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</a> </li> <li class="js-toggle-content" data-target="nav" data-show-overlay="true"> <a class="mod-nav-meta__burger a-link" href="#" aria-label="show menu"> <div class="mod-nav-meta__burger-wrapper"> <span class="mod-nav-meta__burger-line mod-nav-meta__burger-line-1"></span> <span class="mod-nav-meta__burger-line mod-nav-meta__burger-line-2"></span> <span class="mod-nav-meta__burger-line mod-nav-meta__burger-line-3"></span> </div> <span class="mod-nav-meta__burger-caption hidden-xs">選單</span> </a> </li> </ul> </nav> </div> </div> <div class="mod mod-anchorbar js-anchorbar hidden-print" data-connectors="anchorbar, responsive"> <div class="js-anchorbar-container mod-anchorbar__container o-header__flyout"></div> <script type="text/template" id="anchorbar-template"> <div class="mod-anchorbar__scrolloverlay mod-anchorbar__scrolloverlay--left js-scrolloverlay" data-scroll-direction="left"></div> <div class="mod-anchorbar__scrollbar js-scrollbar"> <ul class="mod-anchorbar__list container nav nav-tabs js-anchorbar-list"> [[ for(var i=0, item; i < items.length; i++){ item = items[i]; ]] <li class="mod-anchorbar__list-item js-anchor-item"> <a class="mod-anchorbar__anchor js-anchor caption [[= item.cssClass ]]" href="[[= item.target ]]">[[= item.title ]]</a> </li> [[ } ]] </ul> <div class="mod-anchorbar__progressbar js-progressbar"></div> </div> <div class="mod-anchorbar__scrolloverlay mod-anchorbar__scrolloverlay--right js-scrolloverlay" data-scroll-direction="right"></div> </script> </div> <div class="mod mod-languageswitch container o-header__flyout" data-connectors="toggle" > <div class="row hidden-print mod-language-layout "> <div class="mod-country-list col-md-6 a-select__container h-margin-bottom-0"> <p class="mod-languageswitch__select-country-label">請選擇您的所在位置：</p> <select class="js-countryselect js-prevent-select2" name="countries" aria-label="select your country"> <option value=" 阿根廷 / Argentina" data-country="ar" > 阿根廷 / Argentina </option> <option value="中國 / China" data-country="cn" > 中國 / China </option> <option value="中國台灣 / Taiwan" data-country="tw" selected > 中國台灣 / Taiwan </option> <option value="丹麥 / Denmark" data-country="dk" > 丹麥 / Denmark </option> <option value="加拿大 / Canada" data-country="ca" > 加拿大 / Canada </option> <option value="匈牙利 / Hungary" data-country="hu" > 匈牙利 / Hungary </option> <option value="印度 / India" data-country="in" > 印度 / India </option> <option value="土耳其 / Turkey" data-country="tr" > 土耳其 / Turkey </option> <option value="墨西哥 / Mexico" data-country="mx" > 墨西哥 / Mexico </option> <option value="奧地利 / Austria" data-country="at" > 奧地利 / Austria </option> <option value="巴西 / Brazil" data-country="br" > 巴西 / Brazil </option> <option value="德國 / Germany" data-country="de" > 德國 / Germany </option> <option value="意大利 / Italy" data-country="it" > 意大利 / Italy </option> <option value="愛爾蘭 / Ireland" data-country="ie" > 愛爾蘭 / Ireland </option> <option value="挪威 / Norway" data-country="no" > 挪威 / Norway </option> <option value="捷克的 / Czech Republic" data-country="cz" > 捷克的 / Czech Republic </option> <option value="斯洛伐克 / Slovakia" data-country="sk" > 斯洛伐克 / Slovakia </option> <option value="新加坡 / Singapore" data-country="sg" > 新加坡 / Singapore </option> <option value="日本 / Japan" data-country="jp" > 日本 / Japan </option> <option value="比利時 / Belgium" data-country="be" > 比利時 / Belgium </option> <option value="法國 / France" data-country="fr" > 法國 / France </option> <option value="波羅的海國家 / Baltics" data-country="78EA03004DF54198916DA9DB676EDDB9" > 波羅的海國家 / Baltics </option> <option value="波蘭 / Poland" data-country="pl" > 波蘭 / Poland </option> <option value="泰國 / Thailand" data-country="th" > 泰國 / Thailand </option> <option value="澳大利亞 / Australia" data-country="au" > 澳大利亞 / Australia </option> <option value="瑞典 / Sweden" data-country="se" > 瑞典 / Sweden </option> <option value="瑞士 / Switzerland" data-country="ch" > 瑞士 / Switzerland </option> <option value="羅馬尼亞 / Romania" data-country="ro" > 羅馬尼亞 / Romania </option> <option value="美國 / United States of America" data-country="us" > 美國 / United States of America </option> <option value="芬蘭 / Finland" data-country="fi" > 芬蘭 / Finland </option> <option value="英國 / United Kingdom" data-country="gb" > 英國 / United Kingdom </option> <option value="荷蘭 / Netherlands" data-country="nl" > 荷蘭 / Netherlands </option> <option value="葡萄牙 / Portugal" data-country="pt" > 葡萄牙 / Portugal </option> <option value="西班牙 / Spain" data-country="es" > 西班牙 / Spain </option> <option value="越南 / Vietnam" data-country="vi" > 越南 / Vietnam </option> <option value="韓國 / South Korea" data-country="kr" > 韓國 / South Korea </option> <option value="馬來西亞 / Malaysia" data-country="my" > 馬來西亞 / Malaysia </option> </select> <p class="mod-languageswitch__country-label">國家</p> </div> <div class="mod-language-list col-md-6 a-select__container h-margin-bottom-0"> <p class="mod-languageswitch__cta">請選擇一種語言：</p> <ul class="mod-languageswitch__list js-language-list"> <li class="mod-languageswitch__list-item " data-country="ar"> <a href="/es-es/servicios" class="mod-languageswitch__language-link"><span>西班牙文 / Spanish</span></a> </li> <li class="mod-languageswitch__list-item " data-country="cn"> <a href="/zh-cn/services" class="mod-languageswitch__language-link"><span>中文 / Chinese</span></a> </li> <li class="mod-languageswitch__list-item " data-country="cn"> <a href="/en-cn/services" class="mod-languageswitch__language-link"><span>英文 / English</span></a> </li> <li class="mod-languageswitch__list-item country-state-active state-selected" data-country="tw"> <a href="/zh-tw/services" class="mod-languageswitch__language-link"><span>中文 / Chinese</span></a> </li> <li class="mod-languageswitch__list-item " data-country="dk"> <a href="/en-se/services" class="mod-languageswitch__language-link"><span>英文 / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="ca"> <a href="/en-ca/services" class="mod-languageswitch__language-link"><span>英文 / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="ca"> <a href="/fr-ca/services" class="mod-languageswitch__language-link"><span>法文 / French</span></a> </li> <li class="mod-languageswitch__list-item " data-country="hu"> <a href="/hu-hu/services" class="mod-languageswitch__language-link"><span>匈牙利文 / Hungarian</span></a> </li> <li class="mod-languageswitch__list-item " data-country="hu"> <a href="/en-hu/services" class="mod-languageswitch__language-link"><span>英文 / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="in"> <a href="/en-in/services" class="mod-languageswitch__language-link"><span>英文 / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="tr"> <a href="/tr-tr/hizmetler" class="mod-languageswitch__language-link"><span>土耳其文 / Turkish</span></a> </li> <li class="mod-languageswitch__list-item " data-country="mx"> <a href="/es-mx/servicios" class="mod-languageswitch__language-link"><span>西班牙文 / Spanish</span></a> </li> <li class="mod-languageswitch__list-item " data-country="at"> <a href="/de-at/services" class="mod-languageswitch__language-link"><span>德文 / German</span></a> </li> <li class="mod-languageswitch__list-item " data-country="at"> <a href="/en-at/services" class="mod-languageswitch__language-link"><span>英文 / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="br"> <a href="/pt-br/services" class="mod-languageswitch__language-link"><span>葡萄牙文 / Portuguese</span></a> </li> <li class="mod-languageswitch__list-item " data-country="de"> <a href="/de-de/services" class="mod-languageswitch__language-link"><span>德文 / German</span></a> </li> <li class="mod-languageswitch__list-item " data-country="de"> <a href="/en-de/services" class="mod-languageswitch__language-link"><span>英文 / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="it"> <a href="/it-it/assistenza" class="mod-languageswitch__language-link"><span>義大利文 / Italian</span></a> </li> <li class="mod-languageswitch__list-item " data-country="ie"> <a href="/en-gb/services" class="mod-languageswitch__language-link"><span>英文 / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="no"> <a href="/en-se/services" class="mod-languageswitch__language-link"><span>英文 / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="cz"> <a href="/cs-cz/services" class="mod-languageswitch__language-link"><span>捷克文 / Czech</span></a> </li> <li class="mod-languageswitch__list-item " data-country="sk"> <a href="/sk-sk/servisn%c3%a9-slu%c5%beby" class="mod-languageswitch__language-link"><span>斯洛伐克文 / Slovak</span></a> </li> <li class="mod-languageswitch__list-item " data-country="sg"> <a href="/en-sg/services" class="mod-languageswitch__language-link"><span>英文 / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="sg"> <a href="/zh-sg/services" class="mod-languageswitch__language-link"><span>中文 / Chinese</span></a> </li> <li class="mod-languageswitch__list-item " data-country="jp"> <a href="/ja-jp/%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9" class="mod-languageswitch__language-link"><span>日文 / Japanese</span></a> </li> <li class="mod-languageswitch__list-item " data-country="be"> <a href="/en-be/services" class="mod-languageswitch__language-link"><span>英文 / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="be"> <a href="/fr-be/services" class="mod-languageswitch__language-link"><span>法文 / French</span></a> </li> <li class="mod-languageswitch__list-item " data-country="be"> <a href="/nl-be/services" class="mod-languageswitch__language-link"><span>荷蘭文 / Dutch</span></a> </li> <li class="mod-languageswitch__list-item " data-country="fr"> <a href="/fr-fr/services" class="mod-languageswitch__language-link"><span>法文 / French</span></a> </li> <li class="mod-languageswitch__list-item " data-country="78EA03004DF54198916DA9DB676EDDB9"> <a href="/en-se/services" class="mod-languageswitch__language-link"><span>英文 / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="pl"> <a href="/pl-pl/serwis" class="mod-languageswitch__language-link"><span>波蘭文 / Polish</span></a> </li> <li class="mod-languageswitch__list-item " data-country="th"> <a href="/th-th/%e0%b8%9a%e0%b8%a3%e0%b8%b4%e0%b8%81%e0%b8%b2%e0%b8%a3%e0%b8%95%e0%b9%88%e0%b8%b2%e0%b8%87%e0%b9%86" class="mod-languageswitch__language-link"><span>泰國 / Thai</span></a> </li> <li class="mod-languageswitch__list-item " data-country="au"> <a href="/en-au/services" class="mod-languageswitch__language-link"><span>英文 / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="se"> <a href="/sv-se/services" class="mod-languageswitch__language-link"><span>瑞典文 / Swedish</span></a> </li> <li class="mod-languageswitch__list-item " data-country="se"> <a href="/en-se/services" class="mod-languageswitch__language-link"><span>英文 / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="ch"> <a href="/de-ch/services" class="mod-languageswitch__language-link"><span>德文 / German</span></a> </li> <li class="mod-languageswitch__list-item " data-country="ch"> <a href="/en-ch/services" class="mod-languageswitch__language-link"><span>英文 / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="ch"> <a href="/fr-ch/services" class="mod-languageswitch__language-link"><span>法文 / French</span></a> </li> <li class="mod-languageswitch__list-item " data-country="ro"> <a href="/ro-ro/servicii" class="mod-languageswitch__language-link"><span>羅馬尼亞文 / Romanian</span></a> </li> <li class="mod-languageswitch__list-item " data-country="us"> <a href="/en-us/services" class="mod-languageswitch__language-link"><span>英文 / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="fi"> <a href="/en-se/services" class="mod-languageswitch__language-link"><span>英文 / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="gb"> <a href="/en-gb/services" class="mod-languageswitch__language-link"><span>英文 / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="nl"> <a href="/nl-be/services" class="mod-languageswitch__language-link"><span>荷蘭文 / Dutch</span></a> </li> <li class="mod-languageswitch__list-item " data-country="pt"> <a href="/pt-pt/services" class="mod-languageswitch__language-link"><span>葡萄牙文 / Portuguese</span></a> </li> <li class="mod-languageswitch__list-item " data-country="es"> <a href="/es-es/servicios" class="mod-languageswitch__language-link"><span>西班牙文 / Spanish</span></a> </li> <li class="mod-languageswitch__list-item " data-country="vi"> <a href="/vi-vn/c%c3%a1c-d%e1%bb%8bch-v%e1%bb%a5" class="mod-languageswitch__language-link"><span>越南語 / Vietnamese</span></a> </li> <li class="mod-languageswitch__list-item " data-country="kr"> <a href="/ko-kr/%ec%84%9c%eb%b9%84%ec%8a%a4" class="mod-languageswitch__language-link"><span>韓文 / Korean</span></a> </li> <li class="mod-languageswitch__list-item " data-country="my"> <a href="/en-my/services" class="mod-languageswitch__language-link"><span>英文 / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="my"> <a href="/zh-my/services" class="mod-languageswitch__language-link"><span>中文 / Chinese</span></a> </li> </ul> </div> </div> </div> <div class="mod mod-search a-search o-header__flyout hidden-print"> <div class="container"> <form action="/zh-tw/search-results-page" class="row" method="GET"> <fieldset class="mod-search__input-wrapper offset-md-1 col-md-10 offset-lg-2 col-lg-8"> <input class="a-search__input a-input__field a-input__field--lateral-indent js-searchfield" type="search" id="header-search" placeholder="您的搜索關鍵字" name="q" tabindex="-1" /> <button class="a-link a-search__submit-btn icon-search" type="submit" aria-label="start search"></button> </fieldset> </form> </div> <div class="mod mod-headerteaser position-search"> <a class="row" href="/zh-tw/robot-guide"> <div class="mod-headerteaser_left col col-md-6"> <div class="mod-headerteaser_img"> <div class="mod-headerteaser_img-container" style="background-image:url(/-/media/kuka-corporate/images/guided-selling/navi-teaser-image.png?rev=-1&w=767&hash=AB0EB7BA8A1AD0538CF3E4828BBA7940)"></div> </div> </div> <div class="mod-headerteaser_right col col-md-6"> <div> <div class="h4">KUKA機械手臂指南</div> <div class="mod-headerteaser_text">使用KUKA機械手臂指南，只要簡單點選產業和應用，馬上找到適合的案例和機械手臂規格!</div> <div class="copy"><span class="show-more">立即體驗機械手臂指南!</span></div> </div> </div> </a> </div> </div> <div class="mod mod-login a-login m-flyout hidden-print" data-url="/api/login/GetMyKukaLogin"> <div class="container mod-login__flyout"> <div class="mod-login__flyout__box"> <div class="h3 box__headline"> my.KUKA：您的數位化入口網站 </div> <ul class="list-unstyled box__list"> <li>線上購買產品</li> <li>查看產品資料和可用性</li> <li>註冊和管理購買的產品</li> <li>使用以雲端為基礎的軟體</li> <li>無縫存取各種 KUKA 工具</li> </ul> <div class="box__btns"> <form method="POST"> <button class="a-btn a-btn--primary" type="submit">Login</button> </form> <a href="/zh-tw/services/my-kuka-new" target="" class="a-btn a-btn--tertiary">了解更多</a> </div> </div> </div> <script type="text/template" id="login-tpl"> <div class="m-flyout__wrapper"> <div class="m-flyout__overlay js-overlay"> <div class="m-flyout__list m-flyout__list--container"> [[ if(isAuthenticated) { ]] <div class="row"> <div class="col-12 mod-login__salutation">Hello <span class="username-placeholder">[[= username ]]</span>,</div> <div class="col-12 col-md-6 col-lg-3"> <div class=""> <a href="https://my.kuka.com/s/" target=""> <div><img data-src="/-/media/kuka-corporate/images/system/login-menu/mykukaloginmenu.png?rev=-1&w=600&hash=830338E2BBC81DE61F2D7D6BA97DEB8E" /></div> <div class="mod-login__headline">my.KUKA: Your digital customer portal</div> <div class="copy"><p>Buy robots and spare parts, view technical data, manage licenses and more: my.KUKA combines numerous e-services in a user-friendly interface. This gives you access to information and individual support for your robot applications at any time and from anywhere.</p></div> <span class="mod-login__show-more">Visit my.KUKA</span></a> </div> </div> <div class="col-12 col-md-6 col-lg-3"> <div class=""> <a href="https://my.kuka.com/s/" target="_blank"> <div><img data-src="/-/media/kuka-corporate/images/system/login-menu/marketplace-login-menu.png?rev=-1&w=600&hash=E0D94E8D77455927089B0F941BCEA885" /></div> <div class="mod-login__headline">Your online shop for KUKA products</div> <div class="copy"><ul> <li><strong>Spare parts: </strong>Find more than 25,000 spare parts for your industrial robots.</li> <li><strong>Software:</strong> Order KUKA Xpert or the KUKA.DeviceConnector.</li> <li><strong>Products:</strong> Order all KUKA products, such as industrial robots, Cell4 or positioners.</li> <li><strong>KUKA services:</strong> You will also find digital support services in our comprehensive service catalog.</li> </ul></div> <span class="mod-login__show-more">Visit Marketplace</span></a> </div> </div> <div class="col-12 col-md-6 col-lg-3"> <div class=""> <a href="https://xpert.kuka.com/" target="_blank"> <div><img data-src="/-/media/kuka-corporate/images/system/login-menu/xpert-login-menu.png?rev=-1&w=600&hash=017E79E0C41680CDB079C8E79C88D3E8" /></div> <div class="mod-login__headline">KUKA Xpert: digital manual with instructions and documentation for KUKA products</div> <div class="copy"><p>A digital knowledge database for all KUKA products, accessible at any time and from anywhere: KUKA Xpert offers comprehensive technical information especially for service technicians, planners, programmers, operators, and commissioning engineers.</p></div> <span class="mod-login__show-more">Visit KUKA Xpert</span></a> </div> </div> <div class="col-12 col-md-6 col-lg-3"> <div class=""> <a href=" https://load.kuka.com/app/#/" target="_blank"> <div><img data-src="/-/media/kuka-corporate/images/system/login-menu/compose-login-menu.png?rev=-1&w=600&hash=554CC4D16CA381E118F9C282C82339E7" /></div> <div class="mod-login__headline">Payload analysis to find the right robot for your needs</div> <div class="copy"><p>Perform payload analyses with KUKA Compose. The free software offers extra search filters as well as the option of comparing up to three robots simultaneously to find the ideal robot model for your requirements.</p></div> <span class="mod-login__show-more">Visit KUKA.Load</span></a> </div> </div> </div> <div class="row"> <div class="col-12 col-md-6 col-lg-3"> <div class="mod-login__logout-btn"> <a data-logout="true"> <span class="a-btn a-btn--tertiary a-btn--sm">Logout</span> </a> </div> </div> </div> [[ } ]] <div class="row"> [[ if(!isAuthenticated) { ]] <form method="POST"> <button class="a-btn a-btn--primary a-btn--sm" type="submit">Login</button> </form> [[ } ]] </div> </div> </div> </div> </script> </div> <div class="a-site-overlay js-site-overlay"></div> </header> <div id="browserWarning" class="mod mod-browser-warning" data-ignore="true" hidden> <div class="container h-tbl"> <div class="mod-browser-warning__copy intro h-tbl__cell"> <p>您使用的是舊版 <strong>Internet Explorers</strong> 流覽器。<br>請更新您的流覽器以便獲得最佳顯示效果</p> </div> </div> </div> <script type="text/javascript"> if (document.documentMode) { var element = document.getElementById('browserWarning'); element.style.display = 'block'; } </script> <main class="container js-anchorbar-trigger"> <div class="row"> <div class="col-sm-10 offset-sm-1"> <div class="row"> <div class="col-sm-12"> <section class="mod mod-page-intro skin-page-intro-overview h-margin-top-0 text-center js-parallax-wrapper"> <div class="h-fullwidth-wrapper"> <div class="h-fullwidth-wrapper__content"> <figure class="mod-page-intro__figure "> <span class="js-parallax"> <span class="h-multiplier js-multiplier" style="" data-bg-xs="background-image: url('/-/media/kuka-corporate/images/customer-services/kuka_services.jpg?rev=0ebc2e7293bb46b789592cb7f3206563&w=767&hash=ECFD34C1102BD321A0F2E00ACA39A7BF');" data-bg-md="background-image: url('/-/media/kuka-corporate/images/customer-services/kuka_services.jpg?rev=0ebc2e7293bb46b789592cb7f3206563&w=1400&hash=F0DA15719B7AB49A750D1FEF773404A2');" data-bg-lg="background-image: url('/-/media/kuka-corporate/images/customer-services/kuka_services.jpg?rev=0ebc2e7293bb46b789592cb7f3206563&w=1900&hash=3F9FA3F02ADDEEA3F56DCBF740C48494');"></span> </span> <figcaption class="mod-page-intro__bd l-page-intro container"> <div class="row"> <div class="col-md-10 offset-md-1 col-lg-8 offset-lg-2"> <h1 class="mod-page-intro__headline h2"><strong>KUKA 售後服務</strong> </h1> </div> </div> </figcaption> </figure> </div> </div> <section class="mod-breadcrumb-container mod-subpage-container"> <div class="row"> </div> </section> </section> <div class="mod mod-text" data-ignore="true"> <div class="copy">透過我們的全球網路以及使用最先進的通訊手法，我們作為全球市場的領導者，可以為客戶提供優質的服務。<br /><br />您可以從我們獨一無二的最高品質諮詢和售後服務中獲益，包括在我們的學院為您的員工提供培訓、全年無休的 24 小時熱線以及針對機器人、系統和整體設備的現代化改造。除此之外，我們還為您提供備件，提供現場服務、二手設備、機器整修以及個人化的客戶解決方案。透過這種方式，我們就可以為您的設備保證最高的可用性。<br /></div> </div> <a class="mod mod-bannerteaser row h-pos-relative h-pull-row-right-1 h-pull-row-left-1 background-light-gray" href="/-/media/kuka-downloads/imported/87f2706ce77c4318877932fb36f6002d/kui_broschuere_customerservice_enus_web.pdf?rev=5bda1eb3fdae4187aec01afe41e8d015" data-ignore="true" target="_blank" > <span class="js-anchorlink" id="Brochure" data-anchor-title="宣傳冊"></span> <figure class="mod-bannerteaser__image col-md-8"> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/kuka-corporate/images/customer-services/kuka-costumer-service-brochure.jpg?rev=-1&w=1400&hash=05959779803435FFDE1E337B5E6E44F2" loading=lazy srcset="/-/media/kuka-corporate/images/customer-services/kuka-costumer-service-brochure.jpg?rev=-1&w=767&hash=AB33694C3D338EC403C60DC390590585 767w, /-/media/kuka-corporate/images/customer-services/kuka-costumer-service-brochure.jpg?rev=-1&w=1400&hash=05959779803435FFDE1E337B5E6E44F2 1400w" sizes="(min-width: 1px) 93.75vw" /> </picture> </figure> <div class="mod-bannerteaser__cta col-md-4 text-center"> <h3 class="h-margin-top-0 h-margin-bottom-10">客戶服務手冊</h3> <p class="mod-bannerteaser__text copy">所有服務供參考</p> <span class="mod-bannerteaser__button a-btn a-btn--icon a-btn--tertiary icon-forward"></span> </div> </a> <article class="mod mod-text" data-ignore="true"> <span class="js-anchorlink" id="ServiceOverview" data-anchor-title="服務概覽"></span> <div class="mod-text__headline"><h2>完美的客戶服務：</h2></div> <div class="copy"></div> </article> <article class="mod mod-teaser skin-teaser-three h-pull-row-right-1 h-pull-row-left-1" data-ignore="true"> <div class="row"> <hr class="mod-teaser__hr col-6 offset-3 col-md-4 offset-md-4"> </div> <div class="row mod-teaser__row"> <div class="col-12 col-md-4 mod-teaser__body"> <a class="mod-teaser__link--3col" href="/zh-tw/services/technical-hotline-consulting"> <h3 class="mod-teaser__headline">技術服務熱線和諮詢</h3> <p class="mod-teaser__text">KUKA 的熱線隨時在您身邊。透過快速的故障分析，我們為您的生產提供保障。請您以電話連絡我們。</p> <figure> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/kuka-corporate/images/customer-services/kukaservicecontracts/kuka_costumer_service_hotline_beratung.jpg?rev=-1&w=1400&hash=96654434AC3EF32708A4BEC648F14E36" loading=lazy srcset="/-/media/kuka-corporate/images/customer-services/kukaservicecontracts/kuka_costumer_service_hotline_beratung.jpg?rev=-1&w=767&hash=AA99D4250769B01CE0ECAE811580DBD0 767w, /-/media/kuka-corporate/images/customer-services/kukaservicecontracts/kuka_costumer_service_hotline_beratung.jpg?rev=-1&w=1400&hash=96654434AC3EF32708A4BEC648F14E36 1400w" sizes="(min-width: 768px) calc(93.75vw/3), (max-width: 767px) 90vw" /> </picture> </figure> <span class="mod-teaser__cta--3col a-btn a-btn--icon a-btn--secondary icon-forward"></span> </a> </div> <div class="col-12 col-md-4 mod-teaser__body"> <a class="mod-teaser__link--3col" href="/zh-tw/services/my-kuka-new"> <h3 class="mod-teaser__headline">my.KUKA：您的數位化入口網站 </h3> <p class="mod-teaser__text">查看機器人資料、訂購備品、管理許可證等等：my.KUKA 將大量自助功能匯總在一個使用方便的介面上。</p> <figure> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/kuka-corporate/images/products/software/cloud-sw/my_kuka/mykuka_stage.jpg?rev=-1&w=1400&hash=8E1F53EF41FF8D4DBDAC2F87BD1E2A73" loading=lazy srcset="/-/media/kuka-corporate/images/products/software/cloud-sw/my_kuka/mykuka_stage.jpg?rev=-1&w=767&hash=1412C1CE27BAF48E5A412F104F45AB79 767w, /-/media/kuka-corporate/images/products/software/cloud-sw/my_kuka/mykuka_stage.jpg?rev=-1&w=1400&hash=8E1F53EF41FF8D4DBDAC2F87BD1E2A73 1400w" sizes="(min-width: 768px) calc(93.75vw/3), (max-width: 767px) 90vw" /> </picture> </figure> <span class="mod-teaser__cta--3col a-btn a-btn--icon a-btn--secondary icon-forward"></span> </a> </div> <div class="col-12 col-md-4 mod-teaser__body"> <a class="mod-teaser__link--3col" href="/zh-tw/services/downloads"> <h3 class="mod-teaser__headline">下載</h3> <p class="mod-teaser__text">在此您可以找到型錄、CAD檔、證書，還有更多相關資訊都在下載中心。</p> <figure> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/kuka-corporate/images/customer-services/download_center.jpg?rev=-1&w=1400&hash=5D4874F500DEA3F1DDE3F75D085C4EF5" loading=lazy srcset="/-/media/kuka-corporate/images/customer-services/download_center.jpg?rev=-1&w=767&hash=DCF6626F5017194C54A0955EE5F822B7 767w, /-/media/kuka-corporate/images/customer-services/download_center.jpg?rev=-1&w=1400&hash=5D4874F500DEA3F1DDE3F75D085C4EF5 1400w" sizes="(min-width: 768px) calc(93.75vw/3), (max-width: 767px) 90vw" /> </picture> </figure> <span class="mod-teaser__cta--3col a-btn a-btn--icon a-btn--secondary icon-forward"></span> </a> </div> </div> <div class="row mod-teaser__row"> <div class="col-12 col-md-4 mod-teaser__body"> <a class="mod-teaser__link--3col" href="/zh-tw/services/college-door"> <h3 class="mod-teaser__headline">KUKA 學院</h3> <p class="mod-teaser__text">請瞭解我們按照全球品質標準在世界各地開設的培訓課程和研討會，全部按照您的需求進行個人化的量身定制。</p> <figure> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/kuka-corporate/images/customer-services/teaser-kuka-college.jpg?rev=-1&w=1400&hash=1A0CF50FCBE7ED54A44597A17E420F8D" loading=lazy srcset="/-/media/kuka-corporate/images/customer-services/teaser-kuka-college.jpg?rev=-1&w=767&hash=16BE20D2F7634DE6A6F9B9BC74956ECA 767w, /-/media/kuka-corporate/images/customer-services/teaser-kuka-college.jpg?rev=-1&w=1400&hash=1A0CF50FCBE7ED54A44597A17E420F8D 1400w" sizes="(min-width: 768px) calc(93.75vw/3), (max-width: 767px) 90vw" /> </picture> </figure> <span class="mod-teaser__cta--3col a-btn a-btn--icon a-btn--secondary icon-forward"></span> </a> </div> <div class="col-12 col-md-4 mod-teaser__body"> <a class="mod-teaser__link--3col" href="/zh-tw/services/kuka-used-robots"> <h3 class="mod-teaser__headline">二手工業機器人</h3> <p class="mod-teaser__text">機器人自動化入門</p> <figure> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/kuka-corporate/images/customer-services/kuka_used-robots-new.jpg?rev=3f4db0d24a7340d391425986230aea86&w=1400&hash=E1AED974234B74D0298714E1C007B037" loading=lazy srcset="/-/media/kuka-corporate/images/customer-services/kuka_used-robots-new.jpg?rev=3f4db0d24a7340d391425986230aea86&w=767&hash=8ED64AD00135A750393297324192C9AA 767w, /-/media/kuka-corporate/images/customer-services/kuka_used-robots-new.jpg?rev=3f4db0d24a7340d391425986230aea86&w=1400&hash=E1AED974234B74D0298714E1C007B037 1400w" sizes="(min-width: 768px) calc(93.75vw/3), (max-width: 767px) 90vw" /> </picture> </figure> <span class="mod-teaser__cta--3col a-btn a-btn--icon a-btn--secondary icon-forward"></span> </a> </div> <div class="col-12 col-md-4 mod-teaser__body"> <a class="mod-teaser__link--3col" href="/zh-tw/services/spare-parts"> <h3 class="mod-teaser__headline">KUKA 備品中心</h3> <p class="mod-teaser__text">您可以從我們對機器人、工作單元和設備快速而又全方位的備品服務中獲益。</p> <figure> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/kuka-corporate/images/customer-services/mykuka/3-prozent_mykuka_sale.jpg?rev=-1&w=1400&hash=D9F35A3D30DB03D3AADF82E845587660" loading=lazy srcset="/-/media/kuka-corporate/images/customer-services/mykuka/3-prozent_mykuka_sale.jpg?rev=-1&w=767&hash=59C24EFC8CF5894C3F3114EDB40315C0 767w, /-/media/kuka-corporate/images/customer-services/mykuka/3-prozent_mykuka_sale.jpg?rev=-1&w=1400&hash=D9F35A3D30DB03D3AADF82E845587660 1400w" sizes="(min-width: 768px) calc(93.75vw/3), (max-width: 767px) 90vw" /> </picture> </figure> <span class="mod-teaser__cta--3col a-btn a-btn--icon a-btn--secondary icon-forward"></span> </a> </div> </div> <div class="row mod-teaser__row"> <div class="col-12 col-md-4 mod-teaser__body"> <a class="mod-teaser__link--3col" href="/zh-tw/services/service_roboter-und-maschinen"> <h3 class="mod-teaser__headline">機器人和機器的服務</h3> <p class="mod-teaser__text">從最初的想法到升級——我們在自動化的整個生命週期中陪伴您，為您提供量身訂製的服務。</p> <figure> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/kuka-corporate/images/customer-services/service_robots-machines/header-customer-service-keyvisual.jpg?rev=-1&w=1400&hash=C4F1EB74586E9C0284B739DEF68F859E" loading=lazy srcset="/-/media/kuka-corporate/images/customer-services/service_robots-machines/header-customer-service-keyvisual.jpg?rev=-1&w=767&hash=2E577B27815A3CC3F9D5B2F5F1F63804 767w, /-/media/kuka-corporate/images/customer-services/service_robots-machines/header-customer-service-keyvisual.jpg?rev=-1&w=1400&hash=C4F1EB74586E9C0284B739DEF68F859E 1400w" sizes="(min-width: 768px) calc(93.75vw/3), (max-width: 767px) 90vw" /> </picture> </figure> <span class="mod-teaser__cta--3col a-btn a-btn--icon a-btn--secondary icon-forward"></span> </a> </div> <div class="col-12 col-md-4 mod-teaser__body"> <a class="mod-teaser__link--3col" href="/zh-tw/services/system-service"> <h3 class="mod-teaser__headline">現場設備服務：遍佈全球，全面性服務</h3> <p class="mod-teaser__text">歡迎來到 KUKA 設備服務。我們為系統設備工程提供廣泛全面的服務：從試運轉、維修到維護和檢修，以及設備擴展。</p> <figure> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/kuka-corporate/images/customer-services/anlagenservice-intro-image-2.jpg?rev=-1&w=1400&hash=83F60F7C8BFDCF36AD7D91BDC49E3E09" loading=lazy srcset="/-/media/kuka-corporate/images/customer-services/anlagenservice-intro-image-2.jpg?rev=-1&w=767&hash=680C68B41968C4082C67FC13D8EB32F6 767w, /-/media/kuka-corporate/images/customer-services/anlagenservice-intro-image-2.jpg?rev=-1&w=1400&hash=83F60F7C8BFDCF36AD7D91BDC49E3E09 1400w" sizes="(min-width: 768px) calc(93.75vw/3), (max-width: 767px) 90vw" /> </picture> </figure> <span class="mod-teaser__cta--3col a-btn a-btn--icon a-btn--secondary icon-forward"></span> </a> </div> <div class="col-12 col-md-4 mod-teaser__body"> <a class="mod-teaser__link--3col" href="/zh-tw/services/cybersecurity"> <h3 class="mod-teaser__headline">KUKA Cybersecurity </h3> <p class="mod-teaser__text">Device and production security is a top priority at KUKA. Here you will find all about documentation, security updates and vulnerability reporting. </p> <figure> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/kuka-corporate/images/customer-services/cybersecurity-vulnerability-report/header-cybersecurity-vulnerability-report-kuka.jpg?rev=-1&w=1400&hash=7D2506D82C7E285EECBE84410FB376C8" loading=lazy srcset="/-/media/kuka-corporate/images/customer-services/cybersecurity-vulnerability-report/header-cybersecurity-vulnerability-report-kuka.jpg?rev=-1&w=767&hash=425BC1F5BC942769507E08C1A475B612 767w, /-/media/kuka-corporate/images/customer-services/cybersecurity-vulnerability-report/header-cybersecurity-vulnerability-report-kuka.jpg?rev=-1&w=1400&hash=7D2506D82C7E285EECBE84410FB376C8 1400w" sizes="(min-width: 768px) calc(93.75vw/3), (max-width: 767px) 90vw" /> </picture> </figure> <span class="mod-teaser__cta--3col a-btn a-btn--icon a-btn--secondary icon-forward"></span> </a> </div> </div> <div class="row mod-teaser__row"> <div class="col-12 col-md-4 mod-teaser__body"> <a class="mod-teaser__link--3col" href="/zh-tw/services/customer-service-contacts"> <h3 class="mod-teaser__headline">全球客戶服務聯絡方式</h3> <p class="mod-teaser__text">KUKA 客戶服務團隊遍佈全球，竭誠為您服務。在此您可找到合適的連絡方式，我們很樂意為您提供幫助。</p> <figure> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/kuka-corporate/images/about-kuka/location-finder/servicefinder-tab-image-alle.svg?rev=-1&w=1400&hash=A4E02E82939D53A13A85108331A347AC" loading=lazy srcset="/-/media/kuka-corporate/images/about-kuka/location-finder/servicefinder-tab-image-alle.svg?rev=-1&w=767&hash=3892CA8C7EBAAD0D3E9CA65D9AF505D5 767w, /-/media/kuka-corporate/images/about-kuka/location-finder/servicefinder-tab-image-alle.svg?rev=-1&w=1400&hash=A4E02E82939D53A13A85108331A347AC 1400w" sizes="(min-width: 768px) calc(93.75vw/3), (max-width: 767px) 90vw" /> </picture> </figure> <span class="mod-teaser__cta--3col a-btn a-btn--icon a-btn--secondary icon-forward"></span> </a> </div> </div> </article> 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