Anton Paar TorqueTec FAQ

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id="c80300" class="frame frame-default frame-type-header frame-layout-0"> <header class="csc-header"> <h1 class="ce-headline-center csc-header-alignment-center"> Brabender is now operating as Anton Paar </h1> </header> </div> </div><div class="ce"> <div id="c80301" class="frame frame-default frame-type-text frame-layout-0"> <p class="lead" style="margin:40px 0 90px;">Anton Paar's dedication to delivering premium instruments and first-class customer service will be extended to Brabender customers in the months to come.</p> </div> </div><div class="ce"> <div id="c80302" class="frame frame-default frame-type-header frame-layout-0"> <header class="csc-header"> <h2 class=""> FAQ </h2> </header> </div> </div><div class="ce"> <div id="c80303" class="frame frame-default frame-type-text frame-layout-0"> <header class="csc-header"> <h3 class=""> I used to receive service and support from a former Brabender distribution partner. Who is taking care of service and support now? </h3> </header> <p class="bodytext">Anton Paar maintains a global service network with its own subsidiaries and distribution partners. Please refer to <a href="https://www.anton-paar.com/contact" target="_self" class="external-link">https://www.anton-paar.com/contact</a> to receive support.</p> </div> </div><div class="ce"> <div id="c80304" class="frame frame-default frame-type-text frame-layout-0"> <header class="csc-header"> <h3 class=""> How can I reach my new distribution partner? </h3> </header> <p class="bodytext">See above.</p> </div> </div><div class="ce"> <div id="c80305" class="frame frame-default frame-type-text frame-layout-0"> <header class="csc-header"> <h3 class=""> Will the level of service and support that I used to receive change? </h3> </header> <p class="bodytext">650 certified service engineers spread across 86+ locations are primed to empower you. Whether it's comprehensive training, application expertise, maintenance excellence, or rapid 24-hour responsiveness, know this: A helping hand is just a heartbeat away.</p> </div> </div><div class="ce"> <div id="c80306" class="frame frame-default frame-type-text frame-layout-0"> <header class="csc-header"> <h3 class=""> What happens with my existing maintenance contracts and warranty claims? </h3> </header> <p class="bodytext">Please <a href="https://www.anton-paar.com/corp-en/contact/" class="internal-link">get in touch</a> with us to discuss your specific situation so we can agree on a solution that satisfies you.</p> </div> </div><div class="ce"> <div id="c80307" class="frame frame-default frame-type-text frame-layout-0"> <header class="csc-header"> <h3 class=""> My sales contact was the former Brabender distribution partner. Who is now my contact person? </h3> </header> <p class="bodytext">Anton Paar has a strong global sales and service network with 35 subsidiaries and 30+ distribution partners. Please refer to our contact form and submit your request: <a href="https://www.anton-paar.com/contact" target="_self" class="external-link">https://www.anton-paar.com/contact</a></p> </div> </div><div class="ce"> <div id="c80308" class="frame frame-default frame-type-text frame-layout-0"> <header class="csc-header"> <h3 class=""> Where can I request instrument demos or sample testing? </h3> </header> <p class="bodytext">Please contact your local Anton Paar representative to set up a date for a demo. You can find all contact partners via our contact form: <a href="https://www.anton-paar.com/contact" target="_self" class="external-link">https://www.anton-paar.com/contact</a></p> </div> </div><div class="ce"> <div id="c80311" class="frame frame-default frame-type-html frame-layout-0"> <div style="height:50px;"></div> </div> </div><div class="ce"> <div id="c80309" class="frame frame-default frame-type-text frame-layout-0"> <header class="csc-header"> <h2 class=""> Brabender products </h2> </header> <p class="bodytext">Discover the full array of Brabender instruments now being produced by Anton Paar. We fuse Brabender’s expertise as a supplier of measuring and process technology for food and feed, plastics, rubber, and other areas with Anton Paar’s unrivalled reputation as a leading producer and global distributor of highly accurate laboratory instruments and process measuring systems.</p> </div> </div><div class="ce"> <div id="c80312" class="frame frame-default frame-type-html frame-layout-0"> <div style="height:20px;"> </div> </div> </div><div class="ce"> <div id="c80310" class="frame frame-default frame-type-list frame-layout-0"> <div class="tx-products"> <div class="row top-list"> <a class="col-md-3 no-link" title="Flour and Dough Analyzer: Brabender FarinoGraph" target="_BLANK" href="https://www.anton-paar.com/corp-en/products/details/farinograph/"> <div class="block-box data-block ga-eec-imp" style="overflow: visible;" data-ga-ecc="[["Flour and Dough Analyzer: Brabender FarinoGraph","P39644","Instrument"]]" data-ga-ecc-list="page_20091_CorpEn" data-ga-ecc-position="1"> <div class="image"> <img title="Flour and Dough Analyzer: Brabender FarinoGraph" loading="lazy" src="https://www.anton-paar.com/fileadmin/_processed_/e/e/csm_Slider_2_2400x1600_Brabender_FarinoGraph_2_Measuring_Mixer_S300_c2109ea793.jpg" width="255" height="158" alt="" /> </div> <div class="description"> Flour and Dough Analyzer:<br><b>Brabender FarinoGraph </b> </div> </div> </a> <a class="col-md-3 no-link" title="Modular Torque Rheometer: Brabender MetaStation" target="_BLANK" href="https://www.anton-paar.com/corp-en/products/details/metastation/"> <div class="block-box data-block ga-eec-imp" style="overflow: visible;" data-ga-ecc="[["Modular Torque Rheometer: Brabender MetaStation 4","P39724","System"],["Modular Torque Rheometer: Brabender MetaStation 8","P39723","System"],["Modular Torque Rheometer: Brabender MetaStation 16","P40091","System"]]" data-ga-ecc-list="page_20091_CorpEn" data-ga-ecc-position="2"> <div class="image"> <img title="Modular Torque Rheometer: Brabender MetaStation" loading="lazy" src="https://www.anton-paar.com/fileadmin/_processed_/1/b/csm_Gallery_2_2400x1600_Brabender_MetaStation_42bdf5512f.jpg" width="255" height="158" alt="Modular Torque Rheometer: MetaStation" /> </div> <div class="description"> Modular Torque Rheometer:<br><b>Brabender MetaStation </b> </div> </div> </a> <a class="col-md-3 no-link" title="Lab- and Pilot-Scale Twin Screw Extruders: TwinLab" target="_BLANK" href="https://www.anton-paar.com/corp-en/products/details/twinlab/"> <div class="block-box data-block ga-eec-imp" style="overflow: visible;" data-ga-ecc="[["Lab- and Pilot-Scale Twin Screw Extruders: TwinLab B-TSE-A 12\/36","P39685","Instrument"],["Lab- and Pilot-Scale Twin Screw Extruders: TwinLab B-TSE-A 20\/40","P39684","Instrument"],["Lab- and Pilot-Scale Twin Screw Extruders: TwinLab B-TSE-S 20\/40","P40092","Instrument"],["Lab- and Pilot-Scale Twin Screw Extruders: TwinLab B-TSE-S 30\/40","P39683","Instrument"]]" data-ga-ecc-list="page_20091_CorpEn" data-ga-ecc-position="3"> <div class="image"> <img title="Lab- and Pilot-Scale Twin Screw Extruders: TwinLab" loading="lazy" src="https://www.anton-paar.com/fileadmin/_processed_/5/7/csm_Gallery_1_2400x1600_Brabender_TwinLab_Series_3cd0e59066.jpg" width="255" height="158" alt="Lab- and Pilot-Scale Twin Screw Extruders: TwinLab" /> </div> <div class="description"> Lab- and Pilot-Scale Twin Screw Extruders:<br><b>TwinLab </b> </div> </div> </a> <a class="col-md-3 no-link" title="Universal Torque Viscometer: Brabender ViscoQuick" target="_BLANK" href="https://www.anton-paar.com/corp-en/products/details/viscoquick/"> <div class="block-box data-block ga-eec-imp" style="overflow: visible;" data-ga-ecc="[["Universal Torque Viscometer: Brabender ViscoQuick","P39649","Instrument"]]" data-ga-ecc-list="page_20091_CorpEn" data-ga-ecc-position="4"> <div class="image"> <img title="Universal Torque Viscometer: Brabender ViscoQuick" loading="lazy" src="https://www.anton-paar.com/fileadmin/_processed_/2/9/csm_Slider_1_2400x1600_Brabender_ViscoQuick_c5b9516da3.jpg" width="255" height="158" alt="Universal Torque Viscometer: Brabender ViscoQuick" /> </div> <div class="description"> Universal Torque Viscometer:<br><b>Brabender ViscoQuick </b> </div> </div> </a> <a class="col-md-3 no-link" title="Oil Absorption Measuring Device: Brabender AbsorptoMeter" target="_BLANK" href="https://www.anton-paar.com/corp-en/products/details/absorptometer/"> <div class="block-box data-block ga-eec-imp" style="overflow: visible;" data-ga-ecc="[["Oil Absorption Measuring Device: Brabender AbsorptoMeter","P39648","Instrument"]]" data-ga-ecc-list="page_20091_CorpEn" data-ga-ecc-position="5"> <div class="image"> <img title="Oil Absorption Measuring Device: Brabender AbsorptoMeter" loading="lazy" src="https://www.anton-paar.com/fileadmin/_processed_/c/6/csm_brabender-absorptometer-01_870242a76a.jpg" width="255" height="158" alt="" /> </div> <div class="description"> Oil Absorption Measuring Device:<br><b>Brabender AbsorptoMeter </b> </div> </div> </a> <a class="col-md-3 no-link" title="Universal Moisture Analyzer: Brabender MT-CA" target="_BLANK" href="https://www.anton-paar.com/corp-en/products/details/brabender-mt-ca/"> <div class="block-box data-block ga-eec-imp" style="overflow: visible;" data-ga-ecc="[["Universal Moisture Analyzer: Brabender MT-CA","P39647","Instrument"]]" data-ga-ecc-list="page_20091_CorpEn" data-ga-ecc-position="6"> <div class="image"> <img title="Universal Moisture Analyzer: Brabender MT-CA" loading="lazy" src="https://www.anton-paar.com/fileadmin/_processed_/c/d/csm_Slider_1_2400x1600_Brabender_MT-CA_7c97c9386e.jpg" width="255" height="158" alt="" /> </div> <div class="description"> Universal Moisture Analyzer:<br><b>Brabender MT-CA </b> </div> </div> </a> <a class="col-md-3 no-link" title="Standard Flour Viscometer: Brabender Amylograph‑E" target="_BLANK" href="https://www.anton-paar.com/corp-en/products/details/amylograph-e/"> <div class="block-box data-block ga-eec-imp" style="overflow: visible;" data-ga-ecc="[["Standard Flour Viscometer: Brabender Amylograph\u2011E","P39722","Instrument"]]" data-ga-ecc-list="page_20091_CorpEn" data-ga-ecc-position="7"> <div class="image"> <img title="Standard Flour Viscometer: Brabender Amylograph‑E" loading="lazy" src="https://www.anton-paar.com/fileadmin/_processed_/7/d/csm_Slider_1_2400x1600_Brabender_Amylograph-E_2e1396a1a3.jpg" width="255" height="158" alt="" /> </div> <div class="description"> Standard Flour Viscometer:<br><b>Brabender Amylograph‑E </b> </div> </div> </a> <a class="col-md-3 no-link" title="Water Selective Moisture Analyzer: Brabender Aquatrac-V" target="_BLANK" href="https://www.anton-paar.com/corp-en/products/details/aquatrac-v/"> <div class="block-box data-block ga-eec-imp" style="overflow: visible;" data-ga-ecc="[["Water Selective Moisture Analyzer: Brabender Aquatrac-V","P39646","Instrument"]]" data-ga-ecc-list="page_20091_CorpEn" data-ga-ecc-position="8"> <div class="image"> <img title="Water Selective Moisture Analyzer: Brabender Aquatrac-V" loading="lazy" src="https://www.anton-paar.com/fileadmin/_processed_/e/e/csm_Slider_1_2400x1600_Brabender_Aquatrac-V_d5f0462d1d.jpg" width="255" height="158" alt="" /> </div> <div class="description"> Water Selective Moisture Analyzer:<br><b>Brabender Aquatrac-V </b> </div> </div> </a> <a class="col-md-3 no-link" title="Standard Starch Viscometer: Brabender Viscograph-E" target="_BLANK" href="https://www.anton-paar.com/corp-en/products/details/viscograph-e/"> <div class="block-box data-block ga-eec-imp" style="overflow: visible;" data-ga-ecc="[["Standard Starch Viscometer: Brabender Viscograph-E","P39727","Instrument"]]" data-ga-ecc-list="page_20091_CorpEn" data-ga-ecc-position="9"> <div class="image"> <img title="Standard Starch Viscometer: Brabender Viscograph-E" loading="lazy" src="https://www.anton-paar.com/fileadmin/_processed_/c/4/csm_Slider_1_2400x1600_Brabender_Viscograph-E_3f62d7458c.jpg" width="255" height="158" alt="Standard Starch Viscometer: Brabender Viscograph-E" /> </div> <div class="description"> Standard Starch Viscometer:<br><b>Brabender Viscograph-E </b> </div> </div> </a> <a class="col-md-3 no-link" title="Software for Brabender Devices: MetaBridge" target="_BLANK" href="https://www.anton-paar.com/corp-en/products/details/metabridge/"> <div class="block-box data-block ga-eec-imp" style="overflow: visible;" data-ga-ecc="[["Software for Brabender Devices: MetaBridge","P39651","Software"]]" data-ga-ecc-list="page_20091_CorpEn" data-ga-ecc-position="10"> <div class="image"> <img title="Software for Brabender Devices: MetaBridge" loading="lazy" src="https://www.anton-paar.com/fileadmin/_processed_/5/8/csm_Slider_1_2400x1600_Brabender_MetaBridge_0fbeb2e5c9.jpg" width="255" height="158" alt="Software for Brabender Devices: MetaBridge" /> </div> <div class="description"> Software for Brabender Devices:<br><b>MetaBridge </b> </div> </div> </a> </div> </div> </div> </div><div class="ce"> <div id="c80313" class="frame frame-default frame-type-html frame-layout-0"> <div style="height:25px;"> </div> </div> </div><div class="ce"> <div id="c80314" class="frame frame-default frame-type-textpic frame-layout-0"> <header class="csc-header"> <h2 class=""> History </h2> </header> <div class="ce-textpic ce-right ce-intext"> <div class="ce-gallery" data-ce-columns="1" data-ce-images="1"> <div class="ce-row"> <div class="ce-column"> <figure class="image"> <img class="image-embed-item" src="https://www.anton-paar.com/fileadmin/_processed_/2/d/csm_2400x1600_Brabender_FAQ_13a527b12c.jpg" width="540" height="360" loading="lazy" alt="" /> </figure> </div> </div> </div> <div class="ce-bodytext"> <p class="bodytext">Brabender, founded in Duisburg, Germany, in 1923, is a leading global manufacturer of measurement and process engineering solutions for 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src="/_assets/0b7dd56b63168fc9427331198cfc12a5/V-2-0/Icons/Flags/SVG/HU.svg" alt=""/> <span class="cs-translated">Hungary</span> <span class="cs-base">Hungary</span> <span class="child-separator"> <a href="https://www.anton-paar.com/hu-hu/anton-paar-torquetec-gyik/" data-country-cookie="HU" data-country-item-cookie="Hungary" data-country-language="hu">hu</a> </span> </div> <div class="country"> <img width="30" src="/_assets/0b7dd56b63168fc9427331198cfc12a5/V-2-0/Icons/Flags/SVG/IE.svg" alt=""/> <span class="cs-translated">Ireland</span> <span class="cs-base">Ireland</span> <span class="child-separator"> <a href="https://www.anton-paar.com/ie-en/anton-paar-torquetec-faq/" data-country-cookie="IE" data-country-item-cookie="Ireland" data-country-language="en">en</a> </span> </div> <div class="country"> <img width="30" src="/_assets/0b7dd56b63168fc9427331198cfc12a5/V-2-0/Icons/Flags/SVG/IT.svg" alt=""/> <span class="cs-translated">Italy</span> <span class="cs-base">Italy</span> <span class="child-separator"> <a href="https://www.anton-paar.com/it-it/faq-anton-paar-torquetec/" data-country-cookie="IT" data-country-item-cookie="Italy" data-country-language="it">it</a> </span> </div> <div class="country"> <img width="30" src="/_assets/0b7dd56b63168fc9427331198cfc12a5/V-2-0/Icons/Flags/SVG/LI.svg" alt=""/> <span class="cs-translated">Liechtenstein</span> <span class="cs-base">Liechtenstein</span> <span class="child-separator"> <a href="https://www.anton-paar.com/ch-fr/anton-paar-torquetec-faq/" data-country-cookie="LI" data-country-item-cookie="Liechtenstein" data-country-language="fr">fr</a> <a href="https://www.anton-paar.com/ch-de/anton-paar-torquetec-faq/" data-country-cookie="LI" data-country-item-cookie="Liechtenstein" data-country-language="de">de</a> <a href="https://www.anton-paar.com/ch-it/faq-anton-paar-torquetec/" data-country-cookie="LI" data-country-item-cookie="Liechtenstein" data-country-language="it">it</a> </span> </div> <div class="country"> <img width="30" src="/_assets/0b7dd56b63168fc9427331198cfc12a5/V-2-0/Icons/Flags/SVG/LU.svg" alt=""/> <span class="cs-translated">Luxembourg</span> <span class="cs-base">Luxembourg</span> <span class="child-separator"> <a href="https://www.anton-paar.com/be-en/anton-paar-torquetec-faq/" data-country-cookie="LU" data-country-item-cookie="Luxembourg" data-country-language="en">en</a> <a href="https://www.anton-paar.com/be-fr/anton-paar-torquetec-faq/" data-country-cookie="LU" data-country-item-cookie="Luxembourg" data-country-language="fr">fr</a> </span> </div> <div class="country"> <img width="30" src="/_assets/0b7dd56b63168fc9427331198cfc12a5/V-2-0/Icons/Flags/SVG/NL.svg" alt=""/> <span class="cs-translated">Netherlands</span> <span class="cs-base">Netherlands</span> <span class="child-separator"> <a href="https://www.anton-paar.com/nl-en/anton-paar-torquetec-faq/" data-country-cookie="NL" data-country-item-cookie="Netherlands" data-country-language="en">en</a> </span> </div> <div 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class="cs-translated">Slovenia</span> <span class="cs-base">Slovenia</span> <span class="child-separator"> <a href="https://www.anton-paar.com/si-en/anton-paar-torquetec-faq/" data-country-cookie="SI" data-country-item-cookie="Slovenia" data-country-language="en">en</a> </span> </div> <div class="country"> <img width="30" src="/_assets/0b7dd56b63168fc9427331198cfc12a5/V-2-0/Icons/Flags/SVG/ES.svg" alt=""/> <span class="cs-translated">Spain</span> <span class="cs-base">Spain</span> <span class="child-separator"> <a href="https://www.anton-paar.com/es-es/preguntas-frecuentes-sobre-torquetec-de-anton-paar/" data-country-cookie="ES" data-country-item-cookie="Spain" data-country-language="es">es</a> </span> </div> <div class="country"> <img width="30" src="/_assets/0b7dd56b63168fc9427331198cfc12a5/V-2-0/Icons/Flags/SVG/SE.svg" alt=""/> <span class="cs-translated">Sweden</span> <span class="cs-base">Sweden</span> <span class="child-separator"> <a 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data-country-language="en">en</a> </span> </div> </div> </div> <div class="accordion-element" data-type="accordion-element"> <div class="accordion-header" data-header> <span class="h4"><b> <span class="cs-translated">Asia-Pacific</span> <span class="cs-base">Asia-Pacific</span> </b> <i class="la la-angle-down icon"></i></span> </div> <div class="accordion-body" data-body> <div class="country"> <img width="30" src="/_assets/0b7dd56b63168fc9427331198cfc12a5/V-2-0/Icons/Flags/SVG/AU.svg" alt=""/> <span class="cs-translated">Australia</span> <span class="cs-base">Australia</span> <span class="child-separator"> <a href="https://www.anton-paar.com/au-en/anton-paar-torquetec-faq/" data-country-cookie="AU" data-country-item-cookie="Australia" data-country-language="en">en</a> </span> </div> <div class="country"> <img width="30" src="/_assets/0b7dd56b63168fc9427331198cfc12a5/V-2-0/Icons/Flags/SVG/CN.svg" alt=""/> <span class="cs-translated">China</span> <span class="cs-base">China</span> <span 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