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Returns & Refunds - Shopping Help - Apple

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data-topnav-flyout-item="menu" data-topnav-flyout-label="Menu" role="none"> <div class="globalnav-flyout" data-topnav-flyout="menu"> <div class="globalnav-menu-list"> <div data-analytics-element-engagement="globalnav hover - store" class="globalnav-item globalnav-item-store globalnav-item-menu"> <ul class="globalnav-submenu-trigger-group" role="none"> <li class="globalnav-submenu-trigger-item"> <a href="/store" data-globalnav-item-name="store" data-topnav-flyout-trigger-compact="" data-analytics-title="store" data-analytics-element-engagement="hover - store" aria-label="Store" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-store" data-autom="gn_store"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 30 44" width="30" xmlns="http://www.w3.org/2000/svg"> <path d="m26.5679 20.4629c1.002 0 1.67.738 1.693 1.857h-3.48c.076-1.119.779-1.857 1.787-1.857zm2.754 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44" width="23" xmlns="http://www.w3.org/2000/svg"> <path d="m8.1558 25.9987v-6.457h-.0703l-2.666 6.457h-.8907l-2.666-6.457h-.0703v6.457h-.9844v-8.4551h1.2246l2.8945 7.0547h.0938l2.8945-7.0547h1.2246v8.4551zm2.5166-1.7696c0-1.1309.832-1.7812 2.3027-1.8691l1.8223-.1113v-.5742c0-.7793-.4863-1.207-1.4297-1.207-.7559 0-1.2832.2871-1.4238.7852h-1.0195c.1348-1.0137 1.1309-1.6816 2.4785-1.6816 1.541 0 2.4023.791 2.4023 2.1035v4.3242h-.9609v-.9318h-.0938c-.4102.6738-1.1016 1.043-1.9453 1.043-1.2246 0-2.1328-.7266-2.1328-1.8809zm4.125-.5859v-.5801l-1.6992.1113c-.9609.0645-1.3828.3984-1.3828 1.0312 0 .6445.5449 1.0195 1.2773 1.0195 1.0371.0001 1.8047-.6796 1.8047-1.5819zm6.958-2.0273c-.1641-.627-.7207-1.1367-1.6289-1.1367-1.1367 0-1.8516.9082-1.8516 2.3379 0 1.459.7266 2.3848 1.8516 2.3848.8496 0 1.4414-.3926 1.6289-1.1074h1.0195c-.1816 1.1602-1.125 2.0156-2.6426 2.0156-1.7695 0-2.9004-1.2832-2.9004-3.293 0-1.9688 1.125-3.2461 2.8945-3.2461 1.5352 0 2.4727.9199 2.6484 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data-analytics-element-engagement="globalnav hover - iphone" class="globalnav-item globalnav-item-iphone globalnav-item-menu"> <ul class="globalnav-submenu-trigger-group" role="none"> <li class="globalnav-submenu-trigger-item"> <a href="https://www.apple.com/iphone/" data-globalnav-item-name="iphone" data-topnav-flyout-trigger-compact="" data-analytics-title="iphone" data-analytics-element-engagement="hover - iphone" aria-label="iPhone" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-iphone" data-autom="gn_iphone"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 38 44" width="38" xmlns="http://www.w3.org/2000/svg"> <path d="m32.7129 22.3203h3.48c-.023-1.119-.691-1.857-1.693-1.857-1.008 0-1.711.738-1.787 1.857zm4.459 2.045c-.293 1.078-1.277 1.746-2.66 1.746-1.752 0-2.848-1.266-2.848-3.264 0-1.986 1.113-3.275 2.848-3.275 1.705 0 2.742 1.213 2.742 3.176v.386h-4.541v.047c.053 1.248.75 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to be thrilled with your new purchase. However, if you need to return an item, we're here to help.</p></div> </div> <div class="rf-helpdetails-rightheader column large-3 small-12"> <div class="rf-helpdetails-topicarea"> <p class="rf-helpdetails-topictitle">Choose a topic:</p> <ul class="rf-helpdetails-topiclist"> <li class="rf-helpdetails-topiclistitem"> <a href="#policy" data-autom="helpTopic_0" class="rf-helpdetails-anchors">U.S. Returns & Refunds Policy</a> </li> <li class="rf-helpdetails-topiclistitem"> <a href="#items" data-autom="helpTopic_1" class="rf-helpdetails-anchors">How to Return an Item</a> </li> <li class="rf-helpdetails-topiclistitem"> <a href="#refunds" data-autom="helpTopic_2" class="rf-helpdetails-anchors">Refunds</a> </li> <li class="rf-helpdetails-topiclistitem"> <a href="#gift" data-autom="helpTopic_3" class="rf-helpdetails-anchors">Gift Returns</a> </li> <li class="rf-helpdetails-topiclistitem"> <a href="#addinfo" data-autom="helpTopic_4" class="rf-helpdetails-anchors">Additional Information</a> </li> </ul> </div> </div> </div> <div class="rf-helpdetails-categorysection"> <div class="rf-helpdetails-categorylist row" id="policy"> <div class="rf-helpdetails-categoryleftpanel column large-3 small-12"> <h2 class="rf-helpdetails-categorytitle">U.S. Returns & Refunds Policy</h2> </div> <div class="rf-helpdetails-categoryrightpanel column large-9 small-12"> <div class="rf-helpdetails-categorydescription"> <h3 class="rf-helpdetails-categorysummarytitle">Holiday Return Policy</h3> <p class="rf-helpdetails-categorysummary">Eligible products at the Apple Store Online that are received between November 8, 2024 and December 25, 2024, may be returned through January 8, 2025. Please note that all other terms and conditions provided in the Apple Store Online Sales and Refunds Policy are still applicable with respect to such products purchased. iPhone purchases that are carrier-financed with T-Mobile or Verizon are not eligible and are subject to standard return policy. All purchases made after December 25, 2024 are subject to the Standard Return Policy. </p> <h3 class="rf-helpdetails-categorysummarytitle">Standard Return Policy</h3> <p class="rf-helpdetails-categorysummary">There are a few important things to keep in mind when returning a product you purchased online from Apple: </p> <ul class="rf-helpdetails-categorysummarylist rf-helpdetails-listbullets"> <li class="rf-helpdetails-categorylistitem">You have 14 calendar days to return an item from the date you received it.</li> <li class="rf-helpdetails-categorylistitem">Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple. Apple products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.</li> <li class="rf-helpdetails-categorylistitem">Please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it.</li> </ul> <p class="rf-helpdetails-categorysummary">There are some items, however, that are ineligible for return, including:</p> <ul class="rf-helpdetails-categorysummarylist rf-helpdetails-listbullets"> <li class="rf-helpdetails-categorylistitem">Opened software*</li> <li class="rf-helpdetails-categorylistitem">Electronic Software Downloads</li> <li class="rf-helpdetails-categorylistitem">Software Up-to-Date Program Products (software upgrades)</li> <li class="rf-helpdetails-categorylistitem">Apple Gift Cards (includes previous generation Apple Store Gift Cards and App Store &amp; iTunes Gift Cards)</li> <li class="rf-helpdetails-categorylistitem">Apple Developer products (membership, technical support incidents, WWDC tickets)</li> </ul> <p class="rf-helpdetails-categorysummary">*You can return software, provided that it has not been installed on any computer. Software that contains a printed software license may not be returned if the seal or sticker on the software media packaging is broken.</p> <h3 class="rf-helpdetails-categorysummarytitle">iPhone and iPad Returns — Wireless Service Cancellation</h3> <p class="rf-helpdetails-categorysummary">Wireless carriers have different service-cancellation policies. Returning your iPhone or iPad may not automatically cancel or reset your wireless account; you are responsible for your wireless service agreement and for any applicable fees associated with your wireless account. Please contact your provider for more information.</p></div> </div> </div> <div class="rf-helpdetails-categorylist row" id="items"> <div class="rf-helpdetails-categoryleftpanel column large-3 small-12"> <h2 class="rf-helpdetails-categorytitle">How to Return an Item</h2> </div> <div class="rf-helpdetails-categoryrightpanel column large-9 small-12"> <div class="rf-helpdetails-categorydescription"><h3 class="rf-helpdetails-categorysummarytitle">Ship your item back to Apple</h3> <p class="rf-helpdetails-categorysummary">To return an item to Apple, sign in to your <a href="https://apple.com/us/shop/order/list" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: apple.com/us/shop/order/list">Order Listing</a> page with your Apple Account and password.</p> <p class="rf-helpdetails-categorysummary">After you sign in, you will see the items from your recent orders. Select an item to go to the order details page. From there, use the <strong class="rf-helpdetails-strongtext">Start a Return</strong> link below your item and then click the <strong class="rf-helpdetails-strongtext">Get Started</strong> button. On the next page, confirm the items from your order that you’d like to return and select the <strong class="rf-helpdetails-strongtext">Initiate Your Return</strong> button.</p> <p class="rf-helpdetails-categorysummary">Next, read the instructions and select the <strong class="rf-helpdetails-strongtext">Print Return Label</strong> button to print your shipping and any required hazmat labels. If you’re shipping multiple boxes, use the <strong class="rf-helpdetails-strongtext">Print Return Label</strong> button again to print new labels for each box. We recommend using the original packaging if you are returning a computer.</p> <p class="rf-helpdetails-categorysummary">You can either schedule a pickup with the carrier or drop off the package at any of the carrier’s locations.</p> <h3 class="rf-helpdetails-categorysummarytitle">Puerto Rico:</h3> <p class="rf-helpdetails-categorysummary">Additional steps are required when shipping an item over $2,500 from Puerto Rico to the continental United States:</p> <ol class="rf-helpdetails-categorysummarylist rf-helpdetails-numberedlist"> <li class="rf-helpdetails-categorylistitem"> Locate the commodity code of your item at <a href="https://apple.com/legal/more-resources/gtc.html" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: apple.com/legal/more-resources/gtc.html">http://www.apple.com/legal/more-resources/gtc.html</a>. </li> <li class="rf-helpdetails-categorylistitem"> Visit <a href="https://ace.cbp.dhs.gov" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: ace.cbp.dhs.gov" target="_blank">https://ace.cbp.dhs.gov</a> to file an Export Declaration. </li> <li class="rf-helpdetails-categorylistitem"> Follow the aforementioned instructions to initiate your return. </li> </ol> <h3 class="rf-helpdetails-categorysummarytitle">Bring your item to an Apple Store</h3> <p class="rf-helpdetails-categorysummary">You can always return the item to any U.S. Apple Store. An Apple Specialist will assist you with your return. Your refund will be processed at that time. To locate an Apple Store in your area, please refer to the <a href="https://apple.com/retail/locator" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: apple.com/retail/locator">Apple Retail Store Locator</a>. Please contact your Business Team to initiate a return for orders shipped directly to your business.</p> </div> </div> </div> <div class="rf-helpdetails-categorylist row" id="refunds"> <div class="rf-helpdetails-categoryleftpanel column large-3 small-12"> <h2 class="rf-helpdetails-categorytitle">Refunds</h2> </div> <div class="rf-helpdetails-categoryrightpanel column large-9 small-12"> <div class="rf-helpdetails-categorydescription"><p class="rf-helpdetails-categorysummary">Once we receive your item, a refund is initiated immediately. If you canceled a pickup item, and you were billed for it, we initiate your refund immediately after you submit your cancellation request. The way your refund is processed depends on your original payment method:</p> <ul class="rf-helpdetails-categorysummarylist rf-helpdetails-listbullets"> <li class="rf-helpdetails-categorylistitem">If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.</li> <li class="rf-helpdetails-categorylistitem">Refunds on products purchased from Apple using an Apple Gift Card (or previous generations of Apple gift cards) will be issued to you as an Apple Gift Card by email. If you’d like us to send you a physical Apple Gift Card by mail, ask the representative helping you.</li> <li class="rf-helpdetails-categorylistitem">Products paid for using your Apple Account Balance will be refunded to your Apple Account Balance.</li> <li class="rf-helpdetails-categorylistitem">If you paid for any portion of an item with your Apple Account balance, and are owed a refund for returning or cancelling it, we issue that portion of refund back to your Apple Account balance. However, we will issue this refund amount on an Apple Gift Card by email if your Apple Account balance is at or near the maximum limit.</li> </ul> <h3 class="rf-helpdetails-categorysummarytitle">Exchange an item</h3> <p class="rf-helpdetails-categorysummary">If you purchased your item from Apple in the U.S., you can take it to any U.S. Apple Store for an exchange. Item exchanges are, of course, subject to in-store product availability. It's a good idea to check if a product is in stock by visiting <a href="https://www.apple.com/" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: ">apple.com</a> and then seeing if it's available for pickup at a store nearby. The only exchange exceptions are personalized items (such as engraved iPad or AirPods) and Macs that have been custom-configured. These items cannot be exchanged in store; they can only be returned and your refund will be issued to the payment method you used on your order (per the guidelines in our Standard Return Policy).</p> <p class="rf-helpdetails-categorysummary">Items ordered online from Apple that arrived damaged or are incorrect can be returned to any U.S. Apple Store, or by contacting Customer Service at 1-800-676-2775.</p></div> </div> </div> <div class="rf-helpdetails-categorylist row" id="gift"> <div class="rf-helpdetails-categoryleftpanel column large-3 small-12"> <h2 class="rf-helpdetails-categorytitle">Gift Returns</h2> </div> <div class="rf-helpdetails-categoryrightpanel column large-9 small-12"> <div class="rf-helpdetails-categorydescription"><h3 class="rf-helpdetails-categorysummarytitle">Return a gift</h3> <p class="rf-helpdetails-categorysummary">Visit the <a href="https://secure.store.apple.com/shop/order/gift/return/select" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: secure.store.apple.com/shop/order/gift/return/select" target="_blank">Gift Returns</a> page and follow the instructions. You’ll need to provide your product serial number or order number. If you use the order number, you’ll also need to provide the UPC number on the product packaging. You can review items eligible for return at this time. </p> <p class="rf-helpdetails-categorysummary"><strong class="rf-helpdetails-strongtext">Note</strong>: You can only return items from one order at a time.</p> <p class="rf-helpdetails-categorysummary">Provide your contact information and select <strong class="rf-helpdetails-strongtext">Continue</strong> to submit your return.</p> <p class="rf-helpdetails-categorysummary">On the next page, you’ll see instructions for how to complete your return. Use the <strong class="rf-helpdetails-strongtext">Print Return Label</strong> button and attach your pre-paid shipping label and any hazmat labels to the outside of your shipping box. Then send your item back to Apple by scheduling a pickup with the shipping carrier or dropping off the package at any of the carrier’s locations. We’ll let you know when we receive the item.</p> <p class="rf-helpdetails-categorysummary">If you need help with your gift return, please call an Apple Specialist at 1‑800‑MY‑APPLE. You can also return eligible items to an Apple Store.</p> <h3 class="rf-helpdetails-categorysummarytitle">Gift refunds</h3> <p class="rf-helpdetails-categorysummary">Once we receive your items, we'll email your refund in the form of an electronic Apple Gift Card.</p> <p class="rf-helpdetails-categorysummary">Apple Gift Cards can be used to purchase products and accessories, as well as apps, games, music, movies, TV shows, iCloud, and more. Apple Gift Cards can be used on apple.com, in the Apple Store app, by phone, or in person at the Apple Store. Apple Gift Cards can only be used in the country where they were purchased.</p> <p class="rf-helpdetails-categorysummary">For more information about Apple Gift Cards and how to redeem them, as well as how to redeem previous generations of Apple gift cards, visit the <a href="https://www.apple.com/shop/help/payments" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: shop/help/payments">Payments &amp; Pricing</a> page.</p></div> </div> </div> <div class="rf-helpdetails-categorylist row rf-helpdetails-categorylastlist" id="addinfo"> <div class="rf-helpdetails-categoryleftpanel column large-3 small-12"> <h2 class="rf-helpdetails-categorytitle">Additional Information</h2> </div> <div class="rf-helpdetails-categoryrightpanel column large-9 small-12"> <div class="rf-helpdetails-categorydescription"><p class="rf-helpdetails-categorysummary">For more information, please read the U.S. <a href="https://apple.com/legal/sales-support/sales-policies/retail_us.html" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: apple.com/legal/sales-support/sales-policies/retail_us.html">Apple Sales and Refunds Policy</a>.</p></div> </div> </div> </div> </div> </div> </noscript> </div> <footer class="as-globalfooter" id="global-footersection" role="contentinfo" aria-labelledby="footer-label"> <div class="as-globalfooter-content"> <h2 class="as-globalfooter-label" id="footer-label">Footer</h2> <h3 class="visuallyhidden">footnotes</h3> <div class="as-globalfooter-sosumi " data-nosnippet data-autom="page-legal-footnotes"> <div id="footnotes-portal"></div> <div class="footnotes" role="list" aria-label="footnotes"> </div> <p>We approximate your location from your internet IP address by matching it to a geographic region or from the location entered during your previous visit to Apple.</p> </div> <nav class="as-globalfooter-breadcrumbs" aria-label="Breadcrumbs" role="navigation"> <a href="https://www.apple.com/" 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data-display-name="other retailer" data-autom="other_retailer">other retailer</a> near you. Or <span class="nowrap">call <span>1‑800‑MY‑APPLE</span></span>.</p> </div> <div class="as-globalfooter-mini-locale"> <a href="https://www.apple.com/choose-your-country" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Country Selector" class="as-globalfooter-mini-locale-link" data-autom="footer"> United States </a> </div> <div class="as-globalfooter-mini-legal"> <div class="as-globalfooter-mini-legal-copyright"> Copyright &copy; 2024 Apple Inc. All rights reserved. </div> <ul class="as-globalfooter-mini-legal-links"> <li class="as-globalfooter-mini-legal-links-item"> <a href="https://www.apple.com/privacy/privacy-policy" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Privacy Policy" class="as-globalfooter-mini-legal-link" data-autom="footer">Privacy Policy</a> </li> <li class="as-globalfooter-mini-legal-links-item"> <a href="https://apple.com/legal/internet-services/terms/site.html" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Terms of Use" class="as-globalfooter-mini-legal-link" data-autom="footer">Terms of Use</a> </li> <li class="as-globalfooter-mini-legal-links-item"> <a href="/shop/open/salespolicies" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Sales and Refunds" class="as-globalfooter-mini-legal-link" target="new" data-autom="footer">Sales and Refunds</a> </li> <li class="as-globalfooter-mini-legal-links-item"> <a href="https://apple.com/legal" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Legal" class="as-globalfooter-mini-legal-link" data-autom="footer">Legal</a> </li> <li class="as-globalfooter-mini-legal-links-item"> <a href="/shop/browse/sitemap" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Sitemap" class="as-globalfooter-mini-legal-link" data-autom="footer">Site Map</a> </li> </ul> </div> </section> </div> </footer> </div> <script> window.pageLevelData = window.pageLevelData || {}; window.pageLevelData.helpData = {"sectionTitle":"Choose a topic:","tiles":{"topics":{"items":[{"index":0,"value":{"link":null,"header":"U.S. Returns & Refunds Policy","description":"\n\n\n\n<h3 class=\"rf-helpdetails-categorysummarytitle\">Holiday Return Policy</h3>\n<p class=\"rf-helpdetails-categorysummary\">Eligible products at the Apple Store Online that are received between November 8, 2024 and December 25, 2024, may be returned through January 8, 2025. Please note that all other terms and conditions provided in the Apple Store Online Sales and Refunds Policy are still applicable with respect to such products purchased. iPhone purchases that are carrier-financed with T-Mobile or Verizon are not eligible and are subject to standard return policy. All purchases made after December 25, 2024 are subject to the Standard Return Policy. </p>\n\n<h3 class=\"rf-helpdetails-categorysummarytitle\">Standard Return Policy</h3>\n<p class=\"rf-helpdetails-categorysummary\">There are a few important things to keep in mind when returning a product you purchased online from Apple: </p>\n\n<ul class=\"rf-helpdetails-categorysummarylist rf-helpdetails-listbullets\">\n <li class=\"rf-helpdetails-categorylistitem\">You have 14 calendar days to return an item from the date you received it.</li>\n <li class=\"rf-helpdetails-categorylistitem\">Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple. Apple products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.</li>\n <li class=\"rf-helpdetails-categorylistitem\">Please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it.</li>\n</ul>\n\n<p class=\"rf-helpdetails-categorysummary\">There are some items, however, that are ineligible for return, including:</p>\n <ul class=\"rf-helpdetails-categorysummarylist rf-helpdetails-listbullets\">\n <li class=\"rf-helpdetails-categorylistitem\">Opened software*</li>\n <li class=\"rf-helpdetails-categorylistitem\">Electronic Software Downloads</li>\n <li class=\"rf-helpdetails-categorylistitem\">Software Up-to-Date Program Products (software upgrades)</li>\n <li class=\"rf-helpdetails-categorylistitem\">Apple Gift Cards (includes previous generation Apple Store Gift Cards and App Store &amp; iTunes Gift Cards)</li>\n <li class=\"rf-helpdetails-categorylistitem\">Apple Developer products (membership, technical support incidents, WWDC tickets)</li>\n</ul>\n<p class=\"rf-helpdetails-categorysummary\">*You can return software, provided that it has not been installed on any computer. Software that contains a printed software license may not be returned if the seal or sticker on the software media packaging is broken.</p>\n\n\n<h3 class=\"rf-helpdetails-categorysummarytitle\">iPhone and iPad Returns — Wireless Service Cancellation</h3>\n\n<p class=\"rf-helpdetails-categorysummary\">Wireless carriers have different service-cancellation policies. Returning your iPhone or iPad may not automatically cancel or reset your wireless account; you are responsible for your wireless service agreement and for any applicable fees associated with your wireless account. Please contact your provider for more information.</p>","id":"policy"},"first":true,"position":1,"last":false,"even":true},{"index":1,"value":{"link":null,"header":"How to Return an Item","description":"<h3 class=\"rf-helpdetails-categorysummarytitle\">Ship your item back to Apple</h3>\n<p class=\"rf-helpdetails-categorysummary\">To return an item to Apple, sign in to your <a href=\"https://apple.com/us/shop/order/list\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: apple.com/us/shop/order/list\">Order Listing</a> page with your Apple Account and password.</p>\n\n<p class=\"rf-helpdetails-categorysummary\">After you sign in, you will see the items from your recent orders. Select an item to go to the order details page. From there, use the <strong class=\"rf-helpdetails-strongtext\">Start a Return</strong> link below your item and then click the <strong class=\"rf-helpdetails-strongtext\">Get Started</strong> button. On the next page, confirm the items from your order that you’d like to return and select the <strong class=\"rf-helpdetails-strongtext\">Initiate Your Return</strong> button.</p>\n\n<p class=\"rf-helpdetails-categorysummary\">Next, read the instructions and select the <strong class=\"rf-helpdetails-strongtext\">Print Return Label</strong> button to print your shipping and any required hazmat labels. If you’re shipping multiple boxes, use the <strong class=\"rf-helpdetails-strongtext\">Print Return Label</strong> button again to print new labels for each box. We recommend using the original packaging if you are returning a computer.</p>\n<p class=\"rf-helpdetails-categorysummary\">You can either schedule a pickup with the carrier or drop off the package at any of the carrier’s locations.</p>\n\n<h3 class=\"rf-helpdetails-categorysummarytitle\">Puerto Rico:</h3>\n\n<p class=\"rf-helpdetails-categorysummary\">Additional steps are required when shipping an item over $2,500 from Puerto Rico to the continental United States:</p>\n\n<ol class=\"rf-helpdetails-categorysummarylist rf-helpdetails-numberedlist\">\n<li class=\"rf-helpdetails-categorylistitem\">\nLocate the commodity code of your item at <a href=\"https://apple.com/legal/more-resources/gtc.html\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: apple.com/legal/more-resources/gtc.html\">http://www.apple.com/legal/more-resources/gtc.html</a>.\n</li>\n<li class=\"rf-helpdetails-categorylistitem\">\nVisit <a href=\"https://ace.cbp.dhs.gov\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: ace.cbp.dhs.gov\" target=\"_blank\">https://ace.cbp.dhs.gov</a> to file an Export Declaration.\n</li>\n<li class=\"rf-helpdetails-categorylistitem\">\nFollow the aforementioned instructions to initiate your return.\n</li>\n</ol>\n\n\n<h3 class=\"rf-helpdetails-categorysummarytitle\">Bring your item to an Apple Store</h3>\n<p class=\"rf-helpdetails-categorysummary\">You can always return the item to any U.S. Apple Store. An Apple Specialist will assist you with your return. Your refund will be processed at that time. To locate an Apple Store in your area, please refer to the <a href=\"https://apple.com/retail/locator\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: apple.com/retail/locator\">Apple Retail Store Locator</a>. Please contact your Business Team to initiate a return for orders shipped directly to your business.</p>\n\n","id":"items"},"first":false,"position":2,"last":false,"even":false},{"index":2,"value":{"link":null,"header":"Refunds","description":"<p class=\"rf-helpdetails-categorysummary\">Once we receive your item, a refund is initiated immediately. If you canceled a pickup item, and you were billed for it, we initiate your refund immediately after you submit your cancellation request. The way your refund is processed depends on your original payment method:</p>\n\n<ul class=\"rf-helpdetails-categorysummarylist rf-helpdetails-listbullets\">\n<li class=\"rf-helpdetails-categorylistitem\">If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.</li>\n \n<li class=\"rf-helpdetails-categorylistitem\">Refunds on products purchased from Apple using an Apple Gift Card (or previous generations of Apple gift cards) will be issued to you as an Apple Gift Card by email. If you’d like us to send you a physical Apple Gift Card by mail, ask the representative helping you.</li>\n\n<li class=\"rf-helpdetails-categorylistitem\">Products paid for using your Apple Account Balance will be refunded to your Apple Account Balance.</li>\n\n\n<li class=\"rf-helpdetails-categorylistitem\">If you paid for any portion of an item with your Apple Account balance, and are owed a refund for returning or cancelling it, we issue that portion of refund back to your Apple Account balance. However, we will issue this refund amount on an Apple Gift Card by email if your Apple Account balance is at or near the maximum limit.</li>\n</ul>\n\n\n\n<h3 class=\"rf-helpdetails-categorysummarytitle\">Exchange an item</h3>\n\n<p class=\"rf-helpdetails-categorysummary\">If you purchased your item from Apple in the U.S., you can take it to any U.S. Apple Store for an exchange. Item exchanges are, of course, subject to in-store product availability. It's a good idea to check if a product is in stock by visiting <a href=\"https://www.apple.com/\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: \">apple.com</a> and then seeing if it's available for pickup at a store nearby. The only exchange exceptions are personalized items (such as engraved iPad or AirPods) and Macs that have been custom-configured. These items cannot be exchanged in store; they can only be returned and your refund will be issued to the payment method you used on your order (per the guidelines in our Standard Return Policy).</p>\n\n<p class=\"rf-helpdetails-categorysummary\">Items ordered online from Apple that arrived damaged or are incorrect can be returned to any U.S. Apple Store, or by contacting Customer Service at 1-800-676-2775.</p>","id":"refunds"},"first":false,"position":3,"last":false,"even":true},{"index":3,"value":{"link":null,"header":"Gift Returns","description":"<h3 class=\"rf-helpdetails-categorysummarytitle\">Return a gift</h3>\n<p class=\"rf-helpdetails-categorysummary\">Visit the <a href=\"https://secure.store.apple.com/shop/order/gift/return/select\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: secure.store.apple.com/shop/order/gift/return/select\" target=\"_blank\">Gift Returns</a> page and follow the instructions. You’ll need to provide your product serial number or order number. If you use the order number, you’ll also need to provide the UPC number on the product packaging. You can review items eligible for return at this time. </p>\n<p class=\"rf-helpdetails-categorysummary\"><strong class=\"rf-helpdetails-strongtext\">Note</strong>: You can only return items from one order at a time.</p>\n<p class=\"rf-helpdetails-categorysummary\">Provide your contact information and select <strong class=\"rf-helpdetails-strongtext\">Continue</strong> to submit your return.</p>\n\n<p class=\"rf-helpdetails-categorysummary\">On the next page, you’ll see instructions for how to complete your return. Use the <strong class=\"rf-helpdetails-strongtext\">Print Return Label</strong> button and attach your pre-paid shipping label and any hazmat labels to the outside of your shipping box. Then send your item back to Apple by scheduling a pickup with the shipping carrier or dropping off the package at any of the carrier’s locations. We’ll let you know when we receive the item.</p>\n\n<p class=\"rf-helpdetails-categorysummary\">If you need help with your gift return, please call an Apple Specialist at 1‑800‑MY‑APPLE. You can also return eligible items to an Apple Store.</p>\n\n<h3 class=\"rf-helpdetails-categorysummarytitle\">Gift refunds</h3>\n<p class=\"rf-helpdetails-categorysummary\">Once we receive your items, we'll email your refund in the form of an electronic Apple Gift Card.</p>\n<p class=\"rf-helpdetails-categorysummary\">Apple Gift Cards can be used to purchase products and accessories, as well as apps, games, music, movies, TV shows, iCloud, and more. Apple Gift Cards can be used on apple.com, in the Apple Store app, by phone, or in person at the Apple Store. Apple Gift Cards can only be used in the country where they were purchased.</p>\n\n<p class=\"rf-helpdetails-categorysummary\">For more information about Apple Gift Cards and how to redeem them, as well as how to redeem previous generations of Apple gift cards, visit the <a href=\"https://www.apple.com/shop/help/payments\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: shop/help/payments\">Payments &amp; Pricing</a> page.</p>","id":"gift"},"first":false,"position":4,"last":false,"even":false},{"index":4,"value":{"link":null,"header":"Additional Information","description":"<p class=\"rf-helpdetails-categorysummary\">For more information, please read the U.S. <a href=\"https://apple.com/legal/sales-support/sales-policies/retail_us.html\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: apple.com/legal/sales-support/sales-policies/retail_us.html\">Apple Sales and Refunds Policy</a>.</p>","id":"addinfo"},"first":false,"position":5,"last":true,"even":true}],"size":5}}}; window.pageLevelData.helpTopSection = {"helpDetailsTopSection":"<div><h1 class=\"rf-helpdetails-headertitle\">Returns &amp; Refunds</h1>\n<p class=\"rf-helpdetails-headerdescription\">Apple wants you to be thrilled with your new purchase. However, if you need to return an item, we're here to help.</p></div>"}; window.pageLevelData.eolOverlay = "<div class=\"redirect-notification\">\n <h2 class=\"redirect-notification-header\"><span>Looking for something?</span></h2>\n <div class=\"redirect-notification-body\"><span><p>We thought so. The page you’re looking for, however, is no longer available at apple.com. </p><p>We do have some similar information to share with you.</p></span></div>\n <button type=\"button\" class=\"redirect-notification-button button rect cancel\">\n <span><span>OK</span></span>\n </button>\n</div>"; </script> <div id="help-info-overlay" hidden> <h2 class="rf-help-overlaytitle" id="helpOverlayTitle">SALES &amp; REFUND TERMS AND CONDITIONS (“TERMS”)</h2> <div class="as-shopagreement-item"> <h2 class="as-shopagreement-subheading"><strong class="rf-helpdetails-strongtext">U.S. Sales and Refund Policy</strong></h2> <p class="as-shopagreement-subcopy">Thanks for shopping at Apple. We appreciate the fact that you like to buy the cool stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products, whether you’re at the Apple Online Store, in an Apple Retail Store, or on the phone with the Apple Contact Center. (To make it visually easier on both of us, we’ll refer to these entities as the “Apple Store” in this policy.)</p> <br /> <p class="as-shopagreement-subcopy">As with any shopping experience, there are terms and conditions that apply to transactions at an Apple Store. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at an Apple Store, you agree to the terms set forth below along with Apple’s&nbsp;<a href="https://www.apple.com/privacy" data-slot-name="OverlayContent" data-feature-name="Astro Link" data-display-name="AOS: privacy" target="_blank">Privacy Policy <span class="visuallyhidden">(Opens in a new window)</span></a>&nbsp;and <a href="http://www.apple.com/legal/internet-services/terms/site.html" target="_blank">Terms of Use<span class="visuallyhidden">(Opens in a new window)</span></a>.</p> </div> <br /> <div class="as-shopagreement-item"> <h2 class="as-shopagreement-subheading">Standard Return Policy</h2> <p class="as-shopagreement-subcopy">We fundamentally believe you will be thrilled with the products you purchase from the Apple Store. That’s because we go out of our way to ensure that they’re designed and built to be just what you need. We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning a&nbsp;product.</p> <br /> <p class="as-shopagreement-subcopy">For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method. In addition, please note the following:</p> <br /> <ul class="as-shopagreement-list"> <li class="as-shopagreement-listitem">Products can be returned only in the country or region in which they were originally purchased.</li> <li class="as-shopagreement-listitem">The following products are not eligible for return: electronic software downloads, subscriptions to the Software-Up-To-Date program, Apple Store Gift Cards, and any Apple Developer Connection products.</li> <li class="as-shopagreement-listitem">For returns to an Apple Retail Store for cash, cash equivalent, and check transactions over $750, Apple will mail a refund check to you within 10 business days.</li> <li class="as-shopagreement-listitem">Should you wish to return ten or more of the same product, you must return to the Apple Store where originally purchased.</li> <li class="as-shopagreement-listitem">In the case of items returned with a gift receipt, Apple will offer you an Apple Gift Card.</li> <li class="as-shopagreement-listitem">If you paid for any portion of an item with your Apple Account balance, and are owed a refund for returning or cancelling it, we issue that portion of refund back to your Apple Account balance. However, we will issue this refund amount on an Apple Gift Card by email if your Apple Account balance is at or near the maximum limit.</li> <li class="as-shopagreement-listitem">Opened software cannot be returned if it contained a seal with the software license on the outside of the package and you could read the software license before opening its packaging. As an exception, you may return Apple-branded software if you do not agree to the licensing terms; however, you may not retain or otherwise use any copies of returned software.</li> <li class="as-shopagreement-listitem">Apple provides security features to enable you to protect your product in case of loss or theft. &nbsp;If these features have been activated and cannot be disabled by the person in possession of the&nbsp;phone, Apple may refuse the return or exchange.</li> <li class="as-shopagreement-listitem">For complete details on how to return a product purchased at the Apple Store please visit the <a href="/shop/help/returns_refund" data-slot-name="OverlayContent" data-feature-name="Astro Link" data-display-name="AOS: help/returns_refund" target="_blank">Returns &amp; Refunds <span class="visuallyhidden">(Opens in a new window)</span></a> page.</li> </ul> </div> <br /> <div class="as-shopagreement-item"> <h2 class="as-shopagreement-subheading">Return of AppleCare+ under an iPhone Upgrade Program</h2> <p class="as-shopagreement-subcopy">Should you return the AppleCare+ portion of your iPhone Upgrade Program, please note that you will lose your Upgrade Option as set forth under the terms of the <a href="https://www.apple.com/legal/sales-support/iphoneupgrade_us" data-slot-name="OverlayContent" data-feature-name="Astro Link" data-display-name="AOS: www.apple.com/legal/sales-support/iphoneupgrade_us" target="_blank">iPhone Upgrade Program<span class="visuallyhidden">(Opens in a new window)</span></a>.</p> </div> <br /> <div class="as-shopagreement-item"> <h2 class="as-shopagreement-subheading">iPhone, iPad and Watch Returns - Wireless Service Cancellation</h2> <p class="as-shopagreement-subcopy">Wireless carriers have different service cancellation policies. Returning your iPhone, iPad or Watch may not automatically cancel or reset your wireless account; you are responsible for your wireless service agreement and for any applicable fees associated with your wireless account. <strong class="rf-helpdetails-strongtext">Please contact your wireless service provider for more information.</strong></p> </div> <br /> <div class="as-shopagreement-item"> <h2 class="as-shopagreement-subheading">Apple Watch Returns</h2> <p class="as-shopagreement-subcopy">Apple Watch from the Edition collection may only be returned or exchanged if it’s in its original, undamaged and unmarked condition after passing inspection at Apple’s offsite facility. Depending on your original form of tender, a check, wire transfer, or refund to your debit/credit card will be issued within 10 business days provided the returned item is in its original condition.</p> </div> <br /> <div class="as-shopagreement-item"> <h2 class="as-shopagreement-subheading">Additional Apple Product Terms</h2> <p class="as-shopagreement-subcopy">The purchase and use of Apple products are subject to additional terms and conditions found at <a href="https://www.apple.com/legal/sla" data-slot-name="OverlayContent" data-feature-name="Astro Link" data-display-name="AOS: www.apple.com/legal/sla" target="_blank">https://www.apple.com/legal/sla/ <span class="visuallyhidden">(Opens in a new window)</span></a> and <a href="https://www.apple.com/legal/warranty" data-slot-name="OverlayContent" data-feature-name="Astro Link" data-display-name="AOS: legal/warranty" target="_blank">https://www.apple.com/legal/warranty/<span class="visuallyhidden">(Opens in a new window)</span></a>.</p> <br /> <p class="as-shopagreement-subcopy">Making unauthorized modifications to the software on an iPhone violates the iPhone software license agreement. The common term for modifying an iPhone is jail-breaking, with a particular emphasis on the second part of that term. That’s why we strongly, almost emphatically, recommend that you do not do so. Really. Should you be unable to use your iPhone due to an unauthorized software modification, its repair will not be covered under the warranty.</p> </div> <br /> <div class="as-shopagreement-item"> <h2 class="as-shopagreement-subheading">Pricing and Price Reductions/Corrections</h2> <p class="as-shopagreement-subcopy">Apple reserves the right to change prices for products displayed at/on the Apple Store at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the&nbsp;<a href="/shop/help/payments" data-slot-name="OverlayContent" data-feature-name="Astro Link" data-display-name="AOS: help/payments" target="_blank">Payment &amp; Pricing <span class="visuallyhidden">(Opens in a new window)</span></a>&nbsp;page. In the event you have been charged more than the posted price for a product in an Apple Retail Store, please see a Manager for a refund of the overcharge.</p><br /> <p class="as-shopagreement-subcopy">Should Apple reduce its price on any Apple-branded product within 14 calendar days from the date you receive your product, feel free to visit an Apple Retail Store or contact the Apple Contact Center at 1-800-676-2775 to request a refund or credit of the difference between the price you were charged and the current selling price. To receive the refund or credit you must contact Apple within 14 calendar days of the price change. Please note that this excludes limited-time price reductions, such as those that occur during special sales events, such as Black Friday or Cyber Monday.</p><br /> <p class="as-shopagreement-subcopy">Price protection is only available for up to 10 units of a particular product. Additionally, we may require that you have the product with you or otherwise have proof of possession when requesting price protection.</p> <p>Prices shown are in U.S. dollars. If you are paying for your order with an international Visa, MasterCard, or American Express credit card,&nbsp;please note that the purchase price may fluctuate with exchange rates. In addition, your bank or credit card issuer may also charge you foreign&nbsp;conversion charges and fees, which may also increase the overall cost of your purchase. Please contact your bank or credit card&nbsp;issuer regarding these fees.</p> </div> <br /> <div class="as-shopagreement-item"> <h2 class="as-shopagreement-subheading">Order Acceptance/Confirmation</h2> <p class="as-shopagreement-subcopy">Apple may, in its sole discretion, refuse or cancel any order and limit order quantity. Apple may also require additional qualifying information prior to accepting or processing any order. Once we receive your Online or Call Center order, we’ll provide you with an email order confirmation. Your receipt of an order confirmation, however, does not signify Apple’s acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. The Apple Store reserves the right at any time after receiving your order to accept or decline your order for any reason. If Apple cancels an order after you have already been billed, Apple will refund the billed&nbsp;amount.</p> </div> <br /> <div class="as-shopagreement-item"> <h2 class="as-shopagreement-subheading">Shipping &amp; Delivery</h2> <p class="as-shopagreement-subcopy">Please review the&nbsp;<a href="/shop/help/shipping_delivery" data-slot-name="OverlayContent" data-feature-name="Astro Link" data-display-name="AOS: help/shipping_delivery" target="_blank">Shipping &amp; Pickup <span class="visuallyhidden">(Opens in a new window)</span></a>&nbsp;page to learn about how and when you will receive the products you purchased from&nbsp;the Apple Store. Since the actual delivery of your order can be impacted by many events beyond Apple’s control once&nbsp;it leaves our facilities, Apple cannot be held liable for late deliveries. We will, however, work with you to ensure a smooth delivery.</p> <p class="as-shopagreement-subcopy">As Apple takes care of the dispatch of the products you purchase on the Apple Store, the risk&nbsp;of loss of, or damage to, product(s) shall pass to you when you, or a person designated by you, acquires physical possession of the product(s). Title in the product(s) shall pass to you when the product(s) is picked up by the carrier from our warehouse. At this point, you will receive the Shipment Notification Email.&nbsp;If there are any issues with delivery, please contact Apple to resolve.&nbsp;</p> </div> <br /> <div class="as-shopagreement-item"> <h2 class="as-shopagreement-subheading">In-Store Pickup and Return</h2> <p class="as-shopagreement-subcopy">Apple offers in-store pickup for many of the items available on the Online Store. Certain products and payment methods, however, may not qualify for in-store pickup. Only you or the person designated by you may pick up the item(s) purchased. A government-issued photo ID and order number will be required for pickup. Apple will notify you when your order is ready and the date by which you need to pick up your items. We’ll also send you a reminder or two, just in case it slips your mind. If you don’t pick up your order, Apple may cancel it. Please <a href="/shop/help/shipping_delivery" data-slot-name="OverlayContent" data-feature-name="Astro Link" data-display-name="AOS: help/shipping_delivery" target="_blank">click here <span class="visuallyhidden">(Opens in a new window)</span></a> for complete details about in-store pickup.</p> </div> <br /> <div class="as-shopagreement-item"> <h2 class="as-shopagreement-subheading">Pickup Contact</h2> <p class="as-shopagreement-subcopy">If you select in-store pickup, you may designate a third party to pick up your order. You must provide the name and email address of the third party. Please note that certain products and payment methods are not eligible for in-store pickup by a third party. The third party will need to bring a government issued photo ID and order number for pickup. Apple is not responsible for actions taken by the third party once your item(s) have been picked up.</p> </div> <br /> <div class="as-shopagreement-item"> <h2 class="as-shopagreement-subheading">Consumers Only</h2> <p class="as-shopagreement-subcopy">The Apple Store sells and ships products to end-user customers only, and we reserve the right to refuse or cancel your order if we suspect you are purchasing products for resale.</p> </div> <br /> <div class="as-shopagreement-item"> <h2 class="as-shopagreement-subheading">U.S. Shipping Only</h2> <p>Products purchased online from Apple will only be shipped&nbsp;to addresses&nbsp;within the U.S. and are subject to U.S. and foreign export control laws&nbsp;and regulations. Products must be purchased, sold, exported, re-exported, transferred, and used in compliance with these export laws and&nbsp;regulations.&nbsp;To purchase Apple products online from outside of the U.S., please <a href="/shop/browse/open/country_selector" data-slot-name="OverlayContent" data-feature-name="Astro Link" data-display-name="AOS: open/country_selector" target="_blank">click&nbsp;here</a>&nbsp;for international store information.</p> </div> <br /> <div class="as-shopagreement-item"> <h2 class="as-shopagreement-subheading">Product Availability and Limitations</h2> <p class="as-shopagreement-subcopy">Given the popularity and/or supply constraints of some of our products, Apple may have to limit the number of products available for purchase. Trust us, we’re building them as fast as we can. Apple reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when Apple confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, Apple will cancel the order and refund your purchase price in full.</p> </div> <br /> <div class="as-shopagreement-item"> <h2 class="as-shopagreement-subheading">Gift Cards</h2> <p class="as-shopagreement-subcopy">For Apple Store Gift Card Terms and Conditions, please <a href="https://www.apple.com/legal/giftcards/applestore/" target="“_blank”">click here<span class="visuallyhidden">(Opens in a new window)</span></a>.</p> </div> </div> <script crossorigin="anonymous">dciddstr = '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';</script> <div id="portal"></div> </body> </html>

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