ICO Privacy notice

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class="icon-file-pdf"></span> PDF</label> </li> </ul> </div> <button class="button">Download <span class="icon-download"></span></button> </fieldset> </form> </div> </div> </header> <div class="row"> <aside class="toc toc-multipage column column-3" aria-label="Search for documents filter"> <nav aria-label="Filtered Documents"> <form method="GET" class="toc-search"> <p> <label for="toc-search" class="invisible">Search article</label> <input type="search" id="toc-search" name="q" placeholder="Search this document"> <span class="button-icon icon-search" id="toc-search-button-icon"></span> <span class="button-icon icon-search icon-spinner animate-spin" id="toc-search-progress-icon" style="display: none;"> </span> <input type="submit" id="toc-search-button" value="Search"/> <span class="invisible" role="status" id="toc-search-status"></span> </p> </form> <ul> <li> <a href="/global/privacy-notice/" class="current"> 1. General information </a> </li> <li> <a href="/global/privacy-notice/cha-nges-to-this-privacy-notice/" class=""> Changes to this privacy notice </a> </li> <li> <a href="/global/privacy-notice/controller-s-contact-details/" class=""> Controller’s contact details </a> </li> <li> <a href="/global/privacy-notice/data-protection-officers-contact-details/" class=""> Data Protection Officer's contact details </a> </li> <li> <a href="/global/privacy-notice/how-do-we-get-information/" class=""> How do we get information? </a> </li> <li> <a href="/global/privacy-notice/your-data-protection-rights/" class=""> Your data protection rights </a> </li> <li> <a href="/global/privacy-notice/request-a-service-adjustment/" class=""> Request a service adjustment </a> </li> <li> <a href="/global/privacy-notice/sharing-your-information/" class=""> Sharing your information </a> </li> <li> <a href="/global/privacy-notice/links-to-other-websites/" class=""> Links to other websites </a> </li> <li> <a href="/global/privacy-notice/your-right-to-complain/" class=""> Your right to complain </a> </li> <li> <a href="/global/privacy-notice/children-s-information/" class=""> Children’s information </a> </li> <li> <a href="/global/privacy-notice/managing-customer-contact/" class=""> Managing customer contact </a> </li> <li> <a href="/global/privacy-notice/how-you-can-contact-us/" class=""> How you can contact us </a> </li> <li> <a href="/global/privacy-notice/visitors-to-our-website/" class=""> Visitors to our website </a> </li> <li> <a href="/global/privacy-notice/visitors-to-the-office/" class=""> Visitors to the office </a> </li> <li> <a href="/global/privacy-notice/2-reason-for-contacting-us/" class=""> 2. Reason for contacting us </a> </li> <li> <a href="/global/privacy-notice/responding-to-our-project-explain-consultation/" class=""> Responding to our project ExplAIn consultation </a> </li> <li> <a href="/global/privacy-notice/report-a-nuisance-call-or-message/" class=""> Report a nuisance call or message </a> </li> <li> <a href="/global/privacy-notice/making-a-complaint/" class=""> Making a complaint </a> </li> <li> <a href="/global/privacy-notice/report-bad-practices-as-a-whistleblower/" class=""> Report bad practices as a whistleblower </a> </li> <li> <a href="/global/privacy-notice/make-an-enquiry/" class=""> Make an enquiry </a> </li> <li> <a href="/global/privacy-notice/investigations-for-law-enforcement-purposes/" class=""> Investigations for law enforcement purposes </a> </li> <li> <a href="/global/privacy-notice/using-our-subject-access-request-service/" class=""> Using our subject access request service </a> </li> <li> <a href="/global/privacy-notice/apply-for-a-job-or-secondment/" class=""> Apply for a job or secondment </a> </li> <li> <a href="/global/privacy-notice/contact-the-press-office/" class=""> Contact the Press Office </a> </li> <li> <a href="/global/privacy-notice/attend-an-event-seminar-or-workshop/" class=""> Attend an event, seminar or workshop </a> </li> <li> <a href="/global/privacy-notice/responding-to-our-consultation-requests-and-surveys/" class=""> Responding to our consultation requests and surveys </a> </li> <li> <a href="/global/privacy-notice/register-for-a-webinar-or-live-broadcast-event/" class=""> Register for a webinar or live broadcast event </a> </li> <li> <a href="/global/privacy-notice/subscribing-to-our-e-newsletter/" class=""> Subscribing to our e-newsletter </a> </li> <li> <a href="/global/privacy-notice/request-our-publications/" class=""> Request our publications </a> </li> <li> <a href="/global/privacy-notice/make-an-information-request/" class=""> Make an information request </a> </li> <li> <a href="/global/privacy-notice/using-our-privacy-notice-generator-tool/" class=""> Using our privacy notice generator tool </a> </li> <li> <a href="/global/privacy-notice/3-communicate-with-us-as-a-business/" class=""> 3. Communicate with us as a business </a> </li> <li> <a href="/global/privacy-notice/pay-a-data-protection-fee/" class=""> Pay a data protection fee </a> </li> <li> <a href="/global/privacy-notice/apply-for-an-ico-grant/" class=""> Apply for an ICO grant </a> </li> <li> <a href="/global/privacy-notice/report-a-breach-service-providers/" class=""> Report a breach (service providers) </a> </li> <li> <a href="/global/privacy-notice/report-a-breach-all-controllers/" class=""> Report a breach (all controllers) </a> </li> <li> <a href="/global/privacy-notice/when-we-audit-an-organisation/" class=""> When we audit an organisation </a> </li> <li> <a href="/global/privacy-notice/submit-a-dpia-for-consultation/" class=""> Submit a DPIA for consultation </a> </li> <li> <a href="/global/privacy-notice/submit-a-bcr-application-for-approval/" class=""> Submit a BCR application for approval </a> </li> <li> <a href="/global/privacy-notice/signing-the-your-data-matters-pledge/" class=""> Signing the Your Data Matters pledge </a> </li> <li> <a href="/global/privacy-notice/joining-our-sme-feedback-group/" class=""> Joining our SME feedback group </a> </li> <li> <a href="/global/privacy-notice/nominations-for-data-protection-officer-of-the-year-award/" class=""> Nominations for Data Protection Officer of the Year award </a> </li> <li> <a href="/global/privacy-notice/providing-details-for-case-studies/" class=""> Providing details for case studies </a> </li> <li> <a href="/global/privacy-notice/we-re-carrying-out-an-advisory-check-up-on-your-organisation/" class=""> We’re carrying out an advisory check-up on your organisation </a> </li> <li> <a href="/global/privacy-notice/submit-a-question-to-our-innovation-advice-service-in-the-beta-phase/" class=""> Submit a question to our Innovation Advice Service in the BETA phase </a> </li> <li> <a href="/global/privacy-notice/register-as-a-trust-service-provider/" class=""> Register as a trust service provider </a> </li> <li> <a href="/global/privacy-notice/submit-a-code-of-conduct-or-certification-scheme-for-approval/" class=""> Submit a Code of Conduct or Certification Scheme for approval. </a> </li> <li> <a href="/global/privacy-notice/apply-for-accreditation-as-a-code-monitoring-body/" class=""> Apply for accreditation as a code monitoring body </a> </li> <li> <a href="/global/privacy-notice/upstream-feedback-group/" class=""> Upstream feedback group </a> </li> <li> <a href="/global/privacy-notice/volunteer-to-particate-in-ico-website-user-research/" class=""> Volunteer to particate in ICO website user research </a> </li> <li> <a href="/global/privacy-notice/data-protection-practitioners-conference-2024/" class=""> Data Protection Practitioners' Conference 2024 </a> </li> </ul> </nav> </aside> <div class="maincolumn column column-8 column-indent-1"> <div class="article-content"> <p>I darllen ein hysbysiad preifatrwydd yn Cymraeg, dewiswch ‘Cymraeg’ ar y dewisydd iaith isod.</p> <p>This privacy notice tells you what to expect us to do with your personal information when you make contact with us or use one of our services.</p> <p>This notice is layered. So, if you wish, you can easily select the reason we process your personal information and see what we do with it.</p> <div class="js-video-embed"> <script data-cfasync="false" src="/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js"></script><script type="text/html" class="js-video-embed__video-template"> <div class="fluid-width-video-wrapper fluid-width-video-wrapper--16by9 js-video-embed__content"> <iframe src="https://www.youtube-nocookie.com/embed/ZqzGM8nUsDo?autoplay=0&mute=0&rel=0" title="ICO layered privacy notice" allowfullscreen frameborder="0" allow="autoplay;"></iframe> </div> </script> <script type="text/html" class="js-video-embed__link-template"> <div class="video-link js-video-embed__content"> <div class="video-link__icon"> <span class="icon-play-circle"></span> </div> <div class="video-link__content"> <a href="https://www.youtube-nocookie.com/embed/ZqzGM8nUsDo" class="video-link__link" target="_blank">ICO layered privacy notice</a> <div class="video-link__info">Watch on YouTube</div> </div> </div> </script> <div class="video-link js-video-embed__content"> <div class="video-link__icon"> <span class="icon-play-circle"></span> </div> <div class="video-link__content"> <a href="https://www.youtube-nocookie.com/embed/ZqzGM8nUsDo" class="video-link__link link-external" target="_blank">ICO layered privacy notice<span class="invisible"></span></a> <div class="video-link__info">Watch on YouTube</div> </div> </div> </div> <p>If your network blocks YouTube, you may not be able to view the above video. Please use another device.</p> <p>Pressing play on the video above will set a third-party cookie. Please read our <a data-id="2153" href="/global/cookies/" title="Cookies">cookie policy</a> for more information.</p> <p><em>Depending on your organisation’s network policies, you may be unable to view the video on this page. In this case, please access the page on a non-network device.</em></p> <p>We’ll tell you:</p> <ul> <li>why we are able to process your information;</li> <li>what purpose we are processing it for;</li> <li>whether you have to provide it to us;</li> <li>how long we store it for;</li> <li>whether there are other recipients of your personal information;</li> <li>whether we intend to transfer it to another country; and</li> <li>whether we do automated decision-making or profiling.</li> </ul> <p>The first part of the notice is information we need to tell everybody.</p> </div> <aside class="aside-further" aria-label="Document menu"> <h2>Further reading</h2> <ul> <li> <a href="/for-organisations-2/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-to-be-informed/" class="theme-organisations"> <h3 class="h4">Guidance on the right to be informed for organisations</h3> <div class="text-small"> <p>For organisations</p> </div> <span 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