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</div> </div> </div> </div> </nav> </div> </header> <div class=""> <div class="gem-c-layout-for-public__blue-bar govuk-width-container"></div> </div> <div id="wrapper" class="direction-ltr govuk-width-container"> <div class="gem-c-contextual-breadcrumbs"> <div class="govuk-!-display-none-print"> <nav data-module="ga4-link-tracker" aria-label="Breadcrumb" class="gem-c-breadcrumbs govuk-breadcrumbs govuk-breadcrumbs--collapse-on-mobile"> <ol class="govuk-breadcrumbs__list"> <li class="govuk-breadcrumbs__list-item"> <a data-ga4-link='{"event_name":"navigation","type":"breadcrumb","index_link":"1","index_total":"4"}' class="govuk-breadcrumbs__link" href="/">Home</a> </li> <li class="govuk-breadcrumbs__list-item"> <a data-ga4-link='{"event_name":"navigation","type":"breadcrumb","index_link":"2","index_total":"4"}' class="govuk-breadcrumbs__link" href="/housing-local-and-community">Housing, local and community</a> </li> <li class="govuk-breadcrumbs__list-item"> <a 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contents</a> <aside class="part-navigation-container" role="complementary"> <nav data-module="ga4-link-tracker" aria-label="Pages in this guide" class="gem-c-contents-list govuk-!-margin-bottom-4" role="navigation"> <h2 class="gem-c-contents-list__title"> Contents </h2> <ol class="gem-c-contents-list__list"> <li class="gem-c-contents-list__list-item gem-c-contents-list__list-item--dashed gem-c-contents-list__list-item--active" aria-current="true"> <span class="gem-c-contents-list__list-item-dash" aria-hidden="true"></span> Overview </li> <li class="gem-c-contents-list__list-item gem-c-contents-list__list-item--dashed"> <span class="gem-c-contents-list__list-item-dash" aria-hidden="true"></span> <a class="gem-c-contents-list__link govuk-link gem-c-force-print-link-styles" data-ga4-link='{"event_name":"navigation","section":"Contents","type":"contents list","index_total":5,"index_link":2}' href="/tenancy-deposit-protection/information-landlords-must-give-tenants">Information landlords must give tenants</a> </li> <li class="gem-c-contents-list__list-item gem-c-contents-list__list-item--dashed"> <span class="gem-c-contents-list__list-item-dash" aria-hidden="true"></span> <a class="gem-c-contents-list__link govuk-link gem-c-force-print-link-styles" data-ga4-link='{"event_name":"navigation","section":"Contents","type":"contents list","index_total":5,"index_link":3}' href="/tenancy-deposit-protection/if-your-landlord-doesnt-protect-your-deposit">If your landlord does not protect your deposit</a> </li> <li class="gem-c-contents-list__list-item gem-c-contents-list__list-item--dashed"> <span class="gem-c-contents-list__list-item-dash" aria-hidden="true"></span> <a class="gem-c-contents-list__link govuk-link gem-c-force-print-link-styles" data-ga4-link='{"event_name":"navigation","section":"Contents","type":"contents list","index_total":5,"index_link":4}' href="/tenancy-deposit-protection/disputes-and-problems">Disputes and problems</a> </li> <li 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In England and Wales your deposit can be registered with:</p> <ul> <li><a rel="external" href="http://www.depositprotection.com/">Deposit Protection Service</a></li> <li> <a rel="external" href="http://www.mydeposits.co.uk/">MyDeposits</a> - including deposits that were held by Capita</li> <li> <a rel="external" href="https://www.tenancydepositscheme.com/">Tenancy Deposit Scheme</a> </li> </ul> <p>If you do not rent your home on an assured shorthold tenancy, your landlord can accept valuable items (for example a car or watch) as a deposit instead of money. The items will not be protected by a scheme.</p> <p>They make sure you’ll get your deposit back if you:</p> <ul> <li>meet the terms of your tenancy agreement</li> <li>do not damage the property</li> <li>pay your rent and bills</li> </ul> <p>Your landlord or letting agent must put your deposit in the scheme within 30 days of getting it.</p> <h2 id="if-youre-in-scotland-or-northern-ireland">If you’re in Scotland or Northern Ireland</h2> <p>There are separate <abbr title="Tenancy deposit protection">TDP</abbr> schemes in Scotland and Northern Ireland. Find out about:</p> <ul> <li> <p><a rel="external" href="https://www.mygov.scot/renting-your-property-out/tenancy-deposits-and-moving-in/#rent-and-deposits"><abbr title="Tenancy deposit protection">TDP</abbr> schemes in Scotland</a></p> </li> <li> <p><a rel="external" href="http://www.nidirect.gov.uk/index/information-and-services/property-and-housing/buying-selling-and-renting-a-home/private-renting/tenancy-deposit-scheme/tenancy-deposit-scheme-introduction-for-tenants.htm"><abbr title="Tenancy deposit protection">TDP</abbr> schemes in Northern Ireland</a></p> </li> </ul> <h2 id="at-the-end-of-your-tenancy">At the end of your tenancy</h2> <p>Your landlord must return your deposit within 10 days of you both agreeing how much you’ll get back.</p> <p>If you’re in a dispute with your landlord, then your deposit will be protected in the <abbr title="Tenancy deposit protection">TDP</abbr> scheme until the issue is sorted out.</p> <h2 id="holding-deposits">Holding deposits</h2> <p>Your landlord does not have to protect a holding deposit (money you pay to ‘hold’ a property before an agreement is signed). Once you become a tenant, the holding deposit becomes a deposit, which they must protect.</p> <h2 id="deposits-made-by-a-third-party">Deposits made by a third party</h2> <p>Your landlord must use a <abbr title="Tenancy deposit protection">TDP</abbr> scheme even if your deposit is paid by someone else, such as a rent deposit scheme or your parents.</p> </div> <nav class="govuk-pagination govuk-pagination--block" role="navigation" aria-label="Pagination" data-module="ga4-link-tracker"> <div class="govuk-pagination__next"> <a class="govuk-link govuk-pagination__link" href="/tenancy-deposit-protection/information-landlords-must-give-tenants" rel="next" data-ga4-link='{"event_name":"navigation","type":"previous and next","text":"Information landlords must give tenants","section":"Next"}'> <svg class="govuk-pagination__icon govuk-pagination__icon--next" xmlns="http://www.w3.org/2000/svg" height="13" width="15" aria-hidden="true" focusable="false" viewbox="0 0 15 13"> <path 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src="/assets/static/application-8b506a2d97561cfc27d896eb0ff908d7687d034da7eaee59dd291c6c00bf5595.js" type="module"></script> <script src="/assets/government-frontend/application-01a60bd9634d5b54b3f79c12cb1b2d95f8b00bbd24b9b2cf897066f58f75f432.js" type="module"></script><script type="application/ld+json"> { "@context": "http://schema.org", "@type": "Article", "mainEntityOfPage": { "@type": "WebPage", "@id": "https://www.gov.uk/tenancy-deposit-protection" }, "name": "Tenancy deposit protection", "datePublished": "2011-11-09T15:29:53+00:00", "dateModified": "2024-11-05T15:16:55+00:00", "text": "Tenant's guide to deposit protection schemes - your deposit, information landlords must provide, disputes and advice.", "publisher": { "@type": "Organization", "name": "GOV.UK", "url": "https://www.gov.uk", "logo": { "@type": "ImageObject", "url": "https://www.gov.uk/assets/government-frontend/govuk_publishing_components/govuk-logo-b15a4d254746d1642b8187217576d1e8fe50b51352d352fda13eee55d3c1c80a.png" } }, "image": [ "https://www.gov.uk/assets/government-frontend/govuk_publishing_components/govuk-schema-placeholder-1x1-c3d38c0d4fc00005df38a71e1db7097276681d6917bca58f0dc8336a252e1bb3.png", "https://www.gov.uk/assets/government-frontend/govuk_publishing_components/govuk-schema-placeholder-4x3-edc38c137a14ecfc3fc83f404090e20dab806dad345c96a1df6a163ee2d1e3aa.png", "https://www.gov.uk/assets/government-frontend/govuk_publishing_components/govuk-schema-placeholder-16x9-5dc2d0ea1eb72cd94e66db210ef41b22ce364e7ed09d63a3acc28fda09e27864.png" ], "author": { "@type": "Organization", "name": "Government Digital Service", "url": "https://www.gov.uk/government/organisations/government-digital-service" }, "about": [ { "@context": "http://schema.org", "@type": "Thing", "sameAs": "https://www.gov.uk/housing-local-and-community/owning-renting-property" } ], "headLine": "Tenancy deposit protection", "description": "Tenant's guide to deposit protection schemes - your deposit, information landlords must provide, disputes and advice.", "articleBody": "\u003cp\u003eYour landlord must put your deposit in a government-approved tenancy deposit scheme (\u003cabbr title=\"Tenancy deposit protection\"\u003eTDP\u003c/abbr\u003e) if you rent your home on an assured shorthold tenancy that started after 6 April 2007. In England and Wales your deposit can be registered with:\u003c/p\u003e\n\n\u003cul\u003e\n \u003cli\u003e\u003ca rel=\"external\" href=\"http://www.depositprotection.com/\"\u003eDeposit Protection Service\u003c/a\u003e\u003c/li\u003e\n \u003cli\u003e\n\u003ca rel=\"external\" href=\"http://www.mydeposits.co.uk/\"\u003eMyDeposits\u003c/a\u003e - including deposits that were held by Capita\u003c/li\u003e\n \u003cli\u003e\n\u003ca rel=\"external\" href=\"https://www.tenancydepositscheme.com/\"\u003eTenancy Deposit Scheme\u003c/a\u003e \u003c/li\u003e\n\u003c/ul\u003e\n\n\u003cp\u003eIf you do not rent your home on an assured shorthold tenancy, your landlord can accept valuable items (for example a car or watch) as a deposit instead of money. The items will not be protected by a scheme.\u003c/p\u003e\n\n\u003cp\u003eThey make sure you’ll get your deposit back if you:\u003c/p\u003e\n\n\u003cul\u003e\n \u003cli\u003emeet the terms of your tenancy agreement\u003c/li\u003e\n \u003cli\u003edo not damage the property\u003c/li\u003e\n \u003cli\u003epay your rent and bills\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003cp\u003eYour landlord or letting agent must put your deposit in the scheme within 30 days of getting it.\u003c/p\u003e\n\n\u003ch2 id=\"if-youre-in-scotland-or-northern-ireland\"\u003eIf you’re in Scotland or Northern Ireland\u003c/h2\u003e\n\n\u003cp\u003eThere are separate \u003cabbr title=\"Tenancy deposit protection\"\u003eTDP\u003c/abbr\u003e schemes in Scotland and Northern Ireland. Find out about:\u003c/p\u003e\n\n\u003cul\u003e\n \u003cli\u003e\n \u003cp\u003e\u003ca rel=\"external\" href=\"https://www.mygov.scot/renting-your-property-out/tenancy-deposits-and-moving-in/#rent-and-deposits\"\u003e\u003cabbr title=\"Tenancy deposit protection\"\u003eTDP\u003c/abbr\u003e schemes in Scotland\u003c/a\u003e\u003c/p\u003e\n \u003c/li\u003e\n \u003cli\u003e\n \u003cp\u003e\u003ca rel=\"external\" href=\"http://www.nidirect.gov.uk/index/information-and-services/property-and-housing/buying-selling-and-renting-a-home/private-renting/tenancy-deposit-scheme/tenancy-deposit-scheme-introduction-for-tenants.htm\"\u003e\u003cabbr title=\"Tenancy deposit protection\"\u003eTDP\u003c/abbr\u003e schemes in Northern Ireland\u003c/a\u003e\u003c/p\u003e\n \u003c/li\u003e\n\u003c/ul\u003e\n\n\u003ch2 id=\"at-the-end-of-your-tenancy\"\u003eAt the end of your tenancy\u003c/h2\u003e\n\u003cp\u003eYour landlord must return your deposit within 10 days of you both agreeing how much you’ll get back.\u003c/p\u003e\n\n\u003cp\u003eIf you’re in a dispute with your landlord, then your deposit will be protected in the \u003cabbr title=\"Tenancy deposit protection\"\u003eTDP\u003c/abbr\u003e scheme until the issue is sorted out.\u003c/p\u003e\n\n\u003ch2 id=\"holding-deposits\"\u003eHolding deposits\u003c/h2\u003e\n\u003cp\u003eYour landlord does not have to protect a holding deposit (money you pay to ‘hold’ a property before an agreement is signed). Once you become a tenant, the holding deposit becomes a deposit, which they must protect.\u003c/p\u003e\n\n\u003ch2 id=\"deposits-made-by-a-third-party\"\u003eDeposits made by a third party\u003c/h2\u003e\n\u003cp\u003eYour landlord must use a \u003cabbr title=\"Tenancy deposit protection\"\u003eTDP\u003c/abbr\u003e scheme even if your deposit is paid by someone else, such as a rent deposit scheme or your parents.\u003c/p\u003e\n\n" } </script><script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "item": { "name": "Home", "@id": "https://www.gov.uk/" } }, { "@type": "ListItem", "position": 2, "item": { "name": "Housing, local and community", "@id": "https://www.gov.uk/housing-local-and-community" } }, { "@type": "ListItem", "position": 3, "item": { "name": "Housing and communities", "@id": "https://www.gov.uk/housing-local-and-community/housing-and-communities" } }, { "@type": "ListItem", "position": 4, "item": { "name": "Owning and renting a property", "@id": "https://www.gov.uk/housing-local-and-community/owning-renting-property" } } ] } </script><script type="application/ld+json"> { "@context": "http://schema.org", "@type": "FAQPage", "headline": "Tenancy deposit protection", "description": "Tenant's guide to deposit protection schemes - your deposit, information landlords must provide, disputes and advice.", "publisher": { "@type": "Organization", "name": "GOV.UK", "url": "https://www.gov.uk", "logo": { "@type": "ImageObject", "url": "https://www.gov.uk/assets/government-frontend/govuk_publishing_components/govuk-logo-b15a4d254746d1642b8187217576d1e8fe50b51352d352fda13eee55d3c1c80a.png" } }, "mainEntity": [ { "@type": "Question", "name": "Overview", "url": "https://www.gov.uk/tenancy-deposit-protection", "acceptedAnswer": { "@type": "Answer", "url": "https://www.gov.uk/tenancy-deposit-protection", "text": "<p>Your landlord must put your deposit in a government-approved tenancy deposit scheme (<abbr title=\"Tenancy deposit protection\">TDP</abbr>) if you rent your home on an assured shorthold tenancy that started after 6 April 2007. In England and Wales your deposit can be registered with:</p>\n\n<ul>\n <li><a rel=\"external\" href=\"http://www.depositprotection.com/\">Deposit Protection Service</a></li>\n <li>\n<a rel=\"external\" href=\"http://www.mydeposits.co.uk/\">MyDeposits</a> - including deposits that were held by Capita</li>\n <li>\n<a rel=\"external\" href=\"https://www.tenancydepositscheme.com/\">Tenancy Deposit Scheme</a> </li>\n</ul>\n\n<p>If you do not rent your home on an assured shorthold tenancy, your landlord can accept valuable items (for example a car or watch) as a deposit instead of money. The items will not be protected by a scheme.</p>\n\n<p>They make sure you’ll get your deposit back if you:</p>\n\n<ul>\n <li>meet the terms of your tenancy agreement</li>\n <li>do not damage the property</li>\n <li>pay your rent and bills</li>\n</ul>\n\n<p>Your landlord or letting agent must put your deposit in the scheme within 30 days of getting it.</p>\n\n<h2 id=\"if-youre-in-scotland-or-northern-ireland\">If you’re in Scotland or Northern Ireland</h2>\n\n<p>There are separate <abbr title=\"Tenancy deposit protection\">TDP</abbr> schemes in Scotland and Northern Ireland. Find out about:</p>\n\n<ul>\n <li>\n <p><a rel=\"external\" href=\"https://www.mygov.scot/renting-your-property-out/tenancy-deposits-and-moving-in/#rent-and-deposits\"><abbr title=\"Tenancy deposit protection\">TDP</abbr> schemes in Scotland</a></p>\n </li>\n <li>\n <p><a rel=\"external\" href=\"http://www.nidirect.gov.uk/index/information-and-services/property-and-housing/buying-selling-and-renting-a-home/private-renting/tenancy-deposit-scheme/tenancy-deposit-scheme-introduction-for-tenants.htm\"><abbr title=\"Tenancy deposit protection\">TDP</abbr> schemes in Northern Ireland</a></p>\n </li>\n</ul>\n\n<h2 id=\"at-the-end-of-your-tenancy\">At the end of your tenancy</h2>\n<p>Your landlord must return your deposit within 10 days of you both agreeing how much you’ll get back.</p>\n\n<p>If you’re in a dispute with your landlord, then your deposit will be protected in the <abbr title=\"Tenancy deposit protection\">TDP</abbr> scheme until the issue is sorted out.</p>\n\n<h2 id=\"holding-deposits\">Holding deposits</h2>\n<p>Your landlord does not have to protect a holding deposit (money you pay to ‘hold’ a property before an agreement is signed). Once you become a tenant, the holding deposit becomes a deposit, which they must protect.</p>\n\n<h2 id=\"deposits-made-by-a-third-party\">Deposits made by a third party</h2>\n<p>Your landlord must use a <abbr title=\"Tenancy deposit protection\">TDP</abbr> scheme even if your deposit is paid by someone else, such as a rent deposit scheme or your parents.</p>\n\n" } }, { "@type": "Question", "name": "Information landlords must give tenants", "url": "https://www.gov.uk/tenancy-deposit-protection/information-landlords-must-give-tenants", "acceptedAnswer": { "@type": "Answer", "url": "https://www.gov.uk/tenancy-deposit-protection/information-landlords-must-give-tenants", "text": "<p>Once your landlord has received your deposit, they have 30 days to tell you:</p>\n\n<ul>\n <li>the address of the rented property</li>\n <li>how much deposit you’ve paid</li>\n <li>how the deposit is protected</li>\n <li>the name and contact details of the tenancy deposit protection (<abbr title=\"Tenancy deposit protection\">TDP</abbr>) scheme and its dispute resolution service</li>\n <li>their (or the letting agency’s) name and contact details</li>\n <li>the name and contact details of any third party that’s paid the deposit</li>\n <li>why they would keep some or all of the deposit</li>\n <li>how to apply to get the deposit back</li>\n <li>what to do if you cannot get hold of the landlord at the end of the tenancy</li>\n <li>what to do if there’s a dispute over the deposit</li>\n</ul>\n\n" } }, { "@type": "Question", "name": "If your landlord does not protect your deposit", "url": "https://www.gov.uk/tenancy-deposit-protection/if-your-landlord-doesnt-protect-your-deposit", "acceptedAnswer": { "@type": "Answer", "url": "https://www.gov.uk/tenancy-deposit-protection/if-your-landlord-doesnt-protect-your-deposit", "text": "<p>Contact a tenancy deposit scheme (<abbr title=\"Tenancy deposit protection\">TDP</abbr>) if you’re not sure whether your deposit has been protected.</p>\n\n<div class=\"contact\">\n<p><a href=\"https://www.mydeposits.co.uk/tenant/\">MyDeposits</a> - including deposits that were held by Capita<br>\nTelephone: 0333 321 9401</p>\n</div>\n\n<div class=\"contact\">\n<p><a href=\"https://www.tenancydepositscheme.com/is-my-deposit-protected.html\">Tenancy Deposit Scheme</a><br>\n<a href=\"mailto:deposits@tenancydepositscheme.com\">deposits@tenancydepositscheme.com</a> <br>\nTelephone: 0300 037 1000<br>\n<a href=\"/call-charges\">Find out about call charges</a>.</p>\n</div>\n\n<div class=\"contact\">\n<p><a href=\"https://www.depositprotection.com/im-a-tenant/id-like-some-renting-guidance/where-s-my-deposit/\">Deposit Protection Service</a> <br>\nTelephone: 0330 303 0030</p>\n</div>\n\n<h2 id=\"getting-your-deposit-back\">Getting your deposit back</h2>\n\n<p>You can apply to your local county court if you think your landlord has not used a <abbr title=\"Tenancy deposit protection\">TDP</abbr> scheme when they should have.</p>\n\n<div role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\">\n<p><a href=\"/find-a-legal-adviser\">Get legal advice</a> before applying to court. You do not need a solicitor to do this.</p>\n</div>\n\n<h3 id=\"before-going-to-court\">Before going to court</h3>\n\n<p>It can be quicker and cheaper to write to your landlord, rather than going to court.</p>\n\n<p>If you cannot come to an agreement, you can apply to the court for compensation.</p>\n\n<h3 id=\"apply-to-a-county-court\">Apply to a county court</h3>\n\n<p><a href=\"/government/publications/form-n208-claim-form-cpr-part-8\">Apply using Form N208: Claim form</a>.</p>\n\n<p>The court fee is £365. You can claim this back from your landlord if you win your case.</p>\n\n<p>You can <a href=\"/court-fees-what-they-are\">apply for money off your court fee</a> if you claim certain benefits or have a low income.</p>\n\n<h2 id=\"what-happens-next\">What happens next</h2>\n\n<p>If the court finds your landlord has not protected your deposit, it can order them to either:</p>\n\n<ul>\n <li>repay it to you</li>\n <li>pay it into a <abbr title=\"Tenancy deposit protection\">TDP</abbr> scheme’s bank account within 14 days</li>\n</ul>\n\n<p>The court may also order the landlord to pay you up to 3 times the deposit within 14 days of making the order.</p>\n\n<h2 id=\"at-the-end-of-the-tenancy\">At the end of the tenancy</h2>\n\n<p>The court may decide that you will not have to leave the property when the tenancy ends if your landlord has not used a <abbr title=\"Tenancy deposit protection\">TDP</abbr> scheme when they should have.</p>\n\n" } }, { "@type": "Question", "name": "Disputes and problems", "url": "https://www.gov.uk/tenancy-deposit-protection/disputes-and-problems", "acceptedAnswer": { "@type": "Answer", "url": "https://www.gov.uk/tenancy-deposit-protection/disputes-and-problems", "text": "<h2 id=\"if-theres-a-dispute-over-a-deposit\">If there’s a dispute over a deposit</h2>\n\n<p>Your tenancy deposit protection (<abbr title=\"Tenancy deposit protection\">TDP</abbr>) scheme offers a free dispute resolution service if you disagree with your landlord about how much deposit should be returned.</p>\n\n<p>You do not have to use the service but if you do, both you and the landlord have to agree to it. You’ll both be asked to provide evidence, and the decision made about your deposit will be final.</p>\n\n<h2 id=\"if-you-cannot-contact-the-landlord\">If you cannot contact the landlord</h2>\n\n<p>You can ‘raise a dispute’ to get your deposit back if you cannot contact your landlord and your deposit is held by one of the approved <abbr title=\"Tenancy deposit protection\">TDP</abbr> schemes:</p>\n\n<ul>\n <li><a rel=\"external\" href=\"https://www.depositprotection.com/im-a-tenant/i-want-to-know-more-about-disputes/\">Deposit Protection Service</a></li>\n <li>\n<a rel=\"external\" href=\"https://www.mydeposits.co.uk/tenants/raise-a-dispute/\">MyDeposits</a> - including deposits that were held by Capita</li>\n <li><a rel=\"external\" href=\"https://www.tenancydepositscheme.com/\">Tenancy Deposit Scheme</a></li>\n</ul>\n\n<p>The <abbr title=\"Tenancy deposit protection\">TDP</abbr> scheme will refund your deposit if the dispute resolution service agrees.</p>\n\n<div role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\">\n<p>There may be a limit on the time you have to raise a dispute. Contact the TDP scheme as soon as possible.</p>\n</div>\n\n<h2 id=\"if-your-deposit-is-not-held-by-an-approved-tdp-scheme\">If your deposit is not held by an approved <abbr title=\"Tenancy deposit protection\">TDP</abbr> scheme</h2>\n\n<p>You may be able to <a href=\"/tenancy-deposit-protection/if-your-landlord-doesnt-protect-your-deposit\">apply to your local county court to get your deposit back</a> if your deposit was not protected by an approved <abbr title=\"Tenancy deposit protection\">TDP</abbr> scheme.</p>\n\n<p>You should write to your landlord and your letting agent (if you have one) before you make a claim. Your landlord or agent may offer to pay your deposit back after they get a letter to avoid legal costs.</p>\n\n" } }, { "@type": "Question", "name": "Get help and advice", "url": "https://www.gov.uk/tenancy-deposit-protection/get-help-and-advice", "acceptedAnswer": { "@type": "Answer", "url": "https://www.gov.uk/tenancy-deposit-protection/get-help-and-advice", "text": "<p>You can get more help and advice from:</p>\n\n<ul>\n <li><a rel=\"external\" href=\"http://www.citizensadvice.org.uk/index/getadvice.htm#searchbox/\">your local Citizens Advice office</a></li>\n <li><a rel=\"external\" href=\"http://www.lawsociety.org.uk/choosingandusing/findasolicitor.law\">a solicitor or advice agency</a></li>\n <li>\n<a rel=\"external\" href=\"https://england.shelter.org.uk/housing_advice/tenancy_deposit_protection_rules\">Shelter in England</a> or <a rel=\"external\" href=\"https://sheltercymru.org.uk/housing-advice/paying-for-housing/security-deposits/security-deposit-protection-schemes/\">Shelter in Wales</a>\n</li>\n</ul>\n" } } ] } </script> </body> </html>

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