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FAQs | CBVA

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class="overlay"></div> <div class="overlay--booking"></div> <div class="page__header__top"> <div> <a href="https://www.cbva.org.au" title="Coogee Beach Volleyball Association"><img class="page__header__logo" alt="Coogee Beach Volleyball Association" src="https://www.cbva.org.au/wp-content/themes/cbva/img/logo.svg"/></a> </div> <nav role="navigation"> <ul class="page__header__menu"><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.cbva.org.au/adults/" >Adults</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.cbva.org.au/juniors/" >Juniors</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.cbva.org.au/coaches/" >Coaches</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.cbva.org.au/court-info/" >Court Info</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page current-menu-ancestor 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class="page__header__menu__icon"> <div class="hamburger" id="hamburger-1"> <span class="line"></span> <span class="line"></span> <span class="line"></span> </div> </div> </nav> <div class="page__header__cta"> <a href="/cart/" class="cart"><img src="https://www.cbva.org.au/wp-content/themes/cbva/img/icons/ico-cart.svg"> 0</a> <a href="https://www.revolutionise.com.au/cbvolleyball/login/" class="btn btn--primary" target="_blank"><span>RevSport Login</span></a> </div> </div> </header><main class="main"> <section class="page__section page__section__banner bg--active page__section__banner--left"> <article class="grid grid-default grid--gap-12"> <div class="page__section__banner__headline"> <h1 class="card__content__heading">FAQs</h1> </div> <div class="page__section__banner__image hide--media-" style="align-self: center"> </div> </article> </section> <section class="page__section page__section--normal page__section-- bg--reverse padding--None"> <header class="page__section__header page__section__header--left"> </header> <article class="grid grid--1-2 grid--mobile-1 grid--gap-8 grid--align-left grid--valign-start"> <div class="rte"> <div class="rte__content"> <h2>All your questions answered</h2> </div> </div> <div class="accordion"> <ul class="accordion__list" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <li class="accordion__item"> <div class="accordion__itemTitleWrap"> <h3 class="accordion__itemTitle" itemprop="name"> Do I need to be a member of CBVA to play on the designated courts at Coogee? </h3> <div class="accordion__itemIconWrap"> <svg viewBox="0 0 24 24"><polyline fill="none" points="21,8.5 12,17.5 3,8.5 " stroke-miterlimit="10"/></svg> </div> </div> <div class="accordion__itemContent"> <div itemprop="text"><p><strong>For JUNIORS:</strong> CBVA Membership is NOT required for Junior registration. Note: VNSW membership will need to be upgraded to U18 ‘FULL’ membership to enter any club tournaments.</p><p><strong>For ADULTS:</strong> Yes, CBVA Membership IS required for Adult registration.</p><p>Anyone is welcome to join and you can learn more on our membership pathways here:</p><p><a href="https://cbva.org.au/juniors/" target="_blank" rel="noopener">&gt; Juniors membership</a></p><p><a href="https://cbva.org.au/adults/" target="_blank" rel="noopener">&gt; Adults membership</a></p></div> </div> </li> <li class="accordion__item"> <div class="accordion__itemTitleWrap"> <h3 class="accordion__itemTitle" itemprop="name"> Do you do Private Classes? </h3> <div class="accordion__itemIconWrap"> <svg viewBox="0 0 24 24"><polyline fill="none" points="21,8.5 12,17.5 3,8.5 " stroke-miterlimit="10"/></svg> </div> </div> <div class="accordion__itemContent"> <div itemprop="text"><p>Our coaches may be able to facilitate private group lessons. To train at Coogee, you would still need to be registered as a CBVA Trainee at a minimum. You can learn more on our membership pathways here:</p><p><a href="https://cbva.org.au/juniors/" target="_blank" rel="noopener">&gt; Juniors membership</a></p><p><a href="https://cbva.org.au/adults/" target="_blank" rel="noopener">&gt; Adults membership</a></p><p>To enquire about private bookings, please e-mail <a href="mailto:coaching@cbva.org.au" target="_blank" rel="noopener">coaching@cbva.org.au</a>. Please note that private classes are only permitted at off-peak times (usually between the hours of 9am – 4pm).</p></div> </div> </li> <li class="accordion__item"> <div class="accordion__itemTitleWrap"> <h3 class="accordion__itemTitle" itemprop="name"> My child (under 18) is keen to train and play. Do you have a junior program? </h3> <div class="accordion__itemIconWrap"> <svg viewBox="0 0 24 24"><polyline fill="none" points="21,8.5 12,17.5 3,8.5 " stroke-miterlimit="10"/></svg> </div> </div> <div class="accordion__itemContent"> <div itemprop="text"><p>Yes, CBVA is committed to the training and development of juniors, and we have an active program in this space. To learn more, please check out this page of the website <a href="https://cbva.org.au/juniors/" target="_blank" rel="noopener">CBVA Juniors</a>, or e-mail our team <a href="mailto:junior@cbva.org.au" target="_blank" rel="noopener">junior@cbva.org.au</a>.</p></div> </div> </li> <li class="accordion__item"> <div class="accordion__itemTitleWrap"> <h3 class="accordion__itemTitle" itemprop="name"> What are the membership options and how much is it? </h3> <div class="accordion__itemIconWrap"> <svg viewBox="0 0 24 24"><polyline fill="none" points="21,8.5 12,17.5 3,8.5 " stroke-miterlimit="10"/></svg> </div> </div> <div class="accordion__itemContent"> <div itemprop="text"><p>A summary of the Junior and Adult membership options and pathways to join CBVA can be found here:</p><p><a href="https://cbva.org.au/juniors/" target="_blank" rel="noopener">&gt; Juniors membership 5-17 years</a></p><p><a href="https://cbva.org.au/adults/" target="_blank" rel="noopener">&gt; Adults membership 18+</a></p><p>This includes a full breakdown and explanation of the costs involved which can be found towards the bottom of the page. All memberships are annual and end on 31st March. This is to align to the Volleyball NSW membership period.</p></div> </div> </li> <li class="accordion__item"> <div class="accordion__itemTitleWrap"> <h3 class="accordion__itemTitle" itemprop="name"> What is RevSport? </h3> <div class="accordion__itemIconWrap"> <svg viewBox="0 0 24 24"><polyline fill="none" points="21,8.5 12,17.5 3,8.5 " stroke-miterlimit="10"/></svg> </div> </div> <div class="accordion__itemContent"> <div itemprop="text"><p>RevolutioniseSPORT is an online, cloud-based, end-to-end platform for sporting and community organisations. Everything in the platform is driven by your membership — online registrations, membership renewal, class and court bookings, and payments. CBVA’s dedicated RevSport page is at: <a href="https://www.revolutionise.com.au/cbvolleyball/" target="_blank" rel="noopener">revolutionise.com.au/cbvolleyball/</a></p></div> </div> </li> <li class="accordion__item"> <div class="accordion__itemTitleWrap"> <h3 class="accordion__itemTitle" itemprop="name"> What training classes do you offer? </h3> <div class="accordion__itemIconWrap"> <svg viewBox="0 0 24 24"><polyline fill="none" points="21,8.5 12,17.5 3,8.5 " stroke-miterlimit="10"/></svg> </div> </div> <div class="accordion__itemContent"> <div itemprop="text"><p>CBVA has several affiliated coaches. You can <a href="https://cbva.org.au/coaches/">read about each of our coaches here</a>. We offer a range of classes, from beginners through to experienced players. The cost of classes will depend on the type of class and the experience of the coach. Classes generally ranges from $25 – $45 and registered CBVA Trainees/Members can see the upcoming training class schedule/book into lessons via the club RevSport portal. If you would like to learn more about our training class options, please e-mail <a href="mailto:coaching@cbva.org.au" target="_blank" rel="noopener">coaching@cbva.org.au</a>.</p></div> </div> </li> <li class="accordion__item"> <div class="accordion__itemTitleWrap"> <h3 class="accordion__itemTitle" itemprop="name"> When does the beach volleyball membership season begin each year? </h3> <div class="accordion__itemIconWrap"> <svg viewBox="0 0 24 24"><polyline fill="none" points="21,8.5 12,17.5 3,8.5 " stroke-miterlimit="10"/></svg> </div> </div> <div class="accordion__itemContent"> <div itemprop="text"><p>Annual memberships run from 1 April to 31 March the following year. Join at any time throughout the season, however please note that membership renewal is from 1 April regardless of when you joined.</p></div> </div> </li> <li class="accordion__item"> <div class="accordion__itemTitleWrap"> <h3 class="accordion__itemTitle" itemprop="name"> Who are CBVA sponsors and partners? </h3> <div class="accordion__itemIconWrap"> <svg viewBox="0 0 24 24"><polyline fill="none" points="21,8.5 12,17.5 3,8.5 " stroke-miterlimit="10"/></svg> </div> </div> <div class="accordion__itemContent"> <div itemprop="text"><p><a href="https://www.avionaustralia.com/" target="_blank" rel="noopener">AVION International Freight Forwarder</a> is the major sponsor of Coogee Beach Volley Ball Association. AVION generously supports CBVA through the season and program.</p><p><strong>CBVA is also in proud partnership with:</strong></p><p><a href="https://www.coogeediggers.com.au/" target="_blank" rel="noopener">Coogee Diggers Club and Gym</a></p></div> </div> </li> <li class="accordion__item"> <div class="accordion__itemTitleWrap"> <h3 class="accordion__itemTitle" itemprop="name"> Why do I need a Volleyball NSW membership? </h3> <div class="accordion__itemIconWrap"> <svg viewBox="0 0 24 24"><polyline fill="none" points="21,8.5 12,17.5 3,8.5 " stroke-miterlimit="10"/></svg> </div> </div> <div class="accordion__itemContent"> <div itemprop="text"><p>All registrations options require VNSW registration for insurance purposes. Annual memberships run from 1 April to 31 March the following year. TRAIN &amp; PLAY membership fees are a combination of Coogee Beach Volleyball Association (CBVA) and Volleyball NSW (VNSW) fees.</p><p>For more information on Volleyball NSW <a href="https://volleyballnsw.com.au/" target="_blank" rel="noopener">click here</a></p></div> </div> </li> <li class="accordion__item"> <div class="accordion__itemTitleWrap"> <h3 class="accordion__itemTitle" itemprop="name"> Why do I need to sign up to play on CBVA courts at Coogee? </h3> <div class="accordion__itemIconWrap"> <svg viewBox="0 0 24 24"><polyline fill="none" points="21,8.5 12,17.5 3,8.5 " stroke-miterlimit="10"/></svg> </div> </div> <div class="accordion__itemContent"> <div itemprop="text"><p>Member fees go towards the running and maintenance of the club, its equipment, and other activities for the benefit of our members and the community. CBVA also has insurance obligations as part of the club’s lease conditions, so the CBVA and VNSW membership pathways are there to ensure that the club is fulfilling these obligations.</p></div> </div> </li> <li class="accordion__item"> <div class="accordion__itemTitleWrap"> <h3 class="accordion__itemTitle" itemprop="name"> Can I return or exchange items purchased from the shop? </h3> <div class="accordion__itemIconWrap"> <svg viewBox="0 0 24 24"><polyline fill="none" points="21,8.5 12,17.5 3,8.5 " stroke-miterlimit="10"/></svg> </div> </div> <div class="accordion__itemContent"> <div itemprop="text"><p>Please note all items ordered through the shop are <b>made to order</b>. This means we do not have stock available to exchange in the case of incorrect sizing or change of mind. If an item is damaged or of poor quality, please let us know within 7 days of receiving the item via email to <a href="mailto:info@cbva.org.au" target="_blank" rel="noopener">info@cbva.org.au</a>.</p><p>Please refer to our detailed <a href="https://cbva.org.au/refunds-returns-policy/">Refunds and Returns Policy</a> for more information.</p></div> </div> </li> <li class="accordion__item"> <div class="accordion__itemTitleWrap"> <h3 class="accordion__itemTitle" itemprop="name"> I have not received my order. What can I do? </h3> <div class="accordion__itemIconWrap"> <svg viewBox="0 0 24 24"><polyline fill="none" points="21,8.5 12,17.5 3,8.5 " stroke-miterlimit="10"/></svg> </div> </div> <div class="accordion__itemContent"> <div itemprop="text"><p>Claims must be submitted to CBVA via email to <a href="mailto:info@cbva.org.au" target="_blank" rel="noopener">info@cbva.org.au</a> no later than 14 days after the estimated delivery date.</p><p>Please refer to our detailed <a href="https://cbva.org.au/refunds-returns-policy/">Refunds and Returns Policy</a> for more information.</p></div> </div> </li> <li class="accordion__item"> <div class="accordion__itemTitleWrap"> <h3 class="accordion__itemTitle" itemprop="name"> Why is shipping so expensive? </h3> <div class="accordion__itemIconWrap"> <svg viewBox="0 0 24 24"><polyline fill="none" points="21,8.5 12,17.5 3,8.5 " stroke-miterlimit="10"/></svg> </div> </div> <div class="accordion__itemContent"> <div itemprop="text"><p>Some products are produced and fulfilled locally from Australian suppliers, while others are produced overseas. Products which are produced overseas will attract a higher shipping cost. We have made our best efforts to source products from Australian suppliers where possible to minimise shipping time and cost.</p><p>Please remember that each item you order is produced individually, and will therefore be shipped individually, so shipping costs will be additive.</p></div> </div> </li> </ul> </div> </article> </section> </main><footer class="page__footer bg--active"> <header> <img class="page__footer__logo" alt="Coogee Beach Volleyball Association" src="https://www.cbva.org.au/wp-content/themes/cbva/img/logo-sand.svg"/> </header> <article class="page__footer__links"> <div class="page__footer__links__col0"> <div> <p>CBVA is committed to leading the growth of beach volleyball in Sydney. We are affiliated with the State Volleyball NSW and the Australian Volleyball Federation.</p><p>You can find us at the north side of Coogee Beach, Sydney. CBVA acknowledges the Bidjigal and Gadigal Clans, who traditionally occupied this area of the Sydney Coast, and pays respects to Elders past and present.</p> </div> </div> <div class="page__footer__links__col1"> <div> <ul><li><a href="https://www.cbva.org.au/adults/">Adult Program</a></li><li><a href="https://www.cbva.org.au/juniors/">Junior Program</a></li><li><a href="https://www.cbva.org.au/about-cbva/">About</a></li><li><a href="https://www.cbva.org.au/court-info/">Court Info</a></li><li><a href="https://www.cbva.org.au/coaches/">Coaches</a></li></ul> </div> <div> <ul><li><a href="https://www.cbva.org.au/news-events/">News &amp; Events</a></li><li><a href="https://www.cbva.org.au/shop/">Shop</a></li><li><a href="https://www.cbva.org.au/sponsors/">Sponsors</a></li><li><a href="https://www.cbva.org.au/frequently-asked-questions/">FAQs</a></li><li><a href="https://www.cbva.org.au/contact/">Contact</a></li></ul> </div> <div class="page__footer__contact__social"> <a href="https://www.facebook.com/cbva1/" target="_blank" title="CBVA on Facebook"><img alt="CBVA on Facebook" src="https://www.cbva.org.au/wp-content/themes/cbva/img/icons/social-facebook.svg"/></a> <a href="https://www.instagram.com/coogeebeachvolleyball/" target="_blank" title="CBVA on Instagram"><img alt="CBVA on Instagram" src="https://www.cbva.org.au/wp-content/themes/cbva/img/icons/social-instagram.svg"/></a> </div> </div> </article> <article> <div class="page__footer__legals"> <header> <div>&copy; 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