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<source/> <img class="cmp-image__image" src="/content/dam/cisco-cdc/site/images/heroes/learn/expert-certifications-hero-banner-3200x1312.jpg" alt="Take your place as a technical leader in the fast-paced world of IT infrastructure."/> </picture> </div> <div class="cmp-teaser__content muse-l-grid"> <h1 class="cmp-teaser__title"> Cisco Expert certifications </h1> <div class="cmp-teaser__description cds-typography"><p>Take your place as a technical leader in the fast-paced world of IT infrastructure.</p> </div> </div> </div> </cds-styles> <cds-styles data-config-metrics-group=" Secondary Navigation Component" theme="light" class="cds-c-secondarynav aem-GridColumn aem-GridColumn--default--12"><cds-secondary-nav class="cds-c-secondary-nav cds-c-secondarynav__close" id="secondarynav-cede2029b5" role="menu" data-c-version="DM:Secondary Navigation (V3):V3.0.2" aria-label="Secondary Nav"> <a slot="secondarynav-items" class="cds-c-secondarynav__items cds-c-secondarynav__active">Overview</a> <a 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Learning Deals" data-c-version="DM:Alert (V2):V2.1.1" id="alert-f61083a4a3" class="muse-l-grid cds-c-alerts--desc-cta "> <div class="cds-c-alerts__wrapper"> <div class="cmp-teaser__content"> <h2 class="cmp-teaser__title"> Cisco U. Learning Deals </h2> <div class="cmp-teaser__description cds-typography"><p>Shop and save on official Cisco learning products. Prep, practice, lab, and so much more—for so much less.</p> </div> <div class="cmp-teaser__action-container"> <span class="cds-c-cta__wrapper"> <a class="cds-c-cta-text cds-c-cta-text--primary cds-c-cta-text--small " href="/site/us/en/learn/training-certifications/learning-deals.html?ccid=ciscolearningdeals&dtid=web&oid=lc-merch-banner" data-config-metrics-item="Cisco U. Learning Deals" target="_self"><span class="cmp-button__text">Learn more</span></a> </span> </div> </div> </div> </div> </cds-styles> <cds-styles data-config-metrics-group="Overview (V2)" class="cds-c-detailblock aem-GridColumn aem-GridColumn--default--12"><div id="overview-cbd3f4f64a" class="cds-c-detailblock--four-benefits muse-l-grid" data-config-metrics-title="Distinguish yourself as the best of the best" data-c-version="DM:Overview V2:V2.2.0"> <!--START - LEFT AREA MARK UP--> <div class="cds-c-detailblock__left-col"> <div class='cds-c-detailblock__title'> <div class="title"> <div data-c-version="DM:Title (V2):V2.1.0" id="title-ba362d45e5" class="cmp-title cds-typography "> <h2 class="cmp-title__text ">Distinguish yourself as the best of the best</h2> </div> </div> </div> </div> <!--END - LEFT AREA MARK UP--> <!--START - RIGHT AREA MARK UP--> <div class="cds-c-detailblock__right-col"> <div class='cds-c-detailblock__description'> <div data-c-version="DM:Text:V1.1.2" id="text-6b5fef7d69" class="cmp-text cds-typography "> <p>Expert certifications validate your end-to-end IT lifecycle skills from planning and design to operating and optimizing. Among the industry&#39;s most widely recognized and respected certifications, Cisco Expert certifications tell the world in no uncertain terms that you know what you&#39;re talking about.</p> </div> </div> <div class="cds-c-detailblock__benefits-wrap"> <div data-c-version="DM:Container-Elastic:V2.9.2" class="cds-c-elasticcontainer " data-initial-show="0" data-click-show="0" data-init-elasticcontainer=" " data-showmore=" " data-placeholder-text="false"> <div id="elasticcontainer-2b51695a3b" class="muse-l-grid muse-l-grid--halves cds-l-grid--blowout cmp-container" data-c-version="DM:Container-Elastic:V2.9.2"> <cds-styles class="cds-c-cards__wrapper"> <div id="card-a38888cf34" class="cds-c-cards cmp-teaser " data-config-metrics-title="$147,000 per year" data-c-version="DM:Card (V2):V2.0.4"> <div class="cmp-teaser__content" id="a11y-card-a38888cf34"> <p class="cmp-teaser__pretitle">Average U.S. salary for CCIEs</p> <h3 class="cmp-teaser__title"> $147,000 per year </h3> <div class="cmp-teaser__description cds-typography"><p>Entry-level positions start at $125,000 per year. Most experienced workers make up to $180,000 per year.</p> </div> </div> </div> </cds-styles> <cds-styles class="cds-c-cards__wrapper"> <div id="card-037400eae1" class="cds-c-cards cmp-teaser " data-config-metrics-title="75% increase in salary" data-c-version="DM:Card (V2):V2.0.4"> <div class="cmp-teaser__content" id="a11y-card-037400eae1"> <p class="cmp-teaser__pretitle">CCIEs receive an estimated</p> <h3 class="cmp-teaser__title"> 75% increase in salary </h3> <div class="cmp-teaser__description cds-typography"><p>Compared to other certifications, CCIE is the greatest return on investment by a considerable margin based on the salary potential.</p> </div> </div> </div> </cds-styles> </div> </div> </div> </div> <!--END - RIGHT AREA MARK UP--> </div> </cds-styles> <cds-styles data-config-metrics-group="Category Listing (V2)" class="cds-c-category-listing__wrapper aem-GridColumn aem-GridColumn--default--12"><div id="categorylisting-9d43b68e2b" class="cds-c-category-listing cds-c-category-listing__threecol-withoutimage" data-c-version="DM:Category Listing (V2):V2.2.1" data-config-metrics-title="Cisco Expert certifications"> <div class="muse-l-grid"> <div class="title cds-c-category-listing__title-wrapper"> <div data-c-version="DM:Title (V2):V2.1.0" id="title-89476c0e71" class="cmp-title cds-typography cmp-title--left"> <h2 class="cmp-title__text ">Cisco Expert certifications</h2> </div> </div> <div class="image cds-c-category-listing__image-wrapper"> <div data-c-version="DM:Image (V2):V2.2.0" data-asset-id="42af3f7e-7fd7-4808-bd00-c90c775d3843" id="image-a9f4fa9c59" class="cmp-image " itemscope itemtype="http://schema.org/ImageObject"> <img src="/content/dam/cisco-cdc/site/images/photography/learn/220/illustration-character-ideating-working-220x220.png" loading="lazy" class="cmp-image__image" itemprop="contentUrl" width="220" height="220" alt/> </div> </div> <div class="cds-c-category-listing__content-wrapper"> <div class="cds-c-category-listing__domain-wrapper cds-c-category-listing__domain-wrapper--threecol"> <div class="static cds-c-category-listing__domains cds-c-static-list--with-chevrons"><div id="static-42dd1c52c1" class="cds-c-static-list " data-c-version="DM:Static List:V2.1.1"> <div class="cds-c-static-list__title"> <div data-c-version="DM:Title (V2):V2.1.0" id="title-0dd3401615" class="cmp-title cds-typography "> <h6 class="cmp-title__text ">The Cisco Certified Internetwork Expert (CCIE) certifications are a series of technical certifications for senior networking professionals who design, build, implement, maintain, and troubleshoot complex enterprise networking infrastructures. The Cisco Certified Design Expert (CCDE) and the Cisco Certified DevNet Expert are also part of this program.</h6> </div> </div> </div> </div> </div> <div class="elasticcontainer container responsivegrid cds-c-category-listing__card-wrapper"><div data-c-version="DM:Container-Elastic:V2.9.2" class="cds-c-elasticcontainer " data-initial-show="12" data-click-show="0" data-init-elasticcontainer="true" data-showmore="true" data-placeholder-text="false"> <div id="elasticcontainer-059703feaa" class="muse-l-grid muse-l-grid--thirds cds-l-grid--blowout cmp-container" data-c-version="DM:Container-Elastic:V2.9.2"> <cds-styles class="cds-c-cards__wrapper"> <div id="card-d3244dd52e" class="cds-c-cards cmp-teaser " data-config-metrics-title="CCIE Enterprise Infrastructure" data-c-version="DM:Card (V2):V2.0.4"> <div class="cmp-teaser__content" id="a11y-card-d3244dd52e"> <h3 class="cmp-teaser__title"> CCIE Enterprise Infrastructure </h3> <div class="cmp-teaser__description cds-typography"><p>Prove your skills with complex enterprise infrastructure solutions from designing and deploying to operating and optimizing.</p> </div> <div class="cmp-teaser__action-container"> <span class="cds-c-cta__wrapper"> <a class="cds-c-cta-text cds-c-cta-text--primary " href="/site/us/en/learn/training-certifications/certifications/enterprise/ccie-enterprise-infrastructure/index.html" data-config-metrics-item="CCIE Enterprise Infrastructure" target="_self"><span class="cmp-button__text">Learn about CCIE Enterprise Infrastructure</span></a> </span> </div> </div> </div> </cds-styles> <cds-styles class="cds-c-cards__wrapper"> <div id="card-5ea942fa2a" class="cds-c-cards cmp-teaser " data-config-metrics-title="CCIE Enterprise Wireless" data-c-version="DM:Card (V2):V2.0.4"> <div class="cmp-teaser__content" id="a11y-card-5ea942fa2a"> <h3 class="cmp-teaser__title"> CCIE Enterprise Wireless </h3> <div class="cmp-teaser__description cds-typography"><p>Validate your ability to maximize the potential of any enterprise wireless solution from designing and deploying to operating and optimizing.</p> </div> <div class="cmp-teaser__action-container"> <span class="cds-c-cta__wrapper"> <a class="cds-c-cta-text cds-c-cta-text--primary " href="/site/us/en/learn/training-certifications/certifications/enterprise/ccie-enterprise-wireless/index.html" data-config-metrics-item="CCIE Enterprise Wireless" target="_self"><span class="cmp-button__text">Learn about CCIE Enterprise Wireless</span></a> </span> </div> </div> </div> </cds-styles> <cds-styles class="cds-c-cards__wrapper"> <div id="card-e3d0b0c0ab" class="cds-c-cards cmp-teaser " data-config-metrics-title="CCIE Collaboration" data-c-version="DM:Card (V2):V2.0.4"> <div class="cmp-teaser__content" id="a11y-card-e3d0b0c0ab"> <h3 class="cmp-teaser__title"> CCIE Collaboration </h3> <div class="cmp-teaser__description cds-typography"><p>Validates you as an expert in end-to-end lifecycle skills for complex collaboration solutions.</p> </div> <div class="cmp-teaser__action-container"> <span class="cds-c-cta__wrapper"> <a class="cds-c-cta-text cds-c-cta-text--primary " href="/site/us/en/learn/training-certifications/certifications/collaboration/ccie-collaboration/index.html" data-config-metrics-item="CCIE Collaboration" target="_self"><span class="cmp-button__text">Learn about CCIE Collaboration</span></a> </span> </div> </div> </div> </cds-styles> <cds-styles class="cds-c-cards__wrapper"> <div id="card-c94cbd2f43" class="cds-c-cards cmp-teaser " data-config-metrics-title="CCIE Data Center" data-c-version="DM:Card (V2):V2.0.4"> <div class="cmp-teaser__content" id="a11y-card-c94cbd2f43"> <h3 class="cmp-teaser__title"> CCIE Data Center </h3> <div class="cmp-teaser__description cds-typography"><p>Shape the data centers of tomorrow with expertise in the end-to-end lifecycle for the most complex data center networks.</p> </div> <div class="cmp-teaser__action-container"> <span class="cds-c-cta__wrapper"> <a class="cds-c-cta-text cds-c-cta-text--primary " href="/site/us/en/learn/training-certifications/certifications/datacenter/ccie-data-center/index.html" data-config-metrics-item="CCIE Data Center" target="_self"><span class="cmp-button__text">Learn about CCIE Data Center</span></a> </span> </div> </div> </div> </cds-styles> <cds-styles class="cds-c-cards__wrapper"> <div id="card-3fc15233e2" class="cds-c-cards cmp-teaser " data-config-metrics-title="CCIE Security" data-c-version="DM:Card (V2):V2.0.4"> <div class="cmp-teaser__content" id="a11y-card-3fc15233e2"> <h3 class="cmp-teaser__title"> CCIE Security </h3> <div class="cmp-teaser__description cds-typography"><p>Build cutting-edge skills to position yourself as a technical leader in the ever-changing landscape of security technologies and solutions.</p> </div> <div class="cmp-teaser__action-container"> <span class="cds-c-cta__wrapper"> <a class="cds-c-cta-text cds-c-cta-text--primary " href="/site/us/en/learn/training-certifications/certifications/security/ccie-security/index.html" data-config-metrics-item="CCIE Security" target="_self"><span class="cmp-button__text">Learn about CCIE Security</span></a> </span> </div> </div> </div> </cds-styles> <cds-styles class="cds-c-cards__wrapper"> <div id="card-588d5e0639" class="cds-c-cards cmp-teaser " data-config-metrics-title="CCIE Service Provider" data-c-version="DM:Card (V2):V2.0.4"> <div class="cmp-teaser__content" id="a11y-card-588d5e0639"> <h3 class="cmp-teaser__title"> CCIE Service Provider </h3> <div class="cmp-teaser__description cds-typography"><p>Prove your skills with complex service provider solutions and delve deeper into core service provider technologies through the entire network lifecycle, from designing and deploying to operating and optimizing.</p> </div> <div class="cmp-teaser__action-container"> <span class="cds-c-cta__wrapper"> <a class="cds-c-cta-text cds-c-cta-text--primary " href="/site/us/en/learn/training-certifications/certifications/service-provider/ccie-service-provider/index.html" data-config-metrics-item="CCIE Service Provider" target="_self"><span class="cmp-button__text">Learn about CCIE Service Provider</span></a> </span> </div> </div> </div> </cds-styles> <cds-styles class="cds-c-cards__wrapper"> <div id="card-52b185fd2f" class="cds-c-cards cmp-teaser " data-config-metrics-title="CCDE" data-c-version="DM:Card (V2):V2.0.4"> <div class="cmp-teaser__content" id="a11y-card-52b185fd2f"> <h3 class="cmp-teaser__title"> CCDE </h3> <div class="cmp-teaser__description cds-typography"><p>Arms you with a breadth of knowledge and skills to navigate the waters of complex IT projects in network architecture and design.</p> </div> <div class="cmp-teaser__action-container"> <span class="cds-c-cta__wrapper"> <a class="cds-c-cta-text cds-c-cta-text--primary " href="/site/us/en/learn/training-certifications/certifications/design/ccde/index.html" data-config-metrics-item="CCDE" target="_self"><span class="cmp-button__text">Learn about CCDE</span></a> </span> </div> </div> </div> </cds-styles> <cds-styles class="cds-c-cards__wrapper"> <div id="card-27f2d4c44a" class="cds-c-cards cmp-teaser " data-config-metrics-title="Cisco Certified DevNet Expert" data-c-version="DM:Card (V2):V2.0.4"> <div class="cmp-teaser__content" id="a11y-card-27f2d4c44a"> <h3 class="cmp-teaser__title"> Cisco Certified DevNet Expert </h3> <div class="cmp-teaser__description cds-typography"><p>Prove your skills with complex service provider solutions and delve deeper into core service provider technologies through the entire network lifecycle, from designing and deploying to operating and optimizing.</p> </div> <div class="cmp-teaser__action-container"> <span class="cds-c-cta__wrapper"> <a class="cds-c-cta-text cds-c-cta-text--primary " href="/site/us/en/learn/training-certifications/certifications/devnet/expert/index.html" data-config-metrics-item="DevNet Expert" target="_self"><span class="cmp-button__text">Learn about DevNet Expert</span></a> </span> </div> </div> </div> </cds-styles> </div> <div class="muse-l-grid muse-l-grid--full cds-c-elasticcontainer__showmore cds-l-grid--blowout"> <button class="cds-c-elasticcontainer__showmore-link"> <div class="cds-c-elasticcontainer__showmore-wrap"> <hr/> <span class="cds-c-elasticcontainer__showmore-text"> Show more</span><hr/> </div> </button> </div> </div></div> </div> </div> <div data-config-metrics-group="Category Listing Footer (V2)" class="cds-c-category-listing-footer__wrapper"><div id="categorylistingfooter-3203b356ee" class="cds-c-category-listing__footer " data-c-version="DM:Category Listing Footer (V2):V2.2.1"> </div> </div> </div></cds-styles> <cds-styles data-config-metrics-group="Spotlight (V2)" class="cds-c-spotlight cds-c-spotlight__theme--gray aem-GridColumn aem-GridColumn--default--12"> <div id="spotlight-d75a410d24" class="muse-l-grid cmp-teaser cds-c-spotlight__fg-image " data-config-metrics-title="Learn about CCIE core and lab or practical exams" data-c-version="DM:Spotlight (V2):V2.1.2"> <div class="cmp-teaser__image"> <div data-c-version="DM:Image (V2):V2.2.0" data-asset-id="d3469e00-0053-485d-a0cb-c3b63829897d" id="spotlight-d75a410d24-image" class="cmp-image " itemscope itemtype="http://schema.org/ImageObject"> <img src="/content/dam/cisco-cdc/site/images/photography/learn/544/ccie-lab-exams-544x306.jpg" loading="lazy" class="cmp-image__image" itemprop="contentUrl" width="544" height="306" alt/> </div> </div> <div class="muse-l-grid"> <div class="cmp-teaser__content"> <h2 class="cmp-teaser__title"> Learn about CCIE core and lab or practical exams </h2> <div class="cmp-teaser__description cds-typography"><p>Expert-level certifications have two parts — a core exam and a lab or practical exam. Learn more about the process, access training materials, and find out how to sign up for an exam.</p> </div> <div class="cmp-teaser__action-container"> <span class="cds-c-cta__wrapper"> <a class="cds-c-cta cds-c-cta--primary " href="/site/us/en/learn/training-certifications/certifications/expert/exams-training.html" data-config-metrics-item="Explore exams and training" target="_self"><span class="cmp-button__text">Explore exams and training</span></a> </span> </div> </div> </div> </div> </cds-styles> <div class="anchorspot aem-GridColumn aem-GridColumn--default--12"> <div data-config-metrics-group="anchorspot" data-c-version="DM:Anchor Spot (V2):V2.0.1"> <a class="cds-c-anchorspot" id="benefits" name="benefits" rel="noreferrer noopener"></a> </div> </div> <cds-styles data-config-metrics-group="Overview (V2)" class="cds-c-detailblock aem-GridColumn aem-GridColumn--default--12"><div id="overview-822c262f5b" class="cds-c-detailblock--simplified muse-l-grid" data-config-metrics-title="Cisco Expert certification benefits" data-c-version="DM:Overview V2:V2.2.0"> <!--START - LEFT AREA MARK UP--> <div class="cds-c-detailblock__left-col"> <div class='cds-c-detailblock__title'> <div class="title"> <div data-c-version="DM:Title (V2):V2.1.0" id="title-038ce63eff" class="cmp-title cds-typography "> <h2 class="cmp-title__text ">Cisco Expert certification benefits</h2> </div> </div> </div> </div> <!--END - LEFT AREA MARK UP--> <!--START - RIGHT AREA MARK UP--> <div class="cds-c-detailblock__right-col"> <div class='cds-c-detailblock__description'> <div data-c-version="DM:Text:V1.1.2" id="text-99f5afcd76" class="cmp-text cds-typography "> <p>Once you earn an expert-level certification, great resources and benefits are available to you. Explore the following resources and benefits to become familiar with the perks of being certified as an expert.</p> </div> </div> </div> <!--END - RIGHT AREA MARK UP--> </div> </cds-styles> <cds-styles data-config-metrics-group="Vertical tabs (V2)" class="cds-c-verticaltabs aem-GridColumn aem-GridColumn--default--12"><div id="verticaltabs-0ac283c8ec" class=" headerfull cds-c-verticaltabs__container " data-init-verticaltabs="true" data-c-version="DM:Vertical tabs V2:V2.4.0"> <div class="cds-c-verticaltabs__accordion-container muse-l-grid"> <div class="accordion panelcontainer"> <div data-c-version="DM:Core-Accordion:V0.0.0" id="accordion-84c0c1a591" class="cmp-accordion" data-cmp-is="accordion" data-cmp-single-expansion data-placeholder-text="false"> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" id="accordion-84c0c1a591-item-09fc253fdc" data-cmp-expanded> <h3 class="cmp-accordion__header"> <button id="accordion-84c0c1a591-item-09fc253fdc-button" class="cmp-accordion__button cmp-accordion__button--expanded" aria-controls="accordion-84c0c1a591-item-09fc253fdc-panel" data-cmp-hook-accordion="button" aria-label="Certification kit and merchandise discounts"> <span class="cmp-accordion__title">Certification kit and merchandise discounts</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-84c0c1a591-item-09fc253fdc-panel" class="cmp-accordion__panel cmp-accordion__panel--expanded" role="region" aria-labelledby="accordion-84c0c1a591-item-09fc253fdc-button"><div class="elasticcontainer container responsivegrid"><div data-c-version="DM:Container-Elastic:V2.9.2" class="cds-c-elasticcontainer " data-initial-show="0" data-click-show="0" data-init-elasticcontainer=" " data-showmore=" " data-placeholder-text="false"> <div class="cds-c-elasticcontainer__simple-wrapper cds-c-elasticcontainer__simple-wrapper--blowout"> <div data-c-version="DM:Container-Elastic:V2.9.2" id="elasticcontainer-09fc253fdc" class="cmp-container "> <cds-styles class="cds-c-cards__wrapper"> <div id="card-0cfeb2928c" class="cds-c-cards cmp-teaser " data-config-metrics-title="Certification kit" data-c-version="DM:Card (V2):V2.0.4"> <div class="cmp-teaser__content" id="a11y-card-0cfeb2928c"> <h3 class="cmp-teaser__title"> Certification kit </h3> <div class="cmp-teaser__description cds-typography"><p>Within 24 hours of passing your certification exam, you will receive an email with instructions to track your certification status and claim your digital certification kit. Make sure that your contact information is up to date in your Cisco Certification Tracking System profile. Your kit includes the following items:</p> <ul><li>Congratulatory letter from Chuck Robbins</li><li>Certificate of achievement</li><li>Personalized plaque</li><li>Badge pull</li><li>Sticker set</li><li>Certification resource document</li></ul> </div> </div> </div> </cds-styles> <cds-styles class="cds-c-cards__wrapper"> <div id="card-de1fda96f0" class="cds-c-cards cmp-teaser " data-config-metrics-title="Merchandise discounts" data-c-version="DM:Card (V2):V2.0.4"> <div class="cmp-teaser__content" id="a11y-card-de1fda96f0"> <h3 class="cmp-teaser__title"> Merchandise discounts </h3> <div class="cmp-teaser__description cds-typography"><p>Visit the Cisco Store to shop for your discounted merchandise. Look for merchandise that is available to be personalized with your name and certification number.</p> </div> <div class="cmp-teaser__action-container"> <span class="cds-c-cta__wrapper"> <a class="cds-c-cta-text cds-c-cta-text--primary " href="https://merchandise.cisco.com/featured/certified.html" data-config-metrics-item="Visit the Cisco store" target="_self"><span class="cmp-button__text">Visit the Cisco store</span></a> </span> </div> </div> </div> </cds-styles> </div> </div> </div></div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" id="accordion-84c0c1a591-item-902b5ba47d"> <h3 class="cmp-accordion__header"> <button id="accordion-84c0c1a591-item-902b5ba47d-button" class="cmp-accordion__button" aria-controls="accordion-84c0c1a591-item-902b5ba47d-panel" data-cmp-hook-accordion="button" aria-label="Dedicated case routing"> <span class="cmp-accordion__title">Dedicated case routing</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-84c0c1a591-item-902b5ba47d-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-84c0c1a591-item-902b5ba47d-button"><div class="elasticcontainer container responsivegrid"><div data-c-version="DM:Container-Elastic:V2.9.2" class="cds-c-elasticcontainer " data-initial-show="0" data-click-show="0" data-init-elasticcontainer=" " data-showmore=" " data-placeholder-text="false"> <div class="cds-c-elasticcontainer__simple-wrapper cds-c-elasticcontainer__simple-wrapper--blowout"> <div data-c-version="DM:Container-Elastic:V2.9.2" id="elasticcontainer-902b5ba47d" class="cmp-container "> <cds-styles class="cds-c-cards__wrapper"> <div id="card-a9ff7c3ea7" class="cds-c-cards cmp-teaser " data-config-metrics-title="Dedicated case routing" data-c-version="DM:Card (V2):V2.0.4"> <div class="cmp-teaser__content" id="a11y-card-a9ff7c3ea7"> <h3 class="cmp-teaser__title"> Dedicated case routing </h3> <div class="cmp-teaser__description cds-typography"><p>Service requests made to Cisco Technical Support (TS) by CCIEs in good standing, on behalf of an organization with a valid support contract, will be routed to the more experienced core TS support engineers. The routing is based on Cisco User ID. No special phone number or URL is required.</p> <p>This benefit requires that you remain engaged until the issue is resolved. 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