CINXE.COM

<!DOCTYPE html> <html class="client-nojs vector-feature-language-in-header-disabled vector-feature-language-in-main-page-header-disabled vector-feature-sticky-header-disabled vector-feature-page-tools-pinned-disabled vector-feature-toc-pinned-clientpref-1 vector-feature-main-menu-pinned-disabled vector-feature-limited-width-clientpref-1 vector-feature-limited-width-content-enabled vector-feature-custom-font-size-clientpref-1 vector-feature-appearance-pinned-clientpref-1 vector-feature-night-mode-disabled skin-theme-clientpref-day vector-toc-available" lang="en" dir="ltr"> <head> <meta charset="UTF-8"> <title>Phabricator/Help/Two-factor Authentication Resets - MediaWiki</title> <script>(function(){var className="client-js vector-feature-language-in-header-disabled vector-feature-language-in-main-page-header-disabled vector-feature-sticky-header-disabled vector-feature-page-tools-pinned-disabled vector-feature-toc-pinned-clientpref-1 vector-feature-main-menu-pinned-disabled vector-feature-limited-width-clientpref-1 vector-feature-limited-width-content-enabled vector-feature-custom-font-size-clientpref-1 vector-feature-appearance-pinned-clientpref-1 vector-feature-night-mode-disabled skin-theme-clientpref-day vector-toc-available";var cookie=document.cookie.match(/(?:^|; )mediawikiwikimwclientpreferences=([^;]+)/);if(cookie){cookie[1].split('%2C').forEach(function(pref){className=className.replace(new RegExp('(^| )'+pref.replace(/-clientpref-\w+$|[^\w-]+/g,'')+'-clientpref-\\w+( |$)'),'$1'+pref+'$2');});}document.documentElement.className=className;}());RLCONF={"wgBreakFrames":false,"wgSeparatorTransformTable":["",""],"wgDigitTransformTable":["",""], "wgDefaultDateFormat":"dmy","wgMonthNames":["","January","February","March","April","May","June","July","August","September","October","November","December"],"wgRequestId":"0e037abf-f347-4d96-b127-0419a926b5d8","wgCanonicalNamespace":"","wgCanonicalSpecialPageName":false,"wgNamespaceNumber":0,"wgPageName":"Phabricator/Help/Two-factor_Authentication_Resets","wgTitle":"Phabricator/Help/Two-factor Authentication Resets","wgCurRevisionId":6806217,"wgRevisionId":6806217,"wgArticleId":375702,"wgIsArticle":true,"wgIsRedirect":false,"wgAction":"view","wgUserName":null,"wgUserGroups":["*"],"wgCategories":["Phabricator"],"wgPageViewLanguage":"en","wgPageContentLanguage":"en","wgPageContentModel":"wikitext","wgRelevantPageName":"Phabricator/Help/Two-factor_Authentication_Resets","wgRelevantArticleId":375702,"wgIsProbablyEditable":true,"wgRelevantPageIsProbablyEditable":true,"wgRestrictionEdit":[],"wgRestrictionMove":[],"wgNoticeProject":"mediawiki","wgCiteReferencePreviewsActive":true, "wgMediaViewerOnClick":true,"wgMediaViewerEnabledByDefault":true,"wgVisualEditor":{"pageLanguageCode":"en","pageLanguageDir":"ltr","pageVariantFallbacks":"en"},"wgMFDisplayWikibaseDescriptions":{"search":true,"watchlist":true,"tagline":false,"nearby":true},"wgWMESchemaEditAttemptStepOversample":false,"wgWMEPageLength":3000,"wgCentralAuthMobileDomain":false,"wgEditSubmitButtonLabelPublish":true,"wgDiscussionToolsFeaturesEnabled":{"replytool":true,"newtopictool":true,"sourcemodetoolbar":true,"topicsubscription":false,"autotopicsub":false,"visualenhancements":false,"visualenhancements_reply":false,"visualenhancements_pageframe":false},"wgDiscussionToolsFallbackEditMode":"visual","wgULSPosition":"personal","wgULSisCompactLinksEnabled":true,"wgVector2022LanguageInHeader":false,"wgULSisLanguageSelectorEmpty":false,"wgCheckUserClientHintsHeadersJsApi":["brands","architecture","bitness","fullVersionList","mobile","model","platform","platformVersion"]};RLSTATE={"ext.globalCssJs.user.styles": "ready","site.styles":"ready","user.styles":"ready","ext.globalCssJs.user":"ready","user":"ready","user.options":"loading","ext.discussionTools.init.styles":"ready","oojs-ui-core.styles":"ready","oojs-ui.styles.indicators":"ready","mediawiki.widgets.styles":"ready","oojs-ui-core.icons":"ready","skins.vector.search.codex.styles":"ready","skins.vector.styles":"ready","skins.vector.icons":"ready","ext.wikimediamessages.styles":"ready","ext.visualEditor.desktopArticleTarget.noscript":"ready","ext.uls.pt":"ready","wikibase.client.init":"ready","ext.wikimediaBadges":"ready"};RLPAGEMODULES=["site","mediawiki.page.ready","skins.vector.js","ext.centralNotice.geoIP","ext.centralNotice.startUp","ext.urlShortener.toolbar","ext.centralauth.centralautologin","mmv.bootstrap","ext.visualEditor.desktopArticleTarget.init","ext.visualEditor.targetLoader","ext.echo.centralauth","ext.discussionTools.init","ext.eventLogging","ext.wikimediaEvents","ext.navigationTiming","ext.uls.compactlinks", "ext.uls.interface","ext.checkUser.clientHints"];</script> <script>(RLQ=window.RLQ||[]).push(function(){mw.loader.impl(function(){return["user.options@12s5i",function($,jQuery,require,module){mw.user.tokens.set({"patrolToken":"+\\","watchToken":"+\\","csrfToken":"+\\"}); }];});});</script> <link rel="stylesheet" href="/w/load.php?lang=en&modules=ext.discussionTools.init.styles%7Cext.uls.pt%7Cext.visualEditor.desktopArticleTarget.noscript%7Cext.wikimediaBadges%7Cext.wikimediamessages.styles%7Cmediawiki.widgets.styles%7Coojs-ui-core.icons%2Cstyles%7Coojs-ui.styles.indicators%7Cskins.vector.icons%2Cstyles%7Cskins.vector.search.codex.styles%7Cwikibase.client.init&only=styles&skin=vector-2022"> <script async="" src="/w/load.php?lang=en&modules=startup&only=scripts&raw=1&skin=vector-2022"></script> <meta name="ResourceLoaderDynamicStyles" content=""> <link rel="stylesheet" href="/w/load.php?lang=en&modules=site.styles&only=styles&skin=vector-2022"> <meta name="generator" content="MediaWiki 1.44.0-wmf.4"> <meta name="referrer" content="origin"> <meta name="referrer" content="origin-when-cross-origin"> <meta name="robots" content="max-image-preview:standard"> <meta name="format-detection" content="telephone=no"> <meta name="viewport" content="width=1120"> <meta property="og:site_name" content="MediaWiki"> <meta property="og:title" content="Phabricator/Help/Two-factor Authentication Resets - MediaWiki"> <meta property="og:type" content="website"> <link rel="preconnect" href="//upload.wikimedia.org"> <link rel="alternate" media="only screen and (max-width: 640px)" href="//m.mediawiki.org/wiki/Phabricator/Help/Two-factor_Authentication_Resets"> <link rel="alternate" type="application/x-wiki" title="Edit" href="/w/index.php?title=Phabricator/Help/Two-factor_Authentication_Resets&action=edit"> <link rel="apple-touch-icon" href="/static/apple-touch/mediawiki.png"> <link rel="icon" href="/static/favicon/mediawiki.ico"> <link rel="search" type="application/opensearchdescription+xml" href="/w/rest.php/v1/search" title="MediaWiki (en)"> <link rel="EditURI" type="application/rsd+xml" href="//www.mediawiki.org/w/api.php?action=rsd"> <link rel="canonical" href="https://www.mediawiki.org/wiki/Phabricator/Help/Two-factor_Authentication_Resets"> <link rel="license" href="https://creativecommons.org/licenses/by-sa/4.0/"> <link rel="alternate" type="application/atom+xml" title="MediaWiki Atom feed" href="/w/index.php?title=Special:RecentChanges&feed=atom"> <link rel="dns-prefetch" href="//meta.wikimedia.org" /> <link rel="dns-prefetch" href="//login.wikimedia.org"> </head> <body class="ext-discussiontools-replytool-enabled ext-discussiontools-newtopictool-enabled ext-discussiontools-sourcemodetoolbar-enabled skin--responsive skin-vector skin-vector-search-vue mediawiki ltr sitedir-ltr mw-hide-empty-elt ns-0 ns-subject mw-editable page-Phabricator_Help_Two-factor_Authentication_Resets rootpage-Phabricator skin-vector-2022 action-view"><a class="mw-jump-link" href="#bodyContent">Jump to content</a> <div class="vector-header-container"> <header class="vector-header mw-header"> <div class="vector-header-start"> <nav class="vector-main-menu-landmark" aria-label="Site"> <div id="vector-main-menu-dropdown" class="vector-dropdown vector-main-menu-dropdown vector-button-flush-left vector-button-flush-right" > <input type="checkbox" id="vector-main-menu-dropdown-checkbox" role="button" aria-haspopup="true" data-event-name="ui.dropdown-vector-main-menu-dropdown" class="vector-dropdown-checkbox " aria-label="Main menu" > <label id="vector-main-menu-dropdown-label" for="vector-main-menu-dropdown-checkbox" class="vector-dropdown-label cdx-button cdx-button--fake-button cdx-button--fake-button--enabled cdx-button--weight-quiet cdx-button--icon-only " aria-hidden="true" ><span class="vector-icon mw-ui-icon-menu mw-ui-icon-wikimedia-menu"></span> <span class="vector-dropdown-label-text">Main menu</span> </label> <div class="vector-dropdown-content"> <div id="vector-main-menu-unpinned-container" class="vector-unpinned-container"> <div id="vector-main-menu" class="vector-main-menu vector-pinnable-element"> <div class="vector-pinnable-header vector-main-menu-pinnable-header vector-pinnable-header-unpinned" data-feature-name="main-menu-pinned" data-pinnable-element-id="vector-main-menu" data-pinned-container-id="vector-main-menu-pinned-container" data-unpinned-container-id="vector-main-menu-unpinned-container" > <div class="vector-pinnable-header-label">Main menu</div> <button class="vector-pinnable-header-toggle-button vector-pinnable-header-pin-button" data-event-name="pinnable-header.vector-main-menu.pin">move to sidebar</button> <button class="vector-pinnable-header-toggle-button vector-pinnable-header-unpin-button" data-event-name="pinnable-header.vector-main-menu.unpin">hide</button> </div> <div id="p-navigation" class="vector-menu mw-portlet mw-portlet-navigation" > <div class="vector-menu-heading"> Navigation </div> <div class="vector-menu-content"> <ul class="vector-menu-content-list"> <li id="n-mainpage-description" class="mw-list-item"><a href="/wiki/MediaWiki" title="Visit the main page [z]" accesskey="z"><span>Main page</span></a></li><li id="n-mw-download" class="mw-list-item"><a href="/wiki/Download"><span>Get MediaWiki</span></a></li><li id="n-mw-extensions" class="mw-list-item"><a href="/wiki/Special:MyLanguage/Category:Extensions"><span>Get extensions</span></a></li><li id="n-blog-text" class="mw-list-item"><a href="https://techblog.wikimedia.org/"><span>Tech blog</span></a></li><li id="n-mw-contribute" class="mw-list-item"><a href="/wiki/Special:MyLanguage/How_to_contribute"><span>Contribute</span></a></li> </ul> </div> </div> <div id="p-support" class="vector-menu mw-portlet mw-portlet-support" > <div class="vector-menu-heading"> Support </div> <div class="vector-menu-content"> <ul class="vector-menu-content-list"> <li id="n-help" class="mw-list-item"><a href="/wiki/Special:MyLanguage/Help:Contents" title="The place to find out"><span>User help</span></a></li><li id="n-mw-faq" class="mw-list-item"><a href="/wiki/Special:MyLanguage/Manual:FAQ"><span>FAQ</span></a></li><li id="n-mw-manual" class="mw-list-item"><a href="/wiki/Special:MyLanguage/Manual:Contents"><span>Technical manual</span></a></li><li id="n-mw-supportdesk" class="mw-list-item"><a href="/wiki/Project:Support_desk"><span>Support desk</span></a></li><li id="n-mw-communication" class="mw-list-item"><a href="/wiki/Special:MyLanguage/Communication"><span>Communication</span></a></li> </ul> </div> </div> <div id="p-development" class="vector-menu mw-portlet mw-portlet-development" > <div class="vector-menu-heading"> Development </div> <div class="vector-menu-content"> <ul class="vector-menu-content-list"> <li id="n-mw-developerportal" class="mw-list-item"><a href="https://developer.wikimedia.org/"><span>Developer portal</span></a></li><li id="n-svn-statistics" class="mw-list-item"><a href="/wiki/Development_statistics"><span>Code statistics</span></a></li> </ul> </div> </div> <div id="p-mediawiki.org" class="vector-menu mw-portlet mw-portlet-mediawiki_org" > <div class="vector-menu-heading"> mediawiki.org </div> <div class="vector-menu-content"> <ul class="vector-menu-content-list"> <li id="n-portal" class="mw-list-item"><a href="/wiki/Project:Help" title="About the project, what you can do, where to find things"><span>Community portal</span></a></li><li id="n-recentchanges" class="mw-list-item"><a href="/wiki/Special:RecentChanges" title="A list of recent changes in the wiki [r]" accesskey="r"><span>Recent changes</span></a></li><li id="n-mw-translate" class="mw-list-item"><a href="/wiki/Special:LanguageStats"><span>Translate content</span></a></li><li id="n-randompage" class="mw-list-item"><a href="/wiki/Special:Random" title="Load a random page [x]" accesskey="x"><span>Random page</span></a></li><li id="n-mw-discussion" class="mw-list-item"><a href="/wiki/Project:Village_Pump"><span>Village pump</span></a></li><li id="n-Sandboxlink-portlet-label" class="mw-list-item"><a href="/wiki/Project:Sandbox"><span>Sandbox</span></a></li> </ul> </div> </div> <div id="p-lang" class="vector-menu mw-portlet mw-portlet-lang" > <div class="vector-menu-heading"> In other languages </div> <div class="vector-menu-content"> <ul class="vector-menu-content-list"> </ul> <div class="after-portlet after-portlet-lang"><span class="wb-langlinks-add wb-langlinks-link"><a href="https://www.wikidata.org/wiki/Special:NewItem?site=mediawikiwiki&page=Phabricator%2FHelp%2FTwo-factor+Authentication+Resets" title="Add interlanguage links" class="wbc-editpage">Add links</a></span></div> </div> </div> </div> </div> </div> </div> </nav> <a href="/wiki/MediaWiki" class="mw-logo"> <img class="mw-logo-icon" src="/static/images/icons/mediawikiwiki.svg" alt="" aria-hidden="true" height="50" width="50"> <span class="mw-logo-container skin-invert"> <img class="mw-logo-wordmark" alt="MediaWiki" src="/static/images/mobile/copyright/mediawikiwiki-wordmark.svg" style="width: 7.5em; height: 1.125em;"> </span> </a> </div> <div class="vector-header-end"> <div id="p-search" role="search" class="vector-search-box-vue vector-search-box-collapses vector-search-box-show-thumbnail vector-search-box-auto-expand-width vector-search-box"> <a href="/wiki/Special:Search" class="cdx-button cdx-button--fake-button cdx-button--fake-button--enabled cdx-button--weight-quiet cdx-button--icon-only search-toggle" title="Search MediaWiki [f]" accesskey="f"><span class="vector-icon mw-ui-icon-search mw-ui-icon-wikimedia-search"></span> <span>Search</span> </a> <div class="vector-typeahead-search-container"> <div class="cdx-typeahead-search cdx-typeahead-search--show-thumbnail cdx-typeahead-search--auto-expand-width"> <form action="/w/index.php" id="searchform" class="cdx-search-input cdx-search-input--has-end-button"> <div id="simpleSearch" class="cdx-search-input__input-wrapper" data-search-loc="header-moved"> <div class="cdx-text-input cdx-text-input--has-start-icon"> <input class="cdx-text-input__input" type="search" name="search" placeholder="Search MediaWiki" aria-label="Search MediaWiki" autocapitalize="sentences" title="Search MediaWiki [f]" accesskey="f" id="searchInput" > <span class="cdx-text-input__icon cdx-text-input__start-icon"></span> </div> <input type="hidden" name="title" value="Special:Search"> </div> <button class="cdx-button cdx-search-input__end-button">Search</button> </form> </div> </div> </div> <nav class="vector-user-links vector-user-links-wide" aria-label="Personal tools"> <div class="vector-user-links-main"> <div id="p-vector-user-menu-preferences" class="vector-menu mw-portlet" > <div class="vector-menu-content"> <ul class="vector-menu-content-list"> <li id="ca-uls" class="mw-list-item active user-links-collapsible-item"><a data-mw="interface" href="#" class="uls-trigger cdx-button cdx-button--fake-button cdx-button--fake-button--enabled cdx-button--weight-quiet"><span class="vector-icon mw-ui-icon-wikimedia-language mw-ui-icon-wikimedia-wikimedia-language"></span> <span>English</span></a> </li> </ul> </div> </div> <div id="p-vector-user-menu-userpage" class="vector-menu mw-portlet emptyPortlet" > <div class="vector-menu-content"> <ul class="vector-menu-content-list"> </ul> </div> </div> <nav class="vector-appearance-landmark" aria-label="Appearance"> <div id="vector-appearance-dropdown" class="vector-dropdown " title="Change the appearance of the page's font size, width, and color" > <input type="checkbox" id="vector-appearance-dropdown-checkbox" role="button" aria-haspopup="true" data-event-name="ui.dropdown-vector-appearance-dropdown" class="vector-dropdown-checkbox " aria-label="Appearance" > <label id="vector-appearance-dropdown-label" for="vector-appearance-dropdown-checkbox" class="vector-dropdown-label cdx-button cdx-button--fake-button cdx-button--fake-button--enabled cdx-button--weight-quiet cdx-button--icon-only " aria-hidden="true" ><span class="vector-icon mw-ui-icon-appearance mw-ui-icon-wikimedia-appearance"></span> <span class="vector-dropdown-label-text">Appearance</span> </label> <div class="vector-dropdown-content"> <div id="vector-appearance-unpinned-container" class="vector-unpinned-container"> </div> </div> </div> </nav> <div id="p-vector-user-menu-notifications" class="vector-menu mw-portlet emptyPortlet" > <div class="vector-menu-content"> <ul class="vector-menu-content-list"> </ul> </div> </div> <div id="p-vector-user-menu-overflow" class="vector-menu mw-portlet" > <div class="vector-menu-content"> <ul class="vector-menu-content-list"> <li id="pt-sitesupport-2" class="user-links-collapsible-item mw-list-item user-links-collapsible-item"><a data-mw="interface" href="https://donate.wikimedia.org/?utm_source=donate&utm_medium=sidebar&utm_campaign=spontaneous&uselang=en" class=""><span>Donate</span></a> </li> <li id="pt-createaccount-2" class="user-links-collapsible-item mw-list-item user-links-collapsible-item"><a data-mw="interface" href="/w/index.php?title=Special:CreateAccount&returnto=Phabricator%2FHelp%2FTwo-factor+Authentication+Resets" title="You are encouraged to create an account and log in; however, it is not mandatory" class=""><span>Create account</span></a> </li> <li id="pt-login-2" class="user-links-collapsible-item mw-list-item user-links-collapsible-item"><a data-mw="interface" href="/w/index.php?title=Special:UserLogin&returnto=Phabricator%2FHelp%2FTwo-factor+Authentication+Resets" title="You are encouraged to log in; however, it is not mandatory [o]" accesskey="o" class=""><span>Log in</span></a> </li> </ul> </div> </div> </div> <div id="vector-user-links-dropdown" class="vector-dropdown vector-user-menu vector-button-flush-right vector-user-menu-logged-out" title="More options" > <input type="checkbox" id="vector-user-links-dropdown-checkbox" role="button" aria-haspopup="true" data-event-name="ui.dropdown-vector-user-links-dropdown" class="vector-dropdown-checkbox " aria-label="Personal tools" > <label id="vector-user-links-dropdown-label" for="vector-user-links-dropdown-checkbox" class="vector-dropdown-label cdx-button cdx-button--fake-button cdx-button--fake-button--enabled cdx-button--weight-quiet cdx-button--icon-only " aria-hidden="true" ><span class="vector-icon mw-ui-icon-ellipsis mw-ui-icon-wikimedia-ellipsis"></span> <span class="vector-dropdown-label-text">Personal tools</span> </label> <div class="vector-dropdown-content"> <div id="p-personal" class="vector-menu mw-portlet mw-portlet-personal user-links-collapsible-item" title="User menu" > <div class="vector-menu-content"> <ul class="vector-menu-content-list"> <li id="pt-sitesupport" class="user-links-collapsible-item mw-list-item"><a href="https://donate.wikimedia.org/?utm_source=donate&utm_medium=sidebar&utm_campaign=spontaneous&uselang=en"><span>Donate</span></a></li><li id="pt-createaccount" class="user-links-collapsible-item mw-list-item"><a href="/w/index.php?title=Special:CreateAccount&returnto=Phabricator%2FHelp%2FTwo-factor+Authentication+Resets" title="You are encouraged to create an account and log in; however, it is not mandatory"><span class="vector-icon mw-ui-icon-userAdd mw-ui-icon-wikimedia-userAdd"></span> <span>Create account</span></a></li><li id="pt-login" class="user-links-collapsible-item mw-list-item"><a href="/w/index.php?title=Special:UserLogin&returnto=Phabricator%2FHelp%2FTwo-factor+Authentication+Resets" title="You are encouraged to log in; however, it is not mandatory [o]" accesskey="o"><span class="vector-icon mw-ui-icon-logIn mw-ui-icon-wikimedia-logIn"></span> <span>Log in</span></a></li> </ul> </div> </div> <div id="p-user-menu-anon-editor" class="vector-menu mw-portlet mw-portlet-user-menu-anon-editor" > <div class="vector-menu-heading"> Pages for logged out editors <a href="/wiki/Help:Introduction" aria-label="Learn more about editing"><span>learn more</span></a> </div> <div class="vector-menu-content"> <ul class="vector-menu-content-list"> <li id="pt-anoncontribs" class="mw-list-item"><a href="/wiki/Special:MyContributions" title="A list of edits made from this IP address [y]" accesskey="y"><span>Contributions</span></a></li><li id="pt-anontalk" class="mw-list-item"><a href="/wiki/Special:MyTalk" title="Discussion about edits from this IP address [n]" accesskey="n"><span>Talk</span></a></li> </ul> </div> </div> </div> </div> </nav> </div> </header> </div> <div class="mw-page-container"> <div class="mw-page-container-inner"> <div class="vector-sitenotice-container"> <div id="siteNotice"></div> </div> <div class="vector-column-start"> <div class="vector-main-menu-container"> <div id="mw-navigation"> <nav id="mw-panel" class="vector-main-menu-landmark" aria-label="Site"> <div id="vector-main-menu-pinned-container" class="vector-pinned-container"> </div> </nav> </div> </div> <div class="vector-sticky-pinned-container"> <nav id="mw-panel-toc" aria-label="Contents" data-event-name="ui.sidebar-toc" class="mw-table-of-contents-container vector-toc-landmark"> <div id="vector-toc-pinned-container" class="vector-pinned-container"> <div id="vector-toc" class="vector-toc vector-pinnable-element"> <div class="vector-pinnable-header vector-toc-pinnable-header vector-pinnable-header-pinned" data-feature-name="toc-pinned" data-pinnable-element-id="vector-toc" > <h2 class="vector-pinnable-header-label">Contents</h2> <button class="vector-pinnable-header-toggle-button vector-pinnable-header-pin-button" data-event-name="pinnable-header.vector-toc.pin">move to sidebar</button> <button class="vector-pinnable-header-toggle-button vector-pinnable-header-unpin-button" data-event-name="pinnable-header.vector-toc.unpin">hide</button> </div> <ul class="vector-toc-contents" id="mw-panel-toc-list"> <li id="toc-mw-content-text" class="vector-toc-list-item vector-toc-level-1"> <a href="#" class="vector-toc-link"> <div class="vector-toc-text">Beginning</div> </a> </li> <li id="toc-Steps_to_request_a_multi-factor_authentication_reset" class="vector-toc-list-item vector-toc-level-1 vector-toc-list-item-expanded"> <a class="vector-toc-link" href="#Steps_to_request_a_multi-factor_authentication_reset"> <div class="vector-toc-text"> <span class="vector-toc-numb">1</span> <span>Steps to request a multi-factor authentication reset</span> </div> </a> <ul id="toc-Steps_to_request_a_multi-factor_authentication_reset-sublist" class="vector-toc-list"> </ul> </li> </ul> </div> </div> </nav> </div> </div> <div class="mw-content-container"> <main id="content" class="mw-body"> <header class="mw-body-header vector-page-titlebar"> <nav aria-label="Contents" class="vector-toc-landmark"> <div id="vector-page-titlebar-toc" class="vector-dropdown vector-page-titlebar-toc vector-button-flush-left" > <input type="checkbox" id="vector-page-titlebar-toc-checkbox" role="button" aria-haspopup="true" data-event-name="ui.dropdown-vector-page-titlebar-toc" class="vector-dropdown-checkbox " aria-label="Toggle the table of contents" > <label id="vector-page-titlebar-toc-label" for="vector-page-titlebar-toc-checkbox" class="vector-dropdown-label cdx-button cdx-button--fake-button cdx-button--fake-button--enabled cdx-button--weight-quiet cdx-button--icon-only " aria-hidden="true" ><span class="vector-icon mw-ui-icon-listBullet mw-ui-icon-wikimedia-listBullet"></span> <span class="vector-dropdown-label-text">Toggle the table of contents</span> </label> <div class="vector-dropdown-content"> <div id="vector-page-titlebar-toc-unpinned-container" class="vector-unpinned-container"> </div> </div> </div> </nav> <h1 id="firstHeading" class="firstHeading mw-first-heading"><span class="mw-page-title-main">Phabricator/Help/Two-factor Authentication Resets</span></h1> <div class="mw-indicators"> </div> </header> <div class="vector-page-toolbar"> <div class="vector-page-toolbar-container"> <div id="left-navigation"> <nav aria-label="Namespaces"> <div id="p-associated-pages" class="vector-menu vector-menu-tabs mw-portlet mw-portlet-associated-pages" > <div class="vector-menu-content"> <ul class="vector-menu-content-list"> <li id="ca-nstab-main" class="selected vector-tab-noicon mw-list-item"><a href="/wiki/Phabricator/Help/Two-factor_Authentication_Resets" title="View the content page [c]" accesskey="c"><span>Page</span></a></li><li id="ca-talk" class="vector-tab-noicon mw-list-item"><a href="/wiki/Talk:Phabricator/Help/Two-factor_Authentication_Resets" rel="discussion" title="Discussion about the content page [t]" accesskey="t"><span>Discussion</span></a></li> </ul> </div> </div> <div id="vector-variants-dropdown" class="vector-dropdown emptyPortlet" > <input type="checkbox" id="vector-variants-dropdown-checkbox" role="button" aria-haspopup="true" data-event-name="ui.dropdown-vector-variants-dropdown" class="vector-dropdown-checkbox " aria-label="Change language variant" > <label id="vector-variants-dropdown-label" for="vector-variants-dropdown-checkbox" class="vector-dropdown-label cdx-button cdx-button--fake-button cdx-button--fake-button--enabled cdx-button--weight-quiet" aria-hidden="true" ><span class="vector-dropdown-label-text">English</span> </label> <div class="vector-dropdown-content"> <div id="p-variants" class="vector-menu mw-portlet mw-portlet-variants emptyPortlet" > <div class="vector-menu-content"> <ul class="vector-menu-content-list"> </ul> </div> </div> </div> </div> </nav> </div> <div id="right-navigation" class="vector-collapsible"> <nav aria-label="Views"> <div id="p-views" class="vector-menu vector-menu-tabs mw-portlet mw-portlet-views" > <div class="vector-menu-content"> <ul class="vector-menu-content-list"> <li id="ca-view" class="selected vector-tab-noicon mw-list-item"><a href="/wiki/Phabricator/Help/Two-factor_Authentication_Resets"><span>Read</span></a></li><li id="ca-edit" class="vector-tab-noicon mw-list-item"><a href="/w/index.php?title=Phabricator/Help/Two-factor_Authentication_Resets&action=edit" title="Edit the source code of this page [e]" accesskey="e"><span>Edit</span></a></li><li id="ca-history" class="vector-tab-noicon mw-list-item"><a href="/w/index.php?title=Phabricator/Help/Two-factor_Authentication_Resets&action=history" title="Past revisions of this page [h]" accesskey="h"><span>View history</span></a></li> </ul> </div> </div> </nav> <nav class="vector-page-tools-landmark" aria-label="Page tools"> <div id="vector-page-tools-dropdown" class="vector-dropdown vector-page-tools-dropdown" > <input type="checkbox" id="vector-page-tools-dropdown-checkbox" role="button" aria-haspopup="true" data-event-name="ui.dropdown-vector-page-tools-dropdown" class="vector-dropdown-checkbox " aria-label="Tools" > <label id="vector-page-tools-dropdown-label" for="vector-page-tools-dropdown-checkbox" class="vector-dropdown-label cdx-button cdx-button--fake-button cdx-button--fake-button--enabled cdx-button--weight-quiet" aria-hidden="true" ><span class="vector-dropdown-label-text">Tools</span> </label> <div class="vector-dropdown-content"> <div id="vector-page-tools-unpinned-container" class="vector-unpinned-container"> <div id="vector-page-tools" class="vector-page-tools vector-pinnable-element"> <div class="vector-pinnable-header vector-page-tools-pinnable-header vector-pinnable-header-unpinned" data-feature-name="page-tools-pinned" data-pinnable-element-id="vector-page-tools" data-pinned-container-id="vector-page-tools-pinned-container" data-unpinned-container-id="vector-page-tools-unpinned-container" > <div class="vector-pinnable-header-label">Tools</div> <button class="vector-pinnable-header-toggle-button vector-pinnable-header-pin-button" data-event-name="pinnable-header.vector-page-tools.pin">move to sidebar</button> <button class="vector-pinnable-header-toggle-button vector-pinnable-header-unpin-button" data-event-name="pinnable-header.vector-page-tools.unpin">hide</button> </div> <div id="p-cactions" class="vector-menu mw-portlet mw-portlet-cactions emptyPortlet vector-has-collapsible-items" title="More options" > <div class="vector-menu-heading"> Actions </div> <div class="vector-menu-content"> <ul class="vector-menu-content-list"> <li id="ca-more-view" class="selected vector-more-collapsible-item mw-list-item"><a href="/wiki/Phabricator/Help/Two-factor_Authentication_Resets"><span>Read</span></a></li><li id="ca-more-edit" class="vector-more-collapsible-item mw-list-item"><a href="/w/index.php?title=Phabricator/Help/Two-factor_Authentication_Resets&action=edit" title="Edit the source code of this page [e]" accesskey="e"><span>Edit</span></a></li><li id="ca-more-history" class="vector-more-collapsible-item mw-list-item"><a href="/w/index.php?title=Phabricator/Help/Two-factor_Authentication_Resets&action=history"><span>View history</span></a></li> </ul> </div> </div> <div id="p-tb" class="vector-menu mw-portlet mw-portlet-tb" > <div class="vector-menu-heading"> General </div> <div class="vector-menu-content"> <ul class="vector-menu-content-list"> <li id="t-whatlinkshere" class="mw-list-item"><a href="/wiki/Special:WhatLinksHere/Phabricator/Help/Two-factor_Authentication_Resets" title="A list of all wiki pages that link here [j]" accesskey="j"><span>What links here</span></a></li><li id="t-recentchangeslinked" class="mw-list-item"><a href="/wiki/Special:RecentChangesLinked/Phabricator/Help/Two-factor_Authentication_Resets" rel="nofollow" title="Recent changes in pages linked from this page [k]" accesskey="k"><span>Related changes</span></a></li><li id="t-upload" class="mw-list-item"><a href="//commons.wikimedia.org/wiki/Special:UploadWizard" title="Upload files [u]" accesskey="u"><span>Upload file</span></a></li><li id="t-specialpages" class="mw-list-item"><a href="/wiki/Special:SpecialPages" title="A list of all special pages [q]" accesskey="q"><span>Special pages</span></a></li><li id="t-permalink" class="mw-list-item"><a href="/w/index.php?title=Phabricator/Help/Two-factor_Authentication_Resets&oldid=6806217" title="Permanent link to this revision of this page"><span>Permanent link</span></a></li><li id="t-info" class="mw-list-item"><a href="/w/index.php?title=Phabricator/Help/Two-factor_Authentication_Resets&action=info" title="More information about this page"><span>Page information</span></a></li><li id="t-cite" class="mw-list-item"><a href="/w/index.php?title=Special:CiteThisPage&page=Phabricator%2FHelp%2FTwo-factor_Authentication_Resets&id=6806217&wpFormIdentifier=titleform" title="Information on how to cite this page"><span>Cite this page</span></a></li><li id="t-urlshortener" class="mw-list-item"><a href="/w/index.php?title=Special:UrlShortener&url=https%3A%2F%2Fwww.mediawiki.org%2Fwiki%2FPhabricator%2FHelp%2FTwo-factor_Authentication_Resets"><span>Get shortened URL</span></a></li><li id="t-urlshortener-qrcode" class="mw-list-item"><a href="/w/index.php?title=Special:QrCode&url=https%3A%2F%2Fwww.mediawiki.org%2Fwiki%2FPhabricator%2FHelp%2FTwo-factor_Authentication_Resets"><span>Download QR code</span></a></li> </ul> </div> </div> <div id="p-coll-print_export" class="vector-menu mw-portlet mw-portlet-coll-print_export" > <div class="vector-menu-heading"> Print/export </div> <div class="vector-menu-content"> <ul class="vector-menu-content-list"> <li id="coll-create_a_book" class="mw-list-item"><a href="/w/index.php?title=Special:Book&bookcmd=book_creator&referer=Phabricator%2FHelp%2FTwo-factor+Authentication+Resets"><span>Create a book</span></a></li><li id="coll-download-as-rl" class="mw-list-item"><a href="/w/index.php?title=Special:DownloadAsPdf&page=Phabricator%2FHelp%2FTwo-factor_Authentication_Resets&action=show-download-screen"><span>Download as PDF</span></a></li><li id="t-print" class="mw-list-item"><a href="/w/index.php?title=Phabricator/Help/Two-factor_Authentication_Resets&printable=yes" title="Printable version of this page [p]" accesskey="p"><span>Printable version</span></a></li> </ul> </div> </div> <div id="p-wikibase-otherprojects" class="vector-menu mw-portlet mw-portlet-wikibase-otherprojects emptyPortlet" > <div class="vector-menu-heading"> In other projects </div> <div class="vector-menu-content"> <ul class="vector-menu-content-list"> </ul> </div> </div> </div> </div> </div> </div> </nav> </div> </div> </div> <div class="vector-column-end"> <div class="vector-sticky-pinned-container"> <nav class="vector-page-tools-landmark" aria-label="Page tools"> <div id="vector-page-tools-pinned-container" class="vector-pinned-container"> </div> </nav> <nav class="vector-appearance-landmark" aria-label="Appearance"> <div id="vector-appearance-pinned-container" class="vector-pinned-container"> <div id="vector-appearance" class="vector-appearance vector-pinnable-element"> <div class="vector-pinnable-header vector-appearance-pinnable-header vector-pinnable-header-pinned" data-feature-name="appearance-pinned" data-pinnable-element-id="vector-appearance" data-pinned-container-id="vector-appearance-pinned-container" data-unpinned-container-id="vector-appearance-unpinned-container" > <div class="vector-pinnable-header-label">Appearance</div> <button class="vector-pinnable-header-toggle-button vector-pinnable-header-pin-button" data-event-name="pinnable-header.vector-appearance.pin">move to sidebar</button> <button class="vector-pinnable-header-toggle-button vector-pinnable-header-unpin-button" data-event-name="pinnable-header.vector-appearance.unpin">hide</button> </div> </div> </div> </nav> </div> </div> <div id="bodyContent" class="vector-body" aria-labelledby="firstHeading" data-mw-ve-target-container> <div class="vector-body-before-content"> <div id="siteSub" class="noprint">From mediawiki.org</div> </div> <div id="contentSub"><div id="mw-content-subtitle"><div class="subpages">< <bdi dir="ltr"><a href="/wiki/Phabricator" title="Phabricator">Phabricator</a></bdi> | <bdi dir="ltr"><a href="/wiki/Phabricator/Help" title="Phabricator/Help">Help</a></bdi></div></div></div> <div id="mw-content-text" class="mw-body-content"><div class="mw-content-ltr mw-parser-output" lang="en" dir="ltr"><p>Phabricator allows <a rel="nofollow" class="external text" href="https://we.phorge.it/book/phorge/article/multi_factor_auth/">multi-factor authentication</a> to protect your account in the event that your password is compromised. Wikimedia's Phabricator instance uses Time-based One-Time Passwords using an open standard which integrates with several mobile applications such as Google Authenticator, Authy, or <a href="https://en.wikipedia.org/wiki/en:FreeOTP" class="extiw" title="w:en:FreeOTP">FreeOTP</a>. </p><p><span style="position: relative; top: -2px;"><span typeof="mw:File"><span><img alt="Warning" src="//upload.wikimedia.org/wikipedia/commons/thumb/b/bf/OOjs_UI_icon_notice-destructive.svg/18px-OOjs_UI_icon_notice-destructive.svg.png" decoding="async" width="18" height="18" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/commons/thumb/b/bf/OOjs_UI_icon_notice-destructive.svg/27px-OOjs_UI_icon_notice-destructive.svg.png 1.5x, //upload.wikimedia.org/wikipedia/commons/thumb/b/bf/OOjs_UI_icon_notice-destructive.svg/36px-OOjs_UI_icon_notice-destructive.svg.png 2x" data-file-width="20" data-file-height="20"/></span></span></span> <b>Warning:</b> Phabricator does not offer backup codes for multi-factor authentication. If you lose access to your second-factor device, you must have put your <a href="https://en.wikipedia.org/wiki/Template:User_committed_identity" class="extiw" title="w:Template:User committed identity">user committed identity hash</a> on your wiki user page at least one month before requesting a multi-factor authentication reset. <b>You will permanently lose access to your Phabricator account unless you can complete the reset instructions below.</b> </p> <div class="mw-heading mw-heading2 ext-discussiontools-init-section"><h2 id="Steps_to_request_a_multi-factor_authentication_reset" data-mw-thread-id="h-Steps_to_request_a_multi-factor_authentication_reset"><span data-mw-comment-start="" id="h-Steps_to_request_a_multi-factor_authentication_reset"></span>Steps to request a multi-factor authentication reset<span data-mw-comment-end="h-Steps_to_request_a_multi-factor_authentication_reset"></span></h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Phabricator/Help/Two-factor_Authentication_Resets&action=edit&section=1" title="Edit section: Steps to request a multi-factor authentication reset"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <ul><li>Preferred method: Via a user committed identity hash and if you can still log into Phabricator: <ul><li>Make sure that your user committed identity hash has been on your wiki user page for more than a month</li> <li>Double-check that your Phabricator account is connected to your MediaWiki user account by going to your Phabricator user profile</li> <li><a class="external text" href="https://phabricator.wikimedia.org/maniphest/task/edit/form/1/?projects=Phabricator">File a task under Phabricator</a> including a link to your wiki page which includes your user committed identity hash and explicitly ask for creating a custom private Paste to verify your user committed identity hash</li> <li>Let a Phabricator admin <a href="https://phabricator.wikimedia.org/paste/edit/form/45/" class="extiw" title="phab:paste/edit/form/45/">create a custom private Paste</a> in Phabricator and provide the link to that Paste in the Phabricator task <ul><li>This requires setting both the "Visible To" field and the "Editable by" field of the Paste to "Subscribers"</li> <li>This requires to add your Phabricator user name and the Phabricator name of that someone to the "Subscribers" field of the Paste</li></ul></li> <li>Once you have received the link to that Paste, click "Edit Paste" and paste your text phrase</li> <li>Add a comment in the Phabricator task that you've provided your text phrase</li> <li>Let a Phabricator admin compare your text phrase in your Paste with the user committed identity hash on your wiki user page (via sha512sum), and the date of your wiki user page edit</li> <li>Let a Phabricator <a href="https://wikitech.wikimedia.org/wiki/Phabricator#Removing_Two_Factor_Authentication" class="extiw" title="wikitech:Phabricator">admin with shell access reset your access</a></li></ul></li> <li>Via manual verification (if you cannot log into Phabricator anymore): <ul><li>Contact a <a href="https://phabricator.wikimedia.org/people/query/DktdoFyuGYMN/#R" class="extiw" title="phab:people/query/DktdoFyuGYMN/">Phabricator admin</a> who knows your face (to map it to the account linked from your Phabricator profile) for a video call to verify your request (this is required because an attacker could have also taken over your MediaWiki or LDAP user account) <ul><li>The Phabricator admin must check on your Phabricator user profile that your Phabricator account is connected to your MediaWiki user account</li> <li>Let a Phabricator <a href="https://wikitech.wikimedia.org/wiki/Phabricator#Removing_Two_Factor_Authentication" class="extiw" title="wikitech:Phabricator">admin with shell access reset your access</a></li></ul></li> <li>If this is not possible, post your request on <a href="/wiki/Talk:Phabricator/Help" title="Talk:Phabricator/Help">Talk:Phabricator/Help</a> - maybe third-party people could be found who are known both to you and a Phabricator admin who can help verify your request</li></ul></li></ul>    </div><noscript><img src="https://login.wikimedia.org/wiki/Special:CentralAutoLogin/start?type=1x1" alt="" width="1" height="1" style="border: none; position: absolute;"></noscript> <div class="printfooter" data-nosnippet="">Retrieved from "<a dir="ltr" href="https://www.mediawiki.org/w/index.php?title=Phabricator/Help/Two-factor_Authentication_Resets&oldid=6806217">https://www.mediawiki.org/w/index.php?title=Phabricator/Help/Two-factor_Authentication_Resets&oldid=6806217</a>"</div></div> <div id="catlinks" class="catlinks" data-mw="interface"><div id="mw-normal-catlinks" class="mw-normal-catlinks"><a href="/wiki/Special:Categories" title="Special:Categories">Category</a>: <ul><li><a href="/wiki/Category:Phabricator" title="Category:Phabricator">Phabricator</a></li></ul></div></div> </div> </main> </div> <div class="mw-footer-container"> <footer id="footer" class="mw-footer" > <ul id="footer-info"> <li id="footer-info-lastmod"> This page was last edited on 22 October 2024, at 02:53.</li> <li id="footer-info-copyright">Text is available under the <a rel="nofollow" class="external text" href="https://creativecommons.org/licenses/by-sa/4.0/deed.en">Creative Commons Attribution-ShareAlike License</a>; additional terms may apply. Text in <a class="external text" href="https://www.mediawiki.org/wiki/Special:MyLanguage/Help:Contents">the Help: namespace</a> is available under the <a rel="nofollow" class="external text" href="https://creativecommons.org/publicdomain/zero/1.0/">Creative Commons CC0 License</a>. By using this site, you agree to the <a class="external text" href="https://foundation.wikimedia.org/wiki/Special:MyLanguage/Policy:Terms_of_Use">Terms of Use</a> and <a class="external text" href="https://foundation.wikimedia.org/wiki/Special:MyLanguage/Policy:Privacy_policy">Privacy Policy</a>.</li> </ul> <ul id="footer-places"> <li id="footer-places-privacy"><a href="https://foundation.wikimedia.org/wiki/Special:MyLanguage/Policy:Privacy_policy">Privacy policy</a></li> <li id="footer-places-about"><a href="/wiki/Project:About">About mediawiki.org</a></li> <li id="footer-places-disclaimers"><a href="/wiki/Project:General_disclaimer">Disclaimers</a></li> <li id="footer-places-wm-codeofconduct"><a href="https://www.mediawiki.org/wiki/Special:MyLanguage/Code_of_Conduct">Code of Conduct</a></li> <li id="footer-places-developers"><a href="https://developer.wikimedia.org">Developers</a></li> <li id="footer-places-statslink"><a href="https://stats.wikimedia.org/#/www.mediawiki.org">Statistics</a></li> <li id="footer-places-cookiestatement"><a href="https://foundation.wikimedia.org/wiki/Special:MyLanguage/Policy:Cookie_statement">Cookie statement</a></li> <li id="footer-places-mobileview"><a href="//m.mediawiki.org/w/index.php?title=Phabricator/Help/Two-factor_Authentication_Resets&mobileaction=toggle_view_mobile" class="noprint stopMobileRedirectToggle">Mobile view</a></li> </ul> <ul id="footer-icons" class="noprint"> <li id="footer-copyrightico"><a href="https://wikimediafoundation.org/" class="cdx-button cdx-button--fake-button cdx-button--size-large cdx-button--fake-button--enabled"><img src="/static/images/footer/wikimedia-button.svg" width="84" height="29" alt="Wikimedia Foundation" loading="lazy"></a></li> <li id="footer-poweredbyico"><a href="https://www.mediawiki.org/" class="cdx-button cdx-button--fake-button cdx-button--size-large cdx-button--fake-button--enabled"><img src="/w/resources/assets/poweredby_mediawiki.svg" alt="Powered by MediaWiki" width="88" height="31" loading="lazy"></a></li> </ul> </footer> </div> </div> </div> <div class="vector-settings" id="p-dock-bottom"> <ul></ul> </div><script>(RLQ=window.RLQ||[]).push(function(){mw.config.set({"wgHostname":"mw-web.codfw.main-f69cdc8f6-pqfbt","wgBackendResponseTime":108,"wgDiscussionToolsPageThreads":[{"headingLevel":2,"name":"h-","type":"heading","level":0,"id":"h-Steps_to_request_a_multi-factor_authentication_reset","replies":[]}],"wgPageParseReport":{"discussiontools":{"limitreport-timeusage":"0.005"},"limitreport":{"cputime":"0.014","walltime":"0.020","ppvisitednodes":{"value":16,"limit":1000000},"postexpandincludesize":{"value":135,"limit":2097152},"templateargumentsize":{"value":0,"limit":2097152},"expansiondepth":{"value":4,"limit":100},"expensivefunctioncount":{"value":0,"limit":500},"unstrip-depth":{"value":0,"limit":20},"unstrip-size":{"value":0,"limit":5000000},"entityaccesscount":{"value":0,"limit":400},"timingprofile":["100.00% 4.277 1 Template:Warning","100.00% 4.277 1 -total"]},"cachereport":{"origin":"mw-web.eqiad.canary-cb845fb78-zsgb9","timestamp":"20241121042108","ttl":2592000,"transientcontent":false}}});});</script> </body> </html>