CINXE.COM

<!DOCTYPE html> <html class="no-js" lang="en-GB" style="overflow-x: hidden !important;"> <head> <script type="text/javascript"> var console = {}; console.info= function() {}; console.dir = function() {}; console.error = function() {}; console.log = function() {}; console.warn = function() {}; </script> <link rel="icon" href="/euf/assets/mcp/img/motorola-logo.png" type="image/png"/> <meta charset="UTF-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <link rel="stylesheet" href="/euf/assets/motorola_v3/styles/css/slick.css"> <link rel="stylesheet" href="/euf/assets/motorola_v3/styles/css/progress-keyframe.css"> <link rel="stylesheet" href="/euf/assets/motorola_v3/styles/css/style.css"> <script src="/euf/assets/motorola_v3/js/jquery-3.6.0.min.js"></script> <script src="/euf/assets/motorola_v3/js/slick.min.js"></script> <link rel="stylesheet" href="/euf/assets/motorola_v3/styles/css/yui3-panel.css"> <script src="/euf/assets/motorola_v3/js/bootstrap.min.js"></script> <script src="/euf/assets/motorola_v3/js/bootstrap-model.js"></script> <script src="https://knola.lenovo.com/js/business/feedBack/index.js"></script> <script src="https://knola.lenovo.com/js/business/answer/index.js"></script> <script src="https://knola.lenovo.com/js/config.js"></script> <meta name="google-site-verification" content="_glLX-b2AMixqwV_9A2ljXDZT8kAq3IEVTpxbz9eZqw" /> <meta name="robots" content="NOINDEX,NOFOLLOW"><meta lang="en" name="description" content="Visit the customer support page to view user guides, FAQs, bluetooth pairing, software downloads, drivers, tutorials and to get repair and contact us information."/><meta xml:lang="en" name="keywords" content=', customer support, motorola cell phone, user guide, manual, FAQs, Email Set Up, repair, Internet settings, sim card, drivers, bluetooth,'/><link rel='canonical' href='https://en-gb.support.motorola.com/app/error'/><title>Page Not Found | Motorola Support UK</title>  <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-NFRM');</script> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-NFRM"height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <script type="text/javascript"> (function() { window._uxa = window._uxa || []; if (typeof CS_CONF === 'undefined') { window._uxa.push(['setPath', window.location.pathname + window.location.hash.replace('#', '?__')]); var mt = document.createElement("script"); mt.type = "text/javascript"; mt.async = true; mt.src = "//t.contentsquare.net/uxa/eda2303235939.js"; document.getElementsByTagName("head")[0].appendChild(mt); } else { window._uxa.push(['trackPageview', window.location.pathname + window.location.hash.replace('#', '?__')]); } })(); </script> <script type="text/javascript"> function gaTracker(id) { $.getScript('//www.google-analytics.com/analytics.js'); // jQuery shortcut window.ga = window.ga || function () { (ga.q = ga.q || []).push(arguments) }; ga.l = +new Date; ga('create', id, 'auto'); //ga('send', 'pageview'); } // Function to track a virtual page view function gaTrack(path, title,imei='',error='', rating="") { ga('set', { page: path, title: title }); window._uxa = window._uxa || []; var ga4data = {}; ga4data['event']= 'page_view'; ga4data['page_title'] = title; ga4data['page_path'] = path; if(RightNow.Profile.contactID()!=''){ ga4data['rnt_cust_id'] = RightNow.Profile.contactID(); ga('set', 'dimension1', RightNow.Profile.contactID()); window._uxa.push(['setCustomVariable', 1, 'c_id', RightNow.Profile.contactID()]); } if(imei!='') { ga4data['imei_no'] = imei; ga('set', 'dimension2', imei); window._uxa.push(['setCustomVariable', 2, 'imei', imei]); } if(error!='') { ga4data['error_message'] = error; ga('set', 'dimension3', error); window._uxa.push(['setCustomVariable', 3, 'error', error]); } if(rating!='') { ga4data['yes_no_survey_rating'] = rating; ga('set', 'dimension5', rating); window._uxa.push(['setCustomVariable', 5, 'rating', rating]); } dataLayer.push(ga4data); ga('send', 'pageview'); window._uxa.push(['trackPageview', path ]); } // Initiate the tracker after app has loaded gaTracker('UA-29445500-8'); </script> <script type="text/javascript"> $(document).ready(function () { $("#search_support").focus(function () { $(this).css("background-image", "none"); }).blur(function () { if ($(this).val() == "") { $(this).css("background-image", "url(' " + $(this).attr('bgImg') + "')"); } }); }); </script> <meta name="DCSext.locale" content="en_US"/><meta name="WT.z_site_type" content="2" /><meta xml:lang="en" name="DCSext.b2csupport" content="1"><meta name="Publisher" content="Motorola" /><meta name="Author" content="Motorola Mobility, Inc." /><meta lang="en" name="description" content="Visit the customer support page to view user guides, FAQs, bluetooth pairing, software downloads, drivers, tutorials and to get repair and contact us information.[[ANSWERSUMMARY]]"/><meta xml:lang="en" name="keywords" content=', customer support, motorola cell phone, user guide, manual, FAQs, Email Set Up, repair, Internet settings, sim card, drivers, bluetooth,'/> <style type='text/css'> </style> <base href='https://en-gb.support.motorola.com/euf/generated/optimized/1732728168/themes/standard/'/> <link href='/euf/generated/optimized/1732728168/templates/motorola.themes.standard.css' rel='stylesheet' type='text/css' media='all'/> <style type="text/css"> </style> </head> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-NFRM" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript><body class="background-unique"> <header class="header"> <div class="header-wrapper container-center"> <a href="/" class="logo-wrapper"> <img src="/euf/assets/motorola_v3/assets/motorola-logo-white.png" alt="logo" class="header-logo"> </a>  <div class="menu-drawer"> <nav class="menu-navigation"> <div class="menu-link__wrapper"> <a href="/app/home" class="menu-link">Quick Links</a> <div class="menu-categories__wrapper"> <a href="/app/home" class="menu-categories">Support Home</a> <a href="/app/mcp/landing_troubleshooter" class="menu-categories">Troubleshooter</a> </div> </div> <div class="menu-link__wrapper"> <a class="menu-link">Shop</a> <div class="menu-categories__wrapper"> <a href="https://www.motorola.co.uk" class="menu-categories">Shop Now</a> </div> </div> <div class="menu-link__wrapper"> <a class="menu-link">Repair</a> <div class="menu-categories__wrapper"> <a href="https://www.motorola.co.uk/moto-care" class="menu-categories">MotoCare Services</a> <a href="/app/repair-faqs" class="menu-categories">Repair Options</a> <a href="/app/repair-faqs/category/how-submit-repair" class="menu-categories">Repair Submission</a> <a href="/app/repair-faqs/category/how-track-service" class="menu-categories">Repair Status</a> </div> </div> <div class="menu-link__wrapper"> <a class="menu-link">Software</a> <div class="menu-categories__wrapper"> <a href="/app/software-upgrade/g_id/1994/" class="menu-categories">Software Upgrade Schedule</a> <a href="/app/usb-drivers/" class="menu-categories">For Drivers</a> <a href="/app/software-security-update/g_id/7112" class="menu-categories">Security Updates</a> <a href="/app/softwarefix" class="menu-categories">Software Fix</a> </div> </div> <div class="menu-link__wrapper"> <a href="/app/mcp/contactus" class="menu-link">Contact Us</a> </div> </nav> <a href="/app/mcp/my_devices" class="my-products-header__wrapper"> <img class="my-products-header__icon" src="/euf/assets/motorola_v3/assets/my-products.png" alt="" srcset=""> <span class="my-products-header__text">My Products</span> </a>  </div> <a href="/app/utils/welcome?p_next_page=home" class="user-login__wrapper"> <img src="/euf/assets/motorola_v3/assets/user-profile.png" alt="icon user profile" class="user-login__icon"> <span class="user-login__text">Sign in</span> </a>  <img class="menu-close" src="/euf/assets/motorola_v3/assets/icon-close-menu.svg" alt="icon close menu" /> <img class="menu-hamburguer" src="/euf/assets/motorola_v3/assets/menu-hamburguer.svg" alt="menu hamburguer" /> </div> </header> <div class="background-404"></div> <main class="repair-options container-center"> <section class="repair-options__questions"> <div class="error-404-container"><p class="error-text-oops" style="margin-bottom: 2rem;">Permission Denied</p> <p class="error-text-oops" style="font-size: 1.5rem;line-height: 2;">This answer is no longer available.</p> <img class="error-img-moli" src="/euf/assets/motorola_v3/assets/moli-icon-404.png" alt="Moli Image"> <div class="btn-back-home"><a href="/app/home/"> <button class="btn-error btn-error-animate">Back to home</button> </a></div> </div> </section> </main> <script> $('body').addClass('background-grandient-body'); </script> <br><br><br><br> <footer> <div class="accordion-mobile"> <div class="container-map-mobile"> <div class="box"> <input type="checkbox" name="check" id="check-1" class="toggle-map-mobile" /> <label for="check-1" class="label-map-mobile box-sizing select">PRODUCTS</label> <div class="content-map-mobile"> <li><a class="map-link" href="https://www.motorola.co.uk/motorola-razr-family">Motorola Razr Family</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/motorola-edge-family">Motorola Edge Family</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/motorola-one-family">Motorola One Family</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/moto-g-family">Moto G Family</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/products/moto-e-family">Moto E Family</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/moto360/p">Moto 360</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/smartphones/d">All Smartphones</a></li> </div> </div> <div class="box"> <input type="checkbox" name="check" id="check-2" class="toggle-map-mobile" /> <label for="check-2" class="label-map-mobile box-sizing select">MOTOROLA HOME</label> <div class="content-map-mobile"> <li><a class="map-link" href="https://www.motorola.co.uk/accessories/d">All Accessories</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/motorola-headphones">Headphones</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/moto360/p">Wearables</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/accessories/bluetooth-speakers">Portable Speakers</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/accessories/dash-cameras">Auto Accessories</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/accessories/power-and-charging">Power and Charging</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/accessories/cases-and-protectors">Cases and Protectors</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/home/d">All Smart Products</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/home/baby-and-home-monitors">Baby Monitors</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/home/home-monitors">Home Monitors</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/home/home-and-office-phones">Home & Office Phones</a></li> </div> </div> <div class="box"> <input type="checkbox" name="check" id="check-3" class="toggle-map-mobile" /> <label for="check-3" class="label-map-mobile box-sizing select">SUPPORT</label> <div class="content-map-mobile"> <li><a class="map-link" href="/app/home/">All Products</a></li> <li><a class="map-link" href="/app/mcp/contactus/">Contact Us</a></li> <li><a class="map-link" href="https://www.motorola-support.com/uk-en/">Interactive Tutorials</a></li> </div> </div> <div class="box"> <input type="checkbox" name="check" id="check-4" class="toggle-map-mobile" /> <label for="check-4" class="label-map-mobile box-sizing select">ABOUT</label> <div class="content-map-mobile"> <li><a class="map-link" href="https://www.motorola.co.uk/about">About Motorola</a></li> <li><a class="map-link" href="https://www.lenovo.com/gb/en/about/">About Lenovo</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/legal/terms-of-use">Terms of Use</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/legal/terms-of-sale">Terms of Sale</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/legal/privacy-policy">Website Privacy</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/about-innovation">Innovation</a></li> <li><a class="map-link" href="http://www.motorolacareers.com/">Careers</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/legal/product-privacy">Product Privacy</a></li> <li><a class="map-link" href="https://www.lenovo.com/gb/en/sustainability-product-recycling?orgRef=https%253A%252F%252Fwww.motorola.co.uk%252F ">Product Recycling</a></li> </div> </div> </div> </div> <div class="map-menu"> <ul class="map-list"> <h3 class="map-title">Products</h3> <li><a class="map-link" href="https://www.motorola.co.uk/motorola-razr-family">Motorola Razr Family</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/motorola-edge-family">Motorola Edge Family</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/motorola-one-family">Motorola One Family</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/moto-g-family">Moto G Family</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/products/moto-e-family">Moto E Family</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/moto360/p">Moto 360</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/smartphones/d">All Smartphones</a></li> </ul> <ul class="map-list"> <h3 class="map-title">Motorola Home</h3> <li><a class="map-link" href="https://www.motorola.co.uk/accessories/d">All Accessories</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/motorola-headphones">Headphones</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/moto360/p">Wearables</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/accessories/bluetooth-speakers">Portable Speakers</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/accessories/dash-cameras">Auto Accessories</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/accessories/power-and-charging">Power and Charging</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/accessories/cases-and-protectors">Cases and Protectors</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/home/d">All Smart Products</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/home/baby-and-home-monitors">Baby Monitors</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/home/home-monitors">Home Monitors</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/home/home-and-office-phones">Home & Office Phones</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/account#/orders ">My Orders</a></li> </ul> <ul class="map-list"> <h3 class="map-title">Support</h3> <li><a class="map-link" href="/app/home/">All Products</a></li> <li><a class="map-link" href="/app/mcp/contactus/">Contact Us</a></li> <li><a class="map-link" href="https://www.motorola-support.com/uk-en/">Interactive Tutorials</a></li> </ul> <ul class="map-list"> <h3 class="map-title">About</h3> <li><a class="map-link" href="https://www.motorola.co.uk/about">About Motorola</a></li> <li><a class="map-link" href="https://www.lenovo.com/gb/en/about/">About Lenovo</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/legal/terms-of-use">Terms of Use</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/legal/terms-of-sale">Terms of Sale</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/legal/privacy-policy">Website Privacy</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/about-innovation">Innovation</a></li> <li><a class="map-link" href="http://www.motorolacareers.com/">Careers</a></li> <li><a class="map-link" href="https://www.motorola.co.uk/legal/product-privacy">Product Privacy</a></li> </ul> </div>  <div class="btn-dropdown"> <button class="map-button select">more information</button></div><div class="container-center box-sizing footer-container"> <div class="footer-wrapper-text"> <img class="footer-motorola-logo" src="/euf/assets/motorola_v3/assets/logos/motorola-logo.svg" alt="Motorola Logo" /> <div class="footer-text footer-text--left"> <h5 class="footer-title">漏2024 Motorola Mobility LLC. All Rights Reserved</h5> <br /> <p> Android, Google, Google Play, Nexus and other marks are trademarks of Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. </p> </div> </div> <div class="footer-location"> <div class="footer-wrapper-flag"> <img class="footer-flag-usa" src="/euf/assets/motorola_v3/assets/logos/flag-uk.svg" alt="Flag" /> <span class="footer-link">United Kingdom &ensp;| <a id="link" href="https://www.motorola.com/country-selector">Change Location</a> </span> </div> <span class="footer-text footer-text--right"> <p> * All battery life claims are approximate and based on a standard mixed use profile. The mixed use profile is based on Motorola devices on major 4G LTE networks with excellent coverage and includes both usage and standby time. Out-of- box settings are applied to the mixed use profile to project battery performance. Actual battery performance will vary and depends on many factors including signal strength, network configuration, age of battery, operating temperature, features selected, device settings, and voice, data, and other application usage patterns. </p> </span> </div></div> <div class="footer-botton-mobile"> <h5 class="footer-title-mobile">漏2024 Motorola Mobility LLC. All Rights Reserved</h5> </div> </footer><style>.cancelModal .modal-body {padding: 1rem;}#ipModal {z-index: 1095;}.modal-open {overflow: hidden;}.modal-open .modal {overflow-x: initial;overflow-y: initial;margin-top: initial;}.ipModal .modal-dialog .modal-content {width: auto;border: none;}.ipModal.in .modal-dialog-centered { min-height: auto;}.ipModal {position: fixed;top: 0;right: 0;bottom: 0;left: 0;z-index: 1050;display: none;-webkit-overflow-scrolling: touch;outline: 0;}.ipModal .modal-dialog{background-color: initial;}.ipModal.fade .modal-dialog {-webkit-transform: translate(0, -25%);-ms-transform: translate(0, -25%);-o-transform: translate(0, -25%);transform: translate(0, -25%);-webkit-transition: -webkit-transform 0.3s ease-out;-o-transition: -o-transform 0.3s ease-out;transition: transform 0.3s ease-out;}.ipModal.in .modal-dialog {-webkit-transform: translate(0, 0);-ms-transform: translate(0, 0);-o-transform: translate(0, 0);transform: translate(0, 0);}.ipModal .modal-dialog {position: relative;width: auto;margin: 10px;}.ipModal .modal-dialog .modal-content {position: relative;background-color: #ffffff;-webkit-background-clip: padding-box;background-clip: padding-box;border-radius: 6px;-webkit-box-shadow: 0 3px 9px rgba(0, 0, 0, 0.5);box-shadow: 0 3px 9px rgba(0, 0, 0, 0.5);outline: 0;}.modal-backdrop {position: fixed;top: 0;right: 0;bottom: 0;left: 0;z-index: 1040;background-color: #000000;}.modal-backdrop.fade {filter: alpha(opacity=0);opacity: 0;}.modal-backdrop.in {filter: alpha(opacity=50);opacity: 0.5;}.ipModal .modal-dialog .modal-content .modal-body {position: relative;}.modal-scrollbar-measure {position: absolute;top: -9999px;width: 50px;height: 50px;overflow: scroll;}@media (min-width: 768px) {.ipModal .modal-dialog {max-width: 45rem;margin: 1.75rem auto;}.ipModal .modal-dialog .modal-content {-webkit-box-shadow: 0 5px 15px rgba(0, 0, 0, 0.5);box-shadow: 0 5px 15px rgba(0, 0, 0, 0.5);}.modal-sm {width: 300px;}}@media (min-width: 992px) {.modal-lg {width: 900px;}}.hide {display: none !important;}.show {display: block !important;}.flag-text a:hover{color: #cf4039;}.home-site a:hover {color: #0000EE;}.modal {background-color: transparent;padding: initial;}.modal-dialog {background-color: #020f19;margin: auto;padding: 20px;color: #fff;border-radius: 20px;justify-content: center;display: flex;line-height: 30px;display: flex;text-align: center;width: 40%;}.modal .modal-body {align-items: initial;display: initial;flex-direction: initial;justify-content: initial;min-height: initial;padding: initial;}a {color: #cf4039;text-decoration: underline;text-decoration-color: transparent;}.flag-text-continue a:hover {color: #0000EE;text-decoration: underline;}.home-site a:hover {color: #0000EE;text-decoration: underline;}.fade {opacity: 1;}.modal {width: initial;margin-left: initial;border: initial;border-radius: initial;}.modal.fade.in {top: 0;}.modal.fade {transition: none;}.close{margin-right: 1rem !important;float:right;font-size:21px !important;font-weight:700;line-height:1;color:#000;text-shadow:0 1px 0 #fff;filter:alpha(opacity=20);opacity:.2}.close:focus,.close:hover{color:#000;text-decoration:none;cursor:pointer;filter:alpha(opacity=50);opacity:.5}button.close{padding:0;cursor:pointer;background:0 0;border:0;-webkit-appearance:none;-moz-appearance:none;appearance:none}.modal-header{ height: 1.5rem;}.modal .modal-header .close{color: #000 !important;height: auto !important;}.modal .modal-header .close:before{transform: none;}.modal .modal-header{padding: initial !important;}.modal-header .close{margin-top: 0.5rem !important;}</style><div class="loader" style="display: none;"></div> <script>var YUI_config={"fetchCSS":false,"modules":{"RightNowTreeView":"/euf/core/3.9/js/5.291/min/modules/ui/treeview.js","RightNowTreeViewDialog":"/euf/core/3.9/js/5.291/min/modules/ui/treeviewdialog.js","RightNowTreeViewDropdown":"/euf/core/3.9/js/5.291/min/modules/ui/treeviewdropdown.js"},"lang":["en-GB","en-US"],"injected":true,"comboBase":"//motorola-global-en-uk.widget.custhelp.com/ci/cache/yuiCombo/","groups":{"gallery-treeview":{"base":"/rnt/rnw/yui_3.18/gallery-treeview/","modules":{"gallery-treeview":{"path":"gallery-treeview-min.js"}}}}};</script> <script type="text/javascript" src="/euf/core/3.9/js/5.291/min/RightNow.js"></script> <script type="text/javascript" src="/euf/generated/optimized/1732728168/templates/motorola.bde3dbdd6bd6026bb5908594208e71bc.js"></script> <script> /* <![CDATA[ */ RightNow.Env=(function(){var _props={module:'standard',coreAssets:'/euf/core/3.9/',yuiCore:'/rnt/rnw/yui_3.18/',profileData:{"isLoggedIn":false,"previouslySeenEmail":null}};return function(prop){return _props[prop];};})();RightNow.Interface.setMessagebase(function(){return {"ATTRIBUTES_LC_LBL":"attributes","ATTRIBUTE_HAVENT_SPECIFIED_VALID_IT_LBL":"Value for '%s' attribute is a number and you haven't specified a valid value for it.","BACK_LBL":"Back","BEG_DIALOG_PLS_DISMISS_DIALOG_BEF_MSG":"Beginning of dialogue. Please dismiss dialogue before continuing","CHANGED_LBL":"Changed","CLOSE_CMD":"Close","COL_SAVE_ED_ERR_L_INV_E_PERMISSIONS_MSG":"Widget changes could not be saved due to errors while saving. Please check the file permissions.","DIALOG_LBL":"dialogue","DIALOG_PLEASE_READ_TEXT_DIALOG_MSG_MSG":"Dialogue. Please read text above for dialogue message","END_DIALOG_PLS_DISMISS_DIALOG_BEF_MSG":"End of dialogue. Please dismiss dialogue before continuing","ERROR_LBL":"Error","ERRORS_LBL":"Errors","ERROR_PCT_S_LBL":"Error: %s","ERROR_REQUEST_ACTION_COMPLETED_MSG":"There was an error with the request and the action could not be completed.","ERR_SUBMITTING_FORM_DUE_INV_INPUT_LBL":"There was an error submitting the form, due to invalid input","ERR_SUBMITTING_SEARCH_MSG":"There was a problem with your request. Please change your search terms and try again.","HELP_LBL":"Help","INFORMATION_LBL":"Information","INFORMATION_S_LBL":"Information: %s","OK_LBL":"OK","PCT_S_ATTRIB_REQD_HAVENT_VALUE_MSG":"The '%s' attribute is required and you haven't specified a value for it.","PG_COL_SAVE_ED_ERR_L_INV_E_PERMISSIONS_MSG":"Widget changes of page could not be saved due to errors while saving. Please check the page file permissions.","REVEALED_DISP_TB_DD_OP_ADDTL_T_EXPOSED_MSG":"Note: The widget, when revealed, can be inspected, but you may need to perform additional actions for it to be exposed.","SOME_INST_ID_BUT_SEE_ITS_SATTRIBUTESS_MSG":"Some or all instances of this widget are hidden, but you can see its %sattributes%s.","SUCCESS_S_LBL":"Success: %s","TEMPL_COL_SAVE_ED_ERR_INV_TEMPL_PRMSSNS_MSG":"Widget changes of template could not be saved due to errors while saving. Please check the template file permissions.","THIS_WIDGET_HAS_NO_ATTRIBUTES_MSG":"This widget has no attributes.","THIS_WIDGET_HAS_NO_VIEW_LBL":"This widget has no view","VAL_PCT_S_ATTRIB_MINIMUM_VAL_ACCD_MSG":"Value for '%s' attribute is too small. The minimum value accepted is %s, but the value received was %s.","VAL_PCT_S_ATTRIB_MAX_VAL_ACCD_PCT_S_MSG":"Value for '%s' attribute is too large. The maximum value accepted is %s, but the value received was %s.","VIEW_ATTRIBUTES_LBL":"View Attributes","WARNING_LBL":"Warning","WARNING_S_LBL":"Warning: %s","WIDGET_CHANGES_ERRORS_WILL_IGNORED_MSG":"Widget changes with errors will be ignored."};}); RightNow.Interface.setConfigbase(function(){return {"DE_VALID_EMAIL_PATTERN":"^((([-_!#$%&'*+\/=?^~`{|}\\w]+(\\.[.]?[-_!#$%&'*+\/=?^~`{|}\\w]+)*)|(\"[^\"]+\"))@[0-9A-Za-z]+([\\-]+[0-9A-Za-z]+)*(\\.[0-9A-Za-z]+([\\-]+[0-9A-Za-z]+)*)+[; ]*)$","CP_HOME_URL":"home","CP_FILE_UPLOAD_MAX_TIME":300,"OE_WEB_SERVER":"en-gb.support.motorola.com","SUBMIT_TOKEN_EXP":120};}); RightNow.Url.setParameterSegment(4); RightNow.Url.setSession('L2F2LzEvdGltZS8xNzMyOTk1ODcyL2dlbi8xNzMyOTk1ODcxL3NpZC9mVTM3RUY1NXc3UnlyUXlDSGtTUTRyX0RiOUx5cmJLQ1BpaG5TTEdFS0hnS1c3Sm54VjdBOUhrT2M4YWslN0VmazB3T3Z5MEdTTVpvQmN3ZVhJQXBpdUpRT1A4QSU3RUNwWmFUb3lPYnFZQ19FaURGQnFNWFFnVTMxX1lnJTIxJTIx'); RightNow.Event.setNoSessionCookies(true); RightNow.Interface.Constants = {"API_VALIDATION_REGEX_EMAIL":"((([-_!#$%&'*+\/=?^~`{|}\\w]+([.][-_!#$%&'*+\/=?^~`{|}\\w]*)*)|(\"[^\"]+\"))@[0-9A-Za-z]+([\\-]+[0-9A-Za-z]+)*(\\.[0-9A-Za-z]+([\\-]+[0-9A-Za-z]+)*)+[;, ]*)+"}; YUI().use('event-base',function(Y){Y.on('domready',function(){var n=RightNow.namespace,W=RightNow.Widgets,c='createWidgetInstance'; W.setInitialWidgetCount(4); W[c]({"i":{"c":"header","n":"header","w":0},"a":[],"j":[]},'W10=','fUpLAk~nQXfJnvKBoWCefQAl4DKT3SwD5DrFWYxfpUHiPi39jHSjzbuvVQTTB_QcoX5oqV4tNUl4rHF4swkqQREx3LbYqQCIT~jYSiBxVmf9DyexFqJYYUoZ6a0PqwHbuqsU4Jz0XYm7I!',1732995872,'header_0','custom/Template/header','Custom.Widgets.Template.header','0','ZlVSVn41SmVuclFodmdnanBQMlhhWjNNRnBNakVJb3hRcnZETXVzOFEyN1pCQWtGSH5YSHlLTWRiQ3hvSFIzUktrcmROTXN0bX5CVVE0Tmpnajl6Z3lwMnE3elpHfkdwbzV1Ymd6eGNscGRMTWdYNElTZ3hpblZEZjR5T340eXgzUzVrU3lyRjZXOX5Cd2R6MW1uUXZleW1iOFFzemdPZVUx'); W[c]({"i":{"c":"login","n":"login","w":1},"a":{"login_url":"\/app\/utils\/welcome?p_next_page=home"},"j":[]},'W10=','fUSYDw7rsInKkM4UDdPgZnapFfdAtJ1jfVUNaKuxj4NmG5X1ZJt_GJLDdl8U~ztskHl4S8ilbAH2~PO1aIFLDlIPNf73LK9dAbqbb1nRftDY49KXy9YhvguUaWitO4LMN7oHGWaurSsDA!',1732995872,'login_1','custom/Template/login','Custom.Widgets.Template.login','1','ZlV5NXdLcjhBMFdCMUNhQkdsalU1UjhWcnBsaGlINTR1RWtWWVBUdU5fNX5PNFNGVFVDNXVHenRza1J1dE1OX2xqaU1vNkhTYjVPUHpoeXJLUEY4SEg3ZWhJUWcwWWZacFNRNTBpY3R6T2QyYVBYRTVUM3hsNXdWYzBRM3JXS0RlSW4yZjVRY21VVlFPd3E0cjhwU0dPZndnUF9kdUdTN2E3'); W[c]({"i":{"c":"footer","n":"footer","w":3},"a":[],"j":{"ipdetectenabletip":"Yes","ipcountry":"Flag of Singapore","ipcountrycode":"sg","ip":"8.222.208.146","ipinterface":"motorola_mobility_en_xp","ipcountrytext":"<div style=\"position: relative;\"><div class=\"modal fade ipModal\" id=\"ipModal\" tabindex=\"-1\" role=\"dialog\" aria-labelledby=\"ipModalLabel\" aria-hidden=\"true\"><div class=\"modal-dialog modal-dialog-centered\" role=\"document\"> <div class=\"modal-content\"><div class=\"modal-header\"> <button type=\"button\" class=\"close\" data-dismiss=\"modal\">\u00d7<\/button><\/div> <div class=\"modal-body\"> <div class=\"flag-container\"> <div class=\"flag\"> <img class=\"flag-img\" src=\"https:\/\/motorola-global-portal.custhelp.com\/euf\/assets\/mcp\/flag\/flags\/4x3\/sg.svg\" alt=\"Singapore\" \/> <\/div> <div class=\"flag-text\" >Looks like you are in Singapore<\/div> <div class=\"home-site\" >Visit our <a href=\"https:\/\/en-apac.support.motorola.com\/app\/error\/error_id\/1\/session\/L2F2LzEvdGltZS8xNzMyOTk1ODcxL2dlbi8xNzMyOTk1ODcxL3NpZC9mVWNUMDB3JTdFblhhdWhuam5OUkpsTTdRWUt4aW42elBlZzBmMERfRHBmRzZUanJkZDg5cm1KZ2h2aEVQOGw2N3F3NTNBczlQWUtEMkh3NE8zTFhIX2xkRG1OWXZyRjE1OUw5QTIzYiU3RXNHNGx0cjRhZXRUSWY5MFpBJTIxJTIx\">Rest of Asia Pacific<\/a> website<\/div> <\/div> <\/div> <div class=\"flag-text-continue\" >No thanks, I'd like to proceed to the <a id=\"stay_same_site\" href=\"javascript:void(0)\">United Kingdom <\/a> site<\/div><\/div><\/div><\/div><\/div>","exp_days":365}},'W10=','fUCmmHaQYzd8gN6SPRizoACqqquLeZI0M7MUAotn_l6~Rc3itnhnF96KXMlQojpwK1wOQXnJeo_YPetyRj_tB60FvAFWEy2fh2wi8XAEApF6Wc4vNWB_QG_hATb26uwoMP9niIoiWgpGg!',1732995872,'footer_3','custom/Template/footer','Custom.Widgets.Template.footer','3','ZlVMS1dFU2lzOEFmQklxcWg4eFBMejMzRmZfUHd_eFJQVTEyR0FxRVhicnc3UXJ6MmE3cGQyQWU1eTlsTkVaQ0N2R0d6U09IczBsN1phfm85RVhiQWhXM0s0V0U4SX5oTlc1QnJ6ZDJMZXB3fkphWG5rWDBTZXV5azJpRnl5cUVuRDFNcTlHYmlCWkp2VDRQVExQcGZXMk0xREJ4THBDeDN5'); W[c]({"i":{"c":"loader","n":"loader","w":4},"a":[],"j":[]},'W10=','fU~aFa1Y1s1bNxkqMEBngg8FwBXDIEInLY7dkabhtRrJ8E4vc1P45ya76QqHPJaECPpfKeJCsXIh9Zw2JyCRigTCEXx6lhfwFcVyJsJJOeqhIcTt9AdQ4ilHsYVOnQhnPuiM2i1QKfcO0!',1732995872,'loader_4','custom/Template/loader','Custom.Widgets.Template.loader','4','ZlUxTEdPQkJ3UlRZWlVxOWlnVGw5Q1ZrUWVDbWxDYWZfR29OeU1lWlRhdTR_TmgyTkdPTXdffn5weFZOenhBSWZpTmI4cDJMcDU3UjlhWjhra2dfbml2MVhXQW9ZVzV6NEpTRTRUTnZOXzR2QkI2ZHJ3S21tUU5Yb0Z5ZDBPXzFzfjNlaTc3azJfNEFTUThyZUY0OHljbGxUVDVhUW1GcEF3'); })}); /* ]]> */ </script> <script type="text/javascript"> var _rnq=_rnq||[];_rnq.push({"s":"lPT8IKRq","uh":"e3bd4f43","uc":"en-gb.support.motorola.com\/app\/error\/error_id\/1","b":"ca23836","i":"motorola_global:motorola_global_en_uk","f":"rnw","p":"Customer Portal","v":"24.2.0.1-b291-sp5","th":"www.rnengage.com"}); (function(e){var b,d,a=document.createElement("iframe"),c=document.getElementsByTagName("script");a.src="javascript:false";a.title="Action Capture";a.role="presentation";(a.frameElement||a).style.cssText="position:absolute;width:0;height:0;border:0";c=c[c.length-1];c.parentNode.insertBefore(a,c);try{b=a.contentWindow.document}catch(f){d=document.domain,a.src="javascript:var d=document.open();d.domain='"+d+"';void(0);",b=a.contentWindow.document}b.open()._l=function(){for(var a;e.length;)a=this.createElement("script"), d&&(this.domain=d),a.src=e.pop(),this.body.appendChild(a)};b.write('<head><title>Action Capture</title></head><body onload="document._l();">');b.close()})(["https://www.rnengage.com/api/e/ca23836/e.js","//www.rnengage.com/api/1/javascript/acs.js"]); </script></body> <script>window.interdeal={"sitekey":"c262cc4f3661556a97dfd2df2e98b946","Position":"Left","Menulang":"EN-GB","domains":{"js":"https://cdn.equalweb.com/","acc":"https://access.equalweb.com/"},"btnStyle":{"vPosition":["20%",null],"scale":["0.4","0.4"],"color":{"main":"#ffffff","second":"#000000"},"icon":{"type":1,"shape":"semicircle","outline":false}}};(function(doc, head, body){var coreCall=doc.createElement('script');coreCall.src=interdeal.domains.js+'core/4.5.12/accessibility.js';coreCall.defer=true;coreCall.integrity='sha512-QHRb6G6oDd5olis2Cry60Jf8LsyOtVE0nD9n2LcY20fodiZahlu99srQ3UNKvosE/tZrQ2Fs4CeAPX+MCZpg7w==';coreCall.crossOrigin= 'anonymous';coreCall.setAttribute('data-cfasync', true );body? body.appendChild(coreCall) : head.appendChild(coreCall);})(document, document.head, document.body);</script></html>