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DUSgateway
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transform="translate(-11 -12.01)" /> <path fill="none" stroke="#6b7076" stroke-width="1.5px" class="stroke" d="M12,21.15a.23.23,0,0,0-.2.11.25.25,0,0,0,.06.35h0l7.29,5.08L16.31,34.9a.24.24,0,0,0,0,.23.23.23,0,0,0,.33.06h0L24,30.09l7.29,5.1a.22.22,0,0,0,.22,0,.26.26,0,0,0,.16-.32L28.9,26.69l7.29-5.08a.26.26,0,0,0,.11-.21.25.25,0,0,0-.25-.25H27l-2.78-8.23a.21.21,0,0,0-.15-.14.21.21,0,0,0-.28.13h0L21,21.15Z" transform="translate(-11 -12.01)" /> </svg> <label> <span v-text="$store.getters.favoriteCount"></span> </label> </a> </div> </div> <div class="header__login-box header__login-box--logged-off"> <a href="/identity/login/website/SitecoreIdentityServer?ReturnUrl=/en/inform/security-control/dus-gateway"> <svg id="Ebene_1" data-name="Ebene 1" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 48 48"> <path id="Shape" class="cls-1" d="M24,23.25A4.25,4.25,0,1,0,19.75,19,4.25,4.25,0,0,0,24,23.25Zm0,1.5A5.75,5.75,0,1,1,29.75,19,5.74,5.74,0,0,1,24,24.75Zm9.25,8.5V31.5c0-2.23-5.05-4.25-9.25-4.25s-9.25,2-9.25,4.25v1.75ZM24,25.75c5,0,10.75,2.32,10.75,5.75v3.25H13.25V31.5C13.25,28.07,19,25.75,24,25.75Z" /> </svg> <span>Login</span> </a> </div> <div class="header__search-icon d-xl-none"> <svg data-name="Ebene 1" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 48 48"> <path d="M28.49 21.62a6.87 6.87 0 0 0-13.74-.17v.17a6.87 6.87 0 1 0 13.74 0zM28 27l6.49 6.49a.75.75 0 0 1-1.06 1.06L27 28a8.37 8.37 0 1 1 1-1z" fill="#6b7076" fill-rule="evenodd" /> </svg> </div> <div class="header__menu-box"> <div class="header__burger header__js-trigger-menu"> <span></span> <span></span> <span></span> <span></span> </div> </div> </div> </div> <div class="header__flyout-background"></div> <div class="header__flyout"> <div class="header__site-links"> <nav> <ul class="header__site-navigation-list"> <li> <a href="/en" class="header__nav-link is-active" onclick="window.econda.content('navigation-Passengers-clicked')"> Passengers </a> </li> <li> <a href="/en/corporation" class="header__nav-link " onclick="window.econda.content('navigation-Corporation-clicked')"> Corporation </a> </li> <li> <a href="/en/businesspartner" class="header__nav-link " onclick="window.econda.content('navigation-Businesspartner-clicked')"> Businesspartner </a> </li> </ul> </nav> </div> <div class="header__main-navigation"> <nav> <ul class="header__main-navigation-list"> <li class="header__main-navigation-list-item"> <a href="/en/flights" class="header__nav-link has-child-nodes" onclick="window.econda.content('main-nav-Flights-clicked')"> Flights <i class="header__child-indicator"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 48 48" fill="#6b7076" class="fill"><path d="M28.53 23.47a.75.75 0 0 1 0 1.06l-8 8a.75.75 0 1 1-1.1-1L26.94 24l-7.47-7.47a.75.75 0 1 1 1-1.08l8 8z"/></svg></i> </a> <ul class="header__child-navigation-list"> <li class="header__child-navigation-list-item header__child-navigation-list-item--back"> <a class="header__nav-link header__nav-link--back"> <span class="header__nav-link-content-wrap header__nav-link-content-wrap--back"> <i class="header__back-indicator"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 48 48" fill="#6b7076" class="fill"><path d="M19.47 24.53a.75.75 0 0 1 0-1.06l8-8a.75.75 0 1 1 1.1 1L21.06 24l7.47 7.47a.75.75 0 0 1-1 1.08l-8-8z"/></svg></i>Back </span> </a> </li> <li class="header__child-navigation-list-item header__child-navigation-list-item--parent"> <a href="/en/flights" class="header__nav-link "> <span class="header__nav-link-content-wrap header__nav-link-content-wrap--parent"> Flights </span> </a> </li> <li class="header__child-navigation-list-item "> <a href="/en/flights/arrivals" class="header__nav-link "> <span class="header__nav-link-content-wrap"> Arrivals </span> </a> </li> <li class="header__child-navigation-list-item "> <a href="/en/flights/departures" class="header__nav-link "> <span class="header__nav-link-content-wrap"> Departures </span> </a> </li> <li class="header__child-navigation-list-item "> <a href="/en/flights/destinations" class="header__nav-link "> <span class="header__nav-link-content-wrap"> Destinations </span> </a> </li> <li class="header__child-navigation-list-item "> <a href="/en/flights/airlines" class="header__nav-link "> <span class="header__nav-link-content-wrap"> Airlines </span> </a> </li> <li class="header__child-navigation-list-item "> <a href="/en/flights/book-flights" class="header__nav-link "> <span class="header__nav-link-content-wrap"> Book flights </span> </a> </li> <li class="header__child-navigation-list-item "> <a href="/en/flights/travel-agencies-at-the-airport" class="header__nav-link "> <span class="header__nav-link-content-wrap"> Travel agencies at the airport </span> </a> </li> <li class="header__child-navigation-list-item "> <a href="/en/flights/transferring" class="header__nav-link "> <span class="header__nav-link-content-wrap"> Transferring </span> </a> </li> </ul> </li> <li class="header__main-navigation-list-item"> <a href="/en/parking" class="header__nav-link has-child-nodes" onclick="window.econda.content('main-nav-Parking-clicked')"> Parking <i class="header__child-indicator"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 48 48" fill="#6b7076" class="fill"><path d="M28.53 23.47a.75.75 0 0 1 0 1.06l-8 8a.75.75 0 1 1-1.1-1L26.94 24l-7.47-7.47a.75.75 0 1 1 1-1.08l8 8z"/></svg></i> </a> <ul class="header__child-navigation-list"> <li class="header__child-navigation-list-item header__child-navigation-list-item--back"> <a class="header__nav-link header__nav-link--back"> <span class="header__nav-link-content-wrap header__nav-link-content-wrap--back"> <i class="header__back-indicator"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 48 48" fill="#6b7076" class="fill"><path d="M19.47 24.53a.75.75 0 0 1 0-1.06l8-8a.75.75 0 1 1 1.1 1L21.06 24l7.47 7.47a.75.75 0 0 1-1 1.08l-8-8z"/></svg></i>Back </span> </a> </li> <li class="header__child-navigation-list-item header__child-navigation-list-item--parent"> <a href="/en/parking" class="header__nav-link "> <span class="header__nav-link-content-wrap header__nav-link-content-wrap--parent"> Parking </span> </a> </li> <li class="header__child-navigation-list-item "> <a href="/en/parking/parkspecials" class="header__nav-link "> <span class="header__nav-link-content-wrap"> Parkspecials </span> </a> </li> <li class="header__child-navigation-list-item "> <a href="/en/parking/parking-garages" class="header__nav-link "> <span class="header__nav-link-content-wrap"> Parking garages </span> </a> </li> <li class="header__child-navigation-list-item "> <a href="/en/parking/information" class="header__nav-link "> <span class="header__nav-link-content-wrap"> information </span> </a> </li> </ul> </li> <li class="header__main-navigation-list-item"> <a href="/en/to-and-from" class="header__nav-link has-child-nodes" onclick="window.econda.content('main-nav-To and from-clicked')"> To and from <i class="header__child-indicator"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 48 48" fill="#6b7076" class="fill"><path d="M28.53 23.47a.75.75 0 0 1 0 1.06l-8 8a.75.75 0 1 1-1.1-1L26.94 24l-7.47-7.47a.75.75 0 1 1 1-1.08l8 8z"/></svg></i> </a> <ul class="header__child-navigation-list"> <li class="header__child-navigation-list-item header__child-navigation-list-item--back"> <a class="header__nav-link header__nav-link--back"> <span class="header__nav-link-content-wrap header__nav-link-content-wrap--back"> <i class="header__back-indicator"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 48 48" fill="#6b7076" class="fill"><path d="M19.47 24.53a.75.75 0 0 1 0-1.06l8-8a.75.75 0 1 1 1.1 1L21.06 24l7.47 7.47a.75.75 0 0 1-1 1.08l-8-8z"/></svg></i>Back </span> </a> </li> <li class="header__child-navigation-list-item header__child-navigation-list-item--parent"> <a href="/en/to-and-from" class="header__nav-link "> <span class="header__nav-link-content-wrap header__nav-link-content-wrap--parent"> To and from </span> </a> </li> <li class="header__child-navigation-list-item "> <a href="/en/to-and-from/arriving" class="header__nav-link "> <span class="header__nav-link-content-wrap"> Arriving </span> </a> </li> <li class="header__child-navigation-list-item "> <a href="/en/to-and-from/bus-and-train" class="header__nav-link "> <span class="header__nav-link-content-wrap"> Bus and Train </span> </a> </li> <li class="header__child-navigation-list-item "> <a href="/en/to-and-from/dus-sharing-hub" class="header__nav-link "> <span class="header__nav-link-content-wrap"> DUS sharing hub </span> </a> </li> <li class="header__child-navigation-list-item "> <a href="/en/to-and-from/ride-hailing" class="header__nav-link "> <span class="header__nav-link-content-wrap"> Ride Hailing </span> </a> </li> <li class="header__child-navigation-list-item "> <a href="/en/to-and-from/car-rentals" class="header__nav-link "> <span class="header__nav-link-content-wrap"> Car rentals </span> </a> </li> <li class="header__child-navigation-list-item "> <a href="/en/to-and-from/taxi" class="header__nav-link "> <span class="header__nav-link-content-wrap"> Taxi </span> </a> </li> <li class="header__child-navigation-list-item "> <a href="/en/to-and-from/coaches" class="header__nav-link "> <span class="header__nav-link-content-wrap"> Coaches </span> </a> </li> </ul> </li> <li class="header__main-navigation-list-item"> <a href="/en/inform" class="header__nav-link is-active has-child-nodes" onclick="window.econda.content('main-nav-Inform-clicked')"> Inform <i class="header__child-indicator"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 48 48" fill="#6b7076" class="fill"><path d="M28.53 23.47a.75.75 0 0 1 0 1.06l-8 8a.75.75 0 1 1-1.1-1L26.94 24l-7.47-7.47a.75.75 0 1 1 1-1.08l8 8z"/></svg></i> </a> <ul class="header__child-navigation-list"> <li class="header__child-navigation-list-item header__child-navigation-list-item--back"> <a class="header__nav-link header__nav-link--back"> <span class="header__nav-link-content-wrap header__nav-link-content-wrap--back"> <i class="header__back-indicator"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 48 48" fill="#6b7076" class="fill"><path d="M19.47 24.53a.75.75 0 0 1 0-1.06l8-8a.75.75 0 1 1 1.1 1L21.06 24l7.47 7.47a.75.75 0 0 1-1 1.08l-8-8z"/></svg></i>Back </span> </a> </li> <li class="header__child-navigation-list-item header__child-navigation-list-item--parent"> <a href="/en/inform" class="header__nav-link is-active "> <span class="header__nav-link-content-wrap header__nav-link-content-wrap--parent"> Inform </span> </a> </li> <li class="header__child-navigation-list-item "> <a href="/en/inform/tips-and-links-for-your-trip" class="header__nav-link "> <span class="header__nav-link-content-wrap"> Tips and links for your trip </span> </a> </li> <li class="header__child-navigation-list-item "> <a href="/en/inform/baggage" class="header__nav-link "> <span class="header__nav-link-content-wrap"> Baggage </span> <i class="header__child-indicator"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 48 48" fill="#6b7076" class="fill"><path d="M28.53 23.47a.75.75 0 0 1 0 1.06l-8 8a.75.75 0 1 1-1.1-1L26.94 24l-7.47-7.47a.75.75 0 1 1 1-1.08l8 8z"/></svg></i> </a> <ul class="header__grandchild-navigation-list"> <li class="header__grandchild-navigation-list-item header__grandchild-navigation-list-item--back"> <a class="header__nav-link header__nav-link--back"> <span class="header__nav-link-content-wrap header__nav-link-content-wrap--back"> <i class="header__back-indicator"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 48 48" fill="#6b7076" class="fill"><path d="M19.47 24.53a.75.75 0 0 1 0-1.06l8-8a.75.75 0 1 1 1.1 1L21.06 24l7.47 7.47a.75.75 0 0 1-1 1.08l-8-8z"/></svg></i>Back </span> </a> </li> <li class="header__grandchild-navigation-list-item header__grandchild-navigation-list-item--parent"> <a 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<a href="/en/inform/security-control/dus-gateway" class="header__nav-link"> <span class="header__nav-link-content-wrap"> DUS Gateway </span> </a> </li> </ul> </li> <li class="header__child-navigation-list-item "> <a href="/en/inform/lounges" class="header__nav-link "> <span class="header__nav-link-content-wrap"> Lounges </span> <i class="header__child-indicator"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 48 48" fill="#6b7076" class="fill"><path d="M28.53 23.47a.75.75 0 0 1 0 1.06l-8 8a.75.75 0 1 1-1.1-1L26.94 24l-7.47-7.47a.75.75 0 1 1 1-1.08l8 8z"/></svg></i> </a> <ul class="header__grandchild-navigation-list"> <li class="header__grandchild-navigation-list-item header__grandchild-navigation-list-item--back"> <a class="header__nav-link header__nav-link--back"> <span class="header__nav-link-content-wrap header__nav-link-content-wrap--back"> <i class="header__back-indicator"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 48 48" fill="#6b7076" class="fill"><path d="M19.47 24.53a.75.75 0 0 1 0-1.06l8-8a.75.75 0 1 1 1.1 1L21.06 24l7.47 7.47a.75.75 0 0 1-1 1.08l-8-8z"/></svg></i>Back </span> </a> </li> <li class="header__grandchild-navigation-list-item header__grandchild-navigation-list-item--parent"> <a href="/en/inform/lounges" class="header__nav-link "> <span class="header__nav-link-content-wrap header__nav-link-content-wrap--parent"> Lounges </span> </a> </li> <li class="header__grandchild-navigation-list-item "> <a href="/en/inform/lounges/hugo-junkers-lounge" class="header__nav-link"> <span class="header__nav-link-content-wrap"> Hugo Junkers Lounge </span> </a> </li> <li class="header__grandchild-navigation-list-item "> <a href="/en/inform/lounges/open-sky-lounge" class="header__nav-link"> <span class="header__nav-link-content-wrap"> Open Sky Lounge </span> </a> </li> <li class="header__grandchild-navigation-list-item "> <a href="/en/inform/lounges/emirates-lounge" class="header__nav-link"> <span class="header__nav-link-content-wrap"> Emirates Lounge 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<a href="/en/inform/location-map" class="header__nav-link "> <span class="header__nav-link-content-wrap"> Location Map </span> </a> </li> <li class="header__child-navigation-list-item "> <a href="/en/inform/airport-a-z" class="header__nav-link "> <span class="header__nav-link-content-wrap"> Airport A-Z </span> </a> </li> <li class="header__child-navigation-list-item "> <a href="/en/inform/barrier-free-travel" class="header__nav-link "> <span class="header__nav-link-content-wrap"> Barrier-free Travel </span> </a> </li> <li class="header__child-navigation-list-item "> <a href="/en/inform/traveling-with-children" class="header__nav-link "> <span class="header__nav-link-content-wrap"> Traveling with children </span> </a> </li> </ul> </li> <li class="header__main-navigation-list-item"> <a href="/en/enjoy" class="header__nav-link has-child-nodes" onclick="window.econda.content('main-nav-Enjoy-clicked')"> Enjoy <i class="header__child-indicator"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 48 48" fill="#6b7076" class="fill"><path d="M28.53 23.47a.75.75 0 0 1 0 1.06l-8 8a.75.75 0 1 1-1.1-1L26.94 24l-7.47-7.47a.75.75 0 1 1 1-1.08l8 8z"/></svg></i> </a> <ul class="header__child-navigation-list"> <li class="header__child-navigation-list-item header__child-navigation-list-item--back"> <a class="header__nav-link header__nav-link--back"> <span class="header__nav-link-content-wrap header__nav-link-content-wrap--back"> <i class="header__back-indicator"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 48 48" fill="#6b7076" class="fill"><path d="M19.47 24.53a.75.75 0 0 1 0-1.06l8-8a.75.75 0 1 1 1.1 1L21.06 24l7.47 7.47a.75.75 0 0 1-1 1.08l-8-8z"/></svg></i>Back </span> </a> </li> <li class="header__child-navigation-list-item header__child-navigation-list-item--parent"> <a href="/en/enjoy" class="header__nav-link "> <span class="header__nav-link-content-wrap header__nav-link-content-wrap--parent"> Enjoy </span> </a> </li> <li class="header__child-navigation-list-item "> <a href="/en/enjoy/webcams" class="header__nav-link "> <span class="header__nav-link-content-wrap"> Webcams </span> </a> </li> <li class="header__child-navigation-list-item "> <a href="/en/enjoy/destination-dus" class="header__nav-link "> <span class="header__nav-link-content-wrap"> Destination DUS </span> </a> </li> </ul> </li> <li class="header__main-navigation-list-item"> <a href="/en/shop-and-dine" class="header__nav-link has-child-nodes" onclick="window.econda.content('main-nav-Shop and Dine-clicked')"> Shop and Dine <i class="header__child-indicator"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 48 48" fill="#6b7076" class="fill"><path d="M28.53 23.47a.75.75 0 0 1 0 1.06l-8 8a.75.75 0 1 1-1.1-1L26.94 24l-7.47-7.47a.75.75 0 1 1 1-1.08l8 8z"/></svg></i> </a> <ul class="header__child-navigation-list"> <li class="header__child-navigation-list-item header__child-navigation-list-item--back"> <a class="header__nav-link 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<li class="header__child-navigation-list-item "> <a href="/en/shop-and-dine/duty-free" class="header__nav-link "> <span class="header__nav-link-content-wrap"> Duty Free </span> </a> </li> </ul> </li> </ul> </nav> </div> </div> <div class="header__indicator-navigation-flyout"></div> <div class="header__shadow"></div> </div> <div class="header__flyout-search"> <div class="header__flyout-search__back-button"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 48 48" fill="#6b7076" class="fill"> <path d="M19.47 24.53a.75.75 0 0 1 0-1.06l8-8a.75.75 0 1 1 1.1 1L21.06 24l7.47 7.47a.75.75 0 0 1-1 1.08l-8-8z"></path> </svg> </div> <div class="header__flyout-search__auto-complete"> <auto-complete ref="FlightSearchHeaderFlyout" placeholder="Flight Number/Search" on-line="true" show-search-icon="true" limit="6" max-characters="120" min-length="1" search-type="1" :items="suggest" auto-selection="false" show-result-and-data-message="false" keep-last-seach-term="true" v-on:changed="onChangedSuggest" v-on:selected="onSelectHeader" v-on:cleared="onClearedHeader" data-redirect1="/en/flights/arrivals" data-redirect2="/en/search" data-debounce="10"> </auto-complete> </div> </div> </header> <main class=""> <section class="breadcrumb bg-white"> <ul class="breadcrumb-wrap"> <li style="color:black"> <a href="/en">Home</a> </li> <li style="color:black"> <a href="/en/inform">Inform</a> </li> <li style="color:black"> <a href="/en/inform/security-control">Security Control</a> </li> <li style="color:black"> <span>DUSgateway</span> </li> </ul> </section> <div class="content-stage"> <picture> <source srcset="/-/media/dus/reisende/informieren/sicherheitskontrolle/dusgateway/bkk_1920x1080.ashx" media="(max-width: 991px)" /> <source srcset="/-/media/dus/reisende/informieren/sicherheitskontrolle/dusgateway/borkarten-scan2_2880x576.ashx" media="(min-width: 992px)" /> <img src="/-/media/dus/reisende/informieren/sicherheitskontrolle/dusgateway/borkarten-scan2_2880x576.ashx" alt="" /> </picture> </div> <div class="advertising_top"> <div class="advertising__iqd-header"> <div id="iqd_mainAd"> <div id="iqd_align_Ad"> <div id="iqd_topAd"> <div class="ad-container ad-container-desktop" data-tile="1"></div> </div> <div id="iqd_leftAd"> <div class="ad-container ad-container-desktop" data-tile="20"></div> </div> <div id="iqd_rightAd"> <div class="ad-container ad-container-desktop" data-tile="2"></div> </div> </div> </div> </div> <div class="ad-container ad-container-mobile" data-tile="1"> </div> </div> <section class="image-text image-text--image-left-text-right content-section space-top space-bottom bg-white"> <div class="container"> <div class="row"> <div class="image-text__image-container col-12 col-lg-6 order-1 order-lg-0 "> <section class="image-module image-module--nested "> <div class="image-module__image-container"> <img src="/-/media/dus/reisende/informieren/sicherheitskontrolle/dusgateway/infoclip-dus-gateway-en_-cd-refresh.ashx?h=480&w=859&hash=E08625FA3CA9252D628063F229639121" class="image-module__img" alt="" width="859" height="480" /> </div> </section> </div> <div class="image-text__text-container col-12 col-lg-6 order-0 order-lg-1"> <h3>DUSgateway</h3> <div class="image-text__rte"><p><strong>The smart solution for your security check</strong><br> Book your personal time slot free of charge!</p> <ul> <li>Bookable from 72 hours up to 60 minutes before departure (90 minutes if you have to pass through passport control)</li> <li>Reliable planning, shorter waiting times</li> <li>Exclusive access at "Gates B"</li> <li>Up to 5 passengers per booking</li> <li>Book easily online</li> <li>At the airport you only need the boarding pass - your DUS gateway booking will be matched automatically</li> </ul></div> </div> </div> </div> </section> <section class="image-text image-text--text-only content-section space-top space-bottom headline bg-gray"> <div class="container"> <div class="row"> <div class="image-text__text-container col-12"> <h3>Book your time slot here!</h3> <div class="image-text__rte"><style> .iframe-container { position: relative; overflow: hidden; width: 100%; height: 100%; } .iframe-container .responsive-iframe { position: absolute; top: 0; left: 0; bottom: 0; right: 0; width: 100%; height: 100%; } .queuing-app { /* recommended */ min-width: 440px; min-height: 830px; } </style> <div class="iframe-container queuing-app"> <iframe title="airsphere virtual queuing" class="responsive-iframe" src="https://vq.dus.com/booking?headless=true&theme=custom&culture=en-US" scrolling="no" width="100%" frameborder="0"></iframe> </div></div> </div> </div> </div> </section> <section class="map map--swapped content-section headline space-top space-bottom bg-white"> <div class="container"> <div class="row"> <div class="col-12"> <div class="map__headline d-flex align-items-start"> <H2>Where do I find DUSgateway?</H2> </div> </div> </div> <div class="map-row row"> <div class="col-12 col-lg-4"> <div class="map__text">DUSgateway is located at the security checkpoint<strong> "Gates B"</strong>. Please follow the signs. 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There are probably no more free time slots available for your flight. In this case, please use the regular security check.<br> <br> <strong>What information do I need for the booking?</strong><br> The following information is required for your DUSgateway booking:<br> - Travel date, flight destination, airline, flight number<br> - Group size (max. 5 people)<br> - Name(s) of traveller(s)<br> - a valid email address<br> Registration is not required for booking.<br> <br> <strong>Can I cancel or change my DUSgateway booking?</strong><br> There is a link in the booking confirmation for changes or cancellations.聽<br> <br> <strong>What should I do if I no longer need the booked time slot?</strong><br> If your plans change, please cancel your reservation to free up the time slot for other passengers.<br> <br> <strong>What should I do if I didn't receive a booking confirmation or lost my confirmation email?</strong><br> It is important that you provide a valid email address when booking. If you don't find the confirmation email in your regular inbox, please check your spam mails. If you do not receive a confirmation email, we recommend to repeat the booking, also if you have lost your confirmation email or QR code.</div> </div> </div> </section> <section class="accordion__item container"> <div class="row collapsed" data-toggle="collapse" data-target="#_0BDD6B8420AA4C2194CB2D17B027BA03"> <div class="accordion__item-head col-12"> <span>What do you have to consider on the day of travel?</span> </div> </div> <div id="_0BDD6B8420AA4C2194CB2D17B027BA03" class="accordion__item-content row collapse "> <div class="accordion__item-text col-12 col-md"> <div><p><strong>Do I have to show the DUSgateway booking confirmation at the checkpoint?</strong><br> After your booking you will receive your booking confirmation by e-mail. At the DUSgateway control point you only need your boarding pass, as your DUSgateway booking will be matched automatically. In order to avoid inconveniences, for example, if a name is spelled differently on the DUSgateway ticket and on the boarding pass, you should have your booking confirmation digitally or printed out with your travel documents.<br> <br> <strong>What happens if I miss my booked time slot?</strong><br> You have +/-5 minutes around your booked 15-minute time slot. So, in total you have 25 minutes to get to the security check with your DUSgateway ticket.<br> If you miss this time slot, please use the regular security check.<br> <br> <strong>Do different rules apply to DUSgateway customers at the security checkpoint?</strong><br> No. To all passengers the same rules apply for the <a href="/en/inform/security-control">security control</a>聽as well as for<a href="/en/inform/baggage/hand-luggage-and-checked-baggage"> hand luggage</a>.</p> <p><strong>What do families with small children have to consider?</strong><br> Unfortunately, stroller do not fit through the DUSgateway checkpoint. Therefore, please use the manual checkpoint if you are traveling with a stroller. Our service staff will be happy to help.</p></div> </div> </div> </section> <section class="accordion__item container"> <div class="row collapsed" data-toggle="collapse" data-target="#_1867053755F04CEBA5C97D0FCFF61FB4"> <div class="accordion__item-head col-12"> <span>What is the difference between DUSgateway and the priority lane?</span> </div> </div> <div id="_1867053755F04CEBA5C97D0FCFF61FB4" class="accordion__item-content row collapse "> <div class="accordion__item-text col-12 col-md"> <div>The Priority Lane is located directly next to DUSgateway. This is an exclusive control lane that is only available to passengers who have received priority status from their airline - for example because they are frequent flyers or have booked a corresponding fare. DUSgateway is a free airport service that is available to all passengers, with a limited availability. Therefore, there are two separate entries at "Gates B": one for passengers with priority status and one for DUSgateway customers.</div> </div> </div> </section> </div> </div> </div> </div> </section> <div class="icon-teaser-section content-section space-top space-bottom bg-white"> <div class="container"> <div class="row justify-content-center"> <div class="col-12 col-md-4 icon-teaser-section__section"> <div class="icon-teaser-section__icon"> <?xml version="1.0" encoding="utf-8"?> <!-- Generator: Adobe Illustrator 26.3.1, SVG Export Plug-In . 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