CINXE.COM

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd"> <html lang="en" class=""> <head><script type="text/javascript" src="/_static/js/bundle-playback.js?v=HxkREWBo" charset="utf-8"></script> <script type="text/javascript" src="/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("http://maps.google.com/support/","20110623060735","https://web.archive.org/","web","/_static/", "1308809255"); </script> <link rel="stylesheet" type="text/css" href="/_static/css/banner-styles.css?v=S1zqJCYt" /> <link rel="stylesheet" type="text/css" href="/_static/css/iconochive.css?v=3PDvdIFv" />  <pre style="font-size: 0;display: none;visibility: hidden;"> </pre> <script type="text/javascript">serverResponseTimeDelta=window.external&&window.external.pageT?window.external.pageT:-1;pageStartTime=new Date().getTime();</script> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"/> <title>Maps Help</title> <meta name="description" content="Official Maps Help Center where you can find tips and tutorials on using Maps and other answers to frequently asked questions."/> <meta name="google-site-verification" content="l0nCskQHeO/C11y6qeq7ngDGZ0QVdN1hX7F4SGj3PHg="/> <link rel="canonical" href="https://web.archive.org/web/20110623060735/http://maps.google.com/support/?hl=en"/> <link rel="icon" href="//web.archive.org/web/20110623060735im_/http://www.google.com/favicon.ico"/> <link rel="stylesheet" type="text/css" href="https://web.archive.org/web/20110623060735cs_/http://maps.google.com/support/bin/resource/all.css?v=291_2"/> <script type="text/javascript"> var internal = 0; var hc_protocol = "http://"; var hc_page_info = "homepage"; var country = 'US'; var countryGroup = 'Americas'; var autoExpand = ''; var rec_eng_type = "CONSUMER"; var global_error_general = "Sorry, we weren't able to submit your information. Please try again."; var hc_urchin = "UA-18500-14"; var global_hc_bookmark = new Array("add","remove","toggle"); global_hc_bookmark.add = new Array(); global_hc_bookmark.remove = new Array(); global_hc_bookmark.toggle = new Array(); global_hc_bookmark["add"].url = ""; global_hc_bookmark["add"].token = ""; global_hc_bookmark["remove"].url = ""; global_hc_bookmark["remove"].token = ""; global_hc_bookmark["toggle"].url = ""; global_hc_bookmark["toggle"].token = ""; </script> <script src="//web.archive.org/web/20110623060735js_/http://maps.google.com/support/bin/resource/js_variables.js?v=3&hl=en" type="text/javascript"></script> <script type="text/javascript" src="//web.archive.org/web/20110623060735js_/http://www.google.com/receng/js/receng.js"></script> <script type="text/javascript" src="//web.archive.org/web/20110623060735js_/http://www.google.com/jsapi"></script> <script src="//web.archive.org/web/20110623060735js_/http://maps.google.com/support/bin/resource/search_util.js?v=2" type="text/javascript"></script> <script type="text/javascript"> enableSearchSuggest("015370535719049289317:fwtvunla7fg"); </script> <script src="//web.archive.org/web/20110623060735js_/http://maps.google.com/support/bin/resource/js_minified.js?v=87" type="text/javascript"></script> <script src="//web.archive.org/web/20110623060735js_/http://maps.google.com/support/bin/resource/tooltips_static.js?v=3" type="text/javascript"></script> <script src="//web.archive.org/web/20110623060735js_/http://www.google-analytics.com/ga.js" type="text/javascript"></script> <script type="text/javascript"> var analytics_async = 0; </script> <script src="//web.archive.org/web/20110623060735js_/http://maps.google.com/support/bin/resource/urchin_util.js?v=7" type="text/javascript"></script> <script type="text/javascript"> var cookiePathArray = []; </script> <script type="text/javascript"> urchinTracker('\x2Fsupport\x2F?hl=en'); </script> </head> <body onload=" if(document.getElementById('query')){ document.getElementById('query').focus();} getRecommendations(rec_eng_type, gaia_name, hc_lang);makeRequest('/support/bin/stats?r='+serverResponseTimeDelta+'&l='+(new Date().getTime()-pageStartTime)); " dir="ltr" class=" index_page ltr lang_en show_modules show_leftnav homepage_searchbox other other modules_widescreen new-ui-index "> <a href="#content" class="skiplink">Skip to content</a> <div class="wrapper" id="baseDiv"> <div class="one_google"> <a href="https://web.archive.org/web/20110623060735/https://www.google.com/accounts/Login?continue=http%3A%2F%2Fmaps.google.com%2Fsupport%2F&/">Sign in</a> </div> <div id="hc_error"></div> <div class="header_wrapper "> <table class="header"> <tr><td class="logo"> <a href="https://web.archive.org/web/20110623060735/http://maps.google.com/" onclick="track('Header', 'Logo')"> <img src="//web.archive.org/web/20110623060735im_/http://www.google.com/intl/en/images/logos/maps_logo.gif" alt="Google" height="40" class="logo"/> </a> </td><td class="header_right"> </td> <td class="header_right"> </td> </tr> </table> </div> <div class="header_bar "> <h1>Maps Help</h1> <div class="clear"></div> </div> <table class="layout" border="0"><tr> <td class="left_column"> <ul class="leftnav"> <li class="nav_on"> <a href="https://web.archive.org/web/20110623060735/http://maps.google.com/support/" onclick="track("Left Nav", "Help topics");">Help articles</a> </li> <li class="forum"> <a href="https://web.archive.org/web/20110623060735/http://www.google.com/support/forum/p/maps?hl=en&utm_source=HC&utm_medium=leftnav&utm_campaign=maps" onclick="track("Left Nav", "u2u");">Help forum</a> </li> <li class="LeftNav_LBC first"> <a href="https://web.archive.org/web/20110623060735/http://maps.google.com/local/add?hl=en" onclick="track('LeftNav', 'LBC');">Google Places</a> </li> <li class="LeftNav_LatLongBlog"> <a href="https://web.archive.org/web/20110623060735/http://google-latlong.blogspot.com/" onclick="track('LeftNav', 'LatLongBlog');">Google Lat Long Blog</a> </li> <li class="LeftNav_WaterCoolerBlog"> <a href="https://web.archive.org/web/20110623060735/http://maps-forum-announcements.blogspot.com/" onclick="track('LeftNav', 'WaterCoolerBlog');">Maps Support Blog</a> </li> <li class="LeftNav_Add"> <a href="https://web.archive.org/web/20110623060735/http://maps.google.com/help/maps/getmaps/" onclick="track('LeftNav', 'Add');">Add a map to your site</a> </li> <li class="LeftNav_Partner"> <a href="https://web.archive.org/web/20110623060735/http://www.google.com/mapcontent" onclick="track('LeftNav', 'Partner');">Submit Your Map Content</a> </li> <ul id="LeftNavZippyContent_Topic" style="display:none"> </ul></li> <div id="ChatSupportRosterSection"></div> </td> <td class="content new-ui"> <div class="inner_content "> <div id="hcError" style="display:none"></div> <div class="landing-section searchbox-icon"> <h2>What can we help you with?</h2> <form name="search_form" id="search_form" title="Search Help" method="get" action="/web/20110623060735/http://maps.google.com/support/bin/search.py" onsubmit="track('Search Help', document.getElementById('query').value);" class=""> <input type="hidden" name="ctx" value="en:searchbox"/> <input size="60" type="text" name="query" class="searchbox" autocomplete="off" title="Search" value="" id="query"/> <input type="submit" value="Search Help"/> </form> <p>Example: "country" or "street view"</p> </div> <div class="clear"></div> <div class="p13n_box2 new-ui-alert" id="p13n_box" style=""> <a href="javascript:setCookies_default('p13n_box_33_FollowWorld', 1, '','30'); hideLayer('p13n_box'); track('P13n Box - FollowWorld', 'Hide');" class="hide_link">Hide </a> <h2></h2> <p><strong>Want to know when the imagery of a particular area is updated?</strong> <a href="https://web.archive.org/web/20110623060735/http://www.followyourworld.appspot.com/" target="_blank" onclick="track('P13n Box - FollowWorld', 'Follow');"> Follow Your World</a>.</p> </div> <a name="content"></a> <div id="page-content"> <div id="zippy-dropdown-container" class="zippy-dropdown-container-hide"></div> <div class="landing-section recommend-icon"> <h3>Recommended articles</h3> <div class="landing-columns"> <ul class="column"> <li> <a href="https://web.archive.org/web/20110623060735/http://www.google.com/support/forum/p/maps/thread?tid=114caf87f988bead&hl=en" onclick="track('Recommended Articles Module', 'cbu2u 0');"> missing event map link in google caledar</a> <img src="//web.archive.org/web/20110623060735im_/http://www.google.com/help/hc/images/discussion.gif" align="absmiddle"/> <span class="light_subtext">6 </span> </li> <li> <a href="https://web.archive.org/web/20110623060735/http://www.google.com/support/forum/p/maps/thread?tid=5a89439961e14f22&hl=en" onclick="track('Recommended Articles Module', 'cbu2u 1');"> How are you liking the new "My Places"? Share your thoughts and suggestions.</a> <img src="//web.archive.org/web/20110623060735im_/http://www.google.com/help/hc/images/discussion.gif" align="absmiddle"/> <span class="light_subtext">70 </span> </li> <li> <a href="/web/20110623060735/http://maps.google.com/support/bin/answer.py?hl=en&answer=18539&ctx=cb&src=cb&cbid=fcts7gzckf97&cbrank=2" onclick="track('Recommended Articles Module', 'cb 18539');"> Searching with latitude and longitude coordinates</a> </li> </ul><ul class="column"> <li> <a href="/web/20110623060735/http://maps.google.com/support/bin/answer.py?hl=en&answer=144356&ctx=cb&src=cb&cbid=1ntudhtqcl8oj&cbrank=3" onclick="track('Recommended Articles Module', 'cb 144356');"> Walking, biking and public transit directions</a> </li> <li> <a href="/web/20110623060735/http://maps.google.com/support/bin/answer.py?hl=en&answer=7093&ctx=cb&src=cb&cbid=-dgmfsym0xont&cbrank=4" onclick="track('Recommended Articles Module', 'cb 7093');"> Setting a default location</a> </li> <li> <a href="/web/20110623060735/http://maps.google.com/support/bin/answer.py?hl=en&answer=1334236&ctx=cb&src=cb&cbid=1mcqxxxrucjuc&cbrank=5" onclick="track('Recommended Articles Module', 'cb 1334236');"> How do I look up latitude and longitude coordinates on Google Maps?</a> </li> </ul> </div> </div> <div style="clear:both"></div> <div class="landing-section learnmore-icon"> <h3>Learn more about using Maps</h3> <div class="landing-columns"> <ul class="homepagetopics column"> <li class="title topic_title_15920"> <h2> Getting Started </h2> <ul> <li><a href="/web/20110623060735/http://maps.google.com/support/bin/topic.py?hl=en&topic=21670" onclick="track('Homepage body', '21670');" class="answer-">Maps User Guide</a> <li><a href="/web/20110623060735/http://maps.google.com/support/bin/topic.py?hl=en&topic=1465" onclick="track('Homepage body', '1465');" class="answer-">Learn the Basics</a> <li><a href="/web/20110623060735/http://maps.google.com/support/bin/topic.py?hl=en&topic=20021" onclick="track('Homepage body', '20021');" class="answer-">Beyond the Basics</a> <li class="answer-1334236"> <a href="/web/20110623060735/http://maps.google.com/support/bin/answer.py?hl=en&answer=1334236" onclick="track('Homepage body', '/support/bin/answer.py?hl=en&answer=1334236');" class="answer-">How do I look up latitude and longitude coordinates on Google Maps? </a> </li> </ul></li> <li class="title topic_title_28902"> <h2> Popular Features </h2> <ul> <li><a href="/web/20110623060735/http://maps.google.com/support/bin/topic.py?hl=en&topic=28903" onclick="track('Homepage body', '28903');" class="answer-">Directions</a> <li><a href="/web/20110623060735/http://maps.google.com/support/bin/topic.py?hl=en&topic=28909" onclick="track('Homepage body', '28909');" class="answer-">Street View</a> <li><a href="/web/20110623060735/http://maps.google.com/support/bin/topic.py?hl=en&topic=28908" onclick="track('Homepage body', '28908');" class="answer-">Traffic</a> <li><a href="/web/20110623060735/http://maps.google.com/support/bin/topic.py?hl=en&topic=23878" onclick="track('Homepage body', '23878');" class="answer-">Maps API</a> <li><a href="/web/20110623060735/http://maps.google.com/support/bin/topic.py?hl=en&topic=28907" onclick="track('Homepage body', '28907');" class="answer-">Transit</a> <li><a href="/web/20110623060735/http://maps.google.com/support/bin/topic.py?hl=en&topic=28906" onclick="track('Homepage body', '28906');" class="answer-">My Location</a> <li class="answer-147827"> <a href="https://web.archive.org/web/20110623060735/http://www.google.com/support/mobile/bin/topic.py?topic=13536" onclick="track('Homepage body', 'https://web.archive.org/web/20110623060735/http://www.google.com/support/mobile/bin/topic.py?topic=13536');" class="answer-">Maps for mobile </a> </li> </ul></li> </ul><ul class="homepagetopics column"> <li class="title topic_title_23520"> <h2> Map Your World </h2> <ul> <li><a href="/web/20110623060735/http://maps.google.com/support/bin/topic.py?hl=en&topic=23523" onclick="track('Homepage body', '23523');" class="answer-">My Maps</a> <li><a href="/web/20110623060735/http://maps.google.com/support/bin/topic.py?hl=en&topic=23522" onclick="track('Homepage body', '23522');" class="answer-">Community Edits</a> <li><a href="https://web.archive.org/web/20110623060735/http://www.google.com/support/mapmaker/" onclick="track('Homepage body', '23521');" class="answer-">Map Maker</a> <li class="answer-164146"> <a href="https://web.archive.org/web/20110623060735/http://sketchup.google.com/support/bin/topic.py?topic=23605" onclick="track('Homepage body', 'https://web.archive.org/web/20110623060735/http://sketchup.google.com/support/bin/topic.py?topic=23605');" class="answer-">Building Maker </a> </li> </ul></li> <li class="title topic_title_29021"> <h2> Fix a Problem </h2> <ul> <li><a href="/web/20110623060735/http://maps.google.com/support/bin/topic.py?hl=en&topic=10781" onclick="track('Homepage body', '10781');" class="answer-">Troubleshooting</a> <li class="answer-162873"> <a href="/web/20110623060735/http://maps.google.com/support/bin/answer.py?hl=en&answer=162873" onclick="track('Homepage body', '/support/bin/answer.py?hl=en&answer=162873');" class="answer-">Report a problem </a> </li> <li><a href="/web/20110623060735/http://maps.google.com/support/bin/static.py?page=known_issues.cs" onclick="track('Homepage body', 'Known issues');">Known issues</a> </li> </ul></li> <li class="title topic_title_combo"> <h2>Help resources</h2> <ul> <li> <a href="https://web.archive.org/web/20110623060735/http://maps.google.com/help/maps/casestudies/" onclick="track('Combo Module', 'success_stories');" class="combo-item" style="background-image:url(/web/20110623060735im_/http://maps.google.com/support/)">Success Stories</a> </li> <li> <a href="/web/20110623060735/http://maps.google.com/support/bin/static.py?page=suggestions.cs" onclick="track('Combo Module', 'suggestions');" class="combo-item" style="background-image:url(//web.archive.org/web/20110623060735im_/http://www.google.com/images/icons/product/patents-16.png)">Feature Suggestions</a> </li> <li> <a href="https://web.archive.org/web/20110623060735/http://www.google.com/support/places?hl=en" onclick="track('Combo Module', 'places_help');" class="combo-item" style="background-image:url(/web/20110623060735im_/http://maps.google.com/support/)">Google Places Help</a> </li> </ul> </li> </ul> <div class="clear"></div> </div> </div> </div> <div class="clear"></div> </div> </td> </tr></table> <div class="footer-nav"> <p> <a href="https://web.archive.org/web/20110623060735/http://maps.google.com/" onclick="track('Footer', 'Product home')">Maps</a> - <a href="/web/20110623060735/http://maps.google.com/support/bin/request.py" onclick="track('Footer', 'Contacting us')">Contacting Us</a> - <a href="https://web.archive.org/web/20110623060735/http://www.google.com/support/?hl=en" onclick="track('Footer', 'Help with other products')">Help with other Google products</a> - <form method="post" id="changelang" name="changelang" action="javascript: setCookies_default('LocalSupportLocale', this.document.changelang.lang.value, 'dropdown'); track('LanguageDropdown', this.document.changelang.lang.value);" class="lang_dropdown"> <label for="lang">Change language:</label> <select name="lang" id="lang" onchange="document.getElementById('changelang').submit();"> <option value="ar">العربية</option> <option value="bg">Български</option> <option value="bn">বাংলা</option> <option value="ca">Català</option> <option value="cs">Česky</option> <option value="sr">Српски</option> <option value="da">Dansk</option> <option value="de">Deutsch</option> <option value="en" selected="selected" class="selected">English (US)&lrm;</option> <option value="es">Español</option> <option value="fr">Français</option> <option value="it">Italiano</option> <option value="lv">Latviešu</option> <option value="lt">Lietuvių</option> <option value="hu">Magyar</option> <option value="nl">Nederlands</option> <option value="no">Norsk</option> <option value="pl">Polski</option> <option value="pt">Português (Portugal)&lrm;</option> <option value="br">Português (Brasil)&lrm;</option> <option value="hr">Hrvatski</option> <option value="ro">Română</option> <option value="sk">Slovenský</option> <option value="sl">Slovenščina</option> <option value="fi">Suomi</option> <option value="sv">Svenska</option> <option value="ru">Русский</option> <option value="th">ภาษาไทย</option> <option value="tl">Tagalog</option> <option value="tr">Türkçe</option> <option value="uk">Українська</option> <option value="el">Ελληνικά</option> <option value="iw">עברית</option> <option value="gu">ગુજરાતી</option> <option value="hi">हिन्दी</option> <option value="kn">ಕನ್ನಡ</option> <option value="ml">മലയാളം</option> <option value="mr">मराठी</option> <option value="or">Oriya</option> <option value="ta">தமிழ்</option> <option value="te">తెలుగు</option> <option value="vi">Tiếng Việt</option> <option value="cn">中文（简体）&lrm;</option> <option value="b5">中文（繁體）&lrm;</option> <option value="jp">日本語</option> <option value="kr">한국어</option> </select> </form> </p> <div><p> <span class="footer-copyright"> ©2011 Google </span> <span> - <a href="https://web.archive.org/web/20110623060735/http://www.google.com/intl/en/" onclick="track('Footer', 'GoogleHome'); ">Home</a> </span> <span> - <a href="https://web.archive.org/web/20110623060735/http://www.google.com/intl/en/privacy.html" onclick="track('Footer', 'PrivacyPolicy'); ">Privacy Policy</a> </span> <span> - <a href="https://web.archive.org/web/20110623060735/http://maps.google.com/intl/en/help/terms_maps.html" onclick="track('Footer', 'Terms'); ">Terms of Service</a> </span> </p></div> </div> </div> <script type="text/javascript"> googlehelp.Links.initLinks( [autoExpand, browser, browserGroup, os, osGroup, country], internal); if (googlehelp.initEls) { if (autoExpand) { googlehelp.initEls([autoExpand], userSettings, userSettingsDropdownText); } else { googlehelp.initEls([autoExpand, browser, browserGroup, os, osGroup, country, countryGroup], userSettings, userSettingsDropdownText); } } </script> <script src="//web.archive.org/web/20110623060735js_/http://www.google.com/accounts/hosted/helpcenter/js/tooltips/TooltipLoader.js" type="text/javascript"> </script> <link href="//web.archive.org/web/20110623060735cs_/http://www.google.com/accounts/hosted/helpcenter/css/tooltips/TooltipLoader.css" type="text/css" rel="stylesheet"/> <script src="//web.archive.org/web/20110623060735js_/http://www.google.com/accounts/hosted/helpcenter/js/tooltips/XMLHttpRequest.js" type="text/javascript"></script> <div class="tooltipPopup" style="visibility:hidden;display:none;" id="loadingDiv"><strong>Loading...</strong><br/> <br/><br/><br/> <img src="//web.archive.org/web/20110623060735im_/http://www.google.com/accounts/hosted/helpcenter/images/tooltips/spin_32.gif" alt="" style="width:32px; height:32px; border-style:none;"/><br/><br/><br/> </div> <iframe scrolling="no" class="tooltipPopup" frameborder="0" id="tooltipIframe"></iframe> <script type="text/javascript"> </script> <script src="//web.archive.org/web/20110623060735js_/http://maps.google.com/support/bin/resource/js_validate_static.js?v=17" type="text/javascript"></script> <script type="text/javascript"> track('P13n Box - FollowWorld', 'Impression'); track('LeftNav', 'LBC - Impression'); track('LeftNav', 'LatLongBlog - Impression'); track('LeftNav', 'WaterCoolerBlog - Impression'); track('LeftNav', 'Add - Impression'); track('LeftNav', 'Partner - Impression'); setCookies_default('p13n_box_impr_33_FollowWorld', '1', '','30'); </script> </body> </html>