Buffer Status - Incident History

<?xml version="1.0" encoding="UTF-8"?> <feed xml:lang="en-US" xmlns="http://www.w3.org/2005/Atom"> <id>tag:status.buffer.com,2005:/history</id> <link rel="alternate" type="text/html" href="https://status.buffer.com"/> <link rel="self" type="application/atom+xml" href="https://status.buffer.com/history.atom"/> <title>Buffer Status - Incident History</title> <updated>2024-11-27T06:06:08-08:00</updated> <author> <name>Buffer</name> </author> <entry> <id>tag:status.buffer.com,2005:Incident/22912883</id> <published>2024-11-20T09:05:28-08:00</published> <updated>2024-11-20T09:05:28-08:00</updated> <link rel="alternate" type="text/html" href="https://status.buffer.com/incidents/s9mfz33075rs"/> <title>Issues updating Time Zones.</title> <content type="html">Nov <var data-var='date'>20</var>, <var data-var='time'>09:05</var> PST Resolved - A fix has been implemented, and time zones can be adjusted once again. Don't hesitate to let us know if you continue to experience issues while making changes.Nov <var data-var='date'>20</var>, <var data-var='time'>08:24</var> PST Identified - We've identified an issue with updating time zones on individual channels. We're working on a solution and will update this page once the issue has been resolved.</content> </entry> <entry> <id>tag:status.buffer.com,2005:Incident/22830280</id> <published>2024-11-11T08:39:21-08:00</published> <updated>2024-11-11T08:39:21-08:00</updated> <link rel="alternate" type="text/html" href="https://status.buffer.com/incidents/hytw00bhdnjx"/> <title>Buffer is experiencing downtime (web and mobile)</title> <content type="html">Nov <var data-var='date'>11</var>, <var data-var='time'>08:39</var> PST Resolved - After further monitoring of the Buffer platform, we are happy to share that this issue has been fully resolved. Apologies for any disruption that this downtime may have caused.Nov <var data-var='date'>11</var>, <var data-var='time'>07:58</var> PST Monitoring - We've been monitoring the Buffer platform and things are looking stable now. We apologise for the inconvenience caused earlier.Nov <var data-var='date'>11</var>, <var data-var='time'>06:45</var> PST Investigating - Buffer is currently experiencing a downtime. Our team is investigating, and we'll update this page as more information becomes available.</content> </entry> <entry> <id>tag:status.buffer.com,2005:Incident/22809996</id> <published>2024-11-11T04:55:09-08:00</published> <updated>2024-11-11T04:55:09-08:00</updated> <link rel="alternate" type="text/html" href="https://status.buffer.com/incidents/b328pwb8gtsr"/> <title>Intermittent errors uploading media</title> <content type="html">Nov <var data-var='date'>11</var>, <var data-var='time'>04:55</var> PST Resolved - After monitoring this issue, we're happy to share that it has been resolved. Media uploads should be working as expected once again. We apologize once again for any disruption.Nov <var data-var='date'> 8</var>, <var data-var='time'>19:28</var> PST Identified - The issue has been identified and we are working on a fix.Nov <var data-var='date'> 8</var>, <var data-var='time'>18:56</var> PST Investigating - We are experiencing intermittent issues uploading media in the composer. This may result in errors attaching images and videos to posts. We are looking into this and apologize for the disruption.</content> </entry> <entry> <id>tag:status.buffer.com,2005:Incident/22780336</id> <published>2024-11-10T17:42:21-08:00</published> <updated>2024-11-10T17:42:59-08:00</updated> <link rel="alternate" type="text/html" href="https://status.buffer.com/incidents/r1g3plzggt5h"/> <title>Low publishing success rates for TikTok image posts</title> <content type="html">Nov <var data-var='date'>10</var>, <var data-var='time'>17:42</var> PST Resolved - TikTok image posts are publishing successfully again. We're happy to share that the issue is fully resolved. We sincerely apologize for the disruption you experienced over the past few days. Please reach out to our team if you're still experiencing issues.Nov <var data-var='date'>10</var>, <var data-var='time'>17:24</var> PST Monitoring - TikTok image posts are publishing successfully again. We'll continue monitoring the publishing success rates and hope to have this fully resolved shortly.Nov <var data-var='date'> 8</var>, <var data-var='time'>16:27</var> PST Update - We are continuing to communicate with TikTok towards a resolution. We will provide updates as they become available.Nov <var data-var='date'> 7</var>, <var data-var='time'>01:39</var> PST Update - We're continuing to work with TikTok to resolve this. We'll provide more updates as soon as they become available. Thank you for your patience, and we apologize for the continued disruption.Nov <var data-var='date'> 6</var>, <var data-var='time'>06:37</var> PST Identified - Our engineers have identified an issue with the TikTok integration and we're in touch with their team about it. We'll share further updates when we have them. Thanks for your patience, and sorry again for the trouble.Nov <var data-var='date'> 6</var>, <var data-var='time'>03:46</var> PST Update - We are continuing to investigate the issue causing TikTok posts containing images to fail. We sincerely apologise for any disruption this may cause and will provide updates here as soon as we have more information.Nov <var data-var='date'> 6</var>, <var data-var='time'>01:27</var> PST Investigating - We’re seeing an increase in failed TikTok image posts. We’re currently investigating and will share more info as soon as we have it. Thanks for your patience, and sorry for the trouble.</content> </entry> <entry> <id>tag:status.buffer.com,2005:Incident/22713860</id> <published>2024-10-30T06:30:00-07:00</published> <updated>2024-10-30T07:32:49-07:00</updated> <link rel="alternate" type="text/html" href="https://status.buffer.com/incidents/hcpv5hstr2kv"/> <title>Brief spike in Bluesky errors</title> <content type="html">Oct <var data-var='date'>30</var>, <var data-var='time'>06:30</var> PDT Resolved - Around 9:30 AM (EDT), Buffer experienced a brief spike in the number of failed posts for Bluesky. This spike lasted for approximately 20 minutes before it self-resolved. Posting to Bluesky should be back to normal now, and retrying any failed posts should allow them to be published successfully.</content> </entry> <entry> <id>tag:status.buffer.com,2005:Incident/22637260</id> <published>2024-10-23T03:05:35-07:00</published> <updated>2024-10-23T03:05:35-07:00</updated> <link rel="alternate" type="text/html" href="https://status.buffer.com/incidents/v3y0zrd5qj5h"/> <title>Facebook Posts marked as failed (but publishing)</title> <content type="html">Oct <var data-var='date'>23</var>, <var data-var='time'>03:05</var> PDT Resolved - After close monitoring, we are confident this issue has been fully resolved.Oct <var data-var='date'>23</var>, <var data-var='time'>02:11</var> PDT Monitoring - The issue affecting Facebook posts with link attachments seems to have been resolved, although we're still waiting for a final confirmation from Meta. We'll continue to monitor this closely and keep you updated if anything changes.Oct <var data-var='date'>22</var>, <var data-var='time'>18:53</var> PDT Identified - We have reported this issue to Meta and our team is closely watching the impact. We will keep this page updated.Oct <var data-var='date'>22</var>, <var data-var='time'>18:02</var> PDT Update - This incident is affecting Facebook posts with images and videos, as well as link attachments. These posts continue to publish to the social network successfully despite displaying errors in Buffer. Our team continues investigating.Oct <var data-var='date'>22</var>, <var data-var='time'>16:58</var> PDT Update - We are continuing to investigate this issue.Oct <var data-var='date'>22</var>, <var data-var='time'>16:58</var> PDT Investigating - We’re seeing an increase in failed Facebook posts with link attachment, due to what seems to be a temporary issue with Meta’s API. Please note that these posts ARE publishing successfully to the social network but are showing an error message in Buffer. It is not necessary to retry these posts. We’re monitoring for updates and will share more info as soon as we have it. Thanks for your patience, and sorry for the trouble.</content> </entry> <entry> <id>tag:status.buffer.com,2005:Incident/22563506</id> <published>2024-10-17T08:33:34-07:00</published> <updated>2024-10-17T08:33:34-07:00</updated> <link rel="alternate" type="text/html" href="https://status.buffer.com/incidents/ffx4zkx5964x"/> <title>Issues with Facebook Story posts</title> <content type="html">Oct <var data-var='date'>17</var>, <var data-var='time'>08:33</var> PDT Resolved - Things have continued to hold steady with Facebook Story publishing. As such, we're marking this as resolved. Do let us know if you continue to encounter any issues moving forward.Oct <var data-var='date'>17</var>, <var data-var='time'>08:00</var> PDT Monitoring - The success rate for Facebook Story publishing has returned to normal, and the previous error is no longer occurring. We'll continue to monitor it and mark this incident as resolved shortly.Oct <var data-var='date'>17</var>, <var data-var='time'>03:22</var> PDT Update - The Meta Team is aware of the issue, and we've shared more relevant information with them to hopefully speed up the resolution. We will continue to monitor the progress closely and keep you updated.Oct <var data-var='date'>16</var>, <var data-var='time'>03:14</var> PDT Identified - We’re seeing an increase in failed Facebook Story posts with video, due to an issue with Meta’s API. We’re monitoring for updates and will share more info as soon as we have it. Thanks for your patience, and sorry for the trouble</content> </entry> <entry> <id>tag:status.buffer.com,2005:Incident/22576565</id> <published>2024-10-17T06:23:49-07:00</published> <updated>2024-10-17T06:23:49-07:00</updated> <link rel="alternate" type="text/html" href="https://status.buffer.com/incidents/s5fxjsv8cs11"/> <title>Updates failing to be sent to from Buffer to Bluesky.</title> <content type="html">Oct <var data-var='date'>17</var>, <var data-var='time'>06:23</var> PDT Resolved - After monitoring the success rate, we're confident the issue has been resolved, and publishing to BlueSky is back to working as expected.Oct <var data-var='date'>17</var>, <var data-var='time'>05:48</var> PDT Monitoring - The success rate of BlueSky posts has steadily improved over the past 40 minutes and has now returned to normal. We'll continue monitoring to ensure stability and will mark this incident as resolved soon.Oct <var data-var='date'>17</var>, <var data-var='time'>04:54</var> PDT Investigating - We are investigating an issue where posts scheduled to Bluesky are currently failing to send successfully. It looks like this is an issue within Bluesky itself at the moment and we are monitoring the situation. We will update our status page with more information as soon as we have more details, and we apologise for the inconvenience this is causing in the meantime.</content> </entry> <entry> <id>tag:status.buffer.com,2005:Incident/22557191</id> <published>2024-10-15T13:39:30-07:00</published> <updated>2024-10-15T13:39:30-07:00</updated> <link rel="alternate" type="text/html" href="https://status.buffer.com/incidents/nmq7fqtn6f3d"/> <title>Issue publishing to Instagram and Threads</title> <content type="html">Oct <var data-var='date'>15</var>, <var data-var='time'>13:39</var> PDT Resolved - The issues with posting is resolved and should be working as normal. Please reach out if you're continuing to experience issues and we'll be here to help.Oct <var data-var='date'>15</var>, <var data-var='time'>12:52</var> PDT Monitoring - We have identified the cause of the issue that was impacting posting and Instagram and Threads posting appears to be functioning normally again. We are closely monitoring the situation to ensure everything remains stable.Oct <var data-var='date'>15</var>, <var data-var='time'>12:22</var> PDT Investigating - We’re currently investigating an issue causing Threads and Instagram posts (especially video content) to fail. Our team is actively working to resolve this as quickly as possible. We sincerely apologise for the disruption.</content> </entry> <entry> <id>tag:status.buffer.com,2005:Incident/22477358</id> <published>2024-10-09T03:30:00-07:00</published> <updated>2024-10-09T04:40:48-07:00</updated> <link rel="alternate" type="text/html" href="https://status.buffer.com/incidents/vlbjh4ggxfnn"/> <title>Buffer Publish had a temporary issue where updates with images couldn't be saved or scheduled</title> <content type="html">Oct <var data-var='date'> 9</var>, <var data-var='time'>03:30</var> PDT Resolved - We experienced around 25 - 30 minutes where customers couldn't properly save updates to their queues if images were uploaded and attached. Customers would have received an error along these lines within the composer box when trying to schedule the update: `The provided image does not appear to be valid.` This was picked up quickly and fixed, and since then saving posts with images has been working normally once again. We are very sorry for the inconvenience caused during this issue.</content> </entry> <entry> <id>tag:status.buffer.com,2005:Incident/22353278</id> <published>2024-10-07T05:47:23-07:00</published> <updated>2024-10-07T05:47:23-07:00</updated> <link rel="alternate" type="text/html" href="https://status.buffer.com/incidents/fxl81q6cyypy"/> <title>Issues fetching Facebook Pages analytics</title> <content type="html">Oct <var data-var='date'> 7</var>, <var data-var='time'>05:47</var> PDT Resolved - The team has backfilled the missing metrics, and everything should appear in the analytics as expected.Oct <var data-var='date'> 3</var>, <var data-var='time'>04:52</var> PDT Monitoring - We have implemented a fix which should backfill the data within the next 24 hours and we are closely monitoring the results.Oct <var data-var='date'> 1</var>, <var data-var='time'>08:45</var> PDT Identified - Buffer experienced issues with Facebook Pages analytics, resulting in missing data from the 25th of September onwards. We have identified the root cause and restored some of the missing data. We will continue to work on fully resolving the issue and keep you updated.</content> </entry> <entry> <id>tag:status.buffer.com,2005:Incident/22411729</id> <published>2024-10-05T10:18:35-07:00</published> <updated>2024-10-05T10:18:35-07:00</updated> <link rel="alternate" type="text/html" href="https://status.buffer.com/incidents/qv91dvzlsfs2"/> <title>Issue with Ideas</title> <content type="html">Oct <var data-var='date'> 5</var>, <var data-var='time'>10:18</var> PDT Resolved - The issue with Ideas has been fully resolved, and it’s functioning as expected again. If you encounter any further problems, please don’t hesitate to reach out to our team.Oct <var data-var='date'> 5</var>, <var data-var='time'>09:49</var> PDT Investigating - Some users are currently experiencing difficulties with Ideas in the Create space. Our engineering team is currently investigating the cause, and we'll provide updates here as soon as we know more.</content> </entry> <entry> <id>tag:status.buffer.com,2005:Incident/22369656</id> <published>2024-10-02T13:58:37-07:00</published> <updated>2024-10-02T13:58:37-07:00</updated> <link rel="alternate" type="text/html" href="https://status.buffer.com/incidents/fdnbnn0pr57y"/> <title>Buffer is encountering a "Well this is embarrassing..." Error.</title> <content type="html">Oct <var data-var='date'> 2</var>, <var data-var='time'>13:58</var> PDT Resolved - We were able to make a quick adjustment, and the Publish Dashboard should be loading as expected. We're very sorry for the trouble there. Let us know if you continue to experience any issues.Oct <var data-var='date'> 2</var>, <var data-var='time'>13:51</var> PDT Identified - We're aware of an issue that is resulting in Buffer loading with a "Well, this is embarrassing..." error. Engineers are working on getting this resolved. We'll update this page as more information becomes available.</content> </entry> <entry> <id>tag:status.buffer.com,2005:Incident/22294842</id> <published>2024-09-26T12:32:30-07:00</published> <updated>2024-09-26T16:15:45-07:00</updated> <link rel="alternate" type="text/html" href="https://status.buffer.com/incidents/fpp633qmfp64"/> <title>Buffer is experiencing downtime (web and mobile)</title> <content type="html">Sep <var data-var='date'>26</var>, <var data-var='time'>12:32</var> PDT Resolved - We are happy to share that we have been able to push a fix for this issue. All parts of Buffer should be operating normally again. If you experienced a failed posts during this outage, please "Retry" the post again. Thank you so much for your patience as we addressed this.Sep <var data-var='date'>26</var>, <var data-var='time'>11:27</var> PDT Monitoring - After monitoring the Buffer platform, we are happy to say that it is operational again and things should be running normally once more. We've extremely sorry for any inconvenience caused during the downtime today and appreciate your patience with us.Sep <var data-var='date'>26</var>, <var data-var='time'>10:55</var> PDT Update - We are continuing to investigate this issue. Thanks so much for your patience.Sep <var data-var='date'>26</var>, <var data-var='time'>09:22</var> PDT Update - We are continuing to investigate this issue.Sep <var data-var='date'>26</var>, <var data-var='time'>09:21</var> PDT Update - We are continuing to investigate this issue.Sep <var data-var='date'>26</var>, <var data-var='time'>09:17</var> PDT Investigating - Buffer is currently experiencing downtime, which is affecting logging in, publishing, and all functions across Buffer. The team is investigating, and we'll update this page as more information becomes available. We're sorry for the disruption.</content> </entry> <entry> <id>tag:status.buffer.com,2005:Incident/22274977</id> <published>2024-09-24T09:00:00-07:00</published> <updated>2024-09-24T14:24:14-07:00</updated> <link rel="alternate" type="text/html" href="https://status.buffer.com/incidents/nvzh49wbhtfv"/> <title>[Threads] Issues with Posts Failing to Publish</title> <content type="html">Sep <var data-var='date'>24</var>, <var data-var='time'>09:00</var> PDT Resolved - The issue affecting Threads posts failing to publish has been fully resolved. If you spot a failed Threads posts in your Queue please go ahead and Retry the post. Our Engineering team has confirmed that things are running smoothly now. We apologize for any disruption this may have caused and appreciate your patience while we worked to resolve things.</content> </entry> <entry> <id>tag:status.buffer.com,2005:Incident/22210653</id> <published>2024-09-18T13:09:22-07:00</published> <updated>2024-09-18T13:09:22-07:00</updated> <link rel="alternate" type="text/html" href="https://status.buffer.com/incidents/lj2mkdns3gxd"/> <title>Error: Signing up for Account + Trial</title> <content type="html">Sep <var data-var='date'>18</var>, <var data-var='time'>13:09</var> PDT Resolved - The team has been able to resolve the issue. The steps to create an account with a trial should now be working as expected.Sep <var data-var='date'>18</var>, <var data-var='time'>12:13</var> PDT Identified - We're aware of errors for those attempting to create an account via our "Start a Trial" button on our pricing page. We've identified the cause, and our team is working on a solution. As a workaround, creating a free account still works, and a trial can be started from within your new Buffer account.</content> </entry> <entry> <id>tag:status.buffer.com,2005:Incident/22193957</id> <published>2024-09-17T09:49:42-07:00</published> <updated>2024-09-17T09:49:42-07:00</updated> <link rel="alternate" type="text/html" href="https://status.buffer.com/incidents/4669fsc7dbfn"/> <title>Buffer Publish is currently having trouble loading successfully</title> <content type="html">Sep <var data-var='date'>17</var>, <var data-var='time'>09:49</var> PDT Resolved - The issue affecting Buffer has been fully resolved. Our team has confirmed that the service is now operating normally. We apologise for any disruption this may have caused and appreciate your patience throughout the resolution process. Should you experience any additional problems, please reach out to our support team for assistance.Sep <var data-var='date'>17</var>, <var data-var='time'>07:49</var> PDT Monitoring - We have implemented a fix and will monitor it closely. As of now, the Publish dashboard should load normally, and posts should also go through more smoothly. Login should also function as expected.Sep <var data-var='date'>17</var>, <var data-var='time'>05:19</var> PDT Investigating - We are investigating some reports of Buffer Publish not currently loading as well as some updates not publishing as a result of this; we are extremely sorry for the trouble and inconvenience this is causing. It also looks like some customers are unable to successfully login or use their two-factor-authentication login method due to this issue as well. Our engineers are exploring what is creating this issue and looking to fix the problem as soon as possible. We will update this status page as soon as we have any further news.</content> </entry> <entry> <id>tag:status.buffer.com,2005:Incident/22130692</id> <published>2024-09-12T07:25:53-07:00</published> <updated>2024-09-12T07:25:53-07:00</updated> <link rel="alternate" type="text/html" href="https://status.buffer.com/incidents/bdfcjhpdctvg"/> <title>Issues with publishing to Instagram and Threads</title> <content type="html">Sep <var data-var='date'>12</var>, <var data-var='time'>07:25</var> PDT Resolved - After thorough monitoring, we are confident that Meta has resolved the issue. We have not received any further reports, and as a result, we are marking this incident as resolved. Thank you for bearing with us.Sep <var data-var='date'>12</var>, <var data-var='time'>05:17</var> PDT Monitoring - Over the past few hours, we've seen the publishing success rate for both Instagram and Threads return to normal for carousel (multi-image) posts. We're continuing to monitor the situation, but it appears that the issue within the API has now been resolved.Sep <var data-var='date'>12</var>, <var data-var='time'>01:32</var> PDT Update - We are still awaiting further updates from Meta and will continue to monitor the situation closely. At present, it is not possible to automatically publish Instagram carousel posts (posts containing multiple images). As a workaround, we recommend scheduling posts with single images. If multiple images are essential, you can use the Instagram mobile notification workflow by selecting the "Notify Me" option, which you can learn more about here: https://support.buffer.com/article/658-using-notification-publishing We sincerely apologise for the disruption and appreciate your continued patience. We will share further updates as soon as we receive more information from Meta.Sep <var data-var='date'>11</var>, <var data-var='time'>07:03</var> PDT Identified - We’ve confirmed this issue is due to a bug on Meta’s side, primarily affecting Instagram and Threads carousel (multi-image) posts. As a workaround, you can schedule Instagram carousel posts using the “Notify Me” option, or limit posts to a single image.Sep <var data-var='date'>11</var>, <var data-var='time'>02:11</var> PDT Investigating - We are currently investigating issues with posts failing to publish to Instagram and Threads. Our Engineering team is looking into this, and we’ll update this page as soon as we have more information. We apologise for the disruption this may be causing and thank you for bearing with us while we investigate further.</content> </entry> <entry> <id>tag:status.buffer.com,2005:Incident/22053471</id> <published>2024-09-04T13:29:19-07:00</published> <updated>2024-09-04T13:29:19-07:00</updated> <link rel="alternate" type="text/html" href="https://status.buffer.com/incidents/yf3rglbgqkl6"/> <title>Low Publishing Success Rate for LinkedIn Posts</title> <content type="html">Sep <var data-var='date'> 4</var>, <var data-var='time'>13:29</var> PDT Resolved - The posting success rate for LinkedIn is back to normal. This issue has been resolved.Sep <var data-var='date'> 4</var>, <var data-var='time'>12:22</var> PDT Monitoring - We're beginning to see the LinkedIn publishing success rate for posts return to normal. We'll continue to monitor to ensure that things are stable.Sep <var data-var='date'> 4</var>, <var data-var='time'>12:01</var> PDT Investigating - LinkedIn is currently hitting issues with their API and we are experiencing a high rate of errors for all posts. We apologize for the inconvenience and will continue to monitor the situation closely.</content> </entry> <entry> <id>tag:status.buffer.com,2005:Incident/22051419</id> <published>2024-09-04T09:47:23-07:00</published> <updated>2024-09-04T09:47:23-07:00</updated> <link rel="alternate" type="text/html" href="https://status.buffer.com/incidents/b39px335rq3z"/> <title>Updates to X with image attachments are failing</title> <content type="html">Sep <var data-var='date'> 4</var>, <var data-var='time'>09:47</var> PDT Resolved - Thanks so much for bearing with us today, we have monitored the situation over the last hour or so and posts to X with image attachments have been sending successfully once again. This issue has been resolved and the posting success rate has returned to normal.Sep <var data-var='date'> 4</var>, <var data-var='time'>08:47</var> PDT Monitoring - Our engineers have been able to identify this issue and push a fix out. We are no longer seeing these errors occur for single image posts to X and posting success has begun to return to normal for X again. We will continue to monitor this over the next few hours before looking to label this issue as fully resolved. Thank you for your patience with us as we were working on this problem.Sep <var data-var='date'> 4</var>, <var data-var='time'>08:29</var> PDT Investigating - We have seen an uptick in single image posts to X failing to publish successfully today. Our engineering team are investigating this and we are working to get publishing success back to normal. It does look like this issue is specific to single image posts for X - any X posts with no images, multi-image posts or posts with videos should still be publishing normally at the moment. As soon as we have more information and fix in place for this, we will follow up.</content> </entry> <entry> <id>tag:status.buffer.com,2005:Incident/22068797</id> <published>2024-09-04T08:00:00-07:00</published> <updated>2024-09-05T15:32:59-07:00</updated> <link rel="alternate" type="text/html" href="https://status.buffer.com/incidents/lty6cvs3542c"/> <title>[Calendar] Issues with Posts Moving Timeslots</title> <content type="html">Sep <var data-var='date'> 4</var>, <var data-var='time'>08:00</var> PDT Resolved - We have resolved an issue with post scheduling. Posts were unexpectedly moved to different time slots in the Calendar after editing the post, despite being initially scheduled for specific dates and times. We are aware that a number of users were impacted by this scheduling issue. We have identified and fixed the root cause. The issue should not occur going forward. We apologize for any inconvenience this has caused.</content> </entry> <entry> <id>tag:status.buffer.com,2005:Incident/21961402</id> <published>2024-08-29T09:31:34-07:00</published> <updated>2024-08-29T09:31:34-07:00</updated> <link rel="alternate" type="text/html" href="https://status.buffer.com/incidents/5g7zbl1dzf09"/> <title>Publishing: Updates with media attachments hitting posting errors</title> <content type="html">Aug <var data-var='date'>29</var>, <var data-var='time'>09:31</var> PDT Resolved - After monitoring for the last few hours, we haven't seen any additional instances of the issues we had earlier and have marked this as fixed now. Thank you for your patience with us today as we navigated those media related post failures.Aug <var data-var='date'>29</var>, <var data-var='time'>05:54</var> PDT Monitoring - Our team have noticed that a number of posts have been failed today across different social networks due to some issues with media attachments. We have pushed a fix for this already and are seeing publishing success rates return to normal. If you have experienced some of your posts fail due to this issue today, please can you retried publishing the failed posts once more? We are very sorry for the inconvenience caused and we keeping a close eye on things to monitor the situation.</content> </entry> <entry> <id>tag:status.buffer.com,2005:Incident/21838092</id> <published>2024-08-21T15:38:53-07:00</published> <updated>2024-08-21T15:38:53-07:00</updated> <link rel="alternate" type="text/html" href="https://status.buffer.com/incidents/p6pr887563pf"/> <title>Publish dashboard slow in loading</title> <content type="html">Aug <var data-var='date'>21</var>, <var data-var='time'>15:38</var> PDT Resolved - After monitoring the Buffer platform, we are happy to say that this issue has been resolved. All parts of Buffer should be operating normally again. We're extremely sorry for any inconvenience caused during the downtime today and appreciate your patience with us.Aug <var data-var='date'>21</var>, <var data-var='time'>12:54</var> PDT Update - We're happy to report that the issue with the missing channels has been resolved. After checking your account, you will see that each connected channel will appear as expected. As for the ongoing slowness, our team has continued to investigate, and they have made some improvements that have helped to resolve some of the issues. The work is continuing, though, and further improvements will be made.Aug <var data-var='date'>21</var>, <var data-var='time'>09:04</var> PDT Identified - The issues with loading Buffer have been resolved. That said, we're continuing to work on the slowness that is being experienced. This is a top priority for the team. We've also identified the cause of the missing recently connected channels and we're working on a solution. We'll update this page as we continue to make progress on the different issues.Aug <var data-var='date'>21</var>, <var data-var='time'>06:16</var> PDT Update - A fix has been implemented that addresses the loading of posts and drafts. They should now appear as expected. We're continuing to investigate Buffer's slowness, trouble loading the dashboard, and the issue preventing some channels from appearing in the dashboard's sidebar. We'll continue to update this page as information becomes available.Aug <var data-var='date'>21</var>, <var data-var='time'>05:40</var> PDT Investigating - We are currently investigating issues where the Publish dashboard experiencing slowness in loading correctly, as well as some errors within the Publish dashboard view correctly displaying posts and channel lists. Our time are working to fix this current blip and we apologise for the inconvenience this is causing.</content> </entry> <entry> <id>tag:status.buffer.com,2005:Incident/21822012</id> <published>2024-08-20T11:15:31-07:00</published> <updated>2024-08-20T11:15:31-07:00</updated> <link rel="alternate" type="text/html" href="https://status.buffer.com/incidents/nngxvgfz2989"/> <title>Issues with Buffer Loading</title> <content type="html">Aug <var data-var='date'>20</var>, <var data-var='time'>11:15</var> PDT Resolved - After monitoring the Buffer platform, we are happy to say that it is operational again and things should be running normally once more. We've extremely sorry for any inconvenience caused during the downtime today and appreciate your patience with us.Aug <var data-var='date'>20</var>, <var data-var='time'>10:00</var> PDT Monitoring - Our team has been able to resolve the issue that was causing Buffer Publish to not load properly earlier. Whilst the Buffer Publish dashboard is running normally again now, we will continue to monitor the platform to ensure it continues to load successfully.Aug <var data-var='date'>20</var>, <var data-var='time'>08:07</var> PDT Investigating - We're continuing to encounter loading issues. We're renewing our investigation and will update this page as more information is discovered.Aug <var data-var='date'>20</var>, <var data-var='time'>07:09</var> PDT Monitoring - Our team has been able to implement a fix for the issue and Buffer should be loading properly once again. We're continuing to monitor the situation, though, to ensure things stay stable.Aug <var data-var='date'>20</var>, <var data-var='time'>06:45</var> PDT Investigating - We're currently investigating an issue with Buffer Publish loading slowly. While we're in the initial stages of digging in, we'll update this page as more information becomes available.</content> </entry> <entry> <id>tag:status.buffer.com,2005:Incident/21800858</id> <published>2024-08-19T04:32:20-07:00</published> <updated>2024-08-19T04:32:20-07:00</updated> <link rel="alternate" type="text/html" href="https://status.buffer.com/incidents/1yq3r43p054f"/> <title>Login issue</title> <content type="html">Aug <var data-var='date'>19</var>, <var data-var='time'>04:32</var> PDT Resolved - This incident is now fully resolved.Aug <var data-var='date'>19</var>, <var data-var='time'>03:27</var> PDT Monitoring - The issue has been resolved, and all Buffer customers should be able to log in or create new accounts normally. We are monitoring it closely to ensure a full resolution.Aug <var data-var='date'>19</var>, <var data-var='time'>02:58</var> PDT Identified - We have identified what's causing the issue, and our team is working on resolving it as soon as possible. We will continue to keep you updated here.Aug <var data-var='date'>19</var>, <var data-var='time'>02:25</var> PDT Investigating - Some customers are hitting the “503 Service Temporarily Unavailable” error while trying to log into Buffer, although this doesn’t seem to affect everyone. We’re investigating the issue right now and will keep this page updated as soon as we have more information.</content> </entry> </feed>

CINXE.COM

Buffer Status - Incident History