18F: Digital service delivery

<!DOCTYPE html> <html lang="en-US"> <head>  <meta charset="utf-8" /> <meta http-equiv="X-UA-Compatible" content="IE=edge" />  <meta name="HandheldFriendly" content="True" /> <meta name="MobileOptimized" content="320" /> <meta name="viewport" content="width=device-width, initial-scale=1.0" />  <title>18F: Digital service delivery | About 18F</title> <meta property="og:title" content="18F: Digital service delivery | About 18F" /> <meta name="description" content="" /> <meta property="og:description" content="" /> <meta name="twitter:card" content="summary" /> <meta name="twitter:site" content="@18F" /> <meta name="twitter:title" content="About 18F" /> <meta name="twitter:description" content="" /> <meta property="og:type" content="article" /> <link rel="canonical" href="/about/" /> <meta property="og:url" content="/about/" /> <script async="" src=/assets/js/uswds-init.js></script>  <link rel="icon" type="image/png" sizes="16x16" href="/img/favicons/favicon-16x16.png"> <link rel="icon" type="image/png" sizes="32x32" href="/img/favicons/favicon-32x32.png"> <link rel="icon" type="image/png" sizes="192x192" href="/img/favicons/favicon-192x192.png"> <link rel="icon" type="image/svg+xml" href="/img/favicons/favicon.svg"> <link rel="shortcut icon" type="image/x-icon" href="/favicon.ico" /> <link rel="apple-touch-icon" sizes="180x180" href="/img/favicons/favicon-180x180.png">  <link href="https://unpkg.com/prismjs@1.20.0/themes/prism.css" rel="stylesheet"> <link rel="preload" as="style" href="/assets/styles/styles-UKMOJPRN.css" /> <link rel="stylesheet" href="/assets/styles/styles-UKMOJPRN.css" type="text/css" /> </head> <body class=" "> <a class="usa-skipnav" href="#main-content">Skip to main content</a> <div class="page-landing-page layout-demo "> <a class="usa-skipnav" href="#main-content">Skip to main content</a> <div class="usa-banner"> <div class="usa-accordion"> <section id="gov-banner-header-section" aria-label="USA Gov banner section header" class="usa-banner__header" > <div class="usa-banner__inner"> <div class="grid-col-auto"> <img src="/img/us_flag_small-VKjpzbKpq_.png" class="usa-banner__header-flag" alt="U.S. flag" loading="lazy" decoding="async"> </div> <div class="grid-col-fill tablet:grid-col-auto"> <p class="usa-banner__header-text"> An official website of the United States government </p> <p class="usa-banner__header-action" aria-hidden="true"> Here鈥檚 how you know </p> </div> <button class="usa-accordion__button usa-banner__button" aria-expanded="false" aria-controls="gov-banner" type="button" > <span class="usa-banner__button-text">Here's how you know</span> </button> </div> </section> <div class="usa-banner__content usa-accordion__content" id="gov-banner"> <div class="grid-row grid-gap-lg"> <div class="usa-banner__guidance tablet:grid-col-6"> <div class="usa-media-block__body"> <p> <strong>The .gov means it鈥檚 official.</strong> <br /> Federal government websites often end in .gov or .mil. 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We collaborate with other agencies to fix technical problems, build products, and improve public service through technology.</p> <img src="/img/gsahq-pZwGRBWgqe.jpeg" class="margin-top-4" alt="The south side of the General Services Administration building in Washington, DC as seen from Rawlins Park" loading="lazy" decoding="async"> </div> </section> <section class="usa-section section-padding-top-0"> <div class="grid-container"> <div class="grid-row grid-gap"><div class="tablet:grid-col-7 margin-bottom-4"> <h2 id="history" tabindex="-1">History<a href="#history" class="heading-permalink" aria-label="Permalink for this section"><svg class="usa-icon" aria-hidden="true" focusable="false" role="img"><use xlink:href="#svg-link"></use></svg></a></h2> <p>In March 2014, a group of <a href="https://presidentialinnovationfellows.gov/">Presidential Innovation Fellows</a> started 18F to extend their efforts to improve and modernize government technology.</p> <p>In 2016, 18F became part of the <a href="https://tts.gsa.gov/">Technology Transformation Services</a> (TTS), which also includes the Presidential Innovation Fellows program, the Office of Acquisitions, <a href="https://handbook.tts.gsa.gov/office-of-solutions/">Office of Solutions</a>, and the <a href="https://coe.gsa.gov/">IT Modernization Centers of Excellence</a>.</p> <p>In 2017, TTS became part of GSA's existing <a href="https://www.gsa.gov/about-us/organization/federal-acquisition-service">Federal Acquisition Service</a>.</p> <h2 id="what-does-18f-mean" tabindex="-1">What does 18F mean?<a href="#what-does-18f-mean" class="heading-permalink" aria-label="Permalink for this section"><svg class="usa-icon" aria-hidden="true" focusable="false" role="img"><use xlink:href="#svg-link"></use></svg></a></h2> <p>Our name is short for the address of GSA headquarters in Washington, DC: 1800 F Street.</p> <h2 id="funding-and-agreements" tabindex="-1">Funding and agreements<a href="#funding-and-agreements" class="heading-permalink" aria-label="Permalink for this section"><svg class="usa-icon" aria-hidden="true" focusable="false" role="img"><use xlink:href="#svg-link"></use></svg></a></h2> <p>We are cost-recoverable, which means we don't receive appropriated funds from Congress and must charge partner agencies for our work. There are two authorities we use to recover costs:</p> <ul> <li>Acquisition Services Fund (ASF) reimbursement authority: for work related to acquisitions</li> <li><a href="http://www.gc.noaa.gov/documents/mou-economyact.pdf">Economy Act (PDF)</a> reimbursement authority: for projects that cannot use ASF reimbursement authority</li> </ul> <p>We use Interagency Agreements (IAAs) to set up the terms of our projects, and bill partners through <a href="https://www.fiscal.treasury.gov/fsservices/gov/acctg/ipac/ipac_home.htm">Intra-Governmental Payment and Collection</a> (IPAC) on a monthly basis.</p> <hr> <h2 id="for-press" tabindex="-1">For press<a href="#for-press" class="heading-permalink" aria-label="Permalink for this section"><svg class="usa-icon" aria-hidden="true" focusable="false" role="img"><use xlink:href="#svg-link"></use></svg></a></h2> <p>For all press inquiries, please email <a href="mailto:press@gsa.gov?Subject=18F%20Media%20Query" class="usa-link usa-link--external" rel="noreferrer">press@gsa.gov</a> with the topic you鈥檇 like to talk about and your deadline.</p> <p>The GSA Office of Strategic Communications handles all press questions and can connect you with the proper people at 18F and the Technology Transformation Services. See the <a href="https://www.gsa.gov/about-us/newsroom?topnav=about-us">GSA newsroom</a> for news releases and official resources.</p> <p>If you鈥檙e writing a story about 18F, feel free to use any of the images below.</p> <h3 id="organizational-logos" tabindex="-1">Organizational logos<a href="#organizational-logos" class="heading-permalink" aria-label="Permalink for this section"><svg class="usa-icon" aria-hidden="true" focusable="false" role="img"><use xlink:href="#svg-link"></use></svg></a></h3> <ul> <li><a href="/assets/img/logos/18f-logo.svg">18F (SVG)</a></li> <li><a href="/assets/img/logos/gsa-logo-dark.jpg">GSA (JPG)</a></li> </ul> <h3 id="product-logos" tabindex="-1">Product logos<a href="#product-logos" class="heading-permalink" aria-label="Permalink for this section"><svg class="usa-icon" aria-hidden="true" focusable="false" role="img"><use xlink:href="#svg-link"></use></svg></a></h3> <ul> <li><a href="/assets/img/logos/cloud-gov-logo.svg">cloud.gov (SVG)</a></li> <li><a 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18F: Digital service delivery | About 18F