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itemprop="position" content="1" /><i class="delimiter delimiter-2"></i></li><li>408-HELP Line</li></ul> </div> </div> </div> </section> <div id="main" class="column1 boxed"> <div class="container"> <div class="row main-content-wrap">  <div class="main-content col-lg-12"> <div id="content" role="main"> <article class="post-1071 page type-page status-publish hentry"> <h2 class="entry-title" style="display: none;">408-HELP Line</h2><span class="vcard" style="display: none;"><span class="fn"><a href="https://torontodistresscentre.com/author/adm-in/" title="Posts by Torontodistresscentre" rel="author">Torontodistresscentre</a></span></span><span class="updated" style="display:none">2023-06-02T13:02:35+01:00</span> <div class="page-content"> <div data-elementor-type="wp-page" data-elementor-id="1071" class="elementor elementor-1071"> <section class="elementor-section elementor-top-section elementor-element elementor-element-9d2fcf7 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="9d2fcf7" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eb3b8c5" data-id="eb3b8c5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-a426d93 elementor-widget elementor-widget-text-editor" data-id="a426d93" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <style>/*! elementor - v3.11.0 - 13-02-2023 */ .elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}</style> <p>Our 408-HELP line has 550+ highly trained Distress Centres’ volunteers that provide telephone support 24 hours a day, 7 days a week, 365 days a year, with the support of professional staff. Many of our callers are individuals experiencing emotional distress, marginalization, social isolation and those who may require crisis intervention and suicide/family violence intervention services. </p><p>Our 408-HELP line provides:</p><ul><li>Emotional support service for those with chronic mental health problems</li><li>Support and crisis intervention services for those currently experiencing situational distress or crisis</li><li>Family violence response</li><li>Suicide prevention services</li><li>Emergency intervention and response</li></ul><p>Distress Centres enables callers to continue functioning independently in the community when possible, refers them to other appropriate community or professional resources if needed, intervenes in life-threatening situations, and provides direct help in suicidal and other emergency situations. In particular, Distress Line volunteers provide invaluable support to individuals with chronic mental health problems living in the community, or those individuals experiencing a period of life transition or who are suicidal or in crisis. Distress Line volunteers respond to the immediate and changing needs of the callers, taking into account their diverse cultures, perspectives and problem-solving abilities.</p><p>In 1999, a 175-language interpreter service was made available for callers with limited English capabilities. In addition, Bell Relay services are being used to respond to the needs of the hearing impaired. The goal of universal access is now a reality as barriers to usage have been eliminated.</p><p>Distress Centres works collaboratively with medical and mental health professionals to ensure that those at risk are made aware of our 24-hour service. Various agencies, psychiatrists, and counsellors leave the Distress Centres phone number on their voicemail for after-hours support.</p><p>Our long-term goal is to decrease the risk of suicide by improving the emotional well-being and personal resiliency of those who call.</p> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-37ef8b6 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="37ef8b6" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-341bddc" data-id="341bddc" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-02b8680 elementor-widget elementor-widget-image" data-id="02b8680" data-element_type="widget" data-widget_type="image.default"> <div 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