ISG Software Research Analyst Perspectives

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class="minimal-mobile-menu-link"><span>Model Building & Large Language Models</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/artificial-intelligence/natural-language-processing" class="minimal-mobile-menu-link"><span>Natural Language Processing</span></a></span> </li> </ul> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/customerexperience" class="minimal-mobile-menu-link"><span>Customer Experience</span></a></span> <ul class="minimal-mobile-menu-submenu level-3"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/customerexperience/agentmanagement" class="minimal-mobile-menu-link"><span>Agent Management</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/customerexperience/contactcenter" class="minimal-mobile-menu-link"><span>Contact Center</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/customerexperience/customerexperiencemanagement" class="minimal-mobile-menu-link"><span>Customer Experience Management</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/customerexperience/fieldservice" class="minimal-mobile-menu-link"><span>Field Service</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/customerexperience/intelligentselfservice" class="minimal-mobile-menu-link"><span>Intelligent Self-Service</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/customerexperience/voiceofthecustomer" class="minimal-mobile-menu-link"><span>Voice of the Customer</span></a></span> </li> </ul> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/digitalbusiness" class="minimal-mobile-menu-link"><span>Digital Business</span></a></span> <ul class="minimal-mobile-menu-submenu level-3"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/digitalbusiness/digital-applications" class="minimal-mobile-menu-link"><span>Digital Applications</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/digitalbusiness/digitalcommunications" class="minimal-mobile-menu-link"><span>Digital Communications</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/digitalbusiness/digital-intelligence" class="minimal-mobile-menu-link"><span>Digital Intelligence</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/digitalbusiness/digital-operations" class="minimal-mobile-menu-link"><span>Digital Operations</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/digitalbusiness/experiencemanagement" class="minimal-mobile-menu-link"><span>Experience Management</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/digitalbusiness/generative-ai" class="minimal-mobile-menu-link"><span>Generative AI</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/digitalbusiness/performancemanagement" class="minimal-mobile-menu-link"><span>Performance Management</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/digitalbusiness/sustainabilityandesg" class="minimal-mobile-menu-link"><span>Sustainability & ESG</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/digitalbusiness/workmanagement" class="minimal-mobile-menu-link"><span>Work Management</span></a></span> </li> </ul> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/digitaltechnology" class="minimal-mobile-menu-link"><span>Digital Technology</span></a></span> <ul class="minimal-mobile-menu-submenu level-3"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/digitaltechnology/businesscontinuity" class="minimal-mobile-menu-link"><span>Business Continuity</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/digitaltechnology/cloudcomputing" class="minimal-mobile-menu-link"><span>Cloud Computing</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/digitaltechnology/devops" class="minimal-mobile-menu-link"><span>DevOps and Platforms</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/digitaltechnology/digitalsecurity" class="minimal-mobile-menu-link"><span>Digital Security</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/digitaltechnology/intelligentautomation" class="minimal-mobile-menu-link"><span>Intelligent Automation</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/digitaltechnology/internetofthings" class="minimal-mobile-menu-link"><span>IoT and Edge Computing</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/digitaltechnology/itops" class="minimal-mobile-menu-link"><span>ITOps</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/digitaltechnology/it-service-management" class="minimal-mobile-menu-link"><span>IT Service Management</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/digitaltechnology/observability" class="minimal-mobile-menu-link"><span>Observability</span></a></span> </li> </ul> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/humancapitalmanagement" class="minimal-mobile-menu-link"><span>Human Capital Management</span></a></span> <ul class="minimal-mobile-menu-submenu level-3"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/humancapitalmanagement/employeeexperience" class="minimal-mobile-menu-link"><span>Employee Experience</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/humancapitalmanagement/learningmanagement" class="minimal-mobile-menu-link"><span>Learning Management</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/humancapitalmanagement/payrollmanagement" class="minimal-mobile-menu-link"><span>Payroll Management</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/humancapitalmanagement/talentmanagement" class="minimal-mobile-menu-link"><span>Talent Management</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/humancapitalmanagement/totalcompensationmanagement" class="minimal-mobile-menu-link"><span>Total Compensation Management</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/humancapitalmanagement/workforcemanagement" class="minimal-mobile-menu-link"><span>Workforce Management</span></a></span> </li> </ul> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/marketing" class="minimal-mobile-menu-link"><span>Marketing</span></a></span> <ul class="minimal-mobile-menu-submenu level-3"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/marketing/customerdataplatforms" class="minimal-mobile-menu-link"><span>Customer Data Platforms</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/marketing/digitalexperienceplatforms" class="minimal-mobile-menu-link"><span>Digital Experience Platform</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/marketing/digitalmarketing" class="minimal-mobile-menu-link"><span>Digital Marketing</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/marketing/intelligentmarketing" class="minimal-mobile-menu-link"><span>Intelligent Marketing</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/marketing/marketingperformancemanagement" class="minimal-mobile-menu-link"><span>Marketing Performance Management</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/marketing/productexperiencemanagement" class="minimal-mobile-menu-link"><span>Product Experience Management</span></a></span> </li> </ul> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/officeoffinance" class="minimal-mobile-menu-link"><span>Office of Finance</span></a></span> <ul class="minimal-mobile-menu-submenu level-3"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/officeoffinance/businessplanning" class="minimal-mobile-menu-link"><span>Business Planning</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/officeoffinance/digitalfinance" class="minimal-mobile-menu-link"><span>Digital Finance</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/officeoffinance/erpandcontinuousaccounting" class="minimal-mobile-menu-link"><span>ERP & Continuous Accounting</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/officeoffinance/consolidate-and-close-management" class="minimal-mobile-menu-link"><span>Consolidate & Close Management</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/officeoffinance/procure-to-pay" class="minimal-mobile-menu-link"><span>Procure-to-Pay</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/officeoffinance/order-to-cash" class="minimal-mobile-menu-link"><span>Order-to-Cash</span></a></span> </li> </ul> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/officeofrevenue" class="minimal-mobile-menu-link"><span>Office of Revenue</span></a></span> <ul class="minimal-mobile-menu-submenu level-3"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/officeofrevenue/digitalcommerce" class="minimal-mobile-menu-link"><span>Digital Commerce</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/officeofrevenue/partnermanagement" class="minimal-mobile-menu-link"><span>Partner Management</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/officeofrevenue/revenuemanagement" class="minimal-mobile-menu-link"><span>Revenue Management</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/officeofrevenue/revenueperformancemanagement" class="minimal-mobile-menu-link"><span>Revenue Performance Management</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/officeofrevenue/salesengagement" class="minimal-mobile-menu-link"><span>Sales Engagement</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/officeofrevenue/subscriptionmanagement" class="minimal-mobile-menu-link"><span>Subscription Management</span></a></span> </li> </ul> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/operationsandsupplychain" class="minimal-mobile-menu-link"><span>Operations & Supply Chain</span></a></span> <ul class="minimal-mobile-menu-submenu level-3"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/operationsandsupplychain/continuousplanning" class="minimal-mobile-menu-link"><span>Continuous Planning</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/operationsandsupplychain/continuousupplychainanderp" class="minimal-mobile-menu-link"><span>Continuous Supply Chain & ERP</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/operationsandsupplychain/productinformationmanagement" class="minimal-mobile-menu-link"><span>Product Information Management</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/operationsandsupplychain/propertytechnology" class="minimal-mobile-menu-link"><span>Property Technology</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/operationsandsupplychain/supplierrelationshipmanagement" class="minimal-mobile-menu-link"><span>Supplier Relationship Management</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/focus/operationsandsupplychain/sustainabilitymanagement" class="minimal-mobile-menu-link"><span>Sustainability Management</span></a></span> </li> </ul> </li> </ul> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/vertical-industries" class="minimal-mobile-menu-link"><span>Industries</span></a></span> <ul class="minimal-mobile-menu-submenu level-2"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/vertical-industry/automotive" class="minimal-mobile-menu-link"><span>Automotive</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/vertical-industry/banking" class="minimal-mobile-menu-link"><span>Banking</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/vertical-industry/consumer-products" class="minimal-mobile-menu-link"><span>Consumer Products</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/vertical-industry/financial-services" class="minimal-mobile-menu-link"><span>Financial Services</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/vertical-industry/food-beverage" class="minimal-mobile-menu-link"><span>Food & Beverage</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/vertical-industry/healthcare" class="minimal-mobile-menu-link"><span>Healthcare</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/vertical-industry/hospitality" class="minimal-mobile-menu-link"><span>Hospitality</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/vertical-industry/insurance" class="minimal-mobile-menu-link"><span>Insurance</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/vertical-industry/manufacturing" class="minimal-mobile-menu-link"><span>Manufacturing</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/vertical-industry/media-entertainment" class="minimal-mobile-menu-link"><span>Media & Entertainment</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/vertical-industry/real-estate" class="minimal-mobile-menu-link"><span>Real Estate</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/vertical-industry/retail" class="minimal-mobile-menu-link"><span>Retail</span></a></span> </li> </ul> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/research" class="minimal-mobile-menu-link"><span>Research</span></a></span> <ul class="minimal-mobile-menu-submenu level-2"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://www.isg-research.net/research/market-agendas" class="minimal-mobile-menu-link"><span>Market Agendas</span></a></span> </li> <li class="minimal-has-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://blog.ventanaresearch.com/" class="minimal-mobile-menu-link"><span>Analyst Perspectives</span></a></span> <ul class="minimal-mobile-menu-submenu level-3"> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://davidmenninger.ventanaresearch.com/" class="minimal-mobile-menu-link"><span>David Menninger</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://jefforr.ventanaresearch.com/" class="minimal-mobile-menu-link"><span>Jeff Orr</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://keithdawson.isg-research.net" class="minimal-mobile-menu-link"><span>Keith Dawson</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://marksmith.ventanaresearch.com/" class="minimal-mobile-menu-link"><span>Mark Smith</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://mattaslett.isg-research.net" class="minimal-mobile-menu-link"><span>Matt Aslett</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://matthewbrown.isg-research.net" class="minimal-mobile-menu-link"><span>Matthew Brown</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://robertkugel.ventanaresearch.com/" class="minimal-mobile-menu-link"><span>Robert Kugel</span></a></span> </li> <li class="minimal-no-mobile-submenu minimal-mobile-menu-item hs-skip-lang-url-rewrite"> <span><a href="https://stephenhurrell.ventanaresearch.com/" 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<h1 class="analyst-header-title">Analyst Perspectives</h1>  </div> </div> </div> </div> <div class="content-wrapper-listing blog-single"> <div class="blog-content-wrapper"> <div>  <div class="blog-index__post-content" style="margin-bottom: 80px"> <div class="post-meta"> <h2 style="font-size: 1.875rem;"><a href="https://blog.isg-research.net/whats-new-in-technology-for-office-of-revenue">What’s New in Technology for Office of Revenue?</a></h2> <div class="author-meta"> Posted by <a href="https://blog.isg-research.net/author/stephen-hurrell"> Stephen Hurrell </a> on <span class="post-date">31 July 2024 </span> </div> <hr>  </div> <div class="list-card-p"><div class="wrapingimage"> <img src="https://blog.isg-research.net/hs-fs/hubfs/Whats_New_in_Technology_for_Office_of_Revenue.png?width=200&name=Whats_New_in_Technology_for_Office_of_Revenue.png" width="200" !important: srcset="https://blog.isg-research.net/hs-fs/hubfs/Whats_New_in_Technology_for_Office_of_Revenue.png?width=100&name=Whats_New_in_Technology_for_Office_of_Revenue.png 100w, https://blog.isg-research.net/hs-fs/hubfs/Whats_New_in_Technology_for_Office_of_Revenue.png?width=200&name=Whats_New_in_Technology_for_Office_of_Revenue.png 200w, https://blog.isg-research.net/hs-fs/hubfs/Whats_New_in_Technology_for_Office_of_Revenue.png?width=300&name=Whats_New_in_Technology_for_Office_of_Revenue.png 300w, https://blog.isg-research.net/hs-fs/hubfs/Whats_New_in_Technology_for_Office_of_Revenue.png?width=400&name=Whats_New_in_Technology_for_Office_of_Revenue.png 400w, https://blog.isg-research.net/hs-fs/hubfs/Whats_New_in_Technology_for_Office_of_Revenue.png?width=500&name=Whats_New_in_Technology_for_Office_of_Revenue.png 500w, https://blog.isg-research.net/hs-fs/hubfs/Whats_New_in_Technology_for_Office_of_Revenue.png?width=600&name=Whats_New_in_Technology_for_Office_of_Revenue.png 600w" sizes="(max-width: 200px) 100vw, 200px"> </div> <p>Spring and fall are conference seasons, and this spring I was fortunate to be invited to several software provider events that are part of my coverage of the Office of Revenue.</p> </div> <a href="https://blog.isg-research.net/whats-new-in-technology-for-office-of-revenue"><span class="readmore"> Read More </span></a><br><br> Topics: <a href="https://blog.isg-research.net/topic/revenue-management">Revenue Management</a>, <a href="https://blog.isg-research.net/topic/office-of-revenue">Office of Revenue</a> <hr> </div> <div class="blog-index__post-content" style="margin-bottom: 80px"> <div class="post-meta"> <h2 style="font-size: 1.875rem;"><a href="https://blog.isg-research.net/the-evolving-strategic-needs-for-successful-ai-and-ml">The Evolving Strategic Needs for Successful AI and ML</a></h2> <div class="author-meta"> Posted by <a href="https://blog.isg-research.net/author/matt-aslett"> Matt Aslett </a> on <span class="post-date">30 July 2024 </span> </div> <hr>  </div> <div class="list-card-p"><div class="wrapingimage"> <img src="https://blog.isg-research.net/hs-fs/hubfs/The_Evolving_Strategic_Needs_for_Successful_AI_and_ML.png?width=200&name=The_Evolving_Strategic_Needs_for_Successful_AI_and_ML.png" width="200" !important: srcset="https://blog.isg-research.net/hs-fs/hubfs/The_Evolving_Strategic_Needs_for_Successful_AI_and_ML.png?width=100&name=The_Evolving_Strategic_Needs_for_Successful_AI_and_ML.png 100w, https://blog.isg-research.net/hs-fs/hubfs/The_Evolving_Strategic_Needs_for_Successful_AI_and_ML.png?width=200&name=The_Evolving_Strategic_Needs_for_Successful_AI_and_ML.png 200w, https://blog.isg-research.net/hs-fs/hubfs/The_Evolving_Strategic_Needs_for_Successful_AI_and_ML.png?width=300&name=The_Evolving_Strategic_Needs_for_Successful_AI_and_ML.png 300w, https://blog.isg-research.net/hs-fs/hubfs/The_Evolving_Strategic_Needs_for_Successful_AI_and_ML.png?width=400&name=The_Evolving_Strategic_Needs_for_Successful_AI_and_ML.png 400w, https://blog.isg-research.net/hs-fs/hubfs/The_Evolving_Strategic_Needs_for_Successful_AI_and_ML.png?width=500&name=The_Evolving_Strategic_Needs_for_Successful_AI_and_ML.png 500w, https://blog.isg-research.net/hs-fs/hubfs/The_Evolving_Strategic_Needs_for_Successful_AI_and_ML.png?width=600&name=The_Evolving_Strategic_Needs_for_Successful_AI_and_ML.png 600w" sizes="(max-width: 200px) 100vw, 200px"> </div> <p>The <span><a href="https://www.ventanaresearch.com/focus/analytics-and-data/artificalintelligencemachinelearning">artificial intelligence and machine learning</a></span> landscape was profoundly altered by the emergence of generative AI into the mainstream consciousness during 2023. The widespread availability of GenAI models and cloud services has <span><a href="https://davidmenninger.ventanaresearch.com/generative-ai-ushers-in-a-new-age-of-content-and-model-creation">lowered the barriers</a></span> to individuals and enterprises engaging with AI for various use cases, including generating content, querying data, writing code, preparing data for analysis, documenting data pipelines and using software products more effectively. The impact that...</p> </div> <a href="https://blog.isg-research.net/the-evolving-strategic-needs-for-successful-ai-and-ml"><span class="readmore"> Read More </span></a><br><br> Topics: <a href="https://blog.isg-research.net/topic/analytics-data">Analytics & Data</a>, <a href="">AI and Machine Learning</a> <hr> </div> <div class="blog-index__post-content" style="margin-bottom: 80px"> <div class="post-meta"> <h2 style="font-size: 1.875rem;"><a href="https://blog.isg-research.net/the-buyers-guides-for-financial-consolidation-and-close-classifies-and-rates-software-providers">The Buyers Guides for Financial Consolidation and Close Classifies and Rates Software Providers</a></h2> <div class="author-meta"> Posted by <a href="https://blog.isg-research.net/author/robert-kugel"> Robert Kugel </a> on <span class="post-date">30 July 2024 </span> </div> <hr>  </div> <div class="list-card-p"><div class="wrapingimage"> <img src="https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Financial_Consolidation_and_Close_Classifies_and_Rates_Software_Providers.png?width=200&name=The_Buyers_Guides_for_Financial_Consolidation_and_Close_Classifies_and_Rates_Software_Providers.png" width="200" !important: srcset="https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Financial_Consolidation_and_Close_Classifies_and_Rates_Software_Providers.png?width=100&name=The_Buyers_Guides_for_Financial_Consolidation_and_Close_Classifies_and_Rates_Software_Providers.png 100w, https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Financial_Consolidation_and_Close_Classifies_and_Rates_Software_Providers.png?width=200&name=The_Buyers_Guides_for_Financial_Consolidation_and_Close_Classifies_and_Rates_Software_Providers.png 200w, https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Financial_Consolidation_and_Close_Classifies_and_Rates_Software_Providers.png?width=300&name=The_Buyers_Guides_for_Financial_Consolidation_and_Close_Classifies_and_Rates_Software_Providers.png 300w, https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Financial_Consolidation_and_Close_Classifies_and_Rates_Software_Providers.png?width=400&name=The_Buyers_Guides_for_Financial_Consolidation_and_Close_Classifies_and_Rates_Software_Providers.png 400w, https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Financial_Consolidation_and_Close_Classifies_and_Rates_Software_Providers.png?width=500&name=The_Buyers_Guides_for_Financial_Consolidation_and_Close_Classifies_and_Rates_Software_Providers.png 500w, https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Financial_Consolidation_and_Close_Classifies_and_Rates_Software_Providers.png?width=600&name=The_Buyers_Guides_for_Financial_Consolidation_and_Close_Classifies_and_Rates_Software_Providers.png 600w" sizes="(max-width: 200px) 100vw, 200px"> </div> <p>I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well software providers’ offerings meet buyers’ requirements. The Financial Consolidation and Clos<span style="color: #333333;">e</span><span style="color: red;"><span style="color: #333333;">: ISG and</span> </span><a href="https://www.ventanaresearch.com/value_index/customer_experience/contact_center_in_the_cloud/market-report/2021">Ventana Research Buyers Guide</a> is the distillation of a year of market and product research by ISG and Ventana Research.</p> </div> <a href="https://blog.isg-research.net/the-buyers-guides-for-financial-consolidation-and-close-classifies-and-rates-software-providers"><span class="readmore"> Read More </span></a><br><br> Topics: <a href="https://blog.isg-research.net/topic/office-of-finance">Office of Finance</a>, <a href="https://blog.isg-research.net/topic/consolidate-and-close-management">Consolidate and Close Management</a> <hr> </div> <div class="blog-index__post-content" style="margin-bottom: 80px"> <div class="post-meta"> <h2 style="font-size: 1.875rem;"><a href="https://blog.isg-research.net/the-buyers-guides-for-learning-management-systems-classifies-and-rates-software-providers">The Buyers Guides for Learning Management Systems Classifies and Rates Software Providers</a></h2> <div class="author-meta"> Posted by <a href="https://blog.isg-research.net/author/matthew-brown"> Matthew Brown </a> on <span class="post-date">25 July 2024 </span> </div> <hr>  </div> <div class="list-card-p"><div class="wrapingimage"> <img src="https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Learning_Management_Systems_Classifies_and_Rates_Software%20Providers.png?width=200&name=The_Buyers_Guides_for_Learning_Management_Systems_Classifies_and_Rates_Software%20Providers.png" width="200" !important: srcset="https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Learning_Management_Systems_Classifies_and_Rates_Software%20Providers.png?width=100&name=The_Buyers_Guides_for_Learning_Management_Systems_Classifies_and_Rates_Software%20Providers.png 100w, https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Learning_Management_Systems_Classifies_and_Rates_Software%20Providers.png?width=200&name=The_Buyers_Guides_for_Learning_Management_Systems_Classifies_and_Rates_Software%20Providers.png 200w, https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Learning_Management_Systems_Classifies_and_Rates_Software%20Providers.png?width=300&name=The_Buyers_Guides_for_Learning_Management_Systems_Classifies_and_Rates_Software%20Providers.png 300w, https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Learning_Management_Systems_Classifies_and_Rates_Software%20Providers.png?width=400&name=The_Buyers_Guides_for_Learning_Management_Systems_Classifies_and_Rates_Software%20Providers.png 400w, https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Learning_Management_Systems_Classifies_and_Rates_Software%20Providers.png?width=500&name=The_Buyers_Guides_for_Learning_Management_Systems_Classifies_and_Rates_Software%20Providers.png 500w, https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Learning_Management_Systems_Classifies_and_Rates_Software%20Providers.png?width=600&name=The_Buyers_Guides_for_Learning_Management_Systems_Classifies_and_Rates_Software%20Providers.png 600w" sizes="(max-width: 200px) 100vw, 200px"> </div> <p>I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well software providers’ offerings meet buyers’ requirements. The <a href="https://www.ventanaresearch.com/buyers_guide/human_capital_management/learning_management_systems">Learning Management Systems: Ventana Research Buyers Guide</a> is the distillation of a year of market and product research by Ventana Research.</p> </div> <a href="https://blog.isg-research.net/the-buyers-guides-for-learning-management-systems-classifies-and-rates-software-providers"><span class="readmore"> Read More </span></a><br><br> Topics: <a href="https://blog.isg-research.net/topic/human-capital-management">Human Capital Management</a>, <a href="https://blog.isg-research.net/topic/learning-management">Learning Management</a> <hr> </div> <div class="blog-index__post-content" style="margin-bottom: 80px"> <div class="post-meta"> <h2 style="font-size: 1.875rem;"><a href="https://blog.isg-research.net/the-buyers-guides-for-cloud-computing-platforms-classifies-and-rates-software-providers">The Buyers Guides for Cloud Computing Platforms Classifies and Rates Software Providers</a></h2> <div class="author-meta"> Posted by <a href="https://blog.isg-research.net/author/jeff-orr"> Jeff Orr </a> on <span class="post-date">25 July 2024 </span> </div> <hr>  </div> <div class="list-card-p"><div class="wrapingimage"> <img src="https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Cloud_Computing_Platforms_Classifies_and_Rates_Software_Providers.png?width=200&name=The_Buyers_Guides_for_Cloud_Computing_Platforms_Classifies_and_Rates_Software_Providers.png" width="200" !important: srcset="https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Cloud_Computing_Platforms_Classifies_and_Rates_Software_Providers.png?width=100&name=The_Buyers_Guides_for_Cloud_Computing_Platforms_Classifies_and_Rates_Software_Providers.png 100w, https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Cloud_Computing_Platforms_Classifies_and_Rates_Software_Providers.png?width=200&name=The_Buyers_Guides_for_Cloud_Computing_Platforms_Classifies_and_Rates_Software_Providers.png 200w, https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Cloud_Computing_Platforms_Classifies_and_Rates_Software_Providers.png?width=300&name=The_Buyers_Guides_for_Cloud_Computing_Platforms_Classifies_and_Rates_Software_Providers.png 300w, https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Cloud_Computing_Platforms_Classifies_and_Rates_Software_Providers.png?width=400&name=The_Buyers_Guides_for_Cloud_Computing_Platforms_Classifies_and_Rates_Software_Providers.png 400w, https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Cloud_Computing_Platforms_Classifies_and_Rates_Software_Providers.png?width=500&name=The_Buyers_Guides_for_Cloud_Computing_Platforms_Classifies_and_Rates_Software_Providers.png 500w, https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Cloud_Computing_Platforms_Classifies_and_Rates_Software_Providers.png?width=600&name=The_Buyers_Guides_for_Cloud_Computing_Platforms_Classifies_and_Rates_Software_Providers.png 600w" sizes="(max-width: 200px) 100vw, 200px"> </div> <p>I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well software providers’ offerings meet buyers’ requirements. The <a href="https://www.ventanaresearch.com/buyers_guide/digital_technology/cloud_computing_platforms">Cloud Computing Platforms Ventana Research Buyers Guide</a> is the distillation of a year of market and product research by ISG and Ventana Research.</p> </div> <a href="https://blog.isg-research.net/the-buyers-guides-for-cloud-computing-platforms-classifies-and-rates-software-providers"><span class="readmore"> Read More </span></a><br><br> Topics: <a href="https://blog.isg-research.net/topic/cloud-computing">Cloud Computing</a>, <a href="https://blog.isg-research.net/topic/digital-technology">Digital Technology</a> <hr> </div> <div class="blog-index__post-content" style="margin-bottom: 80px"> <div class="post-meta"> <h2 style="font-size: 1.875rem;"><a href="https://blog.isg-research.net/the-buyers-guides-for-subscription-management-classifies-and-rates-software-providers">The Buyers Guides for Subscription Management Classifies and Rates Software Providers</a></h2> <div class="author-meta"> Posted by <a href="https://blog.isg-research.net/author/stephen-hurrell"> Stephen Hurrell </a> on <span class="post-date">24 July 2024 </span> </div> <hr>  </div> <div class="list-card-p"><div class="wrapingimage"> <img src="https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Subscription_Management_Classifies_and_Rates_Software_Providers.png?width=200&name=The_Buyers_Guides_for_Subscription_Management_Classifies_and_Rates_Software_Providers.png" width="200" !important: srcset="https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Subscription_Management_Classifies_and_Rates_Software_Providers.png?width=100&name=The_Buyers_Guides_for_Subscription_Management_Classifies_and_Rates_Software_Providers.png 100w, https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Subscription_Management_Classifies_and_Rates_Software_Providers.png?width=200&name=The_Buyers_Guides_for_Subscription_Management_Classifies_and_Rates_Software_Providers.png 200w, https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Subscription_Management_Classifies_and_Rates_Software_Providers.png?width=300&name=The_Buyers_Guides_for_Subscription_Management_Classifies_and_Rates_Software_Providers.png 300w, https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Subscription_Management_Classifies_and_Rates_Software_Providers.png?width=400&name=The_Buyers_Guides_for_Subscription_Management_Classifies_and_Rates_Software_Providers.png 400w, https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Subscription_Management_Classifies_and_Rates_Software_Providers.png?width=500&name=The_Buyers_Guides_for_Subscription_Management_Classifies_and_Rates_Software_Providers.png 500w, https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Subscription_Management_Classifies_and_Rates_Software_Providers.png?width=600&name=The_Buyers_Guides_for_Subscription_Management_Classifies_and_Rates_Software_Providers.png 600w" sizes="(max-width: 200px) 100vw, 200px"> </div> <p>I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well software providers’ offerings meet buyers’ requirements. The <a href="https://www.ventanaresearch.com/buyers_guide/office_of_revenue/subscription_management">Subscription Management: Ventana Research Buyers Guide</a> is the distillation of a year of market and product research by ISG and Ventana Research.</p> </div> <a href="https://blog.isg-research.net/the-buyers-guides-for-subscription-management-classifies-and-rates-software-providers"><span class="readmore"> Read More </span></a><br><br> Topics: <a href="https://blog.isg-research.net/topic/subscription-management">Subscription Management</a>, <a href="https://blog.isg-research.net/topic/office-of-revenue">Office of Revenue</a> <hr> </div> <div class="blog-index__post-content" style="margin-bottom: 80px"> <div class="post-meta"> <h2 style="font-size: 1.875rem;"><a href="https://blog.isg-research.net/the-buyers-guides-for-ai-platforms-classifies-and-rates-software-providers">The Buyers Guides for AI Platforms Classifies and Rates Software Providers</a></h2> <div class="author-meta"> Posted by <a href="https://blog.isg-research.net/author/david-menninger"> David Menninger </a> on <span class="post-date">23 July 2024 </span> </div> <hr>  </div> <div class="list-card-p"><div class="wrapingimage"> <img src="https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_AI_Platforms_Classifies_and_Rates_Software_Providers.png?width=200&name=The_Buyers_Guides_for_AI_Platforms_Classifies_and_Rates_Software_Providers.png" width="200" !important: srcset="https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_AI_Platforms_Classifies_and_Rates_Software_Providers.png?width=100&name=The_Buyers_Guides_for_AI_Platforms_Classifies_and_Rates_Software_Providers.png 100w, https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_AI_Platforms_Classifies_and_Rates_Software_Providers.png?width=200&name=The_Buyers_Guides_for_AI_Platforms_Classifies_and_Rates_Software_Providers.png 200w, https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_AI_Platforms_Classifies_and_Rates_Software_Providers.png?width=300&name=The_Buyers_Guides_for_AI_Platforms_Classifies_and_Rates_Software_Providers.png 300w, https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_AI_Platforms_Classifies_and_Rates_Software_Providers.png?width=400&name=The_Buyers_Guides_for_AI_Platforms_Classifies_and_Rates_Software_Providers.png 400w, https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_AI_Platforms_Classifies_and_Rates_Software_Providers.png?width=500&name=The_Buyers_Guides_for_AI_Platforms_Classifies_and_Rates_Software_Providers.png 500w, https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_AI_Platforms_Classifies_and_Rates_Software_Providers.png?width=600&name=The_Buyers_Guides_for_AI_Platforms_Classifies_and_Rates_Software_Providers.png 600w" sizes="(max-width: 200px) 100vw, 200px"> </div> <p>I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well software providers’ offerings meet buyers’ requirements. The <a href="https://www.ventanaresearch.com/buyers_guide/artificial_intelligence/ai_platforms">AI Platforms: Ventana Research Buyers Guide</a> is the distillation of a year of market and product research by Ventana Research.</p> </div> <a href="https://blog.isg-research.net/the-buyers-guides-for-ai-platforms-classifies-and-rates-software-providers"><span class="readmore"> Read More </span></a><br><br> Topics: <a href="https://blog.isg-research.net/topic/ai">AI</a>, <a href="https://blog.isg-research.net/topic/generative-ai">Generative AI</a>, <a href="https://blog.isg-research.net/topic/machine-learning-operations">Machine Learning Operations</a> <hr> </div> <div class="blog-index__post-content" style="margin-bottom: 80px"> <div class="post-meta"> <h2 style="font-size: 1.875rem;"><a href="https://blog.isg-research.net/the-buyers-guides-for-data-platforms-classifies-and-rates-software-providers">The Buyers Guides for Data Platforms Classifies and Rates Software Providers</a></h2> <div class="author-meta"> Posted by <a href="https://blog.isg-research.net/author/matt-aslett"> Matt Aslett </a> on <span class="post-date">18 July 2024 </span> </div> <hr>  </div> <div class="list-card-p"><div class="wrapingimage"> <img src="https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Data_Platforms_Classifies_and_Rates_Software_Providers.png?width=200&name=The_Buyers_Guides_for_Data_Platforms_Classifies_and_Rates_Software_Providers.png" width="200" !important: srcset="https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Data_Platforms_Classifies_and_Rates_Software_Providers.png?width=100&name=The_Buyers_Guides_for_Data_Platforms_Classifies_and_Rates_Software_Providers.png 100w, https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Data_Platforms_Classifies_and_Rates_Software_Providers.png?width=200&name=The_Buyers_Guides_for_Data_Platforms_Classifies_and_Rates_Software_Providers.png 200w, https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Data_Platforms_Classifies_and_Rates_Software_Providers.png?width=300&name=The_Buyers_Guides_for_Data_Platforms_Classifies_and_Rates_Software_Providers.png 300w, https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Data_Platforms_Classifies_and_Rates_Software_Providers.png?width=400&name=The_Buyers_Guides_for_Data_Platforms_Classifies_and_Rates_Software_Providers.png 400w, https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Data_Platforms_Classifies_and_Rates_Software_Providers.png?width=500&name=The_Buyers_Guides_for_Data_Platforms_Classifies_and_Rates_Software_Providers.png 500w, https://blog.isg-research.net/hs-fs/hubfs/The_Buyers_Guides_for_Data_Platforms_Classifies_and_Rates_Software_Providers.png?width=600&name=The_Buyers_Guides_for_Data_Platforms_Classifies_and_Rates_Software_Providers.png 600w" sizes="(max-width: 200px) 100vw, 200px"> </div> <p>I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well software providers’ offerings meet buyers’ requirements. The <a href="https://www.ventanaresearch.com/buyers_guide/analytics_and_data/data_platforms">Data Platforms Ventana Research Buyers Guide</a> is the distillation of a year of market and product research by ISG and Ventana Research.</p> </div> <a href="https://blog.isg-research.net/the-buyers-guides-for-data-platforms-classifies-and-rates-software-providers"><span class="readmore"> Read More </span></a><br><br> Topics: <a href="https://blog.isg-research.net/topic/data-platforms">data platforms</a>, <a href="https://blog.isg-research.net/topic/analytics-data">Analytics & Data</a>, <a href="https://blog.isg-research.net/topic/operational-data-platforms">operational data platforms</a>, <a href="https://blog.isg-research.net/topic/analytic-data-platforms">Analytic Data Platforms</a> <hr> </div> <div class="blog-index__post-content" style="margin-bottom: 80px"> <div class="post-meta"> <h2 style="font-size: 1.875rem;"><a href="https://blog.isg-research.net/solace-shines-for-event-driven-integration">Solace Shines for Event-Driven Integration</a></h2> <div class="author-meta"> Posted by <a href="https://blog.isg-research.net/author/matt-aslett"> Matt Aslett </a> on <span class="post-date">16 July 2024 </span> </div> <hr>  </div> <div class="list-card-p"><div class="wrapingimage"> <img src="https://blog.isg-research.net/hs-fs/hubfs/Solace_Shines_for_Event-Driven_Integration.png?width=200&name=Solace_Shines_for_Event-Driven_Integration.png" width="200" !important: srcset="https://blog.isg-research.net/hs-fs/hubfs/Solace_Shines_for_Event-Driven_Integration.png?width=100&name=Solace_Shines_for_Event-Driven_Integration.png 100w, https://blog.isg-research.net/hs-fs/hubfs/Solace_Shines_for_Event-Driven_Integration.png?width=200&name=Solace_Shines_for_Event-Driven_Integration.png 200w, https://blog.isg-research.net/hs-fs/hubfs/Solace_Shines_for_Event-Driven_Integration.png?width=300&name=Solace_Shines_for_Event-Driven_Integration.png 300w, https://blog.isg-research.net/hs-fs/hubfs/Solace_Shines_for_Event-Driven_Integration.png?width=400&name=Solace_Shines_for_Event-Driven_Integration.png 400w, https://blog.isg-research.net/hs-fs/hubfs/Solace_Shines_for_Event-Driven_Integration.png?width=500&name=Solace_Shines_for_Event-Driven_Integration.png 500w, https://blog.isg-research.net/hs-fs/hubfs/Solace_Shines_for_Event-Driven_Integration.png?width=600&name=Solace_Shines_for_Event-Driven_Integration.png 600w" sizes="(max-width: 200px) 100vw, 200px"> </div> <p>I <span><a href="https://blog.ventanaresearch.com/eda-with-events-brokers-enable-stream-processing">previously wrote</a></span> about the ongoing importance of event brokers and event management in enabling enterprises to adopt event-driven architecture and event stream processing. Many enterprises adopt EDA as the design pattern for maximizing events to deliver real-time business processes. There are many advantages to using EDA, including a cultural shift away from batch processing towards real-time analysis and decision-making.</p> </div> <a href="https://blog.isg-research.net/solace-shines-for-event-driven-integration"><span class="readmore"> Read More </span></a><br><br> Topics: <a href="https://blog.isg-research.net/topic/analytics-data">Analytics & Data</a>, <a href="https://blog.isg-research.net/topic/streaming-data-events">Streaming Data & Events</a>, <a href="https://blog.isg-research.net/topic/data-intelligence">Data Intelligence</a> <hr> </div> <div class="blog-index__post-content" style="margin-bottom: 80px"> <div class="post-meta"> <h2 style="font-size: 1.875rem;"><a href="https://blog.isg-research.net/boomi-offers-innovation-in-api-and-ai">Boomi Offers Innovation in API and AI</a></h2> <div class="author-meta"> Posted by <a href="https://blog.isg-research.net/author/matt-aslett"> Matt Aslett </a> on <span class="post-date">10 July 2024 </span> </div> <hr>  </div> <div class="list-card-p"><div class="wrapingimage"> <img src="https://blog.isg-research.net/hs-fs/hubfs/Boomi_Offers_Innovation_in_API_and_AI.png.png?width=200&name=Boomi_Offers_Innovation_in_API_and_AI.png.png" width="200" !important: srcset="https://blog.isg-research.net/hs-fs/hubfs/Boomi_Offers_Innovation_in_API_and_AI.png.png?width=100&name=Boomi_Offers_Innovation_in_API_and_AI.png.png 100w, https://blog.isg-research.net/hs-fs/hubfs/Boomi_Offers_Innovation_in_API_and_AI.png.png?width=200&name=Boomi_Offers_Innovation_in_API_and_AI.png.png 200w, https://blog.isg-research.net/hs-fs/hubfs/Boomi_Offers_Innovation_in_API_and_AI.png.png?width=300&name=Boomi_Offers_Innovation_in_API_and_AI.png.png 300w, https://blog.isg-research.net/hs-fs/hubfs/Boomi_Offers_Innovation_in_API_and_AI.png.png?width=400&name=Boomi_Offers_Innovation_in_API_and_AI.png.png 400w, https://blog.isg-research.net/hs-fs/hubfs/Boomi_Offers_Innovation_in_API_and_AI.png.png?width=500&name=Boomi_Offers_Innovation_in_API_and_AI.png.png 500w, https://blog.isg-research.net/hs-fs/hubfs/Boomi_Offers_Innovation_in_API_and_AI.png.png?width=600&name=Boomi_Offers_Innovation_in_API_and_AI.png.png 600w" sizes="(max-width: 200px) 100vw, 200px"> </div> <p>I previously wrote about the <span><a href="https://blog.ventanaresearch.com/generative-ai-boosts-value-creation-with-outcome-led-data-integration">potential</a></span> for generative artificial intelligence technology to enhance the integration sector by facilitating outcome-driven approaches for automatically generating integration pipelines in response to declared business requirements. The use of GenAI in data and application integration remains nascent, but multiple software providers are embracing the potential for GenAI to improve the productivity of integration experts and facilitate self-service integration by...</p> </div> <a href="https://blog.isg-research.net/boomi-offers-innovation-in-api-and-ai"><span class="readmore"> Read More </span></a><br><br> Topics: <a href="https://blog.isg-research.net/topic/analytics-data">Analytics & Data</a>, <a href="https://blog.isg-research.net/topic/data-intelligence">Data Intelligence</a> <hr> </div> <div class="blog-index__post-content" style="margin-bottom: 80px"> <div class="post-meta"> <h2 style="font-size: 1.875rem;"><a href="https://blog.isg-research.net/who-poisoned-the-ai-watering-hole-adversarial-threats-in-ai">Who Poisoned the AI Watering Hole: Adversarial Threats in AI</a></h2> <div class="author-meta"> Posted by <a href="https://blog.isg-research.net/author/jeff-orr"> Jeff Orr </a> on <span class="post-date">09 July 2024 </span> </div> <hr>  </div> <div class="list-card-p"><div class="wrapingimage"> <img src="https://blog.isg-research.net/hs-fs/hubfs/Who_Poisoned_the_AI_Watering_Hole_Adversarial_Threats_in_AI.png?width=200&name=Who_Poisoned_the_AI_Watering_Hole_Adversarial_Threats_in_AI.png" width="200" !important: srcset="https://blog.isg-research.net/hs-fs/hubfs/Who_Poisoned_the_AI_Watering_Hole_Adversarial_Threats_in_AI.png?width=100&name=Who_Poisoned_the_AI_Watering_Hole_Adversarial_Threats_in_AI.png 100w, https://blog.isg-research.net/hs-fs/hubfs/Who_Poisoned_the_AI_Watering_Hole_Adversarial_Threats_in_AI.png?width=200&name=Who_Poisoned_the_AI_Watering_Hole_Adversarial_Threats_in_AI.png 200w, https://blog.isg-research.net/hs-fs/hubfs/Who_Poisoned_the_AI_Watering_Hole_Adversarial_Threats_in_AI.png?width=300&name=Who_Poisoned_the_AI_Watering_Hole_Adversarial_Threats_in_AI.png 300w, https://blog.isg-research.net/hs-fs/hubfs/Who_Poisoned_the_AI_Watering_Hole_Adversarial_Threats_in_AI.png?width=400&name=Who_Poisoned_the_AI_Watering_Hole_Adversarial_Threats_in_AI.png 400w, https://blog.isg-research.net/hs-fs/hubfs/Who_Poisoned_the_AI_Watering_Hole_Adversarial_Threats_in_AI.png?width=500&name=Who_Poisoned_the_AI_Watering_Hole_Adversarial_Threats_in_AI.png 500w, https://blog.isg-research.net/hs-fs/hubfs/Who_Poisoned_the_AI_Watering_Hole_Adversarial_Threats_in_AI.png?width=600&name=Who_Poisoned_the_AI_Watering_Hole_Adversarial_Threats_in_AI.png 600w" sizes="(max-width: 200px) 100vw, 200px"> </div> <p>Embracing artificial intelligence technologies opens doors for innovation and efficiency. Alongside these opportunities, however, come risks. Threat actors are keenly aware of the potential impact of AI systems and are actively exploring ways to manipulate them. In this Analyst Perspective, I explore the world of adversarial machine-learning threats and provide practical guidance for securing AI systems.</p> </div> <a href="https://blog.isg-research.net/who-poisoned-the-ai-watering-hole-adversarial-threats-in-ai"><span class="readmore"> Read More </span></a><br><br> Topics: <a href="https://blog.isg-research.net/topic/digital-technology">Digital Technology</a>, <a href="https://blog.isg-research.net/topic/digital-security">Digital Security</a>, <a href="https://blog.isg-research.net/topic/generative-ai">Generative AI</a>, <a href="">AI and Machine Learning</a>, <a href="https://blog.isg-research.net/topic/devops-and-platforms">DevOps and Platforms</a>, <a href="https://blog.isg-research.net/topic/model-building-and-large-language-models">Model Building and Large Language Models</a>, <a href="https://blog.isg-research.net/topic/machine-learning-operations">Machine Learning Operations</a>, <a href="https://blog.isg-research.net/topic/nist">NIST</a>, <a href="https://blog.isg-research.net/topic/model-training">Model Training</a> <hr> </div> <script> // Check active classes var checkClass = function() { if ( $('.fil_item').hasClass('hide') ) { $('.fil_item').removeClass('hide'); } }; // Category filters $('.all').click( function() { checkClass(); }); // Active tag $('.bttn').click(function(){ $('.bttn').removeClass('active'); $(this).addClass('active'); }) </script> </div> <div class="blog-numeric-pagination span12 ">   </div> </div> <div class="blog-sidebar">   <style> .blog-sidebar h3 { font-size: 18px; margin-bottom: 30px; position: relative; color: var(--light_blue); padding-top:40px; } .btn-secondary, .filter-expand-link { text-transform: uppercase; background-color: #113049!important; border-color: #113049!important; color: #ffffff!important; transition: all .15s ease-in-out; animation-timing-function: ease-in-out; font-family: 'Open Sans', sans-serif; font-style: normal; font-weight: 500; text-decoration: none; font-size: 0.875rem; line-height: 1.4000000000000001rem; border-radius: 6px; height: 3.5rem; text-align: center; padding: 0 2.8125rem; border: 1px solid; display: -webkit-inline-box; display: -ms-inline-flexbox; display: inline-flex; -webkit-box-align: center; -ms-flex-align: center; align-items: center; } .filter-expand-link { text-transform: uppercase; background-color: #113049!important; border-color: #113049!important; color: #ffffff!important; transition: all .15s ease-in-out; animation-timing-function: ease-in-out; font-family: 'Open Sans', sans-serif; font-style: normal; font-weight: 500; text-decoration: none; font-size: 0.875rem; line-height: 1.4000000000000001rem; border-radius: 6px; height: 3.5rem; text-align: center; padding: 0 2.8125rem; border: 1px solid; display: -webkit-inline-box; display: -ms-inline-flexbox; display: inline-flex; -webkit-box-align: center; -ms-flex-align: center; align-items: center; } </style> <span class="hs-cta-wrapper" id="hs-cta-wrapper-960cd0b7-7494-40d3-ac1c-5825d5a075be"><span class="hs-cta-node hs-cta-960cd0b7-7494-40d3-ac1c-5825d5a075be" id="hs-cta-960cd0b7-7494-40d3-ac1c-5825d5a075be"><a href="https://cta-redirect.hubspot.com/cta/redirect/2035844/960cd0b7-7494-40d3-ac1c-5825d5a075be"><img class="hs-cta-img" id="hs-cta-img-960cd0b7-7494-40d3-ac1c-5825d5a075be" style="border-width:0px;" src="https://no-cache.hubspot.com/cta/default/2035844/960cd0b7-7494-40d3-ac1c-5825d5a075be.png" alt="JOIN OUR COMMUNITY"></a></span><script charset="utf-8" src="https://js.hscta.net/cta/current.js"></script><script type="text/javascript"> hbspt.cta.load(2035844, '960cd0b7-7494-40d3-ac1c-5825d5a075be', {"useNewLoader":"true","region":"na1"}); </script></span> <span id="hs_cos_wrapper_module_1495215326694198" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><h3><span style="color: #284a7b;">Our Analyst Perspective Policy</span></h3> <ul> <li style="display: none; list-style: none;"> <p><span style="color: #284a7b;">Ventana Research’s Analyst Perspectives are fact-based analysis and guidance on business, </span><g class="gr_ gr_12 gr-alert gr_gramm gr_inline_cards gr_run_anim Punctuation only-ins replaceWithoutSep" id="12" data-gr-id="12">industry</g><span style="color: #284a7b;"> and technology vendor trends. Each Analyst Perspective presents the view of the analyst who is an established subject matter expert on new developments, business and technology trends, findings from our research, or best practice insights.</span></p> <p><span style="color: #284a7b;">Each is prepared and reviewed in accordance with Ventana Research’s strict standards for accuracy and objectivity and reviewed to ensure it delivers reliable and actionable insights. It is reviewed and edited by research management and is approved by the Chief Research Officer; no individual or organization outside of Ventana Research reviews any Analyst Perspective before it is published. If you have any issue with an Analyst Perspective, please email them to <a href="mailto:ChiefResearchOfficer@ventanaresearch.com" style="color: #284a7b;">ChiefResearchOfficer@ventanaresearch.com</a></span></p> </li> </ul> <a class="btn-secondary" href="https://www.ventanaresearch.com/analyst-perspective-policy">View Policy</a></span>  <div id="hs_cos_wrapper_module_168621267066296" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><style> </style> <h3 style="color: #255a89;">Our Analysts</h3>  <div class="row-fluid"> <div class="span6" style="text-align: center;"> <a href="https://davidmenninger.isg-research.net"> <img class="analyst_img" style="width: 100px;" src="https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Menninger.David%20Pic.Circle.png?width=100&name=Menninger.David%20Pic.Circle.png" alt="David Menninger" width="100" data-constrained="true" caption="false" sizes="(max-width: 100px) 100vw, 100px" srcset="https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Menninger.David%20Pic.Circle.png?width=50&name=Menninger.David%20Pic.Circle.png 50w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Menninger.David%20Pic.Circle.png?width=100&name=Menninger.David%20Pic.Circle.png 100w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Menninger.David%20Pic.Circle.png?width=150&name=Menninger.David%20Pic.Circle.png 150w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Menninger.David%20Pic.Circle.png?width=200&name=Menninger.David%20Pic.Circle.png 200w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Menninger.David%20Pic.Circle.png?width=250&name=Menninger.David%20Pic.Circle.png 250w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Menninger.David%20Pic.Circle.png?width=300&name=Menninger.David%20Pic.Circle.png 300w"> <h5 class="analyst_name">David Menninger</h5> </a> </div> <div class="span6" style="text-align: center;"> <a href="https://jefforr.isg-research.net"> <img class="analyst_img" style="width: 100px;" src="https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Orr.Jeff.Circle.png?width=100&name=Orr.Jeff.Circle.png" alt="Jeff Orr" width="100" data-constrained="true" caption="false" srcset="https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Orr.Jeff.Circle.png?width=50&name=Orr.Jeff.Circle.png 50w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Orr.Jeff.Circle.png?width=100&name=Orr.Jeff.Circle.png 100w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Orr.Jeff.Circle.png?width=150&name=Orr.Jeff.Circle.png 150w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Orr.Jeff.Circle.png?width=200&name=Orr.Jeff.Circle.png 200w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Orr.Jeff.Circle.png?width=250&name=Orr.Jeff.Circle.png 250w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Orr.Jeff.Circle.png?width=300&name=Orr.Jeff.Circle.png 300w" sizes="(max-width: 100px) 100vw, 100px"> <h5 class="analyst_name">Jeff Orr</h5> </a> </div> </div>   <div class="row-fluid"> <div class="span6" style="text-align: center;"> <a href="https://keithdawson.isg-research.net"> <img class="analyst_img" style="width: 100px;" src="https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Dawson.Keith%20Pic.Circle.png?width=100&name=Dawson.Keith%20Pic.Circle.png" alt="Keith Dawson" width="100" data-constrained="true" caption="false" sizes="(max-width: 100px) 100vw, 100px" srcset="https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Dawson.Keith%20Pic.Circle.png?width=50&name=Dawson.Keith%20Pic.Circle.png 50w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Dawson.Keith%20Pic.Circle.png?width=100&name=Dawson.Keith%20Pic.Circle.png 100w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Dawson.Keith%20Pic.Circle.png?width=150&name=Dawson.Keith%20Pic.Circle.png 150w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Dawson.Keith%20Pic.Circle.png?width=200&name=Dawson.Keith%20Pic.Circle.png 200w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Dawson.Keith%20Pic.Circle.png?width=250&name=Dawson.Keith%20Pic.Circle.png 250w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Dawson.Keith%20Pic.Circle.png?width=300&name=Dawson.Keith%20Pic.Circle.png 300w"> <h5 class="analyst_name">Keith Dawson</h5> </a> </div> <div class="span6" style="text-align:center;"> <a href="https://marksmith.isg-research.net"> <img class="analyst_img" style="width: 100px;" src="https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Smith.Mark%20Pic.Circle.png?width=100&name=Smith.Mark%20Pic.Circle.png" alt="Mark Smith" width="100" data-constrained="true" caption="false" sizes="(max-width: 100px) 100vw, 100px" srcset="https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Smith.Mark%20Pic.Circle.png?width=50&name=Smith.Mark%20Pic.Circle.png 50w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Smith.Mark%20Pic.Circle.png?width=100&name=Smith.Mark%20Pic.Circle.png 100w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Smith.Mark%20Pic.Circle.png?width=150&name=Smith.Mark%20Pic.Circle.png 150w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Smith.Mark%20Pic.Circle.png?width=200&name=Smith.Mark%20Pic.Circle.png 200w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Smith.Mark%20Pic.Circle.png?width=250&name=Smith.Mark%20Pic.Circle.png 250w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Smith.Mark%20Pic.Circle.png?width=300&name=Smith.Mark%20Pic.Circle.png 300w"> <h5 class="analyst_name">Mark Smith</h5> </a> </div> </div>   <div class="row-fluid"> <div class="span6" style="text-align: center;"> <a href="https://mattaslett.isg-research.net"> <img class="analyst_img" style="width: 100px;" src="https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Aslett.Matt%20Pic.Circle.png?width=100&name=Aslett.Matt%20Pic.Circle.png" alt="Matt Aslett" width="100" data-constrained="true" caption="false" sizes="(max-width: 100px) 100vw, 100px" srcset="https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Aslett.Matt%20Pic.Circle.png?width=50&name=Aslett.Matt%20Pic.Circle.png 50w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Aslett.Matt%20Pic.Circle.png?width=100&name=Aslett.Matt%20Pic.Circle.png 100w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Aslett.Matt%20Pic.Circle.png?width=150&name=Aslett.Matt%20Pic.Circle.png 150w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Aslett.Matt%20Pic.Circle.png?width=200&name=Aslett.Matt%20Pic.Circle.png 200w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Aslett.Matt%20Pic.Circle.png?width=250&name=Aslett.Matt%20Pic.Circle.png 250w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Aslett.Matt%20Pic.Circle.png?width=300&name=Aslett.Matt%20Pic.Circle.png 300w"> <h5 class="analyst_name">Matt Aslett</h5> </a> </div> <div class="span6" style="text-align: center;"> <a href="https://matthewbrown.isg-research.net/"> <img class="analyst_img" style="width: 100px;" src="https://blog.isg-research.net/hs-fs/hubfs/_images/_team/profile_vr_matthew_brown_circle_900x900.png?width=100&name=profile_vr_matthew_brown_circle_900x900.png" alt="Matthew Brown" width="100" data-constrained="true" caption="false" sizes="(max-width: 100px) 100vw, 100px" srcset="https://blog.isg-research.net/hs-fs/hubfs/_images/_team/profile_vr_matthew_brown_circle_900x900.png?width=50&name=profile_vr_matthew_brown_circle_900x900.png 50w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/profile_vr_matthew_brown_circle_900x900.png?width=100&name=profile_vr_matthew_brown_circle_900x900.png 100w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/profile_vr_matthew_brown_circle_900x900.png?width=150&name=profile_vr_matthew_brown_circle_900x900.png 150w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/profile_vr_matthew_brown_circle_900x900.png?width=200&name=profile_vr_matthew_brown_circle_900x900.png 200w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/profile_vr_matthew_brown_circle_900x900.png?width=250&name=profile_vr_matthew_brown_circle_900x900.png 250w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/profile_vr_matthew_brown_circle_900x900.png?width=300&name=profile_vr_matthew_brown_circle_900x900.png 300w"> <h5 class="analyst_name">Matthew Brown</h5> </a> </div> </div>   <div class="row-fluid"> <div class="span6" style="text-align: center;"> <a href="https://robertkugel.isg-research.net"> <img class="analyst_img" style="width: 100px;" 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https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Kugel.Robert%20Pic.Circle.png?width=300&name=Kugel.Robert%20Pic.Circle.png 300w"> <h5 class="analyst_name">Robert Kugel</h5> </a> </div> <div class="span6" style="text-align: center;"> <a href="https://stephenhurrell.isg-research.net"> <img class="analyst_img" style="width: 100px;" src="https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Hurrell.Stephen%20Pic.Circle.png?width=100&name=Hurrell.Stephen%20Pic.Circle.png" alt="Stephen Hurrell" width="100" data-constrained="true" caption="false" sizes="(max-width: 100px) 100vw, 100px" srcset="https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Hurrell.Stephen%20Pic.Circle.png?width=50&name=Hurrell.Stephen%20Pic.Circle.png 50w, https://blog.isg-research.net/hs-fs/hubfs/_images/_team/Hurrell.Stephen%20Pic.Circle.png?width=100&name=Hurrell.Stephen%20Pic.Circle.png 100w, 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2018 <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2018/01">January 2018 <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2017/12">December 2017 <span class="filter-link-count" dir="ltr">(8)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2017/11">November 2017 <span class="filter-link-count" dir="ltr">(6)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2017/10">October 2017 <span class="filter-link-count" dir="ltr">(6)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2017/09">September 2017 <span class="filter-link-count" dir="ltr">(6)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2017/08">August 2017 <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2017/07">July 2017 <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2017/06">June 2017 <span class="filter-link-count" dir="ltr">(7)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2017/05">May 2017 <span class="filter-link-count" dir="ltr">(12)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2017/04">April 2017 <span class="filter-link-count" dir="ltr">(9)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2017/03">March 2017 <span class="filter-link-count" dir="ltr">(11)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2017/02">February 2017 <span class="filter-link-count" dir="ltr">(7)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2017/01">January 2017 <span class="filter-link-count" dir="ltr">(11)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2016/12">December 2016 <span class="filter-link-count" dir="ltr">(6)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2016/11">November 2016 <span class="filter-link-count" dir="ltr">(14)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2016/10">October 2016 <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2016/09">September 2016 <span class="filter-link-count" dir="ltr">(11)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2016/08">August 2016 <span class="filter-link-count" dir="ltr">(9)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2016/07">July 2016 <span class="filter-link-count" dir="ltr">(13)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2016/06">June 2016 <span class="filter-link-count" dir="ltr">(10)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2016/05">May 2016 <span class="filter-link-count" dir="ltr">(10)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2016/04">April 2016 <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2016/03">March 2016 <span class="filter-link-count" dir="ltr">(13)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2016/02">February 2016 <span class="filter-link-count" dir="ltr">(12)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2016/01">January 2016 <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2015/12">December 2015 <span class="filter-link-count" dir="ltr">(16)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2015/11">November 2015 <span class="filter-link-count" dir="ltr">(13)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2015/10">October 2015 <span class="filter-link-count" dir="ltr">(7)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2015/09">September 2015 <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2015/08">August 2015 <span class="filter-link-count" dir="ltr">(6)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2015/07">July 2015 <span class="filter-link-count" dir="ltr">(8)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2015/06">June 2015 <span class="filter-link-count" dir="ltr">(8)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2015/05">May 2015 <span class="filter-link-count" dir="ltr">(6)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2015/04">April 2015 <span class="filter-link-count" dir="ltr">(9)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2015/03">March 2015 <span class="filter-link-count" dir="ltr">(7)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2015/02">February 2015 <span class="filter-link-count" dir="ltr">(22)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2015/01">January 2015 <span class="filter-link-count" dir="ltr">(14)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2014/12">December 2014 <span class="filter-link-count" dir="ltr">(8)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2014/11">November 2014 <span class="filter-link-count" dir="ltr">(6)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2014/10">October 2014 <span class="filter-link-count" dir="ltr">(6)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2014/09">September 2014 <span class="filter-link-count" dir="ltr">(10)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2014/08">August 2014 <span class="filter-link-count" dir="ltr">(7)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2014/07">July 2014 <span class="filter-link-count" dir="ltr">(7)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2014/06">June 2014 <span class="filter-link-count" dir="ltr">(16)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2014/05">May 2014 <span class="filter-link-count" dir="ltr">(9)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2014/04">April 2014 <span class="filter-link-count" dir="ltr">(15)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2014/03">March 2014 <span class="filter-link-count" dir="ltr">(14)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2014/02">February 2014 <span class="filter-link-count" dir="ltr">(13)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2014/01">January 2014 <span class="filter-link-count" dir="ltr">(16)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2013/12">December 2013 <span class="filter-link-count" dir="ltr">(6)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2013/11">November 2013 <span class="filter-link-count" dir="ltr">(15)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2013/10">October 2013 <span class="filter-link-count" dir="ltr">(10)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2013/09">September 2013 <span class="filter-link-count" dir="ltr">(11)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2013/08">August 2013 <span class="filter-link-count" dir="ltr">(17)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2013/07">July 2013 <span class="filter-link-count" dir="ltr">(12)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2013/06">June 2013 <span class="filter-link-count" dir="ltr">(13)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2013/05">May 2013 <span class="filter-link-count" dir="ltr">(21)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2013/04">April 2013 <span class="filter-link-count" dir="ltr">(19)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2013/03">March 2013 <span class="filter-link-count" dir="ltr">(35)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2013/02">February 2013 <span class="filter-link-count" dir="ltr">(27)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2013/01">January 2013 <span class="filter-link-count" dir="ltr">(31)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2012/12">December 2012 <span class="filter-link-count" dir="ltr">(20)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2012/11">November 2012 <span class="filter-link-count" dir="ltr">(21)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2012/10">October 2012 <span class="filter-link-count" dir="ltr">(25)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2012/09">September 2012 <span class="filter-link-count" dir="ltr">(21)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2012/08">August 2012 <span class="filter-link-count" dir="ltr">(26)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2012/07">July 2012 <span class="filter-link-count" dir="ltr">(24)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2012/06">June 2012 <span class="filter-link-count" dir="ltr">(27)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2012/05">May 2012 <span class="filter-link-count" dir="ltr">(32)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2012/04">April 2012 <span class="filter-link-count" dir="ltr">(23)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2012/03">March 2012 <span class="filter-link-count" dir="ltr">(21)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2012/02">February 2012 <span class="filter-link-count" dir="ltr">(13)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2012/01">January 2012 <span class="filter-link-count" dir="ltr">(14)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2011/12">December 2011 <span class="filter-link-count" dir="ltr">(14)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2011/11">November 2011 <span class="filter-link-count" dir="ltr">(19)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2011/10">October 2011 <span class="filter-link-count" dir="ltr">(28)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2011/09">September 2011 <span class="filter-link-count" dir="ltr">(26)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2011/08">August 2011 <span class="filter-link-count" dir="ltr">(20)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2011/07">July 2011 <span class="filter-link-count" dir="ltr">(12)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2011/06">June 2011 <span class="filter-link-count" dir="ltr">(22)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2011/05">May 2011 <span class="filter-link-count" dir="ltr">(28)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2011/04">April 2011 <span class="filter-link-count" dir="ltr">(19)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2011/03">March 2011 <span class="filter-link-count" dir="ltr">(22)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2011/02">February 2011 <span class="filter-link-count" dir="ltr">(15)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2011/01">January 2011 <span class="filter-link-count" dir="ltr">(8)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2010/12">December 2010 <span class="filter-link-count" dir="ltr">(21)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2010/11">November 2010 <span class="filter-link-count" dir="ltr">(132)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/archive/2010/06">June 2010 <span class="filter-link-count" dir="ltr">(1)</span></a> </li> </ul> <a class="filter-expand-link" href="#">see all</a> </div> </div> </span> <span id="hs_cos_wrapper_post_filter" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_post_filter" style="" data-hs-cos-general-type="widget" data-hs-cos-type="post_filter"><div class="block"> <h3>Posts by Topic</h3> <div class="widget-module"> <ul> <li> <a href="https://blog.isg-research.net/topic/10q">10Q <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li> <a href="https://blog.isg-research.net/topic/vendor-references">[Vendor references] <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li> <a href="https://blog.isg-research.net/topic/absolute-data">Absolute Data <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li> <a href="https://blog.isg-research.net/topic/accessibility">Accessibility <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li> <a href="https://blog.isg-research.net/topic/accountants">accountants <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/accounting">Accounting <span class="filter-link-count" dir="ltr">(7)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/accounting-close">accounting close <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/accounting-software">accounting software <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/accounting-analytics-erp-eam-crm-hcm-innovation-cl">accounting, analytics, ERP, EAM, CRM, HCM, innovat <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/accounts-payable">Accounts Payable <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/accounts-receivable">Accounts Receivable <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/acd">ACD <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/acquisition">acquisition <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/agent-management">agent management <span class="filter-link-count" dir="ltr">(110)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/agile">agile <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ai">AI <span class="filter-link-count" dir="ltr">(30)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ai-machine-learning">AI & Machine Learning <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ai-and-machine-learning">AI and Machine Learning <span class="filter-link-count" dir="ltr">(270)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/aiops">AIOps <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/alert">alert <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/alpine-data-labs">alpine data labs <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/alteryx">alteryx <span class="filter-link-count" dir="ltr">(15)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/alteryx-inspire">Alteryx Inspire <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/analysis">analysis <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/analytic-catalyst">analytic catalyst <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/analytic-data-platforms">Analytic Data Platforms <span class="filter-link-count" dir="ltr">(45)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/analytic-operations">Analytic Operations <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/analytical-application">analytical application <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/analytical-discovery">analytical discovery <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/analytics">Analytics <span class="filter-link-count" dir="ltr">(955)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/analytics-data">Analytics & Data <span class="filter-link-count" dir="ltr">(124)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/analytics-and-data">Analytics and Data <span class="filter-link-count" dir="ltr">(8)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/analytics-in-the-cloud">analytics in the cloud <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/and-verint">and Verint <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/application">application <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/arcplan">arcplan <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/artificial-intelligence">Artificial intelligence <span class="filter-link-count" dir="ltr">(14)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/asc-606">asc 606 <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/asc842">ASC842 <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/assets">assets <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/audit">audit <span class="filter-link-count" dir="ltr">(17)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/augmented-analytics">Augmented Analytics <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/automation">automation <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/awards">Awards <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/azure">azure <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/backup">Backup <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/balanced-scorecard">balanced scorecard <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/banking">banking <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/benchmark">benchmark <span class="filter-link-count" dir="ltr">(16)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/beps">BEPS <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/beqom">beqom <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/best-pracices">best pracices <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/bi-platform">BI platform <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/big-analytics">big analytics <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/big-data">Big Data <span class="filter-link-count" dir="ltr">(431)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/big-query">big query <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/billing-and-recurring-revenue">Billing and Recurring Revenue <span class="filter-link-count" dir="ltr">(11)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/billing-software">billing software <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/blockchain">blockchain <span class="filter-link-count" dir="ltr">(34)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/blockchain-distributed-ledger-dlt-erp-scm-supply-c">blockchain, distributed ledger, DLT, ERP, SCM, sup <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/board-international">BOARD International <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/board-of-directors">board of directors <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/bots">bots <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/box">box <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/bribery">bribery <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/budget">budget <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/budgeting">Budgeting <span class="filter-link-count" dir="ltr">(74)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/budgeting-and-planning">budgeting and planning <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/budgeting-software">budgeting software <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business">Business <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-activity-monitoring">business activity monitoring <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-analytics">Business Analytics <span class="filter-link-count" dir="ltr">(663)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-applications">Business Applications <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-collaboration">Business Collaboration <span class="filter-link-count" dir="ltr">(361)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-continuity">Business Continuity <span class="filter-link-count" dir="ltr">(22)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-digital-commerce">business digital commerce <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-innovation">business innovation <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-intelligence">Business Intelligence <span class="filter-link-count" dir="ltr">(666)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-intelligence-3">business intelligence <span class="filter-link-count" dir="ltr">(38)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-intelligence-2">business intelligence <span class="filter-link-count" dir="ltr">(15)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-intelligence-business-analytics-cloud-clo">Business Intelligence, Business Analytics, Cloud, <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-mobility">Business Mobility <span class="filter-link-count" dir="ltr">(160)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-model">business model <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-objects">Business Objects <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-objects-predictive-analytics">Business Objects predictive analytics <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-performance">Business Performance <span class="filter-link-count" dir="ltr">(739)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-performance-management-bpm">Business Performance Management (BPM) <span class="filter-link-count" dir="ltr">(14)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-plan">business plan <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-planning">Business Planning <span class="filter-link-count" dir="ltr">(95)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-process">business process <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-process-execution">business process execution <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-process-management">Business Process Management <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-process-monitoring">business process monitoring <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-process-outsourcing">business process outsourcing <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-suite">Business Suite <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-technology">Business Technology <span class="filter-link-count" dir="ltr">(40)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-technology-innovation">Business Technology Innovation <span class="filter-link-count" dir="ltr">(15)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/business-value">business value <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/calabrio">Calabrio <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/call-center">Call Center <span class="filter-link-count" dir="ltr">(301)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/call-center-analytics">call center analytics <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/call-copy">Call Copy <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/call-routing">Call Routing <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/callidus-software">Callidus Software <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/calliduscloud">CallidusCloud <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/callminer">Callminer <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/calltower">CallTower <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cambridge-semantics">Cambridge Semantics <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/camelon-software">Camelon Software <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/candidate-engagement">candidate engagement <span class="filter-link-count" dir="ltr">(30)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/candidate-experience">Candidate Experience <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/capacity-utilization">capacity utilization <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/capital-adequacy">capital adequacy <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/capital-budget">capital budget <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/capital-markets">capital markets <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/capital-spending">capital spending <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cash-management">cash management <span class="filter-link-count" dir="ltr">(9)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ccaas">CCaaS <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cdh3">CDH3 <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cdp">CDP <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/celergo-hcm">Celergo HCM <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cem">CEM <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ceo">CEO <span class="filter-link-count" dir="ltr">(22)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ceo-cfo-financial-performance-management-forecasti">CEO, CFO, Financial Performance Management, Foreca <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cep">CEP <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ceridian">Ceridian <span class="filter-link-count" dir="ltr">(7)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cfo">CFO <span class="filter-link-count" dir="ltr">(164)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/challenge">challenge <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/channel">channel <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/channelinsight">ChannelInsight <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/chargebacks">chargebacks <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/chart-of-accounts">chart of accounts <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/chatbots">Chatbots <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/chatter">Chatter <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/chief-risk-officer">Chief Risk Officer <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/chro">CHRO <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ci-cd">CI/CD <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cicero">Cicero <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cincom">Cincom <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cio">CIO <span class="filter-link-count" dir="ltr">(112)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cio-callenges">cio callenges <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cirro">Cirro <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cisco">Cisco <span class="filter-link-count" dir="ltr">(6)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ciso">CISO <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/clarabridge">Clarabridge <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/clarity-systems">Clarity Systems <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/clickfox">Clickfox <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/close">close <span class="filter-link-count" dir="ltr">(43)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/closed-loop">closed loop <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/closing">closing <span class="filter-link-count" dir="ltr">(35)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cloud">Cloud <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cloud-analytics">cloud analytics <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cloud-business-intelligence">cloud business intelligence <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cloud-computing">Cloud Computing <span class="filter-link-count" dir="ltr">(863)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cloud-erp">cloud ERP <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cloud9-analytics">Cloud9 Analytics <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cloudera">Cloudera <span class="filter-link-count" dir="ltr">(17)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cloudops">CloudOps <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cmo">CMO <span class="filter-link-count" dir="ltr">(24)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/coaching">coaching <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/coda">CODA <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cognitive-computing">Cognitive Computing <span class="filter-link-count" dir="ltr">(9)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cognos">Cognos <span class="filter-link-count" dir="ltr">(6)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cognos-analytics">cognos analytics <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cognos-enterprise">cognos enterprise <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cognos-express">cognos express <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cognos-insight">cognos insight <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/collaboration">Collaboration <span class="filter-link-count" dir="ltr">(263)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/collaboration-for-business">collaboration for business <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/collaborative-conversational-computing">Collaborative & Conversational Computing <span class="filter-link-count" dir="ltr">(8)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/collaborative-analytics">Collaborative Analytics <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/collaborative-computing">collaborative computing <span class="filter-link-count" dir="ltr">(34)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/commerce">Commerce <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/commission">commission <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/commodity-model">commodity model <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/commodity-models">commodity models <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/communications">communications <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/compensation">Compensation <span class="filter-link-count" dir="ltr">(64)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/competition">competition <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/complex-event-processing">Complex Event Processing <span class="filter-link-count" dir="ltr">(11)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/compliance">compliance <span class="filter-link-count" dir="ltr">(30)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/composite-document">Composite document <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/composite-software">Composite Software <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/computer-vision">Computer Vision <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/computing">computing <span class="filter-link-count" dir="ltr">(6)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/concur">Concur <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/confirmit">Confirmit <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/connectwise">ConnectWise <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/connotate">Connotate <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/consolidate-and-close-management">Consolidate and Close Management <span class="filter-link-count" dir="ltr">(10)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/consolidate-close-report">Consolidate/Close/Report <span class="filter-link-count" dir="ltr">(17)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/consolidating">consolidating <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/consolidation">Consolidation <span class="filter-link-count" dir="ltr">(28)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/consulting">Consulting <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/contact-center">Contact Center <span class="filter-link-count" dir="ltr">(437)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/contact-center-analytics">Contact Center Analytics <span class="filter-link-count" dir="ltr">(226)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/contactual">Contactual <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/container">container <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/content-management">Content Management <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/contingency">contingency <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/contingency-planning">contingency planning <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/continuous-accounting">Continuous Accounting <span class="filter-link-count" dir="ltr">(9)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/continuous-improvement">continuous improvement <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/continuous-payroll">Continuous Payroll <span class="filter-link-count" dir="ltr">(27)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/continuous-planning">Continuous Planning <span class="filter-link-count" dir="ltr">(60)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/continuous-supply-chain">continuous supply chain <span class="filter-link-count" dir="ltr">(42)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/continuous-supply-chain-erp">Continuous Supply Chain & ERP <span class="filter-link-count" dir="ltr">(13)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/continuous-threat-exposure-management">Continuous Threat Exposure Management <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/contract">contract <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/contract-management">contract management <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/control">control <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/controller">Controller <span class="filter-link-count" dir="ltr">(36)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/controller-2">controller <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/controls">controls <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/conversational-ai">Conversational AI <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/conversational-computing">Conversational Computing <span class="filter-link-count" dir="ltr">(45)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/conversational-marketing">Conversational Marketing <span class="filter-link-count" dir="ltr">(7)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/coo">COO <span class="filter-link-count" dir="ltr">(10)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/core-hr">Core HR <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cornerstone-ondemand">Cornerstone OnDemand <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/corporate-finance">Corporate Finance <span class="filter-link-count" dir="ltr">(8)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/corporate-governance">Corporate Governance <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/corvisa-cloud">Corvisa Cloud <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cost-management">Cost Management <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/costing">costing <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cpaas">CPaaS <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cpq">CPQ <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/credit">credit <span class="filter-link-count" dir="ltr">(7)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/crisis">crisis <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/crm">CRM <span class="filter-link-count" dir="ltr">(267)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/crm-customer-service">CRM customer service <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cro">CRO <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cryptic">cryptic <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/crystal-reports">Crystal reports <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ctalk-ltd">cTalk Ltd <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ctem">CTEM <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cto">CTO <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/currency">currency <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer">Customer <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-contact-center">Customer & Contact Center <span class="filter-link-count" dir="ltr">(557)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-analytics">Customer Analytics <span class="filter-link-count" dir="ltr">(263)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-communications">Customer Communications <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-data-management">Customer Data Management <span class="filter-link-count" dir="ltr">(47)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-data-platforms">Customer Data Platforms <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-digital-technology">Customer Digital Technology <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-engagement">Customer Engagement <span class="filter-link-count" dir="ltr">(70)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-excellence">Customer Excellence <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-experience">Customer Experience <span class="filter-link-count" dir="ltr">(532)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-experience-management">Customer Experience Management <span class="filter-link-count" dir="ltr">(55)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-feedback">Customer Feedback <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-feedback-management">Customer Feedback Management <span class="filter-link-count" dir="ltr">(123)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-information-management">Customer Information Management <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-intelligence">Customer Intelligence <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-interaction-technology">Customer Interaction Technology <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-journey-maps">Customer Journey Maps <span class="filter-link-count" dir="ltr">(6)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-life-cycle">customer life cycle <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-performance">Customer Performance <span class="filter-link-count" dir="ltr">(109)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-relationship-management">Customer Relationship Management <span class="filter-link-count" dir="ltr">(6)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-service">Customer Service <span class="filter-link-count" dir="ltr">(289)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/customer-service-and-support">customer service and support <span class="filter-link-count" dir="ltr">(20)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cxm">CXM <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/cybersecurity">Cybersecurity <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/dashboard">dashboard <span class="filter-link-count" dir="ltr">(12)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/dashboards">Dashboards <span class="filter-link-count" dir="ltr">(7)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data">Data <span class="filter-link-count" dir="ltr">(305)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-analytics">Data Analytics <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-artisan">data artisan <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-blending">data blending <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-catalog">Data catalog <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-democratization">Data Democratization <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-discovery">Data Discovery <span class="filter-link-count" dir="ltr">(12)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-fabric">data fabric <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-governance">Data Governance <span class="filter-link-count" dir="ltr">(155)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-integration">Data Integration <span class="filter-link-count" dir="ltr">(82)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-integrity">data integrity <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-intelligence">Data Intelligence <span class="filter-link-count" dir="ltr">(15)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-lake">Data Lake <span class="filter-link-count" dir="ltr">(7)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-lakes">data lakes <span class="filter-link-count" dir="ltr">(43)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-management">Data Management <span class="filter-link-count" dir="ltr">(88)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-mart">data mart <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-mining">Data Mining <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-observability">Data Observability <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-operations">data operations <span class="filter-link-count" dir="ltr">(101)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-ops">Data Ops <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-orchestration">Data Orchestration <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-pipelines">Data Pipelines <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-platforms">data platforms <span class="filter-link-count" dir="ltr">(45)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-preparation">Data Preparation <span class="filter-link-count" dir="ltr">(89)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-products">Data Products <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-quality">Data Quality <span class="filter-link-count" dir="ltr">(13)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-science">Data Science <span class="filter-link-count" dir="ltr">(61)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-scientist">Data Scientist <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-storage">Data Storage <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-virtualization">Data Virtualization <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-virtualization-data-integration-data-lake-big">Data virtualization, data integration, data lake, <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-visualization">Data Visualization <span class="filter-link-count" dir="ltr">(7)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-viz">data viz <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/data-warehousing">Data Warehousing <span class="filter-link-count" dir="ltr">(19)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/database">Database <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/database-as-a-service">Database as a Service <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/database-com">database.com <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/datameer">Datameer <span class="filter-link-count" dir="ltr">(9)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/dataops">dataops <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/dataprep">DataPrep <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/datawatch">Datawatch <span class="filter-link-count" dir="ltr">(14)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/dayforce">dayforce <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ddi">DDI <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/debt">debt <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/decision">decision <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/decision-hub">Decision Hub <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/decision-intelligence">Decision Intelligence <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/decision-management">Decision Management <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/decusoft">Decusoft <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/deep-learning">Deep Learning <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/dell">Dell <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/dell-boomi">Dell Boomi <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/demand-chain">Demand Chain <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/demand-generation">Demand Generation <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/demand-management">demand management <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/demand-planning">Demand Planning <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/design">design <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/designed-data">designed data <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/desktop-analytics">Desktop Analytics <span class="filter-link-count" dir="ltr">(124)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/development">development <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/devops-and-platforms">DevOps and Platforms <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/devsecops">DevSecOps <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/df11">DF11 <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/dg">DG <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/dhcp">DHCP <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/digital-applications">Digital Applications <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/digital-business">Digital Business <span class="filter-link-count" dir="ltr">(47)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/digital-commerce">Digital Commerce <span class="filter-link-count" dir="ltr">(104)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/digital-communications">Digital Communications <span class="filter-link-count" dir="ltr">(8)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/digital-experience-platform">Digital Experience Platform <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/digital-finance">digital finance <span class="filter-link-count" dir="ltr">(105)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/digital-innovation-awards">Digital Innovation Awards <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/digital-intelligence">Digital Intelligence <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/digital-interviewing">Digital Interviewing <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/digital-marketing">Digital Marketing <span class="filter-link-count" dir="ltr">(28)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/digital-operations">Digital Operations <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/digital-publishing">Digital Publishing <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/digital-security">Digital Security <span class="filter-link-count" dir="ltr">(23)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/digital-technology">Digital Technology <span class="filter-link-count" dir="ltr">(292)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/digital-transformation">Digital transformation <span class="filter-link-count" dir="ltr">(20)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/direct-data-mapping">Direct Data Mapping <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/disaster-recovery">Disaster Recovery <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/discovery">Discovery <span class="filter-link-count" dir="ltr">(6)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/discovery-analytics">discovery analytics <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/discovery-tools">discovery tools <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/distribution">distribution <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/dns">DNS <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/document-management">Document Management <span class="filter-link-count" dir="ltr">(12)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/dodd-frank">Dodd-Frank <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/domestic-payroll">Domestic Payroll <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/domo">Domo <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/dovetail">Dovetail <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/dreamforce">Dreamforce <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/driver-analysis">driver analysis <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/driver-based">driver-based <span class="filter-link-count" dir="ltr">(14)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/driver-based-planning">driver-based planning <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/dynamics">Dynamics <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/dynamics-ax">Dynamics AX <span class="filter-link-count" dir="ltr">(9)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/dynamics-gp">Dynamics GP <span class="filter-link-count" dir="ltr">(9)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/dynamics-nav-dynamics-sl">Dynamics NAV Dynamics SL <span class="filter-link-count" dir="ltr">(9)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/e-discovery">e-discovery <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/echopass">Echopass <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/eclipse">Eclipse <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/edi">EDI <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ediscovery">eDiscovery <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/editorial">Editorial <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/effectiveness">effectiveness <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/eg-solutions">eg Solutions <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/elasticube">elasticube <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/eloqua">Eloqua <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/embedded-analytics">embedded analytics <span class="filter-link-count" dir="ltr">(95)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/emc">EMC <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/employee-engagement">Employee Engagement <span class="filter-link-count" dir="ltr">(9)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/employee-experience">employee experience <span class="filter-link-count" dir="ltr">(47)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/employee-onboarding">Employee Onboarding <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/employee-productivity">Employee Productivity <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/empower">Empower <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/end-to-end">end-to-end <span class="filter-link-count" dir="ltr">(7)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/endeca">endeca <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/enghouse-interactive">Enghouse interactive <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/enkata">Enkata <span class="filter-link-count" dir="ltr">(6)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/enterprise-applications">Enterprise Applications <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/enterprise-data-strategy">Enterprise Data Strategy <span class="filter-link-count" dir="ltr">(8)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/enterprise-messaging-internet-of-things-iot-middle">Enterprise messaging, Internet of Things, IoT, mid <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/enterprise-profitability-management">enterprise profitability management <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/enterprise-resource-planning">Enterprise Resource Planning <span class="filter-link-count" dir="ltr">(72)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/enterprise-risk-management">enterprise risk management <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/enterprise-software">Enterprise Software <span class="filter-link-count" dir="ltr">(27)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/enterprise-spreadsheet">enterprise spreadsheet <span class="filter-link-count" dir="ltr">(7)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/enterprise-tax">Enterprise Tax <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/enterworks">Enterworks <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/environment-management">Environment Management <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/environmental">Environmental <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/envision">Envision <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/epicor">Epicor <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/epiphany">Epiphany <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/equifax">Equifax <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/equity-research">equity research <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/erm">ERM <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/erp">ERP <span class="filter-link-count" dir="ltr">(83)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/erp-and-continuous-accounting">ERP and Continuous Accounting <span class="filter-link-count" dir="ltr">(150)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/error">error <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/esg">ESG <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/esri">ESRI <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/essbase">Essbase <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ethority">eThority <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/event-data">Event Data <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/event-discovery">Event discovery <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/event-stream">Event Stream <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/event-stream-processing">Event Stream Processing <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/event-streams">Event Streams <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/exacttarget">ExactTarget <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/exadata">exadata <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/exalytics">Exalytics <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/excel">Excel <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/excentive">Excentive <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/executive">executive <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/expense">expense <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/expense-management">expense management <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/experience-management">Experience Management <span class="filter-link-count" dir="ltr">(9)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/expert-systems">Expert Systems <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/exploration">Exploration <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/exploratory-analytics">exploratory analytics <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/explorium">Explorium <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/extended-close">extended close <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/extended-reality">extended reality <span class="filter-link-count" dir="ltr">(16)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/external-data-platform">External Data Platform <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/exterro">Exterro <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/f-type">F-Type <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/fasb">FASB <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/fast-close">Fast close <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/feedback">Feedback <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/fei">FEI <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ferf-ceo">FERF CEO <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/field-service">Field Service <span class="filter-link-count" dir="ltr">(29)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/finance">finance <span class="filter-link-count" dir="ltr">(53)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/finance-analytics">Finance Analytics <span class="filter-link-count" dir="ltr">(7)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/finance-cloud">finance cloud <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/finance-financial-applications-financial-close">Finance Financial Applications Financial Close <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/finance-performance-management">Finance Performance Management <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/finance-transformation">finance transformation <span class="filter-link-count" dir="ltr">(9)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial">financial <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-analytics">financial analytics <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-applications">Financial Applications <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-close">Financial Close <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-governance">Financial Governance <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-management">Financial Management <span class="filter-link-count" dir="ltr">(7)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-model">financial model <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-performance">Financial Performance <span class="filter-link-count" dir="ltr">(561)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-performance-2">financial performance <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-performance-management">Financial Performance Management <span class="filter-link-count" dir="ltr">(237)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-performance-management-fpm">Financial Performance Management (FPM) <span class="filter-link-count" dir="ltr">(14)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-planning">financial planning <span class="filter-link-count" dir="ltr">(6)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-regulation">financial regulation <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-reporting">financial reporting <span class="filter-link-count" dir="ltr">(15)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-risk-management">financial risk management <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-services">Financial Services <span class="filter-link-count" dir="ltr">(8)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-software">financial software <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-standards">financial standards <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-statement">financial statement <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financial-systems">financial systems <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financialforce">FinancialForce <span class="filter-link-count" dir="ltr">(15)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financialforce-com">FinancialForce.com <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/financials">financials <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/five9">Five9 <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/flow">flow <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/fms">FMS <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/for-example-genesys">for example Genesys <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/forecast">Forecast <span class="filter-link-count" dir="ltr">(9)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/forecasting">forecasting <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/fpa">FP&A <span class="filter-link-count" dir="ltr">(22)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/fpm">FPM <span class="filter-link-count" dir="ltr">(83)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/fraud">Fraud <span class="filter-link-count" dir="ltr">(8)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/fuel50">Fuel50 <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/fusion-applications">Fusion Applications <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/gaap">GAAP <span class="filter-link-count" dir="ltr">(10)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/gamifiacation">Gamifiacation <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/gartner">Gartner <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/genai">GenAI <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/generative-ai">Generative AI <span class="filter-link-count" dir="ltr">(37)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/genesys">Genesys <span class="filter-link-count" dir="ltr">(10)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/geographic-information-systems">Geographic Information Systems <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/gis">GIS <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/global-payroll">Global Payroll <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/globoforce">Globoforce <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/golden-records">Golden Records. <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/gooddata">Gooddata <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/google">Google <span class="filter-link-count" dir="ltr">(10)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/governance">Governance <span class="filter-link-count" dir="ltr">(49)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/governance-risk">Governance & Risk <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/governance-risk-and-compliance">Governance Risk and Compliance <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/governance-risk-compliance-grc">Governance, Risk & Compliance (GRC) <span class="filter-link-count" dir="ltr">(143)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/grc">GRC <span class="filter-link-count" dir="ltr">(55)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/grc-governance-risk-compliance-risk-management-wat">GRC, governance, risk, compliance, risk management <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/green">Green <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/greenplum">Greenplum <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/gui">GUI <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hadoop">Hadoop <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hana">HANA <span class="filter-link-count" dir="ltr">(9)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/harvard-business-review">Harvard Business Review <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hawq">HAWQ <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hcm">HCM <span class="filter-link-count" dir="ltr">(57)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hcm-analytics">HCM Analytics <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hcm-systems">HCM Systems <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hcm-hr-hrms-workforce-management-learning-manageme">HCM, HR, HRMS, Workforce Management, Learning Mana <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hdfs">HDFS <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hdinsights">HDinsights <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hdp">HDP <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/headcount-planning">headcount planning <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/healthcare-compliance">Healthcare Compliance <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/healthcare-reform">Healthcare Reform <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/heiler">Heiler <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hewlett-packard">Hewlett Packard <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hirevue">HireVue <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hiring">Hiring <span class="filter-link-count" dir="ltr">(10)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hive">Hive <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hive9-marketing-performance-management">Hive9 Marketing Performance Management <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hortonworks">Hortonworks <span class="filter-link-count" dir="ltr">(14)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hospitality">Hospitality <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/host-analytics">Host Analytics <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hp">HP <span class="filter-link-count" dir="ltr">(7)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hp-neoview">HP Neoview <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hp-touchpad">HP Touchpad <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hr">HR <span class="filter-link-count" dir="ltr">(56)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hr-analytics">HR Analytics <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hr-management">HR Management <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hr-managementhrms">HR Management(HRMS) <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hr-research">HR research <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hr-tech">HR Tech <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hr-technology">HR technology <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hr-technology-conference">HR Technology Conference <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hrpayroll">HR/Payroll <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hris">HRIS <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hrms">HRMS <span class="filter-link-count" dir="ltr">(47)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/html5">HTML5 <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hubspot">HubSpot <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/human-capital">Human Capital <span class="filter-link-count" dir="ltr">(45)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/human-capital-analytics">Human Capital Analytics <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/human-capital-management">Human Capital Management <span class="filter-link-count" dir="ltr">(308)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/human-concepts">Human Concepts <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/human-resources-management">Human Resources Management <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hunite">Hunite <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hybrid-cloud-platforms">Hybrid Cloud Platforms <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hybris">Hybris <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/hyperion">Hyperion <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/i9">I9 <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/iac">IaC <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/iasb">IASB <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ibm">IBM <span class="filter-link-count" dir="ltr">(73)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ibm-business-analytics">IBM Business Analytics <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ibm-db2">IBM DB2 <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ibm-predictive-customer-intelligence">IBM Predictive Customer Intelligence <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ibm-spss">IBM SPSS <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ibm-watson">IBM Watson <span class="filter-link-count" dir="ltr">(8)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ibp">IBP <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ifrs">IFRS <span class="filter-link-count" dir="ltr">(11)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ifrs16">IFRS16 <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/impala">Impala <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/in-memory">In-memory <span class="filter-link-count" dir="ltr">(26)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/in-memory-computing">In-Memory Computing <span class="filter-link-count" dir="ltr">(6)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/inclusion">Inclusion <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/incontact">InContact <span class="filter-link-count" dir="ltr">(6)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/industry-analyst">Industry Analyst <span class="filter-link-count" dir="ltr">(7)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/inetsoft">InetSoft <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/influencers">Influencers <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/infodiscovery">InfoDiscovery <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/infomgt-location">InfoMgt; Location <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/infopia">InfoPia <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/infor">Infor <span class="filter-link-count" dir="ltr">(31)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/infor-birst">Infor Birst <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/informatica">Informatica <span class="filter-link-count" dir="ltr">(22)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/informatica-cloud">Informatica Cloud <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/informatica-hparser">Informatica HParser <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/informatica-world">Informatica World <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/informatics">Informatics <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/information">Information <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/information-applications">Information Applications <span class="filter-link-count" dir="ltr">(222)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/information-availability">Information Availability <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/information-builder-iway">Information Builder iway <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/information-builders">Information Builders <span class="filter-link-count" dir="ltr">(13)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/information-builders-summit-2019">Information Builders Summit 2019 <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/information-discovery">Information Discovery <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/information-life-cycle-management">Information Life Cycle Management <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/information-management">Information Management <span class="filter-link-count" dir="ltr">(381)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/information-management-im">Information Management (IM) <span class="filter-link-count" dir="ltr">(11)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/information-optimization">Information Optimization <span class="filter-link-count" dir="ltr">(52)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/information-platform">Information Platform <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/information-technology">Information Technology <span class="filter-link-count" dir="ltr">(47)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/infosphere">InfoSphere <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/initiatives-management">Initiatives Management <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/initiatives-planning">Initiatives Planning <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/inkling">inkling <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/innovation-awards">Innovation Awards <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/insights">Insights <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/intacct">Intacct <span class="filter-link-count" dir="ltr">(9)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/integrated-business-planning">Integrated Business Planning <span class="filter-link-count" dir="ltr">(38)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/intelligent-automation">Intelligent Automation <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/intelligent-cx">Intelligent CX <span class="filter-link-count" dir="ltr">(8)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/intelligent-marketing">intelligent marketing <span class="filter-link-count" dir="ltr">(16)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/intelligent-memory">Intelligent Memory <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/intelligent-sales">intelligent sales <span class="filter-link-count" dir="ltr">(22)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/intelligent-self-service">Intelligent Self-Service <span class="filter-link-count" dir="ltr">(22)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/interactions">Interactions <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/interactive-intelligence">Interactive Intelligence <span class="filter-link-count" dir="ltr">(15)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/interactive-intelligence-jacada">Interactive Intelligence Jacada <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/internal-audit">Internal Audit <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/international-finance">International Finance <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/internet-of-everything">Internet of Everything <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/internet-of-things">Internet of Things <span class="filter-link-count" dir="ltr">(74)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/intradiem">Intradiem <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/intuit-quicken">Intuit Quicken <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/inventory-management">inventory management <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/inventory-optimization">Inventory Optimization <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/iot">IOT <span class="filter-link-count" dir="ltr">(7)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/iot-and-edge-computing">IoT and Edge Computing <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/iot-operationalintelligence-real-time">IOT, OperationalIntelligence, Real-time <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ipam">IPAM <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/it">IT <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/it-analytics">IT Analytics <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/it-analytics-performance">IT Analytics & Performance <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/it-controls">IT controls <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/it-cost">IT cost <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/it-governance">IT governance <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/it-performance">IT Performance <span class="filter-link-count" dir="ltr">(178)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/it-performance-management-itpm">IT Performance Management (ITPM) <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/it-research">IT Research <span class="filter-link-count" dir="ltr">(22)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/it-risk-management">IT Risk Management <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/it-service-management">IT Service Management <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/itil">ITIL <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/itops">ITOps <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/itsm">ITSM <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/jacada">Jacada <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/jaspersoft">Jaspersoft <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/jd-edwards">JD Edwards <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/jda-software">JDA Software <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/jibe">Jibe <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/jobscience">Jobscience <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/jobvite">JobVite <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/johnson-controls-panoptix">Johnson Controls Panoptix <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/jonova">Jonova <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/journalism">Journalism <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/json">JSON <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/kalido">Kalido <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/kana">Kana <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/kapow">Kapow <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/kapplets">Kapplets <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/karmasphere">Karmasphere <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/kenandy">Kenandy <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/kenexa">Kenexa <span class="filter-link-count" dir="ltr">(8)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/key-performance-indicators">Key Performance Indicators <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/key-performance-indictors">Key Performance Indictors <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/kinaxis">Kinaxis <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/knoahsoft">KnoahSoft <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/knopahsoft">KnopahSoft <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/knowlagent">Knowlagent <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/knowledge-management">Knowledge Management <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/kofax">Kofax <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/kognitio">Kognitio <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/kpi">KPI <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/kri">KRI <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/kronos">Kronos <span class="filter-link-count" dir="ltr">(10)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/kxen">KXEN <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/kyriba">Kyriba <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/kyriba-financial-performance-management">Kyriba Financial Performance Management <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/lagan">Lagan <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/lan">LAN <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/lasr">LASR <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/lawson">Lawson <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/lawson-software">Lawson Software <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/learning">Learning <span class="filter-link-count" dir="ltr">(22)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/learning-management">Learning Management <span class="filter-link-count" dir="ltr">(66)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/learning-management-system">Learning Management System <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/lease-accounting">Lease Accounting <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/lease-and-tax-accounting">lease and tax accounting <span class="filter-link-count" dir="ltr">(8)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/lease-management">Lease Management <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/leasing">leasing <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/leonardo">Leonardo <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/linux">Linux <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/liveops">LiveOps <span class="filter-link-count" dir="ltr">(7)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/lms">LMS <span class="filter-link-count" dir="ltr">(18)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/local-ly">Local.ly <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/location-analytics">Location Analytics <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/location-intelligence">Location Intelligence <span class="filter-link-count" dir="ltr">(90)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/logi-analytics">Logi Analytics <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/logitech">Logitech <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/logixml">LogiXML <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/longview">LongView <span class="filter-link-count" dir="ltr">(7)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/looker">looker <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/lucent">Lucent <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/lumira">Lumira <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/lxp">LXP <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/machine-conversational-computing">Machine Conversational Computing <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/machine-data">Machine data <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/machine-learning">Machine Learning <span class="filter-link-count" dir="ltr">(36)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/machine-learning-and-cognitive-computing">Machine Learning and Cognitive Computing <span class="filter-link-count" dir="ltr">(21)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/machine-learning-digital-technology">Machine Learning Digital Technology <span class="filter-link-count" dir="ltr">(9)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/machine-learning-operations">Machine Learning Operations <span class="filter-link-count" dir="ltr">(11)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/management">Management <span class="filter-link-count" dir="ltr">(10)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/manticore-technology">Manticore Technology <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/manufacturing">Manufacturing <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mapr">MapR <span class="filter-link-count" dir="ltr">(6)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mapreduce">MapReduce <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/market-agenda">Market Agenda <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/market-research">Market Research <span class="filter-link-count" dir="ltr">(14)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/marketing">Marketing <span class="filter-link-count" dir="ltr">(102)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/marketing-automation">Marketing Automation <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/marketing-performance-management">Marketing Performance Management <span class="filter-link-count" dir="ltr">(11)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/marketing-planning">Marketing Planning <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/marketing-sales">marketing sales <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/marketo">Marketo <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/markettools">MarketTools <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/marklogic">MarkLogic <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/master-data-management">Master Data Management <span class="filter-link-count" dir="ltr">(26)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/maxager">Maxager <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/maximo">Maximo <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mdm">MDM <span class="filter-link-count" dir="ltr">(10)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mdx">MDX <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/meg-whitman">Meg Whitman <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/merced-systems">Merced Systems <span class="filter-link-count" dir="ltr">(7)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mercer">Mercer <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/meridian-learning-learning-management-systems-lms-">Meridian, Learning, Learning Management Systems, L <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/metrics">Metrics <span class="filter-link-count" dir="ltr">(15)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/microsoft">Microsoft <span class="filter-link-count" dir="ltr">(37)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/microsoft-azure">Microsoft Azure <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/microsoft-excel">Microsoft Excel <span class="filter-link-count" dir="ltr">(7)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/microsoft-office">Microsoft Office <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/microsoft-powerpoint">Microsoft Powerpoint <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/microsoft-windows-phone">Microsoft Windows Phone <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/microsoft-linkedin-cmo-sales">Microsoft, LinkedIn, CMO, Sales <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/microstrategy">MicroStrategy <span class="filter-link-count" dir="ltr">(15)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/middleware">Middleware <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/migration">Migration <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mlops">MLOps <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mobile">Mobile <span class="filter-link-count" dir="ltr">(118)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mobile-analytics">Mobile Analytics <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mobile-applications">Mobile Applications <span class="filter-link-count" dir="ltr">(14)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mobile-apps">Mobile Apps <span class="filter-link-count" dir="ltr">(42)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mobile-bi-analytics-business-intelligence">Mobile BI, Analytics, Business Intelligence <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mobile-business-intelligence">Mobile Business Intelligence <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mobile-computing">mobile computing <span class="filter-link-count" dir="ltr">(31)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mobile-intelligence">Mobile Intelligence <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mobile-marketing">mobile marketing <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mobile-marketing-digital-commerce">Mobile Marketing Digital Commerce <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mobile-technology">Mobile Technology <span class="filter-link-count" dir="ltr">(83)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mobile-marketing-location-communication">Mobile, Marketing Location Communication <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mobility">Mobility <span class="filter-link-count" dir="ltr">(49)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/model-building-and-large-language-models">Model Building and Large Language Models <span class="filter-link-count" dir="ltr">(7)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/model-n">Model N <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/model-training">Model Training <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/modeling">Modeling <span class="filter-link-count" dir="ltr">(10)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/monarch">Monarch <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mpp">MPP <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mro">MRO <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/mulesoft">Mulesoft <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/multi-cloud">Multi-Cloud <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/na14">NA14 <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/narrative-science">Narrative Science <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/natural-language">Natural Language <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/natural-language-generation">Natural Language Generation <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/natural-language-processing">natural language processing <span class="filter-link-count" dir="ltr">(85)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/navetti">Navetti <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/nec">NEC <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/netapp">NetApp <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/netbase">NetBase <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/netezza">Netezza <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/netops">NetOps <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/netsuite">NetSuite <span class="filter-link-count" dir="ltr">(10)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/netsuite-openai">NetSuite OpenAi <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/netsuite-tribehr-hcm-hr-hrms-customer-experience-z">NetSuite, TribeHR, HCM, HR, HRMS, Customer Experie <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/networking">Networking <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/news">News <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/newvoicemedia">NewVoicemedia <span class="filter-link-count" dir="ltr">(7)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/nexidia">Nexidia <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/nexus-7">Nexus 7 <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/nexxphase">Nexxphase <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/nice-systems">NICE Systems <span class="filter-link-count" dir="ltr">(15)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/nist">NIST <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/nlp">NLP <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/noble-systems">Noble Systems <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/nokia">Nokia <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/nomis-solutions">Nomis Solutions <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/nosql">NoSQL <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/nps">NPS <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/nuview-systems">NuView Systems <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/obamacare">Obamacare <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/obiee">OBIEE <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/obifs">OBIFS <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/object-storage">Object storage <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/observability">Observability <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/office-of-finance">Office of Finance <span class="filter-link-count" dir="ltr">(504)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/office-of-revenue">Office of Revenue <span class="filter-link-count" dir="ltr">(39)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/office-of-sales">Office of Sales <span class="filter-link-count" dir="ltr">(15)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/olap">OLAP <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/omnichannel">Omnichannel <span class="filter-link-count" dir="ltr">(8)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/omnichannel-commerce-digital-kdigital">Omnichannel, Commerce, Digital kDigital <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/on24">On24 <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/onboarding">Onboarding <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/onvisource">OnviSource <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/open-ccaas">Open CCaaS <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/open-pages">Open Pages <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/open-source-software">Open Source Software <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/open-world">Open World <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/openconnect">OpenConnect <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/openpages">OpenPages <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/openspan">OpenSpan <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/opentext">OpenText <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/openworld">OpenWorld <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/opera-solutions">Opera Solutions <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/operational-data-platforms">operational data platforms <span class="filter-link-count" dir="ltr">(39)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/operational-intelligence">Operational Intelligence <span class="filter-link-count" dir="ltr">(180)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/operational-management">Operational Management <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/operational-performance">Operational Performance <span class="filter-link-count" dir="ltr">(696)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/operational-performance-management-opm">Operational Performance Management (OPM) <span class="filter-link-count" dir="ltr">(13)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/operational-planning">Operational Planning <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/operations">Operations <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/operations-supply-chain">Operations & Supply Chain <span class="filter-link-count" dir="ltr">(90)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/oracle">Oracle <span class="filter-link-count" dir="ltr">(78)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/oracle-cloud">Oracle Cloud <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/oracle-fusion-hcm">Oracle Fusion HCM <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/orcaeyes">OrcaEyes <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/orchestration">Orchestration <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/order-management">Order Management <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/order-to-cash">Order-to-Cash <span class="filter-link-count" dir="ltr">(12)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/overall-operational-leadership">Overall Operational Leadership <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/oversight-systems">Oversight Systems <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/overtone">Overtone <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/paas">PaaS <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/panopticon">Panopticon <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/paraccel">Paraccel <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pardot">Pardot <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/partner-experience">Partner Experience <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/partner-management">partner management <span class="filter-link-count" dir="ltr">(12)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/patersons">Patersons <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/paxata">Paxata <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pay-equity">Pay Equity <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pay-for-performance">Pay for Performance <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/payroll-management">Payroll Management <span class="filter-link-count" dir="ltr">(17)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/payroll-optimization">Payroll Optimization <span class="filter-link-count" dir="ltr">(7)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pdi">PDI <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pentaho">Pentaho <span class="filter-link-count" dir="ltr">(9)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/people-analytics">People Analytics <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/people-cloud">People Cloud <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/peoplefluent">Peoplefluent <span class="filter-link-count" dir="ltr">(9)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/peoplesoft">PeopleSoft <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/performance">Performance <span class="filter-link-count" dir="ltr">(30)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/performance-analytics">Performance Analytics <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/performance-management">Performance Management <span class="filter-link-count" dir="ltr">(89)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/perillon">Perillon <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/personalization">Personalization <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pervasive">Pervasive <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pim">PIM <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pim-product-information-management-sales-marketing">PIM, Product Information Management, Sales, Market <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pipkins">Pipkins <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pitney-bowes">Pitney Bowes <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pivotal-hd">Pivotal HD <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pivotlink">PivotLink <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/planmill">PlanMill <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/planning">Planning <span class="filter-link-count" dir="ltr">(88)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/planview">Planview <span class="filter-link-count" dir="ltr">(6)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/plateau">Plateau <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/platfora">Platfora <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/platform-as-a-service">Platform as a service <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/playbook">Playbook <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/plex">Plex <span class="filter-link-count" dir="ltr">(9)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/plunk">Plunk <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/portfolio-management">Portfolio Management <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/portrait-software">Portrait Software <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/potus-department-of-labor-flsa-part-541-overtime-r">POTUS, Department of Labor, FLSA, Part 541, Overti <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/powercenter">PowerCenter <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/predictive">Predictive <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/predictive-analytics">Predictive Analytics <span class="filter-link-count" dir="ltr">(203)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/predictive-hcm">Predictive HCM <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/predictive-planning">Predictive Planning <span class="filter-link-count" dir="ltr">(49)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/predixion">Predixion <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/price-and-revenue-management">Price and Revenue Management <span class="filter-link-count" dir="ltr">(70)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/price-optimization">Price Optimization <span class="filter-link-count" dir="ltr">(9)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pricing-and-promotion-management">Pricing and Promotion Management <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pricing-management">pricing management <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pro">PRO <span class="filter-link-count" dir="ltr">(7)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/process-management">process management <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/process-mining">Process Mining <span class="filter-link-count" dir="ltr">(9)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/procure-to-pay">Procure-to-Pay <span class="filter-link-count" dir="ltr">(11)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/procurement">procurement <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/product-experience-management">product experience management <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/product-information-management">Product Information Management <span class="filter-link-count" dir="ltr">(90)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/professional-services">Professional Services <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/professional-services-automation">Professional Services Automation <span class="filter-link-count" dir="ltr">(9)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/profit-velocity">Profit Velocity <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/profitability">Profitability <span class="filter-link-count" dir="ltr">(14)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/profitability-management">profitability management <span class="filter-link-count" dir="ltr">(11)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/project-management">Project Management <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/project-planning">Project Planning <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/project-portfolio-management">Project Portfolio Management <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/projecthelp">ProjectHelp <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/projectops">ProjectOps <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/projector">Projector <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/promptbook">Promptbook <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/property-technology">Property Technology <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pros">PROS <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pros-pricing">PROS Pricing <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/psa">PSA <span class="filter-link-count" dir="ltr">(11)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/publishing">Publishing <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/purchasing">purchasing <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/purchasing-sourcing-payments">Purchasing/Sourcing/Payments <span class="filter-link-count" dir="ltr">(16)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pv-accelerator">PV Accelerator <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/pxm">PXM <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/qad">QAD <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/qlik">Qlik <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/qlik-qlik-sense">Qlik Qlik Sense <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/qlik-qonnections">Qlik Qonnections <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/qlik-analytics-qlik-sense-qlik-business-intelligen">Qlik, Analytics, Qlik Sense, Qlik, Business intell <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/qliktech">Qliktech <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/qlikview">QlikView <span class="filter-link-count" dir="ltr">(10)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/qualtrics">Qualtrics <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/quantrix">Quantrix <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/quinterian">Quinterian <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/quotas">Quotas <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/qvidian">Qvidian <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/r">R <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ransomware">Ransomware <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/rapide">Rapide <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/rapidminer">Rapidminer <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/rdbms">RDBMS <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/real-estate">real estate <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/real-time">Real-time <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/reconciliation">Reconciliation <span class="filter-link-count" dir="ltr">(9)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/recovery">Recovery <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/recruiting">Recruiting <span class="filter-link-count" dir="ltr">(41)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/recurring-revenue">Recurring Revenue <span class="filter-link-count" dir="ltr">(19)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/report">report <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/reporting">Reporting <span class="filter-link-count" dir="ltr">(78)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/reporting-xbrl-ixbrl-document-management">Reporting, XBRL, iXBRL, document management <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/research">Research <span class="filter-link-count" dir="ltr">(16)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/resilience">Resilience <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/responsetek">ResponseTek <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/retail-analytics">Retail Analytics <span class="filter-link-count" dir="ltr">(6)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/revenue">Revenue <span class="filter-link-count" dir="ltr">(8)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/revenue-and-lease-accounting">revenue and lease accounting <span class="filter-link-count" dir="ltr">(15)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/revenue-management">Revenue Management <span class="filter-link-count" dir="ltr">(33)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/revenue-performance">Revenue Performance <span class="filter-link-count" dir="ltr">(11)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/revenue-performance-management">Revenue Performance Management <span class="filter-link-count" dir="ltr">(13)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/revenue-recognition">revenue recognition <span class="filter-link-count" dir="ltr">(8)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/revenue-lease-and-tax-accounting">Revenue, Lease and Tax Accounting <span class="filter-link-count" dir="ltr">(9)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/revolution">Revolution <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/revolution-analtyics">Revolution Analtyics <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/rightnow">RightNow <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/rim">RIM <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/risk">Risk <span class="filter-link-count" dir="ltr">(37)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/risk-compliance-grc">Risk & Compliance (GRC) <span class="filter-link-count" dir="ltr">(17)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/risk-analytics">Risk Analytics <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/riversand">Riversand <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/roambi">Roambi <span class="filter-link-count" dir="ltr">(7)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/robotic-automation">robotic automation <span class="filter-link-count" dir="ltr">(10)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/robotic-finance">robotic finance <span class="filter-link-count" dir="ltr">(38)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/robotic-process-automation">Robotic Process Automation <span class="filter-link-count" dir="ltr">(12)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/roi">ROI <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/rpa">RPA <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/rypple">Rypple <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sop">S&OP <span class="filter-link-count" dir="ltr">(13)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/saas">SaaS <span class="filter-link-count" dir="ltr">(27)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sab-miller">SAB Miller <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/saba">Saba <span class="filter-link-count" dir="ltr">(10)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sage">Sage <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sage-software">Sage Software <span class="filter-link-count" dir="ltr">(9)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales">Sales <span class="filter-link-count" dir="ltr">(169)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-and-operations-planning">Sales and Operations Planning <span class="filter-link-count" dir="ltr">(10)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-cloud">Sales Cloud <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-coaching">Sales Coaching <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-commission">Sales Commission <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-compensation">Sales Compensation <span class="filter-link-count" dir="ltr">(12)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-effectiveness">Sales Effectiveness <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-enablement">sales enablement <span class="filter-link-count" dir="ltr">(16)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-enablement-and-execution">Sales Enablement and Execution <span class="filter-link-count" dir="ltr">(10)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-engagement">Sales Engagement <span class="filter-link-count" dir="ltr">(25)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-force-automation">Sales Force Automation <span class="filter-link-count" dir="ltr">(13)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-forecasting">Sales Forecasting <span class="filter-link-count" dir="ltr">(11)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-operations">Sales Operations <span class="filter-link-count" dir="ltr">(12)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-performance">Sales Performance <span class="filter-link-count" dir="ltr">(446)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-performance-management">Sales Performance Management <span class="filter-link-count" dir="ltr">(77)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-performance-management-spm">Sales Performance Management (SPM) <span class="filter-link-count" dir="ltr">(13)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-planning">Sales Planning <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-planning-and-analytics">Sales Planning and Analytics <span class="filter-link-count" dir="ltr">(18)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-tax">Sales Tax <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-marketing-sales-performance-management-marke">Sales, Marketing, Sales Performance Management, Ma <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sales-sfa-spm-sales-performance-management-sales-c">Sales, SFA, SPM, Sales Performance Management, Sal <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/salescloud">SalesCloud <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/salesforce-com">Salesforce.com <span class="filter-link-count" dir="ltr">(58)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sap">SAP <span class="filter-link-count" dir="ltr">(76)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sap-epm">SAP EPM <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sap-hana">SAP HANA <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sap-insider">SAP insider <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sap-lumira">SAP Lumira <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sap-netweaver">SAP NetWeaver <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sap-predictive-analytics">SAP predictive analytics <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sap-teched">SAP TechEd <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sapphire">SAPPHIRE <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sarbanes-oxley">Sarbanes Oxley <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sas">SAS <span class="filter-link-count" dir="ltr">(26)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sas-institute">SAS institute <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sasb">SASB <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sase">SASE <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/savi">Savi <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/scm">SCM <span class="filter-link-count" dir="ltr">(6)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/scm-demand-planning">SCM Demand Planning <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/scout-rfp">Scout RFP <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/scribe-software">Scribe Software <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/search">Search <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sec">SEC <span class="filter-link-count" dir="ltr">(19)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sec-software">SEC Software <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/secfinops">SecFinOps <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/secops">SecOps <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/security">Security <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/security-posture">Security Posture <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sedar">SEDAR <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/self-service">Self-service <span class="filter-link-count" dir="ltr">(41)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/semantic-model">semantic model <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/service-supply-chain">Service & Supply Chain <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/service-cloud">Service Cloud <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/servigistics">Servigistics <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sfa">SFA <span class="filter-link-count" dir="ltr">(24)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sfdc">SFDC <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sharepoint">SharePoint <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/shoretel">ShoreTel <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/siemens-enterprise-communications">Siemens Enterprise Communications <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/signal-demand">Signal Demand <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/silverpop">SilverPop <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/simba">Simba <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/smart-financial-close">Smart Financial Close <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/smart-manufacturing">Smart Manufacturing <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/smart-phones">Smart Phones <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/smart-watches">Smart Watches <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/smarter-analytics">Smarter Analytics <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/smarter-workforce">Smarter Workforce <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/smb">SMB <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/snaplogic">SnapLogic <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/snowfly">Snowfly <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/soa">SOA <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/soc">SOC <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/social">Social <span class="filter-link-count" dir="ltr">(13)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/social-business">Social Business <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/social-collaboration">Social Collaboration <span class="filter-link-count" dir="ltr">(17)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/social-crm">Social CRM <span class="filter-link-count" dir="ltr">(128)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/social-dynamx">Social Dynamx <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/social-media">Social Media <span class="filter-link-count" dir="ltr">(365)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/social-media-analytics">Social Media Analytics <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/social-media-intelligence">Social Media Intelligence <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/social-recognition">Social Recognition <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/socialtext">SocialText <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sococare">SoCoCare <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/softscape">Softscape <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/software">Software <span class="filter-link-count" dir="ltr">(8)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/software-as-a-service">Software as a Service <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sourcing">sourcing <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sovereign-cloud">Sovereign Cloud <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sox">SOX <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/spago-solutions">Spago Solutions <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/spatial-data-quality">Spatial Data Quality <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/speech-analytics">Speech Analytics <span class="filter-link-count" dir="ltr">(177)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/splunk">Splunk <span class="filter-link-count" dir="ltr">(8)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/spm">SPM <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/spotfire">Spotfire <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/spreadsheets">Spreadsheets <span class="filter-link-count" dir="ltr">(10)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/spss">SPSS <span class="filter-link-count" dir="ltr">(9)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sql-h">SQL-H <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sqlstream">SQLstream <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/star-analytics">Star Analytics <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/statistics">Statistics <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/stibo-systems">Stibo Systems <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/stratahadoop">Strata+Hadoop <span class="filter-link-count" dir="ltr">(56)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/streaming-analytics">Streaming Analytics <span class="filter-link-count" dir="ltr">(28)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/streaming-data">Streaming Data <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/streaming-data-events">Streaming Data & Events <span class="filter-link-count" dir="ltr">(32)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/subscriber-experience">Subscriber Experience <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/subscription-billing">Subscription Billing <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/subscription-management">Subscription Management <span class="filter-link-count" dir="ltr">(68)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/subscription-recurring-revenue-zuora">Subscription, Recurring Revenue, Zuora <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/successfactors">SuccessFactors <span class="filter-link-count" dir="ltr">(12)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sumo-logic">Sumo Logic <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sumtotal">SumTotal <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sumtotal-systems">SumTotal Systems <span class="filter-link-count" dir="ltr">(11)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sungard">Sungard <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sunsystems">Sunsystems <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/supplier-relationship-management">supplier relationship management <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/supply-chain">Supply Chain <span class="filter-link-count" dir="ltr">(12)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/supply-chain-management">supply chain management <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/supply-chain-performance">Supply Chain Performance <span class="filter-link-count" dir="ltr">(253)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/supply-chain-planning">Supply Chain Planning <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/surface">Surface <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/surveys">Surveys <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sustainability">Sustainability <span class="filter-link-count" dir="ltr">(38)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sustainability-and-esg">Sustainability and ESG <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sustainability-management">Sustainability Management <span class="filter-link-count" dir="ltr">(7)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/swordciboodle">SwordCiboodle <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sybase">Sybase <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sybase-iq">Sybase IQ <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/sybase-mobile-industry">Sybase. Mobile Industry <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/syncsort">Syncsort <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/synygy">Synygy <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tableau">Tableau <span class="filter-link-count" dir="ltr">(13)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tableau-software">Tableau Software <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tablets">Tablets <span class="filter-link-count" dir="ltr">(6)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tagetik">Tagetik <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/talemetry">Talemetry <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/talend">Talend <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/talent-acquisition">Talent Acquisition <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/talent-generation">Talent Generation <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/talent-management">Talent Management <span class="filter-link-count" dir="ltr">(133)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/taleo">Taleo <span class="filter-link-count" dir="ltr">(7)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/talx">TALX <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tamr">Tamr <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tanner-labs">Tanner Labs <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tax">Tax <span class="filter-link-count" dir="ltr">(35)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tax-compliance">tax compliance <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tax-department">tax department <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tax-planning">tax planning <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tax-software">Tax Software <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tax-datawarehouse">Tax-Datawarehouse <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tax-tax-provision-transfer-pricing">tax; tax provision; transfer pricing <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tcm">TCM <span class="filter-link-count" dir="ltr">(6)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/technology">Technology <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/technology-innovation">Technology Innovation <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/technology-innovation-award">Technology Innovation Award <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/technology-spending">Technology Spending <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/technology-vendors">Technology Vendors <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/telephony">Telephony <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/teradata">Teradata <span class="filter-link-count" dir="ltr">(16)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/teradata-aster">Teradata Aster <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/text-analytics">Text Analytics <span class="filter-link-count" dir="ltr">(182)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tez">Tez <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/thomson-reuters-multinational">Thomson-Reuters multinational <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/threat-landscape">Threat Landscape <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/threat-management">Threat Management <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tibco">Tibco <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tidemark">Tidemark <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/time-attendance">Time & Attendance <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tm">TM <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tm1">TM1 <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/topic">Topic <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/total-compensation-management">Total Compensation Management <span class="filter-link-count" dir="ltr">(46)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/total-rewards-management">total rewards management <span class="filter-link-count" dir="ltr">(15)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/towers-watson">Towers Watson <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/towers-watson-talent-management">Towers Watson Talent Management <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/training">Training <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/transcom">Transcom <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/transera">Transera <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/treasury">Treasury <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/tribehr">TribeHR <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/trifacta">Trifacta <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/twitter">Twitter <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ucaas">UCaaS <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/uda">UDA <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ui">UI <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ukg">UKG <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ultimate">Ultimate <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ultimate-software">Ultimate Software <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/unanet-technologies">Unanet Technologies <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/uncategorized">Uncategorized <span class="filter-link-count" dir="ltr">(103)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/unica">Unica <span class="filter-link-count" dir="ltr">(3)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/unicorns">Unicorns <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/unified-communications">Unified Communications <span class="filter-link-count" dir="ltr">(83)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/unit4">Unit4 <span class="filter-link-count" dir="ltr">(11)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/upstream-works">Upstream Works <span class="filter-link-count" dir="ltr">(6)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/us-gaap">US-GAAP <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/us-gaap-accounting">US-GAAP accounting <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/usability">Usability <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/use-cases">Use Cases <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/ux">UX <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/value-index">Value Index <span class="filter-link-count" dir="ltr">(11)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/value-added-tax">Value-Added Tax <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/vantage-platform">Vantage platform <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/varicent">Varicent <span class="filter-link-count" dir="ltr">(5)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/vat">VAT <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/vendavo">Vendavo <span class="filter-link-count" dir="ltr">(2)</span></a> </li> <li style="display:none;"> <a href="https://blog.isg-research.net/topic/vendavo-price-pricing-optimization-revenue-custome">Vendavo, price, pricing, optimization, revenue, cu <span class="filter-link-count" dir="ltr">(1)</span></a> </li> <li 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"@type": "BlogPosting", "headline": "What’s New in Technology for Office of Revenue?", "mainEntityOfPage": "https://blog.isg-research.net/whats-new-in-technology-for-office-of-revenue", "datePublished": "31/07/2024", "dateModified": "31/07/2024", "articleBody": "Spring and fall are conference seasons, and this spring I was fortunate to be invited to several software provider events that are part of my coverage of the Office of Revenue. And while artificial intelligence (AI) and generative AI (GenAI) were front and center, there were other announcements where the focus was more on the potential changes that these technologies would enable within enterprises and their revenue teams. By now, the shift from a focus on purely new business and logo acquisition to existing customers is firmly underway for many organizations and has spurred a series of new announcements and product releases. As background to one of the more interesting announcements from SugarCRM, it’s worth acknowledging that most businesses and industries operate in mature markets where innovation in new digital products and services will complement existing physical products, creating additional bundled offerings to offer to existing customers, not only new ones. These incremental digital products and services are typically billed on a subscription and, increasingly, usage basis, contrasting with the traditional one-time sales many industries are used to and organized to serve. This means that an increasing proportion of revenue will be from annual recurring revenue and not from more traditional one-time sales. So, for many organizations, growth will come not only from a singular pursuit of new customers, but from innovation in new products and services to sell to existing customers. This requires enterprises to change how they organize and operationalize revenue generation activities. Seeking to address the need to focus as much on existing as new customers, SugarCRM’s announcement of the acquisition of sales-i points towards supporting a shift in how to identify opportunities by facilitating the merger of traditional account and opportunity CRM data with data from outside the CRM. This could be data from such systems as ERP, billing and service, and support to help identify cross-sell and upsell opportunities both within the original purchasing organization and from other related organizations within a larger enterprise. This seeks to address a key need for many enterprises: to create more profitable growth paths with better margins from existing relationships, avoiding the much higher cost involved with new customer acquisition. The capabilities and approach showcased by the SugarCRM acquisition have the additional potential to address the perennial issue of the distribution and partnership models where access to the end buyer can become contentious between manufacturer and distributor, reducing overall revenue growth potential. Another area of software provider development effort is in the general area of optimizing pricing. Long the preserve of industries dependent on market spot prices, such as manufacturing based on primary goods, or for those industries with constrained supply, such as airlines and hotels, we are seeing an interest from a broader range of buying organizations. Several factors are at play here: more focus on margin, having to deal with additional complexity in multiple selling channels, and the rise of B2C and especially B2B digital commerce. Many providers, including PROS, are looking at AI-based capability development, combining predictive AI for predictive numeric models with GenAI for attribute analytics. In this way, propensity-to-buy considerations can be combined with pricing recommendations that incorporate margin, market share and product substitution considerations for both B2B and B2C enterprises. The third area of provider announcements relates to the contemporary, “always on” business environment, where relying on lengthy decision chains involving human review and approvals can lead to a competitive disadvantage in the sales and renewal process. Often referred to as the revenue lifecycle management (RLM) approach, this new approach announced by several software providers, including Salesforce, Conga and BillingPlatform, offers more integrated process and data alignment across all revenue-supporting and customer-facing employees, including not just the obvious marketing, sales and customer service but also finance and legal as well as distribution and fulfillment. The greater the number of activities that can be enabled as self-service for customers or for sales and customer service representatives to be more empowered at the point-of-sale, the better to meet the customer where they are. But these need to be enabled within the context of guardrails. These providers have launched applications and platforms that better serve the more iterative and connected process of the RLM approach as contrasted with the more traditional quote-to-cash processes. In fact, we assert that by 2025, this new category of Revenue Lifecycle Management will emerge that covers technology that supports the modern lead-to-cash process to enable a positive customer experience, leading to sustained, profitable engagements. So, amidst the almost daily announcements of new GenAI developments, there is a need for enterprises to not lose sight of the need to continuously review existing technology and business processes to better support the transition from yesterday’s one-time sales and linear approach to the contemporary always-on business model. Whether B2B or B2C, the iterative and cyclical approach better meets the needs of today’s customers, contributing to a sustained and profitable business engagement. I expect the pace of announcements to increase, and though AI will capture much of the limelight, new technologies are best used to enable enterprises to more efficiently and effectively improve the customer experience so that customers keep returning for more products and services. Regards, Stephen Hurrell", "image": { "@type": "ImageObject", "url": "https://www.ventanaresearch.com/hubfs/Whats_New_in_Technology_for_Office_of_Revenue.png", "height": 400, "width": 750 }, "author": { "@type": "Person", "name": "Stephen Hurrell", "url": "https://blog.isg-research.net/author/stephen-hurrell", "sameAs": "https://www.linkedin.com/in/stephenhurrell" }, "publisher": { "@type": "Organization", "name": "ISG", "url": "blog.isg-research.net", "logo": { "@type": "ImageObject", "url": "https://www.ventanaresearch.com/hubfs/ISG_Software_Research_Logo_Color@2x.png" } } }</script> <script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BlogPosting", "headline": "The Evolving Strategic Needs for Successful AI and ML", "mainEntityOfPage": "https://blog.isg-research.net/the-evolving-strategic-needs-for-successful-ai-and-ml", "datePublished": "30/07/2024", "dateModified": "30/07/2024", "articleBody": "The artificial intelligence and machine learning landscape was profoundly altered by the emergence of generative AI into the mainstream consciousness during 2023. The widespread availability of GenAI models and cloud services has lowered the barriers to individuals and enterprises engaging with AI for various use cases, including generating content, querying data, writing code, preparing data for analysis, documenting data pipelines and using software products more effectively. The impact that GenAI has had on enterprise investment in AI is considerable. While the level of adoption varies across different industries, ISG’s AI Buyer Behavior study indicates that, on average, enterprises expect that almost one-half (49%) of AI spending in 2024 will be associated with GenAI. To put this figure into perspective, it is worth remembering that although ChatGPT emerged in late 2022, only those enterprises at the extreme bleeding edge of AI adoption would have concrete plans to commit any IT spending to GenAI in 2023. The rise from nearly zero to almost half of AI spending has undoubtedly impacted investment in traditional predictive AI. Although ISG’s AI Buyer Behavior study indicates that 51% of enterprise AI spending will be on predictive AI this year, the study also finds that overall investment in AI has not kept pace with the growth of GenAI adoption. The average proportion of IT spending allocated to AI is expected to grow from 2% in 2023 to 3.7% in 2024. With almost half of that spending now allocated to GenAI, the average proportion allocated to predictive AI has effectively declined. There is a great deal of justified excitement about the potential for GenAI to enhance many aspects of business processes. As my colleague David Menninger recently explained, however, enterprises should temper this enthusiasm with realism, particularly about the level of investment needed to ensure the skills and expertise required to benefit from the opportunities that GenAI and traditional AI/ML can provide. As I previously noted, while natural language interfaces powered by GenAI reduce the need for technical and domain expertise to query data, they do not reduce the value of domain expertise for interpreting results. While many enterprises are still validating the potential benefits of AI with proof-of-concept projects, earlier adopters have already learned that deploying AI at scale requires not only AI and ML development tools but investment in infrastructure and software to support AI development and deployment. Our research indicates that to be successful, enterprises need to be cognizant of the investment requirements for AI-ready infrastructure and AI-enabled data as well as AI model deployment, management, monitoring and integration. Our 2024 AI Platforms Buyers Guide illustrated the need for enterprises to evaluate products that include the ability to prepare, deploy and maintain AI models, including functionality for accessing and preparing data used in the modeling process; exploring, comparing and optimizing models developed using different algorithms and parameters; and governance and monitoring frameworks to ensure that models comply with both internal policies as well as regulatory requirements. That we also produced the complementary 2024 MLOps Buyers Guide and 2024 GenAI Platforms Buyers Guide illustrates the broad range of enterprise requirements for AI/ML. Our ongoing research highlights the need for investment in expertise and tooling to support the orchestration and governance of AI capabilities across an organization, including financial, safety and security, ethical and ownership considerations in addition to ensuring alignment with business strategies and compliance with regulatory requirements. I assert that through 2026, model governance will remain a significant concern for more than one-half of enterprises, limiting the deployment—and therefore the realized value—of AI and ML models. To get the most out of investment in AI/ML, enterprises must involve people in business and executive roles outside of the IT department to determine appropriate use cases and success metrics. ISG’s AI Buyer Behavior study indicates the role that people in business and executive roles have in AI technology investments. The results show that while IT, procurement and line-of-business executives are most likely to be involved in evaluating AI product and service offerings, executives such as chief executive officers, chief strategy officers and chief information officers are responsible for determining the overall AI strategy and have a significant influence over final AI technology decisions. This demonstrates the need for software and service providers to address the requirements and concerns of senior executives as well as IT staff and data scientists. AI involves the development of systems and software capable of automating tasks that have previously required human intelligence. Although much of the current attention is on GenAI, I recommend that enterprise AI strategies encompass ML and deep learning as well as GenAI to deliver capabilities including predictions, recommendations, personalization, speech and visual recognition, translation and summarization. Enterprises should also seek out AI platforms with the full spectrum of capabilities required to support AI development, deployment, management, monitoring, integration and governance. Look for software providers with the expertise and partnerships to address the needs of both IT and business leaders. Regards, Matt Aslett", "image": { "@type": "ImageObject", "url": "https://www.ventanaresearch.com/hubfs/The_Evolving_Strategic_Needs_for_Successful_AI_and_ML.png", "height": 400, "width": 750 }, "author": { "@type": "Person", "name": "Matt Aslett", "url": "https://blog.isg-research.net/author/matt-aslett", "sameAs": "https://www.linkedin.com/in/matt-aslett/" }, "publisher": { "@type": "Organization", "name": "ISG", "url": "blog.isg-research.net", "logo": { "@type": "ImageObject", "url": "https://www.ventanaresearch.com/hubfs/ISG_Software_Research_Logo_Color@2x.png" } } }</script> <script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BlogPosting", "headline": "The Buyers Guides for Financial Consolidation and Close Classifies and Rates Software Providers", "mainEntityOfPage": "https://blog.isg-research.net/the-buyers-guides-for-financial-consolidation-and-close-classifies-and-rates-software-providers", "datePublished": "30/07/2024", "dateModified": "30/07/2024", "articleBody": "I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well software providers’ offerings meet buyers’ requirements. The Financial Consolidation and Close: ISG and Ventana Research Buyers Guide is the distillation of a year of market and product research by ISG and Ventana Research. The financial records of an enterprise must be periodically reviewed and summarized to create financial statements that inform executives and interested third parties of the organization’s financial condition and performance. A consolidation of the financial records and other departmental close processes involves an intricate set of repeated processes that must be performed in a prescribed order and fashion. Enterprise software enables finance and accounting departments to be more productive throughout the close by automating calculations, coordinating the execution of processes and facilitating communication among participants. The desire to make the department more productive and resilient has led to increased investment in technology to assist in performing the full consolidate and close cycle. The desire to make the department more productive and resilient has led to increased investment in technology to assist in performing the full consolidate and close cycle. This guide examines software that manage the financial consolidation process as well as assists in managing other accounting close processes. ISG Research defines consolidation software as an application that manages the financial consolidation process in conformance with accounting standards for enterprises with complex requirements. All accounting or ERP systems will perform a statutory consolidation of the accounts handled in that system using the generally accepted accounting principles of that parent company. But this approach is inadequate for enterprises that, for example, have accounting systems from multiple providers or other complicating factors that necessitate a separate system. We define close management software as applications that support the timely and efficient completion of close cycle tasks, especially automating reconciliations and performing process management functions. Consolidation is necessary when an organization has multiple legal entities, subsidiaries, joint ventures or other forms of ownership or control of operating units. The financial consolidation process involves eliminating intercompany transactions and balances to provide a comprehensive and accurate view of the organization’s financial condition and performance. The consolidation process and its methods are tightly prescribed by financial accounting authorities and can be quite complex. However, consolidation is only part of the financial or accounting close, which is the process of finalizing a company's financial statements at the end of an accounting period, such as a month, quarter or year. During the financial close, all financial transactions are reconciled, reviewed and adjusted as needed to prepare the financial statements. These include the balance sheet, income statement, cash flow statement and the statement of shareholders’ equity. This process is essential for ensuring the accuracy and completeness of financial reporting, and it is often a critical step in meeting regulatory requirements and providing stakeholders with a clear picture of the company's financial performance. In all but the smallest enterprises, consolidation and close processes require coordination and collaboration. Software assists in ensuring that steps in the processes are handled completely and correctly, collaboration is assisted by direct communications, documents and notations by participants are easily accessed and necessary reviews and sign-offs are performed. Those managing the process are assisted in being able to monitor progress and provide alerts when issues arise. Consolidation and close management software has improved, incorporating real-time integration with source systems. This is important because of the myriad last-minute adjustments and corrections that take place during the consolidation process. Systems now offer more effective collaboration features to smooth the process and ensure resiliency, including secure data sharing as well as centralized document storage for working papers and supporting evidence. For enterprises with especially complex structures and reporting requirements, the ability to consolidate using multiple accounting standards at different levels and branches of the corporate hierarchy can be useful. Another factor driving the adoption of dedicated software is the desire to shorten the accounting close. The accounting or financial close is the process of finalizing a company's financial statements at the end of an accounting period, such as a month, quarter or year. During the financial close, all financial transactions are reviewed and adjusted, and the financial statements are prepared, including the balance sheet, income statement, cash flow statement and the statement of shareholders’ equity. This process is important for ensuring the accuracy and completeness of financial reporting, and it is often a critical step in meeting regulatory requirements and providing stakeholders with a clear picture of the company's financial performance. ISG-Ventana Research asserts that by 2027, one-half of midsize and larger enterprises will use close management software to speed the close and achieve greater control of the process. There has been agreement that organizations should complete the accounting close within a business week. Workflow automation is especially useful in handling the close-consolidate-report cycle, specifically to manage the process in a hybrid working environment and for organizations that span the globe. As with any workflow-enabled process, administrators spend far less time ensuring individuals have started or completed their tasks, hand-offs are smoother and, where reviews and approvals are required, these events are recorded and easily accessed by external and internal auditors and support assertions by executives that internal controls and procedures have been followed. In accounting, the term reconciliations refers to any process that compares two sets of records to ensure their accuracy and consistency—an inherent component of the double-entry framework. This typically involves comparing financial transactions or balances from different sources, such as bank statements versus accounting records or intercompany transactions between different subsidiaries of a company. The main objective is to ensure that the books balance by identifying and resolving discrepancies between two sets of records, ensuring that the accounting data is accurate. Automating reconciliations, especially intercompany transactions, makes the staff more productive and makes the department a more attractive place to work. Workflow-enabled systems also contribute to a smoother close because consolidating and closing the books should be almost exactly the same from one period to the next, including processes for handling exceptions and unexpected events and managing the close calendar. With workflow, the controller and chief accounting officer can spend less time on administration while having greater situational awareness and control. It’s likely that advances provided by artificial intelligence (AI) and even generative AI (GenAI) will make dedicated consolidation and close software an even more compelling choice. Today’s technology can help finance and accounting executives make their departments more productive in ways that improve the working environment and make it possible for them to attract and retain the best talent in a resource-constrained environment. It’s likely that advances provided by artificial intelligence (AI) and even generative AI (GenAI) will make dedicated consolidation and close software an even more compelling choice, especially in a time of growing complexity in accounting standards and tax laws. While accounting relies on doing the same things consistently, how they are done is always evolving because of legal and regulatory changes as well as the constant change in how accounting principles are reflected in processes. A continuous improvement mindset is necessary to have the adaptability and resilience to remain productive. Software designed to assist in managing the accounting close is a necessary tool for financial executives. This research-based index evaluates the full business and information technology value of financial consolidation and close software offerings. I encourage you to learn more about our Buyers Guide and its effectiveness as a provider selection and RFI/RFP tool. We urge organizations to do a thorough job of evaluating financial consolidation and close offerings in this Buyers Guide as both the results of our in-depth analysis of these software providers and as an evaluation methodology. The Buyers Guide can be used to evaluate existing suppliers, plus provides evaluation criteria for new projects. Using it can shorten the cycle time for an RFP and the definition of an RFI. The Financial Consolidation and Close Buyers Guide evaluates the following software providers that offer products to address key elements of financial consolidation and close management as we define it: Board, Fluence Technologies, Oracle, Prophix, SAP, Vena Solutions and Wolters Kluwer. The Buyers Guide for Financial Consolidation and Close in 2024 finds Oracle first on the list, followed by SAP and Board. Software providers that rated in the top three of any category ﹘ including the product and customer experience dimensions ﹘ earn the designation of Leader. The Leaders in Product Experience are: Oracle SAP Board The Leaders in Customer Experience are: Oracle Board Vena Solutions. The Leaders across any of the seven categories are: Board, which has achieved this rating in seven of the seven categories. Oracle in six categories. SAP in five categories. Vena Solutions in three categories. The Financial Consolidation Buyers Guide evaluates the following software providers that offer products to address key elements of financial consolidation as we define it: Board, Fluence Technologies, Jedox, IBM, insightsoftware, Infor, OneStream, Oracle, Planful, Prophix Software, SAP, Talentia Software, Vena Solutions, Wolters Kluwer, LucaNet and Workday. The Buyers Guide for Financial Consolidation in 2024 finds Oracle first on the list, followed by OneStream and SAP. Software providers that rated in the top three of any category ﹘ including the product and customer experience dimensions ﹘ earn the designation of Leader. The Leaders in Product Experience are: Oracle SAP OneStream The Leaders in Customer Experience are: OneStream Oracle Board The Leaders across any of the seven categories are: OneStream and Oracle, which has achieved this rating in six of the seven categories. SAP in five categories. Board in two categories. Planful and Vena Solutions in one category. The Financial Close Buyers Guide evaluates the following software providers that offer products to address key elements of close management as we define it: Blackline, Board International, FloQast, Fluence, NetSuite, Oracle, SAP, Trintech Adra, Trintech Cadency, Vena Solutions and Wolters Kluwer The Buyers Guide for Financial Close in 2024 finds Oracle first on the list, followed by Blackline and SAP. Software providers that rated in the top three of any category ﹘ including the product and customer experience dimensions ﹘ earn the designation of Leader. The Leaders in Product Experience are: Oracle SAP Blackline The Leaders in Customer Experience are: Blackline FloQast Oracle The Leaders across any of the seven categories are: Oracle, which has achieved this rating in six of the seven categories. Blackline and SAP in four categories. Board in three categories. FloQast in two categories. NetSuite and Vena Solutions in one category. The overall performance chart provides a visual representation of how providers rate across product and customer experience. Software providers with products scoring higher in a weighted rating of the five product experience categories place farther to the right. The combination of ratings for the two customer experience categories determines their placement on the vertical axis. As a result, providers that place closer to the upper-right are “exemplary” and rated higher than those closer to the lower-left and identified as providers of “merit.” Software providers that excelled at customer experience over product experience have an “assurance” rating, and those excelling instead in product experience have an “innovative” rating. Note that close provider scores should not be taken to imply that the packages evaluated are functionally identical or equally well-suited for use by every enterprise or process. Although there is a high degree of commonality in how organizations handle financial consolidation and close, there are many idiosyncrasies and differences that can make one provider’s offering a better fit than another. Our firm has made every effort to encompass in this Buyers Guide the overall product and customer experience from our financial consolidation and close blueprint, which we believe reflects what a well-crafted RFP should contain. Even so, there may be additional areas that affect which software provider and products best fit an enterprise’s particular requirements. Therefore, while this research is complete as it stands, utilizing it in your own organizational context is critical to ensure that products deliver the highest level of support for your projects. You can find more details on our community as well as on our expertise in the research for these Buyers Guides: Financial Consolidation and Close Financial Consolidation Financial Close Regards, Robert Kugel", "image": { "@type": "ImageObject", "url": "https://www.ventanaresearch.com/hubfs/The_Buyers_Guides_for_Financial_Consolidation_and_Close_Classifies_and_Rates_Software_Providers.png", "height": 400, "width": 750 }, "author": { "@type": "Person", "name": "Robert Kugel", "url": "https://blog.isg-research.net/author/robert-kugel", "sameAs": "https://www.linkedin.com/in/robertkugel" }, "publisher": { "@type": "Organization", "name": "ISG", "url": "blog.isg-research.net", "logo": { "@type": "ImageObject", "url": "https://www.ventanaresearch.com/hubfs/ISG_Software_Research_Logo_Color@2x.png" } } }</script> <script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BlogPosting", "headline": "The Buyers Guides for Learning Management Systems Classifies and Rates Software Providers", "mainEntityOfPage": "https://blog.isg-research.net/the-buyers-guides-for-learning-management-systems-classifies-and-rates-software-providers", "datePublished": "25/07/2024", "dateModified": "25/07/2024", "articleBody": "I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well software providers’ offerings meet buyers’ requirements. The Learning Management Systems: Ventana Research Buyers Guide is the distillation of a year of market and product research by Ventana Research. Over the last several years, the learning technology industry has experienced a remarkable evolution, gaining speed because of employer expectations, worker demands and an elevated focus being placed on ongoing development. As organizations recognize the critical role of continuous learning in driving productivity and employee engagement, the market has responded with a diverse array of solutions. To fully support the demands of employee, customer and partner learning and development needs, multiple solutions are often needed. The software available to businesses to support learning and development strategies have multiplied exponentially. From Learning Management Systems (LMS) to Learning Experience Platforms (LXP), from learning Content Providers (LCP) and Extended Enterprise (EXE) learning technology, the options are numerous and can be overwhelming. Ventana Research defines Learning Management Systems (LMS) as a category of software designed to facilitate the administration, documentation, tracking and delivery of employee development content or training programs. The LMS serves as a centralized platform where organizations can manage various aspects of their learning initiatives, including course creation, enrollment, progress tracking and assessment. LMSs provide a structured and often prescriptive environment for learners to access learning materials, participate in activities and interact with instructors or peers. In addition, LMSs provide the structure and support necessary to manage compliance initiatives through robust assignment rules and certification/recertification management workflows. By leveraging technology, LMSs streamline the learning process, offering flexibility, scalability and accessibility for organizations seeking to enhance their training programs and optimize knowledge transfer. Learners today are no longer satisfied with static content or one-size-fits-all approaches. Learners today are no longer satisfied with static content or one-size-fits-all approaches. They seek personalized experiences similar to their interactions with technology in their personal life like those with streaming services or social media platforms. Whether it is Gen Z digital natives or digital immigrants made up of prior generations, learners want flexibility, relevance and engaging content. The traditional LMS no longer suffices as a singular learning software component. Learners desire a more intuitive and dynamic learning environment designed to create personalized experiences at scale. Learning paths must adapt to individual preferences, allowing learners to explore topics of interest. The LMS is a critical resource for any organization concerned with productivity, organizational agility and operational excellence. These technologies enable organizations to demonstrate an investment in people, as the LMS not only facilitates regulatory and legal compliance and other forms of cost and risk avoidance but also improves internal mobility, career growth and the employee experience, leading to improved productivity, engagement and retention. As learner expectations and demands change, so must the supporting software. Imagine an LMS that knows your learning style—like a friendly guide who tailors the journey just for you. It recommends relevant courses, tracks progress and nudges you when it is time to level up. And when you are curious about a new skill, it opens a hidden door to a treasure trove of microlearning modules. Learners today want this magical blend of personalization and convenience. Organizations have shifted their perspective on learning. It is no longer seen as a cost center, but as a driver of business success. Organizations have shifted their perspective on learning. It is no longer seen as a cost center, but as a driver of business success. CEOs are now measuring the return on investment (ROI) in terms of employee engagement, productivity and retention. LXPs have gained prominence since they prioritize the learner experience, curating content and fostering social learning. These platforms are masters at making learners feel seen, creating personalized playlists for each learner. They recommend articles, videos and podcasts, ensuring that learning feels less like a chore and more like a delightful exploration. This category focuses on delivering personalized, learner-driven and immersive learning experiences to keep the workforce engaged and productive. This represents a major attitudinal shift in the enterprise learning domain, away from what the organization requires of the individual and toward a more mutually beneficial arrangement that reflects the interests of both the employer and the employee, as well as what each expects from the other. But it is not just about internal employees anymore. The extended enterprise learning market has experienced somewhat of a renaissance. Extended enterprise learning solutions act as bridges, connecting organizations more closely with their partners, customers and contractors. They allow customization for different audiences—channel partners learn about the latest widgets, franchisees master secret sauce recipes and contractors quickly align to new safety protocols. The path to value lies in consistent training across the entire ecosystem. The role of the learning and development teams has also evolved as the technology advances and more options are available. Due to the continued expansion of the learning content market, learning teams can deliver more high-quality content for ongoing employee development through the use of 3rd party content libraries. This shift enables teams to comply with the legacy approach of “do more with less” that often befalls the learning function. Numerous content providers and content aggregators have solidified their position as the extension of the learning teams, which makes it more possible for learning to find its new place as a strategic partner with the business, not just the training creation and delivery engine. AI is not just about efficiency; it is about creating engaging and enriching learning experiences. Artificial Intelligence (AI) has transformed the learning landscape even further. AI-powered LXPs recommend personalized content, adapt difficulty levels and provide instant answers through chatbots. Predictive analytics help identify high-potential learners and tailor interventions. AI is not just about efficiency; it is about creating engaging and enriching learning experiences. As organizations adapt to remote work, hybrid models and gig economy dynamics, AI remains a strategic ally. AI has changed the discussion around employee learning and development. It is not just about ticking boxes; it is about empowering individuals to thrive in an evolving world. As in years past, the LMS still provides easy access to a wide selection of job skill training programs, certifications, and compliance-related written content and assessment. Beyond compliance, many organizations have placed new emphasis on learning, based on a combination of business requirements and workers’ desired career paths, focusing on identifying and closing skills gaps required for career development in alignment with future business needs. Many organizations have abandoned traditional, classroom-style learning in favor of asynchronous, self-paced e-learning. In addition, organizations are increasingly emphasizing learning the way it is actually achieved within business enterprises—informally, socially and within the flow of work. To engage learners more effectively and ensure they retain new information, organizations are embedding social collaboration, knowledge sharing and gamification directly within the tools workers already access regularly, so that learning becomes a cultural norm rather than a separate destination. Technology providers have made significant advances in how organizations create, curate and deliver content, and Artificial Intelligence (AI) and Machine Learning (ML) capabilities have revolutionized how and where content is recommended to the learners consuming it. As a result, organizations can optimize learning outcomes, tie those outcomes to productivity and maximize ROI. We believe that over the next few years, as capabilities like AI-supported learning coaches, adaptive recommendation engines and embedded social collaboration tools become a requirement, vendors will invest in a variety of product capability advances. These include more user-friendly authoring tools so organizations can create new learning assets from existing ones, as well as adaptive learning. In this learning model, the platform gauges a learner’s mastery of the subject and adapts learning delivery to more efficiently help the learner achieve proficiency or a personal goal. Finally, we expect to see more simulations and other instruments that provide evidence of competency and understanding. Our continuous research and analysis of the market for business applications and technologies guide our comprehensive approach to this Value Index. For two decades, Ventana Research has conducted market research in learning management as well as HCM disciplines including candidate engagement, continuous payroll, the employee experience, total compensation management and workforce management. This Learning Management Systems Buyers Guide evaluates products based on capabilities across the following categories: Product Value, Personalization and Employee Experience, Skills, Authoring and Curation, Types of Learning Supported, Content Management, Social Collaboration, Industry Standards, HR Business Process and System Integration, Integration Methods, Integration with Enterprise Platforms/Tools, Mobile, Learning Platform Capabilities, User Roles and Personas, Learning Administrator Measurement, Learner-Related Capabilities, Manager-Related Capabilities and overall Investment in Capabilities. While many of the providers offer expanded features that are found in other aspects of learning technology (extended enterprise, learning experience platforms, learning content providers, etc.), it’s important to note that the providers were only evaluated against the capabilities that are specific to the LMS offering. Our rankings are reflective of how providers performed against our total criteria, which expand far beyond features and functionality. The LMS market is highly populated with hundreds of offerings, many of which offer similarly described features. The research is indicative of software provider performance against a fixed list of criteria and does not account for areas of specialization such as industry focus or additional capabilities that are not part of the LMS. Our rankings are reflective of how providers performed against our total criteria, which expand far beyond features and functionality. It’s imperative that buyers invest the time to develop specific requirements when searching for an LMS, and understand that there is no single “best” LMS on the market. Instead, there are many wonderful products available that align to a host of varying requirements. Always take care to ensure you’re clear on business requirements and seek to find the right solution for your specific organization. This research-based index evaluates the full business and information technology value of learning management software offerings. I encourage you to learn more about our Buyers Guide and its effectiveness as a provider selection and RFI/RFP tool. We urge organizations to do a thorough job of evaluating learning management offerings in this Buyers Guide as both the results of our in-depth analysis of these software providers and as an evaluation methodology. The Buyers Guide can be used to evaluate existing suppliers, plus provides evaluation criteria for new projects. Using it can shorten the cycle time for an RFP and the definition of an RFI. This research evaluates the following software providers that offer products that address key elements of learning management systems as we define it: 360Learning, Absorb, Adobe, Axonify, BizLibrary, Bridge, Cegid, Cornerstone OnDemand, Dayforce, D2L, Docebo, eloomi, isolved, Learning Pool, LearnUpon, Oracle, PeopleFluent, SAP, Schoox, Skillsoft, TalentLMS, Thrive and Workday. The Buyers Guide for Learning Management Systems in 2024 finds Oracle first on the list, followed by Schoox and Cornerstone OnDemand. Software providers that rated in the top three of any category ﹘ including the product and customer experience dimensions ﹘ earn the designation of Leader. The Leaders in Product Experience are: Oracle Schoox LearnUpon The Leaders in Customer Experience are: Cornerstone OnDemand. Oracle SAP The Leaders across any of the seven categories are: Oracle, which has achieved this rating in seven of the seven categories. Schoox in four categories. Cornerstone OnDemand in three categories. SAP in two categories. Docebo, iSolved, Learning Pool and LearnUpon in one category. The Extended Enterprise Learning research evaluates the following software providers offering products that address key elements of extended enterprise learning as we define it: 360Learning, Cornerstone, D2L, LearnUpon, Oracle, SAP, Schoox, TalentLMS and Thought Industries. The Buyers Guide for Extended Enterprise Learning in 2024 finds Oracle first on the list, followed by Cornerstone OnDemand and Schoox. Software providers that rated in the top three of any category ﹘ including the product and customer experience dimensions ﹘ earn the designation of Leader. The Leaders in Product Experience are: Oracle Cornerstone OnDemand. Thought Industries. The Leaders in Customer Experience are: Cornerstone OnDemand. Oracle SAP The Leaders across any of the seven categories are: Cornerstone OnDemand, which has achieved this rating in six of the seven categories. Oracle in five categories. SAP and Thought Industries in three categories. Learn Upon and Schoox in two categories. The Learning Content Solutions research evaluates the following software providers that offer products that address key elements of learning content solutions as we define it: BizLibrary, Cornerstone, Coursera, ELB Learning, LinkedIn Learning, OpenSesame, Pluralsight, Skillsoft and Udemy. The Buyers Guide for Learning Content Solutions in 2024 finds Udemy first on the list, followed by Cornerstone OnDemand and ELB Learning. Software providers that rated in the top three of any category ﹘ including the product and customer experience dimensions ﹘ earn the designation of Leader. The Leaders in Product Experience are: Udemy Cornerstone OnDemand. ELB Learning. The Leaders in Customer Experience are: Cornerstone OnDemand. Udemy LinkedIn Learning. The Leaders across any of the seven categories are: Udemy, which has achieved this rating in seven of the seven categories. Cornerstone OnDemand and LinkedIn Learning in three categories. ELB Learning and OpenSesame in two categories. Skillsoft, BizLibrary and Pluralsight in one category. The Learning Experience Platforms research evaluates the following software providers that offer products that address key elements of learning experience platforms as we define it: 360Learning, Absorb, EdCast by Cornerstone, CrossKnowledge, Degreed, Learning Pool and Oracle. The Buyers Guide for Learning Experience Platforms in 2024 finds Oracle first on the list, followed by EdCast by Cornerstone and Absorb. Software providers that rated in the top three of any category ﹘ including the product and customer experience dimensions ﹘ earn the designation of Leader. The Leaders in Product Experience are: Oracle 360Learning EdCast by Cornerstone. The Leaders in Customer Experience are: EdCast by Cornerstone. Oracle Absorb The Leaders across any of the seven categories are: Oracle, which has achieved this rating in seven of the seven categories. Absorb and EdCast by Cornerstone in three categories. CrossKnowledge, Degreed and Learning Pool in one category. The overall performance chart provides a visual representation of how providers rate across product and customer experience. Software providers with products scoring higher in a weighted rating of the five product experience categories place farther to the right. The combination of ratings for the two customer experience categories determines their placement on the vertical axis. As a result, providers that place closer to the upper-right are “exemplary” and rated higher than those closer to the lower-left and identified as providers of “merit.” Software providers that excelled at customer experience over product experience have an “assurance” rating, and those excelling instead in product experience have an “innovative” rating. Note that close provider scores should not be taken to imply that the packages evaluated are functionally identical or equally well-suited for use by every enterprise or process. Although there is a high degree of commonality in how organizations handle learning management, there are many idiosyncrasies and differences that can make one provider’s offering a better fit than another. Our firm has made every effort to encompass in this Buyers Guide the overall product and customer experience from our learning management blueprint, which we believe reflects what a well-crafted RFP should contain. Even so, there may be additional areas that affect which software provider and products best fit an enterprise’s particular requirements. Therefore, while this research is complete as it stands, utilizing it in your own organizational context is critical to ensure that products deliver the highest level of support for your projects. You can find more details on our community as well as on our expertise in the research for these Buyers Guides: Learning Management Systems Extended Enterprise Learning Learning Content Solutions Learning Experience Platforms Regards, Matthew Brown", "image": { "@type": "ImageObject", "url": "https://www.ventanaresearch.com/hubfs/The_Buyers_Guides_for_Learning_Management_Systems_Classifies_and_Rates_Software%20Providers.png", "height": 400, "width": 750 }, "author": { "@type": "Person", "name": "Matthew Brown", "url": "https://blog.isg-research.net/author/matthew-brown", "sameAs": "https://www.linkedin.com/in/matthewwbrown/" }, "publisher": { "@type": "Organization", "name": "ISG", "url": "blog.isg-research.net", "logo": { "@type": "ImageObject", "url": "https://www.ventanaresearch.com/hubfs/ISG_Software_Research_Logo_Color@2x.png" } } }</script> <script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BlogPosting", "headline": "The Buyers Guides for Cloud Computing Platforms Classifies and Rates Software Providers", "mainEntityOfPage": "https://blog.isg-research.net/the-buyers-guides-for-cloud-computing-platforms-classifies-and-rates-software-providers", "datePublished": "25/07/2024", "dateModified": "25/07/2024", "articleBody": "I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well software providers’ offerings meet buyers’ requirements. The Cloud Computing Platforms Ventana Research Buyers Guide is the distillation of a year of market and product research by ISG and Ventana Research. Cloud computing has emerged as a fundamental technology driving the digital transformation of enterprises, irrespective of their size or maturity level. It provides a robust and scalable infrastructure that supports the dynamic needs of modern businesses, enabling them to stay competitive in a digital world. Three ways that cloud computing is essential to the ongoing operations, growth and innovation of an enterprise organization are operational efficiency, speed to market, and business continuity and resilience. Cloud computing offers on-demand access to a range of resources, including computing power, storage and networking capabilities. This eliminates the need for up-front capital investment in hardware for on-premises data centers and reduces the burden of maintenance and upgrades. Enterprises can scale their operations up or down based on demand, leading to significant cost savings and improved operational efficiency. With cloud platforms, enterprises can rapidly prototype, test and deploy new applications and systems. This accelerates the innovation process and reduces the time to market for new products and services. The cloud also supports advanced technologies like AI, machine learning and analytics, enabling businesses to derive insights and innovate faster. Cloud computing enhances business continuity and resilience. Data stored in the cloud is typically replicated across multiple servers in different locations, ensuring it is protected against hardware failures, natural disasters or other forms of disruption. Cloud providers also offer sophisticated security features to protect against cyber threats. Cloud computing is not just a technology, but a strategic enabler that underpins the digital capabilities of the enterprise. As the market evolves, multinational, regional and sovereign cloud providers will continue to play a critical role in shaping the enterprise software technology landscape. ISG Research defines Cloud Platforms as a software service for organizations to access virtualized IT resources via the internet on a pay-per-use basis. These resources include servers, data processing power, data storage, networking infrastructure, virtualization capabilities and more. Cloud platforms are an enterprise alternative to operating on-premises data centers and compute environments with an environment of networking and servers. Cloud platforms can be segmented into five main types: Public Cloud, Private Cloud, Hybrid Cloud, Multi-cloud and Sovereign Cloud. Each of these segments addresses unique needs of enterprise organizations and has gained prominence due to specific factors: Public Cloud: Public cloud services are provided by third-party providers over the internet and are available to anyone who wishes to use or purchase them. They offer scalability and elasticity unmatched by private or on-premises infrastructure, along with pricing models that convert capital expenses to operational expenses. The rise of SaaS applications and the shift towards digital business models have driven the adoption of public cloud. We believe that by 2027, over three-quarters of enterprises will operate across multiple public cloud computing environments, necessitating the requirement for a unified data platform to virtualize access for business continuity. Private Cloud: Private cloud refers to cloud computing resources used exclusively by a single business or organization. They provide a similar level of scalability and self-service as public clouds but within the confines of a company’s firewall, offering greater control over data, workloads and security. The need for businesses to have more control and security over their data has led to the prominence of private clouds. Hybrid Cloud: Hybrid cloud is an approach that combines a private cloud with one or more public cloud services, with proprietary software enabling communication between each distinct service. This model offers businesses greater flexibility by moving workloads between cloud environments as needs and costs fluctuate. The desire for flexibility and the need to leverage the benefits of both private and public cloud have brought hybrid cloud to the forefront of enterprise cloud strategies. Multi-cloud: Multi-cloud is the use of multiple cloud computing and storage services in a single network architecture. This refers to the distribution of cloud assets, software, applications and more across several cloud environments. With a multi-cloud strategy, enterprises can leverage the cloud environment that best meets the needs of a specific workload. The need for avoiding cloud service provider lock-in and optimizing each workload with the best platform has led to the rise of multi-cloud strategies. Sovereign Cloud: Sovereign cloud refers to a cloud infrastructure that is operated within the borders of a specific country and is compliant with its data sovereignty laws. It is often used by government agencies or industries with strict regulatory requirements. The increasing importance of data sovereignty and privacy concerns in many countries has led to the emergence of sovereign clouds. Each of these cloud segments has developed to address specific enterprise needs and concerns, such as cost efficiency, scalability, control, flexibility and regulatory compliance. As enterprises continue to change and grow, these cloud approaches will continue to play a crucial role in their journey. Cloud platforms continue to evolve, and the past year is no exception. The benefits of using a cloud service provider (CSP) over building on-premises servers include low capital outlay, faster time-to-market, agility and optimal cloud delivery models from Infrastructure-as-a-Service (IaaS) to Platform-as-a-Service (PaaS) to Software-as-a-Service (SaaS). While on-premises servers will not go away entirely, they must continue to compete effectively with cloud computing as an alternative for many applications and services. Cloud platforms are worth investing in because they serve as the backbone of modern IT infrastructure, enabling organizations to leverage a wide range of services from computing power and storage to AI and machine learning. Cloud platforms are worth investing in because they serve as the backbone of modern IT infrastructure, enabling organizations to leverage a wide range of services from computing power and storage to AI and machine learning. By migrating to the cloud, businesses can streamline operations, reduce costs and accelerate innovation. To meet the efficiency and innovation challenge, enterprises are expected to utilize multiple clouds. Investing time, people resources and financial resources in cloud platforms is a strategic move for enterprises aiming for digital transformation and competitive advantage. When an enterprise CIO or IT leader is considering a cloud platform, the choice between public, private, hybrid, multi-cloud or sovereign cloud should be driven by the organization’s specific objectives, goals and desired outcomes. Public Cloud: If the enterprise’s goal is to reduce IT infrastructure costs, increase scalability and improve operational efficiency, then a public cloud could be a suitable choice. It is also beneficial for businesses that need to quickly deploy and scale applications. Private Cloud: If the organization prioritizes data security, regulatory compliance and customization, a private cloud could be the best fit. It is particularly useful for businesses in highly regulated industries or those that handle sensitive customer data. Hybrid Cloud: If the organization seeks to balance the flexibility and scalability of public cloud with the security and control of a private cloud, a hybrid cloud could be the ideal approach. It is suitable for businesses that have a mix of sensitive and non-sensitive workloads. Multi-cloud: If the organization aims to avoid software provider lock-in, optimize workload performance and increase resilience, a multi-cloud approach could be beneficial. It is advantageous for businesses that use a variety of IaaS, PaaS and SaaS solutions. Sovereign Cloud: If the organization operates in a country with strict data sovereignty laws or is a government entity, a sovereign cloud could be the right choice. It is designed to meet specific regulatory requirements and protect national data sovereignty. A well-chosen cloud strategy can drive innovation, enhance customer experiences and provide a competitive edge in the digital marketplace. The choice of cloud platform should align with the enterprise’s strategic objectives and operational needs. It is also important to consider factors such as cost, resource availability, technical expertise and the potential need for digital transformation. A well-chosen cloud strategy can drive innovation, enhance customer experiences and provide a competitive edge in the digital marketplace. AI applications, particularly GenAI applications, have significantly transformed the Cloud Platforms landscape. GenAI applications require extensive computational resources, and cloud computing platforms provide the scalability enterprises need to allocate resources dynamically based on the needs of various GenAI workloads. This transformation has augmented the cloud computing market as the optimal choice for creating foundation models and deploying GenAI-powered applications. Each cloud platform segment also has advantages for GenAI workloads. Public cloud providers are investing heavily in AI and GenAI technologies, making them a good fit for enterprises looking to leverage these technologies. For enterprises with specific regulatory and compliance requirements, private clouds can offer a controlled environment to run GenAI workloads. Hybrid clouds offer flexibility, allowing enterprises to run GenAI workloads in the most suitable environment based on specific needs. A multi-cloud strategy can help avoid software provider lock-in and optimize each workload with the best platform. Sovereign clouds can meet the evolving and unique requirements of sovereign operations no matter the region they operate in. As GenAI continues to evolve, we can expect to see more AI workload-specific cloud platforms in the future. The rapid advancement of LLMs and foundation models is driving the continual evolution of AI and GenAI capabilities and enterprise use cases. Specialty cloud providers will become an important consideration for many enterprise cloud architectures. The emergence of domain-specific models, which can be compute-efficient, more compact and reduce the risks of general-purpose model hallucinations, further suggests a future where cloud platforms may become increasingly specialized. Our Cloud Platforms Buyers Guide is designed to provide a holistic view of a software provider’s ability to serve a variety of cloud workloads with a set of cloud platform products. As such the Cloud Platforms Buyers Guide includes the full breadth of deployment models, services and functionality. Technology vendors that provide public cloud, private cloud or hybrid cloud capabilities are represented in separate Buyers Guide research reports. ISG believes a methodical approach is essential to maximize competitiveness. To improve the performance of your enterprise’s people, process, information, and technology components, it is critical to select the right software provider and product. The five deployment models for cloud platforms include public, private, hybrid, multi-cloud and sovereign cloud. This Cloud Platforms Buyers Guide evaluates products based on services, deployment model and functionality. Service types include IaaS, PaaS and SaaS. The five deployment models for cloud platforms were previously referenced and include public, private, hybrid, multi-cloud and sovereign cloud. Functionality evaluated for cloud platforms includes storage, compute, database, networking, serverless computing, and artificial intelligence and machine learning (AI/ML). To be included in this Buyers Guide, products must include multiple functions, one or more services, and at least one deployment model. This Buyers Guide report evaluates the following software providers that offer products address key elements of cloud platforms to support a combination of public, private and hybrid cloud workloads: Alibaba Cloud, AWS, Google, IBM, Leaseweb, Microsoft and Oracle. This research-based index evaluates the full business and information technology value of cloud computing software offerings. I encourage you to learn more about our Buyers Guide and its effectiveness as a provider selection and RFI/RFP tool. We urge organizations to do a thorough job of evaluating cloud computing offerings in this Buyers Guide as both the results of our in-depth analysis of these software providers and as an evaluation methodology. The Buyers Guide can be used to evaluate existing suppliers, plus provides evaluation criteria for new projects. Using it can shorten the cycle time for an RFP and the definition of an RFI. The Buyers Guide for Cloud Computing Platforms in 2024 finds Microsoft first on the list, followed by AWS and Google. Software providers that rated in the top three of any category ﹘ including the product and customer experience dimensions﹘earn the designation of Leader. The Leaders in Product Experience are: Oracle AWS Google The Leaders in Customer Experience are: Microsoft Oracle AWS IBM The Leaders across any of the seven categories are: AWS, IBM and Oracle, which has achieved this rating in five of the seven categories. Microsoft in four categories. Google in two categories. The Hybrid Cloud Platforms Buyers Guide evaluates products based on services and functionality with a combination of public and private cloud deployment models. Service types include IaaS, PaaS and SaaS. Functionality evaluated for cloud platforms includes storage, compute, database, networking, serverless computing, and artificial intelligence and machine learning (AI/ML). To be included in this Buyers Guide, products must include multiple functions and one or more services on both public and private cloud deployment models. The Buyers Guide report evaluates the following software providers that offer products address key elements of cloud platforms to support hybrid cloud workloads: Alibaba Cloud, Amazon Web Services (AWS), Google, IBM, Leaseweb, Microsoft and Oracle. The Buyers Guide for Hybrid Cloud Platforms in 2024 finds Microsoft first on the list, followed by AWS and Google. Software providers that rated in the top three of any category ﹘ including the product and customer experience dimensions ﹘ earn the designation of Leader. The Leaders in Product Experience are: Oracle Microsoft AWS The Leaders in Customer Experience are: Microsoft Oracle AWS IBM The Leaders across any of the seven categories are: AWS, IBM and Oracle, which has achieved this rating in five of the seven categories. Microsoft in four categories. Google in two categories. The Private Cloud Platforms Buyers Guide evaluates products based on services and functionality with a private cloud deployment model. Service types include IaaS, PaaS and SaaS. Functionality evaluated for cloud platforms includes storage, compute, database, networking, serverless computing, and AI/ML. To be included in this Buyers Guide, products must include multiple functions and one or more services on a private cloud deployment model. The Buyers Guide report evaluates the following software providers that offer products address key elements of cloud platforms to support private cloud workloads: Alibaba Cloud, Amazon Web Services (AWS), Google, IBM, Leaseweb, Microsoft, Oracle and OVHcloud. The Buyers Guide for Private Cloud Platforms in 2024 finds Microsoft first on the list, followed by Google and Oracle. Software providers that rated in the top three of any category ﹘ including the product and customer experience dimensions ﹘ earn the designation of Leader. The Leaders in Product Experience are: Oracle Google Microsoft IBM The Leaders in Customer Experience are: Microsoft Oracle AWS IBM The Leaders across any of the seven categories are: AWS, IBM and Oracle, which has achieved this rating in five of the seven categories. Microsoft in four categories. Google in two categories. The Public Cloud Platforms Buyers Guide evaluates products based on services and functionality with a public cloud deployment model. Service types include IaaS, PaaS and SaaS. Functionality evaluated for cloud platforms includes storage, compute, database, networking, serverless computing, and artificial intelligence and machine learning (AI/ML). To be included in this Buyers Guide, products must include multiple functions and one or more services on a public cloud deployment model. The Buyers Guide report evaluates the following software providers that offer products address key elements of cloud platforms to support public cloud workloads: Akamai, Alibaba Cloud, AWS, DigitalOcean, Google, Huawei Cloud, IBM, Leaseweb, Microsoft, Oracle, OVHcloud, Tencent and Vultr. The Buyers Guide for Public Cloud Platforms in 2024 finds Microsoft first on the list, followed by AWS and Google. Software providers that rated in the top three of any category ﹘ including the product and customer experience dimensions ﹘ earn the designation of Leader. The Leaders in Product Experience are: Oracle Microsoft AWS The Leaders in Customer Experience are: Microsoft Oracle AWS IBM The Leaders across any of the seven categories are: IBM and Oracle, which has achieved this rating in five of the seven categories. AWS and Microsoft in four categories. Google in two categories. Huawei Cloud in one category. The overall performance chart provides a visual representation of how providers rate across product and customer experience. Software providers with products scoring higher in a weighted rating of the five product experience categories place farther to the right. The combination of ratings for the two customer experience categories determines their placement on the vertical axis. As a result, providers that place closer to the upper-right are “exemplary” and rated higher than those closer to the lower-left and identified as providers of “merit.” Software providers that excelled at customer experience over product experience have an “assurance” rating, and those excelling instead in product experience have an “innovative” rating. Note that close provider scores should not be taken to imply that the packages evaluated are functionally identical or equally well-suited for use by every enterprise or process. Although there is a high degree of commonality in how organizations handle cloud computing, there are many idiosyncrasies and differences that can make one provider’s offering a better fit than another. Our firm has made every effort to encompass in this Buyers Guide the overall product and customer experience from our cloud computing blueprint, which we believe reflects what a well-crafted RFP should contain. Even so, there may be additional areas that affect which software provider and products best fit an enterprise’s particular requirements. Therefore, while this research is complete as it stands, utilizing it in your own organizational context is critical to ensure that products deliver the highest level of support for your projects. You can find more details on our community as well as on our expertise in the research for these Buyers Guides: Cloud Computing Platforms Hybrid Cloud Platforms Private Cloud Platforms Public Cloud Platforms Regards, Jeff Orr", "image": { "@type": "ImageObject", "url": "https://www.ventanaresearch.com/hubfs/The_Buyers_Guides_for_Cloud_Computing_Platforms_Classifies_and_Rates_Software_Providers.png", "height": 400, "width": 750 }, "author": { "@type": "Person", "name": "Jeff Orr", "url": "https://blog.isg-research.net/author/jeff-orr", "sameAs": "https://www.linkedin.com/in/jefforr" }, "publisher": { "@type": "Organization", "name": "ISG", "url": "blog.isg-research.net", "logo": { "@type": "ImageObject", "url": "https://www.ventanaresearch.com/hubfs/ISG_Software_Research_Logo_Color@2x.png" } } }</script> <script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BlogPosting", "headline": "The Buyers Guides for Subscription Management Classifies and Rates Software Providers", "mainEntityOfPage": "https://blog.isg-research.net/the-buyers-guides-for-subscription-management-classifies-and-rates-software-providers", "datePublished": "24/07/2024", "dateModified": "24/07/2024", "articleBody": "I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well software providers’ offerings meet buyers’ requirements. The Subscription Management: Ventana Research Buyers Guide is the distillation of a year of market and product research by ISG and Ventana Research. The era of subscriptions has transformed the way businesses operate and consumers engage with services across every industry. Enterprises are increasingly adopting both a digital approach to selling as well as offering digital products and services that complement physical products. Customers now have the option to purchase through periodic subscription or consumption-based pricing rather than traditional one-time ownership. Add to this an increasing desire for customers to purchase when, how and where they want—whether via digital commerce, self-service portals or by voice and text—and the landscape looks very different from even just five years ago. For the provider, subscription revenue can create a more predictable revenue stream. Subscribers pay on a predetermined periodic basis over the lifetime of the engagement or contract. At ISG Research, we define subscription management broadly to cover all aspects of monetization. This includes flat-fee subscription business models, usage and milestone methods as well as traditional, one-time sales. We assess how providers support all types of industries and sizes of enterprises that may be using self-contained systems or integrating with third-party ERP, billing, digital commerce and custom systems. In addition, we uniquely gauge providers’ ability to collect payments with invoiced transactions and allocate them to originators, royalty holders or other partners and owners of assets. Effective account receivables and cash flow also require dunning and collections capability. Subscriptions themselves are not new. Newspapers and magazines were early in this process many decades ago, while Netflix started out mailing DVDs paid for via a flat monthly fee. Digital products and services, such as software as a service and mobile applications, were at the forefront of subscription pricing adoption. HBO, Netflix, Spotify and iTunes are examples of subscriptions in the business-to-consumer market. Today, subscriptions are common for any number of products or services with a duration established by the provider. We have all become familiar with the subscription model in our everyday lives, both as individual consumers and at work. This has created an acceptance of and an appetite for subscriptions as a pricing model. Subscriptions enable consumers to spread the expense over time rather than making a one-time upfront payment. In business, extending cost across the lifetime of product usage shifts risk more evenly between buyer and seller. For the provider, subscriptions enable a more predictable revenue stream paid on a predetermined basis over the course of an engagement or contract. For enterprises based on a subscription model or using this approach extensively and those primarily involved with B2C business, the predominant technology and process challenge is to provide a direct method for customers to initiate and modify service plans and orders. Complexity arises in the need to scale the number of subscribers. Contrast that with business-to-business enterprises with far fewer customers but more complex, multiple product and service orders and individually negotiated prices. With enterprises for whom subscription pricing is new, and in addition to a predominately one-time sale, it is important to ensure that new subscription models are incorporated in such a way that it appears seamless to the subscriber, avoiding duplicate bills and payments, or different ways to purchase depending on the product or service. Subscription management is the process for a subscriber as an existing or new customer to be engaged with a seamless experience from the selection, configuration, order, contract, billing, payments and fulfillment. It supports an organizational need for managing subscription revenue and the recognition of the subscription, but also the operations and life cycle, including the automation and workflow, analytics and reporting, integration with other systems, management of the data, loyalty and incentives and the pricing of those programs Effective subscription management needs to support a variety of business models and use cases. Effective subscription management systems must support a variety of business models and use cases, either with functional capabilities of their own or with the ability to integrate with existing systems, or additional third-party providers. For enterprises who are not digitally native (those enterprises that started or have been using subscription pricing for much of the time) existing ERP and customer relationship management systems will have been implemented to handle the existing one-time sales transaction. Adding subscription models will require additional systems and processes that must work in conjunction with the current systems. The complexity of the underlying systems should not be seen by the customer who expects a seamless subscriber experience. Systems must interoperate with existing systems, whether a new system becomes the consolidated subscription management or billing system or whether that system generates the necessary information for an existing system to handle the process. This extends to customer and product master data that is either synchronized against an external system or managed within the new system. One-time sales models change relatively infrequently, especially when it comes to the price to be charged. Likewise, product lists and listings are somewhat static. However, the subscription model and digital products lend to frequent changes in price and to product and services, especially around combination bundles requiring subscription catalogs that need flexibility and simplicity in how they are managed. Effective subscription pricing changes must go beyond the traditional repeating flat-fee model and consider incorporating usage- or consumption-based pricing for optimal subscription management. In this model, the eventual cost charged is dependent on how much was consumed in the preceding period. The price is decided using a formula for whatever is being measured, such as the number of transactions to derive what will be billed for that period. Depending on the product or service being purchased, this pricing model can further redress the balance of risk between buyer and seller, with the buyer only paying for what was used. Pricing formulas for usage models can be quite complex dealing with pricing tiers that are invoked when certain volume levels are reached, either incrementally or on the accumulated total. In addition, multiple attribute pricing can consider several factors associated with the transaction: what time of year, month, week or day, what geographic location, buyer characteristics or what combination of products and services. By 2026, increased adoption of the subscription business model will lead to more complex pricing, rating and billing and if not successfully addressed, will diminish the customer experience and restrict growth. Usage pricing may seem the most consumer friendly, but neither the buyer nor the seller can predict the charges for a particular period. The usage charges themselves could be transactions from an IoT sensor, a credit card swipe or a cloud data storage device. Traditionally, telecom providers have been some of the most onerous users of usage charging, with every call and leg of a call recorded and priced. It is one reason why many telecom providers in the U.S. moved to unlimited minutes or block pricing models, though the calls and legs are still recorded; they are visible on a bill, and they may be used to calculate third-party carrier cross charges. Data mediation is often needed for usage transactions. Raw usage data comes from a variety of sources and in potentially different formats. As part of the mediation process, data is normalized and aggregated to the required level to price. When volumes are large, it may make sense to pre-aggregate and price on a rolling basis, then be ready to reprice if the formula is based on different pricing levels dependent on a periodic or cumulative threshold having been met. It is also sometimes necessary to pre-price outside of the system and tag the usage transactions to not be priced at all. These variations are use cases seen in real life. One often-unrecognized need when adopting subscription management is a way to effectively account for revenue that is owed to partners. Usage pricing also puts an added onus on the ability to project or forecast usage to give some idea to both consumer and provider as to what future charges may be. Unlike a flat fee repeating each period, usage pricing is variable. A needed feature, though not often offered as part of most subscription management systems, is the capability to forecast usage. This usage projection has multiple uses: as part of revenue forecasting, used to validate whether periodic invoices are similar to the expected amount or not and therefore need auditing, as part of customer churn predictions, and as part of customers being able to track expense against budget, especially the cumulative trend. An often-unrecognized need when adopting subscription management is a process to effectively account for revenue that is owed to partners who are either providing a complementary service or product as part of the overall subscribed offering. Historically, partnerships have described a reseller arrangement, but for a growing number of industries, there is a trend for enterprises to develop deeper relationships within a partner ecosystem. These partner ecosystems can take different forms, but enterprises are beginning to recognize that to compete for and to retain customers, offering complementary products and services can enable smaller businesses to compete with larger ones by bundling products and services without having to necessarily build or buy every aspect. The mantra “build or buy” is now extended to “build, buy or partner.” Partner ecosystems offer unique accounting challenges, such as calculating a commission or markup from cost or parsing costs for bundles that include products, services or offers originating from third parties. In the consumer world, this could be a nutrition service or vitamin products to go alongside a gym membership. Or it could be a rental car company that doesn’t own all its cars and leases them from a third party. That same rental car company pays out commissions on rental reservations originated from partners such as airlines, hotels and travel sites. For many enterprises, existing processes for accounting for third-party relationships are thought of as accounts payable or back-office functions. But, as third-party partnerships and ecosystems deepen, more complex formulas for revenue allocation will be developed and will need to be linked to the same complex pricing models that are used to calculate customer charges. For a more efficient approach and one that lends itself to a better understanding of performance and profitability, revenue allocations to third parties should be treated as the other side of payments received. To handle this, the system should have the concept of contracts that not only describe the terms of the purchase of products and services but also the terms of any revenues to be allocated to a third party. This accommodates any business where there are royalties or other payments due from third-party licensing arrangements. Contract management is an important component of subscription management. Whether the contract life cycle is managed within the system or, more likely, is digitally represented within, any changes to orders, subscription plans or contract terms should be seamlessly executed so that proration, adjustments or refunds are processed when the change occurs. The impact subscription-based pricing has on revenue recognition is significant as most of the revenue occurs in the future and is not realized until a qualifying event occurs. The impact subscription-based pricing has on revenue recognition is significant as most of the revenue occurs in the future and is not realized until a qualifying event occurs. This could be upon delivery, when a payment is made or in the event of services when delivery milestones are met. Although it is feasible to deal with this entire process as part of typical ERP financial accounting, the events that drive recognition are more closely linked to those that are captured and managed in a subscription management system. More advanced applications have the capabilities to compute the accounting adjustments from data and events, utilizing a sub ledger to generate the necessary journal adjustments to be transferred to the primary general ledger. Contemporary subscription management applications require extensive capabilities to integrate data and processes with existing customer systems. Master data for customers, products, pricing and vendors, if not managed within the application, must be synchronized with minimum latency. This also applies to contract and order information to ensure that customer amendments are reflected in the billing process within the billing period that the changes occurred. Entries need to be integrated into accounts receivables, payables and the general ledger for revenue recognition purposes. Bill presentment, payment processing and collections are areas that also require integration. And integration should be intelligent, with notifications and alerts made available for any errors or issues that may occur and with functionality that supports remote manual remediation if automatic remediation is not possible. Integration and automation go hand-in-hand, with the aim of as much through processing as possible to remove the need for manual intervention, the result of which is routine processes that can run remotely, affording subscribers a frictionless experience. Integration and automation go hand-in-hand, with the aim of as much through processing as possible to remove the need for manual intervention. While the aim is to automate future processes as much as possible, reporting what has already happened is still useful for auditing purposes. There are two types of reporting needs: operational and analytical. Operational reporting is at the detail- and transaction-level and is used for the purpose of validation and audit rather than analytics. Most commonly, reporting comes directly from the stored data with limited filtering or aggregation. Reports can be scheduled with delivery either to be printed or as a comma-separated values file to view via a spreadsheet or other personal productivity tool. Analytic reporting is for the purpose of understanding customer behavior and staff performance. Filtered, aggregated and cross-tabbed, this data is either presented as dashboards or drillable tables from within the application or through common business intelligence tools via a customer’s own data warehouse or a third-party cloud-based analytic data warehouse offering. Software providers in the subscription management market space are now including more advanced analytic and predictive capabilities that utilize artificial intelligence techniques such as machine learning. Suggested collection strategies for overdue and delinquent accounts or detection of passive churn events such as an out-of-date credit card on file or invalid address are examples of these capabilities. Software providers have been slow to roll out value-added offerings that can recommend additional monetization opportunities, such as pricing optimization or plan and bundle options. Overall, software providers recognized that non-digitally native companies want to supplement core one-time sales business with additional pricing and revenue models such as subscription and usage with complementary products and services. Even some digitally native customers are investigating adding physical goods to complement digital products. While subscription management is used in the title of this survey and report, for most enterprises, it is no longer just about subscription management. Instead, enterprises are considering all the different types of modern pricing and revenue strategies available beyond flat-fee subscriptions. For many industries, this is about developing additional monetization opportunities and generating revenue streams that complement a core business. A past example is a well-known German car manufacturer’s announcement of offering heated seats on a subscription basis; the capability exists in every seat, and a consumer chooses when they wish to take advantage of it via a monthly payment. In our view, the real focus is mixed pricing and revenue models. For enterprises new to mixed pricing, support is in the context of existing business models and systems. Enterprises have the option to use current billing systems that are typically part of the accounting and finance tech stack, customer relationship management system, homegrown systems, a mixture of manual processes and personal productivity tools, or can look to the software providers covered in this report. How the new subscription system integrates with existing systems and processes is key as it is essential to have a unified subscriber experience across the subscription, order, selection and billing processes. Although our methodology is to assess only software provider’s current products and roadmap, as the buyer, enterprises should ensure that any application being considered is capable of not just satisfying the needs of today and the future. One technology area that many providers are actively investigating is how predictive and generative AI can enhance internal operations to support a better customer experience. Examples of early AI use include employing AI to create effective strategies to deal with overdue payments to minimize expensive manual recovery operations. More generally, new assistant and co-pilot capabilities reframe how to interact with applications to improve personal productivity. How the new subscription system integrates with existing systems and processes is key as it is essential to have a unified subscriber experience across the subscription, order, selection and billing processes. Regardless of how product lines are organized internally, the process should never be visible to the subscriber. As such, it may be beneficial to continue utilizing existing invoicing and payment collections while feeding in additional billing lines from new pricing models. This can be reversed over time, as the proportion of overall business represented by newer pricing shifts grows. Most modern systems can efficiently deal with all types of pricing and revenue models at scale, unlike typical finance and accounting systems. Enterprises should also consider whether the business could benefit from deepening partner relationships to offer customers additional and complementary products and services to customers to encourage more sustained engagement. If this is the case, ensure the applications being investigated have these capabilities as part of the standard offering and not as a work-around. When it comes to data and analytics, enterprises should understand how a software provider delivers capabilities to not just update and automate existing processes, but also how providers use the data generated from these processes to better identify options to improve and enhance the customer experience. Assess whether providers offer any advanced techniques to aid in predicting churn and projecting revenue, including usage, and how these capabilities are presented. Do providers have capabilities to help enterprises test new products and services, and if successful, to then easily operationalize and incorporate those offerings for a broader market? The right application that fits not just early forays into new revenue models but also scales with an enterprise’s ambitions will enable that enterprise to continually meet customer expectations while ensuring financial integrity and compliance, and to continue to build and grow a sustained, profitable business. As part of this Buyers Guide, we have evaluated the capabilities of the Subscription Management providers against the following major capability sections: The Subscriber Experience Managing Subscriptions Loyalty and Rebates Data Mediation Pricing and Rating Methods Revenue Allocation Computation for Third Parties Payments In—Billing Payments Out—Revenue Allocation Payment Accepting Systems Contract/Order Management and Adjustment Dunning and Collections Bulk Updates Revenue Recognition Automation and Error Handling Operational Reporting Analytical Reporting To be considered, providers should have a minimal ability to satisfy 11 out of these 16 subcategories. Whether focused on B2B, B2C or support both, there are some basic expectations for functionality to support today’s business. Many enterprises need more than standard subscription management support, but also support for other pricing models such as one time, usage and milestone-based projects. This research evaluates the following software providers that offer products that address key elements of both B2B and B2C Subscription Management as we define it: Conga, LogiSense, Oracle, Salesforce and Zuora. This research-based index evaluates the full business and information technology value of subscription management software offerings. I encourage you to learn more about our Buyers Guide and its effectiveness as a provider selection and RFI/RFP tool. We urge organizations to do a thorough job of evaluating subscription management offerings in this Buyers Guide as both the results of our in-depth analysis of these software providers and as an evaluation methodology. The Buyers Guide can be used to evaluate existing suppliers, plus provides evaluation criteria for new projects. Using it can shorten the cycle time for an RFP and the definition of an RFI. The Buyers Guide for Subscription Management in 2024 finds Zuora first on the list, followed by Oracle and Salesforce. Software providers that rated in the top three of any category ﹘ including the product and customer experience dimensions ﹘ earn the designation of Leader. The Leaders in Product Experience are: Zuora Oracle Salesforce The Leaders in Customer Experience are: Zuora Oracle Salesforce The Leaders across any of the seven categories are: Oracle, Salesforce and Zuora, which has achieved this rating in seven of the seven categories. As part of the Subscription Management Platforms Buyers Guide, we have evaluated the capabilities of the Subscription Management providers against their ability to support platform capabilities. Platforms typically support extensive integration, intelligent workflow and processes and make critical processes available as a service that can be accessed via APIs. The following major capability sections were evaluated based on their need to support a Platform: Managing Subscriptions Data Mediation Pricing and Rating Methods Payments In—Billing Payments Out—Revenue Allocation Payment Accepting Systems Contract/Order Management and Adjustment Automation and Error Handling Operational Reporting Analytical Reporting This research evaluates the following software providers that offer products that address key elements for a Subscription Management Platform as we define it: Aria Systems, BillingPlatform, Certinia, Chargebee, Cleverbridge, Gotransverse, Kibo, LogiSense, Maxio, OneBill, Oracle, Recurly, Salesforce, SOFTRAX, Stripe, VeriFone, Zoho and Zuora. The Buyers Guide for Subscription Management Platforms in 2024 finds Zuora first on the list, followed by Oracle and BillingPlatform. Software providers that rated in the top three of any category ﹘ including the product and customer experience dimensions ﹘ earn the designation of Leader. The Leaders in Product Experience are: Zuora BillingPlatform Oracle The Leaders in Customer Experience are: Zoho Zuora Oracle The Leaders across any of the seven categories are: Zuora, which has achieved this rating in seven of the seven categories. BillingPlatform and Oracle in four categories. Salesforce and Zoho in two categories. Aria Systems and Certinia in one category. As part of the B2B Subscription Management Buyers Guide, we have evaluated the capabilities of the Subscription Management providers against the following major capability sections: The Subscriber Experience Managing Subscriptions Loyalty and Rebates Data Mediation Pricing and Rating Methods Revenue Allocation Computation for Third Parties Payments In—Billing Payments Out—Revenue Allocation Payment Accepting Systems Contract/Order Management and Adjustment Dunning and Collections Bulk Updates Revenue Recognition Automation and Error Handling Operational Reporting Analytical Reporting To be considered, providers should have a minimal ability to satisfy 11 out of these 16 subcategories. Whether focused on B2B, B2C or support both, there are some basic expectations for functionality to support today’s business. Many enterprises need more than standard subscription management support, but also support for other pricing models such as one time, usage and milestone-based projects. This Buyers Guide evaluates the following software providers that offer products that address key elements of B2B Subscription Management as we define it: AdvantageCS, Aria Systems, BillingPlatform, Certinia, Conga, Gotransverse, LogiSense, Maxio, NetSuite, OneBill, Oracle, RecVue, Sage Intacct, Salesforce, SAP, SOFTRAX and Zuora. The Buyers Guide for B2B Subscription Management in 2024 finds Zuora first on the list, followed by BillingPlatform and Oracle. Software providers that rated in the top three of any category ﹘ including the product and customer experience dimensions ﹘ earn the designation of Leader. The Leaders in Product Experience are: Zuora BillingPlatform Oracle The Leaders in Customer Experience are: Zuora Oracle Salesforce The Leaders across any of the seven categories are: Zuora, which has achieved this rating in seven of the seven categories. Oracle in five categories. BillingPlatform in four categories. Salesforce in three categories. Aria Systems and Certinia in one category. As part of the B2C Subscription Management Buyers Guide, we have evaluated the capabilities of the Subscription Management providers against the following major capability sections: The Subscriber Experience Managing Subscriptions Loyalty and Rebates Data Mediation Pricing and Rating Methods Revenue Allocation Computation for Third Parties Payments In—Billing Payments Out—Revenue Allocation Payment Accepting Systems Contract/Order Management and Adjustment Dunning and Collections Bulk Updates Revenue Recognition Automation and Error Handling Operational Reporting Analytical Reporting To be considered, providers should have a minimal ability to satisfy 11 out of these 16 subcategories. Whether focused on B2B, B2C or support both, there are some basic expectations for functionality to support today’s business. Many enterprises need more than standard subscription management support, but also support for other pricing models such as one time, usage and milestone-based projects. This Buyers Guide evaluates the following software providers that offer products that address key elements of B2C Subscription Management as we define it: Chargebee, Cleverbridge, Conga, FastSpring, Kibo, LogiSense, Oracle, Ordergroove, Paddle, PayPro Global, Recurly, Salesforce, sticky.io, Stripe, VeriFone, Zoho and Zuora. The Buyers Guide for B2C Subscription Management in 2024 finds Zuora first on the list, followed by Oracle and Salesforce. Software providers that rated in the top three of any category ﹘ including the product and customer experience dimensions ﹘ earn the designation of Leader. The Leaders in Product Experience are: Zuora Oracle Salesforce The Leaders in Customer Experience are: Zoho Zuora Oracle The Leaders across any of the seven categories are: Zuora, which has achieved this rating in seven of the seven categories. Oracle in six categories. Salesforce in four categories. Zoho in two categories. Kibo and Stripe in one category. The overall performance chart provides a visual representation of how providers rate across product and customer experience. Software providers with products scoring higher in a weighted rating of the five product experience categories place farther to the right. The combination of ratings for the two customer experience categories determines their placement on the vertical axis. As a result, providers that place closer to the upper-right are “exemplary” and rated higher than those closer to the lower-left and identified as providers of “merit.” Software providers that excelled at customer experience over product experience have an “assurance” rating, and those excelling instead in product experience have an “innovative” rating. Note that close provider scores should not be taken to imply that the packages evaluated are functionally identical or equally well-suited for use by every enterprise or process. Although there is a high degree of commonality in how organizations handle subscription management, there are many idiosyncrasies and differences that can make one provider’s offering a better fit than another. Our firm has made every effort to encompass in this Buyers Guide the overall product and customer experience from our subscription management blueprint, which we believe reflects what a well-crafted RFP should contain. Even so, there may be additional areas that affect which software provider and products best fit an enterprise’s particular requirements. Therefore, while this research is complete as it stands, utilizing it in your own organizational context is critical to ensure that products deliver the highest level of support for your projects. You can find more details on our community as well as on our expertise in the research for these Buyers Guides: Subscription Management Subscription Management Platforms B2B Subscription Management B2C Subscription Management Regards, Stephen Hurrell", "image": { "@type": "ImageObject", "url": "https://www.ventanaresearch.com/hubfs/The_Buyers_Guides_for_Subscription_Management_Classifies_and_Rates_Software_Providers.png", "height": 400, "width": 750 }, "author": { "@type": "Person", "name": "Stephen Hurrell", "url": "https://blog.isg-research.net/author/stephen-hurrell", "sameAs": "https://www.linkedin.com/in/stephenhurrell" }, "publisher": { "@type": "Organization", "name": "ISG", "url": "blog.isg-research.net", "logo": { "@type": "ImageObject", "url": "https://www.ventanaresearch.com/hubfs/ISG_Software_Research_Logo_Color@2x.png" } } }</script> <script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BlogPosting", "headline": "The Buyers Guides for AI Platforms Classifies and Rates Software Providers", "mainEntityOfPage": "https://blog.isg-research.net/the-buyers-guides-for-ai-platforms-classifies-and-rates-software-providers", "datePublished": "23/07/2024", "dateModified": "23/07/2024", "articleBody": "I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well software providers’ offerings meet buyers’ requirements. The AI Platforms: Ventana Research Buyers Guide is the distillation of a year of market and product research by Ventana Research. While Artificial intelligence (AI) has evolved over many decades, it is front and center due to a combination of factors that have dramatically increased awareness of and investment in technologies to support its purpose. Since its inception, AI has provided value no matter how or where it has been applied: helping to prevent credit card fraud, segmenting customers for more effective marketing campaigns, making recommendations for the best next action, predicting maintenance routines to prevent machine failures and many other use cases. Recently, the advent of generative AI (GenAI) has brought heightened attention to the AI market. ISG Buyer Behavior research shows that nearly one-half (49%) of enterprise AI budgets are being allocated to GenAI investments. This heightened awareness of AI has brought a focus on the broader issues of developing, deploying and maintaining AI applications in enterprise production environments. AI Platforms have existed for decades, but several challenges have prevented wide-spread adoption. Ventana Research defines AI Platforms as those platforms that include the ability to prepare, deploy and maintain AI models. Preparing a model requires accessing and preparing data used in the modeling process. Training a model requires tooling for data scientists to explore, compare and optimize models developed using different algorithms and parameters. Deploying and maintaining models require governance and monitoring frameworks to ensure that models comply with both internal policies as well as regulatory requirements. And, when models are out of compliance, the platforms should provide mechanisms to retrain and redeploy new models that are compliant. AI Platforms have existed for decades, but several challenges have prevented widespread adoption. Among the challenges were the costs and technical difficulties in collecting and processing the volumes of data needed to produce accurate models. For example, the data from many transactions must be collected and analyzed in order to predict fraudulent transactions. But since the overwhelming majority of transactions are legitimate, many transactions must be analyzed so that the models have enough observations of fraudulent transactions to make accurate predictions. As scale-out computing and object storage have driven down costs, it is now much more economically feasible to collect and process all this data. Another challenge has been the lack of skills needed to create and deploy AI models. Our research shows that hiring and retaining AI-talented resources is the most challenging technical role to fill and the lack of expertise is the most significant challenge enterprises face in adopting AI. GenAI has brought new attention to the domain of AI and has the promise to make AI much more accessible and more easily utilized in a broader portion of the workforce and the general public. In fact, 85% of enterprises believe that investment in GenAI technology in the next 24 months is important or critical. And the ISG Buyer Market Lens AI research finds enterprises are experiencing positive outcomes from their AI investments. Nearly 9 in 10 (88%) report positive outcomes when using AI for search that proactively answers questions. A similar proportion (87%) report positive outcomes in the interpretation of tabular data While the rise of GenAI has been meteoric, enterprises still plan to invest one-half of their AI spend on predictive or traditional AI. The most common tasks where GenAI is being applied include natural language processing (NLP) such as chatbots/copilots/assistants, extracting information from and summarizing documents, and assisting with software development tasks such as code generation and application migration. GenAI is expected to have a bigger impact in these areas than predictive AI. However, in areas such as credit risk, fraud detection, algorithmic trading and even customer acquisition, predictive AI is expected to have a bigger impact. Part of the reason, as noted previously, is that predictive AI is hard. Fine tuning models requires knowledge of not just the algorithms, but also their various parameters and the appropriate data preparation techniques. Data scientists must also understand biases in the data and issues in the training process such as overfitting or poor sampling. Developing and deploying AI models is a multistep process, beginning with collecting and curating the data that will be used to create the model. Once a model is developed and tuned using the training data, it needs to be tested to determine its accuracy and performance. Then the model needs to be applied in an operational application or process. For example, in a customer service application, a predictive AI model might make a recommendation for how a representative should respond to the customer’s situation. Similarly, a self-service customer application might use a large language model (LLM) to provide a chatbot or guided experience to deliver those recommendations. The process does not conclude once a model is deployed. Enterprises need to monitor and maintain the models, ensuring they continue to be accurate and relevant as market conditions change. Realistically, it is only a matter of time before a model’s accuracy has declined to the point where it can be replaced by another, more accurate model. The new model may simply be the result of retraining the old model on new data or it may be the result of using different modeling techniques. In either case, the models must be monitored constantly and updated as and when necessary. In the case of third-party LLMs, the providers are constantly updating and improving their models, so enterprises need to be prepared to deploy the newer models as well. Data is flowing throughout these processes. Considerable time and effort are invested in preparing data to feed into predictive models. Feature engineering requires exploration and experimentation with the data. Once the features are identified, robust repeatable processes are needed to create data pipelines that feed these features into the models. In the case of GenAI, data—often in the form of documents—feeds custom LLM development or fine tuning. Additional data flows through the prompting process to direct LLMs to provide more specific and more accurate responses. Enterprises must govern these data flows to ensure compliance with internal policies and regulatory requirements. The regulatory environment is emerging and evolving, with the European Union passing the AI Act, the U.S. issuing an Executive Order on responsible development of AI and dozens of U.S. states either enacting or proposing AI regulations. The processes of moving AI to production, keeping models up to date and including governance throughout are collectively referred to as machine learning operations (MLOps) or, in the case of LLMs, LLMOps. Software providers were slow to recognize that the lack of MLOps/LLMOps tooling was inhibiting successful use of AI. Enterprises were left to their own devices to create scripts and cobble together solutions to address these issues. Fortunately, AI software providers have expanded their platforms to address many of these capabilities, and specialist providers have emerged with a focus on MLOps/LLMOps. In fact, we assert that by 2026, 4 in 5 enterprises will use MLOps and LLMOps tools to improve the quality and governance of their AI/ML efforts. All these capabilities are important to maximize the success of AI investments. As a result, our evaluation of AI Platform software providers considers each of them in this Buyers Guide. Our framework includes data preparation to ensure quality data is used to train and test models. We also consider the range of modeling algorithms available, as well as the tuning, optimization and testing options supported. Similarly, the range of AutoML functionality is included, along with data scientist tooling to understand how well the platform boosts productivity. Today, no platform would be complete without GenAI. And finally, MLOps/LLMOps must be considered to evaluate how effectively the platform can be used to put models into production and to maintain those models over time. Technology improvements alone are not enough to improve the use of data in an enterprise. ISG advises enterprises that a methodical approach is essential to maximize competitiveness. To improve the performance of your enterprise’s people, process, information and technology components, it is critical to select the right provider and product. Many need to improve in this regard. Our research analysis placed fewer than 1 in 5 enterprises (18%) at the highest Innovative level of performance in their use of analytics and data. However, caution is appropriate here: technology improvements alone are not enough to improve the use of data in an enterprise. Doing so requires applying a balanced set of upgrades that also include efforts to improve people skills and processes. The research finds fewer than 1 in 6 enterprises (15%) at the highest Innovative level of performance for process in relation to analytics and data, and fewer than 1 in 8 (12%) at the Innovative level of performance for people. The overall AI Platforms Buyers Guide is designed to provide a holistic view of a software provider’s ability to serve a combination of traditional AI, GenAI and MLOps/LLMOps workloads with either a single AI platform product or set of AI platform products. As such, the AI Platforms Buyers Guide includes the full breadth of overall AI capabilities. Our evaluation also considered whether the capabilities were available from a software provider in a single offering or a suite of products or cloud services. The overall AI Platform Buyers Guide includes evaluation of data preparation, types of modeling, AutoML, GenAI, developer and data scientist tooling, MLOps/LLMOps, advanced model optimization and investment. To be included in the Buyers Guide, the software provider must include data preparation, AI/ML modeling, developer and data scientist tooling, model deployment, and model tuning and optimization. The Buyers Guide for AI Platforms is the result of our evaluation of the following software providers that offer products that address key elements of AI platforms to support a combination of AI, GenAI and MLOps/LLMOps workloads: Alibaba Cloud, Altair, Alteryx, Anaconda, Amazon Web Services (AWS), C3 AI, Cloudera, Databricks, Dataiku, DataRobot, Domino Data Lab, Google, H20.ai, IBM, MathWorks, Microsoft, NVIDIA, Oracle, Palantir, Red Hat, Salesforce, SAP, SAS, Snowflake and Teradata. This research-based index evaluates the full business and information technology value of AI platforms software offerings. I encourage you to learn more about our Buyers Guide and its effectiveness as a provider selection and RFI/RFP tool. We urge organizations to do a thorough job of evaluating AI platforms offerings in this Buyers Guide as both the results of our in-depth analysis of these software providers and as an evaluation methodology. The Buyers Guide can be used to evaluate existing suppliers, plus provides evaluation criteria for new projects. Using it can shorten the cycle time for an RFP and the definition of an RFI. The Buyers Guide for AI Platforms in 2024 finds Oracle first on the list, followed by AWS and IBM. Software providers that rated in the top three of any category ﹘ including the product and customer experience dimensions ﹘ earn the designation of Leader. The Leaders in Product Experience are: Oracle AWS IBM Dataiku The Leaders in Customer Experience are: Databricks Microsoft SAP The Leaders across any of the seven categories are: Oracle, which has achieved this rating in five of the seven categories. SAP in four categories. AWS in three categories. Alteryx and Databricks in two categories. Dataiku, DataRobot, Google, H2O.ai, Microsoft and Teradata in one category. The Buyers Guide for GenAI evaluates the software providers that are part of the AI Platform Buyers Guide with specific GenAI support as well as those focused solely on GenAI. The specific GenAI Buyers Guide uses portions of the AI Platform capability framework and includes the evaluation of specific data preparation, development of large language models (LLMs) and foundation model, generative capabilities, developer and data scientist tooling and LLMOps. To be included in the Buyers Guide the software provider must support specific capabilities for data preparation, large language modeling and tuning, GenAI and developer tooling support. This Buyers Guide research evaluates the following software providers that offer products that address key elements of AI platforms specifically for GenAI: Alibaba Cloud, Altair, Amazon Web Services (AWS), Anthropic, C3 AI, Cohere, Databricks, Dataiku, DataRobot, Domino Data Lab, Google, H20.ai, Hugging Face, IBM, Microsoft, Nvidia, OpenAI, Oracle, Palantir, Salesforce, SAP, Snowflake and Teradata. The Buyers Guide for GenAI in 2024 finds Oracle first on the list, followed by Databricks and Microsoft. Software providers that rated in the top three of any category ﹘ including the product and customer experience dimensions ﹘ earn the designation of Leader. The Leaders in Product Experience are: Oracle IBM Google The Leaders in Customer Experience are: Databricks Microsoft SAP The Leaders across any of the seven categories are: Oracle, which has achieved this rating in five of the seven categories. SAP in four categories. Databricks and AWS in three categories. Google in two categories. Hugging Face, IBM, Microsoft, Teradata and Salesforce in one category. For software providers that are part of the MLOps Buyers Guide, only those with specific MLOps support were considered for inclusion in the evaluation. The specific MLOps Buyers Guide uses portions the AI Platform capability framework and includes the evaluation of specific AI/ML modeling, developer and data scientist tooling, MLOps and advanced model optimization. To be included in the Buyers Guide the software provider must include specific capabilities for deployment, monitoring, and governance of models and developer tooling. This Buyers Guide research evaluates the following software providers that offer products that address key elements of MLOps: Alibaba Cloud, Altair, Alteryx, Amazon Web Services (AWS), Anaconda, C3 AI, Cloudera, Databricks, Dataiku, DataRobot, Domino Data Lab, Google, H20.ai, IBM, Microsoft, Nvidia, Oracle, Palantir, Red Hat, SAP, SAS, Snowflake and Teradata. The Buyers Guide for AI Platforms in 2024 finds Oracle first on the list, followed by AWS and Databricks. Software providers that rated in the top three of any category ﹘ including the product and customer experience dimensions ﹘ earn the designation of Leader. The Leaders in Product Experience are: Oracle AWS Dataiku The Leaders in Customer Experience are: Databricks Microsoft SAP The Leaders across any of the seven categories are: Oracle, which has achieved this rating in five of the seven categories. SAP and AWS in four categories. Alteryx and Databricks in two categories. Dataiku, DataRobot, Google, Microsoft and Teradata in one category. The overall performance chart provides a visual representation of how providers rate across product and customer experience. Software providers with products scoring higher in a weighted rating of the five product experience categories place farther to the right. The combination of ratings for the two customer experience categories determines their placement on the vertical axis. As a result, providers that place closer to the upper-right are “exemplary” and rated higher than those closer to the lower-left and identified as providers of “merit.” Software providers that excelled at customer experience over product experience have an “assurance” rating, and those excelling instead in product experience have an “innovative” rating. Note that close provider scores should not be taken to imply that the packages evaluated are functionally identical or equally well-suited for use by every enterprise or process. Although there is a high degree of commonality in how organizations handle AI Platforms, there are many idiosyncrasies and differences that can make one provider’s offering a better fit than another. Our firm has made every effort to encompass in this Buyers Guide the overall product and customer experience from our AI Platforms blueprint, which we believe reflects what a well-crafted RFP should contain. Even so, there may be additional areas that affect which software provider and products best fit an enterprise’s particular requirements. Therefore, while this research is complete as it stands, utilizing it in your own organizational context is critical to ensure that products deliver the highest level of support for your projects.You can find more details on our community as well as on our expertise in the research for these Buyers Guides: AI Platforms GenAI Platforms MLOps Regards, David Menninger", "image": { "@type": "ImageObject", "url": "https://www.ventanaresearch.com/hubfs/The_Buyers_Guides_for_AI_Platforms_Classifies_and_Rates_Software_Providers.png", "height": 400, "width": 750 }, "author": { "@type": "Person", "name": "David Menninger", "url": "https://blog.isg-research.net/author/david-menninger", "sameAs": "http://www.linkedin.com/in/davidmenninger" }, "publisher": { "@type": "Organization", "name": "ISG", "url": "blog.isg-research.net", "logo": { "@type": "ImageObject", "url": "https://www.ventanaresearch.com/hubfs/ISG_Software_Research_Logo_Color@2x.png" } } }</script> <script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BlogPosting", "headline": "The Buyers Guides for Data Platforms Classifies and Rates Software Providers", "mainEntityOfPage": "https://blog.isg-research.net/the-buyers-guides-for-data-platforms-classifies-and-rates-software-providers", "datePublished": "18/07/2024", "dateModified": "18/07/2024", "articleBody": "I am happy to share insights gleaned from our latest Buyers Guide, an assessment of how well software providers’ offerings meet buyers’ requirements. The Data Platforms Ventana Research Buyers Guide is the distillation of a year of market and product research by ISG and Ventana Research. Data platforms provide an environment for organizing and managing the storage, processing, analysis, and presentation of data across an enterprise. Data platforms play a critical role in operational efficiency, supporting and enabling operational applications that are used to run the business, as well as analytic applications that are used to evaluate the business. Without data platforms, enterprises would be reliant on a combination of paper records, time-consuming manual processes, and huge libraries of physical files to record, process and store business information. The extent to which that is unthinkable highlights the level to which modern enterprises, and society as a whole, are reliant on data platforms. Data platforms are complemented by data operations platforms and tools, which are used by data professionals to apply agile development, DevOps and lean manufacturing to data production, as well as data intelligence platforms and tools, which facilitate the understanding of how, when and why data is produced and consumed across an enterprise. Without data platforms, enterprises would be reliant on a combination of paper records, time-consuming manual processes, and huge libraries of physical files to record, process and store business information At the heart of any data platform is the storage and management of a collection of related data. This is typically provided by a database management system (more commonly referred to simply as a database) that provides the data persistence, data management, data processing and data query functionality that enables access to, and interaction with, the stored data. Adoption of cloud computing environments has also led to the widespread use of object stores as a data persistence layer, with query engines such as Apache Spark, Apache Presto and Trino adding the data management, data processing and data query functionality required of a data platform. In addition to this core persistence, management, processing and query functionality, data platforms also provide additional capabilities targeted at workers in multiple roles, including database administrators, application developers, data engineers and data architects. These roles are typically part of the technology organization rather than business users or managers, but data platforms must increasingly support a range of users with differentiated responsibilities and functional requirements. Since the 1980s, the data platforms market has been dominated by the relational data model and relational database management systems. However, non-relational data models that pre-date relational, such as the hierarchical model, remain in use today. Recent decades have also seen the proliferation of non-relational data platforms through the growth in the use of NoSQL databases using key-value, document and graph models, as well as data processing frameworks and object storage. One approach does not suit all use cases, however, and enterprises use a variety of data platforms to fulfill the spectrum of requirements for myriad applications. While most data platforms were traditionally deployed on-premises, enterprises are increasingly deploying data platforms on cloud infrastructure or consuming data platform functionality via managed cloud services. Our research shows that almost one-half of enterprises currently use cloud or software-as-a-service (SaaS) products for analytics and data, and an additional one-quarter plan to do so. Intelligent applications, while operational in nature, rely on real-time analytic processing to deliver functionality, including contextually relevant recommendations, predictions and forecasting driven by machine learning. When selecting a data platform, there is one fundamental consideration that comes before all others: Is the workload primarily operational or analytic? The data platforms sector has traditionally been segmented between operational data platforms deployed to support applications targeted at business users and decision-makers to run the business and analytic data platforms typically supporting applications used by data and business analysts to analyze the business. Operational data platform workloads include finance, operations and supply chain, sales, human capital management, customer experience and marketing applications. Analytic workloads include decision support, business intelligence (BI), data science, and artificial intelligence and machine learning (AI/ML). The increasing importance of intelligent operational applications driven by AI is blurring the lines that have traditionally divided the requirements for operational and analytic data platforms, however. Consumers are increasingly engaged with data-driven services that are differentiated by personalization and contextually relevant recommendations. Additionally, worker-facing applications are following suit, targeting users based on their roles and responsibilities. The shift to more agile business processes requires ML for more responsive data platforms and applications. The need for real-time interactivity has significant implications for the data platform functionality required to support these applications. While there have always been general-purpose databases that could be used for both analytic and operational workloads, traditional architectures have involved the extraction, transformation and loading of data from the operational data platform into an external analytic data platform. This enables the operational and analytic workloads to run concurrently without adversely impacting each other, protecting the performance of both. Over time, dedicated analytic data platforms have also evolved differentiated architectural approaches designed to improve query performance. Intelligent applications, while operational in nature, rely on real-time analytic processing to deliver functionality, including contextually relevant recommendations, predictions and forecasting driven by ML and generative AI (GenAI). While data-driven companies continue to use specialist analytic and data science platforms to train models offline, the need for real-time online predictions and recommendations requires that operational data platforms perform ML inferencing. The popularization of GenAI has had a significant impact on the requirements for data platforms in the last 18 months, particularly in relation to support for storing and processing vector embeddings. These are multi-dimensional mathematical representations of features or attributes of raw data that are used to support GenAI-based natural language processing (NLP) and recommendation systems. Vector search can also improve accuracy and trust with GenAI via retrieval-augmented generation, which is the process of retrieving vector embeddings representing factually accurate and up-to-date information from a database and combining it with text automatically generated by a large language model (LLM). We assert that through 2027, the development of intelligent applications providing personalized experiences driven by GenAI will increase demand for data platforms capable of supporting hybrid operational and analytic processing. To be considered for inclusion in the Data Platforms Buyers Guide, a product must be marketed as a general-purpose data platform, database, database management system, data warehouse, data lake or data lakehouse. The primary use case for the product should be to support worker- and customer-facing operational applications and/or analytics workloads (such as BI or data science). The product should provide the following functional areas at a minimum: data persistence, data management, data processing and data query; database administrator functionality; developer functionality; data engineering functionality; and data architect functionality. This Buyers Guide report evaluates the following software providers which offer products that address key elements of data platforms to support a combination of both operational and analytic workloads: Actian, Aiven, Alibaba Cloud, AWS, Cloudera, Couchbase, EDB, Google Cloud, Huawei Cloud, IBM, InterSystems, MariaDB, Microsoft, MongoDB, Neo4j, Oracle, Percona, PingCAP, Progress Software, Salesforce, SAP, SingleStore, Tencent Cloud, TigerGraph and VMware by Broadcom. This research-based index evaluates the full business and information technology value of data platforms software offerings. I encourage you to learn more about our Buyers Guide and its effectiveness as a provider selection and RFI/RFP tool. We urge organizations to do a thorough job of evaluating data platform offerings in this Buyers Guide as both the results of our in-depth analysis of these software providers and as an evaluation methodology. The Buyers Guide can be used to evaluate existing suppliers, plus provides evaluation criteria for new projects. Using it can shorten the cycle time for an RFP and the definition of an RFI. The Buyers Guide for Data Platforms in 2024 finds Oracle first on the list, followed by IBM and Microsoft. Software providers that rated in the top three of any category ﹘ including the product and customer experience dimensions ﹘ earn the designation of Leader. The Leaders in Product Experience are: Oracle IBM AWS InterSystems The Leaders in Customer Experience are: Microsoft SAP Oracle The Leaders across any of the seven categories are: Oracle, which has achieved this rating in five of the seven categories. SAP in four categories. AWS, InterSystems and Microsoft in three categories. Actian, Google Cloud, IBM and Salesforce in one category. To be considered for inclusion in the Analytic Data Platforms Buyers Guide, a product must be marketed as a general-purpose data platform, database, database management system, data warehouse, data lake, or data lakehouse. The primary use case for the product should be to support analytics workloads (such as BI or data science). The product should provide the following functional areas at a minimum: data persistence, data management, data processing and data query; database administrator functionality; developer functionality; data engineering functionality; and data architect functionality. This Buyers Guide report evaluates the following software providers which offer products that are considered analytic data platforms as we define it: Actian, Aiven, Alibaba Cloud, AWS, Cloudera, Couchbase, Databricks, Dremio, EDB, Exasol, Google Cloud, Huawei Cloud, IBM, Incorta, InterSystems, KX, MariaDB, Microsoft, MongoDB, Neo4j, Oracle, OpenText, Percona, PingCAP, Progress Software, Salesforce, SAP, SingleStore, Snowflake, SQream, Starburst, Tencent Cloud, Teradata, TigerGraph and VMware by Broadcom. The Buyers Guide for Analytic Data Platforms in 2024 finds Oracle first on the list, followed by Teradata and IBM. Software providers that rated in the top three of any category ﹘ including the product and customer experience dimensions ﹘ earn the designation of Leader. The Leaders in Product Experience are: Oracle Teradata Google Cloud. IBM The Leaders in Customer Experience are: Databricks Microsoft SAP The Leaders across any of the seven categories are: Oracle, which has achieved this rating in five of the seven categories. SAP in four categories. Databricks in three categories. Google Cloud and InterSystems in two categories. Actian, AWS, IBM, Microsoft and Teradata in one category To be considered for inclusion in the Operational Data Platforms Buyers Guide, a product must be marketed as a general-purpose data platform, database, or database management system. The primary use case for the product should be to support worker- and customer-facing operational applications. The product should provide the following functional areas at a minimum: data persistence, data management, data processing and data query; database administrator functionality; developer functionality; data engineering functionality; and data architect functionality. This Buyers Guide report evaluates the following software providers which offer products that are considered operational data platforms as we define it: Actian, Aerospike, Aiven, Alibaba Cloud, AWS, Cloudera, Cockroach Labs, Couchbase, DataStax, EDB, Google Cloud, Huawei Cloud, IBM, InterSystems, MariaDB, Microsoft, MongoDB, Neo4j, Oracle, Percona, PingCAP, PlanetScale, Progress Software, Redis, Salesforce, SAP, ScyllaDB, SingleStore, Tencent Cloud, TigerGraph, VMware by Broadcom and Yugabyte. The Buyers Guide for Operational Data Platforms in 2024 finds Oracle first on the list, followed by IBM and Microsoft. Software providers that rated in the top three of any category ﹘ including the product and customer experience dimensions ﹘ earn the designation of Leader. The Leaders in Product Experience are: Oracle IBM InterSystems The Leaders in Customer Experience are: Microsoft SAP Oracle The Leaders across any of the seven categories are: Oracle, which has achieved this rating in five of the seven categories. SAP in four categories. AWS and Microsoft in three categories. InterSystems in two categories. Actian, Google Cloud, IBM and Salesforce in one category The overall performance chart provides a visual representation of how providers rate across product and customer experience. Software providers with products scoring higher in a weighted rating of the five product experience categories place farther to the right. The combination of ratings for the two customer experience categories determines their placement on the vertical axis. As a result, providers that place closer to the upper-right are “exemplary” and rated higher than those closer to the lower-left and identified as providers of “merit.” Software providers that excelled at customer experience over product experience have an “assurance” rating, and those excelling instead in product experience have an “innovative” rating. Note that close provider scores should not be taken to imply that the packages evaluated are functionally identical or equally well-suited for use by every enterprise or process. Although there is a high degree of commonality in how organizations handle data platforms, there are many idiosyncrasies and differences that can make one provider’s offering a better fit than another. Our firm has made every effort to encompass in this Buyers Guide the overall product and customer experience from our data platforms blueprint, which we believe reflects what a well-crafted RFP should contain. Even so, there may be additional areas that affect which software provider and products best fit an enterprise’s particular requirements. Therefore, while this research is complete as it stands, utilizing it in your own organizational context is critical to ensure that products deliver the highest level of support for your projects. You can find more details on our community as well as on our expertise in the research for these Buyers Guides: Data Platforms Analytic Data Platforms Operational Data Platforms Regards, Matt Aslett", "image": { "@type": "ImageObject", "url": "https://www.ventanaresearch.com/hubfs/The_Buyers_Guides_for_Data_Platforms_Classifies_and_Rates_Software_Providers.png", "height": 400, "width": 750 }, "author": { "@type": "Person", "name": "Matt Aslett", "url": "https://blog.isg-research.net/author/matt-aslett", "sameAs": "https://www.linkedin.com/in/matt-aslett/" }, "publisher": { "@type": "Organization", "name": "ISG", "url": "blog.isg-research.net", "logo": { "@type": "ImageObject", "url": "https://www.ventanaresearch.com/hubfs/ISG_Software_Research_Logo_Color@2x.png" } } }</script> <script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BlogPosting", "headline": "Solace Shines for Event-Driven Integration", "mainEntityOfPage": "https://blog.isg-research.net/solace-shines-for-event-driven-integration", "datePublished": "16/07/2024", "dateModified": "16/07/2024", "articleBody": "I previously wrote about the ongoing importance of event brokers and event management in enabling enterprises to adopt event-driven architecture and event stream processing. Many enterprises adopt EDA as the design pattern for maximizing events to deliver real-time business processes. There are many advantages to using EDA, including a cultural shift away from batch processing towards real-time analysis and decision-making. The technological components required to enable this shift include a network (or mesh) of event brokers and event management software for discovering, cataloging, governing and securing events and event-driven applications. Software providers that have been integral to the adoption of event brokers, such as Solace, are expanding support for event-driven applications and event governance and management. Solace was founded in 2001 to provide event-broker technology. Over the years, it expanded its portfolio with products that combine event-broker technology with event management to help enterprises adopt event-driven applications and EDA. Numerous customers in a variety of industries—including financial services, automotive, gaming, food and beverage and retail—use Solace. The provider works with customers to facilitate the adoption of event brokers to manage and govern events and event-driven applications. Software providers such as Solace also assist enterprises in becoming event-driven organizations that recognize event processing as a core business component. Although real-time business is seen as a current phenomenon, the execution of business events has always occurred in real time; it is the processing of data related to these events that has accelerated. Few organizations have cultivated the skills and infrastructure to maximize event-driven data: Less than one-quarter (22%) of participants in Ventana Research’s Analytics and Data Benchmark Research are analyzing data in real time. The heart of Solace’s PubSub+ Platform is the provider’s PubSub+ Event Broker, which provides the functionality to stream events across cloud, on-premises and edge environments. In addition to publish and subscribe messaging, Solace PubSub+ Event Broker also supports message patterns for request and reply, queuing, streaming and replay. A network of event brokers gets support via the Solace PubSub+ Event Mesh. Event brokers and event meshes are managed with another key component of the Solace PubSub+ Platform: PubSub+ Event Portal. Users of PubSub+ Event Portal can discover and catalog events generated by PubSub+ Event Broker as well as Apache Kafka brokers and brokers of other Kafka distributions from Confluent and Amazon Web Services. Solace has taken steps in recent years to ensure PubSub+ Event Portal is compatible with Apache Kafka brokers. In September 2023, for example, the provider announced enhancements to its Event Portal for Apache Kafka functionality, including a native discovery agent to automatically identify Kafka topics and their schemas, catalogs of topics, event streams, schemas and pub/sub interfaces, along with life cycle management and version control functionality. More recently, the provider added an integrated Kafka bridge to PubSub+ Event Broker, enabling the mapping of Kafka message metadata into Solace message metadata and vice versa. The Solace PubSub+ Platform also includes PubSub+ Mission Control for configuring, deploying and managing event brokers and event meshes; PubSub+ Insights for operational monitoring of the health and performance of event-broker services and event-based applications; and PubSub+ Distributed Tracing for event observability and lineage management based on the Cloud Native Computing Foundation’s open-source OpenTelemetry format. The latest enhancements to the Solace PubSub+ Platform reflect the provider’s move to enhance its event-driven application programming interface management and event-driven integration capabilities as a complement to event monitoring and management. Specifically, the latest update to the PubSub+ Platform included a new API called declarative SEMP (or dSEMP) that enables users to configure PubSub+ Event Broker with Infrastructure as Code via Terraform as well as early access to the ability to configure brokers from within the Event Portal environment. The February 2024 product update also added PubSub+ Integration Hub as a single environment for discovering and managing connectors to enable event-driven integration. Solace also shared an early look at its approach to enabling event-driven artificial intelligence agents and applications. The importance and scope of event management is rapidly growing. I assert that by 2026, more than one-half of enterprises will invest in functionality to discover, catalog, monitor and govern events and event flows to generate greater business value from event-driven architecture. Solace is well-placed to support the impending growth thanks to the depth of its expertise in relation to event brokers, event management and EDA as well as its expanding integration with Apache Kafka, event-driven API management and event-driven integration. The latter capabilities are relatively immature, and we look forward to details about Solace’s approach to enabling enterprise artificial intelligence, but I recommend that organizations investing in event-driven applications and EDA include Solace and its PubSub+ portfolio in evaluations. Regards, Matt Aslett", "image": { "@type": "ImageObject", "url": "https://www.ventanaresearch.com/hubfs/Solace_Shines_for_Event-Driven_Integration.png", "height": 400, "width": 750 }, "author": { "@type": "Person", "name": "Matt Aslett", "url": "https://blog.isg-research.net/author/matt-aslett", "sameAs": "https://www.linkedin.com/in/matt-aslett/" }, "publisher": { "@type": "Organization", "name": "ISG", "url": "blog.isg-research.net", "logo": { "@type": "ImageObject", "url": "https://www.ventanaresearch.com/hubfs/ISG_Software_Research_Logo_Color@2x.png" } } }</script> <script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BlogPosting", "headline": "Boomi Offers Innovation in API and AI", "mainEntityOfPage": "https://blog.isg-research.net/boomi-offers-innovation-in-api-and-ai", "datePublished": "10/07/2024", "dateModified": "10/07/2024", "articleBody": "I previously wrote about the potential for generative artificial intelligence technology to enhance the integration sector by facilitating outcome-driven approaches for automatically generating integration pipelines in response to declared business requirements. The use of GenAI in data and application integration remains nascent, but multiple software providers are embracing the potential for GenAI to improve the productivity of integration experts and facilitate self-service integration by non-experts. Boomi is a prime example. The provider used its recent Boomi World customer event to announce a family of AI agents to enhance the creation and management of integration processes and pipelines through automation and recommendations. Boomi also announced two acquisitions to boost its application programming interface management business as well as plans to expand its approach to data management. Boomi, founded in 2000, was one of several vendors to offer cloud-based platform integration as a more flexible, low-code approach to application and data integration than more traditional on-premises tools. Acquired by Dell in 2010, Boomi became independent again in May 2021, backed by investment firms Francisco Partners and TPG Capital in a deal valued at $4 billion. Boomi boasts more than 20,000 customers and, since late 2022, has been led by CEO Steve Lucas. While there are distinct use cases for the provider’s integration, automation, management and data management capabilities, the tools are delivered via a single offering. Boomi Enterprise Platform provides a single, unified interface for accessing a composable set of functionality to address data and application integration, event stream integration, master data management, API management, EDI management and workflow automation. Boomi Enterprise Platform is a cloud-based managed service with a distributed runtime architecture that supports execution in the cloud as well as on-premises, providing users with a choice of deployment options. The runtime can be hosted by Boomi in the public cloud or by the customer with a preferred cloud provider, proprietary data center or edge infrastructure. Boomi Enterprise Platform also incorporates Event Streams for hosted and managed message queuing and streaming service as well as Flow for low-code development of applications with workflow automation and B2B/EDI Management for integration with trading partners using electronic data interchange. While Boomi remains best known for its cloud platform capabilities, the provider is taking steps to enhance its data management and API management capabilities through a combination of internal development and acquisitions. Enhanced API management was one of two primary areas of focus at Boomi World 2024, with the company announcing two acquisitions: the API control plane business of APIIDA and API management assets from Cloud Software Group. The former APIIDA API Control Plane provides Boomi with a vendor-neutral environment for managing the life cycle of APIs, including portals targeted specifically at the requirements of API developers and administrators. The API management assets include the former Mashery products acquired by TIBCO in 2015, long before TIBCO’s combination with Citrix formed Cloud Software Group. These provide Boomi with greater scalability and enhanced API gateway capabilities. The other primary focus of announcements at Boomi World was AI, with the provider introducing the Boomi AI agent framework to provide integration and no-code development functionality designed to enable IT and business users to run AI agents to improve integration and automation. I assert that through 2026, more than three-quarters of enterprises’ data management processes will be enhanced with AI and ML to increase automation, accuracy, agility and speed. The Boomi AI agent framework enables customers to build and run proprietary AI agents as well as AI agents developed by Boomi and Boomi partners. Customers can integrate third-party AI agents via APIs or Boomi GPT, which was introduced in October 2023 to automate the development of integrations, APIs and master data models based on a combination of natural language prompts, generative AI models and the provider’s knowledge base developed from more than 200 million customer integration projects. At Boomi World, the company also introduced four new Boomi AI Agents built into the Boomi Enterprise Platform: Boomi Answers for providing prescriptive help based on the company’s knowledge base; Boomi DesignGen for automated development of integration processes; Boomi Scribe for automatic documentation of integration processes; and Boomi DataDetective for automatically classifying and tracking sensitive data including personally identifiable information. Boomi also announced the first AI agent developed by a Boomi partner—Boomi FinTalk powered by Vianai—which provides a natural language interface for querying financial data in enterprise applications, databases and documents. More recently, the company also added Boomi Pathfinder, which provides automated suggestions to improve integration process development, including automated data mapping and error resolution. The knowledge base to ensure these agents are supported by validated and trusted data is provided by Boomi DataHub, which is the provider’s new platform for expanding its reach into data management. In addition to the master data management capabilities currently offered via Master Data Hub, the new Boomi DataHub will also incorporate data catalog and data integration functionality that Boomi acquired with Unifi Software in 2020. Boomi also announced its intention to expand the capabilities offered via Boomi DataHub to include data movement via extract, transform and load and extract, load and transform pipelines as well as data standardization functionality to support AI and analytics initiatives. Boomi is best known for its integration capabilities, but the investment in API management, data management and AI agents illustrates that the provider is in the process of expanding its capabilities to address a wider range of data intelligence requirements. The company’s data management capabilities are less mature compared to its integration and API management functionality, but nevertheless, I recommend that enterprises evaluating potential providers for integration and automation, API management and data management include Boomi in the evaluations. Regards, Matt Aslett", "image": { "@type": "ImageObject", "url": "https://www.ventanaresearch.com/hubfs/Boomi_Offers_Innovation_in_API_and_AI.png.png", "height": 400, "width": 750 }, "author": { "@type": "Person", "name": "Matt Aslett", "url": "https://blog.isg-research.net/author/matt-aslett", "sameAs": "https://www.linkedin.com/in/matt-aslett/" }, "publisher": { "@type": "Organization", "name": "ISG", "url": "blog.isg-research.net", "logo": { "@type": "ImageObject", "url": "https://www.ventanaresearch.com/hubfs/ISG_Software_Research_Logo_Color@2x.png" } } }</script> <script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BlogPosting", "headline": "Who Poisoned the AI Watering Hole: Adversarial Threats in AI", "mainEntityOfPage": "https://blog.isg-research.net/who-poisoned-the-ai-watering-hole-adversarial-threats-in-ai", "datePublished": "09/07/2024", "dateModified": "09/07/2024", "articleBody": "Embracing artificial intelligence technologies opens doors for innovation and efficiency. Alongside these opportunities, however, come risks. Threat actors are keenly aware of the potential impact of AI systems and are actively exploring ways to manipulate them. In this Analyst Perspective, I explore the world of adversarial machine-learning threats and provide practical guidance for securing AI systems. Generative AI applications introduce great potential to enterprises, bringing the intersection of innovation and security closer to business needs. Ventana Research asserts that by 2026, one-third of enterprises will establish governance to mitigate risks associated with GenAI software, ensuring ethical considerations, avoiding data and model bias, and safeguarding privacy and data security. GenAI systems can inadvertently generate biased or harmful content. Enterprises must ensure that ethical guidelines are in place to direct AI-generated outputs and prevent unintended consequences. GenAI models also learn from historical data, which may contain biases. Organizations need robust mechanisms to detect and rectify bias during model training and deployment. Plus, GenAI applications often process sensitive data. Implementing strong privacy controls and safeguarding data against breaches is essential. Striking a balance between innovation and digital security becomes paramount for enterprise adoption of GenAI software. Let’s explore the adversarial threats that enterprises must navigate to protect AI systems. A recent report by scientists from the National Institute of Standards and Technology and its collaborators identifies vulnerabilities in AI systems that adversaries can use to create malfunctions. The NIST report provides an overview of four major attack types that AI systems might suffer and corresponding approaches to mitigate damage. The report further classifies attacks according to multiple criteria such as the attacker's goals and objectives, capabilities and knowledge. The leading attack types include abuse, evasion, poisoning and privacy. Abuse attacks involve exploiting AI systems for unintended purposes. Using a language model to generate harmful or inappropriate content by compromising legitimate data sources is an example. Strict access controls, content filtering and regular audits can prevent abuse attacks. Evasion attacks aim to deceive AI models during inference by subtly modifying input data. For example, adversaries alter an image, such as a speed limit sign or road lane marker, to mislead an image-recognition system into misclassifying objects. Robust model architectures, input preprocessing and adversarial training can help mitigate evasion attacks. Poisoning attacks involve injecting malicious data into the training set to compromise model performance. An attacker, for example, modifies training data to bias a sentiment analysis model like a chatbot into utilizing inappropriate language. Rigorous data validation, outlier detection and monitoring during training are essential to prevent poisoning attacks. Privacy attacks exploit model outputs to infer sensitive data about individuals. A membership inference attack reveals whether a specific data point was part of the training set. By asking a chatbot legitimate questions, an attacker may use those responses to identify and exploit a weakness in the model. Differential privacy techniques, model aggregation and data anonymization enhance privacy protection. While enterprises invest significant effort in building robust AI models, attackers face lower barriers. Building attacks on AI systems requires less effort than constructing a robust AI model. Attackers can exploit vulnerabilities without the complexity of model development, training and optimization. Enterprises must recognize this asymmetry and prioritize AI security measures. A wealth of open-source tools and research papers are available for crafting attacks. Adversarial attack libraries, pre-trained models and tutorials are accessible online. Organizations must defend against these documented techniques. Threat actors can test their attacks against various models without rigorous validation. Enterprises often lack comprehensive testing for adversarial scenarios. Rigorous testing, including adversarial examples, is essential during model development. The potential impact of compromising AI systems drives attacker’s motivation. Enterprises may underestimate the attractiveness of AI assets to attackers. Organizations should assess the value of AI models from an adversary’s perspective. As organizations embrace AI, understanding the unique security challenges becomes paramount. Understanding the lower barriers faced by attackers is crucial for effective AI security. Enterprises must proactively address these challenges to safeguard AI systems and data. Essential practices to safeguard AI assets include: Leveraging existing frameworks. Extend existing governance and risk-management programs to cover AI. Rather than creating entirely new policies, integrate AI security considerations into your enterprise’s existing governance structure. This ensures consistency and alignment with overall risk-management practices. Risk assessment. Regularly assess AI-related risks. Understand the unique threats posed by AI systems, including adversarial attacks, data privacy concerns and model vulnerabilities. Update policies and risk assessments accordingly to address emerging risks. Stakeholder engagement. Involve non-technical executives and stakeholders in security discussions. Effective AI security requires collaboration across departments. Engage business leaders, legal teams and compliance officers to ensure a holistic approach to risk management. Quality control. Rigorously validate and curate training data. Poisoning attacks often exploit vulnerabilities in training data. Implement strict data validation processes to prevent malicious injections. Regularly review and clean training datasets. Data privacy. Implement privacy-preserving techniques. Sensitive data used for training AI models must be protected. Techniques like differential privacy can help safeguard individual privacy while maintaining model performance. Consider anonymization methods as well. Data retention. Define data retention policies. Minimize the exposure of sensitive data by retaining it only as long as necessary. Regularly review and update retention policies to align with changing business needs and compliance requirements. Adversarial training. Train models with adversarial examples. Adversarial training exposes models to intentionally crafted adversarial inputs during training. This helps improve model robustness and resilience against attacks. Monitoring and alerts. Continuously monitor model behavior. Set up alerts for suspicious activities, such as unexpected prediction shifts or sudden drops in performance that may indicate tampering. Regularly review model outputs to detect signs of an adversarial attack. Regular updates. Keep models up-to-date with security patches. Just like any enterprise software, AI models may have vulnerabilities. Stay informed about security updates and apply them promptly to mitigate known risks. The convergence of AI’s transformative potential and the increasing sophistication of threat actors requires a proactive approach to safeguarding AI systems. Securing AI systems is an ongoing journey that demands collaboration and adaptability. By following these best practices, enterprises can secure the AI watering hole and contribute to a safer digital future. Regards, Jeff Orr", "image": { "@type": "ImageObject", "url": "https://www.ventanaresearch.com/hubfs/Who_Poisoned_the_AI_Watering_Hole_Adversarial_Threats_in_AI.png", "height": 400, "width": 750 }, "author": { "@type": "Person", "name": "Jeff Orr", "url": "https://blog.isg-research.net/author/jeff-orr", "sameAs": "https://www.linkedin.com/in/jefforr" }, "publisher": { "@type": "Organization", "name": "ISG", "url": "blog.isg-research.net", "logo": { "@type": "ImageObject", "url": "https://www.ventanaresearch.com/hubfs/ISG_Software_Research_Logo_Color@2x.png" } } }</script>  <script data-hs-allowed="true" src="/_hcms/forms/v2.js"></script> <script data-hs-allowed="true"> var options = { portalId: '2035844', formId: 'fa276fc9-9a16-4673-a644-1fcbedcc3c24', formInstanceId: '4168', pageId: '3884418273', region: 'na1', inlineMessage: "Thanks for subscribing!", rawInlineMessage: "Thanks for subscribing!", hsFormKey: "8ed4c51d88d142989c266d4b45b1a10a", css: '', target: '#hs_form_target_module_1552944263900179', contentType: "listing-page", formsBaseUrl: '/_hcms/forms/', formData: { cssClass: 'hs-form stacked hs-custom-form' } }; 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