Opinion | Retail Dive

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Any arguments passed to .trigger() will also be passed along // to the associated function function waitForTriggerHandler() { var function_queue = []; var trigger_arguments = []; this._triggered = false; this.push = function(fn) { if (this._triggered) { // just run it immediately if handler has already been triggered fn.apply(null, trigger_arguments); } else { // otherwise add to the queue to run later function_queue.push(fn); } }; this.trigger = function() { // any arguments passed to trigger(foo, bar, baz) will also be passed along to functions in the queue // first convert any arguments to an array trigger_arguments = Array.prototype.slice.call(arguments); while (function_queue.length){ // for each function in the queue, pop it off and then execute it while passing in any // args that may have been passed to trigger(). function_queue.pop().apply(null, trigger_arguments); // The "null" above is for the value of "this". // See https://developer.mozilla.org/en-US/docs/Web/JavaScript/Reference/Global_Objects/Function/apply#Parameters } this._triggered = true; } } // set up waitToLoadAds handler window.waitToLoadAds = new waitForTriggerHandler(); // We set up the triggers for this below, they depend on whether we're loading lytics on the page </script> <script type="text/javascript"> // This token is here for test_lytics_snippet.py test: lytics-is-enabled window.googletag = window.googletag || {}; googletag.cmd = googletag.cmd || []; // initialize callback (source: https://learn.lytics.com/product-docs/lytics-javascript-tag/receiving-data-from-lytics) !function(){"use strict";var o=window.jstag||(window.jstag={}),r=[];function n(e){o[e]=function(){for(var n=arguments.length,t=new Array(n),i=0;i<n;i++)t[i]=arguments[i];r.push([e,t])}}n("send"),n("mock"),n("identify"),n("pageView"),n("unblock"),n("getid"),n("setid"),n("loadEntity"),n("getEntity"),n("on"),n("once"),n("call"),o.loadScript=function(n,t,i){var e=document.createElement("script");e.async=!0,e.src=n,e.onload=t,e.onerror=i;var o=document.getElementsByTagName("script")[0],r=o&&o.parentNode||document.head||document.body,c=o||r.lastChild;return null!=c?r.insertBefore(e,c):r.appendChild(e),this},o.init=function n(t){return this.config=t,this.loadScript(t.src,function(){if(o.init===n)throw new Error("Load error!");o.init(o.config),function(){for(var n=0;n<r.length;n++){var t=r[n][0],i=r[n][1];o[t].apply(o,i)}r=void 0}()}),this}}(); // custom init + lytics default install tag from https://activate.getlytics.com/connect?aid=2751 // see https://learn.lytics.com/understanding/product-docs/lytics-javascript-tag/configuration#configuration-options var lyticsCid = '44fda7674f94228540d8fba6786f9770'; console.log('You are using the Lytics Prod account'); jstag.init({ src: `https://c.lytics.io/api/tag/${lyticsCid}/latest.min.js`, pageAnalysis: { dataLayerPull: { disabled: true } } }); jstag.pageView(); (function(){ var sailthru_cookie, sailthru_user_id; function read_cookie(cookieName) { var re = new RegExp('[; ]'+cookieName+'=([^\\s;]*)'); var sMatch = (' '+document.cookie).match(re); if (cookieName && sMatch) return unescape(sMatch[1]); return ''; } sailthru_cookie = read_cookie('sailthru_hid'); if (sailthru_cookie.length > 56) { sailthru_user_id = sailthru_cookie.slice(32,56); jstag.send({ st_profile_id: sailthru_user_id }); } })(); jstag.call('entityReady', waitToLoadAds.trigger); setTimeout(waitToLoadAds.trigger, 1000); // also trigger lytics if it's taking too long waitToLoadAds.push(function (lytics_data) { // lytics_data won't be defined if lytics failed to load correctly. In that case // we don't need to set any segments. if (lytics_data && lytics_data.segments) { googletag.cmd.push(function() { googletag.pubads().setTargeting("LyticsSegments", lytics_data.segments); }); } }); function getUID(id) { window.dataLayer.push({'user_id': id}); }; jstag.getid(getUID); </script> <script type="text/javascript" src="/static/js/mailcheck.min.js?192616240919"></script> <script type="text/javascript" src="/static/js/dive_mailcheck.js?192616240919"></script> <script src="/static/js/app.js?262317060225"></script> <script type="text/javascript"> var divecounter_settings = {}; divecounter_settings.showSignupAd = true; </script> <script type="text/javascript" src="/static/js/divecounter.js?261616040423"></script> <script type="text/javascript"> // Special unbounce signup thing for google traffic. Test with ?test_unbounce in the URL // Note: divecounter must already be loaded. Only enabled on pages that would normally have signup ads // Note: showSignupAd is always off if prestitial is enabled! if ((typeof divecounter !== "undefined") && ($(window).width() > 640)) { var test_unbounce = (window.location.href.indexOf("?test_unbounce")>=0); var force_unbounce = (window.location.href.indexOf("signupbounce=1")>=0) || (window.location.href.indexOf("utm_campaign=Linked-HR")>=0) || (window.location.href.indexOf("utm_source=outbrain")>=0); if (test_unbounce || force_unbounce || (document.referrer.match(/^https?:\/\/(www\.google\.|news\.google\.|t\.co|twitter\.com|www\.facebook\.com)/i) && divecounter.getOption('showSignupAd') && divecounter.canShow(1,1)) ) { // dyanmically load ouibounce.js only on pages where its needed $.getScript("/static/js/ouibounce.min.js?102717100918", function(){ // Once ouibounce.js loads, call the script // We're reusing divecounter's modal instead of OuiBounce's modal code (that's why we pass it 'false') var _ouibounce = ouibounce(false, { aggressive: test_unbounce, // ignore cookie in test mode cookieName: '_viewedOuiBounce', // underscored cookies should be ignored by Varnish callback: function() { divecounter_open_ad(); } }); }); } // end should show unbounce } // end divecounter defined </script> <script type="module" src="/static/js/dist/googleAnalyticsHelper.bundle.js?290716050225" ></script>  <link rel="preconnect" href="https://dev.visualwebsiteoptimizer.com" /> <script type='text/javascript' data-cfasync="false" id='vwoCode'> window._vwo_code || (function() { var account_id=796876, version=2.0, settings_tolerance=2000, hide_element='body', hide_element_style = 'opacity:0 !important;filter:alpha(opacity=0) !important;background:none !important', /* DO NOT EDIT BELOW THIS LINE */ f=false,w=window,d=document,v=d.querySelector('#vwoCode'),cK='_vwo_'+account_id+'_settings',cc={};try{var c=JSON.parse(localStorage.getItem('_vwo_'+account_id+'_config'));cc=c&&typeof c==='object'?c:{}}catch(e){}var stT=cc.stT==='session'?w.sessionStorage:w.localStorage;code={use_existing_jquery:function(){return typeof use_existing_jquery!=='undefined'?use_existing_jquery:undefined},library_tolerance:function(){return typeof library_tolerance!=='undefined'?library_tolerance:undefined},settings_tolerance:function(){return cc.sT||settings_tolerance},hide_element_style:function(){return'{'+(cc.hES||hide_element_style)+'}'},hide_element:function(){return typeof cc.hE==='string'?cc.hE:hide_element},getVersion:function(){return version},finish:function(){if(!f){f=true;var e=d.getElementById('_vis_opt_path_hides');if(e)e.parentNode.removeChild(e)}},finished:function(){return f},load:function(e){var t=this.getSettings(),n=d.createElement('script'),i=this;if(t){n.textContent=t;d.getElementsByTagName('head')[0].appendChild(n);if(!w.VWO||VWO.caE){stT.removeItem(cK);i.load(e)}}else{n.fetchPriority='high';n.src=e;n.type='text/javascript';n.onerror=function(){_vwo_code.finish()};d.getElementsByTagName('head')[0].appendChild(n)}},getSettings:function(){try{var e=stT.getItem(cK);if(!e){return}e=JSON.parse(e);if(Date.now()>e.e){stT.removeItem(cK);return}return e.s}catch(e){return}},init:function(){if(d.URL.indexOf('__vwo_disable__')>-1)return;var e=this.settings_tolerance();w._vwo_settings_timer=setTimeout(function(){_vwo_code.finish();stT.removeItem(cK)},e);var t=d.currentScript,n=d.createElement('style'),i=this.hide_element(),r=t&&!t.async&&i?i+this.hide_element_style():'',c=d.getElementsByTagName('head')[0];n.setAttribute('id','_vis_opt_path_hides');v&&n.setAttribute('nonce',v.nonce);n.setAttribute('type','text/css');if(n.styleSheet)n.styleSheet.cssText=r;else n.appendChild(d.createTextNode(r));c.appendChild(n);this.load('https://dev.visualwebsiteoptimizer.com/j.php?a='+account_id+'&u='+encodeURIComponent(d.URL)+'&vn='+version)}};w._vwo_code=code;code.init();})(); </script>  <script type="text/javascript"> function read_cookie(cookieName) { var re = new RegExp('[; ]'+cookieName+'=([^\\s;]*)'); var sMatch = (' '+document.cookie).match(re); if (cookieName && sMatch) return unescape(sMatch[1]); return ''; } var script = document.createElement('script'); script.type = 'text/javascript'; script.async = true; script.addEventListener('load', function(e) { // we only pass the template this context variable on newsposts let informaData = false; if (window.IIRISTracker) { var sailthru_id = read_cookie('sailthru_hid'); if (sailthru_id.length > 56) { sailthru_id = sailthru_id.slice(32,56); } var notProduction = 'False' === 'True'; var domain = 'www.retaildive.com'.split('.')[1]; // on non-prod environment, there is specific collector domain to send the data to. var cDomain = notProduction ? 'com-informa-prod1.mini.snplow.net' : 'c.' + domain + '.com' // removed .com previous line var cfg = { config: { td: {}, snowplow: { context: {} } } }; cfg.config.idsource = 'sailthruid'; cfg.config.snowplow.appId = domain; cfg.config.snowplow.cDomain = cDomain; cfg.config.td.lob = 'it'; cfg.config.td.domain = domain; cfg.config.snowplow.contentTagEnabled = !!informaData cfg.config.snowplow.context = informaData window.IIRISTracker.initConfig(cfg); window.IIRISTracker.setTrackingUID(sailthru_id); var irisEvt = new Event('trackerLoaded'); window.dispatchEvent(irisEvt); } else { window.addEventListener('trackerLoaded', function(evt) { if(window.IIRISTracker) { window.IIRISTracker.setTrackingUID(sailthru_id); } }); } }); script.src = 'https://static.iris.informa.com/widgets/v3.0/iris-t.js'; document.getElementsByTagName('head')[0].appendChild(script); </script> <script type="text/javascript"> jQuery.browser = {}; (function () { jQuery.browser.msie = false; jQuery.browser.version = 0; if (navigator.userAgent.match(/MSIE ([0-9]+)\./)) { jQuery.browser.msie = true; jQuery.browser.version = RegExp.$1; } })(); </script>  <script type="text/javascript" src="/static/js/jquery.simplemodal.divefork.min.js?093716120922"></script> <style> /* dynamic style overrides based on DB go here*/ </style> <script type="module" src="/static/js/dist/signupReferrer.bundle.js?290716050225" ></script> <script data-cfasync="false" type="text/javascript" src="/static/js/prestitial.js?270116210524"></script> <script async src="https://securepubads.g.doubleclick.net/tag/js/gpt.js"></script> <script src="/static/js/dist/signupDataGam.bundle.js?290716050225"></script> <script type="text/javascript" src="/static/js/dist/adTemplates.bundle.js?290716050225"></script> <script> var eventMethod = window.addEventListener ? "addEventListener" : "attachEvent"; var eventer = window[eventMethod]; var messageEvent = eventMethod == "attachEvent" ? "onmessage" : "message"; // Build the site_logos object to be later referenced in house ads const site_logos = {}; site_logos['diveapi'] = { domain: 'diveapi', site_name: "API Site", alt_text: "API Site logo", is_current_site: false, white: { png: "None", svg: "None", }, black: { png: "None", svg: "None", } }; site_logos['agriculturedive'] = { domain: 'agriculturedive', site_name: "Agriculture Dive", alt_text: "Agriculture Dive logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/agriculture_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/agriculture_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/agriculture_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/agriculture_black.svg", } }; site_logos['automotivedive'] = { domain: 'automotivedive', site_name: "Automotive Dive", alt_text: "Automotive Dive logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/automotive_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/automotive_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/automotive_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/automotive_black.svg", } }; site_logos['bankingdive'] = { domain: 'bankingdive', site_name: "Banking Dive", alt_text: "Banking Dive logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/banking_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/banking_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/banking_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/banking_black.svg", } }; site_logos['biopharmadive'] = { domain: 'biopharmadive', site_name: "BioPharma Dive", alt_text: "BioPharma Dive logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/biopharma_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/biopharma_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/biopharma_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/biopharma_black.svg", } }; site_logos['cfo'] = { domain: 'cfo', site_name: "CFO.com", alt_text: "CFO.com logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/cfodotcom_white.svg", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/cfodotcom_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/cfodotcom_black.svg", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/cfodotcom_black.svg", } }; site_logos['cfodive'] = { domain: 'cfodive', site_name: "CFO Dive", alt_text: "CFO Dive logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/cfo_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/cfo_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/cfo_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/cfo_black.svg", } }; site_logos['ciodive'] = { domain: 'ciodive', site_name: "CIO Dive", alt_text: "CIO Dive logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/cio_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/cio_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/cio_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/cio_black.svg", } }; site_logos['constructiondive'] = { domain: 'constructiondive', site_name: "Construction Dive", alt_text: "Construction Dive logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/construction_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/construction_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/construction_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/construction_black.svg", } }; site_logos['cstoredive'] = { domain: 'cstoredive', site_name: "C-Store Dive", alt_text: "C-Store Dive logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/cstore_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/cstore_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/cstore_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/cstore_black.svg", } }; site_logos['customerexperiencedive'] = { domain: 'customerexperiencedive', site_name: "CX Dive", alt_text: "CX Dive logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/cx_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/cx_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/cx_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/cx_black.svg", } }; site_logos['cybersecuritydive'] = { domain: 'cybersecuritydive', site_name: "Cybersecurity Dive", alt_text: "Cybersecurity Dive logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/cybersecurity_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/cybersecurity_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/cybersecurity_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/cybersecurity_black.svg", } }; site_logos['educationdive'] = { domain: 'educationdive', site_name: "Education Dive", alt_text: "Education Dive logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/education_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/education_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/education_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/education_black.svg", } }; site_logos['esgdive'] = { domain: 'esgdive', site_name: "ESG Dive", alt_text: "ESG Dive logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/esg_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/esg_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/esg_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/esg_black.svg", } }; site_logos['facilitiesdive'] = { domain: 'facilitiesdive', site_name: "Facilities Dive", alt_text: "Facilities Dive logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/facilities_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/facilities_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/facilities_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/facilities_black.svg", } }; site_logos['fashiondive'] = { domain: 'fashiondive', site_name: "Fashion Dive", alt_text: "Fashion Dive logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/fashion_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/fashion_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/fashion_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/fashion_black.svg", } }; site_logos['fooddive'] = { domain: 'fooddive', site_name: "Food Dive", alt_text: "Food Dive logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/food_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/food_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/food_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/food_black.svg", } }; site_logos['grocerydive'] = { domain: 'grocerydive', site_name: "Grocery Dive", alt_text: "Grocery Dive logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/grocery_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/grocery_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/grocery_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/grocery_black.svg", } }; site_logos['healthcaredive'] = { domain: 'healthcaredive', site_name: "Healthcare Dive", alt_text: "Healthcare Dive logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/healthcare_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/healthcare_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/healthcare_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/healthcare_black.svg", } }; site_logos['highereddive'] = { domain: 'highereddive', site_name: "Higher Ed Dive", alt_text: "Higher Ed Dive logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/highered_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/highered_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/highered_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/highered_black.svg", } }; site_logos['hoteldive'] = { domain: 'hoteldive', site_name: "Hotel Dive", alt_text: "Hotel Dive logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/hotel_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/hotel_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/hotel_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/hotel_black.svg", } }; site_logos['hrdive'] = { domain: 'hrdive', site_name: "HR Dive", alt_text: "HR Dive logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/hr_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/hr_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/hr_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/hr_black.svg", } }; site_logos['k12dive'] = { domain: 'k12dive', site_name: "K-12 Dive", alt_text: "K-12 Dive logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/k12_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/k12_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/k12_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/k12_black.svg", } }; site_logos['legaldive'] = { domain: 'legaldive', site_name: "Legal Dive", alt_text: "Legal Dive logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/legal_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/legal_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/legal_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/legal_black.svg", } }; site_logos['manufacturingdive'] = { domain: 'manufacturingdive', site_name: "Manufacturing Dive", alt_text: "Manufacturing Dive logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/manufacturing_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/manufacturing_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/manufacturing_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/manufacturing_black.svg", } }; site_logos['marketingdive'] = { domain: 'marketingdive', site_name: "Marketing Dive", alt_text: "Marketing Dive logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/marketing_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/marketing_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/marketing_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/marketing_black.svg", } }; site_logos['medtechdive'] = { domain: 'medtechdive', site_name: "MedTech Dive", alt_text: "MedTech Dive logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/medtech_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/medtech_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/medtech_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/medtech_black.svg", } }; site_logos['mobilemarketer'] = { domain: 'mobilemarketer', site_name: "Mobile Marketer", alt_text: "Mobile Marketer logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/mobilemarketer_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/mobilemarketer_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/mobilemarketer_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/mobilemarketer_black.svg", } }; site_logos['multifamilydive'] = { domain: 'multifamilydive', site_name: "Multifamily Dive", alt_text: "Multifamily Dive logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/multifamily_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/multifamily_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/multifamily_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/multifamily_black.svg", } }; site_logos['packagingdive'] = { domain: 'packagingdive', site_name: "Packaging Dive", alt_text: "Packaging Dive logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/packaging_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/packaging_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/packaging_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/packaging_black.svg", } }; site_logos['paymentsdive'] = { domain: 'paymentsdive', site_name: "Payments Dive", alt_text: "Payments Dive logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/payments_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/payments_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/payments_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/payments_black.svg", } }; site_logos['pharmavoice'] = { domain: 'pharmavoice', site_name: "PharmaVoice", alt_text: "PharmaVoice logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/pharmavoice_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/pharmavoice_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/pharmavoice_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/pharmavoice_black.svg", } }; site_logos['proformative'] = { domain: 'proformative', site_name: "Proformative", alt_text: "Proformative logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/proformative_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/proformative_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/proformative_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/proformative_black.svg", } }; site_logos['restaurantdive'] = { domain: 'restaurantdive', site_name: "Restaurant Dive", alt_text: "Restaurant Dive logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/restaurant_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/restaurant_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/restaurant_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/restaurant_black.svg", } }; site_logos['retaildive'] = { domain: 'retaildive', site_name: "Retail Dive", alt_text: "Retail Dive logo", is_current_site: true, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/retail_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/retail_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/retail_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/retail_black.svg", } }; site_logos['smartcitiesdive'] = { domain: 'smartcitiesdive', site_name: "Smart Cities Dive", alt_text: "Smart Cities Dive logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/smartcities_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/smartcities_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/smartcities_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/smartcities_black.svg", } }; site_logos['socialmediatoday'] = { domain: 'socialmediatoday', site_name: "Social Media Today", alt_text: "Social Media Today logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/smt_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/smt_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/smt_color.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/smt_color.svg", } }; site_logos['supplychaindive'] = { domain: 'supplychaindive', site_name: "Supply Chain Dive", alt_text: "Supply Chain Dive logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/supplychain_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/supplychain_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/supplychain_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/supplychain_black.svg", } }; site_logos['truckingdive'] = { domain: 'truckingdive', site_name: "Trucking Dive", alt_text: "Trucking Dive logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/trucking_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/trucking_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/trucking_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/trucking_black.svg", } }; site_logos['utilitydive'] = { domain: 'utilitydive', site_name: "Utility Dive", alt_text: "Utility Dive logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/utility_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/utility_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/utility_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/utility_black.svg", } }; site_logos['wastedive'] = { domain: 'wastedive', site_name: "Waste Dive", alt_text: "Waste Dive logo", is_current_site: false, white: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/waste_white.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/waste_white.svg", }, black: { png: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/waste_black.png", svg: "https://d12v9rtnomnebu.cloudfront.net/logo/publications/waste_black.svg", } }; // Get the dive domain and return the dive logo object, or null if it doesn't exist in site_logos function getDivesiteLogoObject(link_url, alt_domain='') { let dive_domain; // Split link URL on 'adurl=' and take what comes after as the ad url const ad_url = decodeURIComponent(link_url.split('adurl=')[1]); // Split on . to get an array of hostname segments const dive_domain_array = new URL(ad_url).hostname.split('.'); // Retrieve the second to last element of the hostname array, which should always be the domain dive_domain = dive_domain_array[dive_domain_array.length - 2] if (alt_domain) { // If alt_domain has been specified, normalize it. i.e. "HR Dive", "http://hrdive.com", etc. => "hrdive" // This will override the link url's domain. dive_domain = alt_domain.replace(/\s+/g, '').replace(/^(https?:\/\/)?(www\.)?|\.com.*|\?.*|#.*/gi, '').toLowerCase(); } // Return the site logos object for this domain if it exists, or null if it does not if (site_logos[dive_domain]) { return site_logos[dive_domain]; } else { // Fallback logo const url_prefix = "https://d12v9rtnomnebu.cloudfront.net/divesite/responsive_ad_assets/small_logos/"; return { domain: 'industrydive', site_name: 'Industry Dive', alt_text: 'Industry Dive logo', white: { svg: url_prefix + 'industrydive-small-white.svg', png: url_prefix + 'industrydive-small-white.png', }, black: { svg: url_prefix + 'industrydive-small-black.svg', png: url_prefix + 'industrydive-small-black.png', } } } } eventer(messageEvent, function (e) { var key = e.message ? "message" : "data"; var data = e[key]; var eventName = data.message || 'ignore'; if (eventName == 'adContentAvailable') { var $ad_element; $ad_element = $('div').filter('[data-container-ad-unit-id="' + data.adUnit + '-' + window.dfp_visibility + '"]'); $ad_element.hide() var nativeAdEditorialSelector = '.sidebar .hybrid-ad-wrapper .native-ad-editorial'; var nativeAdEditorialExists = $(nativeAdEditorialSelector).length > 0; if ( nativeAdEditorialExists ) { $(nativeAdEditorialSelector).closest('.hybrid-ad-wrapper').addClass('native-ad-editorial-sidebar-border'); } // Inline homepage ad $('.feed-item-ad .hybrid-ad-wrapper a').each(function (index, element) { window.updateGamAdUrl(element, 'inline'); }); // Editorial native ad sidebar // NOTE: must go before inline native ad to ensure correct location added $('.sidebar .native-ad.editorial a').each(function (index, element) { window.updateGamAdUrl(element, 'sidebar'); }); // Editorial native ad inline $('.native-ad.editorial a').each(function (index, element) { window.updateGamAdUrl(element, 'inline'); }); // Sidebar ad $('.sidebar .hybrid-ad-wrapper a').each(function (index, element) { window.updateGamAdUrl(element, 'sidebar'); }); } }, false); var googletag = googletag || {}; googletag.cmd = googletag.cmd || []; googletag.cmd.push(function () { var desktopWidth = 1024; if (window.innerWidth >= desktopWidth) { window.dfp_visibility = 'desktop'; } else { window.dfp_visibility = 'mobile'; } var dfpDisplayConfiguration = { "prestitialEnabled": true, "leaderboardEnabled": true, "sidebarAdsEnabled": true, "visibility": window.dfp_visibility }; if (window.dfp_visibility == 'desktop') { if (typeof prestitialAds == 'object' && prestitialAds.pageIsPrestitialEligible()) { googletag.defineSlot('/21662595662/retaildive/retaildiveprestitial', [[500, 300], [640, 480]], 'paychekgoeshere').addService(googletag.pubads()); } if (dfpDisplayConfiguration.leaderboardEnabled) { googletag.defineSlot('/21662595662/retaildive/retaildiveleaderboard', [[970, 180], [728, 90], [970, 90]], 'dfp-leaderboard-desktop').addService(googletag.pubads()); googletag.pubads().addEventListener('slotRenderEnded', function (event) { if ((event.slot.getAdUnitPath() === '/21662595662/retaildive/retaildiveleaderboard' || event.slot.getAdUnitPath() === '/21662595662/retaildive/retaildiveleaderboard') && !event.isEmpty ) { $(window).blur(function () { if (document.activeElement === $('#dfp-leaderboard-desktop iframe')[0] || document.activeElement === $('#dfp-leaderboard-desktop iframe')[0]) { try { localStorage.setItem('leaderboard_signup_path', document.location.pathname); } catch (e) { // local storage could not be available due to privacy settings or something } } }); } }); } if (dfpDisplayConfiguration.sidebarAdsEnabled) { googletag.defineSlot('/21662595662/retaildive/retaildivehybrid1', [[300, 250], 'fluid', [160, 600]], 'dfp-hybrid1-desktop').addService(googletag.pubads()); } googletag.defineSlot('/21662595662/retaildive/retaildivehybrid2', [[300, 250], 'fluid'], 'dfp-hybrid2-desktop').addService(googletag.pubads()); googletag.defineSlot('/21662595662/retaildive/retaildivehybrid3', [[300, 250], 'fluid'], 'dfp-hybrid3-desktop').addService(googletag.pubads()); googletag.defineSlot('/21662595662/retaildive/retaildivehybrid4', [[300, 250], 'fluid'], 'dfp-hybrid4-desktop').addService(googletag.pubads()); googletag.defineSlot('/21662595662/retaildive/retaildivethankyouhybrid1', ['fluid'], 'dfp-thankyouhybrid1-desktop').addService(googletag.pubads()); googletag.defineSlot('/21662595662/retaildive/retaildivethankyouhybrid2', ['fluid'], 'dfp-thankyouhybrid2-desktop').addService(googletag.pubads()); } else { googletag.defineSlot('/21662595662/retaildive/retaildivehybrid1', [[300, 250], 'fluid'], 'dfp-hybrid1-mobile').addService(googletag.pubads()); googletag.defineSlot('/21662595662/retaildive/retaildivehybrid2', [[300, 250], 'fluid'], 'dfp-hybrid2-mobile').addService(googletag.pubads()); googletag.defineSlot('/21662595662/retaildive/retaildivehybrid3', [[300, 250], 'fluid'], 'dfp-hybrid3-mobile').addService(googletag.pubads()); googletag.defineSlot('/21662595662/retaildive/retaildivehybrid4', [[300, 250], 'fluid'], 'dfp-hybrid4-mobile').addService(googletag.pubads()); googletag.defineSlot('/21662595662/retaildive/retaildivethankyouhybrid1', ['fluid'], 'dfp-thankyouhybrid1-mobile').addService(googletag.pubads()); googletag.defineSlot('/21662595662/retaildive/retaildivethankyouhybrid2', ['fluid'], 'dfp-thankyouhybrid2-mobile').addService(googletag.pubads()); } if ((typeof divecounter !== "undefined") && (divecounter.getData().is_subscriber)) { googletag.pubads().setTargeting("is_subscriber", "yes"); } var site = window.location.host; googletag.pubads().setTargeting("site", site); var first_path = window.location.pathname.split( '/' )[1]; googletag.pubads().setTargeting("first_path", first_path); // Set ad targeting on the trendline to show the ads designated for it var isTopicPage = window.location.pathname.indexOf('/topic/') !== -1; if(isTopicPage) { googletag.pubads().setTargeting('is_topics_page', 'true'); } googletag.pubads().setCentering(true); googletag.pubads().collapseEmptyDivs(false); // Whether to collapse the slots even before the ads are fetched. googletag.pubads().enableSingleRequest(); googletag.enableServices(); }); </script> <script>window.fallbackAds = '[{\u0022adType\u0022: \u0022editorial_native_ad\u0022, \u0022link\u0022: \u0022/trendline/experiential\u002Dretail/91/?utm_source\u003DRD\u0026utm_medium\u003DNativeFB\u0026utm_campaign\u003DTrendlineFB\u0022, \u0022label\u0022: \u0022Trendline\u0022, \u0022image\u0022: \u0022https://imgproxy.divecdn.com/TlPeLAeLBun3076eViaHbBUAUq_fDInPonxqyBeyin0/g:nowe:0:245/c:940:531/rs:fit:212:100/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9wZXhlbHMtcGhvdG8tMjc0NDExLmpwZWc\u003D.webp\u0022, \u0022attribution\u0022: \u0022Pexels\u003B Adrianna Calvo\u0022, \u0022headline\u0022: \u0022What experiential retail looks like in 2025\u0022, \u0022ctaText\u0022: \u0022Access now\u0022, \u0022description\u0022: \u0022From new store concepts to accessibility efforts, retailers are constantly shifting their approach to better cater to shopper needs.\u0022}, {\u0022adType\u0022: \u0022editorial_native_ad\u0022, \u0022link\u0022: \u0022/trendline/e\u002Dcommerce\u002Dretail\u002Ddtc\u002Dtrends/405/?utm_source\u003DRD\u0026utm_medium\u003DNativeFB\u0026utm_campaign\u003DTrendlineFB\u0022, \u0022label\u0022: \u0022Trendline\u0022, \u0022image\u0022: \u0022https://imgproxy.divecdn.com/4uBpckPsbRcMxxTJKc8NWvjhnqx7qD6GPArSNbW9WJ8/g:ce/rs:fit:212:100/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy02OTY1ODAyNTIuanBn.webp\u0022, \u0022attribution\u0022: \u0022\u0022, \u0022headline\u0022: \u0022Key e\u002Dcommerce trends impacting retail\u0022, \u0022ctaText\u0022: \u0022Access now\u0022, \u0022description\u0022: \u0022From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.\u0022}]'</script> <script type="module" src="/static/js/dist/onBoardDiagnostics.bundle.js?290716050225" ></script>   <script src="https://d12v9rtnomnebu.cloudfront.net/informa_banner/techtarget-informa-banner.min.js"></script> </head> <body class="opinion-page"> <techtarget-informa-banner theme="light" language="en" class="no-print"></techtarget-informa-banner>  <a href="#skip-link-target" class="button button--loud skip-nav-link" tabindex="1">Skip to main content</a>  <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-55G8WRR" height="0" width="0" style="display:none;visibility:hidden"> </iframe></noscript>  <div id="prestitial-init" style="display: none;" class="prestitial-init"></div> <div id="prestitial-outer" class="prestitial content-overlay" style="display:none;"> <section class="site-menu" aria-label="Site menu"> <div class="site-menu-inner"> <img src="https://d12v9rtnomnebu.cloudfront.net/logo/publications/retail_black.svg" alt="Retail Dive" class="pub-logo"> </div> </section> <section class="paychek-page-wrapper row"> <div class="paychek-button large-4 large-push-8 columns"> <div> CONTINUE TO SITE ➞ </div> </div> <div class="paychek large-8 large-pull-4 columns"> <div id="paychekgoeshere"></div> <script data-cfasync="false" type="text/javascript"> if (typeof prestitialAds !== 'undefined' && prestitialAds.pageIsPrestitialEligible()) { prestitialAds.showOverlay(); 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layout-stack-xl"> <h1 class="feed-header__title">Opinion</h1> <p class="feed-header__description">The latest opinion pieces by industry thought leaders</p> <hr class="feed-header__divider"> </section> <p class="help-text">If you are interested in having your voice heard on Retail Dive's Opinion page, please read <a href="/opinion/submit-opinion/">our editorial guidelines</a> and fill out the <a href="/opinion/submit-opinion/">submission form here.</a></p> <ul class="feed layout-stack-xxl"> <li class="row feed__item"> <div class="medium-4 columns"> <figure class="feed__image-container"> <a class="feed__image" href="/news/rapid-rise-buy-now-pay-later/633302/"> <img class="" src="https://imgproxy.divecdn.com/ONZf5tIN2PCM4DgvLwxcj5f0DfJj_9yyxZE5mY3jfFs/g:ce/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy0xMzMwOTY3ODk5LmpwZw==.webp" width="1200" height="675" srcset="https://imgproxy.divecdn.com/oZBR53sYhF_8Z5QwOQo1T4KWUXhg3Uurmx_1sTT5GhQ/g:ce/rs:fill:300:169:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy0xMzMwOTY3ODk5LmpwZw==.webp 300w, https://imgproxy.divecdn.com/I65PyhPvNwdGVmGiKXnbLGw8XFl6V4qsKExJSVEgegM/g:ce/rs:fill:600:338:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy0xMzMwOTY3ODk5LmpwZw==.webp 600w, https://imgproxy.divecdn.com/ONZf5tIN2PCM4DgvLwxcj5f0DfJj_9yyxZE5mY3jfFs/g:ce/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy0xMzMwOTY3ODk5LmpwZw==.webp 1200w" sizes="(min-width: 40em ) 25vw, 100vw" alt="Person uses credit card to buy online" loading="lazy" > </a> <figcaption> <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="0"> <div class="feed__attribution">Nastasic via Getty Images</div>  <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="-1"> </figcaption> </figure> </div> <div class="medium-8 columns"> <h3 class="feed__title feed__title--display"> <a href="/news/rapid-rise-buy-now-pay-later/633302/"> The rapid rise of buy now, pay later </a> </h3> <p class="feed__description">Despite regulatory uncertainties, BNPL won’t disappear anytime soon, writes Kendrick Sands, head of consumer finance research at Euromonitor International.</p> <span class="secondary-label"> Kendrick Sands • </span> <span class="secondary-label">Oct. 5, 2022</span> </div> </li> <li class="row feed__item"> <div class="medium-4 columns"> <figure class="feed__image-container"> <a class="feed__image" href="/news/a-day-of-reckoning-arrives-for-ultrafast-delivery-services/622826/"> <img class="" src="https://imgproxy.divecdn.com/bQX47WXCaSGSfZnKw3CSzZmbSxigVNmlv6vef0HI_9k/g:nowe:0:1787/c:7338:4146/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9Hb1B1ZmZfYmFnLmpwZw==.webp" width="1200" height="675" srcset="https://imgproxy.divecdn.com/utZza0xT1ly9CWhf1R4Bp1l7ZcZgWUaD81Ur7px7vvA/g:nowe:0:1787/c:7338:4146/rs:fill:300:169:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9Hb1B1ZmZfYmFnLmpwZw==.webp 300w, https://imgproxy.divecdn.com/AUpaXJP6T8WNfngfQuOaNzbgdQLfXJ6IAXyPdO7yxk0/g:nowe:0:1787/c:7338:4146/rs:fill:600:338:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9Hb1B1ZmZfYmFnLmpwZw==.webp 600w, https://imgproxy.divecdn.com/bQX47WXCaSGSfZnKw3CSzZmbSxigVNmlv6vef0HI_9k/g:nowe:0:1787/c:7338:4146/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9Hb1B1ZmZfYmFnLmpwZw==.webp 1200w" sizes="(min-width: 40em ) 25vw, 100vw" alt="Gopuff" loading="lazy" > </a> <figcaption> <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="0"> <div class="feed__attribution">Courtesy of Gopuff</div>  <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="-1"> </figcaption> </figure> </div> <div class="medium-8 columns"> <h3 class="feed__title feed__title--display"> <a href="/news/a-day-of-reckoning-arrives-for-ultrafast-delivery-services/622826/"> A day of reckoning arrives for ultrafast delivery services </a> </h3> <p class="feed__description">The industry has failed to sustain the momentum it appeared to have on its side just a few months prior, writes Bob Hoyler, senior consultant at Euromonitor International.</p> <span class="secondary-label"> Bob Hoyler • </span> <span class="secondary-label">May 3, 2022</span> </div> </li> <li class="row feed__item"> <div class="medium-4 columns"> <figure class="feed__image-container"> <a class="feed__image" href="/news/convenience-is-in-the-eye-of-the-beholder/618343/"> <img class="" src="https://imgproxy.divecdn.com/MfP0QhEUXzNRLz_FGbT8M5bwXP2wx-a0PSPlL6_Sl2c/g:nowe:0:476/c:3000:1695/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy03OTg1Nzc4My5qcGc=.webp" width="1200" height="675" srcset="https://imgproxy.divecdn.com/HZHpG1thKtVJ2B42un4hlApJ0tyF-wFVZpPP8nDQP0k/g:nowe:0:476/c:3000:1695/rs:fill:300:169:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy03OTg1Nzc4My5qcGc=.webp 300w, https://imgproxy.divecdn.com/zMGJ6OqBI9fKJWTS6PMDsT5pt2CW0lSdpMbCwaEDE7Q/g:nowe:0:476/c:3000:1695/rs:fill:600:338:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy03OTg1Nzc4My5qcGc=.webp 600w, https://imgproxy.divecdn.com/MfP0QhEUXzNRLz_FGbT8M5bwXP2wx-a0PSPlL6_Sl2c/g:nowe:0:476/c:3000:1695/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy03OTg1Nzc4My5qcGc=.webp 1200w" sizes="(min-width: 40em ) 25vw, 100vw" alt="" loading="lazy" > </a> <figcaption> <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="0"> <div class="feed__attribution">Joe Raedle via Getty Images</div>  <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="-1"> </figcaption> </figure> </div> <div class="medium-8 columns"> <h3 class="feed__title feed__title--display"> <a href="/news/convenience-is-in-the-eye-of-the-beholder/618343/"> Convenience is in the eye of the beholder </a> </h3> <p class="feed__description">Consumers are willing to be inconvenienced, as long as it's on their terms, writes Katie Thomas, who leads the Kearney Consumer Institute.</p> <span class="secondary-label"> Katie Thomas • </span> <span class="secondary-label">Feb. 8, 2022</span> </div> </li> <li class="row feed__item"> <div class="medium-4 columns"> <figure class="feed__image-container"> <a class="feed__image" href="/news/returns-are-the-new-growth-strategy/611842/"> <img class="" src="https://imgproxy.divecdn.com/OB3V1YXLkZzgROCEHqOsfT09TikeCQefVLCraKll6Ew/g:ce/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy0xMTkxNTE1MTkxLmpwZw==.webp" width="1200" height="675" srcset="https://imgproxy.divecdn.com/GQ9yyWrMuRycemgaoAuoL4yYHiGpeZJwnwIbXOJERiY/g:ce/rs:fill:300:169:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy0xMTkxNTE1MTkxLmpwZw==.webp 300w, https://imgproxy.divecdn.com/TsBuJwZE4cJyW7sMm_3MPdBnRl3tsiDBQH3IHtBJa1I/g:ce/rs:fill:600:338:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy0xMTkxNTE1MTkxLmpwZw==.webp 600w, https://imgproxy.divecdn.com/OB3V1YXLkZzgROCEHqOsfT09TikeCQefVLCraKll6Ew/g:ce/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy0xMTkxNTE1MTkxLmpwZw==.webp 1200w" sizes="(min-width: 40em ) 25vw, 100vw" alt="A U.S. Postal Service worker unpacks packages from a truck on December 02, 2019 in San Francisco, California." loading="lazy" > </a> <figcaption> <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="0"> <div class="feed__attribution">Justin Sullivan via Getty Images</div>  <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="-1"> </figcaption> </figure> </div> <div class="medium-8 columns"> <h3 class="feed__title feed__title--display"> <a href="/news/returns-are-the-new-growth-strategy/611842/"> Returns are the new growth strategy </a> </h3> <p class="feed__description">To benefit from returns, retailers need to enhance the customer experience, optimize costs and preserve revenue, write Alvarez & Marsal's Michael Simoncic and Alfredo Lozano.</p> <span class="secondary-label"> Michael Simoncic and Alfredo Lozano • </span> <span class="secondary-label">Dec. 23, 2021</span> </div> </li> <li class="row feed__item feed-item-ad"> <div class="hybrid-ad-wrapper show-small hide-large"> <div class="hybrid-ad-inner-wrapper"> <div class="show-small hide-large"> <div data-container-ad-unit-id="/21662595662/retaildive/retaildivehybrid1-mobile"></div> <div id='dfp-hybrid1-mobile'> <script> waitToLoadAds.push(function() { googletag.cmd.push(function() { if (window.dfp_visibility == 'mobile' ) { googletag.display('dfp-hybrid1-mobile'); googletag.pubads().addEventListener('slotRenderEnded', function (event) { var adUnitPath = '/21662595662/retaildive/retaildivehybrid1'; var onProformative = false; if (onProformative && event.slot.getAdUnitPath() === adUnitPath && !event.isEmpty ) { var adUnitPathWithVisibility = adUnitPath + '-mobile'; var selector = '.pf-comments__ad-wrapper [data-container-ad-unit-id="' + adUnitPathWithVisibility + '"]'; if (!$(selector).closest('.pf-comments__ad-wrapper').hasClass('borders')) { $(selector).closest('.pf-comments__ad-wrapper').addClass('borders') } } }); } }); }); </script> </div> </div> </div> </div> <div class="hybrid-ad-wrapper hide-small show-large"> <div class="hybrid-ad-inner-wrapper"> <div class="hide-small show-large"> <div data-container-ad-unit-id="/21662595662/retaildive/retaildivehybrid2-desktop"></div> <div id='dfp-hybrid2-desktop'> <script> waitToLoadAds.push(function() { googletag.cmd.push(function() { if (window.dfp_visibility == 'desktop' ) { googletag.display('dfp-hybrid2-desktop'); googletag.pubads().addEventListener('slotRenderEnded', function (event) { var adUnitPath = '/21662595662/retaildive/retaildivehybrid2'; var onProformative = false; if (onProformative && event.slot.getAdUnitPath() === adUnitPath && !event.isEmpty ) { var adUnitPathWithVisibility = adUnitPath + '-desktop'; var selector = '.pf-comments__ad-wrapper [data-container-ad-unit-id="' + adUnitPathWithVisibility + '"]'; if (!$(selector).closest('.pf-comments__ad-wrapper').hasClass('borders')) { $(selector).closest('.pf-comments__ad-wrapper').addClass('borders') } } }); } }); }); </script> </div> </div> </div> </div> </li> <li class="row feed__item"> <div class="medium-4 columns"> <figure class="feed__image-container"> <a class="feed__image" href="/news/shortage-signs-versus-facing-how-retailers-should-deal-with-stockouts/610903/"> <img class="" src="https://imgproxy.divecdn.com/8s8IIlyIMKIYSEHM7MPCz3UDMkefIVPFjvo57rR2AXg/g:ce/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy0xMjEyMjAyMDYwLmpwZw==.webp" width="1200" height="675" srcset="https://imgproxy.divecdn.com/LNYsbQcNDr6KsrItPoqT0rEXyTvnNc8gseKfYA42CIo/g:ce/rs:fill:300:169:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy0xMjEyMjAyMDYwLmpwZw==.webp 300w, https://imgproxy.divecdn.com/h_jVsNekLnzOQvMf-W69BKdOzOKyf_spyDtuNweDmzE/g:ce/rs:fill:600:338:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy0xMjEyMjAyMDYwLmpwZw==.webp 600w, https://imgproxy.divecdn.com/8s8IIlyIMKIYSEHM7MPCz3UDMkefIVPFjvo57rR2AXg/g:ce/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy0xMjEyMjAyMDYwLmpwZw==.webp 1200w" sizes="(min-width: 40em ) 25vw, 100vw" alt="" loading="lazy" > </a> <figcaption> <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="0"> <div class="feed__attribution">Win McNamee via Getty Images</div>  <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="-1"> </figcaption> </figure> </div> <div class="medium-8 columns"> <h3 class="feed__title feed__title--display"> <a href="/news/shortage-signs-versus-facing-how-retailers-should-deal-with-stockouts/610903/"> Shortage signs versus facing: How retailers should deal with stockouts </a> </h3> <p class="feed__description">There are benefits and risks to each strategy, writes Gad Allon, faculty director of the Jerome Fisher Program in Management and Technology at the University of Pennsylvania.</p> <span class="secondary-label"> Gad Allon • </span> <span class="secondary-label">Dec. 9, 2021</span> </div> </li> <li class="row feed__item"> <div class="medium-4 columns"> <figure class="feed__image-container"> <a class="feed__image" href="/news/3-rules-for-holiday-2021-success-be-first-be-mobile-be-flexible/608705/"> <img class="" src="https://imgproxy.divecdn.com/rNv9jE615xlVU2vSXsZ0e2vtt1fKQMgQutH3PRfujEc/g:ce/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy0xMTgxMjc1NDI4LmpwZw==.webp" width="1200" height="675" srcset="https://imgproxy.divecdn.com/56_MR_nYe_ekx9BBJHBvKagz5iqk3OqzmU4sikFsbto/g:ce/rs:fill:300:169:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy0xMTgxMjc1NDI4LmpwZw==.webp 300w, https://imgproxy.divecdn.com/OknlvDeym4vUIM6Vzq6T3gRPUaubw9waRzWW3brYaHQ/g:ce/rs:fill:600:338:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy0xMTgxMjc1NDI4LmpwZw==.webp 600w, https://imgproxy.divecdn.com/rNv9jE615xlVU2vSXsZ0e2vtt1fKQMgQutH3PRfujEc/g:ce/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy0xMTgxMjc1NDI4LmpwZw==.webp 1200w" sizes="(min-width: 40em ) 25vw, 100vw" alt="" loading="lazy" > </a> <figcaption> <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="0"> <div class="feed__attribution">CentralITAlliance via Getty Images</div>  <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="-1"> </figcaption> </figure> </div> <div class="medium-8 columns"> <h3 class="feed__title feed__title--display"> <a href="/news/3-rules-for-holiday-2021-success-be-first-be-mobile-be-flexible/608705/"> 3 rules for holiday 2021 success: Be first, be mobile, be flexible </a> </h3> <p class="feed__description">Given supply chain issues, retailers should promote what they know is in stock, writes Vincent DeSantis, director of Retail Facebook Business Group.</p> <span class="secondary-label"> Vincent DeSantis • </span> <span class="secondary-label">Oct. 27, 2021</span> </div> </li> <li class="row feed__item"> <div class="medium-4 columns"> <figure class="feed__image-container"> <a class="feed__image" href="/news/why-raising-minimum-wage-is-no-longer-enough-to-draw-in-retail-workers/607024/"> <img class="" src="https://imgproxy.divecdn.com/Dgtvq3JuSoA809892eiRKiZR7xBqigZPKssKwUT1j90/g:ce/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9TY3JlZW5zaG90XzIwMjEtMDgtMDVfMy4zNC4yMV9QTS5wbmc=.webp" width="1200" height="675" srcset="https://imgproxy.divecdn.com/tzwGfiC9peE8kChjJPrY_mC0ipQ5gYrcfMF0lc99b7A/g:ce/rs:fill:300:169:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9TY3JlZW5zaG90XzIwMjEtMDgtMDVfMy4zNC4yMV9QTS5wbmc=.webp 300w, https://imgproxy.divecdn.com/XnjqKFaXZ2YxD5lqJN40q-Z0eRoGioVB0AL9Jixu5pA/g:ce/rs:fill:600:338:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9TY3JlZW5zaG90XzIwMjEtMDgtMDVfMy4zNC4yMV9QTS5wbmc=.webp 600w, https://imgproxy.divecdn.com/Dgtvq3JuSoA809892eiRKiZR7xBqigZPKssKwUT1j90/g:ce/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9TY3JlZW5zaG90XzIwMjEtMDgtMDVfMy4zNC4yMV9QTS5wbmc=.webp 1200w" sizes="(min-width: 40em ) 25vw, 100vw" alt="Target employee." loading="lazy" > </a> <figcaption> <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="0"> <div class="feed__attribution">Courtesy of Target</div>  <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="-1"> </figcaption> </figure> </div> <div class="medium-8 columns"> <h3 class="feed__title feed__title--display"> <a href="/news/why-raising-minimum-wage-is-no-longer-enough-to-draw-in-retail-workers/607024/"> Why raising minimum wage is no longer enough to draw in retail workers </a> </h3> <p class="feed__description">Workers are not responding to these cues as they traditionally have. Why? Most retailers are using an outdated hiring playbook, write Alvarez and Marsal's David Ritter and Conor Gaffney.</p> <span class="secondary-label"> David Ritter and Conor Gaffney • </span> <span class="secondary-label">Sept. 23, 2021</span> </div> </li> <li class="row feed__item"> <div class="medium-4 columns"> <figure class="feed__image-container"> <a class="feed__image" href="/news/how-well-performing-retailers-navigated-the-pandemic-and-best-practices-fo/604858/"> <img class="" src="https://imgproxy.divecdn.com/VYY3-oAWW0Yn6ZyYsCMutjQ_AVdieWHL8cjcKB_wMS4/g:nowe:0:507/c:4896:2766/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9tYXJjaDIwX3JkLTI1LmpwZw==.webp" width="1200" height="675" srcset="https://imgproxy.divecdn.com/iTkkx7WJOI7WID51PZYI7nPh6jMMMHkDVPERWIE4ga8/g:nowe:0:507/c:4896:2766/rs:fill:300:169:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9tYXJjaDIwX3JkLTI1LmpwZw==.webp 300w, https://imgproxy.divecdn.com/k1-gU8GfiRFTmJI2ZP6_Exf36wYkOV0RbWBJ2uL9DUw/g:nowe:0:507/c:4896:2766/rs:fill:600:338:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9tYXJjaDIwX3JkLTI1LmpwZw==.webp 600w, https://imgproxy.divecdn.com/VYY3-oAWW0Yn6ZyYsCMutjQ_AVdieWHL8cjcKB_wMS4/g:nowe:0:507/c:4896:2766/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9tYXJjaDIwX3JkLTI1LmpwZw==.webp 1200w" sizes="(min-width: 40em ) 25vw, 100vw" alt="An independent bookstore in Portland, Maine shuttered voluntarily in March as COVID-19 spread." loading="lazy" > </a> <figcaption> <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="0"> <div class="feed__attribution">Daphne Howland/Retail Dive</div>  <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="-1"> </figcaption> </figure> </div> <div class="medium-8 columns"> <h3 class="feed__title feed__title--display"> <a href="/news/how-well-performing-retailers-navigated-the-pandemic-and-best-practices-fo/604858/"> How well-performing retailers navigated the pandemic, and best practices for the years ahead </a> </h3> <p class="feed__description">Retailers that survived the pandemic should adopt these practices of the winners, who had a few critical things in common, writes Bill Kearney, managing director of White Oak Commercial Finance.</p> <span class="secondary-label"> Bill Kearney • </span> <span class="secondary-label">Aug. 18, 2021</span> </div> </li> <li class="row feed__item feed-item-ad"> <div class="hybrid-ad-wrapper show-small hide-large"> <div class="hybrid-ad-inner-wrapper"> <div class="show-small hide-large"> <div data-container-ad-unit-id="/21662595662/retaildive/retaildivehybrid3-mobile"></div> <div id='dfp-hybrid3-mobile'> <script> waitToLoadAds.push(function() { googletag.cmd.push(function() { if (window.dfp_visibility == 'mobile' ) { googletag.display('dfp-hybrid3-mobile'); googletag.pubads().addEventListener('slotRenderEnded', function (event) { var adUnitPath = '/21662595662/retaildive/retaildivehybrid3'; var onProformative = false; if (onProformative && event.slot.getAdUnitPath() === adUnitPath && !event.isEmpty ) { var adUnitPathWithVisibility = adUnitPath + '-mobile'; var selector = '.pf-comments__ad-wrapper [data-container-ad-unit-id="' + adUnitPathWithVisibility + '"]'; if (!$(selector).closest('.pf-comments__ad-wrapper').hasClass('borders')) { $(selector).closest('.pf-comments__ad-wrapper').addClass('borders') } } }); } }); }); </script> </div> </div> </div> </div> <div class="hybrid-ad-wrapper hide-small show-large"> <div class="hybrid-ad-inner-wrapper"> <div class="hide-small show-large"> <div data-container-ad-unit-id="/21662595662/retaildive/retaildivehybrid3-desktop"></div> <div id='dfp-hybrid3-desktop'> <script> waitToLoadAds.push(function() { googletag.cmd.push(function() { if (window.dfp_visibility == 'desktop' ) { googletag.display('dfp-hybrid3-desktop'); googletag.pubads().addEventListener('slotRenderEnded', function (event) { var adUnitPath = '/21662595662/retaildive/retaildivehybrid3'; var onProformative = false; if (onProformative && event.slot.getAdUnitPath() === adUnitPath && !event.isEmpty ) { var adUnitPathWithVisibility = adUnitPath + '-desktop'; var selector = '.pf-comments__ad-wrapper [data-container-ad-unit-id="' + adUnitPathWithVisibility + '"]'; if (!$(selector).closest('.pf-comments__ad-wrapper').hasClass('borders')) { $(selector).closest('.pf-comments__ad-wrapper').addClass('borders') } } }); } }); }); </script> </div> </div> </div> </div> </li> <li class="row feed__item"> <div class="medium-4 columns"> <figure class="feed__image-container"> <a class="feed__image" href="/news/the-demise-of-the-department-store-not-so-fast/604467/"> <img class="" src="https://imgproxy.divecdn.com/m984FGEmaSH_FdITsh-yqfvnOUepsKCMNLOuAS908AU/g:nowe:190:605/c:4705:2658/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9tYXJjaDIwX3JkLTYuanBn.webp" width="1200" height="675" srcset="https://imgproxy.divecdn.com/hxHdftb9jiE9UJyTrexiMURwektRGt3CmgcPiomgqjk/g:nowe:190:605/c:4705:2658/rs:fill:300:169:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9tYXJjaDIwX3JkLTYuanBn.webp 300w, https://imgproxy.divecdn.com/YGLSXo_ercMJHFs6Ux1GUCQoipJ_3UiMWCbHgXYqP3U/g:nowe:190:605/c:4705:2658/rs:fill:600:338:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9tYXJjaDIwX3JkLTYuanBn.webp 600w, https://imgproxy.divecdn.com/m984FGEmaSH_FdITsh-yqfvnOUepsKCMNLOuAS908AU/g:nowe:190:605/c:4705:2658/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9tYXJjaDIwX3JkLTYuanBn.webp 1200w" sizes="(min-width: 40em ) 25vw, 100vw" alt="Against a blue sky, a street lamp to the side of a large department store building." loading="lazy" > </a> <figcaption> <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="0"> <div class="feed__attribution">Daphne Howland/Retail Dive</div>  <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="-1"> </figcaption> </figure> </div> <div class="medium-8 columns"> <h3 class="feed__title feed__title--display"> <a href="/news/the-demise-of-the-department-store-not-so-fast/604467/"> The demise of the department store? Not so fast </a> </h3> <p class="feed__description">Department stores still have a strong value proposition, if only they can reimagine their experience, write Alvarez and Marsal's Mohit Mohal and Jonathan Sharp.</p> <span class="secondary-label"> Mohit Mohal and Jonathan Sharp • </span> <span class="secondary-label">Aug. 11, 2021</span> </div> </li> <li class="row feed__item"> <div class="medium-4 columns"> <figure class="feed__image-container"> <a class="feed__image" href="/news/the-future-of-retail-belongs-to-those-who-make-the-best-decisions/600967/"> <img class="" src="https://imgproxy.divecdn.com/t0XwHQDfSsdDFUCPnTwCWHFYze8zUSmNnSeD4Oopd70/g:ce/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy0xMTUyOTQzNjE4LmpwZWc=.webp" width="1200" height="675" srcset="https://imgproxy.divecdn.com/mZqn1xE0FtJwJf9yZZ39F6NTPNZJq33sFrG42QOcaD0/g:ce/rs:fill:300:169:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy0xMTUyOTQzNjE4LmpwZWc=.webp 300w, https://imgproxy.divecdn.com/30-cnSaXnLaLvv62uEU2lQunXTViQE6-O6VnOR05z8Q/g:ce/rs:fill:600:338:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy0xMTUyOTQzNjE4LmpwZWc=.webp 600w, https://imgproxy.divecdn.com/t0XwHQDfSsdDFUCPnTwCWHFYze8zUSmNnSeD4Oopd70/g:ce/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy0xMTUyOTQzNjE4LmpwZWc=.webp 1200w" sizes="(min-width: 40em ) 25vw, 100vw" alt="Close up of a person typing on a laptop" loading="lazy" > </a> <figcaption> <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="0"> <div class="feed__attribution">SARINYAPINNGAM via Getty Images</div>  <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="-1"> </figcaption> </figure> </div> <div class="medium-8 columns"> <h3 class="feed__title feed__title--display"> <a href="/news/the-future-of-retail-belongs-to-those-who-make-the-best-decisions/600967/"> The future of retail belongs to those who make the best decisions </a> </h3> <p class="feed__description">The key is adding data into the mix — from all places and in as real time as possible — so retailers can make better, more informed decisions, writes Deloitte's Christina Bieniek. </p> <span class="secondary-label"> Christina Bieniek • </span> <span class="secondary-label">June 3, 2021</span> </div> </li> <li class="row feed__item"> <div class="medium-4 columns"> <figure class="feed__image-container"> <a class="feed__image" href="/news/the-rise-of-curbside-pickup-best-practices-for-retailers/599931/"> <img class="" src="https://imgproxy.divecdn.com/ngGxRgwYaRDsinrIdbIDhqRErM2ZkG4QcX2VAfUf1M0/g:nowe:0:0/c:5052:2854/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9XYWxncmVlbnNfcGlja3VwX2F0X2N1cmJzaWRlXzJfbFhxU2pqMS5qcGc=.webp" width="1200" height="675" srcset="https://imgproxy.divecdn.com/aTJiZaVJGeiEkICvq1jpklgIW42BTJb6RyxNgBZid20/g:nowe:0:0/c:5052:2854/rs:fill:300:169:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9XYWxncmVlbnNfcGlja3VwX2F0X2N1cmJzaWRlXzJfbFhxU2pqMS5qcGc=.webp 300w, https://imgproxy.divecdn.com/F1T0UkWo5SlKlPdIGzlTyjBfSqguxoR4k4HVKYMCFNc/g:nowe:0:0/c:5052:2854/rs:fill:600:338:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9XYWxncmVlbnNfcGlja3VwX2F0X2N1cmJzaWRlXzJfbFhxU2pqMS5qcGc=.webp 600w, https://imgproxy.divecdn.com/ngGxRgwYaRDsinrIdbIDhqRErM2ZkG4QcX2VAfUf1M0/g:nowe:0:0/c:5052:2854/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9XYWxncmVlbnNfcGlja3VwX2F0X2N1cmJzaWRlXzJfbFhxU2pqMS5qcGc=.webp 1200w" sizes="(min-width: 40em ) 25vw, 100vw" alt="Walgreens revamps its app." loading="lazy" > </a> <figcaption> <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="0"> <div class="feed__attribution">Courtesy of Walgreens</div>  <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="-1"> </figcaption> </figure> </div> <div class="medium-8 columns"> <h3 class="feed__title feed__title--display"> <a href="/news/the-rise-of-curbside-pickup-best-practices-for-retailers/599931/"> The rise of curbside pickup: Best practices for retailers </a> </h3> <p class="feed__description">Retailers of all types would do well to develop their curbside pickup capabilities further, writes Euromonitor International's Bob Hoyler.</p> <span class="secondary-label"> Bob Hoyler • </span> <span class="secondary-label">May 13, 2021</span> </div> </li> <li class="row feed__item"> <div class="medium-4 columns"> <figure class="feed__image-container"> <a class="feed__image" href="/news/retailers-its-time-to-move-beyond-outdated-business-models/598611/"> <img class="" src="https://imgproxy.divecdn.com/vidFaV7ffx2A8pT4IHBzQfSx-rWWoccjg4dmDjH3ayg/g:ce/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy0xMjUwNzIyNTIzLmpwZw==.webp" width="1200" height="675" srcset="https://imgproxy.divecdn.com/9aNRXMysWzc98FOiX35H2MEq5B3cTghbYy8UtVXrJ7E/g:ce/rs:fill:300:169:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy0xMjUwNzIyNTIzLmpwZw==.webp 300w, https://imgproxy.divecdn.com/kbWEG9IryGTyrGEnaawfZNzyw5Sdpt94EzVotse1BFg/g:ce/rs:fill:600:338:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy0xMjUwNzIyNTIzLmpwZw==.webp 600w, https://imgproxy.divecdn.com/vidFaV7ffx2A8pT4IHBzQfSx-rWWoccjg4dmDjH3ayg/g:ce/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy0xMjUwNzIyNTIzLmpwZw==.webp 1200w" sizes="(min-width: 40em ) 25vw, 100vw" alt="" loading="lazy" > </a> <figcaption> <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="0"> <div class="feed__attribution">Igor Alecsander via Getty Images</div>  <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="-1"> </figcaption> </figure> </div> <div class="medium-8 columns"> <h3 class="feed__title feed__title--display"> <a href="/news/retailers-its-time-to-move-beyond-outdated-business-models/598611/"> Retailers: It's time to move beyond outdated business models </a> </h3> <p class="feed__description">Pay attention to these five areas as you plan for the future, writes Kaufman Rossin's N.K. "Trip" Tripathy.</p> <span class="secondary-label"> N.K. "Trip" Tripathy • </span> <span class="secondary-label">April 20, 2021</span> </div> </li> <li class="row feed__item feed-item-ad"> <div class="hybrid-ad-wrapper show-small hide-large"> <div class="hybrid-ad-inner-wrapper"> <div class="show-small hide-large"> <div data-container-ad-unit-id="/21662595662/retaildive/retaildivehybrid4-mobile"></div> <div id='dfp-hybrid4-mobile'> <script> waitToLoadAds.push(function() { googletag.cmd.push(function() { if (window.dfp_visibility == 'mobile' ) { googletag.display('dfp-hybrid4-mobile'); googletag.pubads().addEventListener('slotRenderEnded', function (event) { var adUnitPath = '/21662595662/retaildive/retaildivehybrid4'; var onProformative = false; if (onProformative && event.slot.getAdUnitPath() === adUnitPath && !event.isEmpty ) { var adUnitPathWithVisibility = adUnitPath + '-mobile'; var selector = '.pf-comments__ad-wrapper [data-container-ad-unit-id="' + adUnitPathWithVisibility + '"]'; if (!$(selector).closest('.pf-comments__ad-wrapper').hasClass('borders')) { $(selector).closest('.pf-comments__ad-wrapper').addClass('borders') } } }); } }); }); </script> </div> </div> </div> </div> </li> <li class="row feed__item"> <div class="medium-4 columns"> <figure class="feed__image-container"> <a class="feed__image" href="/news/the-shift-to-the-suburbs-predates-covid-19-did-retailers-miss-the-signs/598320/"> <img class="" src="https://imgproxy.divecdn.com/zWH6q-xzDUEQr9FWj6h8HXZem_uVSiwCjlbA3Z3eoPY/g:ce/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS8zMDkwOTg3MTUxXzMyNzk5ZmIyZmNfYi5qcGc=.webp" width="1200" height="675" srcset="https://imgproxy.divecdn.com/wIszftp9gYVYhw1JDx3AV9qQh4_fOplqWs_IGS7zSTo/g:ce/rs:fill:300:169:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS8zMDkwOTg3MTUxXzMyNzk5ZmIyZmNfYi5qcGc=.webp 300w, https://imgproxy.divecdn.com/uANs-PRTTPf85beQFKMLtEeiVpfX5TgUD41Ec8JwvjY/g:ce/rs:fill:600:338:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS8zMDkwOTg3MTUxXzMyNzk5ZmIyZmNfYi5qcGc=.webp 600w, https://imgproxy.divecdn.com/zWH6q-xzDUEQr9FWj6h8HXZem_uVSiwCjlbA3Z3eoPY/g:ce/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS8zMDkwOTg3MTUxXzMyNzk5ZmIyZmNfYi5qcGc=.webp 1200w" sizes="(min-width: 40em ) 25vw, 100vw" alt="" loading="lazy" > </a> <figcaption> <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="0"> <div class="feed__attribution">"<a href="https://www.flickr.com/photos/scobleizer/3090987151/" target="_blank">Pedestrian day on Oxford Street</a>" by <a href="https://www.flickr.com/photos/scobleizer/" target="_blank">Robert Scoble</a> is licensed under <a href="https://creativecommons.org/licenses/by/2.0/" target="_blank">CC BY 2.0</a></div>  <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="-1"> </figcaption> </figure> </div> <div class="medium-8 columns"> <h3 class="feed__title feed__title--display"> <a href="/news/the-shift-to-the-suburbs-predates-covid-19-did-retailers-miss-the-signs/598320/"> The shift to the suburbs predates COVID-19. Did retailers miss the signs? </a> </h3> <p class="feed__description">As suburban populations grew over the past decade, retailers consistently ignored the trend in favor of cities, writes Euromonitor International's Bob Hoyler.</p> <span class="secondary-label"> Bob Hoyler • </span> <span class="secondary-label">April 15, 2021</span> </div> </li> <li class="row feed__item"> <div class="medium-4 columns"> <figure class="feed__image-container"> <a class="feed__image" href="/news/retail-in-a-post-covid-world-we-need-to-go-back-to-the-way-we-were/597678/"> <img class="" src="https://imgproxy.divecdn.com/ruvRgJtwXBEr9_fvO6DSro1Ux5vkbElMYiZ_AC6t4qU/g:nowe:0:206/c:1000:565/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS82NTc2MjgwMDg3X2NlODc3NDIzYTFfby5qcGc=.webp" width="1200" height="675" srcset="https://imgproxy.divecdn.com/pWUACiwcf-cNEUV_pEdDdklQUtHpDY4chCmvdekSUAw/g:nowe:0:206/c:1000:565/rs:fill:300:169:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS82NTc2MjgwMDg3X2NlODc3NDIzYTFfby5qcGc=.webp 300w, https://imgproxy.divecdn.com/ULVU3oepSwm30p-z52EVORjXyXFKAWKZ-tEUyUEMsuc/g:nowe:0:206/c:1000:565/rs:fill:600:338:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS82NTc2MjgwMDg3X2NlODc3NDIzYTFfby5qcGc=.webp 600w, https://imgproxy.divecdn.com/ruvRgJtwXBEr9_fvO6DSro1Ux5vkbElMYiZ_AC6t4qU/g:nowe:0:206/c:1000:565/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS82NTc2MjgwMDg3X2NlODc3NDIzYTFfby5qcGc=.webp 1200w" sizes="(min-width: 40em ) 25vw, 100vw" alt="" loading="lazy" > </a> <figcaption> <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="0"> <div class="feed__attribution"><a href="https://www.flickr.com/photos/mcaven/6576280087" target="_blank">Michael Caven via Flickr</a></div>  <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="-1"> </figcaption> </figure> </div> <div class="medium-8 columns"> <h3 class="feed__title feed__title--display"> <a href="/news/retail-in-a-post-covid-world-we-need-to-go-back-to-the-way-we-were/597678/"> Retail in a post-COVID world: We need to go back to the way we were </a> </h3> <p class="feed__description">While it's easy to blame the pandemic for its toll on retail, it merely accelerated changes that were already happening, writes Carl Marks Advisors' Howard Meitiner.</p> <span class="secondary-label"> Howard Meitiner • </span> <span class="secondary-label">April 8, 2021</span> </div> </li> <li class="row feed__item"> <div class="medium-4 columns"> <figure class="feed__image-container"> <a class="feed__image" href="/news/the-health-social-and-economic-pandemic-triad-brings-a-watershed-moment-to/595746/"> <img class="" src="https://imgproxy.divecdn.com/aH1C4nnmzzKaI_iC8v5iKNXp9eGbGaN2I_Rwk0gn2Fo/g:ce/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy0xMjY4ODc2NDE0LmpwZw==.webp" width="1200" height="675" srcset="https://imgproxy.divecdn.com/xG1zVi0zNT3Ocd8G4HsxnAKDEEC-d4I5S7XK0quCWkk/g:ce/rs:fill:300:169:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy0xMjY4ODc2NDE0LmpwZw==.webp 300w, https://imgproxy.divecdn.com/9SzrbGGRAkfBtxGLqn476OZ68qn-HOGImq5hWXsxQcs/g:ce/rs:fill:600:338:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy0xMjY4ODc2NDE0LmpwZw==.webp 600w, https://imgproxy.divecdn.com/aH1C4nnmzzKaI_iC8v5iKNXp9eGbGaN2I_Rwk0gn2Fo/g:ce/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy0xMjY4ODc2NDE0LmpwZw==.webp 1200w" sizes="(min-width: 40em ) 25vw, 100vw" alt="" loading="lazy" > </a> <figcaption> <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="0"> <div class="feed__attribution">FatCamera via Getty Images</div>  <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="-1"> </figcaption> </figure> </div> <div class="medium-8 columns"> <h3 class="feed__title feed__title--display"> <a href="/news/the-health-social-and-economic-pandemic-triad-brings-a-watershed-moment-to/595746/"> The health, social and economic pandemic triad brings a watershed moment to retail in 2021 </a> </h3> <p class="feed__description">Retailers cannot focus on getting shoppers back into stores until health and social concerns are solved, writes SSA & Company's Matt Katz.</p> <span class="secondary-label"> Matt Katz • </span> <span class="secondary-label">March 4, 2021</span> </div> </li> <li class="row feed__item"> <div class="medium-4 columns"> <figure class="feed__image-container"> <a class="feed__image" href="/news/top-7-trends-in-retail-digital-transformation-and-innovation-for-2021/595486/"> <img class="" src="https://imgproxy.divecdn.com/KlpNG7XWR1S4GXgjrb2PIcUNR3XP-yBdpC309fuvFD8/g:nowe:63:76/c:1625:918/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9Gb3RvbGlhXzQ3NDI5MDc2X1N1YnNjcmlwdGlvbl9Nb250aGx5X00uanBn.webp" width="1200" height="675" srcset="https://imgproxy.divecdn.com/cMIxoeDZMZbmd3kx271bMVmyeu4jQnJswl_32ELmS7U/g:nowe:63:76/c:1625:918/rs:fill:300:169:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9Gb3RvbGlhXzQ3NDI5MDc2X1N1YnNjcmlwdGlvbl9Nb250aGx5X00uanBn.webp 300w, https://imgproxy.divecdn.com/vy-3xufCh-CCGKj9qn2ohCjsgjvnEV4-G1Srxkl-CxI/g:nowe:63:76/c:1625:918/rs:fill:600:338:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9Gb3RvbGlhXzQ3NDI5MDc2X1N1YnNjcmlwdGlvbl9Nb250aGx5X00uanBn.webp 600w, https://imgproxy.divecdn.com/KlpNG7XWR1S4GXgjrb2PIcUNR3XP-yBdpC309fuvFD8/g:nowe:63:76/c:1625:918/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9Gb3RvbGlhXzQ3NDI5MDc2X1N1YnNjcmlwdGlvbl9Nb250aGx5X00uanBn.webp 1200w" sizes="(min-width: 40em ) 25vw, 100vw" alt="" loading="lazy" > </a> <figcaption> <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="0"> <div class="feed__attribution">Fotolia</div>  <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="-1"> </figcaption> </figure> </div> <div class="medium-8 columns"> <h3 class="feed__title feed__title--display"> <a href="/news/top-7-trends-in-retail-digital-transformation-and-innovation-for-2021/595486/"> Top 7 trends in retail digital transformation and innovation for 2021 </a> </h3> <p class="feed__description">From contactless services to cost optimization strategies, retailers are building adaptable business models in response to COVID-19, writes Gartner's Kelsie Marian.</p> <span class="secondary-label"> Kelsie Marian • </span> <span class="secondary-label">Feb. 24, 2021</span> </div> </li> <li class="row feed__item"> <div class="medium-4 columns"> <figure class="feed__image-container"> <a class="feed__image" href="/news/pre-pandemic-profitability-could-be-5-years-out/594719/"> <img class="" src="https://imgproxy.divecdn.com/mS2MP7zXflMw3M6COksUHueOqXtr-GH61c4tFJ2afBE/g:ce/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9waWNqdW1iby5jb21fSU1HXzYwMzdfMS5qcGc=.webp" width="1200" height="675" srcset="https://imgproxy.divecdn.com/xRdT-6aI5bM-zHlYzAazyJCB_V5Qk6D9R5MFVvdTia8/g:ce/rs:fill:300:169:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9waWNqdW1iby5jb21fSU1HXzYwMzdfMS5qcGc=.webp 300w, https://imgproxy.divecdn.com/r8ELdA74nTi4j2VAaPpCbWBJWDaPb2QP3yGCjPi-6hI/g:ce/rs:fill:600:338:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9waWNqdW1iby5jb21fSU1HXzYwMzdfMS5qcGc=.webp 600w, https://imgproxy.divecdn.com/mS2MP7zXflMw3M6COksUHueOqXtr-GH61c4tFJ2afBE/g:ce/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9waWNqdW1iby5jb21fSU1HXzYwMzdfMS5qcGc=.webp 1200w" sizes="(min-width: 40em ) 25vw, 100vw" alt="" loading="lazy" > </a> <figcaption> <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="0"> <div class="feed__attribution"><a href="http://picjumbo.com/girl-writing-in-a-diary/" target="_blank">Picjumbo; Viktor Hanacek</a></div>  <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="-1"> </figcaption> </figure> </div> <div class="medium-8 columns"> <h3 class="feed__title feed__title--display"> <a href="/news/pre-pandemic-profitability-could-be-5-years-out/594719/"> Pre-pandemic profitability could be 5 years out </a> </h3> <p class="feed__description">Radical strategies are needed around consumer engagement to get back to pre-pandemic profitability, write Kearney's Michael Brown, Suketu Gandhi, Cara Cole and Natalie Shield.</p> <span class="secondary-label"> Michael Brown, Suketu Gandhi, Cara Cole and Natalie Shield • </span> <span class="secondary-label">Feb. 12, 2021</span> </div> </li> <li class="row feed__item"> <div class="medium-4 columns"> <figure class="feed__image-container"> <a class="feed__image" href="/news/the-evolution-of-the-shopping-mall-what-consumers-want/593187/"> <img class="" src="https://imgproxy.divecdn.com/p5e5ALS7eu9n17Plee5OSlhmhx9pCejknNb5OIL8Lgo/g:ce/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS81bWF5bWFsbC0zLmpwZw==.webp" width="1200" height="675" srcset="https://imgproxy.divecdn.com/iazsYd_iH2dImLl4J1EXXGtHwLBbnDTazG-j4U4VvoA/g:ce/rs:fill:300:169:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS81bWF5bWFsbC0zLmpwZw==.webp 300w, https://imgproxy.divecdn.com/ow3Dvfwh0jhR90GFRw8xbTKo6QXzQBIB3zd4EWz4Lhc/g:ce/rs:fill:600:338:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS81bWF5bWFsbC0zLmpwZw==.webp 600w, https://imgproxy.divecdn.com/p5e5ALS7eu9n17Plee5OSlhmhx9pCejknNb5OIL8Lgo/g:ce/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS81bWF5bWFsbC0zLmpwZw==.webp 1200w" sizes="(min-width: 40em ) 25vw, 100vw" alt="" loading="lazy" > </a> <figcaption> <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="0"> <div class="feed__attribution">Daphne Howland/Retail Dive</div>  <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="-1"> </figcaption> </figure> </div> <div class="medium-8 columns"> <h3 class="feed__title feed__title--display"> <a href="/news/the-evolution-of-the-shopping-mall-what-consumers-want/593187/"> The evolution of the shopping mall: What consumers want </a> </h3> <p class="feed__description">E-commerce sales growth and in-store traffic declines are creating challenges for traditional malls, write Cushman & Wakefield's Barrie Scardina and WD Partners' Lee Peterson. </p> <span class="secondary-label"> Barrie Scardina and Lee Peterson • </span> <span class="secondary-label">Jan. 21, 2021</span> </div> </li> <li class="row feed__item"> <div class="medium-4 columns"> <figure class="feed__image-container"> <a class="feed__image" href="/news/how-covid-19-prompted-new-thinking-for-omnichannel/592010/"> <img class="" src="https://imgproxy.divecdn.com/ufg5y52uYQv8jTYc8Gpc68iS1tklyOX4PhYTmpYvqAQ/g:ce/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9wZXhlbHMtYm9uZ2thcm4tdGhhbnlha2lqLTM3NDA5MTUuanBn.webp" width="1200" height="675" srcset="https://imgproxy.divecdn.com/zjYsKWlnHkFmI-AVh4hELX8VIGPLJfG5o33Jm-qm7N4/g:ce/rs:fill:300:169:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9wZXhlbHMtYm9uZ2thcm4tdGhhbnlha2lqLTM3NDA5MTUuanBn.webp 300w, https://imgproxy.divecdn.com/KKh1VwcQ0fRiryuiT3F76b-O_KCJpsCSuQQ02BIdPVQ/g:ce/rs:fill:600:338:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9wZXhlbHMtYm9uZ2thcm4tdGhhbnlha2lqLTM3NDA5MTUuanBn.webp 600w, https://imgproxy.divecdn.com/ufg5y52uYQv8jTYc8Gpc68iS1tklyOX4PhYTmpYvqAQ/g:ce/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9wZXhlbHMtYm9uZ2thcm4tdGhhbnlha2lqLTM3NDA5MTUuanBn.webp 1200w" sizes="(min-width: 40em ) 25vw, 100vw" alt="person using a laptop and a tablet" loading="lazy" > </a> <figcaption> <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="0"> <div class="feed__attribution">thanyakij, bongkarn. (2019). Retrieved from <a href="https://www.pexels.com/photo/person-holding-white-pen-using-macbook-pro-3740915/" target="_blank">Pexels</a>.</div>  <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="-1"> </figcaption> </figure> </div> <div class="medium-8 columns"> <h3 class="feed__title feed__title--display"> <a href="/news/how-covid-19-prompted-new-thinking-for-omnichannel/592010/"> How COVID-19 prompted new thinking for omnichannel </a> </h3> <p class="feed__description">Accelerated investments in 2020 redefined omnichannel, writes Amanda Bourlier, head of retail at Euromonitor International.</p> <span class="secondary-label"> Amanda Bourlier • </span> <span class="secondary-label">Dec. 18, 2020</span> </div> </li> <li class="row feed__item"> <div class="medium-4 columns"> <figure class="feed__image-container"> <a class="feed__image" href="/news/predictions-to-help-navigate-the-2020-holiday-shopping-season/589203/"> <img class="" src="https://imgproxy.divecdn.com/rNv9jE615xlVU2vSXsZ0e2vtt1fKQMgQutH3PRfujEc/g:ce/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy0xMTgxMjc1NDI4LmpwZw==.webp" width="1200" height="675" srcset="https://imgproxy.divecdn.com/56_MR_nYe_ekx9BBJHBvKagz5iqk3OqzmU4sikFsbto/g:ce/rs:fill:300:169:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy0xMTgxMjc1NDI4LmpwZw==.webp 300w, https://imgproxy.divecdn.com/OknlvDeym4vUIM6Vzq6T3gRPUaubw9waRzWW3brYaHQ/g:ce/rs:fill:600:338:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy0xMTgxMjc1NDI4LmpwZw==.webp 600w, https://imgproxy.divecdn.com/rNv9jE615xlVU2vSXsZ0e2vtt1fKQMgQutH3PRfujEc/g:ce/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9HZXR0eUltYWdlcy0xMTgxMjc1NDI4LmpwZw==.webp 1200w" sizes="(min-width: 40em ) 25vw, 100vw" alt="" loading="lazy" > </a> <figcaption> <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="0"> <div class="feed__attribution">CentralITAlliance via Getty Images</div>  <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="-1"> </figcaption> </figure> </div> <div class="medium-8 columns"> <h3 class="feed__title feed__title--display"> <a href="/news/predictions-to-help-navigate-the-2020-holiday-shopping-season/589203/"> Predictions to help navigate the 2020 holiday shopping season </a> </h3> <p class="feed__description">Future holiday shopping seasons will likely have more in common with 2020 than with 2019, writes Euromonitor International's Amanda Bourlier.</p> <span class="secondary-label"> Amanda Bourlier • </span> <span class="secondary-label">Nov. 23, 2020</span> </div> </li> <li class="row feed__item"> <div class="medium-4 columns"> <figure class="feed__image-container"> <a class="feed__image" href="/news/top-customer-service-considerations-for-retailers-in-a-post-covid-world/581958/"> <img class="" src="https://imgproxy.divecdn.com/svy04UPdk41t11tqrMOdeNQ3rBJNwx198AX28Pm4x7Q/g:nowe:67:122/c:2614:1477/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9EQ19Fdm9sdXRpb25fU3RvcmUuanBn.webp" width="1200" height="675" srcset="https://imgproxy.divecdn.com/fXm-BFrDLiuGOu1IU6ugBxzgTCBwyCrF33IV_En0XY4/g:nowe:67:122/c:2614:1477/rs:fill:300:169:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9EQ19Fdm9sdXRpb25fU3RvcmUuanBn.webp 300w, https://imgproxy.divecdn.com/xjJb9NPKcJoODyN9LflNXeBjdj8OmbXkLxQZmW_6ZfA/g:nowe:67:122/c:2614:1477/rs:fill:600:338:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9EQ19Fdm9sdXRpb25fU3RvcmUuanBn.webp 600w, https://imgproxy.divecdn.com/svy04UPdk41t11tqrMOdeNQ3rBJNwx198AX28Pm4x7Q/g:nowe:67:122/c:2614:1477/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9EQ19Fdm9sdXRpb25fU3RvcmUuanBn.webp 1200w" sizes="(min-width: 40em ) 25vw, 100vw" alt="7-Eleven expands lab stores" loading="lazy" > </a> <figcaption> <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="0"> <div class="feed__attribution">Permission granted by 7-Eleven</div>  <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="-1"> </figcaption> </figure> </div> <div class="medium-8 columns"> <h3 class="feed__title feed__title--display"> <a href="/news/top-customer-service-considerations-for-retailers-in-a-post-covid-world/581958/"> Top customer service considerations for retailers in a post-COVID world </a> </h3> <p class="feed__description">The customer experience is one of the most critical touchpoints a retailer has with its customers, writes 7-Eleven's Jerry Campbell. </p> <span class="secondary-label"> Jerry Campbell • </span> <span class="secondary-label">July 30, 2020</span> </div> </li> <li class="row feed__item"> <div class="medium-4 columns"> <figure class="feed__image-container"> <a class="feed__image" href="/news/5-ways-beauty-brands-can-grow-faster-online/581963/"> <img class="" src="https://imgproxy.divecdn.com/nkU6JDecaXFRgw4mrjC3-Mr7c_JEXSh96YbaRvlfwCg/g:ce/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9yYXBoYWVsLWxvdmFza2ktREV1b2Iydjc3d0ktdW5zcGxhc2guanBn.webp" width="1200" height="675" srcset="https://imgproxy.divecdn.com/tg00DvMyeoaTPzvpZzTez2bsax7e_HNW3Aqrbt0EGO4/g:ce/rs:fill:300:169:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9yYXBoYWVsLWxvdmFza2ktREV1b2Iydjc3d0ktdW5zcGxhc2guanBn.webp 300w, https://imgproxy.divecdn.com/6H5WoIUyftpjHHb8-cdrGFLE3ESquzn42R4SqrLxCVA/g:ce/rs:fill:600:338:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9yYXBoYWVsLWxvdmFza2ktREV1b2Iydjc3d0ktdW5zcGxhc2guanBn.webp 600w, https://imgproxy.divecdn.com/nkU6JDecaXFRgw4mrjC3-Mr7c_JEXSh96YbaRvlfwCg/g:ce/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9yYXBoYWVsLWxvdmFza2ktREV1b2Iydjc3d0ktdW5zcGxhc2guanBn.webp 1200w" sizes="(min-width: 40em ) 25vw, 100vw" alt="" loading="lazy" > </a> <figcaption> <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="0"> <div class="feed__attribution"><a href="https://unsplash.com/photos/DEuob2v77wI" target="_blank">Photo by Raphael Lovaski on Unsplash</a></div>  <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="-1"> </figcaption> </figure> </div> <div class="medium-8 columns"> <h3 class="feed__title feed__title--display"> <a href="/news/5-ways-beauty-brands-can-grow-faster-online/581963/"> 5 ways beauty brands can grow faster online </a> </h3> <p class="feed__description">Beauty sales were already moving online, but the pandemic has accelerated that trend, writes Sandy Skrovan, industry research director at Profitero.</p> <span class="secondary-label"> Sandy Skrovan • </span> <span class="secondary-label">July 22, 2020</span> </div> </li> <li class="row feed__item"> <div class="medium-4 columns"> <figure class="feed__image-container"> <a class="feed__image" href="/news/what-will-bring-consumers-back-to-brick-and-mortar-stores/578452/"> <img class="" src="https://imgproxy.divecdn.com/y18qEHJ04FQXNR1PD8jdq7gVdX464RwU9geIw8T4vmA/g:ce/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS81bWF5bWFsbC0yMC5qcGc=.webp" width="1200" height="675" srcset="https://imgproxy.divecdn.com/h80Xr63JYgKB1B04Tf0dMuegMPY7QkRbJgHz7_rhQpk/g:ce/rs:fill:300:169:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS81bWF5bWFsbC0yMC5qcGc=.webp 300w, https://imgproxy.divecdn.com/wp6b3UkiLJXPdxgiAJL_r1H8iQswfDJ9vb9P-ZahJ6c/g:ce/rs:fill:600:338:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS81bWF5bWFsbC0yMC5qcGc=.webp 600w, https://imgproxy.divecdn.com/y18qEHJ04FQXNR1PD8jdq7gVdX464RwU9geIw8T4vmA/g:ce/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS81bWF5bWFsbC0yMC5qcGc=.webp 1200w" sizes="(min-width: 40em ) 25vw, 100vw" alt="" loading="lazy" > </a> <figcaption> <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="0"> <div class="feed__attribution">Daphne Howland/Retail Dive</div>  <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="-1"> </figcaption> </figure> </div> <div class="medium-8 columns"> <h3 class="feed__title feed__title--display"> <a href="/news/what-will-bring-consumers-back-to-brick-and-mortar-stores/578452/"> What will bring consumers back to brick-and-mortar stores? </a> </h3> <p class="feed__description">Post-pandemic, the retailers that reopen without making major changes to how they do business could lose out, writes Consumers in Motion's Daniel Hodges.</p> <span class="secondary-label"> Daniel Hodges • </span> <span class="secondary-label">May 28, 2020</span> </div> </li> <li class="row feed__item"> <div class="medium-4 columns"> <figure class="feed__image-container"> <a class="feed__image" href="/news/survival-of-the-fittest-for-dtc-brands/577622/"> <img class="" src="https://imgproxy.divecdn.com/tmzSVGy_nTLEuiy0yLiJ0lvjad2tCeH5FF9PSABYhf4/g:nowe:0:359/c:4032:2277/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9JTUdfMzc4MC5KUEc=.webp" width="1200" height="675" srcset="https://imgproxy.divecdn.com/pVSuvHfkssgkLtc4AlbJYf-h6UMgjvrWAud51oLJaCQ/g:nowe:0:359/c:4032:2277/rs:fill:300:169:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9JTUdfMzc4MC5KUEc=.webp 300w, https://imgproxy.divecdn.com/cXtxXFrqBtIK5DCa3E67RVOmp-Z92pwyKRxWtZSgfg0/g:nowe:0:359/c:4032:2277/rs:fill:600:338:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9JTUdfMzc4MC5KUEc=.webp 600w, https://imgproxy.divecdn.com/tmzSVGy_nTLEuiy0yLiJ0lvjad2tCeH5FF9PSABYhf4/g:nowe:0:359/c:4032:2277/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS9JTUdfMzc4MC5KUEc=.webp 1200w" sizes="(min-width: 40em ) 25vw, 100vw" alt="A storefront with main door open, a purple sign in front." loading="lazy" > </a> <figcaption> <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="0"> <div class="feed__attribution">Cara Salpini for Retail Dive</div>  <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="-1"> </figcaption> </figure> </div> <div class="medium-8 columns"> <h3 class="feed__title feed__title--display"> <a href="/news/survival-of-the-fittest-for-dtc-brands/577622/"> Survival of the fittest for DTC brands </a> </h3> <p class="feed__description">Before the current crisis hit, we were already seeing flaws in the DTC model, writes Alex Song, CEO of Innovation Department.</p> <span class="secondary-label"> Alex Song • </span> <span class="secondary-label">May 14, 2020</span> </div> </li> <li class="row feed__item"> <div class="medium-4 columns"> <figure class="feed__image-container"> <a class="feed__image" href="/news/covid-19-the-ultimate-stress-test-for-retailers/575565/"> <img class="" src="https://imgproxy.divecdn.com/g8XsN-8ljajLnoPO0aiicWOMvQc33pYKmZirJ_tsItM/g:ce/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS80OTY3ODY4MDA3MV83NDczZjRmNTMyX2suanBn.webp" width="1200" height="675" srcset="https://imgproxy.divecdn.com/m-A_PQ6zNkNZCiY1caXEmnS_S6XFip6JacXzXJAs7Q8/g:ce/rs:fill:300:169:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS80OTY3ODY4MDA3MV83NDczZjRmNTMyX2suanBn.webp 300w, https://imgproxy.divecdn.com/bMcghRFcnjXt8YQc7chOIABU5jaMSOHBNd2mQ5BUen0/g:ce/rs:fill:600:338:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS80OTY3ODY4MDA3MV83NDczZjRmNTMyX2suanBn.webp 600w, https://imgproxy.divecdn.com/g8XsN-8ljajLnoPO0aiicWOMvQc33pYKmZirJ_tsItM/g:ce/rs:fill:1200:675:1/Z3M6Ly9kaXZlc2l0ZS1zdG9yYWdlL2RpdmVpbWFnZS80OTY3ODY4MDA3MV83NDczZjRmNTMyX2suanBn.webp 1200w" sizes="(min-width: 40em ) 25vw, 100vw" alt="Empty Paper Goods Shelves at Walgreens at Union Station Shopping Mall at 50 Massachusetts Avenue, NE, Washington DC on Thursday morning,19 March 2020" loading="lazy" > </a> <figcaption> <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="0"> <div class="feed__attribution">"<a href="https://www.flickr.com/photos/perspective/49678680071/in/gallery-168312503@N04-72157713609044208/" target="_blank">Empty Paper Goods Shelves at Walgreens at Union Station Shopping Mall at 50 Massachusetts Avenue, NE, Washington DC on Thursday morning,19 March 2020</a>" by Elvert Barnes Photography is licensed under <a href="https://creativecommons.org/licenses/by-sa/2.0/" target="_blank">CC BY-SA 2.0</a></div>  <img class="feed__attribution-icon" src="/static/images/info-icon.png?234917240220" alt="Image attribution tooltip" width="16" height="16" tabindex="-1"> </figcaption> </figure> </div> <div class="medium-8 columns"> <h3 class="feed__title feed__title--display"> <a href="/news/covid-19-the-ultimate-stress-test-for-retailers/575565/"> COVID-19: The ultimate stress test for retailers </a> </h3> <p class="feed__description">The novel coronavirus is the latest reminder that companies need to plan and prepare for the unexpected, writes Gartner's Kelsie Marian.</p> <span class="secondary-label"> Kelsie Marian • </span> <span class="secondary-label">April 9, 2020</span> </div> </li> </ul> <div class="pagination"> <a href="?page=2" class="button button--soft">  Next<img class="button__icon button__icon--small button__icon--right" src="/static/img/components/buttons/right-arrow.svg?353714160519" alt="next icon"> </a> </div> </section> <aside class="sidebar large-4 columns"> <div class="hybrid-ad-wrapper hide-small show-large"> <div class="hybrid-ad-inner-wrapper"> <div class="hide-small show-large"> <div data-container-ad-unit-id="/21662595662/retaildive/retaildivehybrid1-desktop"></div> <div id='dfp-hybrid1-desktop'> <script> waitToLoadAds.push(function() { googletag.cmd.push(function() { if (window.dfp_visibility == 'desktop' ) { 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href="https://www.retaildive.com/trendline/retail-supply-chain/79/?utm_source=RD&utm_medium=Library&utm_campaign=BlueYonder"> The state of retail supply chains in 2025 </a> <span class="sponsor-label__leading-text secondary-label">Supported by </span> <span class="sponsor-label__name secondary-label">Blue Yonder</span> </div> </li> <li class="sidebar-box-list__item flex"> <div class='sidebar-box-list__icon sidebar-box-list__icon--loud'> <img src="/static/img/lib_icons/trendline.svg?353714160519" height="25" width="25" alt="editorial resource icon" loading="lazy"> </div> <div> <div class="label label--soft">Trendline</div> <a class="analytics t-library-sidebar-item-2 sidebar-box-list__item-title" target="_blank" href="https://www.marketingdive.com/trendline/retail-marketing/498/?utm_source=RD&utm_medium=Library&utm_campaign=FetchRewards"> The top trends in retail marketing </a> <span class="sponsor-label__leading-text secondary-label">Supported by </span> <span class="sponsor-label__name secondary-label">Fetch Rewards</span> </div> </li> <li class="sidebar-box-list__item flex"> <div class='sidebar-box-list__icon sidebar-box-list__icon--loud'> <img src="/static/img/lib_icons/whitepaper.svg?102717100918" height="25" width="25" alt="editorial resource icon" loading="lazy"> </div> <div> <a class="analytics t-library-sidebar-item-3 sidebar-box-list__item-title" target="_blank" href="https://www.retaildive.com/news/retail-trends-outlook-2025/738817/"> The Retail Dive Outlook on 2025 </a> </div> </li> </ul> <a class="analytics t-library-sidebar-all sidebar-box__cta" aria-label="View all library items" href="/library/">View all</a> </div> <div class="sidebar-box js-pressrelease-sidebar-box" data-box-priority=" 6 "> <h3 class="sidebar-box__header">Company Announcements</h3> <ul class="sidebar-box-list"> <li class="sidebar-box-list__item flex js-pressrelease" 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data-pressrelease-full-url="https://www.retaildive.com/press-release/20250129-with-aptos-one-modern-pos-wss-brings-fresh-energy-to-associate-and-custome-1/"> <div class="sidebar-box-title-container"> <a class="sidebar-box-list__item-title analytics t-pr-sidebar-item" href="/press-release/20250129-with-aptos-one-modern-pos-wss-brings-fresh-energy-to-associate-and-custome-1/">With Aptos ONE Modern POS, WSS Brings Fresh Energy to Associate and Customer Experiences</a> <span class="secondary-label"> From Aptos </span> </div> </li> </ul> <span class="sidebar-box__cta"> <a class="analytics t-pr-sidebar-all" aria-label="View all press release items" href="/press-release/">View all</a> | <a class="analytics t-pr-sidebar-start" href="/press-release/get-started/">Post a press release</a> </span> </div> <div class="sidebar-box hide-small show-large" data-box-priority="8"> <h3 class="sidebar-box__header">What We're Reading</h3> <ul class="sidebar-box-list"> <li class="sidebar-box-list__item"> <img 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