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Enom Status
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</script> <style> /* BODY BACKGROUND */ /* BODY BACKGROUND */ /* BODY BACKGROUND */ /* BODY BACKGROUND */ /* BODY BACKGROUND */ body, .layout-content.status.status-api .section .example-container .example-opener .color-secondary, .grouped-items-selector, .layout-content.status.status-full-history .history-nav a.current, div[id^="subscribe-modal"] .modal-footer, div[id^="subscribe-modal"], div[id^="updates-dropdown"] .updates-dropdown-section, #uptime-tooltip .tooltip-box { background-color:#FFFFFF; } #uptime-tooltip .pointer-container .pointer-smaller { border-bottom-color:#FFFFFF; } /* PRIMARY FONT COLOR */ /* PRIMARY FONT COLOR */ /* PRIMARY FONT COLOR */ /* PRIMARY FONT COLOR */ body.status, .color-primary, .color-primary:hover, .layout-content.status-index .status-day .update-title.impact-none a, .layout-content.status-index .status-day .update-title.impact-none a:hover, .layout-content.status-index .timeframes-container .timeframe.active, .layout-content.status-full-history .month .incident-container .impact-none, .layout-content.status.status-index .incidents-list .incident-title.impact-none a, .incident-history .impact-none, .layout-content.status .grouped-items-selector.inline .grouped-item.active, .layout-content.status.status-full-history .history-nav a.current, .layout-content.status.status-full-history .history-nav a:not(.current):hover, div[id^="subscribe-modal"] .modal-header .close, .grouped-item-label, #uptime-tooltip .tooltip-box .tooltip-content .related-events .related-event a.related-event-link { color:#333333; 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.layout-content.status.status-index .status-day .update-title.impact-maintenance a:hover, .layout-content.status.status-index .page-status.status-maintenance, .layout-content.status.status-index .unresolved-incident.impact-maintenance .incident-title, .layout-content.status.status-index .scheduled-incidents-container .tab { background-color:#0C0B60; } .layout-content.status-index .components-statuses .component-container.status-blue:after, .layout-content.status-full-history .month .incident-container .impact-maintenance, .layout-content.status-incident .incident-name.impact-maintenance, .layout-content.status.status-index .incidents-list .incident-title.impact-maintenance a, .status-blue .icon-indicator, .incident-history .impact-maintenance, .components-container .component-inner-container.status-blue .component-status, .components-container .component-inner-container.status-blue .icon-indicator { color:#0C0B60; } .layout-content.status.status-index .unresolved-incident.impact-maintenance .updates, .layout-content.status.status-index .scheduled-incidents-container { border-color:#0C0B60; } /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ .layout-content.status.status-index .page-status.status-none { background-color:#79AB3A; } .layout-content.status-index .components-statuses .component-container.status-green:after, .status-green .icon-indicator, .components-container .component-inner-container.status-green .component-status, .components-container .component-inner-container.status-green .icon-indicator { color:#79AB3A; } /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ a, a:hover, .layout-content.status-index .page-footer span a:hover, .layout-content.status-index .timeframes-container .timeframe:not(.active):hover, .layout-content.status-incident .subheader a:hover { color:#6362E6; } .flat-button, .masthead .updates-dropdown-container .show-updates-dropdown, .layout-content.status-full-history .show-filter.open { background-color:#6362E6; } /* CUSTOM COLOR OVERRIDES FOR UPTIME SHOWCASE */ .components-section .components-uptime-link { color: #999999; } .layout-content.status .shared-partial.uptime-90-days-wrapper .legend .legend-item { color: #999999; opacity: 1; } .layout-content.status .shared-partial.uptime-90-days-wrapper .legend .legend-item.light { color: #999999; opacity: 1; } .layout-content.status .shared-partial.uptime-90-days-wrapper .legend .spacer { background: #999999; opacity: 1; } </style> <!-- custom css --> <link rel="stylesheet" type="text/css" href="//dka575ofm4ao0.cloudfront.net/page_display_customizations-custom_css_externals/31461/external20240215-39-odctrk.css"> <!-- polyfills --> <script crossorigin="anonymous" src="https://cdnjs.cloudflare.com/polyfill/v3/polyfill.js"></script> <!-- Le HTML5 shim --> <!--[if lt IE 9]> <script src="//html5shim.googlecode.com/svn/trunk/html5.js"></script> <![endif]--> <!-- injection for static --> </head> <body class="status index status-minor"> <div class="layout-content status status-index starter"> <div class="custom-header-container"> <header class="enom-header"> <div class="container"> <div class="enom-header__brand"> <div class="enom-header__left"> <a href="/" class="enom-backlink"> <img src="https://dka575ofm4ao0.cloudfront.net/pages-transactional_logos/retina/31568/Logo-NEW.png" style="width: 185px;"> </a> <span class="enom-backlink-divider"> </span> <a href="https://help.enom.com/hc/en-us" class="enom-kb-backlink">Support Center</a> </div> <div class="enom-header__right"> <a href="https://www.enom.com/login.aspx" class="enom-my-account"> <svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 40 40"> <path fill="#49484D" fill-rule="evenodd" d="M24,89 C12.96,89 4,97.96 4,109 C4,120.04 12.96,129 24,129 C35.04,129 44,120.04 44,109 C44,97.96 35.04,89 24,89 L24,89 Z M24,95 C27.32,95 30,97.68 30,101 C30,104.32 27.32,107 24,107 C20.68,107 18,104.32 18,101 C18,97.68 20.68,95 24,95 L24,95 Z M24,123.4 C19,123.4 14.58,120.84 12,116.96 C12.06,112.98 20,110.8 24,110.8 C27.98,110.8 35.94,112.98 36,116.96 C33.42,120.84 29,123.4 24,123.4 L24,123.4 Z" transform="translate(-4 -89)"/> </svg> My Account</a> </div> </div> <div style="background:#3498DB" id="replace-with-subscribe"></div> </div> </header> <div class="updates-dropdown-container" data-js-hook="updates-dropdown-container"> <a href="#" data-js-hook="show-updates-dropdown" id="show-updates-dropdown" class="show-updates-dropdown" aria-label="Subscribe to updates" aria-expanded="false" aria-haspopup="dialog" role="button"> </a> <!-- Accessibility guidelines for tabs: https://www.w3.org/TR/wai-aria-practices-1.1/examples/tabs/tabs-1/tabs.html --> <div class="updates-dropdown" data-js-hook="updates-dropdown" id="updates-dropdown" style="display:none"> <div class="updates-dropdown-nav nav-items-6" role="tablist" aria-label="Subscribe to updates"> <a href="#updates-dropdown-email" aria-controls="updates-dropdown-email" aria-label="Subscribe via email" role="tab" aria-selected="true" id="updates-dropdown-email-btn"> <span class="icon-container email"> </a> <a href="#updates-dropdown-sms" aria-controls="updates-dropdown-sms" aria-label="Subscribe via SMS" role="tab" id="updates-dropdown-sms-btn"> <span class="icon-container sms"> </a> <a href="#updates-dropdown-twitter" aria-controls="updates-dropdown-twitter" aria-label="Subscribe via twitter" role="tab" id="updates-dropdown-twitter-btn"> <span class="icon-container twitter"> </a> <a href="#updates-dropdown-support" aria-controls="updates-dropdown-support" aria-label="Contact support" role="tab" id="updates-dropdown-support-btn"> <span class="icon-container support"> </a> <a href="#updates-dropdown-atom" aria-controls="updates-dropdown-atom" aria-label="Subscribe via RSS" role="tab" id="updates-dropdown-atom-btn"> <span class="icon-container rss"> </a> <button data-js-hook="updates-dropdown-close" aria-label="Close subscribe form" id="updates-dropdown-close-btn"> x </button> </div> <div class="updates-dropdown-sections-container"> <div class="updates-dropdown-section email" id="updates-dropdown-email" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-email-btn"> <div class="directions"> Get email notifications whenever Enom <strong>creates</strong>, <strong>updates</strong> or <strong>resolves</strong> an incident. </div> <form id="subscribe-form-email" action="/subscriptions/new-email" accept-charset="UTF-8" data-remote="true" method="post"> <input type="hidden" name="email_otp_verify_flow" id="email_otp_verify_flow" value="false" autocomplete="off" /> <!-- make sure not to put cookie values in here since this gets cached --> <label for="email">Email address:</label> <input name="email" id="email" type="text" class="full-width" data-js-hook="email-notification-field" autocomplete="email"> <input name="email_otp_auth_token" type='hidden' id="email-otp-token-field"> <div class="opt-container-section" id="email-otp-container", style="display:none" > <label for="email-otp">Enter OTP:</label> <input name="otp" id="email-otp" type="text" value="" class="prepend full-width"> <p id="email-otp-timer">Resend OTP in: <span id="email-otp-countdown"></span> seconds </p> <p id="resend-email-otp"> Didn't receive the OTP? <a href="#" id="resend-email-otp-btn" >Resend OTP </a> </p> </div> <input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off" /> <input type="submit" value="Subscribe via Email" class="flat-button full-width g-recaptcha" id="subscribe-btn-email" data-disabled-text="Subscribing..." data-sitekey=6LdTS8AUAAAAAOIbCKoCAP4LQku1olYGrywPTaZz data-callback="submitNewEmailSubscriber" data-error-callback="emailSubscriberCaptchaError" > <div class="terms_and_privacy_information bottom small"> This site is protected by reCAPTCHA and the Google <a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and <a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a> apply.</div> </form> </div> <div class="updates-dropdown-section phone" id="updates-dropdown-sms" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-sms-btn"> <div class="directions"> Get text message notifications whenever Enom <strong>creates</strong> or <strong>resolves</strong> an incident. </div> <form id="subscribe-form-sms" action="/subscriptions/new-sms" accept-charset="UTF-8" data-remote="true" method="post"> <input type="hidden" name="otp_verify_flow" id="otp_verify_flow" value="false" autocomplete="off" /> <input type="hidden" name="subscriber_code" id="subscriber_code" value="" autocomplete="off" /> <div class="control-group"> <div class="controls externalities-sms-container"> <!-- make sure not to put cookie values in here since this gets cached --> <label for="phone-country">Country code:</label> <div id="phone-number-country-code" class="phone-country-wrapper" data-otp-enabled="false"> <select name="phone_country" id="phone-country" data-js-hook="phone-country" class="phone-country"><option value="af" data-otp-enabled="false" >Afghanistan (+93)</option> <option value="al" data-otp-enabled="false" >Albania (+355)</option> <option value="dz" data-otp-enabled="false" >Algeria (+213)</option> <option value="as" data-otp-enabled="false" >American Samoa (+1)</option> <option value="ad" data-otp-enabled="false" >Andorra (+376)</option> <option value="ao" data-otp-enabled="false" >Angola (+244)</option> <option value="ai" data-otp-enabled="false" >Anguilla (+1)</option> <option value="ag" data-otp-enabled="false" >Antigua and Barbuda (+1)</option> <option value="ar" data-otp-enabled="false" >Argentina (+54)</option> <option value="am" data-otp-enabled="false" >Armenia (+374)</option> <option value="aw" data-otp-enabled="false" >Aruba (+297)</option> <option value="au" data-otp-enabled="false" >Australia/Cocos/Christmas Island (+61)</option> <option value="at" data-otp-enabled="false" >Austria (+43)</option> <option value="az" data-otp-enabled="false" >Azerbaijan (+994)</option> <option value="bs" data-otp-enabled="false" >Bahamas (+1)</option> <option value="bh" data-otp-enabled="false" >Bahrain (+973)</option> <option value="bd" data-otp-enabled="false" >Bangladesh (+880)</option> <option value="bb" data-otp-enabled="false" >Barbados (+1)</option> <option value="by" data-otp-enabled="false" >Belarus (+375)</option> <option value="be" data-otp-enabled="false" >Belgium (+32)</option> <option value="bz" data-otp-enabled="false" >Belize (+501)</option> <option value="bj" data-otp-enabled="false" >Benin (+229)</option> <option value="bm" data-otp-enabled="false" >Bermuda (+1)</option> <option value="bo" data-otp-enabled="false" >Bolivia (+591)</option> <option value="ba" data-otp-enabled="false" >Bosnia and Herzegovina (+387)</option> <option value="bw" data-otp-enabled="false" >Botswana (+267)</option> <option value="br" data-otp-enabled="false" >Brazil (+55)</option> <option value="bn" data-otp-enabled="false" >Brunei (+673)</option> <option value="bg" data-otp-enabled="false" >Bulgaria (+359)</option> <option value="bf" data-otp-enabled="false" >Burkina Faso (+226)</option> <option value="bi" data-otp-enabled="false" >Burundi (+257)</option> <option value="kh" data-otp-enabled="false" >Cambodia (+855)</option> <option value="cm" data-otp-enabled="false" >Cameroon (+237)</option> <option value="ca" data-otp-enabled="false" >Canada (+1)</option> <option value="cv" data-otp-enabled="false" >Cape Verde (+238)</option> <option value="ky" data-otp-enabled="false" >Cayman Islands (+1)</option> <option value="cf" data-otp-enabled="false" >Central Africa (+236)</option> <option value="td" data-otp-enabled="false" >Chad (+235)</option> <option value="cl" data-otp-enabled="false" >Chile (+56)</option> <option value="cn" data-otp-enabled="false" >China (+86)</option> <option value="co" data-otp-enabled="false" >Colombia (+57)</option> <option value="km" data-otp-enabled="false" >Comoros (+269)</option> <option value="cg" data-otp-enabled="false" >Congo (+242)</option> <option value="cd" data-otp-enabled="false" >Congo, Dem Rep (+243)</option> <option value="cr" data-otp-enabled="false" >Costa Rica (+506)</option> <option value="hr" data-otp-enabled="false" >Croatia (+385)</option> <option value="cy" data-otp-enabled="false" >Cyprus (+357)</option> <option value="cz" data-otp-enabled="false" >Czech Republic (+420)</option> <option value="dk" data-otp-enabled="false" >Denmark (+45)</option> <option value="dj" data-otp-enabled="false" >Djibouti (+253)</option> <option value="dm" data-otp-enabled="false" >Dominica (+1)</option> <option value="do" data-otp-enabled="false" >Dominican Republic (+1)</option> <option value="eg" data-otp-enabled="false" >Egypt (+20)</option> <option value="sv" data-otp-enabled="false" >El Salvador (+503)</option> <option value="gq" data-otp-enabled="false" >Equatorial Guinea (+240)</option> <option value="ee" data-otp-enabled="false" >Estonia (+372)</option> <option value="et" data-otp-enabled="false" >Ethiopia (+251)</option> <option value="fo" data-otp-enabled="false" >Faroe Islands (+298)</option> <option value="fj" data-otp-enabled="false" >Fiji (+679)</option> <option value="fi" data-otp-enabled="false" >Finland/Aland Islands (+358)</option> <option value="fr" data-otp-enabled="false" >France (+33)</option> <option value="gf" data-otp-enabled="false" >French Guiana (+594)</option> <option value="pf" data-otp-enabled="false" >French Polynesia (+689)</option> <option value="ga" data-otp-enabled="false" >Gabon (+241)</option> <option value="gm" data-otp-enabled="false" >Gambia (+220)</option> <option value="ge" data-otp-enabled="false" >Georgia (+995)</option> <option value="de" data-otp-enabled="false" >Germany (+49)</option> <option value="gh" data-otp-enabled="false" >Ghana (+233)</option> <option value="gi" data-otp-enabled="false" >Gibraltar (+350)</option> <option value="gr" data-otp-enabled="false" >Greece (+30)</option> <option value="gl" data-otp-enabled="false" >Greenland (+299)</option> <option value="gd" data-otp-enabled="false" >Grenada (+1)</option> <option value="gp" data-otp-enabled="false" >Guadeloupe (+590)</option> <option value="gu" data-otp-enabled="false" >Guam (+1)</option> <option value="gt" data-otp-enabled="false" >Guatemala (+502)</option> <option value="gn" data-otp-enabled="false" >Guinea (+224)</option> <option value="gy" data-otp-enabled="false" >Guyana (+592)</option> <option value="ht" data-otp-enabled="false" >Haiti (+509)</option> <option value="hn" data-otp-enabled="false" >Honduras (+504)</option> <option value="hk" data-otp-enabled="false" >Hong Kong (+852)</option> <option value="hu" data-otp-enabled="false" >Hungary (+36)</option> <option value="is" data-otp-enabled="false" >Iceland (+354)</option> <option value="in" data-otp-enabled="false" >India (+91)</option> <option value="id" data-otp-enabled="false" >Indonesia (+62)</option> <option value="iq" data-otp-enabled="false" >Iraq (+964)</option> <option value="ie" data-otp-enabled="false" >Ireland (+353)</option> <option value="il" data-otp-enabled="false" >Israel (+972)</option> <option value="it" data-otp-enabled="false" >Italy (+39)</option> <option value="jm" data-otp-enabled="false" >Jamaica (+1)</option> <option value="jp" data-otp-enabled="false" >Japan (+81)</option> <option value="jo" data-otp-enabled="false" >Jordan (+962)</option> <option value="ke" data-otp-enabled="false" >Kenya (+254)</option> <option value="kr" data-otp-enabled="false" >Korea, Republic of (+82)</option> <option value="xk" data-otp-enabled="false" >Kosovo (+383)</option> <option value="kw" data-otp-enabled="false" >Kuwait (+965)</option> <option value="kg" data-otp-enabled="false" >Kyrgyzstan (+996)</option> <option value="la" data-otp-enabled="false" >Laos (+856)</option> <option value="lv" data-otp-enabled="false" >Latvia (+371)</option> <option value="lb" data-otp-enabled="false" >Lebanon (+961)</option> <option value="ls" data-otp-enabled="false" >Lesotho (+266)</option> <option value="lr" data-otp-enabled="false" >Liberia (+231)</option> <option value="ly" data-otp-enabled="false" >Libya (+218)</option> <option value="li" data-otp-enabled="false" >Liechtenstein (+423)</option> <option value="lt" data-otp-enabled="false" >Lithuania (+370)</option> <option value="lu" data-otp-enabled="false" >Luxembourg (+352)</option> <option value="mo" data-otp-enabled="false" >Macao (+853)</option> <option value="mk" data-otp-enabled="false" >Macedonia (+389)</option> <option value="mg" data-otp-enabled="false" >Madagascar (+261)</option> <option value="mw" data-otp-enabled="false" >Malawi (+265)</option> <option value="my" data-otp-enabled="false" >Malaysia (+60)</option> <option value="mv" data-otp-enabled="false" >Maldives (+960)</option> <option value="ml" data-otp-enabled="false" >Mali (+223)</option> <option value="mt" data-otp-enabled="false" >Malta (+356)</option> <option value="mq" data-otp-enabled="false" >Martinique (+596)</option> <option value="mr" data-otp-enabled="false" >Mauritania (+222)</option> <option value="mu" data-otp-enabled="false" >Mauritius (+230)</option> <option value="mx" data-otp-enabled="false" >Mexico (+52)</option> <option value="mc" data-otp-enabled="false" >Monaco (+377)</option> <option value="mn" data-otp-enabled="false" >Mongolia (+976)</option> <option value="me" data-otp-enabled="false" >Montenegro (+382)</option> <option value="ms" data-otp-enabled="false" >Montserrat (+1)</option> <option value="ma" data-otp-enabled="false" >Morocco/Western Sahara (+212)</option> <option value="mz" data-otp-enabled="false" >Mozambique (+258)</option> <option value="na" data-otp-enabled="false" >Namibia (+264)</option> <option value="np" data-otp-enabled="false" >Nepal (+977)</option> <option value="nl" data-otp-enabled="false" >Netherlands (+31)</option> <option value="nz" data-otp-enabled="false" >New Zealand (+64)</option> <option value="ni" data-otp-enabled="false" >Nicaragua (+505)</option> <option value="ne" data-otp-enabled="false" >Niger (+227)</option> <option value="ng" data-otp-enabled="false" >Nigeria (+234)</option> <option value="no" data-otp-enabled="false" >Norway (+47)</option> <option value="om" data-otp-enabled="false" >Oman (+968)</option> <option value="pk" data-otp-enabled="false" >Pakistan (+92)</option> <option value="ps" data-otp-enabled="false" >Palestinian Territory (+970)</option> <option value="pa" data-otp-enabled="false" >Panama (+507)</option> <option value="py" data-otp-enabled="false" >Paraguay (+595)</option> <option value="pe" data-otp-enabled="false" >Peru (+51)</option> <option value="ph" data-otp-enabled="false" >Philippines (+63)</option> <option value="pl" data-otp-enabled="false" >Poland (+48)</option> <option value="pt" data-otp-enabled="false" >Portugal (+351)</option> <option value="pr" data-otp-enabled="false" >Puerto Rico (+1)</option> <option value="qa" data-otp-enabled="false" >Qatar (+974)</option> <option value="re" data-otp-enabled="false" >Reunion/Mayotte (+262)</option> <option value="ro" data-otp-enabled="false" >Romania (+40)</option> <option value="ru" data-otp-enabled="false" >Russia/Kazakhstan (+7)</option> <option value="rw" data-otp-enabled="false" >Rwanda (+250)</option> <option value="ws" data-otp-enabled="false" >Samoa (+685)</option> <option value="sm" data-otp-enabled="false" >San Marino (+378)</option> <option value="sa" data-otp-enabled="false" >Saudi Arabia (+966)</option> <option value="sn" data-otp-enabled="false" >Senegal (+221)</option> <option value="rs" data-otp-enabled="false" >Serbia (+381)</option> <option value="sc" data-otp-enabled="false" >Seychelles (+248)</option> <option value="sl" data-otp-enabled="false" >Sierra Leone (+232)</option> <option value="sg" data-otp-enabled="false" >Singapore (+65)</option> <option value="sk" data-otp-enabled="false" >Slovakia (+421)</option> <option value="si" data-otp-enabled="false" >Slovenia (+386)</option> <option value="za" data-otp-enabled="false" >South Africa (+27)</option> <option value="es" data-otp-enabled="false" >Spain (+34)</option> <option value="lk" data-otp-enabled="false" >Sri Lanka (+94)</option> <option value="kn" data-otp-enabled="false" >St Kitts and Nevis (+1)</option> <option value="lc" data-otp-enabled="false" >St Lucia (+1)</option> <option value="vc" data-otp-enabled="false" >St Vincent Grenadines (+1)</option> <option value="sd" data-otp-enabled="false" >Sudan (+249)</option> <option value="sr" data-otp-enabled="false" >Suriname (+597)</option> <option value="sz" data-otp-enabled="false" >Swaziland (+268)</option> <option value="se" data-otp-enabled="false" >Sweden (+46)</option> <option value="ch" data-otp-enabled="false" >Switzerland (+41)</option> <option value="tw" data-otp-enabled="false" >Taiwan (+886)</option> <option value="tj" data-otp-enabled="false" >Tajikistan (+992)</option> <option value="tz" data-otp-enabled="false" >Tanzania (+255)</option> <option value="th" data-otp-enabled="false" >Thailand (+66)</option> <option value="tg" data-otp-enabled="false" >Togo (+228)</option> <option value="to" data-otp-enabled="false" >Tonga (+676)</option> <option value="tt" data-otp-enabled="false" >Trinidad and Tobago (+1)</option> <option value="tn" data-otp-enabled="false" >Tunisia (+216)</option> <option value="tr" data-otp-enabled="false" >Turkey (+90)</option> <option value="tc" data-otp-enabled="false" >Turks and Caicos Islands (+1)</option> <option value="ug" data-otp-enabled="false" >Uganda (+256)</option> <option value="ua" data-otp-enabled="false" >Ukraine (+380)</option> <option value="ae" data-otp-enabled="false" >United Arab Emirates (+971)</option> <option value="gb" data-otp-enabled="false" >United Kingdom (+44)</option> <option value="us" data-otp-enabled="false" selected>United States (+1)</option> <option value="uy" data-otp-enabled="false" >Uruguay (+598)</option> <option value="uz" data-otp-enabled="false" >Uzbekistan (+998)</option> <option value="ve" data-otp-enabled="false" >Venezuela (+58)</option> <option value="vn" data-otp-enabled="false" >Vietnam (+84)</option> <option value="vg" data-otp-enabled="false" >Virgin Islands, British (+1)</option> <option value="vi" data-otp-enabled="false" >Virgin Islands, U.S. (+1)</option> <option value="ye" data-otp-enabled="false" >Yemen (+967)</option> <option value="zm" data-otp-enabled="false" >Zambia (+260)</option> <option value="zw" data-otp-enabled="false" >Zimbabwe (+263)</option></select> </div> <label for="phone-number">Phone number:</label> <input name="phone_number" id="phone-number" type="text" class="prepend full-width" data-js-hook="sms-notification-field"> <div class="sms-atl-error" id="sms-atl-error"></div> <div class="clearfix"></div> <div class="opt-container-section" id="otp-container" style="display:none"> <a href="#" id="btn-subcriber-change-number">Change number</a> <label for="otp">Enter OTP:</label> <input name="otp" id="otp" type="text" class="prepend full-width"> <p id="timer">Resend OTP in: <span id="countdown">30</span> seconds </p> <p id="resend"> Didn't receive the OTP? <a href="#" id="resend-otp-btn" >Resend OTP </a> </p> </div> </div> </div> <input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off" /> <input type="submit" value="Subscribe via Text Message" class="flat-button full-width g-recaptcha" id="subscribe-btn-sms" data-disabled-text="Subscribing..." data-sitekey=6LcH-b0UAAAAACVQtMb14LBhflMA9y0Nmu7l_W6d data-callback="submitNewSmsSubscriber" data-error-callback="smsSubscriberCaptchaError"> <div class="terms_and_privacy_information bottom small">Message and data rates may apply. By subscribing you agree to the Atlassian <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/product-specific-terms#statuspage-specific-terms">Terms of Service</a>, and the Atlassian <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/privacy-policy">Privacy Policy</a>. This site is protected by reCAPTCHA and the Google <a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and <a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a> apply.</div> </form> </div> <div class="updates-dropdown-section twitter" id="updates-dropdown-twitter" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-twitter-btn"> <a href="https://twitter.com/enomsupport" class="twitter-follow-button" data-show-count="false" data-show-screen-name="true" data-width="59px">Follow @enomsupport</a> or <a href="https://twitter.com/enomsupport" target="_blank">view our profile</a>. <style> .twitter-follow-button { margin-bottom: -6px; } </style> <script>!function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0],p=/^http:/.test(d.location)?'http':'https';if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src=p+'://platform.twitter.com/widgets.js';fjs.parentNode.insertBefore(js,fjs);}}(document, 'script', 'twitter-wjs');</script> </div> <div class="updates-dropdown-section support" id="updates-dropdown-support" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-support-btn"> Visit our <a target="_blank" href="https://www.enom.com/help/">support site</a>. </div> <div class="updates-dropdown-section atom" id="updates-dropdown-atom" role="tabpanel" aria-labelledby="updates-dropdown-atom-btn"> Get the <a href="https://enomstatus.com/history.atom" target="_blank">Atom Feed</a> or <a href="https://enomstatus.com/history.rss" target="_blank">RSS Feed</a>. </div> </div> </div> </div> <script> $(function () { const phoneNumberInput = $('#phone-number'); const errorDiv = $('#sms-atl-error') if(errorDiv.length){ function checkSelectedCountry() { const selectedCountry = $('#phone-country').val(); const isOtpEnabled = $('#phone-number-country-code').attr('data-otp-enabled') === 'true'; const form = document.getElementById('subscribe-form-sms'); form.action = '/subscriptions/new-sms'; const isOtpFlow = document.getElementById('otp_verify_flow'); document.getElementById('otp-container').style.display = "none"; if(false && selectedCountry === 'sg') { // Replace 'SG' with the actual value representing Singapore in your select tag phoneNumberInput.prop('disabled', true); errorDiv.html(`Due to new Singapore government regulations, we're currently not supporting text subscriptions in Singapore.<a href="https://community.atlassian.com/t5/Statuspage-articles/Attention-SMS-notifications-will-be-disabled-on-August-1st-2023/ba-p/2424398" target="_blank"> Learn more.</a> <br> Select another method to subscribe.`); } else { phoneNumberInput.prop('readonly', false); errorDiv.html(''); if(false){ if(isOtpEnabled){ document.getElementById('subscribe-btn-sms').value = "Send OTP"; } else { isOtpFlow.value = false; document.getElementById('subscribe-btn-sms').value = "Subscribe via Text Message"; } } } } $('#phone-country').on('change', checkSelectedCountry); checkSelectedCountry(); } }); document.addEventListener('DOMContentLoaded', function() { const dropdown = document.querySelector('#phone-number-country-code .phone-country'); if (dropdown){ const wrapperDiv = document.getElementById('phone-number-country-code'); const selectedOption = dropdown.options[dropdown.selectedIndex]; const otpEnabled = selectedOption.getAttribute('data-otp-enabled'); wrapperDiv.setAttribute('data-otp-enabled', otpEnabled); dropdown.addEventListener('change', function() { const selectedOption = dropdown.options[dropdown.selectedIndex]; const otpEnabled = selectedOption.getAttribute('data-otp-enabled'); wrapperDiv.setAttribute('data-otp-enabled', otpEnabled); }); } }); var countdownTimer; var resendBtn = document.getElementById('resend'); var timer = document.getElementById('timer'); var form = document.getElementById('subscribe-form-sms'); var RESEND_TIMER = 30; $(function() { $('#subscribe-form-sms').on('ajax:success', function(e, data, status, xhr){ const form = this; const action = form.getAttribute('action'); if (data.type === 'success' && data.otp_flow === true) { document.getElementById('subscriber_code').value = data.subscriber_code document.getElementById('otp-container').style.display = "block"; $('#phone-number').prop('readonly', true); var display = document.getElementById('countdown'); disableResend(); startTimer(RESEND_TIMER, display) document.getElementById('subscribe-btn-sms').value = "Verify OTP and Subscribe"; document.getElementById('otp_verify_flow').value = true; form.action = '/subscriptions/verify-otp'; } else if (data.type === 'success' && action.includes('verify')){ document.getElementById('otp-container').style.display = "none"; $('#phone-number').val('').prop('readonly', false); $('#otp').val(''); document.getElementById('subscribe-btn-sms').value = "Send OTP"; document.getElementById('otp_verify_flow').value = false; form.action = '/subscriptions/new-sms'; SP.currentPage.updatesDropdown.hide(); } }); $("#btn-subcriber-change-number").on('click', () => { document.getElementById('otp-container').style.display = "none"; $('#phone-number').prop('readonly', false); document.getElementById('subscribe-btn-sms').value = "Send OTP"; form.action = '/subscriptions/new-sms'; return false }) $('#resend-otp-btn').on('click', function(e) { e.preventDefault(); let phoneNumber = $('#phone-number').val(); let countryCode = $('.phone-country').val(); $.ajax({ type: 'POST', url: "/subscriptions/new-sms", data: { phone_number: phoneNumber, phone_country: countryCode, type: 'resend' }, }).done(function(data) { var messageOptions = (data.type !== undefined && data.type !== null) ? { cssClass: data.type } : {}; HRB.utils.notify(data.text, messageOptions); var display = document.getElementById('countdown'); disableResend(); timer.style.display = "none" if (data.type === 'success') { startTimer(RESEND_TIMER, display); } }) }); }) function startTimer(duration, display){ var timer = duration, seconds; clearInterval(countdownTimer); countdownTimer = setInterval(function () { seconds = parseInt(timer % 60, 10); display.textContent = seconds; if(--timer < 0){ enableResend(); clearInterval(countdownTimer); } }, 1000); disableResend(); } function enableResend(){ resendBtn.style.display = "block"; timer.style.display = "none" } function disableResend(){ resendBtn.style.display = "none"; timer.style.display = "block" } $(function() { $('#subscribe-form-email').on('submit', function() { var tokenField = document.getElementById('email-otp-token-field'); let page_code = "fn2mfzxnb5lz" let key = keyForEmailOtpToken($('#email').val(), page_code); tokenField.value = localStorage.getItem(key); }); }); var emailOtpCountdownTimer; var emailOtpResendBtn = document.getElementById('resend-email-otp'); var emailOtpTimer = document.getElementById('email-otp-timer'); var emailOtpForm = document.getElementById('subscribe-form-email'); var EMAIL_OTP_RESEND_TIMER = 600; $(function() { $('#subscribe-form-email').on('ajax:success', function(e, data, status, xhr){ const form = this; const action = form.getAttribute('action'); if (data.type === 'success' && data.email_otp_verify_flow === true) { document.getElementById('email-otp-container').style.display = "block"; var display = document.getElementById('email-otp-countdown'); display.textContent = EMAIL_OTP_RESEND_TIMER; disableEmailOtpResend(); startEmailOtpTimer(EMAIL_OTP_RESEND_TIMER, display) document.getElementById('subscribe-btn-email').value = "Verify OTP and Subscribe"; document.getElementById('email_otp_verify_flow').value = true; form.action = '/subscriptions/verify-email-otp'; } else if (data.type === 'success' && action.includes('verify')){ let email = $('#email') let page_code = "fn2mfzxnb5lz" let key = keyForEmailOtpToken(email.val(), page_code); localStorage.setItem(key, data.email_otp_auth_token); document.getElementById('email-otp-container').style.display = "none"; email.val('').prop('readonly', false); $('#email-otp').val(''); document.getElementById('subscribe-btn-email').value = "Send OTP"; document.getElementById('email_otp_verify_flow').value = false; form.action = '/subscriptions/new-email'; SP.currentPage.updatesDropdown.hide(); } }); $('#resend-email-otp-btn').on('click', function(e) { e.preventDefault(); let email = $('#email').val(); $.ajax({ type: 'POST', url: "/subscriptions/new-email", data: { email: email }, }).done(function(data) { var messageOptions = (data.type !== undefined && data.type !== null) ? { cssClass: data.type } : {}; HRB.utils.notify(data.text, messageOptions); if (data.type === 'success') { var display = document.getElementById('email-otp-countdown'); display.textContent = EMAIL_OTP_RESEND_TIMER; disableEmailOtpResend(); emailOtpTimer.style.display = "none" startEmailOtpTimer(EMAIL_OTP_RESEND_TIMER, display); } }) }); }) function startEmailOtpTimer(duration, display){ var timer = duration, seconds; clearInterval(emailOtpCountdownTimer); emailOtpCountdownTimer = setInterval(function () { seconds = parseInt(timer, 10); display.textContent = seconds; if(--timer < 0){ enableEmailOtpResend(); clearInterval(emailOtpCountdownTimer); } }, 1000); disableEmailOtpResend(); } function enableEmailOtpResend(){ emailOtpResendBtn.style.display = "block"; emailOtpTimer.style.display = "none" } function disableEmailOtpResend(){ emailOtpResendBtn.style.display = "none"; emailOtpTimer.style.display = "block" } function keyForEmailOtpToken(email, pageCode) { return email + '|' + pageCode+ '|SUBSCRIBE_VIA_EMAIL'; } </script> </div> <div class="container"> <div class="unresolved-incidents"> <div class="unresolved-incident impact-minor"> <div class="incident-title font-large"> <a class="whitespace-pre-wrap actual-title with-ellipsis" href="/incidents/psxkpbkhlg2l">Hosted Email Service Degredation</a> <a data-toggle="modal" role="button" class="subscribe" id="btn-subscribe-modal-psxkpbkhlg2l" href="#subscribe-modal-psxkpbkhlg2l">Subscribe</a> </div> <div class="updates font-regular"> <div class="update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">The engineering team is continuing to investigate this issue. We will provide more updates as they are available.</span> <br> <small><span class="ago" data-datetime-unix="1732683911000"></span>Nov <var data-var='date'>26</var>, <var data-var='year'>2024</var> - <var data-var='time'>21:05</var> PST</small> </div> <div class="update"> <strong>Identified</strong> - <span class="whitespace-pre-wrap">While engineers have brought systems up to stability, further troubleshooting and investigation are ongoing.</span> <br> <small><span class="ago" data-datetime-unix="1732661920000"></span>Nov <var data-var='date'>26</var>, <var data-var='year'>2024</var> - <var data-var='time'>14:58</var> PST</small> </div> <div class="update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">Our engineering team continues to work on the issue. Further updates will be provided as they become available.</span> <br> <small><span class="ago" data-datetime-unix="1732658521000"></span>Nov <var data-var='date'>26</var>, <var data-var='year'>2024</var> - <var data-var='time'>14:02</var> PST</small> </div> <div class="update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">The engineering team continues to work on a resolution for the HostedEmail issue. Further updates will be provided as they become available.</span> <br> <small><span class="ago" data-datetime-unix="1732652637000"></span>Nov <var data-var='date'>26</var>, <var data-var='year'>2024</var> - <var data-var='time'>12:23</var> PST</small> </div> <div class="update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">Our team is continuing to investigate the issue and working on a fix. We thank you for your continued patience .</span> <br> <small><span class="ago" data-datetime-unix="1732644297000"></span>Nov <var data-var='date'>26</var>, <var data-var='year'>2024</var> - <var data-var='time'>10:04</var> PST</small> </div> <div class="update"> <strong>Investigating</strong> - <span class="whitespace-pre-wrap">We are currently investigating an issue with intermittent errors when attempting to use our hosted email. Our engineering team has been engaged to investigate issues with login through webmail, IMAP and POP.</span> <br> <small><span class="ago" data-datetime-unix="1732631974000"></span>Nov <var data-var='date'>26</var>, <var data-var='year'>2024</var> - <var data-var='time'>06:39</var> PST</small> </div> </div> </div> <div class="modal hide fade modal-open-incident-subscribe" id="subscribe-modal-psxkpbkhlg2l" style="display: none" data-js-hook="incident-subscription-modal" role="dialog" aria-labelledby="incident-subscription-dialog-header" aria-describedby="incident-subscription-dialog-description" aria-modal="true"> <form class="modal-content" id="subscribe-form-psxkpbkhlg2l" action="/subscriptions/incident.json" accept-charset="UTF-8" data-remote="true" method="post"> <input type="hidden" name="incident_code" id="incident_code" value="psxkpbkhlg2l" autocomplete="off" /> <div class="modal-header"> <a href="#" data-dismiss="modal" class="close" data-js-hook="incident-modal-close" aria-label="close" role="button">×</a> <h4 id="incident-subscription-dialog-header"> Subscribe to Incident </h4> </div> <div class="modal-body"> <p style="margin-bottom:25px" id="incident-subscription-dialog-description"> Subscribe to updates for <strong>Hosted Email Service Degredation</strong> via email and/or text message. You'll receive email notifications when incidents are updated, and text message notifications whenever Enom <strong>creates</strong> or <strong>resolves</strong> an incident. </p> <div class="control-group"> <label for="email-psxkpbkhlg2l">VIA EMAIL:</label> <div class="controls"> <input type="text" name="email" id="email-psxkpbkhlg2l" data-js-hook="email" class="full-width" /> </div> </div> <div class="control-group"> <label class="phone-country-code" for=phone-country-psxkpbkhlg2l>VIA SMS:</label> <div class="controls phone-number"> <div class="row"> <div id='phone-number-code-psxkpbkhlg2l' class="phone-country-wrapper"> <select name="phone_country" id="phone-country-psxkpbkhlg2l" data-js-hook="phone-country" class="span6 phone-country-dropdown"><option value="af" data-otp-enabled="false" >Afghanistan (+93)</option> <option value="al" data-otp-enabled="false" >Albania (+355)</option> <option value="dz" data-otp-enabled="false" >Algeria (+213)</option> <option value="as" data-otp-enabled="false" >American Samoa (+1)</option> <option value="ad" data-otp-enabled="false" >Andorra (+376)</option> <option value="ao" data-otp-enabled="false" >Angola (+244)</option> <option value="ai" data-otp-enabled="false" >Anguilla (+1)</option> <option value="ag" data-otp-enabled="false" >Antigua and Barbuda (+1)</option> <option value="ar" data-otp-enabled="false" >Argentina (+54)</option> <option value="am" data-otp-enabled="false" >Armenia (+374)</option> <option value="aw" data-otp-enabled="false" >Aruba (+297)</option> <option value="au" data-otp-enabled="false" >Australia/Cocos/Christmas Island (+61)</option> <option value="at" data-otp-enabled="false" >Austria (+43)</option> <option value="az" data-otp-enabled="false" >Azerbaijan (+994)</option> <option value="bs" data-otp-enabled="false" >Bahamas (+1)</option> <option value="bh" data-otp-enabled="false" >Bahrain (+973)</option> <option value="bd" data-otp-enabled="false" >Bangladesh (+880)</option> <option value="bb" data-otp-enabled="false" >Barbados (+1)</option> <option value="by" data-otp-enabled="false" >Belarus (+375)</option> <option value="be" data-otp-enabled="false" >Belgium (+32)</option> <option value="bz" data-otp-enabled="false" >Belize (+501)</option> <option value="bj" data-otp-enabled="false" >Benin (+229)</option> <option value="bm" data-otp-enabled="false" >Bermuda (+1)</option> <option value="bo" data-otp-enabled="false" >Bolivia (+591)</option> <option value="ba" data-otp-enabled="false" >Bosnia and Herzegovina (+387)</option> <option value="bw" data-otp-enabled="false" >Botswana (+267)</option> <option value="br" data-otp-enabled="false" >Brazil (+55)</option> <option value="bn" data-otp-enabled="false" >Brunei (+673)</option> <option value="bg" data-otp-enabled="false" >Bulgaria (+359)</option> <option value="bf" data-otp-enabled="false" >Burkina Faso (+226)</option> <option value="bi" data-otp-enabled="false" >Burundi (+257)</option> <option value="kh" data-otp-enabled="false" >Cambodia (+855)</option> <option value="cm" data-otp-enabled="false" >Cameroon (+237)</option> <option value="ca" data-otp-enabled="false" >Canada (+1)</option> <option value="cv" data-otp-enabled="false" >Cape Verde (+238)</option> <option value="ky" data-otp-enabled="false" >Cayman Islands (+1)</option> <option value="cf" data-otp-enabled="false" >Central Africa (+236)</option> <option value="td" data-otp-enabled="false" >Chad (+235)</option> <option value="cl" data-otp-enabled="false" >Chile (+56)</option> <option value="cn" data-otp-enabled="false" >China (+86)</option> <option value="co" data-otp-enabled="false" >Colombia (+57)</option> <option value="km" data-otp-enabled="false" >Comoros (+269)</option> <option value="cg" data-otp-enabled="false" >Congo (+242)</option> <option value="cd" data-otp-enabled="false" >Congo, Dem Rep (+243)</option> <option value="cr" data-otp-enabled="false" >Costa Rica (+506)</option> <option value="hr" data-otp-enabled="false" >Croatia (+385)</option> <option value="cy" data-otp-enabled="false" >Cyprus (+357)</option> <option value="cz" data-otp-enabled="false" >Czech Republic (+420)</option> <option value="dk" data-otp-enabled="false" >Denmark (+45)</option> <option value="dj" data-otp-enabled="false" >Djibouti (+253)</option> <option value="dm" data-otp-enabled="false" >Dominica (+1)</option> <option value="do" data-otp-enabled="false" >Dominican Republic (+1)</option> <option value="eg" data-otp-enabled="false" >Egypt (+20)</option> <option value="sv" data-otp-enabled="false" >El Salvador (+503)</option> <option value="gq" data-otp-enabled="false" >Equatorial Guinea (+240)</option> <option value="ee" data-otp-enabled="false" >Estonia (+372)</option> <option value="et" data-otp-enabled="false" >Ethiopia (+251)</option> <option value="fo" data-otp-enabled="false" >Faroe Islands (+298)</option> <option value="fj" data-otp-enabled="false" >Fiji (+679)</option> <option value="fi" data-otp-enabled="false" >Finland/Aland Islands (+358)</option> <option value="fr" data-otp-enabled="false" >France (+33)</option> <option value="gf" data-otp-enabled="false" >French Guiana (+594)</option> <option value="pf" data-otp-enabled="false" >French Polynesia (+689)</option> <option value="ga" data-otp-enabled="false" >Gabon (+241)</option> <option value="gm" data-otp-enabled="false" >Gambia (+220)</option> <option value="ge" data-otp-enabled="false" >Georgia (+995)</option> <option value="de" data-otp-enabled="false" >Germany (+49)</option> <option value="gh" data-otp-enabled="false" >Ghana (+233)</option> <option value="gi" data-otp-enabled="false" >Gibraltar (+350)</option> <option value="gr" data-otp-enabled="false" >Greece (+30)</option> <option value="gl" data-otp-enabled="false" >Greenland (+299)</option> <option value="gd" data-otp-enabled="false" >Grenada (+1)</option> <option value="gp" data-otp-enabled="false" >Guadeloupe (+590)</option> <option value="gu" data-otp-enabled="false" >Guam (+1)</option> <option value="gt" data-otp-enabled="false" >Guatemala (+502)</option> <option value="gn" data-otp-enabled="false" >Guinea (+224)</option> <option value="gy" data-otp-enabled="false" >Guyana (+592)</option> <option value="ht" data-otp-enabled="false" >Haiti (+509)</option> <option value="hn" data-otp-enabled="false" >Honduras (+504)</option> <option value="hk" data-otp-enabled="false" >Hong Kong (+852)</option> <option value="hu" data-otp-enabled="false" >Hungary (+36)</option> <option value="is" data-otp-enabled="false" >Iceland (+354)</option> <option value="in" data-otp-enabled="false" >India (+91)</option> <option value="id" data-otp-enabled="false" >Indonesia (+62)</option> <option value="iq" data-otp-enabled="false" >Iraq (+964)</option> <option value="ie" data-otp-enabled="false" >Ireland (+353)</option> <option value="il" data-otp-enabled="false" >Israel (+972)</option> <option value="it" data-otp-enabled="false" >Italy (+39)</option> <option value="jm" data-otp-enabled="false" >Jamaica (+1)</option> <option value="jp" data-otp-enabled="false" >Japan (+81)</option> <option value="jo" data-otp-enabled="false" >Jordan (+962)</option> <option value="ke" data-otp-enabled="false" >Kenya (+254)</option> <option value="kr" data-otp-enabled="false" >Korea, Republic of (+82)</option> <option value="xk" data-otp-enabled="false" >Kosovo (+383)</option> <option value="kw" data-otp-enabled="false" >Kuwait (+965)</option> <option value="kg" data-otp-enabled="false" >Kyrgyzstan (+996)</option> <option value="la" data-otp-enabled="false" >Laos (+856)</option> <option value="lv" data-otp-enabled="false" >Latvia (+371)</option> <option value="lb" data-otp-enabled="false" >Lebanon (+961)</option> <option value="ls" data-otp-enabled="false" >Lesotho (+266)</option> <option value="lr" data-otp-enabled="false" >Liberia (+231)</option> <option value="ly" data-otp-enabled="false" >Libya (+218)</option> <option value="li" data-otp-enabled="false" >Liechtenstein (+423)</option> <option value="lt" data-otp-enabled="false" >Lithuania (+370)</option> <option value="lu" data-otp-enabled="false" >Luxembourg (+352)</option> <option value="mo" data-otp-enabled="false" >Macao (+853)</option> <option value="mk" data-otp-enabled="false" >Macedonia (+389)</option> <option value="mg" data-otp-enabled="false" >Madagascar (+261)</option> <option value="mw" data-otp-enabled="false" >Malawi (+265)</option> <option value="my" data-otp-enabled="false" >Malaysia (+60)</option> <option value="mv" data-otp-enabled="false" >Maldives (+960)</option> <option value="ml" data-otp-enabled="false" >Mali (+223)</option> <option value="mt" data-otp-enabled="false" >Malta (+356)</option> <option value="mq" data-otp-enabled="false" >Martinique (+596)</option> <option value="mr" data-otp-enabled="false" >Mauritania (+222)</option> <option value="mu" data-otp-enabled="false" >Mauritius (+230)</option> <option value="mx" data-otp-enabled="false" >Mexico (+52)</option> <option value="mc" data-otp-enabled="false" >Monaco (+377)</option> <option value="mn" data-otp-enabled="false" >Mongolia (+976)</option> <option value="me" data-otp-enabled="false" >Montenegro (+382)</option> <option value="ms" data-otp-enabled="false" >Montserrat (+1)</option> <option value="ma" data-otp-enabled="false" >Morocco/Western Sahara (+212)</option> <option value="mz" data-otp-enabled="false" >Mozambique (+258)</option> <option value="na" data-otp-enabled="false" >Namibia (+264)</option> <option value="np" data-otp-enabled="false" >Nepal (+977)</option> <option value="nl" data-otp-enabled="false" >Netherlands (+31)</option> <option value="nz" data-otp-enabled="false" >New Zealand (+64)</option> <option value="ni" data-otp-enabled="false" >Nicaragua (+505)</option> <option value="ne" data-otp-enabled="false" >Niger (+227)</option> <option value="ng" data-otp-enabled="false" >Nigeria (+234)</option> <option value="no" data-otp-enabled="false" >Norway (+47)</option> <option value="om" data-otp-enabled="false" >Oman (+968)</option> <option value="pk" data-otp-enabled="false" >Pakistan (+92)</option> <option value="ps" data-otp-enabled="false" >Palestinian Territory (+970)</option> <option value="pa" data-otp-enabled="false" >Panama (+507)</option> <option value="py" data-otp-enabled="false" >Paraguay (+595)</option> <option value="pe" data-otp-enabled="false" >Peru (+51)</option> <option value="ph" data-otp-enabled="false" >Philippines (+63)</option> <option value="pl" data-otp-enabled="false" >Poland (+48)</option> <option value="pt" data-otp-enabled="false" >Portugal (+351)</option> <option value="pr" data-otp-enabled="false" >Puerto Rico (+1)</option> <option value="qa" data-otp-enabled="false" >Qatar (+974)</option> <option value="re" data-otp-enabled="false" >Reunion/Mayotte (+262)</option> <option value="ro" data-otp-enabled="false" >Romania (+40)</option> <option value="ru" data-otp-enabled="false" >Russia/Kazakhstan (+7)</option> <option value="rw" data-otp-enabled="false" >Rwanda (+250)</option> <option value="ws" data-otp-enabled="false" >Samoa (+685)</option> <option value="sm" data-otp-enabled="false" >San Marino (+378)</option> <option value="sa" data-otp-enabled="false" >Saudi Arabia (+966)</option> <option value="sn" data-otp-enabled="false" >Senegal (+221)</option> <option value="rs" data-otp-enabled="false" >Serbia (+381)</option> <option value="sc" data-otp-enabled="false" >Seychelles (+248)</option> <option value="sl" data-otp-enabled="false" >Sierra Leone (+232)</option> <option value="sg" data-otp-enabled="false" >Singapore (+65)</option> <option value="sk" data-otp-enabled="false" >Slovakia (+421)</option> <option value="si" data-otp-enabled="false" >Slovenia (+386)</option> <option value="za" data-otp-enabled="false" >South Africa (+27)</option> <option value="es" data-otp-enabled="false" >Spain (+34)</option> <option value="lk" data-otp-enabled="false" >Sri Lanka (+94)</option> <option value="kn" data-otp-enabled="false" >St Kitts and Nevis (+1)</option> <option value="lc" data-otp-enabled="false" >St Lucia (+1)</option> <option value="vc" data-otp-enabled="false" >St Vincent Grenadines (+1)</option> <option value="sd" data-otp-enabled="false" >Sudan (+249)</option> <option value="sr" data-otp-enabled="false" >Suriname (+597)</option> <option value="sz" data-otp-enabled="false" >Swaziland (+268)</option> <option value="se" data-otp-enabled="false" >Sweden (+46)</option> <option value="ch" data-otp-enabled="false" >Switzerland (+41)</option> <option value="tw" data-otp-enabled="false" >Taiwan (+886)</option> <option value="tj" data-otp-enabled="false" >Tajikistan (+992)</option> <option value="tz" data-otp-enabled="false" >Tanzania (+255)</option> <option value="th" data-otp-enabled="false" >Thailand (+66)</option> <option value="tg" data-otp-enabled="false" >Togo (+228)</option> <option value="to" data-otp-enabled="false" >Tonga (+676)</option> <option value="tt" data-otp-enabled="false" >Trinidad and Tobago (+1)</option> <option value="tn" data-otp-enabled="false" >Tunisia (+216)</option> <option value="tr" data-otp-enabled="false" >Turkey (+90)</option> <option value="tc" data-otp-enabled="false" >Turks and Caicos Islands (+1)</option> <option value="ug" data-otp-enabled="false" >Uganda (+256)</option> <option value="ua" data-otp-enabled="false" >Ukraine (+380)</option> <option value="ae" data-otp-enabled="false" >United Arab Emirates (+971)</option> <option value="gb" data-otp-enabled="false" >United Kingdom (+44)</option> <option value="us" data-otp-enabled="false" selected>United States (+1)</option> <option value="uy" data-otp-enabled="false" >Uruguay (+598)</option> <option value="uz" data-otp-enabled="false" >Uzbekistan (+998)</option> <option value="ve" data-otp-enabled="false" >Venezuela (+58)</option> <option value="vn" data-otp-enabled="false" >Vietnam (+84)</option> <option value="vg" data-otp-enabled="false" >Virgin Islands, British (+1)</option> <option value="vi" data-otp-enabled="false" >Virgin Islands, U.S. (+1)</option> <option value="ye" data-otp-enabled="false" >Yemen (+967)</option> <option value="zm" data-otp-enabled="false" >Zambia (+260)</option> <option value="zw" data-otp-enabled="false" >Zimbabwe (+263)</option></select> </div> </div> </div> <label class="sub-label" for="phone-number-psxkpbkhlg2l">Enter mobile number</label> <div class="controls phone-number" data-js-hook="modal-open-incident-subscribe-phone-number"> <div class="flex-container"> <input type="text" name="phone_number" id="phone-number-psxkpbkhlg2l" data-js-hook="phone-number" /> <input type="hidden" name="incident-code-psxkpbkhlg2l" id="incident-code-psxkpbkhlg2l" value="psxkpbkhlg2l" autocomplete="off" /> <a class="btn-change-number-incident" id="btn-change-number-incident-psxkpbkhlg2l" style="display: none;" data-incident-code="psxkpbkhlg2l" href="#"> Edit number </a> <a class="btn-subcriber-send-otp" id="btn-subcriber-send-otp-psxkpbkhlg2l" style="display: none;" data-incident-code="psxkpbkhlg2l" href="#"> Send OTP </a> </div> </div> <div class="sms-atl-error" id='sms-atl-error-psxkpbkhlg2l'></div> <div class="opt-container-section" id='otp-container-incident-psxkpbkhlg2l' style="display:none"> <label class="sub-label" for="otp">Enter the OTP sent</label> <div class="flex-container"> <input name="otp" id='otp-field-psxkpbkhlg2l' type="text" class="prepend" disabled> <a class="resend-otp" id="resend-otp-psxkpbkhlg2l" style="display: none;" data-incident-code="psxkpbkhlg2l" href="#"> Resend OTP </a> <span class="timer-incident" id='timer-incident-psxkpbkhlg2l' style="display:none"> in <span id='countdown-incident-psxkpbkhlg2l'>30</span> seconds</span> </div> <div class="info-row flex-container"> <div class="info-icon"><svg width="2vh" height="2vh" viewBox="0 0 21 21" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" id="status-embed-svg-info-icon"> <defs> <path d="M2,12 C2,6.47666667 6.47666667,2 12,2 C17.5233333,2 22,6.47666667 22,12 C22,17.5233333 17.5233333,22 12,22 C6.47666667,22 2,17.5233333 2,12 Z M4,12 C4,16.4187638 7.58123617,20 12,20 C16.4187638,20 20,16.4187638 20,12 C20,7.58123617 16.4187638,4 12,4 C7.58123617,4 4,7.58123617 4,12 Z M11,11.0029293 C11,10.4490268 11.4438648,10 12,10 C12.5522847,10 13,10.4378814 13,11.0029293 L13,15.9970707 C13,16.5509732 12.5561352,17 12,17 C11.4477153,17 11,16.5621186 11,15.9970707 L11,11.0029293 Z M12,9 C11.4477153,9 11,8.55228475 11,8 C11,7.44771525 11.4477153,7 12,7 C12.5522847,7 13,7.44771525 13,8 C13,8.55228475 12.5522847,9 12,9 Z" id="path-info"></path> </defs> <g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> <g transform="translate(-702.000000, -945.000000)"> <g id="global/info" transform="translate(700.500000, 943.500000)"> <mask id="mask-info" fill="white"> <use xlink:href="#path-info"></use> </mask> <use id="Combined-Shape" fill="#42526E" fill-rule="nonzero" xlink:href="#path-info"></use> <g id="Neutral-/-N000" mask="url(#mask-info)" fill-rule="evenodd"> <polygon points="0 24 24 24 24 0 0 0"></polygon> </g> </g> </g> </g> </svg> </div> <div>To receive SMS updates, please verify your number. To proceed with just email click ‘Subscribe’ </div> </div> </div> </div> </div> <div class="modal-footer incident-subscribe"> <!-- tests fail if static width isn't present ¯\_(ツ)_/¯ --> <button name="button" type="submit" class="flat-button cpt-button incident-subscribe-btn-captcha" id="subscribe-btn-psxkpbkhlg2l" onclick="submitCaptchaIncidentSubscribe(event)">Subscribe to Incident</button> <input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off" /> <input type="hidden" name="g-recaptcha-response" id="g-recaptcha-response" value="false" autocomplete="off" /> <div class="terms_and_privacy_information left small">Message and data rates may apply. By subscribing you agree to the Atlassian <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/product-specific-terms#statuspage-specific-terms">Terms of Service</a>, and the Atlassian <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/privacy-policy">Privacy Policy</a>. This site is protected by reCAPTCHA and the Google <a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and <a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a> apply.</div> </div> </form> </div> <script> $(function () { const phoneNumberInputIncident = $('#phone-number-psxkpbkhlg2l'); const phoneCountrySelect = $('#phone-country-psxkpbkhlg2l'); const errorDiv = $('#sms-atl-error-psxkpbkhlg2l'); const phoneCountryDiv = $('#phone-number-code-psxkpbkhlg2l'); if(errorDiv.length){ function checkSelectedCountry() { const selectedCountry = phoneCountrySelect.val(); const isOtpEnabled = phoneCountryDiv.attr('data-otp-enabled') === 'true'; if(false && selectedCountry === 'sg') { // Replace 'SG' with the actual value representing Singapore in your select tag phoneNumberInputIncident.prop('disabled', true); errorDiv.html(`Due to new Singapore government regulations, we're currently not supporting text subscriptions in Singapore.<a href="https://community.atlassian.com/t5/Statuspage-articles/Attention-SMS-notifications-will-be-disabled-on-August-1st-2023/ba-p/2424398" target="_blank"> Learn more.</a> <br> Select another method to subscribe.`); } else { phoneNumberInputIncident.prop('readOnly', false); errorDiv.html(''); if(false){ $('#btn-change-number-incident-psxkpbkhlg2l').css('display', 'none'); $('#resend-otp-psxkpbkhlg2l').css('display', 'none'); $('#timer-incident-psxkpbkhlg2l').css('display', 'none'); if(isOtpEnabled){ $('#otp-container-incident-psxkpbkhlg2l').css('display', 'block'); $('#btn-subcriber-send-otp-psxkpbkhlg2l').css('display', 'block'); } else { $('#otp-container-incident-psxkpbkhlg2l').css('display', 'none'); $('#btn-subcriber-send-otp-psxkpbkhlg2l').css('display', 'none'); } } } } phoneCountrySelect.on('change', checkSelectedCountry); checkSelectedCountry(); } }); document.addEventListener('DOMContentLoaded', function() { const dropdowns = document.querySelectorAll('.phone-country-dropdown'); if (dropdowns.length > 0) { dropdowns.forEach(function(dropdown) { const dropdownId = dropdown.id; const incidentCode = dropdownId.split('-').pop(); const wrapperDiv = $('#phone-number-code-' + incidentCode); function updateOtpEnabledAttribute() { const selectedOption = dropdown.options[dropdown.selectedIndex]; const otpEnabled = selectedOption.getAttribute('data-otp-enabled'); wrapperDiv.attr('data-otp-enabled', otpEnabled); } dropdown.addEventListener('change', updateOtpEnabledAttribute); updateOtpEnabledAttribute(); }); } }); var countdownTimers = {}; var phoneNumberInputIncident = $('#phone-number-psxkpbkhlg2l'); var RESEND_TIMER = 30; $(function() { $('#subscribe-form-psxkpbkhlg2l').on('ajax:success', function(e, data, status, xhr){ var $form = $(this); var formId = $form.attr('id'); var incidentCode = formId.split('-').pop(); $('#btn-change-number-incident-' + incidentCode).css('display', 'block'); if ( $('#btn-change-number-incident-'+ incidentCode).css('display') !== 'none') { $('#btn-change-number-incident-'+ incidentCode).css('display', 'none'); $('#btn-subcriber-send-otp-'+ incidentCode).css('display', 'block'); $('#otp-container-incident-'+ incidentCode).css('display', 'block'); $('#resend-otp-'+ incidentCode).css('display', 'none'); $('#timer-incident-'+ incidentCode).css('display', 'none'); $('#phone-number-' + incidentCode).prop('readOnly', false); $('#otp-field-' + incidentCode).val('').prop('disabled', true); } if(countdownTimers){ clearInterval(countdownTimers[incidentCode]); } }); $('#btn-change-number-incident-psxkpbkhlg2l').on('click', function (e) { var incidentCode = $(this).data('incident-code'); showSendOTP(incidentCode); return false; }); $('#btn-subcriber-send-otp-psxkpbkhlg2l').on('click', function (e) { let incidentCode = $(this).data('incident-code'); let phoneNumber = $('#phone-number-' + incidentCode).val(); let countryCode = $('#phone-country-' + incidentCode).val(); let incidentCodeField = $('#incident-code-' + incidentCode).val(); sendOtpRequest(phoneNumber, countryCode, incidentCodeField, function (data, status) { var messageOptions = (data.type !== undefined && data.type !== null) ? { cssClass: data.type } : {}; HRB.utils.notify(data.text, messageOptions); e.preventDefault(); if (data.type === 'success') { showChangeNumber(incidentCode); } }); }); $('#resend-otp-psxkpbkhlg2l').on('click', function(e) { let incidentCode = $(this).data('incident-code'); let phoneNumber = $('#phone-number-' + incidentCode).val(); let countryCode = $('#phone-country-' + incidentCode).val(); let incidentCodeField = $('#incident-code-' + incidentCode).val(); sendOtpRequest(phoneNumber, countryCode, incidentCodeField, function (data, status) { var messageOptions = (data.type !== undefined && data.type !== null) ? { cssClass: data.type } : {}; HRB.utils.notify(data.text, messageOptions); e.preventDefault(); disableResendIncident(incidentCode); if (data.type === 'success') { var display = $('#countdown-incident-' + incidentCode); startTimerIncident(RESEND_TIMER, display, incidentCode ); } }); }); }) function sendOtpRequest(phoneNumber, countryCode, incidentCode, onSuccess) { $.ajax({ type: 'POST', url: "/subscriptions/new-sms", data: { phone_number: phoneNumber, phone_country: countryCode, incident_code: incidentCode, type: 'resend' }, }).done(onSuccess); } function showChangeNumber(incidentCode) { $('#btn-change-number-incident-' + incidentCode).css('display', 'block'); $('#btn-subcriber-send-otp-' + incidentCode).css('display', 'none'); $('#otp-field-' + incidentCode).val('').prop('disabled', false); $('#phone-number-' + incidentCode).prop('readOnly', true); $('#resend-otp-'+ incidentCode).css('display', 'block'); var display = $('#countdown-incident-' + incidentCode); startTimerIncident(RESEND_TIMER, display, incidentCode) } function showSendOTP(incidentCode) { $('#btn-change-number-incident-' + incidentCode).css('display', 'none'); $('#btn-subcriber-send-otp-' + incidentCode).css('display', 'block'); $('#otp-field-' + incidentCode).val('').prop('disabled', true); $('#phone-number-' + incidentCode).prop('readOnly', false); $('#resend-otp-'+ incidentCode).css('display', 'none'); $('#timer-incident-'+ incidentCode).css('display', 'none'); clearInterval(countdownTimers[incidentCode]); } function startTimerIncident(duration, display, incidentCode){ var timerIncident = duration, seconds; clearInterval(countdownTimers[incidentCode]); countdownTimers[incidentCode] = setInterval(function () { seconds = parseInt(timerIncident % 60, 10); display.text(seconds); $('#timer-incident-'+ incidentCode).css('display', 'block'); if(--timerIncident < 0){ enableResendIncident(incidentCode); clearInterval(countdownTimers[incidentCode]); } }, 1000); disableResendIncident(incidentCode); } function enableResendIncident(incidentCode){ $('#resend-otp-' + incidentCode).css('color', ''); $('#resend-otp-' + incidentCode).css('pointer-events', ''); $('#timer-incident-'+ incidentCode).css('display', 'none'); } function disableResendIncident(incidentCode){ $('#resend-otp-' + incidentCode).css('color', 'grey'); $('#resend-otp-' + incidentCode).css('pointer-events', 'none'); } </script> </div> <div class="components-section font-regular"> <div class="components-container one-column"> <div class="component-container border-color is-group "> <div data-component-id="q4jp61d4pxk7" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Domain Services" tabindex="0"></span> <span> Domain Services </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <!-- children components --> <div class="child-components-container "> <div data-component-id="c7qgcymqy0h5" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Core gTLDs </span> <span class="tooltip-base tool" title=".com, .org, .net">?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="1mql50cz4782" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Core ccTLDs </span> <span class="tooltip-base tool" title=".au, .ca, .co, .de, .fr, .uk">?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="rpvv00kknswy" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Other gTLDs </span> <span class="tooltip-base tool" title="gTLDs except .com, .org, .net">?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="08px0m5j8bty" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Other ccTLDs </span> <span class="tooltip-base tool" title="ccTLDs except .au, .ca, .co, .de, .fr, .uk">?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color"> <div data-component-id="74r0nm4chz44" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> API </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color"> <div data-component-id="s7x6zxrp1x4b" class="component-inner-container status-yellow " data-component-status="degraded_performance" data-js-hook=""> <span class="name"> Basic Email Service </span> <span class="component-status " title="" > Degraded Performance </span> <span class="tool icon-indicator fa fa-minus-square" title="Degraded Performance"></span> </div> </div> <div class="component-container border-color"> <div data-component-id="xrp3gnh2z8d9" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> G Suite Email Service </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color"> <div data-component-id="qk7km3yzgjy4" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> DNS Service </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color"> <div data-component-id="8mrvn668yxs9" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Web Hosting Service </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color"> <div data-component-id="r2s70czhkrwd" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> SSL Certificates </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="wfjg8j06wpbz" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Enom.com" tabindex="0"></span> <span> Enom.com </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <!-- children components --> <div class="child-components-container "> <div data-component-id="yswtsn0krm7m" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Website </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="f5jwz5691l6x" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Domain Search </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="y5js557r6vv3" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Domain Purchase </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="vmj4x6kd961t" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Domain Management </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color"> <div data-component-id="hjfp9ny6ww7h" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Customer Support </span> <span class="tooltip-base tool" title="Enom customer service, helpdesk, knowledgebase, telephone and chat support.">?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-statuses-legend font-small"> <div class="legend-item status-green"> <span class="icon-indicator fa fa-check"></span> Operational </div> <div class="legend-item status-yellow"> <span class="icon-indicator fa fa-minus-square"></span> Degraded Performance </div> <div class="legend-item status-orange"> <span class="icon-indicator fa fa-exclamation-triangle"></span> Partial Outage </div> <div class="breaker"></div> <div class="legend-item status-red"> <span class="icon-indicator fa fa-times"></span> Major Outage </div> <div class="legend-item status-blue"> <span class="icon-indicator fa fa-wrench"></span> Maintenance </div> </div> </div> <div class="scheduled-maintenances-container"> <div class="font-largest">Scheduled Maintenance</div> <div class="scheduled-maintenance"> <div class="incident-title font-large border-color"> <a href="https://enomstatus.com/incidents/fmwhz415kvhj" class="color-primary" title="1API (Hexonet) Registry"> <span class="whitespace-pre-wrap">1API (Hexonet) Registry</span> </a> <small class="pull-right" data-unix-time="1732698000"> Nov <var data-var='date'>27</var>, <var data-var='year'>2024</var> <var data-var='time'>01:00</var>-<var data-var='time'>05:00</var> PST </small> </div> <div class="updates-container font-regular"> <div class="update"> <!-- if we only have a single incident update, don't put the 'Scheduled' in front. looks bad --> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">During this scheduled system maintenance, the following services may be unavailable:<br /><br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates<br /><br />Affected TLDs:<br />.COM.AU<br />.CH<br />.ES<br />.COM.ES<br />.FR<br />.LI<br />.PE<br />.SG<br />.COM.SG</span> <br> <small> <span class="ago" data-datetime-unix="1730176541000"></span>Oct <var data-var='date'>28</var>, <var data-var='year'>2024</var> - <var data-var='time'>21:35</var> PDT </small> </div> </div> </div> <div class="scheduled-maintenance"> <div class="incident-title font-large border-color"> <a href="https://enomstatus.com/incidents/zwl9pby7k04z" class="color-primary" title="CentralNic Registry Maintenance"> <span class="whitespace-pre-wrap">CentralNic Registry Maintenance</span> </a> <small class="pull-right" data-unix-time="1732698000"> Nov <var data-var='date'>27</var>, <var data-var='year'>2024</var> <var data-var='time'>01:00</var>-<var data-var='time'>05:00</var> PST </small> </div> <div class="updates-container font-regular"> <div class="update"> <!-- if we only have a single incident update, don't put the 'Scheduled' in front. looks bad --> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">During this scheduled system maintenance by the registry, the following services may be unavailable:<br /><br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates<br /><br />For a list of affected TLD's, please look the registry up in the following spreadsheet:<br /><a target="_blank" href="http://enom.help/chart">http://enom.help/chart</a></span> <br> <small> <span class="ago" data-datetime-unix="1729656912000"></span>Oct <var data-var='date'>22</var>, <var data-var='year'>2024</var> - <var data-var='time'>21:15</var> PDT </small> </div> </div> </div> <div class="scheduled-maintenance"> <div class="incident-title font-large border-color"> <a href="https://enomstatus.com/incidents/tc9q1vcfpwt6" class="color-primary" title=".sg Registry Maintenance"> <span class="whitespace-pre-wrap">.sg Registry Maintenance</span> </a> <small class="pull-right" data-unix-time="1732896000"> Nov <var data-var='date'>29</var>, <var data-var='year'>2024</var> <var data-var='time'>08:00</var>-<var data-var='time'>16:00</var> PST </small> </div> <div class="updates-container font-regular"> <div class="update"> <span class="whitespace-pre-wrap">During this scheduled system maintenance by the registry, the following services may be unavailable:<br /><br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates<br /><br />For a list of affected TLDs, please look the registry up in the following spreadsheet:<br /><a target="_blank" href="http://enom.help/chart">http://enom.help/chart</a></span> <br> <small> <var data-var="posted-on">Posted on</var> <span class="ago" data-datetime-unix="1732166236000"></span>Nov <var data-var='date'>20</var>, <var data-var='year'>2024</var> - <var data-var='time'>21:17</var> PST </small> </div> </div> </div> <div class="scheduled-maintenance"> <div class="incident-title font-large border-color"> <a href="https://enomstatus.com/incidents/7hxdk13qnw2z" class="color-primary" title=".MX Registry Maintenance"> <span class="whitespace-pre-wrap">.MX Registry Maintenance</span> </a> <small class="pull-right" data-unix-time="1732910400"> Nov <var data-var='date'>29</var>, <var data-var='year'>2024</var> <var data-var='time'>12:00</var> - Nov <var data-var='date'>30</var>, <var data-var='year'>2024</var> <var data-var='time'>04:00</var> PST </small> </div> <div class="updates-container font-regular"> <div class="update"> <span class="whitespace-pre-wrap">During this scheduled system maintenance, the following services may be unavailable:<br /><br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates<br /><br />For a list of affected TLDs, please look the registry up in the following spreadsheet:<br /><a target="_blank" href="http://enom.help/chart">http://enom.help/chart</a></span> <br> <small> <var data-var="posted-on">Posted on</var> <span class="ago" data-datetime-unix="1730522160000"></span>Nov <var data-var='date'>01</var>, <var data-var='year'>2024</var> - <var data-var='time'>21:36</var> PDT </small> </div> </div> </div> <div class="scheduled-maintenance"> <div class="incident-title font-large border-color"> <a href="https://enomstatus.com/incidents/glv3ngtd91zm" class="color-primary" title="DigiCert Maintenance"> <span class="whitespace-pre-wrap">DigiCert Maintenance</span> </a> <small class="pull-right" data-unix-time="1733634000"> Dec <var data-var='date'> 7</var>, <var data-var='year'>2024</var> <var data-var='time'>21:00</var>-<var data-var='time'>23:00</var> PST </small> </div> <div class="updates-container font-regular"> <div class="update"> <span class="whitespace-pre-wrap">During this time, DigiCert services may be unavailable. DigiCert services will be restored as soon a maintenance is completed.<br /><br />Please plan accordingly. Schedule high priority orders, renewals, reissues, and duplicate issues outside of the maintenance window.<br /><br />Please contact DigiCert support if you require additional information about this scheduled maintenance event. <a target="_blank" href="https://www.digicert.com/contact-us">https://www.digicert.com/contact-us</a></span> <br> <small> <var data-var="posted-on">Posted on</var> <span class="ago" data-datetime-unix="1732339678000"></span>Nov <var data-var='date'>22</var>, <var data-var='year'>2024</var> - <var data-var='time'>21:27</var> PST </small> </div> </div> </div> <div class="scheduled-maintenance"> <div class="incident-title font-large border-color"> <a href="https://enomstatus.com/incidents/jw8hdr3clmnd" class="color-primary" title="Digicert Maintenance"> <span class="whitespace-pre-wrap">Digicert Maintenance</span> </a> <small class="pull-right" data-unix-time="1733634000"> Dec <var data-var='date'> 7</var>, <var data-var='year'>2024</var> <var data-var='time'>21:00</var>-<var data-var='time'>23:00</var> PST </small> </div> <div class="updates-container font-regular"> <div class="update"> <span class="whitespace-pre-wrap">Digicert will be undergoing scheduled maintenance. This may affect all Digicert products and services, if you have high priority orders to place please ensure they take place before then.<br /><br />Affected services:<br />Digicert Portal<br />Digicert API<br />Digicert end user portal<br />Order placement<br />Order Reissuing<br /><br />This maintenance is expected to last 2 hours after which regular service will resume.</span> <br> <small> <var data-var="posted-on">Posted on</var> <span class="ago" data-datetime-unix="1730870360000"></span>Nov <var data-var='date'>05</var>, <var data-var='year'>2024</var> - <var data-var='time'>21:19</var> PST </small> </div> </div> </div> <div class="scheduled-maintenance"> <div class="incident-title font-large border-color"> <a href="https://enomstatus.com/incidents/rj44mzm82qfp" class="color-primary" title="Identity Digital Registry Maintenance"> <span class="whitespace-pre-wrap">Identity Digital Registry Maintenance</span> </a> <small class="pull-right" data-unix-time="1733781600"> Dec <var data-var='date'> 9</var>, <var data-var='year'>2024</var> <var data-var='time'>14:00</var>-<var data-var='time'>16:00</var> PST </small> </div> <div class="updates-container font-regular"> <div class="update"> <!-- if we only have a single incident update, don't put the 'Scheduled' in front. looks bad --> <strong>Update</strong> - <span class="whitespace-pre-wrap">We will be undergoing scheduled maintenance during this time.</span> <br> <small> <span class="ago" data-datetime-unix="1731560586000"></span>Nov <var data-var='date'>13</var>, <var data-var='year'>2024</var> - <var data-var='time'>21:03</var> PST </small> </div> <div class="update"> <!-- if we only have a single incident update, don't put the 'Scheduled' in front. looks bad --> <strong>Update</strong> - <span class="whitespace-pre-wrap">We will be undergoing scheduled maintenance during this time.</span> <br> <small> <span class="ago" data-datetime-unix="1731560515000"></span>Nov <var data-var='date'>13</var>, <var data-var='year'>2024</var> - <var data-var='time'>21:01</var> PST </small> </div> <div class="update"> <!-- if we only have a single incident update, don't put the 'Scheduled' in front. looks bad --> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">During this scheduled system maintenance, the following services may be unavailable:<br /><br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates<br /><br />For a list of affected TLDs, please look the registry up in the following spreadsheet:<br /><a target="_blank" href="http://enom.help/chart">http://enom.help/chart</a></span> <br> <small> <span class="ago" data-datetime-unix="1731560464000"></span>Nov <var data-var='date'>13</var>, <var data-var='year'>2024</var> - <var data-var='time'>21:01</var> PST </small> </div> </div> </div> <div class="scheduled-maintenance"> <div class="incident-title font-large border-color"> <a href="https://enomstatus.com/incidents/3vp1lt81px1q" class="color-primary" title="PIR Registry Maintenance"> <span class="whitespace-pre-wrap">PIR Registry Maintenance</span> </a> <small class="pull-right" data-unix-time="1733864400"> Dec <var data-var='date'>10</var>, <var data-var='year'>2024</var> <var data-var='time'>13:00</var>-<var data-var='time'>15:00</var> PST </small> </div> <div class="updates-container font-regular"> <div class="update"> <span class="whitespace-pre-wrap">During this scheduled system maintenance, the following services may be unavailable:<br /><br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates<br /><br />For a list of affected TLDs, please look the registry up in the following spreadsheet:<br /><a target="_blank" href="http://enom.help/chart">http://enom.help/chart</a></span> <br> <small> <var data-var="posted-on">Posted on</var> <span class="ago" data-datetime-unix="1731184566000"></span>Nov <var data-var='date'>09</var>, <var data-var='year'>2024</var> - <var data-var='time'>12:36</var> PST </small> </div> </div> </div> <div class="scheduled-maintenance"> <div class="incident-title font-large border-color"> <a href="https://enomstatus.com/incidents/yq0yr4tspjrd" class="color-primary" title=".NL Registry Maintenance"> <span class="whitespace-pre-wrap">.NL Registry Maintenance</span> </a> <small class="pull-right" data-unix-time="1733974200"> Dec <var data-var='date'>11</var>, <var data-var='year'>2024</var> <var data-var='time'>19:30</var>-<var data-var='time'>22:00</var> PST </small> </div> <div class="updates-container font-regular"> <div class="update"> <span class="whitespace-pre-wrap">During this scheduled system maintenance, the following services may be unavailable:<br /><br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates<br /><br />For a list of affected TLDs, please look the registry up in the following spreadsheet:<br /><a target="_blank" href="http://enom.help/chart">http://enom.help/chart</a></span> <br> <small> <var data-var="posted-on">Posted on</var> <span class="ago" data-datetime-unix="1732681977000"></span>Nov <var data-var='date'>26</var>, <var data-var='year'>2024</var> - <var data-var='time'>20:32</var> PST </small> </div> </div> </div> <div class="scheduled-maintenance"> <div class="incident-title font-large border-color"> <a href="https://enomstatus.com/incidents/khfs6zbhl056" class="color-primary" title=".COM/.NET SRS Production Environment Planned Outage"> <span class="whitespace-pre-wrap">.COM/.NET SRS Production Environment Planned Outage</span> </a> <small class="pull-right" data-unix-time="1734224400"> Dec <var data-var='date'>14</var>, <var data-var='year'>2024</var> <var data-var='time'>17:00</var>-<var data-var='time'>17:45</var> PST </small> </div> <div class="updates-container font-regular"> <div class="update"> <span class="whitespace-pre-wrap">During this scheduled system maintenance by the registry, the following services may be unavailable:<br /><br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates<br /><br />For a list of affected TLDs, please look the registry up in the following spreadsheet:<br /><a target="_blank" href="http://enom.help/chart">http://enom.help/chart</a></span> <br> <small> <var data-var="posted-on">Posted on</var> <span class="ago" data-datetime-unix="1732165508000"></span>Nov <var data-var='date'>20</var>, <var data-var='year'>2024</var> - <var data-var='time'>21:05</var> PST </small> </div> </div> </div> </div> <div class="incidents-list format-expanded"> <a class="font-largest no-link" id="past-incidents" href="#past-incidents">Past Incidents</a> <div class="status-day font-regular "> <div class="date border-color font-large">Nov <var data-var="date">27</var>, <var data-var="year">2024</var></div> <div class="incident-container"> <div class="incident-title impact-maintenance font-large"> <a class="whitespace-pre-wrap" href="/incidents/44jjj5dg46hg">Nominet (.UK) Registry Maintenance</a> </div> <div class="updates-container"> <!-- postmortem --> <!-- incident updates --> <div class="update font-regular completed"> <strong>Completed</strong> - <span class="whitespace-pre-wrap">The scheduled maintenance has been completed.</span> <br> <small> Nov <var data-var='date'>27</var>, <var data-var='time'>00:00</var> PST </small> </div> <div class="update font-regular in progress"> <strong>In progress</strong> - <span class="whitespace-pre-wrap">Scheduled maintenance is currently in progress. We will provide updates as necessary.</span> <br> <small> Nov <var data-var='date'>26</var>, <var data-var='time'>22:00</var> PST </small> </div> <div class="update font-regular scheduled"> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">During this scheduled system maintenance by the registry, the following services may be unavailable:<br /><br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates<br /><br />For a list of affected TLDs, please look the registry up in the following spreadsheet:<br /><a target="_blank" href="http://enom.help/chart">http://enom.help/chart</a></span> <br> <small> Nov <var data-var='date'>26</var>, <var data-var='time'>20:29</var> PST </small> </div> </div> </div> </div> <div class="status-day font-regular"> <div class="date border-color font-large">Nov <var data-var="date">26</var>, <var data-var="year">2024</var></div> <p class="color-secondary">Unresolved incident: Hosted Email Service Degredation.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">25</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">24</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Nov <var data-var="date">23</var>, <var data-var="year">2024</var></div> <div class="incident-container"> <div class="incident-title impact-maintenance font-large"> <a class="whitespace-pre-wrap" href="/incidents/w58p8jqsxmbg">Sectigo Maintenance</a> </div> <div class="updates-container"> <!-- postmortem --> <!-- incident updates --> <div class="update font-regular completed"> <strong>Completed</strong> - <span class="whitespace-pre-wrap">The scheduled maintenance has been completed.</span> <br> <small> Nov <var data-var='date'>23</var>, <var data-var='time'>18:00</var> PST </small> </div> <div class="update font-regular in progress"> <strong>In progress</strong> - <span class="whitespace-pre-wrap">Scheduled maintenance is currently in progress. We will provide updates as necessary.</span> <br> <small> Nov <var data-var='date'>23</var>, <var data-var='time'>16:00</var> PST </small> </div> <div class="update font-regular scheduled"> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">Sectigo is undergoing scheduled maintenance. This may affect all Sectigo products and services.<br /><br />• Minor fixes<br />• Minor improvements<br /><br />Please contact Sectigo support if you require additional information about this scheduled maintenance event. <a target="_blank" href="https://www.sectigo.com/support">https://www.sectigo.com/support</a></span> <br> <small> Nov <var data-var='date'>22</var>, <var data-var='time'>21:23</var> PST </small> </div> </div> </div> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">22</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Nov <var data-var="date">21</var>, <var data-var="year">2024</var></div> <div class="incident-container"> <div class="incident-title impact-maintenance font-large"> <a class="whitespace-pre-wrap" href="/incidents/wk6r40mf4q7k">.TW Registry Maintenance</a> </div> <div class="updates-container"> <!-- postmortem --> <!-- incident updates --> <div class="update font-regular completed"> <strong>Completed</strong> - <span class="whitespace-pre-wrap">The scheduled maintenance has been completed.</span> <br> <small> Nov <var data-var='date'>21</var>, <var data-var='time'>18:00</var> PST </small> </div> <div class="update font-regular in progress"> <strong>In progress</strong> - <span class="whitespace-pre-wrap">Scheduled maintenance is currently in progress. We will provide updates as necessary.</span> <br> <small> Nov <var data-var='date'>21</var>, <var data-var='time'>17:30</var> PST </small> </div> <div class="update font-regular scheduled"> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">During this scheduled system maintenance, the following services may be unavailable:<br /><br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates<br /><br />For a list of affected TLDs, please look the registry up in the following spreadsheet:<br /><a target="_blank" href="http://enom.help/chart">http://enom.help/chart</a></span> <br> <small> Oct <var data-var='date'>21</var>, <var data-var='time'>21:33</var> PDT </small> </div> </div> </div> <div class="incident-container"> <div class="incident-title impact-minor font-large"> <a class="whitespace-pre-wrap" href="/incidents/8dy7qlstpk20">Webmail Service Degredation</a> </div> <div class="updates-container"> <!-- postmortem --> <!-- incident updates --> <div class="update font-regular resolved"> <strong>Resolved</strong> - <span class="whitespace-pre-wrap">This incident has been resolved.</span> <br> <small> Nov <var data-var='date'>21</var>, <var data-var='time'>11:31</var> PST </small> </div> <div class="update font-regular monitoring"> <strong>Monitoring</strong> - <span class="whitespace-pre-wrap">Our team has identified the issue and has implemented a fix. We will continue to monitor the server to make sure that there are no further issues.</span> <br> <small> Nov <var data-var='date'>21</var>, <var data-var='time'>08:47</var> PST </small> </div> <div class="update font-regular investigating"> <strong>Investigating</strong> - <span class="whitespace-pre-wrap">We're aware of an issue affecting some users' ability to access their email accounts as well as login through mail.enom.com. Currently some users may see their: Webmail, IMAP, and POP are impacted. Our team is actively working on identifying the cause and finding a solution.</span> <br> <small> Nov <var data-var='date'>21</var>, <var data-var='time'>08:23</var> PST </small> </div> </div> </div> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Nov <var data-var="date">20</var>, <var data-var="year">2024</var></div> <div class="incident-container"> <div class="incident-title impact-minor font-large"> <a class="whitespace-pre-wrap" href="/incidents/w0swn89n5gbt">.EU Registry Connections</a> </div> <div class="updates-container"> <!-- postmortem --> <!-- incident updates --> <div class="update font-regular resolved"> <strong>Resolved</strong> - <span class="whitespace-pre-wrap">The .EU connection issue has been confirmed resolved. All services are online.</span> <br> <small> Nov <var data-var='date'>20</var>, <var data-var='time'>11:32</var> PST </small> </div> <div class="update font-regular monitoring"> <strong>Monitoring</strong> - <span class="whitespace-pre-wrap">Our .EU registry connection has been stable for some time now, with all services currently online. We continue to monitor this at this time.</span> <br> <small> Nov <var data-var='date'>20</var>, <var data-var='time'>08:00</var> PST </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">We are continuing to have connection issues with the .EU Registry. We are waiting for any updates, and will keep you informed as they're made available to us.</span> <br> <small> Nov <var data-var='date'>20</var>, <var data-var='time'>06:25</var> PST </small> </div> <div class="update font-regular investigating"> <strong>Investigating</strong> - <span class="whitespace-pre-wrap">We are currently experiencing connection issues with the .EU registry. We have been notified by the .EU Registry, they are currently experiencing technical issues and are working to resolve them as quickly as possible.<br /><br />We will keep you informed of any updates as they work to identify and resolve this issue.</span> <br> <small> Nov <var data-var='date'>20</var>, <var data-var='time'>05:17</var> PST </small> </div> </div> </div> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Nov <var data-var="date">19</var>, <var data-var="year">2024</var></div> <div class="incident-container"> <div class="incident-title impact-minor font-large"> <a class="whitespace-pre-wrap" href="/incidents/1f4q3svypcxl">Hosted Email Service Degredation</a> </div> <div class="updates-container"> <!-- postmortem --> <div class="update font-regular postmortem"> <strong>Postmortem</strong> - <a href="/incidents/1f4q3svypcxl">Read details</a> <br> <small> Nov <var data-var='date'>19</var>, <var data-var='time'>13:56</var> PST </small> </div> <!-- incident updates --> <div class="update font-regular resolved"> <strong>Resolved</strong> - <span class="whitespace-pre-wrap">This incident has been resolved.</span> <br> <small> Nov <var data-var='date'>19</var>, <var data-var='time'>13:52</var> PST </small> </div> <div class="update font-regular monitoring"> <strong>Monitoring</strong> - <span class="whitespace-pre-wrap">A fix has been implemented, and we will continue to monitor to make sure there are no other issues.</span> <br> <small> Nov <var data-var='date'>19</var>, <var data-var='time'>13:33</var> PST </small> </div> <div class="update font-regular investigating"> <strong>Investigating</strong> - <span class="whitespace-pre-wrap">We are investigating an issue preventing some users on our mail system from logging into Webmail as well as their outgoing POP and IMAP connections. Our engineering team has been engaged. <br /><br />We will provide an update once we have additional information.</span> <br> <small> Nov <var data-var='date'>19</var>, <var data-var='time'>12:16</var> PST </small> </div> </div> </div> <div class="incident-container"> <div class="incident-title impact-maintenance font-large"> <a class="whitespace-pre-wrap" href="/incidents/b4hgf6hggkqx">.locker Registry Maintenance</a> </div> <div class="updates-container"> <!-- postmortem --> <!-- incident updates --> <div class="update font-regular completed"> <strong>Completed</strong> - <span class="whitespace-pre-wrap">The scheduled maintenance has been completed.</span> <br> <small> Nov <var data-var='date'>19</var>, <var data-var='time'>13:00</var> PST </small> </div> <div class="update font-regular in progress"> <strong>In progress</strong> - <span class="whitespace-pre-wrap">Scheduled maintenance is currently in progress. We will provide updates as necessary.</span> <br> <small> Nov <var data-var='date'>19</var>, <var data-var='time'>12:00</var> PST </small> </div> <div class="update font-regular scheduled"> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">During this scheduled maintenance, the following services will be unavailable:<br /><br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates</span> <br> <small> Nov <var data-var='date'>13</var>, <var data-var='time'>21:10</var> PST </small> </div> </div> </div> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Nov <var data-var="date">18</var>, <var data-var="year">2024</var></div> <div class="incident-container"> <div class="incident-title impact-maintenance font-large"> <a class="whitespace-pre-wrap" href="/incidents/33sjpkhh07vh">.TW Registry Maintenance</a> </div> <div class="updates-container"> <!-- postmortem --> <!-- incident updates --> <div class="update font-regular completed"> <strong>Completed</strong> - <span class="whitespace-pre-wrap">The scheduled maintenance has been completed.</span> <br> <small> Nov <var data-var='date'>18</var>, <var data-var='time'>18:30</var> PST </small> </div> <div class="update font-regular in progress"> <strong>In progress</strong> - <span class="whitespace-pre-wrap">Scheduled maintenance is currently in progress. We will provide updates as necessary.</span> <br> <small> Nov <var data-var='date'>18</var>, <var data-var='time'>18:00</var> PST </small> </div> <div class="update font-regular scheduled"> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">During this scheduled system maintenance, the following services may be unavailable:<br /><br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates<br /><br />For a list of affected TLDs, please look the registry up in the following spreadsheet:<br /><a target="_blank" href="http://enom.help/chart">http://enom.help/chart</a></span> <br> <small> Oct <var data-var='date'>21</var>, <var data-var='time'>21:32</var> PDT </small> </div> </div> </div> <div class="incident-container"> <div class="incident-title impact-minor font-large"> <a class="whitespace-pre-wrap" href="/incidents/p1dq7w133lyz">Webmail access, Pop/IMAP connection</a> </div> <div class="updates-container"> <!-- postmortem --> <!-- incident updates --> <div class="update font-regular resolved"> <strong>Resolved</strong> - <span class="whitespace-pre-wrap">The issue experienced for a small group of email accounts is now resolved. The email service is back to expected levels, with Pop/IMAP and webmail functioning as intended.</span> <br> <small> Nov <var data-var='date'>18</var>, <var data-var='time'>12:01</var> PST </small> </div> <div class="update font-regular investigating"> <strong>Investigating</strong> - <span class="whitespace-pre-wrap">We are currently investigating reports of some customers having connectivity issues affecting account access.<br /><br />We will investigate this and follow up with updates.</span> <br> <small> Nov <var data-var='date'>18</var>, <var data-var='time'>09:26</var> PST </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">Mail services have remained the same for the last hour, but still intermittently slower than our target response times.<br /><br />We are continuing to work on this and monitor the results, and will post updates as they are available.</span> <br> <small> Nov <var data-var='date'>18</var>, <var data-var='time'>08:10</var> PST </small> </div> <div class="update font-regular monitoring"> <strong>Monitoring</strong> - <span class="whitespace-pre-wrap">The Pop/IMAP connections are currently returning to expected levels for both mail clients and webmail access.<br /><br />We are monitoring this and will provide updates.</span> <br> <small> Nov <var data-var='date'>18</var>, <var data-var='time'>07:18</var> PST </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">This issue is confirmed to be affecting mail client connections as well, intermittent issues syncing mail clients for sending and receiving.<br /><br />We are continuing to look into this, and thank you for your patience.</span> <br> <small> Nov <var data-var='date'>18</var>, <var data-var='time'>06:17</var> PST </small> </div> <div class="update font-regular investigating"> <strong>Investigating</strong> - <span class="whitespace-pre-wrap">Our webmail service is intermittently unresponsive. Our Mail Administrators are currently investigating this.<br /><br />Thank you for your patience.</span> <br> <small> Nov <var data-var='date'>18</var>, <var data-var='time'>04:55</var> PST </small> </div> </div> </div> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">17</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Nov <var data-var="date">16</var>, <var data-var="year">2024</var></div> <div class="incident-container"> <div class="incident-title impact-maintenance font-large"> <a class="whitespace-pre-wrap" href="/incidents/ttd75r1s7s7y">.COM/.NET SRS Production Environment Planned Outage</a> </div> <div class="updates-container"> <!-- postmortem --> <!-- incident updates --> <div class="update font-regular completed"> <strong>Completed</strong> - <span class="whitespace-pre-wrap">The scheduled maintenance has been completed.</span> <br> <small> Nov <var data-var='date'>16</var>, <var data-var='time'>21:01</var> PST </small> </div> <div class="update font-regular in progress"> <strong>In progress</strong> - <span class="whitespace-pre-wrap">Scheduled maintenance is currently in progress. We will provide updates as necessary.</span> <br> <small> Nov <var data-var='date'>16</var>, <var data-var='time'>17:00</var> PST </small> </div> <div class="update font-regular scheduled"> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">During this scheduled system maintenance by the registry, the following services may be unavailable:<br /><br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates<br /><br />For a list of affected TLD's, please look the registry up in the following spreadsheet:<br /><a target="_blank" href="http://enom.help/chart">http://enom.help/chart</a></span> <br> <small> Oct <var data-var='date'>21</var>, <var data-var='time'>21:26</var> PDT </small> </div> </div> </div> <div class="incident-container"> <div class="incident-title impact-maintenance font-large"> <a class="whitespace-pre-wrap" href="/incidents/7yl3gw8l8z9f">.COM/.NET SRS Production Environment Planned Outage</a> </div> <div class="updates-container"> <!-- postmortem --> <!-- incident updates --> <div class="update font-regular completed"> <strong>Completed</strong> - <span class="whitespace-pre-wrap">The scheduled maintenance has been completed.</span> <br> <small> Nov <var data-var='date'>16</var>, <var data-var='time'>21:00</var> PST </small> </div> <div class="update font-regular in progress"> <strong>In progress</strong> - <span class="whitespace-pre-wrap">Scheduled maintenance is currently in progress. We will provide updates as necessary.</span> <br> <small> Nov <var data-var='date'>16</var>, <var data-var='time'>17:00</var> PST </small> </div> <div class="update font-regular scheduled"> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">During this scheduled system maintenance by the registry, the following services may be unavailable:<br /><br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates<br /><br />For a list of affected TLDs, please look the registry up in the following spreadsheet:<br /><a target="_blank" href="http://enom.help/chart">http://enom.help/chart</a></span> <br> <small> Aug <var data-var='date'>16</var>, <var data-var='time'>08:05</var> PDT </small> </div> </div> </div> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Nov <var data-var="date">15</var>, <var data-var="year">2024</var></div> <div class="incident-container"> <div class="incident-title impact-maintenance font-large"> <a class="whitespace-pre-wrap" href="/incidents/2q3lnzx8hqj7">.AU Registry Maintenance</a> </div> <div class="updates-container"> <!-- postmortem --> <!-- incident updates --> <div class="update font-regular completed"> <strong>Completed</strong> - <span class="whitespace-pre-wrap">The scheduled maintenance has been completed.</span> <br> <small> Nov <var data-var='date'>15</var>, <var data-var='time'>09:00</var> PST </small> </div> <div class="update font-regular in progress"> <strong>In progress</strong> - <span class="whitespace-pre-wrap">Scheduled maintenance is currently in progress. We will provide updates as necessary.</span> <br> <small> Nov <var data-var='date'>15</var>, <var data-var='time'>07:00</var> PST </small> </div> <div class="update font-regular scheduled"> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">During this scheduled system maintenance, the following services may be unavailable:<br /><br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates<br /><br />For a list of affected TLDs, please look the registry up in the following spreadsheet:<br /><a target="_blank" href="http://enom.help/chart">http://enom.help/chart</a></span> <br> <small> Nov <var data-var='date'> 9</var>, <var data-var='time'>12:21</var> PST </small> </div> </div> </div> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Nov <var data-var="date">14</var>, <var data-var="year">2024</var></div> <div class="incident-container"> <div class="incident-title impact-minor font-large"> <a class="whitespace-pre-wrap" href="/incidents/408z9p2dx4j4">HostedEmail - Degraded</a> </div> <div class="updates-container"> <!-- postmortem --> <!-- incident updates --> <div class="update font-regular resolved"> <strong>Resolved</strong> - <span class="whitespace-pre-wrap">This incident has been resolved.</span> <br> <small> Nov <var data-var='date'>14</var>, <var data-var='time'>20:49</var> PST </small> </div> <div class="update font-regular monitoring"> <strong>Monitoring</strong> - <span class="whitespace-pre-wrap">Our email team has applied a fix for the earlier issues, and all impacted services appear to be restored. We will continue to monitor this incident and provide any further updates. Thank you for your patience.</span> <br> <small> Nov <var data-var='date'>14</var>, <var data-var='time'>20:26</var> PST </small> </div> <div class="update font-regular investigating"> <strong>Investigating</strong> - <span class="whitespace-pre-wrap">We are currently receiving an increasing number of reports from users experiencing webmail login/loading failures. Our engineering team is actively investigating the issue. We'll provide more updates as they become available.</span> <br> <small> Nov <var data-var='date'>14</var>, <var data-var='time'>15:07</var> PST </small> </div> </div> </div> <div class="incident-container"> <div class="incident-title impact-maintenance font-large"> <a class="whitespace-pre-wrap" href="/incidents/0cpcbpmjhstn">.BAR & .REST Registry Maintenance</a> </div> <div class="updates-container"> <!-- postmortem --> <!-- incident updates --> <div class="update font-regular completed"> <strong>Completed</strong> - <span class="whitespace-pre-wrap">The scheduled maintenance has been completed.</span> <br> <small> Nov <var data-var='date'>14</var>, <var data-var='time'>15:00</var> PST </small> </div> <div class="update font-regular in progress"> <strong>In progress</strong> - <span class="whitespace-pre-wrap">Scheduled maintenance is currently in progress. We will provide updates as necessary.</span> <br> <small> Nov <var data-var='date'>14</var>, <var data-var='time'>14:00</var> PST </small> </div> <div class="update font-regular scheduled"> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">There is a scheduled registry maintenance of .bar and .rest. <br /><br />During this scheduled maintenance, the following services will be unavailable:<br /><br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates</span> <br> <small> Nov <var data-var='date'>13</var>, <var data-var='time'>20:48</var> PST </small> </div> </div> </div> <div class="incident-container"> <div class="incident-title impact-maintenance font-large"> <a class="whitespace-pre-wrap" href="/incidents/hn903ypv12rg">.forum & .feedback Registry Maintenance</a> </div> <div class="updates-container"> <!-- postmortem --> <!-- incident updates --> <div class="update font-regular completed"> <strong>Completed</strong> - <span class="whitespace-pre-wrap">The scheduled maintenance has been completed.</span> <br> <small> Nov <var data-var='date'>14</var>, <var data-var='time'>13:00</var> PST </small> </div> <div class="update font-regular in progress"> <strong>In progress</strong> - <span class="whitespace-pre-wrap">Scheduled maintenance is currently in progress. We will provide updates as necessary.</span> <br> <small> Nov <var data-var='date'>14</var>, <var data-var='time'>12:00</var> PST </small> </div> <div class="update font-regular scheduled"> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">During this scheduled maintenance, the following services will be unavailable:<br /><br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates</span> <br> <small> Nov <var data-var='date'>13</var>, <var data-var='time'>20:51</var> PST </small> </div> </div> </div> <div class="incident-container"> <div class="incident-title impact-minor font-large"> <a class="whitespace-pre-wrap" href="/incidents/5xh32s3pqs10">HostedEmail - Degraded</a> </div> <div class="updates-container"> <!-- postmortem --> <!-- incident updates --> <div class="update font-regular resolved"> <strong>Resolved</strong> - <span class="whitespace-pre-wrap">Services are fully recovered, no issues have been noted during monitoring, no new customer complaints have been received. This incident is now resolved.</span> <br> <small> Nov <var data-var='date'>14</var>, <var data-var='time'>11:32</var> PST </small> </div> <div class="update font-regular monitoring"> <strong>Monitoring</strong> - <span class="whitespace-pre-wrap">A fix has been implemented and we are monitoring the results.</span> <br> <small> Nov <var data-var='date'>14</var>, <var data-var='time'>10:00</var> PST </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">Currently, users who are already logged in to their webmail/web client will experience slowness/degradation. Users who are trying to login, or have not yet logged in will be unable to.<br /><br />Teams continue to investigate the issue.</span> <br> <small> Nov <var data-var='date'>14</var>, <var data-var='time'>08:12</var> PST </small> </div> <div class="update font-regular investigating"> <strong>Investigating</strong> - <span class="whitespace-pre-wrap">We have received reports of some users having intermittent issues accessing webmail. Teams have been engaged and are investigating.</span> <br> <small> Nov <var data-var='date'>14</var>, <var data-var='time'>06:46</var> PST </small> </div> </div> </div> <div class="incident-container"> <div class="incident-title impact-minor font-large"> <a class="whitespace-pre-wrap" href="/incidents/0hdpvjv6xl1l">HostedEmail - Degraded</a> </div> <div class="updates-container"> <!-- postmortem --> <!-- incident updates --> <div class="update font-regular resolved"> <strong>Resolved</strong> - <span class="whitespace-pre-wrap">Our team fixed the issues and tests have been done, all services are functional and working as expected now.</span> <br> <small> Nov <var data-var='date'>14</var>, <var data-var='time'>04:00</var> PST </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">We are continuing to investigate this issue.</span> <br> <small> Nov <var data-var='date'>13</var>, <var data-var='time'>18:49</var> PST </small> </div> <div class="update font-regular investigating"> <strong>Investigating</strong> - <span class="whitespace-pre-wrap">We are currently experiencing unplanned maintenance for our email service. Some inboxes will be inaccessible until work is completed.</span> <br> <small> Nov <var data-var='date'>13</var>, <var data-var='time'>18:09</var> PST </small> </div> </div> </div> </div> <div class="status-day font-regular"> <div class="date border-color font-large">Nov <var data-var="date">13</var>, <var data-var="year">2024</var></div> </div> </div> <div class="page-footer border-color font-small"> <a href="/history" class="history-footer-link"><span style="font-family:arial">←</span> Incident History</a> <span class="color-secondary powered-by"><a class="color-secondary" target="_blank" rel="noopener noreferrer nofollow" href="https://www.atlassian.com/software/statuspage?utm_campaign=enomstatus.com&utm_content=SP-notifications&utm_medium=powered-by&utm_source=inapp">Powered by Atlassian Statuspage</a></span> </div> </div> <div class="custom-footer-container"> <footer class="enom-footer"> <div class="enom-footer__callout"> <div class="container"> <h5 class="footer-tagline">Enom is a Leading Domain Name Registrar Since 1997</h5> <div class="social-links"> <a href="http://www.linkedin.com/company/enom" class="social-link"> <svg viewBox="0 0 32 32" height="48" width="48" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0v32h32v-32h-32zM10.747 25.733h-4.080v-13.213h4.080v13.227zM8.693 10.667c-0.004 0-0.008 0-0.013 0-1.318 0-2.387-1.069-2.387-2.387s1.069-2.387 2.387-2.387c1.318 0 2.387 1.069 2.387 2.387 0 0.019-0 0.037-0.001 0.056-0.030 1.288-1.079 2.323-2.373 2.331zM26.147 25.747h-4.107v-6.427c0-1.533 0-3.507-2.133-3.507s-2.467 1.667-2.467 3.4v6.547h-4.107v-13.24h4v1.813c0.764-1.287 2.147-2.136 3.728-2.136 0.058 0 0.116 0.001 0.174 0.003 4.152-0 4.925 2.733 4.925 6.306v7.253z"></path> </svg> </a> <a href="http://www.facebook.com/eNomCom" class="social-link"> <svg viewBox="0 0 32 32" height="48" width="48" xmlns="http://www.w3.org/2000/svg"> <path class="path1 fill-color2" d="M32 0h-32v32h17.133v-12.747h-4.187v-4.787h4.187v-3.573c0-4.133 2.507-6.387 6.187-6.387 0.060-0 0.131-0.001 0.202-0.001 1.235 0 2.453 0.068 3.652 0.201l-0.148 4.307h-2.533c-2 0-2.373 0.947-2.373 2.347v3.107h4.68l-0.627 4.787h-4.067v12.747h9.893v-32z"></path> </svg> </a> <a href="http://twitter.com/enom" class="social-link"> <svg viewBox="0 0 32 32" height="48" width="48" xmlns="http://www.w3.org/2000/svg"> <path class="path1 fill-color4" d="M0 0v32h32v-32h-32zM25.467 11.093c0 12.667-12.707 17.76-20.987 12.2 0.293 0.030 0.634 0.047 0.978 0.047 2.293 0 4.409-0.753 6.116-2.026-2.132-0.030-3.906-1.393-4.563-3.279 0.247 0.012 0.543 0.039 0.846 0.039 0.493 0 0.969-0.071 1.419-0.202-2.25-0.539-3.877-2.48-3.942-4.811 0.487 0.403 1.121 0.652 1.814 0.652 0.15 0 0.298-0.012 0.442-0.034-1.333-0.9-2.187-2.397-2.187-4.092 0-0.902 0.242-1.748 0.663-2.476s3.854 5.45 9.934 5.117c-0.094-0.354-0.147-0.76-0.147-1.178 0-2.060 1.302-3.816 3.127-4.491 0.485-0.154 1.006-0.237 1.545-0.237 1.45 0 2.761 0.597 3.701 1.558 1.173-0.309 2.197-0.723 3.152-1.248-0.489 1.17-1.259 2.092-2.248 2.69 1.045-0.082 2.027-0.363 2.921-0.796-0.769 1.005-1.605 1.846-2.552 2.546z"></path> </svg> </a> <a href="https://plus.google.com/100056446974179925690" class="social-link"> <svg viewBox="0 0 32 32" height="48" width="48" xmlns="http://www.w3.org/2000/svg"> <path d="M13.613 27.547c-0.002-0.346-0.046-0.682-0.126-1.002-0.394-1.518-1.967-2.371-3.927-3.731-0.696-0.231-1.498-0.367-2.33-0.373-3.603-0-6.67 2.28-6.67 4.96 0.108 2.194 1.609 4.011 3.631 4.591l5.955 0.009c1.996-0.427 3.471-2.175 3.471-4.268 0-0.065-0.001-0.13-0.004-0.194z"></path> <path d="M7.68 21.333c-0.754-0.533-1.26-1.374-1.333-2.336 0.047-0.626 0.234-1.19 0.529-1.681l-0.876 0.017c-0.1 0.006-0.217 0.009-0.335 0.009-2.446 0-4.571-1.372-5.648-3.388l-0.017 9.379c1.64-1.249 3.717-2 5.969-2 0.030 0 0.059 0 0.089 0l1.622-0z"></path> <path d="M7.733 16c2.413 0 3.8-2.027 3.387-5.2s-2.48-5.787-4.907-5.853-4 2.36-3.627 5.533c0.153 2.859 2.331 5.166 5.118 5.517z"></path> <path d="M30.667 0h-30.667v7.667c1.557-2.543 4.32-4.214 7.473-4.214 0.035 0 0.071 0 0.106 0.001l8.968-0-2.013 2.12h-2.347c1.513 1.047 2.492 2.774 2.492 4.729 0 0.128-0.004 0.255-0.012 0.382-0.083 1.977-1.111 3.715-2.645 4.769-1.541 1.2-1.821 1.693-1.821 2.68s1.813 2.133 2.667 2.76c2.893 2.173 3.48 3.547 3.48 6.253-0.087 2.033-1.16 3.799-2.75 4.839l18.403 0.014v-32h-1.333zM27.613 9.693h-4.107v4.12h-2.067v-4.12h-4.173v-2.053h4.187v-4.12h2.053v4.12h4.12v2.053z"></path> </svg> </a> </div> </div> </div> <div class="enom-footer__legal"> <p>Enom is part of Tucows, a leading domain name services company.</p> <p>©1998-2022 Enom LLC. 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The first unique selector // is the iframe rendered 2 levels deep. So this waits until the iframes are added to the page, then finds // the parent div and sets the z index so that it'll render above our modals & dropdowns from the start. function setZIndex(captchaCount, startTime) { // bail after 10s just in case so we don't do this forever if something whaky happens if (new Date() - startTime > 10000) { return; } var iframes = document.querySelectorAll('iframe[title="recaptcha challenge"]'); if (iframes.length != captchaCount) { setTimeout(function() { setZIndex(captchaCount, startTime); }, 500); } for (var i = 0; i < iframes.length; i++) { // incident subscribe modal is 1050, so this has to be above that iframes[i].parentElement.parentElement.style.zIndex = "1100"; } } function updateCaptchaIframeTitle(captchaCount, startTime, updates=0) { if (new Date() - startTime > 10000 || captchaCount === updates) { return; } var iframesWithTitle = document.querySelectorAll('iframe[title="recaptcha challenge expires in two minutes"]'); if (iframesWithTitle.length != captchaCount) { setTimeout(function() { updateCaptchaIframeTitle(captchaCount, startTime, iframesWithTitle.length + updates); }, 500); } for (var i = 0; i < iframesWithTitle.length; i++) { iframesWithTitle[i].title = "recaptcha"; } } function addIncidentCaptcha() { var incidentCaptcha = document.createElement('div'); incidentCaptcha.setAttribute('id', 'subscribe-incident-recaptcha'); incidentCaptcha.setAttribute('class', 'g-recaptcha'); incidentCaptcha.setAttribute('data-sitekey', '6LcZ-b0UAAAAAENi956aWzynTT2ZJ80dGU3F80Op'); incidentCaptcha.setAttribute('data-callback', 'submitIncidentSubscriberSuccess'); incidentCaptcha.setAttribute('data-error-callback', 'submitIncidentSubscriberError'); incidentCaptcha.setAttribute('data-size', 'invisible'); document.body.appendChild(incidentCaptcha); var incidentCode = document.createElement('input'); incidentCode.setAttribute('type', 'hidden'); incidentCode.setAttribute('id', 'submit_incident_code'); document.body.appendChild(incidentCode); } var onloadCallback = function() { // if there is an incident, then add incident captcha element if (document.getElementsByClassName('modal-open-incident-subscribe').length > 0) { addIncidentCaptcha(); } var captchas = document.getElementsByClassName("g-recaptcha"); for(var i = 0; i < captchas.length; i++) { var elId = captchas[i].id; recaptchaIds[elId] = grecaptcha.enterprise.render(elId); } setZIndex(captchas.length, new Date()); updateCaptchaIframeTitle(captchas.length, new Date()); } /** SUBSCRIBE DROPDOWN */ // callbacks for captcha success function submitNewSubscriber(type, error) { if (error) document.querySelector('#subscribe-form-' + type + ' #captcha_error').value = 'true'; document.getElementById('subscribe-form-' + type).dispatchEvent(new Event('submit', {bubbles: true, cancelable: true})); grecaptcha.enterprise.reset(recaptchaIds['subscribe-btn-' + type]); } function submitNewEmailSubscriber(token) { submitNewSubscriber('email'); } function submitNewSmsSubscriber(token) { submitNewSubscriber('sms'); } function submitNewWebhookSubscriber(token) { submitNewSubscriber('webhook'); } function submitIncidentSubscriber(token, error) { var incidentCode = document.getElementById('submit_incident_code').value; var incidentForm = document.getElementById('subscribe-form-' + incidentCode); incidentForm.querySelector('input[name="captcha_error"]').value = error; incidentForm.querySelector('input[name="g-recaptcha-response"]').value = token; incidentForm.dispatchEvent(new Event('submit', {bubbles: true, cancelable: true})); grecaptcha.enterprise.reset(recaptchaIds['subscribe-incident-recaptcha']); } function submitIncidentSubscriberSuccess(token) { submitIncidentSubscriber(token, 'false'); } // callbacks if we get captcha network errors function emailSubscriberCaptchaError(token) { submitNewSubscriber('email', true); } function smsSubscriberCaptchaError(token) { submitNewSubscriber('sms', true); } function webhookSubscriberCaptchaError(token) { submitNewSubscriber('webhook', true); } function submitIncidentSubscriberError(token) { submitIncidentSubscriber(token, 'true'); } // tracking clicks ['email', 'sms', 'webhook'].forEach(function(type) { var el = document.getElementById('subscribe-btn-' + type); el && el.addEventListener("click", function() { $.ajax({ type: "POST", url: "/subscriptions/track_attempt", data: { type: type } }) }) }) // form submission success callbacks $('#subscribe-form-email').on('ajax:success', function(e, data, status, xhr){ if (data.type === 'success') { SP.currentPage.updatesDropdown.hide(); document.getElementById('email').value = ''; } }); $('#subscribe-form-sms').on('ajax:success', function(e, data, status, xhr){ if (data.type === 'success' && data.otp_flow !== true) { SP.currentPage.updatesDropdown.hide(); document.getElementById('phone-number').value = ''; } }); $('#subscribe-form-webhook').on('ajax:success', function(e, data, status, xhr){ if (data.type === 'success') { SP.currentPage.updatesDropdown.hide(); document.getElementById('endpoint-webhooks').value = ''; document.getElementById('email-webhooks').value = ''; } }); $('a.subscribe').on('click', function() { document.body.style.overflow = "hidden"; document.body.style.height = "100vh"; }); $('div.modal-open-incident-subscribe').on('hidden', function(){ document.body.style.overflow = ""; document.body.style.height = ""; }); function submitCaptchaIncidentSubscribe(event) { var incidentCode = event.target.id.split('-')[2]; event.preventDefault(); $.ajax({ type: "POST", url: "/subscriptions/track_attempt", data: { type: 'incident' } }) document.getElementById('submit_incident_code').value = incidentCode; grecaptcha.enterprise.execute(recaptchaIds['subscribe-incident-recaptcha']); } </script> <script src='https://www.recaptcha.net/recaptcha/enterprise.js?onload=onloadCallback&render=explicit' async defer></script> <script src="https://dka575ofm4ao0.cloudfront.net/packs/common-814024cd42fea12d6fe1.chunk.js"></script> <script src="https://dka575ofm4ao0.cloudfront.net/packs/globals-0c851e8c6754c4375f64.chunk.js"></script> <script src="https://dka575ofm4ao0.cloudfront.net/packs/runtime-8a1984f6547cb712c8d9.js"></script> <script> window.addEventListener('load', function () { const urlParams = new URLSearchParams(window.location.search); const messageToken = urlParams.get('slack_message_token'); const channelName = escape(urlParams.get('channel_name')); if(!!messageToken) { switch(messageToken) { case 'slack_auth_error': HRB.utils.notify('The Slack authorization attempt was unsuccessful. Try again.', {cssClass:'error'}); break; case 'subscribers_disabled_error': HRB.utils.notify('Slack subscriptions are not enabled on this page.', {cssClass:'error'}); break; case 'direct_message_channel_error': HRB.utils.notify('Subscriptions aren’t supported in direct messages. Try subscribing again and choose a channel instead.', {cssClass:'error'}); break case 'duplicate_error': HRB.utils.notify("You're already subscribed to get Slack notifications in that channel.", {cssClass:'error'}); break; case 'duplicate_private_channel_error': HRB.utils.notify(`You're already subscribed to get Slack notifications in #${channelName}. Invite the @Statuspage app to that channel to start getting status updates.`, {cssClass: 'error'}); break; case 'default_success': HRB.utils.notify("You're now subscribed to get Statuspage updates in Slack!", {cssClass:'success'}); break; case 'private_channel_success': HRB.utils.notify(`IMPORTANT: Invite the @Statuspage app to your Slack channel #${channelName} to start getting status updates.`, {cssClass:'success'}); break; } } }); </script> <!-- FOR FLASH NOTICES --> <!-- FOR ERROR --> <script> $(function() { var $link = $('<span class="color-secondary powered-by"><a class="color-secondary" target="_blank" rel="noopener noreferrer nofollow" href="https://www.atlassian.com/software/statuspage?utm_campaign=enomstatus.com&utm_content=SP-notifications&utm_medium=powered-by&utm_source=inapp">Powered by Atlassian Statuspage</a></span>'); var setPoweredByStyles = function() { if (!$('.powered-by').length) { $link.appendTo($('.page-footer')) } $('.powered-by').attr('style', 'display: inline !important; visibility:visible !important; opacity: 1 !important; position:static !important; text-indent:0px !important; transform:scale(1) !important'); } setInterval(setPoweredByStyles, 1000); }); </script> </body> </html>