CINXE.COM

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <title>Troubleshooting - OCLC Support</title> <link media="screen" type="text/css" rel="stylesheet" href="https://a.mtstatic.com/@cache/layout/legacy-0.css?_=54c3c8d632aa3c3aa1deb1e501b6ba5f_aGVscC5vY2xjLm9yZw==:site_10606" id="mt-screen-css" /> <link media="print" type="text/css" rel="stylesheet" href="https://a.mtstatic.com/@cache/layout/print.css?_=a87985e947b3b92ebec6cfe4689bceb3:site_10606" id="mt-print-css" /> <script type="text/javascript" nonce="9199523c6812c71a2487e1777fbcf7ec712b3e5cd71dac86de3feeb60cc03578" src="https://a.mtstatic.com/deki/javascript/out/grape.min.js?_=76f77a33377b2f0da26a22ff3a2c3345f92f980b:site_10606"></script><script type="application/json" id="mt-global-settings" nonce="9199523c6812c71a2487e1777fbcf7ec712b3e5cd71dac86de3feeb60cc03578">{"apiToken":"xhr_2_1732669004_08244409ebdac853663ad593174b7c465dbd46fd81773fe317c5986bffba38c2","pageId":11152,"pageViewId":"c6d44507-7473-4f1d-949a-09f072867640"}</script> <link rel="stylesheet" href="https://use.typekit.net/gsk4dds.css"> <script src="https://www.oclc.org/apps/settings/wcm/designs/oclc/js/jquery/jquery.hoverIntent.minified.js"></script>  <script type="text/javascript" src="https://cdn.cookielaw.org/consent/999c7907-ac3c-4ce1-9125-172f53ec926f/OtAutoBlock.js"></script> <script src="https://cdn.cookielaw.org/scripttemplates/otSDKStub.js" data-document-language="true" type="text/javascript" charset="UTF-8" data-domain-script="999c7907-ac3c-4ce1-9125-172f53ec926f"></script> <script type="text/javascript">/*<![CDATA[*/ function OptanonWrapper() { } /*]]>*/</script>   <script type="text/javascript">/*<![CDATA[*/ (function() { var sz = document.createElement('script'); sz.type = 'text/javascript'; sz.async = true; sz.src = '//siteimproveanalytics.com/js/siteanalyze_6037648.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(sz, s); })(); /*]]>*/</script> <script type="text/javascript" nonce="9199523c6812c71a2487e1777fbcf7ec712b3e5cd71dac86de3feeb60cc03578">(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)})(window,document,'script','//www.google-analytics.com/analytics.js','ga');ga('create','UA-69387992-20','https://help.oclc.org/',{allowLinker:true});ga('send','pageview');ga('create','UA-65721316-23','help.oclc.org',{name:'mtTracker',allowLinker:true});ga('mtTracker.require','linker');ga('mtTracker.set', 'anonymizeIp', true);ga('mtTracker.send','pageview');document.addEventListener('mindtouch-web-widget:f1:loaded',function(e){var t=e.data||{},d=t.widget;d&&''!==t.embedId&&document.addEventListener('mindtouch-web-widget:f1:clicked',function(e){var t=(e.data||{}).href;if(t){var n=document.createElement('a');n.setAttribute('href',t),'expert-help.nice.com'===n.hostname&&(e.preventDefault(),ga('linker:decorate',n),d.open(n.href))}})});</script> </head> <body class="columbia-page-main columbia-article-topic-guide columbia-breadcrumb-home-discoveryandreference-picarta-troubleshooting columbia-live no-touch columbia-lang-en-us columbia-skin-grape"> <div class="grape-messaging"> </div> <div class="grape-header-custom"><div class="header_microbar iparsys parsys"><div class="header_microbar iparsys parsys"><div class="sitebar parbase section"><section class="micro-bar" id="micro-bar"><div class="cont-page mod" id="sitebar-contents"><div class="elm-nav-container"><div id="oclc-return"><a title="OCLC.org Home" href="https://www.oclc.org" target="_blank" rel="external noopener nofollow" class="link-https">OCLC.org</a><ul id="sitebar-sites" style="display: none; "><li><a title="" href="https://www.oclc.org" target="_blank" rel="external noopener nofollow" class="link-https"><span class="oclc-return-home">OCLC.org Home</span></a></li><li><a title="" href="https://community.oclc.org/" target="_blank" rel="external noopener nofollow" class="link-https">Community Center</a></li><li><a title="" href="https://www.oclc.org/developer/home.en.html" target="_blank" rel="external noopener nofollow" class="link-https">Developer Network</a></li><li><a title="" href="https://www.oclc.org/research/home.html" target="_blank" rel="external noopener nofollow" class="link-https">Research</a></li><li><a title="" href="https://www.webjunction.org/home.html" target="_blank" rel="external noopener nofollow" class="link-https">WebJunction</a></li></ul></div></div></div></section></div></div></div><nav class="elm-nav mindtouch-header"><div class="elm-nav-container"><div class="company-logo-container"><a class="internal" href="https://help.oclc.org/" rel="internal"><img src="https://help.oclc.org/@api/deki/site/logo.png?default=https://a.mtstatic.com/skins/styles/elm/logo.svg%3F_%3D76f77a33377b2f0da26a22ff3a2c3345f92f980b:site_10606" alt="OCLC Logo" /></a></div><div><div class="selected-region-dd"><p class="selected-region"><a class="selected-region-title" id="selected-region-title">English</a></p><ul class="languagepicker"><a class="language" id="en" href="#"><li><span language="en">English</span></li></a><a class="language" id="fr" href="#"><li><span language="fr">Français</span></li></a><a class="language" id="de" href="#" style="display:none;"><li><span language="de">Deutsch</span></li></a><a class="language" id="it" href="#" style="display:none;"><li><span language="it">Italiano</span></li></a><a class="language" id="es" href="#" style="display:none;"><li><span language="es">Español</span></li></a><a class="language" id="nl" href="#" style="display:none;"><li><span language="nl">Nederlands</span></li></a></ul></div></div><ul class="mindtouch-site-nav"><li><a title="Find release notes for OCLC products and services." target="_blank" href="https://help.oclc.org/Librarian_Toolbox/Release_notes" rel="internal">Release Notes</a></li><li><a href="https://oclc.service-now.com/status" target="_blank" rel="external noopener nofollow" class="link-https">System Status Dashboard</a></li><li><a onclick="ga('send', 'event', 'External Link', 'Click', 'Contact OCLC Support', '0');" class="internal" href="https://help.oclc.org/Librarian_Toolbox/Contact_OCLC_Support" rel="internal">Contact OCLC Support</a></li></ul></div></nav> <script type="text/javascript">/*<![CDATA[*/ $(function() { $('.tool-tip-link').tooltip(); }); $(document).ready(function(){ /* OCLC sitebar menu */ $('#oclc-return').hoverIntent( function() { $('#sitebar-sites').show(); return false; }, function() { $('#sitebar-sites').hide(); return false; } ); });/*]]>*/</script> <script>/*<![CDATA[*/if (window.location.host == 'help.oclc.org' || window.location.host == 'oclc-sandbox.mindtouch.us') {var priorSelection='';}/*]]>*/</script> <script type="text/javascript">/*<![CDATA[*/ /** * Get a cookie by name * @param {string} cName - Cookie name * @returns cookie value */ function getCookie(cName) { var name = cName + "="; var decodedCookie = decodeURIComponent(document.cookie); var ca = decodedCookie.split(';'); for (var i = 0; i < ca.length; i++) { var c = ca[i]; while (c.charAt(0) == ' ') { c = c.substring(1); } if (c.indexOf(name) == 0) { return c.substring(name.length, c.length); } } return ""; } /** * Set a cookie * @param {string} cName - Cookie name * @param {string} cValue - Cookie value * @param {number} expDays - Expiration time in days */ function setCookie(cName, cValue, expDays) { var date = new Date(); date.setTime(date.getTime() + (expDays * 24 * 60 * 60 * 1000)); var expires = "expires=" + date.toUTCString(); document.cookie = cName + "=" + cValue + ";" + expires + ";path=/"; } /** * Get current site language from url */ const smartlingFr = 'fr-b1887160206b09594.getsmartling.com'; const smartlingDe = 'de-b18871602cd1cb2ef.getsmartling.com'; const smartlingEs = 'es-b18871602e48673f2.getsmartling.com'; const smartlingIt = 'it-it-b1887160218846635.getsmartling.com'; const smartlingNl = 'nl-b18871602833bab44.getsmartling.com'; var thisSiteLanguage = ''; // "help.oclc.org" is getting converted to other domains when in another language site // Separating help.oclc.org stops whatever is converting the string if ([('help' + '.oclc.org'), 'oclc-sandbox.mindtouch.us'].includes(window.location.host)) { thisSiteLanguage = 'en'; document.getElementById('selected-region-title').innerText = 'English'; } else if (['help-fr.oclc.org', smartlingFr].includes(window.location.host)) { thisSiteLanguage = 'fr'; document.getElementById('selected-region-title').innerText = 'Fran莽ais'; } else if (['help-de.oclc.org', smartlingDe].includes(window.location.host)) { thisSiteLanguage = 'de'; document.getElementById('selected-region-title').innerText = 'Deutsch'; } else if (['help-es.oclc.org', smartlingEs].includes(window.location.host)) { thisSiteLanguage = 'es'; document.getElementById('selected-region-title').innerText = 'Espa帽ol'; } else if (['help-it.oclc.org', smartlingIt].includes(window.location.host)) { thisSiteLanguage = 'it'; document.getElementById('selected-region-title').innerText = 'Italiano'; } else if (['help-nl.oclc.org', smartlingNl].includes(window.location.host)) { thisSiteLanguage = 'nl'; document.getElementById('selected-region-title').innerText = 'Nederlands'; } /** * Go to selected language and set cookie for that language */ function goToLanguage(language) { const path = window.location.pathname; setCookie("oclc_helpsite", language, 2); if (language == 'en' && thisSiteLanguage != 'en') { setCookie("oclc_helpsite", "en", 2); // "help.oclc.org" is getting converted to other domains when in another language site // Separating help.oclc.org stops whatever is converting the string window.location = 'https://help' + '.oclc.org' + path + '?sl=en'; } else if (language == 'fr' && thisSiteLanguage != 'fr') { setCookie("oclc_helpsite", "fr", 2); window.location = 'https://help-fr.oclc.org' + path + '?sl=fr'; } else if (language == 'de' && thisSiteLanguage != 'de') { setCookie("oclc_helpsite", "de", 2); window.location = 'https://help-de.oclc.org' + path + '?sl=de'; } else if (language == 'es' && thisSiteLanguage != 'es') { setCookie("oclc_helpsite", "es", 2); window.location = 'https://help-es.oclc.org' + path + '?sl=es'; } else if (language == 'it' && thisSiteLanguage != 'it') { setCookie("oclc_helpsite", "it", 2); window.location = 'https://help-it.oclc.org' + path + '?sl=it'; } else if (language == 'nl' && thisSiteLanguage != 'nl') { setCookie("oclc_helpsite", "nl", 2); window.location = 'https://help-nl.oclc.org' + path + '?sl=nl'; } } /** * Set cookie from prior language selection */ if (typeof priorSelection == 'undefined') { priorSelection = '' } if (priorSelection != '') { setCookie('oclc_helpsite', priorSelection, 2); } /** * Change language based on browser's preferred language */ var userPreferredLang = navigator.languages && navigator.languages[0] || navigator.language || navigator.userLanguage; // if (getCookie("oclc_helpsite") != thisSiteLanguage) {} if (getCookie("oclc_helpsite") == '' || getCookie("oclc_helpsite") == undefined) { if (userPreferredLang.toLowerCase().includes('en')) { goToLanguage('en'); } else if (userPreferredLang.toLowerCase().includes('fr')) { goToLanguage('fr'); } else if (userPreferredLang.toLowerCase().includes('de')) { goToLanguage('de'); } else if (userPreferredLang.toLowerCase().includes('es')) { goToLanguage('es'); } else if (userPreferredLang.toLowerCase().includes('it')) { goToLanguage('it'); } else if (userPreferredLang.toLowerCase().includes('nl')) { goToLanguage('nl'); } } $(function () { $('.selected-region-dd').hover(function () { var show = $('.languagepicker'); show.toggle(); }); /** * Change language on click of language selector */ $('.language li').click(function () { var clickedLanguage = $(this).children("span").attr('language'); goToLanguage(clickedLanguage); }); });/*]]>*/</script> </div> <div class="grape-header grape-wrapper"> <div class="grape-header-container grape-wrapper-container"> <div class="grape-site-logo"> <a class="logo-anonymous" href="/" title="OCLC Support"> <img class="mt-cdn" src="https://a.mtstatic.com/@public/production/site_10606/1510500640-logo.png" alt="OCLC Support" title="OCLC Support"> </a> </div> <div class="grape-site-navigation"> <ul class="mt-site-nav"> <li class="mt-login-sign-in"> <a class="mt-icon-quick-sign-in" href="https://help.oclc.org/@app/saml/login?returnto=https%3A%2F%2Fhelp.oclc.org%2FDiscovery_and_Reference%2FPiCarta%2FTroubleshooting" title="Sign in"> Sign in </a> </li> <li class="mt-login-forgot-password"> <a class="mt-icon-login-forgot-password" href="https://help.oclc.org/Special:UserPassword" title="Retrieve lost password"> Forgot password </a> </li> </ul> </div> <div class="grape-site-search"> <div class="mt-quick-search-container"> <form action="/Special:Search"> <input name="path" id="mt-search-path" type="hidden" value="" /> <label class="mt-label" for="mt-site-search-input"> Search </label> <input class="mt-text mt-search search-field" name="q" id="mt-site-search-input" placeholder="How can we help you?" type="search" /> <button class="mt-button ui-button-icon mt-icon-site-search-button search-button" type="submit"> Search </button> </form> </div> </div> </div> <div class="grape-site-nav grape-wrapper-container"> <ul class="mt-breadcrumbs"> <li> <a href="https://help.oclc.org/"> <span class="mt-icon-article-category mt-icon-article-home"></span> Home </a> </li> <li> <a href="https://help.oclc.org/Discovery_and_Reference"> <span class="mt-icon-article-category"></span> Discovery and Reference </a> </li> <li> <a href="https://help.oclc.org/Discovery_and_Reference/PiCarta"> <span class="mt-icon-article-category"></span> PiCarta </a> </li> </ul> </div> </div> <div class="grape-content grape-wrapper"> <div class="grape-content-container grape-wrapper-container"> <div id="flash-messages"><div class="dekiFlash"></div></div> <h1 id="title" class="no-edit" style="visibility: visible;"> Troubleshooting </h1> <div class="mt-last-updated"> <strong>Last updated:</strong> <span class="modified mt-last-updated-timestamp" data-timestamp="2018-06-19T20:16:41Z"></span> </div> <div class="mt-content-header"> <div id="machine-translation-message" class="highlight-box highlight-box--subtle" style="display:none;">The translation on this website may be generated by machine translation. The quality and accuracy of machine translation can vary significantly from one text to another. Read the page in original English <a onclick="goToLanguage('en')">here</a>.</div> <script type="text/javascript">/*<![CDATA[*/ // Determine if machine translation message should be shown function displayMachineTranslationMessage() { // Show if Italian, excluding certain pages if (thisSiteLanguage == 'it' && !document.querySelector('.columbia-page-home')) { document.querySelector('#machine-translation-message').style.display = null; } } displayMachineTranslationMessage();/*]]>*/</script> </div> <div class="mt-content-side"></div> <div id="mt-toc-container" data-title="Table of contents" data-collapsed="true"> <button class="mt-toggle mt-summary-toggle ui-button-icon mt-toggle-expand">Table of contents</button> <div class="mt-toc-content mt-collapsible-section mt-toc-hide"> <ol><li><a href="#Content_type:_FAQ_.26_Troubleshooting" rel="internal">Content type: FAQ & Troubleshooting</a></li><li><a href="#Article_type:_FAQ" rel="internal">Article type: FAQ</a></li><li><a href="#Article_type:_Troubleshooting" rel="internal">Article type: Troubleshooting</a></li></ol> </div> </div> <div id="page-top"> <div id="topic"> <div id="pageText"> <div class="mt-page-summary"><div class="mt-page-overview">Find frequently asked questions (FAQ) and troubleshooting steps (Troubleshooting).</div></div> <div id="mt-guide-tabs" class="noindex" data-ga-action="Guide tabs"><div class="mt-guide-tabs-container mt-tabs" data-page-id="11152" data-tabs-configuration-key="mindtouch#idf.guideTabs"><ul class="mt-guide-tabs-selectors"><li class="mt-guide-tab ui-state-default " data-guid="f77b7301-424b-10dd-8b63-5b83423fe601" data-template-path="MindTouch/IDF3/Views/Classification" data-template-title="All" data-settings="{"classification":"contenttype","type":"faq"}"><a href="#f77b7301-424b-10dd-8b63-5b83423fe601" class="mt-guide-tab-link mt-no-scroll" data-ga-label="Tab Classification 1">All</a></li><li class="mt-guide-tab ui-state-default " data-guid="1611eba8-1a02-cfbe-fb4a-300aa70cde76" data-template-path="MindTouch/IDF3/Views/Classification" data-template-title="FAQ" data-settings="{"classification":"article","type":"howto"}"><a href="#1611eba8-1a02-cfbe-fb4a-300aa70cde76" class="mt-guide-tab-link mt-no-scroll" data-ga-label="Tab Classification 2">FAQ</a></li><li class="mt-guide-tab ui-state-default " data-guid="577574b0-f2f6-53b4-3818-e4a7ffe78f83" data-template-path="MindTouch/IDF3/Views/Classification" data-template-title="Troubleshooting" data-settings="{"classification":"article","type":"reference"}"><a href="#577574b0-f2f6-53b4-3818-e4a7ffe78f83" class="mt-guide-tab-link mt-no-scroll" data-ga-label="Tab Classification 3">Troubleshooting</a></li></ul><div id="f77b7301-424b-10dd-8b63-5b83423fe601" class="mt-guide-content"><div class="noindex"><span id="Content_type:_FAQ_.26_Troubleshooting"></span><h5 class="mt-classification-heading">Content type: FAQ & Troubleshooting</h5><ul class="mt-classification-listings mt-guide-listings"><li data-page-id="46645"><a title="De link naar de PiCarta website is niet meer geldig" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/PiCarta/Troubleshooting/De_link_naar_de_website_PiCarta_is_niet_meer_geldig" rel="internal"><span class="mt-icon-article-faq"></span>De link naar de PiCarta website is niet meer geldig</a><span class="mt-classification-overview"></span></li><li data-page-id="17305"><a title="De OPC link vanuit PiCarta doet het niet, wat nu?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/PiCarta/Troubleshooting/De_OPC_link_vanuit_PiCarta_doet_het_niet%2C_wat_nu%3F" rel="internal"><span class="mt-icon-article-faq"></span>De OPC link vanuit PiCarta doet het niet, wat nu?</a><span class="mt-classification-overview"></span></li><li data-page-id="12770"><a title="Hoe kan ik een IP adres wijziging doorgeven?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/PiCarta/Troubleshooting/Hoe_kan_ik_een_IP_adres_wijziging_doorgeven" rel="internal"><span class="mt-icon-article-faq"></span>Hoe kan ik een IP adres wijziging doorgeven?</a><span class="mt-classification-overview"></span></li><li data-page-id="13417"><a title="Hoe maak ik een SDI-aanvraag voor een tijdschrift aan?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/PiCarta/Troubleshooting/Hoe_maak_ik_een_SDI-aanvraag_voor_een_tijdschrift_aan%3F" rel="internal"><span class="mt-icon-article-faq"></span>Hoe maak ik een SDI-aanvraag voor een tijdschrift aan?</a><span class="mt-classification-overview"></span></li></ul></div></div><div id="1611eba8-1a02-cfbe-fb4a-300aa70cde76" class="mt-guide-content"><div class="noindex"><span id="Article_type:_FAQ"></span><h5 class="mt-classification-heading">Article type: FAQ</h5><ul class="mt-classification-listings mt-guide-listings"><li data-page-id="46645"><a title="De link naar de PiCarta website is niet meer geldig" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/PiCarta/Troubleshooting/De_link_naar_de_website_PiCarta_is_niet_meer_geldig" rel="internal"><span class="mt-icon-article-howto"></span>De link naar de PiCarta website is niet meer geldig</a><span class="mt-classification-overview"></span></li><li data-page-id="17305"><a title="De OPC link vanuit PiCarta doet het niet, wat nu?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/PiCarta/Troubleshooting/De_OPC_link_vanuit_PiCarta_doet_het_niet%2C_wat_nu%3F" rel="internal"><span class="mt-icon-article-howto"></span>De OPC link vanuit PiCarta doet het niet, wat nu?</a><span class="mt-classification-overview"></span></li><li data-page-id="12770"><a title="Hoe kan ik een IP adres wijziging doorgeven?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/PiCarta/Troubleshooting/Hoe_kan_ik_een_IP_adres_wijziging_doorgeven" rel="internal"><span class="mt-icon-article-howto"></span>Hoe kan ik een IP adres wijziging doorgeven?</a><span class="mt-classification-overview"></span></li><li data-page-id="13417"><a title="Hoe maak ik een SDI-aanvraag voor een tijdschrift aan?" class="mt-classification-link internal" href="https://help.oclc.org/Discovery_and_Reference/PiCarta/Troubleshooting/Hoe_maak_ik_een_SDI-aanvraag_voor_een_tijdschrift_aan%3F" rel="internal"><span class="mt-icon-article-howto"></span>Hoe maak ik een SDI-aanvraag voor een tijdschrift aan?</a><span class="mt-classification-overview"></span></li></ul></div></div><div id="577574b0-f2f6-53b4-3818-e4a7ffe78f83" class="mt-guide-content"><div class="noindex"><span id="Article_type:_Troubleshooting"></span><h5 class="mt-classification-heading">Article type: Troubleshooting</h5><ul class="mt-classification-listings mt-guide-listings"></ul></div></div></div></div><script type="application/json" id="mt-localizations-guide-tabs-settings">/*<![CDATA[*/{"MindTouch.IDF3.label.guide.settings.classifications":"Classification settings","MindTouch.IDF3.label.guide.settings.learningpath":"Path settings","MindTouch.IDF3.label.overview.max.count":"{0} characters remaining.","MindTouch.IDF3.label.overview.max.count.over":"Warning. {0} characters will be truncated.","MindTouch.LearningPath.dialog.remove.cancel":"Cancel","MindTouch.LearningPath.dialog.remove.confirm":"OK","MindTouch.LearningPath.dialog.remove.header":"Remove path","MindTouch.LearningPath.dialog.remove.message":"You are about to remove this path from this guide."}/*]]>*/</script> </div> </div> </div> <div class="mt-content-footer"> <p> </p> </div> <ol class="grape-meta-data grape-meta-article-navigation"> <li class="grape-back-to-top"><a class="mt-icon-back-to-top" href="#title" id="mt-back-to-top" title="Jump back to top of this article">Back to top</a></li> <li class="grape-article-pagination"><ul class="mt-article-pagination"> <li class="mt-pagination-previous"> <a class="mt-icon-previous-article" href="https://help.oclc.org/Discovery_and_Reference/PiCarta/Documentatie" title="Documentatie"><span>Documentatie</span></a> </li> <li class="mt-pagination-next"> <a class="mt-icon-next-article" href="https://help.oclc.org/Discovery_and_Reference/PiCarta/Troubleshooting/De_link_naar_de_website_PiCarta_is_niet_meer_geldig" title="De link naar de PiCarta website is niet meer geldig"><span>De link naar de PiCarta website is niet meer geldig</span></a> </li> </ul> </li> </ol> </div> </div> <div class="grape-footer grape-wrapper"> <div class="grape-wrapper-container"> <ol> <li class="grape-footer-copyright">© Copyright 2024 OCLC Support</li> <li class="grape-footer-powered-by"><a href="https://mindtouch.com/demo" class="mt-poweredby product " title="MindTouch" target="_blank"> Powered by CXone Expert <span class="mt-registered">®</span> </a></li> </ol> </div> </div> <div class="grape-footer-custom"><div class="footer iparsys parsys"><div class="footer section"><footer class="page-footer"><div class="divider blue-green"><div class="bar-1"></div><div class="bar-2"></div></div><div class="footer-banner"><div class="elm-nav-container"><div><h3>Stay in the know</h3><p>Get the latest product updates, research, events, and much more—right to your inbox.</p></div><a href="https://www.oclc.org/en/email.html?utm_campaign=email-subscription-web-organic&utm_medium=digital&utm_source=webpage-email-sub&utm_content=email-subscription-footer-button&utm_term=en" target="_blank" rel="external noopener nofollow" class="ui-button-primary link-https">Subscribe now</a></div></div><div class="elm-nav-container"><div class="parsyscolumncontrol section"><div class="parsys_column cq-colctrl-lt6"><div class="parsys_column cq-colctrl-lt6-c0"><div class="col0 parsys"><div class="text parbase section"><p><a title="OCLC.org Home" href="https://www.oclc.org/" target="_blank" rel="external noopener nofollow" class="link-https"><img src="https://www.oclc.org/content/dam/oclc/design-images/home-page/footer-logo.png" alt="OCLC logo" class="img-nobrdr" /></a></p></div></div></div><div class="parsys_column cq-colctrl-lt6-c1"><div class="col1 parsys"><div class="text parbase section"><div style="padding: 25px 0 0 0;"><div class="other-accounts" style="float: left;"><a title="Like us on Facebook" href="http://www.facebook.com/pages/OCLC/20530435726" target="_blank" rel="external noopener nofollow" class="external"><img class="img-nobrdr" src="https://www.oclc.org/content/dam/common/images/social-icons/footer/footer-facebook.png" alt="Facebook" style="margin: 0 5px 0 0;" /></a><a title="Watch videos on YouTube" href="http://www.youtube.com/OCLCvideo" target="_blank" rel="external noopener nofollow" class="external"><img class="img-nobrdr" src="https://www.oclc.org/content/dam/common/images/social-icons/footer/footer-youtube.png" alt="YouTube" style="margin: 0 5px 0 0;" /></a><a title="Connect with us on LinkedIn" href="https://www.linkedin.com/company/oclc" target="_blank" rel="external noopener nofollow" class="link-https"><img class="img-nobrdr" src="https://www.oclc.org/content/dam/common/images/social-icons/footer/footer-linkedin.png" alt="LinkedIn" style="margin: 0 2px 0 0;" /></a><a title="Connect with us on Instagram" href="https://www.instagram.com/oclc_global/" target="_blank" rel="external noopener nofollow" class="link-https"><img class="img-nobrdr" src="https://www.oclc.org/content/dam/common/images/social-icons/footer/footer-instagram.png" alt="Instagram" style="margin: 0 5px 0 0;" /></a><a title="Read our blog" href="https://blog.oclc.org/next/" target="_blank" rel="external noopener nofollow" class="link-https"><img class="img-nobrdr" src="https://www.oclc.org/content/dam/common/images/social-icons/footer/footer-blog.png" alt="Next blog" style="margin: 0 5px 0 0;" /></a><a style="display: none" title="Subscribe to email updates" href="https://www.oclc.org/en/email.html" target="_blank" rel="external noopener nofollow" class="link-https"><img class="img-nobrdr" src="https://www.oclc.org/content/dam/common/images/social-icons/footer/footer-mail.png" alt="Email" style="margin: 0 5px 0 0;" /></a><a href="https://www.oclc.org/en/rss.html" target="_blank" rel="external noopener nofollow" class="link-https"><img title="Choose your news with RSS feeds" class="img-nobrdr" src="https://www.oclc.org/content/dam/common/images/social-icons/footer/footer-rss.png" alt="RSS feeds" height="34" width="29" /></a></div></div><div style="clear: both;"> </div></div><div class="text parbase section"><div class="copyright"><p class="sl_swap" id="Copyright-Link"><a title="Read the OCLC copyright policy" href="https://www.oclc.org/en/policies/copyright.html" target="_blank" rel="external noopener nofollow" class="link-https">© 2024 OCLC</a></p><p class="sl_swap" id="Trademarks-Link"><a title="View the OCLC and Affiliate Trademarks and Service Marks PDF" href="https://www.oclc.org/en/policies/trademarks.html" target="_blank" rel="external noopener nofollow" class="link-https">Domestic and international trademarks and/or service marks of OCLC, Inc. and its affiliates</a></p><ul><li class="sl_swap" id="Cookies-Link"><a href="https://policies.oclc.org/en/privacy/cookie-statement.html" target="_blank" rel="external noopener nofollow" class="link-https">Cookie notice</a></li><li class="sl_swap" id="Cookies-List-Settings"><a href="https://policies.oclc.org/en/privacy/cookie-statement/oclc-org-cookie-list.html" target="_blank" rel="external noopener nofollow" class="link-https">Cookie list and settings</a></li><li class="sl_swap" id="Privacy-Link"><a href="https://www.oclc.org/en/policies/privacy.html" target="_blank" rel="external noopener nofollow" class="link-https">Privacy policy</a></li><li class="sl_swap" id="Accessibility-Link"><a href="https://www.oclc.org/en/policies/accessibility.html" target="_blank" rel="external noopener nofollow" class="link-https">Accessibility statement</a></li><li class="sl_swap" id="ISO-Link"><a href="https://www.oclc.org/en/trust/compliance.html#trust-certifications" target="_blank" rel="external noopener nofollow" class="link-https">ISO 27001 Certificate</a></li><li class="sl_hide"><a rel="custom nofollow" href="https://help.oclc.org/@app/saml/login?returnto=https%3A%2F%2Fhelp.oclc.org%2FDiscovery_and_Reference%2FPiCarta%2FTroubleshooting">Sign in</a></li></ul></div></div></div></div></div></div></div></footer></div></div> </div> <script>/*<![CDATA[*/ $(document).ready(function() { // Expandable list var pageEdit = $("body").hasClass("page-mode-editor"); $('.expand-list').find('dd').hide(); $('.expand-list').find('dt').on('click', function() { $(this).toggleClass('expanded'); $(this).next().fadeToggle('fast'); }); }); // AEM redirect function // Total seconds to wait var seconds = 10; var editMode = $("body").hasClass("elm-user-pro-edit"); var countDown = $("#countdown").length; var redirectUrl = $(".redirect-aem-url").attr("href"); function countdown() { seconds = seconds - 1; if (seconds < 0) { // Change your redirection link here window.location = redirectUrl; } else { // Update remaining seconds document.getElementById("countdown").innerHTML = seconds; // Count down using javascript window.setTimeout("countdown()", 1000); } } if (editMode) { // Do nothing } else { if (countDown) { // Run countdown function countdown(); } }; /*]]>*/</script> <script src="https://help.oclc.org/@api/deki/files/2123/mylist-player.js?origin=mt-web"></script> </body> </html>