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<section class="elementor-section elementor-top-section elementor-element elementor-element-a704741 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="a704741" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9265c9b" data-id="9265c9b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-101ce88d elementor-widget elementor-widget-text-editor" data-id="101ce88d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <style>/*! elementor - v3.21.0 - 08-05-2024 */ .elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}</style> <p></p> <p><span style="color: #000000;">Our friendly team will go the extra mile to help you have the best possible experience before, during and after the conference day. No call centres and anonymous checklists, just a personal contact.</span></p> <p><span style="color: #000000;"></span></p> <p><span style="color: #000000;">Telephone: +44 (0)20 3479 2299</span><br /><span style="color: #000000;">Email:<strong><a style="color: #000000;" href="mailto:info@pharmacustomerconference.com"> info@pharmacustomerconference.com</a></strong></span><br /><span style="color: #000000;">Global Insight Conferences’ website: <strong><a style="color: #000000;" href="http://www.globalinsightconferences.com">www.globalinsightconferences.com</a></strong></span></p> <p><span style="color: #000000;"><strong></strong></span></p> <p><span style="color: #000000;">(Please note that all calls are recorded for training and monitoring purposes).</span></p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-547a122c elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="547a122c" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-25052ce7" data-id="25052ce7" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-343b3f0f elementor-widget elementor-widget-spacer" data-id="343b3f0f" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-1b907b0c elementor-widget elementor-widget-heading" data-id="1b907b0c" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Booking & Payment Enquiries</h2> </div> </div> <div class="elementor-element elementor-element-3e4d2efe elementor-widget elementor-widget-accordion" data-id="3e4d2efe" data-element_type="widget" data-widget_type="accordion.default"> <div class="elementor-widget-container"> <style>/*! elementor - v3.21.0 - 08-05-2024 */ .elementor-accordion{text-align:start}.elementor-accordion .elementor-accordion-item{border:1px solid #d5d8dc}.elementor-accordion .elementor-accordion-item+.elementor-accordion-item{border-top:none}.elementor-accordion .elementor-tab-title{margin:0;padding:15px 20px;font-weight:700;line-height:1;cursor:pointer;outline:none}.elementor-accordion .elementor-tab-title .elementor-accordion-icon{display:inline-block;width:1.5em}.elementor-accordion .elementor-tab-title .elementor-accordion-icon svg{width:1em;height:1em}.elementor-accordion .elementor-tab-title .elementor-accordion-icon.elementor-accordion-icon-right{float:right;text-align:right}.elementor-accordion .elementor-tab-title .elementor-accordion-icon.elementor-accordion-icon-left{float:left;text-align:left}.elementor-accordion .elementor-tab-title .elementor-accordion-icon .elementor-accordion-icon-closed{display:block}.elementor-accordion .elementor-tab-title .elementor-accordion-icon .elementor-accordion-icon-opened,.elementor-accordion .elementor-tab-title.elementor-active .elementor-accordion-icon-closed{display:none}.elementor-accordion .elementor-tab-title.elementor-active .elementor-accordion-icon-opened{display:block}.elementor-accordion .elementor-tab-content{display:none;padding:15px 20px;border-top:1px solid #d5d8dc}@media (max-width:767px){.elementor-accordion .elementor-tab-title{padding:12px 15px}.elementor-accordion .elementor-tab-title .elementor-accordion-icon{width:1.2em}.elementor-accordion .elementor-tab-content{padding:7px 15px}}.e-con-inner>.elementor-widget-accordion,.e-con>.elementor-widget-accordion{width:var(--container-widget-width);--flex-grow:var(--container-widget-flex-grow)}</style> <div class="elementor-accordion"> <div class="elementor-accordion-item"> <div id="elementor-tab-title-1041" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-1041" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><svg class="e-font-icon-svg e-fas-plus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> <span class="elementor-accordion-icon-opened"><svg class="e-font-icon-svg e-fas-minus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> </span> <a class="elementor-accordion-title" tabindex="0">How do I register for the conference?</a> </div> <div id="elementor-tab-content-1041" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-1041"><p><span style="color: #000000;"><strong>There are 3 easy ways to register for the conference:</strong></span></p> <ol> <li><span style="color: #000000;">Online <a style="color: #000000;" href="https://na.eventscloud.com/pharmacx"><span style="text-decoration: underline;"><strong>here</strong></span></a></span></li> <li><span style="color: #000000;">Phone +44 (0)20 3479 2299</span></li> <li><span style="background-color: transparent; font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight );">Email Global Insight Conferences on</span><span style="background-color: transparent; color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight );"> </span><span style="color: #000000;"><a style="color: #000000;" href="mailto:bookings@pharmacustomerconference.com"><strong>bookings@pharmacustomerconference.com</strong></a><br /><br /></span></li> </ol> <p><span style="color: #000000;">The easiest way to register is by using our secure online booking service with a credit or debit card. Alternatively, you can pay by bank transfer, cheque or you can ask to be invoiced.</span></p> <p>Please note, there is a £34.90 booking fee per booking.</p> <p><span style="color: #000000;">If you do book offline, please do quote your booking code, which can be found on your booking form.</span></p></div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-1042" class="elementor-tab-title" data-tab="2" role="button" aria-controls="elementor-tab-content-1042" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><svg class="e-font-icon-svg e-fas-plus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> <span class="elementor-accordion-icon-opened"><svg class="e-font-icon-svg e-fas-minus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> </span> <a class="elementor-accordion-title" tabindex="0">How do I pay?</a> </div> <div id="elementor-tab-content-1042" class="elementor-tab-content elementor-clearfix" data-tab="2" role="region" aria-labelledby="elementor-tab-title-1042"><p><span style="color: #000000;"><strong>Cards:</strong> We accept Visa, MasterCard, Maestro, Solo and American Express.</span></p> <p><span style="color: #000000;"><strong>Cheques:</strong> These should be drawn on a UK bank account and made payable to: Global Insight Conferences Ltd and posted with the booking form to Global Insight Conference, 5-11 Lavington Street, London SE1 0NZ. Please state your reference and name on the reverse.</span></p> <p><span style="color: #000000;"><strong>Bank Transfer:</strong> To make a bank transfer, please call +44 (0)20 3479 2299 for details. Alternatively, please use the details on your invoice.</span></p> <p><span style="color: #000000;">You can also ask to be invoiced. If your company uses Purchase Order Numbers, please include this on your booking form, otherwise this may delay your booking process. Please note, there is a £34.90 booking fee per booking.</span></p></div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-1043" class="elementor-tab-title" data-tab="3" role="button" aria-controls="elementor-tab-content-1043" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><svg class="e-font-icon-svg e-fas-plus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> <span class="elementor-accordion-icon-opened"><svg class="e-font-icon-svg e-fas-minus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> </span> <a class="elementor-accordion-title" tabindex="0">When should I pay for the conference?</a> </div> <div id="elementor-tab-content-1043" class="elementor-tab-content elementor-clearfix" data-tab="3" role="region" aria-labelledby="elementor-tab-title-1043"><p><span style="color: #000000;">Payment is due as soon as you register for the conference. All orders placed on our online booking pages, by email, on the brochure’s booking form or over the telephone will all be followed up with an official booking confirmation email. Full payment is a requirement of entry into the event and you will be asked to guarantee your payment with a credit card to enter the conference rooms if you have not paid before the date of the conference. Should you fail to pay an invoice or do not attend the conference, you still remain liable for the sums due.</span></p></div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-1044" class="elementor-tab-title" data-tab="4" role="button" aria-controls="elementor-tab-content-1044" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><svg class="e-font-icon-svg e-fas-plus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> <span class="elementor-accordion-icon-opened"><svg class="e-font-icon-svg e-fas-minus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> </span> <a class="elementor-accordion-title" tabindex="0">What is the booking confirmation process?</a> </div> <div id="elementor-tab-content-1044" class="elementor-tab-content elementor-clearfix" data-tab="4" role="region" aria-labelledby="elementor-tab-title-1044"><ul> <li> <p><span style="color: #000000;"><strong>Placing your order</strong>: Payment is due on registering for the conference. Once you have registered for the event (online, via the telephone, via email or by filling in the booking form), you will receive your booking confirmation email and invoice within a few hours. A receipt of booking email confirmation from us constitutes a legally-binding contract and if after one working day you have not received your order confirmation, please call our Customer Services team on +44 (0)20 3479 2299 as there may be a problem with your booking.</span></p> </li> <li> <p><span style="color: #000000;"><strong>Payment must now be received and cleared in full</strong>. Please see the relevant sections above for further information on how to pay.</span></p> </li> <li> <p><span style="color: #000000;"><strong>Final confirmation</strong>: Once we have received payment in full, you will be sent your delegate joining instructions (including venue information, map etc).</span></p> </li> </ul> <p><span style="color: #000000;">Please note: Global Insight Conferences Ltd reserves the right to decline any booking. Payment is due on submission of your booking. </span></p> <p><span style="color: #000000;"><strong>Payment must be made in full before the date of the conference. A credit card guarantee will be requested for delegates who do not have proof of payment on the day of the conference.</strong></span></p></div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-1045" class="elementor-tab-title" data-tab="5" role="button" aria-controls="elementor-tab-content-1045" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><svg class="e-font-icon-svg e-fas-plus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> <span class="elementor-accordion-icon-opened"><svg class="e-font-icon-svg e-fas-minus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> </span> <a class="elementor-accordion-title" tabindex="0">What happens if I have to cancel?</a> </div> <div id="elementor-tab-content-1045" class="elementor-tab-content elementor-clearfix" data-tab="5" role="region" aria-labelledby="elementor-tab-title-1045"><p><span style="color: #000000;">Please click <span style="text-decoration: underline;"><strong><a style="color: #000000; text-decoration: underline;" href="https://www.globalinsightconferences.com/contact/terms-conditions">here</a> </strong></span>to view our cancellation policy.</span></p></div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-1046" class="elementor-tab-title" data-tab="6" role="button" aria-controls="elementor-tab-content-1046" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><svg class="e-font-icon-svg e-fas-plus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> <span class="elementor-accordion-icon-opened"><svg class="e-font-icon-svg e-fas-minus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> </span> <a class="elementor-accordion-title" tabindex="0">Can I send a colleague in my place?</a> </div> <div id="elementor-tab-content-1046" class="elementor-tab-content elementor-clearfix" data-tab="6" role="region" aria-labelledby="elementor-tab-title-1046"><p><span style="color: #000000;">We are happy to make a substitution for you at no extra charge. Please send the name, job title and full contact details for the person attending in your place. Please note, however, that substitutions made on the day of the conference itself are at the discretion of the organisers.</span></p></div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-1047" class="elementor-tab-title" data-tab="7" role="button" aria-controls="elementor-tab-content-1047" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><svg class="e-font-icon-svg e-fas-plus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> <span class="elementor-accordion-icon-opened"><svg class="e-font-icon-svg e-fas-minus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> </span> <a class="elementor-accordion-title" tabindex="0">Can I share my place at the conference?</a> </div> <div id="elementor-tab-content-1047" class="elementor-tab-content elementor-clearfix" data-tab="7" role="region" aria-labelledby="elementor-tab-title-1047"><p><span style="color: #000000;">Two or more delegates may not ‘share’ a place at the conference. Please make separate bookings for each delegate.</span></p></div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-1048" class="elementor-tab-title" data-tab="8" role="button" aria-controls="elementor-tab-content-1048" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><svg class="e-font-icon-svg e-fas-plus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> <span class="elementor-accordion-icon-opened"><svg class="e-font-icon-svg e-fas-minus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> </span> <a class="elementor-accordion-title" tabindex="0">Can I register for the conference or a workshop at the conference venue?</a> </div> <div id="elementor-tab-content-1048" class="elementor-tab-content elementor-clearfix" data-tab="8" role="region" aria-labelledby="elementor-tab-title-1048"><p><span style="color: #000000;">Yes, you may register on to the conference itself or any separately-bookable workshops onsite, our registration personnel will be happy to help you. We will need a credit or debit card guarantee for any bookings made on the day.</span></p></div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-1049" class="elementor-tab-title" data-tab="9" role="button" aria-controls="elementor-tab-content-1049" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><svg class="e-font-icon-svg e-fas-plus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> <span class="elementor-accordion-icon-opened"><svg class="e-font-icon-svg e-fas-minus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> </span> <a class="elementor-accordion-title" tabindex="0">Do I need to pay before the earlybird date in order to receive my discount?</a> </div> <div id="elementor-tab-content-1049" class="elementor-tab-content elementor-clearfix" data-tab="9" role="region" aria-labelledby="elementor-tab-title-1049"><p><span style="color: #000000;">Yes, Global Insight Conferences Ltd needs to receive payment within 7 days following the early bird deadline in order for you to take advantage of the early booking discount.</span></p></div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-10410" class="elementor-tab-title" data-tab="10" role="button" aria-controls="elementor-tab-content-10410" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><svg class="e-font-icon-svg e-fas-plus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> <span class="elementor-accordion-icon-opened"><svg class="e-font-icon-svg e-fas-minus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> </span> <a class="elementor-accordion-title" tabindex="0">I have two discounts I would like to use to register; can I use both of them?</a> </div> <div id="elementor-tab-content-10410" class="elementor-tab-content elementor-clearfix" data-tab="10" role="region" aria-labelledby="elementor-tab-title-10410"><p><span style="color: #000000;">No, we do not combine discounts but we will honour the best discount for you.</span></p></div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-10411" class="elementor-tab-title" data-tab="11" role="button" aria-controls="elementor-tab-content-10411" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><svg class="e-font-icon-svg e-fas-plus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> <span class="elementor-accordion-icon-opened"><svg class="e-font-icon-svg e-fas-minus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> </span> <a class="elementor-accordion-title" tabindex="0"> What happens if the conference is cancelled?</a> </div> <div id="elementor-tab-content-10411" class="elementor-tab-content elementor-clearfix" data-tab="11" role="region" aria-labelledby="elementor-tab-title-10411"><p><span style="color: #000000;">Please click <a style="color: #000000;" href="https://www.globalinsightconferences.com/contact/terms-conditions"><span style="text-decoration: underline;"><strong>here</strong></span></a> to view our cancellation policy.</span></p></div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-10412" class="elementor-tab-title" data-tab="12" role="button" aria-controls="elementor-tab-content-10412" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><svg class="e-font-icon-svg e-fas-plus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> <span class="elementor-accordion-icon-opened"><svg class="e-font-icon-svg e-fas-minus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> </span> <a class="elementor-accordion-title" tabindex="0">I cannot make the date of the conference, can I still purchase the speaker presentations?</a> </div> <div id="elementor-tab-content-10412" class="elementor-tab-content elementor-clearfix" data-tab="12" role="region" aria-labelledby="elementor-tab-title-10412"><p><span style="color: #000000;">Yes, please call +44(0)203 479 2299 or email <strong><a style="color: #000000;" href="mailto:info@pharmacustomerconference.com">info@pharmacustomerconference.com</a></strong></span> <span style="color: #000000;">to purchase these.</span></p> <p><span style="color: #000000;">The distribution of presentation materials is subject to the speakers’ permission and are usually made available one week after the conference date.</span></p></div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-18d52761 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="18d52761" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-77a00feb" data-id="77a00feb" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3c9c026e elementor-widget elementor-widget-spacer" data-id="3c9c026e" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-7dbce5bd elementor-widget elementor-widget-heading" data-id="7dbce5bd" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Enquiries About The Venue & The Conference Day</h2> </div> </div> <div class="elementor-element elementor-element-7d08b306 elementor-widget elementor-widget-accordion" data-id="7d08b306" data-element_type="widget" data-widget_type="accordion.default"> <div class="elementor-widget-container"> <div class="elementor-accordion"> <div class="elementor-accordion-item"> <div id="elementor-tab-title-2091" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-2091" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><svg class="e-font-icon-svg e-fas-plus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> <span class="elementor-accordion-icon-opened"><svg class="e-font-icon-svg e-fas-minus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> </span> <a class="elementor-accordion-title" tabindex="0">How do I get to the venue?</a> </div> <div id="elementor-tab-content-2091" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-2091"><p><span style="color: #000000;">Details of the venue will be available shortly.</span></p></div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-2092" class="elementor-tab-title" data-tab="2" role="button" aria-controls="elementor-tab-content-2092" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><svg class="e-font-icon-svg e-fas-plus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> <span class="elementor-accordion-icon-opened"><svg class="e-font-icon-svg e-fas-minus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> </span> <a class="elementor-accordion-title" tabindex="0">What about accommodation?</a> </div> <div id="elementor-tab-content-2092" class="elementor-tab-content elementor-clearfix" data-tab="2" role="region" aria-labelledby="elementor-tab-title-2092"><p><span style="color: #000000;">The cost of overnight accommodation or any travel is not included in your registration fee.</span></p></div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-2093" class="elementor-tab-title" data-tab="3" role="button" aria-controls="elementor-tab-content-2093" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><svg class="e-font-icon-svg e-fas-plus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> <span class="elementor-accordion-icon-opened"><svg class="e-font-icon-svg e-fas-minus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> </span> <a class="elementor-accordion-title" tabindex="0">Are all meals and refreshments included?</a> </div> <div id="elementor-tab-content-2093" class="elementor-tab-content elementor-clearfix" data-tab="3" role="region" aria-labelledby="elementor-tab-title-2093"><p><span style="color: #000000;">Yes, all refreshments and lunch is included. Please email<strong><a style="color: #000000;" href="mailto:info@pharmacustomerconference.com"> info@pharmacustomerconference.com </a></strong></span><span style="color: #000000;">if you have any special dietary requirements, other than vegetarian, which is included as standard. Please see the conference programme for specific timings for the refreshments and networking breaks.</span></p></div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-2094" class="elementor-tab-title" data-tab="4" role="button" aria-controls="elementor-tab-content-2094" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><svg class="e-font-icon-svg e-fas-plus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> <span class="elementor-accordion-icon-opened"><svg class="e-font-icon-svg e-fas-minus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> </span> <a class="elementor-accordion-title" tabindex="0">What should I wear?</a> </div> <div id="elementor-tab-content-2094" class="elementor-tab-content elementor-clearfix" data-tab="4" role="region" aria-labelledby="elementor-tab-title-2094"><p><span style="color: #000000;">The dress code is business casual.</span></p></div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-2095" class="elementor-tab-title" data-tab="5" role="button" aria-controls="elementor-tab-content-2095" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><svg class="e-font-icon-svg e-fas-plus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> <span class="elementor-accordion-icon-opened"><svg class="e-font-icon-svg e-fas-minus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> </span> <a class="elementor-accordion-title" tabindex="0"> What do I need to bring with me?</a> </div> <div id="elementor-tab-content-2095" class="elementor-tab-content elementor-clearfix" data-tab="5" role="region" aria-labelledby="elementor-tab-title-2095"><p><span style="color: #000000;">Please bring your booking confirmation with you to the conference. We do not issue tickets for entry so your registration. You may find that having lots of business cards with you for the networking sessions is also helpful.</span></p></div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-2096" class="elementor-tab-title" data-tab="6" role="button" aria-controls="elementor-tab-content-2096" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><svg class="e-font-icon-svg e-fas-plus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> <span class="elementor-accordion-icon-opened"><svg class="e-font-icon-svg e-fas-minus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> </span> <a class="elementor-accordion-title" tabindex="0">What if I have special requirements?</a> </div> <div id="elementor-tab-content-2096" class="elementor-tab-content elementor-clearfix" data-tab="6" role="region" aria-labelledby="elementor-tab-title-2096"><p><span style="color: #000000;">If you have any particular requirements, disabilities, access, or any other needs we should be aware of, please do let us know when you register for the event. Alternatively, please email <strong><a style="color: #000000;" href="mailto:info@pharmacustomerconference.com">info@pharmacustomerconference.com</a></strong></span></p></div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-2097" class="elementor-tab-title" data-tab="7" role="button" aria-controls="elementor-tab-content-2097" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><svg class="e-font-icon-svg e-fas-plus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> <span class="elementor-accordion-icon-opened"><svg class="e-font-icon-svg e-fas-minus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> </span> <a class="elementor-accordion-title" tabindex="0">What happens if there is a venue change?</a> </div> <div id="elementor-tab-content-2097" class="elementor-tab-content elementor-clearfix" data-tab="7" role="region" aria-labelledby="elementor-tab-title-2097"><p><span style="color: #000000;">Very occasionally, we may have to change the venue of the conference due to refurbishments or issues with the venue itself. Should this happen, you will be personally notified and sent all of the relevant information for the new venue. Our conference website will also be kept up-to-date of any changes.</span></p></div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-2098" class="elementor-tab-title" data-tab="8" role="button" aria-controls="elementor-tab-content-2098" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><svg class="e-font-icon-svg e-fas-plus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> <span class="elementor-accordion-icon-opened"><svg class="e-font-icon-svg e-fas-minus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> </span> <a class="elementor-accordion-title" tabindex="0">How many attendees will be at the conference?</a> </div> <div id="elementor-tab-content-2098" class="elementor-tab-content elementor-clearfix" data-tab="8" role="region" aria-labelledby="elementor-tab-title-2098"><p><span style="color: #000000;">This does vary, so please ask our Customer Service team onsite.</span></p></div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-2099" class="elementor-tab-title" data-tab="9" role="button" aria-controls="elementor-tab-content-2099" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><svg class="e-font-icon-svg e-fas-plus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> <span class="elementor-accordion-icon-opened"><svg class="e-font-icon-svg e-fas-minus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> </span> <a class="elementor-accordion-title" tabindex="0">What happens if a speaker cannot attend?</a> </div> <div id="elementor-tab-content-2099" class="elementor-tab-content elementor-clearfix" data-tab="9" role="region" aria-labelledby="elementor-tab-title-2099"><p><span style="color: #000000;">Conferences are organised many months in advance of the conference itself and as the date of the conference approaches, sometimes we may need to make substitutions, alterations or cancellations of the speakers and/or topics. This is due to speakers being unable to attend for personal or business reasons and whilst we make every effort to find a direct replacement, sometimes this is not possible within the timeframes we are given and in order to allow any replacement speaker to sufficiently prepare a quality presentation.</span></p> <p><span style="color: #000000;">Global Insight Conferences Ltd reserves the right to alter or modify the advertised speakers and/or topics if necessary. Any substitutions or alterations will be regularly updated on the individual event sites.</span></p></div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-20910" class="elementor-tab-title" data-tab="10" role="button" aria-controls="elementor-tab-content-20910" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><svg class="e-font-icon-svg e-fas-plus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> <span class="elementor-accordion-icon-opened"><svg class="e-font-icon-svg e-fas-minus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> </span> <a class="elementor-accordion-title" tabindex="0">What conference materials will be made available on the day?</a> </div> <div id="elementor-tab-content-20910" class="elementor-tab-content elementor-clearfix" data-tab="10" role="region" aria-labelledby="elementor-tab-title-20910"><p><span style="color: #000000;">On the day of the conference, you will receive an online documentation pack with the updated agenda, delegate list, venue information and the speaker biographies. </span></p> <p><span style="color: #000000;">The presentations will be made available one week after the event from the password protected area of the conference website and will remain up there for six months. Please note that not all speakers provide us with a presentation and that not all speakers will give permission for their presentations to be distributed.</span></p></div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-20911" class="elementor-tab-title" data-tab="11" role="button" aria-controls="elementor-tab-content-20911" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><svg class="e-font-icon-svg e-fas-plus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> <span class="elementor-accordion-icon-opened"><svg class="e-font-icon-svg e-fas-minus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> </span> <a class="elementor-accordion-title" tabindex="0">When will I receive the conference materials?</a> </div> <div id="elementor-tab-content-20911" class="elementor-tab-content elementor-clearfix" data-tab="11" role="region" aria-labelledby="elementor-tab-title-20911"><p><span style="color: #000000;">Your conference documentation pack will be given to you when you register on the day of the conference. The speaker presentations themselves will be made available to all attendees one week after the conference.</span></p></div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-20912" class="elementor-tab-title" data-tab="12" role="button" aria-controls="elementor-tab-content-20912" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><svg class="e-font-icon-svg e-fas-plus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> <span class="elementor-accordion-icon-opened"><svg class="e-font-icon-svg e-fas-minus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> </span> <a class="elementor-accordion-title" tabindex="0">Are all of the presentations available on the web?</a> </div> <div id="elementor-tab-content-20912" class="elementor-tab-content elementor-clearfix" data-tab="12" role="region" aria-labelledby="elementor-tab-title-20912"><p><span style="color: #000000;">We ask all of our speakers for permission to publish their presentations on the password protected area of the website for you to download post-event. Not all of our speakers give us permission to do so, or indeed prepare written presentations. What we are legally permitted to publish online will be made available to you as soon as the speakers have released their updated versions. This tends to be within one week of the conference itself and your private password will allow you access to the site for you to download at your leisure.</span></p></div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-20913" class="elementor-tab-title" data-tab="13" role="button" aria-controls="elementor-tab-content-20913" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><svg class="e-font-icon-svg e-fas-plus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> <span class="elementor-accordion-icon-opened"><svg class="e-font-icon-svg e-fas-minus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> </span> <a class="elementor-accordion-title" tabindex="0">Will I receive a copy of the delegate list?</a> </div> <div id="elementor-tab-content-20913" class="elementor-tab-content elementor-clearfix" data-tab="13" role="region" aria-labelledby="elementor-tab-title-20913"><p><span style="color: #000000;">For networking purposes, the delegate list will be released on the day of the conference.</span></p></div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-754e5f43 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="754e5f43" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-15a86452" data-id="15a86452" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7de99a73 elementor-widget elementor-widget-spacer" data-id="7de99a73" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-29a56574 elementor-widget elementor-widget-heading" data-id="29a56574" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">General Enquiries</h2> </div> </div> <div class="elementor-element elementor-element-3c504b4b elementor-widget elementor-widget-accordion" data-id="3c504b4b" data-element_type="widget" data-widget_type="accordion.default"> <div class="elementor-widget-container"> <div class="elementor-accordion"> <div class="elementor-accordion-item"> <div id="elementor-tab-title-1011" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-1011" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><svg class="e-font-icon-svg e-fas-plus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> <span class="elementor-accordion-icon-opened"><svg class="e-font-icon-svg e-fas-minus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> </span> <a class="elementor-accordion-title" tabindex="0">Who can I speak to for more information on each conference?</a> </div> <div id="elementor-tab-content-1011" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-1011"><p>Please call our customers services team on +44 (0)20 3479 2299.</p></div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-1012" class="elementor-tab-title" data-tab="2" role="button" aria-controls="elementor-tab-content-1012" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><svg class="e-font-icon-svg e-fas-plus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> <span class="elementor-accordion-icon-opened"><svg class="e-font-icon-svg e-fas-minus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> </span> <a class="elementor-accordion-title" tabindex="0">Will I receive emails from you?</a> </div> <div id="elementor-tab-content-1012" class="elementor-tab-content elementor-clearfix" data-tab="2" role="region" aria-labelledby="elementor-tab-title-1012"><p>If you have opted-in to e-mail communication with Global Insight Conferences Ltd you will receive related market information and advanced notification of related conferences.</p></div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-1013" class="elementor-tab-title" data-tab="3" role="button" aria-controls="elementor-tab-content-1013" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><svg class="e-font-icon-svg e-fas-plus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> <span class="elementor-accordion-icon-opened"><svg class="e-font-icon-svg e-fas-minus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> </span> <a class="elementor-accordion-title" tabindex="0">How do I register for a press pass?</a> </div> <div id="elementor-tab-content-1013" class="elementor-tab-content elementor-clearfix" data-tab="3" role="region" aria-labelledby="elementor-tab-title-1013"><p>Due to privacy and confidentiality issues, press passes are not available at our conferences, except under exceptional circumstances. To enquire about any potential press pass, please email <span style="color: #000000;"><a style="color: #000000;" href="mailto:info@pharmacustomerconference.com"><strong>info@pharmacustomerconference.com</strong></a></span></p></div> </div> <div class="elementor-accordion-item"> <div id="elementor-tab-title-1014" class="elementor-tab-title" data-tab="4" role="button" aria-controls="elementor-tab-content-1014" aria-expanded="false"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <span class="elementor-accordion-icon-closed"><svg class="e-font-icon-svg e-fas-plus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> <span class="elementor-accordion-icon-opened"><svg class="e-font-icon-svg e-fas-minus" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"></path></svg></span> </span> <a class="elementor-accordion-title" tabindex="0">How can I give you my feedback?</a> </div> <div id="elementor-tab-content-1014" class="elementor-tab-content elementor-clearfix" data-tab="4" role="region" aria-labelledby="elementor-tab-title-1014"><p><span style="color: #000000;">We actively seek your feedback on your experience of the day. Our onsite questionnaires are relatively comprehensive and do cover most aspects of the day. Alternatively, please do call our customer services team on +44(0)20 3479 2299 or email your feedback to them at <a style="color: #000000;" href="mailto:info@pharmacustomerconference.com"><strong>info@pharmacustomerconference.com</strong></a></span></p></div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-49755e06 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="49755e06" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-27801326" data-id="27801326" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7ffd253 elementor-widget elementor-widget-text-editor" data-id="7ffd253" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="color: #000000;">Please do not hesitate to email our customer services team at <strong><a style="color: #000000;" href="mailto:info@pharmacustomerconference.com">info@pharmacustomerconference.com</a></strong> who will respond to you promptly.</span></p> <p><span style="color: #000000;">Please note that all phone calls are recorded for training and monitoring purposes.</span></p> </div> </div> </div> </div> </div> </section> </div> <div data-elementor-type="footer" data-elementor-id="663" class="elementor elementor-663 elementor-location-footer" data-elementor-post-type="elementor_library"> <section class="elementor-section elementor-top-section elementor-element elementor-element-18f1e362 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="18f1e362" data-element_type="section" data-settings="{"background_background":"classic"}"> <div class="elementor-container elementor-column-gap-no"> <div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-7e7b43ca" data-id="7e7b43ca" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-61a7bef5 elementor-widget elementor-widget-text-editor" data-id="61a7bef5" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://pharmacustomerconference.com/contact-us"><span style="color: #ffffff;">Contact</span></a></p><p><a style="font-size: var( --e-global-typography-bb2d521-font-size ); letter-spacing: var( --e-global-typography-bb2d521-letter-spacing ); word-spacing: var( --e-global-typography-bb2d521-word-spacing ); color: #ffffff;" href="https://www.globalinsightconferences.com/privacy">Privacy Policy</a></p><p><a style="font-size: var( --e-global-typography-bb2d521-font-size ); letter-spacing: var( --e-global-typography-bb2d521-letter-spacing ); word-spacing: var( --e-global-typography-bb2d521-word-spacing ); color: #ffffff;" href="https://www.globalinsightconferences.com/privacy">Cookie Policy</a></p><p><a style="font-size: var( --e-global-typography-bb2d521-font-size ); letter-spacing: var( --e-global-typography-bb2d521-letter-spacing ); word-spacing: var( --e-global-typography-bb2d521-word-spacing ); color: #ffffff;" href="https://www.globalinsightconferences.com/contact/terms-conditions">Terms & Conditions</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-5f89ca60" data-id="5f89ca60" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-63962215 elementor-widget elementor-widget-text-editor" data-id="63962215" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Please check the Pharma Customer Strategies Conference website regularly for programme updates and confirmed speakers. 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