Support : iubenda

<!DOCTYPE html>      <html class="no-js " lang="en" dir="ltr" data-date-format="non_us"> <head>  <title> Support : iubenda </title>  <meta charset="utf-8" /> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1" /> <meta name="description" content= "" /> <meta name="author" content= "" /> <meta property="og:title" content="Support" /> <meta property="og:url" content="https://support.iubenda.com/support/home" /> <meta property="og:image" content="/assets/misc/logo.png?702017" /> <meta property="og:site_name" content="iubenda" /> <meta property="og:type" content="article" /> <meta name="twitter:title" content="Support" /> <meta name="twitter:url" content="https://support.iubenda.com/support/home" /> <meta name="twitter:image" content="/assets/misc/logo.png?702017" /> <meta name="twitter:card" content="summary" /> <link rel="canonical" href="https://support.iubenda.com/support/home" />  <link rel="apple-touch-icon" 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href="https://assets2.freshdesk.com/assets/cdn/falcon_portal_utils-8a3bd29b9a0d9073b84cf03839a2c189deb1814f7005c605c7b7dea19acb786d.css" />  <link href="/support/theme.css?v=3&d=1655818342" media="screen" rel="stylesheet" type="text/css">  <link href='https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic|Poppins:regular,600,700' rel='stylesheet' type='text/css'>  <script src="https://assets2.freshdesk.com/assets/cdn/portal_head_v2-36ab34a3681b18368e238876f238180a275ea33aef5344965eaf6f636dc8721b.js"></script>  <script src="https://assets8.freshdesk.com/assets/cdn/prism-2276a193401841df09503806d718e88dcbf9c2117a3b5a1fc1065c2c8d0bc1bd.js"></script>  <script type="text/javascript"> var portal = {"language":"en","name":"iubenda","contact_info":"","current_page_name":"portal_home","current_tab":"home","vault_service":{"url":"https://vault-service.freshworks.com/data","max_try":2,"product_name":"fd"},"current_account_id":888778,"preferences":{"bg_color":"#f3f5f7","header_color":"#ffffff","help_center_color":"#f3f5f7","footer_color":"#183247","tab_color":"#ffffff","tab_hover_color":"#02b875","btn_background":"#f3f5f7","btn_primary_background":"#02b875","baseFont":"Source Sans Pro","textColor":"#183247","headingsFont":"Poppins","headingsColor":"#183247","linkColor":"#183247","linkColorHover":"#2753d7","inputFocusRingColor":"#02b875","nonResponsive":"false","personalized_articles":true},"image_placeholders":{"spacer":"https://assets3.freshdesk.com/assets/misc/spacer.gif","profile_thumb":"https://assets7.freshdesk.com/assets/misc/profile_blank_thumb-4a7b26415585aebbd79863bd5497100b1ea52bab8df8db7a1aecae4da879fd96.jpg","profile_medium":"https://assets4.freshdesk.com/assets/misc/profile_blank_medium-1dfbfbae68bb67de0258044a99f62e94144f1cc34efeea73e3fb85fe51bc1a2c.jpg"},"falcon_portal_theme":true}; var attachment_size = 20; var blocked_extensions = ""; </script> </head> <body>  <div class="alert alert-with-close notice" id="noticeajax" style="display:none;"></div> <div class="layout layout--anonymous"> <div class="layout__header"> <header class="topbar container" data-topbar> <div class="topbar__inner container-inner"> <div class="topbar__col"> <div> <div class="logo-wrapper"> <div class="logo"> <a href="https://www.iubenda.com"> <img src="https://s3-us-west-2.amazonaws.com/breezythemes/iubenda/logo-new.svg" alt="Logo"> </a> </div> </div> <p class="help-center-name">support home</p> </div> <a class="topbar__link back-to" href="https://www.iubenda.com/">Back to website</a> <button type="button" role="button" aria-label="Toggle Navigation" class="lines-button" data-toggle-menu> <span class="lines"></span> </button> </div> <div class="topbar__col topbar__menu"> <div class="topbar__collapse" data-menu> <div class="topbar__controls topbar__controls--anonymous">  <div class="welcome">Welcome <b></b> </div> <b><a href="/support/login"><b>Login</b></a></b>  <b><a href="/support/signup"><b>Sign up</b></a></b> </div> </div> </div> </div> </header> </div>  <div class="layout__content">  <div class="container"> <div class="container-inner clearfix"> <section class="hero-unit search-box search-box--hero-unit"> <div class="intro-title">How can we help?</div> <form class="hc-search-form print--remove" autocomplete="off" action="/support/search" id="hc-search-form" data-csrf-ignore="true"> <div class="hc-search-input"> <label for="support-search-input" class="hide">Enter your search term here...</label> <input placeholder="Enter your search term here..." type="text" name="term" class="special" value="" rel="page-search" data-max-matches="10" id="support-search-input"> </div> <div class="hc-search-button"> <button class="btn btn-primary" aria-label="Search" type="submit" autocomplete="off"> <i class="mobile-icon-search hide-tablet"></i> <span class="hide-in-mobile"> Search </span> </button> </div> </form> </section> </div> </div> <div class="container"> <div class="container-inner clearfix">  <div class="discussions-category-list-page"> <h1 class="knowledge-base-title">Support forum</h1> <ul class="discussions-menu"> <li class="discussions-menu__item is-active">Discussions</li> <li class="discussions-menu__item "> <a href="/support/discussions/topics/my_topics">My Topics</a> </li> </ul> <section class="popular-topics"> <h2 class="popular-topics__title">Popular topics</h2> <ul class="row popular-topic-list"> <li class="column column--sm-4 popular-topic-item"> <div class="popular-topic-item__link"> <a href="/support/discussions/topics/42000131305"> <h5 class="popular-topic-item__title">Team members (multiple users)</h5> </a> <span class="meta popular-topic-item__info"> Posted by <b>Raphael Caldas</b>, <span class='timeago' title='Wed, 13 Jan, 2021 at 8:11 PM' data-timeago='2021-01-13 20:11:42 +0100' data-livestamp='2021-01-13 20:11:42 +0100'> almost 4 years ago </span> <div> <a href='/support/discussions/topics/42000131305/page/last#post-42000321651'>Last Reply</a> by Sahar Amini <span class='timeago' title='Tue, 26 Nov, 2024 at 10:09 AM' data-timeago='2024-11-26 10:09:14 +0100' data-livestamp='2024-11-26 10:09:14 +0100'> 10 minutes ago </span> </div> </span> </div> </li> <li class="column column--sm-4 popular-topic-item"> <div class="popular-topic-item__link"> <a href="/support/discussions/topics/42000006932"> <h5 class="popular-topic-item__title">Iubenda Plugin for wordpress and translatepress</h5> </a> <span class="meta popular-topic-item__info"> Posted by <b>Francesco Fanti</b>, <span class='timeago' title='Sun, 22 Nov, 2020 at 8:39 PM' data-timeago='2020-11-22 20:39:50 +0100' data-livestamp='2020-11-22 20:39:50 +0100'> about 4 years ago </span> <div> <a href='/support/discussions/topics/42000006932/page/last#post-42000321649'>Last Reply</a> by Andrea whatson <span class='timeago' title='Sun, 24 Nov, 2024 at 10:05 PM' data-timeago='2024-11-24 22:05:44 +0100' data-livestamp='2024-11-24 22:05:44 +0100'> 1 day ago </span> </div> </span> </div> </li> <li class="column column--sm-4 popular-topic-item"> <div class="popular-topic-item__link"> <a href="/support/discussions/topics/42000299810"> <h5 class="popular-topic-item__title">New language request: Ukrainian</h5> </a> <span class="meta popular-topic-item__info"> Posted by <b>Workergate GmbH</b>, <span class='timeago' title='Fri, 4 Mar, 2022 at 11:53 AM' data-timeago='2022-03-04 11:53:48 +0100' data-livestamp='2022-03-04 11:53:48 +0100'> over 2 years ago </span> <div> <a href='/support/discussions/topics/42000299810/page/last#post-42000321415'>Last Reply</a> by cha. alinasir <span class='timeago' title='Sat, 2 Nov, 2024 at 11:14 PM' data-timeago='2024-11-02 23:14:57 +0100' data-livestamp='2024-11-02 23:14:57 +0100'> 23 days ago </span> </div> </span> </div> </li> <li class="column column--sm-4 popular-topic-item"> <div class="popular-topic-item__link"> <a href="/support/discussions/topics/42000308175"> <h5 class="popular-topic-item__title">Impact.com affiliate request</h5> </a> <span class="meta popular-topic-item__info"> Posted by <b>raina</b>, <span class='timeago' title='Sat, 21 Sep, 2024 at 5:53 PM' data-timeago='2024-09-21 17:53:30 +0200' data-livestamp='2024-09-21 17:53:30 +0200'> 2 months ago </span> <div> <a href='/support/discussions/topics/42000308175/page/last#post-42000321516'>Last Reply</a> by razaseo <span class='timeago' title='Wed, 13 Nov, 2024 at 9:45 AM' data-timeago='2024-11-13 09:45:35 +0100' data-livestamp='2024-11-13 09:45:35 +0100'> 13 days ago </span> </div> </span> </div> </li> <li class="column column--sm-4 popular-topic-item"> <div class="popular-topic-item__link"> <a href="/support/discussions/topics/42000308278"> <h5 class="popular-topic-item__title">Cache and Optimisation of the Iubenda Script</h5> </a> <span class="meta popular-topic-item__info"> Posted by <b>Clau Marin</b>, <span class='timeago' title='Fri, 4 Oct, 2024 at 12:21 PM' data-timeago='2024-10-04 12:21:17 +0200' data-livestamp='2024-10-04 12:21:17 +0200'> about 2 months ago </span> <div> <a href='/support/discussions/topics/42000308278/page/last#post-42000321611'>Last Reply</a> by Pentictonbb <span class='timeago' title='Sat, 23 Nov, 2024 at 9:25 AM' data-timeago='2024-11-23 09:25:11 +0100' data-livestamp='2024-11-23 09:25:11 +0100'> 3 days ago </span> </div> </span> </div> </li> <li class="column column--sm-4 popular-topic-item"> <div class="popular-topic-item__link"> <a href="/support/discussions/topics/42000307894"> <h5 class="popular-topic-item__title">Add Tidycal as a service</h5> </a> <span class="meta popular-topic-item__info"> Posted by <b>eleonora. leonardi</b>, <span class='timeago' title='Mon, 19 Aug, 2024 at 11:22 AM' data-timeago='2024-08-19 11:22:31 +0200' data-livestamp='2024-08-19 11:22:31 +0200'> 3 months ago </span> <div> <a href='/support/discussions/topics/42000307894/page/last#post-42000321459'>Last Reply</a> by Passive Income Fusion <span class='timeago' title='Thu, 7 Nov, 2024 at 7:09 AM' data-timeago='2024-11-07 07:09:43 +0100' data-livestamp='2024-11-07 07:09:43 +0100'> 19 days ago </span> </div> </span> </div> </li> </ul> </section> <ul class="list-unstyled forum-list"> <li class="forum-list-item"> <h2 class="forum-list-item__title"> <a class="forum-list-item__link" href="/support/discussions/forums/42000115771">General requests</a> </h2> <ul class="forum-topics"> <li class="forum-topics__item forum-topics__item--header meta hidden-xs"> <span class="forum-topics__link"></span> <span class="forum-topics__labels forum-topics__head">Status</span> <span class="forum-topics__author forum-topics__head">Author</span> <span class="forum-topics__comments forum-topics__head">Comments</span> <span class="forum-topics__date forum-topics__head">Created On</span> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="Cache and Optimisation of the Iubenda Script" href="/support/discussions/topics/42000308278"> Cache and Optimisation of the Iubenda Script </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-4"> C </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 7 </div> <div class="forum-topics__date"> <span class="meta">Fri, 4 Oct, 2024 at 12:21 PM</span> </div> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="Yoast SEO Or Rank Math SEO Plugin , Which one is better" href="/support/discussions/topics/42000308576"> Yoast SEO Or Rank Math SEO Plugin , Which one is better </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-8"> M </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 0 </div> <div class="forum-topics__date"> <span class="meta">Sun, 10 Nov, 2024 at 2:31 AM</span> </div> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="PageSpeed Insights - Related Warnings" href="/support/discussions/topics/42000308547"> PageSpeed Insights - Related Warnings </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-2"> i </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 1 </div> <div class="forum-topics__date"> <span class="meta">Tue, 29 Oct, 2024 at 8:47 PM</span> </div> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="Yoast Seo Premium & Wp Rocket" href="/support/discussions/topics/42000306725"> Yoast Seo Premium & Wp Rocket </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <img src="/images/misc/profile_blank_thumb.jpg" onerror="imgerror(this)" class="thumb" rel="lazyloadimage" data-src="/users/42033920973/profile_image" /> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 4 </div> <div class="forum-topics__date"> <span class="meta">Mon, 1 Apr, 2024 at 7:32 AM</span> </div> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="React - Cookie Banner - Scripts not activated by when consent found" href="/support/discussions/topics/42000306446"> React - Cookie Banner - Scripts not activated by when consent found </a> <div class="forum-topics__labels"> <div class="topic-labels"><span class="label label-solved"> Solved</span></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-9"> A </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 2 </div> <div class="forum-topics__date"> <span class="meta">Fri, 1 Mar, 2024 at 12:54 PM</span> </div> </li> </ul> <a href="/support/discussions/forums/42000115771" class="btn btn-default"> View all (56) </a> </li> <li class="forum-list-item"> <h2 class="forum-list-item__title"> <a class="forum-list-item__link" href="/support/discussions/forums/42000115769">Services/Clauses Requests</a> </h2> <ul class="forum-topics"> <li class="forum-topics__item forum-topics__item--header meta hidden-xs"> <span class="forum-topics__link"></span> <span class="forum-topics__labels forum-topics__head">Status</span> <span class="forum-topics__author forum-topics__head">Author</span> <span class="forum-topics__comments forum-topics__head">Comments</span> <span class="forum-topics__date forum-topics__head">Created On</span> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="Please add Monday work management" href="/support/discussions/topics/42000308712"> Please add Monday work management </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-5"> S </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 0 </div> <div class="forum-topics__date"> <span class="meta">Tue, 26 Nov, 2024 at 8:03 AM</span> </div> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="Front service" href="/support/discussions/topics/42000308713"> Front service </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-6"> K </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 0 </div> <div class="forum-topics__date"> <span class="meta">Tue, 26 Nov, 2024 at 7:47 AM</span> </div> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="PowerDiary service" href="/support/discussions/topics/42000308638"> PowerDiary service </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-0"> M </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 2 </div> <div class="forum-topics__date"> <span class="meta">Mon, 18 Nov, 2024 at 8:14 AM</span> </div> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="Consensus" href="/support/discussions/topics/42000308648"> Consensus </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-6"> C </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 1 </div> <div class="forum-topics__date"> <span class="meta">Tue, 19 Nov, 2024 at 8:26 AM</span> </div> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="G-Accon" href="/support/discussions/topics/42000308639"> G-Accon </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-0"> C </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 1 </div> <div class="forum-topics__date"> <span class="meta">Mon, 18 Nov, 2024 at 7:55 AM</span> </div> </li> </ul> <a href="/support/discussions/forums/42000115769" class="btn btn-default"> View all (2462) </a> </li> <li class="forum-list-item"> <h2 class="forum-list-item__title"> <a class="forum-list-item__link" href="/support/discussions/forums/42000118029">Integrations/Plugins requests</a> </h2> <ul class="forum-topics"> <li class="forum-topics__item forum-topics__item--header meta hidden-xs"> <span class="forum-topics__link"></span> <span class="forum-topics__labels forum-topics__head">Status</span> <span class="forum-topics__author forum-topics__head">Author</span> <span class="forum-topics__comments forum-topics__head">Comments</span> <span class="forum-topics__date forum-topics__head">Created On</span> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="Iubenda Plugin for wordpress and translatepress" href="/support/discussions/topics/42000006932"> Iubenda Plugin for wordpress and translatepress </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-6"> F </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 35 </div> <div class="forum-topics__date"> <span class="meta">Sun, 22 Nov, 2020 at 8:39 PM</span> </div> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="Magento Cookie Law Solution plugin" href="/support/discussions/topics/42000001870"> Magento Cookie Law Solution plugin </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <img src="/images/misc/profile_blank_thumb.jpg" onerror="imgerror(this)" class="thumb" rel="lazyloadimage" data-src="/users/42002201282/profile_image" /> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 20 </div> <div class="forum-topics__date"> <span class="meta">Mon, 12 Oct, 2015 at 4:59 PM</span> </div> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="Wix Cookie Solution Plugin" href="/support/discussions/topics/42000001947"> Wix Cookie Solution Plugin </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-8"> N </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 65 </div> <div class="forum-topics__date"> <span class="meta">Mon, 21 May, 2018 at 4:50 PM</span> </div> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="Elementor Contact Form support Consent Solution" href="/support/discussions/topics/42000298456"> Elementor Contact Form support Consent Solution </a> <div class="forum-topics__labels"> <div 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<span class="meta">Thu, 7 Oct, 2021 at 11:03 AM</span> </div> </li> </ul> <a href="/support/discussions/forums/42000118029" class="btn btn-default"> View all (12) </a> </li> <li class="forum-list-item"> <h2 class="forum-list-item__title"> <a class="forum-list-item__link" href="/support/discussions/forums/42000118336">Request language support</a> </h2> <ul class="forum-topics"> <li class="forum-topics__item forum-topics__item--header meta hidden-xs"> <span class="forum-topics__link"></span> <span class="forum-topics__labels forum-topics__head">Status</span> <span class="forum-topics__author forum-topics__head">Author</span> <span class="forum-topics__comments forum-topics__head">Comments</span> <span class="forum-topics__date forum-topics__head">Created On</span> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="New language request: Ukrainian" href="/support/discussions/topics/42000299810"> New language request: Ukrainian </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-3"> W </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 7 </div> <div class="forum-topics__date"> <span class="meta">Fri, 4 Mar, 2022 at 11:53 AM</span> </div> </li> <li class="forum-topics__item "> <a class="forum-topics__link" title="Add new language: Romanian" href="/support/discussions/topics/42000298593"> Add new language: Romanian </a> <div class="forum-topics__labels"> <div class="topic-labels"></div> </div> <div class="forum-topics__author"> <div class="user-pic-thumb image-lazy-load "> <div class="thumb avatar-text circle text-center bg-9"> D </div> </div> </div> <div class="forum-topics__comments"> <i class="fa fa-comment-o forum-topics__comments-icon" aria-hidden="true"></i> 7 </div> <div 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