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w-dropdown-list"><div class="dropdown-list-wrapper"></div></nav></div></li><li><div class="responsive-show"><a href="/request-demo" class="demo-button w-button">Request Demo</a></div></li></ul></nav><div class="nav-buttons-wrapper"><a href="/request-demo" class="demo-button w-button">Request Demo</a></div><div class="menu-button w-nav-button"><div class="w-icon-nav-menu"></div></div></div></div></div></div><div class="w-layout-blockcontainer container-5 hidden w-container"><h2><strong>Clootrack at the Customer Experience Live Show Middle East 2024</strong></h2><div><strong><br/>April 30, 2024</strong></div><div class="w-richtext"><blockquote><strong>Location: Dubai, United Arab Emirates </strong></blockquote><p>At this two-day global summit, we uncovered the latest transformative approaches that reshaped the CX landscape across the region, explored cutting-edge AI, automation, and self-service technologies that revolutionized customer interactions, and cracked the code on crafting exceptional customer journeys and building lasting brand loyalty.</p><p> </p><figure class="w-richtext-align-floatleft w-richtext-figure-type-image"><div><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/671fe1c26b4cf246e0909ea1_CX%2520Summit%25202024%2520-%25204.jpeg" alt="CX Summit 2024 - 4" loading="lazy"/></div></figure><p> </p><p>Our CGO, <a href="https://www.linkedin.com/in/ormanuel/" target="_blank">Manuel Oothria Raj</a>, addressed a room full of top executives and business leaders. He delved into the evolution of customer feedback mechanisms and how organizations have adapted to meet consumers' ever-changing needs.</p><p>During the insightful presentation he highlighted the importance of customer experience (CX) in today's business landscape, the significance of Generative AI and its potential impact on reshaping CX strategies, the evolution of customer experience analytics, key challenges in CX analytics and Clootrack’s approach to balancing Generative AI and human insight.</p><p> </p><p>‍</p><p>‍</p><figure class="w-richtext-align-floatright w-richtext-figure-type-image"><div><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/671fe1c22a0b49532f571072_CX%2520Summit%25202024%2520-%25206.jpeg" alt="CX Summit 2024 - 6" loading="lazy"/></div></figure><p> </p><p>‍</p><p>He also moderated a panel discussion on the critical balance between personalization and data protection in customer experience (CX). This discussion emphasized that prioritizing transparency and consent management can lead to long-term competitive advantages in building customer trust.</p><p>‍</p><p>We were pleased to be part of this wonderful event and as their <strong>silver partner</strong>!</p><h1>‍</h1><h1> Join us at CX Global Summit Middle East 2024 </h1><div class="w-embed w-script"><script charset="utf-8" type="text/javascript" src="//js-eu1.hsforms.net/forms/embed/v2.js"></script> <script> hbspt.forms.create({ region: "eu1", portalId: "24894098", formId: "82a96459-d9bd-40d4-b316-b068c7c3afaa" }); </script> <style> form#hsForm_82a96459-d9bd-40d4-b316-b068c7c3afaa { padding: 20px; border: 1px solid; } </style></div></div><div class="social-sharing-wrapper"><div class="social-share-text">Share: </div><div class="social-icons"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66e43f93c0650c5ce58988d7_Contact-facebook-icon.png" loading="lazy" alt=""/><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66e43f9d089c9b6bf57ea829_Twitter-icon.png" loading="lazy" alt=""/><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66e43f96c0650c5ce58990df_linkedin-icon.png" loading="lazy" alt=""/></div></div></div><section class="event-single"><div class="event-single-container"><div class="event-heading-block"><h2 data-w-id="9727a86d-a27a-48d7-1364-61530d8f7352" style="opacity:0;-webkit-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0)" class="event-heading">CX Global Summit Middle East | September 17th & 18th 2024</h2><div class="inner-div-date"><p class="caption-event-1 regular">September 3, 2024</p></div></div><div class="orange-hr _50px ml-25px"></div><div data-w-id="9727a86d-a27a-48d7-1364-61530d8f7363" style="opacity:0;-webkit-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0)" class="blog-details"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/66ebac0ea652d32cf474e8d5_09%252002%2520Global%2520Summit%2520Banner%252001.jpeg" loading="lazy" width="1872" height="1000" alt="" class="event-main-img"/><div class="blog-rich-text-container"><aside class="blog-rich-text w-richtext"><blockquote><strong>Location: Dubai, United Arab Emirates </strong></blockquote><p>At this two-day global summit, we uncovered the latest transformative approaches that reshaped the CX landscape across the region, explored cutting-edge AI, automation, and self-service technologies that revolutionized customer interactions, and cracked the code on crafting exceptional customer journeys and building lasting brand loyalty.</p><p> </p><figure class="w-richtext-align-floatleft w-richtext-figure-type-image"><div><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/671fe1c26b4cf246e0909ea1_CX%2520Summit%25202024%2520-%25204.jpeg" alt="CX Summit 2024 - 4" loading="lazy"/></div></figure><p> </p><p>Our CGO, <a href="https://www.linkedin.com/in/ormanuel/" target="_blank">Manuel Oothria Raj</a>, addressed a room full of top executives and business leaders. He delved into the evolution of customer feedback mechanisms and how organizations have adapted to meet consumers' ever-changing needs.</p><p>During the insightful presentation he highlighted the importance of customer experience (CX) in today's business landscape, the significance of Generative AI and its potential impact on reshaping CX strategies, the evolution of customer experience analytics, key challenges in CX analytics and Clootrack’s approach to balancing Generative AI and human insight.</p><p> </p><p>‍</p><p>‍</p><figure class="w-richtext-align-floatright w-richtext-figure-type-image"><div><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/671fe1c22a0b49532f571072_CX%2520Summit%25202024%2520-%25206.jpeg" alt="CX Summit 2024 - 6" loading="lazy"/></div></figure><p> </p><p>‍</p><p>He also moderated a panel discussion on the critical balance between personalization and data protection in customer experience (CX). This discussion emphasized that prioritizing transparency and consent management can lead to long-term competitive advantages in building customer trust.</p><p>‍</p><p>We were pleased to be part of this wonderful event and as their <strong>silver partner</strong>!</p><h1>‍</h1><h1> Join us at CX Global Summit Middle East 2024 </h1><div class="w-embed w-script"><script charset="utf-8" type="text/javascript" src="//js-eu1.hsforms.net/forms/embed/v2.js"></script> <script> hbspt.forms.create({ region: "eu1", portalId: "24894098", formId: "82a96459-d9bd-40d4-b316-b068c7c3afaa" }); </script> <style> form#hsForm_82a96459-d9bd-40d4-b316-b068c7c3afaa { padding: 20px; border: 1px solid; } </style></div></aside></div><div class="social-sharing-wrapper"><div class="w-layout-hflex flex-block-3"><div class="social-share-text">Share: </div><div class="social-icons"><div class="code-embed-6 w-embed"><div 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