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Refund Policy - Solid Documents
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margin-left: auto; margin-right: auto;"> <ul id="tml2"><li><a href="/license.htm">License Agreement </a></li><li><a href="/upgrade.htm">Upgrade Policy</a></li><li><p>Refund Policy</p></li><li><a href="/unlock.htm">Unlocking Software</a></li></ul> </div> <table style="border: 0; padding: 0; "> <tr style="vertical-align: top;"> <td style="width: 200px; background-color: #FFFFFF;"> <table style="width: 200px; border: 0; padding: 0;"><tr><td colspan="2" style="height: 15px; vertical-align: middle; padding-left: 8px;"><p style="font-weight: bold; color: #002B95; margin-bottom: 0;">Desktop Products:</p></td></tr><tr><td colspan="2"> <div style="width: 180px; background-color: #FFFFFF; vertical-align: top;"> <ul class="lml"><li><a href="/pdf/-to-word-converter/304/1">Solid Converter</a></li></ul> </div> </td></tr><tr><td colspan="2"> <div style="width: 180px; background-color: #FFFFFF; vertical-align: top;"> <ul class="lml"><li><a href="/pdf/-to-pdf-a-converter/307/11">Solid PDF Tools</a></li></ul> </div> </td></tr><tr><td colspan="2"> <div style="width: 180px; 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background-color: #FFFFFF;"> </td><td style="width: 180px; height: 100px; background-color: #FFFFFF; vertical-align: top;"><div style="margin-top: 20px; margin-bottom: 25px; "><a href="/background.htm#customer_list"><img src="/images/client_image.php" style="border: 0;" width="158" height="100" alt="PDF to Word Converter Customers" title="PDF to Word Converter Customers"></a></div></td></tr><tr><td></td><td></td></tr></table></td><td ><div style="height: 600px; border-left-style: solid; border-left-width: 1px; border-color: #fff"> </div></td><td> <h1>Single User Solid Documents License<br>Money Back Guarantee</h1> <h2>Money Back Guarantee</h2> <p class="BODY">Within 90 days of purchase, Solid Documents will accept the return of any single user license product purchased from our online store for a refund. To receive a refund, please <script type="text/javascript"> escramble('support', 'soliddocuments.com', 'e-mail', 'e-mail', '');</script> Solid Documents with the following information:</p> <ul class="BODY"><li>Your name </li><li>The product you are returning </li><li>Your order number (if you have it) </li><li>The reason for the return </li></ul> <p class="BODY"><b>Note:</b> Products purchased from sources other than Solid Documents' online store must be returned to the company where they were purchased and are subject to that company鈥檚 return policy.</p><p class="BODY">The refund process takes two to three weeks. You will be refunded by the same method as your payment. </p><p class="BODY">Original media/shipping charges are not refunded. </p> <img src="/images/90_day_guarantee.png" alt="Money Back Guarantee"> <p class="body">(Also, see the <a href="/refunds.htm?product=SolidFramework">Solid Framework 'no refund' policy</a>.)</p><p> </p></td></tr></table><br><div style="border: 1px solid #4872C4; width: 896px; background-color: #4872C4; margin-left: auto; margin-right: auto; color: #fff; text-align: center;"> <span class="topw">We use cookies on this site to enhance your user experience. By continuing to use this website you are giving consent to set cookies. Please see our <a class="topw" href="/privacy.htm">privacy policy</a> for more details.</span><br><span class="topw">©</span><span class="topw">2000-2023 Solid Documents Limited - All Rights Reserved </span> </div></div> </div></div></div></div></div></div></div></div></div></div></div></div></div></div></div> <script type="text/javascript"> var _sf_async_config = { uid: 6071, domain: 'soliddocuments.com', useCanonical: true }; (function() { function loadChartbeat() { window._sf_endpt = (new Date()).getTime(); var e = document.createElement('script'); e.setAttribute('language', 'javascript'); e.setAttribute('type', 'text/javascript'); e.setAttribute('src','//static.chartbeat.com/js/chartbeat.js'); document.body.appendChild(e); }; var oldonload = window.onload; window.onload = (typeof window.onload != 'function') ? loadChartbeat : function() { oldonload(); loadChartbeat(); }; })(); </script> </body> </html>