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tag-activity-calculation tag-activity-level tag-activity-levels tag-activity-rate tag-calculate tag-calculated tag-compute tag-idle tag-idle-time tag-inactive tag-keyboard tag-keylogging tag-level tag-levels tag-mouse tag-no-keylogging tag-not-a-keylogger"> <header class="entry-header"> <h1 class="entry-title">How are activity levels calculated in Hubstaff?</h1> <div class="entry-meta text-muted"> <span class="date"><i class='fa fa-list-alt text-muted'></i> <time datetime=""> at </time></span> <span class="category"><i class="fa fa-folder-open-o fa-fw"></i> <a href="https://support.hubstaff.com/category/hubstaff/activities/" rel="category tag">Activity</a>, <a href="https://support.hubstaff.com/category/hubstaff/" rel="category tag">Hubstaff</a></span> </div> </header> <div class="entry-content clearfix"> <p><script charset="ISO-8859-1" src="//fast.wistia.com/assets/external/E-v1.js" async><span data-mce-type="bookmark" style="display: inline-block; width: 0px; overflow: hidden; line-height: 0;" class="mce_SELRES_start"></span></script></p> <div class="wistia_embed wistia_async_ne7ugcz1j5" style="height: 360px; width: 640px;"></div> <hr /> <p><span style="font-weight: 400;">Activity levels in Hubstaff are calculated based on the percentage of keyboard and mouse strokes over the total time tracked for a specific time period. The activity levels feature lets you know exactly how productive you or your team are when tracking time. You may use this data to quickly address team efficiency on the spot.</span></p> <div class="well well-sm"><i class="fa fa-info-circle support-fa"></i>The mobile apps and web timer cannot record keyboard/mouse activity and time tracked to these apps are not included in activity calculations.<br /> <i class="fa fa-info-circle support-fa"></i><a href="https://support.hubstaff.com/how-does-manual-time-affect-activity-levels/">Manual time</a>, <a href="https://support.hubstaff.com/work-breaks/" target="_blank" rel="noopener">work breaks</a>, and <a href="https://support.hubstaff.com/projects-overview/">projects that have the Record activity setting disabled</a> are not included in activity calculations.</div> <hr /> <h2>Viewing Activity Levels</h2> <div class="support-steps"> <div class="support-step-circle"></div> <p>Step 1</p> </div> <p>Navigate to <strong>Activity > Screenshots</strong>.</p> <p><a href="//support.hubstaff.com/wp-content/uploads/2019/11/Activity_Screenshots-1.png"><img decoding="async" class="alignnone size-full wp-image-21533" src="//support.hubstaff.com/wp-content/uploads/2019/11/Activity_Screenshots-1.png" alt="" width="234" height="225" /></a></p> <div class="support-steps"> <div class="support-step-circle"></div> <p>Step 2</p> </div> <p>Toggle the Activity page view to <b>Every 10 min</b>:</p> <p><a href="//support.hubstaff.com/wp-content/uploads/2014/02/Every-10-min.jpg"><img decoding="async" loading="lazy" class="alignnone size-full wp-image-24847" src="//support.hubstaff.com/wp-content/uploads/2014/02/Every-10-min.jpg" alt="" width="230" height="48" /></a></p> <div class="support-steps"> <div class="support-step-circle"></div> <p>Step 3</p> </div> <p>Under each 10-minute segment, you’ll see an activity bar:</p> <p><a href="//support.hubstaff.com/wp-content/uploads/2014/02/Screen-Shot-2021-05-25-at-8.16.19-PM.png"><img decoding="async" loading="lazy" class="alignnone size-full wp-image-24978" src="//support.hubstaff.com/wp-content/uploads/2014/02/Screen-Shot-2021-05-25-at-8.16.19-PM.png" alt="" width="202" height="248" /></a></p> <hr /> <h2>Calculating Activity Levels</h2> <p>Below is Hubstaff calculates activity levels:</p> <ol> <li><span style="font-weight: 400;">For every second, we label the user as active or inactive. A mouse movement or keyboard stroke = active. No keyboard or mouse = inactive.</span></li> <li><b></b><span style="font-weight: 400;"> We add all of these numbers up and give a total % of activity for that 10-minute segment using this equation: Active seconds / 600 = activity rate %</span></li> <li><b></b><span style="font-weight: 400;"> Also, we track if the user was active or not. By default, </span><a href="https://support.hubstaff.com/how-does-the-inactivity-warning-work/"><span style="font-weight: 400;">20 minutes without inactivity triggers an inactive status</span></a><span style="font-weight: 400;">, in which case the desktop client gives the contractor the option of removing that time from their log because they were inactive.</span></li> </ol> <p><b>Here’s an easy way to think about how we calculate activity rates:</b></p> <p><span style="font-weight: 400;">If you have 100 seconds of tracked time, and 20 seconds of idle time (no mouse or keyboard movement), you’d have an 80% activity rate.</span></p> <p> </p> <p><b>Those 100 seconds might look like this:</b></p> <table width="443"> <tbody> <tr> <td width="87"></td> <td width="87"><strong>Mouse</strong></td> <td width="87"><strong>Keyboard</strong></td> <td width="87"><strong>No Activity</strong></td> <td width="95"><strong>Total Activity</strong></td> </tr> <tr> <td>20 seconds</td> <td>Yes</td> <td></td> <td></td> <td>20</td> </tr> <tr> <td>35 seconds</td> <td>Yes</td> <td>Yes</td> <td></td> <td>35</td> </tr> <tr> <td>15 seconds</td> <td></td> <td>Yes</td> <td></td> <td>15</td> </tr> <tr> <td>20 seconds</td> <td></td> <td></td> <td>Yes</td> <td>0</td> </tr> <tr> <td>10 seconds</td> <td>Yes</td> <td></td> <td></td> <td>10</td> </tr> <tr> <td></td> <td></td> <td></td> <td></td> <td>80 seconds or 80% activity out of 100 seconds</td> </tr> </tbody> </table> <p><b>80% overall activity rate</b></p> <p><span style="font-weight: 400;">Because 80% of the 100 seconds were spent using the mouse or keyboard.</span></p> <div class="well well-sm"><i class="fa fa-info-circle support-fa"></i>Trackpad activity is recorded as mouse movement.</div> <hr /> <h2>What activity rates mean</h2> <p>Depending on someone’s job and daily tasks, activity rates will vary widely.</p> <p>Jobs involving data entry, design, development, and other high mouse and keyboard activity will tend to have higher averages. Team members who spend more time in meetings, doing more research, or participating in video chats will tend to have lower scores. It makes sense; they’ll be moving their mouse and keyboard less if they’re primarily talking or reading.</p> <p>That’s why people with 75% scores and those with 25% scores can often times both be working productively. If a usual day for your team involves checking email, reading articles, or having calls with one another, they might have an average activity rate of around 50%.</p> <p><b>Instead of using activity rates as a one-time snapshot of productivity and making a decision based only on them, our recommendation is to use these as trends.</b></p> <p>Look for patterns, and if a continually declining activity rate shows up, have conversations. The idea of activity rates is to keep a dialogue going and improve processes and workflow over time.</p> <p>At Hubstaff, we discourage the use of quotas or scoring based on activity rates. Frustration can emerge when managers and team members aren’t clear on what’s expected of them, so an open dialogue can keep work moving.</p> <div class="well"><i class="fa fa-info-circle support-fa"></i>Hubstaff does NOT store individual keystrokes that are entered (there is no keylogging) or where your mouse clicks. We simply track the number of seconds we detect keyboard or mouse activity which includes mouse move, mouse click, mouse wheel, and keyboard presses. We don’t store specifically what was done, only that there was some activity during a second.</div> <div class="helpful-block-content wth_theme_1"> <ul> <li><span class="wthp_title">Was this Helpful ?</span></li> <li><a data-post="7021" data-response="1" href="#">Yes</a>   <a data-response="0" data-post="7021" href="#">No</a></li> </ul> </div><div class="crp_related "><h3>Related Posts:</h3><ul><li><a href="https://support.hubstaff.com/hubstaff-showing-50-activity-max/" class="crp_link post-7116"><span class="crp_title">Hubstaff is showing low activity levels</span></a></li><li><a href="https://support.hubstaff.com/hubstaff-faqs/" class="crp_link post-16714"><span class="crp_title">Hubstaff Frequently Asked Questions</span></a></li><li><a href="https://support.hubstaff.com/activity-tracking-overview/" class="crp_link post-14342"><span class="crp_title">Activity Tracking Overview in Hubstaff</span></a></li><li><a href="https://support.hubstaff.com/hubstaff-insights-add-on/" class="crp_link post-26918"><span class="crp_title">Hubstaff Insights Add-on</span></a></li><li><a href="https://support.hubstaff.com/activity-benchmarks-in-hubstaff-time-tracking/" class="crp_link post-26381"><span class="crp_title">Activity Benchmarks in Hubstaff Time Tracking</span></a></li><li><a href="https://support.hubstaff.com/dashboard-widgets/" class="crp_link post-12423"><span class="crp_title">Hubstaff Dashboard All and Me Widgets</span></a></li></ul><div class="crp_clear"></div></div> <div class="post-tags"><small><i class="fa fa-tag fa-fw text-muted"></i> <a href="https://support.hubstaff.com/tag/activities-2/" rel="tag">activities</a></small> <small><i class="fa fa-tag fa-fw text-muted"></i> <a href="https://support.hubstaff.com/tag/activity/" rel="tag">activity</a></small> <small><i class="fa fa-tag fa-fw text-muted"></i> <a href="https://support.hubstaff.com/tag/activity-calculation/" rel="tag">activity calculation</a></small> <small><i class="fa fa-tag fa-fw 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