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ID Theft</a></li></ul><div class="adgeletti-ad-div" id="adgeletti-ad-div-PB00-0px-infinity" style="display:none"></div></div><h1>Consumer Issues &amp; ID Theft</h1><div class="cmListHeader"><p><table width="100%" border="0" cellpadding="4"><tbody><tr><td valign="top"> One of the things I hope you will learn from my website is empowerment. That includes taking charge of your own money and knowing how to fight for your consumer rights. Learn how to protect yourself and effectively battle bureaucracy.</td><td width="10"></td><td style="font-size: 11px;" valign="top" width="175"><b>Helpful Guides and Links:</b><br><a href="/web/20130514125254/http://www.clarkhoward.com/news/consumer-issues-id-theft/sample-complaint-letters/nFbN/">Clark's Sample Letters</a><br><a href="/web/20130514125254/http://www.clarkhoward.com/news/consumer-issues-id-theft/sample-letters-drop-dead-letter/nFbC/">Collection 'Drop Dead' Letter</a><br><a href="/web/20130514125254/http://www.clarkhoward.com/news/personal-finance-credit/legal-self-help-sites-state/nFby/">Legal self-help sites</a><br><a href="https://web.archive.org/web/20130514125254/http://clarkhoward.com/p/boards/ch/postlist.pl?Cat=&amp;Board=clarkhowardcustomernoservice">Talk: Customer Service forum</a><br><a href="/web/20130514125254/http://www.clarkhoward.com/consumer-issues-id-theft-resources/">Resources &amp; Contacts </a></td></tr></tbody></table></p><h3 class="divider">Categories within Consumer Issues &amp; ID Theft</h3><ul class="category_list"><li class="sprite iconListBullet"><a href="/web/20130514125254/http://www.clarkhoward.com/categories/consumer-issues-id-theft/arbitration/">Arbitration</a></li><li class="sprite iconListBullet"><a href="/web/20130514125254/http://www.clarkhoward.com/categories/consumer-issues-id-theft/collection-agencies/">Collection Agencies</a></li><li class="sprite iconListBullet"><a href="/web/20130514125254/http://www.clarkhoward.com/categories/consumer-issues-id-theft/computer-scams-id-theft/">Computer Scams &amp; ID Theft</a></li><li class="sprite iconListBullet"><a href="/web/20130514125254/http://www.clarkhoward.com/categories/consumer-issues-id-theft/customer-service/">Customer Service</a></li><li class="sprite iconListBullet"><a href="/web/20130514125254/http://www.clarkhoward.com/categories/consumer-issues-id-theft/disputes-complaints/">Disputes &amp; Complaints</a></li><li class="sprite iconListBullet"><a href="/web/20130514125254/http://www.clarkhoward.com/categories/consumer-issues-id-theft/identity-theft/">Identity Theft</a></li><li class="sprite iconListBullet"><a href="/web/20130514125254/http://www.clarkhoward.com/categories/consumer-issues-id-theft/mailings-solicitations/">Mailings &amp; Solicitations</a></li><li class="sprite iconListBullet"><a href="/web/20130514125254/http://www.clarkhoward.com/categories/consumer-issues-id-theft/privacy-security/">Privacy &amp; Security</a></li><li class="sprite iconListBullet"><a href="/web/20130514125254/http://www.clarkhoward.com/categories/consumer-issues-id-theft/protecting-your-privacy/">Protecting Your Privacy</a></li><li class="sprite iconListBullet"><a href="/web/20130514125254/http://www.clarkhoward.com/categories/consumer-issues-id-theft/ratings-surveys/">Ratings &amp; Surveys</a></li><li class="sprite iconListBullet"><a href="/web/20130514125254/http://www.clarkhoward.com/categories/consumer-issues-id-theft/recalls/">Recalls</a></li><li class="sprite iconListBullet"><a href="/web/20130514125254/http://www.clarkhoward.com/categories/consumer-issues-id-theft/suits-settlements/">Suits &amp; Settlements</a></li></ul><div class="cmClear"></div></div><div class="cmListWell"><span class="cmListItemCount">190 items </span><div class="cmPaginationContainer"><span class="cmPaginationResults"> Results 1 - 10 of 190</span><a class="cmPaginationNext" href="?page=2">next &#62;</a></div><div class="cmClear"></div><div class="list"><div class="cmListItem cmClearfix" id=""><div class="cmListImage cmPhotoBorderWhite cmLightBoxShadow"><a href="https://web.archive.org/web/20130514125254/http://www.clarkhoward.com/news/clark-howard/consumer-issues-id-theft/college-kids-and-20-somethings-are-prime-targets-i/nDmTT/"><img width="90" height="90" src="https://web.archive.org/web/20130514125254im_/http://media.cmgdigital.com/shared/lt/lt_cache/resize/90x90/img/photos/2013/03/04/32/65/dumpster1.jpg" title="Dumpster diving" alt="Federal investigators are looking into a dumpster full of medical documents that Channel 2's Ross Cavitt found dumped outside an office complex in Hiram. "/></a></div><h4><a href="https://web.archive.org/web/20130514125254/http://www.clarkhoward.com/news/clark-howard/consumer-issues-id-theft/college-kids-and-20-somethings-are-prime-targets-i/nDmTT/">Identity theft happens in the dumpster!</a></h4><p>College students and young people in general are among the most-targeted groups by identity thieves. The Better Business Bureau reports that a quarter of all identity theft cases are among college kids. Meanwhile, a FOX TV affiliate cited different data from the Federal Trade Commission that said young adults age ...</p><ul class="footer"><li>6:00 a.m. Friday, May 10, 2013</li><li><span class="sprite iconComments"> Comments&nbsp;&nbsp;(2) </span>&nbsp;&nbsp; </li></ul></div><div class="cmListItem cmClearfix" id=""><div class="cmListImage cmPhotoBorderWhite cmLightBoxShadow"><a href="https://web.archive.org/web/20130514125254/http://www.clarkhoward.com/news/clark-howard/personal-finance-credit/new-banking-satisfaction-survey-shows-small-banks-/nCXK4/"><img width="90" height="90" src="https://web.archive.org/web/20130514125254im_/http://media.cmgdigital.com/shared/lt/lt_cache/resize/90x90/img/photos/2010/11/30/00411831.jpg" title=" " alt=""/></a></div><h4><a href="https://web.archive.org/web/20130514125254/http://www.clarkhoward.com/news/clark-howard/personal-finance-credit/new-banking-satisfaction-survey-shows-small-banks-/nCXK4/">Big banks improving, but still behind the curve</a></h4><p>The 2013 U.S. Retail Banking Satisfaction Study finds big banks making gains in customer service, but they're still far behind small local community banks and credit unions. J.D. Power took a look at banks and rated them by region, based on the input from more than 50,000 respondents in their ...</p><ul class="footer"><li>6:00 a.m. Friday, May 10, 2013</li><li></li></ul></div><div class="cmListItem cmClearfix" id=""><!-- requires javascript/modernizr.js --><div class="cmListImage cmPhotoBorderWhite cmLightBoxShadow"><a href="https://web.archive.org/web/20130514125254/http://www.clarkhoward.com/videos/clark-howard/personal-finance-credit/justin-biebers-new-debit-card-for-kids/vx7Dc/"><img width="90" height="90" src="https://web.archive.org/web/20130514125254im_/http://media.cmgdigital.com/shared/lt/lt_cache/resize/90x90/img/videothumbs/2013/04/17/b1/c9/1c23872c-a78b-11e2-bd8a-0019b9b9e241.jpg" title="Justin Bieber's new debit card for kids" alt="Justin Bieber's new debit card for kids"/><span class="cmPlayBtn"></span></a></div><h4><a href="https://web.archive.org/web/20130514125254/http://www.clarkhoward.com/videos/clark-howard/personal-finance-credit/justin-biebers-new-debit-card-for-kids/vx7Dc/">Justin Bieber&#39;s new debit card for kids</a><span class="cmSpriteContentType video"></span></h4><p>Hey, parents! There's a rip-off aimed at your young "Belieber" that might appeal to his or her musical tastes, but it does no favors for your wallet or theirs!</p><ul class="footer"><li>12:00 a.m. Thursday, May 2, 2013</li><li></li></ul></div><div class="cmListItem cmClearfix" id=""><!-- requires javascript/modernizr.js --><div class="cmListImage cmPhotoBorderWhite cmLightBoxShadow"><a href="https://web.archive.org/web/20130514125254/http://www.clarkhoward.com/videos/clark-howard/personal-finance-credit/give-bank-of-america-the-heave-ho/vxyG4/"><img width="90" height="90" src="https://web.archive.org/web/20130514125254im_/http://media.cmgdigital.com/shared/lt/lt_cache/resize/90x90/img/videothumbs/2013/04/12/dd/d5/9b9a4882-a3a4-11e2-a411-00188b749d9b.jpg" title="Giving Bank of America the heave-ho" alt="Giving Bank of America the heave-ho"/><span class="cmPlayBtn"></span></a></div><h4><a href="https://web.archive.org/web/20130514125254/http://www.clarkhoward.com/videos/clark-howard/personal-finance-credit/give-bank-of-america-the-heave-ho/vxyG4/">Giving Bank of America the heave-ho</a><span class="cmSpriteContentType video"></span></h4><p>BoA is the banking industry's leader in customer complaints. If you still bank with this behemoth, here's why you need to fire them now!</p><ul class="footer"><li>12:00 a.m. Wednesday, April 24, 2013</li><li><span class="sprite iconComments"> Comments&nbsp;&nbsp;(7) </span>&nbsp;&nbsp; </li></ul></div><div class="cmListItem cmClearfix" id=""><div class="cmListImage cmPhotoBorderWhite cmLightBoxShadow"><a href="https://web.archive.org/web/20130514125254/http://www.clarkhoward.com/news/clark-howard/personal-finance-credit/bank-americas-new-atms-let-you-talk-real-person/nXSwt/"><img width="90" height="90" src="https://web.archive.org/web/20130514125254im_/http://media.cmgdigital.com/shared/lt/lt_cache/resize/90x90/img/photos/2013/02/26/9b/39/BECU-ATM.jpg" title="BECU ATM" alt=""/></a></div><h4><a href="https://web.archive.org/web/20130514125254/http://www.clarkhoward.com/news/clark-howard/personal-finance-credit/bank-americas-new-atms-let-you-talk-real-person/nXSwt/">Bank of America&#39;s new ATMs let you talk to a real person</a></h4><p>A big bank known for customer no-service is about to do something that's very customer friendly. Bank of America is rolling out ATMs with "teller assist" that will give customers the ability to speak with a remote teller from 7 in the morning until 10 at night during weekday, and ...</p><ul class="footer"><li>6:00 a.m. Tuesday, April 23, 2013</li><li></li></ul></div><div class="cmListItem cmClearfix" id=""><div class="cmListImage cmPhotoBorderWhite cmLightBoxShadow"><a href="https://web.archive.org/web/20130514125254/http://www.clarkhoward.com/news/clark-howard/consumer-issues-id-theft/how-you-can-be-jailed-over-unpaid-debt-some-states/nFzj5/"><img width="90" height="90" src="https://web.archive.org/web/20130514125254im_/http://media.cmgdigital.com/shared/lt/lt_cache/resize/90x90/img/photos/2011/04/06/MP900442197.JPG" title=" " alt=""/></a></div><h4><a href="https://web.archive.org/web/20130514125254/http://www.clarkhoward.com/news/clark-howard/consumer-issues-id-theft/how-you-can-be-jailed-over-unpaid-debt-some-states/nFzj5/">Debtors&#39; prison makes a return in some states </a></h4><p>I've long said to you as an article of faith that there is no debtors' prison in the United States. However, I now have to eat my words because of a dangerous new trend where people are being thrown in jail over unpaid credit card debt that they may not ...</p><ul class="footer"><li>6:00 a.m. Friday, April 19, 2013</li><li></li></ul></div><div class="cmListItem cmClearfix" id=""><!-- requires javascript/modernizr.js --><div class="cmListImage cmPhotoBorderWhite cmLightBoxShadow"><a href="https://web.archive.org/web/20130514125254/http://www.clarkhoward.com/videos/clark-howard/scams-rip-offs/new-online-shopping-email-scam/vxLp6/"><img width="90" height="90" src="https://web.archive.org/web/20130514125254im_/http://media.cmgdigital.com/shared/lt/lt_cache/resize/90x90/img/videothumbs/2013/04/04/d6/64/df0f8f74-9d68-11e2-91ad-00188b749d9b.jpg" title="New online shopping email scam" alt="New online shopping email scam"/><span class="cmPlayBtn"></span></a></div><h4><a href="https://web.archive.org/web/20130514125254/http://www.clarkhoward.com/videos/clark-howard/scams-rip-offs/new-online-shopping-email-scam/vxLp6/">New online shopping email scam</a><span class="cmSpriteContentType video"></span></h4><p>A new email scam is out there--this time involving Amazon and other e-tailers. Clark tips you off...so no one rips you off!</p><ul class="footer"><li>12:00 a.m. Wednesday, April 17, 2013</li><li></li></ul></div><div class="cmListItem cmClearfix" id=""><div class="cmListImage cmPhotoBorderWhite cmLightBoxShadow"><a href="https://web.archive.org/web/20130514125254/http://www.clarkhoward.com/news/clark-howard/consumer-issues-id-theft/jc-penneys-failed-pricing-campaign-sign-tough-time/nPZR6/"><img width="90" height="90" src="https://web.archive.org/web/20130514125254im_/http://media.cmgdigital.com/shared/lt/lt_cache/resize/90x90/img/photos/2012/01/05/30/9b/MP900409485.JPG" title=" " alt="Get more money-saving advice at ClarkHoward.com"/></a></div><h4><a href="https://web.archive.org/web/20130514125254/http://www.clarkhoward.com/news/clark-howard/consumer-issues-id-theft/jc-penneys-failed-pricing-campaign-sign-tough-time/nPZR6/">J.C. Penney fires CEO, company is on the ropes</a></h4><p>We are addicted to sales to the point that sometimes we conspire against ourselves and actually miss out on deals. J.C. Penney has fired CEO Ron Johson, a refugee from Apple, after a series of failed experiments aimed to boost sales at the struggling retailer. But sales are down 25% ...</p><ul class="footer"><li>6:00 a.m. Wednesday, April 10, 2013</li><li></li></ul></div><div class="cmListItem cmClearfix" id=""><div class="cmListImage cmPhotoBorderWhite cmLightBoxShadow"><a href="https://web.archive.org/web/20130514125254/http://www.clarkhoward.com/news/clark-howard/consumer-issues-id-theft/worst-company-america-soon-be-crowned/nCMn3/"><img width="90" height="90" src="https://web.archive.org/web/20130514125254im_/http://media.cmgdigital.com/shared/lt/lt_cache/resize/90x90/img/photos/2012/06/05/9e/1c/iphone.JPG" title=" " alt="Get more consumer advice on ClarkHoward.com and The Clark Howard Show."/></a></div><h4><a href="https://web.archive.org/web/20130514125254/http://www.clarkhoward.com/news/clark-howard/consumer-issues-id-theft/worst-company-america-soon-be-crowned/nCMn3/">EA named the worst company in America</a></h4><p>Part of my nature as an optimist is that I like to look at positive things. But there's an annual tally of companies modeled on the NCAA bracket that's so funny and puts the focus on bad companies that I thought it would be a good thing to bring to ...</p><ul class="footer"><li>6:00 a.m. Wednesday, April 10, 2013</li><li></li></ul></div><div class="cmListItem cmClearfix" id=""><!-- requires javascript/modernizr.js --><div class="cmListImage cmPhotoBorderWhite cmLightBoxShadow"><a href="https://web.archive.org/web/20130514125254/http://www.clarkhoward.com/videos/clark-howard/consumer-issues-id-theft/can-you-trust-the-better-business-bureau/vt5rQ/"><img width="90" height="90" src="https://web.archive.org/web/20130514125254im_/http://media.cmgdigital.com/shared/lt/lt_cache/resize/90x90/img/videothumbs/2013/03/22/33/17/453c3028-9318-11e2-867b-0019b9b9e241.jpg" title="Can you trust the Better Business Bureau?" alt="Can you trust the Better Business Bureau?"/><span class="cmPlayBtn"></span></a></div><h4><a href="https://web.archive.org/web/20130514125254/http://www.clarkhoward.com/videos/clark-howard/consumer-issues-id-theft/can-you-trust-the-better-business-bureau/vt5rQ/">Can you trust the Better Business Bureau?</a><span class="cmSpriteContentType video"></span></h4><p>Can you trust the BBB? Clark tells you the right way to use BBB ratings when you're researching a business.</p><ul class="footer"><li>12:00 a.m. Friday, April 5, 2013</li><li><span class="sprite iconComments"> Comments&nbsp;&nbsp;(2) </span>&nbsp;&nbsp; </li></ul></div></div><span class="cmListItemCount">190 items </span><div class="cmPaginationContainer"><span class="cmPaginationResults"> Results 1 - 10 of 190</span><a class="cmPaginationNext" href="?page=2">next &#62;</a></div><div class="cmClear"></div></div><div class="cmClear">&nbsp;</div><div class="cmAd cmAdContextual"><!-- begin google adsense --><div id="writecapture39464877"></div><script type="text/javascript"> marimo.emit('writecapture39464877_ready'); marimo.add_widget({"wc_compatibility_mode": false, "html": "$NEWLINE $BEGINSCRIPT type=\"text/javascript\">$NEWLINE google_ad_client = \"pub-4927466948888122\";$NEWLINE google_ad_slot = \"7916052247\";$NEWLINE google_ad_width = \"468\";$NEWLINE google_ad_height = \"60\";$NEWLINE google_adtest = \"\";$NEWLINE $ENDSCRIPT$NEWLINE $BEGINSCRIPT src=\"http://pagead2.googlesyndication.com/pagead/show_ads.js\" type=\"text/javascript\">$ENDSCRIPT$NEWLINE", "id": "writecapture39464877", "widget_prototype": "writecapture_widget"}); 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Please sign in</h2> {* #userInformationForm *} {* traditionalSignIn_emailAddress *} {* traditionalSignIn_password *} <div class="capture_form_item"> {* traditionalSignIn_signInButton *} <a href="#" data-capturescreen="forgotPassword" id="forgotPasswordLink">Forgot your password?</a></div><div class="capture_centerText switchLink"><a href="#" data-cancelcapturereturnexperience="true">Use another account</a></div> {* /userInformationForm *} </div></div></div><div style="display:none;" id="socialRegistration" class="capture_lrg_footer"><div class="capture_header"><h1>You're Almost Done!</h1></div><div class="capture_signup"><h2>Select a display name and password</h2> {* #socialRegistrationForm *} {* socialRegistration_displayName *} {* socialRegistration_emailAddress *} {* traditionalRegistration_password *} {* traditionalRegistration_passwordConfirm *} <h2>Tell us about yourself</h2> {* registration_firstName *} {* registration_lastName *} {* registration_postalZip *} {* registration_birthday *} {* registration_gender *} <div class="capture_form_item"><label>*Indicates Required Field</label></div> {* agreeToTerms *} <div class="capture_footer"><div class="capture_left"> {* backButton *} </div><div class="capture_right"> {* socialRegistration_signInButton *} </div></div> {* /socialRegistrationForm *} </div></div><div style="display:none;" id="traditionalRegistration"><div class="capture_header"><h1>Create a New Account</h1></div><div class="capture_signup"><h2>Select a display name and password</h2><p>Already have an account? <a href="#" data-capturescreen="signIn">Sign In</a></p> {* #registrationForm *} {* traditionalRegistration_displayName *} {* traditionalRegistration_emailAddress *} {* traditionalRegistration_password *} {* traditionalRegistration_passwordConfirm *} <h2>Tell us about yourself</h2> {* registration_firstName *} {* registration_lastName *} {* registration_postalZip *} {* registration_birthday *} {* registration_gender *} <div class="capture_form_item"><label>*Indicates Required Field</label></div> {* agreeToTerms *} <div class="capture_footer"><div class="capture_left"> {* createAccountButton *} </div></div> {* /registrationForm *} </div></div><div style="display:none;" id="traditionalRegistrationBlank"><div class="capture_header"><h1>Create a New Account</h1></div><div class="capture_signup"><p>Already have an account? <a href="#" data-capturescreen="signIn">Sign In</a></p> {* #registrationFormBlank *} {* registration_firstName *} {* registration_lastName *} {* traditionalRegistration_displayName *} {* traditionalRegistration_emailAddressBlank *} {* registration_birthday *} {* registration_gender *} {* registration_postalZip *} {* traditionalRegistration_passwordBlank *} {* traditionalRegistration_passwordConfirmBlank *} <div class="capture_form_item"><label>*Indicates Required Field</label></div> {* agreeToTerms *} <div class="capture_footer"><div class="capture_left"> {* backButton *} </div><div class="capture_right"> {* createAccountButton *} </div></div> {* /registrationForm *} </div></div><div style="display:none;" id="registrationSuccess"><div class="capture_header"><h1>Thank you for registering!</h1></div><div class="capture_success"><p>We have sent you a confirmation email. 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