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<link rel="stylesheet preload" name="fonts" href="//www.apple.com/wss/fonts?families=SF+Pro,v2|SF+Pro+Icons,v1|SF+Pro+Rounded,v1|New+York+Small,v1|New+York+Medium,v1" as="style"><link rel="stylesheet" type="text/css" href="https://www.apple.com/api-www/global-elements/global-header/v1/assets/globalheader.css" data-global-elements-nav-styles> <link rel="stylesheet" type="text/css" href="/global-elements/2426.0.0/en_US/ac-global-footer.89780a9d2eedff61551113850a3547ef.css" data-global-elements-footer-styles> <meta name="ac-gn-search-suggestions-enabled" content="false"/> <meta name="globalnav-search-suggestions-enabled" content="false"/> <title> ‎Sydney Health on the App Store </title> <meta name="keywords" content="Sydney Health, Elevance Health, Inc, Medical,Health & Fitness, ios apps, app, appstore, app store, iphone, ipad, ipod touch, itouch, itunes"> <meta name="description" content="Use the Sydney™ Health app to find care, share your digital ID card, and check your claims. You can understand your benefits, improve your health, and save mone…">  <link rel="canonical" href="https://apps.apple.com/us/app/sydney-health/id1463423283"> <link rel="icon" sizes="48x48" href="https://apps.apple.com/assets/images/favicon/favicon-apps-48-fad34e0d87e86dcf72ded1faff4ba9d0.png" type="image/png">   <meta name="apple:content_id" content="1463423283">  <script name="schema:software-application" type="application/ld+json"> {"@context":"http://schema.org","@type":"SoftwareApplication","name":"Sydney Health","description":"Use the Sydney™ Health app to find care, share your digital ID card, and check your claims. You can understand your benefits, improve your health, and save money. Easily manage your benefits at your fingertips whenever you need them with your personalized health and wellness information all in one place. Through integration with HealthKit, you have the option to enable sharing information from your fitness devices with this app. This may include tracking your steps, calories, sleep data, and weight management.\n\n\n\n- Digital ID card – Your digital ID works like a paper ID, enabling you to always have access to your current ID and easily share it with your care team in person or by email.\n- Chat – Use our 24/7 chat to find what you are looking for, or find more in-depth answers by chatting with a Member Services representative.\n- Plan details – Understand your share of the costs, including your deductible and copay. Find out what’s covered and check your claims.\n- Find care – Search for care when and where you need it. Locate doctors, labs, hospitals, and other healthcare professionals in your plan’s network. See your estimated costs before you receive care.\n- View claims – Easily track your claims including the status and your costs.\n- Virtual care – Routine care, prescription refills, and urgent care right from your app, whenever it works for you.\n- Refill your prescriptions – You can set up automatic refills and reminders for your medications.\n\n\nDownload Sydney Health to your device today.\n\n\n\nSydney Health is offered through an arrangement with Carelon Digital Platforms, a separate company offering mobile application services on behalf of your health plan. ©2020-2023. The Virtual Primary Care experience is offered through an arrangement with Hydrogen Health.\n\n\n\nSydney Health options are based on each member’s plan, so some features may not be available to all members.","screenshot":["https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/61/98/8d/61988db2-0064-87bf-67e6-7749fddd4c0b/b13e2efe-53b4-4665-9d1b-c284bc68e2ec_Iphone_6.5_-_ID_Card_Logo.png/300x0w.jpg","https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/17/fa/a8/17faa8bf-5d70-d629-3167-4d63a9e57698/71440cf3-5874-4442-b48b-1752aa068d81_iPhone_6.5_-_Chat.jpg/300x0w.jpg","https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/f6/42/69/f64269a3-b13c-8731-d013-ea28fb16b258/61686b90-489e-457f-8843-f54aa704d9a1_iPhone_6.5_-_Virtual_Care.jpg/300x0w.jpg","https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/8d/ae/6b/8dae6b81-636b-d79c-1cd6-8de8da7e10e0/ac660621-bf01-4a39-ab82-c2e9576f2790_iPhone_6.5_-_Plan_Details.jpg/300x0w.jpg","https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/6b/b3/5d/6bb35de2-6603-b4c3-8a6e-8b6803f24ad9/e753b8c4-c545-45e7-bb26-0a3cece5a0f6_iPhone_6.5_-_Find_Care.jpg/300x0w.jpg","https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/f4/32/ab/f432ab45-d689-e389-4b29-c630fc10281d/21d46c70-6e42-4334-a136-208ca936dfdf_iPhone_6.5_-_View_Claims.jpg/300x0w.jpg","https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/fb/4e/ff/fb4eff32-0d14-5bf1-cc7d-0c1d5f8beb3c/1080fdba-42f8-4024-9eb5-713894a7f8a7_iPhone_6.5_-_Prescriptions.jpg/300x0w.jpg","https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/b8/0d/67/b80d670a-3993-7204-733a-6523459ed46e/9a1e3f88-13ce-4715-8136-d569a7d1ddc6_iPhone_6.5_-_Home.jpg/300x0w.jpg","https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/37/a3/3f/37a33f55-d54f-dfc3-1aa9-9ec0967357a0/59802453-f4da-4a95-9793-4b5d76302f2d_iPad_Pro_12.9_-_ID_Card_Logo.png/643x0w.jpg","https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/a7/3b/9b/a73b9b58-4ee7-6b5f-9c2f-a5679e753fb4/a059a419-96b7-4667-9767-f41a73a66027_iPad_Pro_12.9_-_Chat@2x.png/643x0w.jpg","https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/a4/f1/fc/a4f1fc5f-45ca-4240-b73d-b4504df7a076/477ebc6d-bb0f-4cf9-8f3f-acd88c3d21e8_iPad_Pro_12.9_-_Virtual_Care@2x.png/643x0w.jpg","https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/51/ad/ec/51adeca1-9f10-ef85-864b-4cae907f4af2/b5e27772-266a-4db9-be3d-729c142ae133_iPad_Pro_12.9_-_Plan_Details@2x.png/643x0w.jpg","https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/1b/71/a5/1b71a5b6-b223-5807-80ed-32009b2305e1/3d8b1e80-7093-4cae-8512-e75fc486533e_iPad_Pro_12.9_-_Find_Care@2x.png/643x0w.jpg","https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/b2/c0/91/b2c0915f-dff8-aeb6-5b07-c8e9e4d397f1/6ee25ac0-fdea-481e-99f5-5552fa476217_iPad_Pro_12.9_-_Claims.png/643x0w.jpg","https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/ff/a0/6f/ffa06f9a-1985-cb56-0f82-96fe2237e68f/f6980bff-8948-484f-ad18-a76019a56bf8_iPad_Pro_12.9_-_Prescriptions@2x.png/643x0w.jpg","https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/ef/13/7f/ef137fef-2003-47d2-1474-176cf7d624fd/81ed3744-ea5b-4761-98e3-84c424ad1444_iPad_Pro_12.9_-_Home@2x.png/643x0w.jpg"],"image":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/8d/64/38/8d643849-744e-9f2a-de12-85d0fe3bd40b/AppIcon-0-0-1x_U007emarketing-0-9-0-85-220.png/1200x630wa.png","applicationCategory":"Medical","datePublished":"Aug 30, 2019","operatingSystem":"Requires iOS 13.4 or later. Compatible with iPhone, iPad, and iPod touch.","author":{"@type":"Person","name":"Elevance Health, Inc","url":"https://apps.apple.com/us/developer/elevance-health-inc/id589441256"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"reviewCount":386205},"offers":{"@type":"Offer","price":0,"priceCurrency":"USD","category":"free"}} </script>  <meta property="og:title" content="‎Sydney Health"> <meta property="og:description" content="‎Use the Sydney™ Health app to find care, share your digital ID card, and check your claims. You can understand your benefits, improve your health, and save money. 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https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/8d/64/38/8d643849-744e-9f2a-de12-85d0fe3bd40b/AppIcon-0-0-1x_U007emarketing-0-9-0-85-220.png/492x0w.webp 492w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/8d/64/38/8d643849-744e-9f2a-de12-85d0fe3bd40b/AppIcon-0-0-1x_U007emarketing-0-9-0-85-220.png/434x0w.webp 434w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/8d/64/38/8d643849-744e-9f2a-de12-85d0fe3bd40b/AppIcon-0-0-1x_U007emarketing-0-9-0-85-220.png/460x0w.webp 460w" sizes="(max-width: 734px) 246px, (min-width: 735px) and (max-width: 1068px) 217px, 230px" type="image/webp"> <source srcset="https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/8d/64/38/8d643849-744e-9f2a-de12-85d0fe3bd40b/AppIcon-0-0-1x_U007emarketing-0-9-0-85-220.png/246x0w.png 246w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/8d/64/38/8d643849-744e-9f2a-de12-85d0fe3bd40b/AppIcon-0-0-1x_U007emarketing-0-9-0-85-220.png/217x0w.png 217w, 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height: 246px; } .ember32876::before { padding-top: 100%; } @media (min-width: 735px) { .ember32876, #ember32876::before { width: 217px; height: 217px; } .ember32876::before { padding-top: 100%; } } @media (min-width: 1069px) { .ember32876, #ember32876::before { width: 230px; height: 230px; } .ember32876::before { padding-top: 100%; } } </style> </picture> </div> <div class="l-column small-7 medium-8 large-9 small-valign-top"> <header class="product-header app-header product-header--padded-start">  <h1 class="product-header__title app-header__title"> Sydney Health  <span class="badge badge--product-title">4+</span> </h1> <h2 class="product-header__subtitle app-header__subtitle"> Anthem/Wellpoint </h2> <h2 class="product-header__identity app-header__identity"> <a href="https://apps.apple.com/us/developer/elevance-health-inc/id589441256" class="link" data-metrics-click="{"actionDetails":{"type":"developer"},"actionType":"navigate","actionUrl":"https://apps.apple.com/us/developer/elevance-health-inc/id589441256","targetType":"link","targetId":"589441256"}" dir="auto"> Elevance Health, Inc </a> </h2>  <ul class="product-header__list app-header__list"> <li class="product-header__list__item"> <ul class="inline-list inline-list--mobile-compact"> <a href="https://apps.apple.com/us/charts/iphone/medical-apps/6020" class="inline-list__item" data-metrics-click="{"actionType":"navigate","actionUrl":"https://apps.apple.com/us/charts/iphone/medical-apps/6020","targetType":"link","targetId":"LinkToTopCharts"}" data-we-link-to-exclude> #8 in Medical </a> </ul> </li> <li class="product-header__list__item app-header__list__item--user-rating"> <ul class="inline-list inline-list--mobile-compact"> <li class="inline-list__item"> <figure class="we-star-rating" aria-label="4.8 out of 5"> <span class="we-star-rating-stars-outlines"> <span class="we-star-rating-stars we-star-rating-stars-5"></span> </span> <figcaption class="we-rating-count star-rating__count">4.8 • 386.2K Ratings</figcaption> </figure> </li> </ul> </li> </ul> <ul class="product-header__list app-header__list">  <li class="product-header__list__item"> <ul class="inline-list inline-list--mobile-compact"> <li class="inline-list__item inline-list__item--bulleted app-header__list__item--price">Free</li>  </ul> </li>   </ul>     </header> </div> </div> </section>  <section class="l-content-width section section--bordered"> <div class="section__nav section__nav--align-start"> <h2 class="section__headline">Screenshots</h2> <nav class="gallery-nav"> <ul class="gallery-nav__items"> <li class="gallery-nav__item"> <a id="ember32877" class="ember-view link link--no-decoration is-active" href="/us/app/sydney-health/id1463423283?platform=iphone"> iPhone </a> </li> <li class="gallery-nav__item"> <a id="ember32878" class="ember-view link link--no-decoration" href="/us/app/sydney-health/id1463423283?platform=ipad"> iPad </a> </li> </ul> </nav> </div> <div> <div class="we-screenshot-viewer__screenshots"> <ul class="l-row l-row--peek we-screenshot-viewer__screenshots-list">  <li class="l-column small-2 medium-3 large-3"> <picture class="we-artwork we-artwork--downloaded we-artwork--fullwidth we-artwork--screenshot-platform-iphone we-artwork--screenshot-version-iphone-6-5 we-artwork--screenshot-orientation-portrait" style="--background-color: #114cb4;" id="ember32879"> <source srcset="https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/61/98/8d/61988db2-0064-87bf-67e6-7749fddd4c0b/b13e2efe-53b4-4665-9d1b-c284bc68e2ec_Iphone_6.5_-_ID_Card_Logo.png/300x0w.webp 300w, https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/61/98/8d/61988db2-0064-87bf-67e6-7749fddd4c0b/b13e2efe-53b4-4665-9d1b-c284bc68e2ec_Iphone_6.5_-_ID_Card_Logo.png/157x0w.webp 157w, 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https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/b8/0d/67/b80d670a-3993-7204-733a-6523459ed46e/9a1e3f88-13ce-4715-8136-d569a7d1ddc6_iPhone_6.5_-_Home.jpg/230x0w.jpg 230w, https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/b8/0d/67/b80d670a-3993-7204-733a-6523459ed46e/9a1e3f88-13ce-4715-8136-d569a7d1ddc6_iPhone_6.5_-_Home.jpg/600x0w.jpg 600w, https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/b8/0d/67/b80d670a-3993-7204-733a-6523459ed46e/9a1e3f88-13ce-4715-8136-d569a7d1ddc6_iPhone_6.5_-_Home.jpg/314x0w.jpg 314w, https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/b8/0d/67/b80d670a-3993-7204-733a-6523459ed46e/9a1e3f88-13ce-4715-8136-d569a7d1ddc6_iPhone_6.5_-_Home.jpg/460x0w.jpg 460w" sizes="(max-width: 734px) 300px, (min-width: 735px) and (max-width: 1068px) 157px, 230px" type="image/jpeg"> <img src="/assets/artwork/1x1-42817eea7ade52607a760cbee00d1495.gif" decoding="async" loading="lazy" class="we-artwork__image ember32886 we-artwork__image--lazyload" alt role="presentation" height="649" width="300"> <style> .ember32886, #ember32886::before { width: 300px; height: 649px; } .ember32886::before { padding-top: 216.33333333333334%; } @media (min-width: 735px) { .ember32886, #ember32886::before { width: 157px; height: 339px; } .ember32886::before { padding-top: 215.92356687898092%; } } @media (min-width: 1069px) { .ember32886, #ember32886::before { width: 230px; height: 497px; } .ember32886::before { padding-top: 216.08695652173915%; } } </style> </picture> </li>  </ul> </div> </div> </section> <section class="l-content-width section section--bordered"> <div class="section__description"> <h2 class="section__headline visuallyhidden">Description</h2> <div class="l-row"> <div class="we-truncate we-truncate--multi-line we-truncate--interactive l-column small-12 medium-9 large-8" dir> <p dir="false" data-test-bidi>Use the Sydney™ Health app to find care, share your digital ID card, and check your claims. You can understand your benefits, improve your health, and save money. Easily manage your benefits at your fingertips whenever you need them with your personalized health and wellness information all in one place. Through integration with HealthKit, you have the option to enable sharing information from your fitness devices with this app. This may include tracking your steps, calories, sleep data, and weight management.<br /><br /><br /><br />- Digital ID card – Your digital ID works like a paper ID, enabling you to always have access to your current ID and easily share it with your care team in person or by email.<br />- Chat – Use our 24/7 chat to find what you are looking for, or find more in-depth answers by chatting with a Member Services representative.<br />- Plan details – Understand your share of the costs, including your deductible and copay. Find out what’s covered and check your claims.<br />- Find care – Search for care when and where you need it. Locate doctors, labs, hospitals, and other healthcare professionals in your plan’s network. See your estimated costs before you receive care.<br />- View claims – Easily track your claims including the status and your costs.<br />- Virtual care – Routine care, prescription refills, and urgent care right from your app, whenever it works for you.<br />- Refill your prescriptions – You can set up automatic refills and reminders for your medications.<br /><br /><br />Download Sydney Health to your device today.<br /><br /><br /><br />Sydney Health is offered through an arrangement with Carelon Digital Platforms, a separate company offering mobile application services on behalf of your health plan. ©2020-2023. The Virtual Primary Care experience is offered through an arrangement with Hydrogen Health.<br /><br /><br /><br />Sydney Health options are based on each member’s plan, so some features may not be available to all members.</p> </div> </div> </div> </section>  <section class="l-content-width section section--bordered whats-new"> <div class="section__nav section__nav--small"> <h2 class="whats-new__headline">What’s New</h2> <div class="version-history">  </div> </div> <div class="l-row whats-new__content"> <div class="l-column small-12 medium-3 large-4 small-valign-top whats-new__latest"> <div class="l-row"> <time data-test-we-datetime datetime="2025-04-03T00:00:00.000Z" aria-label="April 3, 2025" class="" >Apr 3, 2025</time> <p class="l-column small-6 medium-12 whats-new__latest__version">Version 8.9.2</p> </div> </div> <div class="l-column small-12 medium-9 large-8 small-valign-top"> <div class="we-truncate we-truncate--multi-line we-truncate--interactive " dir> <p dir="false" data-test-bidi>This release includes general improvements and bug fixes to provide you with a better experience.<br /><br />Don’t forget to rate us! Your feedback helps us make it better.<br /><br />Please email questions about the Sydney app to Sydney@anthem.com</p> </div> </div> </div> </section> <section class="l-content-width section section--bordered"> <div class="section__nav"> <h2 class="section__headline"> Ratings and Reviews </h2>  </div> <div class="we-customer-ratings lockup"> <div class="l-row"> <div class="we-customer-ratings__stats l-column small-4 medium-6 large-4"> <div class="we-customer-ratings__averages"><span class="we-customer-ratings__averages__display">4.8</span> out of 5</div> <div class="we-customer-ratings__count small-hide medium-show">386.2K Ratings</div> </div> <div class=" l-column small-8 medium-6 large-4"> <figure class="we-star-bar-graph"> <div class="we-star-bar-graph__row"> <span class="we-star-bar-graph__stars we-star-bar-graph__stars--5"></span> <div class="we-star-bar-graph__bar"> <div class="we-star-bar-graph__bar__foreground-bar" style="width: 88%;"></div> </div> </div> <div class="we-star-bar-graph__row"> <span class="we-star-bar-graph__stars we-star-bar-graph__stars--4"></span> <div class="we-star-bar-graph__bar"> <div class="we-star-bar-graph__bar__foreground-bar" style="width: 9%;"></div> </div> </div> <div class="we-star-bar-graph__row"> <span class="we-star-bar-graph__stars we-star-bar-graph__stars--3"></span> <div class="we-star-bar-graph__bar"> <div class="we-star-bar-graph__bar__foreground-bar" style="width: 2%;"></div> </div> </div> <div class="we-star-bar-graph__row"> <span class="we-star-bar-graph__stars we-star-bar-graph__stars--2"></span> <div class="we-star-bar-graph__bar"> <div class="we-star-bar-graph__bar__foreground-bar" style="width: 0%;"></div> </div> </div> <div class="we-star-bar-graph__row"> <span class="we-star-bar-graph__stars "></span> <div class="we-star-bar-graph__bar"> <div class="we-star-bar-graph__bar__foreground-bar" style="width: 1%;"></div> </div> </div> </figure> <p class="we-customer-ratings__count medium-hide">386.2K Ratings</p> </div> </div> </div> <div class="l-row l-row--peek"> <div id="ember32888" class="small-valign-top l-column--equal-height l-column small-4 medium-6 large-4"> <div>  </div> <div aria-labelledby="we-customer-review-1615" class="we-customer-review lockup"> <figure class="we-star-rating we-customer-review__rating we-star-rating--large" aria-label="2 out of 5"> <span class="we-star-rating-stars-outlines"> <span class="we-star-rating-stars we-star-rating-stars-2"></span> </span> </figure> <div class="we-customer-review__header we-customer-review__header--user"> <span class="we-truncate we-truncate--single-line we-customer-review__user" dir> julesagogo </span> <span class="we-customer-review__separator">, </span> <time data-test-customer-review-date datetime="2024-12-17T22:13:56.000Z" aria-label="December 17, 2024" class="we-customer-review__date" >12/17/2024</time> </div> <h3 class="we-truncate we-truncate--single-line we-customer-review__title" dir="ltr" id="we-customer-review-1615"> Confusing notifications, data, and customer service </h3> <blockquote class="we-truncate we-truncate--multi-line we-truncate--interactive we-customer-review__body" dir> <p dir="false" data-test-bidi>The app has been updated so it’s better, but the communications are confusing. I placed 1 order using the screen that shows 3 prescriptions available for refill, and I get 3 text messages thanking me for my refill request, 3 texts saying it’s too early to refill, 2 saying the order (2 of 3 of the rxes I think? It’s hard to tell in the app) is on the way, then 2 more saying an rx is ready for refill but not which one. Then I log in and see the refill which was too soon to order being in the “ready to refill” screen again so I place another order for 4 rxs and this time I get 3 emails at the same time saying they received my refill request, then 5 emails within 3 minutes with some duplicate and some conflicting information - some of the medication I ordered is again too early to refill but it’s also on the way. Thankfully the emails contain the first three letters of the medication name unlike the texts. When I use the chat feature to talk to a pharmacist, they told me they are unable to look up my account and I need to make a phone call. Not calling. Similarly, when I messaged to follow up on a technical support problem (receiving USPS mail after opting in to electronic communications twice), the person said that I have reached the technical support helpdesk and that I need to make a phone call instead.</p> </blockquote> <h3 class="we-customer-review__header we-customer-review__header--response"> <span class="we-truncate we-truncate--single-line we-customer-review__title" dir="ltr"> Developer Response </span> <span class="we-customer-review__separator">, </span> </h3> <blockquote class="we-truncate we-truncate--multi-line we-truncate--interactive we-customer-review__body" dir> <p dir="false" data-test-bidi>Hello, thank you for taking the time to share your experience with us. We would like to look into this. If you could, please email us details to Sydney@anthem.com. Thank you. ~Sydney~<br /></p> </blockquote> </div> </div> <div id="ember32890" class="small-valign-top l-column--equal-height l-column small-4 medium-6 large-4"> <div>  </div> <div aria-labelledby="we-customer-review-1616" class="we-customer-review lockup"> <figure class="we-star-rating we-customer-review__rating we-star-rating--large" aria-label="2 out of 5"> <span class="we-star-rating-stars-outlines"> <span class="we-star-rating-stars we-star-rating-stars-2"></span> </span> </figure> <div class="we-customer-review__header we-customer-review__header--user"> <span class="we-truncate we-truncate--single-line we-customer-review__user" dir> Hadhighhopes898 </span> <span class="we-customer-review__separator">, </span> <time data-test-customer-review-date datetime="2020-01-15T13:06:07.000Z" aria-label="January 15, 2020" class="we-customer-review__date" >01/15/2020</time> </div> <h3 class="we-truncate we-truncate--single-line we-customer-review__title" dir="ltr" id="we-customer-review-1616"> HSA Glitches All Day </h3> <blockquote class="we-truncate we-truncate--multi-line we-truncate--interactive we-customer-review__body" dir> <p dir="false" data-test-bidi>I loved the Anthem website and used it all the time for Bill Pay with my HSA account. I downloaded this app and now it has taken 3 calls to Customer Service to get this basic task done. I needed to ‘pay myself’ with my HSA to resolve a balance this week with a provider so I can have a procedure done. I went through the normal steps on Friday January 10th. I log in yesterday and it says it was denied although I had more than enough in there. I tried it again, same transaction. Got all the way to the end screen saying “submitted”. Checked back about an hour later (typically when I do this, it takes the funds out of my balance within seconds), funds were all still there. I look in pending transactions and my recent bill pay submission isn’t there. I waited and checked back today- it’s like it never happened. This app allows you to go all the way to the submit screen, submit it, tells you you’re all set, but meanwhile is doing absolutely nothing. I called customer service and they were dumbfounded, telling me “oh if it said you submitted it then you did but I don’t see it here. Can you do it on the phone with me now? It should show up in real time.”<br />I go through all of the steps for a third time, nothing shows up. No pending transaction. I have no HSA card or time to wait for one to be sent so I may have to move my procedure because of this weird glitch where it won’t let me do a basic task.</p> </blockquote> <h3 class="we-customer-review__header we-customer-review__header--response"> <span class="we-truncate we-truncate--single-line we-customer-review__title" dir="ltr"> Developer Response </span> <span class="we-customer-review__separator">, </span> </h3> <blockquote class="we-truncate we-truncate--multi-line we-truncate--interactive we-customer-review__body" dir> <p dir="false" data-test-bidi>Hello Hadhighhopes898, we can understand why that would be frustrating. If you could, please email us your Username at Sydney@anthem.com, we want to assist you in getting this reviewed as quickly as possible. Thank you.<br /><br />~ Sydney ~</p> </blockquote> </div> </div> <div id="ember32892" class="small-valign-top l-column--equal-height l-column small-4 medium-6 large-4"> <div>  </div> <div aria-labelledby="we-customer-review-1617" class="we-customer-review lockup"> <figure class="we-star-rating we-customer-review__rating we-star-rating--large" aria-label="2 out of 5"> <span class="we-star-rating-stars-outlines"> <span class="we-star-rating-stars we-star-rating-stars-2"></span> </span> </figure> <div class="we-customer-review__header we-customer-review__header--user"> <span class="we-truncate we-truncate--single-line we-customer-review__user" dir> Mpoffy </span> <span class="we-customer-review__separator">, </span> <time data-test-customer-review-date datetime="2023-10-03T15:26:24.000Z" aria-label="October 3, 2023" class="we-customer-review__date" >10/03/2023</time> </div> <h3 class="we-truncate we-truncate--single-line we-customer-review__title" dir="ltr" id="we-customer-review-1617"> Tele health option is pointless & waste of time </h3> <blockquote class="we-truncate we-truncate--multi-line we-truncate--interactive we-customer-review__body" dir> <p dir="false" data-test-bidi>pointless tele health appointments due to your platforms inability to properly inform patients about what can and what’s can’t be serviced and waste of time AI symptoms reporter you’re required to do but doesn’t relate info to doctor or funnel into any “this can’t be serviced” (for a previous non life threatening non emergency non controlled substance issue - ) before you pay and have an appointment. No “here’s a list of what we can’t do” either which would prevent wasting time especially when you know exactly what you need support with. Feels like a money trap because KHealth is an external provider that is provided by Sydney as the only telehealth option and payment is taken after the lengthy AI intake but before you actually know what can or can’t be serviced. <br /><br />The app not relating symptoms entered to doctor & not being detailed on what can/what can’t be supported via telehealth doctor beyond “if you’re bleeding out go to the hospital” is a waste of patient time, a waste of physician time and a waste of resources. This app is not a free service and needs to do better or not give it as an option especially when it’s presented as a way to save time when it’s clearly not.</p> </blockquote> <h3 class="we-customer-review__header we-customer-review__header--response"> <span class="we-truncate we-truncate--single-line we-customer-review__title" dir="ltr"> Developer Response </span> <span class="we-customer-review__separator">, </span> </h3> <blockquote class="we-truncate we-truncate--multi-line we-truncate--interactive we-customer-review__body" dir> <p dir="false" data-test-bidi>Hello, thank you for taking the time to share your feedback with us. We would like to look further into your concerns, please email your username and details to us at Sydney@anthem.com. Thank you. ~Sydney ~</p> </blockquote> </div> </div> </div> <div class="l-row l-row--margin-top medium-hide">           </div> </section>    <section class="l-content-width section section--bordered app-privacy"> <div class="section__nav"> <h2 class="section__headline section__headline--app-privacy"> App Privacy </h2> <div class="app-privacy--modal privacy-type--modal">  </div> </div> <p> The developer, <span class="app-privacy__developer-name">Elevance Health, Inc</span>, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the <a href="https://www.sydneyhealth.com/privacy">developer’s privacy policy</a>. </p> <div class="app-privacy__cards"> <div class="app-privacy__card"> <div class="privacy-type__icon"> <svg xmlns="http://www.w3.org/2000/svg" width="64" height="64" viewBox="0 0 64 64" aria-hidden="true"><path d="M58.595 42c1.544 0 2.405.866 2.405 2.45v7.29c0 6.153-3.087 9.26-9.322 9.26h-7.244C42.861 61 42 60.134 42 58.61c0-1.554.86-2.42 2.434-2.42h7.185c2.91 0 4.6-1.582 4.6-4.69v-7.05c0-1.584.833-2.45 2.376-2.45zm-53.22 0c1.543 0 2.404.866 2.404 2.45v7.05c0 3.108 1.633 4.69 4.601 4.69h7.186c1.573 0 2.434.866 2.434 2.42 0 1.524-.86 2.39-2.434 2.39h-7.244C6.117 61 3 57.922 3 51.74v-7.29C3 42.866 3.83 42 5.375 42zM32 34C42.897 34 48 42.988 48 46.399c0 .949-.48 1.601-1.501 1.601H17.501C16.481 48 16 47.348 16 46.399 16 42.988 21.103 34 32 34zM32 14c4.438 0 8 3.82 8 8.412 0 4.916-3.562 8.618-8 8.588-4.437-.029-8-3.672-8-8.588C24 17.82 27.563 14 32 14zM51.678 3C57.913 3 61 6.076 61 12.231v7.32C61 21.103 60.168 22 58.595 22c-1.514 0-2.375-.896-2.375-2.45V12.5c0-3.108-1.692-4.691-4.601-4.691h-7.185c-1.573 0-2.434-.866-2.434-2.42C42 3.837 42.86 3 44.434 3h7.244zM19.566 3C21.139 3 22 3.836 22 5.39c0 1.553-.86 2.419-2.434 2.419H12.38c-2.968 0-4.601 1.583-4.601 4.69v7.051c0 1.554-.83 2.45-2.404 2.45C3.86 22 3 21.104 3 19.55v-7.319C3 6.076 6.117 3 12.322 3h7.244z"/></svg> </div> <h3 class="privacy-type__heading">Data Used to Track You</h3> <p class="privacy-type__description">The following data may be used to track you across apps and websites owned by other companies:</p> <ul class="privacy-type__items privacy-type__items--single-item"> <li classs="privacy-type__item"> <span class="privacy-type__grid"> <span class="privacy-type__grid-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="64" height="64" viewBox="0 0 64 64" class="privacy-type__glyph privacy-type__glyph--location" aria-hidden="true"><path d="M7.54 33.695l22.177.088c.41 0 .615.176.615.615l.059 22.12c0 2.782 1.23 5.068 3.545 5.068 2.226 0 3.428-2.08 4.482-4.395L60.86 8.851c.557-1.142.821-2.168.821-3.017 0-1.934-1.436-3.399-3.399-3.399-.878 0-1.904.235-3.046.791L6.895 25.638C4.668 26.664 2.5 27.894 2.5 30.15s2.168 3.545 5.04 3.545z"/></svg> </span> <span class="privacy-type__grid-content privacy-type__data-category-heading">Location</span> </span> </li> </ul> </div> <div class="app-privacy__card"> <div class="privacy-type__icon"> <svg xmlns="http://www.w3.org/2000/svg" width="64" height="64" viewBox="0 0 64 64" aria-hidden="true"><path d="M7.36 17l3.208 3.208A24.23 24.23 0 007.39 32.235c0 13.44 10.93 24.374 24.366 24.374 4.374 0 8.483-1.159 12.035-3.186L47 56.631A28.616 28.616 0 0131.756 61C15.874 61 3 48.122 3 32.235A28.637 28.637 0 017.36 17zM9.77 6.642l47.588 47.606a2.204 2.204 0 010 3.11 2.206 2.206 0 01-3.111 0L6.632 9.753c-.829-.8-.856-2.283 0-3.11.826-.828 2.253-.886 3.138 0zM32.238 3C48.123 3 61 15.878 61 31.761c0 5.597-1.599 10.82-4.364 15.239l-3.208-3.209a24.221 24.221 0 003.182-12.03c0-13.437-10.934-24.37-24.372-24.37a24.223 24.223 0 00-12.03 3.18L17 7.363A28.628 28.628 0 0132.238 3zm-7.492 31L36 45H18.373C17.44 45 17 44.418 17 43.572c0-2.224 2.5-7.11 7.746-9.572zm6.915-20C35.733 14 39 17.634 39 22.002c0 2.419-.874 4.529-2.281 5.998L26 16.923C27.343 15.145 29.376 14 31.661 14z"/></svg> </div> <h3 class="privacy-type__heading">Data Not Linked to You</h3> <p class="privacy-type__description">The following data may be collected but it is not linked to your identity:</p> <ul class="privacy-type__items privacy-type__items--single-item"> <li classs="privacy-type__item"> <span class="privacy-type__grid"> <span class="privacy-type__grid-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="64" height="64" viewBox="0 0 64 64" class="privacy-type__glyph privacy-type__glyph--location" aria-hidden="true"><path d="M7.54 33.695l22.177.088c.41 0 .615.176.615.615l.059 22.12c0 2.782 1.23 5.068 3.545 5.068 2.226 0 3.428-2.08 4.482-4.395L60.86 8.851c.557-1.142.821-2.168.821-3.017 0-1.934-1.436-3.399-3.399-3.399-.878 0-1.904.235-3.046.791L6.895 25.638C4.668 26.664 2.5 27.894 2.5 30.15s2.168 3.545 5.04 3.545z"/></svg> </span> <span class="privacy-type__grid-content privacy-type__data-category-heading">Location</span> </span> </li> </ul> </div> </div> <p class="app-privacy__learn-more">Privacy practices may vary, for example, based on the features you use or your age. <a href="https://apps.apple.com/story/id1538632801">Learn More</a></p> </section> <section class="l-content-width section section--bordered section--information"> <div> <h2 class="section__headline">Information</h2> <dl class="information-list information-list--app medium-columns l-row"> <div class="information-list__item l-column small-12 medium-6 large-4 small-valign-top information-list__item--seller"> <dt class="information-list__item__term medium-valign-top">Seller</dt> <dd class="information-list__item__definition"> Elevance Health, Inc </dd> </div> <div class="information-list__item l-column small-12 medium-6 large-4 small-valign-top"> <dt class="information-list__item__term medium-valign-top">Size</dt> <dd class="information-list__item__definition" aria-label="123.6 megabytes">123.6 MB</dd> </div> <div class="information-list__item l-column small-12 medium-6 large-4 small-valign-top"> <dt class="information-list__item__term medium-valign-top">Category</dt> <dd class="information-list__item__definition"> <a href="https://itunes.apple.com/us/genre/id6020" class="link" data-metrics-click="{"actionType":"navigate","actionUrl":"https://itunes.apple.com/us/genre/id6020","targetType":"link","targetId":"GenrePage"}"> Medical </a> </dd> </div> <div class="information-list__item l-column small-12 medium-6 large-4 small-valign-top"> <dt class="information-list__item__term medium-valign-top">Compatibility</dt> <dd class="information-list__item__definition"> <dl class="information-list__item__definition__item"> <dt class="information-list__item__definition__item__term"> iPhone </dt> <dd class="information-list__item__definition__item__definition">Requires iOS 13.4 or later. </dd> </dl> <dl class="information-list__item__definition__item"> <dt class="information-list__item__definition__item__term"> iPad </dt> <dd class="information-list__item__definition__item__definition">Requires iPadOS 13.4 or later. </dd> </dl> <dl class="information-list__item__definition__item"> <dt class="information-list__item__definition__item__term"> iPod touch </dt> <dd class="information-list__item__definition__item__definition">Requires iOS 13.4 or later. </dd> </dl> </dd> </div>  <div class="information-list__item l-column small-12 medium-6 large-4 small-valign-top"> <dt class="information-list__item__term medium-valign-top">Languages</dt> <dd class="we-truncate we-truncate--multi-line we-truncate--interactive information-list__item__definition" dir> <p data-test-bidi>English, Spanish</p> </dd> </div> <div class="information-list__item l-column small-12 medium-6 large-4 small-valign-top"> <dl class="information-list__item__definition__item"> <dt class="information-list__item__term medium-valign-top">Age Rating</dt> <dd class="information-list__item__definition"> 4+  </dd> </dl>  </div>  <div class="information-list__item l-column small-12 medium-6 large-4 small-valign-top"> <dt class="information-list__item__term medium-valign-top">Copyright</dt> <dd class="information-list__item__definition information-list__item__definition--copyright">© 2015 Anthem Insurance Companies , Inc.</dd> </div> <div class="information-list__item l-column small-12 medium-6 large-4 small-valign-top"> <dt class="information-list__item__term medium-valign-top">Price</dt> <dd class="information-list__item__definition">Free</dd> </div>  </dl> </div> <div class="small-hide medium-show"> <ul class="inline-list inline-list--app-extensions">  <li class="inline-list__item inline-list__item--margin-inline-end-large"> <a class="link icon icon-after icon-external" data-metrics-click="{"actionType":"navigate","targetType":"link","targetId":"LinkToAppSupport"}" href="https://www.anthem.com/contact-us"> App Support </a> </li> <li class="inline-list__item inline-list__item--margin-inline-end-large"> <a class="link icon icon-after icon-external" data-metrics-click="{"actionType":"navigate","targetType":"link","targetId":"LinkToPrivacyPolicy"}" href="https://www.sydneyhealth.com/privacy"> Privacy Policy </a> </li>  </ul> </div> </section> <section class="section section--link-list l-content-width medium-hide"> <ul class="link-list link-list--a">  <li class="link-list__item link-list__item--a"> <a class="link icon icon-after icon-external" data-metrics-click="{"actionType":"navigate","targetType":"link","targetId":"LinkToAppSupport"}" href="https://www.anthem.com/contact-us"> App Support </a> </li>  <li class="link-list__item link-list__item--a"> <a class="link icon icon-after icon-external" data-metrics-click="{"actionType":"navigate","targetType":"link","targetId":"LinkToPrivacyPolicy"}" href="https://www.sydneyhealth.com/privacy"> Privacy Policy </a> </li> </ul> </section> <section class="l-content-width section section--bordered"> <div class="section__nav"> <h2 class="section__headline">Supports</h2> </div> <ul class="supports-list l-row"> <li class="supports-list__item l-column l-column--grid small-12 medium-6 large-4"> <img src="/assets/images/supports/supports-Wallet@2x-daec7ef3fb160308d05ddd69a2b1dece.png" class="supports-list__item__artwork" alt role="presentation"> <div class="supports-list__item__copy"> <h3 class="we-truncate we-truncate--single-line supports-list__item__copy__heading" dir="ltr"> Wallet </h3> <h4 class="we-truncate we-truncate--multi-line we-truncate--interactive supports-list__item__copy__description" dir> <p data-test-bidi>Get all of your passes, tickets, cards, and more in one place.</p> </h4> </div> </li> </ul> </section>  <section 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Health & Fitness." style data-metrics-click="{"actionType":"navigate","actionUrl":"https://apps.apple.com/us/app/employeraccess/id1524704884","targetType":"card","targetId":"1524704884"}" data-metrics-location="{"locationType":"shelfDeveloperOtherApps"}">  <div class="we-lockup__overlay"> <picture class="we-artwork we-artwork--downloaded we-lockup__artwork we-artwork--lockup we-artwork--fullwidth we-artwork--ios-app-icon" style="--background-color: #f1f1f2;" dir="ltr" id="ember32897"> <source srcset="https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/91/d4/bc/91d4bcaa-5ca6-51b7-699f-4ff54be47876/AppIcon-0-0-1x_U007emarketing-0-7-85-220.png/320x0w.webp 320w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/91/d4/bc/91d4bcaa-5ca6-51b7-699f-4ff54be47876/AppIcon-0-0-1x_U007emarketing-0-7-85-220.png/157x0w.webp 157w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/91/d4/bc/91d4bcaa-5ca6-51b7-699f-4ff54be47876/AppIcon-0-0-1x_U007emarketing-0-7-85-220.png/146x0w.webp 146w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/91/d4/bc/91d4bcaa-5ca6-51b7-699f-4ff54be47876/AppIcon-0-0-1x_U007emarketing-0-7-85-220.png/640x0w.webp 640w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/91/d4/bc/91d4bcaa-5ca6-51b7-699f-4ff54be47876/AppIcon-0-0-1x_U007emarketing-0-7-85-220.png/314x0w.webp 314w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/91/d4/bc/91d4bcaa-5ca6-51b7-699f-4ff54be47876/AppIcon-0-0-1x_U007emarketing-0-7-85-220.png/292x0w.webp 292w" sizes="(max-width: 734px) 320px, (min-width: 735px) and (max-width: 1068px) 157px, 146px" type="image/webp"> <source srcset="https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/91/d4/bc/91d4bcaa-5ca6-51b7-699f-4ff54be47876/AppIcon-0-0-1x_U007emarketing-0-7-85-220.png/320x0w.png 320w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/91/d4/bc/91d4bcaa-5ca6-51b7-699f-4ff54be47876/AppIcon-0-0-1x_U007emarketing-0-7-85-220.png/157x0w.png 157w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/91/d4/bc/91d4bcaa-5ca6-51b7-699f-4ff54be47876/AppIcon-0-0-1x_U007emarketing-0-7-85-220.png/146x0w.png 146w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/91/d4/bc/91d4bcaa-5ca6-51b7-699f-4ff54be47876/AppIcon-0-0-1x_U007emarketing-0-7-85-220.png/640x0w.png 640w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/91/d4/bc/91d4bcaa-5ca6-51b7-699f-4ff54be47876/AppIcon-0-0-1x_U007emarketing-0-7-85-220.png/314x0w.png 314w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/91/d4/bc/91d4bcaa-5ca6-51b7-699f-4ff54be47876/AppIcon-0-0-1x_U007emarketing-0-7-85-220.png/292x0w.png 292w" sizes="(max-width: 734px) 320px, (min-width: 735px) and (max-width: 1068px) 157px, 146px" type="image/png"> <img src="/assets/artwork/1x1-42817eea7ade52607a760cbee00d1495.gif" decoding="async" loading="lazy" class="we-artwork__image ember32897 we-artwork__image--lazyload" alt="EmployerAccess" role="presentation" height="320" width="320"> <style> .ember32897, #ember32897::before { width: 320px; height: 320px; } .ember32897::before { padding-top: 100%; } @media (min-width: 735px) { .ember32897, #ember32897::before { width: 157px; height: 157px; } .ember32897::before { padding-top: 100%; } } @media (min-width: 1069px) { .ember32897, #ember32897::before { width: 146px; height: 146px; } .ember32897::before { padding-top: 100%; } } </style> </picture> <div class="we-lockup__material"></div> <div class="we-lockup__joe-color"></div> </div> <div class="we-lockup__copy">  <div class="we-lockup__text ">    <div class="we-lockup__title "> <div class="we-truncate we-truncate--multi-line targeted-link__target" dir> <p dir="false" data-test-bidi>EmployerAccess</p> </div> </div> <div class="we-truncate we-truncate--single-line we-lockup__subtitle" dir="ltr"> Health & Fitness </div>  </div> </div> </a> <a href="https://apps.apple.com/us/app/sydney-community/id1534328339" class="we-lockup targeted-link l-column small-2 medium-3 large-2 we-lockup--shelf-align-top we-lockup--in-app-shelf" aria-label="Sydney Community. Medical." style data-metrics-click="{"actionType":"navigate","actionUrl":"https://apps.apple.com/us/app/sydney-community/id1534328339","targetType":"card","targetId":"1534328339"}" data-metrics-location="{"locationType":"shelfDeveloperOtherApps"}">  <div class="we-lockup__overlay"> <picture class="we-artwork we-artwork--downloaded we-lockup__artwork we-artwork--lockup we-artwork--fullwidth we-artwork--ios-app-icon" style="--background-color: #ffffff;" dir="ltr" id="ember32898"> <source srcset="https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/bd/5e/a5/bd5ea5f8-22d2-f239-c8ac-3720b2fd7e2a/AppIcon-1x_U007emarketing-0-5-0-85-220-0.png/320x0w.webp 320w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/bd/5e/a5/bd5ea5f8-22d2-f239-c8ac-3720b2fd7e2a/AppIcon-1x_U007emarketing-0-5-0-85-220-0.png/157x0w.webp 157w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/bd/5e/a5/bd5ea5f8-22d2-f239-c8ac-3720b2fd7e2a/AppIcon-1x_U007emarketing-0-5-0-85-220-0.png/146x0w.webp 146w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/bd/5e/a5/bd5ea5f8-22d2-f239-c8ac-3720b2fd7e2a/AppIcon-1x_U007emarketing-0-5-0-85-220-0.png/640x0w.webp 640w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/bd/5e/a5/bd5ea5f8-22d2-f239-c8ac-3720b2fd7e2a/AppIcon-1x_U007emarketing-0-5-0-85-220-0.png/314x0w.webp 314w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/bd/5e/a5/bd5ea5f8-22d2-f239-c8ac-3720b2fd7e2a/AppIcon-1x_U007emarketing-0-5-0-85-220-0.png/292x0w.webp 292w" sizes="(max-width: 734px) 320px, (min-width: 735px) and (max-width: 1068px) 157px, 146px" type="image/webp"> <source srcset="https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/bd/5e/a5/bd5ea5f8-22d2-f239-c8ac-3720b2fd7e2a/AppIcon-1x_U007emarketing-0-5-0-85-220-0.png/320x0w.png 320w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/bd/5e/a5/bd5ea5f8-22d2-f239-c8ac-3720b2fd7e2a/AppIcon-1x_U007emarketing-0-5-0-85-220-0.png/157x0w.png 157w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/bd/5e/a5/bd5ea5f8-22d2-f239-c8ac-3720b2fd7e2a/AppIcon-1x_U007emarketing-0-5-0-85-220-0.png/146x0w.png 146w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/bd/5e/a5/bd5ea5f8-22d2-f239-c8ac-3720b2fd7e2a/AppIcon-1x_U007emarketing-0-5-0-85-220-0.png/640x0w.png 640w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/bd/5e/a5/bd5ea5f8-22d2-f239-c8ac-3720b2fd7e2a/AppIcon-1x_U007emarketing-0-5-0-85-220-0.png/314x0w.png 314w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/bd/5e/a5/bd5ea5f8-22d2-f239-c8ac-3720b2fd7e2a/AppIcon-1x_U007emarketing-0-5-0-85-220-0.png/292x0w.png 292w" sizes="(max-width: 734px) 320px, (min-width: 735px) and (max-width: 1068px) 157px, 146px" type="image/png"> <img src="/assets/artwork/1x1-42817eea7ade52607a760cbee00d1495.gif" decoding="async" loading="lazy" class="we-artwork__image ember32898 we-artwork__image--lazyload" alt="Sydney Community" role="presentation" height="320" width="320"> <style> .ember32898, #ember32898::before { width: 320px; height: 320px; } .ember32898::before { padding-top: 100%; } @media (min-width: 735px) { .ember32898, #ember32898::before { width: 157px; height: 157px; } .ember32898::before { padding-top: 100%; } } @media (min-width: 1069px) { .ember32898, #ember32898::before { width: 146px; height: 146px; } .ember32898::before { padding-top: 100%; } } </style> </picture> <div class="we-lockup__material"></div> <div class="we-lockup__joe-color"></div> </div> <div class="we-lockup__copy">  <div class="we-lockup__text ">    <div class="we-lockup__title "> <div class="we-truncate we-truncate--multi-line targeted-link__target" dir> <p dir="false" data-test-bidi>Sydney Community</p> </div> </div> <div class="we-truncate we-truncate--single-line we-lockup__subtitle" dir> Medical </div>  </div> </div> </a> </div> </section> <section class="l-content-width section section--bordered"> <div class="section__nav"> <h2 class="section__headline"> You Might Also Like </h2>  </div> <div class="l-row l-row--peek"> <a href="https://apps.apple.com/us/app/livehealth-online-mobile/id597917484" class="we-lockup targeted-link l-column small-2 medium-3 large-2 we-lockup--shelf-align-top we-lockup--in-app-shelf" aria-label="LiveHealth Online Mobile. Medical." style data-metrics-click="{"actionType":"navigate","actionUrl":"https://apps.apple.com/us/app/livehealth-online-mobile/id597917484","targetType":"card","targetId":"597917484"}" data-metrics-location="{"locationType":"shelfCustomersAlsoBoughtApps"}">  <div class="we-lockup__overlay"> <picture class="we-artwork we-artwork--downloaded we-lockup__artwork we-artwork--lockup we-artwork--fullwidth we-artwork--ios-app-icon" style="--background-color: #d8d8d8;" dir="ltr" id="ember32899"> <source srcset="https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ab/17/dd/ab17dd3e-d469-63c9-0cca-ac103bda76bf/AppIcon-0-1x_U007emarketing-0-8-0-85-220-0.png/320x0w.webp 320w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ab/17/dd/ab17dd3e-d469-63c9-0cca-ac103bda76bf/AppIcon-0-1x_U007emarketing-0-8-0-85-220-0.png/157x0w.webp 157w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ab/17/dd/ab17dd3e-d469-63c9-0cca-ac103bda76bf/AppIcon-0-1x_U007emarketing-0-8-0-85-220-0.png/146x0w.webp 146w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ab/17/dd/ab17dd3e-d469-63c9-0cca-ac103bda76bf/AppIcon-0-1x_U007emarketing-0-8-0-85-220-0.png/640x0w.webp 640w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ab/17/dd/ab17dd3e-d469-63c9-0cca-ac103bda76bf/AppIcon-0-1x_U007emarketing-0-8-0-85-220-0.png/314x0w.webp 314w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ab/17/dd/ab17dd3e-d469-63c9-0cca-ac103bda76bf/AppIcon-0-1x_U007emarketing-0-8-0-85-220-0.png/292x0w.webp 292w" sizes="(max-width: 734px) 320px, (min-width: 735px) and (max-width: 1068px) 157px, 146px" type="image/webp"> <source srcset="https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ab/17/dd/ab17dd3e-d469-63c9-0cca-ac103bda76bf/AppIcon-0-1x_U007emarketing-0-8-0-85-220-0.png/320x0w.png 320w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ab/17/dd/ab17dd3e-d469-63c9-0cca-ac103bda76bf/AppIcon-0-1x_U007emarketing-0-8-0-85-220-0.png/157x0w.png 157w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ab/17/dd/ab17dd3e-d469-63c9-0cca-ac103bda76bf/AppIcon-0-1x_U007emarketing-0-8-0-85-220-0.png/146x0w.png 146w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ab/17/dd/ab17dd3e-d469-63c9-0cca-ac103bda76bf/AppIcon-0-1x_U007emarketing-0-8-0-85-220-0.png/640x0w.png 640w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ab/17/dd/ab17dd3e-d469-63c9-0cca-ac103bda76bf/AppIcon-0-1x_U007emarketing-0-8-0-85-220-0.png/314x0w.png 314w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ab/17/dd/ab17dd3e-d469-63c9-0cca-ac103bda76bf/AppIcon-0-1x_U007emarketing-0-8-0-85-220-0.png/292x0w.png 292w" sizes="(max-width: 734px) 320px, (min-width: 735px) and (max-width: 1068px) 157px, 146px" type="image/png"> <img src="/assets/artwork/1x1-42817eea7ade52607a760cbee00d1495.gif" decoding="async" loading="lazy" class="we-artwork__image ember32899 we-artwork__image--lazyload" alt="LiveHealth Online Mobile" role="presentation" height="320" width="320"> <style> .ember32899, #ember32899::before { width: 320px; height: 320px; } .ember32899::before { padding-top: 100%; } @media (min-width: 735px) { .ember32899, #ember32899::before { width: 157px; height: 157px; } .ember32899::before { padding-top: 100%; } } @media (min-width: 1069px) { .ember32899, #ember32899::before { width: 146px; height: 146px; } .ember32899::before { padding-top: 100%; } } </style> </picture> <div class="we-lockup__material"></div> <div class="we-lockup__joe-color"></div> </div> <div class="we-lockup__copy">  <div class="we-lockup__text ">    <div class="we-lockup__title "> <div class="we-truncate we-truncate--multi-line targeted-link__target" dir> <p dir="false" data-test-bidi>LiveHealth Online Mobile</p> </div> </div> <div class="we-truncate we-truncate--single-line we-lockup__subtitle" dir> Medical </div>  </div> </div> </a> <a href="https://apps.apple.com/us/app/blue-shield-of-california/id728293729" class="we-lockup targeted-link l-column small-2 medium-3 large-2 we-lockup--shelf-align-top we-lockup--in-app-shelf" aria-label="Blue Shield of California. Health & Fitness." style data-metrics-click="{"actionType":"navigate","actionUrl":"https://apps.apple.com/us/app/blue-shield-of-california/id728293729","targetType":"card","targetId":"728293729"}" data-metrics-location="{"locationType":"shelfCustomersAlsoBoughtApps"}">  <div class="we-lockup__overlay"> <picture class="we-artwork we-artwork--downloaded we-lockup__artwork we-artwork--lockup we-artwork--fullwidth we-artwork--ios-app-icon" style="--background-color: #ffffff;" dir="ltr" id="ember32900"> <source srcset="https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/76/02/9f/76029f44-f035-a2c8-e3e4-caff070b0e07/AppIcon-0-1x_U007emarketing-0-0-0-6-0-0-85-220-0.png/320x0w.webp 320w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/76/02/9f/76029f44-f035-a2c8-e3e4-caff070b0e07/AppIcon-0-1x_U007emarketing-0-0-0-6-0-0-85-220-0.png/157x0w.webp 157w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/76/02/9f/76029f44-f035-a2c8-e3e4-caff070b0e07/AppIcon-0-1x_U007emarketing-0-0-0-6-0-0-85-220-0.png/146x0w.webp 146w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/76/02/9f/76029f44-f035-a2c8-e3e4-caff070b0e07/AppIcon-0-1x_U007emarketing-0-0-0-6-0-0-85-220-0.png/640x0w.webp 640w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/76/02/9f/76029f44-f035-a2c8-e3e4-caff070b0e07/AppIcon-0-1x_U007emarketing-0-0-0-6-0-0-85-220-0.png/314x0w.webp 314w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/76/02/9f/76029f44-f035-a2c8-e3e4-caff070b0e07/AppIcon-0-1x_U007emarketing-0-0-0-6-0-0-85-220-0.png/292x0w.webp 292w" sizes="(max-width: 734px) 320px, (min-width: 735px) and (max-width: 1068px) 157px, 146px" type="image/webp"> <source srcset="https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/76/02/9f/76029f44-f035-a2c8-e3e4-caff070b0e07/AppIcon-0-1x_U007emarketing-0-0-0-6-0-0-85-220-0.png/320x0w.png 320w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/76/02/9f/76029f44-f035-a2c8-e3e4-caff070b0e07/AppIcon-0-1x_U007emarketing-0-0-0-6-0-0-85-220-0.png/157x0w.png 157w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/76/02/9f/76029f44-f035-a2c8-e3e4-caff070b0e07/AppIcon-0-1x_U007emarketing-0-0-0-6-0-0-85-220-0.png/146x0w.png 146w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/76/02/9f/76029f44-f035-a2c8-e3e4-caff070b0e07/AppIcon-0-1x_U007emarketing-0-0-0-6-0-0-85-220-0.png/640x0w.png 640w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/76/02/9f/76029f44-f035-a2c8-e3e4-caff070b0e07/AppIcon-0-1x_U007emarketing-0-0-0-6-0-0-85-220-0.png/314x0w.png 314w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/76/02/9f/76029f44-f035-a2c8-e3e4-caff070b0e07/AppIcon-0-1x_U007emarketing-0-0-0-6-0-0-85-220-0.png/292x0w.png 292w" sizes="(max-width: 734px) 320px, (min-width: 735px) and (max-width: 1068px) 157px, 146px" type="image/png"> <img src="/assets/artwork/1x1-42817eea7ade52607a760cbee00d1495.gif" decoding="async" loading="lazy" class="we-artwork__image ember32900 we-artwork__image--lazyload" alt="Blue Shield of California" role="presentation" height="320" width="320"> <style> .ember32900, #ember32900::before { width: 320px; height: 320px; } .ember32900::before { padding-top: 100%; } @media (min-width: 735px) { .ember32900, #ember32900::before { width: 157px; height: 157px; } .ember32900::before { padding-top: 100%; } } @media (min-width: 1069px) { .ember32900, #ember32900::before { width: 146px; height: 146px; } .ember32900::before { padding-top: 100%; } } </style> </picture> <div class="we-lockup__material"></div> <div class="we-lockup__joe-color"></div> </div> <div class="we-lockup__copy">  <div class="we-lockup__text ">    <div class="we-lockup__title "> <div class="we-truncate we-truncate--multi-line targeted-link__target" dir> <p dir="false" data-test-bidi>Blue Shield of California</p> </div> </div> <div class="we-truncate we-truncate--single-line we-lockup__subtitle" dir="ltr"> Health & Fitness </div>  </div> </div> </a> <a href="https://apps.apple.com/us/app/benefits-pro/id6450181308" class="we-lockup targeted-link l-column small-2 medium-3 large-2 we-lockup--shelf-align-top we-lockup--in-app-shelf" aria-label="Benefits Pro. Health & Fitness." style data-metrics-click="{"actionType":"navigate","actionUrl":"https://apps.apple.com/us/app/benefits-pro/id6450181308","targetType":"card","targetId":"6450181308"}" data-metrics-location="{"locationType":"shelfCustomersAlsoBoughtApps"}">  <div class="we-lockup__overlay"> <picture class="we-artwork we-artwork--downloaded we-lockup__artwork we-artwork--lockup we-artwork--fullwidth we-artwork--ios-app-icon" style="--background-color: #00487a;" dir="ltr" id="ember32901"> <source srcset="https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/4d/55/00/4d5500e5-9140-550a-6684-805c14836476/AppIcon-0-0-1x_U007epad-0-1-0-85-220.png/320x0w.webp 320w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/4d/55/00/4d5500e5-9140-550a-6684-805c14836476/AppIcon-0-0-1x_U007epad-0-1-0-85-220.png/157x0w.webp 157w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/4d/55/00/4d5500e5-9140-550a-6684-805c14836476/AppIcon-0-0-1x_U007epad-0-1-0-85-220.png/146x0w.webp 146w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/4d/55/00/4d5500e5-9140-550a-6684-805c14836476/AppIcon-0-0-1x_U007epad-0-1-0-85-220.png/640x0w.webp 640w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/4d/55/00/4d5500e5-9140-550a-6684-805c14836476/AppIcon-0-0-1x_U007epad-0-1-0-85-220.png/314x0w.webp 314w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/4d/55/00/4d5500e5-9140-550a-6684-805c14836476/AppIcon-0-0-1x_U007epad-0-1-0-85-220.png/292x0w.webp 292w" sizes="(max-width: 734px) 320px, (min-width: 735px) and (max-width: 1068px) 157px, 146px" type="image/webp"> <source srcset="https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/4d/55/00/4d5500e5-9140-550a-6684-805c14836476/AppIcon-0-0-1x_U007epad-0-1-0-85-220.png/320x0w.png 320w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/4d/55/00/4d5500e5-9140-550a-6684-805c14836476/AppIcon-0-0-1x_U007epad-0-1-0-85-220.png/157x0w.png 157w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/4d/55/00/4d5500e5-9140-550a-6684-805c14836476/AppIcon-0-0-1x_U007epad-0-1-0-85-220.png/146x0w.png 146w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/4d/55/00/4d5500e5-9140-550a-6684-805c14836476/AppIcon-0-0-1x_U007epad-0-1-0-85-220.png/640x0w.png 640w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/4d/55/00/4d5500e5-9140-550a-6684-805c14836476/AppIcon-0-0-1x_U007epad-0-1-0-85-220.png/314x0w.png 314w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/4d/55/00/4d5500e5-9140-550a-6684-805c14836476/AppIcon-0-0-1x_U007epad-0-1-0-85-220.png/292x0w.png 292w" sizes="(max-width: 734px) 320px, (min-width: 735px) and (max-width: 1068px) 157px, 146px" type="image/png"> <img src="/assets/artwork/1x1-42817eea7ade52607a760cbee00d1495.gif" decoding="async" loading="lazy" class="we-artwork__image ember32901 we-artwork__image--lazyload" alt="Benefits Pro" role="presentation" height="320" width="320"> <style> .ember32901, #ember32901::before { width: 320px; height: 320px; } .ember32901::before { padding-top: 100%; } @media (min-width: 735px) { .ember32901, #ember32901::before { width: 157px; height: 157px; } .ember32901::before { padding-top: 100%; } } @media (min-width: 1069px) { .ember32901, #ember32901::before { width: 146px; height: 146px; } .ember32901::before { padding-top: 100%; } } </style> </picture> <div class="we-lockup__material"></div> <div class="we-lockup__joe-color"></div> </div> <div class="we-lockup__copy">  <div class="we-lockup__text ">    <div class="we-lockup__title "> <div class="we-truncate we-truncate--multi-line targeted-link__target" dir> <p dir="false" data-test-bidi>Benefits Pro</p> </div> </div> <div class="we-truncate we-truncate--single-line we-lockup__subtitle" dir="ltr"> Health & Fitness </div>  </div> </div> </a> <a href="https://apps.apple.com/us/app/k-health-primary-care/id1180400838" class="we-lockup targeted-link l-column small-2 medium-3 large-2 we-lockup--shelf-align-top we-lockup--in-app-shelf" aria-label="K Health | Primary Care. Medical." style data-metrics-click="{"actionType":"navigate","actionUrl":"https://apps.apple.com/us/app/k-health-primary-care/id1180400838","targetType":"card","targetId":"1180400838"}" data-metrics-location="{"locationType":"shelfCustomersAlsoBoughtApps"}">  <div class="we-lockup__overlay"> <picture class="we-artwork we-artwork--downloaded we-lockup__artwork we-artwork--lockup we-artwork--fullwidth we-artwork--ios-app-icon" style="--background-color: #2b8fff;" dir="ltr" id="ember32902"> <source srcset="https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/b3/f8/37/b3f837d7-c7fc-a33c-beb6-b97fb3cb7173/k_AppIcon-0-0-1x_U007emarketing-0-6-0-85-220.png/320x0w.webp 320w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/b3/f8/37/b3f837d7-c7fc-a33c-beb6-b97fb3cb7173/k_AppIcon-0-0-1x_U007emarketing-0-6-0-85-220.png/157x0w.webp 157w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/b3/f8/37/b3f837d7-c7fc-a33c-beb6-b97fb3cb7173/k_AppIcon-0-0-1x_U007emarketing-0-6-0-85-220.png/146x0w.webp 146w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/b3/f8/37/b3f837d7-c7fc-a33c-beb6-b97fb3cb7173/k_AppIcon-0-0-1x_U007emarketing-0-6-0-85-220.png/640x0w.webp 640w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/b3/f8/37/b3f837d7-c7fc-a33c-beb6-b97fb3cb7173/k_AppIcon-0-0-1x_U007emarketing-0-6-0-85-220.png/314x0w.webp 314w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/b3/f8/37/b3f837d7-c7fc-a33c-beb6-b97fb3cb7173/k_AppIcon-0-0-1x_U007emarketing-0-6-0-85-220.png/292x0w.webp 292w" sizes="(max-width: 734px) 320px, (min-width: 735px) and (max-width: 1068px) 157px, 146px" type="image/webp"> <source srcset="https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/b3/f8/37/b3f837d7-c7fc-a33c-beb6-b97fb3cb7173/k_AppIcon-0-0-1x_U007emarketing-0-6-0-85-220.png/320x0w.png 320w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/b3/f8/37/b3f837d7-c7fc-a33c-beb6-b97fb3cb7173/k_AppIcon-0-0-1x_U007emarketing-0-6-0-85-220.png/157x0w.png 157w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/b3/f8/37/b3f837d7-c7fc-a33c-beb6-b97fb3cb7173/k_AppIcon-0-0-1x_U007emarketing-0-6-0-85-220.png/146x0w.png 146w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/b3/f8/37/b3f837d7-c7fc-a33c-beb6-b97fb3cb7173/k_AppIcon-0-0-1x_U007emarketing-0-6-0-85-220.png/640x0w.png 640w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/b3/f8/37/b3f837d7-c7fc-a33c-beb6-b97fb3cb7173/k_AppIcon-0-0-1x_U007emarketing-0-6-0-85-220.png/314x0w.png 314w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/b3/f8/37/b3f837d7-c7fc-a33c-beb6-b97fb3cb7173/k_AppIcon-0-0-1x_U007emarketing-0-6-0-85-220.png/292x0w.png 292w" sizes="(max-width: 734px) 320px, (min-width: 735px) and (max-width: 1068px) 157px, 146px" type="image/png"> <img src="/assets/artwork/1x1-42817eea7ade52607a760cbee00d1495.gif" decoding="async" loading="lazy" class="we-artwork__image ember32902 we-artwork__image--lazyload" alt="K Health | Primary Care" role="presentation" height="320" width="320"> <style> .ember32902, #ember32902::before { width: 320px; height: 320px; } .ember32902::before { padding-top: 100%; } @media (min-width: 735px) { .ember32902, #ember32902::before { width: 157px; height: 157px; } .ember32902::before { padding-top: 100%; } } @media (min-width: 1069px) { .ember32902, #ember32902::before { width: 146px; height: 146px; } .ember32902::before { padding-top: 100%; } } </style> </picture> <div class="we-lockup__material"></div> <div class="we-lockup__joe-color"></div> </div> <div class="we-lockup__copy">  <div class="we-lockup__text ">    <div class="we-lockup__title "> <div class="we-truncate we-truncate--multi-line targeted-link__target" dir> <p dir="false" data-test-bidi>K Health | Primary Care</p> </div> </div> <div class="we-truncate we-truncate--single-line we-lockup__subtitle" dir> Medical </div>  </div> </div> </a> <a href="https://apps.apple.com/us/app/engage-wellbeing/id1250194316" class="we-lockup targeted-link l-column small-2 medium-3 large-2 we-lockup--shelf-align-top we-lockup--in-app-shelf" aria-label="Engage Wellbeing. Medical." style data-metrics-click="{"actionType":"navigate","actionUrl":"https://apps.apple.com/us/app/engage-wellbeing/id1250194316","targetType":"card","targetId":"1250194316"}" data-metrics-location="{"locationType":"shelfCustomersAlsoBoughtApps"}">  <div class="we-lockup__overlay"> <picture class="we-artwork we-artwork--downloaded we-lockup__artwork we-artwork--lockup we-artwork--fullwidth we-artwork--ios-app-icon" style="--background-color: #ffffff;" dir="ltr" id="ember32903"> <source srcset="https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/d5/99/6e/d5996e65-a982-452f-f82a-bc416e6b0380/AppIcon-1x_U007epad-0-85-220-0.png/320x0w.webp 320w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/d5/99/6e/d5996e65-a982-452f-f82a-bc416e6b0380/AppIcon-1x_U007epad-0-85-220-0.png/157x0w.webp 157w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/d5/99/6e/d5996e65-a982-452f-f82a-bc416e6b0380/AppIcon-1x_U007epad-0-85-220-0.png/146x0w.webp 146w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/d5/99/6e/d5996e65-a982-452f-f82a-bc416e6b0380/AppIcon-1x_U007epad-0-85-220-0.png/640x0w.webp 640w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/d5/99/6e/d5996e65-a982-452f-f82a-bc416e6b0380/AppIcon-1x_U007epad-0-85-220-0.png/314x0w.webp 314w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/d5/99/6e/d5996e65-a982-452f-f82a-bc416e6b0380/AppIcon-1x_U007epad-0-85-220-0.png/292x0w.webp 292w" sizes="(max-width: 734px) 320px, (min-width: 735px) and (max-width: 1068px) 157px, 146px" type="image/webp"> <source srcset="https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/d5/99/6e/d5996e65-a982-452f-f82a-bc416e6b0380/AppIcon-1x_U007epad-0-85-220-0.png/320x0w.png 320w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/d5/99/6e/d5996e65-a982-452f-f82a-bc416e6b0380/AppIcon-1x_U007epad-0-85-220-0.png/157x0w.png 157w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/d5/99/6e/d5996e65-a982-452f-f82a-bc416e6b0380/AppIcon-1x_U007epad-0-85-220-0.png/146x0w.png 146w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/d5/99/6e/d5996e65-a982-452f-f82a-bc416e6b0380/AppIcon-1x_U007epad-0-85-220-0.png/640x0w.png 640w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/d5/99/6e/d5996e65-a982-452f-f82a-bc416e6b0380/AppIcon-1x_U007epad-0-85-220-0.png/314x0w.png 314w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/d5/99/6e/d5996e65-a982-452f-f82a-bc416e6b0380/AppIcon-1x_U007epad-0-85-220-0.png/292x0w.png 292w" sizes="(max-width: 734px) 320px, (min-width: 735px) and (max-width: 1068px) 157px, 146px" type="image/png"> <img src="/assets/artwork/1x1-42817eea7ade52607a760cbee00d1495.gif" decoding="async" loading="lazy" class="we-artwork__image ember32903 we-artwork__image--lazyload" alt="Engage Wellbeing" role="presentation" height="320" width="320"> <style> .ember32903, #ember32903::before { width: 320px; height: 320px; } .ember32903::before { padding-top: 100%; } @media (min-width: 735px) { .ember32903, #ember32903::before { width: 157px; height: 157px; } .ember32903::before { padding-top: 100%; } } @media (min-width: 1069px) { .ember32903, #ember32903::before { width: 146px; height: 146px; } .ember32903::before { padding-top: 100%; } } </style> </picture> <div class="we-lockup__material"></div> <div class="we-lockup__joe-color"></div> </div> <div class="we-lockup__copy">  <div class="we-lockup__text ">    <div class="we-lockup__title "> <div class="we-truncate we-truncate--multi-line targeted-link__target" dir> <p dir="false" data-test-bidi>Engage Wellbeing</p> </div> </div> <div class="we-truncate we-truncate--single-line we-lockup__subtitle" dir> Medical </div>  </div> </div> </a> <a href="https://apps.apple.com/us/app/lark-health/id912530754" class="we-lockup targeted-link l-column small-2 medium-3 large-2 we-lockup--shelf-align-top we-lockup--in-app-shelf" aria-label="Lark Health. Health & Fitness." style data-metrics-click="{"actionType":"navigate","actionUrl":"https://apps.apple.com/us/app/lark-health/id912530754","targetType":"card","targetId":"912530754"}" data-metrics-location="{"locationType":"shelfCustomersAlsoBoughtApps"}">  <div class="we-lockup__overlay"> <picture class="we-artwork we-artwork--downloaded we-lockup__artwork we-artwork--lockup we-artwork--fullwidth we-artwork--ios-app-icon" style="--background-color: #00b926;" dir="ltr" id="ember32904"> <source srcset="https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ec/ea/82/ecea823a-d6d0-c770-80e1-3991371e843c/AppIcon-0-0-1x_U007emarketing-0-7-0-85-220.png/320x0w.webp 320w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ec/ea/82/ecea823a-d6d0-c770-80e1-3991371e843c/AppIcon-0-0-1x_U007emarketing-0-7-0-85-220.png/157x0w.webp 157w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ec/ea/82/ecea823a-d6d0-c770-80e1-3991371e843c/AppIcon-0-0-1x_U007emarketing-0-7-0-85-220.png/146x0w.webp 146w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ec/ea/82/ecea823a-d6d0-c770-80e1-3991371e843c/AppIcon-0-0-1x_U007emarketing-0-7-0-85-220.png/640x0w.webp 640w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ec/ea/82/ecea823a-d6d0-c770-80e1-3991371e843c/AppIcon-0-0-1x_U007emarketing-0-7-0-85-220.png/314x0w.webp 314w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ec/ea/82/ecea823a-d6d0-c770-80e1-3991371e843c/AppIcon-0-0-1x_U007emarketing-0-7-0-85-220.png/292x0w.webp 292w" sizes="(max-width: 734px) 320px, (min-width: 735px) and (max-width: 1068px) 157px, 146px" type="image/webp"> <source srcset="https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ec/ea/82/ecea823a-d6d0-c770-80e1-3991371e843c/AppIcon-0-0-1x_U007emarketing-0-7-0-85-220.png/320x0w.png 320w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ec/ea/82/ecea823a-d6d0-c770-80e1-3991371e843c/AppIcon-0-0-1x_U007emarketing-0-7-0-85-220.png/157x0w.png 157w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ec/ea/82/ecea823a-d6d0-c770-80e1-3991371e843c/AppIcon-0-0-1x_U007emarketing-0-7-0-85-220.png/146x0w.png 146w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ec/ea/82/ecea823a-d6d0-c770-80e1-3991371e843c/AppIcon-0-0-1x_U007emarketing-0-7-0-85-220.png/640x0w.png 640w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ec/ea/82/ecea823a-d6d0-c770-80e1-3991371e843c/AppIcon-0-0-1x_U007emarketing-0-7-0-85-220.png/314x0w.png 314w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ec/ea/82/ecea823a-d6d0-c770-80e1-3991371e843c/AppIcon-0-0-1x_U007emarketing-0-7-0-85-220.png/292x0w.png 292w" sizes="(max-width: 734px) 320px, (min-width: 735px) and (max-width: 1068px) 157px, 146px" type="image/png"> <img src="/assets/artwork/1x1-42817eea7ade52607a760cbee00d1495.gif" decoding="async" loading="lazy" class="we-artwork__image ember32904 we-artwork__image--lazyload" alt="Lark Health" role="presentation" height="320" width="320"> <style> .ember32904, #ember32904::before { width: 320px; height: 320px; } .ember32904::before { padding-top: 100%; } @media (min-width: 735px) { .ember32904, #ember32904::before { width: 157px; height: 157px; } .ember32904::before { padding-top: 100%; } } @media (min-width: 1069px) { .ember32904, #ember32904::before { width: 146px; height: 146px; } .ember32904::before { padding-top: 100%; } } </style> </picture> <div class="we-lockup__material"></div> <div class="we-lockup__joe-color"></div> </div> <div class="we-lockup__copy">  <div class="we-lockup__text ">    <div class="we-lockup__title "> <div class="we-truncate we-truncate--multi-line targeted-link__target" dir> <p dir="false" data-test-bidi>Lark Health</p> </div> </div> <div class="we-truncate we-truncate--single-line we-lockup__subtitle" dir="ltr"> Health & Fitness </div>  </div> </div> </a> </div> </section>  </div> </main> <div class="we-global-footer"> <div class="we-global-footer__wrapper l-content-width"> <div class="we-global-footer__right"> </div> <div class="we-global-footer__left"> <div class="we-global-footer__legal-copyright"> <p class="we-global-footer__legal-copyright-text"> <span>Copyright © 2025</span> <span>Apple Inc.</span> <span>All rights reserved.</span> </p> </div> <div class="we-global-footer__legal-links"> <a class="we-global-footer__legal-link" href="https://www.apple.com/legal/internet-services/" data-analytics-title="internet service terms">Internet Service Terms</a> <a class="we-global-footer__legal-link" href="https://www.apple.com/legal/privacy/data/en/app-store" data-analytics-title="App Store & Privacy">App Store & Privacy</a> <a class="we-global-footer__legal-link" href="https://www.apple.com/privacy/use-of-cookies/" data-analytics-title="cookie warning">Cookie Warning</a> <a class="we-global-footer__legal-link" href="https://support.apple.com/billing" data-analytics-title="support">Support</a> </div> </div> </div> </div> </div><footer id="ac-globalfooter" class="no-js" role="contentinfo" lang="en-US" dir="ltr"><div class="ac-gf-content"><section class="ac-gf-footer"> <div class="ac-gf-footer-shop" x-ms-format-detection="none"> More ways to shop: <a href="https://www.apple.com/retail/" data-analytics-title="find an apple store">Find an Apple Store</a> or <a href="https://locate.apple.com/" data-analytics-title="other retailers or resellers" data-analytics-exit-link>other retailer</a> near you. <span class="nowrap">Or call 1-800-MY-APPLE.</span> </div> <div class="ac-gf-footer-locale"> <a class="ac-gf-footer-locale-link" href="https://www.apple.com/choose-country-region/" title="Choose your country or region" aria-label="Choose your country or region" data-analytics-title="choose your country">Choose your country or region</a> </div> <div class="ac-gf-footer-legal"> <div class="ac-gf-footer-legal-copyright">Copyright © 2024 Apple Inc. 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utes\":{\"date\":\"2024-12-17T22:13:56Z\",\"developerResponse\":{\"id\":49155401,\"body\":\"Hello, thank you for taking the time to share your experience with us. We would like to look into this. If you could, please email us details to Sydney@anthem.com. Thank you. ~Sydney~\\r\\n\",\"modified\":\"2024-12-23T19:27:18Z\"},\"review\":\"The app has been updated so it’s better, but the communications are confusing. I placed 1 order using the screen that shows 3 prescriptions available for refill, and I get 3 text messages thanking me for my refill request, 3 texts saying it’s too early to refill, 2 saying the order (2 of 3 of the rxes I think? It’s hard to tell in the app) is on the way, then 2 more saying an rx is ready for refill but not which one. Then I log in and see the refill which was too soon to order being in the “ready to refill” screen again so I place another order for 4 rxs and this time I get 3 emails at the same time saying they received my refill request, then 5 emails within 3 minutes with some duplicate and some conflicting information - some of the medication I ordered is again too early to refill but it’s also on the way. Thankfully the emails contain the first three letters of the medication name unlike the texts. When I use the chat feature to talk to a pharmacist, they told me they are unable to look up my account and I need to make a phone call. Not calling. Similarly, when I messaged to follow up on a technical support problem (receiving USPS mail after opting in to electronic communications twice), the person said that I have reached the technical support helpdesk and that I need to make a phone call instead.\",\"rating\":2,\"isEdited\":false,\"userName\":\"julesagogo\",\"title\":\"Confusing notifications, data, and customer service\"}},{\"id\":\"5406596294\",\"type\":\"user-reviews\",\"attributes\":{\"date\":\"2020-01-15T13:06:07Z\",\"developerResponse\":{\"id\":12936054,\"body\":\"Hello Hadhighhopes898, we can understand why that would be frustrating. If you could, please email us your Username at Sydney@anthem.com, we want to assist you in getting this reviewed as quickly as possible. Thank you.\\n\\n~ Sydney ~\",\"modified\":\"2020-01-15T18:28:56Z\"},\"review\":\"I loved the Anthem website and used it all the time for Bill Pay with my HSA account. I downloaded this app and now it has taken 3 calls to Customer Service to get this basic task done. I needed to ‘pay myself’ with my HSA to resolve a balance this week with a provider so I can have a procedure done. I went through the normal steps on Friday January 10th. I log in yesterday and it says it was denied although I had more than enough in there. I tried it again, same transaction. Got all the way to the end screen saying “submitted”. Checked back about an hour later (typically when I do this, it takes the funds out of my balance within seconds), funds were all still there. I look in pending transactions and my recent bill pay submission isn’t there. I waited and checked back today- it’s like it never happened. This app allows you to go all the way to the submit screen, submit it, tells you you’re all set, but meanwhile is doing absolutely nothing. I called customer service and they were dumbfounded, telling me “oh if it said you submitted it then you did but I don’t see it here. Can you do it on the phone with me now? It should show up in real time.”\\nI go through all of the steps for a third time, nothing shows up. No pending transaction. I have no HSA card or time to wait for one to be sent so I may have to move my procedure because of this weird glitch where it won’t let me do a basic task.\",\"rating\":2,\"isEdited\":false,\"userName\":\"Hadhighhopes898\",\"title\":\"HSA Glitches All Day\"}},{\"id\":\"10434468827\",\"type\":\"user-reviews\",\"attributes\":{\"date\":\"2023-10-03T15:26:24Z\",\"developerResponse\":{\"id\":39407383,\"body\":\"Hello, thank you for taking the time to share your feedback with us. We would like to look further into your concerns, please email your username and details to us at Sydney@anthem.com. Thank you. ~Sydney ~\",\"modified\":\"2023-10-09T12:51:42Z\"},\"review\":\"pointless tele health appointments due to your platforms inability to properly inform patients about what can and what’s can’t be serviced and waste of time AI symptoms reporter you’re required to do but doesn’t relate info to doctor or funnel into any “this can’t be serviced” (for a previous non life threatening non emergency non controlled substance issue - ) before you pay and have an appointment. No “here’s a list of what we can’t do” either which would prevent wasting time especially when you know exactly what you need support with. Feels like a money trap because KHealth is an external provider that is provided by Sydney as the only telehealth option and payment is taken after the lengthy AI intake but before you actually know what can or can’t be serviced. \\n\\nThe app not relating symptoms entered to doctor \u0026 not being detailed on what can/what can’t be supported via telehealth doctor beyond “if you’re bleeding out go to the hospital” is a waste of patient time, a waste of physician time and a waste of resources. This app is not a free service and needs to do better or not give it as an option especially when it’s presented as a way to save time when it’s clearly not.\",\"rating\":2,\"isEdited\":false,\"title\":\"Tele health option is pointless \u0026 waste of time\",\"userName\":\"Mpoffy\"}},{\"id\":\"9483469041\",\"type\":\"user-reviews\",\"attributes\":{\"date\":\"2023-01-08T03:10:25Z\",\"developerResponse\":{\"id\":34226581,\"body\":\"Hello, We're sorry to hear you had an issue with your virtual visit. If you could, please email us at Sydney@anthem.com with your name, ID # and a brief description of when your visit occurred. We would like to investigate this further! Thank you. ~ Sydney ~\",\"modified\":\"2023-01-11T13:35:47Z\"},\"review\":\"The app doesn’t refresh accurately on iPhone or iPad. I waited one night and With 8 people ahead of me according to the app. Waited and got a text that said return to the app I’m next in line or they’re reviewing my information. And nothing happened. For an hour. So I was also logged out several times “for my security” I tried again. Now there’s 12 ahead of me. Fine. I commit. Then I notice the same thing happening as before. So, I navigate away and come back to the request an appointment page. Which then goes straight to the virtual waiting room and, lo and behold, there’s 4 ahead of me. So I start navigating away and returning back periodically, about every three minutes. This is the ONLY WAY I can make the app refresh. \\n\\n It it doesn’t end there. No. What do you think happened when I was texted to return to app? The same thing. No refresh. I’d try a few times and severely times I had to get back at the end of the line. Until finally, five hours later, I get into a virtual visit. The dr said my information shows up several times. But when they try to connect, “no one ever shows up”. I guarantee you, I was sitting there staring at the screen. I was struggling from Covid and needed someone to help. This app is terrible for that function. Terrible.\",\"rating\":1,\"isEdited\":false,\"title\":\"Telehealth fails 90% of the time\",\"userName\":\"PJ Abeyta\"}},{\"id\":\"11396826930\",\"type\":\"user-reviews\",\"attributes\":{\"date\":\"2024-06-18T22:42:22Z\",\"developerResponse\":{\"id\":44728359,\"body\":\"Hello, thank you for taking the time to share your feedback with us. We would like to look further into your concerns, please email your username and details to us at Sydney@anthem.com. Thank you! ~Sydney~\\r\\n\",\"modified\":\"2024-06-20T12:56:02Z\"},\"review\":\"In this day and age of proven, robust, and convenient technology like Passkeys or authenticator apps from Microsoft, Google, Authy, 2FAS, iCloud Keychain, etc., and given the duty to protect medical records imposed by HIPAA, the current process of creating Q\u0026A as part of registering and logging in needs to be reevaluated. More importantly, despite following the requirements – allowed symbols, (too short) character max, etc. – the Security Q\u0026A process keeps rejecting my attempts to create them, as required: this design could be improved and it is not seamless nor convenient during the registration process. Additionally, there does not seem to be a process to update it, and because the Q\u0026A is just as vulnerable – if not more so thanks to social media and ubiquity of information- and records-gathering electronically – as the chosen password.\\n\\nIf Target, CVS, and Google is able to implement and rely on it for logins, I think it would be a great idea if more medical and financial records apps, like Sydney Health, implemented Passkeys and (NOT SMS) 2FA / MFA.\",\"rating\":2,\"isEdited\":false,\"title\":\"Security Q\u0026A … Still?\",\"userName\":\"amjice\"}},{\"id\":\"8333496330\",\"type\":\"user-reviews\",\"attributes\":{\"date\":\"2022-02-08T17:23:42Z\",\"developerResponse\":{\"id\":27975873,\"body\":\"Hello, thank you for taking the time to share your feedback with us. If you could please email us at Sydney@anthem.com with your username and a brief description of what you're experiencing. We would like to investigate this further. Thank you. ~ Sydney ~\",\"modified\":\"2022-02-10T19:35:28Z\"},\"review\":\"Tried using the chat with a doctor feature a few weeks back. The robot asks a bunch of questions, asks for your credit card information, then directs you into a meaningless void where nothing takes place or crashes, sometimes both. Then the process repeats. For maximum fun, it charged me for the privilege of being angry at a robot while trying to find healthcare. I called Anthem for support and I am now on call number 2, over an hour in, 2 ish hours combined between 4 people in 3 different departments and we have yet to agree on whether the Sydney app can charge patients in the first place. Does Anthem know they have an app? If so, the people answering the phone to help troubleshoot/refund for the app not working should: A: know how the app works, B: know how to handle customer service calls for the app, C: know they have an app called Sydney that can charge patients for “services”. I honestly would have chalked this up to “company started a tech initiative they can’t/don’t know how to support” thing all healthcare providers are up to these days if the customer service wasn’t sooooooooo baaaaad. Don’t use it if you can avoid it. Would probably be easier to communicate with Anthem via messenger pigeon or *insert outmoded communication method here*.\",\"rating\":1,\"isEdited\":false,\"title\":\"Just horrible\",\"userName\":\"Patrick McCusker\"}},{\"id\":\"12459311031\",\"type\":\"user-reviews\",\"attributes\":{\"date\":\"2025-03-24T16:17:03Z\",\"review\":\"It’s truly awful. I have to always end up calling Pharmacy Services to fix whatever is happening. \\n\\nThis time (and there have been many times there have been issues), I wanted to refill a prescription. The only choice is in the app is “enroll in auto renew and refill,” which I did - a week ago. That entire day, the prescription was not showing up under my orders. The message there states, “don’t see your order? If you don’t see it here, we are processing it” I checked back in the app during the week and the order was still not showing up. I called pharmacy services today, a week later, and they said I didn’t have an order. They processed my order and it will be 5-7 days. To get it sooner, I have to pay $30 for expedited shipping. They provided me with the phone number for Sydney app tech-support. When I called them to report what happened they asked for a screenshot showing that my prescription is not in my orders in the app so they could submit a ticket to IT. It IS showing up under my orders today, because pharmacy services actually ordered it!! \\n\\nI am giving up on the app now.\",\"rating\":1,\"isEdited\":false,\"userName\":\"hjust\",\"title\":\"App is absolutely terrible for managing prescriptions\"}},{\"id\":\"11666804062\",\"type\":\"user-reviews\",\"attributes\":{\"date\":\"2024-08-29T17:45:54Z\",\"developerResponse\":{\"id\":41639495,\"body\":\"Hello, thank you for sharing your experience with us. We can understand why that would be frustrating. If you could, please email us at Sydney@anthem.com with your username. We'll look into this further for you. Thank you. ~Sydney ~\\r\\n\",\"modified\":\"2024-01-30T20:58:06Z\"},\"review\":\"I generally like the idea of an app that manages your whole insurance experience. There are elements of the app I like, but it’s extremely difficult to navigate. For example, the back button doesn’t just take you to the previous page, it takes you all the way back to the beginning. There is no way to access the rewards page except through your messages about them. \\n\\nThe pharmacy portion is almost impossible to navigate and complete simple tasks, such as paying a bill and refilling a prescription. Even the simple task of calling customer service is made more difficult because the phone number on the digital card sends you to a scam number and the button in the app doesn’t connect- you have to retype the whole number into the keypad because it doesn’t have a 1 in front of it. I used to be required to use the mail in pharmacy, but we are not required to anymore. I stuck with it for the convenience, but now I’m switching completely to a local pharmacy, because I’m so fed up with this app.\",\"rating\":1,\"isEdited\":true,\"userName\":\"Elysianfields13\",\"title\":\"Needs serious work\"}},{\"id\":\"9692533404\",\"type\":\"user-reviews\",\"attributes\":{\"date\":\"2023-03-08T17:14:11Z\",\"developerResponse\":{\"id\":34708022,\"body\":\"Hello, thank you for taking the time to share your experience with us. If you could, please email us details to Sydney@anthem.com and we will assist right away. Thank you. ~Sydney ~\\r\\n\",\"modified\":\"2023-02-06T17:06:05Z\"},\"review\":\"I tried doing a virtual visit for an ear infection. Instead of getting any actual treatment I was told that there was nothing that could be done as I did not have an otoscope at home nor did I have the ability to provide photos of the inside of my ear. I paid to have a doctor tell me in under 5 minutes they can't do anything, and there was no indication that I'd need any kind of medical equipment or ridiculous prerequisites during the symptom check. If there is even the slightest indication that you'd need anything of the sort I'd prefer to be told before paying, only to essentially have money stolen from me as there was no service provided. I had to sit in the parking lot of an actual urgent care on the phone with whoever I was passed along to next for over an hour just to get to someone who had an inkling of how to respond. Really pathetic. They take your money and give you the runaround about how to get a refund. I'll dispute the transaction with my bank but these bloodsuckers will keep at it I'm sure.\",\"rating\":1,\"isEdited\":true,\"title\":\"Absolute scam\",\"userName\":\"Tjigga\"}},{\"id\":\"8618795864\",\"type\":\"user-reviews\",\"attributes\":{\"date\":\"2022-04-29T15:37:02Z\",\"developerResponse\":{\"id\":29534084,\"body\":\"Hello, thank you for taking the time to share your feedback with us. Knowing how our Members are using the application, and where you faced problems allows us to improve the experience for all. If you could, please email us at Sydney@anthem.com with your username and any error messages you have received. We would like to look into this further. Thank you. ~ Sydney ~\\r\\n\",\"modified\":\"2022-05-03T13:57:54Z\"},\"review\":\"The video visit feature is buggy. When I initially clicked on it, it crashed. It finally allowed me to proceed on the third attempt. At that point. I was asked to enter my email address – it didn’t pass via API. When I entered my email address and clicked the button to proceed, I received a pop-up that asked me if I wanted to discard my data. It would only proceed if I clicked yes. When I finally advanced to the scheduling screen, it said it couldn’t verify my plan. Alright, lots of issues here, but this is what happens when you run a release without testing. Also, I later found out this is just LiveHealth framed into the Sydney app. It would be a MUCH better user experience to just use the LiveHealth app directly - especially if user information doesn’t pass via api and the user has to re-enter. Right now, it just feels like a broken system. Framing it in is obviously buggy. As a user, I’d much rather be told to just download the LiveHealth App. I get the branding angle here, but it’s not working.\",\"rating\":1,\"isEdited\":false,\"title\":\"Video Visit Buggy\",\"userName\":\"LABeachGuy\"}}]},\"top-in-apps\":{\"href\":\"/v1/catalog/us/apps/1463423283/top-in-apps?l=en-US\",\"data\":[]},\"developer-other-apps\":{\"href\":\"/v1/catalog/us/apps/1463423283/developer-other-apps?l=en-US\",\"data\":[{\"id\":\"1559086765\",\"type\":\"apps\",\"href\":\"/v1/catalog/us/apps/1559086765?l=en-US\",\"attributes\":{\"distributionKind\":\"APP_STORE\",\"supportsArcade\":false,\"isFirstPartyHideableApp\":false,\"privacy\":{\"privacyTypes\":[{\"privacyType\":\"Data Not Linked to You\",\"identifier\":\"DATA_NOT_LINKED_TO_YOU\",\"description\":\"The following data may be collected but it is not linked to your identity:\",\"dataCategories\":[{\"dataCategory\":\"Location\",\"identifier\":\"LOCATION\"},{\"dataCategory\":\"User Content\",\"identifier\":\"USER_CONTENT\"},{\"dataCategory\":\"Diagnostics\",\"identifier\":\"DIAGNOSTICS\"}]}]},\"contentRatingsBySystem\":{\"appsApple\":{\"name\":\"4+\",\"value\":100,\"rank\":1}},\"deviceFamilies\":[\"iphone\",\"ipod\"],\"supportsStreamlinedBuy\":true,\"url\":\"https://apps.apple.com/us/app/elevance-health-pulse/id1559086765\",\"userRating\":{\"value\":3.6,\"ratingCount\":54,\"ratingCountList\":[18,0,3,0,33],\"ariaLabelForRatings\":\"3.6 stars\"},\"name\":\"Elevance Health Pulse\",\"genreDisplayName\":\"Productivity\",\"isPreorder\":false,\"isIOSBinaryMacOSCompatible\":true,\"artistName\":\"Elevance Health, Inc\",\"reviewsRestricted\":false,\"requirementsByDeviceFamily\":{\"ipod\":{\"deviceFamily\":\"iPod touch\",\"requirementString\":\"Requires iOS 12.4 or later.\"},\"iphone\":{\"deviceFamily\":\"iPhone\",\"requirementString\":\"Requires iOS 12.4 or later.\"},\"mac\":{\"deviceFamily\":\"Mac\",\"requirementString\":\"Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.\"},\"realityDevice\":{\"deviceFamily\":\"Apple Vision\",\"requirementString\":\"Requires visionOS 1.0 or later.\"}},\"platformAttributes\":{\"ios\":{\"minimumMacOSVersion\":\"11.0\",\"description\":{\"standard\":\"Elevance Health Pulse app provides easy access and on the go essential capabilities for members, employees and public users such as employers, care professionals, care providers, lab technicians. 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in implementing technical and functional capabilities to improve Employer Access mobile app usability, performance and incidents reduction.\",\"releaseDate\":\"2023-08-17\",\"releaseTimestamp\":\"2023-08-17T13:29:40Z\"},{\"versionDisplay\":\"2.3.3\",\"releaseNotes\":\"Welcome to EmployerAccess Version 2.3.3!\\nNew + Improved\\n\\n• This upgrade helps in implementing technical and functional capabilities to improve Employer Access mobile app usability, scalability, maintainability, performance, and incidents reduction.\\n\",\"releaseDate\":\"2023-06-12\",\"releaseTimestamp\":\"2023-06-12T10:45:55Z\"},{\"versionDisplay\":\"2.3.2\",\"releaseNotes\":\"Welcome to EmployerAccess Version 2.3.2!\\nNew + Improved\\n• iOS Account Deletion/De-Activation Flow in the EA Mobile App\\n• Infrastructure upgrades\\n• General security improvements\",\"releaseDate\":\"2023-04-08\",\"releaseTimestamp\":\"2023-04-08T19:39:23Z\"},{\"versionDisplay\":\"2.3.1\",\"releaseNotes\":\"Welcome to EmployerAccess Version 2.3.1!\\nNew + Improved\\n\\t• GRS Plan/Benefits List – Enhancements\\n\\t• CA Mandate to Display SDBC for Dental on EA Mobile App\\n\\t• ERC Integration to Enhance Group Benefits for LG, ANA, SG and GRS \\n • General security improvements\",\"releaseDate\":\"2023-03-17\",\"releaseTimestamp\":\"2023-03-17T23:06:47Z\"},{\"versionDisplay\":\"2.3.0\",\"releaseNotes\":\"Welcome to EmployerAccess Version 2.3.0!\\nNew + Improved\\n\\t• Group Retiree Solutions (GRS) groups now have access to online billing in the app. Group Administrators must go to the web to grant user access.\\n\\t• For groups that had billing accounts and billing entities in the app, we combined these into just billing accounts for one unified experience.\\n\\t• When making a payment, groups with access can now select a separate bank account for each billing account.\\n\\t• We updated our API to improve app performance.\\n\\t• Large groups with access to claims can now view 36 months of claims instead of 24.\\n\\t• MEWA groups can choose additional termination reasons when canceling coverage to determine the correct COBRA benefits.\\n\\t• Small groups now have an unspecified gender option when editing personal information for members who don't wish to provide their birth sex.\\n\\t• Blue Medicare Advantage brand for Group Retiree Solutions (GRS) has an updated URL: www.bluemedadv.com is now www.bluemedadvgrhs.com\\n\\t• When editing subscriber information, you'll see an alert if the birth date entered makes the subscriber less than 18 years old.\",\"releaseDate\":\"2023-01-15\",\"releaseTimestamp\":\"2023-01-15T16:52:59Z\"},{\"versionDisplay\":\"2.1.2\",\"releaseNotes\":\"Welcome to EmployerAccess version 2.1.2!\\n\\nNew + Improved\\n\\t• We've made general improvements and minor bug fixes to the app.\\n\",\"releaseDate\":\"2022-07-18\",\"releaseTimestamp\":\"2022-07-18T15:07:58Z\"},{\"versionDisplay\":\"2.1.1\",\"releaseNotes\":\"Welcome to EmployerAccess version 2.1.1\\n\\nNew + 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Members with OptumRx will now see a link to a pharmacy locator to help them find nearby pharmacies.\",\"releaseDate\":\"2024-10-18\",\"releaseTimestamp\":\"2024-10-18T16:22:34Z\"},{\"versionDisplay\":\"4.25.2\",\"releaseNotes\":\"We have reinstated the option to access the app using biometrics. Members with OptumRx will now see a link to a pharmacy locator to help them find nearby pharmacies.\",\"releaseDate\":\"2024-10-11\",\"releaseTimestamp\":\"2024-10-11T06:13:54Z\"},{\"versionDisplay\":\"4.25.0\",\"releaseNotes\":\"This release includes minor bug fixes and updates for general maintenance. \",\"releaseDate\":\"2024-09-27\",\"releaseTimestamp\":\"2024-09-27T12:44:32Z\"},{\"versionDisplay\":\"4.24.1\",\"releaseNotes\":\"This release includes minor bug fixes and updates for general maintenance.\",\"releaseDate\":\"2024-08-31\",\"releaseTimestamp\":\"2024-08-31T16:40:40Z\"},{\"versionDisplay\":\"4.24.0\",\"releaseNotes\":\"This update includes bug fixes and optimizations for Family List and Qualtrics, enhancing the overall experience with better performance.\",\"releaseDate\":\"2024-08-30\",\"releaseTimestamp\":\"2024-08-30T10:02:27Z\"},{\"versionDisplay\":\"4.22.0\",\"releaseNotes\":\"This update includes bug fixes and optimizations, enhancing the overall experience with better performance.\",\"releaseDate\":\"2024-08-09\",\"releaseTimestamp\":\"2024-08-09T13:39:27Z\"},{\"versionDisplay\":\"4.21.0\",\"releaseNotes\":\"File a Claim\\nMembers can now easily submit health and dental claims through the app, and see a list of claims they've submitted.\\n \\nSummary EOB\\nFor members who receive Summary Explanations of Benefits (EOBs), we've added a link to view them on the Health tab of the Claims List page.\\n \\nFamily List \\nWe've added a family list feature to the home page, enabling members to see utilization data (like progress on deductible and out-of-pocket maximum) for specific family members. 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xmlns=\"http://www.w3.org/2000/svg\" width=\"34\" height=\"44\" viewbox=\"0 0 34 44\"\u003e\u003cg id=\"en-US_globalnav_links_vision_image_large\"\u003e\u003crect id=\"box_\" width=\"34\" height=\"44\" fill=\"none\"/\u003e\u003cpath id=\"art_\" d=\"m.4043,17.5449h1.1074l2.4844,7.0898h.0938l2.4844-7.0898h1.1074l-3.1172,8.4551h-1.043L.4043,17.5449Zm8.3467.2168c0-.3867.3164-.7031.7031-.7031s.7031.3164.7031.7031-.3164.7031-.7031.7031-.7031-.3164-.7031-.7031Zm.1875,1.9219h1.0195v6.3164h-1.0195v-6.3164Zm2.499,4.7051h1.043c.1699.5273.6738.873,1.4824.873.8496,0,1.4531-.4043,1.4531-.9785v-.0117c0-.4277-.3223-.7266-1.1016-.9141l-.9785-.2344c-1.1836-.2812-1.7168-.7969-1.7168-1.7051v-.0059c0-1.0488,1.0078-1.8398,2.3496-1.8398,1.3242,0,2.2441.6621,2.3848,1.6934h-1.002c-.1348-.498-.627-.8438-1.3887-.8438-.75,0-1.3008.3867-1.3008.9434v.0117c0,.4277.3164.6973,1.0605.8789l.9727.2344c1.1895.2871,1.7637.8027,1.7637,1.7051v.0117c0,1.125-1.0957,1.9043-2.5312,1.9043-1.4062,0-2.373-.6797-2.4902-1.7227Zm6.3203-6.627c0-.3867.3164-.7031.7031-.7031s.7031.3164.7031.7031-.3164.7031-.7031.7031-.7031-.3164-.7031-.7031Zm.1875,1.9219h1.0195v6.3164h-1.0195v-6.3164Zm2.5049,3.1641v-.0117c0-2.0273,1.1133-3.2637,2.9121-3.2637s2.9121,1.2363,2.9121,3.2637v.0117c0,2.0215-1.1133,3.2637-2.9121,3.2637s-2.9121-1.2422-2.9121-3.2637Zm4.7812,0v-.0117c0-1.4941-.6738-2.3613-1.8691-2.3613s-1.8691.8672-1.8691,2.3613v.0117c0,1.4883.6738,2.3613,1.8691,2.3613s1.8691-.873,1.8691-2.3613Zm2.5049-3.1641h1.0195v.9492h.0938c.3164-.668.9082-1.0605,1.8398-1.0605,1.418,0,2.209.8379,2.209,2.3379v4.0898h-1.0195v-3.8438c0-1.1367-.4688-1.6816-1.4766-1.6816s-1.6465.6797-1.6465,1.7871v3.7383h-1.0195v-6.3164Z\"/\u003e\u003c/g\u003e\u003c/svg\u003e\u003c/span\u003e\u003cspan class=\"globalnav-link-text\"\u003eVision\u003c/span\u003e\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv data-analytics-element-engagement=\"globalnav hover - airpods\" class=\"\n\t\t\t\tglobalnav-item\n\t\t\t\tglobalnav-item-airpods\n\t\t\t\tglobalnav-item-menu\n\t\t\t\t\n\t\t\t\"\u003e\u003cul role=\"none\" class=\"globalnav-submenu-trigger-group\"\u003e\u003cli class=\"globalnav-submenu-trigger-item\"\u003e\u003ca href=\"https://www.apple.com/airpods/\" data-globalnav-item-name=\"airpods\" data-topnav-flyout-trigger-compact data-analytics-title=\"airpods\" data-analytics-element-engagement=\"hover - airpods\" aria-label=\"AirPods\" class=\"globalnav-link globalnav-submenu-trigger-link globalnav-link-airpods\"\u003e\u003cspan class=\"globalnav-link-text-container\"\u003e\u003cspan class=\"globalnav-image-regular globalnav-link-image\"\u003e\u003csvg height=\"44\" viewbox=\"0 0 43 44\" width=\"43\" 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