CINXE.COM
Support : iubenda
<!DOCTYPE html> <!--[if lt IE 7]><html class="no-js ie6" lang="en" dir="ltr" data-date-format="non_us"><![endif]--> <!--[if IE 7]><html class="no-js ie7" lang="en" dir="ltr" data-date-format="non_us"><![endif]--> <!--[if IE 8]><html class="no-js ie8" lang="en" dir="ltr" data-date-format="non_us"><![endif]--> <!--[if IE 9]><html class="no-js ie9" lang="en" dir="ltr" data-date-format="non_us"><![endif]--> <!--[if IE 10]><html class="no-js ie10" lang="en" dir="ltr" data-date-format="non_us"><![endif]--> <!--[if (gt IE 10)|!(IE)]><!--><html class="no-js " lang="en" dir="ltr" data-date-format="non_us"><!--<![endif]--> <head> <!-- Title for the page --> <title> Support : iubenda </title> <!-- Meta information --> <meta charset="utf-8" /> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1" /> <meta name="description" content= "" /> <meta name="author" content= "" /> <meta property="og:title" content="Support" /> <meta property="og:url" content="https://support.iubenda.com/support/home" /> <meta property="og:image" content="/assets/misc/logo.png?702017" /> <meta property="og:site_name" content="iubenda" /> <meta property="og:type" content="article" /> <meta name="twitter:title" content="Support" /> <meta name="twitter:url" content="https://support.iubenda.com/support/home" /> <meta name="twitter:image" content="/assets/misc/logo.png?702017" /> <meta name="twitter:card" content="summary" /> <link rel="canonical" href="https://support.iubenda.com/support/home" /> <!-- Responsive setting --> <link rel="apple-touch-icon" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/42019141823/fav_icon/fWi6ySWulKYemnWPoGUt3-vgx8CWDbD3Fg.png" /> <link rel="apple-touch-icon" sizes="72x72" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/42019141823/fav_icon/fWi6ySWulKYemnWPoGUt3-vgx8CWDbD3Fg.png" /> <link rel="apple-touch-icon" sizes="114x114" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/42019141823/fav_icon/fWi6ySWulKYemnWPoGUt3-vgx8CWDbD3Fg.png" /> <link rel="apple-touch-icon" sizes="144x144" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/42019141823/fav_icon/fWi6ySWulKYemnWPoGUt3-vgx8CWDbD3Fg.png" /> <meta name="viewport" content="width=device-width, user-scalable=no, initial-scale=1.0" /> <meta name="viewport" content="width=device-width, initial-scale=1.0" /> <link rel="stylesheet" href="https://fonts.googleapis.com/css?family=Roboto:400,300italic,300,400italic,500,500italic,700,700italic" type="text/css" /> <link rel="stylesheet" href="//maxcdn.bootstrapcdn.com/font-awesome/4.7.0/css/font-awesome.min.css" /> <link rel="stylesheet" href="//cdn.jsdelivr.net/jquery.magnific-popup/1.0.0/magnific-popup.css" /> <!-- Adding meta tag for CSRF token --> <meta name="csrf-param" content="authenticity_token" /> <meta name="csrf-token" content="/4kqUluWTku9vr6clG/gWleRn2Su6h1RAVQ2KPyobVyVUzD/oyoT8/PJquJbNwkUKDvC4OIoxGK2hwGffwD8/w==" /> <!-- End meta tag for CSRF token --> <!-- Fav icon for portal --> <link rel='shortcut icon' href='https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/42019141823/fav_icon/fWi6ySWulKYemnWPoGUt3-vgx8CWDbD3Fg.png' /> <!-- Base stylesheet --> <link rel="stylesheet" media="print" href="https://assets2.freshdesk.com/assets/cdn/portal_print-6e04b27f27ab27faab81f917d275d593fa892ce13150854024baaf983b3f4326.css" /> <link rel="stylesheet" media="screen" href="https://assets5.freshdesk.com/assets/cdn/falcon_portal_utils-99b0a1a8ba111e751f6c3b11892b98eee9956354584a49efee5dcec21e4315ae.css" /> <!-- Theme stylesheet --> <link href="/support/theme.css?v=4&d=1655818342" media="screen" rel="stylesheet" type="text/css"> <!-- Google font url if present --> <link href='https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic|Poppins:regular,600,700' rel='stylesheet' type='text/css'> <!-- Including default portal based script framework at the top --> <script src="https://assets5.freshdesk.com/assets/cdn/portal_head_v2-c1e8ae994d3f8763b4a3d180ba8cdccb905bbc2e7f73c03db2dd182e08bbc9de.js"></script> <!-- Including syntexhighlighter for portal --> <script src="https://assets4.freshdesk.com/assets/cdn/prism-733177846dd200c6e56035b34e8d52c5352eedcc6dc73f2dcc44a74ecd560ee2.js"></script> <!-- Access portal settings information via javascript --> <script type="text/javascript"> var portal = {"language":"en","name":"iubenda","contact_info":"","current_page_name":"portal_home","current_tab":"home","vault_service":{"url":"https://vault-service.freshworks.com/data","max_try":2,"product_name":"fd"},"current_account_id":888778,"preferences":{"bg_color":"#f3f5f7","header_color":"#ffffff","help_center_color":"#f3f5f7","footer_color":"#183247","tab_color":"#ffffff","tab_hover_color":"#02b875","btn_background":"#f3f5f7","btn_primary_background":"#02b875","baseFont":"Source Sans Pro","textColor":"#183247","headingsFont":"Poppins","headingsColor":"#183247","linkColor":"#183247","linkColorHover":"#2753d7","inputFocusRingColor":"#02b875","nonResponsive":"false","personalized_articles":true},"image_placeholders":{"spacer":"https://assets5.freshdesk.com/assets/misc/spacer.gif","profile_thumb":"https://assets6.freshdesk.com/assets/misc/profile_blank_thumb-4a7b26415585aebbd79863bd5497100b1ea52bab8df8db7a1aecae4da879fd96.jpg","profile_medium":"https://assets10.freshdesk.com/assets/misc/profile_blank_medium-1dfbfbae68bb67de0258044a99f62e94144f1cc34efeea73e3fb85fe51bc1a2c.jpg"},"falcon_portal_theme":true}; var attachment_size = 20; var blocked_extensions = ""; </script> </head> <body> <!-- Notification Messages --> <div class="alert alert-with-close notice" id="noticeajax" style="display:none;"></div> <div class="layout layout--anonymous"> <div class="layout__header"> <header class="topbar container" data-topbar> <div class="topbar__inner container-inner"> <div class="topbar__col"> <div> <div class="logo-wrapper"> <div class="logo"> <a href="https://www.iubenda.com"> <img src="https://s3-us-west-2.amazonaws.com/breezythemes/iubenda/logo-new.svg" alt="Logo"> </a> </div> </div> <p class="help-center-name">support home</p> </div> <a class="topbar__link back-to" href="https://www.iubenda.com/">Back to website</a> <button type="button" role="button" aria-label="Toggle Navigation" class="lines-button" data-toggle-menu> <span class="lines"></span> </button> </div> <div class="topbar__col topbar__menu"> <div class="topbar__collapse" data-menu> <div class="topbar__controls topbar__controls--anonymous"> <!-- <a class="btn btn-topbar" href="/support/tickets/new">Submit a ticket</a> <a class="btn btn-topbar" href="/support/tickets">My Tickets</a> --> <div class="welcome">Welcome <b></b> </div> <b><a href="/support/login"><b>Login</b></a></b> <b><a href="/support/signup"><b>Sign up</b></a></b> </div> </div> </div> </div> </header> </div> <!-- --> <div class="layout__content"> <!-- Search and page links for the page --> <div class="container"> <div class="container-inner clearfix"> <section class="hero-unit search-box search-box--hero-unit"> <div class="intro-title">How can we help?</div> <form class="hc-search-form print--remove" autocomplete="off" action="/support/search" id="hc-search-form" data-csrf-ignore="true"> <div class="hc-search-input"> <label for="support-search-input" class="hide">Enter your search term here...</label> <input placeholder="Enter your search term here..." type="text" name="term" class="special" value="" rel="page-search" data-max-matches="10" id="support-search-input"> </div> <div class="hc-search-button"> <button class="btn btn-primary" aria-label="Search" type="submit" autocomplete="off"> <i class="mobile-icon-search hide-tablet"></i> <span class="hide-in-mobile"> Search </span> </button> </div> </form> </section> </div> </div> <div class="container"> <div class="container-inner clearfix"> <!-- <ul class="category-list row clearfix" id="category-list"> <li class="column column--sm-6 column--md-3"> <a href="/support/solutions/42000068182">iubenda Canned Responses</a> </li> </ul> <div class="row recent-articles-and-posts-columns" id="recent-articles-and-posts-columns"> <div class="column column--sm-6 recent-articles-and-posts"> <h3 class="recent-articles-and-posts__title">Recent articles</h3> <ul class="row clearfix recent-articles-and-posts__list"> <li class="column column--sm-12 recent-articles-and-posts-item"> <a class="recent-articles-and-posts-item__title" href="/support/solutions/articles/42000111844-is-it-possible-to-add-a-manual-link-or-automatic-widget-to-reopen-the-cookie-preferences-panel-">Is it possible to add a manual link or automatic widget to reopen the Cookie preferences panel?</a> <p class="recent-articles-and-posts-item__excerpt meta"> Hello user, Thank you for contacting iubenda Support Team. Yes, it i... </p> </li> <li class="column column--sm-12 recent-articles-and-posts-item"> <a class="recent-articles-and-posts-item__title" href="/support/solutions/articles/42000111843-i-rejected-cookies-but-they-are-not-deleted-is-it-correct-">I rejected cookies but they are not deleted, is it correct?</a> <p class="recent-articles-and-posts-item__excerpt meta"> Dear user, Thank you for contacting iubenda Support Team. Yes, this is ex... </p> </li> <li class="column column--sm-12 recent-articles-and-posts-item"> <a class="recent-articles-and-posts-item__title" href="/support/solutions/articles/42000111842-i-have-installed-the-consent-database-on-woocommerce-checkout-why-does-it-create-a-consent-with-bill">I have installed the Consent Database on WooCommerce checkout. Why does it create a consent with billing data only?</a> <p class="recent-articles-and-posts-item__excerpt meta"> Hello user, Thank you for contacting iubenda Support Team. WooComme... </p> </li> <li class="column column--sm-12 recent-articles-and-posts-item"> <a class="recent-articles-and-posts-item__title" href="/support/solutions/articles/42000111841-how-do-i-remove-the-privacy-widget-from-my-site-">How do I remove the privacy widget from my site?</a> <p class="recent-articles-and-posts-item__excerpt meta"> Hello user, You can delete the privacy widget by setting to “false” the... </p> </li> <li class="column column--sm-12 recent-articles-and-posts-item"> <a class="recent-articles-and-posts-item__title" href="/support/solutions/articles/42000111840-how-do-i-create-and-synchronise-a-custom-document-with-the-consent-database-">How do I create and synchronise a custom document with the Consent Database?</a> <p class="recent-articles-and-posts-item__excerpt meta"> Hello user, Thank you for contacting iubenda Support Team. If you wish to... </p> </li> </ul> </div> <div class="column column--sm-6 recent-articles-and-posts"> <h3 class="recent-articles-and-posts__title">Popular posts</h3> <ul class="row clearfix recent-articles-and-posts__list"> <li class="column column--sm-12 recent-articles-and-posts-item"> <a class="recent-articles-and-posts-item__title" href="/support/discussions/topics/42000298120">Supporto Mailchimp for Wordpress plugin MC4WP in consent solution</a> </li> <li class="column column--sm-12 recent-articles-and-posts-item"> <a class="recent-articles-and-posts-item__title" href="/support/discussions/topics/42000299810">New language request: Ukrainian</a> </li> <li class="column column--sm-12 recent-articles-and-posts-item"> <a class="recent-articles-and-posts-item__title" href="/support/discussions/topics/42000172175">Chinese please</a> </li> <li class="column column--sm-12 recent-articles-and-posts-item"> <a class="recent-articles-and-posts-item__title" href="/support/discussions/topics/42000002841">Teachable</a> </li> <li class="column column--sm-12 recent-articles-and-posts-item"> <a class="recent-articles-and-posts-item__title" href="/support/discussions/topics/42000309579">Integrazione NUOVO script Iubenda via GTM</a> </li> </ul> </div> </div> <div class="category-tree" id="category-tree"> <section class="category"> <h2><a href="/support/solutions/42000068182">iubenda Canned Responses</a></h2> <div class="row clearfix"> <section class="column column--sm-6 folder"> <h3 class="folder__title"> <a class="folder__title-link" href="/support/solutions/folders/42000113892 ">English 2</a> </h3> <ul class="articles"> <li class="articles__item"> <a class="articles__link" href="/support/solutions/articles/42000111832-what-are-the-main-requirements-of-the-gdpr-how-do-i-adapt-to-the-gdpr-in-practice-">What are the main requirements of the GDPR? How do I adapt to the GDPR in practice?</a> </li> <li class="articles__item"> <a class="articles__link" href="/support/solutions/articles/42000111833-when-do-i-need-to-create-checkboxes-what-features-should-the-checkboxes-have-">When do I need to create checkboxes? What features should the checkboxes have?</a> </li> <li class="articles__item"> <a class="articles__link" href="/support/solutions/articles/42000111834-where-can-i-find-a-list-of-consents-to-the-installation-of-cookies-given-by-users-does-the-privacy-c">Where can I find a list of consents to the installation of cookies given by users? Does the Privacy Controls and Cookie Solution allow me to store proof of consent?</a> </li> <li class="articles__item"> <a class="articles__link" href="/support/solutions/articles/42000111835-why-did-i-use-up-all-the-slots-on-my-multi-license-plan-">Why did I use up all the slots on my multi-license plan?</a> </li> <li class="articles__item"> <a class="articles__link" href="/support/solutions/articles/42000111836-consent-database-your-public-api-key-is-visible-in-the-html-is-it-safe-">Consent Database - Your public API key is visible in the HTML, is it safe?</a> </li> </ul> <a href="/support/solutions/folders/42000113892" class="btn btn-default see-all-articles"> View all (13) </a> </section> </div> </section> </div> --> <div class="discussions-category-list-page"> <h1 class="knowledge-base-title">Support forum</h1> <ul class="discussions-menu"> <li class="discussions-menu__item is-active">Discussions</li> <li class="discussions-menu__item "> <a href="/support/discussions/topics/my_topics">My Topics</a> </li> </ul> <section class="popular-topics"> <h2 class="popular-topics__title">Popular topics</h2> <ul class="row popular-topic-list"> <li class="column column--sm-4 popular-topic-item"> <div class="popular-topic-item__link"> <a href="/support/discussions/topics/42000298120"> <h5 class="popular-topic-item__title">Supporto Mailchimp for Wordpress plugin MC4WP in consent solution</h5> </a> <span class="meta popular-topic-item__info"> Posted by <b>Sara Bertolaso</b>, <span class='timeago' title='Wed, 20 Oct, 2021 at 11:06 AM' data-timeago='2021-10-20 11:06:09 +0200' data-livestamp='2021-10-20 11:06:09 +0200'> over 3 years ago </span> <div> <a href='/support/discussions/topics/42000298120/page/last#post-42000322964'>Last Reply</a> by Attitude Seo <span class='timeago' title='Tue, 11 Mar, 2025 at 6:28 AM' data-timeago='2025-03-11 06:28:42 +0100' data-livestamp='2025-03-11 06:28:42 +0100'> 24 days ago </span> </div> </span> </div> </li> <li class="column column--sm-4 popular-topic-item"> <div class="popular-topic-item__link"> <a href="/support/discussions/topics/42000299810"> <h5 class="popular-topic-item__title">New language request: Ukrainian</h5> </a> <span class="meta popular-topic-item__info"> Posted by <b>Workergate GmbH</b>, <span class='timeago' title='Fri, 4 Mar, 2022 at 11:53 AM' data-timeago='2022-03-04 11:53:48 +0100' data-livestamp='2022-03-04 11:53:48 +0100'> about 3 years ago </span> <div> <a href='/support/discussions/topics/42000299810/page/last#post-42000323314'>Last Reply</a> by Rana Zulfi <span class='timeago' title='Fri, 4 Apr, 2025 at 12:55 AM' data-timeago='2025-04-04 00:55:37 +0200' data-livestamp='2025-04-04 00:55:37 +0200'> about 16 hours ago </span> </div> </span> </div> </li> <li class="column column--sm-4 popular-topic-item"> <div class="popular-topic-item__link"> <a href="/support/discussions/topics/42000172175"> <h5 class="popular-topic-item__title">Chinese please</h5> </a> <span class="meta popular-topic-item__info"> Posted by <b>Helen Tsui</b>, <span class='timeago' title='Wed, 20 Jan, 2021 at 2:14 AM' data-timeago='2021-01-20 02:14:14 +0100' data-livestamp='2021-01-20 02:14:14 +0100'> about 4 years ago </span> <div> <a href='/support/discussions/topics/42000172175/page/last#post-42000323129'>Last Reply</a> by EF FACTORY SRL <span class='timeago' title='Fri, 14 Mar, 2025 at 7:45 PM' data-timeago='2025-03-14 19:45:29 +0100' data-livestamp='2025-03-14 19:45:29 +0100'> 21 days ago </span> </div> </span> </div> </li> <li class="column column--sm-4 popular-topic-item"> <div class="popular-topic-item__link"> <a href="/support/discussions/topics/42000002841"> <h5 class="popular-topic-item__title">Teachable</h5> </a> <span class="meta popular-topic-item__info"> Posted by <b>Anonymous</b>, <span class='timeago' title='Mon, 3 Dec, 2018 at 3:05 PM' data-timeago='2018-12-03 15:05:00 +0100' data-livestamp='2018-12-03 15:05:00 +0100'> over 6 years ago </span> <div> <a href='/support/discussions/topics/42000002841/page/last#post-42000322963'>Last Reply</a> by ali great <span class='timeago' title='Tue, 11 Mar, 2025 at 6:39 AM' data-timeago='2025-03-11 06:39:50 +0100' data-livestamp='2025-03-11 06:39:50 +0100'> 24 days ago </span> </div> </span> </div> </li> <li class="column column--sm-4 popular-topic-item"> <div class="popular-topic-item__link"> <a href="/support/discussions/topics/42000309579"> <h5 class="popular-topic-item__title">Integrazione NUOVO script Iubenda via GTM</h5> </a> <span class="meta popular-topic-item__info"> Posted by <b>Francesco Lucioni</b>, <span class='timeago' title='Thu, 6 Mar, 2025 at 9:23 AM' data-timeago='2025-03-06 09:23:27 +0100' data-livestamp='2025-03-06 09:23:27 +0100'> 29 days ago </span> <div> <a href='/support/discussions/topics/42000309579/page/last#post-42000323313'>Last Reply</a> by Francesco Lucioni <span class='timeago' title='Thu, 3 Apr, 2025 at 11:00 AM' data-timeago='2025-04-03 11:00:37 +0200' data-livestamp='2025-04-03 11:00:37 +0200'> 1 day ago </span> </div> </span> </div> </li> <li class="column column--sm-4 popular-topic-item"> <div class="popular-topic-item__link"> <a href="/support/discussions/topics/42000307894"> <h5 class="popular-topic-item__title">Add Tidycal as a service</h5> </a> <span class="meta popular-topic-item__info"> Posted by <b>eleonora. leonardi</b>, <span class='timeago' title='Mon, 19 Aug, 2024 at 11:22 AM' data-timeago='2024-08-19 11:22:31 +0200' data-livestamp='2024-08-19 11:22:31 +0200'> 8 months ago </span> <div> <a href='/support/discussions/topics/42000307894/page/last#post-42000323194'>Last Reply</a> by Sahar Amini <span class='timeago' title='Mon, 24 Mar, 2025 at 10:18 AM' data-timeago='2025-03-24 10:18:42 +0100' data-livestamp='2025-03-24 10:18:42 +0100'> 11 days ago </span> </div> </span> </div> </li> </ul> </section> <ul class="list-unstyled forum-list"> <li class="forum-list-item"> <h2 class="forum-list-item__title"> <a class="forum-list-item__link" href="/support/discussions/forums/42000115771">General requests</a> </h2> <ul class="forum-topics"> <li class="forum-topics__item forum-topics__item--header meta hidden-xs"> <span class="forum-topics__link"></span> <span class="forum-topics__labels forum-topics__head">Status</span> <span class="forum-topics__author forum-topics__head">Author</span> <span class="forum-topics__comments forum-topics__head">Comments</span> <span class="forum-topics__date forum-topics__head">Created On</span> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="Integrazione NUOVO script Iubenda via GTM" href="/support/discussions/topics/42000309579"> Integrazione NUOVO script Iubenda via GTM </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-1"> F </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 2 </div> <div class="forum-topics__date"> <span class="meta">Thu, 6 Mar, 2025 at 9:23 AM</span> </div> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="How to persist suppressedsrc on custom iframes" href="/support/discussions/topics/42000310165"> How to persist suppressedsrc on custom iframes </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-2"> h </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 0 </div> <div class="forum-topics__date"> <span class="meta">Wed, 2 Apr, 2025 at 8:56 AM</span> </div> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="Add Telemetry Deck analytics please" href="/support/discussions/topics/42000310044"> Add Telemetry Deck analytics please </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-5"> D </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 0 </div> <div class="forum-topics__date"> <span class="meta">Thu, 20 Mar, 2025 at 6:54 PM</span> </div> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="Add Telemetry Deck analytics please" href="/support/discussions/topics/42000310043"> Add Telemetry Deck analytics please </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-5"> D </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 0 </div> <div class="forum-topics__date"> <span class="meta">Thu, 20 Mar, 2025 at 6:54 PM</span> </div> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="Yoast Seo Premium & Wp Rocket" href="/support/discussions/topics/42000306725"> Yoast Seo Premium & Wp Rocket </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <img src="/images/misc/profile_blank_thumb.jpg" onerror="imgerror(this)" class="thumb" rel="lazyloadimage" data-src="/users/42033920973/profile_image" /> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 9 </div> <div class="forum-topics__date"> <span class="meta">Mon, 1 Apr, 2024 at 7:32 AM</span> </div> </li> </ul> <a href="/support/discussions/forums/42000115771" class="btn btn-default"> View all (61) </a> </li> <li class="forum-list-item"> <h2 class="forum-list-item__title"> <a class="forum-list-item__link" href="/support/discussions/forums/42000115769">Services/Clauses Requests</a> </h2> <ul class="forum-topics"> <li class="forum-topics__item forum-topics__item--header meta hidden-xs"> <span class="forum-topics__link"></span> <span class="forum-topics__labels forum-topics__head">Status</span> <span class="forum-topics__author forum-topics__head">Author</span> <span class="forum-topics__comments forum-topics__head">Comments</span> <span class="forum-topics__date forum-topics__head">Created On</span> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="Add Survale as a service" href="/support/discussions/topics/42000310166"> Add Survale as a service </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-9"> K </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 0 </div> <div class="forum-topics__date"> <span class="meta">Wed, 2 Apr, 2025 at 9:46 AM</span> </div> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="Add productFruits as a service" href="/support/discussions/topics/42000310164"> Add productFruits as a service </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-5"> d </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 0 </div> <div class="forum-topics__date"> <span class="meta">Fri, 28 Mar, 2025 at 6:18 PM</span> </div> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="Add Tidycal as a service" href="/support/discussions/topics/42000307894"> Add Tidycal as a service </a> <div class="forum-topics__labels"> <div class="topic-labels"><span class="label label-implemented"> Implemented</span></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-7"> e </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 19 </div> <div class="forum-topics__date"> <span class="meta">Mon, 19 Aug, 2024 at 11:22 AM</span> </div> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="Add Highcharts as a service" href="/support/discussions/topics/42000310042"> Add Highcharts as a service </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-5"> L </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 0 </div> <div class="forum-topics__date"> <span class="meta">Thu, 20 Mar, 2025 at 7:14 PM</span> </div> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="Teachable" href="/support/discussions/topics/42000002841"> Teachable </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-9"> A </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 4 </div> <div class="forum-topics__date"> <span class="meta">Mon, 3 Dec, 2018 at 3:05 PM</span> </div> </li> </ul> <a href="/support/discussions/forums/42000115769" class="btn btn-default"> View all (2484) </a> </li> <li class="forum-list-item"> <h2 class="forum-list-item__title"> <a class="forum-list-item__link" href="/support/discussions/forums/42000118029">Integrations/Plugins requests</a> </h2> <ul class="forum-topics"> <li class="forum-topics__item forum-topics__item--header meta hidden-xs"> <span class="forum-topics__link"></span> <span class="forum-topics__labels forum-topics__head">Status</span> <span class="forum-topics__author forum-topics__head">Author</span> <span class="forum-topics__comments forum-topics__head">Comments</span> <span class="forum-topics__date forum-topics__head">Created On</span> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="Magento Cookie Law Solution plugin" href="/support/discussions/topics/42000001870"> Magento Cookie Law Solution plugin </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <img src="/images/misc/profile_blank_thumb.jpg" onerror="imgerror(this)" class="thumb" rel="lazyloadimage" data-src="/users/42002201282/profile_image" /> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 24 </div> <div class="forum-topics__date"> <span class="meta">Mon, 12 Oct, 2015 at 4:59 PM</span> </div> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="Elementor Contact Form support Consent Solution" href="/support/discussions/topics/42000298456"> Elementor Contact Form support Consent Solution </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-7"> L </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 7 </div> <div class="forum-topics__date"> <span class="meta">Fri, 19 Nov, 2021 at 9:23 AM</span> </div> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="Iubenda Plugin for wordpress and translatepress" href="/support/discussions/topics/42000006932"> Iubenda Plugin for wordpress and translatepress </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-6"> F </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 35 </div> <div class="forum-topics__date"> <span class="meta">Sun, 22 Nov, 2020 at 8:39 PM</span> </div> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="Wordpress Iubenda plugin - GTM script non bloccato." href="/support/discussions/topics/42000301910"> Wordpress Iubenda plugin - GTM script non bloccato. </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-7"> A </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 8 </div> <div class="forum-topics__date"> <span class="meta">Fri, 21 Oct, 2022 at 4:45 PM</span> </div> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="Wix Cookie Solution Plugin" href="/support/discussions/topics/42000001947"> Wix Cookie Solution Plugin </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-8"> N </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 65 </div> <div class="forum-topics__date"> <span class="meta">Mon, 21 May, 2018 at 4:50 PM</span> </div> </li> </ul> <a href="/support/discussions/forums/42000118029" class="btn btn-default"> View all (12) </a> </li> <li class="forum-list-item"> <h2 class="forum-list-item__title"> <a class="forum-list-item__link" href="/support/discussions/forums/42000118336">Request language support</a> </h2> <ul class="forum-topics"> <li class="forum-topics__item forum-topics__item--header meta hidden-xs"> <span class="forum-topics__link"></span> <span class="forum-topics__labels forum-topics__head">Status</span> <span class="forum-topics__author forum-topics__head">Author</span> <span class="forum-topics__comments forum-topics__head">Comments</span> <span class="forum-topics__date forum-topics__head">Created On</span> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="New language request: Ukrainian" href="/support/discussions/topics/42000299810"> New language request: Ukrainian </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-3"> W </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 9 </div> <div class="forum-topics__date"> <span class="meta">Fri, 4 Mar, 2022 at 11:53 AM</span> </div> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="Chinese please" href="/support/discussions/topics/42000172175"> Chinese please </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-5"> H </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 6 </div> <div class="forum-topics__date"> <span class="meta">Wed, 20 Jan, 2021 at 2:14 AM</span> </div> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="Request for Polish" href="/support/discussions/topics/42000309165"> Request for Polish </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-7"> F </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 2 </div> <div class="forum-topics__date"> <span class="meta">Sun, 19 Jan, 2025 at 1:59 PM</span> </div> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="Request to add new european country languages: Finnish, Polish, Turkish*, Norwegian " href="/support/discussions/topics/42000307639"> Request to add new european country languages: Finnish, Polish, Turkish*, Norwegian </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-1"> E </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 3 </div> <div class="forum-topics__date"> <span class="meta">Fri, 19 Jul, 2024 at 5:27 PM</span> </div> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="Add new language: Romanian" href="/support/discussions/topics/42000298593"> Add new language: Romanian </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-9"> D </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 7 </div> <div class="forum-topics__date"> <span class="meta">Mon, 29 Nov, 2021 at 4:45 PM</span> </div> </li> </ul> <a href="/support/discussions/forums/42000118336" class="btn btn-default"> View all (27) </a> </li> <li class="forum-list-item"> <h2 class="forum-list-item__title"> <a class="forum-list-item__link" href="/support/discussions/forums/42000118337">Feature requests</a> </h2> <ul class="forum-topics"> <li class="forum-topics__item forum-topics__item--header meta hidden-xs"> <span class="forum-topics__link"></span> <span class="forum-topics__labels forum-topics__head">Status</span> <span class="forum-topics__author forum-topics__head">Author</span> <span class="forum-topics__comments forum-topics__head">Comments</span> <span class="forum-topics__date forum-topics__head">Created On</span> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="Supporto Mailchimp for Wordpress plugin MC4WP in consent solution" href="/support/discussions/topics/42000298120"> Supporto Mailchimp for Wordpress plugin MC4WP in consent solution </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-2"> S </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 13 </div> <div class="forum-topics__date"> <span class="meta">Wed, 20 Oct, 2021 at 11:06 AM</span> </div> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="Team members (accesso solo a progetti specifici)" href="/support/discussions/topics/42000308839"> Team members (accesso solo a progetti specifici) </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-7"> G </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 0 </div> <div class="forum-topics__date"> <span class="meta">Wed, 11 Dec, 2024 at 11:01 AM</span> </div> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="Team members (multiple users)" href="/support/discussions/topics/42000131305"> Team members (multiple users) </a> <div class="forum-topics__labels"> <div class="topic-labels"><span class="label label-implemented"> Implemented</span></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-7"> R </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 18 </div> <div class="forum-topics__date"> <span class="meta">Wed, 13 Jan, 2021 at 8:11 PM</span> </div> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="Customizable Email Templates for Privacy Policy and Terms Updates" href="/support/discussions/topics/42000308391"> Customizable Email Templates for Privacy Policy and Terms Updates </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-3"> M </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 0 </div> <div class="forum-topics__date"> <span class="meta">Wed, 9 Oct, 2024 at 8:49 PM</span> </div> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="Add in iubenda partners directory page an unique ID for each partner box" href="/support/discussions/topics/42000307620"> Add in iubenda partners directory page an unique ID for each partner box </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-0"> m </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 0 </div> <div class="forum-topics__date"> <span class="meta">Wed, 17 Jul, 2024 at 11:17 AM</span> </div> </li> </ul> <a href="/support/discussions/forums/42000118337" class="btn btn-default"> View all (67) </a> </li> </ul> </div> <!-- <div class="ask-the-community"> <h3><i class="fa fa-comments-o"></i> Ask the Community</h3> <p>The perfect place to get insider tips from users and staff</p> <p> <a class="btn ask-the-community__button" href="/support/discussions"> Get started </a> </p> </div> --> </div> </div> </div> <div class="layout__footer"> <footer class="footer-container container"> <div class="container-inner"> <div class="copyright"> <a href=https://www.freshworks.com/freshdesk/?utm_source=portal&utm_medium=reflink&utm_campaign=portal_reflink target="_blank" rel="nofollow"> Help Desk Software </a> by Freshdesk </div> </div> </footer> <a href="#" class="scroll-to-top fa fa-angle-up" data-scroll-to-top></a> </div> </div> <script src="//cdn.jsdelivr.net/jquery.magnific-popup/1.0.0/jquery.magnific-popup.min.js"></script> <script type="text/javascript"> (function($) { var BT_SETTINGS = { css: { activeClass: 'is-active', hiddenClass: 'is-hidden' } }; // Social share popups $('.share a').click(function (e) { e.preventDefault(); window.open(this.href, "", "height = 500, width = 500"); }); $('[data-toggle-menu]').click(function(){ $(this).toggleClass(BT_SETTINGS.css.activeClass); $('[data-menu]').toggle(); }); $('.image-with-lightbox').magnificPopup({ type: 'image', closeOnContentClick: true, closeBtnInside: false, fixedContentPos: true, mainClass: 'mfp-with-zoom', // class to remove default margin from left and right side image: { verticalFit: true }, zoom: { enabled: true, duration: 300 // don't foget to change the duration also in CSS } }); $('.image-with-video-icon').magnificPopup({ disableOn: 700, type: 'iframe', mainClass: 'mfp-fade', removalDelay: 160, preloader: false, fixedContentPos: false }); $('.accordion__item-title').on('click', function() { var $title = $(this); $title.toggleClass('accordion__item-title--active'); $title .parents('.accordion__item') .find('.accordion__item-content') .slideToggle(); }); $('.tabs-link').click(function (e) { e.preventDefault(); var $link = $(this); var tabIndex = $link.index(); var $tab = $link.parents('.tabs').find('.tab').eq(tabIndex); $link .addClass(BT_SETTINGS.css.activeClass) .siblings() .removeClass(BT_SETTINGS.css.activeClass); $tab .removeClass(BT_SETTINGS.css.hiddenClass) .siblings('.tab') .addClass(BT_SETTINGS.css.hiddenClass); }); $('.fa-spin').empty(); var $window = $(window); var $topbar = $('[data-topbar]'); var topbarHeight = parseInt($topbar.height()); var $scrollToTop = $('[data-scroll-to-top]'); $scrollToTop.click(function(){ $('html, body').animate({ scrollTop: 0}, 1000); return false; }); var bindEffects = function() { var scrolled = $window.scrollTop(); if (scrolled > topbarHeight) { $scrollToTop.addClass(BT_SETTINGS.css.activeClass); } else { $scrollToTop.removeClass(BT_SETTINGS.css.activeClass); } }; $window.on('scroll.theme', bindEffects); })(jQuery); </script> <script src="https://assets8.freshdesk.com/assets/cdn/portal_bottom-b13f0ef6352d3ae3936782ceb4fed0eaa1daf148bfc7776df3256680ae6aa1b6.js"></script> <script src="https://assets7.freshdesk.com/assets/cdn/redactor-10a54c9b6ce9a442c8a2e6a131947e0d106a4af7c5b98360494520fc5245be28.js"></script> <script src="https://assets7.freshdesk.com/assets/cdn/lang/en-4a75f878b88f0e355c2d9c4c8856e16e0e8e74807c9787aaba7ef13f18c8d691.js"></script> <!-- for i18n-js translations --> <script src="https://assets4.freshdesk.com/assets/cdn/i18n/portal/en-89d70c1cfc14e8bfd1100be59d517490352cdbdeb82858862f30e630a2a10c2a.js"></script> <!-- Including default portal based script at the bottom --> <script> //<![CDATA[ jQuery(document).ready(function() { // Setting the locale for moment js moment.lang('en'); var validation_meassages = {"required":"This field is required.","remote":"Please fix this field.","email":"Please enter a valid email address.","url":"Please enter a valid URL.","date":"Please enter a valid date.","dateISO":"Please enter a valid date ( ISO ).","number":"Please enter a valid number.","digits":"Please enter only digits.","creditcard":"Please enter a valid credit card number.","equalTo":"Please enter the same value again.","two_decimal_place_warning":"Value cannot have more than 2 decimal digits","select2_minimum_limit":"Please type %{char_count} or more letters","select2_maximum_limit":"You can only select %{limit} %{container}","maxlength":"Please enter no more than {0} characters.","minlength":"Please enter at least {0} characters.","rangelength":"Please enter a value between {0} and {1} characters long.","range":"Please enter a value between {0} and {1}.","max":"Please enter a value less than or equal to {0}.","min":"Please enter a value greater than or equal to {0}.","select2_maximum_limit_jq":"You can only select {0} {1}","facebook_limit_exceed":"Your Facebook reply was over 8000 characters. You'll have to be more clever.","messenger_limit_exceeded":"Oops! You have exceeded Messenger Platform's character limit. Please modify your response.","not_equal_to":"This element should not be equal to","email_address_invalid":"One or more email addresses are invalid.","twitter_limit_exceed":"Oops! You have exceeded Twitter's character limit. You'll have to modify your response.","password_does_not_match":"The passwords don't match. Please try again.","valid_hours":"Please enter a valid hours.","reply_limit_exceed":"Your reply was over 2000 characters. You'll have to be more clever.","url_format":"Invalid URL format","url_without_slash":"Please enter a valid URL without '/'","link_back_url":"Please enter a valid linkback URL","requester_validation":"Please enter a valid requester details or <a href=\"#\" id=\"add_requester_btn_proxy\">add new requester.</a>","agent_validation":"Please enter valid agent details","email_or_phone":"Please enter a Email or Phone Number","upload_mb_limit":"Upload exceeds the available 15MB limit","invalid_image":"Invalid image format","atleast_one_role":"At least one role is required for the agent","invalid_time":"Invalid time.","remote_fail":"Remote validation failed","trim_spaces":"Auto trim of leading & trailing whitespace","hex_color_invalid":"Please enter a valid hex color value.","name_duplication":"The name already exists.","invalid_value":"Invalid value","invalid_regex":"Invalid Regular Expression","same_folder":"Cannot move to the same folder.","maxlength_255":"Please enter less than 255 characters","decimal_digit_valid":"Value cannot have more than 2 decimal digits","atleast_one_field":"Please fill at least {0} of these fields.","atleast_one_portal":"Select atleast one portal.","custom_header":"Please type custom header in the format - header : value","same_password":"Should be same as Password","select2_no_match":"No matching %{container} found","integration_no_match":"no matching data...","time":"Please enter a valid time","valid_contact":"Please add a valid contact","field_invalid":"This field is invalid","select_atleast_one":"Select at least one option."} jQuery.extend(jQuery.validator.messages, validation_meassages ); jQuery(".call_duration").each(function () { var format,time; if (jQuery(this).data("time") === undefined) { return; } if(jQuery(this).hasClass('freshcaller')){ return; } time = jQuery(this).data("time"); if (time>=3600) { format = "hh:mm:ss"; } else { format = "mm:ss"; } jQuery(this).html(time.toTime(format)); }); }); // Shortcuts variables var Shortcuts = {"global":{"help":"?","save":"mod+return","cancel":"esc","search":"/","status_dialog":"mod+alt+return","save_cuctomization":"mod+shift+s"},"app_nav":{"dashboard":"g d","tickets":"g t","social":"g e","solutions":"g s","forums":"g f","customers":"g c","reports":"g r","admin":"g a","ticket_new":"g n","compose_email":"g m"},"pagination":{"previous":"alt+left","next":"alt+right","alt_previous":"j","alt_next":"k"},"ticket_list":{"ticket_show":"return","select":"x","select_all":"shift+x","search_view":"v","show_description":"space","unwatch":"w","delete":"#","pickup":"@","spam":"!","close":"~","silent_close":"alt+shift+`","undo":"z","reply":"r","forward":"f","add_note":"n","scenario":"s"},"ticket_detail":{"toggle_watcher":"w","reply":"r","forward":"f","add_note":"n","close":"~","silent_close":"alt+shift+`","add_time":"m","spam":"!","delete":"#","show_activities_toggle":"}","properties":"p","expand":"]","undo":"z","select_watcher":"shift+w","go_to_next":["j","down"],"go_to_previous":["k","up"],"scenario":"s","pickup":"@","collaboration":"d"},"social_stream":{"search":"s","go_to_next":["j","down"],"go_to_previous":["k","up"],"open_stream":["space","return"],"close":"esc","reply":"r","retweet":"shift+r"},"portal_customizations":{"preview":"mod+shift+p"},"discussions":{"toggle_following":"w","add_follower":"shift+w","reply_topic":"r"}}; // Date formats var DATE_FORMATS = {"non_us":{"moment_date_with_week":"ddd, D MMM, YYYY","datepicker":"d M, yy","datepicker_escaped":"d M yy","datepicker_full_date":"D, d M, yy","mediumDate":"d MMM, yyyy"},"us":{"moment_date_with_week":"ddd, MMM D, YYYY","datepicker":"M d, yy","datepicker_escaped":"M d yy","datepicker_full_date":"D, M d, yy","mediumDate":"MMM d, yyyy"}}; var lang = { loadingText: "Please Wait...", viewAllTickets: "View all tickets" }; //]]> </script> <script type="text/javascript"> I18n.defaultLocale = "en"; I18n.locale = "en"; </script> </body> </html>