Zoom for Life Sciences

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class="main-nav"><div class="main-nav__container"><div class="main-nav__left"><a class="main-nav__logo" href="https://www.zoom.com/"><img alt="Zoom Logo" height="26" src="https://images4.welcomesoftware.com/assets/Zoom+Logo/Zz01ZGU4MDMzZWJmNDcxMWVkOTI4NGEyNDU1OWRiZTc5Zg==?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOlsiNWRlODAzM2ViZjQ3MTFlZDkyODRhMjQ1NTlkYmU3OWYiXSwiZXhwIjoxNjgxMzM0MTEwfQ.3_IFoXtmS8ExOGbL0F1oGPu8z6lgijgDWFf82zrDFzk" width="114"></img></a><ul class="main-nav__list"><li class="main-nav__list-item"><button aria-expanded="false" aria-haspopup="true" class="main-nav__megamenu-trigger">Products</button><section aria-label="Products" class="megamenu megamenu-products"><div class="megamenu-products-wrapper"><div class="megamenu-products--title"><div class="megamenu-products--subtitle"><a data-en-text="" data-link-type="" href="/en/ai-assistant/"><img alt="AI Companion" class="nav-title-logo" fetchpriority="auto" loading="lazy" src="https://images3.cmp.optimizely.com/assets/Full-Color.svg/Zz0zZTU4NjkxMmUwNDAxMWVlOGRjNWFhZTRmMzFmZjlkNg==" title="AI Companion"></img></a></div><div class="megamenu-products--description"><p>Empowering you to increase productivity, improve team effectiveness, and enhance skills. <a data-en-text="" data-link-type="" href="/en/ai-assistant/">Learn more</a></p></div></div><div class="megamenu__bottom"><div class="megamenu__column"><div class="megamenu__column__zoomWorkplace column"><div class="megamenu__head"><div class="megamenu__column-title column-1"><a data-en-text="" data-link-type="" href="/en/products/collaboration-tools/"><img alt="Zoom Workplace" class="nav-title-logo" fetchpriority="auto" loading="lazy" src="https://images4.cmp.optimizely.com/assets/logo_product_ZM-workplace_1-line_color-RGB+3.svg/Zz01MTA2NTc2MGUwM2UxMWVlOTkyNDkyMTRhMzBjNjAxZg==" title="Zoom Workplace"></img></a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><div class="megamenu__column--block"><div class="megamenu__workplace__column"><ul class="megamenu__list"><li class="megamenu__list-item-heading--disabled">Communication</li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Meetings" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images2.cmp.optimizely.com/assets/one-meetings.svg/Zz01YTBmNDRkMmVhOGMxMWVkODExZDRhYjdlM2I2YjFmNQ==" title="Meetings" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/virtual-meetings/">Meetings<span class="visually-hidden"> Meetings</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Team Chat" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/product-team-chat.svg/Zz1lZGNhYmY5MmU0NGUxMWVkYjM1OGEyNzVhMWI2ODM4Yw==" title="Team Chat" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/team-chat/">Team Chat<span class="visually-hidden"> Team Chat</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Phone" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images4.cmp.optimizely.com/assets/product-phone.svg/Zz1lZDNmZDE4NGU0NGUxMWVkOTZiZTllNDY0OTU3ZDg4Zg==" title="Phone" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/voip-phone/">Phone<span class="visually-hidden"> Phone</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Mail & Calendar" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mail+calendar+Icon.svg/Zz00MWE3YmZiMGRiYmMxMWVlYWQzZjkyZDMwZWIwZDkwYw==" title="Mail & Calendar" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/email-calendar/">Mail & Calendar<span class="visually-hidden"> Mail & Calendar</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Scheduler" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images2.cmp.optimizely.com/assets/appointment-scheduler.svg/Zz01MTRiNTg1ZTM1MGYxMWVlYjc3NmQ2NTU5Nzc3NzFhOQ==" title="Scheduler" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/appointment-scheduler/">Scheduler<span class="visually-hidden"> Scheduler</span></a></div></li></ul></div><div class="megamenu__workplace__column"><ul class="megamenu__list"><li class="megamenu__list-item-heading--disabled">Productivity</li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Docs" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mark_product_docs.svg/Zz0zNTAwYmRkNGRiYzExMWVlYjY2NWNlOTkyMzIwMjc2OA==" title="Docs" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/collaborative-docs/">Docs<span class="visually-hidden"> Docs</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Whiteboard" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images3.cmp.optimizely.com/assets/product-whiteboard.svg/Zz1lZDJjOTczNmU0NGUxMWVkOGFmNmI2NWQ2NDcyM2M3Mg==" title="Whiteboard" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/online-whiteboard/">Whiteboard<span class="visually-hidden"> Whiteboard</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Clips" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images2.cmp.optimizely.com/assets/product-clips.svg/Zz00OTAyYWM5NjVjNTcxMWVlOTA5MDU2NmQ1MzA1MjExNQ==" title="Clips" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/video-recording/">Clips<span class="visually-hidden"> Clips</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Notes" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/Notes-Logo.svg/Zz02MmFkNzBjYWRiYzAxMWVlOWYzNDZhZTY1ZDYyODc3MA==" title="Notes" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/productivity/">Tasks<span class="visually-hidden"> Tasks</span></a></div></li><li class="megamenu__list-item-heading--disabled">Apps & Integrations</li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="App Marketplace" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/developer-marketplace.svg/Zz02OWE4YzY1OGVhOTUxMWVkODU1MWU2NWI4Njg2NmUxNA==" title="App Marketplace" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://marketplace.zoom.us/workplace-apps">App Marketplace<span class="visually-hidden"> App Marketplace</span></a></div></li></ul></div><div class="megamenu__workplace__column"><ul class="megamenu__list"><li class="megamenu__list-item-heading--disabled">Spaces</li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Rooms" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images2.cmp.optimizely.com/assets/Rooms.svg/Zz02ODUyMWZiZWRiYzMxMWVlOTExYjA2NmQzNDk4YmEzNQ==" title="Rooms" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/meeting-rooms/">Rooms<span class="visually-hidden"> Rooms</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Workspace Reservations" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mark_product_workspace-reservation.svg/Zz1jY2EzMDQ1NmRiYzMxMWVlYmFhMGVhMDc5Nzg3Mjk1OA==" title="Workspace Reservations" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/meeting-rooms/features/workspace/">Workspace Reservation<span class="visually-hidden"> Workspace Reservation</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Digital Signage" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/digital+sign.svg/Zz04ZmQ1MGJlMGRiYzQxMWVlODNlYjBhZjZlZjU5YjMxYw==" title="Digital Signage" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/meeting-rooms/features/workspace/">Digital Signage<span class="visually-hidden"> Digital Signage</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Visitor Management" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/visitor-manage.svg/Zz00Mjc3ZDUwY2RiYzUxMWVlOTI3N2VhMDc5Nzg3Mjk1OA==" title="Visitor Management" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/meeting-rooms/features/workspace/#visitor-management">Visitor Management<span class="visually-hidden"> Visitor Management</span></a></div></li><li class="megamenu__list-item-heading--disabled">Employee Engagement</li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Workvivo" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images4.cmp.optimizely.com/assets/workvivo-zm.svg/Zz00OTI4MjQ4MDVjNTcxMWVlYjY2ZTFlZThhMTdjNjk4Yg==" title="Workvivo" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/workvivo/">Workvivo<span class="visually-hidden"> Workvivo</span></a></div></li></ul></div></div></div></div><div class="megamenu__column"><div class="megamenu__column__businessService column"><div class="megamenu__head"><div class="megamenu__column-title column-2"><a data-en-text="" data-link-type="" href="/en/products/business-services/">Business Services</a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><div class="megamenu__column--block"><div class="megamenu__workplace__column"><ul class="megamenu__list"><li class="megamenu__list-item-heading--disabled">Customer Experience</li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Contact Center" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images3.cmp.optimizely.com/assets/cc-contact-center.svg/Zz01OTgzNDIwMmVhOGMxMWVkYWEwOWNhMjZkMjg1ODQxMg==" title="Contact Center" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/contact-center/">Contact Center<span class="visually-hidden"> Contact Center</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Virtual Agent" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images3.cmp.optimizely.com/assets/product-virtual-agent.svg/Zz1lZTMzZjllNGU0NGUxMWVkOGRiN2I2NWQ2NDcyM2M3Mg==" title="Virtual Agent" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/virtual-agent/">Virtual Agent<span class="visually-hidden"> Virtual Agent</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Workforce Engagement Management" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mark_product_workforce-engagement-management.svg/Zz1kMTNkNDdmZWU3MzIxMWVlOGQwYTgyM2JmOTdlNjdmNA==" title="Workforce Engagement Management" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/workforce-engagement-management/">Workforce Engagement<span class="visually-hidden"> Workforce Engagement</span></a></div></li><li class="megamenu__list-item-heading--disabled">Sales</li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Revenue Accelerator" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images2.cmp.optimizely.com/assets/mark_product_revenue-accelerator.svg/Zz1kZjRjZWQ2YWRiY2QxMWVlYmRhNmFhMDkzYjQ2OGZiZA==" title="Revenue Accelerator" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/conversation-intelligence/">Revenue Accelerator<span class="visually-hidden"> Revenue Accelerator</span></a></div></li></ul></div><div class="megamenu__workplace__column"><ul class="megamenu__list"><li class="megamenu__list-item-heading--disabled">Marketing</li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Events" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images4.cmp.optimizely.com/assets/mark_product_events.svg/Zz0wNDhmOTg1NGRiY2MxMWVlYjQ3MWQyNTdlYzNkN2VhZg==" title="Events" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/event-platform/">Events<span class="visually-hidden"> Events</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Sessions" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mark_product_sessions.svg/Zz0yZTUzYjZjNGRiY2QxMWVlOTRlODNhZWU2NWQ2NTAxNA==" title="Sessions" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/single-session-events/">Sessions<span class="visually-hidden"> Sessions</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Webinars" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images3.cmp.optimizely.com/assets/mark_product_webinars.svg/Zz03Y2QyMWY1Y2RiY2QxMWVlOTVlZDEyMzJmZDU0MGZkZQ==" title="Webinars" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/webinars/">Webinars<span class="visually-hidden"> Webinars</span></a></div></li><li class="megamenu__list-item-heading--disabled">Developer Tools</li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="APIs & SDKs" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mark_product_revenue-accelerator.svg/Zz05MTQ1ZmQ4MGRiY2YxMWVlYjI1MmYyMTViMGQ3YTJlNA==" title="APIs & SDKs" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/video-sdk/">APIs & SDKs<span class="visually-hidden"> APIs & SDKs</span></a></div></li></ul></div></div></div></div></div></div><div class="megamenu-products--actionbar"><ul><li class="action-bar-primary"><a data-en-text="" data-link-type="" href="/en/products/">Discover all products</a></li><li class="action-bar-secondary"><a data-en-text="" data-link-type="" href="https://zoom.us/pricing">Plans & pricing</a></li></ul></div></section><div class="activeSegment"><span class="leftTriangle"></span><span class="rightTriangle"></span></div></li><li class="main-nav__list-item"><button aria-expanded="false" aria-haspopup="true" class="main-nav__megamenu-trigger">Solutions</button><section aria-label="Solutions" class="megamenu megamenu-solutions"><div class="megamenu__bottom"><div class="megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title"><a data-en-text="" data-link-type="" href="/en/industry/">By industry</a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><ul class="megamenu__list"><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/industry/education/">Education</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/industry/finance/">Financial Services</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/industry/government/">Government</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/industry/healthcare/">Healthcare</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/industry/manufacturing/">Manufacturing</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/industry/retail/">Retail</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/frontline-workers/">Frontline</a></div></li></ul></div></div><div class="megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">By audience</div></div><ul class="megamenu__list"><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/audiences/small-business/">Small and Midsized Businesses</a></div></li><li class="megamenu__list-items"><span class="">Enterprise</span><ul><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/audiences/information-technology/">Information Technology</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/audiences/cx/">Customer Experience</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/audiences/sales-and-revenue/">Sales and Revenue</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/audiences/av-facilities/">Facilities</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/audiences/marketing-events/">Marketing and Events</a></div></li></ul></li></ul></div></div><div class="megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title"><a data-en-text="" data-link-type="" href="https://developers.zoom.us/docs/" target="_blank">For developers</a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><ul class="megamenu__list"><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/video-sdk/">Video SDK</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://developers.zoom.us/docs/meeting-sdk/" target="_blank">Meeting SDK</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://marketplace.zoom.us/" target="_blank">App Marketplace</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://developers.zoom.us/docs/api/" target="_blank">APIs</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://developers.zoom.us/docs/api/rest/webhook-reference/" target="_blank">Webhooks</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/zoom-apps/">Zoom Apps</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://developers.zoom.us/docs/" target="_blank">Developer Solutions</a></div></li></ul></div></div><div class="megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title"><a data-en-text="" data-link-type="" href="https://partner.zoom.us/" target="_blank">For partners</a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><ul class="megamenu__list"><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://partner.zoom.us/solutions/" target="_blank">Partner Solutions</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://partner.zoom.us/partner-locator/" target="_blank">Find a Partner</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://partner.zoom.us/" target="_blank">Become a Partner</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://mypartnerportal.zoom.us/" target="_blank">Partner Portal</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://mypartnerportal.zoom.us/?sso=21&RelayState=/pages/38/home" target="_blank">Partner Learning Center</a></div></li></ul></div></div><div class="megamenu__bottom-action-bar"><ul><li class="action-bar-primary"><a data-en-text="" data-link-type="" href="https://zoom.us/pricing" target="_blank">Plans & pricing<span class="visually-hidden"> Solutions</span></a><span class="leftTriangle"></span><span class="rightTriangle"></span></li></ul></div></div></section><div class="activeSegment"><span class="leftTriangle"></span><span class="rightTriangle"></span></div></li><li class="main-nav__list-item"><button aria-expanded="false" aria-haspopup="true" class="main-nav__megamenu-trigger">Resources</button><section aria-label="Resources" class="megamenu megamenu-resources"><div class="megamenu__bottom"><div class="megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">Explore</div></div><ul class="megamenu__list"><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/blog/">Zoom Blog</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/resources/">Resource Library</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://ev.zoom.us/">Webinars & Events</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/customer-stories/all/">Customer Stories</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/trust/">Zoom Trust Center</a></div></li></ul></div></div><div class="megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">Connect & Learn</div></div><ul class="megamenu__list"><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://community.zoom.com/">Zoom Community</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://learning.zoom.us/learn">Learning Center</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://learn-zoom.us/show-me">How-to Videos</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://events.zoom.us/eo/AsGmtVcsNuaXLrlYNfkaKSphxX-acfgoGLA3gKJv74EKmPPf34Bc~AggLXsr32QYFjq8BlYLZ5I06Dg" target="_blank">Customer Success Hub</a></div></li></ul></div></div><div class="megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">Hardware & Services</div></div><ul class="megamenu__list"><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://explore.zoom.us/en/global-services/">Global Services</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/hardware/">Hardware Options</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/cmk/">Customer Managed Key</a></div></li></ul></div></div><div class="megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">Support</div></div><ul class="megamenu__list"><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://support.zoom.com/hc/en">Customer Support</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://explore.zoom.us/en/support-plans/">Premier Support</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://developers.zoom.us/support/">Developer Support</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://explore.zoom.us/en/support-plans/developer/">Premier Developer Support</a></div></li></ul></div></div><div class="megamenu__bottom-action-bar"><ul></ul></div></div><div class="megamenu__highlight"><div class="megamenu__highlight-item"><img alt="Download the Zoom app" class="megamenu__highlight-item-image" fetchpriority="auto" height="120" loading="lazy" src="https://images4.cmp.optimizely.com/assets/Resources-ZoomClient.png/Zz05YzJhYzg5NGM0NjkxMWVkYWI2NDEyZjk5ZTY0ZGM3Nw==" title="Download the Zoom app" width="120"></img><div class="megamenu__highlight-item-content"><div class="megamenu__highlight-item-heading">Download the Zoom app</div><p class="megamenu__highlight-item-description">Keep your Zoom app up to date to access the latest features.</p><a class="megamenu__highlight-item-cta" data-en-text="" data-link-type="" href="https://zoom.us/download">Download Center</a></div></div><div class="megamenu__highlight-item"><img alt="Zoom Virtual Backgrounds" class="megamenu__highlight-item-image" fetchpriority="auto" height="120" loading="lazy" src="https://media.zoom.com/images/assets/Resources-VirtualBG.png/Zz01MTc3YTRkNmE2YTExMWVmOWEyNTMyZDUxNWJkZWVjOA==" title="Zoom Virtual Backgrounds" width="120"></img><div class="megamenu__highlight-item-content"><div class="megamenu__highlight-item-heading">Zoom Virtual Backgrounds</div><p class="megamenu__highlight-item-description">Download hi-res images and animations to elevate your next Zoom meeting.</p><a class="megamenu__highlight-item-cta" data-en-text="" data-link-type="" href="/en/products/virtual-meetings/features/virtual-background-library/">Browse backgrounds</a></div></div></div></section><div class="activeSegment"><span class="leftTriangle"></span><span class="rightTriangle"></span></div></li><li class="main-nav__list-item"><a class="main-nav__link" data-en-text="" data-link-type="" href="https://zoom.us/pricing">Plans & Pricing</a></li></ul></div><div class="main-nav__right"><ul class="main-nav__list"><li class="main-nav__list-item main-nav__list-item--mobile"><a class="main-nav__mobile-link" data-en-text="" data-link-type="" href="https://zoom.us/join" target="_top">Join</a></li><li class="main-nav__list-item main-nav__list-item--mobile"><a class="main-nav__mobile-link" data-en-text="" data-link-type="" href="https://zoom.us/join" target="_blank">Host</a></li><li class="main-nav__list-item " data-user-for="97af72b4-4108-4885-b753-f02a39956839"><a class="fdn-button fdn-button--button-style-tertiary fdn-button--button-small" data-en-text="" data-link-type="" href="/en/contact/contact-sales/">Contact Sales<span class="visually-hidden"> Contact Sales</span></a></li><li class="main-nav__list-item " data-user-for="97af72b4-4108-4885-b753-f02a39956839"><a class="fdn-button fdn-button--button-style-primary fdn-button--button-small" data-en-text="" data-link-type="" href="https://zoom.us/signup">Sign Up Free</a></li><li class="resources-nav__list-item authorized-access" data-user-for="82c0350d-4c26-4b95-8feb-330fef53cda3"><a class="resources-nav__join" data-en-text="" data-link-type="" href="https://zoom.us/join" target="_top">Join<span class="visually-hidden"> Join</span></a></li><li class="resources-nav__list-item authorized-access" data-user-for="82c0350d-4c26-4b95-8feb-330fef53cda3"><button aria-expanded="false" aria-haspopup="true" class="resources-nav__dropdown-joinrestricted">Join</button><div class="resources-nav__dropdown-list-joinrestricted"><ul><li class="resources-nav__dropdown-list-item"><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://zoom.us/join" target="_blank">By Meeting ID<span class="visually-hidden"> By Meeting ID</span></a><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://zoom.us/calendar/list" target="_blank">Public event list<span class="visually-hidden"> Public event list</span></a></li></ul></div></li><li class="resources-nav__list-item authorized-access" data-user-for="82c0350d-4c26-4b95-8feb-330fef53cda3"><button aria-expanded="false" aria-haspopup="true" class="resources-nav__dropdownrestricted">Host</button><div class="resources-nav__dropdown-listrestricted"><ul><li class="resources-nav__dropdown-list-item"><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://zoom.us/start/videomeeting" target="_blank">With Video On</a><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://zoom.us/start/webmeeting" target="_blank">With Video Off</a><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://zoom.us/start/sharemeeting" target="_blank">Screen Share Only</a></li></ul></div></li><li class="resources-nav__list-item authorized-access" data-user-for="82c0350d-4c26-4b95-8feb-330fef53cda3"><button aria-expanded="false" aria-haspopup="true" class="resources-nav__dropdown-webapprestricted">Web App</button><div class="resources-nav__dropdown-list-webapprestricted"><ul><li class="resources-nav__dropdown-list-item"><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://app.zoom.us/wc?webp=1"><img alt="Home " class="" fetchpriority="auto" id="webApps-home" loading="lazy" src="https://images1.cmp.optimizely.com/assets/webApps-sprites.svg/Zz1hZTNiMGNmMDAxOGIxMWVmOTZhM2MyOGQwNmQwMTc4OA==" title="Home">Home</img><span class="visually-hidden"> Home</span></a><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://app.zoom.us/wc/team-chat?webp=1"><img alt="Team Chat" class="" fetchpriority="auto" id="webApps-teamchat" loading="lazy" src="https://images1.cmp.optimizely.com/assets/webApps-sprites.svg/Zz1hZTNiMGNmMDAxOGIxMWVmOTZhM2MyOGQwNmQwMTc4OA==" title="Team Chat">Team Chat</img><span class="visually-hidden"> Team Chat</span></a><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://app.zoom.us/wc/phone?webp=1"><img alt="Phone " class="" fetchpriority="auto" id="webApps-phone" loading="lazy" src="https://images1.cmp.optimizely.com/assets/webApps-sprites.svg/Zz1hZTNiMGNmMDAxOGIxMWVmOTZhM2MyOGQwNmQwMTc4OA==" title="Phone ">Phone</img><span class="visually-hidden"> Phone</span></a><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://app.zoom.us/wc/meetings?webp=1"><img alt="Meetings" class="" fetchpriority="auto" id="webApps-meetings" loading="lazy" src="https://images1.cmp.optimizely.com/assets/webApps-sprites.svg/Zz1hZTNiMGNmMDAxOGIxMWVmOTZhM2MyOGQwNmQwMTc4OA==" title="Meetings ">Meetings</img><span class="visually-hidden"> Meetings</span></a><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://app.zoom.us/wc/contacts?webp=1"><img alt="Contacts" class="" fetchpriority="auto" id="webApps-contact" loading="lazy" src="https://images1.cmp.optimizely.com/assets/webApps-sprites.svg/Zz1hZTNiMGNmMDAxOGIxMWVmOTZhM2MyOGQwNmQwMTc4OA==" title="Contacts">Contacts</img><span class="visually-hidden"> Contacts</span></a><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://app.zoom.us/wc/whiteboards?webp=1"><img alt="Whiteboards" class="" fetchpriority="auto" id="webApps-whiteboards" loading="lazy" src="https://images1.cmp.optimizely.com/assets/webApps-sprites.svg/Zz1hZTNiMGNmMDAxOGIxMWVmOTZhM2MyOGQwNmQwMTc4OA==" title="Whiteboards">Whiteboards</img><span class="visually-hidden"> Whiteboards</span></a></li></ul></div></li><li class="main-nav__list-item authorized-access" data-user-for="82c0350d-4c26-4b95-8feb-330fef53cda3"><a class="fdn-button fdn-button--button-style-primary fdn-button--button-small" data-en-text="My Account" data-link-type="" href="https://zoom.us/profile">My Account<span class="visually-hidden"> My Account</span></a></li></ul><button aria-expanded="false" aria-haspopup="true" aria-label="Toggle Menu" class="main-nav__hamburger-trigger"><span></span></button></div></div></nav> <nav class="mobile-menu"><div class="mobile-menu__container" data-block-size-ref=""><nav aria-label="Main Navigation" class="mobile-menu__main-nav"><ul class="mobile-menu__list"><li class="mobile-menu__list-item"><a aria-label="Search" class="mobile-menu__search" href="/en/search/"><img alt="Search" height="12" src="/dist/assets/icons/icon-search-gray.svg" width="12"></img>Search</a></li><li class="mobile-menu__list-item"><button aria-controls="panel-1" class="mobile-menu__accordion js-accordion-trigger">Products</button><section aria-label="Products" class="mobile-megamenu megamenu-products js-accordion-panel"><div class="mobile-megamenu-products-wrapper"><div class="mobile-megamenu-products--title"><div class="mobile-megamenu-products--subtitle"><a href="/en/ai-assistant/"><img alt="AI Companion" class="nav-title-logo" fetchpriority="auto" loading="lazy" src="https://images3.cmp.optimizely.com/assets/Full-Color.svg/Zz0zZTU4NjkxMmUwNDAxMWVlOGRjNWFhZTRmMzFmZjlkNg==" title="AI Companion"></img></a></div><div class="mobile-megamenu-products--description"><p>Empowering you to increase productivity, improve team effectiveness, and enhance skills. <a href="/en/ai-assistant/">Learn more</a></p></div></div><div class="mobile-megamenu__bottom"><div class="mobile-megamenu__column"><div class="mobile-megamenu__column__zoomWorkplace column"><div class="mobile-megamenu__head"><div class="mobile-megamenu__column-title"><a href="/en/products/collaboration-tools/"><img alt="Zoom Workplace" class="nav-title-logo" fetchpriority="auto" loading="lazy" src="https://images4.cmp.optimizely.com/assets/logo_product_ZM-workplace_1-line_color-RGB+3.svg/Zz01MTA2NTc2MGUwM2UxMWVlOTkyNDkyMTRhMzBjNjAxZg==" title="Zoom Workplace"></img></a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><div class="mobile-megamenu__column--block"><div class="mobile-megamenu__workplace__column"><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item-heading--disabled">Communication</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Meetings" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images2.cmp.optimizely.com/assets/one-meetings.svg/Zz01YTBmNDRkMmVhOGMxMWVkODExZDRhYjdlM2I2YjFmNQ==" title="Meetings" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/virtual-meetings/">Meetings</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Team Chat" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/product-team-chat.svg/Zz1lZGNhYmY5MmU0NGUxMWVkYjM1OGEyNzVhMWI2ODM4Yw==" title="Team Chat" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/team-chat/">Team Chat</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Phone" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images4.cmp.optimizely.com/assets/product-phone.svg/Zz1lZDNmZDE4NGU0NGUxMWVkOTZiZTllNDY0OTU3ZDg4Zg==" title="Phone" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/voip-phone/">Phone</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Mail & Calendar" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mail+calendar+Icon.svg/Zz00MWE3YmZiMGRiYmMxMWVlYWQzZjkyZDMwZWIwZDkwYw==" title="Mail & Calendar" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/email-calendar/">Mail & Calendar</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Scheduler" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images2.cmp.optimizely.com/assets/appointment-scheduler.svg/Zz01MTRiNTg1ZTM1MGYxMWVlYjc3NmQ2NTU5Nzc3NzFhOQ==" title="Scheduler" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/appointment-scheduler/">Scheduler</a></div></li></ul></div><div class="mobile-megamenu__workplace__column"><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item-heading--disabled">Productivity</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Docs" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mark_product_docs.svg/Zz0zNTAwYmRkNGRiYzExMWVlYjY2NWNlOTkyMzIwMjc2OA==" title="Docs" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/collaborative-docs/">Docs</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Whiteboard" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images3.cmp.optimizely.com/assets/product-whiteboard.svg/Zz1lZDJjOTczNmU0NGUxMWVkOGFmNmI2NWQ2NDcyM2M3Mg==" title="Whiteboard" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/online-whiteboard/">Whiteboard</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Clips" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images2.cmp.optimizely.com/assets/product-clips.svg/Zz00OTAyYWM5NjVjNTcxMWVlOTA5MDU2NmQ1MzA1MjExNQ==" title="Clips" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/video-recording/">Clips</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Notes" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/Notes-Logo.svg/Zz02MmFkNzBjYWRiYzAxMWVlOWYzNDZhZTY1ZDYyODc3MA==" title="Notes" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/productivity/">Tasks</a></div></li><li class="mobile-megamenu__list-item-heading--disabled">Apps & Integrations</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="App Marketplace" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/developer-marketplace.svg/Zz02OWE4YzY1OGVhOTUxMWVkODU1MWU2NWI4Njg2NmUxNA==" title="App Marketplace" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="https://marketplace.zoom.us/workplace-apps">App Marketplace</a></div></li></ul></div><div class="mobile-megamenu__workplace__column"><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item-heading--disabled">Spaces</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Rooms" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images2.cmp.optimizely.com/assets/Rooms.svg/Zz02ODUyMWZiZWRiYzMxMWVlOTExYjA2NmQzNDk4YmEzNQ==" title="Rooms" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/meeting-rooms/">Rooms</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Workspace Reservations" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mark_product_workspace-reservation.svg/Zz1jY2EzMDQ1NmRiYzMxMWVlYmFhMGVhMDc5Nzg3Mjk1OA==" title="Workspace Reservations" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/meeting-rooms/features/workspace/">Workspace Reservation</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Digital Signage" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/digital+sign.svg/Zz04ZmQ1MGJlMGRiYzQxMWVlODNlYjBhZjZlZjU5YjMxYw==" title="Digital Signage" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/meeting-rooms/features/workspace/">Digital Signage</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Visitor Management" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/visitor-manage.svg/Zz00Mjc3ZDUwY2RiYzUxMWVlOTI3N2VhMDc5Nzg3Mjk1OA==" title="Visitor Management" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/meeting-rooms/features/workspace/#visitor-management">Visitor Management</a></div></li><li class="mobile-megamenu__list-item-heading--disabled">Employee Engagement</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Workvivo" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images4.cmp.optimizely.com/assets/workvivo-zm.svg/Zz00OTI4MjQ4MDVjNTcxMWVlYjY2ZTFlZThhMTdjNjk4Yg==" title="Workvivo" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/workvivo/">Workvivo</a></div></li></ul></div></div></div></div></div><div class="mobile-megamenu__bottom"><div class="mobile-megamenu__column"><div class="mobile-megamenu__column__businessService column"><div class="mobile-megamenu__head"><div class="mobile-megamenu__column-title"><a href="/en/products/business-services/">Business Services</a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><div class="mobile-megamenu__column--block"><div class="mobile-megamenu__workplace__column"><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item-heading--disabled">Customer Experience</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Contact Center" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images3.cmp.optimizely.com/assets/cc-contact-center.svg/Zz01OTgzNDIwMmVhOGMxMWVkYWEwOWNhMjZkMjg1ODQxMg==" title="Contact Center" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/contact-center/">Contact Center</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Virtual Agent" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images3.cmp.optimizely.com/assets/product-virtual-agent.svg/Zz1lZTMzZjllNGU0NGUxMWVkOGRiN2I2NWQ2NDcyM2M3Mg==" title="Virtual Agent" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/virtual-agent/">Virtual Agent</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Workforce Engagement Management" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mark_product_workforce-engagement-management.svg/Zz1kMTNkNDdmZWU3MzIxMWVlOGQwYTgyM2JmOTdlNjdmNA==" title="Workforce Engagement Management" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/workforce-engagement-management/">Workforce Engagement</a></div></li></ul></div><div class="mobile-megamenu__workplace__column"><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item-heading--disabled">Marketing</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Events" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images4.cmp.optimizely.com/assets/mark_product_events.svg/Zz0wNDhmOTg1NGRiY2MxMWVlYjQ3MWQyNTdlYzNkN2VhZg==" title="Events" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/event-platform/">Events</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Sessions" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mark_product_sessions.svg/Zz0yZTUzYjZjNGRiY2QxMWVlOTRlODNhZWU2NWQ2NTAxNA==" title="Sessions" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/single-session-events/">Sessions</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Webinars" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images3.cmp.optimizely.com/assets/mark_product_webinars.svg/Zz03Y2QyMWY1Y2RiY2QxMWVlOTVlZDEyMzJmZDU0MGZkZQ==" title="Webinars" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/webinars/">Webinars</a></div></li></ul></div><div class="mobile-megamenu__workplace__column"><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item-heading--disabled">Sales</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Revenue Accelerator" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images2.cmp.optimizely.com/assets/mark_product_revenue-accelerator.svg/Zz1kZjRjZWQ2YWRiY2QxMWVlYmRhNmFhMDkzYjQ2OGZiZA==" title="Revenue Accelerator" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/conversation-intelligence/">Revenue Accelerator</a></div></li><li class="mobile-megamenu__list-item-heading--disabled">Developer Tools</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="APIs & SDKs" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mark_product_revenue-accelerator.svg/Zz05MTQ1ZmQ4MGRiY2YxMWVlYjI1MmYyMTViMGQ3YTJlNA==" title="APIs & SDKs" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/video-sdk/">APIs & SDKs</a></div></li></ul></div></div></div></div></div></div><div class="mobile-megamenu__actionBar"><ul><li><a class="fdn-button fdn-button--button-style-primary fdn-button--button-small" href="/en/products/">Discover all products</a></li><li><a class="fdn-button fdn-button--button-style-textLink fdn-button--button-small" href="https://zoom.us/pricing">Plans & pricing</a></li></ul></div></section></li><li class="mobile-menu__list-item"><button aria-controls="panel-2" class="mobile-menu__accordion js-accordion-trigger">Solutions</button><section aria-label="Solutions" class="mobile-megamenu megamenu-solutions js-accordion-panel"><div class="mobile-megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title"><a href="/en/industry/"><span class="visually-hidden">By industry</span>By industry</a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/industry/education/"><span class="visually-hidden">Education</span>Education</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/industry/finance/"><span class="visually-hidden">Financial Services</span>Financial Services</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/industry/government/"><span class="visually-hidden">Government</span>Government</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/industry/healthcare/"><span class="visually-hidden">Healthcare</span>Healthcare</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/industry/manufacturing/"><span class="visually-hidden">Manufacturing</span>Manufacturing</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/industry/retail/"><span class="visually-hidden">Retail</span>Retail</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/frontline-workers/"><span class="visually-hidden">Frontline</span>Frontline</a></div></li></ul></div></div><div class="mobile-megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">By audience</div></div><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/audiences/small-business/"><span class="visually-hidden">Small and Midsized Businesses</span>Small and Midsized Businesses</a></div></li><li class="megamenu__list-item disabled"><div class="megamenu__list-item-heading"><p class="megamenu__list-item-heading--disabled">Enterprise</p></div><ul><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/audiences/information-technology/"><span class="visually-hidden">Information Technology</span>Information Technology</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/audiences/cx/"><span class="visually-hidden">Customer Experience</span>Customer Experience</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/audiences/sales-and-revenue/"><span class="visually-hidden">Sales and Revenue</span>Sales and Revenue</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/audiences/av-facilities/"><span class="visually-hidden">Facilities</span>Facilities</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/audiences/marketing-events/"><span class="visually-hidden">Marketing and Events</span>Marketing and Events</a></div></li></ul></li></ul></div></div><div class="mobile-megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title"><a href="https://developers.zoom.us/docs/">For developers</a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/video-sdk/"><span class="visually-hidden">Video SDK</span>Video SDK</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://developers.zoom.us/docs/meeting-sdk/"><span class="visually-hidden">Meeting SDK</span>Meeting SDK</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://marketplace.zoom.us/"><span class="visually-hidden">App Marketplace</span>App Marketplace</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://developers.zoom.us/docs/api/"><span class="visually-hidden">APIs</span>APIs</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://developers.zoom.us/docs/api/rest/webhook-reference/"><span class="visually-hidden">Webhooks</span>Webhooks</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/zoom-apps/"><span class="visually-hidden">Zoom Apps</span>Zoom Apps</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://developers.zoom.us/docs/"><span class="visually-hidden">Developer Solutions</span>Developer Solutions</a></div></li></ul></div></div><div class="mobile-megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title"><a href="https://partner.zoom.us/"><span class="visually-hidden">For partners</span>For partners</a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://partner.zoom.us/solutions/"><span class="visually-hidden">Partner Solutions</span>Partner Solutions</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://partner.zoom.us/partner-locator/"><span class="visually-hidden">Find a Partner</span>Find a Partner</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://partner.zoom.us/"><span class="visually-hidden">Become a Partner</span>Become a Partner</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://mypartnerportal.zoom.us/"><span class="visually-hidden">Partner Portal</span>Partner Portal</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://mypartnerportal.zoom.us/?sso=21&RelayState=/pages/38/home"><span class="visually-hidden">Partner Learning Center</span>Partner Learning Center</a></div></li></ul></div></div><div class="mobile-megamenu-products-wrapper"></div></section></li><li class="mobile-menu__list-item"><button aria-controls="panel-3" class="mobile-menu__accordion js-accordion-trigger">Resources</button><section aria-label="Resources" class="mobile-megamenu megamenu-resources js-accordion-panel"><div class="mobile-megamenu__highlight mobile-megamenu__highlight--mobile"><div class="mobile-megamenu__highlight-item"><img alt="Download the Zoom app" class="mobile-megamenu__highlight-item-image" fetchpriority="auto" height="50" loading="lazy" src="https://images4.cmp.optimizely.com/assets/Resources-ZoomClient.png/Zz05YzJhYzg5NGM0NjkxMWVkYWI2NDEyZjk5ZTY0ZGM3Nw==" title="Download the Zoom app" width="50"></img><div class="mobile-megamenu__highlight-item-heading"><a href="https://zoom.us/download"><span class="visually-hidden">Download Center</span>Download the Zoom app</a></div></div><div class="mobile-megamenu__highlight-item"><img alt="Zoom Virtual Backgrounds" class="mobile-megamenu__highlight-item-image" fetchpriority="auto" height="50" loading="lazy" src="https://media.zoom.com/images/assets/Resources-VirtualBG.png/Zz01MTc3YTRkNmE2YTExMWVmOWEyNTMyZDUxNWJkZWVjOA==" title="Zoom Virtual Backgrounds" width="50"></img><div class="mobile-megamenu__highlight-item-heading"><a href="/en/products/virtual-meetings/features/virtual-background-library/"><span class="visually-hidden">Browse backgrounds</span>Zoom Virtual Backgrounds</a></div></div></div><div class="mobile-megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">Explore</div></div><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/blog/"><span class="visually-hidden">Zoom Blog</span>Zoom Blog</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/resources/"><span class="visually-hidden">Resource Library</span>Resource Library</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://ev.zoom.us/"><span class="visually-hidden">Webinars & Events</span>Webinars & Events</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/customer-stories/all/"><span class="visually-hidden">Customer Stories</span>Customer Stories</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/trust/"><span class="visually-hidden">Zoom Trust Center</span>Zoom Trust Center</a></div></li></ul></div></div><div class="mobile-megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">Connect & Learn</div></div><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://community.zoom.com/"><span class="visually-hidden">Zoom Community</span>Zoom Community</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://learning.zoom.us/learn"><span class="visually-hidden">Learning Center</span>Learning Center</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://learn-zoom.us/show-me"><span class="visually-hidden">How-to Videos</span>How-to Videos</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://events.zoom.us/eo/AsGmtVcsNuaXLrlYNfkaKSphxX-acfgoGLA3gKJv74EKmPPf34Bc~AggLXsr32QYFjq8BlYLZ5I06Dg"><span class="visually-hidden">Customer Success Hub</span>Customer Success Hub</a></div></li></ul></div></div><div class="mobile-megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">Hardware & Services</div></div><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://explore.zoom.us/en/global-services/"><span class="visually-hidden">Global Services</span>Global Services</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/hardware/"><span class="visually-hidden">Hardware Options</span>Hardware Options</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/products/cmk/"><span class="visually-hidden">Customer Managed Key</span>Customer Managed Key</a></div></li></ul></div></div><div class="mobile-megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">Support</div></div><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://support.zoom.com/hc/en"><span class="visually-hidden">Customer Support</span>Customer Support</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://explore.zoom.us/en/support-plans/"><span class="visually-hidden">Premier Support</span>Premier Support</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://developers.zoom.us/support/"><span class="visually-hidden">Developer Support</span>Developer Support</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://explore.zoom.us/en/support-plans/developer/"><span class="visually-hidden">Premier Developer Support</span>Premier Developer Support</a></div></li></ul></div></div><div class="mobile-megamenu-products-wrapper"></div><div class="mobile-megamenu__highlight"><div class="mobile-megamenu__highlight-item"><img alt="Download the Zoom app" class="mobile-megamenu__highlight-item-image" fetchpriority="auto" height="50" loading="lazy" src="https://images4.cmp.optimizely.com/assets/Resources-ZoomClient.png/Zz05YzJhYzg5NGM0NjkxMWVkYWI2NDEyZjk5ZTY0ZGM3Nw==" title="Download the Zoom app" width="50"></img><div class="mobile-megamenu__highlight-item-heading"><a href="https://zoom.us/download"><span class="visually-hidden">Download Center</span>Download the Zoom app</a></div></div><div class="mobile-megamenu__highlight-item"><img alt="Zoom Virtual Backgrounds" class="mobile-megamenu__highlight-item-image" fetchpriority="auto" height="50" loading="lazy" src="https://media.zoom.com/images/assets/Resources-VirtualBG.png/Zz01MTc3YTRkNmE2YTExMWVmOWEyNTMyZDUxNWJkZWVjOA==" title="Zoom Virtual Backgrounds" width="50"></img><div class="mobile-megamenu__highlight-item-heading"><a href="/en/products/virtual-meetings/features/virtual-background-library/"><span class="visually-hidden">Browse backgrounds</span>Zoom Virtual Backgrounds</a></div></div></div></section></li><li class="mobile-menu__list-item"><a class="mobile-menu__link" href="https://zoom.us/pricing"><span class="visually-hidden">Plans & Pricing</span>Plans & Pricing</a></li></ul></nav><nav aria-label="Secondary Navigation" class="mobile-menu__secondary-nav"><ul class="mobile-menu__list"><li class="mobile-menu__list-item"><a class="mobile-menu__link" href="https://support.zoom.com/hc/en"><span class="visually-hidden">Support</span>Support</a></li><li class="mobile-menu__list-item"><a class="mobile-menu__link" href="tel:65 8003211528">65 8003211528</a></li><li class="mobile-menu__list-item"><a class="mobile-menu__link" href="/en/contact/contact-sales/"><span class="visually-hidden">Contact Sales</span>Contact Sales</a></li><li class="mobile-menu__list-item"><a class="mobile-menu__link" href="/en/contact/live-demo/">Request a Demo</a></li></ul></nav><div class="mobile-menu__buttons-container " data-user-for="97af72b4-4108-4885-b753-f02a39956839"><a class="fdn-button fdn-button--button-style-tertiary" href="https://zoom.us/signin"><span class="visually-hidden">to your Zoom account</span>Sign In</a><a class="fdn-button fdn-button--button-style-primary" href="https://zoom.us/signup">Sign Up Free</a></div><div class="mobile-menu__buttons-container restricted item-center authorized-access" data-user-for="82c0350d-4c26-4b95-8feb-330fef53cda3"><a class="fdn-button fdn-button--button-style-primary" href="https://zoom.us/profile"><span class="visually-hidden">My Account</span>My Account</a></div></div></nav> </header> <nav class="sub-nav" aria-label="Sub Navigation" data-cmp-is="sub-nav"> <div class="sub-nav__container"> <ul class="sub-nav__list"> <li class="sub-nav__item"> <button class="sub-nav__trigger sub-nav__trigger--main" aria-expanded="false" aria-haspopup="true"> Healthcare </button> <ul class="sub-nav__sub-list"> <li class="sub-nav__sub-item"> <a href="/en/industry/government/">Government</a> </li> <li class="sub-nav__sub-item"> <a href="/en/industry/finance/">Financial Services</a> </li> <li class="sub-nav__sub-item"> <a href="/en/industry/manufacturing/">Manufacturing</a> </li> <li class="sub-nav__sub-item"> <a href="/en/industry/retail/">Retail</a> </li> <li class="sub-nav__sub-item"> <a href="/en/industry/education/">Education</a> </li> </ul> 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</div> <div class="sub-nav__accordion-item"> <div class="sub-nav__sub-accordion"> <button class="sub-nav__sub-accordion-trigger js-accordion-trigger"> All Industries </button> </div> <div class="sub-nav__sub-accordion-panel js-accordion-panel" id="subnav-all-industries-panel"> <ul class="sub-nav__sub-accordion-list"> <li class="sub-nav__sub-accordion-item"> <a href="/en/industry/government/">Government</a> </li> <li class="sub-nav__sub-accordion-item"> <a href="/en/industry/finance/">Financial Services</a> </li> <li class="sub-nav__sub-accordion-item"> <a href="/en/industry/manufacturing/">Manufacturing</a> </li> <li class="sub-nav__sub-accordion-item"> <a href="/en/industry/retail/">Retail</a> </li> <li class="sub-nav__sub-accordion-item"> <a href="/en/industry/education/">Education</a> </li> </ul> </div> </div> </div> </div> </div> </nav> <main role="main" id="main" class="content-max-width"> <section class="ebook-hero ebook-hero--dark ebook-hero--ebook-divider" aria-labelledby="hero" data-cmp-is="ebook-hero"> <div class="ebook-hero__container"> <div class="ebook-hero__content"> <nav class="fdn-breadcrumb fdn-breadcrumb--dark" aria-label="Breadcrumbs"> <ol class="fdn-breadcrumb__list"> <li class="fdn-breadcrumb__item"> <a href="/en/industry/" class="fdn-breadcrumb__link" >Industries</a> </li> <li class="fdn-breadcrumb__item"> <a href="/en/industry/healthcare/" class="fdn-breadcrumb__link" >Healthcare</a> </li> <li class="fdn-breadcrumb__item"> <a href="/en/industry/healthcare/resources/" class="fdn-breadcrumb__link" >Resources</a> </li> <li class="fdn-breadcrumb__item"> <a href="/en/industry/healthcare/resources/life-sciences/" class="fdn-breadcrumb__link" aria-current="page">Life Science Playbook</a> </li> </ol> <script type="application/ld+json"> { "@context": "https://schema.org/", "@type": "BreadcrumbList", "itemListElement": [ { "type": "ListItem", "position": 1, "Item": { "@id": "https://www.zoom.com/en/industry/", "name": "Industries" } }, { "type": "ListItem", "position": 2, "Item": { "@id": "https://www.zoom.com/en/industry/healthcare/", "name": "Healthcare" } }, { "type": "ListItem", "position": 3, "Item": { "@id": "https://www.zoom.com/en/industry/healthcare/resources/", "name": "Resources" } }, { "type": "ListItem", "position": 4, "Item": { "name": "Life Science Playbook" } } ] } </script> </nav> <h1 id="hero" class="ebook-hero__title">Zoom for Life Sciences</h1></headline> <div class="ebook-hero__body-text"> <p>From deploying Zoom across your life sciences organization to understanding available resources and in-meeting controls for administrative use, various types of education,  telehealth, clinical trials, sales interactions, and more, Zoom has you covered.</p> </div> </div> <div class="ebook-hero__image-wrapper"> <img width="1280" height="960" title="Zoom for Life Sciences" alt="Zoom for Life Sciences" class="ebook-hero__image" loading="eager" fetchpriority="auto" srcset="https://images4.cmp.optimizely.com/assets/life-sciences-hero%402x.png/Zz0xZDg2NWEyZWNmZWIxMWVlYWVlZjdhYmQ5Y2ZkMWQyYg==?t=20241127010419 2x" src="https://images4.cmp.optimizely.com/assets/life-sciences-hero%402x.png/Zz0xZDg2NWEyZWNmZWIxMWVlYWVlZjdhYmQ5Y2ZkMWQyYg==?t=20241127010419" /> </div> </div> </section> <div class="module-ebook-columns"id="597c8331-93fe-4dfd-a853-86204db44f8c"> <div class="ebook-wrapper"> <div class="wrapper-column-1 column column-1"> <div class="height-holder"> <div class="sticky-nav" data-cmp-is="StickyNav"> <div class="sticky-nav__title-wrap"> <div class="sticky-nav__title">In this guide</div> </div> <button type="button" class="sticky-nav__mobile-title" aria-expanded="false"> <span class="sticky-nav__link--number">01</span> Navigating your onboarding deployment </button> <div class="sticky-nav__list-wrap"> <ul class="sticky-nav__list"> <li role="listitem"> <a href="#ebook-nav-section-navigating-your-onboarding-deployment" class="sticky-nav__link"> <span class="sticky-nav__link--number">01</span> <span class='sticky-nav__link--name'>Navigating your onboarding deployment</span> <span class="visually-hidden"> - Jumplink to Navigating your onboarding deployment</span> </a> </li> <li role="listitem"> <a href="#ebook-nav-section-managing-life-science-workflows" class="sticky-nav__link"> <span class="sticky-nav__link--number">02</span> <span class='sticky-nav__link--name'>Managing life science workflows</span> <span class="visually-hidden"> - Jumplink to Managing life science workflows</span> </a> </li> <li role="listitem"> <a href="#ebook-nav-section-best-practices" class="sticky-nav__link"> <span class="sticky-nav__link--number">03</span> <span class='sticky-nav__link--name'>Best practices</span> <span class="visually-hidden"> - Jumplink to Best practices</span> </a> </li> </ul> </div> </div> <section class="social-sharing__blog" aria-label="Social Sharing" data-cmp-is="social-sharing"> <div class="headline-small">Share this post</div> <div class="social-sharing__button-wrap"> <button class="social-sharing__button" aria-label="Copy URL" data-url="https://www.zoom.com/en/industry/healthcare/resources/life-sciences/"> <img src="https://images4.welcomesoftware.com/assets/sharing-url.svg/Zz1lNDY0MWNiNjJjYTkxMWVlOTZmNWI2NzQ3MGJjNDU5Mw==" alt="Copy Link" width="40" height="40" /> <img src="https://images4.welcomesoftware.com/assets/sharing-url-hover.svg/Zz1lNDcyNDc2ZTJjYTkxMWVlYjZkMzNhNjg1MTY3NzEwZg==" alt="Copy Link" width="40" height="40" /> <span class="social-sharing__success-message" aria-live="polite" hidden=""> URL Copied! </span> </button> <a class="social-sharing__button" href="https://www.linkedin.com:443/sharing/share-offsite?mini=true&url=https%3a%2f%2fwww.zoom.com%2fen%2findustry%2fhealthcare%2fresources%2flife-sciences%2f&title=Zoom+for+Life+Sciences&source=https%3a%2f%2fwww.zoom.com%2fen%2findustry%2fhealthcare%2fresources%2flife-sciences%2f" target="_blank" rel="noopener noreferrer" 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href="https://twitter.com:443/intent/tweet?text=Zoom+for+Life+Sciences&url=https%3a%2f%2fwww.zoom.com%2fen%2findustry%2fhealthcare%2fresources%2flife-sciences%2f" target="_blank" rel="noopener noreferrer" aria-label="Share on X (Twitter)!"> <img src="https://images3.welcomesoftware.com/assets/twitter+logo.svg/Zz02MDUxZmQ3MDNjNjMxMWVlYjc3MGJhMTY4NWI1MzkzNg==" alt="Twitter" width="40" height="40" /> <img src="https://images2.welcomesoftware.com/assets/Twitter+logo+hover.svg/Zz03NWZjOGFkMjNjNjMxMWVlYWQ2OWU2YjVkYTM5MzJmNQ==" alt="Twitter" width="40" height="40" /> </a> <a class="social-sharing__button" href="mailto:?&subject=Life Science Playbook&body=Life Science Playbook%0D%0A%0D%0Ahttps://www.zoom.com/en/industry/healthcare/resources/life-sciences/%0A%0A" target="_blank" rel="noopener noreferrer" aria-label="Share via Email!"> <img src="https://images4.cmp.optimizely.com/assets/sharing-email.svg/Zz1lM2RkOWJhMDJjYTkxMWVlYTBhN2I2NWEwNWU3ZWM5Nw==" alt="Email" width="40" height="40" /> <img src="https://images1.cmp.optimizely.com/assets/sharing-email-hover.svg/Zz1lM2NmMzk2NjJjYTkxMWVlOGI2YjllYTE3NDgyMWY3OA==" alt="Email" width="40" height="40" /> </a> </div> </section> </div> </div> <div class="wrapper-column-2 column column-2"> <div class="module-columns layout-1-columns theme-light module-spacing-top-small module-spacing-small " id="content-section-top"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light " id="9f258f8a-6b5e-4cd3-a3f4-3698fbc15ef4-1"> <div class="fdn-copy-block__sub-title"> <p>Outside of everyday administrative use, Zoom can help clinicians and other life sciences personnel decrease time to market for the drug development process, reach experts regardless of where they are located, and decentralize clinical trials to include trial participants in multiple locations. Across the globe, life sciences organizations of all sizes are using the Zoom platform for a variety of applications that streamline processes across the organization.</p> <p>Below, you’ll find resources, tips, and guidance for setting up and using Zoom for life sciences.</p> </div> </div> </div> </div> </div> <div id="ebook-nav-section-navigating-your-onboarding-deployment" class="fdn-ebook-offset-image-section-title fdn-ebook-offset-image-section-title--dark module-spacing-top-medium module-spacing-small " data-cmp-is="ebookOffset" > <div class="fdn-ebook-offset-image-section-title__container"> <div class="fdn-ebook-offset-image-section-title__inner"> <h2 class="fdn-ebook-offset-image-section-title__header">Navigating your onboarding deployment</h2> </div> <div class="fdn-ebook-offset-image-section-title__img-container"> <img width="746" height="488" title="Navigating your onboarding deployment" alt="Navigating your onboarding deployment" loading="lazy" fetchpriority="auto" srcset="https://images4.cmp.optimizely.com/assets/onboarding-deployment%402x.png/Zz0yZThlYWMxOGNmZWIxMWVlYTc4MDZhNTJhM2VmMzg0Yg==?t=20241127010419 2x" src="https://images4.cmp.optimizely.com/assets/onboarding-deployment%402x.png/Zz0yZThlYWMxOGNmZWIxMWVlYTc4MDZhNTJhM2VmMzg0Yg==?t=20241127010419" /> </div> </div> </div> <div class="module-columns layout-1-columns theme-light module-spacing-top-small module-spacing-small " id="content-deployment-at-a-glance"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light " data-title="true" id="2aee2a3f-7515-47ec-bfa5-78bc903db353-1"> <div class="fdn-copy-block__sub-title"> <p>We have you covered with our step-by-step onboarding guide to help you set up your account. Zoom offers many options and configurations to help maintain the safety and privacy of your healthcare organization.</p> <h3 class="headline-medium">1. Deployment at a glance</h3> <div> </div> <p>Here is what a successful deployment at Zoom will look like:</p> </div> <ul class=""> <li> <div class="fdn-copy-block__icon-container"> <img alt="" class="fdn-copy-block__small-icon" loading="lazy" fetchpriority="auto" src="https://images1.cmp.optimizely.com/assets/zoom-icon-green-check.svg/Zz01MDc1YTNjOGI4NTMxMWVkOGE5M2FhZDY3NTgzNzM2OA==?t=20241126120000" /> </div> <div class="fdn-copy-block__body-container"> <div class="fdn-copy-block__body-title">Step one: Prepare for deployment</div> <div style="margin-top: 5px"></div> <div class="fdn-copy-block__body-text"> <p>As a Zoom admin, you will complete steps within this deployment guide to prepare for deployment (manage users, install Zoom’s client app, etc.)</p> </div> </div> </li> <li> <div class="fdn-copy-block__icon-container"> <img alt="" class="fdn-copy-block__small-icon" loading="lazy" fetchpriority="auto" src="https://images1.cmp.optimizely.com/assets/zoom-icon-green-check.svg/Zz01MDc1YTNjOGI4NTMxMWVkOGE5M2FhZDY3NTgzNzM2OA==?t=20241126120000" /> </div> <div class="fdn-copy-block__body-container"> <div class="fdn-copy-block__body-title">Step two: Attend admin training</div> <div style="margin-top: 5px"></div> <div class="fdn-copy-block__body-text"> <p>Learn about the Administrator Portal and how to manage your Zoom account</p> </div> </div> </li> <li> <div class="fdn-copy-block__icon-container"> <img alt="" class="fdn-copy-block__small-icon" loading="lazy" fetchpriority="auto" src="https://images1.cmp.optimizely.com/assets/zoom-icon-green-check.svg/Zz01MDc1YTNjOGI4NTMxMWVkOGE5M2FhZDY3NTgzNzM2OA==?t=20241126120000" /> </div> <div class="fdn-copy-block__body-container"> <div class="fdn-copy-block__body-title">Step three: Introduce Zoom to your organization</div> <div style="margin-top: 5px"></div> <div class="fdn-copy-block__body-text"> <p>Chances are, many of your employees have heard of Zoom or used it with your family and friends. Establish internal communications and resources to notify your team of Zoom. </p> </div> </div> </li> <li> <div class="fdn-copy-block__icon-container"> <img alt="" class="fdn-copy-block__small-icon" loading="lazy" fetchpriority="auto" src="https://images1.cmp.optimizely.com/assets/zoom-icon-green-check.svg/Zz01MDc1YTNjOGI4NTMxMWVkOGE5M2FhZDY3NTgzNzM2OA==?t=20241126120000" /> </div> <div class="fdn-copy-block__body-container"> <div class="fdn-copy-block__body-title">Step four: User product training</div> <div style="margin-top: 5px"></div> <div class="fdn-copy-block__body-text"> <p>Have end-users learn the basics of Zoom</p> </div> </div> </li> <li> <div class="fdn-copy-block__icon-container"> <img alt="" class="fdn-copy-block__small-icon" loading="lazy" fetchpriority="auto" src="https://images1.cmp.optimizely.com/assets/zoom-icon-green-check.svg/Zz01MDc1YTNjOGI4NTMxMWVkOGE5M2FhZDY3NTgzNzM2OA==?t=20241126120000" /> </div> <div class="fdn-copy-block__body-container"> <div class="fdn-copy-block__body-title">Step five: Go live</div> <div style="margin-top: 5px"></div> <div class="fdn-copy-block__body-text"> <p>Deploy Zoom at your organization</p> </div> </div> </li> </ul> </div> </div> </div> </div> <div class="module-columns layout-1-columns theme-light module-spacing-top-small module-spacing-small " id="content-getting-started-with-deployment"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light " id="f0c13ebb-7834-4d74-9334-27eac50cdddd-1"> <div class="fdn-copy-block__sub-title"> <h3 class="headline-medium">2. Getting started with deployment</h3> <div> </div> <h4 class="headline-small">Create your Zoom Deployment Team</h4> <div> </div> <p>One of the first steps to configuring your Zoom account is assigning a team of admins to manage the deployment and day-to-day operations of Zoom.</p> <h4 class="headline-x-small">a. Assign your Zoom administrators</h4> <div> </div> <p>Zoom administrators will be responsible for deploying Zoom for their organization. Admins are given the responsibility to manage users on their account, which includes adding, removing, or editing users. You can also manage your organization’s account settings, API features, and SSO.</p> </div> </div> </div> </div> </div> <div class="module-columns layout-2-columns theme-light module-spacing-top-small module-spacing-small module-columns-reverse " id="content-two-column-getting-started-with-deployment"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light fdn-copy-block--" id="1ac2427e-916c-431f-975a-e642f7175d67-1"> <div class="fdn-copy-block__sub-title"> <h5 class="headline-x-small">b. Understanding and verifying system roles</h5> <div> </div> <ol style="list-style-type: lower-roman;"> <li>There are 3 types of roles in your organization’s Zoom account:</li> </ol> <ul> <li style="list-style-type: none;"> <ul> <li><strong>Owner:</strong> Has all privileges, including role management. Role management allows you to assign users to a role, granting those users permission to view and edit a subset of pages belonging to the account. Accounts can have only one owner.</li> <li><strong>Administrator (back-end user):</strong> Can add, remove, or edit users. Can manage advanced features like API, SSO, and Meeting Connector. Admins can also make changes to settings within the Zoom account. Accounts can have multiple admins.</li> <li><strong>Members:</strong> All end-users that do not have owner or admin permissions..</li> </ul> </li> </ul> </div> </div> </div> <div class="column column-2"> <div class="fdn-video-card large-radius" data-img="true"> <a href="https://youtu.be/kPgo0cWoRBA" target="_blank" rel="noopener noreferrer" > <span class="visually-hidden"> Watch now</span> <img width="750" height="422" title="Understanding and verifying system roles" alt="Understanding and verifying system roles" loading="lazy" fetchpriority="auto" srcset="https://images3.cmp.optimizely.com/assets/understanding-zoom-account-roles%402x.jpg/Zz1mMDljMzFlNGQxNWUxMWVlODFhZDQ2YmY1ZmIxNGIxZQ==?t=20241127010419 2x" src="https://images3.cmp.optimizely.com/assets/understanding-zoom-account-roles%402x.jpg/Zz1mMDljMzFlNGQxNWUxMWVlODFhZDQ2YmY1ZmIxNGIxZQ==?t=20241127010419" /> <div class="fdn-video-card__main-container"> <span class="fdn-button--button-style-textLink"> Watch now </span> </div> </a> </div> </div> </div> </div> <div class="module-columns layout-2-columns theme-light module-spacing-top-small module-spacing-small module-columns-reverse " id="content-getting-started-with-deployment-row-1"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light fdn-copy-block--" id="2b7773d2-b8e6-4ad6-9eda-ef129316c451-1"> <div class="fdn-copy-block__sub-title"> <h5 class="headline-x-small">c. Account owner’s first step (optional)</h5> <div> </div> <p>The account owner is the only role that can initially designate new administrators or custom access roles for the account.</p> <ol style="list-style-type: lower-roman;"> <li>After a user role has been created, the owner (or others with role management permissions) can assign users to that role, granting those users permission to view and edit a subset of pages belonging to the account. If you want to grant <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064983#h_80abad9b-86a8-492c-8a3b-5b0141a8c0a9">role management</a> permissions to admins, please follow the steps below:</li> </ol> </div> </div> </div> <div class="column column-2"> <div class="fdn-video-card large-radius" data-img="true"> <a href="https://youtu.be/QpXaQi5Pas0" target="_blank" rel="noopener noreferrer" > <span class="visually-hidden"> Watch now</span> <img width="750" height="422" title="Customizing and Configuring Zoom Account Roles" alt="Customizing and Configuring Zoom Account Roles" loading="lazy" fetchpriority="auto" srcset="https://images4.cmp.optimizely.com/assets/customizing-configuring%402x.jpg/Zz1lZWU3MDA0MGQxNWUxMWVlYjk4ODIyZWViOTJiZjI5Nw==?t=20241127010419 2x" src="https://images4.cmp.optimizely.com/assets/customizing-configuring%402x.jpg/Zz1lZWU3MDA0MGQxNWUxMWVlYjk4ODIyZWViOTJiZjI5Nw==?t=20241127010419" /> <div class="fdn-video-card__main-container"> <span class="fdn-button--button-style-textLink"> Watch now </span> </div> </a> </div> </div> </div> </div> <div class="module-columns layout-1-columns theme-light module-spacing-top-small module-spacing-small " id="content-getting-started-with-deployment-row-2"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light " id="8d09b400-34af-45ef-9be9-7140a79e25c9-1"> <div class="fdn-copy-block__sub-title"> <ul style="list-style-type: decimal;"> <li>Sign in to <strong>zoom.us</strong> as the account owner or someone that has access to edit roles.</li> <li>In the navigation menu, click <strong>User Management</strong> then <strong>Role Management</strong>.</li> <li>Click <strong>Edit</strong> in the Action column for the Admin role. </li> <li>Click the checkboxes that <strong>enable permissions</strong> for users in this role to see or edit those pages.</li> <li>Scroll to the bottom of the page and click <strong>Save Settings</strong>.</li> </ul> </div> </div> </div> </div> </div> <div class="module-columns layout-1-columns theme-light module-spacing-top-small module-spacing-small " id="content-zoom-user-management-row-1"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light " id="298878ec-dbcb-4996-a903-2ae4b60c0433-1"> <div class="fdn-copy-block__sub-title"> <h3 class="headline-medium">3. Zoom user management</h3> <div> </div> <p>User management allows account owners and admins to manage their users by adding, deleting, and assigning roles and add-on features.</p> </div> </div> </div> </div> </div> <div class="module-columns layout-2-columns theme-light module-spacing-top-small module-spacing-small module-columns-reverse " id="content-zoom-user-management-row-2"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light fdn-copy-block--" id="b4980931-1b61-4fc2-83f3-73f83a3cb5ad-1"> <div class="fdn-copy-block__sub-title"> <h5 class="headline-x-small">a. Understand and confirm your license needs</h5> <div> </div> <p>Do all of your users need paid Zoom licenses? Learn more about Zoom user types and roles to determine what license types are most suitable for your various users.</p> <h5 class="headline-x-small">b. Provision users</h5> <div> </div> <p>Account admins and owners can add and manage users manually from the Zoom web portal, or save time by importing users in bulk via <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068315" target="_blank" rel="noopener">batch .csv import</a>. See <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061789" target="_blank" rel="noopener">Managing Users</a> to get started.</p> </div> </div> </div> <div class="column column-2"> <div class="fdn-video-card large-radius" data-img="true"> <a href="https://youtu.be/_qlZnpYkqLA" target="_blank" rel="noopener noreferrer" > <span class="visually-hidden"> Watch now</span> <img width="750" height="422" title="Adding users to a Zoom account" alt="Adding users to a Zoom account" loading="lazy" fetchpriority="auto" srcset="https://images3.cmp.optimizely.com/assets/adding-users%402x.jpg/Zz1lZDk2YTM2MmQxNWUxMWVlYTliODY2Y2RiMWY0MTRmMg==?t=20241127010419 2x" src="https://images3.cmp.optimizely.com/assets/adding-users%402x.jpg/Zz1lZDk2YTM2MmQxNWUxMWVlYTliODY2Y2RiMWY0MTRmMg==?t=20241127010419" /> <div class="fdn-video-card__main-container"> <span class="fdn-button--button-style-textLink"> Watch now </span> </div> </a> </div> </div> </div> </div> <div class="module-columns layout-1-columns theme-light module-spacing-top-small module-spacing-small " id="content-zoom-account-profile-row-1"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light " id="8f8eae6a-75af-4974-af29-8972883c95cf-1"> <div class="fdn-copy-block__sub-title"> <h3 class="headline-medium">4. Zoom account profile</h3> <div> </div> <p>The <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061463" target="_blank" rel="noopener">account profile</a> page provides you with visibility of your basic account information. An account can include an entire company or an individual user, depending on the size of your account. <br /><br />Based on your role and subscription plan, you can also view and manage advanced features, including account support information, associated domains, the account’s vanity URL, and the Usage Overview with cloud recording and audio usage details.</p> </div> </div> </div> </div> </div> <div class="module-columns layout-2-columns theme-light module-spacing-top-small module-spacing-small module-columns-reverse " id="content-zoom-account-profile-2"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light fdn-copy-block--" id="0682cfd7-019c-4394-b69f-e8703b13fe5e-1"> <div class="fdn-copy-block__sub-title"> <h4 class="headline-x-small">Zoom Account Profile:</h4> <div> </div> <ol style="list-style-type: lower-alpha;"> <li>Make your Zoom sign-on experience consistent with your brand by creating a <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061540" target="_blank" rel="noopener">Vanity URL</a> with custom branding and logos. <ul> <li>A Vanity URL is a custom URL for your company, such as yourcompany.zoom.us. Please note that this subdomain is required for configuration if you intend to turn on SSO (Single Sign-On) and is where you would direct your users to log in via SSO.</li> </ul> </li> </ol> </div> </div> </div> <div class="column column-2"> <div class="fdn-video-card large-radius" data-img="true"> <a href="https://success.zoom.us/rec/share/-USZgTMfoeMtjU82efXgLAt5uRECCAapJz3uzVnuSd-JNLypm-PUrTSsMAPtYjPX.8Dn2GSgmWNpHM5Ag" target="_blank" > <span class="visually-hidden"> Watch now</span> <img width="375" height="211" title="Zoom Account Profile" alt="Zoom Account Profile" loading="lazy" fetchpriority="auto" srcset="https://images4.cmp.optimizely.com/assets/account-profile%402x.jpg/Zz1lZDllN2M3MmQxNWUxMWVlOWRhZjdhYmQ5Y2ZkMWQyYg==?t=20241127010419 2x" src="https://images4.cmp.optimizely.com/assets/account-profile%402x.jpg/Zz1lZDllN2M3MmQxNWUxMWVlOWRhZjdhYmQ5Y2ZkMWQyYg==?t=20241127010419" /> <div class="fdn-video-card__main-container"> <span class="fdn-button--button-style-textLink"> Watch now </span> </div> </a> </div> </div> </div> </div> <div class="module-columns layout-1-columns theme-light module-spacing-top-small module-spacing-small " id="content-zoom-account-profile-row-3"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light " id="5a5533b1-2397-4bba-a98d-9a0ce733e768-1"> <div class="fdn-copy-block__sub-title"> <ol style="list-style-type: lower-alpha;" start="2"> <li>Allow for better organization without additional work for the admin team by applying for <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066259" target="_blank" rel="noopener">associated domains</a>. <ul> <li><strong>What are the benefits of associated domains?</strong> Any individual with your organization’s email address domain will be moved under your account. Also, all future individuals who sign up with a matching domain will automatically join your account.</li> </ul> </li> <li>Add an extra layer of security with single sign-on (SSO), which allows you to log in using your company credentials. <ul> <li><strong>What are the benefits of using Zoom SSO? </strong>Zoom SSO streamlines the user experience and account management. Zoom acts as the Service Provider (SP) and offers automatic user provisioning.</li> <li><a href="https://support.zoom.com/hc/en/category?id=kb_category&kb_category=5aa972da8720391089a37408dabb3551" target="_blank" rel="noopener">Single sign-on advanced help articles</a></li> </ul> </li> </ol> <div> </div> <p>Note: If you require further assistance, please contact <a href="https://support.zoom.com/hc/en/contact?id=contact_us" target="_blank" rel="noopener">Zoom Support</a>.</p> </div> </div> </div> </div> </div> <div class="module-columns layout-2-columns theme-light module-spacing-top-small module-spacing-small " id="content-configuring-account-settings-for-security-row-1"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light fdn-copy-block--" id="f993c914-4436-4549-8b6b-0d15d4752ddd-1"> <div class="fdn-copy-block__sub-title"> <h3 class="headline-medium">5. Configuring account settings for security</h3> <div> </div> <p>Zoom gives you the capability to create different <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062584" target="_blank" rel="noopener">groups to edit and manage settings</a> per your policy, helping to safeguard information by giving permissions only to those who need them. For example, you may want your researchers to be able to record and save meetings locally or to Zoom cloud to maintain a record of a study’s progress, but you may not want users who are receiving vital patient information over video meetings to record those interactions for privacy purposes.</p> </div> </div> </div> <div class="column column-2"> <div class="fdn-video-card large-radius" data-img="true"> <a href="https://youtu.be/OX3RC9aC2rA" target="_blank" rel="noopener noreferrer" > <span class="visually-hidden"> Watch now</span> <img width="750" height="422" title="Configuring account settings for security" alt="Configuring account settings for security" loading="lazy" fetchpriority="auto" srcset="https://images4.cmp.optimizely.com/assets/high-priority-account%402x.jpg/Zz1lZjM1MmQ0MmQxNWUxMWVlOWRhZjdhYmQ5Y2ZkMWQyYg==?t=20241127010419 2x" src="https://images4.cmp.optimizely.com/assets/high-priority-account%402x.jpg/Zz1lZjM1MmQ0MmQxNWUxMWVlOWRhZjdhYmQ5Y2ZkMWQyYg==?t=20241127010419" /> <div class="fdn-video-card__main-container"> <span class="fdn-button--button-style-textLink"> Watch now </span> </div> </a> </div> </div> </div> </div> <div class="module-columns layout-1-columns theme-light module-spacing-top-small module-spacing-small " id="content-configuring-account-settings-for-security-row-2"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light " id="1ed407e5-e91d-4b61-9c60-203fd020df75-1"> <div class="fdn-copy-block__sub-title"> <p>The ability to customize account configurations and manage permissions can help enable your organization to safeguard protected health information (PHI) and support your <a href="https://www.hhs.gov/sites/default/files/ocr/privacy/hipaa/understanding/summary/privacysummary.pdf" target="_blank" rel="noopener">HIPAA</a> compliance obligations, if applicable to your organization. </p> <p>In addition to the ability to grant access to certain features by Groups, Zoom provides notifications to users whose <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065380" target="_blank" rel="noopener">meetings may be at risk</a> of being disrupted, powerful and tailored <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065408" target="_blank" rel="noopener">encryption</a> options, <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064838" target="_blank" rel="noopener">audio signatures</a> and <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068115" target="_blank" rel="noopener">watermarks</a>, <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060026" target="_blank" rel="noopener">data center</a> selections for processing certain customer data when hosting meetings and webinars, <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063329" target="_blank" rel="noopener">waiting rooms</a> and <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063160" target="_blank" rel="noopener">passcodes</a>, and the option to specify <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064901" target="_blank" rel="noopener">time-out periods</a>.</p> </div> </div> </div> </div> </div> <div class="module-columns layout-1-columns theme-light module-spacing-top-small module-spacing-small " id="content-preparing-to-go-live-row-1"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light " id="56de4bc1-21d1-4cd0-b5d3-61bd769dcac2-1"> <div class="fdn-copy-block__sub-title"> <h3 class="headline-medium">6. Preparing to go live</h3> <div> </div> <p>Successfully introduce Zoom to your team by equipping them with the proper tools, resources, and training!</p> <p><strong>Learn how-to use Zoom!</strong></p> <ol style="list-style-type: lower-alpha;"> <li>The Zoom Learning Center offers a growing list of on-demand courses and short videos designed to give you just the information you need when you need it. Whether you’re a new user looking for help joining your first meeting, or a Zoom Administrator setting up Zoom Phone, we’ve got you covered.</li> <ul> <li><strong>Zoom Administrator Training:</strong> <ul> <li>On-demand 'show me'  recording -  '<a href="https://learning.zoom.us/learn/external-ecommerce;view=none;redirectURL=" target="_blank" rel="noopener">Basic Zoom Meetings Administration</a>'.</li> <li>Module -  '<a href="https://learning.zoom.us/learn/public/learning_plan/view/7/getting-started-with-zoom-administration" target="_blank" rel="noopener">Getting Started with Zoom Administration</a>'</li> </ul> </li> </ul> </ol> </div> </div> </div> </div> </div> <div class="module-columns layout-2-columns theme-light module-spacing-top-small module-spacing-small module-columns-reverse " id="content-preparing-to-go-live-row-2"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light fdn-copy-block--" id="59bdb474-b171-4487-b766-e1fd000f6f23-1"> <div class="fdn-copy-block__sub-title"> <ol style="list-style-type: lower-alpha;" start="2"> <li><strong>Deploy/install the Zoom desktop client:</strong> The Zoom desktop client provides Zoom users with the best in-session experience. There are two methods to deploy the Zoom client across your organization. <ul> <li><strong>Manual installation by employees: </strong>You can instruct providers and staff to download and install the Zoom client here: <a href="https://zoom.us/download" target="_blank" rel="noopener">https://zoom.us/download</a></li> <li><strong>Mass installation (MSI) by IT team:</strong> Admins can deploy the Zoom desktop client on behalf of your staff through MSI deployment for Windows or Mac, making the transition more seamless so users can get started more quickly!   <ul> <li><a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064484" target="_blank" rel="noopener">Mass Installation and Configuration for Windows</a></li> <li><a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064957" target="_blank" rel="noopener">Mass Deployment with Preconfigured Settings for Mac</a></li> </ul> </li> </ul> </li> <li><strong>Set-up your team’s calendar integrations (optional, but recommended):</strong> If you are using Outlook or Google Calendar, install a calendar add-on or extension to maximize scheduling efficiency for your providers and staff.</li> </ol> </div> </div> </div> <div class="column column-2"> <div class="fdn-video-card large-radius" data-img="true"> <a href="https://youtu.be/OX3RC9aC2rA" target="_blank" rel="noopener noreferrer" > <span class="visually-hidden"> Watch now</span> <img width="750" height="422" title="Configuring account settings for security" alt="Configuring account settings for security" loading="lazy" fetchpriority="auto" srcset="https://images4.cmp.optimizely.com/assets/high-priority-account%402x.jpg/Zz1lZjM1MmQ0MmQxNWUxMWVlOWRhZjdhYmQ5Y2ZkMWQyYg==?t=20241127010419 2x" src="https://images4.cmp.optimizely.com/assets/high-priority-account%402x.jpg/Zz1lZjM1MmQ0MmQxNWUxMWVlOWRhZjdhYmQ5Y2ZkMWQyYg==?t=20241127010419" /> <div class="fdn-video-card__main-container"> <span class="fdn-button--button-style-textLink"> Watch now </span> </div> </a> </div> </div> </div> </div> <div class="module-columns layout-2-columns theme-light module-spacing-top-small module-spacing-small " id="content-preparing-to-go-live-row-3"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-resource-link" id="content-preparing-to-go-live-row-3-1-resources-column-1-1"> <ul> <li id="content-preparing-to-go-live-row-3-1-resources-column-1-1-scheduling-from-the-outlook-add-in"> <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062420" target="_blank" > <img title="outlook" alt="outlook" loading="lazy" fetchpriority="auto" srcset="https://images2.cmp.optimizely.com/assets/Outlook-logo.svg/Zz1lNTA0M2I2MDYyZTYxMWVlODg1MTg2YTk2NWE0OTYwMQ==?t=20241127010419 2x" src="https://images2.cmp.optimizely.com/assets/Outlook-logo.svg/Zz1lNTA0M2I2MDYyZTYxMWVlODg1MTg2YTk2NWE0OTYwMQ==?t=20241127010419" /> <div class="fdn-resource-link__body-container"> <div class="fdn-resource-link__title"> Scheduling from the Outlook add-in </div> </div> </a> </li> <li id="content-preparing-to-go-live-row-3-1-resources-column-1-1-scheduling-from-the-chrome-google-calendar-extension"> <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060514" target="_blank" > <img title="chrome" alt="chrome" loading="lazy" fetchpriority="auto" srcset="https://images3.cmp.optimizely.com/assets/Chrome-logo.svg/Zz1kNzZjMTk2YTYyZTAxMWVlOTgwMjU2ZmUyNmM1YTA0Mg==?t=20241127010419 2x" src="https://images3.cmp.optimizely.com/assets/Chrome-logo.svg/Zz1kNzZjMTk2YTYyZTAxMWVlOTgwMjU2ZmUyNmM1YTA0Mg==?t=20241127010419" /> <div class="fdn-resource-link__body-container"> <div class="fdn-resource-link__title"> Scheduling from the Chrome Google Calendar extension </div> </div> </a> </li> <li id="content-preparing-to-go-live-row-3-1-resources-column-1-1-scheduling-using-the-google-workspace-google-calendar-add-in"> <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060226" target="_blank" > <img width="80" height="81" title="g suite" alt="g suite" loading="lazy" fetchpriority="auto" srcset="https://images3.cmp.optimizely.com/assets/g-suite.jpg/Zz1jZjY5OTRhMmQxOTExMWVlYWE5MTY2Y2RiMWY0MTRmMg==?t=20241127010419 2x" src="https://images3.cmp.optimizely.com/assets/g-suite.jpg/Zz1jZjY5OTRhMmQxOTExMWVlYWE5MTY2Y2RiMWY0MTRmMg==?t=20241127010419" /> <div class="fdn-resource-link__body-container"> <div class="fdn-resource-link__title"> Scheduling using the Google Workspace  Google Calendar add-in </div> </div> </a> </li> </ul> </div> </div> <div class="column column-2"> <div class="fdn-resource-link" id="content-preparing-to-go-live-row-3-1-resources-column-2-2"> <ul> <li id="content-preparing-to-go-live-row-3-1-resources-column-2-2-scheduling-from-the-outlook-plugin"> <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065100" target="_blank" > <img title="Scheduling from the Outlook plugin" alt="Scheduling from the Outlook plugin" loading="lazy" fetchpriority="auto" srcset="https://images2.cmp.optimizely.com/assets/Outlook-logo.svg/Zz1lNTA0M2I2MDYyZTYxMWVlODg1MTg2YTk2NWE0OTYwMQ==?t=20241127010419 2x" src="https://images2.cmp.optimizely.com/assets/Outlook-logo.svg/Zz1lNTA0M2I2MDYyZTYxMWVlODg1MTg2YTk2NWE0OTYwMQ==?t=20241127010419" /> <div class="fdn-resource-link__body-container"> <div class="fdn-resource-link__title"> Scheduling from the Outlook plugin </div> </div> </a> </li> <li id="content-preparing-to-go-live-row-3-1-resources-column-2-2-scheduling-from-the-firefox-google-calendar-extension"> <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061599" target="_blank" > <img title="Scheduling from the Firefox Google Calendar extension" alt="Scheduling from the Firefox Google Calendar extension" loading="lazy" fetchpriority="auto" srcset="https://images2.cmp.optimizely.com/assets/Firefox-logo-1.svg/Zz0wMTNmZWE3YTczMTAxMWVlOWZiZDkyM2I2Yjk1NTUzOQ==?t=20241127010419 2x" src="https://images2.cmp.optimizely.com/assets/Firefox-logo-1.svg/Zz0wMTNmZWE3YTczMTAxMWVlOWZiZDkyM2I2Yjk1NTUzOQ==?t=20241127010419" /> <div class="fdn-resource-link__body-container"> <div class="fdn-resource-link__title"> Scheduling from the Firefox Google Calendar extension </div> </div> </a> </li> </ul> </div> </div> </div> </div> <div class="module-columns layout-1-columns theme-light module-spacing-top-small module-spacing-small " id="content-preparing-to-go-live-row-4"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light " id="f9812d4e-2d5a-43f7-9677-56ac96ae1a85-1"> <div class="fdn-copy-block__sub-title"> <p><strong>Roll out communication to your team:</strong></p> <ol style="list-style-type: lower-alpha;" start="4"> <li>Establish internal communications and resources to notify your team about Zoom.</li> <ul> <li><strong>Company announcement: </strong>Notify your team that your organization is using Zoom. Provide information on getting started, respond to anticipated questions, and let your staff know when they can start using Zoom.</li> <li><strong>Training announcement:</strong> Promote the <a href="https://learning.zoom.us/learn" target="_blank" rel="noopener">Zoom Learning Center</a> and <a href="https://support.zoom.com/hc/en" target="_blank" rel="noopener">Zoom Help Center </a>to help prepare your end-users to start using Zoom. <ul> <li><strong>Zoom end-user training:</strong> <ul> <li>On-demand ‘show me’ recordings under the  ‘<a href="https://learning.zoom.us/learn/external-ecommerce;view=none;redirectURL=" target="_blank" rel="noopener">Zoom Meetings</a>’ section.</li> </ul> </li> </ul> </li> <li><strong>Post-deployment email: </strong>Share valuable tips and drive user adoption with Zoom. <ul> <li><a href="https://learning.zoom.us/learn" target="_blank" rel="noopener">Using the Zoom Learning Center</a></li> <li><a href="https://support.zoom.com/hc/en" target="_blank" rel="noopener">Zoom Support</a></li> </ul> </li> </ul> </ol> </div> </div> </div> </div> </div> <div class="module-columns layout-1-columns theme-light module-spacing-top-small module-spacing-small " id="content-post-deployment-measuring-adoption-success-row-1"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light " id="618cba80-5b08-4ada-b3e6-36e0c46fa3da-1"> <div class="fdn-copy-block__sub-title"> <h3 class="headline-medium">7. Post-deployment: Measuring adoption & success</h3> <div> </div> <p>Track your organization’s ongoing usage with robust reporting and dashboard tools.</p> </div> </div> </div> </div> </div> <div class="module-columns layout-2-columns theme-light module-spacing-top-small module-spacing-small module-columns-reverse " id="content-post-deployment-measuring-adoption-success-row-2"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light fdn-copy-block--" id="7cfa4aa4-78b2-41c5-99d8-df976c92a02c-1"> <div class="fdn-copy-block__sub-title"> <div>a. Use the <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060623" target="_blank" rel="noopener">Reports section</a> of the web portal, a powerful tool that provides account owners and admins with various account, meeting, and webinar statistics, to review how your organization is utilizing Zoom.</div> <div> </div> <div>b. Get a high-level view of overall usage, live in-meeting data, and more with the <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061622" target="_blank" rel="noopener">Zoom Dashboard</a>. You can use this data to analyze issues that may have occurred, check connection quality, and better understand how users are holding meetings within your company.</div> </div> </div> </div> <div class="column column-2"> <div class="fdn-video-card large-radius" data-img="true"> <a href="https://www.youtube.com/watch?v=NQ5EanmCoqA&feature=youtu.be" target="_blank" rel="noopener noreferrer" > <span class="visually-hidden"> Watch now</span> <img width="750" height="422" title="Configuring account settings for security" alt="Configuring account settings for security" loading="lazy" fetchpriority="auto" srcset="https://images3.cmp.optimizely.com/assets/zoom-admin-reports%402x.jpg/Zz1mMWRkZjUxYWQxNWUxMWVlOGU3MjY2Y2RiMWY0MTRmMg==?t=20241127010419 2x" src="https://images3.cmp.optimizely.com/assets/zoom-admin-reports%402x.jpg/Zz1mMWRkZjUxYWQxNWUxMWVlOGU3MjY2Y2RiMWY0MTRmMg==?t=20241127010419" /> <div class="fdn-video-card__main-container"> <span class="fdn-button--button-style-textLink"> Watch now </span> </div> </a> </div> </div> </div> </div> <div class="module-columns layout-2-columns theme-light module-spacing-top-small module-spacing-small " id="content-zoom-phone-deployment-row-1"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light fdn-copy-block--" id="0a95fff9-c118-4375-8daa-61c61759d964-1"> <div class="fdn-copy-block__sub-title"> <h3 class="headline-medium">8. Zoom Phone deployment</h3> <div> </div> <div>Zoom is available to help you implement your new Zoom Phone system so you can begin enjoying the benefits of a modern communications solution for your organization. Whether you’re implementing physical phones, softphones, or a combination of both, we’ll walk you through the setup process and help you configure settings to get your team up and running!</div> </div> </div> </div> <div class="column column-2"> <div class="fdn-video-card large-radius" data-img="true"> <a href="https://success.zoom.us/rec/play/6Oya6mgWP3K52miMcCuwMf_XZ65QalMWV1xJ0pUHxbWG_voUXo9lNkqtUfupwzSuomXVma3byaBI_2ca.71NyqpAZgSP04aOX?canPlayFromShare=true&from=share_recording_detail&startTime=1674001105000&componentName=rec-play&originRequestUrl=https%3A%2F%2Fsuccess.zoom.us%2Frec%2Fshare%2FZb7fFKJLQB4p7gtpK5qLJp5u26XcMseyXFJ-JoS0HiQbote1sUtcZl_JzOpR7w.2snML96RYTyPP9Xz%3FstartTime%3D1674001105000%26_ga%3D2.247674180.2117775266.1708611310-423272028.1692001884%26_ics%3D1708613198630%26irclickid%3D~7473VZUPVPKQRJPSVW28ZPQMUSWXQJIONMLDEuvsoe6WNGxsqgd6" target="_blank" > <span class="visually-hidden"> Watch now</span> <img width="750" height="422" title="Zoom Phone deployment" alt="Zoom Phone deployment" loading="lazy" fetchpriority="auto" srcset="https://images4.cmp.optimizely.com/assets/phone-deployment%402x.jpg/Zz1mMGFiODgxMGQxNWUxMWVlOWQzYTdhYmQ5Y2ZkMWQyYg==?t=20241127010419 2x" src="https://images4.cmp.optimizely.com/assets/phone-deployment%402x.jpg/Zz1mMGFiODgxMGQxNWUxMWVlOWQzYTdhYmQ5Y2ZkMWQyYg==?t=20241127010419" /> <div class="fdn-video-card__main-container"> <span class="fdn-button--button-style-textLink"> Watch now </span> </div> </a> </div> </div> </div> </div> <div class="module-columns layout-1-columns theme-light module-spacing-top-small module-spacing-small " id="content-zoom-phone-deployment-row-2"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light " id="1a9eb46d-fbff-4a89-a932-a4c44391eadf-1"> <div class="fdn-copy-block__sub-title"> <p>Also, with an executed BAA, you can use Zoom Phone’s products and features to communicate with patients. Used properly, Zoom Phone can help you make and receive patient calls, or use optional features like visual voicemail and call recording. You can even use scheduling integrations like <a href="https://marketplace.zoom.us/apps/6IumgxKuRRCU0fu62fDmIQ" target="_blank" rel="noopener">Reminders</a> to send automated text message reminders to patients.</p> </div> </div> </div> </div> </div> <div class="module-columns layout-1-columns theme-light module-spacing-top-small module-spacing-small " id="content-zoom-phone-deployment-row-3"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light " id="41ae2440-d748-435d-930d-8c4abfb0b495-1"> <div class="fdn-copy-block__sub-title"> <h4 class="headline-small">Additional Zoom Phone resources:</h4> </div> </div> </div> </div> </div> <div class="module-columns layout-2-columns theme-light module-spacing-top-small module-spacing-small " id="content-zoom-phone-deployment-row-4"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-resource-link" id="content-zoom-phone-deployment-row-4-1-resources-column-1-1"> <ul> <li id="content-zoom-phone-deployment-row-4-1-resources-column-1-1-getting-started-with-zoom-phone"> <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067483" target="_blank" > <div class="fdn-resource-link__body-container"> <div class="fdn-resource-link__title"> Getting started with Zoom Phone </div> </div> </a> </li> <li id="content-zoom-phone-deployment-row-4-1-resources-column-1-1-phone-user-settings"> <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064854" target="_blank" > <div class="fdn-resource-link__body-container"> <div class="fdn-resource-link__title"> Phone User Settings </div> </div> </a> </li> </ul> </div> </div> <div class="column column-2"> <div class="fdn-resource-link" id="content-zoom-phone-deployment-row-4-1-resource-column-2-2"> <ul> <li id="content-zoom-phone-deployment-row-4-1-resource-column-2-2-frequently-asked-questions-about-zoom-phone"> <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065328" target="_blank" > <div class="fdn-resource-link__body-container"> <div class="fdn-resource-link__title"> Frequently asked questions about Zoom Phone </div> </div> </a> </li> </ul> </div> </div> </div> </div> <div class="module-columns layout-1-columns theme-light module-spacing-top-small module-spacing-small " id="content-zoom-phone-deployment-row-5"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light " id="6d786b43-80a5-40d8-b005-2c825c28db90-1"> <div class="fdn-copy-block__sub-title"> <ul> <li>Emergency location </li> <li>Customizing audio greetings + hold music </li> <li>Changing phone settings </li> <li>Customizing call handling </li> <li>Sharing voicemail access </li> <li>Setting business, closed, and holiday hours</li> </ul> </div> </div> </div> </div> </div> <div class="module-columns layout-2-columns theme-light module-spacing-top-small module-spacing-small " id="content-zoom-phone-deployment-row-6"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-resource-link" id="content-zoom-phone-deployment-row-6-1-resources-column-1-1"> <ul> <li id="content-zoom-phone-deployment-row-6-1-resources-column-1-1-using-in-call-controls"> <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060061" target="_blank" > <div class="fdn-resource-link__body-container"> <div class="fdn-resource-link__title"> Using in-call controls </div> </div> </a> </li> </ul> </div> </div> </div> </div> <div class="module-columns layout-1-columns theme-light module-spacing-top-small module-spacing-small " id="content-zoom-phone-deployment-row-7"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light " id="6709d612-1c97-4693-b3e0-0f107235d7df-1"> <div class="fdn-copy-block__sub-title"> <ul> <li>Muting </li> <li>Audio </li> <li>Add caller </li> <li>Hold </li> <li>Transfer </li> <li>Record </li> <li>Meet</li> </ul> </div> </div> </div> </div> </div> <div class="module-columns layout-2-columns theme-light module-spacing-top-small module-spacing-small " id="content-zoom-phone-deployment-row-8"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-resource-link" id="content-zoom-phone-deployment-row-8-1-resources-column-1-1"> <ul> <li id="content-zoom-phone-deployment-row-8-1-resources-column-1-1-setting-up-call-delegation"> <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067483" target="_blank" > <div class="fdn-resource-link__body-container"> <div class="fdn-resource-link__title"> Setting up call delegation </div> </div> </a> </li> <li id="content-zoom-phone-deployment-row-8-1-resources-column-1-1-making-and-receiving-calls"> <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064854" target="_blank" > <div class="fdn-resource-link__body-container"> <div class="fdn-resource-link__title"> Making and receiving calls </div> </div> </a> </li> </ul> </div> </div> <div class="column column-2"> <div class="fdn-resource-link" id="content-zoom-phone-deployment-row-8-1-resource-column-2-2"> <ul> <li id="content-zoom-phone-deployment-row-8-1-resource-column-2-2-using-call-delegation"> <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067912" target="_blank" > <div class="fdn-resource-link__body-container"> <div class="fdn-resource-link__title"> Using call delegation </div> </div> </a> </li> </ul> </div> </div> </div> </div> <div class="module-columns layout-1-columns theme-light module-spacing-top-small module-spacing-small " id="content-zoom-phone-deployment-row-9"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light " id="3b759a5a-3cd0-4533-8eeb-e21657e812cb-1"> <div class="fdn-copy-block__sub-title"> <h4 class="headline-small">Collection of short videos</h4> </div> </div> </div> </div> </div> <div class="module-columns layout-2-columns theme-light module-spacing-top-small module-spacing-small " id="content-zoom-phone-deployment-row-10"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-resource-link" id="content-zoom-phone-deployment-row-10-1-resources-column-1-1"> <ul> <li id="content-zoom-phone-deployment-row-10-1-resources-column-1-1-downloading-installing-and-updating-zooms-mobile-app"> <a href="https://www.youtube.com/watch?v=lI4kRTHUftk" target="_blank" rel="noopener noreferrer"> <div class="fdn-resource-link__body-container"> <div class="fdn-resource-link__title"> Downloading, Installing, and Updating Zoom’s Mobile App </div> </div> </a> </li> <li id="content-zoom-phone-deployment-row-10-1-resources-column-1-1-call-handling"> <a href="https://www.youtube.com/watch?v=aduxEPsMvUk" target="_blank" rel="noopener noreferrer"> <div class="fdn-resource-link__body-container"> <div class="fdn-resource-link__title"> Call Handling </div> </div> </a> </li> <li id="content-zoom-phone-deployment-row-10-1-resources-column-1-1-zoom-phone-from-the-mobile-app"> <a href="https://www.youtube.com/watch?v=VNfsnuP-t4g" target="_blank" rel="noopener noreferrer"> <div class="fdn-resource-link__body-container"> <div class="fdn-resource-link__title"> Zoom Phone From the Mobile App </div> </div> </a> </li> <li id="content-zoom-phone-deployment-row-10-1-resources-column-1-1-in-call-options-in-the-desktop-application"> <a href="https://www.youtube.com/watch?v=bzQHTrrerQ4" target="_blank" rel="noopener noreferrer"> <div class="fdn-resource-link__body-container"> <div class="fdn-resource-link__title"> In-Call Options in the Desktop Application </div> </div> </a> </li> </ul> </div> </div> <div class="column column-2"> <div class="fdn-resource-link" id="content-zoom-phone-deployment-row-10-1-resource-column-2-2"> <ul> <li id="content-zoom-phone-deployment-row-10-1-resource-column-2-2-initial-zoom-phone-setup-for-users"> <a href="https://www.youtube.com/watch?v=ydFx2UeZF2k" target="_blank" rel="noopener noreferrer"> <div class="fdn-resource-link__body-container"> <div class="fdn-resource-link__title"> Initial Zoom Phone Setup for Users </div> </div> </a> </li> <li id="content-zoom-phone-deployment-row-10-1-resource-column-2-2-zoom-phone-from-the-desktop-application"> <a href="https://www.youtube.com/watch?v=Zb7TI6jjds8" target="_blank" rel="noopener noreferrer"> <div class="fdn-resource-link__body-container"> <div class="fdn-resource-link__title"> Zoom Phone From the Desktop Application </div> </div> </a> </li> <li id="content-zoom-phone-deployment-row-10-1-resource-column-2-2-test-your-audio-settings"> <a href="https://www.youtube.com/watch?v=NK4C2SqEpbY" target="_blank" rel="noopener noreferrer"> <div class="fdn-resource-link__body-container"> <div class="fdn-resource-link__title"> Test Your Audio Settings </div> </div> </a> </li> <li id="content-zoom-phone-deployment-row-10-1-resource-column-2-2-in-call-options-in-the-mobile-application"> <a href="https://www.youtube.com/watch?v=rIqlEa3qBac" target="_blank" rel="noopener noreferrer"> <div class="fdn-resource-link__body-container"> <div class="fdn-resource-link__title"> In-Call Options in the Mobile Application </div> </div> </a> </li> </ul> </div> </div> </div> </div> <div id="ebook-nav-section-managing-life-science-workflows" class="fdn-ebook-offset-image-section-title fdn-ebook-offset-image-section-title--dark module-spacing-top-medium module-spacing-small " data-cmp-is="ebookOffset" > <div class="fdn-ebook-offset-image-section-title__container"> <div class="fdn-ebook-offset-image-section-title__inner"> <h2 class="fdn-ebook-offset-image-section-title__header">Managing life science workflows</h2> </div> <div class="fdn-ebook-offset-image-section-title__img-container"> <img width="746" height="488" title="Managing life science workflows" alt="Managing life science workflows" loading="lazy" fetchpriority="auto" srcset="https://images4.cmp.optimizely.com/assets/managing-life-science-workflows%402x.jpg/Zz1lZmU0NGU5ZWQxNWUxMWVlYjk4ODIyZWViOTJiZjI5Nw==?t=20241127010419 2x" src="https://images4.cmp.optimizely.com/assets/managing-life-science-workflows%402x.jpg/Zz1lZmU0NGU5ZWQxNWUxMWVlYjk4ODIyZWViOTJiZjI5Nw==?t=20241127010419" /> </div> </div> </div> <div class="module-columns layout-1-columns theme-light module-spacing-top-small module-spacing-small " id="content-managing-life-science-workflows-row-1"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light " id="f59ce807-5575-413f-8294-c132c6b03d2d-1"> <div class="fdn-copy-block__sub-title"> <p>This section will help you better understand how your Zoom product suite can help you in your day-to-day tasks and activities as a medical device, pharmaceutical, or biotech organization, beginning with common use cases.</p> <h3 class="headline-small">Conducting clinical trials:</h3> <div> </div> <p><strong>Initial participant interactions</strong> - When a trial is announced, and participants are in the inclusion/exclusion phase for study participation, you can use <a href="/en/products/voip-phone/" target="_blank" rel="noopener">Zoom Phone</a>, Zoom Meetings, and/or <a href="/en/products/contact-center/" target="_blank" rel="noopener">Zoom Contact Center</a> to take inbound calls or hold pre-scheduled meetings with interested individuals who fit the study criteria. <a href="/en/products/webinars/" target="_blank" rel="noopener">Zoom Webinars</a> can be utilized for public presentations of upcoming or ongoing trials to help generate interest. </p> <p><strong>Conducting the study</strong> - Whereas trials have commonly been localized or required participant travel, Zoom’s product suite can help your organization conduct studies virtually anywhere, utilizing <a href="/en/products/virtual-meetings/" target="_blank" rel="noopener">Zoom Meetings</a> with integrations <a href="/en/blog/answering-questions-about-zoom-healthcare/" target="_blank" rel="noopener">that allow for remote monitoring</a> (such as this <a href="https://www.thinklabs.com/telemedicine" target="_blank" rel="noopener">electronic stethoscope</a>). Virtual trials allow your team to gain a more diverse pool of participants or include participants who are difficult to reach in person due to health or other reasons. While these studies are ongoing, <a href="/en/products/online-whiteboard/" target="_blank" rel="noopener">Zoom Whiteboard</a> and <a href="/en/products/team-chat/" target="_blank" rel="noopener">Zoom Team Chat</a> can help research teams collaborate and increase communication efficiency. Additionally, Zoom’s ability to <a href="/en/blog/ehr-integrations-telehealth/" target="_blank" rel="noopener">integrate with major EHRs</a> can help facilitate easy workflows for clinical trial engagement and telemedicine interactions.</p> <p><strong>Disseminating research - </strong>Research teams can utilize Zoom Webinars or <a href="/en/products/event-platform/" target="_blank" rel="noopener">Events</a> to host conference calls, during which research can be shared with colleagues in the field, providers, or the general public.</p> <h3 class="headline-small">Monitoring manufacturing facilities:</h3> <div> </div> <p>Long gone are the days of having to travel to a facility to check for equipment malfunctions and perform maintenance. Now, you can use Zoom Meetings to connect technicians with workers on the floor, helping to troubleshoot and resolve issues more quickly. On-site employees are able to utilize hands-free cameras to help technicians diagnose and address issues. Bringing in remote equipment experts and engineers virtually can also help save on the cost and time associated with travel, resulting in shortened downtime and increased productivity. </p> <p>In addition to fixing malfunctioning equipment virtually, companies can conduct virtual inspections with regulatory agencies over Zoom Meetings – or use our suite of products to collaborate and prepare for an inspection in advance.</p> <h3 class="headline-small">Sales interactions:</h3> <div> </div> <p>Sales representatives no longer need to drop by a doctor’s office to try to gain a few minutes of time with the provider. Instead, quick appointments can be scheduled over Zoom Meetings – allowing the doctor to be aware of when a meeting will take place and provide their full attention, rather than trying to meet while running between appointments. In addition, this virtual sales workflow can help reduce costs associated with travel and the number of representatives needed to cover a specific region, resulting in savings for your business and increased access to medical education for providers  on the pharmaceuticals  you sell.</p> <h3 class="headline-small">Other use cases:</h3> <div> </div> <p>Beyond the workflows identified above, the Zoom product suite can assist with your day-to-day workflows in many different ways:</p> <h4 class="headline-x-small">Zoom Meetings</h4> <ul> <li><a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061776" target="_blank" rel="noopener">Quick syncs</a> with internal colleagues, allowing for screen share + visuals</li> <li><a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060700" target="_blank" rel="noopener">Scheduled external meetings</a> for collaboration, project planning, and accountability </li> <li>Conducting 1:1 sessions with patients and study participants</li> <li>Training new employees </li> <li>Regulatory + compliance meetings</li> </ul> <div> </div> <h4 class="headline-x-small">Zoom Webinars + Events</h4> <ul> <li>Growing participant interest in upcoming studies</li> <li>Sharing findings and results with colleagues in the field</li> <li>Providing updates to providers of new drugs and developments</li> </ul> <div> </div> <h4 class="headline-x-small">Zoom Phone</h4> <ul> <li><a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064854" target="_blank" rel="noopener">Inbound calls</a> from potential study participants and general information</li> <li><a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064854" target="_blank" rel="noopener">Outbound calls</a> to colleagues for quick conversations where visuals aren’t needed</li> <li><a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059932" target="_blank" rel="noopener">Text</a> reminders to study participants</li> <li>Outbound calls from sales reps to schedule time with providers</li> </ul> <div> </div> <h4 class="headline-x-small">Zoom Contact Center</h4> <ul> <li><a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061955" target="_blank" rel="noopener">Quickly change call flows</a> to accommodate new call queues for upcoming study participants, to provide basic information on drug programs, and to answer customer questions related to medications</li> <li>Allow your team to be reached by phone, text, chat, or video </li> <li>Keep a record of <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060870" target="_blank" rel="noopener">caller information</a>, such as names, numbers, locations, and call history</li> </ul> <div> </div> <h4 class="headline-x-small">Zoom Rooms</h4> <ul> <li>Upgrade your conference rooms to allow for a simpler workflow when <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061254" target="_blank" rel="noopener">starting or joining </a>virtual meetings</li> <li>Create video-enabled lab spaces for collaboration</li> <li>Display <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060299" target="_blank" rel="noopener">digital signage</a> throughout your office space to keep employees informed</li> <li>Create <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058918" target="_blank" rel="noopener">workspaces</a> that employees can reserve ahead of time</li> </ul> <div> </div> <h4 class="headline-x-small">Zoom Team Chat</h4> <ul> <li>Keep key players up to date on the current progress of the latest project, drug development, or study</li> <li>Set <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058659" target="_blank" rel="noopener">reminders</a> to follow up on specific tasks </li> <li>Create group chats to help ensure everyone has the information they need at their fingertips</li> </ul> <div> </div> <h4 class="headline-x-small">Zoom Whiteboard</h4> <ul> <li>Brainstorm ideas with your team, in or out of a Zoom Meeting</li> <li>Use templates to quickly put together a visual for your presentation</li> <li>Keep a running list of tasks and who has completed them</li> </ul> <p>As the use cases above show, Zoom’s product suite can help your organization stay on top of its communications and help your team keep each other accountable, whether you’re conferring with internal or external colleagues, providers, or participants. In addition to understanding these use cases, it’s important to keep in mind different meeting roles and features within Zoom.</p> <h3 class="headline-small">Zoom roles</h3> <div> </div> <h4 class="headline-x-small">Host</h4> <div> </div> <p>The <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065164" target="_blank" rel="noopener">meeting host </a>is able to control various aspects of a Zoom Meeting, such as <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065566" target="_blank" rel="noopener">managing participants</a>. This is the person who has scheduled the meeting.</p> <h4 class="headline-x-small">Alternative Host</h4> <div> </div> <p>Like the meeting host, the <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067027">alternative host</a> will have the ability to manage participants in a meeting. The alternative host can also start the meeting if the host has not yet joined the session.</p> <p><a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064033" target="_blank" rel="noopener">Learn more about roles in a meeting</a>.</p> <h3 class="headline-small">Zoom features</h3> </div> </div> </div> </div> </div> <div class="module-columns layout-2-columns theme-light module-spacing-top-small module-spacing-small module-columns-reverse " id="content-managing-life-science-workflows-row-2"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light fdn-copy-block--" id="ca8b8255-f139-4749-81a8-9f79fe0309ed-1"> <div class="fdn-copy-block__sub-title"> <h4 class="headline-x-small">Waiting Room</h4> <div> </div> <p>The <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063329" target="_blank" rel="noopener">Waiting Room</a> feature allows the host to control when a participant joins the meeting. This allows the host to make sure the correct participant is in the Waiting Room before admitting them to the meeting. The meeting host can admit participants one by one or all at once.</p> <h4 class="headline-x-small">Concurrent meetings</h4> <div> </div> <p>With select licenses, a Zoom user can host <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068522" target="_blank" rel="noopener">concurrent meetings</a>. For example, a research assistant can start a Zoom session with one participant, then place that participant into the Waiting Room to wait for the lead researcher to join. The research assistant can then start a new session with a second participant, while the first session remains open.</p> </div> </div> </div> <div class="column column-2"> <div class="fdn-video-card large-radius" data-img="true"> <a href="https://www.youtube.com/watch?v=KzoJ51Tpu1c" target="_blank" rel="noopener noreferrer" > <img width="750" height="422" title="Waiting Room" alt="Waiting Room" loading="lazy" fetchpriority="auto" srcset="https://images4.cmp.optimizely.com/assets/using-waiting-rooms%402x.jpg/Zz1mMTEzNmVjNmQxNWUxMWVlYTEyMTUyYThmMjg5N2ZhYg==?t=20241127010419 2x" src="https://images4.cmp.optimizely.com/assets/using-waiting-rooms%402x.jpg/Zz1mMTEzNmVjNmQxNWUxMWVlYTEyMTUyYThmMjg5N2ZhYg==?t=20241127010419" /> <div class="fdn-video-card__main-container"> <span class="fdn-button--button-style-textLink"> Watch now </span> </div> </a> </div> </div> </div> </div> <div class="module-columns layout-2-columns theme-light module-spacing-top-small module-spacing-small module-columns-reverse " id="content-managing-life-science-workflows-row-3"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light fdn-copy-block--" id="492de053-a620-421d-a965-ad4978ca3dbb-1"> <div class="fdn-copy-block__sub-title"> <h4 class="headline-x-small">Breakout Rooms</h4> <div> </div> <p><a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062540" target="_blank" rel="noopener">Breakout Rooms</a> enable you to create sub-sessions within a meeting. In a group research setting, meeting hosts can break the larger group into several smaller Breakout Rooms or invite one participant to join a Breakout Room for a one-on-one session while the main group continues to meet.</p> </div> </div> </div> <div class="column column-2"> <div class="fdn-video-card large-radius" data-img="true"> <a href="https://www.youtube.com/watch?v=GDKJM6JhyUY" target="_blank" rel="noopener noreferrer" > <img width="750" height="422" title="Waiting Room" alt="Waiting Room" loading="lazy" fetchpriority="auto" srcset="https://images4.cmp.optimizely.com/assets/using-breakout-rooms%402x.jpg/Zz1mMGMyNTI3MGQxNWUxMWVlYjk4ODIyZWViOTJiZjI5Nw==?t=20241127010419 2x" src="https://images4.cmp.optimizely.com/assets/using-breakout-rooms%402x.jpg/Zz1mMGMyNTI3MGQxNWUxMWVlYjk4ODIyZWViOTJiZjI5Nw==?t=20241127010419" /> <div class="fdn-video-card__main-container"> <span class="fdn-button--button-style-textLink"> Watch now </span> </div> </a> </div> </div> </div> </div> <div class="module-columns layout-1-columns theme-light module-spacing-top-small module-spacing-small " id="content-managing-life-science-workflows-row-4"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light " id="39459527-bebe-48bf-a9db-b63921b71e35-1"> <div class="fdn-copy-block__sub-title"> <h4 class="headline-x-small">Language interpretation</h4> <div> </div> <p>Do you need to include <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064768" target="_blank" rel="noopener">interpreters</a> in your meetings or webinars? <a href="https://support.zoom.com/hc/en/contact?id=contact_us" target="_blank" rel="noopener">Contact Zoom Support</a> to have this feature enabled. Interpreters will provide their own audio channels for the language they are translating to.</p> <h4 class="headline-x-small">Scheduling privilege</h4> <div> </div> <p>You can assign or delegate a user or multiple users in your account to <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061749" target="_blank" rel="noopener">schedule meetings</a> on behalf of others. For example, using the researcher’s Zoom profile, an assistant could schedule a meeting for a researcher and participant.</p> </div> </div> </div> </div> </div> <div id="ebook-nav-section-best-practices" class="fdn-ebook-offset-image-section-title fdn-ebook-offset-image-section-title--dark module-spacing-top-medium module-spacing-small " data-cmp-is="ebookOffset" > <div class="fdn-ebook-offset-image-section-title__container"> <div class="fdn-ebook-offset-image-section-title__inner"> <h2 class="fdn-ebook-offset-image-section-title__header">Best practices</h2> </div> <div class="fdn-ebook-offset-image-section-title__img-container"> <img width="746" height="488" title="Best practices" alt="Best practices" loading="lazy" fetchpriority="auto" srcset="https://images3.cmp.optimizely.com/assets/best-practices%402x.jpg/Zz1lZGE0NGM4OGQxNWUxMWVlOGY0YjQ2YmY1ZmIxNGIxZQ==?t=20241127010419 2x" src="https://images3.cmp.optimizely.com/assets/best-practices%402x.jpg/Zz1lZGE0NGM4OGQxNWUxMWVlOGY0YjQ2YmY1ZmIxNGIxZQ==?t=20241127010419" /> </div> </div> </div> <div class="module-columns layout-1-columns theme-light module-spacing-top-small module-spacing-small " id="content-best-practices-row-1"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light " id="b1a3c17a-a577-4458-a4d4-88147e11f8e2-1"> <div class="fdn-copy-block__sub-title"> <p>As we continue to see activities that were previously strictly in-person shift to a virtual setting, it’s important to enable secure meetings and strong connections. Review our guides linked below for tips on securing your Zoom Meetings and optimizing Zoom’s performance, as well as other features to be aware of. </p> </div> </div> </div> </div> </div> <div class="module-columns layout-2-columns theme-light module-spacing-top-small module-spacing-small " id="content-best-practices-row-2"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-resource-link" id="content-best-practices-row-2-1-resources-column-1-1"> <ul> <li id="content-best-practices-row-2-1-resources-column-1-1-best-practices-for-securing-your-zoom-meetings"> <a href="https://explore.zoom.us/docs/doc/Securing Your Zoom Meetings.pdf" target="_blank" > <div class="fdn-resource-link__body-container"> <div class="fdn-resource-link__title"> Best Practices for Securing Your Zoom Meetings </div> </div> </a> </li> <li id="content-best-practices-row-2-1-resources-column-1-1-optimizing-performance-of-zoom-in-low-bandwidth-environments"> <a href="https://assets.zoom.us/docs/user-guides/User Guide - Optimizing Performance in Low Bandwidth Environments.pdf" target="_blank" > <div class="fdn-resource-link__body-container"> <div class="fdn-resource-link__title"> Optimizing Performance of Zoom in Low Bandwidth Environments </div> </div> </a> </li> </ul> </div> </div> <div class="column column-2"> <div class="fdn-resource-link" id="content-best-practices-row-2-1-resource-column-2-2"> <ul> <li id="content-best-practices-row-2-1-resource-column-2-2-online-event-best-practices"> <a href="https://assets.zoom.us/docs/user-guides/Zoom-Online-Event-Best-Practices.pdf" target="_blank" > <div class="fdn-resource-link__body-container"> <div class="fdn-resource-link__title"> Online Event Best Practices </div> </div> </a> </li> </ul> </div> </div> </div> </div> <div class="module-columns layout-1-columns theme-light module-spacing-top-small module-spacing-small " id="content-best-practices-row-3"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-copy-block fdn-copy-block--icon-small fdn-copy-block--light " id="59820e00-4690-4ca8-b923-58c6b0b52964-1"> <div class="fdn-copy-block__sub-title"> <p>As we continue to see activities that were previously strictly in-person shift to a virtual setting, it’s important to enable secure meetings and strong connections. Review our guides linked below for tips on securing your Zoom Meetings and optimizing Zoom’s performance, as well as other features to be aware of. </p> </div> </div> </div> </div> </div> <div class="module-columns layout-2-columns theme-light module-spacing-top-small module-spacing-small " id="content-best-practices-row-4"> <div class="wrapper"> </headline> <div class="column column-1"> <div class="fdn-resource-link" id="content-best-practices-row-4-1-resources-column-1-1"> <ul> <li id="content-best-practices-row-4-1-resources-column-1-1-download-provider-checklist-or-host-checklist"> <a href="https://drive.google.com/file/d/1OmVMM-vDpzi0rw6laJ0jNyXnizoXM7Kb/view?usp=sharing" target="_blank" rel="noopener noreferrer"> <div class="fdn-resource-link__body-container"> <div class="fdn-resource-link__title"> Download provider checklist (or host checklist) </div> </div> </a> </li> </ul> </div> </div> <div class="column column-2"> <div class="fdn-resource-link" id="content-best-practices-row-4-1-resource-column-2-2"> <ul> <li id="content-best-practices-row-4-1-resource-column-2-2-download-patient-checklist-or-participant-checklist"> <a href="https://kgrbaj.files.cmp.optimizely.com/download/assets/Patient+Checklist.pdf/a63acfd6d20b11eeb7a67abd9cfd1d2b" target="_blank" rel="noopener noreferrer"> <div class="fdn-resource-link__body-container"> <div class="fdn-resource-link__title"> Download patient checklist (or participant checklist) </div> </div> </a> </li> </ul> </div> </div> </div> </div> </div> </div> </div> <div class="module-columns layout-2-columns theme-light-gray module-spacing-top-zero module-spacing-zero module-padding-top-medium module-padding-medium " id="life-science-blogs"> <div class="wrapper"> <h2 class="module-columns-title">Life Science Blogs</h2></headline> <div class="column column-1"> <a class="fdn-image-card large-radius js-analytics-cta" id="3-ways-virtual-collaboration-is-transforming-life-sciences" href="/en/blog/virtual-collaboration-transforming-life-sciences/" target="_blank" data-img="true" data-link-type="" data-en-text=""> <img width="1280" height="720" title="3 Ways Virtual Collaboration Is Transforming Life Sciences" alt="3 Ways Virtual Collaboration Is Transforming Life Sciences" loading="lazy" fetchpriority="auto" srcset="https://images1.cmp.optimizely.com/assets/3-ways-virtual-communication%402x.jpg/Zz1lZTg0ODllY2QxNWUxMWVlOTM1YmQ2YmM5ZTYxZDIzOA==?t=20241127010419 2x" src="https://images1.cmp.optimizely.com/assets/3-ways-virtual-communication%402x.jpg/Zz1lZTg0ODllY2QxNWUxMWVlOTM1YmQ2YmM5ZTYxZDIzOA==?t=20241127010419" /> <div class="fdn-image-card__main-container"> <h3 class="fdn-image-card__header">3 Ways Virtual Collaboration Is Transforming Life Sciences</h3> <div class="fdn-image-card__body"> </div> <span class="fdn-button fdn-button--button-small fdn-button--button-style-textLink"> Read now </span> </div> </a> </div> <div class="column column-2"> <a class="fdn-image-card large-radius js-analytics-cta" id="a-healthy-security-posture-starts-with-these-features" href="/en/blog/healthcare-security-privacy-features/" target="_blank" data-img="true" data-link-type="" data-en-text=""> <img width="1280" height="720" title="A Healthy Security Posture Starts With These Features" alt="A Healthy Security Posture Starts With These Features" loading="lazy" fetchpriority="auto" srcset="https://images3.cmp.optimizely.com/assets/features%402x.jpg/Zz1lZjIxYzZiY2QxNWUxMWVlOGU3MjY2Y2RiMWY0MTRmMg==?t=20241127010419 2x" src="https://images3.cmp.optimizely.com/assets/features%402x.jpg/Zz1lZjIxYzZiY2QxNWUxMWVlOGU3MjY2Y2RiMWY0MTRmMg==?t=20241127010419" /> <div class="fdn-image-card__main-container"> <h3 class="fdn-image-card__header">A Healthy Security Posture Starts With These Features</h3> <div class="fdn-image-card__body"> </div> <span class="fdn-button fdn-button--button-small fdn-button--button-style-textLink"> Read now </span> </div> </a> </div> </div> </div> <div class="fdn-basic-cta fdn-basic-cta--dark module-spacing-top-zero module-spacing-zero module-padding-top-medium module-padding-medium " id="join-our-community" data-cmp-is="basic-cta"> <h2 class="fdn-basic-cta__header">Join our community</h2></headline> <div class="fdn-basic-cta__body"> <p>Let the learning continue! 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} } @media (min-width: 1025px) { .module-columns.layout-2-columns:has(.fdn-copy-block.fdn-copy-block--vertical-center) .wrapper>.cta-container, .module-columns.layout-2-columns:has(.fdn-copy-block.fdn-copy-block--vertical-center) .wrapper>.module-columns-description, .module-columns.layout-2-columns:has(.fdn-copy-block.fdn-copy-block--vertical-center) .wrapper>.module-columns-title, .module-columns.layout-2-columns:has(.fdn-copy-block.fdn-copy-block--vertical-center) .wrapper>.module-helper { display: block; width: 100%; } .module-columns.layout-2-columns:has(.fdn-copy-block.fdn-copy-block--vertical-center) .wrapper { flex-wrap: wrap; } .module-columns.layout-2-columns:has(.fdn-copy-block.fdn-copy-block--vertical-center) .wrapper>.column { width: calc(50% - 20px); } } </style> <script type="text/javascript" data-lazy-load-campaign-url="_blank" data-apikey="AM_FKF55QOG_vdWum455Vg" src="https://us01ccistatic.zoom.us/us01cci/web-sdk/chat-client.js" defer nonce="l5/OIeGHNkluyiD21Qy6FuDKs3/lk1MnT4vwmo/biz8="></script> <script type="text/javascript" nonce="l5/OIeGHNkluyiD21Qy6FuDKs3/lk1MnT4vwmo/biz8=">var skip_to_chat = document.querySelector('.skip_to_chat'); 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