Kuluttajasopimukset ja virhevastuu, vialliset tuotteet

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Lakisääteinen vastuu ja tuotetakuu EU-maissa; vastuuvaatimukset ja viallisista tuotteista ilmoittaminen."> <meta name="date" content="20/07/2022"> <meta name="last-modified" content="20/07/2022"> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <meta name="format-detection" content="telephone=no"> <meta property="og:title" content="Kuluttajasopimukset ja virhevastuu, vialliset tuotteet - Your Europe"> <meta property="og:url" content="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/index_fi.htm"> <meta property="og:image" content="https://europa.eu/youreurope/business/images/logos/youreurope_facebook_share_logo.png"> <meta property="og:site_name" content="Your Europe"> <meta property="og:description" content=" Oikeudenmukaisuutta ja avoimuutta koskevat vaatimukset kuluttajasopimuksissa. Myynnin jälkeinen vastuu kuluttajasopimuksissa. 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<li><a href="https://europa.eu/youreurope/citizens/travel/security-and-emergencies/emergency-assistance-vehicles-ecall/index_fi.htm">Hätänumeroon 112 perustuva autojen eCall-järjestelmä</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/travel/holidays/index_fi.htm">Pakettimatkat ja lomaosakkeet<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/travel/holidays/timeshare/index_fi.htm">Lomaosakkeet ja muut pitkäkestoiset lomatuotteet EU:ssa</a></li> <li><a href="https://europa.eu/youreurope/citizens/travel/holidays/package-travel/index_fi.htm">Matkapaketit ja yhdistetyt matkajärjestelyt</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/index_fi.htm">Työ ja eläke<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/work-abroad/index_fi.htm">Työskentely ulkomailla<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/cross-border-commuters/index_fi.htm">Rajatyöntekijät</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/equal-treatment-with-nationals/index_fi.htm">Työntekijöiden yhdenvertainen kohtelu</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/posted-workers/index_fi.htm">Lähetetyt työntekijät</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/work-in-public-sector-abroad/index_fi.htm">Työskentely julkisella sektorilla ulkomailla</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/work-permits/index_fi.htm">Työluvat</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/employment-contracts/index_fi.htm">Työsopimukset</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/rules-working-road-transport/index_fi.htm">Maantieliikenteen työntekijöitä koskevat EU:n säännöt</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/liability-insurance/index_fi.htm">Vastuuvakuutus toisesta EU-maasta</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/index_fi.htm">Ammattipätevyys<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/regulated-professions/index_fi.htm">Säännellyt ammatit</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/apply-permanent-provision-services/index_fi.htm">Oikeus tarjota palveluja pysyvästi toisessa EU-maassa</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/apply-temporary-provision-services/index_fi.htm">Oikeus tarjota palveluja väliaikaisesti toisessa EU-maassa</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/professional-bodies-language-requirements/index_fi.htm">Asiakirjat ja muodollisuudet</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/european-professional-card/index_fi.htm">Eurooppalainen ammattikortti (EPC)</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/brexit/index_fi.htm">EU ja Yhdistynyt kuningaskunta: ammattipätevyys</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/index_fi.htm">Sosiaaliturva ja etuudet<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/social-security/index_fi.htm">Sosiaaliturvajärjestelmät EU:ssa</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/country-coverage/index_fi.htm">Sosiaaliturva ulkomailla</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/unemployment/index_fi.htm">Työttömänä ulkomailla</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/transferring-unemployment-benefits/index_fi.htm">Työttömyyskorvauksen siirtäminen</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/cannot-find-work-abroad/index_fi.htm">Jos työtä ei löydy</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/family-benefits/index_fi.htm">Perhe-etuudet</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/death-grants/index_fi.htm">Perhe-eläkkeet ja kuolemantapauksen johdosta myönnettävät avustukset</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/social-security-forms/index_fi.htm">Sosiaaliturvaan liittyviä lomakkeita</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/retire-abroad/index_fi.htm">Eläkkeellä ulkomailla<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/work/retire-abroad/supplementary-pensions-abroad/index_fi.htm">Lisäeläkkeet ulkomailla</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/retire-abroad/state-pensions-abroad/index_fi.htm">Kansaneläkkeet ulkomailla</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/taxes/index_fi.htm">Verot<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/work/taxes/income-taxes-abroad/index_fi.htm">Tuloverot ulkomailla</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/taxes/double-taxation/index_fi.htm">Kaksinkertainen verotus</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/index_fi.htm">Ajoneuvot<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/cars/index_fi.htm">Autot<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/vehicles/cars/buying-leasing-car-abroad/index_fi.htm">Auton osto ja leasingvuokraus</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/cars/vat-buying-selling-cars/index_fi.htm">Arvonlisävero autoa ostettaessa tai myytäessä</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/cars/company-cars/index_fi.htm">Työsuhdeautot</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/driving-licence/index_fi.htm">Ajokortti<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/vehicles/driving-licence/driving-licence-exchange-recognition/index_fi.htm">Ajokortin vaihtaminen ja tunnustaminen EU:ssa</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/driving-licence/get-driving-licence/index_fi.htm">Ajokortin saaminen EU:ssa</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/driving-licence/driving-licence-renewal/index_fi.htm">Ajokortin uusiminen toisessa EU-maassa</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/insurance/index_fi.htm">Vakuutukset<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/vehicles/insurance/validity/index_fi.htm">Liikennevakuutuksen voimassaolo EU:ssa</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/insurance/accident/index_fi.htm">Autoilijan vakuutusturva ulkomailla</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/registration/index_fi.htm">Rekisteröinti<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/vehicles/registration/formalities/index_fi.htm">Auton rekisteröintimenettely ja -asiakirjat</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/registration/registration-abroad/index_fi.htm">Auton rekisteröinti toisessa EU-maassa</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/registration/taxes-abroad/index_fi.htm">Autoverotus toisessa EU-maassa</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/index_fi.htm">Ulkomailla asuminen<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/index_fi.htm">Oleskeluoikeus<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/inactive-citizens/index_fi.htm">Työvoimaan kuulumattomat EU-kansalaiset</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/jobseekers/index_fi.htm">Työnhakijoiden oleskeluoikeus</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/pensioners/index_fi.htm">Eläkeläisten oleskeluoikeus</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/students/index_fi.htm">Opiskelijoiden oleskeluoikeus</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/workers/index_fi.htm">Työntekijät – oleskeluoikeus</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/brexit-residence-rights/index_fi.htm">EU:n kansalaisten oleskeluoikeudet Yhdistyneessä kuningaskunnassa ja Yhdistyneen kuningaskunnan kansalaisten oleskeluoikeudet EU:ssa</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/naturalisation/index_fi.htm">Kansalaisuuden myöntäminen</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/index_fi.htm">Perheenjäsenten oleskeluoikeus<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/eu-wife-husband-children/index_fi.htm">Puoliso ja lapset, jotka ovat EU-kansalaisia</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/non-eu-wife-husband-children/index_fi.htm">Puoliso ja lapset, jotka eivät ole EU-kansalaisia</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/partners/index_fi.htm">Kumppani rekisteröidyssä parisuhteessa</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/parents/index_fi.htm">Vanhemmat</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/other-family/index_fi.htm">Muut sukulaiset</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/jobseekers-family/index_fi.htm">Työnhakijan perheenjäsenet</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/index_fi.htm">Asiakirjat ja muodollisuudet<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/eu-family-members-registration/index_fi.htm">Perheenjäsenten rekisteröinti toisessa EU-maassa (EU-kansalaiset)</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/eu-nationals-permanent-residence/index_fi.htm">EU-kansalaisen pysyvä oleskeluoikeus – yli viiden vuoden oleskelu ulkomailla</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/non-eu-family-members-permanent-residence/index_fi.htm">EU:n ulkopuolelta kotoisin olevien perheenjäsenten pysyvä oleskeluoikeus</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/non-eu-family-members-residence-card/index_fi.htm">EU:n ulkopuolelta kotoisin olevien perheenjäsenten oleskelukortti </a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/registering-residence/index_fi.htm">Maassa oleskelun rekisteröinti – yli kolmen kuukauden oleskelu ulkomailla</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/reporting-presence/index_fi.htm">Maassa oleskelusta ilmoittaminen – enintään kolmen kuukauden oleskelu ulkomailla </a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/registering-birth/index_fi.htm">Syntymän rekisteröinti</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/legal-gender-recognition/index_fi.htm">Sukupuolen vahvistaminen</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/buying-house/index_fi.htm">Asunnon ostaminen</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/deregistering-residence/index_fi.htm">Lähtöilmoituksen tekeminen</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/index_fi.htm">Vaalit, vetoomukset ja kuulemiset<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/european-elections/index_fi.htm">EU-vaalit</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/home-country-elections/index_fi.htm">Vaalit kotimaassa</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/municipal-elections/index_fi.htm">Kuntavaalit</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/petitions-consultations/index_fi.htm">Vetoomukset ja kuulemiset</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/index_fi.htm">Koulutus ja nuoriso<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/school/index_fi.htm">Koulu<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/school/partner/index_fi.htm">Yhteistyö ulkomaisten koulujen kanssa</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/school/enrol/index_fi.htm">Koulun aloitus toisessa EU-maassa</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/university/index_fi.htm">Korkeakoulu<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/university/admission-entry-conditions/index_fi.htm">Korkeakoulut: opiskeluoikeus ja pääsyvaatimukset</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/university/fees-and-financial-help/index_fi.htm">Korkeakoulujen lukukausimaksut ja taloudellinen tuki</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/university/recognition/index_fi.htm">Korkeakoulututkintojen tunnustaminen</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/university/study-abroad/index_fi.htm">Opiskelu ulkomailla ja apurahat</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/university/working-while-studying/index_fi.htm">Työskentely opintojen ohessa</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/traineeships/index_fi.htm">Harjoittelu<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/traineeships/financial/index_fi.htm">Harjoitteluapurahat</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/volunteering/index_fi.htm">Vapaaehtoistyö ulkomailla<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/volunteering/where-to-start/index_fi.htm">Vapaaehtoistyö – Näin pääset alkuun</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/volunteering/practical-preparations/index_fi.htm">Vapaaehtoistyön käytännön valmistelut</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/research/index_fi.htm">Tutkijat<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/research/jobs/index_fi.htm">Tutkijoiden apurahat ja työpaikat</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/research/tax/index_fi.htm">Ulkomailla työskentelevien tutkijoiden verotus</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/index_fi.htm">Terveys<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/index_fi.htm">Ennakoimaton sairaanhoito<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/going-to-doctor-hospital-abroad/index_fi.htm">Lääkärikäynti tai sairaalahoito ulkomailla</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/payments-reimbursements/index_fi.htm">Ennakoimaton sairaanhoito: maksut ja korvaukset</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/temporary-stays/index_fi.htm">Sairausvakuutus tilapäisoleskelun aikana</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/ehic/index_fi.htm">Eurooppalainen sairaanhoitokortti (EHIC)</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/planned-healthcare/index_fi.htm">Ennalta suunniteltu sairaanhoito ulkomailla<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/health/planned-healthcare/right-to-treatment/index_fi.htm">Ennalta suunniteltu sairaanhoito ulkomailla</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/planned-healthcare/expenses-reimbursements/index_fi.htm">Maksut ja korvaukset: ennalta suunniteltu sairaanhoito ulkomailla</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/planned-healthcare/get-more-info/index_fi.htm">Tiedotuspisteet – valtioiden rajat ylittävä terveydenhuolto</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/prescription-medicine-abroad/index_fi.htm">Lääkkeiden osto toisesta EU-maasta<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/health/prescription-medicine-abroad/prescriptions/index_fi.htm">Reseptilääkkeen ostaminen toisesta EU-maasta</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/prescription-medicine-abroad/expenses-reimbursements/index_fi.htm">Ulkomailta ostettujen reseptilääkkeiden kulut ja korvaukset</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/prescription-medicine-abroad/buying-medicines-online/index_fi.htm">Lääkkeiden ostaminen verkosta</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/when-living-abroad/index_fi.htm">Ulkomailla asuvan sairausvakuutus<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/health/when-living-abroad/health-insurance-cover/index_fi.htm">Sairausvakuutus ulkomailla</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/when-living-abroad/residential-care-home/index_fi.htm">Hoitokotiin muuttaminen</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/when-living-abroad/preventive-healthcare/index_fi.htm">Ennaltaehkäisevä terveydenhuolto</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/family/index_fi.htm">Perheasiat<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/family/children/index_fi.htm">Lapset<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/family/children/parental-responsibility/index_fi.htm">Vanhempainvastuu</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/children/adoption/index_fi.htm">Adoptio</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/children/abduction/index_fi.htm">Lapsikaappaukset</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/family/couple/index_fi.htm">Pariskunnat<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/family/couple/marriage/index_fi.htm">Avioliitto</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/registered-partners/index_fi.htm">Rekisteröidyt parisuhteet</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/de-facto-unions/index_fi.htm">Avoliitto</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/divorce-separation/index_fi.htm">Avioero ja asumusero</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/maintenance/index_fi.htm">Elatusvelvollisuus – elatusapu perheenjäsenille</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/property-regimes-international-couples/index_fi.htm">Kansainvälisten parien varallisuussuhteet</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/getting-public-documents-accepted/index_fi.htm">Viranomaistodistusten käyttö toisessa EU-maassa</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/family/inheritances/index_fi.htm">Kuolema, vainajan kuljetus kotimaahan ja kansainväliset perintöasiat<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/family/inheritances/managing-inheritance/index_fi.htm">Kansainvälisten perintöasioiden hoitaminen</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/inheritances/planning-inheritance/index_fi.htm">Kansainvälisten perintöasioiden suunnittelu</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/inheritances/death-repatriation/index_fi.htm">Kuolema ja vainajan kuljetus kotimaahan</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/index_fi.htm">Kuluttajat<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/shopping/index_fi.htm">Ostokset<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/contract-information/index_fi.htm">Sopimustiedot</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_fi.htm">Takuut ja palautukset</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/pricing-payments/index_fi.htm">Hinnoittelu ja maksut</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/shipping-delivery/index_fi.htm">Ostosten toimittaminen</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/shopping-consumer-rights/index_fi.htm">Kuluttajan oikeudet</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/vat/index_fi.htm">Arvonlisävero (ALV)</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/product-safety/index_fi.htm">Tuoteturvallisuus</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/index_fi.htm">Internet ja televiestintä<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/mobile-roaming-costs/index_fi.htm">Roaming: matkapuhelimen käyttö EU:ssa</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/access-online-content-abroad/index_fi.htm"> Verkkosisältöjen saatavuus ulkomailla</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/telecommunication-services/index_fi.htm"> Kiinteät puhelinpalvelut</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/internet-access/index_fi.htm">Internetyhteys ja internetin käyttö</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/data-protection-online-privacy/index_fi.htm">Tietosuoja ja yksityisyys verkossa</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/index_fi.htm">Rahoitustuotteet ja -palvelut<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/bank-accounts-eu/index_fi.htm">Pankkitili toisessa EU-maassa</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/consumer-credits-and-loans/index_fi.htm">Kulutusluotot</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/insurance-products/index_fi.htm">Vakuutustuotteet</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/investment-products/index_fi.htm">Sijoitustuotteet</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/mortgages/index_fi.htm">Asuntolainat</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/payments-transfers-cheques/index_fi.htm">Maksut, tilisiirrot ja šekit</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/investments-in-another-eu-country/index_fi.htm">Sijoitukset toiseen EU-maahan</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/unfair-treatment/index_fi.htm">Epäoikeudenmukainen kohtelu<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/unfair-treatment/unfair-commercial-practices/index_fi.htm">Sopimattomat kaupalliset menettelyt</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/unfair-treatment/unfair-pricing/index_fi.htm">Epäterve hinnoittelu</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/unfair-treatment/unfair-contract-terms/index_fi.htm">Kohtuuttomat sopimusehdot</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/energy-supply/index_fi.htm">Energiantoimitukset<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/energy-supply/access-use-energy-services/index_fi.htm">Energiantoimitukset ja energiapalvelut</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/energy-supply/contracts-energy-consumption/index_fi.htm">Sopimukset ja energiankulutus</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/energy-supply/complaints-dispute-resolution/index_fi.htm">Valitukset ja riidanratkaisu</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/index_fi.htm">Kuluttajariitojen ratkaiseminen<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/informal-dispute-resolution/index_fi.htm">Epämuodollinen kuluttajariitojen ratkaisu</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/out-of-court-procedures/index_fi.htm">Kuluttajien käytettävissä olevat tuomioistuimen ulkopuoliset menettelyt</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/formal-legal-actions/index_fi.htm">Kuluttajien käytettävissä olevat oikeustoimet</a></li> </ul> </li> </ul> </li> </ul> </li> <li class="group active"><a href="https://europa.eu/youreurope/business/index_fi.htm">Yrittäjänä EU:ssa<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/index_fi.htm"> Yritystoiminnan harjoittaminen<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/developing-business/index_fi.htm">Yritystoiminta toisessa EU-maassa<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/tourism/index_fi.htm">Matkailualan yritystoiminnan harjoittaminen</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/emas-registration/index_fi.htm">EMAS-rekisteröinti</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/merging-businesses/index_fi.htm">Yritysten sulautumat</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/setting-up-european-company/index_fi.htm">Eurooppayhtiön perustaminen</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/free-flow-non-personal-data/index_fi.htm">Muiden kuin henkilötietojen vapaa liikkuvuus</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/investments-other-eu-country/index_fi.htm">Tietoa rajat ylittävistä sijoituksista EU:ssa</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/digitalising/index_fi.htm"> Yrityksen digitalisointi<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-business-website/index_fi.htm"> Yrityssivuston perustaminen</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/selling-online-third-party-platforms/index_fi.htm"> Verkkomyynti kolmannen osapuolen alustalla</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_fi.htm"> Verkkokaupan perustaminen</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/securing-website/index_fi.htm"> Verkkosivuston suojaaminen</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/deliveries-fulfilment-online-sales/index_fi.htm"> Toimitukset ja verkossa tapahtuvien myyntitapahtumien päätökseen saattaminen</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/customer-service-online-businesses/index_fi.htm"> Verkossa toimivien yritysten asiakaspalvelu</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/promoting-business-online/index_fi.htm"> Yrityksen mainostaminen verkossa</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/index_fi.htm">Teollis- ja tekijänoikeudet<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/rights/index_fi.htm">Teollis- ja tekijänoikeudet</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/patents/index_fi.htm">Patentit</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/trade-marks/index_fi.htm">Tavaramerkit</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/copyright/index_fi.htm">Tekijänoikeus</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/trade-secrets/index_fi.htm">Liikesalaisuudet</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/design-protection/index_fi.htm">Mallisuoja</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/website-domains/index_fi.htm"> Verkkotunnukset</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/database-protection/index_fi.htm">Tietokantojen suoja</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/geographical-indications/index_fi.htm"> Maantieteelliset merkinnät</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/licensing-selling/index_fi.htm">Teollis- ja tekijänoikeuksien kaupallinen hyödyntäminen</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/infringement/index_fi.htm">Teollis- ja tekijänoikeuksien loukkaukset</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/start-ups/index_fi.htm">Startup-yritykset<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/running-business/start-ups/starting-business/index_fi.htm">Yrityksen perustaminen</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/start-ups/erasmus-young-entrepreneurs/index_fi.htm">Erasmus nuorille yrittäjille</a></li> </ul> </li> <li><a href="https://europa.eu/youreurope/business/running-business/eu-support-tools-sme/index_fi.htm">EU:n tukipalvelut pk-yrityksille</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/taxation/index_fi.htm">Verotus<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/taxation/excise-duties-eu/index_fi.htm"> Valmisteverot<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/taxation/excise-duties-eu/product-excise-duties/index_fi.htm">Valmisteveron alaiset tuotteet</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/excise-duties-eu/paying-excise-duties/index_fi.htm"> Valmisteverojen maksaminen</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/taxation/vat/index_fi.htm"> Arvonlisävero<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/taxation/vat/vat-rules-rates/index_fi.htm">Alv-säännöt ja alv-kannat</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/charging-deducting-vat/index_fi.htm">Arvonlisäveron kantaminen ja vähentäminen</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/vat-exemptions/index_fi.htm">Vapautus arvonlisäverosta</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/vat-refunds/index_fi.htm">Arvonlisäveron palautuksen hakeminen verkossa</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/cross-border-vat/index_fi.htm">Rajat ylittävät alv-asiat</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/check-vat-number-vies/index_fi.htm">Alv-numeron tarkistaminen (VIES-järjestelmä)</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/vat-digital-services-moss-scheme/index_fi.htm"> Digitaalisten palvelujen arvonlisävero (MOSS-järjestelmä)</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/taxation/business-tax/index_fi.htm"> Yhteisövero<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/taxation/business-tax/company-tax-eu/index_fi.htm"> Yhteisövero EU:ssa</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/business-tax/taxes-parent-companies-subsidiaries/index_fi.htm"> Emo- ja tytäryhtiöiden verotus</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/selling-in-eu/index_fi.htm">Myyntitoiminta EU:ssa<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/selling-in-eu/public-contracts/index_fi.htm"> Julkiset hankinnat<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/public-contracts/public-tendering-rules/index_fi.htm">Julkisten tarjouskilpailujen säännöt</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/public-contracts/search-bid-public-tender/index_fi.htm">Julkiseen tarjouskilpailuun osallistuminen</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/public-contracts/request-review-public-procurement-procedure/index_fi.htm">Julkisen tarjouskilpailun muutoksenhakumenettely</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/index_fi.htm"> Tavaroiden ja palveluiden myynti<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/selling-products-eu/index_fi.htm">Tuotteiden myynti EU:ssa</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/provide-services-abroad/index_fi.htm">Palvelujen tarjoaminen ulkomailla</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/ecommerce-distance-selling/index_fi.htm">Sähköinen kaupankäynti, etämyynti ja muualla kuin yrittäjän toimitiloissa tapahtuva myynti</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/package-travel/index_fi.htm"> Matkapaketit ja yhdistetyt matkajärjestelyt</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/parcel-services/index_fi.htm"> Pakettipalvelut</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/selling-in-eu/competition-between-businesses/index_fi.htm"> Yritysten välinen kilpailu<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/competition-between-businesses/competition-rules-eu/index_fi.htm">Kilpailusäännöt EU:ssa</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/competition-between-businesses/anti-competitive-behaviour/index_fi.htm"> Kilpailunvastaisesta toiminnasta ilmoittaminen</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/index_fi.htm">Henkilöstö<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/index_fi.htm">Työsopimukset<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/changes-staff-contract/index_fi.htm">Työsopimusten muuttaminen</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/employment-terms/index_fi.htm">Työsuhteen ehdot</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/fixed-term-work/index_fi.htm">Määräaikainen työ</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/inform-consult-staff/index_fi.htm">Henkilöstölle tiedottaminen ja henkilöstön kuuleminen</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/part-time-work/index_fi.htm">Osa-aikatyö</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/redundancies/index_fi.htm">Työntekijävähennykset</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/teenage-workers/index_fi.htm">Nuoret työntekijät</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/temporary-agency-work/index_fi.htm">Vuokratyö</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/seasonal-workers-non-eu-countries/index_fi.htm">EU:n ulkopuolisista maista tulevat kausityöntekijät</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/working-hours-holiday-leave/index_fi.htm">Työajat, lomat ja vapaat<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/working-hours-holiday-leave/working-hours/index_fi.htm">Työaika</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/working-hours-holiday-leave/leave-flexible-working/index_fi.htm">Lomat, vapaat ja joustavat työjärjestelyt</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/index_fi.htm">Kuljetusalan työntekijät<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/civil-aviation-staff/index_fi.htm">Siviili-ilmailualan työntekijät</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/rail-staff/index_fi.htm">Junahenkilökunta</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/road-transportation-workers/index_fi.htm">Tieliikenteen työntekijät: ajoaika ja lepoajat</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/seafarers/index_fi.htm">Merenkulkijat</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/inland-waterway-staff/index_fi.htm">Sisävesialusten työntekijät</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/posted-workers/index_fi.htm">Lähetetyt työntekijät<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/posted-workers/posting-staff-abroad/index_fi.htm">Lähetetyt työntekijät</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/posted-workers/drivers/index_fi.htm">Kuljettajan lähettäminen toiseen EU-maahan</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/social-security-health/index_fi.htm">Sosiaaliturva ja terveys<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/social-security-health/paying-contributions/index_fi.htm">Sosiaaliturvamaksujen maksaminen</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/social-security-health/work-safety/index_fi.htm">Työterveys ja työturvallisuus</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/equal-treatment-qualifications/index_fi.htm"> Yhdenvertainen kohtelu ja ammattipätevyys<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/equal-treatment-qualifications/equal-treatment/index_fi.htm">Henkilöstön yhdenvertainen kohtelu</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/equal-treatment-qualifications/reasonable-accommodation/index_fi.htm">Kohtuulliset erityisjärjestelyt</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/equal-treatment-qualifications/recognition-qualifications/index_fi.htm">Ammattipätevyyden tunnustaminen</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/index_fi.htm">Tuotevaatimukset<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/standards/index_fi.htm">Standardit<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/standards/standards-in-europe/index_fi.htm">Standardointi Euroopassa</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/compliance/index_fi.htm">Tuotteiden vaatimustenmukaisuus<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/identifying-product-requirements/index_fi.htm">Tuotevaatimukset</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/conformity-assessment/index_fi.htm">Vaatimustenmukaisuuden arviointi</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/technical-documentation-conformity/index_fi.htm">Tekniset asiakirjat ja EU-vaatimustenmukaisuusvakuutus</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/ecodesign/index_fi.htm">Ekosuunnitteluvaatimukset</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/declaration-mutual-recognition/index_fi.htm">Vastavuoroista tunnustamista koskeva ilmoitus</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/index_fi.htm">Selosteet ja merkinnät<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/ce-marking/index_fi.htm">CE-merkintä</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/energy-labels/index_fi.htm">Energiamerkintä</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/weee-label/index_fi.htm">SER-merkintä</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/footwear-label/index_fi.htm"> Jalkineiden merkinnät</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/textile-label/index_fi.htm">Tekstiilituotteiden merkinnät</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/emark/index_fi.htm">℮-merkintä</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/ecolabel/index_fi.htm">EU-ympäristömerkki</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/chemicals/index_fi.htm"> Kemikaalit<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/chemicals/registering-chemicals-reach/index_fi.htm">Kemikaalien rekisteröinti EU:ssa – REACH-asetus</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/chemicals/classification-labelling-packaging/index_fi.htm">Kemikaalien luokitus, merkinnät ja pakkaaminen</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/recycling-waste-management/index_fi.htm"> Kierrätys ja jätehuolto<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/recycling-waste-management/weee-responsibilities/index_fi.htm">Sähkö- ja elektroniikkalaiteromua koskevat velvoitteet</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/index_fi.htm">Elintarvikkeiden merkinnät<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/general-rules/index_fi.htm">Elintarvikkeiden merkintäsäännöt</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/nutrition-declaration/index_fi.htm">Ravintoarvoilmoitus</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/supplements/index_fi.htm">Ravintolisien pakkausmerkinnät</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/additives/index_fi.htm">Elintarvikelisäaineet</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/health-nutrition-claims/index_fi.htm">Ravitsemus- ja terveysväitteet</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/finance-funding/index_fi.htm">Rahoitus<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/finance-funding/accounting/index_fi.htm"> Tilinpäätös<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/finance-funding/accounting/small-micro-businesses/index_fi.htm">Pk- ja mikroyritysten kirjanpitosäännöt</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/index_fi.htm">Maksujen suorittaminen ja vastaanottaminen<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/cross-border-debt-recovery/index_fi.htm"> Saatavien perintä toisesta EU-maasta</a></li> <li><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/electronic-cash-payments/index_fi.htm">Sähköiset maksut ja käteismaksut</a></li> <li><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/late-payment/index_fi.htm">Maksun viivästyminen</a></li> <li><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/einvoicing/index_fi.htm">Sähköinen laskutus</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/finance-funding/getting-funding/index_fi.htm"> Rahoituksen saanti<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://youreurope.europa.eu/business/finance-funding/getting-funding/access-finance/fi">Rahoitus</a></li> <li><a href="https://europa.eu/youreurope/business/finance-funding/getting-funding/eu-funding-programmes/index_fi.htm">EU:n rahoitusohjelmat</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/dealing-with-customers/index_fi.htm">Asiakassuhteet<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group current"><a href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/index_fi.htm"><span>Kuluttajasopimukset ja <span class="label-end"><span>virhevastuu</span><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#check"></use></svg></span></span><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/consumer-guarantees/index_fi.htm">Tuotetakuu</a></li> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/defective-products/index_fi.htm">Vialliset tuotteet</a></li> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/consumer-contracts/index_fi.htm">Kuluttajasopimukset</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/dealing-with-customers/solving-disputes/index_fi.htm"> Kuluttajariitojen ratkaiseminen<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/solving-disputes/online-dispute-resolution/index_fi.htm"> Vaihtoehtoinen/verkkovälitteinen riidanratkaisu</a></li> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/solving-disputes/european-small-claims-procedure/index_fi.htm"> Eurooppalainen vähäisiin vaatimuksiin sovellettava menettely</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/dealing-with-customers/data-protection/index_fi.htm"> Tietosuoja<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/data-protection/data-protection-gdpr/index_fi.htm"> Yleinen tietosuoja-asetus</a></li> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/data-protection/online-privacy/index_fi.htm"> Yksityisyyden suoja verkossa</a></li> </ul> </li> </ul> </li> </ul> </li> <li><a href="https://asf.youreurope.europa.eu/?lang=fi" target="_blank">Neuvontapalvelut</a></li> <li><a href="https://fosmo.youreurope.europa.eu/?lang=fi" target="_blank">Ilmoita ongelmasta</a></li> </ul> </nav> <div id="ua-info-menu"> <div id="ua-toggle-btn" class="ye_boxbutton">Ukraina<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></div> <div id="ua-toggle-content" class="ye_boxcontent container"> <ul class="ye_list" aria-labelledby="ua-toggle-btn"> <li class="ye_listbylang" lang="ua"> <div id="ua-titlelist_ua" class="ye_title">Допомога ЄС Україні</div> <ul 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aria-label="Laajenna napsauttamalla" title="Laajenna napsauttamalla">…</button><svg focusable="false" aria-hidden="true" role="presentation"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></li> <li><a href="/youreurope/business/index_fi.htm">Yritykset</a><svg focusable="false" aria-hidden="true" role="presentation"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></li> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/index_fi.htm">Asiakassuhteet</a><svg focusable="false" aria-hidden="true" role="presentation"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></li> <li> Kuluttajasopimukset ja virhevastuu</li> </ol> </nav> </div> <main id="main-content" class="container"> <h1> Kuluttajasopimukset ja virhevastuu</h1> <div class="row"> <aside> <nav id="in-page-nav"> <div id="in-page-nav-title">Tällä sivulla</div> </nav> </aside> <div class="col"> <div id="main-article"> <p> Yrityksen on asiakassopimuksissaan noudatettava EU:n ja kansallisen tason oikeudenmukaisuus- ja avoimuusvaatimuksia. Sopimukset eivät saa sisältää epäoikeudenmukaisia ehtoja. Varmista, että yrityksesi noudattaa kuluttajalainsäädäntöä. </p> <ul> <li> <a data-linkid="6954e65b-076f-4927-bd57-cd0b5df1d223" data-master-href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/consumer-contracts/index_en.htm" href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/consumer-contracts/index_fi.htm" title="Kuluttajasopimukset">Kuluttajasopimukset</a> </li> </ul> <p> Tarkista, mikä on kuluttajasopimuksen mukainen yrityksen vastuu tuotteen myynnin jälkeen ja mitä velvoitteita sillä on asiakkaitaan kohtaan. Asiakkaalla on esimerkiksi oikeus muuttaa mieltään 14 päivän kuluessa siitä kun tuote on myyty verkkokaupassa, muualla kuin myymälässä tai etämyyntinä. Tutustu lakisääteiseen vastuuseen ja tuotetakuuseen eri EU-maissa. </p> <ul> <li> <a data-linkid="4a22640c-08af-476e-9cca-1238bfa16428" data-master-href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/consumer-guarantees/index_en.htm" href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/consumer-guarantees/index_fi.htm" title="Kuluttajan oikeudet">Kuluttajan oikeudet</a> </li> </ul> <p> Joissakin tapauksissa yritystä voidaan pitää vastuullisena sen myymistä viallisista tuotteista. Selvitä, miten voit tehdä ilmoituksen vialliseksi arvelemastasi tuotteesta. Voit myös tehdä hakuja vaarallisten tuotteiden <a data-linkid="6b864e8e-c67c-4fb3-8368-fb5eef11a04d" href="https://ec.europa.eu/consumers/consumers_safety/safety_products/rapex/alerts/?event=main.listNotifications&lng=fi" title="Safety Gate">Safety Gate</a>-tietokannassa. </p> <ul> <li> <a data-linkid="8155fe29-00db-4c8a-b38d-a53796d5713e" data-master-href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/defective-products/index_en.htm" href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/defective-products/index_fi.htm" title="Vialliset tuotteet">Vialliset tuotteet</a> </li> </ul> </div> <div id="last-checked"><span><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#calendar"></use></svg>Tarkistettu viimeksi: 20/07/2022</span></div> </div> </div> <div id="share-page"> <div>Jaa tämä sivu</div> <ul> <li><a href="https://www.facebook.com/share.php?u=https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/index_fi.htm" title="Jaa Facebookissa" target="_blank" rel="nofollow" id="sh-facebook"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/social-media-icons-V2.svg#facebook"></use></svg><span>Facebook</span></a></li> <li><a href="https://www.linkedin.com/sharing/share-offsite/?url=https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/index_fi.htm" title="Jaa LinkedInissa" target="_blank" rel="nofollow" id="sh-linkedin"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/social-media-icons-V2.svg#linkedin"></use></svg><span>Linkedin</span></a></li> <li><a href="https://twitter.com/intent/tweet?text=Kuluttajasopimukset%20ja%20virhevastuu&url=https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/index_fi.htm" title="Jaa X:ssä" target="_blank" rel="nofollow" id="sh-twitter"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/social-media-icons-V2.svg#twitter"></use></svg><span>X (Twitter)</span></a></li> <li><a href="mailto:?subject=Kuluttajasopimukset%20ja%20virhevastuu&body=https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/index_fi.htm;" id="sh-email" title="Jaa sähköpostilla" rel="nofollow"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/social-media-icons-V2.svg#email"></use></svg><span>e-mail</span></a></li> </ul> </div> </main> <footer id="footer-content" class="ye_footerpage"> <section id="feedback-bar"> <div class="container"><button id="feedback" class="standard arrow toggle">Laatua koskeva palaute<span><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></span></button><form id="feedback-form" class="toggle-content" method="post" name="fm" action="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/index_fi.htm" autocomplete="off" novalidate><input autocomplete="false" name="hidden" type="text" style="display:none;"><input type="hidden" name="section" id="section" value="/business/dealing-with-customers/consumer-contracts-guarantees/"><p class="success">Kiitos palautteestasi. 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