Bytteregler og returnering – Shop Help Center

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Det adskiller os fra de klassiske nethandelsfirmaer. Vi kan ikke bare lægge returvarer tilbage på lageret og udbyde dem til salg igen. På trods af det ønsker vi os, at du er helt igennem tilfreds med din bestilling. Og netop derfor kan du stole på vores fair returregler. </p> <h2>30 dages bytteret</h2> <p> Byt din vare <strong>inden 30 dage fra bestillingsdatoen</strong>, uanset om artiklen ikke passer, du ikke bryder dig om den, eller om den bare ikke svarer til dine forventninger. Som print-on-demand firma tilbyder vi dig følgende returmuligheder: </p> <ul> <li> <strong>Byt</strong> til en anden vare </li> <li> <strong>Byt og få et tilgodebevis</strong> til din næste bestilling </li> </ul> <p> Det er muligt at få købsprisen refunderet, hvis du ikke personligt har designet det bestilte produkt. </p> <h2>Returnering - så let er det</h2> <p> <img class="no-border" style="margin-right: 5px;" src="//image.spreadshirtmedia.net/content/q_auto,f_auto/v1563520180/FAQ/assets/Icons/icon_account.png" width="30" align="middle">Åbn din <strong>forsendelsesbekræftelse</strong> eller din Spreadshirtkonto </p> <p> <img class="no-border" style="margin-right: 5px;" src="//image.spreadshirtmedia.net/content/q_auto,f_auto/v1563520180/FAQ/assets/Icons/icon_return.png" width="30" align="middle">Klik på <strong>„Returnér“</strong> </p> <p> <img class="no-border" style="margin-right: 5px;" src="//image.spreadshirtmedia.net/content/q_auto,f_auto/v1563520180/FAQ/assets/Icons/icon_check.png" width="30" align="middle">Vælg returneringsårsag, og vælg herefter <strong>Returneringsmåde</strong> </p> <p> <img class="no-border" style="margin-right: 5px;" src="//image.spreadshirtmedia.net/content/q_auto,f_auto/v1563520180/FAQ/assets/Icons/happy_easy_return.gif" width="30" align="middle">Din returnering vil som regel blive behandlet inden for <strong>7 hverdage</strong> </p> <h2>Hvem betaler for returneringen?</h2> <p> Spreadshirt betaler fragten, hvis værdien af det bestilte er på 40,- € eller derover. Kontakt altid vores serviceteam, før du sender varer retur. Ofte finder vi en løsning, hvor unødvendig forsendelse helt kan undgås. En fordel for både dig og klimaet! </p> <h2>Hvad sker der med returvarerne?</h2> <p> Hver eneste artikel, som du bestiller hos os, er unika. Men på trods af det, så lander returvarer ikke i skraldespanden hos os. </p> <ul> <li> <strong>Donationer: </strong>På verdensplan har Spread Group siden 2011 doneret fabriksnye returnerede varer til velgørende formål som f.eks. foreninger eller udsatte familier. </li> <li> <strong>Recycling og genanvendelse: </strong>De varer, som vi af juridiske årsager ikke må donere (med bl.a. personlige motiver eller firmalogoer), sender vi til et recyclingfirma. På den måde genanvendes de så også, f.eks. som isoleringsmateriale. </li> </ul> <a href="https://www.spreadshirt.dk/donationer-recycling" target="_blank">Få mere at vide</a> <p> <h2>Juridisk information</h2> <p> Vores tilfredshedsgaranti supplerer dine juridiske rettigheder, herunder fortrydelsesret og øvrige garantier. 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