Digital services

<!DOCTYPE html> <html lang="en-GB" class="govuk-template app-html-class"> <head> <meta charset="utf-8"/> <title>Digital services</title> <meta name="description" content="Our digital services help you find information, apply for or manage your licence and submit reports and returns online."> <meta name="viewport" content="width=device-width, initial-scale=1, viewport-fit=cover"> <meta http-equiv="X-UA-Compatible" content="IE=edge"/> <link href="/public/images/icons/logo-grey.png" rel="shortcut icon" type="image/png"> <link href="/public/stylesheets/cdnapplication.css" rel="stylesheet" /> <link href="/public/stylesheets/application.css" rel="stylesheet"/> <link rel="apple-touch-icon" sizes="57x57" href="/public/images/icons/apple-icon-57x57.png"> <link rel="apple-touch-icon" sizes="60x60" href="/public/images/icons/apple-icon-60x60.png"> <link rel="apple-touch-icon" sizes="72x72" href="/public/images/icons/apple-icon-72x72.png"> <link rel="apple-touch-icon" sizes="76x76" href="/public/images/icons/apple-icon-76x76.png"> <link rel="apple-touch-icon" sizes="114x114" href="/public/images/icons/apple-icon-114x114.png"> <link rel="apple-touch-icon" sizes="120x120" href="/public/images/icons/apple-icon-120x120.png"> <link rel="apple-touch-icon" sizes="144x144" href="/public/images/icons/apple-icon-144x144.png"> <link rel="apple-touch-icon" sizes="152x152" href="/public/images/icons/apple-icon-152x152.png"> <link rel="apple-touch-icon" sizes="180x180" href="/public/images/icons/apple-icon-180x180.png"> <link rel="icon" type="image/png" sizes="192x192" href="/public/images/icons/android-icon-192x192.png"> <link rel="icon" type="image/png" sizes="32x32" href="/public/images/icons/favicon-32x32.png"> <link rel="icon" type="image/png" sizes="96x96" href="/public/images/icons/favicon-96x96.png"> <link rel="icon" type="image/png" sizes="16x16" href="/public/images/icons/favicon-16x16.png"> <meta name="msapplication-TileColor" content="#000000"> <meta name="msapplication-TileImage" content="/public/images/icons/ms-icon-144x144.png"> <meta name="theme-color" content="#ffffff"> <meta name="msvalidate.01" content="168BE48C414AD0C42F7F75DBCC72F55B"/> <meta name="google-site-verification" content="hHqqknEBFkmsDe_0vXxbFT2YOJSs_iB1qZGBeLqhpxQ"/> <link href="/public/font-awesome/css/all.css" rel="stylesheet"/> <link href="/public/stylesheets/styles.css?v=3" rel="stylesheet"/> <link href="/public/stylesheets/gcweb5.css" rel="stylesheet"/> <link rel="manifest" href="/public/manifest.webmanifest"> <meta name="copyright" content="Gambling Commission"/> <meta name="referrer" content="no-referrer-when-downgrade" /> <meta property="og:title" content=""/> <meta property="og:description" content=""/> <meta property="og:type" content="website"/> <meta property="og:site_name" content="Gambling Commission"/> <meta property="og:image" content="https://images.ctfassets.net/j16ev64qyf6l/6kTN0cJ1PHw7yxWeWi3xfq/5557f63a0db15a7f4f3febcb83577e4a/og-image.png"/> <meta property="og:image:alt" content="Gambling Commission Logo"/>  <script id="gtm" name="gtm" class="gtm"></script>  <script src="https://code.jquery.com/jquery-3.6.0.min.js" integrity="sha256-/xUj+3OJU5yExlq6GSYGSHk7tPXikynS7ogEvDej/m4=" crossorigin="anonymous"></script> </head> <body class="govuk-template__body app-body-class gcweb-area-services">  <noscript> <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-MXRZ3GN" height="0" width="0" style="display:none;visibility:hidden"></iframe> </noscript>  <div id="cocc-banner" class="cocc-hidden" data-nosnippet="true"> <div class="govuk-width-container"> <div id="cocc-banner-unconfirm" class="govuk-!-padding-top-4"> <h2 class="gcweb-heading-m">Cookies on the Gambling Commission website</h2> <p class="govuk-body">The Gambling Commission website uses cookies to make the site work better for you. <a href='/cookies' class="govuk-link">Some of these cookies are essential to how the site functions and others are optional.</a> Optional cookies help us remember your settings, measure your use of the site and personalise how we communicate with you. Any data collected is anonymised and we do not set optional cookies unless you consent.</p> <button id="cocc-banner-accept" class="gcweb-button govuk-!-margin-right-2 govuk-!-margin-bottom-4" data-module="govuk-button"> Accept all cookies </button> <a href="/cookie-preference" id="cocc_pref_href" class="gcweb-button govuk-!-margin-right-2 govuk-!-margin-bottom-4" data-module="govuk-button">Set cookie preferences</a> </div> <div id="cocc-banner-confirm" class="govuk-!-padding-top-4 cocc-hidden"> <p class="govuk-body">You've accepted all cookies. You can <a href='/cookie-preference' class="govuk-link">change your cookie settings</a> at any time.</p> <button id="cocc-banner-hide" class="govuk-button govuk-!-margin-bottom-4" data-module="govuk-button"> Hide Cookie Message </button> </div> </div> </div> <a href="#main-content" class="govuk-skip-link" data-nosnippet="true">Skip to main content</a><nav class="gcweb-topnav "> <div class="govuk-width-container"> <div class="flex-nav"> <ul class="flex-left"> <li><a href="/public-and-players" class="" id="nav-public-and-players">Public and players</a></li><li><a href="/licensees-and-businesses" class="" id="nav-licensees-and-businesses">Licensees and businesses</a></li><li><a href="/authorities" class="" id="nav-authorities">Licensing authorities</a></li> </ul> <ul class="flex-right"><li><a href="/about-us" class="" id="nav-about-us" aria-label="About us overview">About us</a></li><li><a href="/news" class="" id="nav-news" aria-label="News overview">News</a></li><li><a href="/contact-us" class="" id="nav-contact-us" aria-label="Contact us overview">Contact us</a></li><li><a href="/services" class="" id="nav-services" aria-label="Services overview">Services</a></li></ul> </div> </div> </nav><header class="gcweb-header"> <div class="gcweb-width-container gcweb-header__container "> <div class="gcweb-header__logo"> <a class="gcweb-header__link" href="/" aria-label="Gambling Commission homepage"> <img src="https://images.ctfassets.net/j16ev64qyf6l/2ntAXPE2PlYnt3FGJpuVtf/ba119b1b32ddb454e30eb20132ef62a2/Gambling_Commission_logo.png?w=220" alt="Gambling Commission logo. The logo contains the word 'Gambling' on top of word 'Commission'. This will redirect you to Public and players home."> </a> </div> <div class=" gcweb-header__content" id="content-header"> <div class=" gcweb-header__menu"> <button class="gcweb-header__menu-toggle" id="toggle-menu" aria-controls="header-navigation" aria-label="Open menu">Menu</button> </div><div class="gcweb-header__search"> <button class="gcweb-header__search-toggle" id="toggle-search" aria-controls="search" aria-label="Search the website"> <svg class="gcweb-icon gcweb-icon__search" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" aria-hidden="true" focusable="false"> <path d="M19.71 18.29l-4.11-4.1a7 7 0 1 0-1.41 1.41l4.1 4.11a1 1 0 0 0 1.42 0 1 1 0 0 0 0-1.42zM5 10a5 5 0 1 1 5 5 5 5 0 0 1-5-5z"> </path> </svg> <span class="gcweb-u-visually-hidden">Search the website</span> </button> <div class="gcweb-header__search-wrap" id="wrap-search"> <form class="gcweb-header__search-form" id="search" action="/search" method="get" role="search" > <div id="search-checking"></div> <label 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1 1 0 0 0 1.42 0l5.29-5.3 5.29 5.3a1 1 0 0 0 1.42 0 1 1 0 0 0 0-1.42z"> </path> </svg> <span class="gcweb-u-visually-hidden">Close search</span> </button> </form> </div> </div></div> </div> <nav class="gcweb-header__navigation" id="header-navigation" aria-label="Website navigation"> <div class="gcweb-width-container"> <ul class="gcweb-header__navigation-list"> <li class="gcweb-header__navigation-item gcweb-header__navigation-item--for-mobile gcweb-header__navigation-item--divider"> <div class="gcweb-display-flex"> <div class="gcweb-display-flex--left"> Content in this section </div> <div class="gcweb-display-flex--right"> <span class="gcweb-header__navigation-title"> <button class="gcweb-header__navigation-close" id="close-menu"> <svg class="gcweb-icon gcweb-icon__close" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" aria-hidden="true" focusable="false"> <path d="M13.41 12l5.3-5.29a1 1 0 1 0-1.42-1.42L12 10.59l-5.29-5.3a1 1 0 0 0-1.42 1.42l5.3 5.29-5.3 5.29a1 1 0 0 0 0 1.42 1 1 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gcweb-header__navigation-item--divider"> Corporate information </li> <li class="gcweb-header__navigation-item gcweb-header__navigation-item--for-mobile"> <a class="gcweb-header__navigation-link " href="/about-us"> About us </a> </li> <li class="gcweb-header__navigation-item gcweb-header__navigation-item--for-mobile"> <a class="gcweb-header__navigation-link " href="/news"> News </a> </li> <li class="gcweb-header__navigation-item gcweb-header__navigation-item--for-mobile"> <a class="gcweb-header__navigation-link " href="/contact-us"> Contact us </a> </li> <li class="gcweb-header__navigation-item gcweb-header__navigation-item--for-mobile"> <a class="gcweb-header__navigation-link " href="/services"> Online services </a> </li> </ul> </div> </nav> </header> <div class="gcweb-precontent-strip"> <div class="gcweb-width-container"> </div> </div> <main tabindex="-1" class="app-main-class" id="main-content"> <div class="gcweb-full-width-container gcweb-hero"> <div class="govuk-width-container"> <div class="govuk-grid-row"> <div class="govuk-grid-column-two-thirds"> <h1 class="gcweb-heading-xl gcweb-header-tag">Digital services</h1> </div> <div class="govuk-grid-column-two-thirds"> <p class="gcweb-body-l">Our digital services allow you to do many things online instead of having to phone or send paper copies to us.</p> </div> </div> </div> </div> <div class="gcweb-full-width-container"> <div class="gcweb-width-container"> <div class="govuk-grid-row "> <div class=" govuk-grid-column-two-thirds"> <h2 class="gcweb-heading-l govuk-!-margin-top-4"> Services for everyone </h2> <h3 class="gcweb-heading-m"> <a href="/service/public-register">Public Register of licensees, premises and regulatory actions</a> </h3> <p>The register lets you search and download information about licensed businesses, individuals and premises.</p> <p>You can also find information about regulatory action we have taken against licensees.</p> <hr class="govuk-section-break govuk-section-break--m govuk-section-break--visible"> <h3 class="gcweb-heading-m"> <a href="/service/operating-licence-fees-calculator">Operating licence fees calculator</a> </h3> <p>Calculate application, first annual and annual fees for operating licences.</p> <hr class="govuk-section-break govuk-section-break--m govuk-section-break--visible"> <h2 class="gcweb-heading-l govuk-!-margin-top-9 govuk-!-margin-top-4"> Services for people needing a licence </h2> <h3 class="gcweb-heading-m"> <a href="/service/apply-for-an-operating-licence">Apply for a licence to operate a gambling business</a> </h3> <p>Use this service if you want to apply for a licence to run a gambling business. </p> <hr class="govuk-section-break govuk-section-break--m govuk-section-break--visible"> <h3 class="gcweb-heading-m"> <a href="/service/apply-for-a-personal-licence">Apply for a personal licence</a> </h3> <p>Use this service to:</p> <ul> <li>apply for a Personal Functional Licence</li> <li>apply for a Personal Management Licence</li> <li>apply for Annex A</li> <li>provide information requested as part of your application</li> <li>check the progress of your application</li> <li>withdraw your application.</li> </ul> <p>To renew or manage a personal licence you already have, use the <a href="/service/manage-and-maintain-your-personal-licence">Manage and maintain your personal licence service</a>.</p> <hr class="govuk-section-break govuk-section-break--m govuk-section-break--visible"> <h2 class="gcweb-heading-l govuk-!-margin-top-9 govuk-!-margin-top-4"> Services for licence holders </h2> <h3 class="gcweb-heading-m"> <a href="/service/operator-eservices">eServices for operating licence holders</a> </h3> <p>eServices allows operating licence holders to make changes to their licence, submit regulatory returns and other notifications to the Gambling Commission.</p> <hr class="govuk-section-break govuk-section-break--m govuk-section-break--visible"> <h3 class="gcweb-heading-m"> <a href="/service/manage-and-maintain-your-personal-licence">Manage and maintain your personal licence</a> </h3> <p>If you hold a personal licence, this service allows you to:</p> <ul> <li>renew your licence every 5 years</li> <li>check on the progress of your renewal application</li> <li>download your personal licence</li> <li>manage your details such as changing your name, email address, phone number and addresses</li> <li>report key events in accordance with Part 3 of the Licence Conditions and Codes of Practice</li> <li>surrender your licence.</li> </ul> <hr class="govuk-section-break govuk-section-break--m govuk-section-break--visible"> <h2 class="gcweb-heading-l govuk-!-margin-top-9 govuk-!-margin-top-4"> Services for local authorities </h2> <h3 class="gcweb-heading-m"> <a href="/service/licensing-authority-returns">Licensing authority returns</a> </h3> <p>If you are a local licensing authority, this service allows you to submit annual returns. </p> </div> </div> </div> </div> <script type="text/javascript" id="active-nav" src="/public/javascripts/active-nav.js" data-active="nav-services"></script> </main> <div class="gc-beta-banner" data-nosnippet="true" id="feedback-section"> <div class=" govuk-width-container"> <div class="govuk-grid-row"> <div class="govuk-grid-column-two-thirds"> <div id="panel-buttons" class="gcweb-show"> <strong class="gcweb-heading-m govuk-!-margin-bottom-2" role="heading" aria-level="2">Is this page useful?</strong> <button id="feedback-yes" class="gcweb-feedback-button">Yes <span class="govuk-visually-hidden">this page is helpful</span></button> <button id="feedback-no" class="gcweb-feedback-button">No <span class="govuk-visually-hidden">this page is not helpful</span></button> <button id="feedback-more" class="gcweb-feedback-button">Report a problem with this page</button> </div> <div id="panel-message" class="gcweb-hide" role="alert"><span class="gcweb-heading-m govuk-!-margin-bottom-0" aria-hidden="true" role="heading" aria-level="3">Thank you for your feedback. If you want to complain about a gambling business or have a general enquiry, use the <a href="/contact-us">contact us</a> page.</span></div> </div> </div> </div> </div> <div class=" govuk-width-container"> <div class="govuk-grid-row"> <div class="govuk-grid-column-full"> <div class="gcweb-hide" role="form" id="panel-form" aria-expanded="false"> <div class="govuk-grid-row"> <div class="govuk-grid-column-full"> <div class="govuk-!-padding-top-5"></div> </div> </div> <form id="feedback-form" action="/forms/feedback" method="post"> <div class="govuk-grid-row"> <div class="govuk-grid-column-one-half"> <h2 class="gcweb-heading-l">Feedback</h2> <div class="govuk-character-count" data-module="govuk-character-count" data-maxlength="250"> <div class="govuk-form-group"> <label class="govuk-label" for="feedback" id="feedback-title"> Feedback </label> <div id="feedback-hint"> <p class="gcweb-body">We are not able to respond to comments but your feedback will help us improve our website.</p> </div> <textarea class="govuk-textarea govuk-js-character-count" id="feedback" name="feedback" rows="5" aria-describedby="feedback-info feedback-hint"></textarea> </div> <div id="feedback-info" class="govuk-hint govuk-character-count__message" aria-live="polite"> You can enter up to 250 characters </div> </div> <input type="hidden" value="" name="referrer"> <input type="hidden" value="" name="nocheck" id="nocheck"> </div> <div class="govuk-grid-column-one-half"> <h2 class="gcweb-heading-m">Complaints and queries</h2> <p class="gcweb-body">Do not use this form for complaints as we will not reply. If you want to complain about a gambling business or need further help please <a href="/contact-us">contact us</a>.</p> <h2 class="gcweb-heading-m">User research</h2> <p class="gcweb-body">If you want to provide feedback about new services and features, join our <a href="/user-research">user research programme</a>.</p> </div> <div class="govuk-grid-column-full"> <hr class="govuk-section-break govuk-section-break--l govuk-section-break--visible"> <button class="govuk-button" type="submit" id="panel-send" data-module="govuk-button"> Submit feedback </button> <button id="panel-close" type="button" class="govuk-button govuk-button--secondary">Cancel and close form</button><input type="hidden" id="g-recaptcha-responsex" name="g-recaptcha-responsex"> <input type="hidden" name="actionx" value="validate_captchax"> <p class="govuk-body-s">This form is protected by reCAPTCHA and the <a href="https://policies.google.com/privacy" target="_blank" rel="noopener noreferrer">Google Privacy Policy (opens in new tab)</a> and <a href="https://policies.google.com/terms" target="_blank" rel="noopener noreferrer">Terms of Service (opens in new tab)</a> apply.</p> <script type="text/javascript" src="/public/javascripts/grecaptchax.js" id="grecaptchajs" data-id="6LfLeaYZAAAAAJEeyoDi13U1mwFHg1CpKf10BUuX"></script></div> </div> </form> </div> </div> </div> </div> <footer class="gc-footer govuk-!-margin-top-0"> <div class="govuk-width-container"> <div class="govuk-footer__meta"> <div class="govuk-footer__meta-item govuk-footer__meta-item--grow"> <div class="govuk-grid-row"> <div class="govuk-grid-column-one-quarter"> <h2 class="gcweb-heading-m">Gambling Commission<span class="govuk-visually-hidden">websites</span></h2> <ul class="gcweb-list"> <li> <a class="govuk-footer__link" href="/public-and-players" id="nav-footer-public-and-players">Public and players</a> </li> <li> <a class="govuk-footer__link" href="/licensees-and-businesses" id="nav-footer-licensees-and-businesses">Licensees and businesses</a> </li> <li> <a class="govuk-footer__link" href="/authorities" id="nav-footer-authorities">Licensing authorities</a> </li> <li> <a class="govuk-footer__link" href="/about-us" aria-label="About us overview" id="nav-footer-about-us">About us</a> </li> <li> <a class="govuk-footer__link" href="/about-us/who-we-are">Advisory groups</a> </li> </ul> </div> <div class="govuk-grid-column-one-quarter"> <h2 class="gcweb-heading-m">Information</h2> <ul class="gcweb-list"><li> <a class="govuk-footer__link" href="/news" id="nav-footer-news">News</a> </li><li> <a class="govuk-footer__link" href="/careers" id="nav-footer-careers">Careers</a> </li><li> <a class="govuk-footer__link" href="/contact-us" id="nav-footer-contact-us">Contact us</a> </li><li> <a class="govuk-footer__link" href="/services" id="nav-footer-services">Services</a> </li></ul> </div> <div class="govuk-grid-column-one-quarter"> <h2 class="gcweb-heading-m">Follow us</h2> <span>The following links open in a new tab: </span> <ul class="gcweb-list"> <li> <a class="govuk-footer__link" href="https://twitter.com/GamRegGB" title="Link opens in a new tab" rel="noopener noreferrer" target="_blank">Twitter <span class="govuk-visually-hidden">(opens in new tab)</span></a> </li> <li> <a class="govuk-footer__link" href="https://www.linkedin.com/company/gambling-commission?trk=biz-companies-cym" title="Link opens in a new tab" rel="noopener noreferrer" target="_blank">LinkedIn <span class="govuk-visually-hidden">(opens in new tab)</span> </a> </li> <li> <a class="govuk-footer__link" href="https://www.youtube.com/channel/UCl0HlHox5LBs4bMS5d491AA" title="Link opens in a new tab" rel="noopener noreferrer" target="_blank">YouTube <span class="govuk-visually-hidden">(opens in new tab)</span> </a> </li> </ul> </div> <div class="govuk-grid-column-one-quarter"> <h2 class="gcweb-heading-m">National Gambling Helpline</h2> <p class="gcweb-heading-l govuk-!-margin-bottom-0"><strong>Call 0808 8020 133</strong> </p> <p class="gcweb-body">24 hours a day, 7 days a week, or visit <a href="https://www.gamcare.org.uk/" rel="noopener noreferrer" target="_Blank" title="Link opens in a new tab">gamcare.org.uk (opens in new tab)</a></p> <h3 class="gcweb-heading-m">Newsletter</h3> <p class="gcweb-body"><a href="/e-bulletin">Sign up to e-bulletin</a></p> </div> <div class="govuk-grid-column-full"><hr class="govuk-section-break govuk-section-break--m govuk-section-break--visible"> <ul class="gcweb-horizontal-list"> <li> <a class="govuk-footer__link" href="/accessibility">Accessibility statement</a> </li> <li> <a class="govuk-footer__link" href="/privacy-policy" rel="noopener noreferrer">Privacy Policy</a> </li> <li> <a class="govuk-footer__link" href="/cookies">Cookies</a> </li> <li> <a class="govuk-footer__link" href="/terms-of-use">Terms of use</a> </li> <li> <a class="govuk-footer__link" href="/social-media-policy">Social Media Policy</a> </li> <li> <a class="govuk-footer__link" href="/welsh">Welsh</a> </li> <li> <a class="govuk-footer__link" id="language-link" href="https://translate.google.co.uk/translate?hl=&sl=auto&tl=cy&u=www.gamblingcommission.gov.uk">View this page in Welsh or other languages</a> </li> </ul> </div>  </div> <div class="govuk-grid-row"> <div class="govuk-grid-column-one-quarter" hidden aria-hidden="true"> Release: Release-137 </div> </div> </div> </div> </div> </footer> <script src="/public/search/js/search.min.js"></script> <script src="/public/javascripts/gov.js"></script> <script src="/public/javascripts/all.js"></script> <div class="back-to-top"> <div class="gcweb-width-container"> <a href="#main-content" id="myBtn" title="Go to top">Back to top</a> </div> </div> <script type="text/javascript" src="/public/javascripts/inline.js"></script> </body> </html>

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Digital services