Read About Us | ZALORA Philippines

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style="display: none;"> <li class="segSelect txtCenter prl js-header__segment-women"> <a class="a-white b-header__clickable b-header__segment-text txtUpper" href="/s/women"> WOMEN </a> </li> <li class="segSelect txtCenter prl js-header__segment-men"> <a class="a-white b-header__clickable b-header__segment-text txtUpper" href="/s/men"> MEN </a> </li> <li class="segSelect txtCenter prl js-header__segment-luxury"> <a class="a-white b-header__clickable b-header__segment-text txtUpper" href="/s/luxury"> LUXURY </a> </li> <li class="segSelect txtCenter prl js-header__segment-sports"> <a class="a-white b-header__clickable b-header__segment-text txtUpper" href="/s/sports"> SPORTS </a> </li> <li class="segSelect txtCenter prl js-header__segment-kids"> <a class="a-white b-header__clickable b-header__segment-text txtUpper" href="/s/kids"> KIDS </a> </li> <li class="segSelect txtCenter prl js-header__segment-beauty"> <a class="a-white b-header__clickable b-header__segment-text txtUpper" href="/s/beauty"> BEAUTY </a> </li> <li class="segSelect txtCenter prl js-header__segment-home"> <a class="a-white b-header__clickable b-header__segment-text txtUpper" href="/s/home"> HOME & LIFESTYLE </a> </li> </ul> </div>  <div class="b-header__category-bar js-floatMenu js-header__category-bar" id="jsHeaderCategoryBar"> </div> </header>   <div class="js-bottomHeader"> <script> $(document).mouseup(function () { $(".cms-app-badge-vc").hide(); $(".cms-arrow-up").hide(); }); $(document).ready(function () { $("#js-tooltip-interact").click(function () { $(".cms-app-badge-vc").toggle(); $(".cms-arrow-up").toggle(); $("a.js-tooltip-header.mkt-type-link").text('KIDS'); $("a.js-tooltip-header.ctl-type-link").text('OUTLET'); }); }); </script> <style> .cms-usp-block-container { width: 1380px; height: 30px; margin: 0 auto; padding: 15px 0; display: flex; align-items: center; } .cms-usp-name { font-size: 11px; margin-left: 5px; padding-top: 4px; /* margin-right: 25px; */ margin-right: 35px; /* border-bottom: 1px solid #000; */ -webkit-transition: all .3s ease-out; -moz-transition: all .3s ease-out; -o-transition: all .3s ease-out; transition: all .3s ease-out; font-family: -apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif,Apple Color Emoji,Segoe UI Emoji,Segoe UI Symbol; } .cms-usp-name:hover{ color: #037f7f; border-bottom: 1px solid #037f7f; } .cms-app-badge { position: relative; z-index: 1; background: #5C5C5C; font-size: 11px; display: flex; align-items: center; margin-left: auto; margin-right: 10px; margin-top: -2px; opacity: 0.8; padding-top: 7px; padding-bottom: 6px; padding-left: 15px; padding-right: 8px; color: #fff; -webkit-border-radius: 6px; -moz-border-radius: 6px; border-radius: 6px; -webkit-transition:all .3s ease-out; -moz-transition:all .3s ease-out; -o-transition:all .3s ease-out; transition:all .3s ease-out } .cms-app-badge:hover{ cursor: pointer; opacity: 0.6; } .cms-app-icon { padding-left: 6px; } .cms-app-badge-vc{ position: absolute; position: absolute; z-index: 9; width: 182px; padding: 17px 10px; background: rgb(204, 204, 204); color: rgb(0, 0, 0); text-align: center; box-shadow: rgb(215, 215, 215) 0px 3px 5px 0px; display: block; top: 139%; left: 50%; transform: translateX(-50%); display: none; } .cms-arrow-up { position: absolute; border-left: 9px solid transparent; border-right: 9px solid transparent; border-bottom: 13px solid rgb(204, 204, 204); top: 100%; left: 50%; transform: translateX(-50%); display: block; display: none; } .cms-icon-align { margin-top: 2px; } .cms-category-bg { margin:0 auto; background: url("https://static-ph.zacdn.com/cms/Evergage/996x250_Women_Shorts.jpg"); width: 996px; height: 250px; margin-bottom: 15px; } .cms-kf-container { margin:0 auto; position: relative; overflow: hidden; width: 996px; height: 350px; margin-bottom: 15px; } .icon_usp_zaloranow { width: 20px; height: 19px; background-position: -3px; background-size: 35px; background-repeat: no-repeat; } </style> <div class="cms-usp-block-container">    <a href="https://www.zalora.com.ph/zaloracreditcard/" > <div class="lfloat cms-usp-name txtUpper">P5,000 Welcome Gift: ZALORA Credit Card</div> </a>  <a href = "https://zaloraphilippinesprod.freshdesk.com/support/solutions/articles/77000373270-how-can-i-exchange-return-refund-my-item-"> <div class="lfloat icon_usp_30return cms-icon-align"></div>  <div class="lfloat cms-usp-name txtUpper">Days Free Returns | T&C Apply</div> </a>   <a href = "https://zaloraphilippinesprod.freshdesk.com/support/solutions/articles/77000373268-how-much-is-shipping-"> <div class="lfloat icon_usp_deliveryfree cms-icon-align"></div> <div class="lfloat cms-usp-name txtUpper">Free Shipping Available</div> </a> <a href = "https://www.zalora.com.ph/all-products/?price=100-500000"> <div class="lfloat cms-usp-name txtUpper">0% Interest Installment</div> </a> <a href="https://www.zalora.com.ph/all-products/?cmpgn_one=giftwrap&getSKU=68629SHE011650GS--C4D7DUS6504504GS--E9D45SH7642AB4GS--97871SH0FD2DFEGS--C2E1CSH3D54E34GS--5BAD6SH60821F7GS--98507SH8859726GS--CD10FSHF00C2F9GS--9DEDCAA6BBC130GS--DE979SHEC50820GS--61028SH0E46BB7GS--83F19SH5B2AFD1GS--A558FAC203B4D1GS--74428SH72D49D6GS--3CF11SH7B53DF0GS--DDC92SHDEE51E0GS--29CE8SH9C3ECF1GS--F67EESH1F01777GS--1F5AFSHCBCE33CGS--BBE89SH9E1B295GS--44FD0ACDD94629GS--0D426SH9D8B046GS--A196FSHEA743ACGS--3BA38SHCC3BEB5GS--0853ASH8927CD2GS--C8FAASH467E9E5GS--4221FSH544766BGS--06227AADE62724GS--5C17CSHEFFCD15GS--DE891SH0AF59DEGS--10F7DSHAC52C21GS--5532ASH94F1BE7GS--4EA19SH5CC9947GS--45F02SHD3A0C95GS--3D930SH4F6E99DGS--66CE9SH6570599GS--330BASHBDBBE4CGS--62402SHE74CA42GS--84FBASH99C6609GS--4D784AAD5DF593GS--D93C9AA41D9BABGS--B619ASHE74A005GS--A77C9SH055D4F6GS--5E4D4SH7D1A9C2GS--46A27SHF725444GS--FD6E8SH23F8480GS--B768DSH6AD7183GS--00ECEAA581CFCAGS--B92BCSH03A0ED0GS--CC65CAA68A3D74GS--352A7SHBD3EC0FGS--3396ESH9B7B489GS--C7990SH77EAAE4GS--62990SHB86A464GS--DAC54SHDCDB02CGS--69B4FAA07C2A0AGS--B93A1SH4D1D13BGS--D334BAA5A1AF63GS--E67B2AA5F4579BGS--BB8BCSH350EF01GS--07CA9AC26E71F3GS--111B1US0E44927GS--2F285AC889AE3CGS--4B318AC9B0C5F9GS--2375DAAA494B70GS--388DASH495738CGS--728B6SH76FDD8DGS" > <div class="lfloat cms-usp-name txtUpper">GIFT WRAPPING: ONLY P99</div> </a>    <div id="js-tooltip-interact" class="rfloat cms-app-badge txtUpper txtCenter cms-animate strong"> <span>Download & get 25% Off Sitewide</span> <span><img src="https://static-ph.zacdn.com/cms/n_orignal_appicon.png" class="cms-app-icon"></span> <div class="cms-arrow-up"></div> <div class="cms-app-badge-vc"> <div class="txtUpper"> Your first app purchase<br> Use Code: HELLO25 </div> <div class="small txtUpper mtm mbm"> *Min spend P2195 <br> Available on IOS and Android<br> Apple Featured App </div> <span style="display: flex;justify-content: space-between;"> <a href="/mobile-apps/?from=mobileappsIOS" target="_blank" onclick="ga('send','event','PH|DSK|MS|Unisex|USPBarIOS','Click','USPBar300|20151005|http://www.zalora.com.ph/mobile-apps/|');"> <img data-load="lazy" data-url="https://static-ph.zacdn.com/cms/n-cms-usp-sprite-appstore.png"></a> <a href="/mobile-apps/?from=mobileappsAND" target="_blank" onclick="ga('send','event','PH|DSK|MS|Unisex|USPBarAndroid','Click','USPBar300|20151005|http://www.zalora.com.ph/mobile-apps/|');"> <img data-load="lazy" data-url="https://static-ph.zacdn.com/cms/n-cms-usp-sprite-googleplay.png"></a></span> </div> </div> </div>  <script type="text/template" id="suggested-product-template"> <li class="ssg-item js-search__product_suggest" id="ac-<%= index %>"> <a title="<%= name %>" href="<%= url %>"> <img src="<%= image %>" class="ssg-item__product-image" /> <div class="ssg-item__product-info"> <div class="ssg-item__product-name"><%= name %></div> <div class="ssg-item__product-prices"> <span class="ssg-item__product-price <% if (specialPrice) {%>ssg-item__product-price--old<% } %>"> <%= price %> </span> <% if (specialPrice) { %> <span class="ssg-item__product-price ssg-item__product-price--special"> <%= nowLabel %> <%= specialPrice %> </span> <% } %> </div> </div> </a> </li> </script> <script type="text/template" id="suggested-term-template"> <li class="ssg-item <%= className %>" id="ac-<%= index %>"> <a title="<%= title %>" href="<%= url %>" result-count="<%= typeof(resultCount)!== 'undefined' ? resultCount : 0 %>"> <%= keyword %> </a> </li> </script> <script type="text/template" id="suggested-brand-template"> <li class="ssg-item <%= className %>" id="ac-<%= index %>"> <a title="<%= title %>" href="<%= url %>" result-count="<%= resultCount %>"> <%= keyword %> </a> </li> </script> <script type="text/template" id="suggested-autocomplete-template"> <li class="ssg-item <%= className %>" id="ac-<%= index %>"> <a title="<%= title %>" href="<%= url %>"> <%= keyword %> </a> </li> </script> </div> <div role="main" id="content"> <div class="l-pageWrapper l-hasSidebarAndAside l-staticpage"> <style> .content_container{font-size:12px; padding:10px 0 40px 1px; line-height:150%} .content_containerh1{font-size: 160%; margin:0; padding:0 0 20px 0;} .content_containerh2{font-size: 120%; margin:0; padding:0;} .content_containera{color:#e53f03;} .content_container .left_col{float:left; width:440px; padding: 0 0px 0 0px} .content_container .right_col{float:right; padding:0px} </style> <div class="content_container"> <div class="left_col"> <h1>About <b>ZALORA</b></h1> Welcome to <b>ZALORA</b>, your one-stop online destination for everything fashionable in the Philippines. Bringing you insights on global and local trends, we feature your favorite international designers as well as the most relevant Filipino brands. <br/> <br/> We constantly update ourselves with the latest fashion trends to make sure we offer you only the most exciting styles for clothing, shoes, bags, watches, beauty, and all things fashion.<br/> <br/> At <b>ZALORA</b>, we believe your shopping experience should be easy and fun. That’s why we have an awesome team of local customer service consultants (located in our Manila office) to assist you on all your inquiries or concerns. <br/> <br/> <h2>Easy Navigation And Intuitive Operation</h2> Our online store is well laid-out and easy to use, making your shopping experience easy and convenient. We constantly try to make our website and app ever more user-friendly, and every time you come back your experience becomes more and more personalized. <br/> <br/> <h2>Simple And Safe Shopping</h2> Once you've picked out your items and added them to your cart, you can choose from a number of secure payment options such as Cash on Delivery (COD), direct debit, credit card, Paypal, and bank transfer. After a successful order, you will receive a tracking number that you can use to track your order. Delivery notifications are also sent via SMS to keep you updated on the current status of your order.<br/> <br/> <br/> <h2>Free Returns</h2> Shoes and clothing sizes will always vary, so if an item does not fit to your liking, ZALORA will accept returns within 30 days after you receive your goods. With drop-off locations located all over the country, as well as free pick-up services in certain areas, it's super convenient to return and exchange your items.<br/> <br/> <h2>Comprehensive And Personal Service</h2> Our objective is to offer you an effortless online shopping experience, so for any questions, you can reach ZALORA’s customer service experts via phone and email. Our team is eager to answer any questions or concerns you might have! <br/> <br/> <h2>Unparalleled Product Range</h2> At <b>ZALORA</b>, you will find the biggest international brands as well as the most relevant Filipino products. From apparel to footwear to sportswear to accessories, you're sure to find what you're looking for among the thousands of styles available.<br/> <br/> <h2>Ultimate Experience</h2> Sign up for our newsletter, join us on <a href="http://www.facebook.com/ZaloraPH"><u>Facebook</u></a> and follow us on <a href="http://www.twitter.com/zalora"><u>Twitter</u></a> and <a href="https://www.instagram.com/zaloraph/"><u>Instagram</u></a> to keep updated on all our latest finds, hottest looks, and newest trends. <br><br> <p>Zalora Philippines is operated by Jade 1297 GmbH who is represented by ZALORA as BF JADE E-SERVICES PHILIPPINES INC./p> <br> <h2>ZALORA Group </h2> ZALORA is part of ZALORA Group with a strong presence in Hong Kong, Singapore, Indonesia, Malaysia, Philippines, and Taiwan; and is Asia Pacific's leading group of online fashion retailers. </div> <div class="right_col"> <img src="https://static-ph.zacdn.com/cms/20151113_ZALORA-About-Us-Page-a.jpg" alt="" /> </div> </div> </div> </div> <footer id="footer" class="b-footer"> <section class="b-footer__light ptxl pbxl"> <div class="container-fluid"> <div class="flex-row"> <div class="b-footer__topBrands col-lg-6 col-sm-8"> <div class="b-footer__title--secondary">Top Brands</div> <div id="b-footer__topBrands--wrapper" class="b-footer__topBrands--wrapper collapsed flex-row"> <ul class="col-lg-4 col-sm-2 b-footer__topBrands--list"> <li> <a class="b-footer__topSearches--item" href="/c/adidas/b-678" title="ADIDAS"> ADIDAS </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/aldo/b-87" title="ALDO"> ALDO </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/american-tourister/b-2497" title="American Tourister"> American Tourister </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/birkenstock/b-90" title="Birkenstock"> Birkenstock </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/boss/b-5611" title="Boss"> Boss </a> </li> </ul> <ul class="col-lg-4 col-sm-2 b-footer__topBrands--list"> <li> <a class="b-footer__topSearches--item" href="/c/casio/b-1076" title="Casio"> Casio </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/cln/b-1837" title="CLN"> CLN </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/coach/b-4673" title="Coach"> Coach </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/converse/b-302" title="Converse"> Converse </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/cos/b-8848" title="COS"> COS </a> </li> </ul> <ul class="col-lg-4 col-sm-2 b-footer__topBrands--list"> <li> <a class="b-footer__topSearches--item" href="/c/cotton-on/b-4762" title="Cotton On"> Cotton On </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/cotton-on-body/b-3889" title="Cotton On Body"> Cotton On Body </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/crocs/b-378" title="Crocs"> Crocs </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/dr-martens/b-5779" title="Dr. Martens"> Dr. Martens </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/forever-21/b-5820" title="FOREVER 21"> FOREVER 21 </a> </li> </ul> <ul class="col-lg-4 col-sm-2 b-footer__topBrands--list"> <li> <a class="b-footer__topSearches--item" href="/c/gap/b-1730" title="GAP"> GAP </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/gucci/b-4978" title="Gucci"> Gucci </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/guess/b-5829" title="Guess"> Guess </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/hm/b-6777" title="H&M"> H&M </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/hollister/b-5107" title="Hollister"> Hollister </a> </li> </ul> <ul class="col-lg-4 col-sm-2 b-footer__topBrands--list"> <li> <a class="b-footer__topSearches--item" href="/c/lacoste/b-117" title="Lacoste"> Lacoste </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/london-rag/b-5098" title="London Rag"> London Rag </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/longchamp/b-6420" title="LONGCHAMP"> LONGCHAMP </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/mango/b-2134" title="Mango"> Mango </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/marks-spencer/b-5499" title="MARKS & SPENCER"> MARKS & SPENCER </a> </li> </ul> <ul class="col-lg-4 col-sm-2 b-footer__topBrands--list"> <li> <a class="b-footer__topSearches--item" href="/c/new-balance/b-652" title="New Balance"> New Balance </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/nike/b-126" title="Nike"> Nike </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/puma/b-758" title="PUMA"> PUMA </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/ray-ban/b-671" title="Ray-Ban"> Ray-Ban </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/superdry/b-137" title="Superdry"> Superdry </a> </li> </ul> <ul class="col-lg-4 col-sm-2 b-footer__topBrands--list"> <li> <a class="b-footer__topSearches--item" href="/c/swiss-polo/b-4118" title="Swiss Polo"> Swiss Polo </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/the-ordinary/b-7981" title="The Ordinary"> The Ordinary </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/tory-burch/b-5793" title="Tory Burch"> Tory Burch </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/trendyol/b-6411" title="Trendyol"> Trendyol </a> </li> <li> <a class="b-footer__topSearches--item" href="/c/under-armour/b-4690" title="Under Armour"> Under Armour </a> </li> </ul> <ul class="col-lg-4 col-sm-2 b-footer__topBrands--list"> <li> <a class="b-footer__topSearches--item" href="/c/veja/b-5454" title="Veja"> Veja </a> </li> </ul> </div> <a class="b-collapse__toggle" data-toggle="collapse" data-target="#b-footer__topBrands--wrapper"> Show More </a> </div> <div class="b-footer__topSearches col col-sm-8"> <div class="b-footer__title--secondary">Top Searches</div> <div 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