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class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/first-steps/how-create-listing/">How to list your items</a></div></div></div></div><div class="mobile-menu__sub-link-item-menu-block"><div class="mobile-menu__sub-block-title"><span>How to use an eBay seller account</span><svg class="mobile-menu__sub-link-item-arrow" width="12" height="6" viewBox="0 0 12 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.43253e-05 1.04907e-06L6.00003 6L12 0L10 1.74844e-07L6.00004 4L2.00006 8.74222e-07L6.43253e-05 1.04907e-06Z"></path></svg></div><div class="mobile-menu__content-wrap"><div class="mobile-menu__content"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/first-steps/how-use-ebay-seller-account/">How to use an eBay seller account</a></div></div></div></div><div class="mobile-menu__sub-link-item-menu-block"><div class="mobile-menu__sub-block-title"><span>Meet our sellers</span><svg class="mobile-menu__sub-link-item-arrow" width="12" height="6" viewBox="0 0 12 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.43253e-05 1.04907e-06L6.00003 6L12 0L10 1.74844e-07L6.00004 4L2.00006 8.74222e-07L6.43253e-05 1.04907e-06Z"></path></svg></div><div class="mobile-menu__content-wrap"><div class="mobile-menu__content"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/first-steps/meet-our-sellers/">Meet our sellers</a></div></div></div></div><div class="mobile-menu__sub-link-item-menu-block"><div class="mobile-menu__sub-block-title"><span>Education</span><svg class="mobile-menu__sub-link-item-arrow" width="12" height="6" viewBox="0 0 12 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.43253e-05 1.04907e-06L6.00003 6L12 0L10 1.74844e-07L6.00004 4L2.00006 8.74222e-07L6.43253e-05 1.04907e-06Z"></path></svg></div><div class="mobile-menu__content-wrap"><div class="mobile-menu__content"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/first-steps/education/">Education</a></div></div></div></div></div></div></div></div><div class="mobile-menu__link-item"><div class="mobile-menu__link-item-inner"><span>Shipping</span><svg class="mobile-menu__link-item-arrow" width="12" height="6" viewBox="0 0 12 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.43253e-05 1.04907e-06L6.00003 6L12 0L10 1.74844e-07L6.00004 4L2.00006 8.74222e-07L6.43253e-05 1.04907e-06Z"></path></svg></div><div class="mobile-menu__link-item-menu"><div class="mobile-menu__sub-link-item-menu"><div class="mobile-menu__sub-link-item-menu-list"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/shipping/">Shipping</a></div><div class="mobile-menu__sub-link-item-menu-block"><div class="mobile-menu__sub-block-title"><span>How to set up your shipping</span><svg class="mobile-menu__sub-link-item-arrow" width="12" height="6" viewBox="0 0 12 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.43253e-05 1.04907e-06L6.00003 6L12 0L10 1.74844e-07L6.00004 4L2.00006 8.74222e-07L6.43253e-05 1.04907e-06Z"></path></svg></div><div class="mobile-menu__content-wrap"><div class="mobile-menu__content"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/shipping/how-set-your-delivery-options/">How to set up your shipping</a></div></div></div></div><div class="mobile-menu__sub-link-item-menu-block"><div class="mobile-menu__sub-block-title"><span>Shipping tips and best practice</span><svg class="mobile-menu__sub-link-item-arrow" width="12" height="6" viewBox="0 0 12 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.43253e-05 1.04907e-06L6.00003 6L12 0L10 1.74844e-07L6.00004 4L2.00006 8.74222e-07L6.43253e-05 1.04907e-06Z"></path></svg></div><div class="mobile-menu__content-wrap"><div class="mobile-menu__content"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/shipping/shipping-tips-and-best-practice/">Shipping tips and best practice</a></div></div></div></div><div class="mobile-menu__sub-link-item-menu-block"><a rel="" target="_self" class="mobile-menu__sub-block-title" href="/en/shipping/ebay-international-shipping/">eBay International Shipping Program is being expanded to international sellers</a><div class="mobile-menu__content-wrap"><div class="mobile-menu__content"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/shipping/ebay-international-shipping/">eBay International Shipping Program is being expanded to international sellers</a></div></div></div></div></div></div></div></div><div class="mobile-menu__link-item"><div class="mobile-menu__link-item-inner"><span>Manage listings</span><svg class="mobile-menu__link-item-arrow" width="12" height="6" viewBox="0 0 12 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.43253e-05 1.04907e-06L6.00003 6L12 0L10 1.74844e-07L6.00004 4L2.00006 8.74222e-07L6.43253e-05 1.04907e-06Z"></path></svg></div><div class="mobile-menu__link-item-menu"><div class="mobile-menu__sub-link-item-menu"><div class="mobile-menu__sub-link-item-menu-list"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/listings/">Manage listings</a></div><div class="mobile-menu__sub-link-item-menu-block"><div class="mobile-menu__sub-block-title"><span>How to optimize your listings</span><svg class="mobile-menu__sub-link-item-arrow" width="12" height="6" viewBox="0 0 12 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.43253e-05 1.04907e-06L6.00003 6L12 0L10 1.74844e-07L6.00004 4L2.00006 8.74222e-07L6.43253e-05 1.04907e-06Z"></path></svg></div><div class="mobile-menu__content-wrap"><div class="mobile-menu__content"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/listings/how-optimize-your-listings/">How to optimize your listings</a></div></div></div></div><div class="mobile-menu__sub-link-item-menu-block"><div class="mobile-menu__sub-block-title"><span>Limits</span><svg class="mobile-menu__sub-link-item-arrow" width="12" height="6" viewBox="0 0 12 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.43253e-05 1.04907e-06L6.00003 6L12 0L10 1.74844e-07L6.00004 4L2.00006 8.74222e-07L6.43253e-05 1.04907e-06Z"></path></svg></div><div class="mobile-menu__content-wrap"><div class="mobile-menu__content"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/listings/limits/">Limits</a></div></div></div></div><div class="mobile-menu__sub-link-item-menu-block"><div class="mobile-menu__sub-block-title"><span>Listing on eBay international sites</span><svg class="mobile-menu__sub-link-item-arrow" width="12" height="6" viewBox="0 0 12 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.43253e-05 1.04907e-06L6.00003 6L12 0L10 1.74844e-07L6.00004 4L2.00006 8.74222e-07L6.43253e-05 1.04907e-06Z"></path></svg></div><div class="mobile-menu__content-wrap"><div class="mobile-menu__content"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/listings/regional-sites/">Listing on eBay international sites</a></div></div></div></div><div class="mobile-menu__sub-link-item-menu-block"><a rel="" target="_self" class="mobile-menu__sub-block-title" href="/en/listings/update-item-specifics-bulk/">Update item specifics in bulk using the file download/upload feature</a><div class="mobile-menu__content-wrap"><div class="mobile-menu__content"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/listings/update-item-specifics-bulk/">Update item specifics in bulk using the file download/upload feature</a></div></div></div></div><div class="mobile-menu__sub-link-item-menu-block"><a rel="" target="_self" class="mobile-menu__sub-block-title" href="/en/listings/ebay-bulk-listing-tools/">eBay bulk listing tools</a><div class="mobile-menu__content-wrap"><div class="mobile-menu__content"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/listings/ebay-bulk-listing-tools/">eBay bulk listing tools</a></div></div></div></div><div class="mobile-menu__sub-link-item-menu-block"><a rel="" target="_self" class="mobile-menu__sub-block-title" href="/en/listings/how-to-list-and-deliver-digital-items-on-ebay/">How to list and deliver digital items on eBay</a><div class="mobile-menu__content-wrap"><div class="mobile-menu__content"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/listings/how-to-list-and-deliver-digital-items-on-ebay/">How to list and deliver digital items on eBay</a></div></div></div></div></div></div></div></div><div class="mobile-menu__link-item"><div class="mobile-menu__link-item-inner"><span>Seller performance</span><svg class="mobile-menu__link-item-arrow" width="12" height="6" viewBox="0 0 12 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.43253e-05 1.04907e-06L6.00003 6L12 0L10 1.74844e-07L6.00004 4L2.00006 8.74222e-07L6.43253e-05 1.04907e-06Z"></path></svg></div><div class="mobile-menu__link-item-menu"><div class="mobile-menu__sub-link-item-menu"><div class="mobile-menu__sub-link-item-menu-list"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/seller-performance/">Seller performance</a></div><div class="mobile-menu__sub-link-item-menu-block"><div class="mobile-menu__sub-block-title"><span>Seller performance</span><svg class="mobile-menu__sub-link-item-arrow" width="12" height="6" viewBox="0 0 12 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.43253e-05 1.04907e-06L6.00003 6L12 0L10 1.74844e-07L6.00004 4L2.00006 8.74222e-07L6.43253e-05 1.04907e-06Z"></path></svg></div><div class="mobile-menu__content-wrap"><div class="mobile-menu__content"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/seller-performance/seller-level-and-sales/">Seller performance</a></div></div></div></div><div class="mobile-menu__sub-link-item-menu-block"><div class="mobile-menu__sub-block-title"><span>Feedback</span><svg class="mobile-menu__sub-link-item-arrow" width="12" height="6" viewBox="0 0 12 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.43253e-05 1.04907e-06L6.00003 6L12 0L10 1.74844e-07L6.00004 4L2.00006 8.74222e-07L6.43253e-05 1.04907e-06Z"></path></svg></div><div class="mobile-menu__content-wrap"><div class="mobile-menu__content"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/seller-performance/feedback/">Feedback</a></div></div></div></div><div class="mobile-menu__sub-link-item-menu-block"><div class="mobile-menu__sub-block-title"><span>Disputes and seller protection</span><svg class="mobile-menu__sub-link-item-arrow" width="12" height="6" viewBox="0 0 12 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.43253e-05 1.04907e-06L6.00003 6L12 0L10 1.74844e-07L6.00004 4L2.00006 8.74222e-07L6.43253e-05 1.04907e-06Z"></path></svg></div><div class="mobile-menu__content-wrap"><div class="mobile-menu__content"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/seller-performance/case-resolution/">Disputes and seller protection</a></div></div></div></div><div class="mobile-menu__sub-link-item-menu-block"><div class="mobile-menu__sub-block-title"><span>Transactions</span><svg class="mobile-menu__sub-link-item-arrow" width="12" height="6" viewBox="0 0 12 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.43253e-05 1.04907e-06L6.00003 6L12 0L10 1.74844e-07L6.00004 4L2.00006 8.74222e-07L6.43253e-05 1.04907e-06Z"></path></svg></div><div class="mobile-menu__content-wrap"><div class="mobile-menu__content"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/seller-performance/transactions/">Transactions</a></div></div></div></div></div></div></div></div><div class="mobile-menu__link-item"><div class="mobile-menu__link-item-inner"><span>Fees, taxes & payments</span><svg class="mobile-menu__link-item-arrow" width="12" height="6" viewBox="0 0 12 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.43253e-05 1.04907e-06L6.00003 6L12 0L10 1.74844e-07L6.00004 4L2.00006 8.74222e-07L6.43253e-05 1.04907e-06Z"></path></svg></div><div class="mobile-menu__link-item-menu"><div class="mobile-menu__sub-link-item-menu"><div class="mobile-menu__sub-link-item-menu-list"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/fees-and-payments/">Fees, taxes & payments</a></div><div class="mobile-menu__sub-link-item-menu-block"><div class="mobile-menu__sub-block-title"><span>Seller fees</span><svg class="mobile-menu__sub-link-item-arrow" width="12" height="6" viewBox="0 0 12 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.43253e-05 1.04907e-06L6.00003 6L12 0L10 1.74844e-07L6.00004 4L2.00006 8.74222e-07L6.43253e-05 1.04907e-06Z"></path></svg></div><div class="mobile-menu__content-wrap"><div class="mobile-menu__content"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/fees-and-payments/seller-fees/">Seller fees</a></div></div></div></div><div class="mobile-menu__sub-link-item-menu-block"><div class="mobile-menu__sub-block-title"><span>Taxes</span><svg class="mobile-menu__sub-link-item-arrow" width="12" height="6" viewBox="0 0 12 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.43253e-05 1.04907e-06L6.00003 6L12 0L10 1.74844e-07L6.00004 4L2.00006 8.74222e-07L6.43253e-05 1.04907e-06Z"></path></svg></div><div class="mobile-menu__content-wrap"><div class="mobile-menu__content"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/fees-and-payments/taxes-and-accounting/">Taxes</a></div></div></div></div><div class="mobile-menu__sub-link-item-menu-block"><div class="mobile-menu__sub-block-title"><span>Payments</span><svg class="mobile-menu__sub-link-item-arrow" width="12" height="6" viewBox="0 0 12 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.43253e-05 1.04907e-06L6.00003 6L12 0L10 1.74844e-07L6.00004 4L2.00006 8.74222e-07L6.43253e-05 1.04907e-06Z"></path></svg></div><div class="mobile-menu__content-wrap"><div class="mobile-menu__content"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/fees-and-payments/payments/">Payments</a></div></div></div></div></div></div></div></div><div class="mobile-menu__link-item"><div class="mobile-menu__link-item-inner"><span>Regulations & policies</span><svg class="mobile-menu__link-item-arrow" width="12" height="6" viewBox="0 0 12 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.43253e-05 1.04907e-06L6.00003 6L12 0L10 1.74844e-07L6.00004 4L2.00006 8.74222e-07L6.43253e-05 1.04907e-06Z"></path></svg></div><div class="mobile-menu__link-item-menu"><div class="mobile-menu__sub-link-item-menu"><div class="mobile-menu__sub-link-item-menu-list"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/regulations/">Regulations & policies</a></div><div class="mobile-menu__sub-link-item-menu-block"><div class="mobile-menu__sub-block-title"><span>eBay policies</span><svg class="mobile-menu__sub-link-item-arrow" width="12" height="6" viewBox="0 0 12 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.43253e-05 1.04907e-06L6.00003 6L12 0L10 1.74844e-07L6.00004 4L2.00006 8.74222e-07L6.43253e-05 1.04907e-06Z"></path></svg></div><div class="mobile-menu__content-wrap"><div class="mobile-menu__content"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/regulations/ebay-policies/">eBay policies</a></div></div></div></div><div class="mobile-menu__sub-link-item-menu-block"><div class="mobile-menu__sub-block-title"><span>International regulations</span><svg class="mobile-menu__sub-link-item-arrow" width="12" height="6" viewBox="0 0 12 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.43253e-05 1.04907e-06L6.00003 6L12 0L10 1.74844e-07L6.00004 4L2.00006 8.74222e-07L6.43253e-05 1.04907e-06Z"></path></svg></div><div class="mobile-menu__content-wrap"><div class="mobile-menu__content"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/regulations/international-regulations/">International regulations</a></div></div></div></div><div class="mobile-menu__sub-link-item-menu-block"><div class="mobile-menu__sub-block-title"><span>Extended Producer Responsibility</span><svg class="mobile-menu__sub-link-item-arrow" width="12" height="6" viewBox="0 0 12 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.43253e-05 1.04907e-06L6.00003 6L12 0L10 1.74844e-07L6.00004 4L2.00006 8.74222e-07L6.43253e-05 1.04907e-06Z"></path></svg></div><div class="mobile-menu__content-wrap"><div class="mobile-menu__content"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/regulations/extended-producer-responsibility/">Extended Producer Responsibility</a></div></div></div></div></div></div></div></div><div class="mobile-menu__link-item"><div class="mobile-menu__link-item-inner"><span>Marketing</span><svg class="mobile-menu__link-item-arrow" width="12" height="6" viewBox="0 0 12 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.43253e-05 1.04907e-06L6.00003 6L12 0L10 1.74844e-07L6.00004 4L2.00006 8.74222e-07L6.43253e-05 1.04907e-06Z"></path></svg></div><div class="mobile-menu__link-item-menu"><div class="mobile-menu__sub-link-item-menu"><div class="mobile-menu__sub-link-item-menu-list"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/marketing/">Marketing</a></div><div class="mobile-menu__sub-link-item-menu-block"><div class="mobile-menu__sub-block-title"><span>Your eBay Store</span><svg class="mobile-menu__sub-link-item-arrow" width="12" height="6" viewBox="0 0 12 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.43253e-05 1.04907e-06L6.00003 6L12 0L10 1.74844e-07L6.00004 4L2.00006 8.74222e-07L6.43253e-05 1.04907e-06Z"></path></svg></div><div class="mobile-menu__content-wrap"><div class="mobile-menu__content"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/marketing/ebay-store/">Your eBay Store</a></div></div></div></div><div class="mobile-menu__sub-link-item-menu-block"><div class="mobile-menu__sub-block-title"><span>Promotion</span><svg class="mobile-menu__sub-link-item-arrow" width="12" height="6" viewBox="0 0 12 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.43253e-05 1.04907e-06L6.00003 6L12 0L10 1.74844e-07L6.00004 4L2.00006 8.74222e-07L6.43253e-05 1.04907e-06Z"></path></svg></div><div class="mobile-menu__content-wrap"><div class="mobile-menu__content"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/marketing/promote-listings/">Promotion</a></div></div></div></div><div class="mobile-menu__sub-link-item-menu-block"><div class="mobile-menu__sub-block-title"><span>Advertising</span><svg class="mobile-menu__sub-link-item-arrow" width="12" height="6" viewBox="0 0 12 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.43253e-05 1.04907e-06L6.00003 6L12 0L10 1.74844e-07L6.00004 4L2.00006 8.74222e-07L6.43253e-05 1.04907e-06Z"></path></svg></div><div class="mobile-menu__content-wrap"><div class="mobile-menu__content"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/marketing/advertising/">Advertising</a></div></div></div></div><div class="mobile-menu__sub-link-item-menu-block"><div class="mobile-menu__sub-block-title"><span>eBay services and tools to help a seller</span><svg class="mobile-menu__sub-link-item-arrow" width="12" height="6" viewBox="0 0 12 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.43253e-05 1.04907e-06L6.00003 6L12 0L10 1.74844e-07L6.00004 4L2.00006 8.74222e-07L6.43253e-05 1.04907e-06Z"></path></svg></div><div class="mobile-menu__content-wrap"><div class="mobile-menu__content"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/marketing/ebay-services-and-tools-help-seller/">eBay services and tools to help a seller</a></div></div></div></div><div class="mobile-menu__sub-link-item-menu-block"><div class="mobile-menu__sub-block-title"><span>Seasonal guide for eBay sellers</span><svg class="mobile-menu__sub-link-item-arrow" width="12" height="6" viewBox="0 0 12 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.43253e-05 1.04907e-06L6.00003 6L12 0L10 1.74844e-07L6.00004 4L2.00006 8.74222e-07L6.43253e-05 1.04907e-06Z"></path></svg></div><div class="mobile-menu__content-wrap"><div class="mobile-menu__content"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/marketing/seasonal-guide-for-ebay-sellers/">Seasonal guide for eBay sellers</a></div></div></div></div><div class="mobile-menu__sub-link-item-menu-block"><div class="mobile-menu__sub-block-title"><span>Seller Hub: your business control center</span><svg class="mobile-menu__sub-link-item-arrow" width="12" height="6" viewBox="0 0 12 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.43253e-05 1.04907e-06L6.00003 6L12 0L10 1.74844e-07L6.00004 4L2.00006 8.74222e-07L6.43253e-05 1.04907e-06Z"></path></svg></div><div class="mobile-menu__content-wrap"><div class="mobile-menu__content"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/marketing/seller-hub/">Seller Hub: your business control center</a></div></div></div></div><div class="mobile-menu__sub-link-item-menu-block"><div class="mobile-menu__sub-block-title"><span>Grow your P&A business</span><svg class="mobile-menu__sub-link-item-arrow" width="12" height="6" viewBox="0 0 12 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.43253e-05 1.04907e-06L6.00003 6L12 0L10 1.74844e-07L6.00004 4L2.00006 8.74222e-07L6.43253e-05 1.04907e-06Z"></path></svg></div><div class="mobile-menu__content-wrap"><div class="mobile-menu__content"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/marketing/pa/">Grow your P&A business</a></div></div></div></div></div></div></div></div><div class="mobile-menu__link-item"><div class="mobile-menu__link-item-inner"><span>Seller updates</span><svg class="mobile-menu__link-item-arrow" width="12" height="6" viewBox="0 0 12 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.43253e-05 1.04907e-06L6.00003 6L12 0L10 1.74844e-07L6.00004 4L2.00006 8.74222e-07L6.43253e-05 1.04907e-06Z"></path></svg></div><div class="mobile-menu__link-item-menu"><div class="mobile-menu__sub-link-item-menu"><div class="mobile-menu__sub-link-item-menu-list"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" 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clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/seller-updates/releases-archive/">Archive of eBay updates</a></div></div></div></div><div class="mobile-menu__sub-link-item-menu-block"><div class="mobile-menu__sub-block-title"><span>2025 January Seller update</span><svg class="mobile-menu__sub-link-item-arrow" width="12" height="6" viewBox="0 0 12 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.43253e-05 1.04907e-06L6.00003 6L12 0L10 1.74844e-07L6.00004 4L2.00006 8.74222e-07L6.43253e-05 1.04907e-06Z"></path></svg></div><div class="mobile-menu__content-wrap"><div class="mobile-menu__content"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/seller-updates/2025-january-seller-update/">2025 January Seller update</a></div></div></div></div></div></div></div></div><div class="mobile-menu__link-item"><div class="mobile-menu__link-item-inner"><span>eBay Partners</span><svg class="mobile-menu__link-item-arrow" width="12" height="6" viewBox="0 0 12 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.43253e-05 1.04907e-06L6.00003 6L12 0L10 1.74844e-07L6.00004 4L2.00006 8.74222e-07L6.43253e-05 1.04907e-06Z"></path></svg></div><div class="mobile-menu__link-item-menu"><div class="mobile-menu__sub-link-item-menu"><div class="mobile-menu__sub-link-item-menu-list"><div class="mobile-menu__sub-link-item-menu-top"><div class="mobile-menu__sub-link-item-menu-top-arrow-wrap"><svg class="mobile-menu__sub-link-item-menu-top-arrow" width="29" height="28" viewBox="0 0 29 28" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M14.2028 6.26639C14.6079 5.89107 15.2406 5.91528 15.616 6.32044C15.9913 6.72561 15.9671 7.35831 15.5619 7.73362L9.87642 13.0002L21.9111 13.0002C22.4634 13.0002 22.9111 13.4479 22.9111 14.0002C22.9111 14.5525 22.4634 15.0002 21.9111 15.0002L10.1242 15.0002L15.578 20.2818C15.9748 20.666 15.9849 21.2991 15.6007 21.6959C15.2165 22.0926 14.5834 22.1027 14.1867 21.7185L6.79775 14.5628C6.60047 14.3718 6.49045 14.108 6.4935 13.8334C6.49654 13.5588 6.6124 13.2975 6.81387 13.1109L14.2028 6.26639Z" fill="#3665F3"></path></svg></div><a class="mobile-menu__sub-link-item-menu-top-title" href="/en/ebay-partners/">eBay Partners</a></div></div></div></div></div></div></div><div class="desktop-menu"><div class="desktop-menu__links"><div class="desktop-menu__link-item-wrapper"><a id="top-level-link_207" class="desktop-menu__link-item" tabindex="0" href="/en/first-steps/"><span>First steps</span></a></div><div class="desktop-menu__link-item-wrapper"><a id="top-level-link_812" class="desktop-menu__link-item" tabindex="0" href="/en/shipping/"><span>Shipping</span></a></div><div class="desktop-menu__link-item-wrapper"><a id="top-level-link_782" class="desktop-menu__link-item" tabindex="0" href="/en/listings/"><span>Manage listings</span></a></div><div class="desktop-menu__link-item-wrapper"><a id="top-level-link_809" class="desktop-menu__link-item" tabindex="0" href="/en/seller-performance/"><span>Seller performance</span></a></div><div class="desktop-menu__link-item-wrapper"><a id="top-level-link_681" class="desktop-menu__link-item" tabindex="0" href="/en/fees-and-payments/"><span>Fees, taxes & payments</span></a></div><div class="desktop-menu__link-item-wrapper"><a id="top-level-link_2214" class="desktop-menu__link-item" tabindex="0" href="/en/regulations/"><span>Regulations & policies</span></a></div><div class="desktop-menu__link-item-wrapper"><a id="top-level-link_748" class="desktop-menu__link-item" tabindex="0" href="/en/marketing/"><span>Marketing</span></a></div><div class="desktop-menu__link-item-wrapper"><a id="top-level-link_73" class="desktop-menu__link-item" tabindex="0" href="/en/seller-updates/"><span>Seller updates</span></a></div><div class="desktop-menu__link-item-wrapper"><a id="top-level-link_1319" class="desktop-menu__link-item" tabindex="0" href="/en/ebay-partners/"><span>eBay Partners</span></a></div></div><div class="desktop-menu__link-item-menu-wrap"><div style="display:flex;flex-direction:row;justify-content:center;align-content:stretch;box-sizing:border-box;width:100%;gap:0" class="desktop-menu__link-item-menu container"><div style="display:flex;flex-direction:column;justify-content:flex-start;align-content:stretch;flex:1;width:0;gap:0"><div class="desktop-menu__link-block"><a class="desktop-menu__link-title" rel="" target="_self" tabindex="1" href="/en/first-steps/how-create-listing/">How to list your items</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/first-steps/how-create-listing/how-create-listing/">How to create a listing: the step-by-step guide</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/first-steps/how-create-listing/cant-list-an-item-what-could-be-the-problem/">Rules and restrictions in selling: items categories and number of listings</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/first-steps/how-create-listing/end-listing/">How to end a listing</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/first-steps/how-create-listing/how-revise-listing/">How to revise a listing</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/first-steps/how-create-listing/how-to-price-your-items/">How to price your items</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/first-steps/how-create-listing/selling-through-auctions/">Selling through auctions</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/first-steps/how-create-listing/how-to-relist-items/">How to relist items</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/first-steps/how-create-listing/how-manage-bidders/">How to cancel bids and manage bidders</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/first-steps/how-create-listing/how-to-organize-your-items-catalog-on-ebay/">How to organize your items catalog on eBay</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/first-steps/how-create-listing/great-price-badge/">Great Price badge</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/first-steps/how-create-listing/presale-listings-on-ebay/">Presale listings on eBay</a></div></div><div style="display:flex;flex-direction:column;justify-content:flex-start;align-content:stretch;flex:1;width:0;gap:0"><div class="desktop-menu__link-block"><a class="desktop-menu__link-title" rel="" target="_self" tabindex="1" href="/en/first-steps/how-use-ebay-seller-account/">How to use an eBay seller account</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/first-steps/how-use-ebay-seller-account/how-to-create-seller-account/">How to register as a seller on eBay: step-by-step guide</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/first-steps/how-use-ebay-seller-account/how-close-your-ebay-seller-account/">How to close your eBay seller account</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/first-steps/how-use-ebay-seller-account/how-protect-ebay-seller-account/">How to protect your eBay seller account</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/first-steps/how-use-ebay-seller-account/what-do-if-my-ebay-seller-account-blocked/">What to do if my eBay seller account Is blocked</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/first-steps/how-use-ebay-seller-account/changing-registration-country/">Changing registration country</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/first-steps/how-use-ebay-seller-account/multiple-accounts/">Multiple accounts</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/first-steps/how-use-ebay-seller-account/how-to-change-your-seller-account-type/">How to change your seller account type</a></div></div><div style="display:flex;flex-direction:column;justify-content:flex-start;align-content:stretch;flex:1;width:0;gap:0"><div class="desktop-menu__link-block"><a class="desktop-menu__link-title" rel="" target="_self" tabindex="1" href="/en/first-steps/meet-our-sellers/">Meet our sellers</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/first-steps/meet-our-sellers/european-sellers/">Sellers from Europe</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/first-steps/meet-our-sellers/latam-sellers/">Sellers from Latin America</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/first-steps/meet-our-sellers/asian-sellers/">Sellers from Asia and the Middle East</a></div></div><div style="display:flex;flex-direction:column;justify-content:flex-start;align-content:stretch;flex:1;width:0;gap:0"><div class="desktop-menu__link-block"><a class="desktop-menu__link-title" rel="" target="_self" tabindex="1" href="/en/first-steps/education/">Education</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/first-steps/education/webinars/">Webinars</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/first-steps/education/grow-with-ebay/">Grow your business with eBay</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/first-steps/education/podcasts/">Podcasts</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/first-steps/education/ebay-academy/">Welcome to eBay Academy</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/first-steps/education/training-calendar/">Training Calendar</a></div></div></div></div><div class="desktop-menu__link-item-menu-wrap"><div style="display:flex;flex-direction:row;justify-content:center;align-content:stretch;box-sizing:border-box;width:100%;gap:0" class="desktop-menu__link-item-menu container"><div style="display:flex;flex-direction:column;justify-content:flex-start;align-content:stretch;flex:1;width:0;gap:0"><div class="desktop-menu__link-block"><a class="desktop-menu__link-title" rel="" target="_self" tabindex="1" href="/en/shipping/how-set-your-delivery-options/">How to set up your shipping</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/shipping/how-set-your-delivery-options/international-shipping/">Setting up your shipping options: the step-by-step guide</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/shipping/how-set-your-delivery-options/shipping-exclusions/">How to set shipping exclusions to specific regions</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/shipping/how-set-your-delivery-options/handling-time-estimated-delivery-dates/">Handling time & estimated delivery dates</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/shipping/how-set-your-delivery-options/signature-confirmation/">When you need signature confirmation</a></div></div><div style="display:flex;flex-direction:column;justify-content:flex-start;align-content:stretch;flex:1;width:0;gap:0"><div class="desktop-menu__link-block"><a class="desktop-menu__link-title" rel="" target="_self" tabindex="1" href="/en/shipping/shipping-tips-and-best-practice/">Shipping tips and best practice</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/shipping/shipping-tips-and-best-practice/tips-shipping-internationally/">Tips for shipping internationally</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/shipping/shipping-tips-and-best-practice/combined-shipping/">Offering combined shipping</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/shipping/shipping-tips-and-best-practice/drop-shipping/">Drop shipping</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/shipping/shipping-tips-and-best-practice/packaging-tips/">How to pack an item for shipping</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/shipping/shipping-tips-and-best-practice/how-make-your-packaging-eco-friendly/">Eco-friendly packaging: 11 tips for a sustainable seller</a></div></div><div style="display:flex;flex-direction:column;justify-content:flex-start;align-content:stretch;flex:1;width:0;gap:0"><div class="desktop-menu__link-block"><a class="desktop-menu__link-title" rel="" target="_self" tabindex="1" href="/en/shipping/ebay-international-shipping/">eBay International Shipping Program is being expanded to international sellers</a></div></div><div style="display:flex;flex-direction:column;justify-content:flex-start;align-content:stretch;flex:1;width:0;gap:0"></div></div></div><div class="desktop-menu__link-item-menu-wrap"><div style="display:flex;flex-direction:row;justify-content:center;align-content:stretch;box-sizing:border-box;width:100%;gap:0" class="desktop-menu__link-item-menu container"><div style="display:flex;flex-direction:column;justify-content:flex-start;align-content:stretch;flex:1;width:0;gap:0"><div class="desktop-menu__link-block"><a class="desktop-menu__link-title" rel="" target="_self" tabindex="1" href="/en/listings/how-optimize-your-listings/">How to optimize your listings</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/listings/how-optimize-your-listings/tips-listing-optimization/">Tips on listing optimization</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/listings/how-optimize-your-listings/photo-tips/">Photo tips</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/listings/how-optimize-your-listings/how-make-your-listings-more-mobile-friendly/">How to make your listings more mobile-friendly</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/listings/how-optimize-your-listings/how-to-create-listings-with-variations/">How to create Listings with variations</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/listings/how-optimize-your-listings/the-perfect-clothing-ad/">Checklist: your perfect listing to sell clothes</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/listings/how-optimize-your-listings/bulk-listing-tool/">New Bulk Listing Tool: advantages and features</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/listings/how-optimize-your-listings/how-list-faster-with-business-policies/">How to list faster with business policies</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/listings/how-optimize-your-listings/adding-a-video-to-your-listing/">Adding a video to your listing</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/listings/how-optimize-your-listings/listing-with-charity-option/">How to create a listing with a charity option</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/listings/how-optimize-your-listings/selling-templates/">How to create and use selling templates</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/listings/how-optimize-your-listings/item-specifics/">Item specifics</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/listings/how-optimize-your-listings/product-identifiers/">Product identifiers</a></div><div class="desktop-menu__link-block"></div></div><div style="display:flex;flex-direction:column;justify-content:flex-start;align-content:stretch;flex:1;width:0;gap:0"><div class="desktop-menu__link-block"><a class="desktop-menu__link-title" rel="" target="_self" tabindex="1" href="/en/listings/limits/">Limits</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/listings/limits/selling-limits/">Selling limit and zero insertion fee listings</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/listings/limits/category-limits/">eBay category limits</a></div><div class="desktop-menu__link-block"><a class="desktop-menu__link-title" rel="" target="_self" tabindex="1" href="/en/listings/ebay-bulk-listing-tools/">eBay bulk listing tools</a></div></div><div style="display:flex;flex-direction:column;justify-content:flex-start;align-content:stretch;flex:1;width:0;gap:0"><div class="desktop-menu__link-block"><a class="desktop-menu__link-title" rel="" target="_self" tabindex="1" href="/en/listings/regional-sites/">Listing on eBay international sites</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/listings/regional-sites/active-and-passive-international-selling/">How listing on eBay international sites can help increase sales</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/listings/regional-sites/ebaymag-the-tool-to-manage-listings-and-optimize-shipping/">eBaymag: the tool to manage listings and optimize shipping</a></div><div class="desktop-menu__link-block"><a class="desktop-menu__link-title" rel="" target="_self" tabindex="1" href="/en/listings/how-to-list-and-deliver-digital-items-on-ebay/">How to list and deliver digital items on eBay</a></div></div><div style="display:flex;flex-direction:column;justify-content:flex-start;align-content:stretch;flex:1;width:0;gap:0"><div class="desktop-menu__link-block"><a class="desktop-menu__link-title" rel="" target="_self" tabindex="1" href="/en/listings/update-item-specifics-bulk/">Update item specifics in bulk using the file download/upload feature</a></div></div></div></div><div class="desktop-menu__link-item-menu-wrap"><div style="display:flex;flex-direction:row;justify-content:center;align-content:stretch;box-sizing:border-box;width:100%;gap:0" class="desktop-menu__link-item-menu container"><div style="display:flex;flex-direction:column;justify-content:flex-start;align-content:stretch;flex:1;width:0;gap:0"><div class="desktop-menu__link-block"><a class="desktop-menu__link-title" rel="" target="_self" tabindex="1" href="/en/seller-performance/seller-level-and-sales/">Seller performance</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-performance/seller-level-and-sales/global-seller-performance-standards/">Overview of seller performance policies on international eBay sites</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-performance/seller-level-and-sales/service-metrics-policy/">Service metrics and peer benchmarking</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-performance/seller-level-and-sales/seller-performance-policy/">Seller performance and feedback policy</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-performance/seller-level-and-sales/seller-levels/">Seller levels and performance standards</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-performance/seller-level-and-sales/top-rated-seller/">Top Rated Seller</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-performance/seller-level-and-sales/how-improve-seller-performance-standards/">How to monitor and improve your seller performance</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-performance/seller-level-and-sales/cbt-seller-dashboard/">The CBT Seller Dashboard</a></div></div><div style="display:flex;flex-direction:column;justify-content:flex-start;align-content:stretch;flex:1;width:0;gap:0"><div class="desktop-menu__link-block"><a class="desktop-menu__link-title" rel="" target="_self" tabindex="1" href="/en/seller-performance/feedback/">Feedback</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-performance/feedback/feedback-profiles/">Feedback profiles</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-performance/feedback/viewing-and-responding-to-feedback-from-buyers/">Viewing and responding to feedback from buyers</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-performance/feedback/leaving-feedback-for-buyers/">Leaving feedback for buyers</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-performance/feedback/feedback-policies/">Feedback policies</a></div></div><div style="display:flex;flex-direction:column;justify-content:flex-start;align-content:stretch;flex:1;width:0;gap:0"><div class="desktop-menu__link-block"><a class="desktop-menu__link-title" rel="" target="_self" tabindex="1" href="/en/seller-performance/case-resolution/">Disputes and seller protection</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-performance/case-resolution/item-not-received-cases/">Item not received issues</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-performance/case-resolution/seller-protection/">Seller protections</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-performance/case-resolution/setting-buyer-requirements-or-blocking-a-buyer/">Setting buyer requirements or blocking a buyer</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-performance/case-resolution/handling-payment-disputes/">Handling payment disputes</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-performance/case-resolution/appeal-defect/">Appeal a defect</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-performance/case-resolution/payment-dispute-seller-protections/">Payment dispute seller protections</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-performance/case-resolution/how-to-appeal-case-outcome/">How to appeal case outcome</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-performance/case-resolution/best-practices-to-avoid-issues-with-buyers/">Best practices to avoid issues with buyers</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-performance/case-resolution/ask-ebay-to-step-in-and-help/">Ask eBay to step in and help</a></div></div><div style="display:flex;flex-direction:column;justify-content:flex-start;align-content:stretch;flex:1;width:0;gap:0"><div class="desktop-menu__link-block"><a class="desktop-menu__link-title" rel="" target="_self" tabindex="1" href="/en/seller-performance/transactions/">Transactions</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-performance/transactions/how-returns-work/">How returns work</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-performance/transactions/how-to-set-up-a-returns-policy/">How to set up a return policy</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-performance/transactions/cancel-transaction/">How sellers can cancel an order</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-performance/transactions/refunding-buyers/">Refunding buyers</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-performance/transactions/buyer-not-pay-item/">What to do if a buyer has not paid for the item</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-performance/transactions/order-cancellation-policy/">Order cancellation policy</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-performance/transactions/return-shipping/">Return shipping for sellers</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-performance/transactions/item-location-policy/">Item location policy</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-performance/transactions/how-to-handle-a-return-request/">How to handle a return request</a></div></div></div></div><div class="desktop-menu__link-item-menu-wrap"><div style="display:flex;flex-direction:row;justify-content:center;align-content:stretch;box-sizing:border-box;width:100%;gap:0" class="desktop-menu__link-item-menu container"><div style="display:flex;flex-direction:column;justify-content:flex-start;align-content:stretch;flex:1;width:0;gap:0"><div class="desktop-menu__link-block"><a class="desktop-menu__link-title" rel="" target="_self" tabindex="1" href="/en/fees-and-payments/seller-fees/">Seller fees</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/fees-and-payments/seller-fees/selling-fees-for-managed-payments-sellers/">Selling fees for eBay sellers</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/fees-and-payments/seller-fees/international-fees/">International fees for eBay sellers</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/fees-and-payments/seller-fees/zero-insertion-fee-on-international-sites/">Monthly Zero insertion fee listings and basic fees on international eBay sites</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/fees-and-payments/seller-fees/fee-credits/">Fee credits</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/fees-and-payments/seller-fees/how-fees-and-selling-costs-are-charged/">How fees and selling costs are charged</a></div></div><div style="display:flex;flex-direction:column;justify-content:flex-start;align-content:stretch;flex:1;width:0;gap:0"><div class="desktop-menu__link-block"><a class="desktop-menu__link-title" rel="" target="_self" tabindex="1" href="/en/fees-and-payments/taxes-and-accounting/">Taxes</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/fees-and-payments/taxes-and-accounting/vat/">Value Added Tax</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/fees-and-payments/taxes-and-accounting/pt-vat/">VAT import regulations for Portugal</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/fees-and-payments/taxes-and-accounting/uk-vat/">VAT import regulations for the UK</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/fees-and-payments/taxes-and-accounting/vat-eu-2021/">VAT import regulations for the EU</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/fees-and-payments/taxes-and-accounting/vat-kazakhstan/">VAT on eBay fees in Kazakhstan</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/fees-and-payments/taxes-and-accounting/vat-on-ebay-fees-in-egypt-and-bosnia-and-herzegovina/">VAT on eBay fees in Egypt and Bosnia and Herzegovina</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/fees-and-payments/taxes-and-accounting/vat-import-regulations-for-norway/">VAT import regulations for Norway</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/fees-and-payments/taxes-and-accounting/vat-on-ebay-fees-in-nigeria/">VAT on eBay fees in Nigeria</a></div></div><div style="display:flex;flex-direction:column;justify-content:flex-start;align-content:stretch;flex:1;width:0;gap:0"><div class="desktop-menu__link-block"><a class="desktop-menu__link-title" rel="" target="_self" tabindex="1" href="/en/fees-and-payments/payments/">Payments</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/fees-and-payments/payments/managed-payments/">eBay is managing payments</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/fees-and-payments/payments/introducing-managed-payments/">What does it mean for eBay to manage payments</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/fees-and-payments/payments/choosing-your-payment-method/">How to set up and change your payment method for fees and selling costs</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/fees-and-payments/payments/payment-holds/">Payments on hold</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/fees-and-payments/payments/invoices-to-buyers/">How to send invoices to buyers</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/fees-and-payments/payments/running-total-in-transaction-details/">Running Total in transaction details</a></div></div><div style="display:flex;flex-direction:column;justify-content:flex-start;align-content:stretch;flex:1;width:0;gap:0"></div></div></div><div class="desktop-menu__link-item-menu-wrap"><div style="display:flex;flex-direction:row;justify-content:center;align-content:stretch;box-sizing:border-box;width:100%;gap:0" class="desktop-menu__link-item-menu container"><div style="display:flex;flex-direction:column;justify-content:flex-start;align-content:stretch;flex:1;width:0;gap:0"><div class="desktop-menu__link-block"><a class="desktop-menu__link-title" rel="" target="_self" tabindex="1" href="/en/regulations/ebay-policies/">eBay policies</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/regulations/ebay-policies/ebay-rules-and-policies-overview/">eBay rules and policies overview</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/regulations/ebay-policies/shipping-performance-policy-item-not-received-rate/">Shipping performance policy — Item Not Received rate</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/regulations/ebay-policies/ebay-verified-rights-owner-program-and-intellectual-property-policy/">eBay Verified Rights Owner Program and Intellectual property policy</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/regulations/ebay-policies/bber/">Service standard policy — bad buyer experience rate</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/regulations/ebay-policies/shipping-hazardous-materials/">Shipping hazardous materials</a></div></div><div style="display:flex;flex-direction:column;justify-content:flex-start;align-content:stretch;flex:1;width:0;gap:0"><div class="desktop-menu__link-block"><a class="desktop-menu__link-title" rel="" target="_self" tabindex="1" href="/en/regulations/international-regulations/">International regulations</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/regulations/international-regulations/ce-marked-products/">Selling products with a CE mark into the EU</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/regulations/international-regulations/markings-in-uk/">Using of the UKCA/UKNI and CE markings in the UK market</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/regulations/international-regulations/dac7-sales-reporting-obligations/">DAC7 — Sales reporting obligations</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/regulations/international-regulations/14-day-right-of-withdrawal-under-the-eu-consumer-rights-directive/">14-day right of withdrawal under the EU Consumer Rights Directive</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/regulations/international-regulations/eu-digital-services-act/">EU Digital Services Act</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/regulations/international-regulations/gpsr/">General Product Safety Regulation (GPSR)</a></div></div><div style="display:flex;flex-direction:column;justify-content:flex-start;align-content:stretch;flex:1;width:0;gap:0"><div class="desktop-menu__link-block"><a class="desktop-menu__link-title" rel="" target="_self" tabindex="1" href="/en/regulations/extended-producer-responsibility/">Extended Producer Responsibility</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/regulations/extended-producer-responsibility/epr-in-france/">EPR in France</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/regulations/extended-producer-responsibility/german-packaging-act/">The German Packaging Act</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/regulations/extended-producer-responsibility/the-german-eee-act-elektrog/">The German EEE Act (ElektroG)</a></div></div><div style="display:flex;flex-direction:column;justify-content:flex-start;align-content:stretch;flex:1;width:0;gap:0"></div></div></div><div class="desktop-menu__link-item-menu-wrap"><div style="display:flex;flex-direction:row;justify-content:center;align-content:stretch;box-sizing:border-box;width:100%;gap:0" class="desktop-menu__link-item-menu container"><div style="display:flex;flex-direction:column;justify-content:flex-start;align-content:stretch;flex:1;width:0;gap:0"><div class="desktop-menu__link-block"><a class="desktop-menu__link-title" rel="" target="_self" tabindex="1" href="/en/marketing/ebay-store/">Your eBay Store</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/marketing/ebay-store/set-your-store/">Set up your Store</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/marketing/ebay-store/subscriptions-and-fees/">eBay Store subscriptions and fees</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/marketing/ebay-store/how-close-your-ebay-store/">How to close your eBay Store</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/marketing/ebay-store/customize-your-ebay-store/">How to customize your eBay Store</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/marketing/ebay-store/ebay-store-on-international-ebay-sites-fees-and-benefits/">eBay Stores on international eBay sites: fees and benefits</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/marketing/ebay-store/building-a-repeat-buyer-business-for-your-store/">Building a repeat buyer business for your Store</a></div><div class="desktop-menu__link-block"><a class="desktop-menu__link-title" rel="" target="_self" tabindex="1" href="/en/marketing/seasonal-guide-for-ebay-sellers/">Seasonal guide for eBay sellers</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/marketing/seasonal-guide-for-ebay-sellers/run-marketing-campaign/">Run marketing campaign</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/marketing/seasonal-guide-for-ebay-sellers/free-downloadable-seasonal-checklists/">Free, downloadable seasonal checklists</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/marketing/seasonal-guide-for-ebay-sellers/inventory-is-the-key-how-to-get-ready-for-peak-season/">Inventory is the key: how to get ready for peak season</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/marketing/seasonal-guide-for-ebay-sellers/excellent-customer-service-during-busy-seasons/">Excellent customer service during busy seasons</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/marketing/seasonal-guide-for-ebay-sellers/shipping-tips-for-the-holiday-season/">Shipping tips for the holiday season</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/marketing/seasonal-guide-for-ebay-sellers/how-to-package-seasonal-products-and-decorate-your-store/">How to package seasonal products and decorate your Store</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/marketing/seasonal-guide-for-ebay-sellers/top-selling-items-for-this-holiday-season/">Top selling items for this holiday season</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/marketing/seasonal-guide-for-ebay-sellers/2024-holiday-calendar/">2024 holiday calendar: key dates for your marketing campaigns</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/marketing/seasonal-guide-for-ebay-sellers/spring-trends-in-sales/">Spring trends in sales</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/marketing/seasonal-guide-for-ebay-sellers/summer-sales-trends-weddings-parties-and-holidays/">Summer sales trends: weddings, parties, and holidays</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/marketing/seasonal-guide-for-ebay-sellers/fall-sales-period-2024-halloween-black-friday-cyber-monday/">Fall sales period 2024: Halloween, Black Friday, Cyber Monday</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/marketing/seasonal-guide-for-ebay-sellers/top-selling-items-for-2024-holiday-season/">Top selling items for 2024 holiday season</a></div></div><div style="display:flex;flex-direction:column;justify-content:flex-start;align-content:stretch;flex:1;width:0;gap:0"><div class="desktop-menu__link-block"><a class="desktop-menu__link-title" rel="" target="_self" tabindex="1" href="/en/marketing/promote-listings/">Promotion</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/marketing/promote-listings/discounts-manager/">Discounts Manager</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/marketing/promote-listings/promotion-strategies/">Promotion strategies</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/marketing/promote-listings/volume-price-discount/">Volume pricing</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/marketing/promote-listings/offer-buyers/">Offer to buyers</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/marketing/promote-listings/connect-with-more-buyers-using-social-media/">Connect with more buyers using social media</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/marketing/promote-listings/seo-promotion/">The basics of SEO on eBay</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/marketing/promote-listings/best-offer/">Adding Best Offer to listings</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/marketing/promote-listings/practical-tips-to-sell-vintage/">10 practical tips: how to sell vintage like a pro</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/marketing/promote-listings/how-to-find-and-understand-your-target-audience-practical-tips/">How to find and 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EEA</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-updates/ebay-news/ebay-news-archive/">eBay news archive</a></div></div><div style="display:flex;flex-direction:column;justify-content:flex-start;align-content:stretch;flex:1;width:0;gap:0"><div class="desktop-menu__link-block"><a class="desktop-menu__link-title" rel="" target="_self" tabindex="1" href="/en/seller-updates/releases-archive/">Archive of eBay updates</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-updates/releases-archive/2024-november-seller-update/">2024 November Seller update</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-updates/releases-archive/2024-july-seller-update/">2024 July Seller update</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-updates/releases-archive/2024-march-seller-update/">2024 March seller update</a><a class="desktop-menu__sub-link-item" tabindex="1" 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class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-updates/releases-archive/ebay-2021-spring-update/">2021 Spring Seller Update</a></div></div><div style="display:flex;flex-direction:column;justify-content:flex-start;align-content:stretch;flex:1;width:0;gap:0"><div class="desktop-menu__link-block"><a class="desktop-menu__link-title" rel="" target="_self" tabindex="1" href="/en/seller-updates/2025-january-seller-update/">2025 January Seller update</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-updates/2025-january-seller-update/tools-you-can-trust/">Tools you can trust</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-updates/2025-january-seller-update/grow-your-business/">Grow your business</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-updates/2025-january-seller-update/fees-and-financials/">Fees and financials</a><a class="desktop-menu__sub-link-item" tabindex="1" href="/en/seller-updates/2025-january-seller-update/international-updates/">International updates</a></div></div><div style="display:flex;flex-direction:column;justify-content:flex-start;align-content:stretch;flex:1;width:0;gap:0"></div></div></div></div></div></div></header></div><section class="layout__container"><script type="application/ld+json">{ "@context": "https://schema.org", "@type": "Article", "mainEntityOfPage": { "@type": "WebPage", "@id": "https://export.ebay.com/en/fees-and-payments/seller-fees/fee-credits/" }, "headline": "Fee credits", "description": "", "image": "", "author": { "@type": "Organization", "name": "eBay" }, "publisher": { "@type": "Organization", "name": "eBay", "logo": { "@type": "ImageObject", "url": "https://export.ebay.com/_next/static/images/logo-ebay-eb746d23bc9a1ecd21ed8a75b12c769c.png" } } }</script><div class="page-title container page-title--regular"><h1 class="page-title__element" itemProp="headline">Fee credits</h1></div><nav class="breadcrumbs container container--not-fullwidth" itemscope="" itemType="https://schema.org/BreadcrumbList"><div class="breadcrumbs__list-element" itemscope="" itemProp="itemListElement" itemType="https://schema.org/ListItem"><a class="breadcrumbs__item" itemType="https://schema.org/Thing" itemProp="item" href="/en/"><span class="breadcrumbs__item-text" itemProp="name"><span>Sell worldwide with eBay</span><svg class="breadcrumbs__arrow" width="17" height="16" viewBox="0 0 17 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.73802 10.7232L11.9344 8.00002L6.73802 5.2768" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></a><meta itemProp="position" content="1"/></div><div class="breadcrumbs__list-element" itemscope="" itemProp="itemListElement" itemType="https://schema.org/ListItem"><a class="breadcrumbs__item" itemType="https://schema.org/Thing" itemProp="item" href="/en/fees-and-payments/"><span class="breadcrumbs__item-text" itemProp="name"><span>Fees, taxes & payments</span><svg class="breadcrumbs__arrow" width="17" height="16" viewBox="0 0 17 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.73802 10.7232L11.9344 8.00002L6.73802 5.2768" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></a><meta itemProp="position" content="2"/></div><div class="breadcrumbs__list-element" itemscope="" itemProp="itemListElement" itemType="https://schema.org/ListItem"><a class="breadcrumbs__item" itemType="https://schema.org/Thing" itemProp="item" href="/en/fees-and-payments/seller-fees/"><span class="breadcrumbs__item-text" itemProp="name"><span>Seller fees</span><svg class="breadcrumbs__arrow" width="17" height="16" viewBox="0 0 17 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.73802 10.7232L11.9344 8.00002L6.73802 5.2768" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></a><meta itemProp="position" content="3"/></div><div class="breadcrumbs__list-element" itemscope="" itemProp="itemListElement" itemType="https://schema.org/ListItem"><span class="breadcrumbs__item breadcrumbs__item--not-link" itemProp="name">Fee credits</span><meta itemProp="position" content="4"/></div></nav><article><div class="block-anchors"><nav class="block-anchors__inner"><a class="block-anchors__item block-anchors__item--title block-anchors__item--active">Fee credits</a><div class="block-anchors__content"><p><a href="#credits_refunds_orders">Credits for refunds and canceled orders</a></p><p><a href="#insertion_fee_credits">Insertion fee credits</a></p><p><a href="#credits_removed_listings">Credits for removed listings</a></p></div></nav></div><div class="block block--default block block-paragraph block--offset-xs container container--not-fullwidth block-paragraph--left"><div class="rich-text"><ul><li><a href="#credits_refunds_orders">Credits for refunds and canceled orders</a></li><li><a href="#insertion_fee_credits">Insertion fee credits</a></li><li><a href="#credits_removed_listings">Credits for removed listings</a></li></ul></div></div><div class="block block--offset-xs block-emphasized_paragraph container block--default"><div class="rich-text"><p>If there was an issue with an order that you resolved, you may qualify for a credit of some or all of the <a href="https://export.ebay.com/en/fees-and-payments/seller-fees/selling-fees-for-managed-payments-sellers/" target="_blank" rel="noopener noreferrer">fees you paid</a>.</p></div></div><div class="block block--default block block-paragraph block--offset-xs container container--not-fullwidth block-paragraph--left"><div class="rich-text"><p>You may be eligible for fee credits when the buyer receives a refund. For eligible <a href="#s1">partial refunds</a>, fee credits are proportional to the refund that the buyer receives. Below you will find calculation <a href="#s1">examples</a>.</p><p>There are some situations when a buyer is refunded but you won't be eligible for fee credits. See the <a href="#s2">section below</a> for more information.</p></div></div><div class="block block-embed"><div class="block-embed__inner container"><span id="credits_refunds_orders" style="top:-36px;position: relative; display: block; visibility: hidden; " ></span></div></div><div class="block block--default block block-paragraph block--offset-xs container container--not-fullwidth block-paragraph--left"><div class="rich-text"><p></p><h2>Credits for refunds and canceled orders</h2><p><b>Fee credits for canceled orders (eligible fees are credited in full):</b></p></div></div><div class="block block-embed"><div class="block-embed__inner container"><div class="block block-table block--default"> <div class="block-table__inner"> <div class="block-table__wrap container"> <table class="block-table__table rich-text"> <thead> <tr class="block-table__table-head"> <th class="block-table__table-head-cell element--title-color element--bg-1">Situation</th> <th class="block-table__table-head-cell element--title-color element--bg-1">Final value fee credits</th> <th class="block-table__table-head-cell element--title-color element--bg-1">Other fee credits</th> </tr> </thead> <tbody> <tr class="block-table__table-row"> <td class="block-table__table-cell">You <a href="https://export.ebay.com/en/customer-service/transactions/order-cancellation-policy/">cancel the order</a> for a reason <b>outside your control</b>:<br> <ul> <li>The buyer asked you to cancel their order</li> <li>There was an issue with the buyer’s shipping address</li> </ul> </td> <td class="block-table__table-cell">✅ Category (variable) final value fee <br>✅ Per order fixed amount </td> <td class="block-table__table-cell" rowspan="2">✅ General campaign ad fees (if applicable) <br>✅ Additional final value fees for not meeting performance expectations (if applicable) <br>✅ International fee (if applicable) </td> </tr> <tr class="block-table__table-row"> <td class="block-table__table-cell">You cancel the order for a reason <b>within your control</b>: <br> <ul> <li>The item is out of stock or damaged</li> </ul> </td> <td class="block-table__table-cell">✅ Category (variable) final value fee <br>⛔ Per order fixed amount <b>is not credited</b> </td> </tr> </tbody> </table> </div><div class="container container--not-fullwidth"></div></div></div></div></div><div class="block block--default block block-paragraph block--offset-xs container container--not-fullwidth block-paragraph--left"><div class="rich-text"><p><b>Fee credits for refunds (eligible fee credits are proportional to the refunded amount):</b></p></div></div><div class="block block-table block--default"><div class="block-table__inner"><div class="block-table__wrap container"><table class="block-table__table rich-text"><thead><tr class="block-table__table-head"><th class="block-table__table-head-cell element--title-color element--bg-1">Situation</th><th class="block-table__table-head-cell element--title-color element--bg-1">Final value fee credits</th><th class="block-table__table-head-cell element--title-color element--bg-1">Other fee credits</th></tr></thead><tbody><tr class="block-table__table-row"><td class="block-table__table-cell"><ul> <li>You fully refund all items in the order** when the buyer requests a <a href="https://export.ebay.com/en/customer-service/transactions/how-returns-work/">return</a> for any of the following reasons: <ul> <li>Ordered by mistake</li> <li>Don't like it</li> <li>Changed my mind</li> <li>Doesn't fit</li> <li>Found a better price</li> </ul></li> <li>You use the <b>Send refund</b> flow on eBay to fully refund all items in the order, plus original shipping</li> </ul></td><td class="block-table__table-cell">✅ Category (variable) final value fee<br /> ✅ Per order fixed amount</td><td class="block-table__table-cell">✅ General campaign ad fees (if applicable)<br /> ✅ Additional final value fees for not meeting performance expectations (if applicable) <br /> ✅ International fee (if applicable)</td></tr><tr class="block-table__table-row"><td class="block-table__table-cell"><ul> <li>You fully refund the buyer when they request a <a href="https://export.ebay.com/en/customer-service/transactions/how-returns-work/">return</a> for any of the following reasons: <ul> <li>Arrived damaged</li> <li>Missing parts or pieces</li> <li>Item is defective</li> <li>Received wrong item</li> <li>Doesn't match description or photos</li> </ul></li> <li>You refund the buyer when they report an <a href="https://export.ebay.com/en/customer-service/case-resolution/item-not-received-cases/">item not received</a> </li> <li>You voluntarily initiate a partial refund on eBay, without requiring that the buyer returns the item </li> <li>You accept a <a href="https://export.ebay.com/en/customer-service/case-resolution/handling-payment-disputes/">payment dispute</a> and the buyer is refunded</li> </ul></td><td class="block-table__table-cell">✅ Category (variable) final value fee<br /> ⛔ Per order fixed amount <b>is not credited</b></td><td class="block-table__table-cell">✅ General campaign ad fees (if applicable)<br /> ✅ Additional final value fees for not meeting performance expectations (if applicable) <br /> ✅ International fee (if applicable)</td></tr></tbody></table></div><div class="container container--not-fullwidth"><div class="block-table__text block-table__text--after rich-text"><sup>* Credits for the per order fixed amount can take up to 10 days to be reflected in your transaction history.<br/>** In this case, sellers aren't required to refund the buyer's original shipping.</sup></div></div></div></div><div class="block block--offset-xs block-emphasized_paragraph container block--default"><div class="rich-text"><p>For transactions where eBay performed currency conversion and a refund is issued within 120 days of the original transaction, the exchange rate used at the time of the original transaction will apply.</p></div></div><div class="block block-embed"><div class="block-embed__inner container"><span id="s1" style="top:-36px;position: relative; display: block; visibility: hidden; " ></span></div></div><div class="block block--default block block-paragraph block--offset-xs container container--not-fullwidth block-paragraph--left"><div class="rich-text"><p></p><h3>Fee credits for partial refunds</h3><p>When the buyer is issued a partial refund, your eligible fee credits will be <b>proportional to the amount that the buyer is refunded</b>. For example, if the buyer receives a 20% refund of the total amount that they paid for their order, then you'll be credited 20% of the eligible fees that you were charged. See the detailed examples of fee credit calculations below.</p></div></div><div class="block block--default block_accordion"><div class="block_accordion__inner container"><div class="block_accordion__wrap"><div class="block_accordion__header element--bg-1"><div class="block_accordion__buttons"><button class="btn btn--secondary btn--button block_accordion__button element--button-color" type="button"><span>Expand all</span></button><button class="btn btn--secondary btn--button block_accordion__button element--button-color" type="button"><span>Collapse all</span></button></div></div><div class="block_accordion__list"><div class="accordion-item"><div class="accordion-item__header"><h4 class="accordion-item__title">Example 1</h4><svg class="accordion-item__arrow" width="25" height="25" viewBox="0 0 25 25" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M3.35547 7.33936L12.9165 17.4662L22.4775 7.33936" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></div><div class="accordion-item__body"><div class="accordion-item__content"><div class="rich-text"><p>A buyer purchases a blouse for $50, plus $12 for expedited shipping. The seller is able to use a less expensive option and refunds the buyer $5 of the original shipping cost.</p><h4><b><br/></b>Order details</h4><p>Item price - $50.00</p><p>Shipping - $12.00</p><p>Tax (9.75%) - $6.05</p><p><b><br/>Total amount buyer paid - $68.05</b></p><p><b><br/></b></p><h4>Seller fees</h4><p>Final value fee variable (13.6% of $68.05) - $9.25</p><p>Per order fixed amount (not eligible for credit) - $0.40</p><p><b>Seller fees on original order -</b> <b>$9.65</b></p><p><b><br/></b></p><h4>Buyer refund details</h4><p>Seller refund to buyer - $5.00</p><p>eBay refund of tax (9.75% of $5.00) - $0.49</p><p><b><br/>Total refund amount to buyer - $5.49</b></p><p><b><br/></b></p><h4>Seller fee credit details</h4><p>The buyer's refund ($5.49) is <b>8.1%</b> of their original order ($68.05), so the seller receives credits for <b>8.1%</b> of each of the eligible fees that they were charged</p><p>Final value fee credit (<b>8.1%</b> of $9.25) - $0.75</p><p><b>Total fee credits to seller - $0.75</b></p><p></p><sup>*Other fees may apply</sup></div></div></div></div><div class="accordion-item"><div class="accordion-item__header"><h4 class="accordion-item__title">Example 2</h4><svg class="accordion-item__arrow" width="25" height="25" viewBox="0 0 25 25" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M3.35547 7.33936L12.9165 17.4662L22.4775 7.33936" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></div><div class="accordion-item__body"><div class="accordion-item__content"><div class="rich-text"><p>A buyer purchased a designer sweatshirt in size small for $75, but the seller mistakenly sent a size medium. The buyer liked the sweatshirt and decided to keep it, but notified the seller of the mistake. The seller issued a goodwill credit to the buyer for $15.</p><h4>Order details</h4><p>Item price - $75.00</p><p>Shipping - Free</p><p>Tax (9.75%) - $7.31</p><p><b><br/>Total amount buyer paid - $82.31</b></p><h4><br/>Seller fees</h4><p>Final value fee variable percentage (12.7% of $82.31) - $10.45</p><p>General campaign ad fees (6% of $82.31) - $4.94</p><p>Per order fixed amount (not eligible for credit) - $0.40</p><p><b>Seller fees on original order - $15.79</b></p><h4><br/>Buyer refund details</h4><p>Seller refund to buyer - $15.00</p><p>eBay refund of tax (9.75% of $15.00) - $1.46</p><p><b><br/>Total refund amount to buyer - $16.46</b></p><h4><br/>Seller fee credit details</h4><p>The buyer's refund ($16.46) is <b>20%</b> of their original order ($82.31), so the seller receives credits for <b>20%</b> of each of the eligible fees that they were charged</p><p>Final value fee credit (<b>20%</b> of $10.45) - $2.09</p><p>General campaign ad (<b>20%</b> or $4.94) - $0.99</p><p><b>Total fee credits to seller - $3.08</b></p><p></p><sup>*Other fees may apply</sup></div></div></div></div></div></div></div></div><div class="block block-embed"><div class="block-embed__inner container"><span id="s2" style="top:-36px;position: relative; display: block; visibility: hidden; " ></span></div></div><div class="block block--default block block-paragraph block--offset-xs container container--not-fullwidth block-paragraph--left"><div class="rich-text"><p></p><h3>Refunds that don't qualify for seller fee credits</h3><p>eBay doesn't issue fee credits in any of the following situations:</p><p>⛔ You refunded the buyer outside of eBay (using PayPal to send money, for instance)</p><p>⛔ eBay stepped in to help with a <a href="https://export.ebay.com/en/seller-performance/transactions/how-returns-work/" target="_blank" rel="noopener noreferrer">return</a> or an <a href="https://export.ebay.com/en/seller-performance/case-resolution/item-not-received-cases/" target="_blank" rel="noopener noreferrer">Item not received</a> request, and the case was closed with a <a href="https://export.ebay.com/en/seller-performance/transactions/refunding-buyers/" target="_blank" rel="noopener noreferrer">full or partial refund</a> to the buyer.</p><p>⛔ You deduct a portion from the buyer's refund because they returned the item used or damaged (only applies <a href="https://export.ebay.com/en/seller-performance/case-resolution/seller-protection/" target="_blank" rel="noopener noreferrer">eligible sellers</a>)</p><h4><b>How you'll receive your fee credit</b></h4><p>If you qualify for a fee credit, the credit will typically be added to your Available funds and may be used to pay for any selling costs that are normally funded from your funds awaiting payout. If the full fee was originally charged to a credit or debit card, then the fee may be refunded back to the same method used to pay the fee.</p><p>You can see fee credit details on your <a href="https://www.ebay.com/help/selling/fees-credits-invoices/reconciling-ebay-sales-transactions?id=5267" target="_blank" rel="noopener noreferrer">financial statement</a>.</p><p></p><img alt="ads_13.jpg" class="richtext-image full-width" height="364" src="/ebayhub_media/images/ads_13.width-800.jpg" width="800"><p></p><p></p></div></div><div class="block block-embed"><div class="block-embed__inner container"><span id="insertion_fee_credits" style="top:-36px;position: relative; display: block; visibility: hidden; " ></span></div></div><div class="block block--default block block-paragraph block--offset-xs container container--not-fullwidth block-paragraph--left"><div class="rich-text"><p></p><h2>Insertion fee credits</h2><p>In some circumstances you may be eligible for an insertion fee credit for your relisted items and for auction-style items that sell.</p><h3>Insertion fee credits for relisted items</h3><p>If you relist your item because it didn't sell the first time around or a transaction has fallen through, you may qualify for an insertion fee credit. eBay will automatically credit your account for the <a href="https://export.ebay.com/en/fees-and-payments/seller-fees/selling-fees-for-managed-payments-sellers/#insertion_fees" target="_blank" rel="noopener noreferrer">insertion fee</a> associated with the relisting if your listing meets all of the following conditions:</p><p><b>✅</b> Your item sells after you've relisted it</p><p><b>✅</b> Both your original listing and relisting are in the same format (auction-style or fixed price). Listings using the classified ads format don't qualify for insertion fee credits</p><p><b>✅</b> You <a href="https://export.ebay.com/en/first-steps/how-create-listing/how-to-relist-items/" target="_blank" rel="noopener noreferrer">relist your item</a> using the eBay tools (automatically or manually in the <a href="https://www.ebay.com/sh/lst/ended?status=UNSOLD_NOT_RELISTED" target="_blank" rel="noopener noreferrer">Unsold</a> section of Seller Hub) instead of copying and pasting your original listing into a new listing</p><p><b>✅</b> You relist within 90 days of the original listing ending</p><p><b>✅</b> It's the first manual relisting of your item</p><p><b>✅</b> Your starting price isn't higher than the price in the original listing</p><p><b>✅</b> You haven't added a reserve price to the relisting</p><h3>Insertion fee credits for auction-style items that sell</h3><p>If you have a Basic, Premium, Anchor, or Enterprise <a href="https://export.ebay.com/en/marketing/ebay-store/why-get-ebay-store/" target="_blank" rel="noopener noreferrer">eBay Store subscription</a>, you'll receive an insertion fee credit if your auction-style listing sells. It's important to keep the following things in mind:</p><ul><li>Your listed item must be in the auction-style format. Fixed price listings, Classified Ads, Motors vehicles, Real Estate, and select Business & Industrial categories are not eligible for insertion fee credits.</li><li>Only insertion fees are credited. <a href="https://export.ebay.com/en/fees-and-payments/seller-fees/selling-fees-for-managed-payments-sellers/#fees_for_optional_listing_upgrades" target="_blank" rel="noopener noreferrer">Listing upgrade fees</a> aren't credited.</li><li>If your item sells, you're charged a <a href="https://export.ebay.com/en/fees-and-payments/seller-fees/selling-fees-for-managed-payments-sellers/#final_value_fees" target="_blank" rel="noopener noreferrer">final value fee</a>.</li><li>Your Basic, Premium, Anchor, or Enterprise eBay Store subscription must be active at the time the listing is created to receive an insertion fee credit when the item sells.</li><li>If you relist an item and it sells, you're credited the insertion fee that was charged for the relisted item.</li><li>If you originally listed the item as a <a href="https://export.ebay.com/en/fees-and-payments/seller-fees/zero-insertion-fee-on-international-sites/" target="_blank" rel="noopener noreferrer">zero insertion fee</a> auction-style listing, there won't be a credit or refund for an insertion fee.</li></ul><p>If your duplicate auction-style listing doesn't appear on eBay, you may be eligible for an insertion fee credit.</p></div></div><div class="block block-embed"><div class="block-embed__inner container"><span id="credits_removed_listings" style="top:-36px;position: relative; display: block; visibility: hidden; " ></span></div></div><div class="block block--default block block-paragraph block--offset-xs container container--not-fullwidth block-paragraph--left"><div class="rich-text"><p></p><h2>Credits for removed listings</h2><p>If eBay has to remove one of your listings, you may receive fee credits depending on the reason for the listing removal.</p><ul><li>If the listing was removed because an unauthorized person used your account, eBay will automatically credit any listing fees and final value fees that you paid.</li><li>If eBay removed your listing because it violated one of its policies, fees will be credited on a case-by-case basis, based on the circumstances. eBay will take any previous policy violations into account.</li></ul></div></div><div class="block block--offset-xs block-emphasized_paragraph container block--default"><div class="rich-text"><h3><b>Top Takeaway</b></h3><p>If there's an issue with the order and you voluntarily refund the buyer, you'll receive a credit for some or all of your fees.</p></div></div><div class="block block--default block block--offset-xs block-two-items"><div class="block-two-items__inner container"><h2 class="block-title element--block-title-color block-two-items__title">You might also be interested in</h2><div class="block-two-items__wrap"><div class="block-two-items__item element--bg-1 block-two-items__item--default"><div class="block-two-items__item-inner"><h3 class="block-two-items__item-title element--title-color">Selling fees for eBay Sellers</h3><div class="block-two-items__item-text element--text-color rich-text"><p>eBay charges two main types of selling fees: when you create a listing, and when your item sells. 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orders\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003ca href=\"#insertion_fee_credits\"\u003eInsertion fee credits\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003ca href=\"#credits_removed_listings\"\u003eCredits for removed listings\u003c/a\u003e\u003c/p\u003e","align":"left"},"id":"ad818067-a0a7-44a5-9e2d-c4ac3bb82dc1"},{"type":"paragraph","value":{"color":"default","show_border":false,"custom_colors_show":false,"custom_colors":{"schemeColor_1":"","schemeColor_2":"","schemeColor_3":"","schemeColor_4":"","schemeColor_5":"","schemeColor_6":"","schemeColor_7":""},"paragraph":"\u003cul\u003e\u003cli\u003e\u003ca href=\"#credits_refunds_orders\"\u003eCredits for refunds and canceled orders\u003c/a\u003e\u003c/li\u003e\u003cli\u003e\u003ca href=\"#insertion_fee_credits\"\u003eInsertion fee credits\u003c/a\u003e\u003c/li\u003e\u003cli\u003e\u003ca href=\"#credits_removed_listings\"\u003eCredits for removed listings\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e","align":"left"},"id":"8f9f3776-c80b-4528-8994-f97104a7c6fc"},{"type":"emphasized_paragraph","value":{"color":"default","show_border":false,"custom_colors_show":false,"custom_colors":{"schemeColor_1":"","schemeColor_2":"","schemeColor_3":"","schemeColor_4":"","schemeColor_5":"","schemeColor_6":"","schemeColor_7":""},"paragraph":"\u003cp\u003eIf there was an issue with an order that you resolved, you may qualify for a credit of some or all of the \u003ca href=\"https://export.ebay.com/en/fees-and-payments/seller-fees/selling-fees-for-managed-payments-sellers/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003efees you paid\u003c/a\u003e.\u003c/p\u003e","align":"left"},"id":"439507c4-f528-44ab-8460-a5399d881257"},{"type":"paragraph","value":{"color":"default","show_border":false,"custom_colors_show":false,"custom_colors":{"schemeColor_1":"","schemeColor_2":"","schemeColor_3":"","schemeColor_4":"","schemeColor_5":"","schemeColor_6":"","schemeColor_7":""},"paragraph":"\u003cp\u003eYou may be eligible for fee credits when the buyer receives a refund. For eligible \u003ca href=\"#s1\"\u003epartial refunds\u003c/a\u003e, fee credits are proportional to the refund that the buyer receives. Below you will find calculation \u003ca href=\"#s1\"\u003eexamples\u003c/a\u003e.\u003c/p\u003e\u003cp\u003eThere are some situations when a buyer is refunded but you won\u0026#x27;t be eligible for fee credits. See the \u003ca href=\"#s2\"\u003esection below\u003c/a\u003e for more information.\u003c/p\u003e","align":"left"},"id":"423b3ad5-7369-4e5b-9f91-ece2e99858a5"},{"type":"embed_block","value":{"html":"\u003cspan id=\"credits_refunds_orders\" style=\"top:-36px;position: relative; display: block; visibility: hidden; \" \u003e\u003c/span\u003e","is_frame":false},"id":"3c83adba-e213-4c4c-b62e-79283543f008"},{"type":"paragraph","value":{"color":"default","show_border":false,"custom_colors_show":false,"custom_colors":{"schemeColor_1":"","schemeColor_2":"","schemeColor_3":"","schemeColor_4":"","schemeColor_5":"","schemeColor_6":"","schemeColor_7":""},"paragraph":"\u003cp\u003e\u003c/p\u003e\u003ch2\u003eCredits for refunds and canceled orders\u003c/h2\u003e\u003cp\u003e\u003cb\u003eFee credits for canceled orders (eligible fees are credited in full):\u003c/b\u003e\u003c/p\u003e","align":"left"},"id":"a75f63a5-3ef8-4211-aa05-0acc5e93c899"},{"type":"embed_block","value":{"html":"\u003cdiv class=\"block block-table block--default\"\u003e\r\n \u003cdiv class=\"block-table__inner\"\u003e\r\n \u003cdiv class=\"block-table__wrap container\"\u003e\r\n \u003ctable class=\"block-table__table rich-text\"\u003e\r\n \u003cthead\u003e\r\n \u003ctr class=\"block-table__table-head\"\u003e\r\n \u003cth class=\"block-table__table-head-cell element--title-color element--bg-1\"\u003eSituation\u003c/th\u003e\r\n \u003cth class=\"block-table__table-head-cell element--title-color element--bg-1\"\u003eFinal value fee credits\u003c/th\u003e\r\n \u003cth class=\"block-table__table-head-cell element--title-color element--bg-1\"\u003eOther fee credits\u003c/th\u003e\r\n \u003c/tr\u003e\r\n \u003c/thead\u003e\r\n \u003ctbody\u003e\r\n \u003ctr class=\"block-table__table-row\"\u003e\r\n \u003ctd class=\"block-table__table-cell\"\u003eYou \u003ca href=\"https://export.ebay.com/en/customer-service/transactions/order-cancellation-policy/\"\u003ecancel the order\u003c/a\u003e for a reason \u003cb\u003eoutside your control\u003c/b\u003e:\u003cbr\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eThe buyer asked you to cancel their order\u003c/li\u003e\r\n \u003cli\u003eThere was an issue with the buyer’s shipping address\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003ctd class=\"block-table__table-cell\"\u003e✅ Category (variable) final value fee\r\n \u003cbr\u003e✅ Per order fixed amount\r\n\r\n \u003c/td\u003e\r\n \u003ctd class=\"block-table__table-cell\" rowspan=\"2\"\u003e✅ General campaign ad fees (if applicable)\r\n \u003cbr\u003e✅ Additional final value fees for not meeting performance expectations (if applicable)\r\n \u003cbr\u003e✅ International fee (if applicable)\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr class=\"block-table__table-row\"\u003e\r\n \u003ctd class=\"block-table__table-cell\"\u003eYou cancel the order for a reason\r\n \u003cb\u003ewithin your control\u003c/b\u003e:\r\n \u003cbr\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eThe item is out of stock or damaged\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/td\u003e\r\n \u003ctd class=\"block-table__table-cell\"\u003e✅ Category (variable) final value fee\r\n \u003cbr\u003e⛔ Per order fixed amount \u003cb\u003eis not credited\u003c/b\u003e\r\n\r\n \u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003c/tbody\u003e\r\n \u003c/table\u003e\r\n \u003c/div\u003e\u003cdiv class=\"container container--not-fullwidth\"\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e","is_frame":false},"id":"cf46ff84-3aa8-4658-8b85-f6675b7a5033"},{"type":"paragraph","value":{"color":"default","show_border":false,"custom_colors_show":false,"custom_colors":{"schemeColor_1":"","schemeColor_2":"","schemeColor_3":"","schemeColor_4":"","schemeColor_5":"","schemeColor_6":"","schemeColor_7":""},"paragraph":"\u003cp\u003e\u003cb\u003eFee credits for refunds (eligible fee credits are proportional to the refunded amount):\u003c/b\u003e\u003c/p\u003e","align":"left"},"id":"30c54abe-48ad-426f-8372-cb4c3150ed48"},{"type":"table","value":{"color":"default","show_border":false,"custom_colors_show":false,"custom_colors":{"schemeColor_1":"","schemeColor_2":"","schemeColor_3":"","schemeColor_4":"","schemeColor_5":"","schemeColor_6":"","schemeColor_7":""},"header":"","table":{"data":[["Situation","Final value fee credits","Other fee credits"],["\u003cul\u003e\n\u003cli\u003eYou fully refund all items in the order** when the buyer requests a \u003ca href=\"https://export.ebay.com/en/customer-service/transactions/how-returns-work/\"\u003ereturn\u003c/a\u003e for any of the following reasons:\n\u003cul\u003e\n\u003cli\u003eOrdered by mistake\u003c/li\u003e\n\u003cli\u003eDon't like it\u003c/li\u003e\n\u003cli\u003eChanged my mind\u003c/li\u003e\n\u003cli\u003eDoesn't fit\u003c/li\u003e\n\u003cli\u003eFound a better price\u003c/li\u003e\n\u003c/ul\u003e\u003c/li\u003e\n\u003cli\u003eYou use the \u003cb\u003eSend refund\u003c/b\u003e flow on eBay to fully refund all items in the order, plus original shipping\u003c/li\u003e\n\u003c/ul\u003e","✅ Category (variable) final value fee\u003cbr /\u003e\n✅ Per order fixed amount","✅ General campaign ad fees (if applicable)\u003cbr /\u003e\n✅ Additional final value fees for not meeting performance expectations (if applicable)\n\u003cbr /\u003e\n✅ International fee (if applicable)"],["\u003cul\u003e\n\u003cli\u003eYou fully refund the buyer when they request a \n\u003ca href=\"https://export.ebay.com/en/customer-service/transactions/how-returns-work/\"\u003ereturn\u003c/a\u003e\n for any of the following reasons:\n\u003cul\u003e\n\u003cli\u003eArrived damaged\u003c/li\u003e\n\u003cli\u003eMissing parts or pieces\u003c/li\u003e\n\u003cli\u003eItem is defective\u003c/li\u003e\n\u003cli\u003eReceived wrong item\u003c/li\u003e\n\u003cli\u003eDoesn't match description or photos\u003c/li\u003e\n\u003c/ul\u003e\u003c/li\u003e\n\u003cli\u003eYou refund the buyer when they report an \n\u003ca href=\"https://export.ebay.com/en/customer-service/case-resolution/item-not-received-cases/\"\u003eitem not received\u003c/a\u003e\n\u003c/li\u003e\n\u003cli\u003eYou voluntarily initiate a partial refund on eBay, without requiring that the buyer returns the item\n\u003c/li\u003e\n\u003cli\u003eYou accept a \n\u003ca href=\"https://export.ebay.com/en/customer-service/case-resolution/handling-payment-disputes/\"\u003epayment dispute\u003c/a\u003e\n and the buyer is refunded\u003c/li\u003e\n\u003c/ul\u003e","✅ Category (variable) final value fee\u003cbr /\u003e\n⛔ Per order fixed amount \u003cb\u003eis not credited\u003c/b\u003e","✅ General campaign ad fees (if applicable)\u003cbr /\u003e\n✅ Additional final value fees for not meeting performance expectations (if applicable)\n\u003cbr /\u003e\n✅ International fee (if applicable)"]],"cell":[],"first_row_is_table_header":false,"first_col_is_header":false,"table_caption":""},"text_before":"","text_after":"\u003csup\u003e* Credits for the per order fixed amount can take up to 10 days to be reflected in your transaction history.\u003cbr/\u003e** In this case, sellers aren\u0026#x27;t required to refund the buyer\u0026#x27;s original shipping.\u003c/sup\u003e","ln":{"link_mode":"inline","page_link":null,"url":"","document":null,"link_name":"","seo_name":"","flag":""}},"id":"b463e740-aab2-409d-9600-ff3df204ba4d"},{"type":"emphasized_paragraph","value":{"color":"default","show_border":false,"custom_colors_show":false,"custom_colors":{"schemeColor_1":"","schemeColor_2":"","schemeColor_3":"","schemeColor_4":"","schemeColor_5":"","schemeColor_6":"","schemeColor_7":""},"paragraph":"\u003cp\u003eFor transactions where eBay performed currency conversion and a refund is issued within 120 days of the original transaction, the exchange rate used at the time of the original transaction will apply.\u003c/p\u003e","align":"left"},"id":"bd1643d1-3cdc-49df-b35f-1e1f55eba932"},{"type":"embed_block","value":{"html":"\u003cspan id=\"s1\" style=\"top:-36px;position: relative; display: block; visibility: hidden; \" \u003e\u003c/span\u003e","is_frame":false},"id":"05fd903e-5d87-4ec6-885c-5d39bfa8a107"},{"type":"paragraph","value":{"color":"default","show_border":false,"custom_colors_show":false,"custom_colors":{"schemeColor_1":"","schemeColor_2":"","schemeColor_3":"","schemeColor_4":"","schemeColor_5":"","schemeColor_6":"","schemeColor_7":""},"paragraph":"\u003cp\u003e\u003c/p\u003e\u003ch3\u003eFee credits for partial refunds\u003c/h3\u003e\u003cp\u003eWhen the buyer is issued a partial refund, your eligible fee credits will be \u003cb\u003eproportional to the amount that the buyer is refunded\u003c/b\u003e. For example, if the buyer receives a 20% refund of the total amount that they paid for their order, then you\u0026#x27;ll be credited 20% of the eligible fees that you were charged. See the detailed examples of fee credit calculations below.\u003c/p\u003e","align":"left"},"id":"d22a4ba5-adc9-420d-b87e-d818fd91237a"},{"type":"accordion","value":{"color":"default","show_border":false,"custom_colors_show":false,"custom_colors":{"schemeColor_1":"","schemeColor_2":"","schemeColor_3":"","schemeColor_4":"","schemeColor_5":"","schemeColor_6":"","schemeColor_7":""},"header":"","row":[{"header":"Example 1","content":"\u003cp\u003eA buyer purchases a blouse for $50, plus $12 for expedited shipping. The seller is able to use a less expensive option and refunds the buyer $5 of the original shipping cost.\u003c/p\u003e\u003ch4\u003e\u003cb\u003e\u003cbr/\u003e\u003c/b\u003eOrder details\u003c/h4\u003e\u003cp\u003eItem price - $50.00\u003c/p\u003e\u003cp\u003eShipping - $12.00\u003c/p\u003e\u003cp\u003eTax (9.75%) - $6.05\u003c/p\u003e\u003cp\u003e\u003cb\u003e\u003cbr/\u003eTotal amount buyer paid - $68.05\u003c/b\u003e\u003c/p\u003e\u003cp\u003e\u003cb\u003e\u003cbr/\u003e\u003c/b\u003e\u003c/p\u003e\u003ch4\u003eSeller fees\u003c/h4\u003e\u003cp\u003eFinal value fee variable (13.6% of $68.05) - $9.25\u003c/p\u003e\u003cp\u003ePer order fixed amount (not eligible for credit) - $0.40\u003c/p\u003e\u003cp\u003e\u003cb\u003eSeller fees on original order -\u003c/b\u003e \u003cb\u003e$9.65\u003c/b\u003e\u003c/p\u003e\u003cp\u003e\u003cb\u003e\u003cbr/\u003e\u003c/b\u003e\u003c/p\u003e\u003ch4\u003eBuyer refund details\u003c/h4\u003e\u003cp\u003eSeller refund to buyer - $5.00\u003c/p\u003e\u003cp\u003eeBay refund of tax (9.75% of $5.00) - $0.49\u003c/p\u003e\u003cp\u003e\u003cb\u003e\u003cbr/\u003eTotal refund amount to buyer - $5.49\u003c/b\u003e\u003c/p\u003e\u003cp\u003e\u003cb\u003e\u003cbr/\u003e\u003c/b\u003e\u003c/p\u003e\u003ch4\u003eSeller fee credit details\u003c/h4\u003e\u003cp\u003eThe buyer\u0026#x27;s refund ($5.49) is \u003cb\u003e8.1%\u003c/b\u003e of their original order ($68.05), so the seller receives credits for \u003cb\u003e8.1%\u003c/b\u003e of each of the eligible fees that they were charged\u003c/p\u003e\u003cp\u003eFinal value fee credit (\u003cb\u003e8.1%\u003c/b\u003e of $9.25) - $0.75\u003c/p\u003e\u003cp\u003e\u003cb\u003eTotal fee credits to seller - $0.75\u003c/b\u003e\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003csup\u003e*Other fees may apply\u003c/sup\u003e","embed_code":"","annotated_table":{"table":null,"text_before":"","text_after":""},"links_block":{"link_mode":"inline","page_link":null,"url":"","document":null,"link_name":"","seo_name":"","flag":""}},{"header":"Example 2","content":"\u003cp\u003eA buyer purchased a designer sweatshirt in size small for $75, but the seller mistakenly sent a size medium. The buyer liked the sweatshirt and decided to keep it, but notified the seller of the mistake. The seller issued a goodwill credit to the buyer for $15.\u003c/p\u003e\u003ch4\u003eOrder details\u003c/h4\u003e\u003cp\u003eItem price - $75.00\u003c/p\u003e\u003cp\u003eShipping - Free\u003c/p\u003e\u003cp\u003eTax (9.75%) - $7.31\u003c/p\u003e\u003cp\u003e\u003cb\u003e\u003cbr/\u003eTotal amount buyer paid - $82.31\u003c/b\u003e\u003c/p\u003e\u003ch4\u003e\u003cbr/\u003eSeller fees\u003c/h4\u003e\u003cp\u003eFinal value fee variable percentage (12.7% of $82.31) - $10.45\u003c/p\u003e\u003cp\u003eGeneral campaign ad fees (6% of $82.31) - $4.94\u003c/p\u003e\u003cp\u003ePer order fixed amount (not eligible for credit) - $0.40\u003c/p\u003e\u003cp\u003e\u003cb\u003eSeller fees on original order - $15.79\u003c/b\u003e\u003c/p\u003e\u003ch4\u003e\u003cbr/\u003eBuyer refund details\u003c/h4\u003e\u003cp\u003eSeller refund to buyer - $15.00\u003c/p\u003e\u003cp\u003eeBay refund of tax (9.75% of $15.00) - $1.46\u003c/p\u003e\u003cp\u003e\u003cb\u003e\u003cbr/\u003eTotal refund amount to buyer - $16.46\u003c/b\u003e\u003c/p\u003e\u003ch4\u003e\u003cbr/\u003eSeller fee credit details\u003c/h4\u003e\u003cp\u003eThe buyer\u0026#x27;s refund ($16.46) is \u003cb\u003e20%\u003c/b\u003e of their original order ($82.31), so the seller receives credits for \u003cb\u003e20%\u003c/b\u003e of each of the eligible fees that they were charged\u003c/p\u003e\u003cp\u003eFinal value fee credit (\u003cb\u003e20%\u003c/b\u003e of $10.45) - $2.09\u003c/p\u003e\u003cp\u003eGeneral campaign ad (\u003cb\u003e20%\u003c/b\u003e or $4.94) - $0.99\u003c/p\u003e\u003cp\u003e\u003cb\u003eTotal fee credits to seller - $3.08\u003c/b\u003e\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003csup\u003e*Other fees may apply\u003c/sup\u003e","embed_code":"","annotated_table":{"table":null,"text_before":"","text_after":""},"links_block":{"link_mode":"inline","page_link":null,"url":"","document":null,"link_name":"","seo_name":"","flag":""}}]},"id":"13f5ae8f-00e1-4497-a0c2-c02272df2760"},{"type":"embed_block","value":{"html":"\u003cspan id=\"s2\" style=\"top:-36px;position: relative; display: block; visibility: hidden; \" \u003e\u003c/span\u003e","is_frame":false},"id":"b8c274f5-419a-41ce-9639-55739816157f"},{"type":"paragraph","value":{"color":"default","show_border":false,"custom_colors_show":false,"custom_colors":{"schemeColor_1":"","schemeColor_2":"","schemeColor_3":"","schemeColor_4":"","schemeColor_5":"","schemeColor_6":"","schemeColor_7":""},"paragraph":"\u003cp\u003e\u003c/p\u003e\u003ch3\u003eRefunds that don\u0026#x27;t qualify for seller fee credits\u003c/h3\u003e\u003cp\u003eeBay doesn\u0026#x27;t issue fee credits in any of the following situations:\u003c/p\u003e\u003cp\u003e⛔ You refunded the buyer outside of eBay (using PayPal to send money, for instance)\u003c/p\u003e\u003cp\u003e⛔ eBay stepped in to help with a \u003ca href=\"https://export.ebay.com/en/seller-performance/transactions/how-returns-work/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003ereturn\u003c/a\u003e or an \u003ca href=\"https://export.ebay.com/en/seller-performance/case-resolution/item-not-received-cases/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eItem not received\u003c/a\u003e request, and the case was closed with a \u003ca href=\"https://export.ebay.com/en/seller-performance/transactions/refunding-buyers/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003efull or partial refund\u003c/a\u003e to the buyer.\u003c/p\u003e\u003cp\u003e⛔ You deduct a portion from the buyer\u0026#x27;s refund because they returned the item used or damaged (only applies \u003ca href=\"https://export.ebay.com/en/seller-performance/case-resolution/seller-protection/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eeligible sellers\u003c/a\u003e)\u003c/p\u003e\u003ch4\u003e\u003cb\u003eHow you\u0026#x27;ll receive your fee credit\u003c/b\u003e\u003c/h4\u003e\u003cp\u003eIf you qualify for a fee credit, the credit will typically be added to your Available funds and may be used to pay for any selling costs that are normally funded from your funds awaiting payout. If the full fee was originally charged to a credit or debit card, then the fee may be refunded back to the same method used to pay the fee.\u003c/p\u003e\u003cp\u003eYou can see fee credit details on your \u003ca href=\"https://www.ebay.com/help/selling/fees-credits-invoices/reconciling-ebay-sales-transactions?id=5267\" target=\"_blank\" rel=\"noopener noreferrer\"\u003efinancial statement\u003c/a\u003e.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cimg alt=\"ads_13.jpg\" class=\"richtext-image full-width\" height=\"364\" src=\"/ebayhub_media/images/ads_13.width-800.jpg\" width=\"800\"\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","align":"left"},"id":"6a3d6db8-0795-4e0f-ad58-64e76b0d99c1"},{"type":"embed_block","value":{"html":"\u003cspan id=\"insertion_fee_credits\" style=\"top:-36px;position: relative; display: block; visibility: hidden; \" \u003e\u003c/span\u003e","is_frame":false},"id":"b90a0f0e-a33e-49ec-b070-1810a1b0b7ff"},{"type":"paragraph","value":{"color":"default","show_border":false,"custom_colors_show":false,"custom_colors":{"schemeColor_1":"","schemeColor_2":"","schemeColor_3":"","schemeColor_4":"","schemeColor_5":"","schemeColor_6":"","schemeColor_7":""},"paragraph":"\u003cp\u003e\u003c/p\u003e\u003ch2\u003eInsertion fee credits\u003c/h2\u003e\u003cp\u003eIn some circumstances you may be eligible for an insertion fee credit for your relisted items and for auction-style items that sell.\u003c/p\u003e\u003ch3\u003eInsertion fee credits for relisted items\u003c/h3\u003e\u003cp\u003eIf you relist your item because it didn\u0026#x27;t sell the first time around or a transaction has fallen through, you may qualify for an insertion fee credit. eBay will automatically credit your account for the \u003ca href=\"https://export.ebay.com/en/fees-and-payments/seller-fees/selling-fees-for-managed-payments-sellers/#insertion_fees\" target=\"_blank\" rel=\"noopener noreferrer\"\u003einsertion fee\u003c/a\u003e associated with the relisting if your listing meets all of the following conditions:\u003c/p\u003e\u003cp\u003e\u003cb\u003e✅\u003c/b\u003e Your item sells after you\u0026#x27;ve relisted it\u003c/p\u003e\u003cp\u003e\u003cb\u003e✅\u003c/b\u003e Both your original listing and relisting are in the same format (auction-style or fixed price). Listings using the classified ads format don\u0026#x27;t qualify for insertion fee credits\u003c/p\u003e\u003cp\u003e\u003cb\u003e✅\u003c/b\u003e You \u003ca href=\"https://export.ebay.com/en/first-steps/how-create-listing/how-to-relist-items/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003erelist your item\u003c/a\u003e using the eBay tools (automatically or manually in the \u003ca href=\"https://www.ebay.com/sh/lst/ended?status=UNSOLD_NOT_RELISTED\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eUnsold\u003c/a\u003e section of Seller Hub) instead of copying and pasting your original listing into a new listing\u003c/p\u003e\u003cp\u003e\u003cb\u003e✅\u003c/b\u003e You relist within 90 days of the original listing ending\u003c/p\u003e\u003cp\u003e\u003cb\u003e✅\u003c/b\u003e It\u0026#x27;s the first manual relisting of your item\u003c/p\u003e\u003cp\u003e\u003cb\u003e✅\u003c/b\u003e Your starting price isn\u0026#x27;t higher than the price in the original listing\u003c/p\u003e\u003cp\u003e\u003cb\u003e✅\u003c/b\u003e You haven\u0026#x27;t added a reserve price to the relisting\u003c/p\u003e\u003ch3\u003eInsertion fee credits for auction-style items that sell\u003c/h3\u003e\u003cp\u003eIf you have a Basic, Premium, Anchor, or Enterprise \u003ca href=\"https://export.ebay.com/en/marketing/ebay-store/why-get-ebay-store/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eeBay Store subscription\u003c/a\u003e, you\u0026#x27;ll receive an insertion fee credit if your auction-style listing sells. It\u0026#x27;s important to keep the following things in mind:\u003c/p\u003e\u003cul\u003e\u003cli\u003eYour listed item must be in the auction-style format. Fixed price listings, Classified Ads, Motors vehicles, Real Estate, and select Business \u0026amp; Industrial categories are not eligible for insertion fee credits.\u003c/li\u003e\u003cli\u003eOnly insertion fees are credited. \u003ca href=\"https://export.ebay.com/en/fees-and-payments/seller-fees/selling-fees-for-managed-payments-sellers/#fees_for_optional_listing_upgrades\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eListing upgrade fees\u003c/a\u003e aren\u0026#x27;t credited.\u003c/li\u003e\u003cli\u003eIf your item sells, you\u0026#x27;re charged a \u003ca href=\"https://export.ebay.com/en/fees-and-payments/seller-fees/selling-fees-for-managed-payments-sellers/#final_value_fees\" target=\"_blank\" rel=\"noopener noreferrer\"\u003efinal value fee\u003c/a\u003e.\u003c/li\u003e\u003cli\u003eYour Basic, Premium, Anchor, or Enterprise eBay Store subscription must be active at the time the listing is created to receive an insertion fee credit when the item sells.\u003c/li\u003e\u003cli\u003eIf you relist an item and it sells, you\u0026#x27;re credited the insertion fee that was charged for the relisted item.\u003c/li\u003e\u003cli\u003eIf you originally listed the item as a \u003ca href=\"https://export.ebay.com/en/fees-and-payments/seller-fees/zero-insertion-fee-on-international-sites/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003ezero insertion fee\u003c/a\u003e auction-style listing, there won\u0026#x27;t be a credit or refund for an insertion fee.\u003c/li\u003e\u003c/ul\u003e\u003cp\u003eIf your duplicate auction-style listing doesn\u0026#x27;t appear on eBay, you may be eligible for an insertion fee credit.\u003c/p\u003e","align":"left"},"id":"472ba3f6-3d3d-470c-adea-cde25a3169b0"},{"type":"embed_block","value":{"html":"\u003cspan id=\"credits_removed_listings\" style=\"top:-36px;position: relative; display: block; visibility: hidden; \" \u003e\u003c/span\u003e","is_frame":false},"id":"576083d1-f272-429d-84f1-626c5767b99e"},{"type":"paragraph","value":{"color":"default","show_border":false,"custom_colors_show":false,"custom_colors":{"schemeColor_1":"","schemeColor_2":"","schemeColor_3":"","schemeColor_4":"","schemeColor_5":"","schemeColor_6":"","schemeColor_7":""},"paragraph":"\u003cp\u003e\u003c/p\u003e\u003ch2\u003eCredits for removed listings\u003c/h2\u003e\u003cp\u003eIf eBay has to remove one of your listings, you may receive fee credits depending on the reason for the listing removal.\u003c/p\u003e\u003cul\u003e\u003cli\u003eIf the listing was removed because an unauthorized person used your account, eBay will automatically credit any listing fees and final value fees that you paid.\u003c/li\u003e\u003cli\u003eIf eBay removed your listing because it violated one of its policies, fees will be credited on a case-by-case basis, based on the circumstances. eBay will take any previous policy violations into account.\u003c/li\u003e\u003c/ul\u003e","align":"left"},"id":"9d1983ef-0cff-45ab-b290-b92dd9540559"},{"type":"emphasized_paragraph","value":{"color":"default","show_border":false,"custom_colors_show":false,"custom_colors":{"schemeColor_1":"","schemeColor_2":"","schemeColor_3":"","schemeColor_4":"","schemeColor_5":"","schemeColor_6":"","schemeColor_7":""},"paragraph":"\u003ch3\u003e\u003cb\u003eTop Takeaway\u003c/b\u003e\u003c/h3\u003e\u003cp\u003eIf there\u0026#x27;s an issue with the order and you voluntarily refund the buyer, you\u0026#x27;ll receive a credit for some or all of your fees.\u003c/p\u003e","align":"left"},"id":"107293c5-09a1-4bbc-9d24-30a29fe9f906"},{"type":"two_columns","value":{"color":"default","show_border":false,"custom_colors_show":false,"custom_colors":{"schemeColor_1":"","schemeColor_2":"","schemeColor_3":"","schemeColor_4":"","schemeColor_5":"","schemeColor_6":"","schemeColor_7":""},"link_mode":"inline","header":"You might also be interested in","show_as_gallery":false,"columns":[{"header":"Selling fees for eBay Sellers","content":"\u003cp\u003eeBay charges two main types of selling fees: when you create a listing, and when your item sells. Read this article to learn about these and some optional fees.\u003c/p\u003e","ln":{"link_mode":"inline","page_link":{"id":1147,"url":"/en/fees-and-payments/seller-fees/selling-fees-for-managed-payments-sellers/"},"url":"","document":null,"link_name":"Learn more","seo_name":"","flag":""},"width":"default"},{"header":"International fees for eBay Sellers","content":"\u003cp\u003eIf your eBay registered address is in an eBay global country, eBay may charge an International fee. It depends on the item delivery address and the buyer\u0026#x27;s registered address.\u003c/p\u003e","ln":{"link_mode":"inline","page_link":{"id":1144,"url":"/en/fees-and-payments/seller-fees/international-fees/"},"url":"","document":null,"link_name":"Learn more","seo_name":"","flag":""},"width":"default"},{"header":"Monthly Zero insertion fee listings and basic fees on international eBay sites","content":"\u003cp\u003eSell on international eBay sites and enter new markets. Find out what basic fees and monthly allowances of Zero insertion fee listings are there on ebay.co.uk, ebay.de, ebay.fr, ebay.it, ebay.es и ebay.com.au.\u003c/p\u003e","ln":{"link_mode":"inline","page_link":null,"url":"https://export.ebay.com/en/fees-and-payments/seller-fees/zero-insertion-fee-on-international-sites/","document":null,"link_name":"Learn more","seo_name":"","flag":""},"width":"default"}],"text_optional":"","choices":""},"id":"9ae19d59-a631-45f7-9f33-667b2810b6d2"}]},"menuTree":{"id":4,"title":"Sell worldwide with eBay","slug":"en","url":"/root/en/","type":"mainpage","children":[{"id":207,"title":"First steps","slug":"first-steps","url":"/root/en/first-steps/","type":"parentpage","children":[{"id":208,"title":"How to list your items","slug":"how-create-listing","url":"/root/en/first-steps/how-create-listing/","type":"parentpage","children":[{"id":136,"title":"How to create a listing: the step-by-step guide","slug":"how-create-listing","url":"/root/en/first-steps/how-create-listing/how-create-listing/","type":"parentpage","children":[]},{"id":1100,"title":"Rules and restrictions in selling: items categories and number of listings","slug":"cant-list-an-item-what-could-be-the-problem","url":"/root/en/first-steps/how-create-listing/cant-list-an-item-what-could-be-the-problem/","type":"parentpage","children":[]},{"id":1559,"title":"How to end a listing","slug":"end-listing","url":"/root/en/first-steps/how-create-listing/end-listing/","type":"parentpage","children":[]},{"id":1592,"title":"How to revise a listing","slug":"how-revise-listing","url":"/root/en/first-steps/how-create-listing/how-revise-listing/","type":"parentpage","children":[]},{"id":1602,"title":"How to price your items","slug":"how-to-price-your-items","url":"/root/en/first-steps/how-create-listing/how-to-price-your-items/","type":"parentpage","children":[]},{"id":1609,"title":"Selling through auctions","slug":"selling-through-auctions","url":"/root/en/first-steps/how-create-listing/selling-through-auctions/","type":"parentpage","children":[]},{"id":1697,"title":"How to relist items","slug":"how-to-relist-items","url":"/root/en/first-steps/how-create-listing/how-to-relist-items/","type":"parentpage","children":[]},{"id":1700,"title":"How to cancel bids and manage bidders","slug":"how-manage-bidders","url":"/root/en/first-steps/how-create-listing/how-manage-bidders/","type":"parentpage","children":[]},{"id":2122,"title":"How to organize your items catalog on eBay","slug":"how-to-organize-your-items-catalog-on-ebay","url":"/root/en/first-steps/how-create-listing/how-to-organize-your-items-catalog-on-ebay/","type":"contentpage","children":[]},{"id":2356,"title":"Great Price badge","slug":"great-price-badge","url":"/root/en/first-steps/how-create-listing/great-price-badge/","type":"parentpage","children":[]},{"id":2359,"title":"Presale listings on eBay","slug":"presale-listings-on-ebay","url":"/root/en/first-steps/how-create-listing/presale-listings-on-ebay/","type":"parentpage","children":[]}]},{"id":251,"title":"How to use an eBay seller account","slug":"how-use-ebay-seller-account","url":"/root/en/first-steps/how-use-ebay-seller-account/","type":"parentpage","children":[{"id":126,"title":"How to register as a seller on eBay: step-by-step guide","slug":"how-to-create-seller-account","url":"/root/en/first-steps/how-use-ebay-seller-account/how-to-create-seller-account/","type":"parentpage","children":[]},{"id":260,"title":"How to close your eBay seller account","slug":"how-close-your-ebay-seller-account","url":"/root/en/first-steps/how-use-ebay-seller-account/how-close-your-ebay-seller-account/","type":"parentpage","children":[]},{"id":263,"title":"How to protect your eBay seller account","slug":"how-protect-ebay-seller-account","url":"/root/en/first-steps/how-use-ebay-seller-account/how-protect-ebay-seller-account/","type":"parentpage","children":[]},{"id":541,"title":"What to do if my eBay seller account Is blocked","slug":"what-do-if-my-ebay-seller-account-blocked","url":"/root/en/first-steps/how-use-ebay-seller-account/what-do-if-my-ebay-seller-account-blocked/","type":"parentpage","children":[]},{"id":1610,"title":"Changing registration country","slug":"changing-registration-country","url":"/root/en/first-steps/how-use-ebay-seller-account/changing-registration-country/","type":"parentpage","children":[]},{"id":2335,"title":"Multiple accounts","slug":"multiple-accounts","url":"/root/en/first-steps/how-use-ebay-seller-account/multiple-accounts/","type":"parentpage","children":[]},{"id":2357,"title":"How to change your seller account type","slug":"how-to-change-your-seller-account-type","url":"/root/en/first-steps/how-use-ebay-seller-account/how-to-change-your-seller-account-type/","type":"parentpage","children":[]}]},{"id":814,"title":"Meet our sellers","slug":"meet-our-sellers","url":"/root/en/first-steps/meet-our-sellers/","type":"parentpage","children":[{"id":871,"title":"Sellers from Europe","slug":"european-sellers","url":"/root/en/first-steps/meet-our-sellers/european-sellers/","type":"parentpage","children":[{"id":1344,"title":"Rolandas Tarnauskas, Deimante Sejonaite, Ernesta Grigaravičiūtė","slug":"poppri-fashion-auctions","url":"/root/en/first-steps/meet-our-sellers/european-sellers/poppri-fashion-auctions/","type":"parentpage","children":[]},{"id":1346,"title":"Olgerdas Trakimas","slug":"elart-parts","url":"/root/en/first-steps/meet-our-sellers/european-sellers/elart-parts/","type":"parentpage","children":[]},{"id":1347,"title":"Konstantinos Spiliadis","slug":"youherbit-hellas","url":"/root/en/first-steps/meet-our-sellers/european-sellers/youherbit-hellas/","type":"parentpage","children":[]},{"id":1348,"title":"Olga Svobodova","slug":"scarabeads","url":"/root/en/first-steps/meet-our-sellers/european-sellers/scarabeads/","type":"parentpage","children":[]},{"id":1349,"title":"Andrew","slug":"falkon5599falkon5599","url":"/root/en/first-steps/meet-our-sellers/european-sellers/falkon5599falkon5599/","type":"parentpage","children":[]},{"id":1683,"title":"Alina Pascu","slug":"alina-pascu","url":"/root/en/first-steps/meet-our-sellers/european-sellers/alina-pascu/","type":"parentpage","children":[]},{"id":1684,"title":"Pavels Spiridovskis","slug":"pavels-spiridovskis","url":"/root/en/first-steps/meet-our-sellers/european-sellers/pavels-spiridovskis/","type":"parentpage","children":[]},{"id":1685,"title":"Kristina Stankevice","slug":"kristina-stankevice","url":"/root/en/first-steps/meet-our-sellers/european-sellers/kristina-stankevice/","type":"parentpage","children":[]},{"id":1686,"title":"Justinas Baranovskis, Vilius Civilka, Karolis Nauburaitis","slug":"justinas-baranovskis-vilius-civilka-karolis-nauburaitis","url":"/root/en/first-steps/meet-our-sellers/european-sellers/justinas-baranovskis-vilius-civilka-karolis-nauburaitis/","type":"parentpage","children":[]},{"id":1687,"title":"Igor Smelyansky, Artem Shevchenko","slug":"igor-smelyansky-artem-shevchenko","url":"/root/en/first-steps/meet-our-sellers/european-sellers/igor-smelyansky-artem-shevchenko/","type":"parentpage","children":[]},{"id":2344,"title":"Josef \u0026 Karolina Tekin","slug":"josef-karolina-tekin","url":"/root/en/first-steps/meet-our-sellers/european-sellers/josef-karolina-tekin/","type":"parentpage","children":[]}]},{"id":870,"title":"Sellers from Latin 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