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Официальная служба поддержки | HUAWEI Россия
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window.digitalData.page.pageInfo.siteCode2 : ''; const ecommerceSiteCodeList = ['uk', 'fr', 'de', 'es', 'it', 'nl','ro', 'pt', 'pl', 'cz', 'tr', 'my', 'sa', 'ae', 'th', 'jp', 'pe', 'mx', 'cl', 'co', 'za', 'ru', 'ph']; return ecommerceSiteCodeList.indexOf(siteCode) > -1; } // 在运动健康/智慧生活服务页面webView中,隐藏页面头尾 if ((isHealthWebView() && isEcommerceSite()) || isSupportPageInAppView()) { addCssByStyle(appWebViewStyle); } })(); </script> <script type="text/javascript"> window.dataLayer = window.dataLayer || []; function getChapter1(){ var pageType = window.digitalData.page.category.pageType; pageType = pageType.split("_")[0]; var chapter1 = ""; switch(pageType){ case "homepage": chapter1 = "Home";break; case "support": chapter1 = "support";break; case "product-detail": chapter1 = "Mkt products";break; case "product-listing": chapter1 = "Mkt products";break; default: chapter1 = window.digitalData.page.category.primaryCategory; } return chapter1; } function getChapter2(){ var pageType = window.digitalData.page.category.pageType; pageType = pageType.split("_")[0]; var chapter2 = window.digitalData.page.category.subCategory1; if(pageType == "product-detail" || pageType == "product-listing"){ chapter2 = window.digitalData.page.category.primaryCategory; } return chapter2; } function getChapter3(){ var chapter3 = window.digitalData.page.category.subCategory2; var pageType = window.digitalData.page.category.pageType; pageType = pageType.split("_")[0]; if(pageType == "product-detail"){ chapter3 = window.digitalData.page.category.subCategory1; } return chapter3; } function getPageName(){ var pageName = ""; var pathArr = location.pathname.split("/"); for(var index = pathArr.length - 1; index > 0; index --){ if(pathArr[index] != ""){ pageName = pathArr[index]; if(pageName.indexOf(".html") != -1){ pageName = pageName.split(".")[0]; } break; } } return pageName; } /* * * 判断是否APP内嵌,设置siteId * */ function getMktDmpaSiteId(){ var dmpa_siteId = ""; if(window.integrationJsInterface ||window.integrationJsInterfaceWebview){ dmpa_siteId = "HuaweiStore-app"; }else{ dmpa_siteId = $(window).width() < 1199.98?"HuaweiStore-wap":"HuaweiStore-web"; } return dmpa_siteId; } var DMPA_SCRIPT_BASEURL = ""; var dmpa_init_mkt_dmpa_params = { "siteId": getMktDmpaSiteId(), "IP":null , "userId": null, "sessionId": null , "country" : digitalData.page.pageInfo?digitalData.page.pageInfo.siteCode2:"", "siteLanguage": digitalData.page.pageInfo.language?digitalData.page.pageInfo.language.replace("_","-"):"", "siteName": digitalData.page.pageInfo?digitalData.page.pageInfo.siteCode2:"" } /* * * * 设置dmpa5公共参数 * * */ function initMktDmpa5(){ if(typeof dmpa5 === 'undefined' || document.readyState !=='complete'){ return; } //查询用户ID try{ //获取uum的API var uumApi = mktConfig.uumApi; if(uumApi != null && uumApi != ""){ var uumHost = uumApi.substring(0, uumApi.search("/users")); //tokenApi var tokenApiUrl = uumHost + "/gateway/csrfToken?_=" + Date.now(); //若用户已经登录,则调用UUM接口查询用户信息 $.ajax({ type:"GET", url: uumApi+"/v1/login/info", dataType:"json", xhrFields:{withCredentials:true} }).always(function(result){ if(result && result.resultCode == 0){ dmpa_init_mkt_dmpa_params.userId = result.data.userId; } //设置sessionId $.ajax({ type: "get", url: tokenApiUrl, xhrFields: { withCredentials: true }, crossDomain: true }).always(function(result){ if(result && result.resultCode == 0){ dmpa_init_mkt_dmpa_params.sessionId = result.data; } setMktDmpaParams(dmpa_init_mkt_dmpa_params); }); }) }else{ dmpa_init_mkt_dmpa_params.userId = ''; //会话中心未配置 setMktDmpaParams(dmpa_init_mkt_dmpa_params); } }catch(e){ } } function setMktDmpaParams(dmpaParams){ if(typeof dmpa5 === 'undefined'){ return; } dmpa5('set', dmpaParams); //公共参数初始化 dmpa5('setTrackerUrl',DMPA_SCRIPT_BASEURL+"/"); dmpa5('setAutoSendPV',false);//禁止自动发送 pv dmpa5('setDMPAVersion', 5); // 设置DMPA版本 dmpa5('setAutoSendPP',false);//禁止自动发送 pp dmpa5('setAutoLinkTracking',false);//禁止自动发送 link //设置dmpa参数后发送一次pv trackMktDmpaPV(); } /** * 设置dmpa的访客userId */ function buildMktDmpaUserId(){ var userId = 'xxxxxxxx-xxxx-4xxx-yxxx-xxxxxxxx'.replace(/[xy]/g, function(c) { var r = Math.random() * 16 | 0, v = c == 'x' ? r : (r & 0x3 | 0x8); return v.toString(16); }); if(typeof $.cookie === 'function'){ var site_name = window.site || window.siteCode || ''; } return userId; } /** * 发送dmpa的pv,适用于mkt/服务/活动 * */ function trackMktDmpaPV(){ // 判断是否为 App Webview var isAppWebview = window.integrationJsInterface || window.integrationJsInterfaceWebview; var referrerUrl = ''; if (document.referrer.length > 0) { referrerUrl = document.referrer;} try { if (referrerUrl.length == 0 && opener.location.href.length > 0) { referrerUrl = opener.location.href; } } catch (e) {} var pvData = { "title": $("title").text() || null, "location": location.origin + location.pathname || null, "uri": digitalData.page.pageInfo.uri || null , "referrerUrl": referrerUrl || null, "trackSource": null, "trackMedium": null, "trackCampaign": null, "trackContent": null, "trackTerm": null, "pageLoadDelay": null, "pageHierarchy": null, "subModuleName": getMktDmpaSubModuleName() } // PDP页增加跟踪需要的额外参数 if (digitalData.page.pageInfo.isProductDetailPage && digitalData.product && digitalData.product.productInfo) { pvData["additionalProperty"] = JSON.stringify({ "product_name": digitalData.product.productInfo.marketingName, "page_view": "PDP" }); } if (!isAppWebview) { dmpa5("trackPageView", pvData); } } /** * 获取子模块名称 */ function getMktDmpaSubModuleName(){ var url = location.href; var moduleName = ""; if(url.indexOf("/support/") != -1){ moduleName = "Support"; }else if(url.indexOf("/community/") != -1){ moduleName = "Community"; }else if(url.indexOf("/promo/") != -1 || url.indexOf("/offer/") != -1 ){ //活动以及促销组件 moduleName = "Activity"; }else if(url.indexOf("/shop/") != -1 || url.indexOf("/buy/") != -1){ moduleName = "eCommerce"; }else{ moduleName = "Marketing"; } return moduleName; } </script> <script> var siteCode = window.digitalData ? window.digitalData.page.pageInfo.siteCode2 : ''; var pageCategory = window.digitalData ? window.digitalData.page.category.pageType: ''; var countryCode = window.digitalData ? window.digitalData.page.pageInfo.countryCode: ''; var language = window.digitalData ? window.digitalData.page.pageInfo.language: ''; var siteName = window.digitalData ? window.digitalData.page.pageInfo.siteName:''; var pageProductInfo = window.digitalData.product ? window.digitalData.product.productInfo:''; function dateFormat(fmt) { var d = new Date(); var local = d.getTime(); var offset = d.getTimezoneOffset() * 60000; var localUtc = new Date().getTimezoneOffset() / 60; var utcTime; if (localUtc > 0) { utcTime = local - offset; } else { utcTime = local + offset; } var CNTime = utcTime + 3600000 * 8; var nd = new Date(CNTime); var o = { "M+": nd.getMonth() + 1, "d+": nd.getDate(), "H+": nd.getHours(), "m+": nd.getMinutes(), "s+": nd.getSeconds(), "q+": Math.floor((nd.getMonth() + 3) / 3), "S": nd.getMilliseconds() }; if (/(y+)/.test(fmt)) fmt = fmt.replace(RegExp.$1, (nd.getFullYear() + "").substr(4 - RegExp.$1.length)); for (var k in o) if (new RegExp("(" + k + ")").test(fmt)) fmt = fmt.replace(RegExp.$1, (RegExp.$1.length == 1) ? (o[k]) : (("00" + o[k]).substr(("" + o[k]).length))); return fmt; } // hitTimeStamp : YYYYMMDD_hh:mm:ss 时区是(GMT+08:00) China Time,就是GA全球视图的时区 window.dataLayer.push({ userId: "", sessionId: "", firstSourceMedium:"", lastSourceMedium:"", accountStatus: "", loginStatus: "", hitTimeStamp: dateFormat("yyyy-MM-dd_HH:mm:ss"), pageCategory: pageCategory, siteCountryCode: countryCode, siteLanguage: language, siteCountryName: siteName, "productMktName":pageProductInfo&&pageProductInfo.marketingName||'', "productCategory":pageProductInfo&&pageProductInfo.category||'', "userCategory":"" }); if(pageCategory == 'search') { var reg = new RegExp("(^|&)keyword=([^&]*)(&|$)"); var val = window.location.search.substr(1).match(reg); if(val!=null&&val[2]) { var searchKeyword=decodeURIComponent(val[2]) window.dataLayer.push({ cat55: "product", kw55: searchKeyword, siteSearchResults: "" }); } ; } </script> <script type="text/javascript"> /** * 获取url中的参数 */ function getUrlParam(name) { var reg = new RegExp("(^|&)" + name + "=([^&]*)(&|$)"); //构造一个含有目标参数的正则表达式对象 var r = window.location.search.substr(1).match(reg); //匹配目标参数 if (r != null) { return decodeURIComponent(r[2]); } return null; //返回参数值 } </script> <script type="text/plain" class="cookie-package-controller analysis-cookie"> (function (w, d, s, l, i) { w[l] = w[l] || []; w[l].push({ 'gtm.start': new Date().getTime(), event: 'gtm.js' }); var f = d.getElementsByTagName(s)[0], j = d.createElement(s), dl = l != 'dataLayer' ? '&l=' + l : ''; j.async = true; j.src = 'https://www.googletagmanager.com/gtm.js?id=' + i + dl; f.parentNode.insertBefore(j, f); })(window, document, 'script', 'dataLayer', 'GTM-MBP7H56'); </script> <script type="text/javascript"> var enableExternalLinkPopup = Boolean(true); var externalLinkWhitelist = "[\x22huawei.com\x22,\x22h5hosting\u002Ddrcn.dbankcdn.cn\x22,\x22vmall.com\x22,\x22dpd.pt\x22,\x22cn.biosenseclinic.com\x22,\x22contentcenter\u002Ddrcn.dbankcdn.com\x22,\x22css\u002Dcomplain\u002Ddrcn.platform.dbankcloud.cn\x22,\x22fancourier.ro\x22]" != '' ? JSON.parse("[\x22huawei.com\x22,\x22h5hosting\u002Ddrcn.dbankcdn.cn\x22,\x22vmall.com\x22,\x22dpd.pt\x22,\x22cn.biosenseclinic.com\x22,\x22contentcenter\u002Ddrcn.dbankcdn.com\x22,\x22css\u002Dcomplain\u002Ddrcn.platform.dbankcloud.cn\x22,\x22fancourier.ro\x22]") : []; </script> <script type="text/javascript"> var enableNewCookieCfg = Boolean(true); var cookieModeSetting = "fusionPromptModeB"; var ctlAnalysisCookie = Boolean(true); var ctlAdvertiseCookie = Boolean(false); var enableDefaultCookieAccept = Boolean(); var pushForConsentTime = "2024\u002D04\u002D25"; var pushForConsentTimeNewMode = ""; // 分享于My Huawei App中打开 开关 var enableShareFeature = Boolean(true); // My Huawei App 下载页面地址配置项 var appDownloadLink = ""; // 是否启用 App 侧 FA 数据推送 var enableAppFa = Boolean(); // App 区域映射Json配置项 var appRegionMapperJsonStr = "[{\r\n \x22region\x22: \x22fr_FR\x22,\r\n \x22site\x22: \x22fr\x22\r\n }, {\r\n \x22region\x22: \x22en_GB\x22,\r\n \x22site\x22: \x22uk\x22\r\n }, {\r\n \x22region\x22: \x22de_DE\x22,\r\n \x22site\x22: \x22de\x22\r\n }, {\r\n \x22region\x22: \x22it_IT\x22,\r\n \x22site\x22: \x22it\x22\r\n }, {\r\n \x22region\x22: \x22es_ES\x22,\r\n \x22site\x22: \x22es\x22\r\n }, {\r\n \x22region\x22: \x22nl_NL\x22,\r\n \x22site\x22: \x22nl\x22\r\n }, {\r\n \x22region\x22: \x22ja_JP\x22,\r\n \x22site\x22: \x22jp\x22\r\n }, {\r\n \x22region\x22: \x22en_PH\x22,\r\n \x22site\x22: \x22ph\x22\r\n }, {\r\n \x22region\x22: \x22zh_CN\x22,\r\n \x22site\x22: \x22cn\x22\r\n }, {\r\n \x22region\x22: \x22en_ZA\x22,\r\n \x22site\x22: \x22za\x22\r\n }, {\r\n \x22region\x22: \x22pl_PL\x22,\r\n \x22site\x22: \x22pl\x22\r\n }, {\r\n \x22region\x22: \x22ru_RU\x22,\r\n \x22site\x22: \x22ru\x22\r\n }, {\r\n \x22region\x22: \x22th_TH\x22,\r\n \x22site\x22: \x22th\x22\r\n }, {\r\n \x22region\x22: \x22cs_CZ\x22,\r\n \x22site\x22: \x22cz\x22\r\n }, {\r\n \x22region\x22: \x22ro_RO\x22,\r\n \x22site\x22: \x22ro\x22\r\n }, {\r\n \x22region\x22: \x22tr_TR\x22,\r\n \x22site\x22: \x22tr\x22\r\n }, {\r\n \x22region\x22: \x22es_PE\x22,\r\n \x22site\x22: \x22pe\x22\r\n }, {\r\n \x22region\x22: \x22pt_PT\x22,\r\n \x22site\x22: \x22pt\x22\r\n }, {\r\n \x22region\x22: \x22ar_AE\x22,\r\n \x22site\x22: \x22ae\x22\r\n }, {\r\n \x22region\x22: \x22en_AE\x22,\r\n \x22site\x22: \x22ae_en\x22\r\n }, {\r\n \x22region\x22: \x22ar_EG\x22,\r\n \x22site\x22: \x22eg\x22\r\n }, {\r\n \x22region\x22: \x22en_EG\x22,\r\n \x22site\x22: \x22eg_en\x22\r\n }, {\r\n \x22region\x22: \x22ar_SA\x22,\r\n \x22site\x22: \x22sa\x22\r\n }, {\r\n \x22region\x22: \x22en_SA\x22,\r\n \x22site\x22: \x22sa_en\x22\r\n }, {\r\n \x22region\x22: \x22es_CL\x22,\r\n \x22site\x22: \x22cl\x22\r\n }, {\r\n \x22region\x22: \x22es_MX\x22,\r\n \x22site\x22: \x22mx\x22\r\n }, {\r\n \x22region\x22: \x22es_CO\x22,\r\n \x22site\x22: \x22co\x22\r\n }, {\r\n \x22region\x22: \x22en_MY\x22,\r\n \x22site\x22: \x22my\x22\r\n }, {\r\n \x22region\x22: \x22id_ID\x22,\r\n \x22site\x22: \x22id\x22\r\n }, {\r\n \x22region\x22: \x22en_AU\x22,\r\n 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"None"; var apiHost = "https:\/\/itrinity\u002Dru.c.huawei.com\/eCommerce\/"; var loginApiHost = "https:\/\/itrinity\u002Dru.c.huawei.com\/users\/"; var upPersonalCenterLink = "https:\/\/id8.cloud.huawei.com\/CAS\/portal\/userRegister\/regbyphone.html?loginChannel=27000000\x26reqClientType=27\x26lang=ru\u002Dru\x26service=https:\/\/itrinity\u002Dru.c.huawei.com\/users\/v1\/login\/casLogin?callback=https:\/\/consumer.huawei.com\/\x26loginUrl=\/CAS\/mobile\/standard\/register\/wapRegister.html"; var loginLink = "\/content\/huawei\u002Dcbg\u002Dsite\/ru\/shop\/sign\u002Din"; // 价格货币展示:货币代码 var ecCurrencyCode = "RUB"; // 价格货币展示:货币符号位置处理 var putCurrencyFront = "false" !== '' ? 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// APP DMPA开关 var enableAppDmpa = Boolean(false); // 运动健康内强制登录开关 var enableUnitedLoginForHealth = Boolean(false); </script> <input id="is-edit-mode" type="hidden" value="false"/> <div hidden id="ecommerce-config-value"> <div hidden id="ec-all-urls"> <input id="ec-url-cartLink" type="hidden" value="/content/huawei-cbg-site/ru/shop/cart"/> <input id="ec-url-orderListLink" type="hidden" value="/content/huawei-cbg-site/ru/account?type=order"/> <input id="ec-url-accountLink" type="hidden" value="/content/huawei-cbg-site/ru/account"/> <input id="ec-url-goShopping" type="hidden" value="/content/huawei-cbg-site/ru/phones"/> <input id="ec-url-checkoutLink" type="hidden" value="/content/huawei-cbg-site/ru/shop/checkout"/> <input id="ec-url-addedLink" type="hidden" value="/content/huawei-cbg-site/ru/shop/cart/success"/> <input id="ec-url-productOptionPageLink" type="hidden" value="/content/huawei-cbg-site/ru/product/buy"/> <input id="ec-url-paymentLink" type="hidden" value="/content/huawei-cbg-site/ru/shop/checkout/payment"/> <input id="ec-url-addressListPageLink" type="hidden" value="/content/huawei-cbg-site/ru/account?type=address"/> <input id="ec-url-returnLink" type="hidden" value="/content/huawei-cbg-site/ru/shop/return"/> <input id="ec-url-orderDetailLink" type="hidden" value="/content/huawei-cbg-site/ru/shop/order/detail"/> <input id="ec-url-paymentResultLink" type="hidden" value="/content/huawei-cbg-site/ru/shop/checkout/payment/status"/> <input id="ec-url-returnFeedbackLink" type="hidden" value="/content/huawei-cbg-site/ru/shop/return/status"/> <input id="ec-url-viewOrderPageLink" type="hidden" value="/content/huawei-cbg-site/ru/shop/find-your-order"/> <input id="ec-url-loginLink" type="hidden" value="/content/huawei-cbg-site/ru/shop/sign-in"/> <input id="ec-url-returnDetail" type="hidden" value="/content/huawei-cbg-site/ru/shop/return/returndetail"/> <input id="ec-url-offerPageLink" type="hidden"/> <input id="ec-url-reviewPageLink" type="hidden" value="/content/huawei-cbg-site/ru/shop/review"/> <input id="ec-url-cashierPageLink" type="hidden" value="/content/huawei-cbg-site/ru/hidden/tinkoffPay"/> </div> <!--SVG图标单独加载 (避免合并CSS导致 svg渐变图标冲突) --> <link rel="stylesheet" href="/etc/designs/huawei-cbg-site/clientlib-ecommerce-v4/clientlib-global/css/svg-v4.css"/> <input class="osgi-apiConfig" type="hidden" value="{"appInfo":[{"name":"hwistore","id":"9CE75DB648ADD4E0C1556B805C80D2CA","gatewayType":"sgw"},{"name":"venus-search","id":"EDCF82D77A5AB59706CD5F2163F67427","gatewayType":"sgw"},{"name":"huaweistore-ecommerce","id":"com.huawei.cbgit.huaweistore.ecommerce","gatewayType":"api-gateway"}],"gatewayHost":{"sgw":"https://sgw-ru.c.huawei.com","itrinity":"https://itrinity-ru.c.huawei.com","api-gateway":"https://apigw-sg.huawei.com/api"}}"/> <script type="text/javascript" src="/etc/designs/huawei-cbg-site/clientlib-ecommerce-v4/clientlib-dependencies.min.61f145900687cb659710e8267394bd55.js"></script> <script type="text/javascript" src="/etc/designs/huawei-cbg-site/clientlib-ecommerce-v4/clientlib-global.min.85538b397478a1251b74c2f1861151b7.js"></script> <link rel="stylesheet" href="/etc/designs/huawei-cbg-site/clientlib-ecommerce-v4/clientlib-dependencies.min.3ae92bd44631c712384d276cea5b7f35.css" type="text/css"> <link rel="stylesheet" href="/etc/designs/huawei-cbg-site/clientlib-ecommerce-v4/clientlib-global.min.32d67c2f9fd1a6c4a246775508cc0401.css" type="text/css"> </div> <input type="hidden" id="offer-page-type" value="default"/> <input type="hidden" id="offer-home-page"/> <input type="hidden" id="aem-run-mode" value="prod"/> <script> var pbi3name = ""; var pbi3 = ""; var gascroll = 1; </script> <link rel="stylesheet" href="/etc/designs/huawei-cbg-site/clientlib-campaign-v4/support-v4.min.dc469941e55ee9cdae40ae3d5eec33e3.css" type="text/css"> <link rel="stylesheet" href="/etc/designs/huawei-cbg-site/clientlib-support-v2/support-public.min.6384d29cc80ee89293f0c0d0d01bb7ed.css" type="text/css"> <script type="text/javascript" src="/etc/designs/huawei-cbg-site/incompressible-libs.min.8b357cc5e8365726e8663674de5d6593.js"></script> <script type="text/javascript" src="/etc/designs/huawei-cbg-site/clientlib-support-v2/support-public.min.860411c044c78256c305df39a6d22784.js"></script> <link rel="stylesheet" href="/etc/designs/huawei-cbg-site/clientlib-support-v2/support-index.min.3bf3e409df9b835032e126a7d3473c92.css" type="text/css"> <script type="text/javascript" src="/etc/designs/huawei-cbg-site/clientlib-support-v2/support-index.min.379ed04a7917cc8be9ec646e09cfd959.js"></script> </head> <body class="huawei-v4 huawei-ru custom-page-bg huawei-v4-ecommerce "> <style> .header-tag-title.seo{ position:absolute; display: block; height: 0; width: 0; overflow: hidden; z-index: -1; } </style> <h1 class="header-tag-title seo">Служба поддержки HUAWEI</h1> <script type="text/javascript" class="gtm-ga-ecommerce optanon-category-2"> // 非管控区域 -GTM -ec var returnUrl = decodeURIComponent(window.location.search);// 判断是否为支付结果页 var hasResult = returnUrl.indexOf('result');// 获取result参数开始位置, 并对获取的位置增加字符串”result“,7个字符 // 是接口返回数据 有result对象返回时 if (hasResult > -1) { var substringStart = parseInt(returnUrl.indexOf('result') + 7);// 支付结果页,重新查询购物车 var paymentResult = JSON.parse( decodeURIComponent(returnUrl.substring(parseInt(returnUrl.indexOf('result') + 7) ) ) );// 解析返回URL内容 // 支付成功且存在orderCode if(paymentResult.resultCode == 0 && paymentResult.data.orderCode && paymentResult.data.isPaySuccess){ var gtm_orderCode = paymentResult.data.orderCode; // 匿名化orderCode var hide_orderCode = gtm_orderCode.slice(0,4) + "****" + gtm_orderCode.slice(8, gtm_orderCode.length) ; var gtm_totalFee = paymentResult.data.totalFee; var gtm_productIdMap = paymentResult.data.productIdMap; var gtm_siteCode = window.digitalData ? window.digitalData.page.pageInfo.siteCode2 : ''; var gtm_data = { orderCode: gtm_orderCode, siteCode:gtm_siteCode.toUpperCase(), }; // 获取存储数据中的 产品信息 copy电商订单产品信息到sessionstorage中,防止电商产品信息被清除 var gtm_guest_infoobj = ""; if(localStorage.gtm_guest_infoobj){ gtm_guest_infoobj = JSON.parse(localStorage.gtm_guest_infoobj); sessionStorage.gtm_cps_infoobj = localStorage.gtm_guest_infoobj; } // 获取token var gtm_com = apiHost.search('/eCommerce'); var gtm_host = apiHost.substring(0, gtm_com); var getTokenUrl = gtm_host + '/gateway/csrfToken?_=' + Date.now(); $.ajax({ type : "get", url : getTokenUrl, xhrFields : { withCredentials: true }, crossDomain : true, success : function(response) { var gtm_tCsrfToken= response.data;// 接口gateway/csrfToken // Token成功后查询一次订单 $.ajax({ url : apiHost + ( apiHost.indexOf("eCommerce") != -1 ? "queryUserOrderDetail" : ecommerce_baseurl.queryUserOrderDetail ) , type : "post", cache : false, data : JSON.stringify(gtm_data), dataType : "json", traditional : true, // 防止深度序列化 xhrFields : {withCredentials: true,}, headers : {"tCsrfToken": gtm_tCsrfToken,}, // 接口gateway/csrfToken/js crossDomain : true, contentType : "application/json", success: function(response) { if(response.resultCode==0){ var gtm_orderDetails = response.data.orderDetails;// 订单详情 var gtm_orderDetailInfo = gtm_orderDetails.orderDetailInfo;// 详情产品数据 var gtm_shipping = gtm_orderDetails.orderDeliveryAddress.isSelfPickup ? "pickup" : "home-delivery";// 物流方式 /** GTM-GA埋码监控数据push */ var pushDataMode = { paymentOption : gtm_orderDetailInfo.paymentMethod, currencyCode : ecCurrencyCode, id : hide_orderCode, affiliation : response.data.shop.name, revenue : gtm_orderDetailInfo.cashPay, tax : gtm_orderDetailInfo.taxAmount, shipping : gtm_shipping, coupon : gtm_orderDetailInfo.couponCode, products : (gtm_orderDetailInfo.productList && gtm_orderDetailInfo.productList.length > 0) ? getGTMProducts(gtm_orderDetailInfo,true,gtm_productIdMap) : [], } payResultDataLayerPush(pushDataMode); /** 支付订单成功DMPA数据上报 */ if (enableDmpa && window.dmpa ) { var ecData = [{ orderId : response.data.orderDetails.orderDetailInfo.orderCode, // orderId:订单id orderType : response.data.orderDetails.orderDetailInfo.orderType, // orderType:订单类型 paymentDate : response.data.orderDetails.orderDetailInfo.paymentTime, // paymentDate:成功支付时间 paymentStatus : response.data.orderDetails.orderDetailInfo.paymentStatus, // paymentStatus:支付状态 location : window.location.href, // location:当前页面链接 }]; window.dmpa('trackECommerce', 'paidSuccess', ecData); } } else {// 接口返回错误 if(gtm_guest_infoobj){// localstorage里面有数据 // GTM埋码监控数据push var pushDataMode = { paymentOption : gtm_guest_infoobj.payMethod || "", currencyCode : ecCurrencyCode || "", id : hide_orderCode, affiliation : gtm_guest_infoobj.affiliation || "", revenue : gtm_totalFee, tax : gtm_guest_infoobj.totalTaxAmount || "", shipping : gtm_guest_infoobj.shippingType || "", coupon : gtm_guest_infoobj.couponCode || "", products : gtm_guest_infoobj.products || "", } payResultDataLayerPush(pushDataMode); }else{// localstorage无数据 // GTM埋码监控数据push var pushDataMode = { currencyCode : ecCurrencyCode || "", id : hide_orderCode, revenue : gtm_totalFee, products : getGTMProducts(null,false,gtm_productIdMap) || [], } payResultDataLayerPush(pushDataMode); /** 支付订单成功DMPA数据上报*/ if (enableDmpa && window.dmpa ) { var ecData = [{ orderId: gtm_orderCode, // orderId:订单id orderType: "", // orderType:订单类型 paymentDate: "", // paymentDate:成功支付时间 paymentStatus:"", // paymentStatus:支付状态 location: window.location.href, // location:当前页面链接 }]; window.dmpa('trackECommerce', 'paidSuccess', ecData); } } }// success: resultCode!=0; // 清空localstorage localStorage.gtm_guest_infoobj = ""; }, // success error:function(){ if(gtm_guest_infoobj){// localstorage里面有数据 var pushDataMode = { paymentOption : gtm_guest_infoobj.payMethod || "", currencyCode : ecCurrencyCode || "", id : hide_orderCode, affiliation : gtm_guest_infoobj.affiliation || "", revenue : gtm_totalFee, tax : gtm_guest_infoobj.totalTaxAmount || "", shipping : gtm_guest_infoobj.shippingType || "", coupon : gtm_guest_infoobj.couponCode || "", products : gtm_guest_infoobj.products || "", } payResultDataLayerPush(pushDataMode); } else {// localstorage无数据 var pushDataMode = { currencyCode : ecCurrencyCode || "", id : hide_orderCode, revenue : gtm_totalFee, products : getGTMProducts(null,false,gtm_productIdMap) || [], } payResultDataLayerPush(pushDataMode); /** 支付订单成功DMPA数据上报*/ if (enableDmpa && window.dmpa ) { var ecData = [{ orderId: gtm_orderCode, // orderId:订单id orderType: "", // orderType:订单类型 paymentDate: "", // paymentDate:成功支付时间 paymentStatus:"", // paymentStatus:支付状态 location: window.location.href, // location:当前页面链接 }]; window.dmpa('trackECommerce', 'paidSuccess', ecData); } // 清空localstorage localStorage.gtm_guest_infoobj=""; } } });// end ajax:queryUserOrderDetail } });// end ajax:csrfToken }// end 支付成功且存在orderCode }// end hasResult // 获取gtm-GA 上报的主产品数据 var getGTMProducts = function(gtm_orderDetailInfo, type, gtm_productIdMap){ var gtm_allProducts = []; if(gtm_orderDetailInfo.productList.length > 0 && type){// 有订单数据 $.each(gtm_orderDetailInfo.productList,function(m,_orderPrd){ var gtm_mainPruducts={// 主商品 'id': _orderPrd.productId ? _orderPrd.productId.toString() : "", 'name': _orderPrd.name || "", 'category': ecCom.getCategoryByPID(_orderPrd.productId) || "", 'price': _orderPrd.orderPrice || "", 'quantity': _orderPrd.quantity || "", 'brand': 'Huawei', 'variant': _orderPrd.name || "", 'coupon': gtm_orderDetailInfo.couponCode || "", 'bundle': 'mainSku', 'color': (_orderPrd.gbomAttrList && _orderPrd.gbomAttrList.length > 0) ? _orderPrd.gbomAttrList[0].attrValue : "", 'memory': "", 'processor': "", 'version': "", } var gtm_subPruductsArr = []; // 附属商品:bundle if(_orderPrd.subOrderProductInfos && _orderPrd.subOrderProductInfos.length > 0){ gtm_subPruductsArr = getGTM_subProducts(_orderPrd.subOrderProductInfos,'bundle', gtm_subPruductsArr,gtm_orderDetailInfo); } // gift if(_orderPrd.prdGiftList && _orderPrd.prdGiftList.length > 0){ gtm_subPruductsArr = getGTM_subProducts(_orderPrd.prdGiftList,'gift', gtm_subPruductsArr,gtm_orderDetailInfo); } // service if(_orderPrd.extendLists && _orderPrd.extendLists.length > 0){ gtm_subPruductsArr = getGTM_subProducts(_orderPrd.extendLists,'service', gtm_subPruductsArr,gtm_orderDetailInfo); } gtm_allProducts.push(gtm_mainPruducts); gtm_allProducts = gtm_allProducts.concat(gtm_subPruductsArr); // 附属与主商品平级 -- 数据过多时,GA会自动由get转Post发送 }) }else{// 无订单数据 for(var key in gtm_productIdMap){ var gtm_mainPruducts={ 'id': key || "", 'name': '', 'category': '', 'price': '', 'quantity': '', 'brand': 'Huawei', 'variant': '', 'coupon': "", 'bundle': 'mainSku', 'color' : "", 'memory': "", 'processor' : "", 'version' : "", } gtm_allProducts.push(gtm_mainPruducts); } } return gtm_allProducts; } // 获取gtm-GA 上报的附属商品数据 var getGTM_subProducts = function(subProcuds,type,gtm_subPruductsArr,gtm_orderDetailInfo){ var res_subPruductsArr = gtm_subPruductsArr || []; $.each(subProcuds,function(b,_subItem){ var _subItemObj={ 'id': type == 'service' ? (_subItem.skuCode || "") : ( _subItem.productId ? _subItem.productId.toString() : ""), 'name': type == 'gift' ? (_subItem.giftName || "") : ( _subItem.name || ""), 'category': type == 'service' ? "service" : (ecCom.getCategoryByPID( _subItem.productId) || ""), 'price': type == 'gift' ? 0 : ( _subItem.orderPrice || ""), 'quantity': type == 'gift' ? ( _subItem.giftQuantity || "") : ( _subItem.quantity || ""), 'brand': 'Huawei', 'variant': type == 'gift' ? (_subItem.giftName || "") : ( _subItem.name || ""), 'coupon': gtm_orderDetailInfo.couponCode || "", 'bundle':'subSku', 'color' : (_subItem.gbomAttrList && _subItem.gbomAttrList.length > 0) ? _subItem.gbomAttrList[0].attrValue : "", 'memory': "", 'processor':"", 'version':"", } res_subPruductsArr.push(_subItemObj); }) return res_subPruductsArr; } // dataLayer Push data var payResultDataLayerPush = function(data){ window.dataLayer.push({ "event" : "fire_event", "eventCategory" : "Purchase", "eventAction" : "Payment success", "eventLabel" : "", 'deliveryOption' : "", 'paymentOption' : data.paymentOption || "", 'ecommerce' : { 'currencyCode' : data.currencyCode || ecCurrencyCode || "", 'purchase' : { 'actionField': { 'id' : data.id || "", 'affiliation' : data.affiliation || "", 'revenue' : data.revenue || "", 'tax' : data.tax || "", 'shipping' : data.shipping || "", 'coupon' : data.coupon || "", }, 'products' : data.products || "", }, }, }) // 新版GA4埋点push let ga4Data = { 'event': ecCom.GA4.eventConstants.PURCHASE || '', 'transaction_id': data.id || '', 'currency': ecCurrencyCode ||'', 'value': data.revenue || '', 'tax': data.tax || '', 'shipping' : data.shipping || '', 'coupon': data.coupon || '', 'items': ecCom.GA4.transferProductData(data.products) || [], } ecCom.GA4.push(ga4Data); // 清空localstorage localStorage.gtm_guest_infoobj = ""; } </script> <input title="cookie" type="hidden" id='cookieType' value="hwcookie"/> <div class="huawei-convergent-cookie model-default x-btn-disabled"> <input type="hidden" id="cookie-mode-b" data-cookie-mode="mode-b" data-new-cfg-mode-enabled="true" data-accept-retain-day="450" data-reject-retain-day="450" data-data-push-enabled="true" data-close-icon-to-accept="false" data-browsing-to-accept="false"/> <div class="convergent-cookie-cnt"> <div class="convergent-cookie-txt"> Чтобы улучшить наш веб-сайт и сделать его удобнее для вас, мы используем рекомендательные технологии и файлы cookie. Продолжая просмотр сайта, я соглашаюсь с использованием файлов cookie владельцем сайта в соответствии с «Политикой в отношении файлов cookie», в том числе на передачу данных, указанных в Политике, третьим лицам (статистическим службам сети Интернет) <a href="/ru/legal/cookie-policy/" title="Подробнее">Подробнее</a> </div> <div class="convergent-cookie-button-wrapper"> <div class="convergent-cookie-button-group"> <div class="convergent-cookie-button"> <a href="javascript:void(0);" class="convergent-cookie-agree" title="Принять">Принять</a> </div> </div> <span class="convergent-cookie-close inner"></span> </div> <span class="convergent-cookie-close outer"></span> </div> </div> <span class="popular-text hidden" data-value="Популярные результаты"></span> <span class="suggested-text hidden" data-value="Рекомендованные результаты"></span> <div class="huawei-ie-tips" style="display: none;"> <div class="huawei-ie-cnt"> <div class="huawei-ie-txt">Для удобства используйте последнюю версию Internet Explorer или другой браузер. <a class="huawei-ie-close" href="javascript:;" title="close"> <svg width="32" height="32" xmlns="http://www.w3.org/2000/svg"> <g fill="#3C3C3C" fill-rule="evenodd"> <path d="M8 7l17 17-1 1L7 8z"></path> <path d="M7 24L24 7l1 1L8 25z"></path> </g> </svg> </a> </div> </div> </div> <div class="v4 header-placeholder-pl nav-v2" id="header-placeholder"></div> <div class="v4 header platform-invisible nav-v2" id="header-v4" data-component="header"> <div id="topTipsBox" class="top-tips-box"> </div> <input title="main-nav" type="hidden" id='mainNav' value="nav-v2"/> <div class="v4 n01-main-navigation main-navigation nav-v2" data-component="n01-main-navigation"> <!-- mini-cart nav配置数据 --> <div hidden> <input id="mini-cart-nav" type="hidden" value="[]"/> <input id="mini-account-nav" type="hidden" value="[{"url":"/ru/account","text":"Аккаунт","iconPath":"/content/dam/e-commerce/icon_set.svg","pageType":"accountCenter"},{"url":"/ru/shop/find-your-order/","text":"Мои заказы","iconPath":"/content/dam/e-commerce/icon_order.svg","pageType":"viewOrder"},{"url":"https://id8.cloud.huawei.com/CAS/portal/userRegister/regbyemail.html?reqClientType=27&loginChannel=27000000&countryCode=ru&loginUrl=https%3A%2F%2Fid8.cloud.huawei.com%3A443%2FCAS%2Fportal%2FloginAuth.html&lang=ru-ru&themeName=huawei&clientID=102332865&service=https%3A%2F%2Foauth-login8.cloud.huawei.com%2Foauth2%2Fv2%2Flogin%3Fclient_id%3D102332865%26display%3Dpage%26flowID%3D1b27120d-d442-42db-80d9-9c2c04b5d22f%26h%3D1622450574.9400%26lang%3Dru-ru%26redirect_uri%3Dhttps%253A%252F%252Fitrinity-ru.c.huawei.com%252Fusers%252Fv2%252Flogin%252FcasLogin%253FloginCallback%253DY2FsbGJhY2s9aHR0cHMlM0ElMkYlMkZncmV5LmNvbnN1bWVyLmh1YXdlaS5jb20lMkZydSUyRnBob25lcyUyRiZjbGllbnRUeXBlPTgwJnNpdGVDb2RlPXJ1%26response_type%3Dcode%26scope%3Dopenid%2Bhttps%253A%252F%252Fwww.huawei.com%252Fauth%252Faccount%252Fbase.profile%2Bhttps%253A%252F%252Fwww.huawei.com%252Fauth%252Faccount%2Bhttps%253A%252F%252Fwww.huawei.com%252Fauth%252Faccount%252Faccountlist%26v%3D64aa56370402a7aad43108d34ed48a8a07901453eb1e663813267d10711c4999","text":"Регистрация","iconPath":"/content/dam/e-commerce/icon_set.svg","pageType":""}]"/> </div> <!-- mini-cart 购物车图标弹出层内容 2 --> <aside class="ec-mc ec_mc" id="ecMiniCart"> </aside> <script type="text/html" id="ecMiniCartArt"> <i class="ec-mc-arrow mini-cart-arrow"></i> <div class="ec-mc-content"> {{if itemInfos && itemInfos.length >= cartLimit}} <!-- 迷你车满载提示 --> <div class="ec-mc-full-tips"> {{text.FullTips}} </div> {{/if}} {{if originalTotalNumber == 0}} <!-- mini cart 为空 --> <div class="ec-mc-empty"> <i class="hsvg44 hsvg-face"></i> <p>{{text.emptyTips}}</p> </div> {{else}} <div class="ec-mc-total"> <p class="ec-mc-total-text ec-mc-goods-text" style="display:flex"> <span class="ec-mc-total-pay">{{text.Total + ' : ' }}<span class="cashpay">{{cashPay | ecCurrency}}</span></span> {{if itemInfos && itemInfos.length > 0}} <span class="ec-mc-total-qty">{{itemInfos.length}} {{text.items}}</span> {{/if}} </p> </div> <!-- mini cart 有商品 --> <div class="ec-mc-goods-container scroll-content"> <ul class="ec-mc-goods-list"> {{if normalItems && normalItems.length > 0}} {{each normalItems cartList i}} {{set invalidCauseReason = cartList.invalidCauseReason , invalidCauseLeftValue = cartList.invalidCauseLeftValue}} <li class="{{ invalidCauseReason == 1 || invalidCauseReason == 5 || invalidCauseReason == 6 || invalidCauseReason == 7 || invalidCauseReason == 8 || invalidCauseReason == 9 || invalidCauseReason == 10 || invalidCauseReason == 11 || invalidCauseReason == 12 || invalidCauseReason == 13 || invalidCauseReason == 14 ? 'mini-cart-lack out_stock' : '' }} {{cartList.selected && invalidCauseReason == 0 ? 'selected': ''}}" data-itemid="{{cartList.itemId}}" data-itemcode="{{cartList.itemCode}}" data-productid="{{cartList.sbom.productId}}" data-itemname="{{cartList.itemName}}" data-itemtype="{{cartList.itemType}}" data-qty="{{cartList.qty}}"> <div class="ec-mc-goods-img"> <a href="{{cartList.sbom.pdpLink}}" title="{{cartList.itemName}}"> <img src="{{cartList.imgSrc}}" alt="{{cartList.itemName}}"> </a> </div> <div class="ec-mc-goods-text"> <h3><a href="{{cartList.sbom.pdpLink}}" title="{{cartList.itemName}}">{{cartList.itemName}}</a></h3> <p><span>{{text.Qty}}: {{cartList.qty}}</span><span>{{cartList.subtotal | ecCurrency}}</span></p> </div> {{if cartList.subItems && cartList.subItems.length > 0}} <!-- 隐藏数据 --> <ul class="ec-mc-subs"> {{each cartList.subItems subItems}} {{if subItems.itemType == 'G'}} <li class="cart_list_subs_gift{{(subItems.invalidCauseReason == 6 || subItems.invalidCauseReason == 2)? ' out_stock' : ''}}" data-itemcode="{{subItems.itemCode}}" data-itemname="{{subItems.itemName}}" data-itemtype="{{subItems.itemType}}" data-qty="{{cartList.qty}}"></li> {{else if subItems.itemType == 'DP'}} <li class="cart_list_subs_no_gift cart_list_subs_dp{{(subItems.invalidCauseReason == 6 || subItems.invalidCauseReason == 4)? ' out_stock' : ''}}" data-itemcode="{{subItems.itemCode}}" data-itemname="{{subItems.itemName}}" data-itemtype="{{subItems.itemType}}" data-qty="{{cartList.qty}}" data-dpcode="{{cartList.attrsMap.dp_package_code}}" data-dpgroup="{{subItems.attrsMap.dp_group}}"></li> {{else if subItems.itemType == 'S1' || subItems.itemType == 'S6'}} <li class="cart_list_subs_no_gift{{(subItems.invalidCauseReason == 6 || subItems.invalidCauseReason == 3)? ' out_stock' : ''}}" data-itemcode="{{subItems.itemCode}}" data-itemname="{{subItems.itemName}}" data-itemtype="{{subItems.itemType}}" data-qty="{{cartList.qty}}"></li> {{else if subItems.itemType == 'P'}} <li class="cart_list_subs_no_gift cart_list_subs_p{{(subItems.invalidCauseReason == 6 || subItems.invalidCauseReason == 4)? ' out_stock' : ''}}" data-itemcode="{{subItems.itemCode}}" data-itemname="{{subItems.itemName}}" data-itemtype="{{subItems.itemType}}" data-packagecode="{{cartList.attrsMap.package_code}}" data-qty="{{cartList.qty}}"></li> {{/if}} {{/each}} </ul> {{/if}} </li> {{/each}} {{/if}} {{if abnormalItems && abnormalItems.length > 0}} {{each abnormalItems cartList i}} {{set invalidCauseReason = cartList.invalidCauseReason , invalidCauseLeftValue = cartList.invalidCauseLeftValue}} <li class="{{ invalidCauseReason == 1 || invalidCauseReason == 5 || invalidCauseReason == 6 || invalidCauseReason == 7 || invalidCauseReason == 8 || invalidCauseReason == 9 || invalidCauseReason == 10 || invalidCauseReason == 11 || invalidCauseReason == 12 || invalidCauseReason == 13 || invalidCauseReason == 14 ? 'mini-cart-lack out_stock' : ''}}" data-itemid="{{cartList.itemId}}" data-itemcode="{{cartList.itemCode}}" data-productid="{{cartList.sbom.productId}}" data-itemname="{{cartList.itemName}}" data-itemtype="{{cartList.itemType}}" data-qty="{{cartList.qty}}"> <div class="ec-mc-goods-img"> <a href="#" title="{{cartList.itemName}}"> <img src="{{cartList.imgSrc}}" alt="{{cartList.itemName}}"> </a> </div> <div class="ec-mc-goods-text"> <h3><a href="#" title="{{cartList.itemName}}">{{cartList.itemName}}</a></h3> <p><span>{{text.Qty}}: {{cartList.qty}}</span><span>{{cartList.subtotal | ecCurrency}}</span></p> </div> {{if cartList.subItems && cartList.subItems.length > 0}} <!-- 隐藏数据 --> <ul class="ec-mc-subs"> {{each cartList.subItems subItems}} {{if subItems.itemType == 'G'}} <li class="cart_list_subs_gift{{(subItems.invalidCauseReason == 6 || subItems.invalidCauseReason == 2)? ' out_stock' : ''}}" data-itemcode="{{subItems.itemCode}}" data-itemname="{{subItems.itemName}}" data-itemtype="{{subItems.itemType}}" data-qty="{{cartList.qty}}"></li> {{else if subItems.itemType == 'DP'}} <li class="cart_list_subs_no_gift cart_list_subs_dp{{(subItems.invalidCauseReason == 6 || subItems.invalidCauseReason == 4)? ' out_stock' : ''}}" data-itemcode="{{subItems.itemCode}}" data-itemname="{{subItems.itemName}}" data-itemtype="{{subItems.itemType}}" data-qty="{{cartList.qty}}" data-dpcode="{{cartList.attrsMap.dp_package_code}}" data-dpgroup="{{subItems.attrsMap.dp_group}}"></li> {{else if subItems.itemType == 'S1' || subItems.itemType == 'S6'}} <li class="cart_list_subs_no_gift{{(subItems.invalidCauseReason == 6 || subItems.invalidCauseReason == 3)? ' out_stock' : ''}}" data-itemcode="{{subItems.itemCode}}" data-itemname="{{subItems.itemName}}" data-itemtype="{{subItems.itemType}}" data-qty="{{cartList.qty}}"></li> {{else if subItems.itemType == 'P'}} <li class="cart_list_subs_no_gift cart_list_subs_p{{(subItems.invalidCauseReason == 6 || subItems.invalidCauseReason == 4)? ' out_stock' : ''}}" data-itemcode="{{subItems.itemCode}}" data-itemname="{{subItems.itemName}}" data-itemtype="{{subItems.itemType}}" data-packagecode="{{cartList.attrsMap.package_code}}" data-qty="{{cartList.qty}}"></li> {{/if}} {{/each}} </ul> {{/if}} </li> {{/each}} {{/if}} </ul> </div> {{/if}} <div class="ec-mc-goods-btn-wrap"> <a class="ec-mc-goods-btn-checkout a-common" cat="pop_up_cart" act="click_on_checkout" lab="<page title - >" href="{{link.cartLink}}" role="button" title="{{btn.CartAndCheckout}}">{{btn.CartAndCheckout}}</a> {{if is_employee}} <a class="ec-mc-goods-btn-continue a-common" cat="cart_cta_click" act="click_on_continue_shopping" lab="<page title - cart>" href="{{text.continueShoppingUrl}}" onclick="dmpaContinueShopping(this)" role="button" title="{{btn.ContinueShopping}}">{{btn.ContinueShopping}}</a> {{/if}} </div> <!-- mini cart 导航菜单 --> <nav class="ec-mc-nav"> <ul class="ec-mc-nav-list"> {{each miniCartNav navItem}} <li> {{if navItem.iconPath}} <a href="{{navItem.url}}" class="a-common" cat="pop_up_cart" act="click_on_cart" lab="<page title - >" role="button" title="{{navItem.text}}"><img class="nav-icon" src="{{navItem.iconPath}}" />{{navItem.text}}<i class="hsvg12 hsvg-right"></i></a> {{else}} <a href="{{navItem.url}}" class="a-common" cat="pop_up_cart" act="click_on_cart" lab="<page title - >" role="button" title="{{navItem.text}}"><img class="nav-icon d-none" src="{{navItem.iconPath}}" />{{navItem.text}}<i class="hsvg12 hsvg-right"></i></a> {{/if}} </li> {{/each}} {{if !isPC}} {{each miniAccountNav navItem i}} <li> {{if i == 0 && !isLogin}} {{if navItem.iconPath}} <a href="javascript:;" role="button" callbackurl="{{urlPrefix + navItem.url}}" onclick="loginBeforeAccountCenter(this.attributes.callbackurl.value)" title="{{navItem.text}}"><img class="nav-icon" src="{{navItem.iconPath}}" />{{navItem.text}}<i class="hsvg12 hsvg-right"></i></a> {{else}} <a href="javascript:;" role="button" callbackurl="{{urlPrefix + navItem.url}}" onclick="loginBeforeAccountCenter(this.attributes.callbackurl.value)" title="{{navItem.text}}"><img class="nav-icon d-none" src="{{navItem.iconPath}}" />{{navItem.text}}<i class="hsvg12 hsvg-right"></i></a> {{/if}} {{else}} {{if navItem.iconPath}} <a href="{{navItem.url}}" role="button" title="{{navItem.text}}"><img class="nav-icon" src="{{navItem.iconPath}}" />{{navItem.text}}<i class="hsvg12 hsvg-right"></i></a> {{else}} <a href="{{navItem.url}}" role="button" title="{{navItem.text}}"><img class="nav-icon d-none" src="{{navItem.iconPath}}" />{{navItem.text}}<i class="hsvg12 hsvg-right"></i></a> {{/if}} {{/if}} </li> {{/each}} <li> {{if isLogin}} <a id="ec_mc_login_status" href="javascript:;" role="button" title="{{text.sign_out}}" onclick="toggleLoginStatus(this)"><i class="hsvg24 hsvg-person-2"></i>{{text.sign_out}}</a> {{else}} <a id="ec_mc_login_status" class="ec-mc-btn-link" href="javascript:;" role="button" title="{{text.login}}" onclick="toggleLoginStatus(this)">{{text.login}}</a> {{/if}} </li> {{/if}} </ul> </nav> </div> </script> <!-- 优惠卷模板 --> <script type="text/html" id="couponTemp"> {{if showCouponList.length > 0}} {{each showCouponList v i}} {{ if v }} <li class="ordercoupons-li" data-couponcode="{{v.couponCode}}"> <div class="ordercoupons-item"> <span class="ordercoupons-price" style="font-weight:400;font-size:13px;width:7px;height:7px;">{{text.coupon}} {{ -v.amount | ecCurrency }} {{text.off}}</span> <i class="hsvg12 hsvg-close2-h" onclick="removeCoupon(this)" style="float:right;width:7px;height:7px;"></i> </div> </li> {{/if}} {{/each}} {{/if}} </script> <!-- 购物流程指引 --> <script type="text/html" id="titleGuideArt"> <ul class="track-statusul statusul-horizontal"> <li class="track-statusli statusli-first statusli-completed"> <div class="track-status-icon" > <p class="statusicon-default"> <b class="statusicon-cricle"></b> <b class="statusicon-line statusicon-line-r"></b> </p> <p class="statusicon-active"> <b class="statusicon-cricle"></b> <b class="statusicon-line statusicon-line-r"></b> </p> </div> <p class="track-status-text" > <span class="track-status-name">{{text_cart}}</span> </p> </li> {{set isCompleted = currentStep == "checkout" ? "statusli-completed" : ""}} <li class="track-statusli statusli-middle {{isCompleted}}"> <div class="track-status-icon" > <p class="statusicon-default"> <b class="statusicon-line statusicon-line-l"></b> <b class="statusicon-cricle"></b> <b class="statusicon-line statusicon-line-r"></b> </p> <p class="statusicon-active"> <b class="statusicon-line statusicon-line-l"></b> <b class="statusicon-cricle"></b> <b class="statusicon-line statusicon-line-r"></b> </p> </div> <p class="track-status-text" > <span class="track-status-name">{{text_checkout}}</span> </p> </li> <li class="track-statusli statusli-last"> <div class="track-status-icon track-status-icon-sa" > <p class="statusicon-default"> <b class="statusicon-line statusicon-line-l"></b> <b class="statusicon-cricle"></b> </p> <p class="statusicon-active"> <b class="statusicon-line statusicon-line-l"></b> <b class="statusicon-cricle"></b> </p> </div> <p class="track-status-text" > <span class="track-status-name">{{text_submitAndPay}}</span> </p> </li> </ul> </script> <!-- mini-cart 购物车图标弹出层内容 END--> <input type="hidden" id="login-extra-item" value="[{"url":"/ru/account","text":"Аккаунт","iconPath":"/content/dam/e-commerce/icon_set.svg","pageType":"accountCenter"},{"url":"/ru/shop/find-your-order/","text":"Мои заказы","iconPath":"/content/dam/e-commerce/icon_order.svg","pageType":"viewOrder"},{"url":"https://id8.cloud.huawei.com/CAS/portal/userRegister/regbyemail.html?reqClientType=27&loginChannel=27000000&countryCode=ru&loginUrl=https%3A%2F%2Fid8.cloud.huawei.com%3A443%2FCAS%2Fportal%2FloginAuth.html&lang=ru-ru&themeName=huawei&clientID=102332865&service=https%3A%2F%2Foauth-login8.cloud.huawei.com%2Foauth2%2Fv2%2Flogin%3Fclient_id%3D102332865%26display%3Dpage%26flowID%3D1b27120d-d442-42db-80d9-9c2c04b5d22f%26h%3D1622450574.9400%26lang%3Dru-ru%26redirect_uri%3Dhttps%253A%252F%252Fitrinity-ru.c.huawei.com%252Fusers%252Fv2%252Flogin%252FcasLogin%253FloginCallback%253DY2FsbGJhY2s9aHR0cHMlM0ElMkYlMkZncmV5LmNvbnN1bWVyLmh1YXdlaS5jb20lMkZydSUyRnBob25lcyUyRiZjbGllbnRUeXBlPTgwJnNpdGVDb2RlPXJ1%26response_type%3Dcode%26scope%3Dopenid%2Bhttps%253A%252F%252Fwww.huawei.com%252Fauth%252Faccount%252Fbase.profile%2Bhttps%253A%252F%252Fwww.huawei.com%252Fauth%252Faccount%2Bhttps%253A%252F%252Fwww.huawei.com%252Fauth%252Faccount%252Faccountlist%26v%3D64aa56370402a7aad43108d34ed48a8a07901453eb1e663813267d10711c4999","text":"Регистрация","iconPath":"/content/dam/e-commerce/icon_set.svg","pageType":""}]"/> <input type="hidden" id="mini-cart-nav" value="[]"/> <div class="container main-navigation__container"> <a title="logo" class="logo" href="/ru/" data-navicon="logo"> <img src="/etc/designs/huawei-cbg-site/clientlib-campaign-v4/common-v4/images/logo.svg" width="142" alt="Huawei-v4"/> </a> <nav class="main-nav"> <div class="lf-nav nav-zone"> <ul class="main-nav__list" role="menubar"> <li class="main-nav__item "> <a title="Акции" data-navicon="Акции" class="main-nav__link unhover" href="/ru/offer/">Акции</a> </li> <li class="main-nav__item "> <a title="Смартфоны" data-navicon="Смартфоны" class="main-nav__link unhover" href="/ru/phones/">Смартфоны</a> </li> <li class="main-nav__item "> <a title="Носимые устройства" data-navicon="Носимые устройства" class="main-nav__link unhover" href="/ru/wearables/">Носимые устройства</a> </li> <li class="main-nav__item "> <a title="Ноутбуки" data-navicon="Ноутбуки" class="main-nav__link unhover" href="/ru/laptops/">Ноутбуки</a> </li> <li class="main-nav__item "> <a title="Планшеты" data-navicon="Планшеты" class="main-nav__link unhover" href="/ru/tablets/">Планшеты</a> </li> <li class="main-nav__item "> <a title="Другое" data-navicon="Другое" class="main-nav__link unhover" href="/ru/audio/">Другое</a> </li> <li class="main-nav__item "> <a title="AppGallery" data-navicon="AppGallery" class="main-nav__link unhover" href="/ru/mobileservices/appgallery/">AppGallery</a> </li> </ul> </div> <div class="rg-nav nav-zone"> <ul class="main-nav__list" role="menubar"> <li class="main-nav__item "> <a title="Поддержка" data-navicon="Поддержка" class="main-nav__link unhover" href="/ru/support/">Поддержка</a> </li> <li class="main-nav__item "> <a title="Сообщество" data-navicon="Сообщество" class="main-nav__link unhover" href="/ru/community/">Сообщество</a> </li> <li class="main-nav__item "> <a title="Mагазины" data-navicon="Mагазины" class="main-nav__link unhover" href="/ru/retail/">Mагазины</a> </li> <li class="main-nav__item "> <a title="Бизнес " data-navicon="Бизнес " class="main-nav__link unhover" href="/ru/business/">Бизнес </a> </li> </ul> </div> <div tabindex="0" aria-haspopup="true" role="button" aria-expanded="false" class="login-v4-wrap nav-addons__link nav-addons__profile wap Self-eCommerce"> <div class="login-v4-cnt" data-gamodule="navigation" data-gaevent="support_interaction" data-entrancelevel="common"> <ul class="show-login" data-support-url="https://consumer.huawei.com/ru" data-support-usercenter-url="https://id8.cloud.huawei.com/AMW/portal/userCenter/index.html?reqClientType=27&loginChannel=27000000&themeName=cloudTheme&lang=ru" data-support-cmkt-url="https://consumer-api-ru.c.huawei.com/cuepf" data-support-cas-url="https://id8.cloud.huawei.com/CAS" data-support-country-code='RU' data-support-login='yes' data-version='v4' data-register-type='email'> <li class="login-extra-item-html"> </li> <li class="main-nav__item ec-login-btn"> <a cat='Navigation' act='Click on sign in' class="a-sup-common" lab='<page title>' href="javascript:toggleLoginStatus(this);" title="Вход"> <span>Вход</span> </a> </li> </ul> <ul class="show-logout"> <p class="main-nav__item greeting-text"> <span>Здравствуйте<span>,</span> </span><span class="user-name"></span> </p> <li class="login-extra-item-html"> </li> <li class="main-nav__item ec-logout-btn"> <a class="a-sup-common my-exit ha-click-dispach" ha-id="me_click_log_out" cat='Navigation' act='Click on exit' lab='<page title>' href="javascript:toggleLoginStatus(this);" title="Выйти"> <span>Выйти</span> </a> </li> </ul> </div> </div> </nav> <div class="nav-addons"> <button class="nav-addons__link nav-addons__search js-open-search" aria-haspopup="true" role="button" aria-expanded="false" data-navicon="search"> <span class="icon font-ico-search"> <span class="sr-only">Поиск по сайту</span> </span> </button> <div tabindex="0" aria-haspopup="true" role="button" aria-expanded="false" class="login-v4-wrap nav-addons__link nav-addons__profile pc Self-eCommerce"> <span class="icon font-ico-profile"> <span class="sr-only">Профиль</span> <span class="icon-onlink-left"></span> <span class="icon-onlink-right"></span> </span> <div class="login-v4"> <div class="login-font"> <span class="login-bot"></span> <span class="login-top"></span> </div> <div class="login-v4-cnt" data-gamodule="navigation" data-gaevent="support_interaction" data-entrancelevel="common"> <ul class="show-login" data-support-url="https://consumer.huawei.com/ru" data-support-usercenter-url="https://id8.cloud.huawei.com/AMW/portal/userCenter/index.html?reqClientType=27&loginChannel=27000000&themeName=cloudTheme&lang=ru" data-support-cmkt-url="https://consumer-api-ru.c.huawei.com/cuepf" data-support-cas-url="https://id8.cloud.huawei.com/CAS" data-support-country-code='RU' data-support-login='yes' data-version='v4' data-register-type='email'> <li class="login-extra-item-html"> </li> <li class="ec-login-btn"> <a cat='Navigation' act='Click on sign in' class="a-sup-common" lab='<page title>' href="javascript:toggleLoginStatus(this);" title="Вход"> <span>Вход</span> </a> </li> </ul> <ul class="show-logout"> <p class="greeting-text"> <span>Здравствуйте<span>,</span> </span><span class="user-name"></span> </p> <li class="login-extra-item-html"> </li> <li class="ec-logout-btn"> <a class="a-sup-common my-exit ha-click-dispach" ha-id="me_click_log_out" cat='Navigation' act='Click on exit' lab='<page title>' href="javascript:toggleLoginStatus(this);" title="Выйти"> <span>Выйти</span> </a> </li> </ul> </div> </div> </div> <div tabindex="0" aria-haspopup="true" role="button" aria-expanded="false" class="shop-bag nav-addons__link nv-addons__bag shop-bag-bnt"> <span class="icon font-ico-bag"> <span class="sr-only">Щупальца</span> <i></i> </span> <i class="bag-amount"></i> </div> <button aria-haspopup="true" role="button" aria-expanded="false" class="nav-toggle js-nav-toggle"> <span class="btn-line"></span> <span class="sr-only">Открыть меню</span> <span class="btn-line"></span> </button> </div> </div> </div> <div class="v4 n12-search popup nav-v2" data-component="n12-search"> <div class="container"> <button tabindex="-1" type="button" class="popup__close-btn js-close-popup"> <span class="sr-only">Close</span> </button> <div class="row"> <div class="col-xl-6 offset-xl-3 col-lg-8 offset-lg-2 col-md-10 offset-md-1"> <div class="search__form-container"> <label class="sr-only" for="search">search</label> <input class="search__form-input js-search-autocomplete" text="search" name="search" id="search" autocomplete="off" data-enable-ph-search="no" placeholder="Поиск HUAWEI…"/> <button class="search__form-submit" type="button"> <span class="icon font-ico-search"> <span class="sr-only">Поиск по сайту</span> </span> </button> <button class="search__form-clear js-search-clear" type="button"> <span class="icon font-ico-close"> <span class="sr-only">Close</span> </span> </button> </div> <div class="popular-show-wrap"> <div class="popular-wrap"> <div class="top-title"> Популярные продукты </div> <div class="popular-product dropdown__right"> <div class="row dropdown__row-mobile"> <div class="list dropdown__right-col col-xl-4 col-xs-6"> <a class="dropdown__series-link search-popular-product-link" data-position="1" title="HUAWEI WATCH GT 5 Pro" href="/ru/wearables/watch-gt5-pro/"> <div class="dropdown__holder"> <img class="dropdown__image-centered" data-src="/content/dam/huawei-cbg-site/common/mkt/pdp/admin-image/wearables/watch-gt5-pro/list/list-46mm-black.png" alt="HUAWEI WATCH GT 5 Pro" onerror="imgErrorUrl(this)"/> </div> </a> <div> <a class="heading dropdown__series-link search-popular-product-link" data-position="1" title="HUAWEI WATCH GT 5 Pro" href="/ru/wearables/watch-gt5-pro/"> HUAWEI WATCH GT 5 Pro </a> </div> </div> <div class="list dropdown__right-col col-xl-4 col-xs-6"> <a class="dropdown__series-link search-popular-product-link" data-position="2" title="HUAWEI WATCH D2" href="/ru/wearables/watch-d2/"> <div class="dropdown__holder"> <img class="dropdown__image-centered" data-src="/content/dam/huawei-cbg-site/common/mkt/pdp/admin-image/wearables/watch-d2/list/list-black.png" alt="HUAWEI WATCH D2" onerror="imgErrorUrl(this)"/> </div> </a> <div> <a class="heading dropdown__series-link search-popular-product-link" data-position="2" title="HUAWEI WATCH D2" href="/ru/wearables/watch-d2/"> HUAWEI WATCH D2 </a> </div> </div> <div class="list dropdown__right-col col-xl-4 col-xs-6"> <a class="dropdown__series-link search-popular-product-link" data-position="3" title="HUAWEI Pura 70 Ultra" href="/ru/phones/pura70-ultra/"> <div class="dropdown__holder"> <img class="dropdown__image-centered" data-src="/content/dam/huawei-cbg-site/common/mkt/pdp/admin-image/phones/pura70-ultra/list-green.png" alt="HUAWEI Pura 70 Ultra" onerror="imgErrorUrl(this)"/> </div> </a> <div> <a class="heading dropdown__series-link search-popular-product-link" data-position="3" title="HUAWEI Pura 70 Ultra" href="/ru/phones/pura70-ultra/"> HUAWEI Pura 70 Ultra </a> </div> </div> </div> </div> </div> <div class="quick-link"> <div class="top-title"> Быстрый просмотр </div> <div class="link-wrap row"> <div class="col-sm-4 link-list"> <a title="Сравнить смартфоны" class="search-quick-link" href="/ru/phones/compare/">Сравнить смартфоны</a> </div> <div class="col-sm-4 link-list"> <a title="AppGallery" class="search-quick-link" href="/ru/mobileservices/appgallery/">AppGallery</a> </div> <div class="col-sm-4 link-list"> <a title="Носимые устройства" class="search-quick-link" href="/ru/wearables/">Носимые устройства</a> </div> <div class="col-sm-4 link-list"> <a title="Аксессуары" class="search-quick-link" href="/ru/accessories/">Аксессуары</a> </div> <div class="col-sm-4 link-list"> <a title="Найти сервисный центр" class="search-quick-link" href="/ru/support/service-center/">Найти сервисный центр</a> </div> </div> </div> </div> </div> </div> <div class="search_toast"> Введите больше символов </div> </div> </div> <div class="v4 n16-simple-tabs simple-tabs simple-tabs__sticky" data-component="n16-simple-tabs" style="display: none;"> <div class="container"> <div class="wrap"> <ul class="simple-tabs__wrap"> <li class="simple-tabs__continent" data-region="Africa">Africa</li> <li class="simple-tabs__continent" data-region="Asia Pacific">Asia Pacific</li> <li class="simple-tabs__continent" data-region="Europe">Europe</li> <li class="simple-tabs__continent" data-region="Latin America">Latin America</li> <li class="simple-tabs__continent" data-region="Middle East">Middle East</li> <li class="simple-tabs__continent" data-region="North America">North America</li> <li class="simple-tabs__continent" data-region="Global">Global</li> </ul> </div> </div> </div> </div> <div class="cookie-data"> <div class="required-category"> </div> <div class="analysis-category"> </div> <div class="advertise-category"> </div> <div class="function-category"> </div> <div class="unknown-category"> </div> </div> <script type="text/javascript" src="/etc/designs/huawei-cbg-site/clientlib-campaign-v4/cookie-package-controller.min.15403c221f9cb150d5c5037427d9507c.js" defer></script> <!-- 隐私协议popup配置项 --> <input type="hidden" id="privacy-popup-switch"/> <input type="hidden" id="privacy-popup-title"/> <input type="hidden" id="privacy-popup-ids"/> <input type="hidden" id="privacy-language-code" value="en-GB"/> <input type="hidden" id="privacy-popup-content"/> <input type="hidden" id="privacy-popup-agree"/> <input type="hidden" id="privacy-popup-checkNote"/> <input type="hidden" id="privacy-popup-remark"/> <input type="hidden" id="privacy-popup-agreeText"/> <input type="hidden" id="privacy-popup-rejectText"/> <input type="hidden" id="privacy-close-i18n" value="Close"/> <input type="hidden" id="privacy-errortip-i18n" value="privacy_fetch_error_tip"/> <script> // 隐私协议总开关 var privacyPopupSwitch = Boolean(); var privacyButtonLineStyle = Boolean(false); </script> <div class="conv3_wrap support-versionb" role="main"> <div class="support-ad-banner-component parsys"> </div> <div class="search-banner-component"> <link rel="stylesheet" href="/etc/designs/huawei-cbg-site/clientlib-support-v2/clientlib-search-banner-component.min.404a926bb1f630309eb0e894fbc99f1a.css" type="text/css"> <input type="hidden" id="noRelationProductTips" value="无相关产品"/> <div class="swiper-container advertisement-scrolling-swiper" data-gaevent="support_interaction"> <div class="swiper-wrapper"> <div class="swiper-slide"> <a class="a-support-common dmpa-click-dispach ha-click-dispach" ha-id="services_click_carousel_notice" ha-title="Объявление о поддержке приложения в автономном режиме" cat="service" act="click" lab="https://consumer.huawei.com/ru/support/notice/detail/?id=b5eeea40-4c9c-4eb7-8089-c884e4b3ece4" target="_blank" rel="noopener noreferrer" href="https://consumer.huawei.com/ru/support/notice/detail/?id=b5eeea40-4c9c-4eb7-8089-c884e4b3ece4" title="Объявление о поддержке приложения в автономном режиме">Объявление о поддержке приложения в автономном режиме</a> </div> </div> </div> <div class="s-wrap express-index support-search-normal" notice="y"> <div class="s-mail-service-picture" style="background-image:url(\2f content\2f dam\2fhuawei-cbg-site\2fother\2fru\2fsupport\2fsupport-v3\2fhomepage\2fmainkv-pc0430.png);"> </div> <div class="s-text normal-type-title" style="color:#000000"> Поддержка HUAWEI</div> <style> @media screen and (max-width:768px) { .express-index .s-mail-service-picture { background: url("/content/dam/huawei-cbg-site/other/ru/support/support-v3/homepage/mainkv-mob0430.png")no-repeat !important; background-size: cover!important; background-position: center!important; } } </style> </div> <script type="text/javascript" src="/etc/designs/huawei-cbg-site/clientlib-support-v2/clientlib-search-banner-component.min.402d1e808ea2b9c256a54419d3a6cfd0.js"></script> </div> <div class="product-category-list-component"> <div class="csv4-product-category-list product-list-v5" data-gamodule="Click on product" data-gaevent="support_interaction"> <div class="csv4-product-category-list-box defaultStyle"> <div class="csv4-product-category-list-container swiper"> <div class="csv4-product-category-list-row csv4-product-category-list-item-center swiper-wrapper"> <div class="csv4-product-category-list-item csv4-product-category-list-item-center swiper-slide"> <a class="csv4-product-category-list-item-clickblock a-support-common ha-click-dispach dmpa-click-dispach" href="/ru/support/phones/" ha-id="product_home_click_category" ha-cat="smart-phone" target="_blank" rel="noopener noreferrer" cat="services" act="Click on product" lab="smart-phone"> <div class="csv4-product-category-list-item-img-box"> <div class="csv4-product-category-list-item-img-box-normal"> <img src="/content/dam/huawei-cbg-site/other/ru/support/support-v3/function-list/phone-0425.svg" title="Смартфоны" alt="Смартфоны"/> </div> </div> <div class="csv4-product-category-list-item-text-box" title="Смартфоны"> <p>Смартфоны</p> </div> </a> </div> <div class="csv4-product-category-list-item csv4-product-category-list-item-center swiper-slide"> <a class="csv4-product-category-list-item-clickblock a-support-common ha-click-dispach dmpa-click-dispach" href="/ru/support/wearables/" ha-id="product_home_click_category" ha-cat="wearable" target="_blank" rel="noopener noreferrer" cat="services" act="Click on product" lab="wearable"> <div class="csv4-product-category-list-item-img-box"> <div class="csv4-product-category-list-item-img-box-normal"> <img src="/content/dam/huawei-cbg-site/other/ru/support/support-v3/function-list/watch-0425.svg" title="Носимые устройства" alt="Носимые устройства"/> </div> </div> <div class="csv4-product-category-list-item-text-box" title="Носимые устройства"> <p>Носимые устройства</p> </div> </a> </div> <div class="csv4-product-category-list-item csv4-product-category-list-item-center swiper-slide"> <a class="csv4-product-category-list-item-clickblock a-support-common ha-click-dispach dmpa-click-dispach" href="/ru/support/pcs/" ha-id="product_home_click_category" ha-cat="mate-book" target="_blank" rel="noopener noreferrer" cat="services" act="Click on product" lab="mate-book"> <div class="csv4-product-category-list-item-img-box"> <div class="csv4-product-category-list-item-img-box-normal"> <img src="/content/dam/huawei-cbg-site/other/ru/support/support-v3/function-list/computer-0425.svg" title="ПК и принтеры" alt="ПК и принтеры"/> </div> </div> <div class="csv4-product-category-list-item-text-box" title="ПК и принтеры"> <p>ПК и принтеры</p> </div> </a> </div> <div class="csv4-product-category-list-item csv4-product-category-list-item-center swiper-slide"> <a class="csv4-product-category-list-item-clickblock a-support-common ha-click-dispach dmpa-click-dispach" href="/ru/support/tablets/" ha-id="product_home_click_category" ha-cat="tablet" target="_blank" rel="noopener noreferrer" cat="services" act="Click on product" lab="tablet"> <div class="csv4-product-category-list-item-img-box"> <div class="csv4-product-category-list-item-img-box-normal"> <img src="/content/dam/huawei-cbg-site/other/ru/support/support-v3/function-list/tablets-0425.svg" title="Планшеты" alt="Планшеты"/> </div> </div> <div class="csv4-product-category-list-item-text-box" title="Планшеты"> <p>Планшеты</p> </div> </a> </div> <div class="csv4-product-category-list-item csv4-product-category-list-item-center swiper-slide"> <a class="csv4-product-category-list-item-clickblock a-support-common ha-click-dispach dmpa-click-dispach" href="/ru/support/visions/" ha-id="product_home_click_category" ha-cat="vision" target="_blank" rel="noopener noreferrer" cat="services" act="Click on product" lab="vision"> <div class="csv4-product-category-list-item-img-box"> <div class="csv4-product-category-list-item-img-box-normal"> <img src="/content/dam/huawei-cbg-site/other/ru/support/support-v3/function-list/smartscreen-0425.svg" title="Vision" alt="Vision"/> </div> </div> <div class="csv4-product-category-list-item-text-box" title="Vision"> <p>Vision</p> </div> </a> </div> <div class="csv4-product-category-list-item csv4-product-category-list-item-center swiper-slide"> <a class="csv4-product-category-list-item-clickblock a-support-common ha-click-dispach dmpa-click-dispach" href="/ru/support/headphones/" ha-id="product_home_click_category" ha-cat="audio" target="_blank" rel="noopener noreferrer" cat="services" act="Click on product" lab="audio"> <div class="csv4-product-category-list-item-img-box"> <div class="csv4-product-category-list-item-img-box-normal"> <img src="/content/dam/huawei-cbg-site/other/ru/support/support-v3/function-list/audio-0425.svg" title="Аудио" alt="Аудио"/> </div> </div> <div class="csv4-product-category-list-item-text-box" title="Аудио"> <p>Аудио</p> </div> </a> </div> <div class="csv4-product-category-list-item csv4-product-category-list-item-center swiper-slide"> <a class="csv4-product-category-list-item-clickblock a-support-common ha-click-dispach dmpa-click-dispach" href="/ru/support/routers/" ha-id="product_home_click_category" ha-cat="routers" target="_blank" rel="noopener noreferrer" cat="services" act="Click on product" lab="routers"> <div class="csv4-product-category-list-item-img-box"> <div class="csv4-product-category-list-item-img-box-normal"> <img src="/content/dam/huawei-cbg-site/other/ru/support/support-v3/function-list/router-0425.svg" title="Роутеры" alt="Роутеры"/> </div> </div> <div class="csv4-product-category-list-item-text-box" title="Роутеры"> <p>Роутеры</p> </div> </a> </div> <div class="csv4-product-category-list-item csv4-product-category-list-item-center swiper-slide"> <a class="csv4-product-category-list-item-clickblock a-support-common ha-click-dispach dmpa-click-dispach" href="https://consumer.huawei.com/ru/support/product/" ha-id="product_home_click_category" ha-cat="more-product" target="_blank" rel="noopener noreferrer" cat="services" act="Click on product" lab="more-product"> <div class="csv4-product-category-list-item-img-box"> <div class="csv4-product-category-list-item-img-box-normal"> <img src="/content/dam/huawei-cbg-site/other/ru/support/support-v3/function-list/other-0425.svg" title="Все продукты" alt="Все продукты"/> </div> </div> <div class="csv4-product-category-list-item-text-box" title="Все продукты"> <p>Все продукты</p> </div> </a> </div> </div> <div class="product-button-prev black-button" tabindex="0" role="button" aria-label="Previous slide"></div> <div class="product-button-next black-button" tabindex="0" role="button" aria-label="Next slide"></div> </div> </div> </div></div> <div class="service-list-component"> <link rel="stylesheet" href="/etc/designs/huawei-cbg-site/clientlib-support-v3/service-list-component.min.b52b06d25cf47fddd79f49259cf8a044.css" type="text/css"> <script type="text/javascript" src="/etc/designs/huawei-cbg-site/clientlib-support-v3/service-list-component.min.075131e3c70d4aad5fca6e943d7f19d9.js"></script> <div class="service-category-list-box service-list-v5" data-gamodule="quick maintenance function area" data-gaevent="support_interaction"> <div class="service-category-item"> <a class="a-support-common" href="https://consumer.huawei.com/ru/support/service-center/" cat="services" act="Click on maintenance"> <div class="service-category-item-img"> <img title="Сервисные центры" src="/content/dam/huawei-cbg-site/other/ru/support/support-v3/function-list/fuwumendian-0425.png" alt="Сервисные центры"/> </div> <div class="service-category-item-txt"> <p>Сервисные центры</p> </div> </a> </div> <div class="service-category-item"> <a class="a-support-common" href="https://consumer.huawei.com/ru/support/warranty-query/" cat="services" act="Click on maintenance"> <div class="service-category-item-img"> <img title="Проверка гарантии" src="/content/dam/huawei-cbg-site/other/ru/support/support-v3/function-list/baoxiujiquanyichaxun-0425.png" alt="Проверка гарантии"/> </div> <div class="service-category-item-txt"> <p>Проверка гарантии</p> </div> </a> </div> <div class="service-category-item"> <a class="a-support-common" href="https://consumer.huawei.com/ru/support/sparepart-price/" cat="services" act="Click on maintenance"> <div class="service-category-item-img"> <img title="Стоимость запчастей" src="/content/dam/huawei-cbg-site/other/ru/support/support-v3/function-list/beijianjiage-0425.png" alt="Стоимость запчастей"/> </div> <div class="service-category-item-txt"> <p>Стоимость запчастей</p> </div> </a> </div> <div class="service-category-item"> <a class="a-support-common" href="https://consumer.huawei.com/ru/support/inquiry/" cat="services" act="Click on maintenance"> <div class="service-category-item-img"> <img title="Статус ремонта" src="/content/dam/huawei-cbg-site/other/ru/support/support-v3/function-list/fuwujindu-0425.png" alt="Статус ремонта"/> </div> <div class="service-category-item-txt"> <p>Статус ремонта</p> </div> </a> </div> </div> </div> <div class="search-homepage-new-component"> <link rel="stylesheet" href="/etc/designs/huawei-cbg-site/clientlib-support-v2/clientlib-search-homepage-new-component.min.7b0fd4bf66b59438ae34a6a676162737.css" type="text/css"> <input type="hidden" id="noRelationProductTips" value="无相关产品"/> <div title="Искать больше" class="support-search-index v3 support-v4 lazy-box"> <div class="banner-search-wrap" data-gamodule="search" data-gaevent="support_interaction" data-entrancelevel="home page"> <div class="s-text" style="color:">Искать больше </div> <div id="searchSustain" class="s-search-input "> <input type="search" title="Поиск" autocomplete="off" class="search-banner-input a-support-common ha-click-dispach dmpa-click-dispach" ha-id="search_click_bar" act="Click" cat="services" lab="Search" placeholder="Поиск"/> <a title="Поиск" href="javascript:;" class="go-search"></a> <div class="s-search-recommend" data-search-url='/ru/support/search/'> <div class="enter-more">Введите больше символов</div> <div class="search-banner-quick-links"> <p>Быстрый поиск:</p> <div> <ul> <li> <a title="Сервисные центры" class="a-support-common ha-click-dispach dmpa-click-dispach" ha-id="search_click" ha-cat="quickly search" act="Click on quickly search" cat="services" lab="Сервисные центры" href='https://consumer.huawei.com/ru/support/service-center/' target="_blank" rel="noopener noreferrer"><span>Сервисные центры</span></a> </li> <li> <a title="Стоимость запасных частей" class="a-support-common ha-click-dispach dmpa-click-dispach" ha-id="search_click" ha-cat="quickly search" act="Click on quickly search" cat="services" lab="Стоимость запасных частей" href='https://consumer.huawei.com/ru/support/sparepart-price/' target="_blank" rel="noopener noreferrer"><span>Стоимость запасных частей</span></a> </li> <li> <a title="Проверка гарантии" class="a-support-common ha-click-dispach dmpa-click-dispach" ha-id="search_click" ha-cat="quickly search" act="Click on quickly search" cat="services" lab="Проверка гарантии" href='https://consumer.huawei.com/ru/support/warranty-query/' target="_blank" rel="noopener noreferrer"><span>Проверка гарантии</span></a> </li> <li> <a title="HUAWEI Care" class="a-support-common ha-click-dispach dmpa-click-dispach" ha-id="search_click" ha-cat="quickly search" act="Click on quickly search" cat="services" lab="HUAWEI Care" href='https://consumer.huawei.com/ru/support/huawei-care/' target="_blank" rel="noopener noreferrer"><span>HUAWEI Care</span></a> </li> </ul> </div> </div> <div class="search-banner-hot-words"> <p>Популярные запросы:</p> <div> <ul></ul> </div> </div> <div class="search-banner-rel-products"> <p>Похожие продукты</p> <div class='no-result'>Нет связанных продуктов</div> <div> <ul></ul> </div> </div> <div class="search-banner-suggest-words"> <p>Варианты поиска</p> <div class='no-result'>Нет вариантов поиска</div> <div class="search-result-list"> <ul></ul> </div> </div> </div> </div> </div> </div> <script type="text/javascript" src="/etc/designs/huawei-cbg-site/clientlib-support-v2/clientlib-search-homepage-new-component.min.4fa302c2d1e35fcc127c356447d043c8.js"></script> </div> <div class="popularizes-region-component parsys"> <input type="hidden" class="popularizes-region-activity-type"/> <input type="hidden" class="popularizes-region-newpage-target"/> <input type="hidden" class="popularizes-region-topsum" value="0"/> <input type="hidden" class="popularizes-region-moretext"/> <input type="hidden" class="popularizes-region-isauthor" value="0"/> <input type="hidden" class="image-left"/> <input type="hidden" class="popularizes-region-content-typeforga" value="video"/> <div class="csv5-popularizes-region csv5 csv5-ptm" data-gamodule="promotion" data-gaevent="support_interaction" style="background-color: "> <div class="component-list-v5"> <div class="component-list-row component-list-row-2"> <div class="component-list-text-v5" data-pc-src="/content/dam/huawei-cbg-site/other/ru/support/support-v3/homepage/PC-0704.jpg" data-mob-src="/content/dam/huawei-cbg-site/other/ru/support/support-v3/homepage/mob-0704.jpg"> <div class="component-list-text-container-v5"> <a class="list-text-title-v5" rel="noopener noreferrer"> Услуги поддержки HUAWEI Care </a> <p> Ваше устройство в надежных руках </p> <a class="more_link a-support-common dmpa-click-dispach" rel="noopener noreferrer" cat="services" act="Click" lab="promotion+Услуги поддержки HUAWEI Care" href="https://consumer.huawei.com/ru/support/huawei-care/" target="_blank"> <span>Узнать больше</span> </a> </div> </div> </div> <div class="component-list-row component-list-row-1"> <div class="component-list-text-v5" data-pc-src="/content/dam/huawei-cbg-site/other/ru/support/support-v3/homepage/health-pc-right.png" data-mob-src="/content/dam/huawei-cbg-site/other/ru/support/support-v3/homepage/health-mob.png"> <div class="component-list-text-container-v5"> <a class="list-text-title-v5" rel="noopener noreferrer"> Скачать приложение Здоровье </a> <p> Следуйте шагам чтобы эффективно использовать приложение HUAWEI Здоровье </p> <a class="more_link a-support-common dmpa-click-dispach" rel="noopener noreferrer" cat="services" act="Click" lab="activity+Скачать приложение Здоровье" href="https://consumer.huawei.com/ru/support/content/ru-ru15981770/" target="_blank"> <span>Узнать больше</span> </a> </div> </div> </div> <div class="component-list-row component-list-row-2"> <div class="component-list-text-v5" data-pc-src="/content/dam/huawei-cbg-site/other/ru/support/support-v3/homepage/HMS-PC-left.png" data-mob-src="/content/dam/huawei-cbg-site/other/ru/support/support-v3/homepage/HMS-mob.png"> <div class="component-list-text-container-v5"> <a class="list-text-title-v5" rel="noopener noreferrer"> Как установить приложения? </a> <p> Руководство по установке приложений </p> <a class="more_link a-support-common dmpa-click-dispach" rel="noopener noreferrer" cat="services" act="Click" lab="promotion+Как установить приложения?" href="https://consumer.huawei.com/ru/support/get-new-phone/" target="_blank"> <span>Узнать больше</span> </a> </div> </div> </div> </div> </div></div> <div class="banner-activity-component"> <link rel="stylesheet" href="/etc/designs/huawei-cbg-site/clientlib-support-v5/banner-activity.min.14ff7c46632698bf6942559d39b99408.css" type="text/css"> <div class="service-vertically-scroll-component"> <div class="service-vertically-scroll-box " data-gamodule="service activity" data-gaevent="support_interaction" data-entrance-Lv2-For-Ga="banner" data-slideDuration="5"> <div class="service-vertically-scroll-title">Сервисные предложения</div> <div class="swiper-container js-vertically-scroll-swiper"> <div class="swiper-wrapper"> <div class="swiper-slide"> <div class="service-swiper-container"> <div class="service-swiper-img"> <a class="js-img-ga a-support-common dmpa-click-dispach ha-click-dispach"> <picture> <source media="(max-width: 768px)" srcset="/content/dam/huawei-cbg-site/other/ru/support/support-v3/homepage/ru-support-Mob-984-600.jpg"/> <img class="swiper-lazy" src="/content/dam/huawei-cbg-site/other/ru/support/support-v3/homepage/ru-support-PC-1760-1160.jpg" alt="Мы заботимся о вас"/> </picture> </a> </div> <div class="service-swiper-info"> <p>Мы заботимся о вас</p> <span>Сезон подарков от сервиса HUAWEI</span> <div class="btn-group"> <a href="https://consumer.huawei.com/ru/support/service-giving-season-2024/" title="Узнать больше" target="_blank" rel="noopener noreferrer" cat="services" act="Click on service activity" lab="service activity+Мы заботимся о вас" class="btn">Узнать больше <svg class="arrow-icon" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="10" height="10" viewBox="0 0 10 10"> <g transform="translate(-1100 -252)" clip-path="url(#clip-path)"> <path d="M-3068.719-7431.439l-1.414-1.414,3.293-3.293-3.293-3.293,1.414-1.414,4.707,4.707Z" transform="translate(4172.073 7693.146)" fill="#000"></path> </g> </svg> </a> </div> </div> </div> </div> <div class="swiper-slide"> <div class="service-swiper-container"> <div class="service-swiper-img"> <a class="js-img-ga a-support-common dmpa-click-dispach ha-click-dispach"> <picture> <source media="(max-width: 768px)" srcset="/content/dam/huawei-cbg-site/other/ru/support/support-v3/homepage/battery-mob0430.png"/> <img class="swiper-lazy" src="/content/dam/huawei-cbg-site/other/ru/support/support-v3/homepage/battery-web0430.png" alt="Официальная замена батареи от 2199₽"/> </picture> </a> </div> <div class="service-swiper-info"> <p>Официальная замена батареи от 2199₽</p> <span>Замена батареи</span> <div class="btn-group"> <a href="https://consumer.huawei.com/ru/shop/battery-purchase/" title="Купить сейчас" target="_blank" rel="noopener noreferrer" cat="services" act="Click on service activity" lab="service activity+Официальная замена батареи от 2199₽" class="btn">Купить сейчас <svg class="arrow-icon" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="10" height="10" viewBox="0 0 10 10"> <g transform="translate(-1100 -252)" clip-path="url(#clip-path)"> <path d="M-3068.719-7431.439l-1.414-1.414,3.293-3.293-3.293-3.293,1.414-1.414,4.707,4.707Z" transform="translate(4172.073 7693.146)" fill="#000"></path> </g> </svg> </a> <a href="https://consumer.huawei.com/ru/support/battery-service/" title="Узнать больше" target="_blank" rel="noopener noreferrer" cat="services" act="Click on service activity" lab="service activity+Официальная замена батареи от 2199₽" class="btn">Узнать больше <svg class="arrow-icon" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="10" height="10" viewBox="0 0 10 10"> <g transform="translate(-1100 -252)" clip-path="url(#clip-path)"> <path d="M-3068.719-7431.439l-1.414-1.414,3.293-3.293-3.293-3.293,1.414-1.414,4.707,4.707Z" transform="translate(4172.073 7693.146)" fill="#000"></path> </g> </svg> </a> </div> </div> </div> </div> <div class="swiper-slide"> <div class="service-swiper-container"> <div class="service-swiper-img"> <a class="js-img-ga a-support-common dmpa-click-dispach ha-click-dispach"> <picture> <source media="(max-width: 768px)" srcset="/content/dam/huawei-cbg-site/other/ru/support/support-v3/homepage/Q3-1022-984-600.jpg"/> <img class="swiper-lazy" src="/content/dam/huawei-cbg-site/other/ru/support/support-v3/homepage/Q3-1022-1760-1160.jpg" alt="Бесплатные сервисные привилегии"/> </picture> </a> </div> <div class="service-swiper-info"> <p>Бесплатные сервисные привилегии</p> <span>+3 месяца гарантии и сервис с доставкой</span> <div class="btn-group"> <a href="https://consumer.huawei.com/ru/offer/wearables/watch-gt5-pro-buy/" title="Для Watch GT5" target="_blank" rel="noopener noreferrer" cat="services" act="Click on service activity" lab="service activity+Бесплатные сервисные привилегии" class="btn">Для Watch GT5 <svg class="arrow-icon" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="10" height="10" viewBox="0 0 10 10"> <g transform="translate(-1100 -252)" clip-path="url(#clip-path)"> <path d="M-3068.719-7431.439l-1.414-1.414,3.293-3.293-3.293-3.293,1.414-1.414,4.707,4.707Z" transform="translate(4172.073 7693.146)" fill="#000"></path> </g> </svg> </a> <a href="https://consumer.huawei.com/ru/offer/tablets/matepad-pro-12-2-buy/" title="Для Matepad Pro 12.2" target="_blank" rel="noopener noreferrer" cat="services" act="Click on service activity" lab="service activity+Бесплатные сервисные привилегии" class="btn">Для Matepad Pro 12.2 <svg class="arrow-icon" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="10" height="10" viewBox="0 0 10 10"> <g transform="translate(-1100 -252)" clip-path="url(#clip-path)"> <path d="M-3068.719-7431.439l-1.414-1.414,3.293-3.293-3.293-3.293,1.414-1.414,4.707,4.707Z" transform="translate(4172.073 7693.146)" fill="#000"></path> </g> </svg> </a> </div> </div> </div> </div> <div class="swiper-slide"> <div class="service-swiper-container"> <div class="service-swiper-img"> <a class="js-img-ga a-support-common dmpa-click-dispach ha-click-dispach"> <picture> <source media="(max-width: 768px)" srcset="/content/dam/huawei-cbg-site/other/ru/support/support-v3/homepage/ru-care-mob-1120.jpg"/> <img class="swiper-lazy" src="/content/dam/huawei-cbg-site/other/ru/support/support-v3/homepage/ru-care-pc-1120.jpg" alt="до -30% на HUAWEI Care 07.11-30.11"/> </picture> </a> </div> <div class="service-swiper-info"> <p>до -30% на HUAWEI Care 07.11-30.11</p> <span>Купить онлайн</span> <div class="btn-group"> <a href="https://consumer.huawei.com/ru/shop/service-repurchase" title="Защитить устройство" target="_blank" rel="noopener noreferrer" cat="services" act="Click on service activity" lab="service activity+до -30% на HUAWEI Care 07.11-30.11" class="btn">Защитить устройство <svg class="arrow-icon" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="10" height="10" viewBox="0 0 10 10"> <g transform="translate(-1100 -252)" clip-path="url(#clip-path)"> <path d="M-3068.719-7431.439l-1.414-1.414,3.293-3.293-3.293-3.293,1.414-1.414,4.707,4.707Z" transform="translate(4172.073 7693.146)" fill="#000"></path> </g> </svg> </a> </div> </div> </div> </div> </div> <div class="swiper-pagination"> <h2 class="vertically-scroll-text0">Сезон подарков от сервиса</h2> <h2 class="vertically-scroll-text1">Замена батареи</h2> <h2 class="vertically-scroll-text2">Watch GT5 и Matepad Pro 12.2</h2> <h2 class="vertically-scroll-text3">Скидки года на HUAWEI Care</h2> </div> </div> <div class="service-vertically-scroll-more"> <a href="/ru/support/activity-list/" target="_blank" rel="noopener noreferrer" class="js-more-ga">Узнать больше <svg class="arrow-icon" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="10" height="10" viewBox="0 0 10 10"> <g transform="translate(-1100 -252)" clip-path="url(#clip-path)"> <path d="M-3068.719-7431.439l-1.414-1.414,3.293-3.293-3.293-3.293,1.414-1.414,4.707,4.707Z" transform="translate(4172.073 7693.146)" fill="#000"></path> </g> </svg> </a> </div> </div> </div> <script type="text/javascript" src="/etc/designs/huawei-cbg-site/clientlib-support-v5/banner-activity.min.6915ddebcb54a975720845ca7419096a.js"></script> </div> <div class="huawei-drives-repair-service-component parsys"> <input type="hidden" id="drivesRepairServiceActivityType"/> <input type="hidden" id="drivesRepairServiceNewPageTarget" value="true"/> <input type="hidden" id="drivesRepairServiceTopSum" value="0"/> <input type="hidden" id="drivesRepairServiceMaxChartCount" value="1000"/> <input type="hidden" id="drivesRepairServiceMoreText"/> <input type="hidden" id="drivesRepairServiceisAuthor" value="0"/> <div class="huawei-drives-repair-service scrollPageStyle" style="background-color:" data-pageStyle="scrollPageStyle" data-gaevent="support_interaction" data-gamodule="maintenance function area" data-pcmargintop="16" data-pcmarginbottom="40" data-mobmargintop="8" data-mobmarginbottom="40"> <div class="csv4-solutions csv4 scrollPageStyle"> <div class="csv4-solutions-container"> <div class="csv4-solutions-wrap"> <h3 class="csv4-solutions-title"> Решим вашу проблему вместе </h3> <div class="csv4-solutions-swiper-wrap swiper"> <div class="csv4-solutions-row swiper-wrapper"> <div class="csv4-solutions-col swiper-slide" data-href="https://consumer.huawei.com/ru/support/express-repair/" data-target="_blank"> <div class="csv4-solutions-card" style="background-color:" cat="services" lab="https://consumer.huawei.com/ru/support/express-repair/" entrance2-ga="function"> <div class="csv4-solutions-card-img"> <a href="javascript:;"> <img data-src="/content/dam/huawei-cbg-site/other/ru/support/support-v3/function-list/jixiu--0425.svg" data-sup-original="/content/dam/huawei-cbg-site/other/ru/support/support-v3/function-list/jixiu--0425.svg" alt="Ремонт с доставкой" title="Ремонт с доставкой"/> </a> </div> <div class="csv4-solutions-card-title"> <a href="javascript:;" title="Ремонт с доставкой"> Ремонт с доставкой </a> </div> <div class="csv4-solutions-card-sub_title"> </div> </div> </div> <div class="csv4-solutions-col swiper-slide" data-href="https://consumer.huawei.com/ru/support/repair-appointment/" data-target="_blank"> <div class="csv4-solutions-card" style="background-color:" cat="services" lab="https://consumer.huawei.com/ru/support/repair-appointment/" entrance2-ga="function"> <div class="csv4-solutions-card-img"> <a href="javascript:;"> <img data-src="/content/dam/huawei-cbg-site/other/ru/support/support-v3/function-list/yuyuefuwu--0425.svg" data-sup-original="/content/dam/huawei-cbg-site/other/ru/support/support-v3/function-list/yuyuefuwu--0425.svg" alt="Запись в сервисный центр" title="Запись в сервисный центр"/> </a> </div> <div class="csv4-solutions-card-title"> <a href="javascript:;" title="Запись в сервисный центр"> Запись в сервисный центр </a> </div> <div class="csv4-solutions-card-sub_title"> </div> </div> </div> <div class="csv4-solutions-col swiper-slide" data-href="https://consumer.huawei.com/ru/support/inquiry/" data-target="_blank"> <div class="csv4-solutions-card" style="background-color:" cat="services" lab="https://consumer.huawei.com/ru/support/inquiry/" entrance2-ga="function"> <div class="csv4-solutions-card-img"> <a href="javascript:;"> <img data-src="/content/dam/huawei-cbg-site/other/ru/support/support-v3/function-list/fuwujindu--0425.svg" data-sup-original="/content/dam/huawei-cbg-site/other/ru/support/support-v3/function-list/fuwujindu--0425.svg" alt="Статус ремонта" title="Статус ремонта"/> </a> </div> <div class="csv4-solutions-card-title"> <a href="javascript:;" title="Статус ремонта"> Статус ремонта </a> </div> <div class="csv4-solutions-card-sub_title"> </div> </div> </div> <div class="csv4-solutions-col swiper-slide" data-href="https://consumer.huawei.com/ru/support/warranty-policy/" data-target="_blank"> <div class="csv4-solutions-card" style="background-color:" cat="services" lab="https://consumer.huawei.com/ru/support/warranty-policy/" entrance2-ga="function"> <div class="csv4-solutions-card-img"> <a href="javascript:;"> <img data-src="/content/dam/huawei-cbg-site/other/ru/support/support-v3/function-list/baoxiuzhengce-0425.svg" data-sup-original="/content/dam/huawei-cbg-site/other/ru/support/support-v3/function-list/baoxiuzhengce-0425.svg" alt="Гарантийные обязательства" title="Гарантийные обязательства"/> </a> </div> <div class="csv4-solutions-card-title"> <a href="javascript:;" title="Гарантийные обязательства"> Гарантийные обязательства </a> </div> <div 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type="text/css"> .huawei-care-component{ background: #f5f5f5; } .huawei-drives-repair-service-component { background: #fff; } .huawei-drives-repair-service-component .huawei-drives-repair-service-component-imginfo-info{ background: #f5f5f5; } .huawei-drives-repair-service-component .huawei-drives-repair-service-component-icon-item-img { background-color: #f5f5f5; } .solutions-entry-v5-style.entry-wrap .entry-content .description{color:#000} </style> </div> <!--<div> <sly data-sly-resource="content-us" /> </div>--> </div> <div> <div class="contact-us-component section"> <link rel="stylesheet" href="/etc/designs/huawei-cbg-site/clientlib-support-v2/contact-us-component.min.25bdbfe7fdb4f93565d9ff0509a4eb11.css" type="text/css"> <!--悬浮在线客服--> <input type="hidden" id="loginLinkOverseas"/> <div class="custom-service-container" data-gamodule="contact us" data-gaevent="support_interaction" data-entrancelevel="common"> <div class="custom-service custom-service-v5"> <div class="contact 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0, 0.25) 0px 4px 16px; border-radius: 3px 3px 0px 0px; background:#fff; overflow: hidden; } .livechat-iframe-header{ height:50px; margin-top:-50px; line-height:50px; font-size:14px; font-weight: bold; overflow:hidden; text-align:center; border-bottom:solid 1px #e8e5e5; font-family: "Roboto-Regular", Roboto,helvetica,'汉仪旗黑','微软雅黑',arial !important; } .livechat-iframe-header>span{ float: right; position: relative; right: 15px; width: 30px; height: 100%; background-image: url('https://celia-ru.consumer.huawei.com/images/pc/mini.svg'); background-repeat: no-repeat; background-position: center; background-size: 20px 3px; cursor: pointer; } .robot-icon{ position:fixed; bottom:20px; right:20px; z-index:22222222220; width:60px; height:60px; border-radius:30px; overflow:hidden; background-color:rgb(27, 103, 236); background-image:url('https://celia-ru.consumer.huawei.com/images/pc/livechatmsg.png'); background-repeat:no-repeat; background-position:center; background-size:32px 32px; cursor: pointer; } .robot-icon:hover{ background-image:url('https://celia-ru.consumer.huawei.com/images/pc/livechatmsg_hover.png'); background-size:40px 40px; cursor: pointer; } .is-pc-icon { display: none; } @media screen and (max-width: 768px) { .robot-icon{ bottom: 100px; } } </style> <script> var livechatIframeContainerH = window.innerHeight || 800; var bodyH = 0.7 * livechatIframeContainerH; var $livechatIframeContainer = $('.livechat-iframe-container'); if(!$livechatIframeContainer.length){ var livechatHtmlStr = '<div class="livechat-iframe-container" style="height:'+bodyH+'px;min-height:470px;max-height:700px;">'+ '<div class="livechat-iframe-header">Добро пожаловать в службу поддержки<span id="closeLiveChatBtn"></span></div>'+ '<iframe src="https://celia-ru.consumer.huawei.com/?botcode=20009" scrolling="no" frameborder=0 style="width:100%;height:100%;"></iframe>'+ '</div>' $('body').append($(livechatHtmlStr)); $('#closeLiveChatBtn').on('click',function(){ $('.livechat-iframe-container').hide(); // 本地缓存删除 window.localStorage.setItem('livechatIframe',""); }) $('.contact-online a').click(function(){ $('.livechat-iframe-container').show(); // 设置本地缓存 window.localStorage.setItem('livechatIframe',"open"); }) // 悬浮图标点击 $('#robotIcon').click(function(){ $('.livechat-iframe-container').show(); // 设置本地缓存 window.localStorage.setItem('livechatIframe',"icon-open"); }) $('a.contact-online').on('click',function(){ $('.livechat-iframe-container').show(); // 设置本地缓存 window.localStorage.setItem('livechatIframe',"a-open"); }) //页面unload的时候删除 window.addEventListener('onunload',function(){ window.localStorage.setItem('livechatIframe',""); }) //页面变化的时候删除 window.addEventListener('resize',function(){ var containerH = window.innerHeight || 800; var changeH = 0.7 * containerH; if (document.getElementsByClassName('livechat-iframe-container')[0]) { document.getElementsByClassName('livechat-iframe-container')[0].style.height = changeH + 'px'; } else { $livechatIframeContainer.css('height', changeH+'px'); } }) } // 页面底部入口脚本 live chat文字入口 var $v3SupportOnline = $('.v3-support-online'); if ($v3SupportOnline && $v3SupportOnline.length) { $('.v3-support-online').click(function(){ $('.contact-online a').click(); }) } </script></div> </li> <li class="contact-hotline" d-text="Горячая линия"> <a title="Горячая линия" onclick="gaAndAaByCurrentTag(this);haDispachByTag(this);sendDmpaByCurrentTag(this)" cat="contact us" act="Click on Contact us window" lab="Горячая линия" ha-id="contact_us_click_floating_window" ha-title="Горячая линия"> Горячая линия </a> </li> <li class="contact-mail" d-text="Электронная почта"> <a title="Электронная почта" onclick="gaAndAaByCurrentTag(this);haDispachByTag(this);sendDmpaByCurrentTag(this)" href="/ru/support/contact-us/email-us/" rel="noopener noreferrer" cat="contact us" act="Click on Contact us window" lab="Электронная почта" ha-id="contact_us_click_floating_window" ha-title="Электронная почта" target="_blank"> Электронная почта </a> <div class="contact-hotline-info"><span class="online-time">Пон - ВС, 08:00-22:00</span> </div> </li> <li class="contact-service-center" d-text="Сервисные центры"> <a title="Сервисные центры" onclick="gaAndAaByCurrentTag(this);haDispachByTag(this);sendDmpaByCurrentTag(this)" href="/ru/support/service-center/" rel="noopener noreferrer" cat="contact us" act="Click on Contact us window" lab="Сервисные центры" ha-id="contact_us_click_floating_window" ha-title="Сервисные центры" target="_blank"> Сервисные центры </a> </li> </ul> </div> </div> </div> </div> <div class="custom-service-background"></div> </div> <div class="scroll-top scroll-top-v5"><span class="top-icon top-icon-v5"></span></div> <script type="text/javascript" src="/etc/designs/huawei-cbg-site/clientlib-support-v2/contact-us-component.min.ce0016ac43e164d16064127955fca1da.js" defer></script> </div> <div class="section"><div class="new"></div> </div><div class="iparys_inherited"><div 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