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</a> <span class="c-copy-button__success b--u-text-xs" data-target="copy-button.success">Link copied to the clipboard</span> <textarea data-target="copy-button.text" readonly class="c-copy-button__textarea">https://www.helpdesk.com/help/get-messages-from-contact-form-7-in-wordpress/</textarea> </div> </div> </div> </div> </div> </div> <div class="o-wrapper" > <article class="o-container u-Pb-lg" data-controller="sticky-aside" itemscope itemtype="https://schema.org/BlogPosting"> <meta itemprop="mainEntityOfPage" itemscope itemtype="https://schema.org/WebPage" itemid="https://www.helpdesk.com/help/get-messages-from-contact-form-7-in-wordpress/" /> <div class="lg:u-flex u-content-between u-flex-wrap u-Mb-md lg:u-mb-0 " data-target="sticky-aside.flex"> <div class="lg:u-basis-8 u-Pr-2xs"> <h1 itemprop="headline" class="u-Mb-sm md:u-Mb-lg" ><span class="b--u-text-3xl">How to Install and Use WordPress Contact Form 7 Plugin</span></h1> <div class="u-flex u-flex-wrap u-Pb-md md:u-Pb-lg lg:u-Pb-xl"><div class="u-flex u-items-center u-basis-12 md:u-basis-auto u-mr-lg u-mb-lg md:u-mb-0" itemprop="author" itemscope itemtype="https://schema.org/Person"><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/w_48,h_48,c_fill/hd-help/weronika-masternak.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/upload/w_96,h_96,c_fill/hd-help/weronika-masternak.png 2x" class="u-w-fit u-mr-md u-ml-0 b--u-rounded-full" width="48"><div itemprop="name">Weronika Masternak</div> </div><div class="u-flex u-items-center u-mr-lg sm:u-mr-xl"> <img src="/help/icons/time.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span>5 min read</span> </div> <div class="u-flex u-items-center"> <img src="/help/icons/update.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span itemprop="dateModified">updated: Sep 26, 2024</span> </div> </div> </div> <div class="u-hidden" itemprop="publisher" itemscope itemtype="https://schema.org/Organization"> <span itemprop="name">HelpDesk</span> <div itemprop="logo" itemscope itemtype="https://schema.org/ImageObject"> <img src="/helpdesk.079e50c82e62f243a09908ae8eb083206906b4ba8432d51c72ff9aad3244dcd5.svg" alt="HelpDesk Logo" itemprop="url" /> <meta itemprop="width" content="158" /> <meta itemprop="height" content="29" /> 158 29 </div> </div><aside class="lg:u-basis-4 lg:u-pl-lg c-toc" data-target="sticky-aside.aside" data-action="mouseover->sticky-aside#open mouseout->sticky-aside#close click->sticky-aside#toggle" > <div class="c-toc__wrapper lg:u-py-xl lg:u--my-xl u-bg-white u-border-gray-900" data-target="sticky-aside.wrapper" > <div class="xl:u-pr-xl"> <div class="c-toc__open b--u-text-xs b--u-text-bold u-py-xs u-px-sm u-mr-lg u-bg-gray-900">« CONTENTS</div> <p class="b--u-text-base b--u-text-bold lg:u-pl-lg u-mb-0 u-text-gray-300 u-py-md c-toc__title u-border-t u-border-b u-border-gray-800" id="hc-toc-heading">CONTENTS</p> <nav id="TableOfContents"> <ul> <li><a href="#how-to-configure-contact-form-7-with-your-wordpress-page">How to configure Contact Form 7 with your WordPress page</a></li> <li><a href="#how-to-customize-wp-contact-form-7-plugin-for-your-helpdesk">How to customize WP Contact Form 7 plugin for your HelpDesk</a></li> <li><a href="#contact-form-7-tutorial-specifying-the-form-panel">Contact Form 7 tutorial: Specifying the Form panel</a></li> <li><a href="#specifying-the-mail-panel-in-contact-form-7">Specifying the Mail panel in Contact Form 7</a></li> <li><a href="#contact-form-7-installation-on-your-wordpress-page">Contact Form 7 installation on your WordPress page</a></li> </ul> </nav> </div> </div> </aside><div class="c-hc-article-content b--u-text-base c-hc-article-content--first c-toc__parent-content u-maxw-8 u-Mt-md lg:u-mt-0 lg:u-basis-8" itemprop="articleBody" data-target="sticky-aside.content"> <p>Contact Form 7 is a free WordPress plugin that allows you to manage multiple contact forms, providing you with the flexibility to easily customize both the form and email contents using straightforward markup. The form boasts features like Ajax-powered submissions, CAPTCHA integration, Akismet spam filtering, and more.</p> <p>You can find a comprehensive guide, docs, FAQs, and more detailed information about Contact Form 7 on <a href="https://contactform7.com">contactform7.com</a>.</p> <h2 id="how-to-configure-contact-form-7-with-your-wordpress-page">How to configure Contact Form 7 with your WordPress page<a href="#how-to-configure-contact-form-7-with-your-wordpress-page" class="c-link v--reset t-help__anchor-link" ariaLabel="Anchor" data-controller="clipboard" data-action="clipboard#copy"><img src="data:image/svg+xml;base64,PHN2ZyBmaWxsPSJub25lIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZpZXdCb3g9IjAgMCAyNCAyNCI+CiAgPHBhdGggZD0iTTEwIDE0YTMuNSAzLjUgMCAwMDUgMGw0LTRhMy41MzYgMy41MzYgMCAwMC01LTVsLS41LjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KICA8cGF0aCBkPSJNMTQgMTBhMy41IDMuNSAwIDAwLTUgMGwtNCA0YTMuNTM1IDMuNTM1IDAgMTA1IDVsLjUtLjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KPC9zdmc+Cg==" alt="Link icon" /><input type="text" value="https://www.helpdesk.com/help/get-messages-from-contact-form-7-in-wordpress/#how-to-configure-contact-form-7-with-your-wordpress-page" class="u-absolute u-p-0 u-m-0" loading="lazy" style="opacity: 0; left: -999999px;" data-target="clipboard.source" tabindex="-1" /></a></h2> <p>If you want to create and add your contact form, go to the “Plugins” and click on the “Add New” button.</p> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1699536962/hd-help/contact-form-7-wordpress-plugins-list.png" alt="Going to &ldquo;Plugins&rdquo; in the WordPress account."></p> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1699536958/hd-help/contact-form-7-wordpress-contact-form-7-plugin-new_plugin_censored.jpg" alt="Clicking on the &ldquo;Add New&rdquo; button in the &ldquo;Plugins&rdquo; settings in the WordPress account."></p> <p>Find Contact Form 7 in the list of plugins. Then, install and activate it for your WordPress account. </p> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1699536958/hd-help/contact-form-7-wordpress-contact-form-7-plugin-search.png" alt="Contact Form 7 on the plugins list."></p> <p>Contact Form 7 plugin will appear in the list. Here, you can click “Settings” and prepare the contact form according to your needs.</p> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1699536957/hd-help/contact-form-7-wordpress-contact-form-7-plugin_censored.jpg" alt="Tailoring Contact Form 7."></p> <p>Next, add a new contact form by clicking the “Add New” button.</p> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1699536962/hd-help/contact-form-7-wordpress-new-contact-form.png" alt="Adding a new contact form by clicking the &ldquo;Add New&rdquo; button."></p> <h2 id="how-to-customize-wp-contact-form-7-plugin-for-your-helpdesk">How to customize WP Contact Form 7 plugin for your HelpDesk<a href="#how-to-customize-wp-contact-form-7-plugin-for-your-helpdesk" class="c-link v--reset t-help__anchor-link" ariaLabel="Anchor" data-controller="clipboard" data-action="clipboard#copy"><img src="data:image/svg+xml;base64,PHN2ZyBmaWxsPSJub25lIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZpZXdCb3g9IjAgMCAyNCAyNCI+CiAgPHBhdGggZD0iTTEwIDE0YTMuNSAzLjUgMCAwMDUgMGw0LTRhMy41MzYgMy41MzYgMCAwMC01LTVsLS41LjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KICA8cGF0aCBkPSJNMTQgMTBhMy41IDMuNSAwIDAwLTUgMGwtNCA0YTMuNTM1IDMuNTM1IDAgMTA1IDVsLjUtLjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KPC9zdmc+Cg==" alt="Link icon" /><input type="text" value="https://www.helpdesk.com/help/get-messages-from-contact-form-7-in-wordpress/#how-to-customize-wp-contact-form-7-plugin-for-your-helpdesk" class="u-absolute u-p-0 u-m-0" loading="lazy" style="opacity: 0; left: -999999px;" data-target="clipboard.source" tabindex="-1" /></a></h2> <p>Customize step by step your contact form with the possible options.</p> <p>Start with the Form panel. Here, add all the details in the HTML form, as in the example below.</p> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1699536957/hd-help/contact-form-7-wordpress-contact-form-7-form-panel.png" alt="Form panel in Contact Form 7."></p> <p>You can see the details below:</p> <p><em><label> Product name</em></p> <p> <em>[text singleline-text] </label></em></p> <p><em><label> Details</em></p> <p> <em>[textarea multiline-text] </label></em></p> <p><em><label> Product URL</em></p> <p> <em>[url link-url] </label></em></p> <p><em><label> Date of order</em></p> <p> <em>[date date] </label></em></p> <p>These are called <a href="https://www.helpdesk.com/help/create-custom-fields/">HelpDesk custom fields</a>.</p> <p><strong>Custom fields are ideal for storing extra data related to tickets, requesters, and organizations within the ticket details</strong>, such as order number, order specifics, contact ID, requester’s website, delivery date, credit card information, social security details, requester’s age, shipping address, deal value, and more.</p> <h3 id="creation-of-custom-fields-in-helpdesk">Creation of custom fields in HelpDesk<a href="#creation-of-custom-fields-in-helpdesk" class="c-link v--reset t-help__anchor-link" ariaLabel="Anchor" data-controller="clipboard" data-action="clipboard#copy"><img src="data:image/svg+xml;base64,PHN2ZyBmaWxsPSJub25lIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZpZXdCb3g9IjAgMCAyNCAyNCI+CiAgPHBhdGggZD0iTTEwIDE0YTMuNSAzLjUgMCAwMDUgMGw0LTRhMy41MzYgMy41MzYgMCAwMC01LTVsLS41LjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KICA8cGF0aCBkPSJNMTQgMTBhMy41IDMuNSAwIDAwLTUgMGwtNCA0YTMuNTM1IDMuNTM1IDAgMTA1IDVsLjUtLjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KPC9zdmc+Cg==" alt="Link icon" /><input type="text" value="https://www.helpdesk.com/help/get-messages-from-contact-form-7-in-wordpress/#creation-of-custom-fields-in-helpdesk" class="u-absolute u-p-0 u-m-0" loading="lazy" style="opacity: 0; left: -999999px;" data-target="clipboard.source" tabindex="-1" /></a></h3> <p>Go to the “Settings” section and click on the “Custom fields” category. </p> <p>Here, click on the “Create custom field” button.</p> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1699536951/hd-help/contact-form-7-custom-field_create-custom-field-button_censored.jpg" alt="Creation of the custom field in HelpDesk."></p> <p>Customize HelpDesk custom fields according to your preferences and needs.</p> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1699536951/hd-help/contact-form-7-custom-field_creation.png" alt="Customization of the custom field in HelpDesk."></p> <p><strong>Take a look at the API key name</strong> — you’ll need it to create Contact Form 7 in the Form and Mail panels in the CF 7 settings.</p> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1699536951/hd-help/contact-form-7-custom-field_create-custom-field-button.png" alt="Custom fields on the list in HelpDesk."></p> <p>Once you’re done creating HelpDesk custom fields, go back to your WordPress account.</p> <h2 id="contact-form-7-tutorial-specifying-the-form-panel">Contact Form 7 tutorial: Specifying the Form panel<a href="#contact-form-7-tutorial-specifying-the-form-panel" class="c-link v--reset t-help__anchor-link" ariaLabel="Anchor" data-controller="clipboard" data-action="clipboard#copy"><img src="data:image/svg+xml;base64,PHN2ZyBmaWxsPSJub25lIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZpZXdCb3g9IjAgMCAyNCAyNCI+CiAgPHBhdGggZD0iTTEwIDE0YTMuNSAzLjUgMCAwMDUgMGw0LTRhMy41MzYgMy41MzYgMCAwMC01LTVsLS41LjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KICA8cGF0aCBkPSJNMTQgMTBhMy41IDMuNSAwIDAwLTUgMGwtNCA0YTMuNTM1IDMuNTM1IDAgMTA1IDVsLjUtLjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KPC9zdmc+Cg==" alt="Link icon" /><input type="text" value="https://www.helpdesk.com/help/get-messages-from-contact-form-7-in-wordpress/#contact-form-7-tutorial-specifying-the-form-panel" class="u-absolute u-p-0 u-m-0" loading="lazy" style="opacity: 0; left: -999999px;" data-target="clipboard.source" tabindex="-1" /></a></h2> <p>Let’s take a look at the details of a sample contact form in the Form panel.</p> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1699536957/hd-help/contact-form-7-wordpress-contact-form-7-form-panel.png" alt="Form panel in Contact Form 7."></p> <p>In the following section, you can spot some bolded <strong>custom field type defined in HelpDesk</strong> during the custom field creation process: </p> <p><em><label> Your name</em></p> <p> <em>[text</em> your-name autocomplete:name] </label>*</p> <p><em><label> Your email address</em></p> <p> <em>[email</em> your-email autocomplete:email] </label>*</p> <p><em><label> Subject</em></p> <p> <em>[text</em> your-subject] </label>*</p> <p><em>````<label> Product name</em></p> <p> <em>[text <strong>singleline-text</strong>] </label></em></p> <p><em><label> Details</em></p> <p> <em>[textarea <strong>multiline-text</strong>] </label></em></p> <p><em><label> Product URL</em></p> <p> <em>[url <strong>link-url</strong>] </label></em></p> <p><em><label> Date of order</em></p> <p> <em>[date <strong>date</strong>] </label></em></p> <p><em>[submit “Send”]</em></p> <p>The overall content of the Form panel of the contact form is up to you.</p> <p>Remember to save changes.</p> <h2 id="specifying-the-mail-panel-in-contact-form-7">Specifying the Mail panel in Contact Form 7<a href="#specifying-the-mail-panel-in-contact-form-7" class="c-link v--reset t-help__anchor-link" ariaLabel="Anchor" data-controller="clipboard" data-action="clipboard#copy"><img src="data:image/svg+xml;base64,PHN2ZyBmaWxsPSJub25lIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZpZXdCb3g9IjAgMCAyNCAyNCI+CiAgPHBhdGggZD0iTTEwIDE0YTMuNSAzLjUgMCAwMDUgMGw0LTRhMy41MzYgMy41MzYgMCAwMC01LTVsLS41LjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KICA8cGF0aCBkPSJNMTQgMTBhMy41IDMuNSAwIDAwLTUgMGwtNCA0YTMuNTM1IDMuNTM1IDAgMTA1IDVsLjUtLjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KPC9zdmc+Cg==" alt="Link icon" /><input type="text" value="https://www.helpdesk.com/help/get-messages-from-contact-form-7-in-wordpress/#specifying-the-mail-panel-in-contact-form-7" class="u-absolute u-p-0 u-m-0" loading="lazy" style="opacity: 0; left: -999999px;" data-target="clipboard.source" tabindex="-1" /></a></h2> <p>Let’s take a look at the details of a sample contact form in the Mail panel, according to Contact Form 7 docs.</p> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1699536957/hd-help/contact-form-7-wordpress-contact-form-7-mail-panel.png" alt="Mail panel in Contact Form 7."></p> <p>Below, you’ll find an explanation of each field in the Mail panel to make your contact form work.</p> <h3 id="to">To<a href="#to" class="c-link v--reset t-help__anchor-link" ariaLabel="Anchor" data-controller="clipboard" data-action="clipboard#copy"><img src="data:image/svg+xml;base64,PHN2ZyBmaWxsPSJub25lIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZpZXdCb3g9IjAgMCAyNCAyNCI+CiAgPHBhdGggZD0iTTEwIDE0YTMuNSAzLjUgMCAwMDUgMGw0LTRhMy41MzYgMy41MzYgMCAwMC01LTVsLS41LjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KICA8cGF0aCBkPSJNMTQgMTBhMy41IDMuNSAwIDAwLTUgMGwtNCA0YTMuNTM1IDMuNTM1IDAgMTA1IDVsLjUtLjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KPC9zdmc+Cg==" alt="Link icon" /><input type="text" value="https://www.helpdesk.com/help/get-messages-from-contact-form-7-in-wordpress/#to" class="u-absolute u-p-0 u-m-0" loading="lazy" style="opacity: 0; left: -999999px;" data-target="clipboard.source" tabindex="-1" /></a></h3> <p>Set the recipient email address here. Use your HelpDesk forwarding address that you’ll find in the “Settings” section in the “Email” category.</p> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1699536952/hd-help/contact-form-7-helpdesk-email-address.png" alt="Dedicated HelpDesk forwarding address."></p> <p>You can use <a href="https://contactform7.com/tag-syntax/#mail_tag">mail-tags</a> in this field.</p> <p>Specify values in the valid mailbox syntax, or you’ll get a configuration error.</p> <h3 id="from">From<a href="#from" class="c-link v--reset t-help__anchor-link" ariaLabel="Anchor" data-controller="clipboard" data-action="clipboard#copy"><img src="data:image/svg+xml;base64,PHN2ZyBmaWxsPSJub25lIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZpZXdCb3g9IjAgMCAyNCAyNCI+CiAgPHBhdGggZD0iTTEwIDE0YTMuNSAzLjUgMCAwMDUgMGw0LTRhMy41MzYgMy41MzYgMCAwMC01LTVsLS41LjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KICA8cGF0aCBkPSJNMTQgMTBhMy41IDMuNSAwIDAwLTUgMGwtNCA0YTMuNTM1IDMuNTM1IDAgMTA1IDVsLjUtLjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KPC9zdmc+Cg==" alt="Link icon" /><input type="text" value="https://www.helpdesk.com/help/get-messages-from-contact-form-7-in-wordpress/#from" class="u-absolute u-p-0 u-m-0" loading="lazy" style="opacity: 0; left: -999999px;" data-target="clipboard.source" tabindex="-1" /></a></h3> <p>Set the sender’s email address here. You can use mail-tags in this field.</p> <p>This field value should be an email address that belongs to the same domain as the website. Otherwise, you’ll get a configuration error.</p> <h3 id="subject">Subject<a href="#subject" class="c-link v--reset t-help__anchor-link" ariaLabel="Anchor" data-controller="clipboard" data-action="clipboard#copy"><img src="data:image/svg+xml;base64,PHN2ZyBmaWxsPSJub25lIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZpZXdCb3g9IjAgMCAyNCAyNCI+CiAgPHBhdGggZD0iTTEwIDE0YTMuNSAzLjUgMCAwMDUgMGw0LTRhMy41MzYgMy41MzYgMCAwMC01LTVsLS41LjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KICA8cGF0aCBkPSJNMTQgMTBhMy41IDMuNSAwIDAwLTUgMGwtNCA0YTMuNTM1IDMuNTM1IDAgMTA1IDVsLjUtLjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KPC9zdmc+Cg==" alt="Link icon" /><input type="text" value="https://www.helpdesk.com/help/get-messages-from-contact-form-7-in-wordpress/#subject" class="u-absolute u-p-0 u-m-0" loading="lazy" style="opacity: 0; left: -999999px;" data-target="clipboard.source" tabindex="-1" /></a></h3> <p>Set the subject of the message here. You can use mail-tags in this field.</p> <h3 id="additional-headers">Additional headers<a href="#additional-headers" class="c-link v--reset t-help__anchor-link" ariaLabel="Anchor" data-controller="clipboard" data-action="clipboard#copy"><img src="data:image/svg+xml;base64,PHN2ZyBmaWxsPSJub25lIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZpZXdCb3g9IjAgMCAyNCAyNCI+CiAgPHBhdGggZD0iTTEwIDE0YTMuNSAzLjUgMCAwMDUgMGw0LTRhMy41MzYgMy41MzYgMCAwMC01LTVsLS41LjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KICA8cGF0aCBkPSJNMTQgMTBhMy41IDMuNSAwIDAwLTUgMGwtNCA0YTMuNTM1IDMuNTM1IDAgMTA1IDVsLjUtLjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KPC9zdmc+Cg==" alt="Link icon" /><input type="text" value="https://www.helpdesk.com/help/get-messages-from-contact-form-7-in-wordpress/#additional-headers" class="u-absolute u-p-0 u-m-0" loading="lazy" style="opacity: 0; left: -999999px;" data-target="clipboard.source" tabindex="-1" /></a></h3> <p>Place custom field headers and keep the following format: <em>X-HelpDesk-CF-</em> </p> <p><em>Reply-To: [your-email]</em></p> <p><em>X-HelpDesk-CF-productName: [singleline-text]</em></p> <p><em>X-HelpDesk-CF-details: [multiline-text]</em></p> <p><em>X-HelpDesk-CF-productUrl: [link-url]</em></p> <p><em>X-HelpDesk-CF-dateOfOrder: [date]</em></p> <div class="u-py-2xl u-px-xl u-Mt-sm u-Mb-md u-border-2 b--u-rounded-8 u-border-accent u-text-center md:u-text-left u-flex u-flex-col md:u-flex-row u-items-center"> <div class="u-mb-lg md:u-mb-0 md:u-mr-xl md:u-basis-2"><img src="/help/icons/tip-2.svg" alt="" width="90" class="u-border-0 u-my-0"> </div> <div class="u-hidden md:u-block md:u-basis-12 u-text-left">productName, details, productUrl, and dateOfOrder are API key names that you can copy and paste here from the custom field settings in HelpDesk.</div> <div class="md:u-hidden">productName, details, productUrl, and dateOfOrder are API key names that you can copy and paste here from the custom field settings in HelpDesk.</div> </div> <p>You can insert additional message header fields here, such as Cc and Bcc. There should be one field per line. You can embed mail-tags anywhere in these fields.</p> <h3 id="message-body">Message body<a href="#message-body" class="c-link v--reset t-help__anchor-link" ariaLabel="Anchor" data-controller="clipboard" data-action="clipboard#copy"><img src="data:image/svg+xml;base64,PHN2ZyBmaWxsPSJub25lIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZpZXdCb3g9IjAgMCAyNCAyNCI+CiAgPHBhdGggZD0iTTEwIDE0YTMuNSAzLjUgMCAwMDUgMGw0LTRhMy41MzYgMy41MzYgMCAwMC01LTVsLS41LjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KICA8cGF0aCBkPSJNMTQgMTBhMy41IDMuNSAwIDAwLTUgMGwtNCA0YTMuNTM1IDMuNTM1IDAgMTA1IDVsLjUtLjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KPC9zdmc+Cg==" alt="Link icon" /><input type="text" value="https://www.helpdesk.com/help/get-messages-from-contact-form-7-in-wordpress/#message-body" class="u-absolute u-p-0 u-m-0" loading="lazy" style="opacity: 0; left: -999999px;" data-target="clipboard.source" tabindex="-1" /></a></h3> <p>This is the message body; you can embed <a href="https://contactform7.com/tag-syntax/#mail_tag">mail-tags</a> anywhere in this field.</p> <p>Define it to your needs, such as:</p> <p><em>Sender: [your-name] [your-email]</em></p> <p><em>Subject: [your-subject]</em></p> <p><em>Product name: [singleline-text]</em></p> <p><em>Details: [multiline-text]</em></p> <p><em>Product URL: [link-url]</em></p> <p><em>Date of order: [date]</em></p> <p>-- </p> <p><em>This is the notification for submitting a contact form on the website ([_site_title] [_site_url]).</em></p> <div class="u-py-2xl u-px-xl u-Mt-sm u-Mb-md u-border-2 b--u-rounded-8 u-border-accent u-text-center md:u-text-left u-flex u-flex-col md:u-flex-row u-items-center"> <div class="u-mb-lg md:u-mb-0 md:u-mr-xl md:u-basis-2"><img src="/help/icons/tip-2.svg" alt="" width="90" class="u-border-0 u-my-0"> </div> <div class="u-hidden md:u-block md:u-basis-12 u-text-left">[singleline-text], [multiline-text], [link-url], and [date] are custom field formats that you can select when creating a custom field in HelpDesk.</div> <div class="md:u-hidden">[singleline-text], [multiline-text], [link-url], and [date] are custom field formats that you can select when creating a custom field in HelpDesk.</div> </div> <p>If you select the <strong>Exclude lines with blank mail-tags from the output</strong> checkbox, lines, including mail-tags that have empty values, will be excluded from the message body of the actual email output.</p> <p>By default, plain text is used for the message body. To use HTML, select the Use HTML content type checkbox.</p> <p>The overall content of the Mail panel of the contact form is up to you.</p> <p>Remember to save changes.</p> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1699536961/hd-help/contact-form-7-wordpress-contact-form-7-save_changes.png" alt="Saving Contact Form 7 changes."></p> <h2 id="contact-form-7-installation-on-your-wordpress-page">Contact Form 7 installation on your WordPress page<a href="#contact-form-7-installation-on-your-wordpress-page" class="c-link v--reset t-help__anchor-link" ariaLabel="Anchor" data-controller="clipboard" data-action="clipboard#copy"><img src="data:image/svg+xml;base64,PHN2ZyBmaWxsPSJub25lIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZpZXdCb3g9IjAgMCAyNCAyNCI+CiAgPHBhdGggZD0iTTEwIDE0YTMuNSAzLjUgMCAwMDUgMGw0LTRhMy41MzYgMy41MzYgMCAwMC01LTVsLS41LjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KICA8cGF0aCBkPSJNMTQgMTBhMy41IDMuNSAwIDAwLTUgMGwtNCA0YTMuNTM1IDMuNTM1IDAgMTA1IDVsLjUtLjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KPC9zdmc+Cg==" alt="Link icon" /><input type="text" value="https://www.helpdesk.com/help/get-messages-from-contact-form-7-in-wordpress/#contact-form-7-installation-on-your-wordpress-page" class="u-absolute u-p-0 u-m-0" loading="lazy" style="opacity: 0; left: -999999px;" data-target="clipboard.source" tabindex="-1" /></a></h2> <p>First, create a page for your contact form. Go to “Pages” and click on the “Add New” button in your WordPress account.</p> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1699536953/hd-help/contact-form-7-new-page-with-contact-form_censored.jpg" alt="Adding new page in WordPress account. "></p> <p>Give it a proper headline and add the necessary content, then insert a block named “Shortcode” to paste the contact form. </p> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1699536952/hd-help/contact-form-7-new-page-shortcode.png" alt="Inserting &ldquo;Shortcode.&rdquo;"></p> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1699536952/hd-help/contact-form-7-new-page-shortcode-embeded.png" alt="The &ldquo;Shortcode&rdquo; inserted."></p> <p>Now, copy and paste the shortcode of your newly created contact form.</p> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1699536957/hd-help/contact-form-7-shortcode-contact-form.png" alt="Copying and pasting the &ldquo;Shortcode.&rdquo;"></p> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1699536952/hd-help/contact-form-7-new-page-dedicated-shortcode-embeded.png" alt="The &ldquo;Shortcode&rdquo; copied and pasted."></p> <p>Then, click the “Update” button and test the contact form on your website.</p> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1699536961/hd-help/contact-form-7-wordpress-example_order_inquiry.png" alt="Testing the contact form."></p> <p>If everything’s configured well, the test should result in a new HelpDesk ticket filled with custom fields (if you previously set them up).</p> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1699536951/hd-help/contact-form-7-custom-fields-in-the-ticket_censored.jpg" alt="New ticket from Contact Form 7."></p> <meta itemprop="description" content="Contact Form 7 is a free WordPress plugin that allows you to manage multiple contact forms, providing you with the flexibility to easily customize both the form and email contents..." /> </div> </div> <form action="https://hooks.zapier.com/hooks/catch/4830540/bnxkp62/" name="hc_rating" class="u-My-xl" data-netlify="true" netlify-honeypot="human-test" data-id="e2dcddaa30d4996b360ec514d3247b7f" data-controller="rating-form"> <section class="u-text-center u-Mb-md u-bg-gray-900 o-container v--big u-Py-lg"> <h2 class="b--u-text-lg b--u-text-bold u-mb-xl">Was this article helpful?</h2><button type="submit" data-value="form-name=hc_rating&page_id=e2dcddaa30d4996b360ec514d3247b7f&title=How+to+Install+and+Use+WordPress+Contact+Form+7+Plugin&vote=1" data-vote="1" data-action="click->rating-form#rate" title="yes" class="c-btn u-inline-flex u-items-center u-mx-lg u-px-lg ub v--transparent u-mb-lg md:u-mb-0" > <svg xmlns="http://www.w3.org/2000/svg" class="u-mr-sm" width="24" height="24" viewBox="0 0 24 24"> <g fill="none" fill-rule="evenodd"> <path fill="currentColor" fill-rule="nonzero" d="M2.315 11.685h4v10h-4zM17.114 21.685h-8.8v-10l5.456-8.444a2.418 2.418 0 0 1 2.63-.813l-.694 8.163h3.876a2.1 2.1 0 0 1 2.059 2.5c-.274 1.4-.6 3.068-.809 4.117-.841 4.271-3.718 4.477-3.718 4.477z"/> <path d="M0 0h24v24H0z"/> </g> </svg> <span class="b--u-text-sm">Yes</span> </button> <button type="submit" data-value="form-name=hc_rating&page_id=e2dcddaa30d4996b360ec514d3247b7f&title=How+to+Install+and+Use+WordPress+Contact+Form+7+Plugin&vote=0" data-vote="0" data-action="click->rating-form#revealMessageInput" title="no" class="c-btn u-inline-flex u-items-center u-mx-lg u-px-lg ub v--transparent" > <svg xmlns="http://www.w3.org/2000/svg" class="u-mr-sm" width="24" height="24" viewBox="0 0 24 24"> <g fill="none" fill-rule="evenodd"> <path fill="currentColor" fill-rule="nonzero" d="M21.685 12.315h-4v-10h4zM6.886 2.315h8.8v10l-5.456 8.444a2.418 2.418 0 0 1-2.634.813l.694-8.163H4.414a2.1 2.1 0 0 1-2.059-2.5c.273-1.4.6-3.068.808-4.117.846-4.271 3.723-4.477 3.723-4.477z"/> <path d="M0 0h24v24H0z"/> </g> </svg> <span class="b--u-text-sm">No</span> </button> </section> <div class="u-text-center o-container u-maxw-6 c-rating-form__feedback" data-target="rating-form.feedback"> <label for="hc_rating_message" class="b--u-text-base u-inline-block u-mb-md">How can we make it better?</label> <br> <textarea name="message" id="hc_rating_message" maxlength="100" class="u-border u-border-black b--u-rounded-4 u-px-lg u-py-md u-mb-lg c-rating-form__message u-text-left" data-target="rating-form.message" required ></textarea> <div class="u-text-right"> <button type="submit" data-value="form-name=hc_rating&page_id=e2dcddaa30d4996b360ec514d3247b7f&title=How+to+Install+and+Use+WordPress+Contact+Form+7+Plugin&vote=0" data-vote="0" data-action="click->rating-form#rateAndFeedback" title="no" class="c-btn u-px-lg ub v--transparent" data-target="rating-form.submit" disabled > Submit your feedback </button> </div> </div> <div class="u-text-center o-container u-hidden" data-target="rating-form.confirmation0"> <img src="/help/images/ok.gif" alt="" class="u-maxw-1 u-mb-md" width="100"> <h3 class="b--u-text-lg b--u-text-bold u-mb-lg">Got it!</h3> <p class="b--u-text-base">Thanks for your feedback.</p> </div> <div class="u-text-center o-container u-hidden" data-target="rating-form.confirmation1"> <img src="/help/images/thanks.gif" alt="" class="u-maxw-1 u-mb-md" width="100"> <h3 class="b--u-text-lg b--u-text-bold u-mb-lg">Thank you!</h3> <p class="b--u-text-base">We’re happy to help.</p> </div> </form> </article> </div> <section style="background: linear-gradient(180deg, rgba(248, 255, 174, 0) 0%, rgba(47, 199, 116, 0.3) 100%);"> <div class="o-container-xl"> <div class="o-feature v--textual"> <div class="b--u-pt-8 b--md:u-pt-6 lg:u-pt-0"> <p class="b--u-text-3xl b--u-text-black-900 b--u-mb-3 u-text-center md:u-text-left">Try HelpDesk today</p> <form action="https://accounts.livechat.com/signup?client_id=82837eac-ff5e-45ca-bce1-00011acf925c&redirect_uri=https%3A%2F%2Fapp.helpdesk.com&response_type=token&source_id=prefooter&source_url=https%3a%2f%2fwww.helpdesk.com%2fhelp%2fget-messages-from-contact-form-7-in-wordpress%2f" method="GET" data-controller="track utm-tracking-form source-tracking" data-target="source-tracking.signup utm-tracking-form.form" 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b--u-text-sm b--u-mt-2 u-text-center md:u-text-left b--u-mb-4"> <span class="u-inline-block"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="10" class="u-mr-xs"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"/> </svg> Free 14-day trial </span> <span class="u-inline-block"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="10" class="u-ml-md"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor" /> </svg> Simple setup </span> </p> <div class="u-text-center md:u-text-left md:u-flex u-items-center b--sm:u-pb-2 lg:u-pb-0"> <p class="b--u-text-2xs b--u-text-black-600 u-basis-2 b--u-my-1.5 b--u-mr-3 b--lg:u-mr-1.5">You'll be in<br> good company</p> <div class="u-basis-9"> <img 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