Microsoft Dynamics 365 | Microsoft Licensing Resources

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These applications unify CRM and ERP capabilities by delivering new purpose-built applications that work seamlessly together to help manage specific business functions. </p> <p>Technology empowers you to adapt and grow—it helps you engage customers, empower employees, optimize operations, and reinvent products and business models. 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noDepth" data-bi-cN="Learn more"> <picture> <source srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/RE4IdqP-MSLicensing_Products_Icon_m365_apps_788x440?wid=517&hei=291&fit=crop" media="(min-width: 1400px)"/> <source srcset=" https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/RE4IdqP-MSLicensing_Products_Icon_m365_apps_788x440?wid=404&hei=228&fit=crop" media="(min-width: 1084px)"/> <source srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/RE4IdqP-MSLicensing_Products_Icon_m365_apps_788x440?wid=337&hei=190&fit=crop" media="(min-width: 860px)"/> <source srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/RE4IdqP-MSLicensing_Products_Icon_m365_apps_788x440?wid=834&hei=470&fit=crop" media="(min-width: 540px)"/> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/RE4IdqP-MSLicensing_Products_Icon_m365_apps_788x440?wid=834&hei=470&fit=crop" loading="lazy" class="card-img" alt/> </picture>  <div class="card-body pt-3"> <h3 class="component-heading h4 "> Get started: Licensing 101 </h3> <div> Use this to learn the basics about how to license Microsoft Dynamics 365. </div> </div> <div class="card-footer pt-3 "> <div class="link-group" data-automation-test-id="LinkGroupDiv-"> <a data-bi-cn="Learn more" data-bi-ecn="Learn more" data-bi-ct="cta" data-bi-pa="body" class=" cta " data-target-uri="https://go.microsoft.com/fwlink/?linkid=2279233" data-bi-bhvr="0" data-bi-assetid="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/RE4IdqP-MSLicensing_Products_Icon_m365_apps_788x440?wid=517&hei=291&fit=crop" data-bi-mto data-automation-test-id="cta1-" data-bi-ehn="Get started: Licensing 101" data-bi-hn="Get started: Licensing 101" data-bi-compnm="Content card vertical 3 up - 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noDepth" data-bi-cN="Dynamics 365 Licensing Guide"> <picture> <source srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/RWGrDb-img1?wid=517&hei=291&fit=crop" media="(min-width: 1400px)"/> <source srcset=" https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/RWGrDb-img1?wid=404&hei=228&fit=crop" media="(min-width: 1084px)"/> <source srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/RWGrDb-img1?wid=337&hei=190&fit=crop" media="(min-width: 860px)"/> <source srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/RWGrDb-img1?wid=834&hei=470&fit=crop" media="(min-width: 540px)"/> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/RWGrDb-img1?wid=834&hei=470&fit=crop" loading="lazy" class="card-img" alt/> </picture>  <div class="card-body pt-3"> <h3 class="component-heading h4 "> Learn more: Licensing Guide </h3> <div> Use this guide to improve your understanding of how to license Microsoft Dynamics 365. </div> </div> <div class="card-footer pt-3 "> <div class="link-group" data-automation-test-id="LinkGroupDiv-"> <a data-bi-cn="Dynamics 365 Licensing Guide" data-bi-ecn="Dynamics 365 Licensing Guide" data-bi-ct="cta" data-bi-pa="body" class=" cta " data-target-uri="https://go.microsoft.com/fwlink/?LinkId=866544&clcid=0x409" data-bi-bhvr="0" data-bi-assetid="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/RWGrDb-img1?wid=517&hei=291&fit=crop" data-bi-mto data-automation-test-id="cta1-" data-bi-ehn="Learn more: Licensing Guide" data-bi-hn="Learn more: Licensing Guide" data-bi-compnm="Content card vertical 3 up - noDepth" data-original-text="Dynamics 365 Licensing Guide" role=" " aria-label="Download the guide to Dynamics 365 licensing." target="_blank" href="https://go.microsoft.com/fwlink/?LinkId=866544&clcid=0x409"> Dynamics 365 Licensing Guide <span class="glyph" aria-hidden="true"></span> </a> </div> </div> </div> </div> <script type="text/javascript" src="/foxtrot/etc.clientlibs/microsoft/components/content/content-card-item/v3/content-card-item/clientlibs/site.ACSHASHd41d8cd98f00b204e9800998ecf8427e.min.js" defer></script><script type="text/javascript" src="/foxtrot/etc.clientlibs/microsoft/components/content/content-card-item/v1/content-card-item/clientlibs/site.ACSHASHd41d8cd98f00b204e9800998ecf8427e.min.js" defer></script> <div class="col " clickgroup-telemetry-enabled> <div class="card text-center" data-target-uri="https://www.microsoft.com/licensing/terms/" data-bi-ecN="Learn more" data-bi-cT="Content Card" data-bi-pA="body" data-bi-ehN="Product Terms" data-bi-assetid="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/RE4MHsp-RE4IiH7?wid=517&hei=291&fit=crop" data-bi-bhvr="0" data-bi-hN="Product Terms" data-bi-compNm="Content card vertical 3 up - noDepth" data-bi-cN="Learn more"> <picture> <source srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/RE4MHsp-RE4IiH7?wid=517&hei=291&fit=crop" media="(min-width: 1400px)"/> <source srcset=" https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/RE4MHsp-RE4IiH7?wid=404&hei=228&fit=crop" media="(min-width: 1084px)"/> <source srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/RE4MHsp-RE4IiH7?wid=337&hei=190&fit=crop" media="(min-width: 860px)"/> <source srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/RE4MHsp-RE4IiH7?wid=834&hei=470&fit=crop" media="(min-width: 540px)"/> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/RE4MHsp-RE4IiH7?wid=834&hei=470&fit=crop" loading="lazy" class="card-img" alt/> </picture>  <div class="card-body pt-3"> <h3 class="component-heading h4 "> Product Terms </h3> <div> Read the terms and conditions of Microsoft Dynamics 365. </div> </div> <div class="card-footer pt-3 "> <div class="link-group" data-automation-test-id="LinkGroupDiv-"> <a data-bi-cn="Learn more" data-bi-ecn="Learn more" data-bi-ct="cta" data-bi-pa="body" class=" cta " data-target-uri="https://www.microsoft.com/licensing/terms/" data-bi-bhvr="0" data-bi-assetid="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/RE4MHsp-RE4IiH7?wid=517&hei=291&fit=crop" data-bi-mto data-automation-test-id="cta1-" data-bi-ehn="Product Terms" data-bi-hn="Product Terms" data-bi-compnm="Content card vertical 3 up - noDepth" data-original-text="Learn more" role=" " aria-label="Look into the product terms website." target="_blank" href="https://www.microsoft.com/licensing/terms/"> Learn more <span class="glyph" aria-hidden="true"></span> </a> </div> </div> </div> </div> <script type="text/javascript" src="/foxtrot/etc.clientlibs/microsoft/components/content/content-card-item/v3/content-card-item/clientlibs/site.ACSHASHd41d8cd98f00b204e9800998ecf8427e.min.js" defer></script><script type="text/javascript" src="/foxtrot/etc.clientlibs/microsoft/components/content/content-card-item/v1/content-card-item/clientlibs/site.ACSHASHd41d8cd98f00b204e9800998ecf8427e.min.js" defer></script> </div> </section> </div> </div> </div> </div> </div></div> </div> </div></div> <div class="layout-container responsivegrid my-4 aem-GridColumn aem-GridColumn--default--12" data-component-id="51e927945f39700e952adb9bd3dc97e7"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 grid-image-layout-container-uid2711 heading-bg-color-layout-container-uid2711" data-automation-test-id="layout-container-uid2711"> <style data-automation-test-id="headingColor-layout-container-uid2711"> .heading-bg-color-layout-container-uid2711{ background-color: !important; } </style> <div class="container" id="layout-container-uid2711" data-componentName="layout-container-uid2711"> <div class="richtext aem-GridColumn aem-GridColumn--default--12" data-component-id="aca330e78c05fd9ffbcf8222be356f7b"> <div class="cmp-text text-break" data-automation-test-id="RichTextV1Div-richtext-deda24de-0877-45fc-baa3-633e4b052668"> <div data-grid="col-12" class="m-rich-content-block context-ucx"><h3><span class="h3 mb-0">How to Buy</span></h3> <p>For information on licensing programs, channels and segment availability, refer to the Product Terms site. Dynamics 365 country, language, and localization availability is available here.</p> <p><strong>How to License Dynamics 365</strong></p> <p>Dynamics applications are licensed under a variety of models consisting of assigned licenses that are dedicated to a named user or device and unassigned licenses that provide access to a feature or service at tenant level.</p> <p>Most Dynamics 365 full user licensing follows the base plus attach model which provides a cost-effective way for a single user to be licensed for multiple applications. To license a core business Dynamics 365 application, customers may purchase either a base or, in many cases, an attach license(s).</p> <p>For more details on how to license Dynamics 365 please refer to the Dynamics 365 Licensing Guide and Product Terms site.</p> </div> </div> </div> </div> </div></div> <div class="layout-container responsivegrid aem-GridColumn aem-GridColumn--default--12" data-component-id="51e927945f39700e952adb9bd3dc97e7"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 grid-image-layout-container-uid092e heading-bg-color-layout-container-uid092e" data-automation-test-id="layout-container-uid092e"> <style data-automation-test-id="headingColor-layout-container-uid092e"> .heading-bg-color-layout-container-uid092e{ background-color: !important; } </style> <div class="container" id="layout-container-uid092e" data-componentName="layout-container-uid092e"> <div class="richtext aem-GridColumn aem-GridColumn--default--12" data-component-id="aca330e78c05fd9ffbcf8222be356f7b"> <div class="cmp-text text-break" data-automation-test-id="RichTextV1Div-richtext-06fb4f03-3ef5-4b51-9961-3b27636f31c4"> <div data-grid="col-12" class="c-rich-content-block context-ucx"><h2><span class="h3 mb-0">FAQ</span></h2> </div> </div> </div> </div> </div></div> <div class="layout-container responsivegrid aem-GridColumn aem-GridColumn--default--12" data-component-id="51e927945f39700e952adb9bd3dc97e7"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 grid-image-layout-container-uid00c4 heading-bg-color-layout-container-uid00c4" data-automation-test-id="layout-container-uid00c4"> <style data-automation-test-id="headingColor-layout-container-uid00c4"> .heading-bg-color-layout-container-uid00c4{ background-color: !important; } </style> <div class="container" id="layout-container-uid00c4" data-componentName="layout-container-uid00c4"> <div class="accordion-component aem-GridColumn aem-GridColumn--default--12" data-component-id="d1066cdd92ea0387ea952c8bfec54e1f"> <link rel="stylesheet" href="/foxtrot/etc.clientlibs/microsoft/components/content/accordion/v1/accordion/clientlibs/site.ACSHASH846bf9325a1abc09a4697e5597045ecf.min.css" type="text/css"> <div id="accordion-da12e943-6379-499d-87fd-424818e2960b" data-componentName="accordion-da12e943-6379-499d-87fd-424818e2960b" class="btn-group align-items-center mb-g" role="group" data-mount="collapse-controls" data-target="#accordion5b3a0fea-6ea8-47e0-8551-7e8c2db5adbe" data-automation-test-id="AccordianCollapseControls-accordion-da12e943-6379-499d-87fd-424818e2960b"> <button type="button" class="btn btn-link" data-action="expand" aria-label=" Expand all" aria-pressed="false" aria-disabled="false" data-automation-test-id="AccordianExpandAllBtn-accordion-da12e943-6379-499d-87fd-424818e2960b" data-bi-cN="Expand all" data-bi-ecN="Expand all" data-bi-cT="Link" data-bi-bhvr="7" data-bi-pA="Body" data-bi-compNm="Accordion"> <span class="glyph" aria-hidden="true"></span>Expand all</button> <span aria-hidden="true"> | </span> <button type="button" class="btn btn-link" data-action="collapse" aria-label=" Collapse all" aria-pressed="false" aria-disabled="false" data-automation-test-id="AccordianCollapseAllBtn-accordion-da12e943-6379-499d-87fd-424818e2960b" data-bi-cN="Collapse all" data-bi-ecN="Collapse all" data-bi-cT="Link" data-bi-bhvr="8" data-bi-pA="Body" data-bi-compNm="Accordion"> <span class="glyph" aria-hidden="true"></span>Collapse all</button> </div> <ul class="accordion" id="accordion5b3a0fea-6ea8-47e0-8551-7e8c2db5adbe" data-automation-test-id="AccordianUnorderedList-accordion-da12e943-6379-499d-87fd-424818e2960b"> <li data-automation-test-id="AccordianListItem0-accordion-da12e943-6379-499d-87fd-424818e2960b"> <h3 data-automation-test-id="AccordianListItemQuestionHeading0-accordion-da12e943-6379-499d-87fd-424818e2960b" class="accordion-header"> <button class="btn btn-collapse collapsed" data-mount="collapse" data-target="#collapse878ab5ac-3fa3-4837-aac8-0ae17dac0b06" aria-expanded="false" aria-controls="collapse878ab5ac-3fa3-4837-aac8-0ae17dac0b06" data-automation-test-id="AccordianListItemHeadingBtnQuestionText0-accordion-da12e943-6379-499d-87fd-424818e2960b" data-bi-cN="How is it licensed?" data-bi-ecN="How is it licensed?" data-bi-cT="Link" data-bi-pA="Body" data-bi-compNm="Accordion"> <span class="glyph" aria-hidden="true"></span>How is it licensed? </button> </h3> <div id="collapse878ab5ac-3fa3-4837-aac8-0ae17dac0b06" class="collapse " data-automation-test-id="AccordianListItemAnswerText0-accordion-da12e943-6379-499d-87fd-424818e2960b"> <div class="accordion-body" data-automation-test-id="AccordianListItemAnswerBody0-accordion-da12e943-6379-499d-87fd-424818e2960b"> <p class="c-paragraph-3"> </p> <p>Dynamics 365 simplifies the licensing of business applications. The primary licensing method is by named user subscription. The Dynamics 365 user subscriptions classify users into two types. One user type is a “full user” and the other is a "light user."</p> <p>Full users are the users whose work requires use of the feature-rich business app’s functionality. Examples of full users are sales people, customer service representatives, finance employees, controllers, and supply chain managers. Such users have also been referred to in the past as “pro users” or “power users.” In the Dynamics 365 license model, full users are licensed with a Dynamics 365 application subscription.</p> <p>Often, many users in an organization are considered light users. Light users may consume data or reports from line-of-business systems and complete light tasks like time/expense entry and human resources record updates. In the Dynamics 365 model, light users are licensed with the Dynamics 365 for Team Members subscription.</p> <p> </p> </div> </div> </li> <li data-automation-test-id="AccordianListItem1-accordion-da12e943-6379-499d-87fd-424818e2960b"> <h3 data-automation-test-id="AccordianListItemQuestionHeading1-accordion-da12e943-6379-499d-87fd-424818e2960b" class="accordion-header"> <button class="btn btn-collapse collapsed" data-mount="collapse" data-target="#collapsec3147aa5-4c12-44d3-87e0-46167c103ceb" aria-expanded="false" aria-controls="collapsec3147aa5-4c12-44d3-87e0-46167c103ceb" data-automation-test-id="AccordianListItemHeadingBtnQuestionText1-accordion-da12e943-6379-499d-87fd-424818e2960b" data-bi-cN="What are Dynamics 365 application subscriptions?" data-bi-ecN="What are Dynamics 365 application subscriptions?" data-bi-cT="Link" data-bi-pA="Body" data-bi-compNm="Accordion"> <span class="glyph" aria-hidden="true"></span>What are Dynamics 365 application subscriptions? </button> </h3> <div id="collapsec3147aa5-4c12-44d3-87e0-46167c103ceb" class="collapse " data-automation-test-id="AccordianListItemAnswerText1-accordion-da12e943-6379-499d-87fd-424818e2960b"> <div class="accordion-body" data-automation-test-id="AccordianListItemAnswerBody1-accordion-da12e943-6379-499d-87fd-424818e2960b"> <p class="c-paragraph-3"> </p> <p>Application subscriptions are named user subscriptions that license a user for core Business Applications (Sales, Customer Service, Field Service, Project Service Automation, Finance, Supply Chain Management, Retail, and Talent). Customers may purchase a single application as a users’ base license.  Users requiring multiple applications may purchase as many Attach licenses as needed at a reduced price.  Each Attach license can only be assigned to a user with a qualifying prerequisite Base license.</p> <p>Application subscriptions also include use rights to PowerApps for mobile app creation and use against Dynamics 365 data.</p> <p> </p> </div> </div> </li> <li data-automation-test-id="AccordianListItem2-accordion-da12e943-6379-499d-87fd-424818e2960b"> <h3 data-automation-test-id="AccordianListItemQuestionHeading2-accordion-da12e943-6379-499d-87fd-424818e2960b" class="accordion-header"> <button class="btn btn-collapse collapsed" data-mount="collapse" data-target="#collapse7f5eb84a-e967-40ad-9cae-e4a1c2ddbf44" aria-expanded="false" aria-controls="collapse7f5eb84a-e967-40ad-9cae-e4a1c2ddbf44" data-automation-test-id="AccordianListItemHeadingBtnQuestionText2-accordion-da12e943-6379-499d-87fd-424818e2960b" data-bi-cN="What is the Dynamics 365 Team Members subscription?" data-bi-ecN="What is the Dynamics 365 Team Members subscription?" data-bi-cT="Link" data-bi-pA="Body" data-bi-compNm="Accordion"> <span class="glyph" aria-hidden="true"></span>What is the Dynamics 365 Team Members subscription? </button> </h3> <div id="collapse7f5eb84a-e967-40ad-9cae-e4a1c2ddbf44" class="collapse " data-automation-test-id="AccordianListItemAnswerText2-accordion-da12e943-6379-499d-87fd-424818e2960b"> <div class="accordion-body" data-automation-test-id="AccordianListItemAnswerBody2-accordion-da12e943-6379-499d-87fd-424818e2960b"> <p class="c-paragraph-3"> </p><p>The Dynamics 365 Team Members subscription is a named user subscription that includes rights to execute basic processes across Dynamics 365 applications (where applicable), share knowledge, and provide embedded business intelligence. One Team Members subscription enables a light user to read from any of the Dynamics 365 applications. As a result, as more Dynamics 365 applications are adopted across an organization, any user previously licensed with a Team Members subscription would be licensed already to access those additional applications.</p> <p></p> </div> </div> </li> </ul> <script src="/foxtrot/etc.clientlibs/microsoft/components/content/accordion/v1/accordion/clientlibs/site.ACSHASH01d27db2b930a11dd7568166805fc1c7.min.js"></script> </div> </div> </div></div> <div class="layout-container responsivegrid my-4 aem-GridColumn aem-GridColumn--default--12" data-component-id="51e927945f39700e952adb9bd3dc97e7"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 grid-image-layout-container-uid1a3e heading-bg-color-layout-container-uid1a3e" data-automation-test-id="layout-container-uid1a3e"> <style data-automation-test-id="headingColor-layout-container-uid1a3e"> .heading-bg-color-layout-container-uid1a3e{ background-color: !important; } </style> <div class="container" id="layout-container-uid1a3e" 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