CINXE.COM

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class="post__header"> <div class="container"> <div class="hero-v2 hero-v2--article hero-v2--no-author"> <div class="hero__taxonomies"> <a href="https://www.salesforce.com/news/topics/artificial-intelligence/" class="sf-tag topic topic--artificial-intelligence sf-tag--artificial-intelligence" aria-label="Filed under Artificial Intelligence"> Artificial Intelligence</a> </div> <h1 class="h2">Just 11% of CIOs Have Fully Implemented AI as Data and Security Concerns Hinder Adoption</h1> <div class="hero-v2__ornaments-container "> <figure class="hero-v2__image"><span class="img-object-fit"><img src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/Just-11-of-CIOs-Have-Fully-Implemented-AI-as-Data-and-Security-Concerns-Hinder-Adoption.png?w=300" sizes="(min-width: 48em) 500px, 100vw" srcset="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/Just-11-of-CIOs-Have-Fully-Implemented-AI-as-Data-and-Security-Concerns-Hinder-Adoption.png 1200w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/Just-11-of-CIOs-Have-Fully-Implemented-AI-as-Data-and-Security-Concerns-Hinder-Adoption.png?w=300&h=169 300w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/Just-11-of-CIOs-Have-Fully-Implemented-AI-as-Data-and-Security-Concerns-Hinder-Adoption.png?w=768&h=432 768w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/Just-11-of-CIOs-Have-Fully-Implemented-AI-as-Data-and-Security-Concerns-Hinder-Adoption.png?w=1024&h=576 1024w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/Just-11-of-CIOs-Have-Fully-Implemented-AI-as-Data-and-Security-Concerns-Hinder-Adoption.png?w=264&h=149 264w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/Just-11-of-CIOs-Have-Fully-Implemented-AI-as-Data-and-Security-Concerns-Hinder-Adoption.png?w=500&h=281 500w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/Just-11-of-CIOs-Have-Fully-Implemented-AI-as-Data-and-Security-Concerns-Hinder-Adoption.png?w=678&h=381 678w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/Just-11-of-CIOs-Have-Fully-Implemented-AI-as-Data-and-Security-Concerns-Hinder-Adoption.png?w=150&h=84 150w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/Just-11-of-CIOs-Have-Fully-Implemented-AI-as-Data-and-Security-Concerns-Hinder-Adoption.png?w=314&h=177 314w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/Just-11-of-CIOs-Have-Fully-Implemented-AI-as-Data-and-Security-Concerns-Hinder-Adoption.png?w=343&h=193 343w" alt="" loading="eager" fetchpriority="high" /></span></figure> <div class="hero-v2__background"> <img src="https://www.salesforce.com/news/wp-content/themes/salesforce-blog/dist/images/hero-legacy-back.png" alt="" fetchpriority="high" loading="eager"/> </div> <div class="hero-v2__foreground"> <img src="https://www.salesforce.com/news/wp-content/themes/salesforce-blog/dist/images/hero-legacy-front.png" alt="" fetchpriority="high" loading="eager"/> </div> </div> <article class="card card--list card--authors card--authors-0"> <div class="card__contents card__contents--row"> <div class="card__meta"> <div class="post__info"> <time class="post__date label" datetime="2024-10-15">October 15, 2024</time> <span class="post__reading-time label">9 min read </span> </div> </div> </div> </article> </div> </div> </header> </div> <section class="layout__column--content"> <p class="has-text-align-center"><em>As CIOs develop their data infrastructure and AI expertise in real time, the need for trusted solutions — like <a href="https://www.salesforce.com/news/press-releases/2024/09/12/agentforce-announcement/" target="_blank" rel="noreferrer noopener">Agentforce</a> — over DIY approaches is clear</em></p> <p>Eighty-four percent of enterprise CIOs believe <a href="https://www.salesforce.com/artificial-intelligence/what-is-ai/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">Artificial Intelligence (AI)</a> will be as significant to their businesses as the rise of the internet. However, only 11% say they’ve fully implemented the technology, citing an array of technical and organizational challenges, led by security and data infrastructure, that must be overcome first.</p> <p>The data, which comes from a new Salesforce survey of 150 verified CIOs of companies with 1,000 or more employees, offers a snapshot of the state of enterprise AI, along with the hurdles ahead that must be addressed as companies pursue their <a href="https://www.salesforce.com/news/stories/enterprise-ai-success/" target="_blank" rel="noreferrer noopener">AI strategies</a> and ramp up their adoption of <a href="https://www.salesforce.com/agentforce/what-are-ai-agents/" target="_blank" rel="noreferrer noopener">AI agents</a>.</p> <h2 class="wp-block-heading" id="h-key-findings-include-nbsp"><strong>Key findings include: </strong></h2> <ul class="wp-block-list"> <li><strong>CIOs feel pressure to be AI experts. </strong>Sixty-one percent of CIOs feel they’re expected to know more about AI than they do, and their peers at other companies are their top sources of information.</li> <li><strong>CIOs agree that AI is a game changer, but are cautious. </strong>Eighty-four percent of CIOs believe AI will be as significant to businesses as the internet, but 67% are taking a more cautious approach compared to other technologies.<strong> </strong></li> <li><strong>IT is focusing on data initiatives before leaning into AI.</strong> CIOs report spending a median of 20% of their budgets on data infrastructure and management, versus 5% on AI. Security or privacy threats and a lack of trusted data rank as CIOs’ biggest AI fears.</li> <li><strong>Business partners must examine their AI timelines.</strong> Sixty-six percent of CIOs believe they’ll see return on investment (ROI) from AI investments, but 68% believe their line-of-business stakeholders have unreasonable expectations for <em>when</em> that ROI will occur.</li> <li><strong>CIOs see a mismatch between departments when it comes to AI.</strong> While functions like customer service are seen as having the most AI use cases, they may be perceived as being the least prepared for the technology.</li> </ul> <p>“Generative AI is one of the most transformative technologies of this century,” said Juan Perez, CIO, Salesforce. “This research gives a glimpse at the foundations that CIOs across industries and geographies are laying in preparation for the rollout of truly transformational AI.”</p> <figure class="wp-block-embed is-type-video is-provider-vidyard wp-block-embed-vidyard"><div class="wp-block-embed__wrapper"> <script type="text/javascript" async src="https://play.vidyard.com/embed/v4.js"></script><img decoding="async" style="width: 100%; margin: auto; display: block;" class="vidyard-player-embed" src="https://play.vidyard.com/PqbcktAWtkrN6RmmcQpDUQ.jpg" data-uuid="PqbcktAWtkrN6RmmcQpDUQ" data-v="4" data-type="inline" data-width="500" data-height="281"/> </div></figure> <h2 class="wp-block-heading" id="h-ai-implementation-lags-behind-stakeholder-expectations-introducing-risk">AI implementation lags behind stakeholder expectations, introducing risk</h2> <p>AI use is <a href="https://www.salesforce.com/news/stories/ai-adoption-at-work-stats/" target="_blank" rel="noreferrer noopener">rapidly increasing</a> in the workplace as business stakeholders see opportunities for increased efficiency. In fact, 77% of CIOs say they have good or excellent executive buy-in on AI’s value. Yet CIOs are concerned about their business partners’ urgency, with 68% believing there are unreasonable expectations of when they’ll see ROI from the technology, for example.</p> <p>Large shares of business leaders across <a href="https://www.salesforce.com/news/stories/sales-ai-statistics-2024/" target="_blank" rel="noreferrer noopener">sales</a>, <a href="https://www.salesforce.com/news/stories/marketing-trends-ai-data/" target="_blank" rel="noreferrer noopener">marketing</a>, <a href="https://www.salesforce.com/news/stories/customer-service-statistics-2024/" target="_blank" rel="noreferrer noopener">service</a>, and <a href="https://www.salesforce.com/news/stories/ecommerce-trends-2024/" target="_blank" rel="noreferrer noopener">ecommerce</a> view themselves as having “fully implemented” the technology into their workflows. There’s <a href="https://www.salesforce.com/news/stories/ai-at-work-research/" target="_blank" rel="noreferrer noopener">evidence</a> that much of this adoption is unsanctioned, introducing significant security risks as workers send sensitive data through unsecured LLMs.</p> <p class="has-text-align-center">“<em>We don’t yet know how to use AI among the larger employee base and how to control its governance.</em>”<br>— CIO, professional services industry, United States</p> <p>On the other hand, just 11% of CIOs — with their greater technical expertise and broader view of the organization — say they’ve fully implemented AI — 18 to 38 percentage points less than their <a href="https://www.salesforce.com/news/stories/ai-trends-for-crm/" target="_blank" rel="noreferrer noopener">line of business counterparts</a>.</p> <p>“The adoption of mass market generative AI tools by workers is ushering a new era of “<a href="https://www.cio.com/article/2150142/10-ways-to-prevent-shadow-ai-disaster.html" target="_blank" rel="noreferrer noopener">shadow AI</a>” that highlights the urgency of implementing trusted tools,” said Perez.</p> <div class="wp-block-image__wrapper"> <figure class="wp-block-image size-full"><a href="#" class="wp-block-image__modal-toggle" aria-expanded="false" data-modal-id="82450-modal"><span class="screen-reader-text">Open Image Modal</span><img fetchpriority="high" decoding="async" width="932" height="523" src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image5.png?strip=all&quality=95" alt="" class="wp-image-82450" srcset="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image5.png 932w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image5.png?w=300&h=168 300w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image5.png?w=768&h=431 768w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image5.png?w=264&h=148 264w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image5.png?w=500&h=281 500w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image5.png?w=678&h=380 678w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image5.png?w=150&h=84 150w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image5.png?w=314&h=177 314w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image5.png?w=344&h=193 344w" sizes="(max-width: 932px) 100vw, 932px" /></a></figure> <div id="82450-modal" class="image-modal" aria-hidden="true" aria-labelledby="image-dialog-title"><div class="image-modal__overlay" tabindex="-1" data-a11y-dialog-hide></div><div class="image-modal__content" role="dialog"><button class="image-modal__close-button" type="button" data-a11y-dialog-hide aria-label="Close this image dialog window"><svg viewBox="0 0 26 25" height="16" width="16" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><rect x=".626" y="22.753" width="32" height="3" rx="1.5" transform="rotate(-45 .626 22.753)"/><rect x="2.747" y=".125" width="32" height="3" rx="1.5" transform="rotate(45 2.747 .125)"/></svg></button><h1 id="image-dialog-title" class="screen-reader-text">Image Modal</h1> <figure class="wp-block-image size-full"><img fetchpriority="high" decoding="async" width="932" height="523" src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image5.png?strip=all&quality=95" alt="" class="wp-image-82450" srcset="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image5.png 932w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image5.png?w=300&h=168 300w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image5.png?w=768&h=431 768w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image5.png?w=264&h=148 264w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image5.png?w=500&h=281 500w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image5.png?w=678&h=380 678w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image5.png?w=150&h=84 150w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image5.png?w=314&h=177 314w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image5.png?w=344&h=193 344w" sizes="(max-width: 932px) 100vw, 932px" /></figure> </div></div></div> <h2 class="wp-block-heading" id="h-cios-address-data-and-security-as-a-precursor-ai">CIOs address data and security as a precursor AI</h2> <p>The slow pace of sanctioned, enterprise-wide AI strategies and tools can be attributed to a focus on preparatory work that CIOs must tackle first.</p> <p>Given the transformative nature of AI, 67% of CIOs say they’re taking a more calculated approach to its implementation compared to other technologies. CIOs have no shortage of <a href="https://www.cio.com/article/2069466/the-rocky-road-ahead-for-ai.html" target="_blank" rel="noreferrer noopener">hurdles</a> to consider when implementing AI, but those related to security and data are by far the most common.</p> <div class="wp-block-image__wrapper"> <figure class="wp-block-image size-full"><a href="#" class="wp-block-image__modal-toggle" aria-expanded="false" data-modal-id="82452-modal"><span class="screen-reader-text">Open Image Modal</span><img decoding="async" width="932" height="521" src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image3.png?strip=all&quality=95" alt="" class="wp-image-82452" srcset="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image3.png 932w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image3.png?w=300&h=168 300w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image3.png?w=768&h=429 768w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image3.png?w=264&h=148 264w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image3.png?w=500&h=280 500w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image3.png?w=678&h=379 678w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image3.png?w=150&h=84 150w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image3.png?w=314&h=177 314w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image3.png?w=345&h=193 345w" sizes="(max-width: 932px) 100vw, 932px" /></a></figure> <div id="82452-modal" class="image-modal" aria-hidden="true" aria-labelledby="image-dialog-title"><div class="image-modal__overlay" tabindex="-1" data-a11y-dialog-hide></div><div class="image-modal__content" role="dialog"><button class="image-modal__close-button" type="button" data-a11y-dialog-hide aria-label="Close this image dialog window"><svg viewBox="0 0 26 25" height="16" width="16" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><rect x=".626" y="22.753" width="32" height="3" rx="1.5" transform="rotate(-45 .626 22.753)"/><rect x="2.747" y=".125" width="32" height="3" rx="1.5" transform="rotate(45 2.747 .125)"/></svg></button><h1 id="image-dialog-title" class="screen-reader-text">Image Modal</h1> <figure class="wp-block-image size-full"><img decoding="async" width="932" height="521" src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image3.png?strip=all&quality=95" alt="" class="wp-image-82452" srcset="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image3.png 932w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image3.png?w=300&h=168 300w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image3.png?w=768&h=429 768w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image3.png?w=264&h=148 264w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image3.png?w=500&h=280 500w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image3.png?w=678&h=379 678w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image3.png?w=150&h=84 150w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image3.png?w=314&h=177 314w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image3.png?w=345&h=193 345w" sizes="(max-width: 932px) 100vw, 932px" /></figure> </div></div></div> <p>While safety concerns can be addressed by selecting vendors with robust <a href="https://www.salesforce.com/artificial-intelligence/trusted-ai/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">security infrastructure</a> and <a href="https://www.salesforce.com/news/stories/ai-trust-patterns/" target="_blank" rel="noreferrer noopener">ethics and credibility</a> safeguards, ensuring that the data underpinning AI is recent, high-quality, and accessible can be a particularly daunting <a href="https://www.salesforce.com/news/stories/data-analytics-trends/" target="_blank" rel="noreferrer noopener">challenge</a> that was underscored by several interviewees across industries.</p> <p class="has-text-align-center"><em>“The biggest barrier to AI implementation is data accessibility. Additionally, legacy systems and outdated infrastructure can hinder the effectiveness of AI.”</em><br>— CIO, manufacturing industry, United States</p> <p class="has-text-align-center"><em>“We have lots of old data centers and legacy applications that don’t natively support data exchange.”</em><br>— CIO, financial Services industry, Italy</p> <p class="has-text-align-center"><em>“Our data lacks a single source of truth, and it’s not timely.”</em><br>— CIO, retail industry, India</p> <p>Recognizing that they must get their data in order before they can fully embrace AI, CIOs are currently allocating, on average, four times more budget toward data initiatives.</p> <div class="wp-block-image__wrapper"> <figure class="wp-block-image size-full"><a href="#" class="wp-block-image__modal-toggle" aria-expanded="false" data-modal-id="82453-modal"><span class="screen-reader-text">Open Image Modal</span><img decoding="async" width="919" height="515" src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image4.png?strip=all&quality=95" alt="" class="wp-image-82453" srcset="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image4.png 919w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image4.png?w=300&h=168 300w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image4.png?w=768&h=430 768w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image4.png?w=264&h=148 264w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image4.png?w=500&h=280 500w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image4.png?w=678&h=380 678w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image4.png?w=150&h=84 150w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image4.png?w=314&h=177 314w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image4.png?w=344&h=193 344w" sizes="(max-width: 919px) 100vw, 919px" /></a></figure> <div id="82453-modal" class="image-modal" aria-hidden="true" aria-labelledby="image-dialog-title"><div class="image-modal__overlay" tabindex="-1" data-a11y-dialog-hide></div><div class="image-modal__content" role="dialog"><button class="image-modal__close-button" type="button" data-a11y-dialog-hide aria-label="Close this image dialog window"><svg viewBox="0 0 26 25" height="16" width="16" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><rect x=".626" y="22.753" width="32" height="3" rx="1.5" transform="rotate(-45 .626 22.753)"/><rect x="2.747" y=".125" width="32" height="3" rx="1.5" transform="rotate(45 2.747 .125)"/></svg></button><h1 id="image-dialog-title" class="screen-reader-text">Image Modal</h1> <figure class="wp-block-image size-full"><img decoding="async" width="919" height="515" src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image4.png?strip=all&quality=95" alt="" class="wp-image-82453" srcset="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image4.png 919w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image4.png?w=300&h=168 300w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image4.png?w=768&h=430 768w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image4.png?w=264&h=148 264w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image4.png?w=500&h=280 500w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image4.png?w=678&h=380 678w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image4.png?w=150&h=84 150w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image4.png?w=314&h=177 314w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image4.png?w=344&h=193 344w" sizes="(max-width: 919px) 100vw, 919px" /></figure> </div></div></div> <p>“Data initiatives aren’t new, but they’re at an unprecedented level of urgency and prioritization,” said Perez. “Nearly every company I speak with is shifting resources to ensure their data is integrated, accessible, and relevant.”</p> <aside class="contextual-driver has-text-align-left contextual-driver--einstein"> <header class="tidbit-header"> <h2 class="tidbit-head"> See how Data Cloud helps Air India be an AI Enterprise </h2> </header> <div class="tidbit-body"> <p></p> </div> <p class="tidbit-link label"> <a class="label has-right-arrow has-right-arrow--small" href="https://www.salesforce.com/customer-stories/air-india-delivers-world-class-service-data-ai/" target="_blank"> <span>LEARN MORE</span> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 10"> <path d="M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z" /> </svg> </a> </p> <img class="tidbit img-einstein" srcset=" https://www.salesforce.com/news/wp-content/themes/newsroom/assets/images/article-tidbit-einstein-large@0.5x.png 84w, https://www.salesforce.com/news/wp-content/themes/newsroom/assets/images/article-tidbit-einstein-large@1x.png 168w, https://www.salesforce.com/news/wp-content/themes/newsroom/assets/images/article-tidbit-einstein-large@2x.png 336w " src="https://www.salesforce.com/news/wp-content/themes/newsroom/assets/images/article-tidbit-einstein-large@1x.png" alt="Illustration of einstein" sizes="(min-width:1024px) 175px, 130px" > </aside> <p>Still, CIOs feel uncertainty over how much to allocate toward AI in these early days of the technology. Only 47% are confident they’ve allocated the correct amount of budget to AI initiatives.</p> <h2 class="wp-block-heading" id="h-cios-struggle-to-identify-where-to-prioritize-ai">CIOs struggle to identify where to prioritize AI</h2> <p>Beyond the challenges of shoring up their data foundations, many CIOs are finding it difficult to define where and how AI should show up in their broader organizations. This is especially true given the novelty of AI and a lack of understanding, or even fear, of the technology across departments.</p> <p class="has-text-align-center"><em>“There’s a lack of understanding of how AI works and consequently a lack of trust in it. So far we don’t have many credible use cases or studies to instill confidence.”</em><br>— CIO, architecture, engineering, and construction industry, United Kingdom</p> <p>And while <a href="https://www.salesforce.com/artificial-intelligence/use-cases/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">AI use cases</a> may be more apparent in certain areas of the business, those departments may not be the most receptive or capable of harnessing the technology. For example, CIOs view customer service as having the most use cases, but also as the least enthusiastic. On the other hand, marketing is viewed as eager to use AI, but least prepared across factors like skill sets.</p> <div class="wp-block-image__wrapper"> <figure class="wp-block-image size-full"><a href="#" class="wp-block-image__modal-toggle" aria-expanded="false" data-modal-id="82454-modal"><span class="screen-reader-text">Open Image Modal</span><img loading="lazy" decoding="async" width="923" height="520" src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image6.png?strip=all&quality=95" alt="" class="wp-image-82454" srcset="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image6.png 923w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image6.png?w=300&h=169 300w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image6.png?w=768&h=433 768w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image6.png?w=264&h=149 264w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image6.png?w=500&h=282 500w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image6.png?w=678&h=382 678w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image6.png?w=150&h=85 150w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image6.png?w=314&h=177 314w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image6.png?w=343&h=193 343w" sizes="(max-width: 923px) 100vw, 923px" /></a></figure> <div id="82454-modal" class="image-modal" aria-hidden="true" aria-labelledby="image-dialog-title"><div class="image-modal__overlay" tabindex="-1" data-a11y-dialog-hide></div><div class="image-modal__content" role="dialog"><button class="image-modal__close-button" type="button" data-a11y-dialog-hide aria-label="Close this image dialog window"><svg viewBox="0 0 26 25" height="16" width="16" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><rect x=".626" y="22.753" width="32" height="3" rx="1.5" transform="rotate(-45 .626 22.753)"/><rect x="2.747" y=".125" width="32" height="3" rx="1.5" transform="rotate(45 2.747 .125)"/></svg></button><h1 id="image-dialog-title" class="screen-reader-text">Image Modal</h1> <figure class="wp-block-image size-full"><img loading="lazy" decoding="async" width="923" height="520" src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image6.png?strip=all&quality=95" alt="" class="wp-image-82454" srcset="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image6.png 923w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image6.png?w=300&h=169 300w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image6.png?w=768&h=433 768w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image6.png?w=264&h=149 264w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image6.png?w=500&h=282 500w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image6.png?w=678&h=382 678w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image6.png?w=150&h=85 150w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image6.png?w=314&h=177 314w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image6.png?w=343&h=193 343w" sizes="(max-width: 923px) 100vw, 923px" /></figure> </div></div></div> <p>Some CIOs are finding that this mismatch between AI business value, enthusiasm, and readiness requires a more surgical approach to the technology’s implementation across the enterprise. “Leaders have a unique opportunity to showcase AI across their enterprises and to demonstrate to skeptical employees that AI can help — not hinder — their work. Effective enablement is critical to empower those employees with the necessary skills, tools, and guidelines to drive tangible value so their organizations can begin to trust AI and believe in the power it delivers,” noted Jeff Amann, EVP & GM of Salesforce Industries.</p> <p class="has-text-align-center"><em>“AI cannot be a one-size-fits-all top down approach. Our intent is that departments and geographies find opportunities and value from AI that fit their needs while, whenever possible, leveraging common technologies and platforms.”</em><br>— CIO, architecture, engineering, and construction industry, France</p> <p>As such, some CIOs are finding it more effective to launch pilot projects that showcase AI’s power in order to make the case for broader implementation. In fact, 75% of respondents describe their organizations as being in the experimental stage of AI adoption.</p> <p class="has-text-align-center"><em>“We are experimenting by implementing in select functions/departments and monitoring their usage, adoption and benefits.”</em><br>— CIO, technology industry, India</p> <aside class="contextual-driver has-text-align-left contextual-driver--evergreen"> <header class="tidbit-header"> <h2 class="tidbit-head"> Heathrow Airport uses data + AI to provide the best service in the world </h2> </header> <div class="tidbit-body"> <p></p> </div> <p class="tidbit-link label"> <a class="label has-right-arrow has-right-arrow--small" href="https://www.salesforce.com/resources/customer-stories/heathrow-personalisation-digital-revenue/" target="_blank"> <span>LEARN MORE</span> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 10"> <path d="M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z" /> </svg> </a> </p> <img class="tidbit img-evergreen" srcset=" https://www.salesforce.com/news/wp-content/themes/newsroom/assets/images/article-tidbit-evergreen-large@0.5x.png 84w, https://www.salesforce.com/news/wp-content/themes/newsroom/assets/images/article-tidbit-evergreen-large@1x.png 168w, https://www.salesforce.com/news/wp-content/themes/newsroom/assets/images/article-tidbit-evergreen-large@2x.png 336w " src="https://www.salesforce.com/news/wp-content/themes/newsroom/assets/images/article-tidbit-evergreen-large@1x.png" alt="Illustration of evergreen" sizes="(min-width:1024px) 175px, 130px" > </aside> <h2 class="wp-block-heading" id="h-cios-turn-to-each-other-for-ai-education">CIOs turn to each other for AI education</h2> <p>As their bosses <a href="https://www.axios.com/2023/10/05/kpmg-ceo-outlook-survey-ai-remote-work" target="_blank" rel="noreferrer noopener">focus</a> on AI’s business implications, CIOs are under what is arguably the most pressure of their careers to help define and execute strategies. AI is not only an unfamiliar technology, but one that is <a href="https://fortune.com/2024/02/06/ai-acceleration-too-fast-workers-springboard/" target="_blank" rel="noreferrer noopener">evolving</a> at a remarkable pace. As a result, CIOs must come up to speed, and fast.</p> <p class="has-text-align-center"><em>“There’s a lack of sufficient AI expertise at all levels of the company, including me.”<br></em>— CIO, financial services industry, the Netherlands</p> <p>However, CIOs know they aren’t alone when it comes to an AI knowledge deficit. While more than three out of five CIOs think stakeholder expectations for their AI expertise are unrealistic, only 9% think their peers are more knowledgeable. </p> <div class="wp-block-image__wrapper"> <figure class="wp-block-image size-full"><a href="#" class="wp-block-image__modal-toggle" aria-expanded="false" data-modal-id="82455-modal"><span class="screen-reader-text">Open Image Modal</span><img loading="lazy" decoding="async" width="927" height="521" src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image7.png?strip=all&quality=95" alt="" class="wp-image-82455" srcset="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image7.png 927w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image7.png?w=300&h=169 300w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image7.png?w=768&h=432 768w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image7.png?w=264&h=148 264w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image7.png?w=500&h=281 500w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image7.png?w=678&h=381 678w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image7.png?w=150&h=84 150w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image7.png?w=314&h=177 314w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image7.png?w=343&h=193 343w" sizes="(max-width: 927px) 100vw, 927px" /></a></figure> <div id="82455-modal" class="image-modal" aria-hidden="true" aria-labelledby="image-dialog-title"><div class="image-modal__overlay" tabindex="-1" data-a11y-dialog-hide></div><div class="image-modal__content" role="dialog"><button class="image-modal__close-button" type="button" data-a11y-dialog-hide aria-label="Close this image dialog window"><svg viewBox="0 0 26 25" height="16" width="16" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><rect x=".626" y="22.753" width="32" height="3" rx="1.5" transform="rotate(-45 .626 22.753)"/><rect x="2.747" y=".125" width="32" height="3" rx="1.5" transform="rotate(45 2.747 .125)"/></svg></button><h1 id="image-dialog-title" class="screen-reader-text">Image Modal</h1> <figure class="wp-block-image size-full"><img loading="lazy" decoding="async" width="927" height="521" src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image7.png?strip=all&quality=95" alt="" class="wp-image-82455" srcset="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image7.png 927w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image7.png?w=300&h=169 300w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image7.png?w=768&h=432 768w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image7.png?w=264&h=148 264w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image7.png?w=500&h=281 500w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image7.png?w=678&h=381 678w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image7.png?w=150&h=84 150w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image7.png?w=314&h=177 314w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image7.png?w=343&h=193 343w" sizes="(max-width: 927px) 100vw, 927px" /></figure> </div></div></div> <p>As they seek to develop expertise in a rapidly advancing technology, CIOs are turning to familiar sources of information like analyst firms, technology vendors, and technology media outlets. Yet CIOs are most likely to trust their peers at other companies on this topic, a trend that Salesforce’s own CIO welcomes.</p> <div class="wp-block-image__wrapper"> <figure class="wp-block-image"><a href="#" class="wp-block-image__modal-toggle" aria-expanded="false" data-modal-id="82444-modal"><span class="screen-reader-text">Open Image Modal</span><img loading="lazy" decoding="async" width="928" height="525" src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image.png?strip=all&quality=95" alt="" class="wp-image-82444" srcset="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image.png 928w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image.png?w=300&h=170 300w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image.png?w=768&h=434 768w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image.png?w=264&h=149 264w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image.png?w=500&h=283 500w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image.png?w=678&h=384 678w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image.png?w=150&h=85 150w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image.png?w=314&h=177 314w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image.png?w=341&h=193 341w" sizes="(max-width: 928px) 100vw, 928px" /></a></figure> <div id="82444-modal" class="image-modal" aria-hidden="true" aria-labelledby="image-dialog-title"><div class="image-modal__overlay" tabindex="-1" data-a11y-dialog-hide></div><div class="image-modal__content" role="dialog"><button class="image-modal__close-button" type="button" data-a11y-dialog-hide aria-label="Close this image dialog window"><svg viewBox="0 0 26 25" height="16" width="16" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><rect x=".626" y="22.753" width="32" height="3" rx="1.5" transform="rotate(-45 .626 22.753)"/><rect x="2.747" y=".125" width="32" height="3" rx="1.5" transform="rotate(45 2.747 .125)"/></svg></button><h1 id="image-dialog-title" class="screen-reader-text">Image Modal</h1> <figure class="wp-block-image"><img loading="lazy" decoding="async" width="928" height="525" src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image.png?strip=all&quality=95" alt="" class="wp-image-82444" srcset="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image.png 928w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image.png?w=300&h=170 300w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image.png?w=768&h=434 768w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image.png?w=264&h=149 264w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image.png?w=500&h=283 500w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image.png?w=678&h=384 678w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image.png?w=150&h=85 150w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image.png?w=314&h=177 314w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/10/image.png?w=341&h=193 341w" sizes="(max-width: 928px) 100vw, 928px" /></figure> </div></div></div> <p>“This is the perfect opportunity for knowledge sharing,” said Juan Perez, CIO, Salesforce. “Today’s CIOs haven’t experienced many technology shifts this consequential in their careers until now. We’re all navigating this revolution in real time, and it’s critical that we share our learnings with each other so we build not just successful AI enterprises, but a successful AI economy.”</p> <aside class="contextual-driver has-text-align-left contextual-driver--watercliff"> <header class="tidbit-header"> <h2 class="tidbit-head"> Meet Salesforce CTOs: Experts on demand to implement data and AI solutions </h2> </header> <div class="tidbit-body"> <p></p> </div> <p class="tidbit-link label"> <a class="label has-right-arrow has-right-arrow--small" href="https://www.salesforce.com/news/stories/professional-services-cto-announcement/" target="_blank"> <span>LEARN MORE</span> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 10"> <path d="M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z" /> </svg> </a> </p> <img class="tidbit img-watercliff" srcset=" https://www.salesforce.com/news/wp-content/themes/newsroom/assets/images/article-tidbit-watercliff-large@0.5x.png 84w, https://www.salesforce.com/news/wp-content/themes/newsroom/assets/images/article-tidbit-watercliff-large@1x.png 168w, https://www.salesforce.com/news/wp-content/themes/newsroom/assets/images/article-tidbit-watercliff-large@2x.png 336w " src="https://www.salesforce.com/news/wp-content/themes/newsroom/assets/images/article-tidbit-watercliff-large@1x.png" alt="Illustration of watercliff" sizes="(min-width:1024px) 175px, 130px" > </aside> <h4 class="wp-block-heading" id="h-more-information">More Information</h4> <ul class="wp-block-list"> <li>Explore <a href="http://agentforce.com/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">Agentforce</a></li> <li>Learn more about <a href="https://www.salesforce.com/news/stories/einstein-sales-agents-announcement/" target="_blank" rel="noreferrer noopener">Sales Agents</a></li> <li>Learn more about <a href="https://www.salesforce.com/news/stories/einstein-service-agent-announcement/" target="_blank" rel="noreferrer noopener">Service Agents</a></li> <li>Learn more about <a href="https://www.salesforce.com/news/stories/industries-ai-announcement/" target="_blank" rel="noreferrer noopener">Industries AI</a></li> <li>Salesforce’s <a href="https://www.salesforce.com/artificial-intelligence/use-cases/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">AI Use Case Library</a></li> <li>Read the <a href="https://www.salesforce.com/form/pdf/trends-of-ai/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">Trends in AI Report</a></li> <li>Watch the <a href="https://www.salesforce.com/news/collections/cio-corner/" target="_blank" rel="noreferrer noopener">CIO Corner Series</a></li> </ul> <aside class="more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic"> <div class="more-from-block__content"> <h4 class="more-from-block__title">Related</h4> <div 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data-privacy-url="https://www.salesforce.com/br/company/privacy/full_privacy/"> Brazil </option> <option value="British Indian Ocean Territory" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> British Indian Ocean Territory </option> <option value="British Virgin Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> British Virgin Islands </option> <option value="Brunei" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Brunei </option> <option value="Bulgaria" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bulgaria </option> <option value="Burkina Faso" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Burkina Faso </option> <option value="Burundi" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Burundi </option> <option value="Cambodia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cambodia </option> <option value="Cameroon" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cameroon </option> <option value="Cape Verde" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cape Verde </option> <option value="Cayman Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cayman Islands </option> <option value="Central African Republic" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Central African Republic </option> <option value="Chad" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Chad </option> <option value="Chile" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Chile </option> <option value="China" data-privacy-url="https://www.salesforce.com/cn/company/privacy/full_privacy/"> China </option> <option value="Christmas Island" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Christmas Island </option> <option value="Cocos (Keeling) Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cocos (Keeling) Islands </option> <option value="Colombia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Colombia </option> <option value="Comoros" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Comoros </option> <option value="Congo" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Congo </option> <option value="Cook Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cook Islands </option> <option value="Costa Rica" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Costa Rica </option> <option value="Croatia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Croatia </option> <option value="Cuba" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cuba </option> <option value="Curaçao" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Curaçao </option> <option value="Cyprus" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cyprus </option> <option value="Czech Republic" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Czech Republic </option> <option value="Côte d’Ivoire" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Côte d’Ivoire </option> <option value="Democratic Republic of the Congo" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Democratic Republic of the Congo </option> <option value="Denmark" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Denmark </option> <option value="Djibouti" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Djibouti </option> <option value="Dominica" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Dominica </option> <option value="Dominican Republic" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Dominican Republic </option> <option value="Ecuador" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Ecuador </option> <option value="Egypt" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Egypt </option> <option value="El Salvador" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> El Salvador </option> <option value="Equatorial Guinea" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Equatorial Guinea </option> <option value="Eritrea" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Eritrea </option> <option value="Estonia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Estonia </option> <option value="Ethiopia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Ethiopia </option> <option value="Falkland Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Falkland Islands </option> <option value="Faroe Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Faroe Islands </option> <option value="Fiji" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Fiji </option> <option value="Finland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Finland </option> <option value="France" data-privacy-url="https://www.salesforce.com/fr/company/privacy/full_privacy.jsp"> France </option> <option value="French Guiana" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> French Guiana </option> <option value="French Polynesia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> French Polynesia </option> <option value="French Southern Territories" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> French Southern Territories </option> <option value="Gabon" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Gabon </option> <option value="Gambia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Gambia </option> <option value="Georgia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Georgia </option> <option value="Germany" data-privacy-url="https://www.salesforce.com/de/company/privacy/full_privacy.jsp"> Germany </option> <option value="Ghana" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Ghana </option> <option value="Gibraltar" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Gibraltar </option> <option value="Greece" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Greece </option> <option value="Greenland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Greenland </option> <option value="Grenada" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Grenada </option> <option value="Guadeloupe" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guadeloupe </option> <option value="Guam" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guam </option> <option value="Guatemala" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guatemala </option> <option value="Guernsey" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guernsey </option> <option value="Guinea" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guinea </option> <option value="Guinea-Bissau" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guinea-Bissau </option> <option value="Guyana" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guyana </option> <option value="Haiti" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Haiti </option> <option value="Honduras" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Honduras </option> <option value="Hong Kong S.A.R. China" data-privacy-url="https://www.salesforce.com/hk/company/privacy/full-privacy/"> Hong Kong S.A.R. China </option> <option value="Hungary" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Hungary </option> <option value="Iceland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Iceland </option> <option value="India" data-privacy-url="https://www.salesforce.com/in/company/privacy/"> India </option> <option value="Indonesia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Indonesia </option> <option value="Iran" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Iran </option> <option value="Iraq" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Iraq </option> <option value="Ireland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Ireland </option> <option value="Isle of Man" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Isle of Man </option> <option value="Israel" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Israel </option> <option value="Italy" data-privacy-url="https://www.salesforce.com/it/company/privacy/full_privacy.jsp"> Italy </option> <option value="Jamaica" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Jamaica </option> <option value="Japan" data-privacy-url="https://www.salesforce.com/jp/company/privacy/full_privacy.jsp"> Japan </option> <option value="Jersey" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Jersey </option> <option value="Jordan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Jordan </option> <option value="Kazakhstan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kazakhstan </option> <option value="Kenya" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kenya </option> <option value="Kiribati" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kiribati </option> <option value="Kuwait" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kuwait </option> <option value="Kyrgyzstan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kyrgyzstan </option> <option value="Laos" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Laos </option> <option value="Latvia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Latvia </option> <option value="Lebanon" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Lebanon </option> <option value="Lesotho" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Lesotho </option> <option value="Liberia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Liberia </option> <option value="Libya" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Libya </option> <option value="Liechtenstein" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Liechtenstein </option> <option value="Lithuania" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Lithuania </option> <option value="Luxembourg" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Luxembourg </option> <option value="Macao S.A.R. China" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Macao S.A.R. China </option> <option value="Macedonia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Macedonia </option> <option value="Madagascar" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Madagascar </option> <option value="Malawi" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Malawi </option> <option value="Malaysia" data-privacy-url="https://www.salesforce.com/my/company/privacy/full_privacy/"> Malaysia </option> <option value="Maldives" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Maldives </option> <option value="Mali" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mali </option> <option value="Malta" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Malta </option> <option value="Marshall Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Marshall Islands </option> <option value="Martinique" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Martinique </option> <option value="Mauritania" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mauritania </option> <option value="Mauritius" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mauritius </option> <option value="Mayotte" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mayotte </option> <option value="Mexico" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mexico </option> <option value="Micronesia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Micronesia </option> <option value="Moldova" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Moldova </option> <option value="Monaco" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Monaco </option> <option value="Mongolia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mongolia </option> <option value="Montenegro" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Montenegro </option> <option value="Montserrat" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Montserrat </option> <option value="Morocco" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Morocco </option> <option value="Mozambique" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mozambique </option> <option value="Myanmar" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Myanmar </option> <option value="Namibia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Namibia </option> <option value="Nauru" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nauru </option> <option value="Nepal" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nepal </option> <option value="Netherlands" data-privacy-url="https://www.salesforce.com/nl/company/privacy/full_privacy.jsp"> Netherlands </option> <option value="New Caledonia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> New Caledonia </option> <option value="New Zealand" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> New Zealand </option> <option value="Nicaragua" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nicaragua </option> <option value="Niger" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Niger </option> <option value="Nigeria" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nigeria </option> <option value="Niue" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Niue </option> <option value="Norfolk Island" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Norfolk Island </option> <option value="North Korea" data-privacy-url="https://www.salesforce.com/kr/company/privacy/full-privacy/"> North Korea </option> <option value="Northern Mariana Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Northern Mariana Islands </option> <option value="Norway" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Norway </option> <option value="Oman" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Oman </option> <option value="Pakistan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Pakistan </option> <option value="Palau" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Palau </option> <option value="Palestinian Territory" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Palestinian Territory </option> <option value="Panama" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Panama </option> <option value="Papua New Guinea" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Papua New Guinea </option> <option value="Paraguay" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Paraguay </option> <option value="Peru" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Peru </option> <option value="Philippines" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Philippines </option> <option value="Pitcairn" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Pitcairn </option> <option value="Poland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Poland </option> <option value="Portugal" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Portugal </option> <option value="Puerto Rico" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Puerto Rico </option> <option value="Qatar" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Qatar </option> <option value="Romania" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Romania </option> <option value="Russia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Russia </option> <option value="Rwanda" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Rwanda </option> <option value="Réunion" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Réunion </option> <option value="Saint Barthélemy" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Barthélemy </option> <option value="Saint Helena" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Helena </option> <option value="Saint Kitts and Nevis" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Kitts and Nevis </option> <option value="Saint Lucia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Lucia </option> <option value="Saint Pierre and Miquelon" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Pierre and Miquelon </option> <option value="Saint Vincent and the Grenadines" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Vincent and the Grenadines </option> <option value="Samoa" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Samoa </option> <option value="San Marino" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> San Marino </option> <option value="Sao Tome and Principe" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sao Tome and Principe </option> <option value="Saudi Arabia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saudi Arabia </option> <option value="Senegal" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Senegal </option> <option value="Serbia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Serbia </option> <option value="Seychelles" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Seychelles </option> <option value="Sierra Leone" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sierra Leone </option> <option value="Singapore" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Singapore </option> <option value="Slovakia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Slovakia </option> <option value="Slovenia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Slovenia </option> <option value="Solomon Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Solomon Islands </option> <option value="Somalia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Somalia </option> <option value="South Africa" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> South Africa </option> <option value="South Korea" data-privacy-url="https://www.salesforce.com/kr/company/privacy/full-privacy/"> South Korea </option> <option value="South Sudan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> South Sudan </option> <option value="Spain" data-privacy-url="https://www.salesforce.com/es/company/privacy/full_privacy.jsp"> Spain </option> <option value="Sri Lanka" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sri Lanka </option> <option value="Sudan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sudan </option> <option value="Suriname" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Suriname </option> <option value="Svalbard and Jan Mayen" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Svalbard and Jan Mayen </option> <option value="Swaziland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Swaziland </option> <option value="Sweden" data-privacy-url="https://www.salesforce.com/se/company/privacy/full_privacy.jsp"> Sweden </option> <option value="Switzerland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Switzerland </option> <option value="Syria" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Syria </option> <option value="Taiwan" data-privacy-url="https://www.salesforce.com/tw/company/privacy/full-privacy/"> Taiwan </option> <option value="Tajikistan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Tajikistan </option> <option value="Tanzania" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Tanzania </option> <option value="Thailand" data-privacy-url="https://www.salesforce.com/th/company/privacy/full-privacy/"> Thailand </option> <option value="Timor-Leste" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Timor-Leste </option> <option value="Togo" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Togo </option> <option value="Tokelau" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Tokelau </option> <option value="Tonga" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Tonga </option> <option value="Trinidad and Tobago" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Trinidad and Tobago </option> <option value="Tunisia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Tunisia </option> <option value="Turkey" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Turkey </option> <option value="Turkmenistan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Turkmenistan </option> <option value="Turks and Caicos Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Turks and Caicos Islands </option> <option value="Tuvalu" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Tuvalu </option> <option value="U.S. Virgin Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> U.S. Virgin Islands </option> <option value="Uganda" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Uganda </option> <option value="Ukraine" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Ukraine </option> <option value="United Arab Emirates" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> United Arab 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value="Guinea-Bissau" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guinea-Bissau </option> <option value="Guyana" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guyana </option> <option value="Haiti" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Haiti </option> <option value="Honduras" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Honduras </option> <option value="Hong Kong S.A.R. China" data-privacy-url="https://www.salesforce.com/hk/company/privacy/full-privacy/"> Hong Kong S.A.R. China </option> <option value="Hungary" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Hungary </option> <option value="Iceland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Iceland </option> <option value="India" data-privacy-url="https://www.salesforce.com/in/company/privacy/"> India </option> <option value="Indonesia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Indonesia </option> <option value="Iran" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Iran </option> <option value="Iraq" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Iraq </option> <option value="Ireland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Ireland </option> <option value="Isle of Man" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Isle of Man </option> <option value="Israel" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Israel </option> <option value="Italy" data-privacy-url="https://www.salesforce.com/it/company/privacy/full_privacy.jsp"> Italy </option> <option value="Jamaica" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Jamaica </option> <option value="Japan" data-privacy-url="https://www.salesforce.com/jp/company/privacy/full_privacy.jsp"> Japan </option> <option value="Jersey" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Jersey </option> <option value="Jordan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Jordan </option> <option value="Kazakhstan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kazakhstan </option> <option value="Kenya" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kenya </option> <option value="Kiribati" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kiribati </option> <option value="Kuwait" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kuwait </option> <option value="Kyrgyzstan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kyrgyzstan </option> <option value="Laos" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Laos </option> <option value="Latvia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Latvia </option> <option value="Lebanon" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Lebanon </option> <option value="Lesotho" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Lesotho </option> <option value="Liberia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Liberia </option> <option value="Libya" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Libya </option> <option value="Liechtenstein" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Liechtenstein </option> <option value="Lithuania" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Lithuania </option> <option value="Luxembourg" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Luxembourg </option> <option value="Macao S.A.R. China" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Macao S.A.R. China </option> <option value="Macedonia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Macedonia </option> <option value="Madagascar" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Madagascar </option> <option value="Malawi" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Malawi </option> <option value="Malaysia" data-privacy-url="https://www.salesforce.com/my/company/privacy/full_privacy/"> Malaysia </option> <option value="Maldives" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Maldives </option> <option value="Mali" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mali </option> <option value="Malta" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Malta </option> <option value="Marshall Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Marshall Islands </option> <option value="Martinique" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Martinique </option> <option value="Mauritania" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mauritania </option> <option value="Mauritius" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mauritius </option> <option value="Mayotte" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mayotte </option> <option value="Mexico" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mexico </option> <option value="Micronesia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Micronesia </option> <option value="Moldova" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Moldova </option> <option value="Monaco" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Monaco </option> <option value="Mongolia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mongolia </option> <option value="Montenegro" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Montenegro </option> <option value="Montserrat" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Montserrat </option> <option value="Morocco" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Morocco </option> <option value="Mozambique" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mozambique </option> <option value="Myanmar" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Myanmar </option> <option value="Namibia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Namibia </option> <option value="Nauru" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nauru </option> <option value="Nepal" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nepal </option> <option value="Netherlands" data-privacy-url="https://www.salesforce.com/nl/company/privacy/full_privacy.jsp"> Netherlands </option> <option value="New Caledonia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> New Caledonia </option> <option value="New Zealand" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> New Zealand </option> <option value="Nicaragua" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nicaragua </option> <option value="Niger" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Niger </option> <option value="Nigeria" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nigeria </option> <option value="Niue" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Niue </option> <option value="Norfolk Island" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Norfolk Island </option> <option value="North Korea" data-privacy-url="https://www.salesforce.com/kr/company/privacy/full-privacy/"> North Korea </option> <option value="Northern Mariana Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Northern Mariana Islands </option> <option value="Norway" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Norway </option> <option value="Oman" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Oman </option> <option value="Pakistan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Pakistan </option> <option value="Palau" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Palau </option> <option value="Palestinian Territory" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Palestinian Territory </option> <option value="Panama" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Panama </option> <option value="Papua New Guinea" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Papua New Guinea </option> <option value="Paraguay" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Paraguay </option> <option value="Peru" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Peru </option> <option value="Philippines" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Philippines </option> <option value="Pitcairn" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Pitcairn </option> <option value="Poland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Poland </option> <option value="Portugal" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Portugal </option> <option value="Puerto Rico" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Puerto Rico </option> <option value="Qatar" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Qatar </option> <option value="Romania" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Romania </option> <option value="Russia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Russia </option> <option value="Rwanda" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Rwanda </option> <option value="Réunion" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Réunion </option> <option value="Saint Barthélemy" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Barthélemy </option> <option value="Saint Helena" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Helena </option> <option value="Saint Kitts and Nevis" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Kitts and Nevis </option> <option value="Saint Lucia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Lucia </option> <option value="Saint Pierre and Miquelon" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Pierre and Miquelon </option> <option value="Saint Vincent and the Grenadines" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Vincent and the Grenadines </option> <option value="Samoa" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Samoa </option> <option value="San Marino" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> San Marino </option> <option value="Sao Tome and Principe" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sao Tome and Principe </option> <option value="Saudi Arabia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saudi Arabia </option> <option value="Senegal" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Senegal </option> <option value="Serbia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Serbia </option> <option value="Seychelles" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Seychelles </option> <option value="Sierra Leone" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sierra Leone </option> <option value="Singapore" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Singapore </option> <option value="Slovakia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Slovakia </option> <option value="Slovenia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Slovenia </option> <option value="Solomon Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Solomon Islands </option> <option value="Somalia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Somalia </option> <option value="South Africa" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> South Africa </option> <option value="South Korea" data-privacy-url="https://www.salesforce.com/kr/company/privacy/full-privacy/"> South Korea </option> <option value="South Sudan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> South Sudan </option> <option value="Spain" data-privacy-url="https://www.salesforce.com/es/company/privacy/full_privacy.jsp"> Spain </option> <option value="Sri Lanka" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sri Lanka </option> <option value="Sudan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sudan </option> <option value="Suriname" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Suriname </option> <option value="Svalbard and Jan Mayen" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Svalbard and Jan Mayen </option> <option value="Swaziland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Swaziland </option> <option value="Sweden" data-privacy-url="https://www.salesforce.com/se/company/privacy/full_privacy.jsp"> Sweden </option> <option value="Switzerland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Switzerland </option> <option value="Syria" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Syria </option> <option value="Taiwan" data-privacy-url="https://www.salesforce.com/tw/company/privacy/full-privacy/"> Taiwan </option> <option value="Tajikistan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Tajikistan </option> <option value="Tanzania" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Tanzania </option> <option value="Thailand" data-privacy-url="https://www.salesforce.com/th/company/privacy/full-privacy/"> Thailand </option> <option value="Timor-Leste" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Timor-Leste </option> <option value="Togo" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Togo </option> <option value="Tokelau" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Tokelau </option> <option value="Tonga" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Tonga </option> <option value="Trinidad and Tobago" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Trinidad and Tobago </option> <option value="Tunisia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Tunisia </option> <option value="Turkey" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Turkey </option> <option value="Turkmenistan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Turkmenistan </option> <option value="Turks and Caicos Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Turks and Caicos Islands </option> <option value="Tuvalu" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Tuvalu </option> <option value="U.S. Virgin Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> U.S. Virgin Islands </option> <option value="Uganda" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Uganda </option> <option value="Ukraine" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Ukraine </option> <option value="United Arab Emirates" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> United Arab Emirates </option> <option value="United Kingdom" data-privacy-url="https://www.salesforce.com/uk/company/privacy/full_privacy/"> United Kingdom </option> <option value="United States Minor Outlying Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> United States Minor Outlying Islands </option> <option value="Uruguay" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Uruguay </option> <option value="Uzbekistan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Uzbekistan </option> <option value="Vanuatu" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Vanuatu </option> <option value="Vatican" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Vatican </option> <option value="Venezuela" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Venezuela </option> <option value="Viet Nam" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Viet Nam </option> <option value="Wallis and Futuna" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Wallis and Futuna </option> <option value="Western Sahara" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Western Sahara </option> <option value="Yemen" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Yemen </option> <option value="Zambia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Zambia </option> <option value="Zimbabwe" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Zimbabwe </option> </select> </div> <div class="newsletter-signup__privacy-wrapper checkbox-wrapper hidden"> <div class="select-wrapper"> <select class="newsletter-signup__province_japan" name="province_japan" aria-label="Select State/Province"> <option value="">State/Province</option> <option value="Hokkaido">北海道 - Hokkaido</option> <option value="Aomori">青森県 - Aomori</option> <option value="Iwate">岩手県 - Iwate</option> <option value="Miyagi">宮城県 - Miyagi</option> <option value="Akita">秋田県 - Akita</option> <option value="Yamagata">山形県 - Yamagata</option> <option value="Fukushima">福島県 - Fukushima</option> <option value="Ibaraki">茨城県 - Ibaraki</option> <option value="Tochigi">栃木県 - Tochigi</option> <option value="Gunma">群馬県 - Gunma</option> <option value="Saitama">埼玉県 - Saitama</option> <option value="Chiba">千葉県 - Chiba</option> <option value="Tokyo">東京都 - Tokyo</option> <option value="Kanagawa">神奈川県 - Kanagawa</option> <option value="Niigata">新潟県 - Niigata</option> <option value="Toyama">富山県 - Toyama</option> <option value="Ishikawa">石川県 - Ishikawa</option> <option value="Fukui">福井県 - Fukui</option> <option value="Yamanashi">山梨県 - Yamanashi</option> <option value="Nagano">長野県 - Nagano</option> <option value="Gifu">岐阜県 - Gifu</option> <option value="Shizuoka">静岡県 - Shizuoka</option> <option value="Aichi">愛知県 - Aichi</option> <option value="Mie">三重県 - Mie</option> <option value="Shiga">滋賀県 - Shiga</option> <option value="Kyoto">京都府 - Kyoto</option> <option value="Osaka">大阪府 - Osaka</option> <option value="Hyogo">兵庫県 - Hyogo</option> <option value="Nara">奈良県 - Nara</option> <option value="Wakayama">和歌山県 - Wakayama</option> <option value="Tottori">鳥取県 - Tottori</option> <option value="Shimane">島根県 - Shimane</option> <option value="Okayama">岡山県 - Okayama</option> <option value="Hiroshima">広島県 - Hiroshima</option> <option value="Yamaguchi">山口県 - Yamaguchi</option> <option value="Tokushima">徳島県 - Tokushima</option> <option value="Kagawa">香川県 - Kagawa</option> <option value="Ehime">愛媛県 - Ehime</option> <option value="Kochi">高知県 - Kochi</option> <option value="Fukuoka">福岡県 - Fukuoka</option> <option value="Saga">佐賀県 - Saga</option> <option value="Nagasaki">長崎県 - Nagasaki</option> <option value="Kumamoto">熊本県 - Kumamoto</option> <option value="Oita">大分県 - 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