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Researcher lose heart when they explore AI?" class="bh na nb nc nd bx" src="https://miro.medium.com/v2/resize:fit:1358/format:webp/1*9e5H6rTzwcknS7YkKm8fMA.jpeg" loading="eager"/></div></div></div><div class="mu ab cc db"><div class="ab db ne bh nf ng nh ni"><div class="nj nk nl nm nn ab q"><div class="cr l"><div><div class="l" aria-hidden="false"><a tabindex="-1" rel="noopener follow" href="/@ki.aguero?source=topic_portal---recommended_stories---user_research---1-107--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><div class="l hn"><img alt="Ki Aguero" class="l hh by no np cv" src="https://miro.medium.com/v2/resize:fill:40:40/1*6wJdWqby8FK663LNBz_kmw.jpeg" width="20" height="20" loading="lazy"/><div class="hv by l no np hw n ay hx"></div></div></a></div></div></div><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nq ab q" rel="noopener follow" href="/@ki.aguero?source=topic_portal---recommended_stories---user_research---1-107--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><p class="bf b ga z cm nr ns nt nu nv nw nx bk">Ki Aguero</p></a></div></div></div><div class="ny l nz oa ob oc od oe"><div class="of og oh oi oj ok ol om"><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/@ki.aguero/does-a-ux-researcher-lose-heart-when-they-explore-ai-5d80cf5a0f29?source=topic_portal---recommended_stories---user_research---1-107--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><div title=""><h2 class="bf on lp lq oo op lr ls lt oq or lu os jx ot ou ov ow ka ox oy oz pa kd pb pc pd cm ns nt nv nx bk">Does a UX Researcher lose heart when they explore AI?</h2></div><div class="pe l"><h3 class="bf b pf z cm pg ns nt ph nv nx fz">This whole AI *thing* is weaving itself into User Research. Is it helping? Or hurting? And how?</h3></div></a></div></div><span class="bf b ga z fz"><div class="pi ab pj ae"><div class="ab q pn"><span>Jan 28</span><div class="h k j i d"><div class="hn pk do ab q"><div class="hw pl pm ab q pn"><div class="ax do du l cv"></div></div><a class="hw ji pm ab q pn" tabindex="-1" rel="noopener follow" href="/@ki.aguero/does-a-ux-researcher-lose-heart-when-they-explore-ai-5d80cf5a0f29?source=topic_portal---recommended_stories---user_research---1-107--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><div><div class="ab" aria-hidden="false"><div class="ab q pt"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="#6B6B6B" viewBox="0 0 16 16"><path fill="#6B6B6B" d="M12.344 11.458A5.28 5.28 0 0 0 14 7.526C14 4.483 11.391 2 8.051 2S2 4.483 2 7.527c0 3.051 2.712 5.526 6.059 5.526a6.6 6.6 0 0 0 1.758-.236q.255.223.554.414c.784.51 1.626.768 2.512.768a.37.37 0 0 0 .355-.214.37.37 0 0 0-.03-.384 4.7 4.7 0 0 1-.857-1.958v.014z"></path></svg><span>4</span></div></div></div></a></div></div></div><div class="ab q po pp"><div class="h k j i d"><div><div class="bm" aria-hidden="false"><span><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/m/signin?actionUrl=https%3A%2F%2Fmedium.com%2F_%2Fbookmark%2Fp%2F5d80cf5a0f29&operation=register&redirect=https%3A%2F%2Fmedium.com%2F%40ki.aguero%2Fdoes-a-ux-researcher-lose-heart-when-they-explore-ai-5d80cf5a0f29&source=---recommended_stories---user_research---1-107----------------bookmark_preview----422230a2_e1ed_4583_af19_48b915caf425--------------"><svg xmlns="http://www.w3.org/2000/svg" width="25" height="25" fill="none" viewBox="0 0 25 25" class="fz pq pr" aria-label="Add to list bookmark button"><path fill="currentColor" d="M18 2.5a.5.5 0 0 1 1 0V5h2.5a.5.5 0 0 1 0 1H19v2.5a.5.5 0 1 1-1 0V6h-2.5a.5.5 0 0 1 0-1H18zM7 7a1 1 0 0 1 1-1h3.5a.5.5 0 0 0 0-1H8a2 2 0 0 0-2 2v14a.5.5 0 0 0 .805.396L12.5 17l5.695 4.396A.5.5 0 0 0 19 21v-8.5a.5.5 0 0 0-1 0v7.485l-5.195-4.012a.5.5 0 0 0-.61 0L7 19.985z"></path></svg></a></span></div></div></div></div></div></span><div class="j i d"><div class="lj bh r me"></div></div></div></div></div></div></div></div></article></div><div class="ps l"><article class=""><div class="mf l"><div class="bh gb"><div class="l"><div class="bh l"><div style="position:relative;display:flex" role="link" data-href="https://medium.com/@louisemushet/how-covid-changed-service-design-4e92309e5b0a" tabindex="0"><div class="bh nf ng nh ni"><div class="ab"><div class="nj nk nl nm nn ab q"><div class="cr l"><div><div class="l" aria-hidden="false"><a tabindex="-1" rel="noopener follow" href="/@louisemushet?source=topic_portal---recommended_stories---user_research---2-85--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><div class="l hn"><img alt="Louise Mushet" class="l hh by no np cv" src="https://miro.medium.com/v2/resize:fill:40:40/1*ULfGbuf1G8cI0cuui4zmfw.jpeg" width="20" height="20" loading="lazy"/><div class="hv by l no np hw n ay hx"></div></div></a></div></div></div><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nq ab q" rel="noopener follow" href="/@louisemushet?source=topic_portal---recommended_stories---user_research---2-85--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><p class="bf b ga z cm nr ns nt nu nv nw nx bk">Louise Mushet</p></a></div></div></div></div><div class="ab"><div class="l pu oe"><div class="of og oh oi oj ok ol om pv pw"><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/@louisemushet/how-covid-changed-service-design-4e92309e5b0a?source=topic_portal---recommended_stories---user_research---2-85--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><h2 class="bf on lp lq px py lr ls lt pz qa lu os jx qb qc ov ow ka qd qe oz pa kd qf qg pd cm ns nt nv nx bk">How Covid changed service design</h2><div class="pe"><h3 class="bf b pf z cm pg ns nt ph nv nx fz">It’s been almost five years since I was sent to work from home following the outbreak of the Covid pandemic in March 2020. What I thought…</h3></div></a></div><div class="h k j i d"><div class="qh qi qj qk ql qm qn qo qp qq l"><span class="bf b ga z fz"><div class="pi ab pj ae"><div class="ab q pn">3d ago<div class="h k j i d"><div class="hn pk do ab q"><div class="hw pl pm ab q pn"><div class="ax do du l cv"></div></div><a class="hw ji pm ab q pn" tabindex="-1" rel="noopener follow" href="/@louisemushet/how-covid-changed-service-design-4e92309e5b0a?source=topic_portal---recommended_stories---user_research---2-85--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"></a></div></div></div><div class="ab q po pp"><div class="h k j i d"><div><div class="bm" aria-hidden="false"><span><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/m/signin?actionUrl=https%3A%2F%2Fmedium.com%2F_%2Fbookmark%2Fp%2F4e92309e5b0a&operation=register&redirect=https%3A%2F%2Flouisemushet.medium.com%2Fhow-covid-changed-service-design-4e92309e5b0a&source=---recommended_stories---user_research---2-85----------------bookmark_preview----422230a2_e1ed_4583_af19_48b915caf425--------------"><svg xmlns="http://www.w3.org/2000/svg" width="25" height="25" fill="none" viewBox="0 0 25 25" class="fz pq pr" aria-label="Add to list bookmark button"><path fill="currentColor" d="M18 2.5a.5.5 0 0 1 1 0V5h2.5a.5.5 0 0 1 0 1H19v2.5a.5.5 0 1 1-1 0V6h-2.5a.5.5 0 0 1 0-1H18zM7 7a1 1 0 0 1 1-1h3.5a.5.5 0 0 0 0-1H8a2 2 0 0 0-2 2v14a.5.5 0 0 0 .805.396L12.5 17l5.695 4.396A.5.5 0 0 0 19 21v-8.5a.5.5 0 0 0-1 0v7.485l-5.195-4.012a.5.5 0 0 0-.61 0L7 19.985z"></path></svg></a></span></div></div></div></div></div></span></div></div></div><div class="qr qs qt qu qv l"><div aria-label="A side by side comparing facilitating a workshop in a room full of people versus a row of blank squares in Microsoft Teams."><div class=""><img alt="A side by side comparing facilitating a workshop in a room full of people versus a row of blank squares in Microsoft Teams." class="bx na" src="https://miro.medium.com/v2/resize:fill:160:106/format:webp/1*OPM9K98jPrvzFLahbSKM_Q.png" width="80" height="53" loading="lazy"/></div></div></div></div><div class="qw"><span class="bf b ga z fz"><div class="pi ab pj ae"><div class="ab q pn">3d ago<div class="h k j i d"><div class="hn pk do ab q"><div class="hw pl pm ab q pn"><div class="ax do du l cv"></div></div><a class="hw ji pm ab q pn" tabindex="-1" rel="noopener follow" href="/@louisemushet/how-covid-changed-service-design-4e92309e5b0a?source=topic_portal---recommended_stories---user_research---2-85--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"></a></div></div></div><div class="ab q po pp"><div class="h k j i d"><div><div class="bm" aria-hidden="false"><span><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/m/signin?actionUrl=https%3A%2F%2Fmedium.com%2F_%2Fbookmark%2Fp%2F4e92309e5b0a&operation=register&redirect=https%3A%2F%2Flouisemushet.medium.com%2Fhow-covid-changed-service-design-4e92309e5b0a&source=---recommended_stories---user_research---2-85----------------bookmark_preview----422230a2_e1ed_4583_af19_48b915caf425--------------"><svg xmlns="http://www.w3.org/2000/svg" width="25" height="25" fill="none" viewBox="0 0 25 25" class="fz pq pr" aria-label="Add to list bookmark button"><path fill="currentColor" d="M18 2.5a.5.5 0 0 1 1 0V5h2.5a.5.5 0 0 1 0 1H19v2.5a.5.5 0 1 1-1 0V6h-2.5a.5.5 0 0 1 0-1H18zM7 7a1 1 0 0 1 1-1h3.5a.5.5 0 0 0 0-1H8a2 2 0 0 0-2 2v14a.5.5 0 0 0 .805.396L12.5 17l5.695 4.396A.5.5 0 0 0 19 21v-8.5a.5.5 0 0 0-1 0v7.485l-5.195-4.012a.5.5 0 0 0-.61 0L7 19.985z"></path></svg></a></span></div></div></div></div></div></span></div></div></div><div class="lj bh r qx qy qz ra rb"></div></div></div></div></div></article></div><div class="ps l"><article class=""><div class="mf l"><div class="bh gb"><div class="l"><div class="bh l"><div style="position:relative;display:flex" role="link" data-href="https://medium.com/@kamran.zakir/power-password-taking-the-guesswork-out-of-strong-passwords-90ddc4043456" tabindex="0"><div class="bh nf ng nh ni"><div class="ab"><div class="nj nk nl nm nn ab q"><div class="cr l"><div><div class="l" aria-hidden="false"><a tabindex="-1" rel="noopener follow" href="/@kamran.zakir?source=topic_portal---recommended_stories---user_research---3-84--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><div class="l hn"><img alt="Kamran Zakir" class="l hh by no np cv" src="https://miro.medium.com/v2/resize:fill:40:40/1*wHo8A45Gd7ayL2q2rLeDVg.jpeg" width="20" height="20" loading="lazy"/><div class="hv by l no np hw n ay hx"></div></div></a></div></div></div><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nq ab q" rel="noopener follow" href="/@kamran.zakir?source=topic_portal---recommended_stories---user_research---3-84--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><p class="bf b ga z cm nr ns nt nu nv nw nx bk">Kamran Zakir</p></a></div></div></div></div><div class="ab"><div class="l pu oe"><div class="of og oh oi oj ok ol om pv pw"><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/@kamran.zakir/power-password-taking-the-guesswork-out-of-strong-passwords-90ddc4043456?source=topic_portal---recommended_stories---user_research---3-84--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><h2 class="bf on lp lq px py lr ls lt pz qa lu os jx qb qc ov ow ka qd qe oz pa kd qf qg pd cm ns nt nv nx bk">Power Password: Taking the Guesswork Out of Strong Passwords</h2><div class="pe"><h3 class="bf b pf z cm pg ns nt ph nv nx fz">You might not have come across any of the below, but it is how that error message laughs at you when you try creating a password!</h3></div></a></div><div class="h k j i d"><div class="qh qi qj qk ql qm qn qo qp qq l"><span class="bf b ga z fz"><div class="pi ab pj ae"><div class="ab q pn">7h ago<div class="h k j i d"><div class="hn pk do ab q"><div class="hw pl pm ab q pn"><div class="ax do du l cv"></div></div><a class="hw ji pm ab q pn" tabindex="-1" rel="noopener follow" href="/@kamran.zakir/power-password-taking-the-guesswork-out-of-strong-passwords-90ddc4043456?source=topic_portal---recommended_stories---user_research---3-84--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"></a></div></div></div><div class="ab q po pp"><div class="h k j i d"><div><div class="bm" aria-hidden="false"><span><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/m/signin?actionUrl=https%3A%2F%2Fmedium.com%2F_%2Fbookmark%2Fp%2F90ddc4043456&operation=register&redirect=https%3A%2F%2Fmedium.com%2F%40kamran.zakir%2Fpower-password-taking-the-guesswork-out-of-strong-passwords-90ddc4043456&source=---recommended_stories---user_research---3-84----------------bookmark_preview----422230a2_e1ed_4583_af19_48b915caf425--------------"><svg xmlns="http://www.w3.org/2000/svg" width="25" height="25" fill="none" viewBox="0 0 25 25" class="fz pq pr" aria-label="Add to list bookmark button"><path fill="currentColor" d="M18 2.5a.5.5 0 0 1 1 0V5h2.5a.5.5 0 0 1 0 1H19v2.5a.5.5 0 1 1-1 0V6h-2.5a.5.5 0 0 1 0-1H18zM7 7a1 1 0 0 1 1-1h3.5a.5.5 0 0 0 0-1H8a2 2 0 0 0-2 2v14a.5.5 0 0 0 .805.396L12.5 17l5.695 4.396A.5.5 0 0 0 19 21v-8.5a.5.5 0 0 0-1 0v7.485l-5.195-4.012a.5.5 0 0 0-.61 0L7 19.985z"></path></svg></a></span></div></div></div></div></div></span></div></div></div><div class="qr qs qt qu qv l"><div aria-label="Power Password: Taking the Guesswork Out of Strong Passwords"><div class=""><img alt="Power Password: Taking the Guesswork Out of Strong Passwords" class="bx na" src="https://miro.medium.com/v2/resize:fill:160:106/format:webp/1*gtXPeKiVtHgZnF99OWVz6w.png" width="80" height="53" loading="lazy"/></div></div></div></div><div class="qw"><span class="bf b ga z fz"><div class="pi ab pj ae"><div class="ab q pn">7h ago<div class="h k j i d"><div class="hn pk do ab q"><div class="hw pl pm ab q pn"><div class="ax do du l cv"></div></div><a class="hw ji pm ab q pn" tabindex="-1" rel="noopener follow" href="/@kamran.zakir/power-password-taking-the-guesswork-out-of-strong-passwords-90ddc4043456?source=topic_portal---recommended_stories---user_research---3-84--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"></a></div></div></div><div class="ab q po pp"><div class="h k j i d"><div><div class="bm" aria-hidden="false"><span><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/m/signin?actionUrl=https%3A%2F%2Fmedium.com%2F_%2Fbookmark%2Fp%2F90ddc4043456&operation=register&redirect=https%3A%2F%2Fmedium.com%2F%40kamran.zakir%2Fpower-password-taking-the-guesswork-out-of-strong-passwords-90ddc4043456&source=---recommended_stories---user_research---3-84----------------bookmark_preview----422230a2_e1ed_4583_af19_48b915caf425--------------"><svg xmlns="http://www.w3.org/2000/svg" width="25" height="25" fill="none" viewBox="0 0 25 25" class="fz pq pr" aria-label="Add to list bookmark button"><path fill="currentColor" d="M18 2.5a.5.5 0 0 1 1 0V5h2.5a.5.5 0 0 1 0 1H19v2.5a.5.5 0 1 1-1 0V6h-2.5a.5.5 0 0 1 0-1H18zM7 7a1 1 0 0 1 1-1h3.5a.5.5 0 0 0 0-1H8a2 2 0 0 0-2 2v14a.5.5 0 0 0 .805.396L12.5 17l5.695 4.396A.5.5 0 0 0 19 21v-8.5a.5.5 0 0 0-1 0v7.485l-5.195-4.012a.5.5 0 0 0-.61 0L7 19.985z"></path></svg></a></span></div></div></div></div></div></span></div></div></div><div class="lj bh r qx qy qz ra rb"></div></div></div></div></div></article></div><div class="ps l"><article class=""><div class="mf l"><div class="bh gb"><div class="l"><div class="bh l"><div style="position:relative;display:flex" role="link" data-href="https://medium.com/user-experience-design-1/always-read-the-comments-e0a95ac18dca" tabindex="0"><div class="bh nf ng nh ni"><div class="ab"><div class="nj nk nl nm nn ab q"><div class="cr l"><div><div class="l" aria-hidden="false"><a href="https://medium.com/user-experience-design-1?source=topic_portal---recommended_stories---user_research---4-107--------------------422230a2_e1ed_4583_af19_48b915caf425--------------" rel="noopener follow"><div class="hn ab"><img alt="UX Collective" class="na np no cv" src="https://miro.medium.com/v2/resize:fill:40:40/1*mDhF9X4VO0rCrJvWFatyxg.png" width="20" height="20" loading="lazy"/><div class="na l no np hw n hv hx"></div></div></a></div></div></div><div class="rc l"><p class="bf b ga z fz">In</p></div><div class="l"><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nq ab q" href="https://medium.com/user-experience-design-1?source=topic_portal---recommended_stories---user_research---4-107--------------------422230a2_e1ed_4583_af19_48b915caf425--------------" rel="noopener follow"><p class="bf b ga z cm nr ns nt nu nv nw nx bk">UX Collective</p></a></div></div></div><div class="rd l"><p class="bf b ga z fz">by</p></div><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nq ab q" rel="noopener follow" href="/@euphratesdahout?source=topic_portal---recommended_stories---user_research---4-107--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><p class="bf b ga z cm nr ns nt nu nv nw nx bk">Euphrates Dahout</p></a></div></div></div></div><div class="ab"><div class="l pu oe"><div class="of og oh oi oj ok ol om pv pw"><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/user-experience-design-1/always-read-the-comments-e0a95ac18dca?source=topic_portal---recommended_stories---user_research---4-107--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><h2 class="bf on lp lq px py lr ls lt pz qa lu os jx qb qc ov ow ka qd qe oz pa kd qf qg pd cm ns nt nv nx bk">Designers: always read the comments</h2><div class="pe"><h3 class="bf b pf z cm pg ns nt ph nv nx fz">How harnessing user feedback made M3 the world’s most popular design kit</h3></div></a></div><div class="h k j i d"><div class="qh qi qj qk ql qm qn qo qp qq l"><span class="bf b ga z fz"><div class="pi ab pj ae"><div class="ab q pn"><span>Jan 17</span><div class="h k j i d"><div class="hn pk do ab q"><div class="hw pl pm ab q pn"><div class="ax do du l cv"></div></div><a class="hw ji pm ab q pn" tabindex="-1" rel="noopener follow" href="/user-experience-design-1/always-read-the-comments-e0a95ac18dca?source=topic_portal---recommended_stories---user_research---4-107--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><div><div class="ab" aria-hidden="false"><div class="ab q pt"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="#6B6B6B" viewBox="0 0 16 16"><path fill="#6B6B6B" d="M12.344 11.458A5.28 5.28 0 0 0 14 7.526C14 4.483 11.391 2 8.051 2S2 4.483 2 7.527c0 3.051 2.712 5.526 6.059 5.526a6.6 6.6 0 0 0 1.758-.236q.255.223.554.414c.784.51 1.626.768 2.512.768a.37.37 0 0 0 .355-.214.37.37 0 0 0-.03-.384 4.7 4.7 0 0 1-.857-1.958v.014z"></path></svg><span>3</span></div></div></div></a></div></div></div><div class="ab q po pp"><div class="h k j i d"><div><div class="bm" aria-hidden="false"><span><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/m/signin?actionUrl=https%3A%2F%2Fmedium.com%2F_%2Fbookmark%2Fp%2Fe0a95ac18dca&operation=register&redirect=https%3A%2F%2Fuxdesign.cc%2Falways-read-the-comments-e0a95ac18dca&source=---recommended_stories---user_research---4-107----------------bookmark_preview----422230a2_e1ed_4583_af19_48b915caf425--------------"><svg xmlns="http://www.w3.org/2000/svg" width="25" height="25" fill="none" viewBox="0 0 25 25" class="fz pq pr" aria-label="Add to list bookmark button"><path fill="currentColor" d="M18 2.5a.5.5 0 0 1 1 0V5h2.5a.5.5 0 0 1 0 1H19v2.5a.5.5 0 1 1-1 0V6h-2.5a.5.5 0 0 1 0-1H18zM7 7a1 1 0 0 1 1-1h3.5a.5.5 0 0 0 0-1H8a2 2 0 0 0-2 2v14a.5.5 0 0 0 .805.396L12.5 17l5.695 4.396A.5.5 0 0 0 19 21v-8.5a.5.5 0 0 0-1 0v7.485l-5.195-4.012a.5.5 0 0 0-.61 0L7 19.985z"></path></svg></a></span></div></div></div></div></div></span></div></div></div><div class="qr qs qt qu qv l"><div aria-label="Happy, sad, and neutral faces over comment bubbles and ui"><div class=""><img alt="Happy, sad, and neutral faces over comment bubbles and ui" class="bx na" src="https://miro.medium.com/v2/resize:fill:160:106/format:webp/1*04Ki2SQhJsjoddCgyHmt8Q.png" width="80" height="53" loading="lazy"/></div></div></div></div><div class="qw"><span class="bf b ga z fz"><div class="pi ab pj ae"><div class="ab q pn"><span>Jan 17</span><div class="h k j i d"><div class="hn pk do ab q"><div class="hw pl pm ab q pn"><div class="ax do du l cv"></div></div><a class="hw ji pm ab q pn" tabindex="-1" rel="noopener follow" href="/user-experience-design-1/always-read-the-comments-e0a95ac18dca?source=topic_portal---recommended_stories---user_research---4-107--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><div><div class="ab" aria-hidden="false"><div class="ab q pt"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="#6B6B6B" viewBox="0 0 16 16"><path fill="#6B6B6B" d="M12.344 11.458A5.28 5.28 0 0 0 14 7.526C14 4.483 11.391 2 8.051 2S2 4.483 2 7.527c0 3.051 2.712 5.526 6.059 5.526a6.6 6.6 0 0 0 1.758-.236q.255.223.554.414c.784.51 1.626.768 2.512.768a.37.37 0 0 0 .355-.214.37.37 0 0 0-.03-.384 4.7 4.7 0 0 1-.857-1.958v.014z"></path></svg><span>3</span></div></div></div></a></div></div></div><div class="ab q po pp"><div class="h k j i d"><div><div class="bm" aria-hidden="false"><span><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/m/signin?actionUrl=https%3A%2F%2Fmedium.com%2F_%2Fbookmark%2Fp%2Fe0a95ac18dca&operation=register&redirect=https%3A%2F%2Fuxdesign.cc%2Falways-read-the-comments-e0a95ac18dca&source=---recommended_stories---user_research---4-107----------------bookmark_preview----422230a2_e1ed_4583_af19_48b915caf425--------------"><svg xmlns="http://www.w3.org/2000/svg" width="25" height="25" fill="none" viewBox="0 0 25 25" class="fz pq pr" aria-label="Add to list bookmark button"><path fill="currentColor" d="M18 2.5a.5.5 0 0 1 1 0V5h2.5a.5.5 0 0 1 0 1H19v2.5a.5.5 0 1 1-1 0V6h-2.5a.5.5 0 0 1 0-1H18zM7 7a1 1 0 0 1 1-1h3.5a.5.5 0 0 0 0-1H8a2 2 0 0 0-2 2v14a.5.5 0 0 0 .805.396L12.5 17l5.695 4.396A.5.5 0 0 0 19 21v-8.5a.5.5 0 0 0-1 0v7.485l-5.195-4.012a.5.5 0 0 0-.61 0L7 19.985z"></path></svg></a></span></div></div></div></div></div></span></div></div></div><div class="lj bh r qx qy qz ra rb"></div></div></div></div></div></article></div></div></div><div class="h k"><div class="mg re rf rg rh ri rj rk"><div class="rl"><article class="gb"><div class="gb mf l"><div class="bh gb"><div class="gb l"><div class="hn gb mg mh mi mj mk ml mm mn mo rt mq ru ms" role="link" data-href="https://medium.com/@gabim_e/fortnight-note-05-21st-feb-2025-1297cc60ad79" tabindex="0"><div class="mt"><div aria-label="Weeknote 04: 21st Feb 2025"><div class="mv mw mx i d"><img alt="Weeknote 04: 21st Feb 2025" class="bh na rv rw rx ry rz nc nd bx" src="https://miro.medium.com/v2/resize:fit:1144/format:webp/1*tWlRwYKOB5abCOnGDAU_tw.jpeg" loading="eager"/></div><div class="h k j my mz"><img alt="Weeknote 04: 21st Feb 2025" class="bh na rv rw rx ry rz nc nd bx" src="https://miro.medium.com/v2/resize:fit:1144/format:webp/1*tWlRwYKOB5abCOnGDAU_tw.jpeg" loading="eager"/></div></div></div><div class="mu ab cc db"><div class="ab db ne bh nf ng nh ni"><div class="nj nk nl nm nn ab q"><div class="cr l"><div><div class="l" aria-hidden="false"><a tabindex="-1" rel="noopener follow" href="/@gabim_e?source=topic_portal---recommended_stories---user_research---0-84--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><div class="l hn"><img alt="Gabi Mitchem-Evans" class="l hh by no np cv" src="https://miro.medium.com/v2/resize:fill:40:40/1*0xMwelLVeUxwgWKbh1SFRA.jpeg" width="20" height="20" loading="lazy"/><div class="hv by l no np hw n ay hx"></div></div></a></div></div></div><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nq ab q" rel="noopener follow" href="/@gabim_e?source=topic_portal---recommended_stories---user_research---0-84--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><p class="bf b ga z cm nr ns nt nu nv nw nx bk">Gabi Mitchem-Evans</p></a></div></div></div><div class="ny l nz oa ob oc od oe"><div class="of og oh oi oj ok ol om"><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/@gabim_e/fortnight-note-05-21st-feb-2025-1297cc60ad79?source=topic_portal---recommended_stories---user_research---0-84--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><div title=""><h2 class="bf on lp lq oo op lr ls lt oq or lu os jx ot ou ov ly lz sa oy ma mb mc sb pc md cm ns nt nv nx bk">Weeknote 04: 21st Feb 2025</h2></div><div class="pe l"><h3 class="bf b pf z cm pg ns nt ph nv nx fz">Service assessments in Wales, Junior UCD recruitment, Service Lab London, Back-end tasks of running a community</h3></div></a></div></div><span class="bf b ga z fz"><div class="pi ab pj ae"><div class="ab q pn">1h ago<div class="h k j i d"><div class="hn pk do ab q"><div class="hw pl pm ab q pn"><div class="ax do du l cv"></div></div><a class="hw ji pm ab q pn" tabindex="-1" rel="noopener follow" href="/@gabim_e/fortnight-note-05-21st-feb-2025-1297cc60ad79?source=topic_portal---recommended_stories---user_research---0-84--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"></a></div></div></div><div class="ab q po pp"><div class="h k j i d"><div><div class="bm" aria-hidden="false"><span><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/m/signin?actionUrl=https%3A%2F%2Fmedium.com%2F_%2Fbookmark%2Fp%2F1297cc60ad79&operation=register&redirect=https%3A%2F%2Fmedium.com%2F%40gabim_e%2Ffortnight-note-05-21st-feb-2025-1297cc60ad79&source=---recommended_stories---user_research---0-84----------------bookmark_preview----422230a2_e1ed_4583_af19_48b915caf425--------------"><svg xmlns="http://www.w3.org/2000/svg" width="25" height="25" fill="none" viewBox="0 0 25 25" class="fz pq pr" aria-label="Add to list bookmark button"><path fill="currentColor" d="M18 2.5a.5.5 0 0 1 1 0V5h2.5a.5.5 0 0 1 0 1H19v2.5a.5.5 0 1 1-1 0V6h-2.5a.5.5 0 0 1 0-1H18zM7 7a1 1 0 0 1 1-1h3.5a.5.5 0 0 0 0-1H8a2 2 0 0 0-2 2v14a.5.5 0 0 0 .805.396L12.5 17l5.695 4.396A.5.5 0 0 0 19 21v-8.5a.5.5 0 0 0-1 0v7.485l-5.195-4.012a.5.5 0 0 0-.61 0L7 19.985z"></path></svg></a></span></div></div></div></div></div></span><div class="h k j i d"><div class="lj bh r me"></div></div></div></div></div></div></div></div></article></div><div class="rm"><article class="gb"><div class="gb mf l"><div class="bh gb"><div class="gb l"><div class="hn gb mg mh mi mj mk ml mm mn mo rt mq ru ms" role="link" data-href="https://medium.com/@ki.aguero/does-a-ux-researcher-lose-heart-when-they-explore-ai-5d80cf5a0f29" tabindex="0"><div class="mt"><div aria-label="Does a UX Researcher lose heart when they explore AI?"><div class="mv mw mx i d"><img alt="Does a UX Researcher lose heart when they explore AI?" class="bh na rv rw rx ry rz nc nd bx" src="https://miro.medium.com/v2/resize:fit:1144/format:webp/1*9e5H6rTzwcknS7YkKm8fMA.jpeg" loading="eager"/></div><div class="h k j my mz"><img alt="Does a UX Researcher lose heart when they explore AI?" class="bh na rv rw rx ry rz nc nd bx" src="https://miro.medium.com/v2/resize:fit:1144/format:webp/1*9e5H6rTzwcknS7YkKm8fMA.jpeg" loading="eager"/></div></div></div><div class="mu ab cc db"><div class="ab db ne bh nf ng nh ni"><div class="nj nk nl nm nn ab q"><div class="cr l"><div><div class="l" aria-hidden="false"><a tabindex="-1" rel="noopener follow" href="/@ki.aguero?source=topic_portal---recommended_stories---user_research---1-107--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><div class="l hn"><img alt="Ki Aguero" class="l hh by no np cv" src="https://miro.medium.com/v2/resize:fill:40:40/1*6wJdWqby8FK663LNBz_kmw.jpeg" width="20" height="20" loading="lazy"/><div class="hv by l no np hw n ay hx"></div></div></a></div></div></div><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nq ab q" rel="noopener follow" href="/@ki.aguero?source=topic_portal---recommended_stories---user_research---1-107--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><p class="bf b ga z cm nr ns nt nu nv nw nx bk">Ki Aguero</p></a></div></div></div><div class="ny l nz oa ob oc od oe"><div class="of og oh oi oj ok ol om"><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/@ki.aguero/does-a-ux-researcher-lose-heart-when-they-explore-ai-5d80cf5a0f29?source=topic_portal---recommended_stories---user_research---1-107--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><div title=""><h2 class="bf on lp lq oo op lr ls lt oq or lu os jx ot ou ov ly lz sa oy ma mb mc sb pc md cm ns nt nv nx bk">Does a UX Researcher lose heart when they explore AI?</h2></div><div class="pe l"><h3 class="bf b pf z cm pg ns nt ph nv nx fz">This whole AI *thing* is weaving itself into User Research. Is it helping? Or hurting? And how?</h3></div></a></div></div><span class="bf b ga z fz"><div class="pi ab pj ae"><div class="ab q pn"><span>Jan 28</span><div class="h k j i d"><div class="hn pk do ab q"><div class="hw pl pm ab q pn"><div class="ax do du l cv"></div></div><a class="hw ji pm ab q pn" tabindex="-1" rel="noopener follow" href="/@ki.aguero/does-a-ux-researcher-lose-heart-when-they-explore-ai-5d80cf5a0f29?source=topic_portal---recommended_stories---user_research---1-107--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><div><div class="ab" aria-hidden="false"><div class="ab q pt"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="#6B6B6B" viewBox="0 0 16 16"><path fill="#6B6B6B" d="M12.344 11.458A5.28 5.28 0 0 0 14 7.526C14 4.483 11.391 2 8.051 2S2 4.483 2 7.527c0 3.051 2.712 5.526 6.059 5.526a6.6 6.6 0 0 0 1.758-.236q.255.223.554.414c.784.51 1.626.768 2.512.768a.37.37 0 0 0 .355-.214.37.37 0 0 0-.03-.384 4.7 4.7 0 0 1-.857-1.958v.014z"></path></svg><span>4</span></div></div></div></a></div></div></div><div class="ab q po pp"><div class="h k j i d"><div><div class="bm" aria-hidden="false"><span><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/m/signin?actionUrl=https%3A%2F%2Fmedium.com%2F_%2Fbookmark%2Fp%2F5d80cf5a0f29&operation=register&redirect=https%3A%2F%2Fmedium.com%2F%40ki.aguero%2Fdoes-a-ux-researcher-lose-heart-when-they-explore-ai-5d80cf5a0f29&source=---recommended_stories---user_research---1-107----------------bookmark_preview----422230a2_e1ed_4583_af19_48b915caf425--------------"><svg xmlns="http://www.w3.org/2000/svg" width="25" height="25" fill="none" viewBox="0 0 25 25" class="fz pq pr" aria-label="Add to list bookmark button"><path fill="currentColor" d="M18 2.5a.5.5 0 0 1 1 0V5h2.5a.5.5 0 0 1 0 1H19v2.5a.5.5 0 1 1-1 0V6h-2.5a.5.5 0 0 1 0-1H18zM7 7a1 1 0 0 1 1-1h3.5a.5.5 0 0 0 0-1H8a2 2 0 0 0-2 2v14a.5.5 0 0 0 .805.396L12.5 17l5.695 4.396A.5.5 0 0 0 19 21v-8.5a.5.5 0 0 0-1 0v7.485l-5.195-4.012a.5.5 0 0 0-.61 0L7 19.985z"></path></svg></a></span></div></div></div></div></div></span><div class="h k j i d"><div class="lj bh r me"></div></div></div></div></div></div></div></div></article></div><div class="rn"><article class="gb"><div class="gb mf l"><div class="bh gb"><div class="gb l"><div class="hn gb mg mh mi mj mk ml mm mn mo mp mq mr ms" role="link" data-href="https://medium.com/@louisemushet/how-covid-changed-service-design-4e92309e5b0a" tabindex="0"><div class="mt"><div aria-label="A side by side comparing facilitating a workshop in a room full of people versus a row of blank squares in Microsoft Teams."><div class="mv mw mx my mz"><img alt="A side by side comparing facilitating a workshop in a room full of people versus a row of blank squares in Microsoft Teams." class="bh na rv rw rx sc sd nc nd bx" src="https://miro.medium.com/v2/resize:fit:730/format:webp/1*OPM9K98jPrvzFLahbSKM_Q.png" loading="lazy"/></div></div></div><div class="mu ab cc db"><div class="ab db ne bh nf ng nh ni"><div class="nj nk nl nm nn ab q"><div class="cr l"><div><div class="l" aria-hidden="false"><a tabindex="-1" rel="noopener follow" href="/@louisemushet?source=topic_portal---recommended_stories---user_research---2-85--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><div class="l hn"><img alt="Louise Mushet" class="l hh by no np cv" src="https://miro.medium.com/v2/resize:fill:40:40/1*ULfGbuf1G8cI0cuui4zmfw.jpeg" width="20" height="20" loading="lazy"/><div class="hv by l no np hw n ay hx"></div></div></a></div></div></div><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nq ab q" rel="noopener follow" href="/@louisemushet?source=topic_portal---recommended_stories---user_research---2-85--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><p class="bf b ga z cm nr ns nt nu nv nw nx bk">Louise Mushet</p></a></div></div></div><div class="ny l nz oa ob oc od oe"><div class="of og oh oi oj ok ol om"><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/@louisemushet/how-covid-changed-service-design-4e92309e5b0a?source=topic_portal---recommended_stories---user_research---2-85--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><div title=""><h2 class="bf on lp lq oo op lr ls lt oq or lu os jx ot ou ov ow ka ox oy oz pa kd pb pc pd cm ns nt nv nx bk">How Covid changed service design</h2></div><div class="pe l"><h3 class="bf b pf z cm pg ns nt ph nv nx fz">It’s been almost five years since I was sent to work from home following the outbreak of the Covid pandemic in March 2020. What I thought…</h3></div></a></div></div><span class="bf b ga z fz"><div class="pi ab pj ae"><div class="ab q pn">3d ago<div class="h k j i d"><div class="hn pk do ab q"><div class="hw pl pm ab q pn"><div class="ax do du l cv"></div></div><a class="hw ji pm ab q pn" tabindex="-1" rel="noopener follow" href="/@louisemushet/how-covid-changed-service-design-4e92309e5b0a?source=topic_portal---recommended_stories---user_research---2-85--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"></a></div></div></div><div class="ab q po pp"><div class="h k j i d"><div><div class="bm" aria-hidden="false"><span><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/m/signin?actionUrl=https%3A%2F%2Fmedium.com%2F_%2Fbookmark%2Fp%2F4e92309e5b0a&operation=register&redirect=https%3A%2F%2Flouisemushet.medium.com%2Fhow-covid-changed-service-design-4e92309e5b0a&source=---recommended_stories---user_research---2-85----------------bookmark_preview----422230a2_e1ed_4583_af19_48b915caf425--------------"><svg xmlns="http://www.w3.org/2000/svg" width="25" height="25" fill="none" viewBox="0 0 25 25" class="fz pq pr" aria-label="Add to list bookmark button"><path fill="currentColor" d="M18 2.5a.5.5 0 0 1 1 0V5h2.5a.5.5 0 0 1 0 1H19v2.5a.5.5 0 1 1-1 0V6h-2.5a.5.5 0 0 1 0-1H18zM7 7a1 1 0 0 1 1-1h3.5a.5.5 0 0 0 0-1H8a2 2 0 0 0-2 2v14a.5.5 0 0 0 .805.396L12.5 17l5.695 4.396A.5.5 0 0 0 19 21v-8.5a.5.5 0 0 0-1 0v7.485l-5.195-4.012a.5.5 0 0 0-.61 0L7 19.985z"></path></svg></a></span></div></div></div></div></div></span><div class="h k j i d"><div class="lj bh r me"></div></div></div></div></div></div></div></div></article></div><div class="ro"><article class="gb"><div class="gb mf l"><div class="bh gb"><div class="gb l"><div class="hn gb mg mh mi mj mk ml mm mn mo mp mq mr ms" role="link" data-href="https://medium.com/@kamran.zakir/power-password-taking-the-guesswork-out-of-strong-passwords-90ddc4043456" tabindex="0"><div class="mt"><div aria-label="Power Password: Taking the Guesswork Out of Strong Passwords"><div class="mv mw mx my mz"><img alt="Power Password: Taking the Guesswork Out of Strong Passwords" class="bh na rv rw rx sc sd nc nd bx" src="https://miro.medium.com/v2/resize:fit:730/format:webp/1*gtXPeKiVtHgZnF99OWVz6w.png" loading="lazy"/></div></div></div><div class="mu ab cc db"><div class="ab db ne bh nf ng nh ni"><div class="nj nk nl nm nn ab q"><div class="cr l"><div><div class="l" aria-hidden="false"><a tabindex="-1" rel="noopener follow" href="/@kamran.zakir?source=topic_portal---recommended_stories---user_research---3-84--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><div class="l hn"><img alt="Kamran Zakir" class="l hh by no np cv" src="https://miro.medium.com/v2/resize:fill:40:40/1*wHo8A45Gd7ayL2q2rLeDVg.jpeg" width="20" height="20" loading="lazy"/><div class="hv by l no np hw n ay hx"></div></div></a></div></div></div><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nq ab q" rel="noopener follow" href="/@kamran.zakir?source=topic_portal---recommended_stories---user_research---3-84--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><p class="bf b ga z cm nr ns nt nu nv nw nx bk">Kamran Zakir</p></a></div></div></div><div class="ny l nz oa ob oc od oe"><div class="of og oh oi oj ok ol om"><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/@kamran.zakir/power-password-taking-the-guesswork-out-of-strong-passwords-90ddc4043456?source=topic_portal---recommended_stories---user_research---3-84--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><div title=""><h2 class="bf on lp lq oo op lr ls lt oq or lu os jx ot ou ov ow ka ox oy oz pa kd pb pc pd cm ns nt nv nx bk">Power Password: Taking the Guesswork Out of Strong Passwords</h2></div><div class="pe l"><h3 class="bf b pf z cm pg ns nt ph nv nx fz">You might not have come across any of the below, but it is how that error message laughs at you when you try creating a password!</h3></div></a></div></div><span class="bf b ga z fz"><div class="pi ab pj ae"><div class="ab q pn">7h ago<div class="h k j i d"><div class="hn pk do ab q"><div class="hw pl pm ab q pn"><div class="ax do du l cv"></div></div><a class="hw ji pm ab q pn" tabindex="-1" rel="noopener follow" href="/@kamran.zakir/power-password-taking-the-guesswork-out-of-strong-passwords-90ddc4043456?source=topic_portal---recommended_stories---user_research---3-84--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"></a></div></div></div><div class="ab q po pp"><div class="h k j i d"><div><div class="bm" aria-hidden="false"><span><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/m/signin?actionUrl=https%3A%2F%2Fmedium.com%2F_%2Fbookmark%2Fp%2F90ddc4043456&operation=register&redirect=https%3A%2F%2Fmedium.com%2F%40kamran.zakir%2Fpower-password-taking-the-guesswork-out-of-strong-passwords-90ddc4043456&source=---recommended_stories---user_research---3-84----------------bookmark_preview----422230a2_e1ed_4583_af19_48b915caf425--------------"><svg xmlns="http://www.w3.org/2000/svg" width="25" height="25" fill="none" viewBox="0 0 25 25" class="fz pq pr" aria-label="Add to list bookmark button"><path fill="currentColor" d="M18 2.5a.5.5 0 0 1 1 0V5h2.5a.5.5 0 0 1 0 1H19v2.5a.5.5 0 1 1-1 0V6h-2.5a.5.5 0 0 1 0-1H18zM7 7a1 1 0 0 1 1-1h3.5a.5.5 0 0 0 0-1H8a2 2 0 0 0-2 2v14a.5.5 0 0 0 .805.396L12.5 17l5.695 4.396A.5.5 0 0 0 19 21v-8.5a.5.5 0 0 0-1 0v7.485l-5.195-4.012a.5.5 0 0 0-.61 0L7 19.985z"></path></svg></a></span></div></div></div></div></div></span><div class="h k j i d"><div class="lj bh r me"></div></div></div></div></div></div></div></div></article></div><div class="rp"><article class="gb"><div class="gb mf l"><div class="bh gb"><div class="gb l"><div class="hn gb mg mh mi mj mk ml mm mn mo mp mq mr ms" role="link" data-href="https://medium.com/user-experience-design-1/always-read-the-comments-e0a95ac18dca" tabindex="0"><div class="mt"><div aria-label="Happy, sad, and neutral faces over comment bubbles and ui"><div class="mv mw mx my mz"><img alt="Happy, sad, and neutral faces over comment bubbles and ui" class="bh na rv rw rx sc sd nc nd bx" src="https://miro.medium.com/v2/resize:fit:730/format:webp/1*04Ki2SQhJsjoddCgyHmt8Q.png" loading="lazy"/></div></div></div><div class="mu ab cc db"><div class="ab db ne bh nf ng nh ni"><div class="nj nk nl nm nn ab q"><div class="cr l"><div><div class="l" aria-hidden="false"><a href="https://medium.com/user-experience-design-1?source=topic_portal---recommended_stories---user_research---4-107--------------------422230a2_e1ed_4583_af19_48b915caf425--------------" rel="noopener follow"><div class="hn ab"><img alt="UX Collective" class="na np no cv" src="https://miro.medium.com/v2/resize:fill:40:40/1*mDhF9X4VO0rCrJvWFatyxg.png" width="20" height="20" loading="lazy"/><div class="na l no np hw n hv hx"></div></div></a></div></div></div><div class="rc l"><p class="bf b ga z fz">In</p></div><div class="l"><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nq ab q" href="https://medium.com/user-experience-design-1?source=topic_portal---recommended_stories---user_research---4-107--------------------422230a2_e1ed_4583_af19_48b915caf425--------------" rel="noopener follow"><p class="bf b ga z cm nr ns nt nu nv nw nx bk">UX Collective</p></a></div></div></div><div class="rd l"><p class="bf b ga z fz">by</p></div><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nq ab q" rel="noopener follow" href="/@euphratesdahout?source=topic_portal---recommended_stories---user_research---4-107--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><p class="bf b ga z cm nr ns nt nu nv nw nx bk">Euphrates Dahout</p></a></div></div></div><div class="ny l nz oa ob oc od oe"><div class="of og oh oi oj ok ol om"><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/user-experience-design-1/always-read-the-comments-e0a95ac18dca?source=topic_portal---recommended_stories---user_research---4-107--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><div title=""><h2 class="bf on lp lq oo op lr ls lt oq or lu os jx ot ou ov ow ka ox oy oz pa kd pb pc pd cm ns nt nv nx bk">Designers: always read the comments</h2></div><div class="pe l"><h3 class="bf b pf z cm pg ns nt ph nv nx fz">How harnessing user feedback made M3 the world’s most popular design kit</h3></div></a></div></div><span class="bf b ga z fz"><div class="pi ab pj ae"><div class="ab q pn"><span>Jan 17</span><div class="h k j i d"><div class="hn pk do ab q"><div class="hw pl pm ab q pn"><div class="ax do du l cv"></div></div><a class="hw ji pm ab q pn" tabindex="-1" rel="noopener follow" href="/user-experience-design-1/always-read-the-comments-e0a95ac18dca?source=topic_portal---recommended_stories---user_research---4-107--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><div><div class="ab" aria-hidden="false"><div class="ab q pt"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="#6B6B6B" viewBox="0 0 16 16"><path fill="#6B6B6B" d="M12.344 11.458A5.28 5.28 0 0 0 14 7.526C14 4.483 11.391 2 8.051 2S2 4.483 2 7.527c0 3.051 2.712 5.526 6.059 5.526a6.6 6.6 0 0 0 1.758-.236q.255.223.554.414c.784.51 1.626.768 2.512.768a.37.37 0 0 0 .355-.214.37.37 0 0 0-.03-.384 4.7 4.7 0 0 1-.857-1.958v.014z"></path></svg><span>3</span></div></div></div></a></div></div></div><div class="ab q po pp"><div class="h k j i d"><div><div class="bm" aria-hidden="false"><span><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/m/signin?actionUrl=https%3A%2F%2Fmedium.com%2F_%2Fbookmark%2Fp%2Fe0a95ac18dca&operation=register&redirect=https%3A%2F%2Fuxdesign.cc%2Falways-read-the-comments-e0a95ac18dca&source=---recommended_stories---user_research---4-107----------------bookmark_preview----422230a2_e1ed_4583_af19_48b915caf425--------------"><svg xmlns="http://www.w3.org/2000/svg" width="25" height="25" fill="none" viewBox="0 0 25 25" class="fz pq pr" aria-label="Add to list bookmark button"><path fill="currentColor" d="M18 2.5a.5.5 0 0 1 1 0V5h2.5a.5.5 0 0 1 0 1H19v2.5a.5.5 0 1 1-1 0V6h-2.5a.5.5 0 0 1 0-1H18zM7 7a1 1 0 0 1 1-1h3.5a.5.5 0 0 0 0-1H8a2 2 0 0 0-2 2v14a.5.5 0 0 0 .805.396L12.5 17l5.695 4.396A.5.5 0 0 0 19 21v-8.5a.5.5 0 0 0-1 0v7.485l-5.195-4.012a.5.5 0 0 0-.61 0L7 19.985z"></path></svg></a></span></div></div></div></div></div></span><div class="h k j i d"><div class="lj bh r me"></div></div></div></div></div></div></div></div></article></div><div class="rq"><article class="gb"><div class="gb mf l"><div class="bh gb"><div class="gb l"><div class="hn gb mg mh mi mj mk ml mm mn mo mp mq mr ms" role="link" data-href="https://medium.com/design-bootcamp/the-four-pillars-model-of-content-design-1b49364298b4" tabindex="0"><div class="mt"><div aria-label="Content designers adding sticky notes to a whiteboard to create the four pillars model."><div class="mv mw mx my mz"><img alt="Content designers adding sticky notes to a whiteboard to create the four pillars model." class="bh na rv rw rx sc sd nc nd bx" src="https://miro.medium.com/v2/resize:fit:730/format:webp/1*GEl8cz0XmO9yVxEk7VUv2A.jpeg" loading="lazy"/></div></div></div><div class="mu ab cc db"><div class="ab db ne bh nf ng nh ni"><div class="nj nk nl nm nn ab q"><div class="cr l"><div><div class="l" aria-hidden="false"><a href="https://medium.com/design-bootcamp?source=topic_portal---recommended_stories---user_research---5-85--------------------422230a2_e1ed_4583_af19_48b915caf425--------------" rel="noopener follow"><div class="hn ab"><img alt="Bootcamp" class="na np no cv" src="https://miro.medium.com/v2/resize:fill:40:40/1*_wDJs77bAPiwuAe9qOK5Zg.png" width="20" height="20" loading="lazy"/><div class="na l no np hw n hv hx"></div></div></a></div></div></div><div class="rc l"><p class="bf b ga z fz">In</p></div><div class="l"><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nq ab q" href="https://medium.com/design-bootcamp?source=topic_portal---recommended_stories---user_research---5-85--------------------422230a2_e1ed_4583_af19_48b915caf425--------------" rel="noopener follow"><p class="bf b ga z cm nr ns nt nu nv nw nx bk">Bootcamp</p></a></div></div></div><div class="rd l"><p class="bf b ga z fz">by</p></div><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nq ab q" rel="noopener follow" href="/@andrewtipp?source=topic_portal---recommended_stories---user_research---5-85--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><p class="bf b ga z cm nr ns nt nu nv nw nx bk">Andrew Tipp</p></a></div></div></div><div class="ny l nz oa ob oc od oe"><div class="of og oh oi oj ok ol om"><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/design-bootcamp/the-four-pillars-model-of-content-design-1b49364298b4?source=topic_portal---recommended_stories---user_research---5-85--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><div title=""><h2 class="bf on lp lq oo op lr ls lt oq or lu os jx ot ou ov ow ka ox oy oz pa kd pb pc pd cm ns nt nv nx bk">The four pillars model of content design</h2></div><div class="pe l"><h3 class="bf b pf z cm pg ns nt ph nv nx fz">Introducing a visual framework for practitioners.</h3></div></a></div></div><span class="bf b ga z fz"><div class="pi ab pj ae"><div class="ab q pn"><span>Jan 8</span><div class="h k j i d"><div class="hn pk do ab q"><div class="hw pl pm ab q pn"><div class="ax do du l cv"></div></div><a class="hw ji pm ab q pn" tabindex="-1" rel="noopener follow" href="/design-bootcamp/the-four-pillars-model-of-content-design-1b49364298b4?source=topic_portal---recommended_stories---user_research---5-85--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><div><div class="ab" aria-hidden="false"><div class="ab q pt"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="#6B6B6B" viewBox="0 0 16 16"><path fill="#6B6B6B" d="M12.344 11.458A5.28 5.28 0 0 0 14 7.526C14 4.483 11.391 2 8.051 2S2 4.483 2 7.527c0 3.051 2.712 5.526 6.059 5.526a6.6 6.6 0 0 0 1.758-.236q.255.223.554.414c.784.51 1.626.768 2.512.768a.37.37 0 0 0 .355-.214.37.37 0 0 0-.03-.384 4.7 4.7 0 0 1-.857-1.958v.014z"></path></svg><span>11</span></div></div></div></a></div></div></div><div class="ab q po pp"><div class="h k j i d"><div><div class="bm" aria-hidden="false"><span><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/m/signin?actionUrl=https%3A%2F%2Fmedium.com%2F_%2Fbookmark%2Fp%2F1b49364298b4&operation=register&redirect=https%3A%2F%2Fmedium.com%2Fdesign-bootcamp%2Fthe-four-pillars-model-of-content-design-1b49364298b4&source=---recommended_stories---user_research---5-85----------------bookmark_preview----422230a2_e1ed_4583_af19_48b915caf425--------------"><svg xmlns="http://www.w3.org/2000/svg" width="25" height="25" fill="none" viewBox="0 0 25 25" class="fz pq pr" aria-label="Add to list bookmark button"><path fill="currentColor" d="M18 2.5a.5.5 0 0 1 1 0V5h2.5a.5.5 0 0 1 0 1H19v2.5a.5.5 0 1 1-1 0V6h-2.5a.5.5 0 0 1 0-1H18zM7 7a1 1 0 0 1 1-1h3.5a.5.5 0 0 0 0-1H8a2 2 0 0 0-2 2v14a.5.5 0 0 0 .805.396L12.5 17l5.695 4.396A.5.5 0 0 0 19 21v-8.5a.5.5 0 0 0-1 0v7.485l-5.195-4.012a.5.5 0 0 0-.61 0L7 19.985z"></path></svg></a></span></div></div></div></div></div></span><div class="h k j i d"><div class="lj bh r me"></div></div></div></div></div></div></div></div></article></div><div class="rr"><article class="gb"><div class="gb mf l"><div class="bh gb"><div class="gb l"><div class="hn gb mg mh mi mj mk ml mm mn mo mp mq mr ms" role="link" data-href="https://medium.com/@y.pilon9/case-study-ux-ui-design-of-a-health-companion-super-app-8d9b8abb5026" tabindex="0"><div class="mt"><div aria-label="Case Study: UX/UI Design of a Health Companion Super App"><div class="mv mw mx my mz"><img alt="Case Study: UX/UI Design of a Health Companion Super App" class="bh na rv rw rx sc sd nc nd bx" src="https://miro.medium.com/v2/resize:fit:730/format:webp/0*YfQKMeGWhXgctS8V" loading="lazy"/></div></div></div><div class="mu ab cc db"><div class="ab db ne bh nf ng nh ni"><div class="nj nk nl nm nn ab q"><div class="cr l"><div><div class="l" aria-hidden="false"><a tabindex="-1" rel="noopener follow" href="/@y.pilon9?source=topic_portal---recommended_stories---user_research---6-84--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><div class="l hn"><img alt="Y Pilon" class="l hh by no np cv" src="https://miro.medium.com/v2/resize:fill:40:40/0*sA6eNyngs4zim3YN" width="20" height="20" loading="lazy"/><div class="hv by l no np hw n ay hx"></div></div></a></div></div></div><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nq ab q" rel="noopener follow" href="/@y.pilon9?source=topic_portal---recommended_stories---user_research---6-84--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><p class="bf b ga z cm nr ns nt nu nv nw nx bk">Y Pilon</p></a></div></div></div><div class="ny l nz oa ob oc od oe"><div class="of og oh oi oj ok ol om"><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/@y.pilon9/case-study-ux-ui-design-of-a-health-companion-super-app-8d9b8abb5026?source=topic_portal---recommended_stories---user_research---6-84--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"><div title=""><h2 class="bf on lp lq oo op lr ls lt oq or lu os jx ot ou ov ow ka ox oy oz pa kd pb pc pd cm ns nt nv nx bk">Case Study: UX/UI Design of a Health Companion Super App</h2></div><div class="pe l"><h3 class="bf b pf z cm pg ns nt ph nv nx fz">Introduction</h3></div></a></div></div><span class="bf b ga z fz"><div class="pi ab pj ae"><div class="ab q pn">11h ago<div class="h k j i d"><div class="hn pk do ab q"><div class="hw pl pm ab q pn"><div class="ax do du l cv"></div></div><a class="hw ji pm ab q pn" tabindex="-1" rel="noopener follow" href="/@y.pilon9/case-study-ux-ui-design-of-a-health-companion-super-app-8d9b8abb5026?source=topic_portal---recommended_stories---user_research---6-84--------------------422230a2_e1ed_4583_af19_48b915caf425--------------"></a></div></div></div><div class="ab q po pp"><div class="h k j i d"><div><div class="bm" aria-hidden="false"><span><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/m/signin?actionUrl=https%3A%2F%2Fmedium.com%2F_%2Fbookmark%2Fp%2F8d9b8abb5026&operation=register&redirect=https%3A%2F%2Fmedium.com%2F%40y.pilon9%2Fcase-study-ux-ui-design-of-a-health-companion-super-app-8d9b8abb5026&source=---recommended_stories---user_research---6-84----------------bookmark_preview----422230a2_e1ed_4583_af19_48b915caf425--------------"><svg xmlns="http://www.w3.org/2000/svg" width="25" height="25" fill="none" viewBox="0 0 25 25" class="fz pq pr" aria-label="Add to list bookmark button"><path fill="currentColor" d="M18 2.5a.5.5 0 0 1 1 0V5h2.5a.5.5 0 0 1 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One asks, but whats the value to the customer? The other shouts, there’s no time for questions, we need to outrun these deadlines"><div class="mv mw mx my mz"><img alt="Two cowboys are riding away from a crowd of men in pursuit. One asks, but whats the value to the customer? 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