Quality | Elo® Official Website

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href="/services/elocare-battery-replacement" class="site-nav-mobile__item-link" data-text="Battery Replacement">Battery Replacement</a> </li> <li class="site-nav-mobile__list-item"> <a href="/services/elocare-professional-services" class="site-nav-mobile__item-link" data-text="Professional Services">Professional Services</a> </li> </ul> <ul class="site-nav-mobile__list" data-submenu="support"> <li class="site-nav-mobile__list-item"> <a href="/support" class="site-nav-mobile__item-link" data-text="Overview">Overview</a> </li> <li class="site-nav-mobile__list-item"> <a href="/support/downloads" class="site-nav-mobile__item-link" data-text="Downloads">Downloads</a> </li> <li class="site-nav-mobile__list-item"> <a href="/support/technical-support" class="site-nav-mobile__item-link" data-text="Technical Support">Technical Support</a> </li> <li class="site-nav-mobile__list-item"> <a href="/support/customer-service" class="site-nav-mobile__item-link" data-text="Customer Service">Customer 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data-text="Environment">Environment</a> </li> <li class="site-nav-mobile__list-item"> <a href="/how-to-buy" class="site-nav-mobile__item-link" data-text="How to Buy">How to buy</a> </li> </ul> <a href="/how-to-buy" class="site-nav-mobile__btn-cta site-nav-mobile__btn-cta--show" data-submenu-ref="all"> <span class="site-nav-mobile__btn-cta-text">Contact Us</span> </a> <a href="/all-products" class="site-nav-mobile__btn-cta" data-submenu-ref="products" style="bottom: 125px"> <span class="site-nav-mobile__btn-cta-text">Explore all products</span> </a> <a href="/custom-products" class="site-nav-mobile__btn-cta" data-submenu-ref="products"> <span class="site-nav-mobile__btn-cta-text">Explore custom products</span> </a> <a href="/all-solutions" class="site-nav-mobile__btn-cta" data-submenu-ref="solutions" style="bottom: 125px"> <span class="site-nav-mobile__btn-cta-text">Explore all solutions</span> </a> <a href="/how-to-buy" class="site-nav-mobile__btn-cta" data-submenu-ref="solutions"> 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data-text="Grocery">Grocery</a> </li> <li class="submenu__nav-list-item"> <a href="/healthcare" class="submenu__nav-item-link" data-text="Healthcare">Healthcare</a> </li> <li class="submenu__nav-list-item"> <a href="/gaming" class="submenu__nav-item-link" data-text="Gaming">Gaming</a> </li> <li class="submenu__nav-list-item"> <a href="/touchscreen-signage" class="submenu__nav-item-link" data-text="Touchscreen Signage">Touchscreen Signage</a> </li> <li class="submenu__nav-list-item"> <a href="/corporate" class="submenu__nav-item-link" data-text="Corporate">Corporate</a> </li> <li class="submenu__nav-list-item"> <a href="/industry-4.0" class="submenu__nav-item-link" data-text="Industry 4.0">Industry 4.0</a> </li> <li class="submenu__nav-list-item"> <a href="/embedded-oem-solutions" class="submenu__nav-item-link" data-text="Embedded OEM Solutions">Embedded OEM Solutions</a> </li> </ul> </nav> <div class="submenu__right"> <a href="/all-solutions" class="submenu__cta-btn">Explore all solutions</a> <a href="/how-to-buy" class="submenu__cta-btn secondary"> Get in touch </a> </div> </div> </div> <div class="submenu submenu--services" data-submenu="services"> <div class="submenu__container"> <div class="submenu__click-area"></div> <nav class="submenu__nav"> <ul class="submenu__nav-list"> <li class="submenu__nav-list-item"> <a href="/services/elocare" class="submenu__nav-item-link" data-text="EloCare<sup>℠</sup>">EloCare<sup>℠</sup></a> </li> <li class="submenu__nav-list-item"> <a href="/services/elocare-os-360" class="submenu__nav-item-link" data-text="OS 360">OS 360</a> </li> <li class="submenu__nav-list-item"> <a href="/services/elocare-advance-unit-replacement" class="submenu__nav-item-link" data-text="Advance Unit Replacement">Advance Unit Replacement</a> </li> <li class="submenu__nav-list-item"> <a href="/services/elocare-accidental-damage-protection" class="submenu__nav-item-link" data-text="Accidental Damage Protection">Accidental Damage Protection</a> </li> <li 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select{cursor:pointer;margin-bottom:0;background-image:url(https://elotouch.com/media/wysiwyg/solution/self_service/Dropdown_Arrow.svg);background-position:96% center;background-repeat:no-repeat;-webkit-appearance:none;background-size:15px;padding-right:60px}.form a#submit,.form button[type=submit]{background-color:#0368fe;color:#fff;font-size:16px;padding:20px 50px;border:none;outline:0;font-weight:600;min-width:300px;margin-top:50px}.form p a{color:#0069ff}.form .cb{padding-top:15px}@media (max-width:700px){.form{padding:70px 25px}} /* image */ #hero img.fw { display:block; margin:0 auto; min-height:500px; object-fit:cover; object-position:center; } @media (max-width:750px) { #hero img.fw { min-height: 400px; } } @media (max-width: 550px) { #hero img.fw { min-height: 300px; } } @media (max-width: 450px) { #hero img.fw { min-height: 225px; } } </style> <div class="body-content"> <div class="content-wrap"> <section id="hero"> <div class="contain-lg"> <div class="txt" data-aos="fade-up" data-aos-delay="0" data-aos-duration="700"> <h1>Quality that is <span class="txt-blue">worth it.</span></h1> <p> By choosing Elo, you gain more than just a product; you gain a partner deeply committed <br> to delivering reliable solutions for your business. Designed with intention, we engineer <br> each product with the goal to help minimize the total cost of ownership and provide long-<br> term support that can enhance the sustainability of your systems and operations. </p> </div> <div class="vid" data-aos="fade-up" data-aos-delay="500" data-aos-duration="700" style="padding-bottom:56.25%; position:relative; display:block; width: 100%"> <iframe width="100%" height="100%" src="https://www.youtube.com/embed/C1XmO6PbNz8?si=WwxOH4FqTW_EJUG3&rel=0" title="Elo Quality" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" style="position:absolute; top:0; left: 0;border-radius:30px;" allowfullscreen></iframe> </div> <div class="contain-lg"> <div class="txt2" data-aos="fade-up" data-aos-delay="0" data-aos-duration="700"> <h2>Rest easy knowing <br> you're <em>in <span class="txt-blue">good hands.</span></em> </h2> <p> As an IT professional, the job to maintain uninterrupted operations falls squarely on your <br> shoulders. At Elo, we understand this and provide not just technology; we offer peace of <br> mind. Our products are designed for dependability and seamless integration into your <br> business. They are tools you can rely on, fostering growth and innovation within your role. <br> With Elo, your investment extends beyond the product to a relationship grounded in <br> support and shared success, ensuring we are with you every step of the way. </p> </div> </div> </section> <section id="one"> <img src="https://docs.elotouch.com/quality/quality.png" /> </section> <section id="two"> <div class="slider"> <div class="slide a"> <div class="contain-lg"> <blockquote> Elo's hardware is renowned for its durability and <br> longevity. It offers retailers a reliable and long-lasting <br> solution for their technology needs. By investing in Elo's <br> hardware, retailers can benefit from a product and name <br> built to withstand the demands of daily use.  </blockquote> <p>Brad Fick, President, Direct Source</p> </div> </div> <div class="slide b"> <div class="contain-lg"> <blockquote> Elo’s products are widely recognized for their high <br> reliability. Elo’s commitment to delivering superior <br> products and standing behind them is a key factor in <br> our decision to partner with Elo for our solutions. </blockquote> <p>Jennifer Karpinsky, VP of Business Development, QSR Automations</p> </div> </div> <div class="slide c"> <div class="contain-lg"> <blockquote> At Spencer, we love working with Elo as their product <br> quality is top notch. The reliability and longevity of <br> their product, paired with a first-class customer <br> experience makes working with Elo a pleasure for all <br> of us at Spencer. </blockquote> <p>Nate Strickler, VP of Strategic Accounts, Spencer Technologies</p> </div> </div> <div class="slide d"> <div class="contain-lg"> <blockquote class="long"> The longevity of our collaboration is a testament to <br> the exceptional qualities and unwavering commitment <br> that Elo has consistently demonstrated throughout our <br> partnership. The reliability and quality of their products, <br> coupled with their dedication to customer satisfaction, <br> have established them as a cornerstone in the industry. </blockquote> <p>Alan Goldenberg, President, PC xtra</p> </div> </div> <div class="slide e"> <div class="contain-lg"> <blockquote class="long"> Over the years, Elo quickly has become a household <br> name here at Volante Systems with excellent customer <br> service. Businesses can trust Elo's products to deliver <br> reliable performance and durability, thanks to their <br> unwavering commitment to maintaining a high <br> standard of quality across all aspects of their offerings. </blockquote> <p>Jesse Aghahowa, Director of Hardware Operations, Volante</p> </div> </div> <div class="slide f"> <div class="contain-lg"> <blockquote> Signifi has been committed to using Elo for all <br> its touchscreen solutions for almost two decades. <br> Three things have stayed consistent throughout <br> this period: high quality of products, great service, <br> and durability of the screens. </blockquote> <p>Shamira Jaffer, CEO, Signifi</p> </div> </div> </div> </section> <section id="three"> <div class="contain-lg"> <div class="txt" data-aos="fade-up" data-aos-delay="0" data-aos-duration="700" > <h2>Quality is the fundamental <br> <span class="txt-blue">non-negotiable of Elo.</span> </h2> <p> At Elo, quality isn't just a feature; it's our foundational promise to you. Since 1971, Elo has <br> stood by its commitment to quality, a principle that infuses our organization. We <br> painstakingly select, design, and test each component, ensuring every piece, from the <br> motherboard to the software stack, embodies the essence of Elo's quality. Our dedication <br> to superior materials and craftsmanship lies at the heart of our manufacturing, reinforced <br> by rigorous quality-control practices. This dedication is our guarantee of excellence, <br> helping ensure that every Elo product you receive surpasses your expectations of quality <br> and performance. Your decision to trust us extends beyond our products; it reflects your <br> confidence in our brand. </p> </div> </div> </section> <section id="four"> <div class="contain"> <div class="grid-container half"> <div data-aos="fade-up" data-aos-delay="0" data-aos-duration="700"> <img src="https://docs.elotouch.com/quality/Craig_Witsoe.png" /> <h3>Elo’s Culture of <span class="txt-blue">Quality</span></h3> <p> "Our customers depend on Elo's reliable technology to power their businesses every day. We understand that zero downtime is not just a goal—it's a necessity. Quality has been the backbone of Elo for decades, and in industries where technology is crucial to operational success, especially in point-of-sale and payment processing, reliability is paramount. With over 50 years of proven experience, Elo is a symbol of quality and trust." </p> <p> Craig Witsoe <br> Chief Executive Officer </p> </div> <div data-aos="fade-up" data-aos-delay="400" data-aos-duration="700"> <img src="https://docs.elotouch.com/quality/Ken_North.png" /> <h3>Elo’s Design <span class="txt-blue">Quality</span></h3> <p> “Elo excels in developing high-quality, durable hardware tailored for commercial use. Our design practices and testing plans are world-class, ensuring our products meet the demanding expectations of our clients. We meticulously calculate and test every capacitor for lifespan and derating to exceed industry standards. Additionally, our products are designed for longevity, which includes a multi-year security update schedule, helping to ensure sustained reliability and performance.” </p> <p> Ken North <br> VP Engineering </p> </div> <div data-aos="fade-up" data-aos-delay="0" data-aos-duration="700"> <img src="https://docs.elotouch.com/quality/Niklas_Fallgren.png" /> <h3>Elo’s Execution of <span class="txt-blue">Quality</span></h3> <p> "Our commitment to quality encompasses every aspect of how we design, manufacture, and deliver our hardware and software solutions. Our robust Quality Management System ensures the highest quality standards, and it is our dedicated team that brings them to life daily." </p> <p> Niklas Fallgren <br> Chief Operations Officer </p> </div> <div data-aos="fade-up" data-aos-delay="400" data-aos-duration="700"> <img src="https://docs.elotouch.com/quality/Neeraj_Pendse.png" /> <h3>Elo’s Vision of <span class="txt-blue">Quality</span></h3> <p> "Quality at Elo is the result of a deliberate strategy honed over five decades. Our products are designed to consistently perform, supporting our customers' businesses every day. 'Elo Quality' <br>underpins every product, defining our commitment to excellence and customer satisfaction." </p> <p> Neeraj Pendse <br> VP Product Management </p> </div> </div> </div> </section> <section id="five"> <img src="https://docs.elotouch.com/quality/shade-store.png" /> </section> <section id="six"> <div class="contain-lg" data-aos="fade-up" data-aos-delay="0" data-aos-duration="700"> <h2> Comprehensive Testing — <br> <span class="txt-blue">Crafting <em class="txt-blue">Products Built to Last</em></span> </h2> <p> We conduct exhaustive tests on every product, assessing every detail from full system <br> functionality and environmental resilience to regulatory compliance and user experience. <br> This ensures each product meets our standard of unparalleled quality and durability. </p> <ul class="checklist"> <li>Full system functionality testing</li> <li>Touchscreen accuracy and customer experience testing</li> <li>Vibration and drop testing</li> <li>EMI, ESD, HALT and power noise immunity testing</li> <li>Global and regional regulatory testing</li> <li>Display quality, uniformity, brightness, burn-in and ghosting testing</li> </ul> </div> </section> <section id="seven"> <div class="contain-lg" data-aos="fade-up" data-aos-delay="0" data-aos-duration="700"> <div class="flexbox"> <div class="txt"> <h2> Reliability is at the <br> <span class="txt-blue">heart of the <em class="txt-blue">Elo promise.</em></span> </h2> <p> At the heart of our brand lies the promise to deliver products <br> engineered to excel under demanding, daily use. By offering <br> products built to last, we enhance the efficiency, productivity, <br> and scalability of your operations. Our commitment to <br> reliability is more than mere words—it embodies the essence <br> of our brand. At Elo, touchscreens are not just what we make; <br> they stand as a testament to who we are. </p> </div> <div class="img"> <img src="https://docs.elotouch.com/quality/m60InHands.png" /> </div> </div> </div> </section> <section id="eight"> <div class="form"> <div class="notes"> <h2 class="txt-white">Get in touch today.</h2> <p class="txt-white">Fill out the form below and we will contact you to create a personalized solution tailored to your business need.</p> </div> <section class="component component-form-a component-form-a--padding-top" data-component-name="form-a"> <div class="component-form-a__container"> <form action="https://solutions.elotouch.com/l/128531/2024-04-26/3stppp" method="post" class="component-form-a__form get_in_touch"> <div class="component-form-a__form-group"> <div class="component-form-a__form-columns">  <label for="first_name" class="component-form-a__form-label component-form-a__form-label--required"></label> <input type="text" class="form-control 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