Contact Us

<html lang="en"> <head> <meta charset="utf-8" /> <meta name="viewport" content="width=device-width, initial-scale=1.0,minimum-scale=1,user-scalable=yes"> <title>Contact Us</title>  <script src="https://cdn.cookielaw.org/scripttemplates/otSDKStub.js" type="text/javascript" charset="UTF-8" data-domain-script="5ee05ec6-754e-4391-9680-70bdb9c907f7" ></script> <script type="text/javascript"> function OptanonWrapper() { } </script>   <script> (function (d, w, c) { if(!d.getElementById("spd-busns-spt")) { var n = d.getElementsByTagName('script')[0], s = d.createElement('script'); var loaded = false; s.id = "spd-busns-spt"; s.async = "async"; s.setAttribute("data-self-init", "false"); s.setAttribute("data-init-type", "opt"); s.src = 'https://cdn.euc-freshbots.ai/assets/share/js/freshbots.min.js'; s.setAttribute("data-client", "e5c12a00f3f0ff04fec83920da217bb7415ae0aa"); s.setAttribute("data-bot-hash", "ceb3b7a7230e262666dbdc64ba9b18afdccf245c"); s.setAttribute("data-env", "prod"); s.setAttribute("data-region", "euc"); if (c) { s.onreadystatechange = s.onload = function () { if (!loaded) { c(); } loaded = true; }; } n.parentNode.insertBefore(s, n); } }) (document, window, function () { Freshbots.initiateWidget({ autoInitChat: false, getClientParams: function () { return {"cstmr::xtrInfrmtn:cf_landing_url":"www.vacancies.st-andrews.ac.uk"}; } }, function(successResponse) { }, function(errorResponse) { }); }); </script>   <link href="/App_Themes/StAndrews23/Pitch.css" rel="stylesheet"/> <link href="/Content/css?v=ZnI_2oHyVuNvCOeFq7G4yQ_L6D5odEhZmU4Mwe9qbYM1" rel="stylesheet"/> <script src="/Assets/V2/Scripts/jquery-3.6.0.js"></script> <script src="/Assets/V2/Scripts/ats-captcha.js" type="text/javascript"></script> </head> <body> <div class="body-content"> <head> <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no, user-scalable=yes"> <meta name="description" content=""> <meta name="author" content=""> <title>Frequestly asked questions</title> </head> <body id="page-top"> <main> <div id="wrapper"> <div id="content-wrapper" class="d-flex flex-column"> <div id="content"> <div> <header> <div class="row bg-white topbar shadow "> <div class="col-lg-6 col-md-6 col-sm-6 pt-2 pl-4"> <a href="/V2/Login"> <img src="/App_Themes/StAndrews23/images/company_logo.jpg " alt="St Andrews Vacancies" /> </a> <div style="float:right;"> <button id="sidebarToggleTop" class="btn btn-link d-md-none rounded-circle hide"> <i class="fa fa-bars"></i> </button> </div> </div> <div class="col-sm-6 pt-2"> <div id="navbar-login-container"> <div class="pr-2" style="float:right;"> <button id="btn-register" class="btn ats-btn-secondary mt-lg-3 mt-md-3 mt-sm-3 mb-1" value="2" data-bs-toggle="modal" data-bs-target="#loginModal" title="Register">Register</button> </div> <div class="pr-2" style="float:right;"> <button id="btn-login" class="btn btn-primary mt-lg-3 mt-md-3 mt-sm-3 mb-1" value="1" data-bs-toggle="modal" data-bs-target="#loginModal" title="Login">Login</button> </div> </div> </div> </div> </header> </div> <div class="card-body p-0"> <div class="row flex-row"> <div class="col-sm-2"></div> <div class="col-sm-8 pt-4"> <div class="ml-1 mr-1"> <div role="heading" aria-level="1" class="ats-h3">Contact Us - Application Query</div> </div> </div> <div class="col-sm-2"></div> </div> <div class="row flex-row"> <div class="col-sm-2"></div> <div class="col-sm-8 pt-2" style="min-height: 470px;"> <div> <form action="/V2/UserControls/ContactUs" class="needs-validation" enctype="multipart/form-data" id="contactus-form" method="post"><input name="__RequestVerificationToken" type="hidden" value="ZJEyGO2sMF9KEUUv-vM4afSwv6m2AP_jnntL68JCFYC5zvitifvIN4Bhgz6j8acL_9vwkjllhj2cJ65Q1zOSPyUPqeE1" /><input id="QueryType" name="QueryType" type="hidden" value="A" /><input id="ReadOnlyInput" name="ReadOnlyInput" type="hidden" value="False" /><input id="EnableTechnicalQueryToIncludeVacancyName" name="EnableTechnicalQueryToIncludeVacancyName" type="hidden" value="True" /> <div class="row p-1 align-items-center"> <div class="col-sm-3"> <label class="form-label" for="TitleId">Title *</label> </div> <div class="col-sm-9"> <select class="form-select" id="TitleId" name="TitleId" required="required"><option value="">Please select</option> <option value="129862">Dr</option> <option value="129863">Miss</option> <option value="129864">Mr</option> <option value="129865">Mrs</option> <option value="129866">Ms</option> <option value="144063">Other</option> <option value="144064">Professor</option> <option value="144065">Reverend</option> <option value="144066">Reverend DR</option> <option value="144067">Sir</option> <option value="392550">Dr. des.</option> <option value="502733">Assistant Professor</option> <option value="1511275">Mx</option> </select> </div> </div> <div class="row p-1 align-items-center"> <div class="col-sm-3"> <label class="form-label" for="FirstName">First Name *</label> </div> <div class="col-sm-9"> <input class="form-control" id="FirstName" name="FirstName" type="text" value="" /> </div> </div> <div class="row p-1 align-items-center"> <div class="col-sm-3"> <label class="form-label" for="LastName">Last Name *</label> </div> <div class="col-sm-9"> <input class="form-control" id="LastName" name="LastName" type="text" value="" /> </div> </div> <div class="row p-1 align-items-center"> <div class="col-sm-3"> <label class="form-label" for="Email">Email Address *</label> </div> <div class="col-sm-9"> <input class="form-control" id="Email" name="Email" type="text" value="" /> </div> </div> <div class="row p-1 align-items-center"> <div class="col-sm-3"> <label class="form-label" for="SubjectId">Subject *</label> </div> <div class="col-sm-9"> <select class="form-select" id="SubjectId" name="SubjectId" required="required"><option value="">Please select</option> <option value="42">Application query</option> <option value="87">Vacancy query</option> <option value="132">Qualification query</option> <option value="177">Interview query</option> <option value="222">Other</option> </select> </div> </div> <div class="row p-1 align-items-center"> <div class="col-sm-3" style="display:inline-flex;"> <label class="form-label" for="VacancyName">Vacancy Name *</label> <a href="#c" id="contact-us-more-info-link" title="More information" data-param1="Please indicate the full vacancy name your query relates to. If your query is unrelated to a vacancy, please write in N/A" data-param2=""><i class="fa fa-question-circle ats-font-warning pl-2" aria-hidden="true"></i></a> </div> <div class="col-sm-9"> <input class="form-control" id="VacancyName" name="VacancyName" type="text" value="" /> </div> </div> <div class="row p-1 align-items-center"> <div class="col-sm-3"> <label class="form-label" for="Details">Details (Please include vacancy details if applicable) *</label> </div> <div class="col-sm-9"> <textarea class="form-control" cols="30" id="Details" name="Details" placeholder="Message" rows="4"> </textarea> </div> </div> <div class="row p-1 align-items-center"> <div class="col-sm-3"> <label for="CaptchaInputText" class="form-label">Please type the code from the image</label> </div> <div class="col-sm-9"> <div class="form-group" style="color: #565661 !important; background-color: #fff; text-decoration: underline; text-decoration-color: white; "> <script type="text/javascript"> $(function () {$('#92bc72f7c3a04be9928424c8dbdcd74c').show();}); function ______63316dd31ce74a859d1ea06fd67d479a________() { $('#92bc72f7c3a04be9928424c8dbdcd74c').hide(); $.post("/DefaultCaptcha/Refresh", { t: $('#CaptchaDeText').val() }, function(){$('#92bc72f7c3a04be9928424c8dbdcd74c').show();}); return false; }</script> <br/> <img id="CaptchaImage" src="/DefaultCaptcha/Generate?t=ea6a70b26e7f4b74bacd00e95596ad4b"/><input id="CaptchaDeText" name="CaptchaDeText" type="hidden" value="ea6a70b26e7f4b74bacd00e95596ad4b" /> <br/><a href="#CaptchaImage" id="92bc72f7c3a04be9928424c8dbdcd74c" onclick="______63316dd31ce74a859d1ea06fd67d479a________()" style="display:none;">Refresh</a><br/><br/><input autocomplete="off" autocorrect="off" data-val="true" data-val-required="The Captcha is required" id="CaptchaInputText" name="CaptchaInputText" type="text" value="" /><br/><span class="field-validation-valid" data-valmsg-for="CaptchaInputText" data-valmsg-replace="true"></span> </div> </div> </div> <div class="row p-1 align-items-center" id="update-button-container"> <div style="text-align:center;"> <button type="submit" id="btn-send-contactus" class="btn btn-primary btn-small"> Send </button> </div> </div> <div class="row p-1 align-items-center"> <div class="form-group alert-danger"> </div> </div> <div class="row p-1 align-items-center"> <div class="form-group alert-success"> </div> </div> </form> </div> </div> <div class="col-sm-2"></div> </div> </div> </div> </div> </div> </main> <div id="helpmodaldialog-container"></div>  <div class="modal fade" id="loginModal" tabindex="-1" role="dialog" aria-label="Login modal" aria-labelledby="loginModalCenterTitle" aria-hidden="true"> <div class="modal-dialog modal-dialog-centered modal-dialog-small" role="document"> <div class="modal-content"> <div class="modal-body p-2"> <div class="container-fluid">  <nav> <div class="nav nav-tabs justify-content-center nav-justified" id="nav-tab" role="tablist"> <button class="nav-link" id="nav-login" data-bs-toggle="tab" data-bs-target="#nav-login-tab" type="button" role="tab" aria-controls="nav-login" aria-selected="true">Login</button> <button class="nav-link" id="nav-register" data-bs-toggle="tab" data-bs-target="#nav-register-tab" type="button" role="tab" aria-controls="nav-register" aria-selected="false">Register</button> </div> </nav>  <div class="tab-content" id="nav-tabContent">  <div class="tab-pane fade show" id="nav-login-tab" role="tabpanel" aria-labelledby="nav-login-tab"> <div class="card-body"> <form id="signin-form" class="needs-validation"> <input type="hidden" id="loginNewPasswordStrengthIndicator" value="True"> <div class="form-floating mb-3"> <input type="email" class="form-control" id="login-email" placeholder="" required> <label for="login-email">Email Address:</label> </div> <div id="login-password-div" class="form-floating mb-3 collapse show" required> <input type="password" class="form-control" id="login-pw" placeholder="Password"> <label for="login-pw">Password:</label> </div> <div id="login-signin-div" class="form-floating mb-3 collapse show"> <button type="submit" id="btn-sign-in" class="btn-primary form-control nav-tab-btn-padding"> <span id="login-spinner" class="spinner-border spinner-border-sm spinner-white" role="status" aria-hidden="true" hidden></span> <span id="signin-text">Sign in</span> </button> </div> <div id="login-forgot-pw-div" class="form-floating mb-3 text-center show"> <a href="#" id="link-forgot-password" class="nav-tab-link" >Forgot password?</a> </div> </form> <div id="login-expired-lbl-div" class="form-floating mb-3 collapse"> <span id="login-expired-message-label" style="color: red;">Your password has expired, please create a new password below.</span> </div> <div id="login-not-verified-lbl-div" class="form-floating mb-3 text-center collapse"> <span id="login-not-verified-message-label" class="alert-danger"> Your email address has not been verified. Please check your email or click <a href="#" id="link-resend-verification" class="font-weight-bold" style="text-decoration: underline; color: #78261f;" >here</a> to resend. </span> </div> <div id="login-resent-lbl-div" class="form-floating mb-3 text-center collapse"> <span id="login-resent-message-label" class="alert-success"> Verification email has been resent. </span> </div> <form id="reset-password-form" class="needs-validation" hidden> <div id="login-reset-pw-email-div" class="form-floating mb-3"> <input type="email" class="form-control" id="login-reset-pw-email" placeholder="" required> <label for="login-reset-pw-email">Email Address:</label> </div> <div id="login-reset-pw-div" class="form-floating mb-3"> <button type="submit" id="btn-reset-password" class="btn-primary form-control nav-tab-btn-padding">Reset password</button> </div> <div id="login-cancel-pw-div" class="form-floating mb-3 text-center"> <a href="#" id="btn-reset-password-cancel" class="nav-tab-link" >Cancel</a> </div> </form> <form id="updateSignin-form" class="needs-validation" hidden> <div class="form-floating mb-3"> <input type="email" class="form-control" id="login-update-email" placeholder="" required readonly> <label for="login-update-email">Email Address:</label> </div> <div id="login-new-password-div" class="form-floating mb-3" required> <input type="password" class="form-control" id="login-new-pw" placeholder="New Password" required> <label for="login-new-pw">New Password:</label> </div> <div class="password-strength-container form-floating mb-3"> <div class="row col-12"> <div class="ml-1 col-12 p-0" style="font-size:12px;"> <ul class="list-unstyled" style="font-size: 12px;"> <li class="d-inline-block"><span class="strength-slider1 pl-0"><i class="fa fa-times"></i></span> At least 8 characters</li> <li class="d-inline-block"><span class="strength-slider2 pl-2"><i class="fa fa-times"></i></span> Uppercase  </li> <li class="d-inline-block"><span class="strength-slider3 pl-0"><i class="fa fa-times"></i></span> Lowercase  </li> <li class="d-inline-block"><span class="strength-slider4 pl-2"><i class="fa fa-times"></i></span> Symbols </li> <li class="d-inline-block"><span class="strength-slider5 pl-1"><i class="fa fa-times"></i></span> Numbers</li> </ul> </div> </div> </div> <div id="login-confirm-password-div" class="form-floating mb-3"> <input type="password" class="form-control" id="login-confirm-pw" placeholder="Confirm Password" required> <label for="login-confirm-pw">Confirm Password:</label> </div> <div id="login-update-signin-div" class="form-floating mb-3"> <button type="submit" id="btn-update-sign-in" class="btn-primary form-control nav-tab-btn-padding"> <span id="login-update-spinner" class="spinner-border spinner-border-sm spinner-white" role="status" aria-hidden="true" hidden></span> <span id="update-signin-text">Update and Sign in</span> </button> <input type="hidden" id="post-password-reset-redirect" name="post-password-reset-redirect" value=""> </div> </form> <div id="login-failed-message" class="form-floating mb-3 text-center" hidden> <span id="login-failed-message-label" class="alert-danger">Your login attempt was not successful. Please try again</span> </div> <div id="password-reset-message" class="form-floating mb-3 text-center collapse"> <span id="password-reset-label"></span> </div> </div> </div>   <div class="tab-pane fade show" id="nav-register-tab" role="tabpanel" aria-labelledby="nav-register-tab"> <div class="card-body"> <form action="/V2/Login/Register" class="needs-validation" enctype="multipart/form-data" id="registration-form" method="post"><input name="__RequestVerificationToken" type="hidden" value="w_Nd9eTlfdln3jg_ix00LkqmWw7ApYYa0FGic4TxySCglo5ZV1oP9J2fwcua9_Bk1ypByj7k4pPn-Eawxq0Dn6VLVUE1" /> <input type="hidden" id="PasswordStrengthIndicator" value="True"> <input type="hidden" id="form-first-load" value="True"> <div class="form-floating mb-3"> <select class="form-select" id="Title" name="Title" required="required"><option value="">Please select</option> <option value="129862">Dr</option> <option value="129863">Miss</option> <option value="129864">Mr</option> <option value="129865">Mrs</option> <option value="129866">Ms</option> <option value="144063">Other</option> <option value="144064">Professor</option> <option value="144065">Reverend</option> <option value="144066">Reverend DR</option> <option value="144067">Sir</option> <option value="392550">Dr. des.</option> <option value="502733">Assistant Professor</option> <option value="1511275">Mx</option> </select> <label class="form-label" for="Title__">Title *</label> </div> <div class="form-floating mb-3"> <input class="form-control" id="FirstName" name="FirstName" placeholder="First name*" required="required" type="text" value="" /> <label class="form-label" for="First_name__">First name *</label> </div> <div class="form-floating mb-3"> <input class="form-control" id="LastName" name="LastName" placeholder="Last name*" required="required" type="text" value="" /> <label class="form-label" for="Last_name__">Last name *</label> </div> <div class="form-floating mb-3"> <input class="form-control" id="EmailAddress" name="EmailAddress" placeholder="*" required="required" type="text" value="" /> <label class="form-label" for="Email_address__">Email address *</label> </div> <div class="form-floating mb-3"> <input autocomplete="off" class="form-control" id="Password" name="Password" placeholder="Password *" required="required" type="password" value="" /> <label class="form-label" for="Password__">Password *</label> </div> <div class="password-strength-container form-floating mb-1"> <div class="row col-12"> <div class="ml-1 col-12 p-0"> <ul class="list-unstyled" style="font-size: 12px;"> <li class="d-inline-block"><span class="strength-slider1 pl-0"><i class="fa fa-times"></i></span> At least 8 characters</li> <li class="d-inline-block"><span class="strength-slider2 pl-2"><i class="fa fa-times"></i></span> Uppercase  </li> <li class="d-inline-block"><span class="strength-slider3 pl-0"><i class="fa fa-times"></i></span> Lowercase  </li> <li class="d-inline-block"><span class="strength-slider4 pl-2"><i class="fa fa-times"></i></span> Symbols </li> <li class="d-inline-block"><span class="strength-slider5 pl-1"><i class="fa fa-times"></i></span> Numbers</li> </ul> </div> </div> </div> <div class="form-floating mb-3"> <input class="form-control" id="ConfirmPassword" name="ConfirmPassword" placeholder="Password *" required="required" type="password" value="" /> <label class="form-label" for="Confirm_password__">Confirm password *</label> </div> <div class="form-floating mb-3"> <div class="nav-tab-form-check"> <input class="form-check-input" id="TermsAndConditions" name="TermsAndConditions" required="required" type="checkbox" value="true" /><input name="TermsAndConditions" type="hidden" value="false" /> <label for="cb-termsAndConditions" class="pl-2"> I have read and understood the <a href="https://www.vacancies.st-andrews.ac.uk/V2/UserControls/TermsAndConditions" class="ats-link text-black" target="_blank"> terms and conditions</a> </label> </div> </div> <div class="form-floating mb-3"> <div class="nav-tab-form-check"> <input class="form-check-input" id="DataProtection" name="DataProtection" required="required" type="checkbox" value="true" /><input name="DataProtection" type="hidden" value="false" /> <label for="cb-dataProtection" class="pl-2"> I have read and understood the <a href="https://www.vacancies.st-andrews.ac.uk/V2/UserControls/DataProtection" class="ats-link text-black" target="_blank"> data protection statement</a> </label> </div> </div> <div class="form-floating mb-3"> <button type="submit" id="btn-create-account" class="btn-primary form-control nav-tab-btn-padding"> <span id="register-spinner" class="spinner-border spinner-border-sm spinner-white" role="status" aria-hidden="true" hidden></span> <span id="register-text">Create Account</span> </button> </div> <div class="form-floating mb-3 text-center"> <a href="#" class="nav-tab-link" data-bs-dismiss="modal">Cancel</a> </div> </form> <div id="registration-error-message" class="form-floating mb-3 text-center collapse"> <span id="registration-error-label"></span> </div> <div id="verification-message" class="form-floating mb-3 text-center collapse"> <p>An email has been sent to your email address.</p> <p>Please confirm that your email address is active by clicking the link in the email.</p> </div> </div> </div>  </div>  </div> </div> </div> </div> </div>  <script type="text/javascript" src='https://www.google.com/recaptcha/api.js'></script> </body> </div> <hr />  <div class="container ats-footer d-flex align-items-center">  <footer class="text-center text-lg-start footer-container w-100"> <section> <div class="row"> <div class="col-lg-1 col-md-4 auto-margin p-4"> <img class="nqa-icon" src="/Assets/V2/Content/images/NQA_ISO9001_BW.png" alt="NQA ISO9001 accreditation" title="NQA ISO9001 accreditation" /> </div> <div class="col-lg-1 col-md-4 auto-margin p-4"> <img class="nqa-icon" src="/Assets/V2/Content/images/NQA_ISO27001_BW.png" alt="NQA ISO27001 accrediation" title="NQA ISO27001 accreditation" /> </div> <div class="col-lg-3 col-md-4 auto-margin p-4"> <ul class="list-unstyled "> <li> <div class="ats-h5"><a href="https://www.engage-ats.com/" target="_blank" style="text-decoration: none; color: black;">Powered by engage|ats</a></div> </li> <li class="pt-0"> 漏 2024 <a style="color: #565661 !important; background-color: #fff; text-decoration: underline; text-decoration-color: white; " href="https://www.havaspeople.com/" target="_blank">Havas People</a> a part of the Havas Group </li> </ul> </div> <div class="col-lg-3 col-md-4 auto-margin p-4"> <ul class="list-unstyled text-left auto-margin"> <li class="p-2"> <a href="https://www.vacancies.st-andrews.ac.uk/V2/UserControls/ContactUs" class="ats-link text-black" target="_blank">Contact Us - Application Query</a> </li> <li class="p-2"> <a href="https://www.vacancies.st-andrews.ac.uk/V2/UserControls/TermsAndConditions" class="ats-link text-black" target="_blank" name="Terms and Conditions" title="Terms and Conditions">Terms and Conditions</a> </li> <li class="p-2"> <a href="https://www.vacancies.st-andrews.ac.uk/V2/UserControls/About" target="_blank" class="ats-link text-black" name="About" title="About">About</a> </li> <li class="p-2"> <a href="https://www.vacancies.st-andrews.ac.uk/V2/UserControls/PrivacyPolicy" class="ats-link text-black" target="_blank" name="Privacy Policy" title="Privacy Policy">Privacy Policy</a> </li> </ul> </div> <div class="col-lg-2 col-md-4 text-left auto-margin p-4"> <ul class="list-unstyled auto-margin"> <li class="p-2"> <a href="https://www.vacancies.st-andrews.ac.uk/V2/UserControls/CookieConsent" class="ats-link text-black" target="_blank">Cookies</a> </li> <li class="p-2"> <a href="https://www.vacancies.st-andrews.ac.uk/V2/UserControls/Accessibility" class="ats-link text-black" target="_blank">Accessibility</a> </li> <li class="p-2"> <a href="https://www.vacancies.st-andrews.ac.uk/V2/UserControls/FAQ" class="ats-link text-black" target="_blank">FAQs</a> 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