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What Windows end of support means for Office and Microsoft 365 - Microsoft Support

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href="https://www.xbox.com/en-us/games/store/xbox-game-pass-ultimate/cfq7ttc0khs0?icid=CNavAllXboxGamePassUltimate" data-m='{"cN":"GlobalNav_More_Entertainment_XboxGamePassUltimate_nav","id":"n1c3c12c2c1c9c2m1r1a1","sN":1,"aN":"c3c12c2c1c9c2m1r1a1"}'>Xbox Game Pass Ultimate</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Entertainment_PC_Game_Pass_cont","cT":"Container","id":"c4c12c2c1c9c2m1r1a1","sN":4,"aN":"c12c2c1c9c2m1r1a1"}'> <a id="shellmenu_60" class="js-subm-uhf-nav-link" href="https://www.xbox.com/en-us/games/store/pc-game-pass/cfq7ttc0kgq8?icid=CNavAllPCGamePass" data-m='{"cN":"GlobalNav_More_Entertainment_PC_Game_Pass_nav","id":"n1c4c12c2c1c9c2m1r1a1","sN":1,"aN":"c4c12c2c1c9c2m1r1a1"}'>PC Game Pass</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Entertainment_XboxGames_cont","cT":"Container","id":"c5c12c2c1c9c2m1r1a1","sN":5,"aN":"c12c2c1c9c2m1r1a1"}'> <a id="shellmenu_61" class="js-subm-uhf-nav-link" 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href="/en-us/office/where-to-enter-your-office-product-key-0a82e5ae-739e-4b92-a6f4-2ec780c185db">Enter your product key</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="5" href="/en-us/office/using-product-keys-with-office-12a5763a-d45c-4685-8c95-a44500213759">Product key FAQ</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="6" href="/en-us/office/change-your-office-product-key-d78cf8f7-239e-4649-b726-3a8d2ceb8c81">Change your product key</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="7" href="/en-us/office/find-your-product-key-for-office-2010-1e8ef39c-2bd4-4581-a0ae-5cf25ebed489">Product key for Office 2010</a> </li> </ul> </div> <div class="supLeftNavCategory"> <div class="supLeftNavCategoryTitle"> <a class="supLeftNavLink" data-bi-slot="4" href="/en-us/office/activate-office-5bd38f38-db92-448b-a982-ad170b1e187e">Activate Office or Microsoft 365</a> </div> <ul class="supLeftNavArticles"> 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<header class="ocpArticleTitleSection" aria-labelledby="page-header" role="banner"> <h1 id="page-header" class="">What Windows end of support means for Office and Microsoft 365</h1> </header> <section class="supAppliesToSection" ms.cmpgrp="applies_to" aria-label="Products this article applies to" dir="ltr"> <div id="supAppliesToTableContainer"> <details id="supAppliesToList"><summary aria-label="Press the Enter key to expand the full list of Office versions that this help article applies to." class="contentToggle">Applies To</summary><span class="appliesToItem">Office 2024</span> <span class="appliesToItem">Office 2021</span> <span class="appliesToItem">Office 2019</span> <span class="appliesToItem">Office 2016</span> <span class="appliesToItem">Microsoft 365 admin</span> <span class="appliesToItem">Click2Run</span> <span class="appliesToItem">Microsoft 365 for Windows</span> </details> </div> </section> <div class="ocpArticleContent"> <div class="ucsPromotionContainer"></div> </div> <div id="ucsRailInlineContainer"></div> <article class="ocpArticleContent"><section class="ocpIntroduction"> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpImportant">Important:聽</b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p> <a href="/en-us/topic/b75d4580-2cc7-895a-2c9c-1466d9a53962" class="ocpArticleLink" data-bi-type="anchor">Support for Windows 7 ended on January 14, 2020</a>.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Support for Windows 8 ended on January 12, 2016, and support for Windows 8.1 has ended on January 10, 2023. <a href="https://docs.microsoft.com/lifecycle/faq/windows" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Learn more</a></p> <meta itemprop="position" content="2"> </li> </ul> </div> <p>Microsoft 365 apps are no longer supported on Windows 7, Windows 8 or Windows 8.1 now that these operating systems have聽reached their end of support dates. To avoid performance and reliability issues, we recommend that you move to a newer version of Windows.</p> <p>If you're an IT Pro responsible for deploying Office in an enterprise, you should see聽<a href="https://learn.microsoft.com/deployoffice/endofsupport/windows-7-support" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Windows 7 end of support and Microsoft 365 Apps for Enterprise</a>,聽<a href="https://docs.microsoft.com/deployoffice/endofsupport/windows-8-support" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Windows 8 end of support and Microsoft 365 Apps</a>聽or聽<a href="https://docs.microsoft.com/deployoffice/endofsupport/windows-81-support" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Windows 8.1 end of support and Microsoft 365 Apps</a><a href="https://docs.microsoft.com/deployoffice/endofsupport/windows-8-support" target="_blank" class="ocpExternalLink" data-bi-type="anchor">.</a></p> <p>Select the <b class="ocpUI">Microsoft 365</b> or <b class="ocpUI">Other Office versions</b> tab below to learn more about what you need to do for your version of Office.</p> <p></p> <div class="supTabControl" id="ID0EBH" tab-control-with-os-targeting="false" tab-control-with-office-version-targeting="true" tab-control-with-windows-version-targeting="false"> <div class="supTabControlHeaderContainer"> <div role="tablist" ms.pagearea="Body" ms.cmpgrp="tabs" ms.interactiontype="11" class="supTabControlHeader " ms.defaulttab="ID0EBH,Office 365 Subscription" ms.activetab="ID0EBH,Office 365 Subscription"><a href="javascript:" role="tab" data-bi-bhvr="TAB" targeted-os="" targeted-office-version="Office 365 Subscription" targeted-windows-version="" tab-hash="ID0EBH=Microsoft_365" referenced-content-position="1" aria-label="Microsoft 365" id="ID0EBH-supTabControlHeader-1" class="supTabControlTabHeader supTabControlHeaderActive" name="id0ebh=microsoft_365" aria-selected="true">Microsoft 365</a><a href="javascript:" role="tab" data-bi-bhvr="TAB" targeted-os="" targeted-office-version="Office 2016, Office 2019, Office 2021, Office 2024, Office 365 Subscription" targeted-windows-version="" tab-hash="ID0EBH=Windows" referenced-content-position="2" aria-label="Windows" id="ID0EBH-supTabControlHeader-2" class="supTabControlTabHeader" name="id0ebh=windows" aria-selected="false">Windows</a></div> </div> <div class="supTabControlContent"> <div id="ID0EBH-supTabControlContent-1" class="supTabControlTabContent"> <section aria-labelledby="ID0EDDBBDBH" class="ocpSection"> <h2 id="ID0EDDBBDBH" class="">Microsoft 365 and the Modern Lifecycle Policy</h2> <p> Microsoft 365 is governed by the <a href="https://docs.microsoft.com/lifecycle/policies/modern" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Modern Lifecycle Policy</a> which requires customers to stay current as per the servicing and system requirements for the product or service, including using Microsoft 365 on a Windows operating system that is currently in support.</p> <p>Using Microsoft 365 on older, unsupported operating systems may cause performance and reliability issues over time. As a valuable Office subscriber, we want to continue to provide a stable Office experience.聽Therefore, if you're using Microsoft 365 on a computer running Windows 7, Windows 8, or聽Windows 8.1, we strongly recommend you move to a聽supported Windows operating system.</p> <p>Once you move to <a href="https://www.microsoft.com/microsoft-365/microsoft-365-and-office-resources?ocid=oo_support_mix_marvel_ups_support_smcofficelifecycle_inline" target="_blank" class="ocpExternalLink" data-bi-type="anchor">a聽supported Windows operating system</a>聽all Microsoft 365 feature and security updates will resume as usual. At this time, you can run an聽<a href="/en-us/office/install-office-updates-2ab296f3-7f03-43a2-8e50-46de917611c5" class="ocpArticleLink" data-bi-type="anchor">Office update</a>聽to make sure you have the latest version.</p> </section> <section aria-labelledby="ID0EDBBBDBH" class="ocpSection"> <h2 id="ID0EDBBBDBH" class="">Windows 7, Windows 8, Windows 8.1, and Microsoft 365</h2> <p> <b class="ocpUI">Support for Windows 7 ended on January 14, 2020 and Windows 8 went out of support on聽January 12, 2016. </b>Devices聽running either version of Windows聽no longer receive聽security updates. Therefore, if you're using Microsoft 365 on a computer running Windows 7 or Windows 8 and are configured for automatic updates, you'll no longer receive updates for the Office apps, including聽feature, security, and other quality updates.</p> <p> <b class="ocpUI">Support for Windows 8.1 ended聽on January 10, 2023</b>. After that date, if you're running Microsoft 365, you'll no longer receive updates for the Office apps; this聽includes feature, security, and other quality updates.</p> <p>In order to continue to receive Microsoft 365 product updates, we recommend <a href="#bkmk_upgradefromwindows8" class="ocpInlineLink" aria-label=" upgrading Windows to a supported operating system" data-bi-type="anchor">upgrading Windows to a supported operating system</a>.聽</p> <p>If you're not ready to upgrade at this time, <a href="https://www.office.com" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Office on the web</a> is an available alternative.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Note:聽</b>If your computer is managed by your work or school, consult with your IT Help Desk or IT admin about how to upgrade. Follow your organization's recommendations for how to transfer your files and apps.</p> </div> </section> </div> <div id="ID0EBH-supTabControlContent-2" class="supTabControlTabContent ocHidden"> <section aria-labelledby="ID0EDBBBBBH" class="ocpSection"> <h2 id="ID0EDBBBBBH" class="">Windows 7, Windows 8, Windows 8.1, and other versions of Office</h2> <p>Non-subscription versions of Office, such as Office Home &amp; Student, Office Home &amp; Business, or Office Professional Plus, will continue to be fully supported based on the <a href="https://docs.microsoft.com/lifecycle/policies/fixed" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Fixed Lifecycle Policy</a>. However, Windows 7, Windows 8, or聽Windows 8.1聽no longer receives聽security updates, leaving it vulnerable to security threats.</p> <p>If you're running Microsoft Office on a Windows 7, Windows 8, or Windows 8.1 PC, we recommend <a href="#bkmk_upgradefromwindows8" class="ocpInlineLink" aria-label=" upgrading to a supported operating system" data-bi-type="anchor">upgrading to a supported operating system</a>.聽</p> <p> <b class="ocpLegacyBold">The following table shows the supported versions of Office and Windows operating system.</b> </p> <table aria-label="" class="banded"> <thead> <tr> <th> <p>Windows OS</p> </th> <th> <p>Office 2016聽volume licensed version</p> </th> <th> <p>Office 2016聽retail version</p> </th> <th> <p>Office 2019</p> </th> <th> <p>Office LTSC and Office 2021</p> </th> </tr> </thead> <tbody> <tr> <td> <p> <b class="ocpLegacyBold">Windows 7</b> </p> </td> <td> <p>Supported (with exceptions*)</p> </td> <td> <p>Not supported</p> </td> <td> <p>N/A</p> </td> <td> <p>N/A</p> </td> </tr> <tr> <td> <p> <b class="ocpLegacyBold">Windows 8</b> </p> </td> <td> <p>Supported (with exceptions*)</p> </td> <td> <p>Not supported</p> </td> <td> <p>N/A</p> </td> <td> <p>N/A</p> </td> </tr> <tr> <td> <p> <b class="ocpLegacyBold">Windows 8.1</b> </p> </td> <td> <p>Supported (with exceptions*)</p> </td> <td> <p>Not supported</p> </td> <td> <p>N/A</p> </td> <td> <p>N/A</p> </td> </tr> <tr> <td> <p> <b class="ocpLegacyBold">Windows 10</b> </p> </td> <td> <p>Supported</p> </td> <td> <p>Supported</p> </td> <td> <p>Supported</p> </td> <td> <p>Supported</p> </td> </tr> <tr> <td> <p> <b class="ocpLegacyBold">Windows 11</b> </p> </td> <td> <p>Supported</p> </td> <td> <p>Supported</p> </td> <td> <p>Supported</p> </td> <td> <p>Supported</p> </td> </tr> </tbody> </table> <p>*These versions of Office will continue to be supported so long as they are within the <a href="https://docs.microsoft.com/lifecycle/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Microsoft Lifecycle Policy</a>. The exception to this is if you鈥檙e running Office on Windows 7 or Windows 8.1, and we determine your issue is caused or related to one of those out of support operating systems, and not an issue with Office. In this case, your problem won鈥檛 be supported.</p> </section> </div> </div> </div> </section><section aria-labelledby="ID0EDF" class="ocpSection" id="bkmk_upgradefromwindows8" data-bi-id="bkmk_upgradefromwindows8"> <h2 id="ID0EDF" class="">Upgrade from Windows 7, Windows 8, or Windows 8.1</h2> <p>To maintain the reliability and stability of Microsoft 365, we strongly recommend you take advantage of the latest hardware capabilities by moving to a new PC with Windows 11.聽PCs have changed substantially since Windows 7, Windows 8, and Windows 8.1 were first released. Today鈥檚 computers are faster, more powerful, and sleeker鈥攑lus they come with Windows 11 already installed.</p> <p>Most Windows 7, Windows 8, or Windows 8.1 devices will not meet the hardware requirements for upgrading to Windows 11, as an alternative, compatible PCs can be upgraded to Windows 10 by purchasing and installing a full version of the software. Before investing in a聽<a href="/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2" class="ocpArticleLink" data-bi-area="bkmk_upgradefromWindows8" data-bi-type="anchor">Windows 10 upgrade</a>, please consider that Windows 10 will reach its end of support date on October 14, 2025.聽</p> <p>For help with finding a new PC that fits your needs and budget, see聽<a href="https://www.microsoft.com/windows/help-me-choose?ocid=smc_marvel_ups_support_w8eosoffice" target="_blank" class="ocpExternalLink" data-bi-area="bkmk_upgradefromWindows8" data-bi-type="anchor">Help me choose a PC</a>.</p> <p>If you've purchased a new Windows 11 or Windows 10 PC, but need help with transferring your files, see聽<a href="/en-us/windows/getting-ready-for-the-windows-11-upgrade-eb50813f-c7da-4cf8-89a3-6ba0d33b2773" class="ocpArticleLink" data-bi-area="bkmk_upgradefromWindows8" data-bi-type="anchor">Getting ready for the Windows 11 upgrade</a>聽or聽<a href="/en-us/windows/moving-to-a-windows-10-pc-294fb3cb-7f2d-fd5a-5683-76aa499c8459" class="ocpArticleLink" data-bi-area="bkmk_upgradefromWindows8" data-bi-type="anchor">Moving to a Windows 10 PC</a>.</p> </section><section aria-labelledby="ID0EDD" class="ocpSection"> <h2 id="ID0EDD" class="">See also</h2> <p> <a href="https://www.microsoft.com/windows/end-of-support?ocid=smc_marvel_ups_support_w8eosoffice" target="_blank" class="ocpExternalLink" data-bi-type="anchor">End of support for Windows 7 and Windows 8.1</a> </p> <p> <a href="https://docs.microsoft.com/lifecycle/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Microsoft Lifecycle Policy</a> </p> <p> <a href="/en-us/office/about-office-what-version-of-office-am-i-using-932788b8-a3ce-44bf-bb09-e334518b8b19" class="ocpArticleLink" data-bi-type="anchor">About Office: What version of Office am I using?</a> </p> <p> <a href="https://support.microsoft.com/help/13443" target="_blank" class="ocpExternalLink" 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