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aria-current="page" class="elementor-sub-item elementor-item-anchor">Calibration Service</a></li></ul></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-3490"><a href="https://nanozen.com/services/" class="elementor-item">Services</a><ul class="sub-menu elementor-nav-menu--dropdown"><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-3199"><a href="https://nanozen.com/service/#custom-dust-service" class="elementor-sub-item elementor-item-anchor">Custom Dust Service</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-3195"><a href="https://nanozen.com/service/#training-services" class="elementor-sub-item elementor-item-anchor">Training Services</a></li></ul></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4268"><a href="https://nanozen.com/learn/" class="elementor-item">Library</a><ul class="sub-menu 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href="https://nanozen.com/videos/" class="elementor-sub-item">Instructional Videos</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2706"><a href="https://nanozen.com/newsletter/" class="elementor-sub-item">Nanozette Newsletter</a></li></ul></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-2903"><a href="https://nanozen.com/company/" class="elementor-item">About</a><ul class="sub-menu elementor-nav-menu--dropdown"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-103"><a href="https://nanozen.com/company/" class="elementor-sub-item">Company</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-112"><a href="https://nanozen.com/events/" class="elementor-sub-item">Notable Events</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-4741"><a href="https://nanozen.com/covid-safety-plan/" class="elementor-sub-item">Covid Safety Plan</a></li></ul></li></ul></nav><div class="elementor-menu-toggle" role="button" tabindex="0" aria-label="Menu Toggle" aria-expanded="false"> <svg aria-hidden="true" role="presentation" class="elementor-menu-toggle__icon--open e-font-icon-svg e-eicon-menu-bar" viewBox="0 0 1000 1000" xmlns="http://www.w3.org/2000/svg"><path d="M104 333H896C929 333 958 304 958 271S929 208 896 208H104C71 208 42 237 42 271S71 333 104 333ZM104 583H896C929 583 958 554 958 521S929 458 896 458H104C71 458 42 487 42 521S71 583 104 583ZM104 833H896C929 833 958 804 958 771S929 708 896 708H104C71 708 42 737 42 771S71 833 104 833Z"></path></svg><svg aria-hidden="true" role="presentation" class="elementor-menu-toggle__icon--close e-font-icon-svg e-eicon-close" viewBox="0 0 1000 1000" xmlns="http://www.w3.org/2000/svg"><path d="M742 167L500 408 258 167C246 154 233 150 217 150 196 150 179 158 167 167 154 179 150 196 150 212 150 229 154 242 171 254L408 500 167 742C138 771 138 800 167 829 196 858 225 858 254 829L496 587 738 829C750 842 767 846 783 846 800 846 817 842 829 829 842 817 846 804 846 783 846 767 842 750 829 737L588 500 833 258C863 229 863 200 833 171 804 137 775 137 742 167Z"></path></svg> <span class="elementor-screen-only">Menu</span></div><nav class="elementor-nav-menu--dropdown elementor-nav-menu__container" aria-hidden="true"><ul id="menu-2-4bcc0c4c" class="elementor-nav-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-2498"><a href="https://nanozen.com/solutions-overview/" class="elementor-item" tabindex="-1">Solutions</a><ul class="sub-menu elementor-nav-menu--dropdown"><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-3708"><a href="https://nanozen.com/solutions/" class="elementor-sub-item" tabindex="-1">Overview</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2913"><a href="https://nanozen.com/mining/" class="elementor-sub-item" tabindex="-1">Mining</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2914"><a href="https://nanozen.com/factories/" class="elementor-sub-item" tabindex="-1">Factories</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4093"><a href="https://nanozen.com/pharmaceutical/" class="elementor-sub-item" tabindex="-1">Pharmaceutical</a><ul class="sub-menu elementor-nav-menu--dropdown"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-4549"><a href="https://nanozen.com/real-time-containment-verification/" class="elementor-sub-item" tabindex="-1">Containment Verification</a></li></ul></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2916"><a href="https://nanozen.com/construction/" class="elementor-sub-item" tabindex="-1">Construction</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2917"><a href="https://nanozen.com/oil-gas/" class="elementor-sub-item" tabindex="-1">Oil & Gas</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2919"><a href="https://nanozen.com/forestry-wildfire/" class="elementor-sub-item" tabindex="-1">Forestry / Wildfire</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2915"><a href="https://nanozen.com/foundries/" class="elementor-sub-item" tabindex="-1">Foundries</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2920"><a href="https://nanozen.com/environmental/" class="elementor-sub-item" tabindex="-1">Environmental</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-4406"><a href="https://nanozen.com/esg-performance-improvements/" class="elementor-sub-item" tabindex="-1">ESG Performance Improvements</a></li></ul></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-3407"><a href="https://nanozen.com/products/" class="elementor-item" tabindex="-1">Products</a><ul class="sub-menu elementor-nav-menu--dropdown"><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-3710"><a href="https://nanozen.com/products/" class="elementor-sub-item" tabindex="-1">Overview</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-58"><a href="https://nanozen.com/dustcount-9000/" class="elementor-sub-item" tabindex="-1">DustCount 9000</a></li></ul></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-4586"><a href="https://nanozen.com/sales-contact/" class="elementor-item" tabindex="-1">Sales</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-61 current_page_item current-menu-ancestor current-menu-parent current_page_parent current_page_ancestor menu-item-has-children menu-item-98"><a href="https://nanozen.com/support/" aria-current="page" class="elementor-item elementor-item-active" tabindex="-1">Support</a><ul class="sub-menu elementor-nav-menu--dropdown"><li class="menu-item menu-item-type-custom menu-item-object-custom current-menu-item menu-item-3544"><a href="https://nanozen.com/support/#product-support" aria-current="page" class="elementor-sub-item elementor-item-anchor" tabindex="-1">Product Support</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom current-menu-item menu-item-3196"><a href="https://nanozen.com/support/#repair-services" aria-current="page" class="elementor-sub-item elementor-item-anchor" tabindex="-1">Repair Service</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom current-menu-item menu-item-3245"><a href="https://nanozen.com/support/#annual-calibration" aria-current="page" class="elementor-sub-item elementor-item-anchor" tabindex="-1">Calibration Service</a></li></ul></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-3490"><a href="https://nanozen.com/services/" class="elementor-item" tabindex="-1">Services</a><ul class="sub-menu elementor-nav-menu--dropdown"><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-3199"><a href="https://nanozen.com/service/#custom-dust-service" class="elementor-sub-item elementor-item-anchor" tabindex="-1">Custom Dust Service</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-3195"><a href="https://nanozen.com/service/#training-services" class="elementor-sub-item elementor-item-anchor" tabindex="-1">Training Services</a></li></ul></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4268"><a href="https://nanozen.com/learn/" class="elementor-item" tabindex="-1">Library</a><ul class="sub-menu elementor-nav-menu--dropdown"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3700"><a href="https://nanozen.com/learn/" class="elementor-sub-item" tabindex="-1">Learn</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-114"><a href="https://nanozen.com/blog/" class="elementor-sub-item" tabindex="-1">Blog</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3819"><a href="https://nanozen.com/standard-methods/" class="elementor-sub-item" tabindex="-1">Standard Methods</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2994"><a href="https://nanozen.com/application-notes/" class="elementor-sub-item" tabindex="-1">Application Notes</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2998"><a href="https://nanozen.com/feature-descriptions/" class="elementor-sub-item" tabindex="-1">Feature Descriptions</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2718"><a href="https://nanozen.com/videos/" class="elementor-sub-item" tabindex="-1">Instructional Videos</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2706"><a href="https://nanozen.com/newsletter/" class="elementor-sub-item" tabindex="-1">Nanozette Newsletter</a></li></ul></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-2903"><a href="https://nanozen.com/company/" class="elementor-item" tabindex="-1">About</a><ul class="sub-menu elementor-nav-menu--dropdown"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-103"><a href="https://nanozen.com/company/" class="elementor-sub-item" tabindex="-1">Company</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-112"><a href="https://nanozen.com/events/" class="elementor-sub-item" tabindex="-1">Notable Events</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-4741"><a href="https://nanozen.com/covid-safety-plan/" class="elementor-sub-item" tabindex="-1">Covid Safety Plan</a></li></ul></li></ul></nav></div></div></div></div><div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-48121221" data-id="48121221" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-1107262a elementor-align-center elementor-hidden-phone elementor-widget elementor-widget-button" data-id="1107262a" data-element_type="widget" data-widget_type="button.default"><div class="elementor-widget-container"><div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://nanozen.com/contact-us/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">CONTACT US</span> </span> </a></div></div></div></div></div></div></section></div><main id="content" class="site-main post-61 page type-page status-publish hentry"><div class="page-content"><div data-elementor-type="wp-page" data-elementor-id="61" class="elementor elementor-61" data-elementor-post-type="page"><section class="elementor-section elementor-top-section elementor-element elementor-element-8bae758 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="8bae758" data-element_type="section" data-settings="{"background_background":"classic","_ha_eqh_enable":false}"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ef85cfb" data-id="ef85cfb" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><section class="elementor-section elementor-inner-section elementor-element elementor-element-4557aaf elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4557aaf" data-element_type="section" data-settings="{"_ha_eqh_enable":false}"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-af95746" data-id="af95746" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-284a0ebd elementor-widget elementor-widget-heading" data-id="284a0ebd" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h4 class="elementor-heading-title elementor-size-default">We are here to help!</h4></div></div><div class="elementor-element elementor-element-7f182fb6 elementor-widget elementor-widget-text-editor" data-id="7f182fb6" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><p>Our service and support teams are staffed by a dedicated group of service professionals who are committed to delivering the highest quality of customer service and repairs that help keep your dust monitors performing their best year after year.</p><p>Should you need assistance with your DustCount product, our product support staff is here to help. To submit a support request please click on the button below.聽</p></div></div><div class="elementor-element elementor-element-db188ce elementor-mobile-align-justify elementor-align-center elementor-widget elementor-widget-button" data-id="db188ce" data-element_type="widget" data-widget_type="button.default"><div class="elementor-widget-container"><div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://nanozen.com/post-sales-support-request-form/" data-formname="RMA"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">SUBMIT SUPPORT REQUEST</span> </span> </a></div></div></div></div></div><div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-b7a72bb" data-id="b7a72bb" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-7b7ee8c4 elementor-widget elementor-widget-image" data-id="7b7ee8c4" data-element_type="widget" data-widget_type="image.default"><div class="elementor-widget-container"> <img fetchpriority="high" decoding="async" width="800" height="400" src="https://nanozen.com/wp-content/uploads/2020/04/AdobeStock_247320322-Cropped-2-to-1-scaled.jpg" class="attachment-large size-large wp-image-3529" alt="" /></div></div></div></div></div></section><section class="elementor-section elementor-inner-section elementor-element elementor-element-53fc56d elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="53fc56d" data-element_type="section" data-settings="{"_ha_eqh_enable":false}"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-bc1de79" data-id="bc1de79" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-0468873 elementor-widget-divider--view-line elementor-widget elementor-widget-divider" data-id="0468873" data-element_type="widget" data-widget_type="divider.default"><div class="elementor-widget-container"><div class="elementor-divider"> <span class="elementor-divider-separator"> </span></div></div></div></div></div></div></section><section class="elementor-section elementor-inner-section elementor-element elementor-element-54679e5 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="54679e5" data-element_type="section" data-settings="{"_ha_eqh_enable":false}"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-dff2914" data-id="dff2914" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-5ef6b1a elementor-widget elementor-widget-heading" data-id="5ef6b1a" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h3 class="elementor-heading-title elementor-size-default">Contact Support</h3></div></div><div class="elementor-element elementor-element-f2891ee elementor-widget elementor-widget-text-editor" data-id="f2891ee" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><p>Toll Free North America:</p><p>+1-844-Nanozen (626-6936)</p><p>Select Option 2 for Support</p><p>聽</p><p>International: +1(778) 650-4385</p><p>Email: <a href="mailto:support@nanozen.com">support@nanozen.com</a></p></div></div></div></div><div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-5a3a66b" data-id="5a3a66b" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-d2516ca elementor-widget elementor-widget-spacer" data-id="d2516ca" data-element_type="widget" data-widget_type="spacer.default"><div class="elementor-widget-container"><div class="elementor-spacer"><div class="elementor-spacer-inner"></div></div></div></div></div></div><div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-f8ac61a" data-id="f8ac61a" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-0b1d885 elementor-widget elementor-widget-heading" data-id="0b1d885" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h3 class="elementor-heading-title elementor-size-default">Regular Business Hours</h3></div></div><div class="elementor-element elementor-element-ad21c13 elementor-widget elementor-widget-text-editor" data-id="ad21c13" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><p>Monday Through Friday</p><p>8 am – 5 pm</p><p>Pacific Standard Time (GMT-8)</p></div></div></div></div></div></section></div></div></div></section><section class="elementor-section elementor-top-section elementor-element elementor-element-0da9a73 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="0da9a73" data-element_type="section" data-settings="{"background_background":"classic","_ha_eqh_enable":false}"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-efbd69a" data-id="efbd69a" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-81b96cc elementor-widget elementor-widget-menu-anchor" data-id="81b96cc" data-element_type="widget" data-widget_type="menu-anchor.default"><div class="elementor-widget-container"><div class="elementor-menu-anchor" id="repair-services"></div></div></div><section class="elementor-section elementor-inner-section elementor-element elementor-element-e057d91 elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="e057d91" data-element_type="section" data-settings="{"background_background":"classic","_ha_eqh_enable":false}"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-f6f9c32" data-id="f6f9c32" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-3856125 elementor-widget elementor-widget-heading" data-id="3856125" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h2 class="elementor-heading-title elementor-size-default">Repair Services</h2></div></div><div class="elementor-element elementor-element-23defbd elementor-widget elementor-widget-text-editor" data-id="23defbd" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><p>All DustCount instruments come with an industry-standard one-year product warranty. If your unit fails or has been damaged, our team will quickly analyze the fault and provide quality in warranty and out of warranty repair service.</p><p>Prior to shipping any unit back to Nanozen please be sure to request an RMA# using the button below.聽</p><p><strong>Repair services include:</strong></p><ul><li>Incoming inspection</li><li>Fault isolation</li><li>Provide fault isolation summary and estimated repair costs for your review and approval</li><li>Repairs are performed by factory-trained personnel with extensive training and experience with Nanozen equipment</li><li>All repair services come with a 90-day warranty</li></ul><p>聽</p><p>To request repair service please click on the Request RMA button below and submit the request. An RMA # will be emailed to you along with instructions on where to ship your device.</p></div></div><div class="elementor-element elementor-element-8b93272 elementor-mobile-align-justify elementor-align-center elementor-widget elementor-widget-button" data-id="8b93272" data-element_type="widget" data-widget_type="button.default"><div class="elementor-widget-container"><div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-md" href="https://nanozen.com/post-sales-support-rma-form/" data-formname="RMA"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">REQUEST RMA</span> </span> </a></div></div></div></div></div><div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-36285d3" data-id="36285d3" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-c0414af elementor-widget elementor-widget-image" data-id="c0414af" data-element_type="widget" data-widget_type="image.default"><div class="elementor-widget-container"> <img decoding="async" width="768" height="480" data-src="https://nanozen.com/wp-content/uploads/2020/04/AdobeStock_114517731.jpeg" class="attachment-medium_large size-medium_large wp-image-4263 lazyload" alt="" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" style="--smush-placeholder-width: 768px; --smush-placeholder-aspect-ratio: 768/480;" /><noscript><img decoding="async" width="768" height="480" src="https://nanozen.com/wp-content/uploads/2020/04/AdobeStock_114517731.jpeg" class="attachment-medium_large size-medium_large wp-image-4263" alt="" /></noscript></div></div></div></div></div></section></div></div></div></section><section class="elementor-section elementor-top-section elementor-element elementor-element-ef1996c elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="ef1996c" data-element_type="section" data-settings="{"background_background":"classic","_ha_eqh_enable":false}"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-45cb031" data-id="45cb031" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-34bf35d elementor-widget elementor-widget-menu-anchor" data-id="34bf35d" data-element_type="widget" data-widget_type="menu-anchor.default"><div class="elementor-widget-container"><div class="elementor-menu-anchor" id="annual-calibration"></div></div></div><section class="elementor-section elementor-inner-section elementor-element elementor-element-4c50d7c elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4c50d7c" data-element_type="section" data-settings="{"_ha_eqh_enable":false}"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2143545" data-id="2143545" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-3239df68 elementor-widget elementor-widget-image" data-id="3239df68" data-element_type="widget" data-widget_type="image.default"><div class="elementor-widget-container"> <img loading="lazy" decoding="async" width="618" height="803" data-src="https://nanozen.com/wp-content/uploads/2020/04/Calibration-Certificate-2.jpg" class="attachment-medium_large size-medium_large wp-image-4350 lazyload" alt="" data-srcset="https://nanozen.com/wp-content/uploads/2020/04/Calibration-Certificate-2.jpg 618w, https://nanozen.com/wp-content/uploads/2020/04/Calibration-Certificate-2-600x780.jpg 600w, https://nanozen.com/wp-content/uploads/2020/04/Calibration-Certificate-2-231x300.jpg 231w" data-sizes="(max-width: 618px) 100vw, 618px" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" style="--smush-placeholder-width: 618px; --smush-placeholder-aspect-ratio: 618/803;" /><noscript><img loading="lazy" decoding="async" width="618" height="803" src="https://nanozen.com/wp-content/uploads/2020/04/Calibration-Certificate-2.jpg" class="attachment-medium_large size-medium_large wp-image-4350" alt="" srcset="https://nanozen.com/wp-content/uploads/2020/04/Calibration-Certificate-2.jpg 618w, https://nanozen.com/wp-content/uploads/2020/04/Calibration-Certificate-2-600x780.jpg 600w, https://nanozen.com/wp-content/uploads/2020/04/Calibration-Certificate-2-231x300.jpg 231w" sizes="(max-width: 618px) 100vw, 618px" /></noscript></div></div></div></div><div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-bf583a0" data-id="bf583a0" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-874b7c6 elementor-widget elementor-widget-heading" data-id="874b7c6" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h2 class="elementor-heading-title elementor-size-default">Annual Calibration</h2></div></div><div class="elementor-element elementor-element-83b0341 elementor-widget elementor-widget-text-editor" data-id="83b0341" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><p>Nanozen DustCount monitors come factory calibrated and are highly reliable and sensitive instruments. We recommend annual cleaning and calibration for optimal performance and accuracy.</p><p>Our method of calibration is fully compliant to ISO 21501-1:2009 standards . Calibration services are performed using N.I.S.T. traceable equipment and particle media and are performed by factory-trained personnel with extensive experience with our products and technology.</p><p><strong>Our annual calibration service includes:</strong></p><ul><li>Incoming inspection</li><li>If repairs are required, you will be informed and provided with cost estimate for approval</li><li>DustCount unit cleaning</li><li>Firmware/Software/Documentation updates (where applicable)</li><li>Calibration and testing</li><li>Update/replace consumables (where applicable)</li><li>Final Inspection and validation</li><li>Certificate of Calibration</li></ul><p>聽</p><div><p>To request calibration service please click on the Request RMA button below and submit the request. An RMA # and calibration service quote will be emailed to you along with instructions on where to ship your device.</p></div></div></div><div class="elementor-element elementor-element-dd87d7b elementor-mobile-align-justify elementor-align-center elementor-widget elementor-widget-button" data-id="dd87d7b" data-element_type="widget" data-widget_type="button.default"><div class="elementor-widget-container"><div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-md" href="https://nanozen.com/post-sales-support-rma-form/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">REQUEST RMA</span> </span> </a></div></div></div></div></div></div></section></div></div></div></section><section class="elementor-section elementor-top-section elementor-element elementor-element-24022ae elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="24022ae" data-element_type="section" data-settings="{"background_background":"classic","_ha_eqh_enable":false}"><div class="elementor-container elementor-column-gap-no"><div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7f8b4a2" data-id="7f8b4a2" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-10fc389 elementor-widget elementor-widget-heading" data-id="10fc389" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h4 class="elementor-heading-title elementor-size-default">Technical Documents</h4></div></div></div></div><div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9efaabe" data-id="9efaabe" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-8ca08e0 elementor-widget elementor-widget-text-editor" data-id="8ca08e0" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><p style="text-align: center;"><a href="https://nanozen.com/wp-content/uploads/2021/02/RoHS-Declaration-of-Conformity.pdf" target="_blank" rel="noopener"><strong>Declaration of RoHS Conformity</strong></a></p><p style="text-align: center;"><strong><a href="https://nanozen.com/wp-content/uploads/2021/04/08-00112-0A-Quality-Policy-Statement-For-Website.pdf" target="_blank" rel="noopener">Quality Policy Statement</a></strong></p><p style="text-align: center;"><a href="https://nanozen.com/wp-content/uploads/2021/02/Disposal-of-DustCount-9000-ZX-Series.pdf" target="_blank" rel="noopener"><strong>Disposal of DustCount 9000-ZX Series Products </strong></a></p></div></div></div></div></div></section><section class="elementor-section elementor-top-section elementor-element elementor-element-8d4495f elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="8d4495f" data-element_type="section" data-settings="{"background_background":"classic","_ha_eqh_enable":false}"><div class="elementor-container elementor-column-gap-no"><div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-363fe9b5" data-id="363fe9b5" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-61773df8 elementor-widget elementor-widget-text-editor" data-id="61773df8" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><p>Do you need some support material for your organization’s DustCount users? Check out our YouTube channel where we keep a library of informative and instructional product videos and other relevant customer support content.聽</p></div></div><div class="elementor-element elementor-element-437c219 elementor-align-center elementor-widget elementor-widget-button" data-id="437c219" data-element_type="widget" data-widget_type="button.default"><div class="elementor-widget-container"><div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm broken_link" href="https://www.youtube.com/playlist?list=PL8jhWBRQc-tiibvZgz8O-3tYNaKbM6EvF" target="_blank" rel="noopener"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">View videos</span> </span> </a></div></div></div></div></div><div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2c4c1e21" data-id="2c4c1e21" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-1245aeff elementor-widget elementor-widget-heading" data-id="1245aeff" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h4 class="elementor-heading-title elementor-size-default">Training Videos</h4></div></div></div></div></div></section></div></div></main><div data-elementor-type="footer" data-elementor-id="2720" class="elementor elementor-2720 elementor-location-footer" data-elementor-post-type="elementor_library"><footer class="elementor-section elementor-top-section elementor-element elementor-element-50f1152a elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="50f1152a" data-element_type="section" data-settings="{"background_background":"classic","_ha_eqh_enable":false}"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4d6abbec" data-id="4d6abbec" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-a073c65 elementor-widget elementor-widget-image" data-id="a073c65" data-element_type="widget" data-widget_type="image.default"><div class="elementor-widget-container"> <img width="300" height="90" data-src="https://nanozen.com/wp-content/uploads/2020/03/white-logo-on-transparent.png" class="attachment-large size-large wp-image-2719 lazyload" alt="" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" style="--smush-placeholder-width: 300px; --smush-placeholder-aspect-ratio: 300/90;" /><noscript><img width="300" height="90" src="https://nanozen.com/wp-content/uploads/2020/03/white-logo-on-transparent.png" class="attachment-large size-large wp-image-2719" alt="" /></noscript></div></div><div class="elementor-element elementor-element-5a0b777b elementor-widget elementor-widget-text-editor" data-id="5a0b777b" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><p>Founded in 2007, Nanozen Industries Inc. pioneers innovative approaches to aerosol exposure analysis for industrial workplace environments. Nanozen鈥檚 mission is to build, test, and market leading-edge technologies that drive new, emerging standards for workplace analysis, worker protection and timely corrective action in the Occupational Health and Safety industry.</p><p>Nanozen – Know the air you breathe!</p></div></div></div></div><div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-2fee159a" data-id="2fee159a" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-5cc68598 elementor-widget elementor-widget-heading" data-id="5cc68598" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h4 class="elementor-heading-title elementor-size-default">Links and Policies</h4></div></div><section class="elementor-section elementor-inner-section elementor-element elementor-element-190ab0d elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="190ab0d" data-element_type="section" data-settings="{"_ha_eqh_enable":false}"><div class="elementor-container elementor-column-gap-no"><div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-15f0673d" data-id="15f0673d" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-19c35b2d elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="19c35b2d" data-element_type="widget" data-widget_type="icon-list.default"><div class="elementor-widget-container"><link rel="stylesheet" href="https://nanozen.com/wp-content/uploads/elementor/css/custom-widget-icon-list.min.css?ver=1670024777"><ul class="elementor-icon-list-items"><li class="elementor-icon-list-item"> <a href="https://nanozen.com/solutions/"> <span class="elementor-icon-list-icon"> <svg aria-hidden="true" class="e-font-icon-svg e-fas-caret-right" viewBox="0 0 192 512" xmlns="http://www.w3.org/2000/svg"><path d="M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z"></path></svg> </span> <span class="elementor-icon-list-text">Industry Solutions</span> </a></li><li class="elementor-icon-list-item"> <a href="https://nanozen.com/products/"> <span class="elementor-icon-list-icon"> <svg aria-hidden="true" class="e-font-icon-svg e-fas-caret-right" viewBox="0 0 192 512" xmlns="http://www.w3.org/2000/svg"><path d="M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z"></path></svg> </span> <span class="elementor-icon-list-text">Product Portfolio</span> </a></li><li class="elementor-icon-list-item"> <a href="https://nanozen.com/support"> <span 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elementor-inner-column elementor-element elementor-element-71d7bc63" data-id="71d7bc63" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-fe9fb2 elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="fe9fb2" data-element_type="widget" data-widget_type="icon-list.default"><div class="elementor-widget-container"><ul class="elementor-icon-list-items"><li class="elementor-icon-list-item"> <a href="https://nanozen.com/company/"> <span class="elementor-icon-list-icon"> <svg aria-hidden="true" class="e-font-icon-svg e-fas-caret-right" viewBox="0 0 192 512" xmlns="http://www.w3.org/2000/svg"><path d="M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z"></path></svg> </span> <span class="elementor-icon-list-text">About Nanozen</span> </a></li><li class="elementor-icon-list-item"> <a href="https://nanozen.com/learn/"> <span class="elementor-icon-list-icon"> <svg aria-hidden="true" class="e-font-icon-svg e-fas-caret-right" viewBox="0 0 192 512" xmlns="http://www.w3.org/2000/svg"><path d="M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z"></path></svg> </span> <span class="elementor-icon-list-text">Learning Library</span> </a></li><li class="elementor-icon-list-item"> <a href="https://nanozen.com/privacy/"> <span class="elementor-icon-list-icon"> <svg aria-hidden="true" class="e-font-icon-svg e-fas-caret-right" viewBox="0 0 192 512" xmlns="http://www.w3.org/2000/svg"><path d="M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z"></path></svg> </span> <span 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