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<!DOCTYPE html>    <html lang="en-US"> <head><script data-no-optimize="1">var litespeed_docref=sessionStorage.getItem("litespeed_docref");litespeed_docref&&(Object.defineProperty(document,"referrer",{get:function(){return litespeed_docref}}),sessionStorage.removeItem("litespeed_docref"));</script> <meta charset="UTF-8" /><link data-optimized="2" rel="stylesheet" href="https://www.visionhelpdesk.com/wp-content/litespeed/css/66f8efb16e0d389c7626b82a9f901550.css?ver=c8169" /><meta content="width=device-width, initial-scale=1.0" name="viewport"><link rel="pingback" href="https://www.visionhelpdesk.com/xmlrpc.php" /><link href="https://www.visionhelpdesk.com/wp-content/themes/angle/assets/images/favicons/favicon.ico" rel="shortcut icon" /><meta name="google-site-verification" content="" /><link rel="apple-touch-icon" href="https://www.visionhelpdesk.com/wp-content/themes/angle/assets/images/favicons/apple-touch-icon-60x60-precomposed.png" /><link rel="apple-touch-icon" href="https://www.visionhelpdesk.com/wp-content/themes/angle/assets/images/favicons/apple-touch-icon-114x114-precomposed.png" sizes="114x114" /><link rel="apple-touch-icon" href="https://www.visionhelpdesk.com/wp-content/themes/angle/assets/images/favicons/apple-touch-icon-72x72-precomposed.png" sizes="72x72" /> <meta name='robots' content='index, follow, max-image-preview:large, max-snippet:-1, max-video-preview:-1' /><title>Vision Helpdesk Receives PINK VERIFY Certification for 6 Processes</title><link rel="canonical" href="https://www.visionhelpdesk.com/vision-helpdesk-receives-pink-verify-certification-for-6-processes.html" /><meta property="og:locale" content="en_US" /><meta property="og:type" content="article" /><meta property="og:title" content="Vision Helpdesk Receives PINK VERIFY Certification for 6 Processes" /><meta property="og:description" content="We are happy to announce that today Vision Helpdesk has received PinkVERIFY™ 2011 certification for additional 3 processes Asset Management Release & Deployment Management Service Catalog / Service Request Management Earlier in May 2018 the software was certified for 3 processes (Incident, Problem & Change Management). The software is officially certified as ITIL® compatible by Pink Elephant, a" /><meta property="og:url" content="https://www.visionhelpdesk.com/vision-helpdesk-receives-pink-verify-certification-for-6-processes.html" /><meta property="og:site_name" content="Customer Service Software by Vision Helpdesk" /><meta property="article:publisher" content="https://www.facebook.com/visionhelpdesk" /><meta property="article:published_time" content="2019-01-26T11:37:56+00:00" /><meta property="article:modified_time" content="2023-05-25T13:49:06+00:00" /><meta property="og:image" content="https://www.visionhelpdesk.com/wp-content/uploads/2019/01/pinkCertified.png" /><meta name="author" content="Vision Helpdesk" /><meta name="twitter:card" content="summary_large_image" /><meta name="twitter:creator" content="@visionhelpdesk" /><meta name="twitter:site" content="@visionhelpdesk" /><meta name="twitter:label1" content="Written by" /><meta name="twitter:data1" content="Vision Helpdesk" /><meta 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category-vision-helpdesk-news"><div class="post-media overlay"></div><div class="post-head small-screen-center"><h2 class="post-title entry-title"> <a href="https://www.visionhelpdesk.com/vision-helpdesk-receives-pink-verify-certification-for-6-processes.html" title="Permalink to Vision Helpdesk Receives PINK VERIFY Certification for 6 Processes" rel="bookmark"> Vision Helpdesk Receives PINK VERIFY Certification for 6 Processes </a></h2> <small class="post-author"> <a href="https://www.visionhelpdesk.com/author/admin"> Vision Helpdesk </a> </small> <small class="post-date"> January 26, 2019 </small><div class="post-icon"><div class="hex hex-big"> <i class="fa fa-file-text"></i></div></div></div><div class="post-body entry-content"><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI4MDAiIGhlaWdodD0iNDE5IiB2aWV3Qm94PSIwIDAgODAwIDQxOSI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" loading="lazy" class="aligncenter wp-image-9730 size-full" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2019/01/pinkCertified.png" alt="PinkVerify Certificate" width="800" height="419" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2019/01/pinkCertified.png 800w, https://www.visionhelpdesk.com/wp-content/uploads/2019/01/pinkCertified-300x157.png 300w, https://www.visionhelpdesk.com/wp-content/uploads/2019/01/pinkCertified-768x402.png 768w" data-sizes="(max-width: 800px) 100vw, 800px" /></p><p>We are happy to announce that today Vision Helpdesk has received <a href="https://www.pinkelephant.com/en-CA/pinkverify/pinkverify-certification" target="_blank" rel="noopener">PinkVERIFY</a>™ 2011 certification for additional 3 processes</p><ul><li><strong>Asset Management</strong></li><li><strong>Release & Deployment Management</strong></li><li><strong>Service Catalog / Service Request Management</strong></li></ul><p>Earlier in May 2018 <a href="https://www.visionhelpdesk.com/vision-helpdesk-receives-pinkverify-certification.html">the software was certified for 3 processes (Incident, Problem & Change Management).</a> The software is officially certified as ITIL® compatible by <a href="http://www.pinkelephant.com/" target="_blank" rel="noopener">Pink Elephant</a>, a premier global training, consulting and conference service provider.</p><p><strong>Certification Confirms Vision Helpdesk – Service Desk Software’s Compatibility with Best Practice ITIL Standards.</strong></p><p>We have received this certification for 6 major processes</p><ol><li><a href="https://www.visionhelpdesk.com/service-desk-features/incident-management"><strong>Incident Management</strong></a></li><li><a href="https://www.visionhelpdesk.com/service-desk-features/problem-management"><strong>Problem Management</strong></a></li><li><a href="https://www.visionhelpdesk.com/service-desk-features/change-management"><strong>Change Management</strong></a></li><li><a href="https://www.visionhelpdesk.com/service-desk-features/release-management"><strong>Release Management</strong></a></li><li><a href="https://www.visionhelpdesk.com/service-desk-features/service-catalog-management"><strong>Service Catalog / Service Request Management</strong></a></li><li><a href="https://www.visionhelpdesk.com/service-desk-features/asset-management"><strong>Asset Management</strong></a></li></ol><p>We are looking forward to get our other ITIL / ITSM modules certified with PinkVERIFY certification by the end of this year.<img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIxMDI0IiBoZWlnaHQ9IjU5NyIgdmlld0JveD0iMCAwIDEwMjQgNTk3Ij48cmVjdCB3aWR0aD0iMTAwJSIgaGVpZ2h0PSIxMDAlIiBzdHlsZT0iZmlsbDojY2ZkNGRiO2ZpbGwtb3BhY2l0eTogMC4xOyIvPjwvc3ZnPg==" loading="lazy" class="aligncenter size-large wp-image-6789" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2018/05/service-desk-1024x597.png" alt="Vision Helpdesk Service Desk Software" width="1024" height="597" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2018/05/service-desk-1024x597.png 1024w, https://www.visionhelpdesk.com/wp-content/uploads/2018/05/service-desk-300x175.png 300w, https://www.visionhelpdesk.com/wp-content/uploads/2018/05/service-desk-768x448.png 768w, https://www.visionhelpdesk.com/wp-content/uploads/2018/05/service-desk.png 1200w" data-sizes="(max-width: 1024px) 100vw, 1024px" /></p><p><strong>PinkVERIFY™</strong> is a service that evaluates IT service management (ITSM) tool sets for ITIL compatibility. For a tool to be certified in a certain process, an ITSM vendor must go through a rigorous assessment process meeting 100 percent of the general, core and integration suitability requirements. Vision Helpdesk has cleared the assessment with a Pink Elephant consultant thus confirming its alignment with ITIL best practices.</p><div class="well well-lg text-center swatch-blue-white"><h2>ITIL/ITSM Compliant Service Desk Software</h2><p>signup for 30 days free trial.. no credit card. no obligation</p><p><a class="btn btn-lg btn-default" href="https://www.visionhelpdesk.com/help-desk-features">Take a tour</a><a class="btn btn-lg btn-danger" href="https://www.visionhelpdesk.com/free-trial">Free Trial</a></p></div></div><div class="post-extras bordered text-center"><div class="text-center"> <span class="post-category"> <i class="fa fa-folder-open"></i> <a href="https://www.visionhelpdesk.com/category/vision-helpdesk-news" rel="tag">News and Announcements</a> </span> <span class="post-tags"> </span> <span class="post-link"> </span></div></div> <span class="hide"><span class="author vcard"><span class="fn">Vision Helpdesk</span></span><span class="entry-title">Vision Helpdesk Receives 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