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.Button{margin-right:0}.Login__popup__close{position:absolute;right:15px;top:15px;display:-webkit-box;display:-ms-flexbox;display:flex;width:25px;height:25px;background-image:url(/app/themes/liveagent/assets/images/icon-close.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center;cursor:pointer;-webkit-transition:opacity .3s;transition:opacity .3s}.Login__popup__close:active,.Login__popup__close:focus,.Login__popup__close:hover{opacity:.6}.Login__popup.active{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login{padding:0 !important;margin-left:30px !important;-webkit-transition:opacity .3s;transition:opacity .3s}.Button--login:active .tooltip,.Button--login:focus .tooltip,.Button--login:hover .tooltip{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login span{font-size:0}.Button--login span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--outline{display:-webkit-box;display:-ms-flexbox;display:flex;width:6.25em}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 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Find out more about LiveAgent and its business/industry benefits." hreflang="vi-VN">Sản phẩm</a> <ul class="sub-menu"> <li id="menu-item-315446" class="label-overview menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-315446"><a href="#" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="vi-VN">Tổng quan</a> <ul class="sub-menu"> <li id="menu-item-970979" class="icn-menu-tour menu-item menu-item-type-custom menu-item-object-custom menu-item-970979"><svg class="icon icon-menu-tour"><use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-tour"></use></svg><a href="https://www.liveagent.vn/tong-quan/" title="Cái nhìn tổng quan về LiveAgent và khám phá tất cả các công cụ và tính năng tuyệt vời trong ứng dụng help desk đa kênh của chúng tôi. Hãy dùng thử ngay hôm nay và cải thiện dịch vụ khách hàng của bạn." hreflang="vi-VN" onover-preload="1">Giới thiệu sơ nét<div class="menu-item-description">Cái nhìn tổng quan về LiveAgent</div></a> <div data-ytid="3zYfDwqNj0U" data-lightbox="youtube" class="Header__navigation__promo" style="" urlslab-lazy-bgimage="https://www.liveagent.vn/app/themes/liveagent/assets/images/tour_video.png"> <div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="LiveAgent Product Tour"><meta itemprop="description" content="See LiveAgent from both the agent and customer point of view so you can get a taste of how it is to work with our help desk software. Our video will guide you through basic customization options, live chat implementation, reporting, and more. Having a tool like LiveAgent in your arsenal is the key to improving customer satisfaction and increasing sales. Try LiveAgent today. 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Find out more about LiveAgent and its business/industry benefits." hreflang="vi-VN">Sản phẩm</a> <ul class="sub-menu"> <li id="menu-item-970980" class="icn-menu-help-desk menu-item menu-item-type-custom menu-item-object-custom menu-item-970980"><svg class="icon icon-menu-help-desk"><use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-help-desk"></use></svg><a href="https://www.liveagent.vn/phan-mem-help-desk-2/" title="Khám phá tuyển tập phần mềm help desk tốt nhất trên thị trường. Lựa chọn phần mềm hỗ trợ khách hàng lý tưởng cho trang web của bạn và nâng cao dịch vụ khách hàng của bạn." hreflang="vi-VN" onover-preload="1">Help Desk<div class="menu-item-description">Phần mềm hỗ trợ khách hàng đa kênh</div></a></li> <li id="menu-item-916228" class="icn-menu-ticketing menu-item menu-item-type-post_type menu-item-object-page menu-item-916228"><svg class="icon icon-menu-ticketing"><use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-ticketing"></use></svg><a href="https://www.liveagent.vn/phan-mem-quan-ly-ticket/" title="Chúng ta cùng khám phá một số phần mềm quản lý ticket được sử dụng nhiều nhất trên thị trường. Hãy chọn cho mình một công cụ quản lý ticket lý tưởng và nâng tầm dịch vụ khách hàng của bạn." hreflang="vi-VN" onover-preload="1">Ticketing<div class="menu-item-description">Hệ thống quản lý ticket tiên tiến</div></a></li> <li id="menu-item-358390" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-358390"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-live-chat"></use></svg><a href="https://www.liveagent.vn/phan-mem-live-chat/" title="Khám phá những phần mềm live chat tốt nhất trên thị trường. Chọn lựa phần mềm live chat lý tưởng cho website của bạn giúp nâng cao dịch vụ khách hàng." hreflang="vi-VN" onover-preload="1">Live Chat<div class="menu-item-description">Công cụ live chat nhanh nhất thị trường</div></a></li> </ul> </li> <li id="menu-item-315503" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor current-menu-parent menu-item-has-children menu-item-315503"><a href="#" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="vi-VN">sub</a> <ul class="sub-menu"> <li id="menu-item-970981" class="icn-thumbsup menu-item menu-item-type-custom menu-item-object-custom current-menu-item menu-item-970981"><svg class="icon icon-thumbsup"><use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#thumbsup"></use></svg><a href="https://www.liveagent.vn/phan-mem-cskh-tren-mang-xa-hoi/" aria-current="page" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="vi-VN">Mạng xã hội<div class="menu-item-description">Phản hồi trực tiếp cho người theo dõi từ LiveAgent</div></a></li> <li id="menu-item-695932" class="icn-phone menu-item menu-item-type-post_type menu-item-object-page menu-item-695932"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#phone"></use></svg><a href="https://www.liveagent.vn/phan-mem-tong-dai-cuoc-goi-tot-nhat/" title="Cùng tìm hiểu bộ phần mềm tổng đài cuộc gọi tốt nhất trên thị trường. Lựa chọn phần mềm tổng đài lý tưởng cho website của bạn cũng như nâng cao chất lượng dịch vụ khách hàng." hreflang="vi-VN" onover-preload="1">Tổng đài cuộc gọi<div class="menu-item-description">Phần mềm tổng đài tích hợp sẵn</div></a></li> <li id="menu-item-970982" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-970982"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#lightbulb"></use></svg><a href="https://www.liveagent.vn/phan-mem-co-so-tri-thuc-2/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="vi-VN" onover-preload="1">Cơ sở tri thức<div class="menu-item-description">Cung cấp các giải pháp Self-Service</div></a></li> </ul> </li> <li id="menu-item-315515" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-315515"><a href="#" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="vi-VN">Dùng cho</a> <ul class="sub-menu"> <li id="menu-item-315519" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-315519"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-business-solutions"></use></svg><a href="https://www.liveagent.vn/doanh-nghiep/" title="Khám phá LiveAgent - phần mềm hỗ trợ khách hàng linh hoạt, dễ mở rộng và tùy chỉnh cho mọi doanh nghiệp. Tăng 30% doanh thu, cải thiện 97% sự hài lòng của khách hàng với phản hồi nhanh chóng. Thử nghiệm miễn phí 30 ngày, không cần thẻ tín dụng. Tham gia cùng những tên tuổi lớn như Forbes, Airbus, và Nascar để tối ưu hóa trải nghiệm khách hàng của bạn ngay hôm nay!" hreflang="vi-VN" onover-preload="1">Doanh nghiệp<div class="menu-item-description">Doanh nghiệp khác nhau, giải pháp khác nhau</div></a></li> <li id="menu-item-315524" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-315524"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#shop"></use></svg><a href="https://www.liveagent.vn/nganh-cong-nghiep/" title="LiveAgent có thể đáp ứng các yêu cầu của một số lĩnh vực kinh doanh. Hãy xem cách LiveAgent đáp ứng các nhu cầu của bạn và cải thiện dịch vụ hỗ trợ khách hàng." hreflang="vi-VN" onover-preload="1">Theo lĩnh vực<div class="menu-item-description">Áp dụng LiveAgent vào ngành nghề của bạn</div></a></li> <li id="menu-item-713802" class="icn-menu-use-cases menu-item menu-item-type-post_type_archive menu-item-object-ms_success-stories menu-item-713802"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-use-cases"></use></svg><a href="https://www.liveagent.vn/cau-chuyen-thanh-cong/" title="Công ty cung cấp các giải pháp VoIP và hỗ trợ khách hàng. Có blog, học viện, hội thảo trực tuyến và các mẫu template. Công ty có đánh giá tốt từ khách hàng và giải thưởng. Có chương trình Affiliate và đối tác kinh doanh. Có phần mềm CSKH, thoại VoIP, self-service, tổng đài và hệ thống quản lý khiếu nại. Công cụ tính toán chi phí cũng được cung cấp." hreflang="vi-VN" onover-preload="1">Theo trường hợp sử dụng<div class="menu-item-description">Một sản phẩm áp dụng cho nhiều hoàn cảnh</div></a></li> </ul> </li> <li id="menu-item-315528" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-315528"><a href="#" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="vi-VN">Tích hợp</a> <ul class="sub-menu"> <li id="menu-item-953273" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-953273"><a href="https://www.liveagent.vn/tich-hop/whatsapp/" title="Khám phá tích hợp WhatsApp với LiveAgent để nâng cao dịch vụ khách hàng của bạn. Dễ dàng quản lý và trả lời tin nhắn WhatsApp từ dashboard LiveAgent, cải thiện quy trình làm việc và tăng sự hài lòng của khách hàng. Dùng thử miễn phí 30 ngày để trải nghiệm tích hợp liền mạch này." hreflang="vi-VN" onover-preload="1">WhatsApp</a></li> <li id="menu-item-315531" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-315531"><a href="https://www.liveagent.vn/tich-hop/wordpress/" title="Nâng tầm dịch vụ hỗ trợ khách hàng cho các trang Wordpress của bạn. Trình tích hợp Wordpress của LiveAgent cho phép bạn đặt nút trò chuyện trên trang web của mình." hreflang="vi-VN" onover-preload="1">WordPress</a></li> <li id="menu-item-315532" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-315532"><a href="https://www.liveagent.vn/tich-hop/prestashop/" title="Nếu bạn muốn khách hàng mau chóng liên hệ bạn hơn, hãy cân nhắc đến việc đặt một nút trò chuyện cho trang web Prestashop của bạn với tích hợp LiveAgent của chúng tôi." hreflang="vi-VN" onover-preload="1">Prestashop</a></li> <li id="menu-item-315536" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-315536"><a href="https://www.liveagent.vn/tich-hop/magento/" title="Tích hợp Magento 2 vào trong LiveAgent và cải thiện quy trình làm việc của bạn. Phiếu sẽ theo dõi đơn hàng của khách hàng bạn và bạn có thể sử dụng một nền tảng duy nhất." hreflang="vi-VN" onover-preload="1">Magento</a></li> <li id="menu-item-315538" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-315538"><a href="https://www.liveagent.vn/tich-hop/shopify/" title="Nếu bạn muốn khách hàng của bạn liên hệ bạn nhanh chóng hơn, hãy xem xét việc tích hợp Shopify cho LiveAgent. Việc tích hợp này cho phép bạn thiết lập live chat trên cửa hàng điện tử của bạn." hreflang="vi-VN" onover-preload="1">Shopify</a></li> <li id="menu-item-315541" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-315541"><a href="https://www.liveagent.vn/tich-hop/mailchimp/" title="Một phần mềm quản lý phiếu có thể làm được nhiều hơn với tích hợp Mailchimp cho LiveAgent. Tích hợp Mailchimp cho phép bạn quản lý danh bạ từ bàn hỗ trợ của mình." hreflang="vi-VN" onover-preload="1">Mailchimp</a></li> <li id="menu-item-315544" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-315544"><a href="https://www.liveagent.vn/tich-hop/pipedrive/" title="Theo dõi khách hàng tiềm năng và khuyến mãi của bạn với tích hợp PipeDrive cho LiveAgent. Ứng dụng tích hợp này gom mọi dữ liệu của bạn vào trong một bảng điều khiển để đơn giản quy trình làm việc của bạn." hreflang="vi-VN" onover-preload="1">PipeDrive</a></li> <li id="menu-item-315562" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-custom menu-item-object-custom menu-item-315562"><a href="https://www.liveagent.vn/tich-hop/slack/" title="Trò chuyện với đồng nghiệp bất cứ khi nào bạn muốn mà không cần rời khỏi phần mềm hỗ trợ. Hãy tích hợp Slack vào LiveAgent để không bỏ lỡ các thông báo quan trọng." hreflang="vi-VN" onover-preload="1">Slack</a></li> <li id="menu-item-315563" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-315563"><a href="/tich-hop/" title="Khám phá cách tối đa hóa giá trị phần mềm helpdesk của bạn với tích hợp LiveAgent. Tăng sự hài lòng của khách hàng qua các plugin, ứng dụng đa dạng và tích hợp VoIP từ các đối tác hàng đầu như CallTo365, AstraQom, GDMS, và nhiều hơn. Truy cập để tìm hiểu cách tối ưu hóa quy trình làm việc và đơn giản hóa công việc kinh doanh của bạn." hreflang="vi-VN" onover-preload="1">Các nền tảng khác</a></li> </ul> </li> </ul> </li> <li id="menu-item-315565" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-315565"><a href="#" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="vi-VN">Tài nguyên</a> <ul class="sub-menu"> <li id="menu-item-315568" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-315568"><a href="#" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="vi-VN">Tìm hiểu</a> <ul class="sub-menu"> <li id="menu-item-315572" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-315572"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#graduation"></use></svg><a href="https://www.liveagent.vn/hoc-vien/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="vi-VN" onover-preload="1">Học viện<div class="menu-item-description">Để trở thành một chuyên gia CSKH</div></a></li> <li id="menu-item-315576" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-315576"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-templates"></use></svg><a href="https://www.liveagent.vn/mau-template/" title="Khám phá bộ sưu tập mẫu email chuyên nghiệp từ LiveAgent giúp bạn tối ưu hóa dịch vụ khách hàng với các mẫu như email chào mừng, tri ân, đào tạo khách hàng và thông báo ra mắt sản phẩm. Tùy chỉnh dễ dàng để nâng cao trải nghiệm và tăng hiệu quả kinh doanh ngay hôm nay!" hreflang="vi-VN" onover-preload="1">Mẫu template<div class="menu-item-description">Template tùy chỉnh theo mỗi dịp lễ</div></a></li> <li id="menu-item-751104" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-751104"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-checklists"></use></svg><a href="https://www.liveagent.vn/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="vi-VN" onover-preload="1">Checklist<div class="menu-item-description">Cách thức quản lý quy trình làm việc của bạn</div></a></li> </ul> </li> <li id="menu-item-315579" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-315579"><a href="#" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="vi-VN">sub</a> <ul class="sub-menu"> <li id="menu-item-315580" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-315580"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#pencil"></use></svg><a href="https://www.liveagent.vn/blog/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="vi-VN" onover-preload="1">Blog<div class="menu-item-description">Tin tức trong lĩnh vực CSKH và LiveAgent</div></a></li> <li id="menu-item-315581" class="icn-menu-glossary menu-item menu-item-type-custom menu-item-object-custom menu-item-315581"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-glossary"></use></svg><a href="https://www.liveagent.vn/thuat-ngu-ho-tro-khach-hang/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="vi-VN" onover-preload="1">huật ngữ<div class="menu-item-description">Các thuật ngữ trong lĩnh vực CSKH</div></a></li> <li id="menu-item-315582" class="icn-menu-directory menu-item menu-item-type-custom menu-item-object-custom menu-item-315582"><svg class="icon icon-menu-directory"><use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-directory"></use></svg><a href="https://www.liveagent.vn/danh-ba/" title="Khám phá danh bạ liên hệ hỗ trợ khách hàng tại LiveAgent, nơi bạn có thể dễ dàng tìm thấy thông tin liên lạc của các công ty hàng đầu như Apple, Adobe, Dell, và nhiều hơn nữa. Truy cập ngay để giải quyết nhu cầu hỗ trợ khách hàng của bạn một cách nhanh chóng và hiệu quả!" hreflang="vi-VN" onover-preload="1">Danh bạ<div class="menu-item-description">Thông tin liên hệ hỗ trợ khách hàng của các doanh nghiệp</div></a></li> </ul> </li> <li id="menu-item-315585" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-315585"><a href="#" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="vi-VN">sub</a> <ul class="sub-menu"> <li id="menu-item-315597" class="icn-menu-typing-test menu-item menu-item-type-custom menu-item-object-custom menu-item-315597"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-typing-test"></use></svg><a href="https://www.liveagent.vn/kiem-tra-danh-may/" title="Kiểm tra kỹ năng đánh máy của bạn với kiểm tra đánh máy miễn phí của LiveAgent. Tìm hiểu tốc độ đánh máy chỉ trong vài phút và thực hành miễn phí để cải thiện." hreflang="vi-VN" onover-preload="1">Test đánh máy<div class="menu-item-description">Cải thiện tốc độ đánh máy của bạn</div></a></li> <li id="menu-item-953274" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-953274"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-reviews"></use></svg><a href="https://www.liveagent.vn/reviews/" title="Tìm hiểu danh mục phần mềm quản lý email và các dịch vụ khách hàng để tìm lựa chọn tốt nhất cho doanh nghiệp của bạn. Zoho Mail là một giải pháp mạnh mẽ, mặc dù có thể gặp khó khăn ban đầu." hreflang="vi-VN" onover-preload="1">Review<div class="menu-item-description">Các đánh giá về tính năng phần mềm</div></a></li> <li id="menu-item-751105" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-751105"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Cổng thông tin hỗ<div class="menu-item-description">Các bài viết hướng dẫn</div></a></li> </ul> </li> <li id="menu-item-315604" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-315604"><a href="#" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="vi-VN">Về công ty</a> <ul class="sub-menu"> <li id="menu-item-358430" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-358430"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#heart"></use></svg><a href="https://www.liveagent.vn/ve-chung-toi/ve-liveagent/" title="Khám phá LiveAgent - phần mềm helpdesk tiên phong ra đời từ nhu cầu thực tế, hiện phục vụ hơn 150 triệu người dùng và 40.000 doanh nghiệp trên toàn cầu. Tìm hiểu sứ mệnh và tầm nhìn của chúng tôi, nơi dịch vụ khách hàng xuất sắc trở thành tiêu chuẩn. Tham gia cộng đồng khách hàng hài lòng của chúng tôi và cải thiện dịch vụ khách hàng của bạn ngay hôm nay! Bắt đầu dùng thử miễn phí 14 ngày không cần thẻ tín dụng." hreflang="vi-VN" onover-preload="1">Về chúng tôi<div class="menu-item-description">Đội ngũ đằng sau các sản phẩm</div></a></li> <li id="menu-item-315653" class="icn-trophy menu-item menu-item-type-custom menu-item-object-custom menu-item-315653"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#trophy"></use></svg><a href="https://www.liveagent.vn/chung-nhan-giai-thuong/" title="Khám phá những chứng nhận và giải thưởng danh giá mà LiveAgent đã giành được, khẳng định vị thế hàng đầu trong ngành phần mềm hỗ trợ khách hàng và live chat. Trải nghiệm dịch vụ chất lượng với hỗ trợ khách hàng 24/7, không cần thông tin thẻ tín dụng. Dùng thử miễn phí ngay!" hreflang="vi-VN" onover-preload="1">Giải thưởng<div class="menu-item-description">Các giải thưởng và thành tựu của chúng tôi</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-315679" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-315679"><a href="/tinh-nang/" title="Khám phá các tính năng nổi bật của LiveAgent - phần mềm help desk đa kênh với hệ thống phiếu hỗ trợ, quản lý nhân viên, phát hiện trùng lặp, nhật ký kiểm tra, và nhiều hơn nữa. Nâng cao hiệu quả dịch vụ khách hàng với phân phối phiếu tự động, giờ làm việc linh hoạt, và tin nhắn soạn sẵn. Tìm hiểu thêm để tối ưu hóa trải nghiệm khách hàng của bạn!" hreflang="vi-VN" onover-preload="1">Tiện ích</a></li> <li id="menu-item-803056" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803056"><a href="/bang-phi-dich-vu/" title="Các gói phí của LiveAgent khởi điểm ở mức $15/agent/tháng bao gồm các tính năng quản lý email bằng ticket, live chat, cơ sở tri thức và nhiều tiện ích khác. Trọn tất cả các tính năng chỉ $69/agent/tháng." hreflang="vi-VN" onover-preload="1">Bảng phí</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/dang-ky-dung-thu/" class="Button Button--full" title="Bạn đang xem xét sử dụng phần mềm chăm sóc khách hàng của LiveAgent? Chỉ cần điền thêm các thông tin bên dưới là bạn có thể bắt đầu quá trình dùng thử miễn phí, không yêu cầu ràng buộc, không cần thẻ tín dụng." hreflang="vi-VN" onover-preload="1"> <span>Dùng thử miễn phí</span> </a> <a href="/dang-nhap/" class="Button Button--login" title="Đăng nhập vào tài khoản LiveAgent của bạn trên trang này. Đầu tiên, điền vào tên công ty và tiếp tục với tên người dùng và mật mã để đăng nhập thành công." hreflang="vi-VN" onover-preload="1"> <span>Đăng nhập</span> <span class="tooltip">Đăng nhập</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/dung-thu/" class="Button Button--outline" title="Bạn có muốn tìm hiểu thêm về LiveAgent? Yêu cầu bản demo miễn phí để tìm hiểu thêm về LiveAgent và cách nó có thể giúp bạn thành công." hreflang="vi-VN" onover-preload="1"> <span>Bản Demo</span> </a> <a href="/dang-ky-dung-thu/" class="Button Button--full" title="Bạn đang xem xét sử dụng phần mềm chăm sóc khách hàng của LiveAgent? Chỉ cần điền thêm các thông tin bên dưới là bạn có thể bắt đầu quá trình dùng thử miễn phí, không yêu cầu ràng buộc, không cần thẻ tín dụng." hreflang="vi-VN" onover-preload="1"> <span>Dùng thử miễn phí</span> </a> <a href="/dang-nhap/" class="Button Button--login" title="Đăng nhập vào tài khoản LiveAgent của bạn trên trang này. Đầu tiên, điền vào tên công ty và tiếp tục với tên người dùng và mật mã để đăng nhập thành công." hreflang="vi-VN" onover-preload="1"> <span>Đăng nhập</span> <span class="tooltip">Đăng nhập</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-vi" lang="vi"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vn" data-src="https://www.liveagent.vn/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Châu Âu</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Châu Á</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Trung Đông</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">Châu Mỹ</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Châu Âu</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/software-za-klientsko-obsluzhvane-v-socialnite-medii/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.vn/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/social-media-customer-service/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.vn/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/social-media-customer-service/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.vn/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/social-media-kundenservice-3/" title="Effizienter Kundenservice über soziale Medien mit LiveAgent: Verwandeln Sie alle Benachrichtigungen in Tickets und verwalten Sie Anfragen von Facebook, Instagram, Twitter und mehr an einem Ort. Profitieren Sie von 24/7 Support, ohne Einrichtungsgebühren oder Kreditkarte. Starten Sie Ihre kostenlose Testversion und optimieren Sie Ihre Social-Media-Interaktionen jetzt!" hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.vn/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/sotsiaal-meedia-klienditeenindus/" title="LiveAgent pakub tõhusat sotsiaalmeedia klienditeeninduse tarkvara, mis koondab kõik teie brändi sotsiaalmeedia teavitused ühte universaalsesse postkasti. Hallake hõlpsasti Facebooki, Instagrami, Twitteri, Viberi ja WhatsAppi taotlusi ilma paigaldustasuta ning vajaduseta krediitkaardi järele. Alustage 14- või 30-päevase tasuta prooviperioodiga ja tõstke oma klienditeeninduse tase uutele kõrgustele. Liituge paljude rahulolevate ettevõtetega, kes usaldavad LiveAgenti, ja nautige 24/7 kliendituge." hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.vn/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/servicio-al-cliente-de-redes-sociales/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.vn/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/" title="Un bon service client passe d'abord par un meilleur logiciel de service d'assistance. Découvrez les avantages de LiveAgent et commencez à l'utiliser en 5 minutes." hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.vn/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/eksipiretisi-pelaton-meson-koinonikis-diktiosis/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.vn/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/softver-za-korisnicku-podrsku-na-drustvenim-mrezama/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.vn/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/social-media-servizio-clienti/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.vn/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/socialo-mediju-klientu-apkalposanas-programmatura/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.vn/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/" title="Puikus klientų aptarnavimas prasideda nuo pažangesnės aptarnavimo komandos programinės įrangos. Susipažinkite su LiveAgent privalumais ir pradėkite ja naudotis vos po keleto minučių." hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.vn/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/kozossegi-media-ugyfelszolgalati-szoftver/" title="Csatlakoztassa közösségi média csatornáit a LiveAgenthez, és kezelje az összes ügyfélszolgálati kérést egy helyen. Élvezze a 24/7 ügyféltámogatást, egyszerű integrációt Facebookkal, Twitterrel és más platformokkal, mindezt beállítási díj nélkül. Indítson 30 napos ingyenes próbaverziót vállalati e-maillel, és fokozza az ügyfélelégedettséget!" hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.vn/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/klantenservice-sociale-media/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.vn/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/sosiale-medier-kundeservice-programvare/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.vn/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/" title="Świetna obsługa klienta zaczyna się od lepszego oprogramowania wsparcia klienta. Poznaj korzyści płynące z korzystania z LiveAgent i zacznij używać go w 5 minut." hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.vn/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/" title="Un serviciu clienți excelent începe cu un software de asistență mai bun. Vedeți beneficiile LiveAgent și începeți să îl utilizați în 5 minute." hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.vn/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/" title="Отличное обслуживание клиентов начинается с лучшего программного обеспечения для службы поддержки. Узнайте преимущества LiveAgent и начните использовать его всего за 5 минут." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.vn/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/zakaznicka-podpora-na-socialnych-sietach/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.vn/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/pomoc-uporabnikom-druzbenih-medijev/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.vn/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Châu Á</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/shejiao-meiti-kehu-fuwu-2/" title="体验无压力的社交媒体客户服务！LiveAgent 将所有通知转换为 Ticket，让您轻松管理 Facebook、Instagram、Twitter 和 Viber 的客户互动。开始14天免费试用，无需信用卡，随时取消。立即提升您的社交互动水平！" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.vn/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/social-media-customer-service-2/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.vn/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.vn/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </span> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Trung Đông</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/social-media-customer-service/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.vn/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">Châu Mỹ</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/social-media-customer-service/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.vn/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/software-de-atendimento-ao-cliente-nas-redes-sociais/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.vn/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Đã sao chép!"> <link rel="stylesheet" id="components/BlockVideo" type="text/css" media="all" href="https://www.liveagent.vn/app/themes/liveagent/assets/dist/components/BlockVideo.min.css?ver=1.25.54"> <link rel="stylesheet" id="components/Boxes" type="text/css" media="all" href="https://www.liveagent.vn/app/themes/liveagent/assets/dist/components/Boxes.min.css?ver=1.25.54"> <link rel="stylesheet" id="components/BoxesStars" type="text/css" media="all" href="https://www.liveagent.vn/app/themes/liveagent/assets/dist/components/BoxesStars.min.css?ver=1.25.54"> <link rel="stylesheet" id="components/BlockSwitcher" type="text/css" media="all" href="https://www.liveagent.vn/app/themes/liveagent/assets/dist/components/BlockSwitcher.min.css?ver=1.25.54"> <div data-elementor-type="wp-page" data-elementor-id="964748" class="elementor elementor-964748 elementor-708178" data-elementor-post-type="page"> <section class="elementor-section elementor-top-section elementor-element elementor-element-627d1750 heroBanner heroBanner--socialMedia elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="627d1750" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-453cfd9 wrapper" data-id="453cfd9" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-a61c1df elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="a61c1df" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1745ca59 heroBanner__content" data-id="1745ca59" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7cd80b25 heroBanner__content__title elementor-widget elementor-widget-heading" data-id="7cd80b25" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h1 class="elementor-heading-title elementor-size-default" id="h-ph-n-m-m-h-tr-kh-ch-h-ng-tr-nm-ng-x-h-i">Phần mềm hỗ trợ khách hàng trên<br><span class="highlight-gradient">mạng xã hội</span></h1> </div> </div> <div class="elementor-element elementor-element-595ba0bb heroBanner__content__subtitle elementor-widget elementor-widget-text-editor" data-id="595ba0bb" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h3 id="h-hy-ngi-th-gin-liveagent-s-gipchuyn-i-tt-c-cc-thng-bo-thnh-ticket">Hãy ngồi thư giãn, LiveAgent sẽ giúp<br>chuyển đổi tất cả các thông báo thành ticket.</h3> </div> </div> <div class="elementor-element elementor-element-42647537 heroBanner__content__footer elementor-widget elementor-widget-html" data-id="42647537" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <ul class="no-cc urlslab-skip-all"> <li>✓ Không phí cài đặt </li> <li>✓ Dịch vụ khách hàng 24/7 </li> <br> <li>✓ Không yêu cầu thông tin thẻ tín dụng </li> <li>✓ Hủy đăng ký mọi lúc</li> </ul> <div class="heroBanner__content__footer__cta"> <a href="https://www.liveagent.vn/dang-ky-dung-thu/" class="Button Button--full" title="Bạn đang xem xét sử dụng phần mềm chăm sóc khách hàng của LiveAgent? Chỉ cần điền thêm các thông tin bên dưới là bạn có thể bắt đầu quá trình dùng thử miễn phí, không yêu cầu ràng buộc, không cần thẻ tín dụng." hreflang="vi-VN" onover-preload="1"> <span>Dùng thử MIỄN PHÍ</span> </a> <div class="info__under__button"> <span><strong>30 ngày </strong>/ email công ty</span> <span><strong>14 ngày </strong>/ email miễn phí</span> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-73f2424d heroBanner__image" data-id="73f2424d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-131b60f4 urlslab-skip-lazy urlslab-min-width-768 elementor-widget elementor-widget-image" data-id="131b60f4" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source srcset="https://www.liveagent.vn/wp/urlslab-download/e0bf11219fb5aedac533447c9000cec6/heroBanneer-img-socialmedia-1.jpg.webp 900w, https://www.liveagent.vn/wp/urlslab-download/32e9f04b5b66ec37ce70a2cee04b0a93/heroBanneer-img-socialmedia-1-300x300.jpg.webp 300w, https://www.liveagent.vn/wp/urlslab-download/8a6ef0c07cd891bb076d5e504067fb52/heroBanneer-img-socialmedia-1-150x150.jpg.webp 150w, https://www.liveagent.vn/wp/urlslab-download/871b7c602cc444d98f34435162ac0b20/heroBanneer-img-socialmedia-1-768x768.jpg.webp 768w, https://www.liveagent.vn/wp/urlslab-download/a800e900bbf17c499641201c60378739/heroBanneer-img-socialmedia-1-50x50.jpg.webp 50w, https://www.liveagent.vn/wp/urlslab-download/2017975ee51778ce0462b3ccf7c433bb/heroBanneer-img-socialmedia-1-25x25.jpg.webp 25w, https://www.liveagent.vn/wp/urlslab-download/5f32915508e6f363277ae0f12fee37c7/heroBanneer-img-socialmedia-1-380x380.jpg.webp 380w, https://www.liveagent.vn/wp/urlslab-download/82fec5f06caf077f0d8cd8a759a687c1/heroBanneer-img-socialmedia-1-335x335.jpg.webp 335w, https://www.liveagent.vn/wp/urlslab-download/44326206dae9f1be558ef1d5d6ceee87/heroBanneer-img-socialmedia-1-400x400.jpg.webp 400w, https://www.liveagent.vn/wp/urlslab-download/73b7035c5471dc28cbb8311a2654fb1e/heroBanneer-img-socialmedia-1-185x185.jpg.webp 185w, https://www.liveagent.vn/wp/urlslab-download/9911892d3bba82eaf1a7e50702871502/heroBanneer-img-socialmedia-1-110x110.jpg.webp 110w, https://www.liveagent.vn/wp/urlslab-download/22cb0e9a9e90601ca1e60680a949ef71/heroBanneer-img-socialmedia-1-485x485.jpg.webp 485w" sizes="(max-width: 900px) 100vw, 900px" type="image/webp"></source><source srcset="https://www.liveagent.vn/wp/urlslab-download/cd2523e7e56f7d0bac917999ba3d999a/heroBanneer-img-socialmedia-1.jpg 900w, https://www.liveagent.vn/wp/urlslab-download/ff3a741fdcf052d4ccb099e1b01ad6ae/heroBanneer-img-socialmedia-1-300x300.jpg 300w, https://www.liveagent.vn/wp/urlslab-download/9ae48272d4149cd516f3411b09a45f27/heroBanneer-img-socialmedia-1-150x150.jpg 150w, https://www.liveagent.vn/wp/urlslab-download/adb54460e4af0f2918002b87c156394e/heroBanneer-img-socialmedia-1-768x768.jpg 768w, https://www.liveagent.vn/wp/urlslab-download/f00ebddd4600d0ed7696d6fbbd049968/heroBanneer-img-socialmedia-1-50x50.jpg 50w, https://www.liveagent.vn/wp/urlslab-download/54c26251076571f5ede324a01970e924/heroBanneer-img-socialmedia-1-25x25.jpg 25w, https://www.liveagent.vn/wp/urlslab-download/7f38e8866ffdbcbbc20f0269a2793f32/heroBanneer-img-socialmedia-1-380x380.jpg 380w, https://www.liveagent.vn/wp/urlslab-download/e0a68ca8c87e41fa67d36bf7c9aa0696/heroBanneer-img-socialmedia-1-335x335.jpg 335w, https://www.liveagent.vn/wp/urlslab-download/4cef5f5f4832e304dc23c7b5e92a0d41/heroBanneer-img-socialmedia-1-400x400.jpg 400w, https://www.liveagent.vn/wp/urlslab-download/5998f7403890fb84ab9eba83490291a0/heroBanneer-img-socialmedia-1-185x185.jpg 185w, https://www.liveagent.vn/wp/urlslab-download/7b67abb244699579163baf44c750abce/heroBanneer-img-socialmedia-1-110x110.jpg 110w, https://www.liveagent.vn/wp/urlslab-download/3f59f4aea4b85862fffacb1747a7f3db/heroBanneer-img-socialmedia-1-485x485.jpg 485w" sizes="(max-width: 900px) 100vw, 900px"></source><source srcset="https://www.liveagent.vn/wp/urlslab-download/e0bf11219fb5aedac533447c9000cec6/heroBanneer-img-socialmedia-1.jpg.webp" type="image/webp"></source><img fetchpriority="high" decoding="async" width="900" height="900" src="https://www.liveagent.vn/wp/urlslab-download/cd2523e7e56f7d0bac917999ba3d999a/heroBanneer-img-socialmedia-1.jpg" class="attachment-full size-full wp-image-867340" alt="" urlslab-id="28"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-bf52229 Logos elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="bf52229" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4d8c55d" data-id="4d8c55d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-35cea38 elementor-widget elementor-widget-menu-anchor" data-id="35cea38" data-element_type="widget" data-widget_type="menu-anchor.default"> <div class="elementor-widget-container"> <div class="elementor-menu-anchor" id="start"></div> </div> </div> <div class="elementor-element elementor-element-bee22f8 elementor-widget elementor-widget-shortcode" data-id="bee22f8" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="Clients"> <div class="Clients__item"> <img decoding="async" width="98" height="25" src="https://www.liveagent.vn/wp/urlslab-download/46ce680b263d1d2a5f9fa3c365aab04a/logo-clients-forbes.svg" class="urlslab-skip-lazy wp-post-image" alt="Forbes logo" urlslab-id="29"> </div> <div class="Clients__item"> <img decoding="async" width="125" height="23" src="https://www.liveagent.vn/wp/urlslab-download/00eeb9874e3d88cc596172dcda3a11e8/logo-clients-airbus.svg" class="urlslab-skip-lazy wp-post-image" alt="airbus logo" urlslab-id="30"> </div> <div class="Clients__item"> <img decoding="async" width="136" height="22" src="https://www.liveagent.vn/wp/urlslab-download/6bba0c20d5fff2385de8a89d6a31cd66/logo-clients-nascar.svg" class="urlslab-skip-lazy wp-post-image" alt="Nascar logo" urlslab-id="31"> </div> <div class="Clients__item"> <img decoding="async" width="116" height="25" src="https://www.liveagent.vn/wp/urlslab-download/4559f5dd6550739bb3b71872b36b4ba8/logo-clients-usc.svg" class="urlslab-skip-lazy wp-post-image" alt="USC logo" urlslab-id="32"> </div> <div class="Clients__item"> <img decoding="async" width="57" height="25" src="https://www.liveagent.vn/wp/urlslab-download/56111a20c87703407dfda8e7d4010a38/logo-esky-color.svg" class="urlslab-skip-lazy wp-post-image" alt="eSky logo" urlslab-id="33"> </div> <div class="Clients__item"> <img decoding="async" width="75" height="25" src="https://www.liveagent.vn/wp/urlslab-download/e3114a0db9f2574fe8fcac0788896f49/slido_green.svg" class="urlslab-skip-lazy wp-post-image" alt="Slido green logo" urlslab-id="34"> </div> </div> <link rel="stylesheet" id="shortcodes/Clients" type="text/css" media="all" href="https://www.liveagent.vn/app/themes/liveagent/assets/dist/shortcodes/Clients.min.css?ver=1.25.54"> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-713d8f12 elementor-section-full_width Block Block--redesign Block--background Block--elements elementor-section-height-default elementor-section-height-default" data-id="713d8f12" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d1e604a wrapper" data-id="d1e604a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-78c8022a elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="78c8022a" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6498fce" data-id="6498fce" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7012031 elementor-widget elementor-widget-heading" data-id="7012031" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-h-tr-trn-mng-x-hi-t-chnh-phn-mm-help-desk-ca-bn">Hỗ trợ trên mạng xã hội từ chính phần mềm help desk của bạn</h2> </div> </div> <div class="elementor-element elementor-element-4a8de509 elementor-widget elementor-widget-text-editor" data-id="4a8de509" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Kết nối các kênh mạng xã hội của bạn với LiveAgent và sắp xếp tất cả các yêu cầu dịch vụ khách hàng bằng một giải pháp đáng tin cậy. Hệ thống quản lý <a href="https://www.liveagent.vn/phan-mem-quan-ly-ticket/" title="Chúng ta cùng khám phá một số phần mềm quản lý ticket được sử dụng nhiều nhất trên thị trường. Hãy chọn cho mình một công cụ quản lý ticket lý tưởng và nâng tầm dịch vụ khách hàng của bạn." hreflang="vi-VN" onover-preload="1">ticket</a> LiveAgent cho phép bạn quản lý ticket từ Facebook, Instagram, Twitter, Viber và WhatsApp ở một nơi thuận tiện. Với nền tảng giao tiếp đầy đủ tính năng và công cụ trợ giúp trong một, sẽ duy trì khả năng tương tác xã hội của bạn ở mức cao.</p> </div> </div> <div class="elementor-element elementor-element-f642e70 elementor-widget elementor-widget-shortcode" data-id="f642e70" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="AwardsSmall"> <ul class="AwardsSmall__list flex"> <li class="AwardsSmall__item post-953991 ms_awards type-ms_awards status-publish has-post-thumbnail hentry ms_awards_years-2024-vi"> <a href="https://www.softwareadvice.com/help-desk/#front-runners" target="_blank" title="Help Desk"><picture><source srcset="https://www.liveagent.vn/wp/urlslab-download/d64d210c96e768bc7b7d67a3b98c07e7/badge-sa-frontrunners-2024-380x260.png.webp" type="image/webp"></source><img decoding="async" width="380" height="260" src="https://www.liveagent.vn/wp/urlslab-download/ff4ddd80104b655de862a6ea5f0768c3/badge-sa-frontrunners-2024-380x260.png" class="urlslab-skip-lazy wp-post-image" alt="SoftwareAdvice Front Runner 2024 badge" urlslab-id="35"></picture></a> </li> <li class="AwardsSmall__item post-953992 ms_awards type-ms_awards status-publish has-post-thumbnail hentry ms_awards_years-2024-vi"> <a href="https://www.capterra.com/help-desk-software/shortlist/" target="_blank" title="Help Desk Software - Shortlist"><picture><source srcset="https://www.liveagent.vn/wp/urlslab-download/08efc3075a6636be3fd5f715d5d1df92/badge-ca-shortlist-2024-380x260.png.webp" type="image/webp"></source><img decoding="async" width="380" height="260" src="https://www.liveagent.vn/wp/urlslab-download/63b372b20f3e9d218eae1834e57947d3/badge-ca-shortlist-2024-380x260.png" class="urlslab-skip-lazy wp-post-image" alt="Capterra shortlist 2024 badge" urlslab-id="36"></picture></a> </li> <li class="AwardsSmall__item post-953993 ms_awards type-ms_awards status-publish has-post-thumbnail hentry ms_awards_years-2024-vi"> <a href="https://www.getapp.com/customer-service-support-software/help-desk-ticketing/category-leaders/" target="_blank" title="Customer Service Support Software - Help Desk Ticketing - Category Leaders"><picture><source srcset="https://www.liveagent.vn/wp/urlslab-download/0e3972813ccbc4689727e5a6454a068d/badge-ga-category_leaders-2024-380x260.png.webp" type="image/webp"></source><img decoding="async" width="380" height="260" src="https://www.liveagent.vn/wp/urlslab-download/d5d9ce113c1ec0841254168d2d34bffe/badge-ga-category_leaders-2024-380x260.png" class="urlslab-skip-lazy wp-post-image" alt="GetApp Category Leader 2024 badge" urlslab-id="37"></picture></a> </li> <li class="AwardsSmall__item post-953994 ms_awards type-ms_awards status-publish has-post-thumbnail hentry ms_awards_years-2024-vi"> <a href="https://www.capterra.com/customer-service-software/shortlist/" target="_blank" title="Customer Service Software - Shortlist"><picture><source srcset="https://www.liveagent.vn/wp/urlslab-download/08efc3075a6636be3fd5f715d5d1df92/badge-ca-shortlist-2024-380x260.png.webp" type="image/webp"></source><img decoding="async" width="380" height="260" src="https://www.liveagent.vn/wp/urlslab-download/63b372b20f3e9d218eae1834e57947d3/badge-ca-shortlist-2024-380x260.png" class="urlslab-skip-lazy wp-post-image" alt="Capterra shortlist 2024 badge" urlslab-id="38"></picture></a> </li> </ul> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2378d270" data-id="2378d270" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-44aa5017 elementor-widget elementor-widget-shortcode" data-id="44aa5017" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <link rel="stylesheet" id="components/Signup" type="text/css" media="all" href="https://www.liveagent.vn/app/themes/liveagent/assets/dist/components/Signup.min.css?ver=1.25.54"> <div class="elementor-shortcode"> <div class="Signup__form"> <div class="Signup__form__title h3">Bắt đầu dùng thử</div> <div class="Signup__form__labels"> <span class="Signup__form__labels__label"> 14 or 30 days free trial <span class="ComparePlans__tooltip"> <span class="fontello-info"></span> <span class="ComparePlans__tooltip__text ComparePlans__tooltip__text--top">Free trial for 14 days with a free email, or 30 days with a company email</span> </span> </span> <span class="Signup__form__labels__label">Không cần thẻ tín dụng</span> </div> <form data-form-type="signup-trial-form" data-id="signup" data-plan-type="Trial"> <input data-id="grecaptcha" name="grecaptcha" type="hidden" value="" autocomplete="off"> <input data-id="ga_client_id" name="ga_client_id" type="hidden" value="" autocomplete="off"> <div data-id="nameFieldmain" class="Signup__form__item has-svg"> <div class="InputWrapper"> <svg width="18" height="20" viewbox="0 0 18 20" xmlns="http://www.w3.org/2000/svg" xml:space="preserve" style="fill-rule:evenodd;clip-rule:evenodd;stroke-linejoin:round;stroke-miterlimit:2"><path d="M18 19v-2c0-2.743-2.257-5-5-5H5c-2.743 0-5 2.257-5 5v2a1 1 0 0 0 2 0v-2c0-1.646 1.354-3 3-3h8c1.646 0 3 1.354 3 3v2a1 1 0 0 0 2 0Zm-9-9c2.743 0 5-2.257 5-5s-2.257-5-5-5-5 2.257-5 5 2.257 5 5 5Zm0-2C7.354 8 6 6.646 6 5s1.354-3 3-3 3 1.354 3 3-1.354 3-3 3Z"></path></svg> <input type="text" data-type="text" name="fullname" placeholder="Họ và tên" value="" required="required" autocomplete="off" maxlength="100"> </div> <div class="ErrorMessage"></div> </div> <div data-id="mailFieldmain" class="Signup__form__item"> <div class="InputWrapper fontello-mail"> <input type="email" name="email" placeholder="Nhập email của bạn" value="" required="required" autocomplete="off" maxlength="255"> </div> <div class="ErrorMessage"></div> <div data-id="messageTrial" class="InfoMessage hidden"> <svg class="InfoMessage__icon"> <use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#info-solid"></use> </svg> <span class="InfoMessage__text">Sử dụng email công ty của bạn để nhận bản dùng thử miễn phí 30 ngày.</span> </div> </div> <div data-id="domainFieldmain" class="Signup__form__item has-svg"> <div class="InputWrapper"> <svg width="22" height="20" viewbox="0 0 22 20" xmlns="http://www.w3.org/2000/svg" xml:space="preserve" style="fill-rule:evenodd;clip-rule:evenodd;stroke-linejoin:round;stroke-miterlimit:2"><path d="M19 4H3a3 3 0 0 0-3 3v10a3 3 0 0 0 3 3h16a3 3 0 0 0 3-3V7a3 3 0 0 0-3-3Zm0 2a1 1 0 0 1 1 1v10a1 1 0 0 1-1 1H3a1 1 0 0 1-1-1V7a1 1 0 0 1 1-1h16Z"></path><path d="M16 19V3c0-.796-.316-1.559-.879-2.121A2.996 2.996 0 0 0 13 0H9c-.796 0-1.559.316-2.121.879A2.996 2.996 0 0 0 6 3v16a1 1 0 0 0 2 0V3a.997.997 0 0 1 1-1h4a.997.997 0 0 1 1 1v16a1 1 0 0 0 2 0Z"></path></svg> <input type="text" data-type="text" name="subdomain" placeholder="Tên công ty" value="" required="required" autocomplete="off" maxlength="30"> <div class="Signup__form__item__domain">.ladesk.com</div> </div> <div class="ErrorMessage"></div> <div class="Signup__form__item__info Tooltip"> <div class="Signup__form__item__info__icon ComparePlans__info-icon fontello-info"> <div class="Tooltip__text Tooltip__text--left">Chọn tên cho miền phụ LiveAgent của bạn. Hầu hết mọi người chọn tên công ty hoặc tên nhóm của họ.</div> </div> </div> </div> <div data-id="regionFieldmain" class="Signup__form__item has-svg"> <div class="InputWrapper"> <div class="FilterMenu isSingleSelect"> <svg width="23" height="23" xmlns="http://www.w3.org/2000/svg" xml:space="preserve" style="fill-rule:evenodd;clip-rule:evenodd;stroke-linejoin:round;stroke-miterlimit:2"><path d="M19.632 3.368A11.5 11.5 0 1 0 23 11.5a11.425 11.425 0 0 0-3.368-8.132zm1.691 7.31h-3.235a17.9 17.9 0 0 0-.781-4.568 12.689 12.689 0 0 0 1.7-1 9.815 9.815 0 0 1 2.316 5.569zm-9-8.87a5.457 5.457 0 0 1 2.471 2.539q.225.406.422.845a11.648 11.648 0 0 1-2.892.563zm3.254.717a9.881 9.881 0 0 1 2.238 1.411 11.028 11.028 0 0 1-1.087.628 11.4 11.4 0 0 0-1.152-2.038zM8.209 4.347a5.457 5.457 0 0 1 2.471-2.539v3.948a11.648 11.648 0 0 1-2.892-.563q.195-.438.42-.845zm-1.935.216a11.034 11.034 0 0 1-1.087-.628 9.881 9.881 0 0 1 2.238-1.411 11.4 11.4 0 0 0-1.152 2.04zM10.679 7.4v3.276H6.556a16.256 16.256 0 0 1 .657-3.944 13.286 13.286 0 0 0 3.466.668zm0 4.919V15.6a13.29 13.29 0 0 0-3.465.668 16.255 16.255 0 0 1-.657-3.944zm0 4.922v3.948a5.457 5.457 0 0 1-2.471-2.539q-.225-.406-.422-.845a11.645 11.645 0 0 1 2.893-.561zm-3.254 3.231a9.879 9.879 0 0 1-2.238-1.411 11.036 11.036 0 0 1 1.087-.628 11.4 11.4 0 0 0 1.15 2.041zm7.368-1.822a5.457 5.457 0 0 1-2.471 2.539v-3.945a11.646 11.646 0 0 1 2.892.563q-.197.438-.422.845zm1.935-.216a11.035 11.035 0 0 1 1.087.628 9.879 9.879 0 0 1-2.238 1.411 11.4 11.4 0 0 0 1.15-2.037zM12.321 15.6v-3.279h4.122a16.254 16.254 0 0 1-.657 3.944 13.287 13.287 0 0 0-3.465-.665zm0-4.919V7.4a13.287 13.287 0 0 0 3.465-.668 16.254 16.254 0 0 1 .657 3.944zM4 5.115a12.7 12.7 0 0 0 1.7 1 17.9 17.9 0 0 0-.781 4.568H1.677A9.815 9.815 0 0 1 4 5.115zm-2.32 7.207h3.235a17.9 17.9 0 0 0 .781 4.568 12.692 12.692 0 0 0-1.7 1 9.814 9.814 0 0 1-2.319-5.569zM19 17.885a12.7 12.7 0 0 0-1.7-1 17.9 17.9 0 0 0 .781-4.568h3.235A9.814 9.814 0 0 1 19 17.885z"></path></svg> <div class="FilterMenu__title flex flex-align-center"> <span>Choose your region (datacenter location)</span> </div> <div class="FilterMenu__items"> <div class="FilterMenu__items--inn"> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_region_NA" value="NA" data-title="Americas (US)"> <label for="signup_region_NA"> <span>Americas (US)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_region_EU" value="EU" data-title="Europe & Africa (EU)"> <label for="signup_region_EU"> <span>Europe & Africa (EU)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_region_AS" value="AS" data-title="Asia & Pacific (SG)"> <label for="signup_region_AS"> <span>Asia & Pacific (SG)</span> </label> </div> </div> </div> </div> </div> <div class="ErrorMessage"></div> <div class="DescriptionText">Data centre changes are not possible after account creation.</div> </div> <div data-id="promoFieldmain" class="Signup__form__item"> <input type="checkbox" name="promo" id="sendOffersSignup" data-id="sendOffers"> <label for="sendOffersSignup"><p>Gửi tôi các cập nhật sản phẩm và những thông tin khuyến mãi khác.</p></label> </div> <div data-id="captchaFieldmain" class="Signup__form__item hidden"> <div class="grecaptcha-wrapper"></div> <div class="ErrorMessage"></div> </div> <div data-id="signUpError" class="hidden"></div> <div data-id="submitFieldmain" class="Signup__form__submit"> <button type="submit" data-id="createButtonmain" class="Button Button--full createTrialButton"> <div class="WorkingPanel" style="display: none;"> <img decoding="async" class="gear-wheels" alt="gear wheels" data-src="https://www.liveagent.vn/app/themes/liveagent/assets/images/gear-wheels.gif" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="39"> </div> <span>Tạo tài khoản MIỄN PHÍ</span> </button> <div class="Signup__form__terms"> <p>Với việc đăng ký, tôi chấp nhận <a title="T&C" href="/dieu-khoan-va-dieu-kien/" hreflang="vi-VN" onover-preload="1">T&C</a> và <a title="Chính sách bảo mật" href="/chinh-sach-quyen-rieng-tu/" hreflang="vi-VN" onover-preload="1">Chính sách bảo mật</a>.</p> </div> </div> </form> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-2b8284ed elementor-section-full_width Block Block--redesign image-right elementor-section-height-default elementor-section-height-default" data-id="2b8284ed" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-303ae399 wrapper" data-id="303ae399" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-2183311f elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="2183311f" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3593bedc" data-id="3593bedc" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1b4b2418 tag elementor-widget elementor-widget-text-editor" data-id="1b4b2418" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong><span style="white-space: pre-wrap;">Hỗ trợ mạng xã hội</span></strong></p> </div> </div> <div class="elementor-element elementor-element-5d0c6aec elementor-widget elementor-widget-heading" data-id="5d0c6aec" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-cskh-trn-mng-x-hi-l-g"><a href="https://www.liveagent.vn/phan-mem-help-desk-2/" title="Khám phá tuyển tập phần mềm help desk tốt nhất trên thị trường. Lựa chọn phần mềm hỗ trợ khách hàng lý tưởng cho trang web của bạn và nâng cao dịch vụ khách hàng của bạn." hreflang="vi-VN" onover-preload="1">CSKH trên mạng xã hội là gì?</a></h2> </div> </div> <div class="elementor-element elementor-element-76f727ab elementor-widget elementor-widget-text-editor" data-id="76f727ab" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Dịch vụ khách hàng trên mạng xã hội là một lĩnh vực phần mềm tương đối mới. Hệ thống này cho phép bạn giao tiếp hiệu quả với khán giả bằng cách thu thập tất cả tin nhắn và các đề cập (mention) đến thương hiệu của bạn trên các mạng xã hội khác nhau tại cùng một nơi.</p><p>Lợi ích chính của hệ thống help desk đa kênh này cho phép bạn xem các tương tác của khách hàng từ các kênh hỗ trợ khách hàng khác trong một trang dashboard duy nhất. Ngoài ra, mọi tin nhắn đều được thu thập bên trong hộp thư hợp nhất và sau đó được chuyển đổi thành các ticket hợp nhất bằng luồng ticket hỗn hợp (hybrid ticket stream).</p> </div> </div> <div class="elementor-element elementor-element-7898584a elementor-widget elementor-widget-html" data-id="7898584a" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.com/help-desk-software/" class="Button Button--full" title="Explore a selection of the best help desk software on the market. Choose the ideal help desk software for your website and raise your customer service to the moon." hreflang="en-US" onover-preload="1"><span>Phần mềm Help Desk</span></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-879467f" data-id="879467f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-b55a2c2 elementor-widget elementor-widget-image" data-id="b55a2c2" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/88b5ee29d9e4d16b9a5d016a639fc232/sm_social_support_01-1-1024x655.png.webp 1024w, https://www.liveagent.vn/wp/urlslab-download/1ffc00f9bc2fc90997b15aacdb336086/sm_social_support_01-1-300x192.png.webp 300w, https://www.liveagent.vn/wp/urlslab-download/868e1ab3562771d11457f2b1b0a9b8b0/sm_social_support_01-1-768x492.png.webp 768w, https://www.liveagent.vn/wp/urlslab-download/762c3d32bb3fae0ac95e4045d65bf4d2/sm_social_support_01-1-78x50.png.webp 78w, https://www.liveagent.vn/wp/urlslab-download/debf1ec437386e2451d1343db8adea56/sm_social_support_01-1-39x25.png.webp 39w, https://www.liveagent.vn/wp/urlslab-download/8db3fa69e26848590aec5dd20931fdb4/sm_social_support_01-1-523x335.png.webp 523w, https://www.liveagent.vn/wp/urlslab-download/2f0744384446f2a8300d07b77dde56a0/sm_social_support_01-1-625x400.png.webp 625w, https://www.liveagent.vn/wp/urlslab-download/a8ffe88484e7651d54f0ae97c84592c6/sm_social_support_01-1-185x118.png.webp 185w, https://www.liveagent.vn/wp/urlslab-download/68edc85fd96a878f5c4e0238e333fdea/sm_social_support_01-1-110x70.png.webp 110w, https://www.liveagent.vn/wp/urlslab-download/ff590c608930d36912cf237bfd9ec678/sm_social_support_01-1-485x310.png.webp 485w, https://www.liveagent.vn/wp/urlslab-download/e6b45ca7aa63f733cb714692e15aa32b/sm_social_support_01-1.png.webp 1328w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/044b4cc9e652f29846eb2e6fd4162eb8/sm_social_support_01-1-1024x655.png 1024w, https://www.liveagent.vn/wp/urlslab-download/b5ed1d58cdc91bd0088b17e2dc8bbde9/sm_social_support_01-1-300x192.png 300w, https://www.liveagent.vn/wp/urlslab-download/bbcd03c121a83078d90b91e113bb677d/sm_social_support_01-1-768x492.png 768w, https://www.liveagent.vn/wp/urlslab-download/650bbdb24654f17b0f8ddc47e9f115ee/sm_social_support_01-1-78x50.png 78w, https://www.liveagent.vn/wp/urlslab-download/7f5eaf7ae464a0fbdb0d65220ed8c2f6/sm_social_support_01-1-39x25.png 39w, https://www.liveagent.vn/wp/urlslab-download/3333c09de505d1f5fe01e4dec0a6f1eb/sm_social_support_01-1-523x335.png 523w, https://www.liveagent.vn/wp/urlslab-download/06fb46748c74a251a6dd54b58fba67c8/sm_social_support_01-1-625x400.png 625w, https://www.liveagent.vn/wp/urlslab-download/1fadb40049220583d9554a0c65d9286b/sm_social_support_01-1-185x118.png 185w, https://www.liveagent.vn/wp/urlslab-download/91b4e24df55f98c7e2eaf61bd654a16c/sm_social_support_01-1-110x70.png 110w, https://www.liveagent.vn/wp/urlslab-download/377fb24774d8776ac89d448344eea94c/sm_social_support_01-1-485x310.png 485w, https://www.liveagent.vn/wp/urlslab-download/a519dfe1e8cf467dd62192cb348db6b4/sm_social_support_01-1.png 1328w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/88b5ee29d9e4d16b9a5d016a639fc232/sm_social_support_01-1-1024x655.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="655" class="attachment-large size-large wp-image-708997" alt="Social support" data-src="https://www.liveagent.vn/wp/urlslab-download/044b4cc9e652f29846eb2e6fd4162eb8/sm_social_support_01-1-1024x655.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="40"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-731dbf0c elementor-section-full_width Block Block--redesign image-left elementor-section-height-default elementor-section-height-default" data-id="731dbf0c" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3e344627 wrapper" data-id="3e344627" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1779d0ba elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="1779d0ba" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1531d416" data-id="1531d416" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6ead3e7f elementor-widget elementor-widget-image" data-id="6ead3e7f" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.com/features/multilingual-support/" title="LiveAgent can speak your language too. Customize your experience and pick the interface language you and your agents prefer. It can be changed anytime." hreflang="en-US" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/d73bf29b971e325ed0277d0f1443817d/sm_social_support_02-1-1024x893.png.webp 1024w, https://www.liveagent.vn/wp/urlslab-download/8498da7e4f60904f475f1f15bb04fe47/sm_social_support_02-1-300x262.png.webp 300w, https://www.liveagent.vn/wp/urlslab-download/d64e232a696ce21acb04817732fae2e1/sm_social_support_02-1-768x670.png.webp 768w, https://www.liveagent.vn/wp/urlslab-download/f0908f79a21ea65ef6ea51f13ab23eed/sm_social_support_02-1-57x50.png.webp 57w, https://www.liveagent.vn/wp/urlslab-download/a0f09a6f8285b288708612e8d0efdcea/sm_social_support_02-1-29x25.png.webp 29w, https://www.liveagent.vn/wp/urlslab-download/c070162943c2a46808faef58fbd676d6/sm_social_support_02-1-384x335.png.webp 384w, https://www.liveagent.vn/wp/urlslab-download/85000815ce5cc3ab138b44a2296ecbd8/sm_social_support_02-1-459x400.png.webp 459w, https://www.liveagent.vn/wp/urlslab-download/52da4344119dccd4cd6c61cd905ced47/sm_social_support_02-1-185x161.png.webp 185w, https://www.liveagent.vn/wp/urlslab-download/b8240504c100103208ca4a69c0f4237d/sm_social_support_02-1-110x96.png.webp 110w, https://www.liveagent.vn/wp/urlslab-download/c7b0fcb08c31f7ce687ae80af72a4a59/sm_social_support_02-1-485x423.png.webp 485w, https://www.liveagent.vn/wp/urlslab-download/e8d1bc7eaaae10bb83b3c7359bffd3a1/sm_social_support_02-1.png.webp 1276w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/d9ee31988e7af892f1779f592389c0b8/sm_social_support_02-1-1024x893.png 1024w, https://www.liveagent.vn/wp/urlslab-download/0b571f3de72222665c00cc2ed8fb7b5f/sm_social_support_02-1-300x262.png 300w, https://www.liveagent.vn/wp/urlslab-download/528be77ce336a9c790a3659aef12d201/sm_social_support_02-1-768x670.png 768w, https://www.liveagent.vn/wp/urlslab-download/264ce53e958f383de881002c55e05ecb/sm_social_support_02-1-57x50.png 57w, https://www.liveagent.vn/wp/urlslab-download/8490466bc568e34d20902ebf70119c35/sm_social_support_02-1-29x25.png 29w, https://www.liveagent.vn/wp/urlslab-download/ef6eb0c0f30286db0d12ed7594403262/sm_social_support_02-1-384x335.png 384w, https://www.liveagent.vn/wp/urlslab-download/b83f0ed157880d99f27935564160c823/sm_social_support_02-1-459x400.png 459w, https://www.liveagent.vn/wp/urlslab-download/ac29bed521301d5111d276af24dff71c/sm_social_support_02-1-185x161.png 185w, https://www.liveagent.vn/wp/urlslab-download/2d6978861052f4ceb038edf3fdd42356/sm_social_support_02-1-110x96.png 110w, https://www.liveagent.vn/wp/urlslab-download/13cb9e8827b91b1f986c9cab3c9b7d33/sm_social_support_02-1-485x423.png 485w, https://www.liveagent.vn/wp/urlslab-download/4291c25f65abfb66771fda6e1a567c9f/sm_social_support_02-1.png 1276w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/d73bf29b971e325ed0277d0f1443817d/sm_social_support_02-1-1024x893.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="893" class="attachment-large size-large wp-image-709026" alt="Best solutions" data-src="https://www.liveagent.vn/wp/urlslab-download/d9ee31988e7af892f1779f592389c0b8/sm_social_support_02-1-1024x893.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="41"></picture> </a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3dde86e8" data-id="3dde86e8" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5475fc4d tag elementor-widget elementor-widget-text-editor" data-id="5475fc4d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Các giải pháp tốt nhất</strong></p> </div> </div> <div class="elementor-element elementor-element-15f9c312 elementor-widget elementor-widget-heading" data-id="15f9c312" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-lm-th-no-chn-c-cc-cng-c-dch-v-mng-x-hi">Làm thế nào để chọn được các công cụ dịch vụ mạng xã hội?</h2> </div> </div> <div class="elementor-element elementor-element-21225f52 elementor-widget elementor-widget-text-editor" data-id="21225f52" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Điều quan trọng nhất là xem xét tất cả các yêu cầu và mong đợi của bạn. Bước đầu tiên là kiểm tra xem bạn có muốn thêm các kênh giao tiếp khác vào hệ thống của mình hay không và liệu bạn có muốn thống nhất tất cả hoạt động liên lạc của mình tại cùng một điểm hay không. Thứ hai, kiểm tra xem bạn có cần <a href="https://www.liveagent.vn/phan-mem-live-chat/" title="Khám phá những phần mềm live chat tốt nhất trên thị trường. Chọn lựa phần mềm live chat lý tưởng cho website của bạn giúp nâng cao dịch vụ khách hàng." hreflang="vi-VN" onover-preload="1">live chat</a>, email, hỗ trợ qua điện thoại hay cổng thông tin khách hàng hay không. Điều tiếp theo bạn cần xem xét là các tính năng và tích hợp. Cuối cùng, so sánh mức phí để tìm ra giải pháp có giá trị tốt nhất.</p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-6a8ab5aa Block Block--redesign Block--redesign__basic elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="6a8ab5aa" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-32ac334 wrapper" data-id="32ac334" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2364287d elementor-widget elementor-widget-heading" data-id="2364287d" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-hy-liveagent-qun-l-tin-nhn-trn-mng-x-hi-ca-bn">Hãy để LiveAgent quản lý <span class="highlight-gradient">tin nhắn trên mạng xã hội</span> của bạn</h2> </div> </div> <div class="elementor-element elementor-element-5b19afef elementor-widget elementor-widget-text-editor" data-id="5b19afef" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p style="text-align: center;">Kết nối tài khoản từ mọi nền tảng mạng xã hội phổ biến và để LiveAgent quản lý tài khoản giúp bạn</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-dfd2c8a elementor-section-full_width Block Block--redesign Block--video image-left elementor-section-height-default elementor-section-height-default" data-id="dfd2c8a" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f17b75f wrapper" data-id="f17b75f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-4fdf20e3 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4fdf20e3" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6385ada8 videoBlock" data-id="6385ada8" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-432ae796 videoTitle elementor-widget elementor-widget-text-editor" data-id="432ae796" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h2 id="h-demo-tch-hp-facebook-cch-thc-hot-ng">Demo tích hợp Facebook: Cách thức hoạt động</h2><p>00:00/03:02</p> </div> </div> <div class="elementor-element elementor-element-327302b3 elementor-widget elementor-widget-video" data-id="327302b3" data-element_type="widget" data-settings='{"youtube_url":"https:\/\/youtu.be\/A7fvJ1zwngQ","show_image_overlay":"yes","image_overlay":{"url":"https:\/\/i.ytimg.com\/vi\/A7fvJ1zwngQ\/sddefault.jpg"},"video_type":"youtube"}' data-widget_type="video.default"> <div class="elementor-widget-container"> <div class="elementor-wrapper elementor-open-inline"> <div class="elementor-video urlslab_yt"><link rel="stylesheet" id="urlslab_youtube_loader-css" type="text/css" media="all" href="https://www.liveagent.vn/app/plugins/wp-urlslab/public/build/css/urlslab_youtube_loader_decorated.css"><div class="youtube_urlslab_loader youtube_urlslab_loader--elementor" data-ytid="A7fvJ1zwngQ"><div class="youtube_urlslab_loader--inn"><div class="youtube_urlslab_loader--wrapper"><strong class="youtube_urlslab_loader--title">Facebook Integration Demo How It Works | Live Agent</strong><strong class="youtube_urlslab_loader--duration">P0Y0M0DT0H0M181S</strong><picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/eb69e560663bb0a7a8f69371f8056cb8/hqdefault.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img class="youtube_urlslab_loader--img" data-src="https://www.liveagent.vn/wp/urlslab-download/ab6771f725f5a7c160e31d0db6794ee7/hqdefault.jpg" alt="Youtube video: Facebook Integration Demo How It Works" urlslab-lazy="yes" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-id="42"></picture></div><div class="youtube_urlslab_loader--bottom"><strong>Live Agent</strong><time datetime="2024-10-14T06:14:31+00:00">October 14, 2024</time></div></div><div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="Facebook Integration Demo How It Works"><meta itemprop="description" content="Sona from LiveAgent showcases how the Facebook integration works with LiveAgent. The integration enables you to monitor your Facebook business pages without having to actually log in to Facebook. All comments on your posts or messages sent to your page are automatically converted into tickets and pushed into your LiveAgent universal inbox. From there, they can be accessed and answered by all agents on your support team. LiveAgent's Facebook integration saves you time, increases agent productivity, and above all is secure! Say no to sharing login credentials, switching between devices and accounts to monitor your social pages. With LiveAgent, everything is secure and accessible under one roof. Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/A7fvJ1zwngQ/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=A7fvJ1zwngQ"><link itemprop="embedUrl" content="https://www.youtube.com/embed/A7fvJ1zwngQ"><meta itemprop="duration" content="P0Y0M0DT0H0M181S"><meta itemprop="uploadDate" content="2024-10-14T06:14:31+00:00"></div></div></div> <div class="elementor-custom-embed-image-overlay" style="" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2022/07/sm_networks_facebook_video-1.jpg"> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-10c1abd7" data-id="10c1abd7" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-11865ded tag elementor-widget elementor-widget-text-editor" data-id="11865ded" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Quản lý khán giả</strong></p> </div> </div> <div class="elementor-element elementor-element-45b2dac5 title-with-logo elementor-widget elementor-widget-text-editor" data-id="45b2dac5" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><img decoding="async" alt="Facebook logo" width="43" height="44" class="alignnone size-full wp-image-708502" data-src="https://www.liveagent.vn/wp/urlslab-download/d65f67da66235df37188cc0ddc577248/sm_networks_facebook_logo-1.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="43"></p> <h2 id="h-facebook">Facebook</h2> </div> </div> <div class="elementor-element elementor-element-26129d57 elementor-widget elementor-widget-text-editor" data-id="26129d57" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Kết nối tài khoản Facebook của bạn và giám sát mọi thứ mà không cần chuyển đổi qua lại giữa các tab hoặc tài khoản. LiveAgent có thể giúp bạn quản lý dịch vụ hỗ trợ khách hàng trên mạng xã hội từ hộp thư hợp nhất của mình. Việc tích hợp rất dễ dàng. Chỉ cần kết nối các trang Facebook của bạn với hộp thư LiveAgent trong phần cấu hình. Mọi bình luận (comment) và lượt thích (like) đối với các bài đăng trên mạng xã hội của bạn cũng như các truy vấn của khách hàng sẽ tự động được chuyển đổi thành ticket. Thu hút độc giả và cung cấp trải nghiệm tuyệt vời cho khách hàng bằng một nền tảng mạng xã hội phổ biến.</p> </div> </div> <div class="elementor-element elementor-element-2ad8875a checklist elementor-widget elementor-widget-text-editor" data-id="2ad8875a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>Trả lời bình luận, bài viết và các tương tác với nội dung</li><li>Thích hoặc xóa bình luận, thêm ảnh GIF và các <a href="https://www.liveagent.vn/tinh-nang/tep-dinh-kem/" title="Kéo và thả tệp như hình ảnh, âm nhạc, video hoặc tài liệu vào phiếu của bạn bằng tính năng của LiveAgent - Tệp đính kèm. Nó thật dễ dàng. Đọc thêm về nó." hreflang="vi-VN" onover-preload="1">file đính kèm</a> khác</li></ul> </div> </div> <div class="elementor-element elementor-element-70370931 learn-more elementor-widget elementor-widget-text-editor" data-id="70370931" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.vn/tich-hop/facebook/" class=" icn-after-arrow-right" title="Sử dụng tích hợp này để di chuyển khách hàng của bạn từ Facebook sang LiveAgent. Theo dõi mọi bình luận, bài đăng hoặc phản hồi thông qua một phần mềm help desk tiện lợi." hreflang="vi-VN" onover-preload="1">Tìm hiểu thêm về Facebook <svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#arrow-right"></use></svg></a></p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-58274266 elementor-section-full_width Block Block--redesign Block--video image-right elementor-section-height-default elementor-section-height-default" data-id="58274266" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-58e98d51 wrapper" data-id="58e98d51" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-2d9fd7ca elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="2d9fd7ca" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2995c20" data-id="2995c20" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7b0d1945 tag elementor-widget elementor-widget-text-editor" data-id="7b0d1945" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Nhắn tin hiệu quả</strong></p> </div> </div> <div class="elementor-element elementor-element-6bdc8696 title-with-logo elementor-widget elementor-widget-text-editor" data-id="6bdc8696" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><img decoding="async" alt="Facebook Messenger logo" width="44" height="45" class="alignnone size-full wp-image-708620" data-src="https://www.liveagent.vn/wp/urlslab-download/36b46613bafe4c3fc47ee9cbd1695f76/sm_networks_messenger_logo-1.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="44"></p> <h2 id="h-facebook-messenger">Facebook Messenger</h2> </div> </div> <div class="elementor-element elementor-element-6a798343 elementor-widget elementor-widget-text-editor" data-id="6a798343" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Quản lý mọi tin nhắn Facebook tại Messenger trong hộp thư của bạn. LiveAgent có thể thu thập tất cả tin nhắn và giúp bạn giải quyết mọi vấn đề của khách hàng một cách dễ dàng. Nó tương thích với các tính năng năng suất của chúng tôi nên việc trả lời bằng LiveAgent trở nên ngăn nắp, đáng tin cậy và nhanh hơn trước rất nhiều. Sắp xếp tin nhắn của bạn và trả lời một cách thuận tiện từ hộp thư hợp nhất của chúng tôi. Tận dụng hàng loạt tính năng quản lý ticket sẵn có để chuyển đổi liền mạch sang quản lý ticket trên Messenger.</p> </div> </div> <div class="elementor-element elementor-element-29a93c99 checklist elementor-widget elementor-widget-text-editor" data-id="29a93c99" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>Trả lời tin nhắn Messenger thông qua tính năng quản lý ticket</li><li>Giải quyết tin nhắn dưới dạng ticket LiveAgent</li></ul> </div> </div> <div class="elementor-element elementor-element-3a0b42a9 learn-more elementor-widget elementor-widget-text-editor" data-id="3a0b42a9" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.vn/tich-hop/facebook/" class=" icn-after-arrow-right" title="Sử dụng tích hợp này để di chuyển khách hàng của bạn từ Facebook sang LiveAgent. Theo dõi mọi bình luận, bài đăng hoặc phản hồi thông qua một phần mềm help desk tiện lợi." hreflang="vi-VN" onover-preload="1">Tìm hiểu thêm về Facebook Messenger<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1aaaac13 videoBlock" data-id="1aaaac13" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4f52f295 videoTitle elementor-widget elementor-widget-text-editor" data-id="4f52f295" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h2 id="h-demo-tch-hp-facebook-cch-thc-hot-ng">Demo tích hợp Facebook: Cách thức hoạt động</h2><p>00:00/03:02</p> </div> </div> <div class="elementor-element elementor-element-4efd64a5 elementor-widget elementor-widget-video" data-id="4efd64a5" data-element_type="widget" data-settings='{"youtube_url":"https:\/\/youtu.be\/A7fvJ1zwngQ","show_image_overlay":"yes","image_overlay":{"url":"https:\/\/i.ytimg.com\/vi\/A7fvJ1zwngQ\/sddefault.jpg"},"video_type":"youtube"}' data-widget_type="video.default"> <div class="elementor-widget-container"> <div class="elementor-wrapper elementor-open-inline"> <div class="elementor-video urlslab_yt"><div class="youtube_urlslab_loader youtube_urlslab_loader--elementor" data-ytid="A7fvJ1zwngQ"><div class="youtube_urlslab_loader--inn"><div class="youtube_urlslab_loader--wrapper"><strong class="youtube_urlslab_loader--title">Facebook Integration Demo How It Works | Live Agent</strong><strong class="youtube_urlslab_loader--duration">P0Y0M0DT0H0M181S</strong><picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/eb69e560663bb0a7a8f69371f8056cb8/hqdefault.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img class="youtube_urlslab_loader--img" data-src="https://www.liveagent.vn/wp/urlslab-download/ab6771f725f5a7c160e31d0db6794ee7/hqdefault.jpg" alt="Youtube video: Facebook Integration Demo How It Works" urlslab-lazy="yes" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-id="45"></picture></div><div class="youtube_urlslab_loader--bottom"><strong>Live Agent</strong><time datetime="2024-10-14T06:14:31+00:00">October 14, 2024</time></div></div><div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="Facebook Integration Demo How It Works"><meta itemprop="description" content="Sona from LiveAgent showcases how the Facebook integration works with LiveAgent. The integration enables you to monitor your Facebook business pages without having to actually log in to Facebook. All comments on your posts or messages sent to your page are automatically converted into tickets and pushed into your LiveAgent universal inbox. From there, they can be accessed and answered by all agents on your support team. LiveAgent's Facebook integration saves you time, increases agent productivity, and above all is secure! Say no to sharing login credentials, switching between devices and accounts to monitor your social pages. With LiveAgent, everything is secure and accessible under one roof. Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/A7fvJ1zwngQ/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=A7fvJ1zwngQ"><link itemprop="embedUrl" content="https://www.youtube.com/embed/A7fvJ1zwngQ"><meta itemprop="duration" content="P0Y0M0DT0H0M181S"><meta itemprop="uploadDate" content="2024-10-14T06:14:31+00:00"></div></div></div> <div class="elementor-custom-embed-image-overlay" style="" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2022/07/sm_networks_messenger_video-1.jpg"> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-24982b5e elementor-section-full_width Block Block--redesign Block--video image-left elementor-section-height-default elementor-section-height-default" data-id="24982b5e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1c120527 wrapper" data-id="1c120527" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-5f89f00d elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="5f89f00d" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-23b8a29 videoBlock" data-id="23b8a29" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-54f447c8 videoTitle elementor-widget elementor-widget-text-editor" data-id="54f447c8" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h2 id="h-lm-th-no-gim-st-twitter-bng-liveagent">Làm thế nào để giám sát Twitter bằng LiveAgent</h2><p>00:00/06:38</p> </div> </div> <div class="elementor-element elementor-element-34fd5f2e elementor-widget elementor-widget-video" data-id="34fd5f2e" data-element_type="widget" data-settings='{"youtube_url":"https:\/\/youtu.be\/VRcrCbXe2J8","show_image_overlay":"yes","image_overlay":{"url":"https:\/\/i.ytimg.com\/vi\/VRcrCbXe2J8\/sddefault.jpg"},"video_type":"youtube"}' data-widget_type="video.default"> <div class="elementor-widget-container"> <div class="elementor-wrapper elementor-open-inline"> <div class="elementor-video urlslab_yt"><div class="youtube_urlslab_loader youtube_urlslab_loader--elementor" data-ytid="VRcrCbXe2J8"><div class="youtube_urlslab_loader--inn"><div class="youtube_urlslab_loader--wrapper"><strong class="youtube_urlslab_loader--title">How to Monitor Twitter with LiveAgent | Live Agent</strong><strong class="youtube_urlslab_loader--duration">P0Y0M0DT0H0M397S</strong><picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/89061954b7662b206bb8f2381fc7a004/hqdefault.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img class="youtube_urlslab_loader--img" data-src="https://www.liveagent.vn/wp/urlslab-download/d727db30006801c1046dbb8267b38bc7/hqdefault.jpg" alt="Youtube video: How to Monitor Twitter with LiveAgent" urlslab-lazy="yes" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-id="46"></picture></div><div class="youtube_urlslab_loader--bottom"><strong>Live Agent</strong><time datetime="2024-10-14T06:14:34+00:00">October 14, 2024</time></div></div><div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="How to Monitor Twitter with LiveAgent"><meta itemprop="description" content="Sona from LiveAgent talks about the benefits of monitoring Twitter mentions and hashtags of your choice in LiveAgent and shows you how to do it in real-time. Monitoring your business social media pages is essential if you want to provide excellent customer service. Your customers are active on social media, and therefore expect you to provide excellent customer service on these social platforms. Customers expect quicker replies on social media, and therefore it's important to stay on top of your social media support strategy. Help desk software like LiveAgent save you tons of time because it eliminates the need for account sharing and device/account monitoring. There's no need to worry if the admin of your social pages is on vacation, with LiveAgent's universal inbox, all support agents have access to all tickets from all channels. Try LiveAgent today. We offer a free 14-day trial, no credit card required. https://www.liveagent.com/trial/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/VRcrCbXe2J8/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=VRcrCbXe2J8"><link itemprop="embedUrl" content="https://www.youtube.com/embed/VRcrCbXe2J8"><meta itemprop="duration" content="P0Y0M0DT0H0M397S"><meta itemprop="uploadDate" content="2024-10-14T06:14:34+00:00"></div></div></div> <div class="elementor-custom-embed-image-overlay" style="" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2022/07/sm_networks_twitter_video-1.jpg"> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-48bf2f8e" data-id="48bf2f8e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5d06c548 tag elementor-widget elementor-widget-text-editor" data-id="5d06c548" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Theo dõi các tweet</strong></p> </div> </div> <div class="elementor-element elementor-element-1f2dcd34 title-with-logo elementor-widget elementor-widget-text-editor" data-id="1f2dcd34" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><img decoding="async" alt="Twitter logo" width="47" height="38" class="alignnone size-full wp-image-708736" data-src="https://www.liveagent.vn/wp/urlslab-download/a36bc36d3f61ce4a3aee58b81755f770/sm_networks_twitter_logo-1.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="47"></p> <h2 id="h-twitter">Twitter</h2> </div> </div> <div class="elementor-element elementor-element-506e75f7 elementor-widget elementor-widget-text-editor" data-id="506e75f7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Tính năng <a href="https://www.liveagent.vn/tich-hop/twitter/" title="Tweet, bình luận và chăm sóc khách hàng của bạn từ LiveAgent bằng cách tích hợp Twitter. Việc tích hợp sẽ đưa tất cả thông tin giao tiếp của bạn vào bảng điều khiển (dashboard) một cách liền mạch." hreflang="vi-VN" onover-preload="1">tích hợp Twitter</a> của LiveAgent cho phép bạn giám sát tất cả các lượt @mention (đề cập) đến trang của bạn hoặc bất kỳ #hashtag nào bạn chọn. Chỉ cần kết nối tài khoản Twitter của bạn với bảng dashboard LiveAgent và chọn hashtag và mention mà bạn muốn <a href="https://www.liveagent.vn/tinh-nang/theo-doi-thoi-gian/" title="Theo dõi thời gian dành cho việc xử lý phiếu với tính năng theo dõi thời gian. Tính năng này tự động hoạt động khi một nhân viên đang xử lý một phiếu." hreflang="vi-VN" onover-preload="1">theo dõi</a>. Tất cả các tag và lượt mention này sẽ được tự động chuyển đổi thành ticket tự động gán cho bất kỳ <a href="https://www.liveagent.vn/tinh-nang/bo-phan/" title="Tổ chức hỗ trợ của bạn với các bộ phận và chuyển phiếu đến các nhân viên được trang bị kỹ lưỡng nhất để giải quyết chúng." hreflang="vi-VN" onover-preload="1">bộ phận</a> nào bạn chọn. LiveAgent sẽ tự động tìm nạp tất cả các tweet có từ khóa được theo dõi của bạn và bạn có thể bắt đầu trả lời chúng từ trang dashboard của mình.</p> </div> </div> <div class="elementor-element elementor-element-52653a12 checklist elementor-widget elementor-widget-text-editor" data-id="52653a12" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>Theo dõi lượt đề cập (mention) và từ khóa bằng nhiều tài khoản</li><li>Trả lời các tweet, bình luận và đề cập từ một hộp thư duy nhất</li></ul> </div> </div> <div class="elementor-element elementor-element-51158a40 learn-more elementor-widget elementor-widget-text-editor" data-id="51158a40" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.vn/tich-hop/twitter/" class=" icn-after-arrow-right" title="Tweet, bình luận và chăm sóc khách hàng của bạn từ LiveAgent bằng cách tích hợp Twitter. Việc tích hợp sẽ đưa tất cả thông tin giao tiếp của bạn vào bảng điều khiển (dashboard) một cách liền mạch." hreflang="vi-VN" onover-preload="1">Tìm hiểu thêm về Twitter<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#arrow-right"></use></svg></a></p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-304bab8d elementor-section-full_width Block Block--redesign Block--video image-right elementor-section-height-default elementor-section-height-default" data-id="304bab8d" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-55e91517 wrapper" data-id="55e91517" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-62e9b52e elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="62e9b52e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6bea7283" data-id="6bea7283" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9acfd18 tag elementor-widget elementor-widget-text-editor" data-id="9acfd18" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Quản lý các follower</strong></p> </div> </div> <div class="elementor-element elementor-element-4c83ebf9 title-with-logo elementor-widget elementor-widget-text-editor" data-id="4c83ebf9" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><img decoding="async" alt="Instagram logo" width="44" height="44" class="alignnone size-full wp-image-708562" data-src="https://www.liveagent.vn/wp/urlslab-download/0154aea2b20eac73017c43c325fd5d87/sm_networks_instagram_logo-1.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="48"></p> <h2 id="h-instagram">Instagram</h2> </div> </div> <div class="elementor-element elementor-element-2ed5df70 elementor-widget elementor-widget-text-editor" data-id="2ed5df70" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Chiến lược dịch vụ khách hàng của bạn có thể hoạt động tốt với chiến lược truyền thông xã hội Instagram của bạn. Kích hoạt Instagram trong LiveAgent và trả lời bất kỳ bài đăng, đề cập, bình luận nào bạn nhận được. Tăng thời gian phản hồi của bạn bằng một <a href="https://www.liveagent.vn/phan-mem-quan-ly-ticket/" title="Chúng ta cùng khám phá một số phần mềm quản lý ticket được sử dụng nhiều nhất trên thị trường. Hãy chọn cho mình một công cụ quản lý ticket lý tưởng và nâng tầm dịch vụ khách hàng của bạn." hreflang="vi-VN" onover-preload="1">hệ thống quản lý ticket</a> chuyên dụng và trao quyền cho bộ phận <a href="https://www.liveagent.vn/phan-mem-tong-dai-cham-soc-khach-hang/" title="Cùng khám phá phần mềm tổng đài CSKH hàng đầu giúp tối ưu hoạt động và gia tăng lợi nhuận vào năm 2024. Phần mềm phù hợp nhất cho công ty của bạn chỉ trong một cú click chuột." hreflang="vi-VN" onover-preload="1">CSKH</a> của bạn với các tính năng phù hợp. Instagram có thể trở thành một trong những nền tảng mạng xã hội tốt nhất mà bạn có thể sử dụng để xử lý các yêu cầu của khách hàng. Đừng quên sử dụng nó để quảng bá thương hiệu của bạn khi cung cấp hỗ trợ khách hàng.</p> </div> </div> <div class="elementor-element elementor-element-72c4c184 checklist elementor-widget elementor-widget-text-editor" data-id="72c4c184" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>Xử lý tương tác của khách hàng trên Instagram nhanh hơn trước</li><li>Theo dõi thông tin giao tiếp của khách hàng từ các bài đăng trên mạng xã hội</li></ul> </div> </div> <div class="elementor-element elementor-element-61af8228 learn-more elementor-widget elementor-widget-text-editor" data-id="61af8228" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.com/integrations/instagram/" class=" icn-after-arrow-right" title="LiveAgent enables you to interact with your customers from Instagram. Simply integrate it via Zapier and start gaining benefits." hreflang="en-US" onover-preload="1">Tìm hiểu thêm về Instagram<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7161ada3 videoBlock" data-id="7161ada3" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-122be0ce videoTitle elementor-widget elementor-widget-text-editor" data-id="122be0ce" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h2 id="h-cch-thc-s-dng-instagram-plugin-ca-bn-trong-liveagent">Cách thức sử dụng Instagram plugin của bạn trong LiveAgent</h2><p>00:00/04:03</p> </div> </div> <div class="elementor-element elementor-element-5ebd2a77 elementor-widget elementor-widget-video" data-id="5ebd2a77" data-element_type="widget" data-settings='{"youtube_url":"https:\/\/youtu.be\/XXiy81-m3zY","show_image_overlay":"yes","image_overlay":{"url":"https:\/\/i.ytimg.com\/vi\/XXiy81-m3zY\/sddefault.jpg"},"video_type":"youtube"}' data-widget_type="video.default"> <div class="elementor-widget-container"> <div class="elementor-wrapper elementor-open-inline"> <div class="elementor-video urlslab_yt"><div class="youtube_urlslab_loader youtube_urlslab_loader--elementor" data-ytid="XXiy81-m3zY"><div class="youtube_urlslab_loader--inn"><div class="youtube_urlslab_loader--wrapper"><strong class="youtube_urlslab_loader--title">How to Utilize your Instagram Plugin in LiveAgent | Live Agent</strong><strong class="youtube_urlslab_loader--duration">P0Y0M0DT0H0M244S</strong><picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/3096e934607cb99d2ffc1b28cb81c969/hqdefault.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img class="youtube_urlslab_loader--img" data-src="https://www.liveagent.vn/wp/urlslab-download/6341f67cab9e9a3375a8cc6c0be2e913/hqdefault.jpg" alt="Youtube video: How to Utilize your Instagram Plugin in LiveAgent" urlslab-lazy="yes" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-id="49"></picture></div><div class="youtube_urlslab_loader--bottom"><strong>Live Agent</strong><time datetime="2024-10-14T06:14:32+00:00">October 14, 2024</time></div></div><div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="How to Utilize your Instagram Plugin in LiveAgent"><meta itemprop="description" content="Sona from LiveAgent explains the benefits of utilizing LiveAgent's Instagram plugin and shows how it works in real-time. LiveAgent's Instagram plugin enables you to monitor your business Instagram accounts without having to switch between different devices or multiple accounts. All Instagram comments on your posts or mentions of your page are automatically converted into tickets and pushed into your LiveAgent universal inbox. From there, they can be accessed and answered by all agents on your support team. LiveAgent's Instagram integration saves you time, increases agent productivity, and above all is secure! Say no to sharing login credentials, switching between devices and accounts to monitor your social pages. With LiveAgent, everything is secure and accessible under one roof. Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/XXiy81-m3zY/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=XXiy81-m3zY"><link itemprop="embedUrl" content="https://www.youtube.com/embed/XXiy81-m3zY"><meta itemprop="duration" content="P0Y0M0DT0H0M244S"><meta itemprop="uploadDate" content="2024-10-14T06:14:32+00:00"></div></div></div> <div class="elementor-custom-embed-image-overlay" style="" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2022/07/sm_networks_instagram_video.jpg"> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-1af3e39d elementor-section-full_width Block Block--redesign Block--video image-left elementor-section-height-default elementor-section-height-default" data-id="1af3e39d" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4dcfe49f wrapper" data-id="4dcfe49f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-56be855f elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="56be855f" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-38c40d6f videoBlock" data-id="38c40d6f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6b702861 videoTitle elementor-widget elementor-widget-text-editor" data-id="6b702861" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h2 id="h-demo-tch-hp-viber-liveagent">Demo tích hợp Viber | LiveAgent</h2><p>00:00/01:45</p> </div> </div> <div class="elementor-element elementor-element-50de631f elementor-widget elementor-widget-video" data-id="50de631f" data-element_type="widget" data-settings='{"youtube_url":"https:\/\/youtu.be\/qThzI_RasvI","show_image_overlay":"yes","image_overlay":{"url":"https:\/\/i.ytimg.com\/vi\/qThzI_RasvI\/sddefault.jpg"},"video_type":"youtube"}' data-widget_type="video.default"> <div class="elementor-widget-container"> <div class="elementor-wrapper elementor-open-inline"> <div class="elementor-video urlslab_yt"><div class="youtube_urlslab_loader youtube_urlslab_loader--elementor" data-ytid="qThzI_RasvI"><div class="youtube_urlslab_loader--inn"><div class="youtube_urlslab_loader--wrapper"><strong class="youtube_urlslab_loader--title">Viber Integration Demo LiveAgent | Live Agent</strong><strong class="youtube_urlslab_loader--duration">P0Y0M0DT0H0M115S</strong><picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/808977542a220472c20acec0d1b7fd2f/hqdefault.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img class="youtube_urlslab_loader--img" data-src="https://www.liveagent.vn/wp/urlslab-download/6fff5780ecc18f98f28867b345bcf4b6/hqdefault.jpg" alt="Youtube video: Viber Integration Demo LiveAgent" urlslab-lazy="yes" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-id="50"></picture></div><div class="youtube_urlslab_loader--bottom"><strong>Live Agent</strong><time datetime="2024-10-14T06:14:32+00:00">October 14, 2024</time></div></div><div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="Viber Integration Demo LiveAgent"><meta itemprop="description" content="LiveAgent enables users to communicate with their customers via Viber. Once you complete the integration process, you'll be able to reply to messages sent from your customers in real-time. Viber integration guide: https://support.liveagent.com/491566-Viber-integration-for-our-cloud-hosted-accounts A closer look at the Viber feature: https://www.liveagent.com/features/viber/ Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/qThzI_RasvI/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=qThzI_RasvI"><link itemprop="embedUrl" content="https://www.youtube.com/embed/qThzI_RasvI"><meta itemprop="duration" content="P0Y0M0DT0H0M115S"><meta itemprop="uploadDate" content="2024-10-14T06:14:32+00:00"></div></div></div> <div class="elementor-custom-embed-image-overlay" style="" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2022/07/sm_networks_viber_video-1.jpg"> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4e73413e" data-id="4e73413e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3df48c4b tag elementor-widget elementor-widget-text-editor" data-id="3df48c4b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Nhắn tin trong hộp thư</strong></p> </div> </div> <div class="elementor-element elementor-element-5d80e8f4 title-with-logo elementor-widget elementor-widget-text-editor" data-id="5d80e8f4" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><img decoding="async" class="alignnone size-full wp-image-708794" alt="Viber logo" width="44" height="46" data-src="https://www.liveagent.vn/wp/urlslab-download/c3244e88a0049032daa43a9a44b19a30/sm_networks_viber_logo-1.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="51"></p> <h2 id="h-viber">Viber</h2> </div> </div> <div class="elementor-element elementor-element-58aff32f elementor-widget elementor-widget-text-editor" data-id="58aff32f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Nhân viên của bạn cũng có thể giải quyết các vấn đề về dịch vụ khách hàng thông qua Viber, một trong những nền tảng nhắn tin phổ biến nhất hiện nay. LiveAgent sẽ tối ưu tất cả các tin nhắn từ nền tảng này vào hệ thống quản lý ticket của bạn, nơi chúng được chuyển đổi thành ticket. Bạn có thể dễ dàng trả lời họ từ hộp thư hợp nhất. Viber hoạt động tốt như một sự bổ sung cho các kênh giao tiếp trên mạng xã hội của bạn dành cho những khách hàng ưa thích các nền tảng nhắn tin. Việc trả lời tin nhắn Viber hoạt động liền mạch với các kênh giao tiếp khác trong hoạt động quản lý ticket của bạn.</p> </div> </div> <div class="elementor-element elementor-element-7a142ca5 checklist elementor-widget elementor-widget-text-editor" data-id="7a142ca5" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>Sắp xếp giao tiếp Viber của bạn tại cùng một nơi</li><li>Trả lời tin nhắn Viber trong hộp thư quản lý ticket của bạn</li></ul> </div> </div> <div class="elementor-element elementor-element-3c79ed9d learn-more elementor-widget elementor-widget-text-editor" data-id="3c79ed9d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.vn/tinh-nang/viber/" class=" icn-after-arrow-right" title="Tích hợp Viber với LiveAgent giúp doanh nghiệp tiết kiệm thời gian, hỗ trợ khách hàng nhanh chóng qua tin nhắn và gọi điện miễn phí." hreflang="vi-VN" onover-preload="1">Tìm hiểu thêm về Viber<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#arrow-right"></use></svg></a></p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-553edeaa elementor-section-full_width Block Block--redesign Block--video image-right elementor-section-height-default elementor-section-height-default" data-id="553edeaa" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2ea0311a wrapper" data-id="2ea0311a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-709346de elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="709346de" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7b5c6c91" data-id="7b5c6c91" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1f396685 tag elementor-widget elementor-widget-text-editor" data-id="1f396685" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Thông báo Slack</strong></p> </div> </div> <div class="elementor-element elementor-element-55a863d0 title-with-logo elementor-widget elementor-widget-text-editor" data-id="55a863d0" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><img decoding="async" class="alignnone size-full wp-image-708678" alt="Slack logo" width="44" height="44" data-src="https://www.liveagent.vn/wp/urlslab-download/e7765c7f48a5e11da43b431a07faba28/sm_networks_slack_logo-1.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="52"></p> <h2 id="h-slack">Slack</h2> </div> </div> <div class="elementor-element elementor-element-581653e5 elementor-widget elementor-widget-text-editor" data-id="581653e5" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Nếu bạn đang sử dụng Slack để giao lưu với đồng nghiệp của mình, hãy tận dụng khả năng tích hợp của chúng tôi. Luôn thông báo cho bạn về bất kỳ yêu cầu khách hàng mới nào hoặc những thay đổi về trạng thái của chúng. Chúng tôi có plugin Slack tích hợp bên trong LiveAgent để bạn không bỏ lỡ bất kỳ điều gì quan trọng. Chỉ cần nhấn nút chuyển trong setting và nhận thông báo LiveAgent trong kênh Slack chuyên dụng. Việc tích hợp này có khả năng tùy chỉnh cao – bạn có thể chỉ định loại thông tin mình muốn nhận và chọn các quy tắc gửi thông báo đến các contact hoặc kênh cụ thể.</p> </div> </div> <div class="elementor-element elementor-element-23703948 checklist elementor-widget elementor-widget-text-editor" data-id="23703948" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>Luôn được thông báo về hoạt động xử lý ticket của bạn trong Slack</li><li>Tùy chỉnh thông báo Slack của bạn về ticket trong LiveAgent</li></ul> </div> </div> <div class="elementor-element elementor-element-371b61e7 learn-more elementor-widget elementor-widget-text-editor" data-id="371b61e7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.com/features/slack/" class=" icn-after-arrow-right" title="Stay on top of customer inquiries with LiveAgent's Slack notifications. Seamlessly integrate Slack to receive real-time alerts for new tickets and updates, boosting team communication and efficiency. Try it free with no commitment and never miss a ticket again!" hreflang="en-US" onover-preload="1">Tìm hiểu thêm về Slack<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5a605151 videoBlock" data-id="5a605151" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-8c40c81 elementor-widget elementor-widget-image" data-id="8c40c81" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/759b80df311004fb90f3d3da2699f3d4/sm_networks_slack_video-1.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" title="" alt="Slack Integration" data-src="https://www.liveagent.vn/wp/urlslab-download/e8f9d13aabb8f65314895d970dec7e7a/sm_networks_slack_video-1.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="53"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-ae94d0c elementor-section-full_width Block Block--redesign Block--video image-left elementor-section-height-default elementor-section-height-default" data-id="ae94d0c" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2d3ffc41 wrapper" data-id="2d3ffc41" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-6f1e8b95 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="6f1e8b95" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-c2e3ca3 videoBlock" data-id="c2e3ca3" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1d3a9c1 elementor-widget elementor-widget-image" data-id="1d3a9c1" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/1f0b9225d088bb9933f17cd65cda4974/sm_networks_whatsapp_video-1.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" title="whatsapp-integration" alt="WhatsApp Integration" data-src="https://www.liveagent.vn/wp/urlslab-download/052171508904583e6cfcb00b169ce9b3/sm_networks_whatsapp_video-1.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="54"></picture> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-732e7e28" data-id="732e7e28" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1e362fdb tag elementor-widget elementor-widget-text-editor" data-id="1e362fdb" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Hỗ trợ qua WhatsApp</strong></p> </div> </div> <div class="elementor-element elementor-element-565eae72 title-with-logo elementor-widget elementor-widget-text-editor" data-id="565eae72" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><img decoding="async" class="alignnone size-full wp-image-708852" alt="WhatsApp logo" width="44" height="44" data-src="https://www.liveagent.vn/wp/urlslab-download/ffcfd349802ed3999ebb0390cb9d748a/sm_networks_whatsapp_logo-1.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="55"></p><h2 id="h-whatsapp-mi">WhatsApp <small>(Mới!)</small></h2> </div> </div> <div class="elementor-element elementor-element-21bd334b elementor-widget elementor-widget-text-editor" data-id="21bd334b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>WhatsApp là dịch vụ nhắn tin mạng xã hội phổ biến nhất trên thế giới. Tích hợp của chúng tôi cho phép các nhân viên CSKH sử dụng thêm một kênh <a href="https://www.liveagent.vn/phan-mem-quan-ly-giao-tiep-voi-khach-hang/" title="Khám phá phần mềm quản lý giao tiếp khách hàng hàng đầu 2024 của LiveAgent, cho phép bạn theo dõi tất cả tương tác từ một dashboard duy nhất. Thưởng thức dịch vụ khách hàng 24/7, dùng thử miễn phí không cần thẻ tín dụng. Được tin dùng bởi các thương hiệu lớn, LiveAgent giúp bạn cung cấp trải nghiệm khách hàng cá nhân hóa và nhất quán qua nhiều kênh giao tiếp tiên tiến. Bắt đầu dùng thử miễn phí ngay hôm nay!" hreflang="vi-VN" onover-preload="1">giao tiếp khách hàng</a> quan trọng. Chuyển tin nhắn của bạn thành ticket để dễ dàng xử lý và luôn được khách hàng yêu thích bằng dịch vụ nhắn tin yêu thích của họ. Tất cả những gì bạn phải làm là thêm tài khoản WhatsApp của mình vào LiveAgent và bạn có thể bắt đầu trả lời tin nhắn từ khách hàng của mình. Tích hợp WhatsApp hoạt động tốt với các tính năng quản lý ticket của chúng tôi để bạn có thể cung cấp hỗ trợ nhanh hơn và đáng tin cậy hơn.</p> </div> </div> <div class="elementor-element elementor-element-735e3e0c checklist elementor-widget elementor-widget-text-editor" data-id="735e3e0c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>Tích hợp với nền tảng nhắn tin phổ biến nhất</li><li>Quản lý thông tin giao tiếp WhatsApp của bạn từ tiện ích quản lý ticket của bạn</li></ul> </div> </div> <div class="elementor-element elementor-element-075239f learn-more elementor-widget elementor-widget-text-editor" data-id="075239f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.vn/tich-hop/whatsapp/" class=" icn-after-arrow-right" title="Khám phá tích hợp WhatsApp với LiveAgent để nâng cao dịch vụ khách hàng của bạn. Dễ dàng quản lý và trả lời tin nhắn WhatsApp từ dashboard LiveAgent, cải thiện quy trình làm việc và tăng sự hài lòng của khách hàng. Dùng thử miễn phí 30 ngày để trải nghiệm tích hợp liền mạch này." hreflang="vi-VN" onover-preload="1">Tìm hiểu thêm về WhatsApp<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#arrow-right"></use></svg></a></p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-df6a162 Block Block--redesign Block--switcher elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="df6a162" data-element_type="section" data-settings='{"background_background":"classic"}'> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e18cf5a wrapper__wide no-padding" data-id="e18cf5a" data-element_type="column" data-settings='{"background_background":"classic"}'> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-9568b95 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="9568b95" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-ba86859 visible" data-id="ba86859" data-element_type="column" data-targetid="switcher_image--support"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-e6c0499 elementor-widget elementor-widget-image" data-id="e6c0499" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="254" height="51" class="attachment-full size-full wp-image-708183" alt="Let’s get social!" data-src="https://www.liveagent.vn/wp/urlslab-download/ef7f92d396aad128283c08b59a3490c4/lets_get_social-1.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="56"> </div> </div> <div class="elementor-element elementor-element-99da7f8 elementor-widget elementor-widget-heading" data-id="99da7f8" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-gii-quyt-cc-vn-ca-khch-hng-bng-cc-tnh-nng-mng-x-hi">Giải quyết <span class="highlight-gradient">các vấn đề của khách hàng</span> bằng các tính năng mạng xã hội</h2> </div> </div> <div class="elementor-element elementor-element-93fd15d elementor-widget elementor-widget-text-editor" data-id="93fd15d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Nhân viên có thể trả lời các câu hỏi của khách hàng một cách dễ dàng bằng hộp thư hợp nhất đầy đủ tính năng của chúng tôi. Kết nối các tài khoản mạng xã hội của bạn từ Facebook, Twitter, Instagram và Viber để cung cấp dịch vụ chăm sóc khách hàng chất lượng và hiệu quả tốt hơn.</p> </div> </div> <div class="elementor-element elementor-element-a8c6954 elementor-widget elementor-widget-text-editor" data-id="a8c6954" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><b>Nâng cao hành trình khách hàng bằng cách:</b></p> </div> </div> <div class="elementor-element elementor-element-a113a33 checklist elementor-widget elementor-widget-text-editor" data-id="a113a33" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>Giao tiếp nhanh chóng hơn với các tính năng năng suất</li><li>Giao tiếp hiệu quả qua mạng xã hội với hộp thư hợp nhất</li><li>Kết nối liền mạch với các kênh giao tiếp khác</li></ul> </div> </div> <div class="elementor-element elementor-element-151f6e3 elementor-widget elementor-widget-html" data-id="151f6e3" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.vn/dang-ky-dung-thu/" class="Button Button--full" title="Bạn đang xem xét sử dụng phần mềm chăm sóc khách hàng của LiveAgent? Chỉ cần điền thêm các thông tin bên dưới là bạn có thể bắt đầu quá trình dùng thử miễn phí, không yêu cầu ràng buộc, không cần thẻ tín dụng." hreflang="vi-VN" onover-preload="1"><span>Dùng thử MIỄN PHÍ</span></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-435e9be hidden" data-id="435e9be" data-element_type="column" data-targetid="switcher_image--customer"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4f7a243 elementor-widget elementor-widget-image" data-id="4f7a243" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="254" height="51" class="attachment-full size-full wp-image-708183" alt="Let’s get social!" data-src="https://www.liveagent.vn/wp/urlslab-download/ef7f92d396aad128283c08b59a3490c4/lets_get_social-1.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="57"> </div> </div> <div class="elementor-element elementor-element-1113fc3 elementor-widget elementor-widget-heading" data-id="1113fc3" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-mng-x-hi-l-mt-knh-h-tr-khch-hng-hiu-qu">Mạng xã hội là một kênh <span class="highlight-gradient">hỗ trợ khách hàng</span> hiệu quả</h2> </div> </div> <div class="elementor-element elementor-element-8c7ff9a elementor-widget elementor-widget-text-editor" data-id="8c7ff9a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Mạng xã hội là tuyệt vời cho mục đích dịch vụ khách hàng. Xây dựng lòng trung thành khách hàng, giải quyết vấn đề hoặc đưa ra lời khuyên mua hàng cho khán giả của bạn. LiveAgent có thể giúp bạn quản lý các cuộc trò chuyện của khách hàng với nhiều tính năng và quy trình làm việc có tổ chức.</p> </div> </div> <div class="elementor-element elementor-element-5055fd9 elementor-widget elementor-widget-text-editor" data-id="5055fd9" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><b>Nâng cao hành trình khách hàng bằng cách:</b></p> </div> </div> <div class="elementor-element elementor-element-f310225 checklist elementor-widget elementor-widget-text-editor" data-id="f310225" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>Trả lời nhanh và dịch vụ khách hàng nhanh chóng hơn</li><li>Giao tiếp thuận tiện qua các kênh mạng xã hội</li><li>Giải quyết vấn đề nhanh chóng và gia tăng sự hài lòng</li></ul> </div> </div> <div class="elementor-element elementor-element-933ba26 elementor-widget elementor-widget-html" data-id="933ba26" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.vn/dang-ky-dung-thu/" class="Button Button--full" title="Bạn đang xem xét sử dụng phần mềm chăm sóc khách hàng của LiveAgent? Chỉ cần điền thêm các thông tin bên dưới là bạn có thể bắt đầu quá trình dùng thử miễn phí, không yêu cầu ràng buộc, không cần thẻ tín dụng." hreflang="vi-VN" onover-preload="1"><span>Dùng thử MIỄN PHÍ</span></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-9fd623f" data-id="9fd623f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-f7664ff elementor-widget elementor-widget-html" data-id="f7664ff" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <input class="switcher__input" type="radio" id="support" name="switcher" checked> <input class="switcher__input" type="radio" id="customer" name="switcher"> <div class="switcher"> <label for="support" data-target="switcher_image--support" class="active">Giao diện nhân viên</label> <div class="switcher__switch"></div> <label for="customer" data-target="switcher_image--customer">Giao diện khách hàng</label> </div> </div> </div> <div class="elementor-element elementor-element-e6ce111 visible switcher__image switcher_image--support elementor-widget elementor-widget-image" data-id="e6ce111" data-element_type="widget" data-targetid="switcher_image--support" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/f914055bcc87ea678a7ac65a1b2c89a1/sm_lets_get_social_01-1.png.webp 1768w, https://www.liveagent.vn/wp/urlslab-download/47bad44fd58caa03b9f982216973d7fd/sm_lets_get_social_01-1-300x223.png.webp 300w, https://www.liveagent.vn/wp/urlslab-download/55a5a67be8b79cb165c9b0f38e4b7f09/sm_lets_get_social_01-1-1024x762.png.webp 1024w, https://www.liveagent.vn/wp/urlslab-download/5517ce8105edd4875eb72d978233a398/sm_lets_get_social_01-1-768x572.png.webp 768w, https://www.liveagent.vn/wp/urlslab-download/4890447b708e63fccb2e7e17807ef28c/sm_lets_get_social_01-1-1536x1143.png.webp 1536w, https://www.liveagent.vn/wp/urlslab-download/f13068cecac1035903f40b19ebcfb51d/sm_lets_get_social_01-1-67x50.png.webp 67w, https://www.liveagent.vn/wp/urlslab-download/fbdbca8e9672b6edf82826e1f77563d0/sm_lets_get_social_01-1-34x25.png.webp 34w, https://www.liveagent.vn/wp/urlslab-download/7f8f9c2064167d7faac6ef6a7171f399/sm_lets_get_social_01-1-450x335.png.webp 450w, https://www.liveagent.vn/wp/urlslab-download/e983ae6d591856be5724601f211ed0b2/sm_lets_get_social_01-1-537x400.png.webp 537w, https://www.liveagent.vn/wp/urlslab-download/01bd93c12528b53e1c5b54cb9c13e653/sm_lets_get_social_01-1-185x138.png.webp 185w, https://www.liveagent.vn/wp/urlslab-download/f113e9282f846e06a286cd404be8b2a6/sm_lets_get_social_01-1-110x82.png.webp 110w, https://www.liveagent.vn/wp/urlslab-download/e0024089447d5f2490259672f773eef6/sm_lets_get_social_01-1-485x361.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1768px) 100vw, 1768px" type="image/webp"></source><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/ef501558d3c9f55cd7583c84253e9a55/sm_lets_get_social_01-1.png 1768w, https://www.liveagent.vn/wp/urlslab-download/6b0d23f7d2fe71fd93b8977d5e6fa1e7/sm_lets_get_social_01-1-300x223.png 300w, https://www.liveagent.vn/wp/urlslab-download/76d031af14d6a1d3295580e9a99c5488/sm_lets_get_social_01-1-1024x762.png 1024w, https://www.liveagent.vn/wp/urlslab-download/25a46ebd219bc3e7cff38005e3ab883d/sm_lets_get_social_01-1-768x572.png 768w, https://www.liveagent.vn/wp/urlslab-download/4b113592656e1503ca2b0c7314c62bcc/sm_lets_get_social_01-1-1536x1143.png 1536w, https://www.liveagent.vn/wp/urlslab-download/03cbba1e5c53c9a84011db8e934b7760/sm_lets_get_social_01-1-67x50.png 67w, https://www.liveagent.vn/wp/urlslab-download/5735baa72a10dad2ff0a3e276626662e/sm_lets_get_social_01-1-34x25.png 34w, https://www.liveagent.vn/wp/urlslab-download/6dd8829700705af7d6f7d9d0f7daa085/sm_lets_get_social_01-1-450x335.png 450w, https://www.liveagent.vn/wp/urlslab-download/a342364812402996cb9320aa756f73f7/sm_lets_get_social_01-1-537x400.png 537w, https://www.liveagent.vn/wp/urlslab-download/8fc9def8c1c8b70d88bbef9576e29575/sm_lets_get_social_01-1-185x138.png 185w, https://www.liveagent.vn/wp/urlslab-download/cc6eb02a786cc7261d21b88edb2ee75e/sm_lets_get_social_01-1-110x82.png 110w, https://www.liveagent.vn/wp/urlslab-download/31ccbb9f7f2ae67fff9f02016456ad04/sm_lets_get_social_01-1-485x361.png 485w" urlslab-lazy="yes" sizes="(max-width: 1768px) 100vw, 1768px"></source><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/f914055bcc87ea678a7ac65a1b2c89a1/sm_lets_get_social_01-1.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1768" height="1316" class="attachment-full size-full wp-image-708444" alt="Support team view" data-src="https://www.liveagent.vn/wp/urlslab-download/ef501558d3c9f55cd7583c84253e9a55/sm_lets_get_social_01-1.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="58"></picture> </div> </div> <div class="elementor-element elementor-element-694f54f hidden switcher__image switcher_image--customer elementor-widget elementor-widget-image" data-id="694f54f" data-element_type="widget" data-targetid="switcher_image--customer" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/733f49dcb373dcb19bc2ec92a55aebe4/sm_lets_get_social_02-2.png.webp 1768w, https://www.liveagent.vn/wp/urlslab-download/70f7ffe4b85ea0a72127d4d90718a541/sm_lets_get_social_02-2-300x223.png.webp 300w, https://www.liveagent.vn/wp/urlslab-download/46f77c4d39ae474bf234c7538a2c70e0/sm_lets_get_social_02-2-1024x762.png.webp 1024w, https://www.liveagent.vn/wp/urlslab-download/714075a47bb6ef7c49387f98573f447a/sm_lets_get_social_02-2-768x572.png.webp 768w, https://www.liveagent.vn/wp/urlslab-download/4dcccf78f574ba1e713865b7151b836e/sm_lets_get_social_02-2-1536x1143.png.webp 1536w, https://www.liveagent.vn/wp/urlslab-download/e3674c9e8e03585f3220c0f0815e19e3/sm_lets_get_social_02-2-67x50.png.webp 67w, https://www.liveagent.vn/wp/urlslab-download/33969c8f71b7a640067c2769d9639c04/sm_lets_get_social_02-2-34x25.png.webp 34w, https://www.liveagent.vn/wp/urlslab-download/70501d601ea874c5ccb4dc55f689ef3a/sm_lets_get_social_02-2-450x335.png.webp 450w, https://www.liveagent.vn/wp/urlslab-download/d59230fd4a9bb174d623d92fdf0fc869/sm_lets_get_social_02-2-537x400.png.webp 537w, https://www.liveagent.vn/wp/urlslab-download/5d0988f885344dc100b39d2d6cc6ffdb/sm_lets_get_social_02-2-185x138.png.webp 185w, https://www.liveagent.vn/wp/urlslab-download/17102f3211adad3a006fd19f9a02ae7e/sm_lets_get_social_02-2-110x82.png.webp 110w, https://www.liveagent.vn/wp/urlslab-download/5fc9a11ef5da3fc9192451135b0faa40/sm_lets_get_social_02-2-485x361.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1768px) 100vw, 1768px" type="image/webp"></source><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/ec3747a10ae1efa7da1fa873ddd34209/sm_lets_get_social_02-2.png 1768w, https://www.liveagent.vn/wp/urlslab-download/d1a01b71abbc86d5cafa36a00abab790/sm_lets_get_social_02-2-300x223.png 300w, https://www.liveagent.vn/wp/urlslab-download/a89ff23831e75f850c2df048f10b0aa4/sm_lets_get_social_02-2-1024x762.png 1024w, https://www.liveagent.vn/wp/urlslab-download/888f144f73663a2cf1bea78e5597691c/sm_lets_get_social_02-2-768x572.png 768w, https://www.liveagent.vn/wp/urlslab-download/742c7ed6fb161449f3df328092cfd09d/sm_lets_get_social_02-2-1536x1143.png 1536w, https://www.liveagent.vn/wp/urlslab-download/2b6f1964a0bcaf2d043f517c88081164/sm_lets_get_social_02-2-67x50.png 67w, https://www.liveagent.vn/wp/urlslab-download/4748c015dc4ad60ed5ab12a1750c8480/sm_lets_get_social_02-2-34x25.png 34w, https://www.liveagent.vn/wp/urlslab-download/71c4a4fb8c1102acf2d7ea441bfbd318/sm_lets_get_social_02-2-450x335.png 450w, https://www.liveagent.vn/wp/urlslab-download/2cc9133c120f84784f05388fb8196df1/sm_lets_get_social_02-2-537x400.png 537w, https://www.liveagent.vn/wp/urlslab-download/4bda60421da292d0603dc7266a9e9149/sm_lets_get_social_02-2-185x138.png 185w, https://www.liveagent.vn/wp/urlslab-download/43e8dcecc122d8d5a8aca41194c64b24/sm_lets_get_social_02-2-110x82.png 110w, https://www.liveagent.vn/wp/urlslab-download/36f0020cab2b827583a7436382c0382e/sm_lets_get_social_02-2-485x361.png 485w" urlslab-lazy="yes" sizes="(max-width: 1768px) 100vw, 1768px"></source><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/733f49dcb373dcb19bc2ec92a55aebe4/sm_lets_get_social_02-2.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1768" height="1316" class="attachment-full size-full wp-image-708473" alt="Customer view" data-src="https://www.liveagent.vn/wp/urlslab-download/ec3747a10ae1efa7da1fa873ddd34209/sm_lets_get_social_02-2.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="59"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-70c8d010 elementor-section-full_width HorizontalTabs HorizontalTabs--smallTitle Box elementor-section-height-default elementor-section-height-default" data-id="70c8d010" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-52ca8193 wrapper" data-id="52ca8193" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-622ec55f elementor-widget elementor-widget-heading" data-id="622ec55f" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-chm-sc-khch-hng-qua-mng-x-hi">Chăm sóc khách hàng qua mạng xã hội</h2> </div> </div> <div class="elementor-element elementor-element-3822f099 elementor-widget elementor-widget-text-editor" data-id="3822f099" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Đơn giản là chỉ cần thêm mọi kênh xã hội quan trọng vào dịch vụ khách hàng. Kết nối các tài khoản mạng xã hội của bạn, quản lý trang hồ sơ của bạn và tạo cơ sở khách hàng trung thành trên nền tảng yêu thích của họ.</p> </div> </div> <div class="elementor-element elementor-element-3aae5434 elementor-tabs-view-horizontal elementor-widget elementor-widget-tabs" data-id="3aae5434" data-element_type="widget" data-widget_type="tabs.default"> <div class="elementor-widget-container"> <div class="elementor-tabs"> <div class="elementor-tabs-wrapper" role="tablist"> <div id="elementor-tab-title-9841" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="true" data-tab="1" role="tab" tabindex="0" aria-controls="elementor-tab-content-9841" aria-expanded="false">Tích hợp Facebook</div> <div id="elementor-tab-title-9842" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="false" data-tab="2" role="tab" tabindex="-1" aria-controls="elementor-tab-content-9842" aria-expanded="false">Tích hợp Instagram</div> <div id="elementor-tab-title-9843" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="false" data-tab="3" role="tab" tabindex="-1" aria-controls="elementor-tab-content-9843" aria-expanded="false">Tích hợp với Slack</div> <div id="elementor-tab-title-9844" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="false" data-tab="4" role="tab" tabindex="-1" aria-controls="elementor-tab-content-9844" aria-expanded="false">Tích hợp Twitter</div> </div> <div class="elementor-tabs-content-wrapper" role="tablist" aria-orientation="vertical"> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="true" data-tab="1" role="tab" tabindex="0" aria-controls="elementor-tab-content-9841" aria-expanded="false">Tích hợp Facebook</div> <div id="elementor-tab-content-9841" class="elementor-tab-content elementor-clearfix" data-tab="1" role="tabpanel" aria-labelledby="elementor-tab-title-9841" tabindex="0" hidden="false"><p><picture><source 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elementor-tab-mobile-title" aria-selected="false" data-tab="2" role="tab" tabindex="-1" aria-controls="elementor-tab-content-9842" aria-expanded="false">Tích hợp Instagram</div> <div id="elementor-tab-content-9842" class="elementor-tab-content elementor-clearfix" data-tab="2" role="tabpanel" aria-labelledby="elementor-tab-title-9842" tabindex="0" hidden="hidden"><p><picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/347c9cdf9601b0f12d377e7c0d221f3e/sm_customer_care_02-1.png.webp 2596w, https://www.liveagent.vn/wp/urlslab-download/73253464a308750da345f44172eca635/sm_customer_care_02-1-300x189.png.webp 300w, https://www.liveagent.vn/wp/urlslab-download/6868eba212b2a4fff485eb843ba0283e/sm_customer_care_02-1-1024x645.png.webp 1024w, https://www.liveagent.vn/wp/urlslab-download/a8bf1da2893b6c997f5b836551cee4ac/sm_customer_care_02-1-768x484.png.webp 768w, 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data-srcset="https://www.liveagent.vn/wp/urlslab-download/347c9cdf9601b0f12d377e7c0d221f3e/sm_customer_care_02-1.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone size-full wp-image-708241" alt="Instagram integration" width="2596" height="1636" data-src="https://www.liveagent.vn/wp/urlslab-download/6df877fc3ecbdc93809acd0e63716ff4/sm_customer_care_02-1.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="61"></picture></p> </div> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="false" data-tab="3" role="tab" tabindex="-1" aria-controls="elementor-tab-content-9843" aria-expanded="false">Tích hợp với Slack</div> <div id="elementor-tab-content-9843" class="elementor-tab-content elementor-clearfix" data-tab="3" role="tabpanel" aria-labelledby="elementor-tab-title-9843" tabindex="0" hidden="hidden"><p><picture><source 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https://www.liveagent.vn/wp/urlslab-download/dc648c214bb90c6ce57b5112a97ae55e/sm_customer_care_03-1-1024x645.png 1024w, https://www.liveagent.vn/wp/urlslab-download/02a9349ef3a27c48ba65e37459db29fc/sm_customer_care_03-1-768x484.png 768w, https://www.liveagent.vn/wp/urlslab-download/13620301089b90c473507675b8ab6874/sm_customer_care_03-1-1536x968.png 1536w, https://www.liveagent.vn/wp/urlslab-download/471cd57bd7eef41c4edcc1c826a472d3/sm_customer_care_03-1-2048x1291.png 2048w, https://www.liveagent.vn/wp/urlslab-download/6a901d7fbc5731fe003a775cfc05e47b/sm_customer_care_03-1-79x50.png 79w, https://www.liveagent.vn/wp/urlslab-download/ebfdeae9a5b17cd518e685bee2086d74/sm_customer_care_03-1-40x25.png 40w, https://www.liveagent.vn/wp/urlslab-download/ed0a983d8342a3c264a2f9867ad2926c/sm_customer_care_03-1-532x335.png 532w, https://www.liveagent.vn/wp/urlslab-download/cea9695cf0de4297559966be2963ac43/sm_customer_care_03-1-635x400.png 635w, https://www.liveagent.vn/wp/urlslab-download/1517c2e554d75439e34d044bb0c4c164/sm_customer_care_03-1-185x117.png 185w, https://www.liveagent.vn/wp/urlslab-download/88816e5be36d09872ef3930246820f07/sm_customer_care_03-1-110x69.png 110w, https://www.liveagent.vn/wp/urlslab-download/1472dcb40da01dec8e05f13b1ffcb726/sm_customer_care_03-1-485x306.png 485w" urlslab-lazy="yes" sizes="(max-width: 2596px) 100vw, 2596px"></source><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/dd9904d3974fe89f453ba73779dcd5d3/sm_customer_care_03-1.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone size-full wp-image-708270" alt="Slack integration" width="2596" height="1636" data-src="https://www.liveagent.vn/wp/urlslab-download/92a4715baa69592470387b5040fe7e28/sm_customer_care_03-1.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="62"></picture></p> </div> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="false" data-tab="4" role="tab" tabindex="-1" aria-controls="elementor-tab-content-9844" aria-expanded="false">Tích hợp Twitter</div> <div id="elementor-tab-content-9844" class="elementor-tab-content elementor-clearfix" data-tab="4" role="tabpanel" aria-labelledby="elementor-tab-title-9844" tabindex="0" hidden="hidden"><p><picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/7c9a1920ea8b82f36b00c01f7ce9dfa6/sm_customer_care_04-1.png.webp 2596w, https://www.liveagent.vn/wp/urlslab-download/a68c114362a59a6021e3bed67b3ac421/sm_customer_care_04-1-300x189.png.webp 300w, https://www.liveagent.vn/wp/urlslab-download/46b23dcb4a5e164f57aa6cc51ca47b66/sm_customer_care_04-1-1024x645.png.webp 1024w, https://www.liveagent.vn/wp/urlslab-download/8bb2e20a5e7a7a6c633660e4e37e6d98/sm_customer_care_04-1-768x484.png.webp 768w, https://www.liveagent.vn/wp/urlslab-download/bb7e4f85a800ec6e17d7ab92f9f61d7d/sm_customer_care_04-1-1536x968.png.webp 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urlslab-lazy="yes" sizes="(max-width: 2596px) 100vw, 2596px" type="image/webp"></source><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/cf939bff3ea6d9c1d38533dc0669e450/sm_customer_care_04-1.png 2596w, https://www.liveagent.vn/wp/urlslab-download/836432da216896e4e786512ac8b06627/sm_customer_care_04-1-300x189.png 300w, https://www.liveagent.vn/wp/urlslab-download/34def8d1706ffb397c7d81e48a15bd95/sm_customer_care_04-1-1024x645.png 1024w, https://www.liveagent.vn/wp/urlslab-download/cd48b32a42b0e8e963d1072b6beecdf8/sm_customer_care_04-1-768x484.png 768w, https://www.liveagent.vn/wp/urlslab-download/854e386146bf34ff9d7286697d34f68b/sm_customer_care_04-1-1536x968.png 1536w, https://www.liveagent.vn/wp/urlslab-download/3b26481c423ad25dcdb20d3ba5560752/sm_customer_care_04-1-2048x1291.png 2048w, https://www.liveagent.vn/wp/urlslab-download/7f95af37107737cb6653a5fe0f515536/sm_customer_care_04-1-79x50.png 79w, https://www.liveagent.vn/wp/urlslab-download/8cb237a8d6f67a45415e722377c90fa4/sm_customer_care_04-1-40x25.png 40w, https://www.liveagent.vn/wp/urlslab-download/10f0163be0cf084c68803114133a7d4f/sm_customer_care_04-1-532x335.png 532w, https://www.liveagent.vn/wp/urlslab-download/bce6e6d8272d56735c14a517f3c36629/sm_customer_care_04-1-635x400.png 635w, https://www.liveagent.vn/wp/urlslab-download/57005023c41dc92b0c58becff3ce6e49/sm_customer_care_04-1-185x117.png 185w, https://www.liveagent.vn/wp/urlslab-download/b759eb8bf39c5056ff62648a89438410/sm_customer_care_04-1-110x69.png 110w, https://www.liveagent.vn/wp/urlslab-download/0697c619a33f9287a80fde8b99f08d4a/sm_customer_care_04-1-485x306.png 485w" urlslab-lazy="yes" sizes="(max-width: 2596px) 100vw, 2596px"></source><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/7c9a1920ea8b82f36b00c01f7ce9dfa6/sm_customer_care_04-1.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone size-full wp-image-708299" alt="Twitter integration" width="2596" height="1636" data-src="https://www.liveagent.vn/wp/urlslab-download/cf939bff3ea6d9c1d38533dc0669e450/sm_customer_care_04-1.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="63"></picture></p> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-bf0c23e elementor-section-full_width Block Block--redesign Block--redesign__basic elementor-section-height-default elementor-section-height-default" data-id="bf0c23e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7a565ac4 wrapper" data-id="7a565ac4" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5503c03b elementor-widget elementor-widget-heading" data-id="5503c03b" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-cc-tnh-nng-ng-ch-ca-phn-mm-h-tr-trn-mng-x-hi-ca-chng-ti">Các tính năng đáng chú ý của phần mềm <span class="highlight-gradient">hỗ trợ trên mạng xã hội</span> của chúng tôi</h2> </div> </div> <div class="elementor-element elementor-element-56be5eef elementor-widget elementor-widget-text-editor" data-id="56be5eef" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Khám phá tất cả các tính năng chính giúp bạn cung cấp dịch vụ khách hàng hoàn hảo và cải thiện khả năng quản lý cộng đồng xã hội của bạn</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-1ddd381a elementor-section-full_width Block Block--redesign image-right elementor-section-height-default elementor-section-height-default" data-id="1ddd381a" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3e74486 wrapper" data-id="3e74486" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-979ac92 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="979ac92" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-50c7e46a" data-id="50c7e46a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-57e9f181 tag elementor-widget elementor-widget-text-editor" data-id="57e9f181" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Giao tiếp được tổ chức tốt</strong></p> </div> </div> <div class="elementor-element elementor-element-769262c2 elementor-widget elementor-widget-heading" data-id="769262c2" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-hp-th-hp-nht">Hộp thư hợp nhất</h2> </div> </div> <div class="elementor-element elementor-element-64b110f9 elementor-widget elementor-widget-text-editor" data-id="64b110f9" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Mọi tin nhắn cá nhân từ bất kỳ nền tảng mạng xã hội nào đều được sắp xếp trong hộp thư hợp nhất. Điều tuyệt vời nhất là hộp thư hợp nhất giúp tối ưu hoạt động giao tiếp từ tất cả các kênh và giúp bạn thu thập thông tin liên lạc của khách hàng vào các ticket. Mọi quy trình hỗ trợ khách hàng sẽ trở nên dễ dàng hơn khi thông tin được lưu giữ đúng nơi.</p> </div> </div> <div class="elementor-element elementor-element-5177e3fd checklist elementor-widget elementor-widget-text-editor" data-id="5177e3fd" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Lưu trữ các lượt hội thoại của khách hàng tại cùng một nơi thuận tiện</li> <li>Sắp xếp các yêu cầu dịch vụ khách hàng và hoạt động giao tiếp</li> </ul> </div> </div> <div class="elementor-element elementor-element-7bac999 learn-more elementor-widget elementor-widget-text-editor" data-id="7bac999" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.com/features/universal-inbox/" class=" icn-after-arrow-right" title="Discover the power of LiveAgent's Universal Inbox, a unified dashboard that streamlines all communication channels—emails, calls, social media, and more—into one centralized location. Enhance your team's efficiency with features like automatic ticket routing, real-time chat previews, and built-in CRM. Elevate your customer service and satisfaction with a free 30-day trial today." hreflang="en-US" onover-preload="1">Tìm hiểu thêm về hộp thư hợp nhất<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1424fcb4" data-id="1424fcb4" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2c81e0ca elementor-widget elementor-widget-image" data-id="2c81e0ca" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/cdf8276efe89a591b6666a9b64288998/sm_features_01-1-1024x780.png.webp 1024w, https://www.liveagent.vn/wp/urlslab-download/d51f45b1ba9a63404523cc7f013fcee5/sm_features_01-1-300x229.png.webp 300w, https://www.liveagent.vn/wp/urlslab-download/2dc269f99b94caa0de0d9bcc26c95aad/sm_features_01-1-768x585.png.webp 768w, https://www.liveagent.vn/wp/urlslab-download/760b8e6ffbae45b875e493e176d0f3fc/sm_features_01-1-66x50.png.webp 66w, https://www.liveagent.vn/wp/urlslab-download/de7f4c231ae1430169d8adea9f59f259/sm_features_01-1-33x25.png.webp 33w, https://www.liveagent.vn/wp/urlslab-download/578c93191472d465810332b50c8de89a/sm_features_01-1-440x335.png.webp 440w, https://www.liveagent.vn/wp/urlslab-download/72520bba4d3ce5cb9088bb895099ef0e/sm_features_01-1-525x400.png.webp 525w, https://www.liveagent.vn/wp/urlslab-download/fe410570f006dd8218f5fd2b54f33cb3/sm_features_01-1-185x141.png.webp 185w, https://www.liveagent.vn/wp/urlslab-download/0d82d6263aea9a294a1eebb768d0f30d/sm_features_01-1-110x84.png.webp 110w, https://www.liveagent.vn/wp/urlslab-download/621fe9512bb83e8e8f3d3fc5182ceaf3/sm_features_01-1-485x370.png.webp 485w, https://www.liveagent.vn/wp/urlslab-download/cbce5e1e9a8beb27a84657123ec4e4ad/sm_features_01-1.png.webp 1143w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/f52e89dbb2ce7be8c1d1bf8e79c83aec/sm_features_01-1-1024x780.png 1024w, https://www.liveagent.vn/wp/urlslab-download/befa6184d4794b9fcef5bfec2b8384f2/sm_features_01-1-300x229.png 300w, https://www.liveagent.vn/wp/urlslab-download/4d0387ba5a1568077bcb2d879a2036c4/sm_features_01-1-768x585.png 768w, https://www.liveagent.vn/wp/urlslab-download/8e84f4c10d7a678075388a6bfa53312b/sm_features_01-1-66x50.png 66w, https://www.liveagent.vn/wp/urlslab-download/10b5c1526ef465e7d8f9828f205d65ad/sm_features_01-1-33x25.png 33w, https://www.liveagent.vn/wp/urlslab-download/3c4001b84729ac08a1875c8344aba412/sm_features_01-1-440x335.png 440w, https://www.liveagent.vn/wp/urlslab-download/c4bc97f5584da4918977d2eebaa30958/sm_features_01-1-525x400.png 525w, https://www.liveagent.vn/wp/urlslab-download/1085bb214c7c5f7bd7c36dfd9794e24f/sm_features_01-1-185x141.png 185w, https://www.liveagent.vn/wp/urlslab-download/84f54d4218691ce569cfe4e4f7e6b298/sm_features_01-1-110x84.png 110w, https://www.liveagent.vn/wp/urlslab-download/528dcafe89938d944720efb158cf429c/sm_features_01-1-485x370.png 485w, https://www.liveagent.vn/wp/urlslab-download/00cefc69268b1a1b85d471848fca3f22/sm_features_01-1.png 1143w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/cdf8276efe89a591b6666a9b64288998/sm_features_01-1-1024x780.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="780" class="attachment-large size-large wp-image-708328" alt="Organized communication" data-src="https://www.liveagent.vn/wp/urlslab-download/f52e89dbb2ce7be8c1d1bf8e79c83aec/sm_features_01-1-1024x780.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="64"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-4a6d4704 elementor-section-full_width Block Block--redesign image-left elementor-section-height-default elementor-section-height-default" data-id="4a6d4704" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-52d4d452 wrapper" data-id="52d4d452" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-22e41ff6 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="22e41ff6" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-56bfae03" data-id="56bfae03" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2588a395 elementor-widget elementor-widget-image" data-id="2588a395" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/e51f690c59ea61e6ead2ca610be57ab1/sm_features_02-1-1024x608.png.webp 1024w, https://www.liveagent.vn/wp/urlslab-download/91d702652e8dd5339ad76aa0a55e0e42/sm_features_02-1-300x178.png.webp 300w, https://www.liveagent.vn/wp/urlslab-download/9b9c155b402cef5e8596a7d9368fe1a2/sm_features_02-1-768x456.png.webp 768w, https://www.liveagent.vn/wp/urlslab-download/ca736cf81947a85d3546d5ee1b61ee85/sm_features_02-1-84x50.png.webp 84w, https://www.liveagent.vn/wp/urlslab-download/b01ba6aa23eee00167e562c3ae1ebb5c/sm_features_02-1-42x25.png.webp 42w, https://www.liveagent.vn/wp/urlslab-download/f009b586047a6b0f012e7c5425d2d090/sm_features_02-1-564x335.png.webp 564w, https://www.liveagent.vn/wp/urlslab-download/4cdb6a56616b78ff6f3f8ad615e18014/sm_features_02-1-674x400.png.webp 674w, https://www.liveagent.vn/wp/urlslab-download/b0a716ede6b55f062f0eee2cb855e9a3/sm_features_02-1-185x110.png.webp 185w, https://www.liveagent.vn/wp/urlslab-download/56bac7472e4186d500d13151922a515b/sm_features_02-1-110x65.png.webp 110w, https://www.liveagent.vn/wp/urlslab-download/45f57d9a1b0c4b65e6f73d2d9ff0077c/sm_features_02-1-485x288.png.webp 485w, https://www.liveagent.vn/wp/urlslab-download/d2bbda59db359bf8dde2e9d89facbdd4/sm_features_02-1.png.webp 1270w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/ec0d8b865f82563a3f8372c80300765a/sm_features_02-1-1024x608.png 1024w, https://www.liveagent.vn/wp/urlslab-download/7f29547cf501f5e15a7ac84d2df40353/sm_features_02-1-300x178.png 300w, https://www.liveagent.vn/wp/urlslab-download/70e2a33dc9bd7827290ba0bc1c41d5b7/sm_features_02-1-768x456.png 768w, https://www.liveagent.vn/wp/urlslab-download/a185ddeacfce65f34930cae7bcf8c25f/sm_features_02-1-84x50.png 84w, https://www.liveagent.vn/wp/urlslab-download/ff5582518d1138fb3f3bbab47d5d9e71/sm_features_02-1-42x25.png 42w, https://www.liveagent.vn/wp/urlslab-download/44ee842715d596bb1472d2183bac05f3/sm_features_02-1-564x335.png 564w, https://www.liveagent.vn/wp/urlslab-download/f8eba0308f197c74887755ce1bbbdea5/sm_features_02-1-674x400.png 674w, https://www.liveagent.vn/wp/urlslab-download/f1dc636a3123ae96ef2c9d0338adc191/sm_features_02-1-185x110.png 185w, https://www.liveagent.vn/wp/urlslab-download/bef1d253b1198eb3efbf02cf9bcd30e0/sm_features_02-1-110x65.png 110w, https://www.liveagent.vn/wp/urlslab-download/50a6335a7f0708b9f4ebd2df30534d43/sm_features_02-1-485x288.png 485w, https://www.liveagent.vn/wp/urlslab-download/f2fa2ce6cbf579f6b2a30c32329764b4/sm_features_02-1.png 1270w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/e51f690c59ea61e6ead2ca610be57ab1/sm_features_02-1-1024x608.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="608" class="attachment-large size-large wp-image-708357" alt="Efficient workflow" data-src="https://www.liveagent.vn/wp/urlslab-download/ec0d8b865f82563a3f8372c80300765a/sm_features_02-1-1024x608.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="65"></picture> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-19a9febc" data-id="19a9febc" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-79306d1c tag elementor-widget elementor-widget-text-editor" data-id="79306d1c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Quy trình làm việc hiệu quả</strong></p> </div> </div> <div class="elementor-element elementor-element-24bb58ae elementor-widget elementor-widget-heading" data-id="24bb58ae" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-cc-quy-tc-t-ng">Các quy tắc tự động</h2> </div> </div> <div class="elementor-element elementor-element-1ed64214 elementor-widget elementor-widget-text-editor" data-id="1ed64214" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Dịch vụ khách hàng hiệu quả có thể được nâng cao hơn nữa với các quy tắc tùy chỉnh dành cho tự động hóa. Những điều này có thể giúp bạn tương tác với khách hàng nhanh hơn và hiệu quả hơn đồng thời hỗ trợ bạn trong các công việc lặp đi lặp lại và nhàm chán. Các quy tắc này mang tính tùy chỉnh và áp dụng cho nhiều tình huống và tác vụ khác nhau, giúp bạn tạo ra quy trình làm việc tốt hơn và sắp xếp tin nhắn của khách hàng nhanh chóng hơn.</p> </div> </div> <div class="elementor-element elementor-element-79c73f9e checklist elementor-widget elementor-widget-text-editor" data-id="79c73f9e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Tự động hóa quy trình làm việc của bạn và tập trung vào những tác vụ quan trọng</li> <li>Loại bỏ các công việc nhàm chán hoặc lặp đi lặp lại</li> </ul> </div> </div> <div class="elementor-element elementor-element-49a9938 learn-more elementor-widget elementor-widget-text-editor" data-id="49a9938" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.com/features/rules/" class=" icn-after-arrow-right" title="Automate and organize your workflow with rules. Rules allow you to organize your tickets, send automatic replies, and more." hreflang="en-US" onover-preload="1">Tìm hiểu thêm về các quy tắc tự động hóa<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#arrow-right"></use></svg></a></p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-48a37e45 elementor-section-full_width Block Block--redesign image-right elementor-section-height-default elementor-section-height-default" data-id="48a37e45" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1dd82819 wrapper" data-id="1dd82819" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-7feee931 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="7feee931" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-31d8173b" data-id="31d8173b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2522df49 tag elementor-widget elementor-widget-text-editor" data-id="2522df49" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Phân loại</strong></p> </div> </div> <div class="elementor-element elementor-element-12bccc97 elementor-widget elementor-widget-heading" data-id="12bccc97" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-department-v-tag">Department và tag</h2> </div> </div> <div class="elementor-element elementor-element-3beae54b elementor-widget elementor-widget-text-editor" data-id="3beae54b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Các đội nhóm hỗ trợ khách hàng có nhiều chuyên môn khác nhau. Phân chia nhân viên CSKH của bạn thành các phòng ban (department) và luôn chuyển tiếp khách hàng của bạn đến các chuyên gia phù hợp. Bạn cũng có thể sử dụng tag để đánh dấu các câu hỏi hoặc bình luận của khách hàng. Tag đóng vai trò như các danh mục cho hộp thư của bạn, vì vậy bạn luôn biết mình sẽ giải quyết những loại vấn đề nào.</p> </div> </div> <div class="elementor-element elementor-element-55eb0999 checklist elementor-widget elementor-widget-text-editor" data-id="55eb0999" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Phân chia thành viên hỗ trợ khách hàng theo chuyên môn</li> <li>Sử dụng tag để sắp xếp các tương tác dịch vụ khách hàng</li> <li>Cung cấp giải pháp dịch vụ khách hàng chính xác và kịp thời</li> </ul> </div> </div> <div class="elementor-element elementor-element-2aed053 learn-more elementor-widget elementor-widget-text-editor" data-id="2aed053" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Tìm hiểu thêm về các department</p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-b24c5c7" data-id="b24c5c7" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2204ec55 elementor-widget elementor-widget-image" data-id="2204ec55" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/ab7a71aad650f9e6ea179b2843e96515/sm_features_03-1-1024x638.png.webp 1024w, https://www.liveagent.vn/wp/urlslab-download/23c7662ebae886154e8ddda4c08b36ea/sm_features_03-1-300x187.png.webp 300w, https://www.liveagent.vn/wp/urlslab-download/449e6ce419209f7301c86ae9af0f79ab/sm_features_03-1-768x479.png.webp 768w, https://www.liveagent.vn/wp/urlslab-download/ffa5f8076e1566c8174cf1a1d96e518f/sm_features_03-1-80x50.png.webp 80w, https://www.liveagent.vn/wp/urlslab-download/4b1ae8202eda8cce512aa86ad1fb22b6/sm_features_03-1-40x25.png.webp 40w, https://www.liveagent.vn/wp/urlslab-download/c7609f972f2acf1767e5ef684d46663d/sm_features_03-1-537x335.png.webp 537w, https://www.liveagent.vn/wp/urlslab-download/f16aa46e58695fa7b1b44e20a35dd0b2/sm_features_03-1-642x400.png.webp 642w, https://www.liveagent.vn/wp/urlslab-download/8c271bbfeb00631e2dd7445c14843060/sm_features_03-1-185x115.png.webp 185w, https://www.liveagent.vn/wp/urlslab-download/181967cd4a68595315c9f8804703e633/sm_features_03-1-110x69.png.webp 110w, https://www.liveagent.vn/wp/urlslab-download/428d7a4f5dbd6a3ba3e619f4222ccb81/sm_features_03-1-485x302.png.webp 485w, https://www.liveagent.vn/wp/urlslab-download/a9049111b982897c862ed099899189c2/sm_features_03-1.png.webp 1391w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/6d9426511152432cb9960d3c4e1e1e6d/sm_features_03-1-1024x638.png 1024w, https://www.liveagent.vn/wp/urlslab-download/9ed87fa4881beb220da26b77530d5590/sm_features_03-1-300x187.png 300w, https://www.liveagent.vn/wp/urlslab-download/a7d9a5938694a898d5ab01d7c704057c/sm_features_03-1-768x479.png 768w, https://www.liveagent.vn/wp/urlslab-download/990ee9dfd4bb117272ec4f0a9f895c7a/sm_features_03-1-80x50.png 80w, https://www.liveagent.vn/wp/urlslab-download/00de6d0d83a4a510e42f0728910bc45f/sm_features_03-1-40x25.png 40w, https://www.liveagent.vn/wp/urlslab-download/7c972b84871c412631b84a740a1bfd50/sm_features_03-1-537x335.png 537w, https://www.liveagent.vn/wp/urlslab-download/19ff10ce6a16b5bdcf612a10180b230f/sm_features_03-1-642x400.png 642w, https://www.liveagent.vn/wp/urlslab-download/c107ad68e6c2128ccade973b518bf9a6/sm_features_03-1-185x115.png 185w, https://www.liveagent.vn/wp/urlslab-download/e63a36b8d38c94df4a199e772ab2ece9/sm_features_03-1-110x69.png 110w, https://www.liveagent.vn/wp/urlslab-download/a50ff8379a4a9423853e9bef67b54e0a/sm_features_03-1-485x302.png 485w, https://www.liveagent.vn/wp/urlslab-download/d02ed43e83ee0bbe8d78a8e92aa04874/sm_features_03-1.png 1391w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/ab7a71aad650f9e6ea179b2843e96515/sm_features_03-1-1024x638.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="638" class="attachment-large size-large wp-image-708386" alt="Categorizing" data-src="https://www.liveagent.vn/wp/urlslab-download/6d9426511152432cb9960d3c4e1e1e6d/sm_features_03-1-1024x638.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="66"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-751bd12b elementor-section-full_width Block Block--redesign image-left elementor-section-height-default elementor-section-height-default" data-id="751bd12b" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-15bb79d6 wrapper" data-id="15bb79d6" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-72cfc0cb elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="72cfc0cb" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-774531a8" data-id="774531a8" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5b668fce elementor-widget elementor-widget-image" data-id="5b668fce" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/520f2f88c407571d0eba73e780058d25/sm_features_04-1-1024x656.png.webp 1024w, https://www.liveagent.vn/wp/urlslab-download/afb63a7c00075ebc316d0bef3641902e/sm_features_04-1-300x192.png.webp 300w, https://www.liveagent.vn/wp/urlslab-download/386f670e63290a632addbd4135ed0148/sm_features_04-1-768x492.png.webp 768w, https://www.liveagent.vn/wp/urlslab-download/b722910c6a8883fee4fed6e8a30aaf42/sm_features_04-1-78x50.png.webp 78w, https://www.liveagent.vn/wp/urlslab-download/7ebbb01fad027905b5c9a3cd47c821d1/sm_features_04-1-39x25.png.webp 39w, https://www.liveagent.vn/wp/urlslab-download/c7840af9b321978e1ec8f468c15f0123/sm_features_04-1-523x335.png.webp 523w, https://www.liveagent.vn/wp/urlslab-download/64fa12f82118237986745fcb12f9ed36/sm_features_04-1-624x400.png.webp 624w, https://www.liveagent.vn/wp/urlslab-download/3087c6a8ef2c6f0ed2feefe76db8ac65/sm_features_04-1-185x119.png.webp 185w, https://www.liveagent.vn/wp/urlslab-download/8354da7bc221f083811c79470235a736/sm_features_04-1-110x71.png.webp 110w, https://www.liveagent.vn/wp/urlslab-download/0f52bbca24827b2dbba2d0f0978c91bc/sm_features_04-1-485x311.png.webp 485w, https://www.liveagent.vn/wp/urlslab-download/cd75ceb8a9aa0cef3f8fba893c27bf6e/sm_features_04-1.png.webp 1262w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/adbd0af23403a5d88b7338627af89d83/sm_features_04-1-1024x656.png 1024w, https://www.liveagent.vn/wp/urlslab-download/e0c3335a3791a47ae7d1a0d521d72863/sm_features_04-1-300x192.png 300w, https://www.liveagent.vn/wp/urlslab-download/00c2d0bc70ecd17c7a0a56aa0a6eb16d/sm_features_04-1-768x492.png 768w, https://www.liveagent.vn/wp/urlslab-download/2f0339eff85fd180f82ec143c8ee6ead/sm_features_04-1-78x50.png 78w, https://www.liveagent.vn/wp/urlslab-download/450151889464255c04a9e70b8c562e54/sm_features_04-1-39x25.png 39w, https://www.liveagent.vn/wp/urlslab-download/4164ff31810d98b3bdc6979ec666f2c9/sm_features_04-1-523x335.png 523w, https://www.liveagent.vn/wp/urlslab-download/0af7a18dedd49b30dbb280b9fdd957c8/sm_features_04-1-624x400.png 624w, https://www.liveagent.vn/wp/urlslab-download/d03230486f75c0e45acc13f26b9fee4b/sm_features_04-1-185x119.png 185w, https://www.liveagent.vn/wp/urlslab-download/580df031bb02144bcb00624f8ca2a613/sm_features_04-1-110x71.png 110w, https://www.liveagent.vn/wp/urlslab-download/aa6d198e9542b445b08bdba51ca5aa15/sm_features_04-1-485x311.png 485w, https://www.liveagent.vn/wp/urlslab-download/d6faff2a70169489bfcacf94f953bb7a/sm_features_04-1.png 1262w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/520f2f88c407571d0eba73e780058d25/sm_features_04-1-1024x656.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="656" class="attachment-large size-large wp-image-708415" alt="Ticket features" data-src="https://www.liveagent.vn/wp/urlslab-download/adbd0af23403a5d88b7338627af89d83/sm_features_04-1-1024x656.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="67"></picture> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1766e5f3" data-id="1766e5f3" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3e9daea9 tag elementor-widget elementor-widget-text-editor" data-id="3e9daea9" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Các tính năng của ticket</strong></p> </div> </div> <div class="elementor-element elementor-element-37cdf26f elementor-widget elementor-widget-heading" data-id="37cdf26f" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-macro-file-nh-km-v-ghi-ch">Macro, file đính kèm và ghi chú</h2> </div> </div> <div class="elementor-element elementor-element-569347d0 elementor-widget elementor-widget-text-editor" data-id="569347d0" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Giảm thời gian phản hồi và cải thiện dịch vụ khách hàng bằng tin nhắn <a href="https://www.liveagent.vn/tinh-nang/canned-messages-macros/" title="Tiết kiệm thời gian với Tin nhắn soạn sẵn của LiveAgent! Trả lời nhanh chóng các yêu cầu thường gặp chỉ bằng một cú nhấp chuột. Thử miễn phí ngay hôm nay mà không cần thẻ tín dụng!" hreflang="vi-VN" onover-preload="1">soạn sẵn</a> và câu trả lời định trước. LiveAgent hỗ trợ nhiều loại file đính <a href="https://www.liveagent.vn/tinh-nang/tep-dinh-kem/" title="Kéo và thả tệp như hình ảnh, âm nhạc, video hoặc tài liệu vào phiếu của bạn bằng tính năng của LiveAgent - Tệp đính kèm. Nó thật dễ dàng. Đọc thêm về nó." hreflang="vi-VN" onover-preload="1">kèm</a> khác nhau. Vui lòng để lại ghi chú cho các nhân viên đồng nghiệp của bạn trong ticket và thông báo cho họ về mối quan tâm của khách hàng hoặc tương tác tích cực bất cứ lúc nào bạn cần.</p> </div> </div> <div class="elementor-element elementor-element-19f2b779 checklist elementor-widget elementor-widget-text-editor" data-id="19f2b779" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Nắm bắt nhu cầu của khách hàng bằng tin nhắn soạn sẵn</li> <li>Để lại ghi chú và thêm file đính kèm vào ticket</li> </ul> </div> </div> <div class="elementor-element elementor-element-aab9410 learn-more elementor-widget elementor-widget-text-editor" data-id="aab9410" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.com/features/canned-messages-macros/" class=" icn-after-arrow-right" title="Discover how canned messages can improve your productivity and workflow. Create an unlimited number of canned messages today!" hreflang="en-US" onover-preload="1">Tìm hiểu thêm về tin nhắn soạn sẵn<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#arrow-right"></use></svg></a></p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-7292702f elementor-section-full_width Block elementor-section-height-default elementor-section-height-default" data-id="7292702f" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-53ff77ef wrapper" data-id="53ff77ef" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7f015756 badge elementor-widget elementor-widget-image" data-id="7f015756" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" title="" alt="Medal" data-src="https://www.liveagent.vn/wp/urlslab-download/a51aa51d67135d4bae44029e7b4b481b/Medal.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="68"> </div> </div> <div class="elementor-element elementor-element-2b58b0f3 elementor-widget elementor-widget-heading" data-id="2b58b0f3" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-hy-s-dng-liveagent-ngay-hm-nay">Hãy sử dụng LiveAgent ngay hôm nay!</h2> </div> </div> <div class="elementor-element elementor-element-28608477 elementor-widget elementor-widget-text-editor" data-id="28608477" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Hãy thử tất cả những gì chúng tôi cung cấp với bản dùng thử miễn phí 30 ngày</p> </div> </div> <div class="elementor-element elementor-element-77a0f730 startusing elementor-widget elementor-widget-html" data-id="77a0f730" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="flex flex-wrap"> <a href="https://www.liveagent.vn/dang-ky-dung-thu/" class="Button Button--full" title="Bạn đang xem xét sử dụng phần mềm chăm sóc khách hàng của LiveAgent? Chỉ cần điền thêm các thông tin bên dưới là bạn có thể bắt đầu quá trình dùng thử miễn phí, không yêu cầu ràng buộc, không cần thẻ tín dụng." hreflang="vi-VN" onover-preload="1"> <span>Dùng thử | 30 ngày miễn phí</span> </a> <a href="https://www.liveagent.vn/dung-thu/" class="Button Button--outline" title="Bạn có muốn tìm hiểu thêm về LiveAgent? Yêu cầu bản demo miễn phí để tìm hiểu thêm về LiveAgent và cách nó có thể giúp bạn thành công." hreflang="vi-VN" onover-preload="1"> <span>Lên lịch Demo</span> </a> </div> </div> </div> <div class="elementor-element elementor-element-185feda2 elementor-widget elementor-widget-html" data-id="185feda2" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <ul class="no-cc" style="justify-content: center;"> <li>✓ Không phí cài đặt </li> <li>✓ Dịch vụ khách hàng 24/7 </li> <li>✓ Không yêu cầu thông tin thẻ tín dụng </li> <li>✓ Hủy đăng ký mọi lúc</li> </ul> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-4c636923 elementor-section-full_width Block--redesign Block--redesign__basic Boxes Boxes--shadow Boxes--stars elementor-section-height-default elementor-section-height-default" data-id="4c636923" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5e664d15 wrapper" data-id="5e664d15" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5f4ddc54 elementor-widget elementor-widget-heading" data-id="5f4ddc54" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-l-do-bn-nn-s-dng-phn-mm-chm-sc-khch-hngtrn-mng-x-hi">Lý do bạn nên sử dụng phần mềm <span class="highlight-gradient">chăm sóc khách hàng<br>trên mạng xã hội</span></h2> </div> </div> <div class="elementor-element elementor-element-591e30db elementor-widget elementor-widget-text-editor" data-id="591e30db" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Tìm hiểu lý do vì sao các công ty sử dụng mạng xã hội như một trong những kênh dịch vụ khách hàng chính của họ.</p> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1467d057 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="1467d057" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-4b71799e" data-id="4b71799e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6ca516fe elementor-widget elementor-widget-image" data-id="6ca516fe" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="150" height="150" class="attachment-thumbnail size-thumbnail wp-image-246741" alt="Smiley face icon" data-src="https://www.liveagent.vn/wp/urlslab-download/3912f08f43f1880c43165ab5c24845fe/Smiley-face-3.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="69"> </div> </div> <div class="elementor-element elementor-element-4914abf8 elementor-widget elementor-widget-heading" data-id="4914abf8" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-thiu-ci-nhn-bao-qut">Thiếu cái nhìn bao quát</h3> </div> </div> <div class="elementor-element elementor-element-6508910d elementor-widget elementor-widget-text-editor" data-id="6508910d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Bạn không biết cuộc trò chuyện trước đây của bạn với khách hàng là về chủ đề gì vì nó diễn ra trên một kênh khác? LiveAgent giúp lưu trữ chúng.</p> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-1a4861d1" data-id="1a4861d1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-146cccba elementor-widget elementor-widget-image" data-id="146cccba" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="150" height="150" class="attachment-thumbnail size-thumbnail wp-image-233911" alt="Clock icon" data-src="https://www.liveagent.vn/wp/urlslab-download/e6296dbc581497fd6e12d1d85b067a09/Clock-4.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="70"> </div> </div> <div class="elementor-element elementor-element-6d6408ef elementor-widget elementor-widget-heading" data-id="6d6408ef" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-tn-km-thi-gian">Tốn kém thời gian</h3> </div> </div> <div class="elementor-element elementor-element-12dad0ea elementor-widget elementor-widget-text-editor" data-id="12dad0ea" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Bạn có thường xuyên chuyển đổi giữa các loại phần mềm khác nhau không? Hãy để LiveAgent làm việc đó thay bạn.</p> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-44567b03" data-id="44567b03" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-62d1f06 elementor-widget elementor-widget-image" data-id="62d1f06" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="150" height="150" class="attachment-thumbnail size-thumbnail wp-image-246301" alt="Web icon" data-src="https://www.liveagent.vn/wp/urlslab-download/dd83af3c8e873ca582c6a01a274eba25/Web-1.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="71"> </div> </div> <div class="elementor-element elementor-element-3c4a63f elementor-widget elementor-widget-heading" data-id="3c4a63f" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-kh-qun-l">Khó quản lý</h3> </div> </div> <div class="elementor-element elementor-element-2de9c3b4 elementor-widget elementor-widget-text-editor" data-id="2de9c3b4" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Bạn có quản lý nhiều hồ sơ trên các mạng xã hội khác nhau không? Với LiveAgent, bạn có thể quản lý tất cả chúng từ một trang dashboard.</p> <p> </p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-eb38c7e elementor-section-full_width Block Block--redesign Block--redesign__basic elementor-section-height-default elementor-section-height-default" data-id="eb38c7e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3323390f wrapper" data-id="3323390f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4b42a328 elementor-widget elementor-widget-heading" data-id="4b42a328" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-nhng-con-s-ni-ln-iu-g-v-h-tr-trn-mng-x-hi">Những con số nói lên điều gì về hỗ trợ trên mạng xã hội?</h2> </div> </div> <div class="elementor-element elementor-element-22524faf elementor-widget elementor-widget-text-editor" data-id="22524faf" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Hãy xem qua những số liệu thống kê quan trọng nhất về hỗ trợ khách hàng trên mạng xã hội và tìm hiểu lý do vì sao bạn nên sử dụng mạng xã hội để hỗ trợ khách hàng</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-5a0870ea IconTabs Block Block-orange--glass Block--redesign elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="5a0870ea" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-20e82fc7" data-id="20e82fc7" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-31557dbd elementor-icon-list--layout-inline IconTabs__tabs elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="31557dbd" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items elementor-inline-items"> <li class="elementor-icon-list-item elementor-inline-item"> <a href="#socialPresence" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="vi-VN"> <span class="elementor-icon-list-icon"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:serif="http://www.serif.com/" width="20" height="20" viewbox="0 0 20 20" xml:space="preserve"><path d="M 10.084209,1.0930993e-7 C 9.9167991,1.0930993e-7 9.7764055,0.14039389 9.7764055,0.30780409 V 1.9165154 c 0,0.1674104 0.1403936,0.306352 0.3078035,0.306352 0.167411,0 0.306352,-0.1389417 0.306352,-0.306352 V 0.30780409 C 10.390561,0.14039389 10.251621,1.0930993e-7 10.084209,1.0930993e-7 Z M 5.6515419,2.3274046 C 5.5923705,2.3270223 5.5323732,2.3447315 5.4802171,2.3796732 5.341134,2.4728516 5.3028284,2.6659987 5.3960066,2.8050815 L 6.342649,4.2192375 C 6.4358272,4.3583204 6.6304263,4.3966262 6.7695092,4.303448 6.9085923,4.2102697 6.945446,4.0156706 6.8522678,3.8765878 L 5.9056254,2.4624318 C 5.8473891,2.3755051 5.750161,2.3280418 5.6515419,2.3274046 Z m 8.9335741,0.03049 c -0.09886,9.887e-4 -0.195846,0.049553 -0.254083,0.1364792 l -0.927768,1.3851181 c -0.09318,0.1390824 -0.05632,0.3322284 0.08276,0.4254083 0.139082,0.093179 0.335133,0.054871 0.428312,-0.084211 l 0.927768,-1.3851181 c 0.09318,-0.139083 0.05342,-0.3336804 -0.08566,-0.4268603 -0.05216,-0.034942 -0.112012,-0.051411 -0.171326,-0.050816 z M 9.9999989,3.0620688 c -1.0589866,0 -1.9165152,0.9247268 -1.9165152,1.9992739 0,1.0745522 0.8575286,1.9992742 1.9165152,1.9992742 1.0589821,0 1.9165151,-0.9247247 1.9165151,-1.9992742 0,-1.0745444 -0.857533,-1.9992738 -1.9165151,-1.9992739 z m 0,0.8929219 c 0.5094481,0 1.0250451,0.5245399 1.0250451,1.106352 0,0.5818217 -0.515597,1.106352 -1.0250451,1.106352 -0.5094584,0 -1.0250452,-0.5245329 -1.0250452,-1.106352 0,-0.5818095 0.5155868,-1.106352 1.0250452,-1.106352 z M 5.098366,4.9393826 c -0.2884768,0 -0.5884618,0.095284 -0.8130671,0.3324864 -0.2246059,0.2371978 -0.3063521,0.5367232 -0.3063521,0.8246823 0,0.2879591 0.081746,0.5874841 0.3063521,0.8246827 L 4.2606169,6.893647 c 0.7945676,0.9871984 1.5512853,1.9813191 2.3520869,2.9807622 v 3.9869318 5.692922 a 0.44606999,0.44606999 0 0 0 0.4471869,0.445735 h 2.9401086 2.9401077 a 0.44606999,0.44606999 0 0 0 0.447188,-0.445735 V 13.861341 9.8744095 C 14.18811,8.8749686 14.94486,7.8808576 15.739381,6.8936473 l -0.02468,0.027587 c 0.224624,-0.2371942 0.306352,-0.5367145 0.306352,-0.8246827 0,-0.2879682 -0.08173,-0.5874888 -0.306352,-0.8246823 -0.224598,-0.2372449 -0.524591,-0.3324864 -0.813067,-0.3324864 -0.288477,0 -0.589921,0.095241 -0.814519,0.3324864 C 13.150848,6.2606035 12.215393,7.2493786 11.27913,8.238112 H 8.7208702 C 7.7846208,7.2493786 6.8491448,6.2606043 5.9128849,5.271869 5.6882796,5.0346664 5.3868427,4.9393826 5.098366,4.9393826 Z m 0,0.89147 c 0.079125,0 0.1465062,0.033562 0.1669691,0.055173 0.9802778,1.0352208 1.9598345,2.0704011 2.9401086,3.105626 a 0.44606999,0.44606999 0 0 0 0.323775,0.1393829 h 2.9415603 a 0.44606999,0.44606999 0 0 0 0.323775,-0.1393833 c 0.980288,-1.0352249 1.959822,-2.0704044 2.940109,-3.105626 0.02042,-0.021568 0.08785,-0.055173 0.166969,-0.055173 0.07912,0 0.145098,0.033604 0.165517,0.055173 0.02046,0.021612 0.06244,0.1102859 0.06244,0.2105263 0,0.1002403 -0.04196,0.1889141 -0.06244,0.2105262 a 0.44606999,0.44606999 0 0 0 -0.02323,0.027586 C 14.2054,7.3765425 13.420996,8.4117191 12.593102,9.4402895 a 0.44606999,0.44606999 0 0 0 -0.09873,0.280217 V 13.414154 H 7.5056252 V 9.7205065 a 0.44606999,0.44606999 0 0 0 -0.09873,-0.280217 C 6.5790191,8.4117222 5.7946676,7.3765553 4.9560793,6.3346638 a 0.44606999,0.44606999 0 0 0 -0.02323,-0.027586 C 4.9123883,6.2854698 4.8704173,6.196801 4.8704173,6.0965515 c 0,-0.1002495 0.041971,-0.1889185 0.062432,-0.2105263 0.020463,-0.021611 0.086392,-0.055173 0.1655167,-0.055173 z m 2.4072592,8.4762234 h 4.9887478 v 4.801452 h -2.048639 v -2.659891 a 0.44602538,0.44602538 0 0 0 -0.4457351,-0.445735 0.44602538,0.44602538 0 0 0 -0.445735,0.445735 v 2.659891 H 7.5056252 Z"></path></svg> </span> <span class="elementor-icon-list-text">Đáp ứng các kỳ vọng của khách hàng</span> </a> </li> <li class="elementor-icon-list-item elementor-inline-item"> <a href="#customerSatisfaction" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="vi-VN"> <span class="elementor-icon-list-icon"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:serif="http://www.serif.com/" width="20" height="20" viewbox="0 0 20 20" xml:space="preserve"><path d="m 10.132375,4.8172073 c -1.3944783,0 -2.5390726,1.149209 -2.5390726,2.5550537 0,1.4058511 1.1445943,2.5568293 2.5390726,2.5568293 1.394493,0 2.539074,-1.1509656 2.539074,-2.5568293 0,-1.4058572 -1.144581,-2.5550537 -2.539074,-2.5550537 z m 0,1.1416953 c 0.773152,0 1.399155,0.6195173 1.399155,1.4133584 0,0.7938527 -0.626003,1.415134 -1.399155,1.415134 -0.7731272,0 -1.3973772,-0.6212687 -1.3973772,-1.415134 0,-0.7938537 0.62425,-1.4133584 1.3973772,-1.4133584 z m -0.09055,3.604419 c -2.3422349,0 -4.2728039,1.8305884 -4.4336134,4.1370924 l -0.042614,0.609023 h 8.9506774 l -0.04261,-0.609023 C 14.312916,11.393902 12.384107,9.5633216 10.041826,9.5633216 Z m 0,1.1416964 c 1.529305,0 2.755031,1.056566 3.133892,2.464499 H 6.9079302 c 0.3789689,-1.407828 1.6047198,-2.4645 3.1338928,-2.464499 z m 0.09055,-5.8878107 c -1.3944783,0 -2.5390726,1.149209 -2.5390726,2.5550537 0,1.4058511 1.1445943,2.5568293 2.5390726,2.5568293 1.394493,0 2.539074,-1.1509656 2.539074,-2.5568293 0,-1.4058572 -1.144581,-2.5550537 -2.539074,-2.5550537 z m 0,1.1416953 c 0.773152,0 1.399155,0.6195173 1.399155,1.4133584 0,0.7938527 -0.626003,1.415134 -1.399155,1.415134 -0.7731272,0 -1.3973772,-0.6212687 -1.3973772,-1.415134 0,-0.7938537 0.62425,-1.4133584 1.3973772,-1.4133584 z m -0.09055,3.604419 c -2.3422349,0 -4.2728039,1.8305884 -4.4336134,4.1370924 l -0.042614,0.609023 h 8.9506774 l -0.04261,-0.609023 C 14.312916,11.393902 12.384107,9.5633216 10.041826,9.5633216 Z m 0,1.1416964 c 1.529305,0 2.755031,1.056566 3.133892,2.464499 H 6.9079302 C 7.2868991,11.761689 8.51265,10.705017 10.041823,10.705018 Z M 6.1071454,0.85767299 c -1.5659619,-8.8e-7 -3.1314881,0.59889841 -4.3217517,1.79688281 -2.38052654,2.3959711 -2.38052251,6.2936737 0,8.6896702 0.09501,0.09564 0.1918789,0.187333 0.2911945,0.275213 -0.00438,-0.0039 0.022692,0.02524 0.076349,0.08878 h -0.00177 c 0.022109,0.02627 0.046257,0.04966 0.069248,0.0728 l 6.9194198,6.965585 0.00182,0.0018 c 0.010527,0.01054 0.022346,0.02135 0.033736,0.03196 l 0.00891,0.0071 c 0.00127,0.0012 0.00227,0.0024 0.00355,0.0035 4.146e-4,4.15e-4 0.00136,-4.14e-4 0.00182,0 0.4700257,0.468146 1.250557,0.469422 1.718758,-0.0018 l 6.883908,-6.928292 v -0.0018 c 0.02388,-0.02405 0.04776,-0.04737 0.06924,-0.0728 l 0.0018,-0.0018 c 0.05413,-0.0646 0.08041,-0.09414 0.07634,-0.09055 0.09805,-0.08679 0.193997,-0.177452 0.287642,-0.271663 C 20.598791,9.0353485 20.588896,5.1453259 18.209453,2.750437 15.970357,0.4968596 12.439911,0.42162877 10.0507,2.4024241 8.911075,1.4181452 7.5265763,0.85767379 6.1071454,0.85767299 Z m 0,1.19673821 c 1.2532813,-2e-7 2.5069623,0.4836612 3.4676996,1.4506455 0.2541375,0.2557772 0.675717,0.2565699 0.932177,0.00888 1.914377,-1.8527408 4.947115,-1.8247732 6.846621,0.087004 1.922558,1.9350416 1.929956,5.0480638 0.01953,6.9709113 -0.07541,0.07586 -0.153584,0.150232 -0.232601,0.220172 -0.106185,0.09421 -0.165598,0.174623 -0.200639,0.21662 0,0 -0.0018,0.0018 -0.0018,0.0018 l -6.883907,6.928298 c -0.01067,0.01074 -0.0035,0.01079 -0.01421,0 l -0.0071,-0.0054 -0.037282,-0.03551 c 0,0 -0.00182,0 -0.00182,0 v -0.0018 l -6.91942,-6.96381 -0.00177,-0.0018 C 3.0383799,10.889881 2.9801992,10.811295 2.8737594,10.717353 2.7937611,10.646531 2.71555,10.572082 2.6393834,10.495406 0.71786916,8.561402 0.7178732,5.4389395 2.6393834,3.5049629 3.6002005,2.5380698 4.8538641,2.0544114 6.1071454,2.0544112 Z"></path></svg> </span> <span class="elementor-icon-list-text">Làm hài lòng khách hàng của bạn</span> </a> </li> <li class="elementor-icon-list-item elementor-inline-item"> <a href="#createLoyalty" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="vi-VN"> <span class="elementor-icon-list-icon"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:serif="http://www.serif.com/" width="20" height="20" viewbox="0 0 20 20" xml:space="preserve"><path d="M 10,0 C 4.4839321,-1.1143567e-8 -1.1143562e-8,4.4839321 0,10 -2.2287144e-7,15.516068 4.4839319,20 10,20 15.516068,20 20,15.516068 20,10 20,4.4839319 15.516068,-2.2287143e-7 10,0 Z m 0,1.1421131 c 4.898424,-1e-7 8.857887,3.9594635 8.857887,8.8578869 0,4.898424 -3.959463,8.857887 -8.857887,8.857887 -4.8984234,0 -8.857887,-3.959463 -8.8578869,-8.857887 0,-0.1530762 0.00352,-0.30458 0.011161,-0.4557295 C 1.390149,4.8586324 5.2546525,1.142113 10,1.1421131 Z M 7.546503,5.6603423 A 0.75471713,1.1320763 0 0 0 6.7912947,6.7912947 0.75471713,1.1320763 0 0 0 7.546503,7.9241071 0.75471713,1.1320763 0 0 0 8.3017113,6.7912947 0.75471713,1.1320763 0 0 0 7.546503,5.6603423 Z m 4.906994,0 A 0.75471713,1.1320763 0 0 0 11.700149,6.7912947 0.75471713,1.1320763 0 0 0 12.453497,7.9241071 0.75471713,1.1320763 0 0 0 13.208706,6.7912947 0.75471713,1.1320763 0 0 0 12.453497,5.6603423 Z M 3.8039434,11.72619 c -0.2038578,-0.01469 -0.4073661,0.140161 -0.4073661,0.368304 0,0.108286 0.046078,0.207628 0.1320685,0.273437 0.6923136,0.52981 3.9505281,2.916667 6.4713542,2.916667 2.520759,0 5.778974,-2.386857 6.471354,-2.916667 0.086,-0.06581 0.132069,-0.165151 0.132069,-0.273437 0,-0.30419 -0.362253,-0.477804 -0.604539,-0.293899 C 14.82079,12.694975 12.144379,14.52939 10,14.52939 c -2.1444073,0 -4.8226881,-1.834415 -6.000744,-2.728795 -0.060571,-0.04598 -0.1273599,-0.06951 -0.1953126,-0.07441 z"></path></svg> </span> <span class="elementor-icon-list-text">Xây dựng lòng trung thành của khách hàng</span> </a> </li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6ddc4f79 IconTabs__content" data-id="6ddc4f79" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-a252853 IconTabs__block active wrapper__wide wrapper elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="a252853" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-712e01a7" data-id="712e01a7" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5ee98d3d tag elementor-widget elementor-widget-text-editor" data-id="5ee98d3d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Hiện diện trên mạng xã hội</strong></p> </div> </div> <div class="elementor-element elementor-element-100b164d elementor-widget elementor-widget-heading" data-id="100b164d" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-p-ng-cc-k-vng-ca-khch-hng"><a href="#" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="vi-VN">Đáp ứng các kỳ vọng của khách hàng</a></h2> </div> </div> <div class="elementor-element elementor-element-20f384f9 elementor-widget elementor-widget-text-editor" data-id="20f384f9" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Chăm sóc khách hàng trên mạng xã hội đang trở thành một điều cần thiết trong thế giới kinh doanh. Tiếp cận cả khách hàng hiện tại và khách hàng tiềm năng bằng các trang mạng xã hội của bạn. Cung cấp lời khuyên mua hàng và dịch vụ khách hàng trên mạng xã hội cho khán giả của bạn.</p> </div> </div> <div class="elementor-element elementor-element-527ffe32 checklist elementor-widget elementor-widget-text-editor" data-id="527ffe32" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>Tăng cường sự hiện diện trên phương tiện mạng xã hội của bạn và trả lời nhanh chóng hơn</li><li>Quản lý ticket giúp tối ưu hoạt động giao tiếp trên mạng xã hội của bạn</li></ul> </div> </div> <div class="elementor-element elementor-element-3d20637f learn-more elementor-widget elementor-widget-text-editor" data-id="3d20637f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.vn/nghien-cuu/" class=" icn-after-arrow-right" urlslab_href_old="/research/" title="To meet the demands of consumers and retain their loyalty, businesses need to make customer satisfaction their top priority. This can be achieved by measuring customer service metrics, providing adequate training for customer service representatives, having a clear company mission, and utilizing technology such as customer service software and CRM systems. Research shows that a well-organized and informative customer support team can greatly impact a company's reputation, customer loyalty, and revenue. In addition, statistics on social media, knowledge base, call center, help desk, and live chat usage and trends can provide valuable insights for businesses looking to improve their customer service." hreflang="vi-VN" onover-preload="1">Tìm hiểu thêm qua các số liệu<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-d647441 IconTabs__block--chart" data-id="d647441" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5b63f959 elementor-widget elementor-widget-image" data-id="5b63f959" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="484" height="261" class="attachment-full size-full wp-image-632112" alt="Chart" data-src="https://www.liveagent.vn/wp/urlslab-download/58a63ba024c3439ea39aaad76fb457ad/icontabs_chart.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="72"> </div> </div> <div class="elementor-element elementor-element-47eb3317 IconTabs__chartText elementor-widget elementor-widget-text-editor" data-id="47eb3317" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>63%</p> </div> </div> <div class="elementor-element elementor-element-50798df8 IconTabs__textBubble elementor-widget elementor-widget-text-editor" data-id="50798df8" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>khách hàng mong đợi dịch vụ qua mạng xã hội</strong></p><p>Mạng xã hội đã trở nên cần thiết cho dịch vụ khách hàng. Tăng cường sự hiện diện trên phương tiện mạng xã hội và luôn sẵn sàng phục vụ khán giả của bạn.</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-258a9db1 wrapper__wide wrapper IconTabs__block elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="258a9db1" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-528e2878" data-id="528e2878" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-36e2bd56 tag elementor-widget elementor-widget-text-editor" data-id="36e2bd56" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Mức độ hài lòng của khách hàng</strong></p> </div> </div> <div class="elementor-element elementor-element-7942578a elementor-widget elementor-widget-heading" data-id="7942578a" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-ci-thin-s-hi-lng-ca-khch-hng"><a href="#" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="vi-VN">Cải thiện sự hài lòng của khách hàng</a></h2> </div> </div> <div class="elementor-element elementor-element-3d91d2c3 elementor-widget elementor-widget-text-editor" data-id="3d91d2c3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Nghiên cứu cho thấy việc xử lý khiếu nại và yêu cầu của khách hàng qua mạng xã hội sẽ cho tỷ lệ hài lòng cao. Cải thiện sự hài lòng của khách hàng với LiveAgent và cải thiện hoạt động hỗ trợ khách hàng của bạn.</p> </div> </div> <div class="elementor-element elementor-element-39804532 checklist elementor-widget elementor-widget-text-editor" data-id="39804532" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>Cải thiện sự hài lòng của khách hàng với phương tiện mạng xã hội</li><li>Vượt trên sự mong đợi với các câu trả lời và hoạt động thường xuyên</li></ul> </div> </div> <div class="elementor-element elementor-element-7e391ccf learn-more elementor-widget elementor-widget-text-editor" data-id="7e391ccf" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.vn/nghien-cuu/" class=" icn-after-arrow-right" urlslab_href_old="/research" title="To meet the demands of consumers and retain their loyalty, businesses need to make customer satisfaction their top priority. This can be achieved by measuring customer service metrics, providing adequate training for customer service representatives, having a clear company mission, and utilizing technology such as customer service software and CRM systems. Research shows that a well-organized and informative customer support team can greatly impact a company's reputation, customer loyalty, and revenue. In addition, statistics on social media, knowledge base, call center, help desk, and live chat usage and trends can provide valuable insights for businesses looking to improve their customer service." hreflang="vi-VN" onover-preload="1">Tìm hiểu thêm các số liệu<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-618c4317 IconTabs__block--chart" data-id="618c4317" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2893fc11 elementor-widget elementor-widget-image" data-id="2893fc11" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="484" height="261" class="attachment-full size-full wp-image-632112" alt="Chart" data-src="https://www.liveagent.vn/wp/urlslab-download/58a63ba024c3439ea39aaad76fb457ad/icontabs_chart.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="73"> </div> </div> <div class="elementor-element elementor-element-4037f9ac IconTabs__chartText big elementor-widget elementor-widget-text-editor" data-id="4037f9ac" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>70%</p> </div> </div> <div class="elementor-element elementor-element-476c969c IconTabs__textBubble elementor-widget elementor-widget-text-editor" data-id="476c969c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>tỷ lệ khách hàng hài lòng</strong></p><p>Một tỷ lệ cao khách hàng hài lòng với cách giải quyết vấn đề của họ thông qua mạng xã hội. Đừng cắt giảm chất lượng CSKH trên mạng xã hội và hãy cải thiện nó ngay hôm nay.</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-6661481b wrapper__wide wrapper IconTabs__block elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="6661481b" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-73d73093" data-id="73d73093" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-14ed67cc tag elementor-widget elementor-widget-text-editor" data-id="14ed67cc" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Xây dựng lòng trung thành</strong></p> </div> </div> <div class="elementor-element elementor-element-3c77b28e elementor-widget elementor-widget-heading" data-id="3c77b28e" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-tng-t-l-gi-chn-khch-hng"><a href="#" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="vi-VN">Tăng tỷ lệ giữ chân khách hàng</a></h2> </div> </div> <div class="elementor-element elementor-element-520205f3 elementor-widget elementor-widget-text-editor" data-id="520205f3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Xử lý các tương tác với khách hàng nhanh hơn rất nhiều với LiveAgent như là một giải pháp truyền thông xã hội của bạn. Trả lời nhanh chóng và đưa ra lời khuyên cũng như câu trả lời sâu sắc một cách nhất quán trên các kênh xã hội của bạn.</p> </div> </div> <div class="elementor-element elementor-element-2cba2446 checklist elementor-widget elementor-widget-text-editor" data-id="2cba2446" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Tăng lòng trung thành của khách hàng bằng dịch vụ tốt</li> <li>Cung cấp câu trả lời nhất quán và hỗ trợ khách hàng</li> </ul> </div> </div> <div class="elementor-element elementor-element-7e119274 learn-more elementor-widget elementor-widget-text-editor" data-id="7e119274" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.vn/nghien-cuu/" class=" icn-after-arrow-right" urlslab_href_old="/research" title="To meet the demands of consumers and retain their loyalty, businesses need to make customer satisfaction their top priority. This can be achieved by measuring customer service metrics, providing adequate training for customer service representatives, having a clear company mission, and utilizing technology such as customer service software and CRM systems. Research shows that a well-organized and informative customer support team can greatly impact a company's reputation, customer loyalty, and revenue. In addition, statistics on social media, knowledge base, call center, help desk, and live chat usage and trends can provide valuable insights for businesses looking to improve their customer service." hreflang="vi-VN" onover-preload="1">Tìm hiểu thêm các số liệu<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.vn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2fbae7bc IconTabs__block--chart" data-id="2fbae7bc" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-135f73e2 elementor-widget elementor-widget-image" data-id="135f73e2" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="484" height="261" class="attachment-full size-full wp-image-632112" alt="Chart" data-src="https://www.liveagent.vn/wp/urlslab-download/58a63ba024c3439ea39aaad76fb457ad/icontabs_chart.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="74"> </div> </div> <div class="elementor-element elementor-element-252b6214 IconTabs__chartText big elementor-widget elementor-widget-text-editor" data-id="252b6214" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>79%</p> </div> </div> <div class="elementor-element elementor-element-ed7c14 IconTabs__textBubble elementor-widget elementor-widget-text-editor" data-id="ed7c14" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p style="text-align: left;"><strong>khách hàng mong đợi nhận được phản hồi trong 24 giờ</strong></p> <p>Nhận kết quả tốt nhất từ các cuộc khảo sát về mức độ hài lòng của khách hàng và cung cấp hoạt động dịch vụ khách hàng nhanh chóng trên mạng xã hội.</p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-17a94ee3 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="17a94ee3" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6997cfae" data-id="6997cfae" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-490d7e29 elementor-widget elementor-widget-heading" data-id="490d7e29" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-tit-kim-nhiu-hn-trn-cc-cng-c-h-tr-mng-x-hi"><span class="highlight-gradient">Tiết kiệm nhiều hơn</span> trên các công cụ hỗ trợ mạng xã hội</h2> </div> </div> <div class="elementor-element elementor-element-128b7774 elementor-widget elementor-widget-text-editor" data-id="128b7774" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p style="text-align: center;">Tìm phần mềm <a href="https://www.liveagent.vn/phan-mem-cskh-tren-mang-xa-hoi/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="vi-VN">hỗ trợ khách hàng qua mạng xã hội</a> mang lại cho bạn giá trị tốt nhất cũng như tiết kiệm ngân sách. Chúng ta cùng so sánh và tìm các tính năng cần thiết với mức phí phù hợp.</p> </div> </div> <div class="elementor-element elementor-element-4b149271 elementor-widget elementor-widget-shortcode" data-id="4b149271" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div data-widget> <link data-href="https://www.liveagent.vn/app/themes/liveagent/apps/web-calc-featured/build/static/css/main.css?24112680424" rel="stylesheet"> <div id="calcfeaturedWrapper"> <div id="calcfeatured" dir="ltr" class="calcfeatured--main"></div> </div> <script> (() => { sessionStorage.setItem('WebCalcFeatured', '["livechat"]'); })() </script> <script data-src="https://www.liveagent.vn/app/themes/liveagent/apps/web-calc-featured/build/static/js/main.js?24112680424"></script> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-6612901 Block Block--redesign Block--redesign__testimonials Block--background elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="6612901" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7239123f wrapper" data-id="7239123f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-72b14a2b elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="72b14a2b" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-335c95" data-id="335c95" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-58f1b668 tag elementor-widget elementor-widget-text-editor" data-id="58f1b668" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Lời chứng thực</strong></p> </div> </div> <div class="elementor-element elementor-element-57360609 elementor-widget elementor-widget-heading" data-id="57360609" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-hy-ng-k-liveagent-v-gia-nhp-cng-7000-khch-hng-hi-lng-khc">Hãy đăng ký LiveAgent <br> và gia nhập cùng 7000 khách hàng hài lòng khác</h2> </div> </div> <div class="elementor-element elementor-element-1e048b7f elementor-widget elementor-widget-html" data-id="1e048b7f" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.vn/dang-ky-dung-thu/" class="Button Button--full" title="Bạn đang xem xét sử dụng phần mềm chăm sóc khách hàng của LiveAgent? Chỉ cần điền thêm các thông tin bên dưới là bạn có thể bắt đầu quá trình dùng thử miễn phí, không yêu cầu ràng buộc, không cần thẻ tín dụng." hreflang="vi-VN" onover-preload="1"><span>Đăng ký MIỄN PHÍ</span></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-45b5ec95" data-id="45b5ec95" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-448263d0 elementor-widget elementor-widget-shortcode" data-id="448263d0" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="SliderTestimonials__slider--horizontal"> <section class="slider splide"> <div class="splide__track"> <ul class="splide__list"> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/55678c880e219df04692dcdf38e7a2df/Roman-Bosch-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/2b2a0c6f26df68f8d70c01b0d3885eac/Roman-Bosch-110x110.jpg" alt="Roman Bosch" data-src="https://www.liveagent.vn/wp/urlslab-download/2b2a0c6f26df68f8d70c01b0d3885eac/Roman-Bosch-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="75"></picture> </div> <div class="SliderTestimonials__slider__content"> Thật vinh hạnh khi có một cổng thông tin tuyệt vời để cải thiện dịch vụ khách hàng của chúng... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Roman Bosch</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Partly</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/5266401eda889df5864bcfdef7121300/partly-logo-black-185x57.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/4d0441f1a1d7e9d4fd7163d10e03c7c8/partly-logo-black-185x57.png" alt="Partly" data-src="https://www.liveagent.vn/wp/urlslab-download/4d0441f1a1d7e9d4fd7163d10e03c7c8/partly-logo-black-185x57.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="76"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/f7001497e641121d5664a246287192e1/christine_preusler-101x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/a7beba21fe9f35db9875ecc3ffbea8e4/christine_preusler-101x110.jpg" alt="Christine Preusler" data-src="https://www.liveagent.vn/wp/urlslab-download/a7beba21fe9f35db9875ecc3ffbea8e4/christine_preusler-101x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="77"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent giúp các nhân viên của chúng tôi tăng mạnh khả năng cung cấp dịch vụ hỗ trợ chính xác... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Christine Preusler</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>HostingAdvice</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/7542ef290a14d95bafdb2549300661ec/hosting-advice-logo-black-185x23.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/36c1b689839d9c00ae636f88db3d5a0d/hosting-advice-logo-black-185x23.png" alt="HostingAdvice" data-src="https://www.liveagent.vn/wp/urlslab-download/36c1b689839d9c00ae636f88db3d5a0d/hosting-advice-logo-black-185x23.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="78"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/1b9cabe76af71cac6d5d8d3becd3af4c/Karl-Dieterich-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/41d75abde7ffd22fc89182250aa9aa02/Karl-Dieterich-110x110.jpg" alt="Karl Dieterich" data-src="https://www.liveagent.vn/wp/urlslab-download/41d75abde7ffd22fc89182250aa9aa02/Karl-Dieterich-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="79"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent giúp chúng tôi đạt được 2 mục tiêu quan trọng: gia tăng doanh số bán hàng và mức độ... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Karl Dieterich</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Covomo</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/85153c696b272730d5f8bb05439785dc/covomo-185x34.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/517f98a1b3691b7ed874d301ae4cc848/covomo-185x34.png" alt="Covomo" data-src="https://www.liveagent.vn/wp/urlslab-download/517f98a1b3691b7ed874d301ae4cc848/covomo-185x34.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="80"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/2dcbad94ef3e03d749d0186344dc6124/Hendrik-Henze-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/169c85922a8b1aefa5430442eb4738fd/Hendrik-Henze-110x110.jpg" alt="Hendrik Henze" data-src="https://www.liveagent.vn/wp/urlslab-download/169c85922a8b1aefa5430442eb4738fd/Hendrik-Henze-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="81"></picture> </div> <div class="SliderTestimonials__slider__content"> Chúng tôi dùng LiveAgent từ tháng 8 và chúng tôi thực sự hài lòng với nó. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Hendrik Henze</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>HEWO Internetmarketing</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/a2bed2bd5fe0d09aaf391ad5d23117b3/hewo_logo_seo-4-185x60.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/7eff8dfdf0664b530e5f716635255484/hewo_logo_seo-4-185x60.png" alt="HEWO Internetmarketing" data-src="https://www.liveagent.vn/wp/urlslab-download/7eff8dfdf0664b530e5f716635255484/hewo_logo_seo-4-185x60.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="82"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/04140fbc6a59ac09024bd99d08e43771/Razvan-Sava-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/f69ed1b9850d801a80e23180bf6dd356/Razvan-Sava-110x110.jpg" alt="Razvan Sava" data-src="https://www.liveagent.vn/wp/urlslab-download/f69ed1b9850d801a80e23180bf6dd356/Razvan-Sava-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="83"></picture> </div> <div class="SliderTestimonials__slider__content"> Kể từ khi chúng tôi dùng LiveAgent, thời gian hồi đáp của chúng tôi gia tăng 60%. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Razvan Sava</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Webmaster Deals</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/9180875543ec39d9dddf771f6e895ec3/webmaster-deals-logo-185x51.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/e90d7e1945153b8710ebc719c6332cca/webmaster-deals-logo-185x51.jpg" alt="Webmaster Deals" data-src="https://www.liveagent.vn/wp/urlslab-download/e90d7e1945153b8710ebc719c6332cca/webmaster-deals-logo-185x51.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="84"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/0351e23ab3d7e015aecd48df56a34d16/Taras-Baca-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/35b44d418657b00fa609d576940dab3d/Taras-Baca-110x110.jpg" alt="Taras Baca" data-src="https://www.liveagent.vn/wp/urlslab-download/35b44d418657b00fa609d576940dab3d/Taras-Baca-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="85"></picture> </div> <div class="SliderTestimonials__slider__content"> Tỷ lệ chuyển đổi khách hàng trả tiền của chúng tôi đã tăng 325% trong tháng đầu tiên chúng tôi... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Taras Baca</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>XperienceHR</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/7ca6e8dcea1f5f980b3645b11c29b825/xperiencehr_logo_color-185x29.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/27d0a40b6d8d6890c2380d178c1fe087/xperiencehr_logo_color-185x29.png" alt="XperienceHR" data-src="https://www.liveagent.vn/wp/urlslab-download/27d0a40b6d8d6890c2380d178c1fe087/xperiencehr_logo_color-185x29.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="86"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Andrej Ftomin" data-src="https://www.liveagent.vn/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="87"></picture> </div> <div class="SliderTestimonials__slider__content"> Phải nói rằng, tôi chưa bao giờ trải nghiệm cách tiếp cận khách hàng chuyên nghiệp như vậy. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Andrej Ftomin</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>TAZAR Group</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/2ea87bb44b59b2cc4753630ba14107b9/tazar-group-logo-185x43.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/0347ebd0e99780beda487c1328938eb9/tazar-group-logo-185x43.png" alt="TAZAR Group" data-src="https://www.liveagent.vn/wp/urlslab-download/0347ebd0e99780beda487c1328938eb9/tazar-group-logo-185x43.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="88"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/14ca1621587296224d54f083920b9733/Matt-Janaway-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/ea4274efb9b4c7c9e71fa14ebcf96d13/Matt-Janaway-110x110.jpg" alt="Matt Janaway" data-src="https://www.liveagent.vn/wp/urlslab-download/ea4274efb9b4c7c9e71fa14ebcf96d13/Matt-Janaway-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="89"></picture> </div> <div class="SliderTestimonials__slider__content"> Chúng tôi nhận thấy rằng LiveAgent là giải pháp cho kênh trò chuyện trực tiếp tốt nhất cho đến nay. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Matt Janaway</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>The Workplace Depot</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/42fcb91f599c61212e0a02d691dd902b/the-workplace-depot-185x124.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/51130ab4bfa75cb8a6ece119be6e7901/the-workplace-depot-185x124.png" alt="The Workplace Depot" data-src="https://www.liveagent.vn/wp/urlslab-download/51130ab4bfa75cb8a6ece119be6e7901/the-workplace-depot-185x124.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="90"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/5bcfa606493e80d833406b354e01fadf/Viviane-Carter-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/510950769e0357c00cc28ffc36c3666c/Viviane-Carter-110x110.jpg" alt="Viviane Carter" data-src="https://www.liveagent.vn/wp/urlslab-download/510950769e0357c00cc28ffc36c3666c/Viviane-Carter-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="91"></picture> </div> <div class="SliderTestimonials__slider__content"> Chúng tôi sử dụng LiveAgent trên tất cả các trang web thương mại điện tử của chúng tôi. Công cụ... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Viviane Carter</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>CSI Products</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/ffa4046fa61ea28b504396bfa079b9b4/csi-products-logo-185x75.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/ee2a757bcfceeeb29ad936d7fe55823b/csi-products-logo-185x75.png" alt="CSI Products" data-src="https://www.liveagent.vn/wp/urlslab-download/ee2a757bcfceeeb29ad936d7fe55823b/csi-products-logo-185x75.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="92"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/84839b7e02d867977ea22a06c313a635/Christian-Lange-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/d5d97f3165f7477b99cc462003b87da5/Christian-Lange-110x110.jpg" alt="Christian Lange" data-src="https://www.liveagent.vn/wp/urlslab-download/d5d97f3165f7477b99cc462003b87da5/Christian-Lange-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="93"></picture> </div> <div class="SliderTestimonials__slider__content"> Với LiveAgent, chúng tôi có thể hỗ trợ khách hàng của chúng tôi mọi lúc mọi nơi. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Christian Lange</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Lucky-Bike</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/cea1bd3ce2795f99717570423ceaca6e/lucky-bike-185x104.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/f2760bff00d5f9e497edb653cc7577d3/lucky-bike-185x104.png" alt="Lucky-Bike" data-src="https://www.liveagent.vn/wp/urlslab-download/f2760bff00d5f9e497edb653cc7577d3/lucky-bike-185x104.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="94"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/7b09481d20e7418c1a863b32bf71e934/Jens-Malmqvist-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/eb4eb7a35fd2b69722b0082c2b43677a/Jens-Malmqvist-110x110.jpg" alt="Jens Malmqvist" data-src="https://www.liveagent.vn/wp/urlslab-download/eb4eb7a35fd2b69722b0082c2b43677a/Jens-Malmqvist-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="95"></picture> </div> <div class="SliderTestimonials__slider__content"> Tôi sẽ giới thiệu LiveAgent cho bất kỳ ai quan tâm đến mong muốn làm cho dịch vụ khách hàng... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Jens Malmqvist</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Projure</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/7e28abdb7f81f495914999fbacd2b2d6/projure-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/16bc1194632b77bf88cf731acee76010/projure-185x185.png" alt="Projure" data-src="https://www.liveagent.vn/wp/urlslab-download/16bc1194632b77bf88cf731acee76010/projure-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="96"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Catana Alexandru" data-src="https://www.liveagent.vn/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="97"></picture> </div> <div class="SliderTestimonials__slider__content"> Tôi chắc chắn bạn sẽ tốn 90% thời gian trong ngày để sắp xếp các email nếu không có LiveAgent. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Catana Alexandru</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Websignal</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/65c57820d69b8e63ae6b02034ed6e8eb/logo-websignal-1-185x38.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/b9f0d31809bde5c717bdb3a05ab7858f/logo-websignal-1-185x38.png" alt="Websignal" data-src="https://www.liveagent.vn/wp/urlslab-download/b9f0d31809bde5c717bdb3a05ab7858f/logo-websignal-1-185x38.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="98"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/3dc53719c6a562f800eacead956ab11e/JanWienk.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/0e4a39a3f4c7d0d4aaabedac889187f1/JanWienk.jpg" alt="Jan Wienk" data-src="https://www.liveagent.vn/wp/urlslab-download/0e4a39a3f4c7d0d4aaabedac889187f1/JanWienk.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="99"></picture> </div> <div class="SliderTestimonials__slider__content"> Với LiveAgent, chúng tôi có thể làm cho khách hàng của mình hài lòng với dịch vụ hỗ trợ khách... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Jan Wienk</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>All British Casino</span> <div class="SliderTestimonials__slider__logo"> <img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/51b5f9be5af469c1df1858b9470159cb/all-british-casino.svg" alt="All British Casino" data-src="https://www.liveagent.vn/wp/urlslab-download/51b5f9be5af469c1df1858b9470159cb/all-british-casino.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="100"> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/ca639c696fc54c87f6c0a0b6fd8e221f/Allan-Bjerkan.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/b7f8ba9d8dd04ab96e0fe3f6bc5f73d5/Allan-Bjerkan.jpg" alt="Allan Bjerkan" data-src="https://www.liveagent.vn/wp/urlslab-download/b7f8ba9d8dd04ab96e0fe3f6bc5f73d5/Allan-Bjerkan.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="101"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent rất đáng tin cậy, mức phí hợp lý, và là một lựa chọn tuyệt vời cho bất kì doanh... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Allan Bjerkan</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Norske Automaten</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/d8c238ded19b257c64f660481f58cde8/norske_logo-185x40.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/5cd7b085dcb3e8c2e297eb9aa12f0078/norske_logo-185x40.png" alt="Norske Automaten" data-src="https://www.liveagent.vn/wp/urlslab-download/5cd7b085dcb3e8c2e297eb9aa12f0078/norske_logo-185x40.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="102"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/b6cf5c5a045cf10001544a6987c56ae8/Sissy-B%25C3%25B6ttcher-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/956e7c97542d335154ae9e8e0723b1f2/Sissy-B%25C3%25B6ttcher-110x110.jpg" alt="Sissy Böttcher" data-src="https://www.liveagent.vn/wp/urlslab-download/956e7c97542d335154ae9e8e0723b1f2/Sissy-B%25C3%25B6ttcher-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="103"></picture> </div> <div class="SliderTestimonials__slider__content"> Chúng tôi rất thích LiveAgent vì dễ sử dụng và có nhiều chức năng tuyệt vời, ví dụ như tính... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Sissy Böttcher</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Study Portals</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/da5ed95a405ea4a21da0dcbccca3c802/study-portals-185x43.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/a4307768a34a9330e155a6073d6898bb/study-portals-185x43.png" alt="Study Portals" data-src="https://www.liveagent.vn/wp/urlslab-download/a4307768a34a9330e155a6073d6898bb/study-portals-185x43.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="104"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/c8cd6db42841ae03dac8d46e68d37360/Peter-Koning-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/019a36ab16897f3a6ebbdd20eb62fd30/Peter-Koning-110x110.jpg" alt="Peter Koning" data-src="https://www.liveagent.vn/wp/urlslab-download/019a36ab16897f3a6ebbdd20eb62fd30/Peter-Koning-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="105"></picture> </div> <div class="SliderTestimonials__slider__content"> Chúng tôi yêu LiveAgent - Giúp chúng tôi chăm sóc khách hàng dễ dàng hơn. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Peter Koning</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>TypoAssassin</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/4ee654441e2dc6b1889977dc2b4d38bb/typoassassin-185x21.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/41b9d02ff4812efbca5a05c4b81982c4/typoassassin-185x21.png" alt="TypoAssassin" data-src="https://www.liveagent.vn/wp/urlslab-download/41b9d02ff4812efbca5a05c4b81982c4/typoassassin-185x21.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="106"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Aranzazu F" data-src="https://www.liveagent.vn/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="107"></picture> </div> <div class="SliderTestimonials__slider__content"> Chúng tôi mong muốn khách hàng có trải nghiệm dịch vụ khách hàng tốt nhất. Đó là lý do chúng... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Aranzazu F</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Factorchic</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/d149af8aed5078104b43863b940e0ac8/factorchic-185x67.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/98f4560f8bfcd4478a4da40e2ec17c7f/factorchic-185x67.png" alt="Factorchic" data-src="https://www.liveagent.vn/wp/urlslab-download/98f4560f8bfcd4478a4da40e2ec17c7f/factorchic-185x67.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="108"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/c1210844dfa77d4bbd2c155b62bad110/Rick-Nuske-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/d5a3eaa865ae3fbb62f863931b7b3134/Rick-Nuske-110x110.jpg" alt="Rick Nuske" data-src="https://www.liveagent.vn/wp/urlslab-download/d5a3eaa865ae3fbb62f863931b7b3134/Rick-Nuske-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="109"></picture> </div> <div class="SliderTestimonials__slider__content"> Từ khâu cài đặt cho tới hỗ trợ và mọi hoạt động liên quan, đội ngũ LiveAgent luôn làm chúng... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Rick Nuske</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>MyFutureBusiness</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/913d95a66c6b628d38aac1c564c47057/my-future-business-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/758b954d15165bbb9ee557a870b42372/my-future-business-185x185.png" alt="MyFutureBusiness" data-src="https://www.liveagent.vn/wp/urlslab-download/758b954d15165bbb9ee557a870b42372/my-future-business-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="110"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/ebe926541ccc5cc838a3ede3665dcce3/Vojtech-Kelecsenyi-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/570f555b15c4c6460820f50304164815/Vojtech-Kelecsenyi-110x110.jpg" alt="Vojtech Kelecsenyi" data-src="https://www.liveagent.vn/wp/urlslab-download/570f555b15c4c6460820f50304164815/Vojtech-Kelecsenyi-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="111"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent giúp chúng tôi tiết kiệm hàng giờ làm việc quý giá mỗi ngày với dịch vụ khách hàng bài... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Vojtech Kelecsenyi</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>123-Nakup</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/902818c43d3c33b78f6d3079c0ec8701/123-nakup-logo-185x43.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/d9e63833223d7d368cabe8af7fb5e279/123-nakup-logo-185x43.png" alt="123-Nakup" data-src="https://www.liveagent.vn/wp/urlslab-download/d9e63833223d7d368cabe8af7fb5e279/123-nakup-logo-185x43.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="112"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/5b78e6d934c1971c3696cf0402053021/Rafael-Kobalyan-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/8ed9aa56d20dd2676ea64cd9036a3474/Rafael-Kobalyan-110x110.jpg" alt="Rafael Kobalyan" data-src="https://www.liveagent.vn/wp/urlslab-download/8ed9aa56d20dd2676ea64cd9036a3474/Rafael-Kobalyan-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="113"></picture> </div> <div class="SliderTestimonials__slider__content"> Các đại lý không giới hạn, email, truyền thông xã hội, và hệ thống điện thoại hợp nhất. Tất cả... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Rafael Kobalyan</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Betconstruct</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/65955715f9a8de5cee6fd496f786bc05/betconstruct-logo-1-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/c6bd872ba8622eb6951d7a9d12acaf63/betconstruct-logo-1-185x185.png" alt="Betconstruct" data-src="https://www.liveagent.vn/wp/urlslab-download/c6bd872ba8622eb6951d7a9d12acaf63/betconstruct-logo-1-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="114"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/442a06832e61fef7fab77a11489f00e4/Martin-Drugaj-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/739911fa3cec174ff5c3305e37d94a13/Martin-Drugaj-110x110.jpg" alt="Martin Drugaj" data-src="https://www.liveagent.vn/wp/urlslab-download/739911fa3cec174ff5c3305e37d94a13/Martin-Drugaj-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="115"></picture> </div> <div class="SliderTestimonials__slider__content"> Chúng tôi đã sử dụng LiveAgent từ năm 2013. Chúng tôi không thể tưởng tượng được nếu phải làm việc... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Martin Drugaj</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Atomer</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/d22abc0d1e86a79f0a2c745f01e28076/atomer_logo.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/fe4d559808879386c0b7f3a8ac7af8ff/atomer_logo.png" alt="Atomer" data-src="https://www.liveagent.vn/wp/urlslab-download/fe4d559808879386c0b7f3a8ac7af8ff/atomer_logo.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="116"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/587983fee41824e95619d939f53341fb/Ivan-Golubovi%25C4%2587-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/a393d9956b6883903596a50c6b5c489d/Ivan-Golubovi%25C4%2587-110x110.jpg" alt="Ivan Golubović" data-src="https://www.liveagent.vn/wp/urlslab-download/a393d9956b6883903596a50c6b5c489d/Ivan-Golubovi%25C4%2587-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="117"></picture> </div> <div class="SliderTestimonials__slider__content"> Nó là một giải pháp thực sự đáng tiền khi có thể hỗ trợ bạn với một lượng lớn yêu... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Ivan Golubović</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>AVMarket</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/1a9de5e290c99d5659adf271301b9355/av-market-serbia-185x185.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/490ea2764634a7b34b0c1407c60db5f3/av-market-serbia-185x185.jpg" alt="AVMarket" data-src="https://www.liveagent.vn/wp/urlslab-download/490ea2764634a7b34b0c1407c60db5f3/av-market-serbia-185x185.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="118"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Rustem Gimaev" data-src="https://www.liveagent.vn/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="119"></picture> </div> <div class="SliderTestimonials__slider__content"> Rất khó để quản lý các emails với khách hàng qua Outlook. Với LiveAgent chúng tôi đảm bảo mỗi email... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Rustem Gimaev</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Trung Tâm Tư Vấn Ngôn Ngữ Antalya</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/a4bba91f9394c5293b856dafeca89e37/Antalya_Consulting_Language_Center-185x56.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/71b0781d3524c26b6c5b45b68c8b6cd4/Antalya_Consulting_Language_Center-185x56.png" alt="Trung Tâm Tư Vấn Ngôn Ngữ Antalya" data-src="https://www.liveagent.vn/wp/urlslab-download/71b0781d3524c26b6c5b45b68c8b6cd4/Antalya_Consulting_Language_Center-185x56.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="120"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/520fc194796139592fa36bc86c79c60f/Randy-Bryan-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/16468e84bdbcd0789187bc7a1ca49d5c/Randy-Bryan-110x110.jpg" alt="Randy Bryan" data-src="https://www.liveagent.vn/wp/urlslab-download/16468e84bdbcd0789187bc7a1ca49d5c/Randy-Bryan-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="121"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent thực sự rất tuyệt vời. Rất nhanh và rất ít công sức bỏ ra, tôi đã cài đặt xong... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Randy Bryan</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>tekRESCUE</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/44871abcb53eed236b4ab28c5cb51732/tekrescue-logo-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/f7f6e248e2a995715cfbff2f3a2c381c/tekrescue-logo-185x185.png" alt="tekRESCUE" data-src="https://www.liveagent.vn/wp/urlslab-download/f7f6e248e2a995715cfbff2f3a2c381c/tekrescue-logo-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="122"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/0bcf681cc0559665e163eb6bd1ada6c0/Timothy_G._Keys-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/1977693b252dc8de2fdfb260538c5e7e/Timothy_G._Keys-110x110.jpg" alt="Timothy G. Keys" data-src="https://www.liveagent.vn/wp/urlslab-download/1977693b252dc8de2fdfb260538c5e7e/Timothy_G._Keys-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="123"></picture> </div> <div class="SliderTestimonials__slider__content"> Tôi cực kỳ khuyến khích các bạn sử dụng hệ thống LiveAgent, không chỉ như một lựa chọn thế cho... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Timothy G. Keys</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Marietta Corporation</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/fa398c51273388e48960a07b5ba0506b/marietta-corporation-185x35.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/8471098838444c5de0fda8beb9c6fc40/marietta-corporation-185x35.png" alt="Marietta Corporation" data-src="https://www.liveagent.vn/wp/urlslab-download/8471098838444c5de0fda8beb9c6fc40/marietta-corporation-185x35.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="124"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Mihaela Teodorescu " data-src="https://www.liveagent.vn/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="125"></picture> </div> <div class="SliderTestimonials__slider__content"> Đội ngũ hỗ trợ của họ luôn phản hồi kịp thời với các giải pháp triển khai nhanh chóng. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Mihaela Teodorescu </strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>eFortuna</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/57f97491347760fb92e87afa9a18a764/fortuna-1-185x185.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/72d94b6aec7bc997ab4ffeb54f68bb19/fortuna-1-185x185.jpg" alt="eFortuna" data-src="https://www.liveagent.vn/wp/urlslab-download/72d94b6aec7bc997ab4ffeb54f68bb19/fortuna-1-185x185.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="126"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/5ef08995a1ace5ad70669806a2ddb9a3/Hilda-Andrejkovi%25C4%258Dov%25C3%25A1-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/cf9b0791d1431799122b3fc84db4173d/Hilda-Andrejkovi%25C4%258Dov%25C3%25A1-110x110.jpg" alt="Hilda Andrejkovičová" data-src="https://www.liveagent.vn/wp/urlslab-download/cf9b0791d1431799122b3fc84db4173d/Hilda-Andrejkovi%25C4%258Dov%25C3%25A1-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="127"></picture> </div> <div class="SliderTestimonials__slider__content"> Hệ thống giúp chúng tôi phân loại các nhóm Phiếu yêu cầu hỗ trợ khác nhau và giúp theo dõi... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Hilda Andrejkovičová</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>TrustPay</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/4ee0651b234610616a0309f954ef7c72/trustpay-logo-185x64.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/e71bad6f1459082387d2bad397c5e20a/trustpay-logo-185x64.png" alt="TrustPay" data-src="https://www.liveagent.vn/wp/urlslab-download/e71bad6f1459082387d2bad397c5e20a/trustpay-logo-185x64.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="128"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Alexandra Danišová" data-src="https://www.liveagent.vn/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="129"></picture> </div> <div class="SliderTestimonials__slider__content"> Chúng tôi nhận thấy LiveAgent là một công cụ tuyệt với để tương tác với khách hàng. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Alexandra Danišová</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Nay</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/0d2d37ec68b81b1a55f0dd524513993c/nay-logo-185x95.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/5cc17dac5d308c46196bb9a9b49721ff/nay-logo-185x95.png" alt="Nay" data-src="https://www.liveagent.vn/wp/urlslab-download/5cc17dac5d308c46196bb9a9b49721ff/nay-logo-185x95.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="130"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Samuel Smahel" data-src="https://www.liveagent.vn/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="131"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent giúp chúng tôi đẩy nhanh quá trình giao tiếp với khách hàng và cung cấp tùy chọn trò chuyện... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Samuel Smahel</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>m:zone</span> <div class="SliderTestimonials__slider__logo"> <img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/2135c821ddd2be6c5a82277ddd869705/mzone-logo.svg" alt="m:zone" data-src="https://www.liveagent.vn/wp/urlslab-download/2135c821ddd2be6c5a82277ddd869705/mzone-logo.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="132"> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/e38629a5a27c26a487f59cc48a5e55cd/David-Chandler-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/5295ad0fbf1badffa8b40496969eb20a/David-Chandler-110x110.jpg" alt="David Chandler" data-src="https://www.liveagent.vn/wp/urlslab-download/5295ad0fbf1badffa8b40496969eb20a/David-Chandler-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="133"></picture> </div> <div class="SliderTestimonials__slider__content"> Nói một cách đơn giản - LiveAgent đánh bại mọi đối thủ ở lĩnh vực này, hoặc thậm chí tốt... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">David Chandler</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Volterman</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.vn/wp/urlslab-download/fe765bdfd940153a67b83140727fc081/volterman-185x75.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.vn/wp/urlslab-download/a94ba463cb21799fbb7cbf9d751f2ad5/volterman-185x75.png" alt="Volterman" data-src="https://www.liveagent.vn/wp/urlslab-download/a94ba463cb21799fbb7cbf9d751f2ad5/volterman-185x75.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="134"></picture> </div> </div> </div> </div> </li> </ul> </div> </section> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-4325d199 elementor-section-full_width BlockPricing Block-orange--glass elementor-section-height-default elementor-section-height-default" data-id="4325d199" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-491642ad wrapper wrapper__wide" data-id="491642ad" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-3a9fa271 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3a9fa271" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-14fe8e34" data-id="14fe8e34" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-129ef6ac elementor-widget elementor-widget-heading" data-id="129ef6ac" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-mang-li-gi-tr-tt-nht-tng-xng-vi-ngn-sch-bn-b-ra">Mang lại giá trị tốt nhất <span class="highlight-gradient"> tương xứng với ngân sách bạn bỏ ra</span></h2> </div> </div> <div class="elementor-element elementor-element-35ef9b71 elementor-widget elementor-widget-text-editor" data-id="35ef9b71" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Chúng tôi đã lựa chọn cẩn thận các tính năng trong gói phí của mình để bạn có thể chọn gói hợp lý nhất với giá trị tốt nhất. Chỉ thanh toán cho những gì bạn thực dùng mà không phá vỡ ngân sách của bạn.</p> </div> </div> <div class="elementor-element elementor-element-589f4d3c elementor-widget elementor-widget-html" data-id="589f4d3c" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="pricing__tags"> <div class="pricing__tags__label">14 hoặc 30 ngày dùng thử miễn phí <div class="Tooltip"> <span class="fontello-info"></span> <span class="Tooltip__text">Dùng thử miễn phí 14 ngày với email miễn phí, hoặc 30 ngày với email công ty</span> </div> </div> <div class="pricing__tags__label">Không yêu cầu thông tin thẻ tín dụng</div> <div class="pricing__tags__label">và nhiều tiện ích khác</div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-69a932f8" data-id="69a932f8" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1519975d elementor-widget elementor-widget-shortcode" data-id="1519975d" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="BlockPricing__container "> <div class="BlockPricing__container__item "> <div class="PricingTable__header "> <div class="PricingTable__header__price"> <div class="PricingTable__header__price--wrap"> <span class="PricingTable__header__price__amount">$15</span> <span class="PricingTable__header__price__month">tháng</span> </div> </div> <div class="PricingTable__header__title"> <h3 id="h-small-doanh-nghi-p">Small <small>doanh nghiệp</small> </h3> </div> <div class="PricingTable__header__description"> <ul> <li class="checkmark"> <span>Lịch sử chat không giới hạn</span> </li> <li class="checkmark"> <span>3 địa chỉ email</span> </li> <li class="checkmark"> <span>3 form liên hệ</span> </li> <li class="checkmark"> <span>1 API key</span> </li> </ul> </div> <div class="PricingTable__header__button"> <a href="/dang-ky-dung-thu/" class="Button Button--outline" title="Bạn đang xem xét sử dụng phần mềm chăm sóc khách hàng của LiveAgent? Chỉ cần điền thêm các thông tin bên dưới là bạn có thể bắt đầu quá trình dùng thử miễn phí, không yêu cầu ràng buộc, không cần thẻ tín dụng." hreflang="vi-VN" onover-preload="1"> <span>Dùng thử MIỄN PHÍ</span> </a> </div> </div> </div> <div class="BlockPricing__container__item "> <div class="PricingTable__header "> <div class="PricingTable__header__price"> <div class="PricingTable__header__price--wrap"> <span class="PricingTable__header__price__amount">$29</span> <span class="PricingTable__header__price__month">tháng</span> </div> </div> <div class="PricingTable__header__title"> <h3 id="h-medium-doanh-nghi-p">Medium <small>doanh nghiệp</small> </h3> </div> <div class="PricingTable__header__description"> <ul> <li class="italic"> <span>Mọi tính năng trong gói Smaill, có thêm</span> </li> <li class="checkmark"> <span>10 địa chỉ email</span> </li> <li class="checkmark"> <span>3 nút live chat</span> </li> <li class="checkmark"> <span>Quản lý các bộ phận</span> </li> </ul> </div> <div class="PricingTable__header__button"> <a href="/dang-ky-dung-thu/" class="Button Button--outline" title="Bạn đang xem xét sử dụng phần mềm chăm sóc khách hàng của LiveAgent? Chỉ cần điền thêm các thông tin bên dưới là bạn có thể bắt đầu quá trình dùng thử miễn phí, không yêu cầu ràng buộc, không cần thẻ tín dụng." hreflang="vi-VN" onover-preload="1"> <span>Dùng thử MIỄN PHÍ</span> </a> </div> </div> </div> <div class="BlockPricing__container__item "> <div class="PricingTable__header popular"> <div class="PricingTable__header__price"> <div class="PricingTable__header__price--wrap"> <span class="PricingTable__header__price__amount">$49</span> <span class="PricingTable__header__price__month">tháng</span> </div> </div> <p class="PricingTable__header__most-popular">Phổ biến nhất</p> <div class="PricingTable__header__title"> <h3 id="h-large-doanh-nghi-p">Large <small>doanh nghiệp</small> </h3> </div> <div class="PricingTable__header__description"> <ul> <li class="italic"> <span>Mọi thứ trong gói Medium, có thêm</span> </li> <li class="checkmark"> <span>40 địa chỉ email</span> </li> <li class="checkmark"> <span>10 nút live chat</span> </li> <li class="checkmark"> <span>WhatsApp</span> </li> </ul> </div> <div class="PricingTable__header__button"> <a href="/dang-ky-dung-thu/" class="Button Button--outline" title="Bạn đang xem xét sử dụng phần mềm chăm sóc khách hàng của LiveAgent? Chỉ cần điền thêm các thông tin bên dưới là bạn có thể bắt đầu quá trình dùng thử miễn phí, không yêu cầu ràng buộc, không cần thẻ tín dụng." hreflang="vi-VN" onover-preload="1"> <span>Dùng thử MIỄN PHÍ</span> </a> </div> </div> </div> <div class="BlockPricing__container__item BlockPricing__container__item--last "> <div class="PricingTable__header "> <div class="PricingTable__header__price"> <div class="PricingTable__header__price--wrap"> <span class="PricingTable__header__price__amount">$0</span> <span class="PricingTable__header__price__month">tháng</span> </div> </div> <div class="PricingTable__header__title"> <h3 id="h-min-ph">Miễn phí </h3> </div> <div class="PricingTable__header__description"> <ul> <li class="checkmark"> <span>Lịch sử ticket trong 7 ngày qua</span> </li> <li class="checkmark"> <span>1 địa chỉ email</span> </li> <li class="checkmark"> <span>1 nút chat</span> </li> <li class="checkmark"> <span>1 form liên hệ</span> </li> </ul> </div> <div class="PricingTable__header__button"> <a href="/dang-ky-tai-khoan-mien-phi/" class="Button Button--outline" title="Bạn muốn có một tài khoản miễn phí trên LiveAgent? Hãy đăng ký ngay, rất dễ dàng và chỉ mất vài phút để cài đặt." hreflang="vi-VN" onover-preload="1"> <span>Tạo</span> </a> </div> </div> </div> </div> <div class="BlockPricing__button"> <a href="/bang-phi-dich-vu/" class="Button Button--full" title="Các gói phí của LiveAgent khởi điểm ở mức $15/agent/tháng bao gồm các tính năng quản lý email bằng ticket, live chat, cơ sở tri thức và nhiều tiện ích khác. Trọn tất cả các tính năng chỉ $69/agent/tháng." hreflang="vi-VN" onover-preload="1"> <span>So sánh các gói phí</span> <span class="ButtonPricing--arrow">→</span> </a> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-148252bc Text Text--faq Content elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="148252bc" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4d6f0b26 wrapper" data-id="4d6f0b26" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-40f50fa7 elementor-widget elementor-widget-shortcode" data-id="40f50fa7" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"></div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-163ff5a1 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="163ff5a1" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-278b9888" data-id="278b9888" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-15655010 elementor-widget elementor-widget-shortcode" data-id="15655010" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"></div> </div> </div> </div> </div> </div> </section> </div> <div class="SimilarSources"> <div class="wrapper"> <div class="SimilarSources__title h3">Bài viết liên quan đếnPhần mềm CSKH trên mạng xã hội</div> <div class="urlslab-rel-res-items urlslab-rel-res-design-default urlslab-rel-res-items-with-image urlslab-rel-res-items-with-summary flowhunt-skip"><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.vn/tinh-nang/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="vi-VN" onover-preload="1"><img alt="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." data-src="https://assets.flowhunt.io/screenshots/df26e3b7df24943/47e967cb074b291b/1728894144_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="135"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.vn/tinh-nang/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="vi-VN" onover-preload="1">Tính năng</a></p><p class="urlslab-rel-res-item-summary">Khám phá các tính năng nổi bật của LiveAgent - phần mềm help desk đa kênh với hệ thống phiếu hỗ trợ, quản lý nhân viên, phát hiện trùng lặp, nhật ký kiểm tra, và nhiều hơn nữa. Nâng cao hiệu quả dịch vụ khách hàng với phân phối phiếu tự động, giờ làm việc linh hoạt, và tin nhắn soạn sẵn. Tìm hiểu thêm để tối ưu hóa trải nghiệm khách hàng của bạn!</p><a href="https://www.liveagent.vn/tinh-nang/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." class="urlslab-rel-res-item-arrow" hreflang="vi-VN" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.vn/nganh-cong-nghiep/dich-vu-thuong-mai-dien-tu/" title="Tìm hiểu cách cung cấp dịch vụ hỗ trợ khách hàng tốt nhất cho người tiêu dùng trực tuyến tương lai của bạn. LiveAgent có thể cho bạn thấy cách làm đúng." hreflang="vi-VN" onover-preload="1"><img alt="Tìm hiểu cách cung cấp dịch vụ hỗ trợ khách hàng tốt nhất cho người tiêu dùng trực tuyến tương lai của bạn. LiveAgent có thể cho bạn thấy cách làm đúng." data-src="https://www.liveagent.vn/wp/urlslab-download/70dde5c6cd0fa747170b21b00dfa7a7e/1729028473_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="136"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.vn/nganh-cong-nghiep/dich-vu-thuong-mai-dien-tu/" title="Tìm hiểu cách cung cấp dịch vụ hỗ trợ khách hàng tốt nhất cho người tiêu dùng trực tuyến tương lai của bạn. LiveAgent có thể cho bạn thấy cách làm đúng." hreflang="vi-VN" onover-preload="1">Phần mềm hỗ giúp cho ngành thương mại điện tử</a></p><p class="urlslab-rel-res-item-summary">Tìm hiểu cách cung cấp dịch vụ hỗ trợ khách hàng tốt nhất cho người tiêu dùng trực tuyến tương lai của bạn. 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Hãy xem qua bài review này và tìm hiểu cách thức nó hoạt động như thế nào trong các bài test của chúng tôi.</p><a href="https://www.liveagent.vn/reviews/review-phan-mem-cskh-tren-mang-xa-hoi-reamaze/zoho-desk-2/" title="Bạn đang xem xét sử dụng Zoho Desk cho dịch vụ CSKH trên mạng xã hội của mình? Hãy xem qua bài review này và tìm hiểu cách thức nó hoạt động như thế nào trong các bài test của chúng tôi." class="urlslab-rel-res-item-arrow" hreflang="vi-VN" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.vn/hoc-vien/nhung-thuc-hanh-tot-nhat-ve-dich-vu-khach-hang-tren-phuong-tien-truyen-thong-xa-hoi/" title="Phương tiện truyền thông xã hội đã thay đổi toàn bộ cách thức hoạt động thực sự của dịch vụ khách hàng. Toàn bộ chu trình khách hàng tiềm năng bắt đầu có một chút khác biệt." hreflang="vi-VN" onover-preload="1"><img alt="Phương tiện truyền thông xã hội đã thay đổi toàn bộ cách thức hoạt động thực sự của dịch vụ khách hàng. Toàn bộ chu trình khách hàng tiềm năng bắt đầu có một chút khác biệt." data-src="https://www.liveagent.vn/wp/urlslab-download/89ad7a9c986e200eb26d07f3fa74266c/1729036516_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="138"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.vn/hoc-vien/nhung-thuc-hanh-tot-nhat-ve-dich-vu-khach-hang-tren-phuong-tien-truyen-thong-xa-hoi/" title="Phương tiện truyền thông xã hội đã thay đổi toàn bộ cách thức hoạt động thực sự của dịch vụ khách hàng. Toàn bộ chu trình khách hàng tiềm năng bắt đầu có một chút khác biệt." hreflang="vi-VN" onover-preload="1">Dịch vụ khách hàng trên phương tiện truyền thông xã hội</a></p><p class="urlslab-rel-res-item-summary">Phương tiện truyền thông xã hội đã thay đổi toàn bộ cách thức hoạt động thực sự của dịch vụ khách hàng. Toàn bộ chu trình khách hàng tiềm năng bắt đầu có một chút khác biệt.</p><a href="https://www.liveagent.vn/hoc-vien/nhung-thuc-hanh-tot-nhat-ve-dich-vu-khach-hang-tren-phuong-tien-truyen-thong-xa-hoi/" title="Phương tiện truyền thông xã hội đã thay đổi toàn bộ cách thức hoạt động thực sự của dịch vụ khách hàng. Toàn bộ chu trình khách hàng tiềm năng bắt đầu có một chút khác biệt." class="urlslab-rel-res-item-arrow" hreflang="vi-VN" onover-preload="1"></a></div></div></div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/dang-ky-dung-thu/" class="Button Button--full" title="Bạn đang xem xét sử dụng phần mềm chăm sóc khách hàng của LiveAgent? Chỉ cần điền thêm các thông tin bên dưới là bạn có thể bắt đầu quá trình dùng thử miễn phí, không yêu cầu ràng buộc, không cần thẻ tín dụng." hreflang="vi-VN" onover-preload="1"> <span>Start 14-days free trial</span> </a> <a href="/dung-thu/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="Button Button--outline" title="Bạn có muốn tìm hiểu thêm về LiveAgent? 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transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="142"></picture> </div> </div> </section> <script> function showGoodHands() { const goodhands = document.querySelector('.GoodHands'); goodhands.classList.remove('hidden'); } window.addEventListener('load', () => { showGoodHands(); window.removeEventListener('load', showGoodHands); }); </script> <footer class="Footer urlslab-skip-keywords urlslab-skip-fragment" data-scrollsidebars="true" style="" urlslab-lazy-bgimage="https://www.liveagent.vn/app/themes/liveagent/assets/images/footer-bg.svg"> <div class="Footer__top"> <div class="wrapper"> <div class="Footer__top__row"> <div class="Footer__top__column"> <div class="nav_menu-110 widget_nav_menu"><div class="Footer__top__column__title Footer__top__column__title--image h5"><img alt="LiveAgent" data-src="https://www.liveagent.vn/app/themes/liveagent/assets/images/logo_liveagent_light.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="143">LiveAgent</div><div class="menu-footer-top-liveagent-vietnamese-container"><ul id="menu-footer-top-liveagent-vietnamese" class="menu"><li id="menu-item-748443"><a href="https://www.liveagent.vn/dung-thu/" title="Bạn có muốn tìm hiểu thêm về LiveAgent? Yêu cầu bản demo miễn phí để tìm hiểu thêm về LiveAgent và cách nó có thể giúp bạn thành công." hreflang="vi-VN" onover-preload="1">Bản demo</a></li> <li id="menu-item-932472"><a href="https://www.liveagent.vn/bang-phi-dich-vu/" title="Các gói phí của LiveAgent khởi điểm ở mức $15/agent/tháng bao gồm các tính năng quản lý email bằng ticket, live chat, cơ sở tri thức và nhiều tiện ích khác. Trọn tất cả các tính năng chỉ $69/agent/tháng." hreflang="vi-VN" onover-preload="1">Bảng phí</a></li> <li id="menu-item-748444"><a href="https://www.liveagent.vn/tinh-nang/" title="Khám phá các tính năng nổi bật của LiveAgent - phần mềm help desk đa kênh với hệ thống phiếu hỗ trợ, quản lý nhân viên, phát hiện trùng lặp, nhật ký kiểm tra, và nhiều hơn nữa. Nâng cao hiệu quả dịch vụ khách hàng với phân phối phiếu tự động, giờ làm việc linh hoạt, và tin nhắn soạn sẵn. Tìm hiểu thêm để tối ưu hóa trải nghiệm khách hàng của bạn!" hreflang="vi-VN" onover-preload="1">Tính năng</a></li> <li id="menu-item-748445"><a href="https://www.liveagent.vn/tich-hop/" title="Khám phá cách tối đa hóa giá trị phần mềm helpdesk của bạn với tích hợp LiveAgent. Tăng sự hài lòng của khách hàng qua các plugin, ứng dụng đa dạng và tích hợp VoIP từ các đối tác hàng đầu như CallTo365, AstraQom, GDMS, và nhiều hơn. Truy cập để tìm hiểu cách tối ưu hóa quy trình làm việc và đơn giản hóa công việc kinh doanh của bạn." hreflang="vi-VN" onover-preload="1">Tích hợp</a></li> <li id="menu-item-454819"><a href="https://www.liveagent.vn/giai-phap-thay-the-cho-cac-phan-mem-ho-tro-khach-hang/" title="Dịch vụ khách hàng tuyệt vời đi đôi với phần mềm hỗ trợ khách hàng hiệu quả. Hãy dùng thử LiveAgent với phiên bản dùng thử miễn phí 14 ngày. Giúp bạn xây dựng mối quan hệ với khách hàng cũng như doanh thu." hreflang="vi-VN" onover-preload="1">Giải pháp thay thế</a></li> <li id="menu-item-818044"><a href="https://www.liveagent.vn/tong-quan/" title="Cái nhìn tổng quan về LiveAgent và khám phá tất cả các công cụ và tính năng tuyệt vời trong ứng dụng help desk đa kênh của chúng tôi. Hãy dùng thử ngay hôm nay và cải thiện dịch vụ khách hàng của bạn." hreflang="vi-VN" onover-preload="1">Giới thiệu sơ nét</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-112 widget_nav_menu"><div class="Footer__top__column__title h5">Hỗ trợ</div><div class="menu-footer-top-support-vietnamese-container"><ul id="menu-footer-top-support-vietnamese" class="menu"><li id="menu-item-454826"><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Cổng thông tin hỗ trợ</a></li> <li id="menu-item-454827"><a href="https://www.liveagent.vn/chuyen-doi-du-lieu-sang-liveagent/" title="Việc chuyển đổi sang LiveAgent rất dễ dàng bằng một trong các plugin hiện có của chúng tôi. LiveAgent đã được dịch ra 43 thứ tiếng kèm các widget (tiện ích) ngôn ngữ. LiveAgent hỗ trợ gói dùng miễn phí trọn đời cũng như ba gói dùng có tính phí ưu đãi khác." hreflang="vi-VN" onover-preload="1">Di chuyển dữ liệu</a></li> <li id="menu-item-454828"><a href="https://status.liveagent.com/" title="Check the real-time status of LiveAgent services. All systems are operating normally, including admin panel, call and video functions, ticket operations, and email services. Stay updated with the latest service status." hreflang="en">Trạng thái hệ thống</a></li> <li id="menu-item-454829"><a href="https://changelog.liveagent.com/" title="Discover the latest updates and improvements in LiveAgent's changelog. Stay informed about new features, bug fixes, and enhancements to optimize your customer service experience. Visit now for detailed insights!" hreflang="en">Nhật ký cập nhật</a></li> <li id="menu-item-454831"><a href="https://www.liveagent.vn/yeu-cau-de-xuat/" title="Tùy chỉnh LiveAgent theo nhu cầu của bạn với yêu cầu đề xuất dễ dàng. Trải nghiệm dịch vụ khách hàng hoàn hảo với hơn 139 tiện ích và 190 tích hợp. Liên hệ ngay để nhận tư vấn và hỗ trợ 24/7 từ đội ngũ chuyên nghiệp và tận hưởng bản dùng thử miễn phí 14 ngày!" hreflang="vi-VN" onover-preload="1">Yêu cầu báo phí</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-113 widget_nav_menu"><div class="Footer__top__column__title h5">Công ty</div><div class="menu-footer-top-company-vietnamese-container"><ul id="menu-footer-top-company-vietnamese" class="menu"><li id="menu-item-454769"><a href="https://www.liveagent.vn/ve-chung-toi/ve-liveagent/" title="Khám phá LiveAgent - phần mềm helpdesk tiên phong ra đời từ nhu cầu thực tế, hiện phục vụ hơn 150 triệu người dùng và 40.000 doanh nghiệp trên toàn cầu. Tìm hiểu sứ mệnh và tầm nhìn của chúng tôi, nơi dịch vụ khách hàng xuất sắc trở thành tiêu chuẩn. Tham gia cộng đồng khách hàng hài lòng của chúng tôi và cải thiện dịch vụ khách hàng của bạn ngay hôm nay! Bắt đầu dùng thử miễn phí 14 ngày không cần thẻ tín dụng." hreflang="vi-VN" onover-preload="1">Về chúng tôi</a></li> <li id="menu-item-454778"><a href="https://www.liveagent.vn/chung-nhan-giai-thuong/" title="Khám phá những chứng nhận và giải thưởng danh giá mà LiveAgent đã giành được, khẳng định vị thế hàng đầu trong ngành phần mềm hỗ trợ khách hàng và live chat. Trải nghiệm dịch vụ chất lượng với hỗ trợ khách hàng 24/7, không cần thông tin thẻ tín dụng. Dùng thử miễn phí ngay!" hreflang="vi-VN" onover-preload="1">Giải thưởng và chứng nhận</a></li> <li id="menu-item-748427"><a href="https://www.liveagent.vn/cau-chuyen-thanh-cong/" title="Công ty cung cấp các giải pháp VoIP và hỗ trợ khách hàng. Có blog, học viện, hội thảo trực tuyến và các mẫu template. Công ty có đánh giá tốt từ khách hàng và giải thưởng. Có chương trình Affiliate và đối tác kinh doanh. Có phần mềm CSKH, thoại VoIP, self-service, tổng đài và hệ thống quản lý khiếu nại. Công cụ tính toán chi phí cũng được cung cấp." hreflang="vi-VN" onover-preload="1">Review của khách hàng</a></li> <li id="menu-item-953278"><a href="https://www.liveagent.vn/tich-hop/#cac-doi-tac-voip" title="Khám phá cách tối đa hóa giá trị phần mềm helpdesk của bạn với tích hợp LiveAgent. Tăng sự hài lòng của khách hàng qua các plugin, ứng dụng đa dạng và tích hợp VoIP từ các đối tác hàng đầu như CallTo365, AstraQom, GDMS, và nhiều hơn. Truy cập để tìm hiểu cách tối ưu hóa quy trình làm việc và đơn giản hóa công việc kinh doanh của bạn." hreflang="vi-VN" onover-preload="1">Đối tác VoIP</a></li> <li id="menu-item-454782"><a href="https://www.liveagent.vn/chuong-trinh-lien-ket/" title="Chương trình affiliate của LiveAgent cung cấp báo cáo thời gian thực về doanh số bán hàng, lưu lượng truy cập, số dư tài khoản và hoạt động tổng thể của bạn. Hãy tham gia chương trình affiliate của chúng tôi ngay hôm nay." hreflang="vi-VN" onover-preload="1">Chương trình affiliate</a></li> <li id="menu-item-748430"><a href="https://www.liveagent.com/about/impressum/" title="Explore LiveAgent's Impressum page for essential business details of Quality Unit, s.r.o. in Bratislava, Slovakia, including CEO contacts, registration info, and identification numbers. Start a 14-day free trial and join our satisfied clients in delivering exceptional customer support." hreflang="en-US" onover-preload="1">Thông tin pháp lý</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-114 widget_nav_menu"><div class="Footer__top__column__title h5">Kiến thức</div><div class="menu-footer-top-learn-vietnamese-container"><ul id="menu-footer-top-learn-vietnamese" class="menu"><li id="menu-item-748431"><a href="https://www.liveagent.vn/blog/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="vi-VN" onover-preload="1">Blog</a></li> <li id="menu-item-748433"><a href="https://www.liveagent.vn/thuat-ngu-ho-tro-khach-hang/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="vi-VN" onover-preload="1">Thuật ngữ</a></li> <li id="menu-item-748434"><a href="https://www.liveagent.vn/hoc-vien/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="vi-VN" onover-preload="1">Học viện</a></li> <li id="menu-item-748435"><a href="https://www.liveagent.vn/mau-template/" title="Khám phá bộ sưu tập mẫu email chuyên nghiệp từ LiveAgent giúp bạn tối ưu hóa dịch vụ khách hàng với các mẫu như email chào mừng, tri ân, đào tạo khách hàng và thông báo ra mắt sản phẩm. 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transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="149"> <span class="fakeChatButton__msg bottom">Vui lòng chấp nhận cookie của chúng tôi trước khi gửi form liên hệ.</span> </div> <span class="ContactUs__menu--link ContactUs__menu--link__form red" onclick="showContactForm()" data-target="contactUsForm" data-close-target="contactUsMenu"> Form liên hệ <img class="ContactUs__icon" data-src="https://www.liveagent.vn/app/themes/liveagent/assets/images/contact/form.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="150"> </span> </li> <li class="ContactUs__menu--item"> <button class="ContactUs__menu--link violet" onclick="contactUsMessenger();" data-close-target="contactUsMenu" rel="nofollow noopener external">Messenger<img class="ContactUs__icon" data-src="https://www.liveagent.vn/app/themes/liveagent/assets/images/contact/messenger.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="151"></button> </li> <li class="ContactUs__menu--item whatsapp"> <button class="ContactUs__menu--link green" data-message="Hi! I am contacting you from https://www.liveagent.vn/phan-mem-cskh-tren-mang-xa-hoi/ and I am contacting you about..." onclick="contactUsWhatsApp(this);" data-close-target="contactUsMenu" rel="nofollow noopener external"> Whatsapp <img class="ContactUs__icon" data-src="https://www.liveagent.vn/app/themes/liveagent/assets/images/contact/whatsapp.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="152"> </button> </li> <li class="ContactUs__menu--item"> <div class="ContactUs__menu--link fakeChatButton hidden"> <span class="fakeChatButton__text">Live Chat</span> <div class="ContactUs__icon fakeChatButton__icon"></div> <span class="fakeChatButton__msg">Xin vui lòng chấp nhận cookie của chúng tôi trước khi bắt đầu trò chuyện.</span> </div> <span class="ContactUs__menu--link chat orange" id="chatBtn" data-close-target="contactUsMenu"> Chat with an agent </span> </li> <li class="ContactUs__menu--item chatbot"> <div class="ContactUs__menu--link fakeChatButton hidden"> <span class="fakeChatButton__text">Chat with a bot</span> <img class="ContactUs__icon" data-src="https://www.liveagent.vn/app/themes/liveagent/assets/images/contact/chatbot.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="153"> <span class="fakeChatButton__msg">Xin vui lòng chấp nhận cookie của chúng tôi trước khi bắt đầu trò chuyện.</span> </div> <button class="ContactUs__menu--link blue" id="chatBot" data-close-target="contactUsMenu" rel="nofollow noopener external"> Chat with a bot <img class="ContactUs__icon" data-src="https://www.liveagent.vn/app/themes/liveagent/assets/images/contact/chatbot.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="154"> </button> </li> </ul> </nav> </div> <script> const contactUsBtn = document.querySelector('.ContactUs__button'); const statusUrl = 'https://status.liveagent.com/'; contactUsBtn.addEventListener('click', async () => { const chatbotScriptSet = document.getElementById('fh-chatbot-script'); const menu = document.querySelector('.ContactUs__menu--wrap'); const statusInfo = document.querySelector('#contactUsStatus'); if ( menu?.classList.contains('hidden') ) { if( ! chatbotScriptSet ) { const chatbotScript = document.createElement('script'); chatbotScript.setAttribute('id', 'fh-chatbot-script'); chatbotScript.innerHTML = ` loadChatBot({ chatbotId: 'ee7cb389-4f00-441f-a287-07a43f72f1e3', workspaceId: '4d1adbc8-edfa-48c1-b93a-a8096d28f5e7', btnTarget: '#chatBot'}); `; document.querySelector('body').appendChild(chatbotScript); } const serviceStatus = await quStatusWidget.getStatus().then( ( result ) => { return displayStatusIndicator( result ); }); if ( serviceStatus === 'outage' ) { const statusInfoLink = statusInfo.querySelector(`[data-status^=${serviceStatus}]`); statusInfoLink.style.display = 'flex'; statusInfoLink.addEventListener( 'click', () => window.open( statusUrl, '_blank' ) ); } } }) const quStatusWidget = { statusJsonUrl: `${statusUrl}/status.json`, async fetchJson() { try { const data = await fetch(this.statusJsonUrl); return await data.json(); } catch (error) { console.log(error); } }, async getStatus() { const status = await this.fetchJson(); return status; } }; function displayStatusIndicator(serviceStatus) { let statusClass = 'ok'; if ( !serviceStatus ) { return 'unavailable'; } if (serviceStatus?.outages?.length > 0) { statusClass = 'outage'; } if (serviceStatus?.degradations?.length > 0) { statusClass = 'degradation'; } return statusClass; } function contactUsWhatsApp( element ) { const message = element.getAttribute( 'data-message' ); const number = '17862041375'; const whatsappLink = 'https://wa.me/' + number + '?text=' + encodeURIComponent( message ); window.open( whatsappLink, '_blank' ); } function contactUsMessenger() { const facebookLink = 'https://m.me/LiveAgent/'; window.open( facebookLink, '_blank' ); } </script> <script> const gtmChatButton = document.querySelector( ".ContactUs__menu--link.chat" ); const gtmNewsletterButton = document.querySelector( ".Newsletter__form button" ); if ( gtmChatButton !== null ) { gtmChatButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'live_chat_contact' }); }); } if ( gtmNewsletterButton !== null ) { gtmNewsletterButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'newsletter_subscription' }); }); } document.addEventListener( 'DOMContentLoaded', ( e ) => { if ( document.querySelector( '.Content .yoast-table-of-contents' ) ) { const heights = { placeholderHeight: 0, stickyHeaderHeight: 0 }; let checked = false; function updateHeights() { const placeholder = document.querySelector( '.compact-header__placeholder' ); const stickyHeader = document.querySelector( '.compact-header__placeholder .compact-header--sticky' ); if ( placeholder ) { heights.placeholderHeight = placeholder.offsetHeight; } if ( stickyHeader ) { heights.stickyHeaderHeight = stickyHeader.offsetHeight; } } function checkScroll() { if ( ! checked && window.scrollY >= heights.placeholderHeight * 2 ) { updateHeights(); checked = true; window.removeEventListener( 'scroll', checkScroll ); } } function handleLinkClick( event ) { event.preventDefault(); const targetId = this.getAttribute( 'href' ).substring( 1 ); const targetElement = document.getElementById( targetId ); if ( targetElement ) { const { placeholderHeight, stickyHeaderHeight } = heights; const defaultSubHeaderHeight = 73; const offset = stickyHeaderHeight || defaultSubHeaderHeight; const targetPosition = targetElement.offsetTop + placeholderHeight - offset; window.scrollTo( { top: targetPosition, behavior: 'smooth' } ); } } updateHeights(); window.addEventListener( 'scroll', checkScroll ); document.querySelectorAll( '.yoast-table-of-contents li a' ).forEach( ( link ) => link.addEventListener( 'click', handleLinkClick ) ); } } ); </script> </body> </html>