Personal Support - JCU Australia

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aria-label="Main Navigation Level 1"> <div class="jcu-v1__l1_wrap"> <a class="jcu-v1__menu__nav_item--L1" href="https://www.jcu.edu.au/future-students">Future Students</a> <div class="jcu-v1__menu__nav__container"> <div class="jcu-v1__menu__nav--L2--col"> <span class="jcu-v1__menu__nav--L2--heading">Study options</span> <ul> <li><a href="https://www.jcu.edu.au/courses">Find a course</a></li><li><a href="https://www.jcu.edu.au/courses/study">Explore study areas</a></li><li><a href="https://www.jcu.edu.au/courses/undergraduate">Undergraduate study</a></li><li><a href="https://www.jcu.edu.au/courses/postgrad">Postgraduate study</a></li><li><a href="https://www.jcu.edu.au/courses/online">Online courses</a></li><li><a href="https://www.jcu.edu.au/pathways-to-university">Pathways</a></li> </ul> </div> <div class="jcu-v1__menu__nav--L2--col"> <span class="jcu-v1__menu__nav--L2--heading">Discover JCU</span> <ul> <li><a href="https://www.jcu.edu.au/students/student-life">Student 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href="https://www.jcu.edu.au/future-students/high-school-students">High School students</a></li><li><a href="https://www.jcu.edu.au/international-students">International students</a></li><li><a href="https://www.jcu.edu.au/ierc">Indigenous Australians</a></li><li><a href="https://www.jcu.edu.au/parents-and-partners">Parents and guardians</a></li><li><a href="https://www.jcu.edu.au/future-students/schools">Schools and teachers</a></li> </ul> </div> </div> </div> <div class="jcu-v1__l1_wrap"> <a class="jcu-v1__menu__nav_item--L1" href="https://www.jcu.edu.au/students">Current Students</a> <div class="jcu-v1__menu__nav__container"> <div class="jcu-v1__menu__nav--L2--col"> <span class="jcu-v1__menu__nav--L2--heading">You and Your course</span> <ul> <li><a href="https://apps.jcu.edu.au/subjectsearch/#/">Subject Search</a></li><li><a href="https://www.jcu.edu.au/students/enrolment">Plan and Enrol</a></li><li><a href="https://www.jcu.edu.au/course-and-subject-handbook">Course and Subject Handbook</a></li><li><a href="https://www.jcu.edu.au/students/fees-and-financial-support">Fees and Financial Support</a></li><li><a href="https://www.jcu.edu.au/students/academic-calendars">Timetable and Important Dates</a></li><li><a href="https://www.jcu.edu.au/students/assessment-and-results">Exams and Results</a></li><li><a href="https://www.jcu.edu.au/off-campus-students">Off-Campus Students</a></li> </ul> </div> <div class="jcu-v1__menu__nav--L2--col"> <span class="jcu-v1__menu__nav--L2--heading">Opportunities</span> <ul> <li><a href="https://www.jcu.edu.au/global-experience">Study Overseas</a></li><li><a href="https://www.jcu.edu.au/students/student-life">Student Life</a></li><li><a href="https://www.jcusa.edu.au/">JCU Student Association</a></li><li><a href="https://www.jcusa.edu.au/sport/sport-at-jcu">Join a Club or Sporting Team</a></li><li><a href="https://www.jcu.edu.au/students/support/student-mentor-program">Student Mentor Program</a></li><li><a href="https://www.jcu.edu.au/placements">Student Placements</a></li><li><a href="https://www.jcu.edu.au/graduation">Graduation and Beyond</a></li> </ul> </div> <div class="jcu-v1__menu__nav--L2--col"> <span class="jcu-v1__menu__nav--L2--heading">Support</span> <ul> <li><a href="https://www.jcu.edu.au/students/learning-online">Learning Online</a></li><li><a href="https://www.jcu.edu.au/students/support/personal-support">Personal Support</a></li><li><a href="https://www.jcu.edu.au/ierc/current-students">Indigenous Student Support</a></li><li><a href="https://www.jcu.edu.au/learn">LearnJCU</a></li><li><a href="https://www.jcu.edu.au/students/learningcentre">The Learning Centre</a></li><li><a href="https://www.jcu.edu.au/careers">Careers and Employability</a></li><li><a href="https://www.jcu.edu.au/safety-and-wellbeing">Safety and Wellbeing</a></li> </ul> </div> </div> </div> <div class="jcu-v1__l1_wrap"> <a class="jcu-v1__menu__nav_item--L1" href="https://www.jcu.edu.au/research">Research and Teaching</a> <div class="jcu-v1__menu__nav__container"> <div class="jcu-v1__menu__nav--L2--col"> <span class="jcu-v1__menu__nav--L2--heading">Our Research</span> <ul> <li><a href="https://www.jcu.edu.au/research/about">About JCU Research</a></li><li><a href="https://portfolio.jcu.edu.au/">Find a Researcher</a></li><li><a href="https://www.jcu.edu.au/research/performance">Research Performance</a></li><li><a href="https://www.jcu.edu.au/research-and-innovation-services">Research Support</a></li><li><a href="https://www.jcu.edu.au/this-is-uni">Research with Impact</a></li><li><a href="https://www.jcu.edu.au/research-division/research-infrastructure">Research Facilities</a></li> </ul> </div> <div class="jcu-v1__menu__nav--L2--col"> <span class="jcu-v1__menu__nav--L2--heading">Research Degrees</span> <ul> <li><a href="https://www.jcu.edu.au/research/phd">PhD</a></li><li><a href="https://www.jcu.edu.au/research/masters-by-research">Masters by Research</a></li><li><a href="https://www.jcu.edu.au/graduate-research-school">Graduate Research School</a></li><li><a href="https://www.jcu.edu.au/research/fees-and-scholarships">Fees and Scholarships</a></li><li><a href="https://research.jcu.edu.au/portfolio/find-an-advisor">Find an Advisor</a></li> </ul> </div> <div class="jcu-v1__menu__nav--L2--col"> <span class="jcu-v1__menu__nav--L2--heading">Learning and Teaching</span> <ul> <li><a href="https://www.jcu.edu.au/centre-for-education-and-enhancement">Centre for Education and Enhancement</a></li><li><a href="https://www.jcu.edu.au/centre-for-education-and-enhancement/education-strategy">Education Strategy</a></li><li><a href="https://www.jcu.edu.au/ierc">Indigenous Education and Research Centre</a></li><li><a href="https://www.jcu.edu.au/centre-for-education-and-enhancement/pd-and-recognition">Professional Development and Recognition</a></li><li><a href="https://www.jcu.edu.au/centre-for-education-and-enhancement/tel-design">Technology-Enhanced Learning Design</a></li><li><a href="https://www.jcu.edu.au/centre-for-education-and-enhancement/students">Student Success</a></li> </ul> </div> </div> </div> <div class="jcu-v1__l1_wrap"> <a class="jcu-v1__menu__nav_item--L1" href="https://www.jcu.edu.au/engage">Partners and Community</a> <div class="jcu-v1__menu__nav__container"> <div class="jcu-v1__menu__nav--L2--col"> <span class="jcu-v1__menu__nav--L2--heading">Partner with JCU</span> <ul> <li><a href="https://www.jcu.edu.au/research-and-innovation-services">Research and Innovation Services</a></li><li><a href="https://www.jcu.edu.au/engage/business-and-industry">Business and Industry</a></li><li><a href="https://www.jcu.edu.au/research-and-innovation-services/contract-and-commercial">Commercialisation</a></li><li><a href="https://www.jcu.edu.au/engage/government">Government</a></li><li><a href="https://www.jcu.edu.au/engage/business-and-industry/master-classes-and-short-courses">Masterclasses and short courses</a></li> </ul> </div> <div class="jcu-v1__menu__nav--L2--col"> <span class="jcu-v1__menu__nav--L2--heading">Community</span> <ul> <li><a href="https://www.jcu.edu.au/future-students/schools">Schools</a></li><li><a href="https://www.jcu.edu.au/parents-and-partners">Parents</a></li><li><a href="https://www.jcu.edu.au/alumni">Alumni</a></li><li><a href="https://www.jcu.edu.au/engage">Partnerships</a></li><li><a href="https://www.jcu.edu.au/engage/volunteer">Volunteering</a></li> </ul> </div> <div class="jcu-v1__menu__nav--L2--col"> <span class="jcu-v1__menu__nav--L2--heading">Initiatives</span> <ul> <li><a href="https://www.jcu.edu.au/estate-directorate/campus-planning">Campus Master Plans</a></li><li><a href="https://www.jcu.edu.au/tropeco">Sustainability</a></li><li><a href="https://www.jcu.edu.au/safety-and-wellbeing">Respect. Now. Always.</a></li><li><a href="https://www.jcu.edu.au/library/specials">Special Collections</a></li><li><a href="https://www.jcu.edu.au/indigenous-engagement">Indigenous Engagement</a></li><li><a href="https://www.jcu.edu.au/ai-at-jcu">AI at JCU</a></li> </ul> </div> </div> </div> </nav> </div> <div class="jcu-v1__menu__search"> <button class="jcu-v1__menu__search__btn" type="button" aria-label="Search JCU"> </button> </div> </div> </div> <div class="jcu-v1__search__wrapper"> <div class="jcu-v1__search__container"> <form method="GET" action="/search" id="searchForm"> <label class="hidden">collection <input hidden="" type="text" name="collection" value="jcua"> </label> <label for="search-query">JCU: Ready today for tomorrow</label> <div class="jcu-v1__search__checkboxes"> <ul class="jcu-v1__search__checkboxes__list"> <li class="jcu-v1__search__checkboxes__list-item"> <input type="radio" data-url="" name="searchRadios" value="searchAllContent" id="searchAllContent" class="" checked /> 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id="content_container_1971626"> <p>You may be feeling overwhelmed from your studies, stressed from work or you could be dealing with something difficult in your personal life. Whatever it is, we have a number of free student support services available to help you. Check the table below to find who can help.</p> </div> <style> section.accordion-section:nth-of-type(n+2).top-no-margin .accordion-group { border-top: 0; } .accordion-group button.accordion:focus { background-color: #eeeeee; color: #000; } .accordion-group table { margin-top:.8em; } .accordion-flex { display: flex; flex-direction: column; } </style><section class="accordion-section clearfix top-sm-margin bottom-no-margin " aria-label="Accordion section 1978474" id="content_container_1978474"> <div class="accordion-group accordion-flex" role="tablist"> <button style="order: 2" id="equitycontactofficers1978474" class="accordion " type="button" role="tab" tabindex="0"><h2 class="uber-accordion__heading">Equity Contact Officers</h2></button> <div class="panel" style="order: 2"> <p>Contact for matters regarding discrimination, harassment and bullying queries and concerns. They provide information on these matters including informal and formal resolution options available.</p><p>For more information visit <a href="https://www.jcu.edu.au/safety-and-wellbeing/support-services/equity-contact-officers-list" target="_blank">Equity Contact Officers</a></p> </div> <button class="accordion " style="order: 4" id="accessability1978474" type="button" role="tab" tabindex="0"><h2 class="uber-accordion__heading">AccessAbility</h2></button> <div class="panel" style="order: 4"> <p>If you are studying with a documented disability, injury, illness, short or long-term health condition, including learning disabilities and mental health conditions, you can register with AccessAbility and get support with your academic success.</p><p>For more information visit <a href="https://www.jcu.edu.au/student-equity-and-wellbeing/accessability-at-jcu">AccessAbility</a></p> </div> <button class="accordion " style="order: 5" id="counselling1978474" type="button" role="tab" tabindex="0"><h2 class="uber-accordion__heading">Counselling</h2></button> <div class="panel" style="order: 5"> <p>JCU's counselling service provides a professional, confidential and responsive service to help you succeed at JCU. This includes individual appointments, referrals, workshops and more.</p><p>For more information visit <a href="https://www.jcu.edu.au/student-equity-and-wellbeing/wellbeing/counselling" target="_blank">Counselling</a></p> </div> <button class="accordion" style="order: 6" id="safetyandwellbeing1978474" type="button" role="tab" tabindex="0"><h2 class="uber-accordion__heading">Safety and Wellbeing</h2></button> <div class="panel" style="order: 6"> <p>The Respect. Now. Always. campaign highlights the determination of Australia's universities to ensure students and staff are safe from sexual assault and sexual harassment. At JCU, we are committed to ensuring that our working and learning environment is free from discrimination and harassment.</p><p>For more information visit <a href="https://www.jcu.edu.au/safety-and-wellbeing">Safety and Wellbeing</a></p> </div> <button class="accordion" style="order: 3" id="pathwaysstudentsupportteam1978474" type="button" role="tab" tabindex="0"><h2 class="uber-accordion__heading">Pathways Student Support Team</h2></button> <div class="panel" style="order: 3"> <p>A JCU Pathway embraces your background and experience and takes a personalised approach to equipping you for your next step.</p><p>The Pathways Student Support Team will provide advice and support on all matters related to your study in Pathways/JCU Prep. We are located in Cairns and Townsville and available online.</p><p>We are here to ensure that your learning journey goes as smoothly as possible and assist you with any questions, challenges and referrals to other free JCU services as needed.</p><p>Vist the <a href="https://www.jcu.edu.au/pathways-to-university/pathways-student-support-team">Pathways Student Support Site</a> to book an appointment or you can email us on <a href="mailto:pathways@jcu.edu.au">pathways@jcu.edu.au</a>.</p> </div> <button class="accordion" style="order: 1" id="studentsuccessofficers1978474" type="button" role="tab" tabindex="0"><h2 class="uber-accordion__heading">Student Success Officers</h2></button> <div class="panel" style="order: 1"> <p>Student Success Officers provide personalised referrals and assistance for all students at JCU, to enable the achievement of personal and educational goals, retention and success at university.</p><p>For more information visit <a href="https://www.jcu.edu.au/students/support/student-success-officers">Student Success Officers</a></p> </div> </div> </section> <style> section.accordion-section:nth-of-type(n+2).top-no-margin .accordion-group { border-top: 0; } .accordion-group button.accordion:focus { background-color: #eeeeee; color: #000; } .accordion-group table { margin-top:.8em; } .accordion-flex { display: flex; flex-direction: column; } </style><section class="accordion-section clearfix top-no-margin bottom-sm-margin " aria-label="Accordion section 2003780" id="content_container_2003780"> <div class="accordion-group accordion-flex" role="tablist"> <button style="order: 3" id="mentalhealthandwellness2003780" class="accordion " type="button" role="tab" tabindex="0"><h2 class="uber-accordion__heading">Mental Health and Wellness</h2></button> <div class="panel" style="order: 3"> <p>Mental health is about wellness, rather than illness. Having social connections, good personal relationships and being part of a community are vital to maintaining good mental health and wellness at university.</p><p>For help and useful information please visit: <a href="https://www.jcu.edu.au/safety-and-wellbeing/mental-health-and-wellness" target="_blank">Mental Health and Wellness</a></p> </div> <button class="accordion " style="order: 2" id="chaplaincy2003780" type="button" role="tab" tabindex="0"><h2 class="uber-accordion__heading">Chaplaincy</h2></button> <div class="panel" style="order: 2"> <p>The JCU Multifaith Chaplaincy Centre is a free service provided by the University in partnership with local Faith Communities to support students in their spiritual lives.</p><p>For more information visit <a href="https://www.jcu.edu.au/student-equity-and-wellbeing/multifaith-chaplaincy">Chaplaincy</a></p> </div> <button class="accordion " style="order: " id="sexualmisconductofficers2003780" type="button" role="tab" tabindex="0"><h2 class="uber-accordion__heading">Sexual Misconduct Officers</h2></button> <div class="panel" style="order: "> <p>Sexual Misconduct Officers provide a single point of contact at JCU for a person who has been subject to Sexual Harassment or Sexual Assault, or for the person or manager supporting that person.</p><p>For more information, visit <a href="https://www.jcu.edu.au/safety-and-wellbeing/sexual-harassment-and-sexual-assault/sexual-misconduct-officers" target="_blank">Sexual Misconduct Officers</a>.</p> </div> <button class="accordion" style="order: 1" id="jcustudentassociation2003780" type="button" role="tab" tabindex="0"><h2 class="uber-accordion__heading">JCU Student Association</h2></button> <div class="panel" style="order: 1"> <p>The JCU Student Association offers free, confidential and non-judgmental support services for students.</p><p>Student Advocacy and Welfare Officers (in Townsville and Cairns) can help with information, advocacy and referral on a range of student support issues. They also help with academic support issues including exams and assessment, appeals, interpreting University policies and procedures, and academic misconduct.</p><p>For more information visit <a href="http://www.jcusa.edu.au/">JCU Student Association</a></p><p><em>For JCU Singapore Students please contact a student advisor at JCUS by emailing </em><a href="mailto:JCUSprogressions@jcu.edu.au" target="_blank" title="mailto:jcusprogressions@jcu.edu.au">JCUSprogressions@jcu.edu.au</a></p> </div> </div> </section>   </div>     </div> </div> </div> </main>   <footer class="footer"> <div class="jcu_footer__wrapper upper"> <div class="jcu_footer__inner"> <div class="footer__social-media"> <div class="jculogo"> <a href="https://www.jcu.edu.au" title="Go to JCU home page"> <img loading="lazy" src="https://www.jcu.edu.au/__data/assets/file/0006/988872/jcu-logo-footer.svg" alt="JCU logo" /> </a> </div>  <div class="social-media"> <span> <a href="https://www.facebook.com/jamescookuniversity/" 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