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Terms of Use | PayProp

<!DOCTYPE html><!-- This site was created in Webflow. https://webflow.com --><!-- Last Published: Thu Mar 27 2025 09:55:40 GMT+0000 (Coordinated Universal Time) --><html data-wf-domain="www.payprop.com" data-wf-page="65e07163fa8c35f3c2d40493" data-wf-site="65a67b5291c9aa20154546df" lang="en" data-wf-locale="en"><head><meta charset="utf-8"/><title>Terms of Use | PayProp</title><link rel="alternate" hrefLang="x-default" href="https://www.payprop.com/terms"/><link rel="alternate" hrefLang="en" href="https://www.payprop.com/terms"/><link rel="alternate" hrefLang="en-CA" href="https://www.payprop.com/ca/terms"/><link rel="alternate" hrefLang="en-ZA" href="https://www.payprop.com/za/terms"/><link rel="alternate" hrefLang="en-US" href="https://www.payprop.com/us/terms"/><link rel="alternate" hrefLang="en-GB" href="https://www.payprop.com/uk/terms"/><meta content="Explore the Terms of Use that govern your use of the PayProp platform, ensuring a transparent and compliant experience." name="description"/><meta content="Terms of Use | PayProp" property="og:title"/><meta content="Explore the Terms of Use that govern your use of the PayProp platform, ensuring a transparent and compliant experience." property="og:description"/><meta content="https://cdn.prod.website-files.com/6500ba2302b52f6b14f0c027/652343c61f5870e14409c17d_OG_blog.webp" property="og:image"/><meta content="Terms of Use | PayProp" property="twitter:title"/><meta content="Explore the Terms of Use that govern your use of the PayProp platform, ensuring a transparent and compliant experience." property="twitter:description"/><meta content="https://cdn.prod.website-files.com/6500ba2302b52f6b14f0c027/652343c61f5870e14409c17d_OG_blog.webp" property="twitter:image"/><meta property="og:type" content="website"/><meta content="summary_large_image" name="twitter:card"/><meta content="width=device-width, initial-scale=1" name="viewport"/><meta content="YKZ8sEKxPWKtxiJAzLjnnQXtHGAAuSb36XeIIeldI8E" name="google-site-verification"/><meta content="Webflow" name="generator"/><link href="https://cdn.prod.website-files.com/65a67b5291c9aa20154546df/css/fs-pp.webflow.78e0083b2.css" rel="stylesheet" type="text/css"/><link href="https://fonts.googleapis.com" rel="preconnect"/><link href="https://fonts.gstatic.com" rel="preconnect" crossorigin="anonymous"/><script src="https://ajax.googleapis.com/ajax/libs/webfont/1.6.26/webfont.js" type="text/javascript"></script><script type="text/javascript">WebFont.load({ google: { families: ["Inconsolata:400,700"] }});</script><script type="text/javascript">!function(o,c){var n=c.documentElement,t=" w-mod-";n.className+=t+"js",("ontouchstart"in o||o.DocumentTouch&&c instanceof DocumentTouch)&&(n.className+=t+"touch")}(window,document);</script><link href="https://cdn.prod.website-files.com/65a67b5291c9aa20154546df/65ba322c9bc09c4c885bb034_payprop_favicon.png" rel="shortcut icon" type="image/x-icon"/><link href="https://cdn.prod.website-files.com/65a67b5291c9aa20154546df/65ba32312eb42c15439c529e_payprop.png" rel="apple-touch-icon"/><link href="https://www.payprop.com/terms" rel="canonical"/><!-- Geotargetly redirect --> <script> (function(g,e,o,t,a,r,ge,tl,y,s){ g.getElementsByTagName(o)[0].insertAdjacentHTML('afterbegin','<style id="georedirect1707773984131style">body{opacity:0.0 !important;}</style>'); 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margin-bottom: 3px; color: inherit !important; font-size: 0.875rem; font-weight: 400; text-align: left; letter-spacing: 0px; text-transform: none; } /* Inputs */ .hubspot_form-embed form input[type="text"], .hubspot_form-embed form input[type="email"], .hubspot_form-embed form input[type="password"], .hubspot_form-embed form input[type="tel"], .hubspot_form-embed form input[type="number"], .hubspot_form-embed form input[type="file"], .hubspot_form-embed form select, .hubspot_form-embed form textarea { display: inline-block; padding: 0.5rem; width: 100% !important; height: 3rem; background-color: #fff; border: 1px solid var(--greyscale-400); border-radius: 0.25rem; line-height: 1; transition: border-color 0.1s; color: inherit !important; text-decoration: inherit; font-size: inherit; } /* Inputs - list */ .hubspot_form-embed form .inputs-list { margin: 0; padding: 0; list-style: none; } /* Inputs - textarea */ .hubspot_form-embed form textarea { min-height: 80px; } .hubspot_form-embed form input[type="checkbox"] { position: relative; top: 3px; } /* Headings and text */ .hubspot_form-embed .hs-richtext, .hubspot_form-embed .hs-richtext p { font-size: 0.875rem; margin: 0 0 1.4rem; } /* Validation */ .hubspot_form-embed .hs-form-required { color: #ef6b51; } .hubspot_form-embed .hs-input.invalid.error { border-color: #ef6b51; } .hubspot_form-embed .hs-error-msg { display: block; margin-top: 0.35rem; margin-bottom: 5px; min-height: 0; height: auto; font-size: 13px; line-height: 14px; } .hubspot_form-embed .hs-error-msg, .hubspot_form-embed .legal-consent-container .hs-error-msgs label { color: #c51b0f !important; } /* Submit button */ .hubspot_form-embed form input[type="submit"], .hubspot_form-embed form .hs-button { border-style: solid; border-width: 0.125rem; border-color: var(--primary-red) var(--primary-red) var(--darker-red); background-color: var(--primary-red); color: var(--white); text-align: center; border-radius: 0.25rem; margin-left: 0; margin-right: 0; padding: 0.75rem 1.75rem; font-size: 0.875rem; font-weight: 700; line-height: 1.2; transition: color 0.1s, border-color 0.1s, background-color 0.1s; position: relative; } .hubspot_form-embed .hs-button:hover { border-color: var(--darker-red) var(--darker-red) var(--darkest-red); background-color: var(--darker-red); cursor: pointer; } /* Legal consent */ .hubspot_form-embed .legal-consent-container { margin-bottom: 1.5rem; } /* Contact form hook */ @media (min-width: 768px) { .hubspot_form-embed form.contact .hs-button, .hubspot_form-embed form.contact input[type="submit"] { width: auto; } } /* Small screens */ @media (max-width: 480px) { .hubspot_form-embed .input { margin-right: 0 !important; } } .hubspot_form-embed form select { -moz-appearance: none; -webkit-appearance: none; appearance: none; background-position: right 0.5rem center !important; background-image: url(https://cdn.prod.website-files.com/6500ba2302b52f6b14f0c027/65022ebef0b653793f43873a_Icon-r.svg); background-position: 100%; background-repeat: no-repeat; background-size: 1.25rem 1.25rem; color: inherit; text-decoration: inherit; font-size: inherit; } </style> <!-- [Attributes by Finsweet] Accessibility --> <script defer src="https://cdn.jsdelivr.net/npm/@finsweet/attributes-a11y@1/a11y.js" ></script> <!-- Crazyegg tracking --> <script type="fs-cc" type="text/javascript" src="//script.crazyegg.com/pages/scripts/0052/7704.js" async="async" > </script> <!-- Start of HubSpot Embed Code --> <script type="fs-cc" type="text/javascript" id="hs-script-loader" async defer src="//js.hs-scripts.com/8690612.js"> </script> <!-- Google Tag Manager --> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-MWV4QVC7');</script> <!-- End Google Tag Manager --><!-- [Attributes by Finsweet] Table of Contents --> <script defer src="https://cdn.jsdelivr.net/npm/@finsweet/attributes-toc@1/toc.js"></script></head><body><div class="page-wrapper"><div class="custom-styles-wrapper"><div class="custom-styles_fluid w-embed"><style> /*Fluid sizing */ :root { /*Font size at 0px */ --font-from-0: 0.04; /*Font size at the 478px */ --font-to-0: 20; --vw-from-0: calc(1 / 100); --vw-to-0: calc(478 / 100); --coefficient-0: calc( (var(--font-to-0) - var(--font-from-0)) / (var(--vw-to-0) - var(--vw-from-0)) ); --base-0: calc( (var(--font-from-0) - var(--vw-from-0) * var(--coefficient-0)) / 16 ); /*Font size at 478px */ --font-from-1: 16; /*Font size at 767px */ --font-to-1: 16; --vw-from-1: calc(478 / 100); --vw-to-1: calc(767 / 100); --coefficient-1: calc( (var(--font-to-1) - var(--font-from-1)) / (var(--vw-to-1) - var(--vw-from-1)) ); --base-1: calc( (var(--font-from-1) - var(--vw-from-1) * var(--coefficient-1)) / 16 ); /*Font size at 767px */ --font-from-2: 16; /*Font size at 991px */ --font-to-2: 16; --vw-from-2: calc(767 / 100); --vw-to-2: calc(991 / 100); --coefficient-2: calc( (var(--font-to-2) - var(--font-from-2)) / (var(--vw-to-2) - var(--vw-from-2)) ); --base-2: calc( (var(--font-from-2) - var(--vw-from-2) * var(--coefficient-2)) / 16 ); /*Font size at 991px */ --font-from-3: 14; /*Font size at 1440px */ --font-to-3: 15; --vw-from-3: calc(991 / 100); --vw-to-3: calc(1440 / 100); --coefficient-3: calc( (var(--font-to-3) - var(--font-from-3)) / (var(--vw-to-3) - var(--vw-from-3)) ); --base-3: calc( (var(--font-from-3) - var(--vw-from-3) * var(--coefficient-3)) / 16 ); /*Font size at 1440px */ --font-from-4: 15; /*Font size at 1920px */ --font-to-4: 16; --vw-from-4: calc(1440 / 100); --vw-to-4: calc(1920 / 100); --coefficient-4: calc( (var(--font-to-4) - var(--font-from-4)) / (var(--vw-to-4) - var(--vw-from-4)) ); --base-4: calc( (var(--font-from-4) - var(--vw-from-4) * var(--coefficient-4)) / 16 ); /*Font size at 1920px */ --font-from-5: 16; /*Font size at 2400px */ --font-to-5: 18; --vw-from-5: calc(1920 / 100); --vw-to-5: calc(2400 / 100); --coefficient-5: calc( (var(--font-to-5) - var(--font-from-5)) / (var(--vw-to-5) - var(--vw-from-5)) ); --base-5: calc( (var(--font-from-5) - var(--vw-from-5) * var(--coefficient-5)) / 16 ); } html { font-size: calc(var(--base-5) * 1rem + var(--coefficient-5) * 1vw); } @media screen and (max-width: 1920px) { html { font-size: calc(var(--base-4) * 1rem + var(--coefficient-4) * 1vw); } } @media screen and (max-width: 1440px) { html { font-size: calc(var(--base-3) * 1rem + var(--coefficient-3) * 1vw); } } @media screen and (max-width: 991px) { html { font-size: calc(var(--base-2) * 1rem + var(--coefficient-2) * 1vw); } } @media screen and (max-width: 767px) { html { font-size: calc(var(--base-1) * 1rem + var(--coefficient-1) * 1vw); } } @media screen and (max-width: 478px) { html { font-size: calc(var(--base-0) * 1rem + var(--coefficient-0) * 1vw); } } </style></div><div class="custom-styles_general w-embed"><style> /*Make text look crisper and more legible in all browsers*/ body { text-rendering: optimizeLegibility; } /*These classes are never overwritten*/ .position-static { position: static !important; } .position-relative { position: relative !important; } .position-absolute { position: absolute !important; } .position-fixed { position: fixed !important; } .position-sticky { position: sticky !important; } .hide { display: none !important; } @media screen and (max-width: 991px) { .hide-tablet { display: none !important; } } @media screen and (max-width: 767px) { .hide-mobile-landscape { display: none !important; } } @media screen and (max-width: 479px) { .hide-mobile { display: none !important; } } .margin-0 { margin: 0rem !important; } .padding-0 { padding: 0rem !important; } .margin-top { margin-right: 0rem !important; margin-bottom: 0rem !important; margin-left: 0rem !important; } .padding-top { padding-right: 0rem !important; padding-bottom: 0rem !important; padding-left: 0rem !important; } .margin-right { margin-top: 0rem !important; margin-bottom: 0rem !important; margin-left: 0rem !important; } .padding-right { padding-top: 0rem !important; padding-bottom: 0rem !important; padding-left: 0rem !important; } .margin-bottom { margin-top: 0rem !important; margin-right: 0rem !important; margin-left: 0rem !important; } .padding-bottom { padding-top: 0rem !important; padding-right: 0rem !important; padding-left: 0rem !important; } .margin-left { margin-top: 0rem !important; margin-right: 0rem !important; margin-bottom: 0rem !important; } .padding-left { padding-top: 0rem !important; padding-right: 0rem !important; padding-bottom: 0rem !important; } .margin-horizontal { margin-top: 0rem !important; margin-bottom: 0rem !important; } .padding-horizontal { padding-top: 0rem !important; padding-bottom: 0rem !important; } .margin-vertical { margin-right: 0rem !important; margin-left: 0rem !important; } .padding-vertical { padding-right: 0rem !important; padding-left: 0rem !important; } .container-medium, .container-small, .container-large { margin-right: auto !important; margin-left: auto !important; } .spacing-clear { margin: 0 !important; padding: 0 !important; } /*Focus state style for keyboard navigation for the focusable elements*/ *[tabindex]:focus-visible:not(role="button"), input[type="file"]:focus-visible { outline: 0.125rem solid #0294d2; outline-offset: 0.125rem; } /*Add useful classes that are impossible to create inside the default WF Designer*/ /* Prevent all click and hover interaction with an element */ .pointer-events-off { pointer-events: none; } /* Enables all click and hover interaction with an element */ .pointer-events-on { pointer-events: auto; } /* Inline flex is absent from native Webflow Designer panel, this adds the class for it */ .display-inline-flex { display: inline-flex; } /* Remove top margin on first element in any rich text element */ .w-richtext > :not(div):first-child, .w-richtext > div:first-child > :first-child { margin-top: 0; } /*Remove bottom margin from last elements in any rich text element*/ .w-richtext > :last-child { margin-bottom: 0 !important; } /*Remove bottom margin from the listed items when last in a group*/ .form_check-radio:last-child, p:last-child, ul:last-child, ol:last-child, li:last-child, h1:last-child, h2:last-child, h3:last-child, h4:last-child, h5:last-child, h6:last-child, blockquote:last-child { margin-bottom: 0 !important; } /*Remove top margin from the headings when first in a group*/ /*Remove top margin from the headings when first in a group*/ h1:first-child:not(.w-richtext div h1), h2:first-child:not(.w-richtext div h2), h3:first-child:not(.w-richtext div h3), h4:first-child:not(.w-richtext div h4), h5:first-child:not(.w-richtext div h5), h6:first-child:not(.w-richtext div h6) { margin-top: 0; } /*Make the following elements inherit typography styles from the parent and not have hardcoded values. Important: You will not be able to style for example "All Links" in Designer with this CSS applied. Uncomment this CSS to use it in the project. Leave this message for future hand-off.*/ a, .w-input, .w-select, .w-tab-link, .w-nav-link, .w-dropdown-btn, .w-dropdown-link { color: inherit; text-decoration: inherit; font-size: inherit; } .hbspt-form a { color: -webkit-link; text-decoration: underline; } /* Reset default form style for custom select dropdown icon*/ .form_text-input.is-select { -moz-appearance: none; -webkit-appearance: none; appearance: none; background-position: right 0.5rem center !important; } /* Special functionality to show additional styles inside rich text elements when used on spans with an attribute of code="on". Note that inside the rich text we can create spans only by adding bold or italic to a selection */ .w-richtext [text-style="code"] { padding-right: 0.25em; padding-left: 0.25em; border-radius: 0.125rem; background-color: rgba(77, 101, 255, 0.1); font-family: Inconsolata; } .w-richtext [text-style="class"] { display: inline-block; position: relative; top: -0.125em; padding: 0.125em 0.5em; border-radius: 0.125rem; background-color: #0073e6; color: #fff; font-size: 0.75em; font-weight: inherit; } .w-richtext [text-style="tag"] { display: inline-block; position: relative; top: -0.125em; padding: 0.125em 0.5em; border-radius: 0.125rem; background-color: #be4aa5; color: #fff; font-size: 0.75em; font-weight: inherit; } .quote-slide_slider-slide-wrapper.w-slide [aria-hidden="true"] { height: 0px; } .tabs-dropdown_link-wrapper.w--current .icon-xxsmall.is-dropdown-tab { opacity: 1; } .quote-slide_slider .w-slider-dot { background: transparent; font-size: 0.75rem; margin: 1rem; box-shadow: inset 0rem 0rem 0.125rem #0294d2; } .quote-slide_slider .w-slider-dot.w-active { background: #02709f; font-size: 0.75rem; margin: 1rem; } /*Breadcrumbs*/ .breadcrumb_list, .breadcrumb_list-item { text-overflow: ellipsis; } @media (min-width: 768px) { .breadcrumb_list-item:not(:last-child)::after { bottom: -0.2em; margin-left: 0; margin-right: 0; height: 2ex; position: relative; background: 0 0; background-color: #757575; -webkit-mask: url(https://cdn.prod.website-files.com/60e466540cb47d50e0df5298/60e466540cb47d63ffdf52ae_navigate_next.svg) no-repeat center/2ex 2ex; mask: url(https://cdn.prod.website-files.com/60e466540cb47d50e0df5298/60e466540cb47d63ffdf52ae_navigate_next.svg) no-repeat center/2ex 2ex; background: url(https://cdn.prod.website-files.com/60e466540cb47d50e0df5298/60e466540cb47d63ffdf52ae_navigate_next.svg) no-repeat center/2ex 2ex; display: inline-block; width: 2ex; content: ""; vertical-align: baseline; } } @media (max-width: 767px) { .breadcrumb_list-item:nth-last-child(2) { position: static; } .breadcrumb_list-item:nth-last-child(2) .breadcrumb_link::before { margin-right: 0.25rem; bottom: -0.2em; height: 2ex; position: relative; background: 0 0; background-color: #757575; -webkit-mask: url(https://cdn.prod.website-files.com/6500ba2302b52f6b14f0c027/6515d234f444e4a6864c2ff8_arrow_back_blue.svg) no-repeat center/1.5ex 1.5ex; mask: url(https://cdn.prod.website-files.com/6500ba2302b52f6b14f0c027/6515d234f444e4a6864c2ff8_arrow_back_blue.svg) no-repeat center/1.5ex 1.5ex; background: url(https://cdn.prod.website-files.com/6500ba2302b52f6b14f0c027/6515d234f444e4a6864c2ff8_arrow_back_blue.svg) no-repeat center/1.5ex 1.5ex; display: inline-block; height: 2ex; width: 2ex; content: ""; vertical-align: baseline; } } @media (min-width: 768px) { .breadcrumb_list-item.is-white:not(:last-child)::after { -webkit-mask: url(https://cdn.prod.website-files.com/6500ba2302b52f6b14f0c027/6514897156194f53c745d734_Chevron.svg) no-repeat center/2.5ex 2.5ex; mask: url(https://cdn.prod.website-files.com/6500ba2302b52f6b14f0c027/6514897156194f53c745d734_Chevron.svg) no-repeat center/2.5ex 2.5ex; background: url(https://cdn.prod.website-files.com/6500ba2302b52f6b14f0c027/6514897156194f53c745d734_Chevron.svg) no-repeat center/2.5ex 2.5ex; } } @media (max-width: 767px) { .breadcrumb_list-item.is-white:nth-last-child(2) .breadcrumb_link::before { -webkit-mask: url(https://cdn.prod.website-files.com/6500ba2302b52f6b14f0c027/65148accdf98f44aaafb3b5d_arrow_back.svg) no-repeat center/1.5ex 1.5ex; mask: url(https://cdn.prod.website-files.com/6500ba2302b52f6b14f0c027/65148accdf98f44aaafb3b5d_arrow_back.svg) no-repeat center/1.5ex 1.5ex; background: url(https://cdn.prod.website-files.com/6500ba2302b52f6b14f0c027/65148accdf98f44aaafb3b5d_arrow_back.svg) no-repeat center/1.5ex 1.5ex; } } .rich-text.is-post blockquote strong, .rich-text.is-case blockquote strong { display: block; margin-top: 1.5rem; font-size: 1rem; font-weight: 400; } @media (max-width: 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