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Incident response cybersecurity services | IBM
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srcset="/content/dam/connectedassets-adobe-cms/worldwide-content/creative-assets/s-migr/ul/g/65/c9/ibm-campaign-page-leadspace.component.xs-retina.ts=1729865507531.png/content/adobe-cms/us/en/services/incident-response/jcr:content/root/leadspace_container/leadspace"/> <source media="(max-width: 480px)" srcset="/content/dam/connectedassets-adobe-cms/worldwide-content/creative-assets/s-migr/ul/g/65/c9/ibm-campaign-page-leadspace.component.xs.ts=1729865507531.png/content/adobe-cms/us/en/services/incident-response/jcr:content/root/leadspace_container/leadspace"/> <img id="image-1341791373" class="bx--image__img" src="/content/dam/connectedassets-adobe-cms/worldwide-content/creative-assets/s-migr/ul/g/65/c9/ibm-campaign-page-leadspace.component.xl.ts=1729865507531.png/content/adobe-cms/us/en/services/incident-response/_jcr_content/root/leadspace_container/leadspace" alt="Illustration of a woman using a computer in a cybersecurity environment"/> </picture> </div> </dds-background-media> </dds-leadspace> </div> </div> </div> </div> <div class="container responsivegrid"> <div id="container-cf45f6a916" class="cmp-container"> </div> </div> <div class="table-of-contents container responsivegrid"> <dds-table-of-contents data-cmp-is="table-of-contents" data-autoid="dds--table-of-contents" class="cmp-table-of-contents" stickyoffset="96"> <div id="table-of-contents-399e17df7d" class="cmp-table-of-contents"> <div class="body container responsivegrid"> <div id="body-e3999f6ec2" class="cmp-container"> <div class="content-section-styled content-section container responsivegrid"> <div class="bx--grid"> <div class="bx--row"> <div class="bx--col-lg-16 bx--no-gutter"> <div class="bx--content-section"> <div id="container-7d4e3049ce" class="cmp-container"> <div class="complex-narrative"> <dds-content-block-segmented data-autoid="dds-content-block-segmented" no-image content-section-body> <div slot="heading"> <a data-title="Overview" name="Overview"></a> <dds-content-block-heading data-autoid="dds--content-block__heading" role="heading"> <a data-title="Overview" name="Overview"></a> Overview </dds-content-block-heading> </div> <dds-content-block-segmented-item> <dds-content-item-copy> <div class="cms-richtext " id="rich-text-7c43ee223d" data-dynamic-inner-content="description"> <p>According to the Cost of a Data Breach, the average cost savings of an organization that has an incident response team and proactive IR testing versus organizations with no IR team or testing is USD 1.5 million.<br /> 聽<br /> IBM X-Force Incident Response includes a team of experienced threat hunters, responders and investigators who specialize in incident preparedness, detection, response and recovery.</p> <p>Our goal is to reduce the business impact of a breach and improve resiliency to attacks through planning and testing.</p> </div> </dds-content-item-copy> </dds-content-block-segmented-item> <div slot="complementary"> <div class="aside-card"> <dds-card-cta href="https://www.ibm.com/account/reg/signup?formid=urx-52828" target="_blank" pictogram-placement="top" cta-type="local"> <dds-card-eyebrow slot="eyebrow" aria-hidden="true"> Analyst report </dds-card-eyebrow> <dds-card-heading role="heading" aria-level="3" slot="heading"> IBM named leader in new IDC Marketscape report </dds-card-heading> <dds-card-cta-footer icon-placement="right" href="https://www.ibm.com/account/reg/signup?formid=urx-52828" target="_blank" slot="footer" aria-hidden="true"> </dds-card-cta-footer> </dds-card-cta> </div> <dds-link-list type="default"> <dds-link-list-heading role="heading" aria-level="4" slot="heading"> If you are experiencing a cybersecurity incident, contact the X-Force team to help. </dds-link-list-heading> <dds-link-list-item-card cta-type="contact" href="#" data-ibm-contact="phone-link" target="_self"> <p>US hotline 1-888-241-9812</p> <dds-card-cta-footer href="#" target="_self" cta-type="contact"> <span slot="icon" class="ibm_icon_call bx--card__cta dds-ce--cta__icon"></span> </dds-card-cta-footer> </dds-link-list-item-card> <dds-link-list-item-card cta-type="contact" href="#" data-ibm-contact="phone-link" target="_self"> <p>Global hotline +1 312-212-8034</p> <dds-card-cta-footer href="#" target="_self" cta-type="contact"> <span slot="icon" class="ibm_icon_call bx--card__cta dds-ce--cta__icon"></span> </dds-card-cta-footer> </dds-link-list-item-card> </dds-link-list> </div> <dds-text-cta cta-type="local" icon-placement="right" href="https://www.ibm.com/account/reg/signup?formid=urx-52262" target="_blank" data-dynamic-properties="{"ctaUrl":"href"}" data-dynamic-inner-content="ctaLabel" slot="footer">Schedule a no-cost session with X-Force庐 </dds-text-cta> </dds-content-block-segmented> <div horizontal-ruler> <dds-hr></dds-hr> </div> </div> <div class="item-horizontal-group"> <div class="bx--content-block"> <dds-content-block-horizontal border content-section-body> <dds-content-block-heading role="heading" aria-level="2" data-autoid="dds--content-block__heading" slot="heading"> Are you prepared if an attack occurs? </dds-content-block-heading> <div class="content-item-horizontal"> <dds-content-item-horizontal-media align="right" data-autoid="dds--content-item-horizontal-media"> <dds-image id="image-1981134677" alt="People working on computer in cybersecurity at the office" slot="media" default-src="/content/dam/connectedassets-adobe-cms/worldwide-content/stock-assets/getty/image/photography/54/2d/pi-2702733.component.item-horizontal-with-media-right-xl.ts=1729865509440.jpg/content/adobe-cms/us/en/services/incident-response/jcr:content/root/table_of_contents/body/content_section_styled/content-section-body/item_horizontal_grou/items/item_horizontal_with/image" class=""> <dds-image-item media="(min-width: 1312px) and (min-resolution: 192dpi)" 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srcset="/content/dam/connectedassets-adobe-cms/worldwide-content/stock-assets/getty/image/photography/54/2d/pi-2702733.component.item-horizontal-with-media-right-s-retina.ts=1729865509440.jpg/content/adobe-cms/us/en/services/incident-response/jcr:content/root/table_of_contents/body/content_section_styled/content-section-body/item_horizontal_grou/items/item_horizontal_with/image"></dds-image-item> <dds-image-item media="(min-width: 481px)" srcset="/content/dam/connectedassets-adobe-cms/worldwide-content/stock-assets/getty/image/photography/54/2d/pi-2702733.component.item-horizontal-with-media-right-s.ts=1729865509440.jpg/content/adobe-cms/us/en/services/incident-response/jcr:content/root/table_of_contents/body/content_section_styled/content-section-body/item_horizontal_grou/items/item_horizontal_with/image"></dds-image-item> <dds-image-item media="(max-width: 480px) and (min-resolution: 192dpi)" srcset="/content/dam/connectedassets-adobe-cms/worldwide-content/stock-assets/getty/image/photography/54/2d/pi-2702733.component.item-horizontal-with-media-right-xs-retina.ts=1729865509440.jpg/content/adobe-cms/us/en/services/incident-response/jcr:content/root/table_of_contents/body/content_section_styled/content-section-body/item_horizontal_grou/items/item_horizontal_with/image"></dds-image-item> <dds-image-item media="(max-width: 480px)" srcset="/content/dam/connectedassets-adobe-cms/worldwide-content/stock-assets/getty/image/photography/54/2d/pi-2702733.component.item-horizontal-with-media-right-xs.ts=1729865509440.jpg/content/adobe-cms/us/en/services/incident-response/jcr:content/root/table_of_contents/body/content_section_styled/content-section-body/item_horizontal_grou/items/item_horizontal_with/image"></dds-image-item> </dds-image> <dds-content-item-horizontal-eyebrow> </dds-content-item-horizontal-eyebrow> <dds-content-item-heading role="heading" aria-level="4" data-autoid="dds--content-item__heading" slot="heading"> 聽 </dds-content-item-heading> <dds-content-item-horizontal-media-copy> <dds-content-item-paragraph> The IBM X-Force庐 Incident Response Retainer is a subscription-based service that provides access to a team of trusted experts trained to help you effectively respond to threats and potential attacks. </dds-content-item-paragraph> </dds-content-item-horizontal-media-copy> <dds-link-list slot="footer" type="vertical"> </dds-link-list> </dds-content-item-horizontal-media> </div> </dds-content-block-horizontal> </div> </div> <div class="cta-section"> <a data-title="Benefits" name="Benefits"></a> <dds-cta-block class=" hide-divider-line " content-section-body> <dds-content-block-heading class=""> <a data-title="Benefits" name="Benefits"></a> Benefits </dds-content-block-heading> <dds-cta-block-item-row no-border> <dds-cta-block-item class="bx--cta-block-item__pictogram-styling"> <i class="ibm_icon_support--services bx--pictogram-item__pictogram" slot="media" data-autoid="dds--pictogram-item__pictogram"></i> <dds-content-item-heading> Around-the-clock support 聽 </dds-content-item-heading> <dds-content-item-copy> <dds-content-item-paragraph> <div class="cms-richtext " id="rich-text-358e1aeb2f" data-dynamic-inner-content="description"> <p>Annual subscription-based IR retainer service can help you receive rapid response to cybersecurity incidents with our around-the-clock global hotline and boots on the ground support.</p> </div> </dds-content-item-paragraph> </dds-content-item-copy> </dds-cta-block-item> <dds-cta-block-item class="bx--cta-block-item__pictogram-styling"> <i class="ibm_icon_security bx--pictogram-item__pictogram" slot="media" data-autoid="dds--pictogram-item__pictogram"></i> <dds-content-item-heading> Attack readiness聽聽 </dds-content-item-heading> <dds-content-item-copy> <dds-content-item-paragraph> <div class="cms-richtext " id="rich-text-1ef8a076b7" data-dynamic-inner-content="description"> <p>Prepare your organization with a menu of proactive services to enhance your incident response program, management and recovery.</p> </div> </dds-content-item-paragraph> </dds-content-item-copy> </dds-cta-block-item> <dds-cta-block-item class="bx--cta-block-item__pictogram-styling"> <svg slot="media" class="ibm_icon_active--server bx--pictogram-item__pictogram" data-autoid="dds--pictogram-item__pictogram" focusable="false" viewBox="0 0 80 80" height="80" width="80" role="img"> <use href="/content/dam/adobe-cms/services/sites/default/files/2021-09-20/resonse_intelligence.svg#7a4b37ce-a0b2-470f-830f-90b557845aa2" height="80" width="80"></use> </svg> <div class="pictogram-svg-source"> <?xml version="1.0" encoding="UTF-16"?><svg xmlns="http://www.w3.org/2000/svg" height="64px" id="7a4b37ce-a0b2-470f-830f-90b557845aa2" version="1.1" viewBox="0 0 64 64" width="64px" xmlns:xlink="http://www.w3.org/1999/xlink"> <title>ICON-3</title> <g fill="none" fill-rule="evenodd" id="Page-1" stroke="none" stroke-width="1"> <g id="CLDCS-3051-Incident-response-update-COMP-Copy" stroke="#231F20" transform="translate(-1301.000000, -1631.000000)"> <g id="ICON-3" transform="translate(1301.743019, 1631.742606)"> <path d="M51.7605161,51.7607226 C50.6188387,52.9024 48.7710968,52.9024 47.6314839,51.7607226 C46.4898065,50.6190452 46.4898065,48.7733677 47.6314839,47.6316903 C48.7710968,46.4900129 50.6188387,46.4900129 51.7605161,47.6316903 C52.900129,48.7733677 52.900129,50.6190452 51.7605161,51.7607226 Z" id="Stroke-1"/> <path d="M14.5992258,14.5994323 C13.4575484,15.7411097 11.6098065,15.7411097 10.4701935,14.5994323 C9.32851613,13.4577548 9.32851613,11.6120774 10.4701935,10.4704 C11.6098065,9.32872258 13.4575484,9.32872258 14.5992258,10.4704 C15.7388387,11.6120774 15.7388387,13.4577548 14.5992258,14.5994323 Z" id="Stroke-3"/> <line id="Stroke-5" x1="35.4944" x2="47.6316903" y1="35.4946065" y2="47.6318968"/> <line id="Stroke-7" x1="14.5628903" x2="26.7352774" y1="14.5630968" y2="26.7354839"/> <path d="M18.7282581,39.3736258 L37.3089032,57.954271 C43.0090323,63.6564645 52.251871,63.6564645 57.9540645,57.954271 C63.6562581,52.2520774 63.6562581,43.0092387 57.9540645,37.3091097" id="Stroke-9"/> <path d="M43.5024516,22.8574968 L24.9218065,4.27685161 C19.2196129,-1.42534194 9.97677419,-1.42534194 4.27664516,4.27685161 C-1.42554839,9.97904516 -1.42554839,19.2198194 4.27664516,24.9220129" id="Stroke-11"/> <path d="M45.6414968,37.2345806 L57.954271,24.9218065 C63.6564645,19.2196129 63.6564645,9.97883871 57.954271,4.27664516 C52.2520774,-1.42554839 43.0092387,-1.42554839 37.3091097,4.27664516" id="Stroke-13"/> <path d="M16.8109419,24.7727484 L4.27726452,37.3084903 C-1.42492903,43.0086194 -1.42492903,52.2535226 4.27726452,57.9536516 C9.97532903,63.6558452 19.2202323,63.6558452 24.9224258,57.9536516" id="Stroke-15"/> <path d="M37.3089032,31.1155613 C37.3089032,34.5364645 34.5362581,37.3091097 31.1153548,37.3091097 C27.6965161,37.3091097 24.9218065,34.5364645 24.9218065,31.1155613 C24.9218065,27.6967226 27.6965161,24.9220129 31.1153548,24.9220129 C34.5362581,24.9220129 37.3089032,27.6967226 37.3089032,31.1155613 Z" id="Stroke-17"/> </g> </g> </g> </svg> </div> <dds-content-item-heading> Agile response 聽 </dds-content-item-heading> <dds-content-item-copy> <dds-content-item-paragraph> <div class="cms-richtext " id="rich-text-079c950e88" data-dynamic-inner-content="description"> <p>Gain deep insight into how and why the incident started with threat intelligence and forensic analysis, enabling agile response to meet law enforcement or regulatory requirements.</p> </div> </dds-content-item-paragraph> </dds-content-item-copy> </dds-cta-block-item> </dds-cta-block-item-row> </dds-cta-block> </div> <div class="cta-section"> <a data-title="Capabilities" name="Capabilities"></a> <dds-cta-block class=" hide-divider-line " content-section-body> <dds-content-block-heading class=""> <a data-title="Capabilities" name="Capabilities"></a> Capabilities </dds-content-block-heading> <dds-cta-block-item-row no-border> <dds-cta-block-item> <dds-content-item-heading> Incident response and cyber crisis management聽聽 </dds-content-item-heading> <dds-content-item-copy> <dds-content-item-paragraph> <div class="cms-richtext " id="rich-text-12623f433a" data-dynamic-inner-content="description"> <p>Increase preparedness with our assess, build and test capabilities and our processes, plans and playbooks that minimize the impact of cybersecurity incidents. Receive emergency incident response support such as forensic analysis, incident command, deep/dark web analysis and skillfull support from IBM and our strategically aligned business partners.聽</p> </div> </dds-content-item-paragraph> </dds-content-item-copy> </dds-cta-block-item> <dds-cta-block-item> <dds-content-item-heading> IR for operational technology (OT) </dds-content-item-heading> <dds-content-item-copy> <dds-content-item-paragraph> <div class="cms-richtext " id="rich-text-e58b5d901e" data-dynamic-inner-content="description"> <p>Everything is connected鈥攊ncluding your factories, offices and fleet. Ensure your incident response plans and playbooks account for OT and IoT. Assess, build, train, and test鈥擨BM brings you a complete and comprehensive incident response program to prepare your cybersecurity and operations staff.<strong>聽 </strong>Robust OT/IoT incident response is not just necessary鈥攊t's paramount.</p> </div> </dds-content-item-paragraph> </dds-content-item-copy> </dds-cta-block-item> <dds-cta-block-item> <dds-content-item-heading> Active threat assessment 聽 </dds-content-item-heading> <dds-content-item-copy> <dds-content-item-paragraph> <div class="cms-richtext " id="rich-text-32fb66c0ea" data-dynamic-inner-content="description"> <p>What have your existing security tools failed to alert on? An active threat assessment, alternatively referred to as a compromise assessment, can uncover undetected threats in the environment while exposing unknown areas of the network through data-driven analysis. Gain visibility into your organization's attack surface through the identification of unauthorized activity, misconfigurations, vulnerabilities and potentially unwanted applications.</p> </div> </dds-content-item-paragraph> </dds-content-item-copy> </dds-cta-block-item> <dds-cta-block-item> <dds-content-item-heading> Ransomware readiness assessment 聽 </dds-content-item-heading> <dds-content-item-copy> <dds-content-item-paragraph> <div class="cms-richtext " id="rich-text-cf1b883e87" data-dynamic-inner-content="description"> <p>This X-Force incident reponse service enables your organization to evaluate its readiness to respond to鈥攁nd recover from鈥攔ansomware attacks; identify control gaps; and provide actionable recommendations to improve incident response capabilities.<br /> </p> </div> </dds-content-item-paragraph> </dds-content-item-copy> </dds-cta-block-item> <dds-cta-block-item> <dds-content-item-heading> Cyber Range exercises </dds-content-item-heading> <dds-content-item-copy> <dds-content-item-paragraph> <div class="cms-richtext " id="rich-text-0b3186e4b9" data-dynamic-inner-content="description"> <p class="MsoNormal">Organizations can train, validate and/or test their incident response or executive/cyber crisis management functions with exercises ranging from tabletops to hands-on-keyboard IR investigations, or highly-immersive crisis-level executive experiences based on real-world events.</p> </div> </dds-content-item-paragraph> </dds-content-item-copy> </dds-cta-block-item> <dds-cta-block-item> <dds-content-item-heading> Cyber Range design and build consulting </dds-content-item-heading> <dds-content-item-copy> <dds-content-item-paragraph> <div class="cms-richtext " id="rich-text-98e8bda825" data-dynamic-inner-content="description"> <p>Building on top of IBM鈥檚 own experience with operating X-Force Cyber Ranges, see how IBM can design and build a realistic and immersive training environment for your organization to effectively prepare for and respond to cyber threats and crises through simulated real-world scenarios and challenges.<span style=" font-size: 11.0pt; color: rgb(22,22,22); background: white; "></span></p> </div> </dds-content-item-paragraph> </dds-content-item-copy> </dds-cta-block-item> </dds-cta-block-item-row> </dds-cta-block> </div> <div class="experiencefragment"> <div id="experiencefragment-f931d02ae7" class="cmp-experiencefragment cmp-experiencefragment--"> <div class="xf-content-height"> <div class="root container responsivegrid"> <div id="container-329143fd5f" class="cmp-container"> <div class="item-horizontal-group"> <div class="bx--content-block"> <a data-title="Schedule a no-cost briefing with an expert" name="Schedule+a+no-cost+briefing+with+an+expert"></a> <dds-content-block-horizontal border> <dds-content-block-heading role="heading" aria-level="2" data-autoid="dds--content-block__heading" slot="heading"> Dig into the New Threats of 2024 with X-Force </dds-content-block-heading> <div 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<dds-content-item-horizontal-media-copy> <dds-content-item-paragraph> Armed with the insights of our Threat Intelligence Index 2024 Report, our team can help you secure your business against cyber threats. We are offering briefings with our expert team of intelligence analysts to give you customized insights about your organization. </dds-content-item-paragraph> </dds-content-item-horizontal-media-copy> <dds-link-list slot="footer" type="vertical"> <dds-link-list-item-cta cta-type="local" href="https://www.ibm.com/account/reg/signup?formid=urx-52633" icon-placement="right" role="listitem" target="_blank"> Schedule a no-cost briefing with an expert </dds-link-list-item-cta> <dds-link-list-item-cta cta-type="local" href="https://www.ibm.com/reports/threat-intelligence" icon-placement="right" role="listitem" target="_self"> Read the report </dds-link-list-item-cta> </dds-link-list> </dds-content-item-horizontal-media> </div> </dds-content-block-horizontal> </div> </div> </div> </div> </div> </div> </div> <div class="card-group-with-card-in-card nested-container container responsivegrid"> <div class="bx--content-block-segmented "> <div class="bx--content-block" content-section-body> <section> <div class="theme-white bx--col-lg-16 bx--no-gutter "> <div> <div class="bx--content-block"> <div class="intro-section "> <h2 class="bx--content-block__heading"> <a data-title="Insights" name="Insights"></a> Insights </h2> </div> <dds-card-in-card data-autoid="dds--card-in-card" href="https://securityintelligence.com/x-force/" target="_blank" pictogram-placement="top" cta-type="external" grid-mode="narrow"> <dds-card-in-card-image id="image--1598990989" alt="IT Programmer working on desktop computer" slot="image" default-src="/content/dam/connectedassets-adobe-cms/worldwide-content/stock-assets/getty/image/photography/18/8f/6dsc00625.component.xl.ts=1729865512272.jpg/content/adobe-cms/us/en/services/incident-response/jcr:content/root/table_of_contents/body/content_section_styled/content-section-body/card_group_with_card_300520925/cardincard" class=""> <dds-image-item media="(min-width: 1312px) and (min-resolution: 192dpi)" 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srcset="/content/dam/connectedassets-adobe-cms/worldwide-content/stock-assets/getty/image/photography/6a/c3/c43i4416.component.card-1by1-s.ts=1729865512714.jpg/content/adobe-cms/us/en/services/incident-response/jcr:content/root/table_of_contents/body/content_section_styled/content-section-body/card_group_with_card_300520925/blockcard/container/card/image"></dds-image-item> <dds-image-item media="(max-width: 480px) and (min-resolution: 192dpi)" srcset="/content/dam/connectedassets-adobe-cms/worldwide-content/stock-assets/getty/image/photography/6a/c3/c43i4416.component.card-1by1-xs-retina.ts=1729865512714.jpg/content/adobe-cms/us/en/services/incident-response/jcr:content/root/table_of_contents/body/content_section_styled/content-section-body/card_group_with_card_300520925/blockcard/container/card/image"></dds-image-item> <dds-image-item media="(max-width: 480px)" srcset="/content/dam/connectedassets-adobe-cms/worldwide-content/stock-assets/getty/image/photography/6a/c3/c43i4416.component.card-1by1-xs.ts=1729865512714.jpg/content/adobe-cms/us/en/services/incident-response/jcr:content/root/table_of_contents/body/content_section_styled/content-section-body/card_group_with_card_300520925/blockcard/container/card/image"></dds-image-item> </dds-image> </div> <dds-card-heading role="heading" aria-level="3" slot="heading" class="bx--card__heading"> Threat Intelligence Index 2024 </dds-card-heading> <p>Understand how threat actors are waging attacks and how to proactively protect your organization.</p> <dds-card-cta-footer icon-placement="right" cta-type="local" href="https://www.ibm.com/reports/threat-intelligence" slot="footer" aria-hidden="true" data-video-modal-type="media-center" target="_blank" class="bx--card__footer-icon-size"> <span>Read the report</span> </dds-card-cta-footer> </dds-card-group-item> <dds-card-group-item 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