Branch offices - KONE Kenya

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data-originalDomain="https://www.kone.co.ke" class="bodywrapper"> <aside class="contact-panel no-mobile" id="item-19199" data-swiftype-index="false"> <input id="control-panel" type="checkbox" /> <section class="control-panel-container"> <div> <div class="panel-control-large contact-panel-open-trigger"> <label tabindex="1" for="control-panel" class="contact-label" title="Toggle panel"> <div> <span>Contact </span> </div> </label> </div> <div class="panel-control contact-panel-close-trigger"> <label tabindex="1" for="control-panel" id="control-contact-panel" class="contact-label" title="Toggle panel"> <div> <span>Contact </span> </div> </label> </div> <div class="panel-control-mobile contact-panel-open-trigger"> <label tabindex="1" for="control-panel" class="contact-label" title="Open panel"> <div> <span>Contact </span> </div> </label> </div> <div class="mobile-close-block"> <label for="control-panel" title="Close panel"> <div> <span></span> </div> </label> </div> <section class="g-flex panel-blocks"> <div> <article> <p class="block-title icon-personas ">KONE CUSTOMER SERVICE</p> <div class="rtf"><p>For general inquiries please call KONE customer service at <strong>0999888555</strong>. </p><p>You can reach us on working days between 08.00 and 17.30.</p></div> <ul> <li> Contact form </li> </ul> </article> </div><div> <article> <p class="block-title icon-fault ">REPORT AN INCIDENT WITH YOUR EQUIPMENT (24/7)</p> <div class="rtf"><p>To place a service call or report an emergency</p><p>Tel 0999888777</p><p>Backup tel: 0999888666.</p><p>email@kone.com (In cases where quick response isn’t needed)</p></div> </article> </div><div> <article> <p class="block-title icon-chat ">KONE OFFICES AND CONTACTS</p> <div class="rtf"><p>KONE [location name] <br /> Address <br /> Zip code + city <br /> Tel 0999888444</p></div> <ul> <li> <a class="arrow" href="/about-us/contact-us/branch-offices/">Local sales contacts</a> </li> <li> Contact form </li> <li> Other contact information </li> </ul> </article> </div> </section> </div> </section> </aside> <div class="container"> <header class="kone-header" data-swiftype-index="false"> <section class="topnav-v2 screen"> <ul> <li class="medium-screen kone-online-cta"> <a tabindex="1" href="https://kone.my.site.com/koneonline/ccloginportal?country=UAE&lang=en"> KONE Online </a> </li> <li class="medium-screen"> Tel. 0800 720 130 (Toll Free) or +254 709823000 </li> </ul> <div class="screen"> <a tabindex="1" href="/"> <img src="/Images/kone-logo-76x52_tcm190-8930.png?v=4" width="76" height="52" alt="img_KONE logo (76x52)" /> </a> </div> <ul class="screen"> <li class="medium-screen"> <a class="arrow" href="/about-us/contact-us/" tabindex="1">Contact us</a> </li> <li> <form action="/searchresults.aspx"> <label class="search-input-new" tabindex="1"> <span class="sr-only">Search</span> <input type="search" name="search" class="nav-search st-default-search-input" placeholder="Search"> <button type="submit"><span class="icon-search"></span></button> </label> </form> </li> <li class="medium-screen language-selector"> <a tabindex="1" href="/country-selector.aspx"> <span>KONE Kenya</span> <span class="icon-network_ip"></span> </a> </li> </ul> </section> <section class="navigation-v2 navigation-v2-updated"> <div class="mobile-header"> <div class="name handheld">Branch offices</div> <div class="logo"> <a class="network" tabindex="1" href="/country-selector.aspx"> <span class="icon-network_ip"></span> </a> <a tabindex="2" href="/" class="logo-small"> <img data-src="/Images/kone-logo-76x52_tcm190-8930.png?v=4" src="/Content/ajax-loader-big.gif?t=20241123" class=" lazyload" alt="img_KONE logo (76x52)" /> </a> <a tabindex="2" class="navicon collapsed" href="#"></a> <a tabindex="2" class="search" href="#"></a> </div> </div> <nav aria-label="Site menu" class="navigation-second-row"> <ul> <li class="navigation-list-item"> <a href="/about-us/" class="main-menu-item hasChildren" target="_self" data-info="tcm:190-903-4"><span class="text">About us</span><span class="arrow"></span></a> <div class="sub-menu"> <div class="submenu">  <div class="link-info"> <div class="link-info-block" data-info="tcm:190-903-4"> <p class="link-info-block__title"> <a href="/about-us/"> About us </a> </p> <p class="link-info-block__text"> <span> </span> <a href="/about-us/">Overview</a> </p> </div> <div class="link-info-block" data-info="tcm:190-965-4"> <p class="link-info-block__path">About us > </p> <p class="link-info-block__title">KONE as a company</p> <p class="link-info-block__text"> <span> As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization, which add value to the life cycle of any building. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-975-4"> <p class="link-info-block__path">About us > KONE as a company > </p> <p class="link-info-block__title">Environment</p> <p class="link-info-block__text"> <span> We support the ongoing green transformation of the built environment into smart eco-cities, low-carbon communities, and net zero energy buildings. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-976-4"> <p class="link-info-block__path">About us > KONE as a company > </p> <p class="link-info-block__title">Safety</p> <p class="link-info-block__text"> <span> Safety is top of the agenda at KONE, and it is our strong belief that all accidents are preventable. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-977-4"> <p class="link-info-block__path">About us > KONE as a company > </p> <p class="link-info-block__title">Innovations</p> <p class="link-info-block__text"> <span> Kone is a proven technology leader and holds more than 3,000 patents across their businesses. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-8310-4"> <p class="link-info-block__path">About us > KONE as a company > </p> <p class="link-info-block__title">Culture</p> <p class="link-info-block__text"> <span> KONE's company culture consists of three core principles and four company values. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-8218-4"> <p class="link-info-block__path">About us > KONE as a company > </p> <p class="link-info-block__title">Diversity, equity and inclusion</p> <p class="link-info-block__text"> <span> Diversity makes us unique, inclusion makes us powerful. At KONE, we strive to build and nurture an inclusive culture that promotes and values diversity. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-966-4"> <p class="link-info-block__path">About us > </p> <p class="link-info-block__title">Careers</p> <p class="link-info-block__text"> <span> We strive to foster a collaborative culture where co-workers trust and respect each other and leaders inspire people to deliver the best results. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-969-4"> <p class="link-info-block__path">About us > Careers > </p> <p class="link-info-block__title">We offer</p> <p class="link-info-block__text"> <span> We are proud to offer a range of total reward elements that engage and motivate our employees and help us make KONE a great place to work. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-970-4"> <p class="link-info-block__path">About us > Careers > </p> <p class="link-info-block__title">Students & graduates</p> <p class="link-info-block__text"> <span> Get a head start on your career at KONE, one of the world’s leading elevator and escalator companies. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-971-4"> <p class="link-info-block__path">About us > Careers > </p> <p class="link-info-block__title">Technicians & professionals</p> <p class="link-info-block__text"> <span> Whether you are a business or engineering professional, find your own role in meeting the most interesting challenges of today: urbanization, the efficient flow of goods and people, more efficient use of space, and the latest architectural trends. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-972-4"> <p class="link-info-block__path">About us > Careers > </p> <p class="link-info-block__title">Recruitment process</p> <p class="link-info-block__text"> <span> General recruitment process consists of an application, an interview and a final selection round. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-973-4"> <p class="link-info-block__path">About us > Careers > </p> <p class="link-info-block__title">Apply now</p> <p class="link-info-block__text"> <span> Do you want to work at KONE? Apply now! </span> </p> </div> <div class="link-info-block" data-info="tcm:190-974-4"> <p class="link-info-block__path">About us > Careers > </p> <p class="link-info-block__title">Frequently asked questions</p> <p class="link-info-block__text"> <span> FAQ on KONE's recruitment process </span> </p> </div> <div class="link-info-block" data-info="tcm:190-967-4"> <p class="link-info-block__path">About us > </p> <p class="link-info-block__title">Contact us</p> <p class="link-info-block__text"> <span> </span> </p> </div> <div class="link-info-block" data-info="tcm:190-978-4"> <p class="link-info-block__path">About us > Contact us > </p> <p class="link-info-block__title">Branch offices</p> <p class="link-info-block__text"> <span> </span> </p> </div> <div class="link-info-block" data-info="tcm:190-979-4"> <p class="link-info-block__path">About us > Contact us > </p> <p class="link-info-block__title">Contact form</p> <p class="link-info-block__text"> <span> Fill in the contact form and we'll contact you shortly! </span> </p> </div> </div> <div class="submenu-block"> <ul class="level-1">  <li> <a class="children" data-children="1" href="/about-us/kone-as-a-company/" data-info="tcm:190-965-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> KONE as a company</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="1"> <li><a href="/about-us/kone-as-a-company/environment/" data-info="tcm:190-975-4"><span>Environment</span></a></li> <li><a href="/about-us/kone-as-a-company/safety/" data-info="tcm:190-976-4"><span>Safety</span></a></li> <li><a href="/about-us/kone-as-a-company/innovations/" data-info="tcm:190-977-4"><span>Innovations</span></a></li> <li><a href="/about-us/kone-as-a-company/culture/" data-info="tcm:190-8310-4"><span>Culture</span></a></li> <li><a href="/about-us/kone-as-a-company/diversity-equity-and-inclusion/" data-info="tcm:190-8218-4"><span>Diversity, equity and inclusion</span></a></li> </ul> </li>  <li> <a class="children" data-children="2" href="/about-us/careers/" data-info="tcm:190-966-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Careers</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="2"> <li><a href="/about-us/careers/we-offer/" data-info="tcm:190-969-4"><span>We offer</span></a></li> <li><a href="/about-us/careers/students-graduates/" data-info="tcm:190-970-4"><span>Students & graduates</span></a></li> <li><a href="/about-us/careers/technicians-professionals/" data-info="tcm:190-971-4"><span>Technicians & professionals</span></a></li> <li><a href="/about-us/careers/recruitment-process/" data-info="tcm:190-972-4"><span>Recruitment process</span></a></li> <li><a href="https://kone.wd3.myworkdayjobs.com/en-US/Careers" data-info="tcm:190-973-4"><span>Apply now</span></a></li> <li><a href="/about-us/careers/frequently-asked-questions/" data-info="tcm:190-974-4"><span>Frequently asked questions</span></a></li> </ul> </li>  <li> <a class="children" data-children="3" href="/about-us/contact-us/" data-info="tcm:190-967-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Contact us</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="3"> <li><a href="/about-us/contact-us/branch-offices/" data-info="tcm:190-978-4"><span>Branch offices</span></a></li> <li><a href="/about-us/contact-us/contact-form/" data-info="tcm:190-979-4"><span>Contact form</span></a></li> </ul> </li> </ul> </div> </div> <div class="submenu-close"><span class="icon-scroll_up"></span></div> </div> </li> <li class="navigation-list-item"> <a href="/new-buildings/" class="main-menu-item hasChildren" target="_self" data-info="tcm:190-899-4"><span class="text">New buildings</span><span class="arrow"></span></a> <div class="sub-menu"> <div class="submenu">  <div class="link-info"> <div class="link-info-block" data-info="tcm:190-899-4"> <p class="link-info-block__title"> <a href="/new-buildings/"> New buildings </a> </p> <p class="link-info-block__text"> <span> Discover how KONE provides world-class services and innovative solutions for new buildings – all you need for smooth people flow </span> <a href="/new-buildings/">Overview</a> </p> </div> <div class="link-info-block" data-info="tcm:190-904-4"> <p class="link-info-block__path">New buildings > </p> <p class="link-info-block__title">Lifts | Elevators</p> <p class="link-info-block__text"> <span> We offer many different types of elevators for a wide range of new buildings. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-6239-4"> <p class="link-info-block__path">New buildings > Lifts | Elevators > </p> <p class="link-info-block__title">KONE MonoSpace® DX</p> <p class="link-info-block__text"> <span> Find a space-saving machine room-less elevator for low-rise buildings and mid rise buildings. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-6240-4"> <p class="link-info-block__path">New buildings > Lifts | Elevators > </p> <p class="link-info-block__title">KONE MiniSpace™ DX</p> <p class="link-info-block__text"> <span> Learn about a passenger elevator with a highly compact elevator machine room. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-6241-4"> <p class="link-info-block__path">New buildings > Lifts | Elevators > </p> <p class="link-info-block__title">KONE TranSys™ DX</p> <p class="link-info-block__text"> <span> Learn about durable elevators that offer best-in-class connectivity features. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-6242-4"> <p class="link-info-block__path">New buildings > Lifts | Elevators > </p> <p class="link-info-block__title">Elevator connectivity</p> <p class="link-info-block__text"> <span> Discover how KONE’s smart elevator solutions with built-in connectivity add value and make your building a more attractive prospect for tenants and visitors. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-6244-4"> <p class="link-info-block__path">New buildings > Lifts | Elevators > </p> <p class="link-info-block__title">Elevator interior design</p> <p class="link-info-block__text"> <span> Discover how KONE DX Class elevators help you bring your design vision to life and create an elevator experience that helps your building connect with people and make a lasting impression. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-906-4"> <p class="link-info-block__path">New buildings > </p> <p class="link-info-block__title">Escalators & autowalks</p> <p class="link-info-block__text"> <span> Learn about the different types of escalators. We offer flat escalators and airport escalators. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-17516-64"> <p class="link-info-block__path">New buildings > Escalators & autowalks > </p> <p class="link-info-block__title">TravelMaster 110</p> <p class="link-info-block__text"> <span> Smooth people flow for everyday environments </span> </p> </div> <div class="link-info-block" data-info="tcm:190-17532-64"> <p class="link-info-block__path">New buildings > Escalators & autowalks > </p> <p class="link-info-block__title">TravelMaster 115</p> <p class="link-info-block__text"> <span> Inclined autowalk for smooth people flow </span> </p> </div> <div class="link-info-block" data-info="tcm:190-17549-64"> <p class="link-info-block__path">New buildings > Escalators & autowalks > </p> <p class="link-info-block__title">TransitMaster 120</p> <p class="link-info-block__text"> <span> Reliable people flow for transit environments </span> </p> </div> <div class="link-info-block" data-info="tcm:190-17561-64"> <p class="link-info-block__path">New buildings > Escalators & autowalks > </p> <p class="link-info-block__title">TransitMaster 140</p> <p class="link-info-block__text"> <span> Reliable people flow for the most demanding transit environments </span> </p> </div> <div class="link-info-block" data-info="tcm:190-17693-64"> <p class="link-info-block__path">New buildings > Escalators & autowalks > </p> <p class="link-info-block__title">TransitMaster 165</p> <p class="link-info-block__text"> <span> Safe people flow for horizontal speed </span> </p> </div> <div class="link-info-block" data-info="tcm:190-927-4"> <p class="link-info-block__path">New buildings > </p> <p class="link-info-block__title">Advanced People Flow solutions</p> <p class="link-info-block__text"> <span> Advanced People Flow Solutions integrate equipment and devices into one holistic smart building solution. The result is a seamless user experience from front door to final destination—a new way to make everyday life easier. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-6246-4"> <p class="link-info-block__path">New buildings > Advanced People Flow solutions > </p> <p class="link-info-block__title">Access solutions</p> <p class="link-info-block__text"> <span> Learn about access control and integrated access solutions for a wide range of building types. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-6247-4"> <p class="link-info-block__path">New buildings > Advanced People Flow solutions > </p> <p class="link-info-block__title">Destination solutions</p> <p class="link-info-block__text"> <span> Improve elevator performance. We offer destination solutions for a wide range of building types. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-6245-4"> <p class="link-info-block__path">New buildings > Advanced People Flow solutions > </p> <p class="link-info-block__title">Infotainment solutions</p> <p class="link-info-block__text"> <span> Learn about digital displays and elevator screen content managment. We offer elevator screens. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-6248-4"> <p class="link-info-block__path">New buildings > Advanced People Flow solutions > </p> <p class="link-info-block__title">Monitoring solutions</p> <p class="link-info-block__text"> <span> See our remote elevator monitoring system. We offer monitoring solutions for new buildings. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-7102-4"> <p class="link-info-block__path">New buildings > </p> <p class="link-info-block__title">People Flow Planning and Consulting</p> <p class="link-info-block__text"> <span> Discover how KONE People Flow Planning & Consulting services can help you create a smart building with seamless people flow through expert analysis, elevator data, and world-class tools. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-7219-4"> <p class="link-info-block__path">New buildings > </p> <p class="link-info-block__title">Health and well-being solutions</p> <p class="link-info-block__text"> <span> Get KONE’s touchless and cleaning solutions to keep your elevators, escalators, and doors safe, and healthy. </span> </p> </div> </div> <div class="submenu-block"> <ul class="level-1">  <li> <a class="children" data-children="4" href="/new-buildings/lifts-elevators/" data-info="tcm:190-904-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Lifts | Elevators</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="4"> <li><a href="/new-buildings/lifts-elevators/kone-monospace-dx/" data-info="tcm:190-6239-4"><span>KONE MonoSpace® DX</span></a></li> <li><a href="/new-buildings/lifts-elevators/kone-minispace-dx/" data-info="tcm:190-6240-4"><span>KONE MiniSpace™ DX</span></a></li> <li><a href="/new-buildings/lifts-elevators/kone-transys-dx/" data-info="tcm:190-6241-4"><span>KONE TranSys™ DX</span></a></li> <li><a href="/new-buildings/lifts-elevators/connectivity/" data-info="tcm:190-6242-4"><span>Elevator connectivity</span></a></li> <li><a href="/new-buildings/lifts-elevators/design/" data-info="tcm:190-6244-4"><span>Elevator interior design</span></a></li> </ul> </li>  <li> <a class="children" data-children="5" href="/new-buildings/escalators-and-moving-walkways/" data-info="tcm:190-906-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Escalators & autowalks</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="5"> <li><a href="/new-buildings/escalators-and-moving-walkways/travelmaster-110.aspx" data-info="tcm:190-17516-64"><span>TravelMaster 110</span></a></li> <li><a href="/new-buildings/escalators-and-moving-walkways/travelmaster-115.aspx" data-info="tcm:190-17532-64"><span>TravelMaster 115</span></a></li> <li><a href="/new-buildings/escalators-and-moving-walkways/transitmaster-120.aspx" data-info="tcm:190-17549-64"><span>TransitMaster 120</span></a></li> <li><a href="/new-buildings/escalators-and-moving-walkways/transitmaster-140.aspx" data-info="tcm:190-17561-64"><span>TransitMaster 140</span></a></li> <li><a href="/new-buildings/escalators-and-moving-walkways/transitmaster-165.aspx" data-info="tcm:190-17693-64"><span>TransitMaster 165</span></a></li> </ul> </li>  <li> <a class="children" data-children="6" href="/new-buildings/advanced-people-flow-solutions/" data-info="tcm:190-927-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Advanced People Flow solutions</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="6"> <li><a href="/new-buildings/advanced-people-flow-solutions/access-solutions/" data-info="tcm:190-6246-4"><span>Access solutions</span></a></li> <li><a href="/new-buildings/advanced-people-flow-solutions/destination-solutions/" data-info="tcm:190-6247-4"><span>Destination solutions</span></a></li> <li><a href="/new-buildings/advanced-people-flow-solutions/infotainment-solutions/" data-info="tcm:190-6245-4"><span>Infotainment solutions</span></a></li> <li><a href="/new-buildings/advanced-people-flow-solutions/monitoring-solutions/" data-info="tcm:190-6248-4"><span>Monitoring solutions</span></a></li> </ul> </li>  <li> <a class="" data-children="6" href="/new-buildings/people-flow-planning-and-consulting/" data-info="tcm:190-7102-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> People Flow Planning and Consulting</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li>  <li> <a class="" data-children="6" href="/new-buildings/advanced-people-flow-solutions/health-and-wellbeing/" data-info="tcm:190-7219-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Health and well-being solutions</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li> </ul> </div> </div> <div class="submenu-close"><span class="icon-scroll_up"></span></div> </div> </li> <li class="navigation-list-item"> <a href="/existing-buildings/" class="main-menu-item hasChildren" target="_self" data-info="tcm:190-900-4"><span class="text">Existing buildings</span><span class="arrow"></span></a> <div class="sub-menu"> <div class="submenu">  <div class="link-info"> <div class="link-info-block" data-info="tcm:190-900-4"> <p class="link-info-block__title"> <a href="/existing-buildings/"> Existing buildings </a> </p> <p class="link-info-block__text"> <span> Find trusted maintenance and modernization experts who specialize in elevator services and escalator services for any make or model of equipment across the entire building lifecycle. </span> <a href="/existing-buildings/">Overview</a> </p> </div> <div class="link-info-block" data-info="tcm:190-7510-4"> <p class="link-info-block__path">Existing buildings > </p> <p class="link-info-block__title">Elevator connectivity</p> <p class="link-info-block__text"> <span> Learn about our smart building solutions. We offer smart elevator solutions for existing buildings. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-7514-4"> <p class="link-info-block__path">Existing buildings > </p> <p class="link-info-block__title">Elevator user experience</p> <p class="link-info-block__text"> <span> Enhance the user experience with real-time information on-the-go, an exciting, multisensory ride-experience and other smart building applications, it makes everyday convenient by improving accessibility and availability. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-933-4"> <p class="link-info-block__path">Existing buildings > </p> <p class="link-info-block__title">Maintenance</p> <p class="link-info-block__text"> <span> Find a trusted elevator maintenance company who offers tailored elevator maintenance and escalator maintenance services for any make or model of equipment. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-6935-4"> <p class="link-info-block__path">Existing buildings > Maintenance > </p> <p class="link-info-block__title">Your maintenance journey</p> <p class="link-info-block__text"> <span> Learn about your maintenance journey with KONE and our intelligent maintenance services and contract options for elevators, escalators, and automatic building doors. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-6939-4"> <p class="link-info-block__path">Existing buildings > Maintenance > </p> <p class="link-info-block__title">KONE Care – preventive maintenance</p> <p class="link-info-block__text"> <span> Discover how KONE’s flexible, tailored preventive maintenance services keep your elevators, escalators, and automatic building doors safe and in good condition. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-6952-4"> <p class="link-info-block__path">Existing buildings > Maintenance > </p> <p class="link-info-block__title">KONE 24/7 Connected Services</p> <p class="link-info-block__text"> <span> See how predictive maintenance reduces faults, speeds up repairs and increases safety. Our predictive maintenance solutions proactively monitor elevators and escalators. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-6948-4"> <p class="link-info-block__path">Existing buildings > Maintenance > </p> <p class="link-info-block__title">Customer communications channels</p> <p class="link-info-block__text"> <span> Stay up to date with equipment status and maintenance work progress around the clock. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-6950-4"> <p class="link-info-block__path">Existing buildings > Maintenance > </p> <p class="link-info-block__title">Customer service</p> <p class="link-info-block__text"> <span> Find out how to contact KONE when you need to make a maintenance service request or report an incident, and how to stay up to date with maintenance work via our digital channels. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-7521-4"> <p class="link-info-block__path">Existing buildings > Maintenance > </p> <p class="link-info-block__title">Managing people flow and user experience with KONE DX</p> <p class="link-info-block__text"> <span> Our connected KONE DX elevator solutions add value to your building and make sure it’s ready for whatever the future brings. Improved accessibility for residents and visitors and a cleaner, healthier environment. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-934-4"> <p class="link-info-block__path">Existing buildings > </p> <p class="link-info-block__title">Lift modernization</p> <p class="link-info-block__text"> <span> Find a trusted partner who offers simple and innovative elevator modernization solutions that can improve the safety, appearance and functionality of your elevator equipment. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-947-4"> <p class="link-info-block__path">Existing buildings > Lift modernization > </p> <p class="link-info-block__title">Full lift replacement</p> <p class="link-info-block__text"> <span> Learn about the elevator replacement cost and increase the value of a building. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-951-4"> <p class="link-info-block__path">Existing buildings > Lift modernization > </p> <p class="link-info-block__title">Modular modernization</p> <p class="link-info-block__text"> <span> With modular modernization you can upgrade entire systems and significantly improve the performance of your elevator. Read more! </span> </p> </div> <div class="link-info-block" data-info="tcm:190-9521-4"> <p class="link-info-block__path">Existing buildings > Lift modernization > </p> <p class="link-info-block__title">MiniSpace Upgrade</p> <p class="link-info-block__text"> <span> Learn about the solutions to upgrade your KONE MiniSpace® elevator. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-952-4"> <p class="link-info-block__path">Existing buildings > Lift modernization > </p> <p class="link-info-block__title">Component upgrades</p> <p class="link-info-block__text"> <span> Discover our wide range of elevator upgrades covering things like the elevator door operator, signalization, and lighting system. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-936-4"> <p class="link-info-block__path">Existing buildings > </p> <p class="link-info-block__title">Escalator & Autowalk modernization</p> <p class="link-info-block__text"> <span> With modernization, your escalators will become more energy-efficient, reliable, and most importantly safer. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-953-4"> <p class="link-info-block__path">Existing buildings > Escalator & Autowalk modernization > </p> <p class="link-info-block__title">Full escalator replacement</p> <p class="link-info-block__text"> <span> Learn about the elevator replacement cost and increase the value of a building. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-954-4"> <p class="link-info-block__path">Existing buildings > Escalator & Autowalk modernization > </p> <p class="link-info-block__title">Modular modernization</p> <p class="link-info-block__text"> <span> Learn about escalator repairs and see the benefits of modular escalator modernization. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-935-4"> <p class="link-info-block__path">Existing buildings > </p> <p class="link-info-block__title">Buildings without an elevator</p> <p class="link-info-block__text"> <span> Increase the value of a building by retrofitting small elevators. We offer pitless elevators. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-938-4"> <p class="link-info-block__path">Existing buildings > </p> <p class="link-info-block__title">Advanced People Flow solutions</p> <p class="link-info-block__text"> <span> Discover our solutions for access and destination control, as well as communication and equipment monitoring. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-7103-4"> <p class="link-info-block__path">Existing buildings > </p> <p class="link-info-block__title">People Flow Planning and Consulting</p> <p class="link-info-block__text"> <span> Discover how KONE People Flow Planning & Consulting services can help you create a smart building with seamless people flow through expert analysis, elevator data, and world-class tools. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-7220-4"> <p class="link-info-block__path">Existing buildings > </p> <p class="link-info-block__title">Health and well-being solutions</p> <p class="link-info-block__text"> <span> Get KONE’s touchless and cleaning solutions to keep your elevators, escalators, and doors safe, and healthy. </span> </p> </div> </div> <div class="submenu-block"> <ul class="level-1">  <li> <a class="" data-children="6" href="/existing-buildings/connectivity/" data-info="tcm:190-7510-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Elevator connectivity</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li>  <li> <a class="" data-children="6" href="/existing-buildings/elevator-user-experience/" data-info="tcm:190-7514-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Elevator user experience</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li>  <li> <a class="children" data-children="7" href="/existing-buildings/maintenance/" data-info="tcm:190-933-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-maintenance-2"></use> </svg> </span> <span> Maintenance</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="7"> <li><a href="/existing-buildings/maintenance/your-maintenance-journey/" data-info="tcm:190-6935-4"><span>Your maintenance journey</span></a></li> <li><a href="/existing-buildings/maintenance/preventive/" data-info="tcm:190-6939-4"><span>KONE Care – preventive maintenance</span></a></li> <li><a href="/existing-buildings/maintenance/247-connected-services/" data-info="tcm:190-6952-4"><span>KONE 24/7 Connected Services</span></a></li> <li><a href="/existing-buildings/maintenance/customer-communication/" data-info="tcm:190-6948-4"><span>Customer communications channels</span></a></li> <li><a href="/existing-buildings/maintenance/customer-service/" data-info="tcm:190-6950-4"><span>Customer service</span></a></li> <li><a href="/existing-buildings/maintenance/managing/" data-info="tcm:190-7521-4"><span>Managing people flow and user experience with KONE DX</span></a></li> </ul> </li>  <li> <a class="children" data-children="8" href="/existing-buildings/lift-modernization/" data-info="tcm:190-934-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-elevator-critical"></use> </svg> </span> <span> Lift modernization</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="8"> <li><a href="/existing-buildings/lift-modernization/lift-replacement/" data-info="tcm:190-947-4"><span>Full lift replacement</span></a></li> <li><a href="/existing-buildings/lift-modernization/modular-modernization/" data-info="tcm:190-951-4"><span>Modular modernization</span></a></li> <li><a href="/existing-buildings/lift-modernization/minispace-upgrade/" data-info="tcm:190-9521-4"><span>MiniSpace Upgrade</span></a></li> <li><a href="/existing-buildings/lift-modernization/component-upgrades/" data-info="tcm:190-952-4"><span>Component upgrades</span></a></li> </ul> </li>  <li> <a class="children" data-children="9" href="/existing-buildings/escalator-autowalk-modernization/" data-info="tcm:190-936-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Escalator & Autowalk modernization</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="9"> <li><a href="/existing-buildings/escalator-autowalk-modernization/full-escalator-replacement/" data-info="tcm:190-953-4"><span>Full escalator replacement</span></a></li> <li><a href="/existing-buildings/escalator-autowalk-modernization/modular-modernization/" data-info="tcm:190-954-4"><span>Modular modernization</span></a></li> </ul> </li>  <li> <a class="" data-children="9" href="/existing-buildings/buildings-without-an-elevator/" data-info="tcm:190-935-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Buildings without an elevator</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li>  <li> <a class="" data-children="9" href="/existing-buildings/advanced-people-flow-solutions/" data-info="tcm:190-938-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Advanced People Flow solutions</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li>  <li> <a class="" data-children="9" href="/existing-buildings/people-flow-planning-and-consulting/" data-info="tcm:190-7103-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> People Flow Planning and Consulting</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li>  <li> <a class="" data-children="9" href="/existing-buildings/advanced-people-flow-solutions/health-and-wellbeing/" data-info="tcm:190-7220-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Health and well-being solutions</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li> </ul> </div> </div> <div class="submenu-close"><span class="icon-scroll_up"></span></div> </div> </li> <li class="navigation-list-item"> <a href="/digital-services/" class="main-menu-item" target="_self" data-info="tcm:190-8899-4"><span class="text">Digital Services</span><span class="arrow"></span></a> </li> <li class="navigation-list-item"> <a href="/news-insights/" class="main-menu-item hasChildren" target="_self" data-info="tcm:190-902-4"><span class="text">News & Insights</span><span class="arrow"></span></a> <div class="sub-menu"> <div class="submenu">  <div class="link-info"> <div class="link-info-block" data-info="tcm:190-902-4"> <p class="link-info-block__title"> <a href="/news-insights/"> News & Insights </a> </p> <p class="link-info-block__text"> <span> Discover our latest references and stories about cities and people in them. </span> <a href="/news-insights/">Overview</a> </p> </div> <div class="link-info-block" data-info="tcm:190-962-4"> <p class="link-info-block__path">News & Insights > </p> <p class="link-info-block__title">References</p> <p class="link-info-block__text"> <span> KONE is proud to present these selected achievements from around the world. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-1307-4"> <p class="link-info-block__path">News & Insights > </p> <p class="link-info-block__title">Press releases</p> <p class="link-info-block__text"> <span> You can find all the latest press releases by choosing a category and year from dropdown boxes. </span> </p> </div> <div class="link-info-block" data-info="tcm:190-961-4"> <p class="link-info-block__path">News & Insights > </p> <p class="link-info-block__title">Stories</p> <p class="link-info-block__text"> <span> What does city life mean for people in the world’s different urban environments? Our stories look for answers. </span> </p> </div> </div> <div class="submenu-block"> <ul class="level-1">  <li> <a class="" data-children="9" href="/news-insights/references/" data-info="tcm:190-962-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-hand-shake"></use> </svg> </span> <span> References</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li>  <li> <a class="" data-children="9" href="/news-insights/press-releases/" data-info="tcm:190-1307-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-loudspeaker"></use> </svg> </span> <span> Press releases</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li>  <li> <a class="" data-children="9" href="/news-insights/stories/" data-info="tcm:190-961-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-manual"></use> </svg> </span> <span> Stories</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li> </ul> </div> </div> <div class="submenu-close"><span class="icon-scroll_up"></span></div> </div> </li> <li class="navigation-list-item"> <a href="/tools-downloads/" class="main-menu-item hasChildren" target="_self" data-info="tcm:190-901-4"><span class="text">Tools & downloads</span><span class="arrow"></span></a> <div class="sub-menu"> <div class="submenu">  <div class="link-info"> <div class="link-info-block" data-info="tcm:190-901-4"> <p class="link-info-block__title"> <a href="/tools-downloads/"> Tools & downloads </a> </p> <p class="link-info-block__text"> <span> Downloads, Codes and standards, Glossary </span> <a href="/tools-downloads/">Overview</a> </p> </div> <div class="link-info-block" data-info="tcm:190-960-4"> <p class="link-info-block__path">Tools & downloads > </p> <p class="link-info-block__title">Glossary</p> <p class="link-info-block__text"> <span> When talking about elevators, escalators, and automatic building doors it’s sometimes necessary to use technical terms and acronyms, so we’ve created a handy glossary to help you make sense of them. </span> </p> </div> </div> <div class="submenu-block"> <ul class="level-1">  <li> <a class="" data-children="9" href="/tools-downloads/glossary/" data-info="tcm:190-960-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-help"></use> </svg> </span> <span> Glossary</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li> </ul> </div> </div> <div class="submenu-close"><span class="icon-scroll_up"></span></div> </div> </li> <li class="handheld"><a class="main-menu-item extra-link" href="https://kone.my.site.com/koneonline/ccloginportal?country=UAE&lang=en">KONE Online</a></li> <li class="handheld">Tel. 0800 720 130 (Toll Free) or +254 709823000</li> <li class="handheld"><a class="main-menu-item extra-link" href="/about-us/contact-us/">Contact us</a></li> </ul> <div class="bilingual handheld" style="display:none"> </div> <div class="mobile-ribbon-footer handheld"> <ul> <li><a href="" class="search"><span class="icon-search"></span></a></li> <li><a href="" class="contactInfo"><span class="icon-message"></span></a></li> </ul> </div> <div class="search-popup handheld" style="display:none"> <p class="search-popup__close"><span class="icon-reject"></span></p> <form action="/searchresults.aspx"> <label class="search-input" tabindex="1"> <span class="sr-only">Search</span> <input type="search" placeholder=Search name="search" value="" class="nav-search st-default-search-input"> <button type="submit"><span class="icon-search"></span></button> </label> </form> </div> </nav> </section> </header> <main class="ktemplate"> <section class="sub-module-breadcrumb screen" data-swiftype-index="false"> <div> <ul> <li><a href="/">HOME</a></li> <li><a href="/about-us/">About us</a></li> <li><a href="/about-us/contact-us/">Contact us</a></li> <li>Branch offices</li> </ul> </div> </section> <script type="application/ld+json"> { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [{"@type": "ListItem","position": "1","name": "HOME","item": "https://www.kone.co.ke/" },{"@type": "ListItem","position": "2","name": "About us","item": "https://www.kone.co.ke/about-us/" },{"@type": "ListItem","position": "3","name": "Contact us","item": "https://www.kone.co.ke/about-us/contact-us/" },{"@type": "ListItem","position": "4","name": "Branch offices","item": "https://www.kone.co.ke/about-us/contact-us/branch-offices/" }] } </script> <div class="bottom-sticky-items"> <a href="#" tabindex="1" class="btt" title="Back to top" data-swiftype-index="false"> <span>Back to top</span> </a> </div> <section class="module-article" id="item-19880"> <header> <h1>KONE Branch Offices</h1> <p>KONE has sales offices and service centers in the Middle East and Africa. KONE branches are located in UAE, Saudi Arabia, Qatar, Oman, Bahrain, Kuwait, Egypt, Morocco, Tunisia, Kenya, Uganda, South Africa and Kazakhstan. For the rest of the Middle East, Africa and Central Asia, we are available through Distributors and Joint Ventures.</p> </header> <article> </article> </section>  <input type="hidden" id="hflocationtype" name="hflocationtype" value="Office" /> <section class="module-office-search-map" data-region="KE" data-searchmap-zoomlevel="6" data-searchmap-centercoordinates="0.4239399,35.9829102" data-msg-no-valid-postalcode="Sorry, entered ZIP code is unknown." data-msg-no-office-detailpage="Sorry, the found office has no detail page." data-msg-no-office="No offices found" data-baseurl="/api/dynamic/?schema=Office" data-pin-clickable="true" data-pin-icon="/Content/Kone_maps_marker.png?t=20241123" id="item-19149"> <h2 style="display:none">Branch offices</h2> <div> <section class="g-flex"> <div> <article> <h3>Kone office</h3> <form> <div class="align-elements sel"> <label>Office</label> <div> <select class="auto-redirect" id="officeselection" name="officeselection"><option value="">Select office</option> <option value="/about-us/contact-us/office-location/kone-mombasa.aspx">Mombasa</option> <option value="/about-us/contact-us/office-location/kone-nairobi.aspx">Nairobi (Head Office)</option> </select> </div> </div> </form> </article> </div> </section> <section> <div class="map-area"> <div id="id-my-map" class="map"></div> </div> </section> </div> </section> <section class="module-form" id="item-19157" data-swiftype-index="false"> <header> <h2>How can we help you?</h2><p>Please fill in the form and we'll contact you as soon as possible.</p> </header> <div class="form-compact column-layout">  <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <meta name="referrer" content="no-referrer-when-downgrade">  <script type="text/javascript" data-for="FA__DOMContentLoadedEventDispatch" src="https://kone.tfaforms.net/js/FA__DOMContentLoadedEventDispatcher.js" defer></script> <style> .captcha { padding-bottom: 1em !important; } .wForm .captcha .oneField { margin: 0; padding: 0; } </style> <script type="text/javascript"> // initialize our variables var captchaReady = 0; var wFORMSReady = 0; var isConditionalSubmitEnabled = false; // when wForms is loaded call this var wformsReadyCallback = function () { // using this var to denote if wForms is loaded wFORMSReady = 1; isConditionalSubmitEnabled = document.getElementById('submit_button').hasAttribute('data-condition'); // call our recaptcha function which is dependent on both // wForms and an async call to google // note the meat of this function wont fire until both // wFORMSReady = 1 and captchaReady = 1 onloadCallback(); } var gCaptchaReadyCallback = function() { // using this var to denote if captcha is loaded captchaReady = 1; isConditionalSubmitEnabled = document.getElementById('submit_button').hasAttribute('data-condition'); // call our recaptcha function which is dependent on both // wForms and an async call to google // note the meat of this function wont fire until both // wFORMSReady = 1 and captchaReady = 1 onloadCallback(); }; // add event listener to fire when wForms is fully loaded document.addEventListener("wFORMSLoaded", wformsReadyCallback); var enableSubmitButton = function() { var submitButton = document.getElementById('submit_button'); var explanation = document.getElementById('disabled-explanation'); var isConditionalSubmitConditionMet = wFORMS.behaviors.condition.isConditionalSubmitConditionMet; if ( submitButton != null && (isConditionalSubmitEnabled && isConditionalSubmitConditionMet) || !isConditionalSubmitEnabled ) { submitButton.removeAttribute('disabled'); if (explanation != null) { explanation.style.display = 'none'; } } }; var disableSubmitButton = function() { var submitButton = document.getElementById('submit_button'); var explanation = document.getElementById('disabled-explanation'); if (submitButton != null) { submitButton.disabled = true; if (explanation != null) { explanation.style.display = 'block'; } } }; // call this on both captcha async complete and wforms fully // initialized since we can't be sure which will complete first // and we need both done for this to function just check that they are // done to fire the functionality var onloadCallback = function () { // if our captcha is ready (async call completed) // and wFORMS is completely loaded then we are ready to add // the captcha to the page if (captchaReady && wFORMSReady) { grecaptcha.enterprise.render('g-recaptcha-render-div', { 'sitekey': '6LfMg_EaAAAAAMhDNLMlgqDChzmtYHlx1yU2y7GI', 'theme': 'light', 'size': 'normal', 'callback': 'enableSubmitButton', 'expired-callback': 'disableSubmitButton' }) var oldRecaptchaCheck = parseInt('1'); if (oldRecaptchaCheck === -1) { var standardCaptcha = document.getElementById("tfa_captcha_text"); standardCaptcha = standardCaptcha.parentNode.parentNode.parentNode; standardCaptcha.parentNode.removeChild(standardCaptcha); } if (!wFORMS.instances['paging']) { document.getElementById("g-recaptcha-render-div").parentNode.parentNode.parentNode.style.display = "block"; //document.getElementById("g-recaptcha-render-div").parentNode.parentNode.parentNode.removeAttribute("hidden"); } document.getElementById("g-recaptcha-render-div").getAttributeNode('id').value = 'tfa_captcha_text'; var captchaError = ''; if (captchaError == '1') { var errMsgText = 'The CAPTCHA was not completed successfully.'; var errMsgDiv = document.createElement('div'); errMsgDiv.id = "tfa_captcha_text-E"; errMsgDiv.className = "err errMsg"; errMsgDiv.innerText = errMsgText; var loc = document.querySelector('.g-captcha-error'); loc.insertBefore(errMsgDiv, loc.childNodes[0]); /* See wFORMS.behaviors.paging.applyTo for origin of this code */ if (wFORMS.instances['paging']) { var b = wFORMS.instances['paging'][0]; var pp = base2.DOM.Element.querySelector(document, wFORMS.behaviors.paging.CAPTCHA_ERROR); if (pp) { var lastPage = 1; for (var i = 1; i < 100; i++) { if (b.behavior.isLastPageIndex(i)) { lastPage = i; break; } } b.jumpTo(lastPage); } } } } } </script> <script src='https://www.google.com/recaptcha/enterprise.js?onload=gCaptchaReadyCallback&render=explicit&hl=en_GB' async defer></script> <script type="text/javascript"> document.addEventListener("DOMContentLoaded", function() { var warning = document.getElementById("javascript-warning"); if (warning != null) { warning.parentNode.removeChild(warning); } var oldRecaptchaCheck = parseInt('1'); if (oldRecaptchaCheck !== -1) { var explanation = document.getElementById('disabled-explanation'); var submitButton = document.getElementById('submit_button'); if (submitButton != null) { submitButton.disabled = true; if (explanation != null) { explanation.style.display = 'block'; } } } }); </script> <script type="text/javascript"> document.addEventListener("FA__DOMContentLoaded", function(){ const FORM_TIME_START = Math.floor((new Date).getTime()/1000); let formElement = document.getElementById("tfa_0"); if (null === formElement) { formElement = document.getElementById("0"); } let appendJsTimerElement = function(){ let formTimeDiff = Math.floor((new Date).getTime()/1000) - FORM_TIME_START; let cumulatedTimeElement = document.getElementById("tfa_dbCumulatedTime"); if (null !== cumulatedTimeElement) { let cumulatedTime = parseInt(cumulatedTimeElement.value); if (null !== cumulatedTime && cumulatedTime > 0) { formTimeDiff += cumulatedTime; } } let jsTimeInput = document.createElement("input"); jsTimeInput.setAttribute("type", "hidden"); jsTimeInput.setAttribute("value", formTimeDiff.toString()); jsTimeInput.setAttribute("name", "tfa_dbElapsedJsTime"); jsTimeInput.setAttribute("id", "tfa_dbElapsedJsTime"); jsTimeInput.setAttribute("autocomplete", "off"); if (null !== formElement) { formElement.appendChild(jsTimeInput); } }; if (null !== formElement) { if(formElement.addEventListener){ formElement.addEventListener('submit', appendJsTimerElement, false); } else if(formElement.attachEvent){ formElement.attachEvent('onsubmit', appendJsTimerElement); } } }); </script> <link href="https://kone.tfaforms.net/dist/form-builder/5.0.0/wforms-layout.css?v=cce090a370aef980bf1ffc5ccb5c9b9185cbd8b1" rel="stylesheet" type="text/css" /> <link href="https://kone.tfaforms.net/themes/get/1" rel="stylesheet" type="text/css" /> <link href="https://kone.tfaforms.net/dist/form-builder/5.0.0/wforms-jsonly.css?v=cce090a370aef980bf1ffc5ccb5c9b9185cbd8b1" rel="alternate stylesheet" title="This stylesheet activated by javascript" type="text/css" /> <script type="text/javascript" src="https://kone.tfaforms.net/wForms/3.11/js/wforms.js?v=cce090a370aef980bf1ffc5ccb5c9b9185cbd8b1"></script> <script type="text/javascript"> if(wFORMS.behaviors.prefill) wFORMS.behaviors.prefill.skip = true; </script> <script type="text/javascript" src="https://kone.tfaforms.net/wForms/3.11/js/localization-en_GB.js?v=cce090a370aef980bf1ffc5ccb5c9b9185cbd8b1"></script>  <div class="wFormContainer" > <div class="wFormHeader"></div> <style type="text/css"> #tfa_30, *[id^="tfa_30["] { width: 92.7% !important; } #tfa_30-D, *[id^="tfa_30["][class~="field-container-D"] { width: auto !important; } #tfa_54, *[id^="tfa_54["] { width: 294px !important; } #tfa_54-D, *[id^="tfa_54["][class~="field-container-D"] { width: auto !important; } #tfa_54, *[id^="tfa_54["] { height: 112px !important } #tfa_54-D, *[id^="tfa_54["][class~="field-container-D"] { height: auto !important; } #tfa_54-L, label[id^="tfa_54["], *[id^="tfa_54["][id$="-L"] { height: auto !important; } </style><div class=""><div class="wForm" id="846-WRPR" data-language="en_GB" dir="ltr"> <div class="codesection" id="code-846"><style> .wFormContainer { border: none; } .wFormTitle { display: none; } </style> <style type="text/css"> #tfa_30-DB { font-size: 17px; font-family:KONE; } #tfa_60-HTML { font-size: 17px; font-family:KONE; color: #7b8083; } #tfa_71-L,#tfa_56-L,#tfa_65-L,#tfa_66-L,#tfa_67-L { font-size: 17px; } #tfa_94-HTML { text-align: left; font-size: 17px; font-family:KONE; color: #7b8083; } </style></div> <h3 class="wFormTitle" data-testid="form-title" id="846-T">Sample form</h3> <form method="post" action="https://kone.tfaforms.net/api_v2/rest/workflow/processor" class="hintsBelow labelsAbove" id="846"> <div id="tfa_61" class="section group"> <div id="tfa_62" class="section group"> <div class="oneField field-container-D labelsHidden " id="tfa_1-D"> <label id="tfa_1-L" class="label preField reqMark" for="tfa_1">How can we help you?</label><br><div class="inputWrapper"> <select aria-required="true" id="tfa_1" name="tfa_1" title="How can we help you?" aria-describedby="tfa_1-HH" class="calc-category required"><option value="">Please select...</option> <option value="tfa_2" id="tfa_2" data-conditionals="#tfa_4,#tfa_16,#tfa_44,#tfa_32,#tfa_37,#tfa_228" class="calcval-0">I am interested in a KONE product or service</option> <option value="tfa_3" id="tfa_3" data-conditionals="#tfa_8,#tfa_64" class="calcval-x">I want to contact KONE customer service</option></select><span class="field-hint-inactive" id="tfa_1-H"><span id="tfa_1-HH" class="hint">How can we help you? *|I am interested in a KONE product or service|I want to contact KONE customer service</span></span> </div> </div> <div class="oneField field-container-D " id="tfa_28-D"> <label id="tfa_28-L" class="label preField reqMark" for="tfa_28">First name</label><br><div class="inputWrapper"><input aria-required="true" type="text" id="tfa_28" name="tfa_28" value="" placeholder="First name *" title="First name" class="required"></div> </div> <div class="oneField field-container-D " id="tfa_29-D"> <label id="tfa_29-L" class="label preField reqMark" for="tfa_29">Last name</label><br><div class="inputWrapper"><input aria-required="true" type="text" id="tfa_29" name="tfa_29" value="" placeholder="Last name *" title="Last name" class="required"></div> </div> <div class="oneField field-container-D " id="tfa_27-D"> <label id="tfa_27-L" class="label preField reqMark" for="tfa_27">Company</label><br><div class="inputWrapper"><input aria-required="true" type="text" id="tfa_27" name="tfa_27" value="" placeholder="Company *" title="Company" class="required"></div> </div> <div class="oneField field-container-D " id="tfa_30-D"> <label id="tfa_30-L" class="label preField reqMark" for="tfa_30">Phone (Please enter number in international format without spaces or special characters, ex. +254123456) </label><br><div class="inputWrapper"> <div class="delimiter delimiterBefore" id="tfa_30-DB">+254</div> <input aria-required="true" type="text" id="tfa_30" name="tfa_30" value="" placeholder="Phone (ex. +2541234567) *" title="Phone (Please enter number in international format without spaces or special characters, ex. +254123456) " class="validate-custom /^\d{4,20}$/ required"><div class="delimiter delimiterAfter" id="tfa_30-DA"> </div> </div> <script type="text/javascript"> if(typeof wFORMS != 'undefined') { if(wFORMS.behaviors.validation) { wFORMS.behaviors.validation.rules['customtfa_30'] = { selector: '*[id="tfa_30"]', check: 'validateCustom'}; wFORMS.behaviors.validation.messages['customtfa_30'] = "Please enter a number (without decimals)."; } }</script> </div> <div class="oneField field-container-D " id="tfa_31-D"> <label id="tfa_31-L" class="label preField reqMark" for="tfa_31">Email</label><br><div class="inputWrapper"><input aria-required="true" type="text" id="tfa_31" name="tfa_31" value="" placeholder="Email *" title="Email" class="validate-email required"></div> </div> <div class="oneField field-container-D " id="tfa_32-D"> <label id="tfa_32-L" class="label preField reqMark" for="tfa_32">Address</label><br><div class="inputWrapper"><input aria-required="true" type="text" id="tfa_32" name="tfa_32" value="" placeholder="Address *" data-condition="`#tfa_2`" title="Address" class="required"></div> </div> <div class="oneField field-container-D " id="tfa_140-D"> <label id="tfa_140-L" class="label preField reqMark" for="tfa_140">City</label><br><div class="inputWrapper"><input aria-required="true" type="text" id="tfa_140" name="tfa_140" value="" placeholder="City *" title="City" class="required"></div> </div> <div class="oneField field-container-D " id="tfa_217-D"> <label id="tfa_217-L" class="label preField reqMark" for="tfa_217">Postcode</label><br><div class="inputWrapper"><input aria-required="true" type="text" id="tfa_217" name="tfa_217" value="" placeholder="Postcode *" title="Postcode" class="required"></div> </div> <div class="oneField field-container-D labelsHidden " id="tfa_70-D" role="group" aria-labelledby="tfa_70-L" data-tfa-labelledby="-L tfa_70-L"> <label id="tfa_70-L" class="label preField " data-tfa-check-label-for="tfa_70">I am a KONE customer</label><br><div class="inputWrapper"><span id="tfa_70" class="choices vertical "><span class="oneChoice"><input type="checkbox" value="tfa_71" class="" id="tfa_71" name="tfa_71" aria-labelledby="tfa_71-L" data-tfa-labelledby="tfa_70-L tfa_71-L" data-tfa-parent-id="tfa_70"><label class="label postField" id="tfa_71-L" for="tfa_71"><span class="input-checkbox-faux"></span>I am a KONE customer</label></span></span></div> </div> </div> <div id="tfa_63" class="section group"> <div class="oneField field-container-D labelsHidden " id="tfa_8-D"> <label id="tfa_8-L" class="label preField reqMark" for="tfa_8">My message is about</label><br><div class="inputWrapper"><select aria-required="true" id="tfa_8" name="tfa_8" data-condition="`#tfa_3`" title="My message is about" class="calc-Notification required"><option value="">Please select...</option> <option value="tfa_83" id="tfa_83" class="calcval-customer.experience@kone.com">Maintenance services</option> <option value="tfa_10" id="tfa_10" class="calcval-customer.experience@kone.com">Ongoing project</option> <option value="tfa_11" id="tfa_11" class="calcval-KONEMEAP@KONE.com">Invoices</option> <option value="tfa_13" id="tfa_13" class="calcval-Marketing.KMEA@kone.com">KONE digital tools</option> <option value="tfa_97" id="tfa_97" class="calcval-customer.experience@kone.com, dina.raqiz@kone.com">A complaint</option> <option value="tfa_15" id="tfa_15" class="calcval-customer.experience@kone.com, dina.raqiz@kone.com">Feedback about KONE</option> <option value="tfa_85" id="tfa_85" class="calcval-Marketing.KMEA@kone.com">Other</option></select></div> </div> <div class="oneField field-container-D labelsHidden " id="tfa_4-D"> <label id="tfa_4-L" class="label preField reqMark" for="tfa_4">My enquiry is about</label><br><div class="inputWrapper"> <select aria-required="true" id="tfa_4" name="tfa_4" data-condition="`#tfa_2`" title="My enquiry is about" aria-describedby="tfa_4-HH" class="required"><option value="">Please select...</option> <option value="tfa_5" id="tfa_5" data-conditionals="#tfa_37,#tfa_228" class="calcval-New Equipment (NEB)">Installing new equipment in a new building</option> <option value="tfa_6" id="tfa_6" data-conditionals="#tfa_37,#tfa_228" class="calcval-Modernization (TRB)">Installing new equipment in an existing building</option> <option value="tfa_7" id="tfa_7" class="calcval-Maintenance (SEB)">Repairing or upgrading existing equipment</option> <option value="tfa_68" id="tfa_68" class="">New maintenance contract enquiry</option> <option value="tfa_91" id="tfa_91" class="">Other</option></select><span class="field-hint-inactive" id="tfa_4-H"><span id="tfa_4-HH" class="hint">My query is about *|Installing new equipment in a new building|Installing new equipment in an existing building|Repairing or upgrading existing equipment|Maintenance|Other</span></span> </div> </div> <div class="oneField field-container-D labelsRemoved " id="tfa_37-D"><div class="inputWrapper"> <select aria-required="true" id="tfa_37" name="tfa_37" data-condition="`#tfa_2` AND (NOT (`#tfa_5`) AND NOT (`#tfa_6`))" title="Equipment/service type" aria-describedby="tfa_37-HH" class="required"><option value="">Please select...</option> <option value="tfa_38" id="tfa_38" class="">Elevators</option> <option value="tfa_39" id="tfa_39" class="">Autowalks</option> <option value="tfa_139" id="tfa_139" class="">Escalators</option> <option value="tfa_218" id="tfa_218" class="">24/7 Connected Services</option> <option value="tfa_41" id="tfa_41" class="">Smart building solutions </option> <option value="tfa_42" id="tfa_42" class="">People Flow planning services </option> <option value="tfa_43" id="tfa_43" class="">Multiple/other </option></select><span class="field-hint-inactive" id="tfa_37-H"><span id="tfa_37-HH" class="hint">Equipment/service type *|Elevators|Autowalks|Escalators|24/7 Connected Services|Smart building solutions|People Flow planning services|Other</span></span> </div></div> <div class="oneField field-container-D labelsRemoved " id="tfa_228-D"><div class="inputWrapper"> <select aria-required="true" id="tfa_228" name="tfa_228" data-condition="`#tfa_2` AND (`#tfa_5` OR `#tfa_6`)" title="Equipment/service type" aria-describedby="tfa_228-HH" class="required"><option value="">Please select...</option> <option value="tfa_229" id="tfa_229" class="">Elevators</option> <option value="tfa_230" id="tfa_230" class="">Autowalks</option> <option value="tfa_231" id="tfa_231" class="">Escalators</option> <option value="tfa_232" id="tfa_232" class="">24/7 Connected Services</option> <option value="tfa_233" id="tfa_233" class="">Smart building solutions </option> <option value="tfa_234" id="tfa_234" class="">People Flow planning services </option> <option value="tfa_236" id="tfa_236" class="">Health and wellbeing</option> <option value="tfa_235" id="tfa_235" class="">Multiple/other </option></select><span class="field-hint-inactive" id="tfa_228-H"><span id="tfa_228-HH" class="hint">Equipment/service type *|Elevators|Autowalks|Escalators|24/7 Connected Services|Smart building solutions|People Flow planning services|Health and wellbeing|Other</span></span> </div></div> <div class="oneField field-container-D labelsRemoved " id="tfa_44-D"><div class="inputWrapper"><select aria-required="true" id="tfa_44" name="tfa_44" data-condition="`#tfa_2`" title="Building type" class="required"><option value="">Please select...</option> <option value="tfa_45" id="tfa_45" class="">Residential</option> <option value="tfa_46" id="tfa_46" class="">Office</option> <option value="tfa_47" id="tfa_47" class="">Retail</option> <option value="tfa_48" id="tfa_48" class="">Hotel</option> <option value="tfa_49" id="tfa_49" class="">Leisure, education, special buildings</option> <option value="tfa_50" id="tfa_50" class="">Medical</option> <option value="tfa_51" id="tfa_51" class="">Public transportation and airports</option> <option value="tfa_52" id="tfa_52" class="">Marine (e.g. vessels or offshore installations)</option> <option value="tfa_53" id="tfa_53" class="">Other</option></select></div></div> <div class="oneField 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value="https://www.kone.ie">Ireland</option> <option value="https://www.kone.co.il/he/">Israel</option> <option value="https://www.kone.it/">Italy</option> <option value="https://cote-de-ivoire.kone.com">Ivory Coast</option> <option value="https://www.kone.mx">Jamaica</option> <option value="https://jordan.kone.com">Jordan</option> <option value="https://kazakhstan.kone.com/">Kazakhstan</option> <option value="https://www.kone.co.ke/">Kenya</option> <option value="https://kosovo.kone.com">Kosovo</option> <option value="https://kuwait.kone.com">Kuwait</option> <option value="https://kyrgyzstan.kone.com">Kyrgyzstan</option> <option value="https://www.kone.lv">Latvia</option> <option value="https://lebanon.kone.com">Lebanon</option> <option value="https://www.kone.co.za">Lesotho</option> <option value="https://liberia.kone.com">Liberia</option> <option value="https://libya.kone.com">Libya</option> <option value="https://www.kone.lt">Lithuania</option> <option value="https://www.kone.be/fr/">Luxembourg</option> <option value="https://www.kone.mk/en">Macedonia</option> <option value="https://madagascar.kone.com">Madagascar</option> <option value="https://www.kone.my">Malaysia</option> <option value=" https://maldives.kone.com">Maldives</option> <option value="https://mali.kone.com">Mali</option> <option value="https://malta.kone.com">Malta</option> <option value="https://www.kone.mx">Martinique</option> <option value="https://mauritania.kone.com">Mauritania</option> <option value="https://mauritius.kone.com">Mauritius</option> <option value="https://www.kone.mx">Mexico</option> <option value="https://mongolia.kone.com">Mongolia</option> <option value="https://www.kone.me/en">Montenegro</option> <option value="https://www.kone.ma">Morocco</option> <option value="https://mozambique.kone.com">Mozambique</option> <option value="https://www.kone.co.za">Namibia</option> <option value="https://www.kone.nl">Netherlands</option> <option value="https://new-caledonia.kone.com/">New Caledonia</option> <option value="https://www.kone.co.nz">New Zealand</option> <option value="https://niger.kone.com">Niger</option> <option value="https://nigeria.kone.com">Nigeria</option> <option value="https://www.kone.no">Norway</option> <option value="https://www.kone.om/en/">Oman</option> <option value=" https://pakistan.kone.com">Pakistan</option> <option value="https://palestine.kone.com">Palestine</option> <option value="https://www.kone.ae/en/">Palestinian Territories</option> <option value="https://www.kone.mx">Panama</option> <option value="https://www.kone.mx">Peru</option> <option value="https://www.kone.ph">Philippines</option> <option value="https://www.kone.pl">Poland</option> <option value="https://www.kone.pt">Portugal</option> <option value="https://www.kone.qa/en/">Qatar</option> <option value="https://congo.kone.com">Republic of Congo</option> <option value="https://www.kone.com.ro/en/">Romania</option> <option value="https://sao-tome-principe.kone.com">São Tomé & Príncipe</option> <option value="https://www.kone.sa/en/">Saudi Arabia</option> <option value="https://senegal.kone.com">Senegal</option> <option value="https://www.kone.rs/en">Serbia</option> <option value="https://seychelles.kone.com">Seychelles</option> <option value="https://sierra-leone.kone.com">Sierra Leone</option> <option value="https://www.kone.sg">Singapore</option> <option value="https://www.kone.sk">Slovakia</option> <option value="https://www.kone.si">Slovenia</option> <option value="https://www.kone.co.za">South Africa</option> <option value="https://www.kone.es">Spain</option> <option value="https://www.kone.ae/en/">Sudan</option> <option value="https://www.kone.co.za">Swaziland</option> <option value="https://www.kone.se">Sweden</option> <option value="https://www.kone.ch/de/">Switzerland (DE)</option> <option value="https://www.kone.ch/fr/">Switzerland (FR)</option> <option value="https://www.kone.tw">Taiwan, China</option> <option value="https://tajikistan.kone.com">Tajikistan</option> <option value="https://www.kone.co.th/en/">Thailand</option> <option value="https://togo.kone.com">Togo</option> <option value="https://www.kone.mx">Trinidad & Tobago</option> <option value="https://tunisia.kone.com">Tunisia</option> <option value="https://www.kone.com.tr">Turkey</option> <option value="https://turkmenistan.kone.com">Turkmenistan</option> <option value="https://www.kone.ug/">Uganda</option> <option value="https://www.kone.ua/ua/">Ukraine</option> <option value="https://www.kone.ae/en/">United Arab Emirates</option> <option value="https://www.kone.co.uk">United Kingdom</option> <option value="https://www.kone.us">United States</option> <option value="https://uzbekistan.kone.com">Uzbekistan</option> <option value="https://www.kone.mx">Venezuela</option> <option value="https://www.kone.vn/en/">Vietnam</option> <option value="https://zambia.kone.com">Zambia</option> <option value="https://zimbabwe.kone.com">Zimbabwe</option> </select> </span> </div> </div> </div> </div> </div>  </body> </html>

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