Upgrade to Windows 11: FAQ - Microsoft Support

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class="calloutHeading" id="calloutHeading">You have multiple accounts</div> <div class="calloutMessage" id="calloutMessage">Choose the account you want to sign in with.</div> </div> </div> </div> <div id="ocHelp" dir="ltr"> <div id="ocArticle" class=""> <div class="grd main-content zero-margin" id="ocMainContent"> <div class="row ocpArticleSizingWrapper"> <main id="supArticleContent" class="col-3-4" data-bi-area="content" tabindex="-1"> <header class="ocpArticleTitleSection" aria-labelledby="page-header" role="banner"> <h1 id="page-header" class="">Upgrade to Windows 11: FAQ</h1> </header> <section class="supAppliesToSection" ms.cmpgrp="applies_to" aria-label="Products this article applies to" dir="ltr"> <div id="supAppliesToTableContainer"> <details id="supAppliesToList"><summary aria-label="Press the Enter key to expand the full list of Office versions that this help article applies to." class="contentToggle">Applies To</summary><span class="appliesToItem">Windows 11</span> </details> </div> </section> <div class="ocpArticleContent"> <div class="ucsPromotionContainer"></div> </div> <div id="ucsRailInlineContainer"></div> <article class="ocpArticleContent"><section class="ocpIntroduction"> <p>An upgrade differs from an update in that it moves your PC from a previous version of Windows—such as Windows 10—to Windows 11. This FAQ is intended to answer questions about upgrading to Windows 11.</p> <p>An update ensures you have the most recent features and security improvements for your current version of Windows. If you want to update your device and need more info, see <a href="/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2" class="ocpArticleLink" data-bi-type="anchor">Windows Update: FAQ</a>.</p> <p>For some answers to questions you might have about the upgrade to Windows 11, select any heading below. It'll open to show more info. </p> </section><div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0EX-button" aria-controls="ID0EX-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">What are the benefits of Windows 11 over Windows 10?</div></button></h2> <div class="ocpebw" id="ID0EX-panel" aria-labelledby="ID0EX-button" role="region"> <div class="ocpExpandoBody"> <p></p> <p>Windows 11 offers new productivity features and functionality designed to meet the challenges of the hybrid world. It has a completely refreshed look and feel that helps you get more done with less stress. Learn more about what’s new at <a href="https://www.microsoft.com/windows/windows-11" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Windows.com/Windows-11</a>.</p> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0EV-button" aria-controls="ID0EV-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Can I upgrade for free?</div></button></h2> <div class="ocpebw" id="ID0EV-panel" aria-labelledby="ID0EV-button" role="region"> <div class="ocpExpandoBody"> <p>Upgrades to Windows 11 from Windows 10 will be free. Due to the size of the download, however, ISP fees may apply for downloads that occur over metered connections. </p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Note: </b>To upgrade to Windows 11, devices must meet the Windows 11 minimum system requirements. Some Windows 10 features aren't available in Windows 11. System requirements to experience some Windows 11 features and apps will exceed the Windows 11 minimum system requirements. <a href="https://www.microsoft.com/windows/windows-11-specifications" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Find Windows 11 specs, features, and computer requirements</a></p> </div> <p></p> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0ET-button" aria-controls="ID0ET-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">When will Windows 11 be available for my current Windows 10 PC?</div></button></h2> <div class="ocpebw" id="ID0ET-panel" aria-labelledby="ID0ET-button" role="region"> <div class="ocpExpandoBody"> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Note: </b>To upgrade to Windows 11, devices must meet the Windows 11 minimum system requirements. Some Windows 10 features aren't available in Windows 11. System requirements to experience some Windows 11 features and apps will exceed the Windows 11 minimum system requirements. <a href="https://www.microsoft.com/windows/windows-11-specifications" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Find Windows 11 specs, features, and computer requirements</a></p> </div> <p>Once Windows 11 has been tested and validated for your specific PC, Windows Update will indicate that the upgrade is ready for installation.</p> <p>To see if your PC is eligible, <a href="https://www.microsoft.com/windows/windows-11#pchealthcheck" target="_blank" class="ocpExternalLink" data-bi-type="anchor">download the PC Health Check app.</a></p> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0ER-button" aria-controls="ID0ER-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">How will I know if my PC qualifies for the upgrade?</div></button></h2> <div class="ocpebw" id="ID0ER-panel" aria-labelledby="ID0ER-button" role="region"> <div class="ocpExpandoBody"> <p>You can use the PC Health Check app to determine if your PC can upgrade.</p> <p> <a href="https://www.microsoft.com/windows/windows-11#pchealthcheck" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Download the PC Health Check app.</a> </p> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0EP-button" aria-controls="ID0EP-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">What are the minimum hardware requirements for Windows 11?</div></button></h2> <div class="ocpebw" id="ID0EP-panel" aria-labelledby="ID0EP-button" role="region"> <div class="ocpExpandoBody"> <p> <a href="https://www.microsoft.com/windows/windows-11-specifications" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Find Windows 11 specs, features, and computer requirements</a>.</p> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0EN-button" aria-controls="ID0EN-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">What will happen to my files during the upgrade?</div></button></h2> <div class="ocpebw" id="ID0EN-panel" aria-labelledby="ID0EN-button" role="region"> <div class="ocpExpandoBody"> <p>The default experience will be for files and data to move forward with the new installation. However, we always recommend that you back up files before installing a new Windows version. If you already sync your files to OneDrive, you may not need to take any additional action to create a backup.</p> <p>For more info on getting started with OneDrive, see <a href="/en-us/office/upload-and-save-files-and-folders-to-onedrive-a5710114-6aeb-4bf5-a336-dffa7cc0b77a" class="ocpArticleLink" data-bi-type="anchor">Upload and save files and folders to OneDrive</a>.</p> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0EL-button" aria-controls="ID0EL-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Will Windows 11 work with my current accessories?</div></button></h2> <div class="ocpebw" id="ID0EL-panel" aria-labelledby="ID0EL-button" role="region"> <div class="ocpExpandoBody"> <p>Most software and accessories that worked with Windows 10 are expected to work with Windows 11. Check with your software publisher or accessory manufacturer for specific details on your products.</p> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0EJ-button" aria-controls="ID0EJ-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">How long does it take to upgrade to Windows 11?</div></button></h2> <div class="ocpebw" id="ID0EJ-panel" aria-labelledby="ID0EJ-button" role="region"> <div class="ocpExpandoBody"> <p>Timing will vary, particularly based on internet speed. Downloading and installing Windows 11 will most likely take longer than a typical Windows 10 feature update. You can use your PC while you’re downloading it and then you have the option to schedule the install to happen at a specific time when you aren’t planning on using your PC.</p> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0EH-button" aria-controls="ID0EH-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Can I move back to Windows 10 after I upgrade my Windows 10 PC if I don’t like Windows 11?</div></button></h2> <div class="ocpebw" id="ID0EH-panel" aria-labelledby="ID0EH-button" role="region"> <div class="ocpExpandoBody"> <p>Yes, once you have upgraded to Windows 11, you have 10 days to move back to Windows 10 while keeping files and data that you brought along with you. After that 10-day period, you will need to back up your data and do a “clean install” to move back to Windows 10.</p> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0EF-button" aria-controls="ID0EF-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">How can I get ready for Windows 11?</div></button></h2> <div class="ocpebw" id="ID0EF-panel" aria-labelledby="ID0EF-button" role="region"> <div class="ocpExpandoBody"> <p>Once you've determined which PC you'll use to run Windows 11, you'll want to ensure you're signed in with a Microsoft account and that your files and folders are backed up to OneDrive. Your files will then transfer by default to your Windows 11 device.<br aria-hidden="true"><br aria-hidden="true"> For more info on preparing for Windows 11, see <a href="/en-us/windows/getting-ready-for-the-windows-11-upgrade-eb50813f-c7da-4cf8-89a3-6ba0d33b2773" class="ocpArticleLink" data-bi-type="anchor">Getting ready for the Windows 11 upgrade</a>.</p> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0ED-button" aria-controls="ID0ED-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Why do I see a "What needs your attention" message when I try to upgrade?</div></button></h2> <div class="ocpebw" id="ID0ED-panel" aria-labelledby="ID0ED-button" role="region"> <div class="ocpExpandoBody"> <p>If you see this type of message, you may be trying to upgrade a PC that does not meet the minimum system requirements for Windows 11. 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