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class="icon-home"/>Home</a> <a class="page-header__print" title="Afdrukken"><span aria-hidden="true" class="icon-printer"/>Begin</a></div></div> </div> <div class="block block--block-blackboard-page-title " id="block-blackboard-page-title" data-block-plugin-id="page_title_block"> <h1><span>Vragen over de Blackboard-app</span> </h1> </div> <div class="block block--block-liftslot-fullspanbanner " id="block-liftslot-fullspanbanner" data-block-plugin-id="block_content:582f9bde-be9a-4fe6-b87f-1314126a7021"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><div data-lift-slot="fb2baad0-4af7-11e7-b2aa-9d057867a0b0"></div></div> </div> <div class="block block--block-liftslot-studentlandingbanner " id="block-liftslot-studentlandingbanner" data-block-plugin-id="block_content:36968852-eb69-4598-8fc0-afc21978c52f"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><div 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id="block-views-block-view-english-spanish-only-content-block-1" data-block-plugin-id="views_block:view_english_spanish_only_content-block_1"> <div><div class="view view-view-english-spanish-only-content view-id-view_english_spanish_only_content view-display-id-block_1 js-view-dom-id-6f77f947228c415a45c38d709614e5d8a3c9f11801b8f2188f327e4de8939295"> </div> </div> </div> <div class="block block--block-covid19 " id="block-covid19" data-block-plugin-id="block_content:8fc27601-7e34-4c40-9fb8-408a55c149c7"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><div class="block--warn-alert-triangle"> <div class="block block--block-blackboard-content "> <p>Een speciale opmerking van product management over COVID-19: Het team heeft verschillende preventieve infrastructuurmaatregelen getroffen om voorbereid te zijn op de aanzienlijke toename van verkeer doordat een groeiend aantal scholen overgaat op cursussen die volledig online zijn. We zullen de ontwikkelingen nauwlettend in de gaten houden en eventueel extra stappen zetten om een naadloze service te kunnen bieden.</p> </div> </div></div> </div> </div> </div> </div> </header> <main role="main"> <a id="main-content" tabindex="-1"></a> <div class="page-content"> <ul class="visually-hidden accessible-navigation__content"> </ul> <div class="region region-content"> <div data-drupal-messages-fallback class="hidden"></div> <div class="block block--block-views-block-view-applies-to-original-course-view-admin-block-1 views-element-container" id="block-views-block-view-applies-to-original-course-view-admin-block-1" data-block-plugin-id="views_block:view_applies_to_original_course_view_admin-block_1"> <div><div class="view view-view-applies-to-original-course-view-admin view-id-view_applies_to_original_course_view_admin view-display-id-block_1 js-view-dom-id-0c8ab773ded891f4de01568be1c3af09f1c05e587751b35fdbd5f8c40ad35d8e"> </div> </div> </div> <div class="block 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class="block block--block-blackboard-content " id="block-blackboard-content" data-block-plugin-id="system_main_block"> <article role="article" about="/nl-nl/Blackboard_App/FAQs"> <div> <div class="field field--name-field-content-page-paragraphs field--type-entity-reference-revisions field--label-hidden field__items"> <div class="paragraph paragraph--type--basic-content-paragraph paragraph--view-mode--default"> <div class="field field--name-field-content field--type-text-long field--label-hidden field__item"><h2><a id="install_faq" name="install_faq"></a>Installatievragen</h2> <h3><a id="compatible" name="compatible"></a>Op welke apparaten kan ik de app gebruiken?</h3> <p>Je moet een apparaat hebben met een van de volgende besturingssystemen:</p> <p class="indent">iOS 11+<br/> Android 5+</p> <p class="note">De Windows-versie van de Blackboard-app wordt niet meer ondersteund en is op 31 december 2019 uit de Microsoft Store verwijderd.</p> <h3><a id="OS" name="OS"></a>Hoe krijg ik het juiste besturingssysteem op mijn Apple-apparaat?</h3> <p>De Blackboard-app ondersteunt iOS 11+. Als je wilt weten welke versie van het besturingssysteem je gebruikt, ga je naar <a class="external" href="https://web.archive.org/web/20200421004115/http://support.apple.com/kb/ht2188">iPhone, iPad, iPod: de softwareversie achterhalen</a>.</p> <p>Raadpleeg voor informatie over het bijwerken van je iOS-software <a class="external" href="https://web.archive.org/web/20200421004115/http://support.apple.com/kb/ht4623">iOS-software op een iPhone, iPad of iPod touch bijwerken</a>.</p> <h3><a id="available"></a></h3> <h3><a id="cost"></a>Hoeveel kost de Blackboard-app voor studenten?</h3> <p>Helemaal niks! De app is gratis voor studenten. Veel plezier.</p> <hr/><h2><a id="login_faq"></a>Inlogvragen</h2> <h3><a id="school_search"></a>Wat moet ik doen als mijn school niet in de zoekresultaten voorkomt?</h3> <p>Op het aanmeldscherm van de app moet je eerst zoeken naar de naan van je school. Als je school niet in de zoekresultaten voorkomt, neem dan contact op met de helpdesk van je school. De helpdesk kan je laten weten of je school mobiele toegang heeft ingeschakeld, je de correcte naam geven om naar te zoeken, en of er technische problemen zijn waardoor je school niet in de zoekresultaten voorkomt. Er staat meestal wel een link of e-mailadres van de helpdesk op de website van je school.</p> <h3><a id="username_password"></a>Wat moet ik doen als ik mijn gebruikersnaam of wachtwoord ben vergeten?</h3> <p>We willen je graag helpen als je problemen hebt met je gebruikersnaam of wachtwoord, maar Blackboard heeft geen toegang tot de gegevens van je account. Neem contact op met de helpdesk van je school om je inloggegevens op te vragen of te resetten. Er staat meestal wel een link of e-mailadres van de helpdesk op de Blackboard-website van je school.</p> <h3><a id="instructors" name="instructors"></a>Is de Blackboard-app geschikt voor cursusleiders?</h3> <p>Als je als cursusleider bent ingeschreven bij een cursus, wordt de cursus niet vermeld op de pagina <span class="interface">Cursussen</span> in de Blackboard-app. Cursusleiders kunnen de <a href="/web/20200421004115/https://help.blackboard.com/nl-nl/Blackboard_Instructor">Blackboard Instructor-app</a> gebruiken.</p> <h3>Hoe log ik uit bij de app?</h3> <p>Tik op de knop <span class="interface">Menu</span>, selecteer <span class="interface">Instellingen</span> en selecteer <span class="interface">Uitloggen</span>. Als je vanuit een cursus wilt uitloggen, tik je op de pijl-links totdat de knop <span class="interface">Menu</span> wordt weergegeven.</p> <hr/><h2>Algemene vragen</h2> <h3>Is de app beschikbaar in mijn taal?</h3> <p>De Blackboard-app is beschikbaar in meer dan 30 talen, waaronder Engels, Nederlands, Arabisch, Chinees, Duits, Italiaans, Japans, Koreaans, Portugees en Spaans. Zie de <a href="/web/20200421004115/https://help.blackboard.com/nl-nl/Blackboard_App/Release_Notes">releaseopmerkingen voor de volledige lijst met ondersteunde talen</a>.</p> <p>De taal van de app wordt bepaald door het besturingssysteem van het apparaat, niet door de taalinstelling van Blackboard Learn. Taalinstellingen hebben invloed op de interface van de app, niet op de cursusinhoud.</p></div> </div> </div> </div> </article> </div> </div> <div class="sidebar-content"> <aside class="layout-sidebar-first" role="complementary"> <div class="region region-sidebar-first"> <div class="block block--block-blackboardtoc " id="block-blackboardtoc" data-block-plugin-id="block_content:4f34edb4-a6a1-4e3f-8c03-8d5a8128855b"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><div class="table-of-contents" id="table-of-contents"> <h3 class="table-of-contents__title">Op deze pagina</h3> <ul class="table-of-contents__list"></ul></div></div> </div> </div> </aside> </div> </div> </main> <div class="pre-footer"> <div class="pre-footer__second"> <div class="region region-prefooter-second"> <div class="block block--block-floatingbuttons " id="block-floatingbuttons" data-block-plugin-id="block_content:de7e5770-c178-4c6a-9ae2-9342ebdc76c1"> <div class="field 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