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data-analytics-component="main_nav_side_panel"><span class="dcs-main-nav__card-text">NSW school holidays</span><span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">east</span></a></li><li itemprop="name"><a class="dcs-main-nav__card" href="/about-nsw/public-holidays" itemprop="url" data-analytics-component="main_nav_side_panel"><span class="dcs-main-nav__card-text">NSW public holidays</span><span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">east</span></a></li><li itemprop="name"><a class="dcs-main-nav__card" href="/nsw-government" itemprop="url" data-analytics-component="main_nav_side_panel"><span class="dcs-main-nav__card-text">NSW Government</span><span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">east</span></a></li><li itemprop="name"><a class="dcs-main-nav__card" href="/nsw-government/digital-identity-and-cybersecurity/nsw-digital-id" itemprop="url" data-analytics-component="main_nav_side_panel"><span class="dcs-main-nav__card-text">NSW Digital ID</span><span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">east</span></a></li> </ul> </div> </div> <div class="dcs-main-nav__sub-link"> <a href="/living-in-nsw" class="nsw-button nsw-button--full-width nsw-button--dark">Living in NSW</a> </div> </div> </li> <li itemprop="name"> <a href="/working-and-business" itemprop="url"> <span>Working and business</span> <span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">keyboard_arrow_right</span> </a> <div class="dcs-main-nav__sub-nav dcs-main-nav__sub-nav--two-col" id="sub-nav-working-and-business" role="region" aria-label="Working and business Submenu"> <div class="dcs-main-nav__wrapper"> <div class="dcs-main-nav__header"> <div class="dcs-main-nav__waratah"> <a href="/"> <img class="nsw-header__logo" src="/themes/custom/dcs_theme/favicons/sets/standard/logo.svg" alt="NSW Government logo"> </a> </div> <button class="nsw-icon-button js-close-nav" type="button" aria-expanded="true"> <span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">close</span> <span class="sr-only">Close Menu</span> </button> </div> <div class="dcs-main-nav__return"> <button class="nsw-icon-button nsw-icon-button--flex js-close-sub-nav" type="button" aria-expanded="true" aria-controls="sub-nav-working-and-business"> <span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">keyboard_arrow_left</span> <span class="dcs-main-nav__return-text">Working and business<span class="sr-only">Back to previous menu</span></span> </button> </div> </div> <div class="dcs-main-nav__title"> <a href="/working-and-business">Working and business<span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">east</span></a> </div> <div class="dcs-main-nav__sub-wrapper"> <ul class="dcs-main-nav__list dcs-main-nav__list--secondary"> <li itemprop="name"><a href="/living-in-nsw/information-for-aboriginal-people" itemprop="url" data-analytics-component="main_nav_submenu">Aboriginal information and services</a></li><li itemprop="name"><a href="/business-and-economy" itemprop="url" data-analytics-component="main_nav_submenu">Business and economy</a></li><li itemprop="name"><a href="/business-and-economy/business-advice-and-support" itemprop="url" data-analytics-component="main_nav_submenu">Business advice and support</a></li><li itemprop="name"><a href="/education-and-training" itemprop="url" data-analytics-component="main_nav_submenu">Education and training</a></li><li itemprop="name"><a href="/employment" itemprop="url" data-analytics-component="main_nav_submenu">Employment</a></li><li itemprop="name"><a href="/grants-and-funding" itemprop="url" data-analytics-component="main_nav_submenu">Grants and funding</a></li><li itemprop="name"><a href="/money-and-taxes" itemprop="url" data-analytics-component="main_nav_submenu">Money and taxes</a></li><li itemprop="name"><a href="/visas-and-migration" itemprop="url" data-analytics-component="main_nav_submenu">Visas and migration</a></li> </ul> <div class="dcs-main-nav__promoted" id="personalisation-working-and-business"> <span class="dcs-main-nav__promoted-title">Popular right now</span> <ul class="dcs-main-nav__list dcs-main-nav__list--promoted"> <li itemprop="name"><a class="dcs-main-nav__card" href="/visas-and-migration/skilled-visas/nsw-skills-lists" itemprop="url" data-analytics-component="main_nav_side_panel"><span class="dcs-main-nav__card-text">NSW skills lists</span><span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">east</span></a></li><li itemprop="name"><a class="dcs-main-nav__card" href="/departments-and-agencies/customer-service/careers" itemprop="url" data-analytics-component="main_nav_side_panel"><span class="dcs-main-nav__card-text">Department of Customer Service careers</span><span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">east</span></a></li><li itemprop="name"><a class="dcs-main-nav__card" href="/business-and-economy/licences-and-credentials/automatic-mutual-recognition" itemprop="url" data-analytics-component="main_nav_side_panel"><span class="dcs-main-nav__card-text">Working interstate</span><span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">east</span></a></li> </ul> </div> </div> <div class="dcs-main-nav__sub-link"> <a href="/working-and-business" class="nsw-button nsw-button--full-width nsw-button--dark">Working and business</a> </div> </div> </li> <li itemprop="name"> <a href="/whats-happening" itemprop="url"> <span>What's happening</span> <span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">keyboard_arrow_right</span> </a> <div class="dcs-main-nav__sub-nav dcs-main-nav__sub-nav--two-col" id="sub-nav-whats-happening" role="region" aria-label="What's happening Submenu"> <div class="dcs-main-nav__wrapper"> <div class="dcs-main-nav__header"> <div class="dcs-main-nav__waratah"> <a href="/"> <img class="nsw-header__logo" src="/themes/custom/dcs_theme/favicons/sets/standard/logo.svg" alt="NSW Government logo"> </a> </div> <button class="nsw-icon-button js-close-nav" type="button" aria-expanded="true"> <span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">close</span> <span class="sr-only">Close Menu</span> </button> </div> <div class="dcs-main-nav__return"> <button class="nsw-icon-button nsw-icon-button--flex js-close-sub-nav" type="button" aria-expanded="true" aria-controls="sub-nav-whats-happening"> <span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">keyboard_arrow_left</span> <span class="dcs-main-nav__return-text">What's happening<span class="sr-only">Back to previous menu</span></span> </button> </div> </div> <div class="dcs-main-nav__title"> <a href="/whats-happening">What's happening<span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">east</span></a> </div> <div class="dcs-main-nav__sub-wrapper"> <ul class="dcs-main-nav__list dcs-main-nav__list--secondary"> <li itemprop="name"><a href="/about-nsw" itemprop="url" data-analytics-component="main_nav_submenu">About NSW</a></li><li itemprop="name"><a href="/arts-and-culture" itemprop="url" data-analytics-component="main_nav_submenu">Arts and culture</a></li><li itemprop="name"><a href="/visiting-and-exploring-nsw/nsw-events" itemprop="url" data-analytics-component="main_nav_submenu">Events in NSW</a></li><li itemprop="name"><a href="/visiting-and-exploring-nsw" itemprop="url" data-analytics-component="main_nav_submenu">Visiting and exploring NSW</a></li><li itemprop="name"><a href="/about-nsw/public-holidays" itemprop="url" data-analytics-component="main_nav_submenu">NSW public holidays</a></li><li itemprop="name"><a href="/about-nsw/school-holidays" itemprop="url" data-analytics-component="main_nav_submenu">NSW school holidays</a></li> </ul> </div> <div class="dcs-main-nav__sub-link"> <a href="/whats-happening" class="nsw-button nsw-button--full-width nsw-button--dark">What's happening</a> </div> </div> </li> <li itemprop="name"> <a href="/have-your-say" itemprop="url"> <span>Have your say</span> </a> </li> <li itemprop="name"> <a href="https://www.nsw.gov.au/easy-read" itemprop="url"> <span>Easy Read</span> </a> </li> </ul> </nav> </div> <nav role="navigation" aria-label="Breadcrumbs" class="nsw-breadcrumbs"><div class="nsw-container"><ol itemscope itemtype="https://schema.org/BreadcrumbList"><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><a itemprop="item" href="/"><span itemprop="name">Home</span><meta itemprop="position" content="1" /></a></li><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><a itemprop="item" href="/departments-and-agencies"><span itemprop="name">Departments and agencies</span><meta itemprop="position" content="2" /></a></li><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><a itemprop="item" class="current" href="/departments-and-agencies/customer-service"><span itemprop="name">Department of Customer Service</span><meta itemprop="position" content="3" /></a></li></ol></div></nav> <main> <div data-drupal-messages-fallback class="hidden"></div> <a id="main-content" tabindex="-1"></a> <div id="block-content"> <article class="node--has-banner node node--agency"> <div class="nsw-hero-banner nsw-hero-banner--wide nsw-hero-banner--dark"> <div class="nsw-hero-banner__container"> <div class="nsw-hero-banner__wrapper"> <div class="nsw-hero-banner__content"> <h1>Department of Customer Service</h1> <div class="nsw-wysiwyg-content nsw-intro"> <div class="nsw-wysiwyg-content"> <p>Making it easier to deal with government by driving improvements in customer service.</p></div> </div> <div id="readspeaker_button1" class="rs_skip rsbtn rscompact rs_preserve"> <a rel="nofollow" class="rsbtn_play" accesskey="L" title="Listen to this page using ReadSpeaker webReader" href="//app-oc.readspeaker.com/cgi-bin/rsent?customerid=11246&lang=en_au&readclass=node-content__content%2crs_read&url=https://www.nsw.gov.au/departments-and-agencies/customer-service"> <span class="rsbtn_left rsimg rspart"> <span class="rsbtn_text"> <span>Listen</span> </span> </span> <span class="rsbtn_right rsimg rsplay rspart"></span> </a> </div> </div> </div> </div> </div> <section class="nsw-section nsw-section--off-white"> <div class="agency-search"> <h3>Search DCS to find the content you're looking for</h3> <form role="search"> <div class="nsw-form__input-group"> <label for="search_agency" class="sr-only">Search agency for:</label> <input autocomplete="off" class="nsw-form__input" id="search_agency" type="text"> <button class="nsw-button nsw-button--dark nsw-button--flex" id="search_submit" data-analytics-component="search_panel">Search</button> </div> </form> </div> </section> <div class="node-content nsw-p-top-lg"> <div class="node-content__content"> <div class="node-section-pre-content"> </div> <div class="node-section-content"> <div class="nsw-container"> <div class="nsw-section nsw-section--off-white"> <div class="dcs-agency-link-list"><div data-analytics-component="links--three_columns" class="nsw-container"><div class="nsw-link-list--grid nsw-link-list--grid--three"><div class="nsw-link-list"><ul><li><a href="https://www.nsw.gov.au/customer-service/contact-us" class="is-external__list" data-analytics-component="links"><span class="is-external__target">Make an enquiry</span></a></li><li><a href="https://www.nsw.gov.au/department-of-customer-service/careers" class="is-external__list" data-analytics-component="links"><span class="is-external__target">Work with us</span></a></li><li><a href="https://www.nsw.gov.au/customer-service/access-to-information" class="is-external__list" data-analytics-component="links"><span class="is-external__target">Access information</span></a></li></ul></div></div></div></div> </div> </div> <div class="layout--divider nsw-section nsw-section--divider"> <div class="nsw-container"> <hr class="nsw-section-separator"> </div> </div> <div class="nsw-section"> <div class="nsw-container"> <div class="dcs-feature dcs-feature--third-right"><div class="dcs-feature__content"><h2 class="dcs-feature__title">Who we are</h2><div class="dcs-feature__html"><p>By putting the customer at the centre of all programs and initiatives, we are transforming the way government interacts with the people of NSW. <span>Our services are designed so that everyone can access and interact with them in a meaningful way.</span></p><p>DCS is focused on delivering customer service, digital transformation and regulatory reform to more than 8 million people.</p><p>From safety inspectors to marriage celebrants, from customer service representatives to emergency response teams, our people are dedicated to making the lives of our customers better.</p><p><a class="nsw-button nsw-button--dark" href="/departments-and-agencies/customer-service/who-we-are" title="Who we are" data-entity-type="node" data-entity-uuid="78755c01-66e4-40a2-942a-ebdcc47cb8eb" data-entity-substitution="canonical">Read more</a></p></div></div><div class="dcs-feature__image "><div><span class="nsw-media nsw-media--image nsw-media--view-mode---medium"><picture><source srcset="/sites/default/files/styles/_medium/public/2021-12/DCS-Career-BDM-employee.png.avif?itok=44ra-oS1 1x, /sites/default/files/styles/_large/public/2021-12/DCS-Career-BDM-employee.png.avif?itok=5Sa2iTio 2x" media="(min-width: 768px)" type="image/avif" width="600" height="400"/><source srcset="/sites/default/files/styles/_small_x2/public/2021-12/DCS-Career-BDM-employee.png.avif?itok=qdjAk-Va 1x, /sites/default/files/styles/_extra_large/public/2021-12/DCS-Career-BDM-employee.png.avif?itok=Qfz6RznS 2x" media="(min-width: 480px)" type="image/avif" width="800" height="533"/><source srcset="/sites/default/files/styles/_small/public/2021-12/DCS-Career-BDM-employee.png.avif?itok=NVbUCU1N 1x, /sites/default/files/styles/_small_x2/public/2021-12/DCS-Career-BDM-employee.png.avif?itok=qdjAk-Va 2x" type="image/avif" width="400" height="267"/><source srcset="/sites/default/files/styles/_medium/public/2021-12/DCS-Career-BDM-employee.png?itok=44ra-oS1 1x, /sites/default/files/styles/_large/public/2021-12/DCS-Career-BDM-employee.png?itok=5Sa2iTio 2x" media="(min-width: 768px)" type="image/png" width="600" height="400"/><source srcset="/sites/default/files/styles/_small_x2/public/2021-12/DCS-Career-BDM-employee.png?itok=qdjAk-Va 1x, /sites/default/files/styles/_extra_large/public/2021-12/DCS-Career-BDM-employee.png?itok=Qfz6RznS 2x" media="(min-width: 480px)" type="image/png" width="800" height="533"/><source srcset="/sites/default/files/styles/_small/public/2021-12/DCS-Career-BDM-employee.png?itok=NVbUCU1N 1x, /sites/default/files/styles/_small_x2/public/2021-12/DCS-Career-BDM-employee.png?itok=qdjAk-Va 2x" type="image/png" width="400" height="267"/><img loading="eager" src="/sites/default/files/styles/_medium/public/2021-12/DCS-Career-BDM-employee.png?itok=44ra-oS1" width="600" height="400" alt="Michelle works at Births Deaths and Marriages and helps happy couples plan their wedding ceremonies." /></picture></span></div></div></div> </div> </div> <div class="layout--divider nsw-section nsw-section--divider"> <div class="nsw-container"> <hr class="nsw-section-separator"> </div> </div> <div class="nsw-section nsw-section--off-white"> <div class="nsw-container"> <div class="dcs-feature dcs-feature--half-left"><div class="dcs-feature__content"><div class="dcs-feature__html"><h2>Achievements</h2><p>More digital services and expanded frontline services are making life easier for the people of NSW.</p><p>Australia's first Department of Customer Service (DCS) is celebrating 4 years of transforming the customer experience, with 85% of government applications now digital, and face-to face services expanded statewide.</p></div><a href="/departments-and-agencies/customer-service/dcs-achievements" class="nsw-button nsw-button--dark-outline dcs-feature__link">Read more</a></div><div class="dcs-feature__image "><div><span class="nsw-media nsw-media--image nsw-media--view-mode---medium"><picture><source srcset="/sites/default/files/styles/_medium/public/2021-12/Michael%20Preston_Safework.jpg.avif?itok=IPn-nLHK 1x, /sites/default/files/styles/_large/public/2021-12/Michael%20Preston_Safework.jpg.avif?itok=vA932Xhp 2x" media="(min-width: 768px)" type="image/avif" width="600" height="400"/><source srcset="/sites/default/files/styles/_small_x2/public/2021-12/Michael%20Preston_Safework.jpg.avif?itok=cjarW4s5 1x, /sites/default/files/styles/_extra_large/public/2021-12/Michael%20Preston_Safework.jpg.avif?itok=04SbYrxg 2x" media="(min-width: 480px)" type="image/avif" width="800" height="533"/><source srcset="/sites/default/files/styles/_small/public/2021-12/Michael%20Preston_Safework.jpg.avif?itok=DkxKK2js 1x, /sites/default/files/styles/_small_x2/public/2021-12/Michael%20Preston_Safework.jpg.avif?itok=cjarW4s5 2x" type="image/avif" width="400" height="267"/><source srcset="/sites/default/files/styles/_medium/public/2021-12/Michael%20Preston_Safework.jpg?itok=IPn-nLHK 1x, /sites/default/files/styles/_large/public/2021-12/Michael%20Preston_Safework.jpg?itok=vA932Xhp 2x" media="(min-width: 768px)" type="image/jpeg" width="600" height="400"/><source srcset="/sites/default/files/styles/_small_x2/public/2021-12/Michael%20Preston_Safework.jpg?itok=cjarW4s5 1x, /sites/default/files/styles/_extra_large/public/2021-12/Michael%20Preston_Safework.jpg?itok=04SbYrxg 2x" media="(min-width: 480px)" type="image/jpeg" width="800" height="533"/><source srcset="/sites/default/files/styles/_small/public/2021-12/Michael%20Preston_Safework.jpg?itok=DkxKK2js 1x, /sites/default/files/styles/_small_x2/public/2021-12/Michael%20Preston_Safework.jpg?itok=cjarW4s5 2x" type="image/jpeg" width="400" height="267"/><img loading="eager" src="/sites/default/files/styles/_medium/public/2021-12/Michael%20Preston_Safework.jpg?itok=IPn-nLHK" width="600" height="400" alt="Safework inspector " /></picture></span></div></div></div> <div class="layout--divider nsw-section nsw-section--divider"> <div class="nsw-container"> <hr class="nsw-section-separator"> </div> </div> </div> <div class="nsw-container"> <h2>Key projects</h2> <div class="agency block--cards nsw-cards cards-scroll"><div id="glide" class="glide"><div class="glide__track" data-glide-el="track"><div class="glide__slides"><div class="glide__slide"><div class="nsw-card"><div class="nsw-card__image"><h3 class="sr-only">Image</h3><picture><source srcset="/sites/default/files/styles/card_l3_x1/public/2022-06/state-of-the-customer-large-72.png.avif?h=7eabb7da&itok=SSc7Uynk 1x, /sites/default/files/styles/card_l3_x2/public/2022-06/state-of-the-customer-large-72.png.avif?h=7eabb7da&itok=zbZawbIY 2x" media="(min-width: 1024px)" type="image/avif" width="570" height="300"/><source srcset="/sites/default/files/styles/card_m3_x1/public/2022-06/state-of-the-customer-large-72.png.avif?h=7eabb7da&itok=dhlmZdYk 1x, /sites/default/files/styles/card_m3_x2/public/2022-06/state-of-the-customer-large-72.png.avif?h=7eabb7da&itok=UTGe4VxW 2x" media="(min-width: 768px)" type="image/avif" width="486" height="216"/><source srcset="/sites/default/files/styles/card_s_x1/public/2022-06/state-of-the-customer-large-72.png.avif?h=7eabb7da&itok=d3ZDAwDL 1x, /sites/default/files/styles/card_s_x2/public/2022-06/state-of-the-customer-large-72.png.avif?h=7eabb7da&itok=dfVv5mgp 2x" media="(min-width: 480px)" type="image/avif" width="735" height="208"/><source srcset="/sites/default/files/styles/card_xs_x1/public/2022-06/state-of-the-customer-large-72.png.avif?h=7eabb7da&itok=8jS6umYU 1x, /sites/default/files/styles/card_xs_x2/public/2022-06/state-of-the-customer-large-72.png.avif?h=7eabb7da&itok=KBQBdWpa 2x" type="image/avif" width="447" height="208"/><source srcset="/sites/default/files/styles/card_l3_x1/public/2022-06/state-of-the-customer-large-72.png?h=7eabb7da&itok=SSc7Uynk 1x, /sites/default/files/styles/card_l3_x2/public/2022-06/state-of-the-customer-large-72.png?h=7eabb7da&itok=zbZawbIY 2x" media="(min-width: 1024px)" type="image/png" width="570" height="300"/><source srcset="/sites/default/files/styles/card_m3_x1/public/2022-06/state-of-the-customer-large-72.png?h=7eabb7da&itok=dhlmZdYk 1x, /sites/default/files/styles/card_m3_x2/public/2022-06/state-of-the-customer-large-72.png?h=7eabb7da&itok=UTGe4VxW 2x" media="(min-width: 768px)" type="image/png" width="486" height="216"/><source srcset="/sites/default/files/styles/card_s_x1/public/2022-06/state-of-the-customer-large-72.png?h=7eabb7da&itok=d3ZDAwDL 1x, /sites/default/files/styles/card_s_x2/public/2022-06/state-of-the-customer-large-72.png?h=7eabb7da&itok=dfVv5mgp 2x" media="(min-width: 480px)" type="image/png" width="735" height="208"/><source srcset="/sites/default/files/styles/card_xs_x1/public/2022-06/state-of-the-customer-large-72.png?h=7eabb7da&itok=8jS6umYU 1x, /sites/default/files/styles/card_xs_x2/public/2022-06/state-of-the-customer-large-72.png?h=7eabb7da&itok=KBQBdWpa 2x" type="image/png" width="447" height="208"/><img loading="lazy" src="/sites/default/files/styles/card_s_x1/public/2022-06/state-of-the-customer-large-72.png?h=7eabb7da&itok=d3ZDAwDL" width="735" height="208" alt=""five people waving and talking"" /></picture></div><div class="nsw-card__content"><h3 class="nsw-card__title is-excluded"><a href="/nsw-government/state-of-customer" data-analytics-component="cards">State of the Customer</a></h3><div class="nsw-card__copy"><div class="nsw-wysiwyg-content"><p>The NSW Government's vision is to become the world's most customer-centric government by 2030. The State of the Customer report shows the progress we are making towards that vision.</p></div></div><span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">east</span></div></div></div><div class="glide__slide"><div class="nsw-card"><div class="nsw-card__image"><h3 class="sr-only">Image</h3><picture><source srcset="/sites/default/files/styles/card_l3_x1/public/2022-04/Lau-family-COL-savings-campaign-760x444.jpg.avif?h=832d6bbf&itok=WB7BDPrU 1x, /sites/default/files/styles/card_l3_x2/public/2022-04/Lau-family-COL-savings-campaign-760x444.jpg.avif?h=832d6bbf&itok=oqdQ-T5B 2x" media="(min-width: 1024px)" type="image/avif" width="570" height="300"/><source srcset="/sites/default/files/styles/card_m3_x1/public/2022-04/Lau-family-COL-savings-campaign-760x444.jpg.avif?h=832d6bbf&itok=q3Nj6p-A 1x, /sites/default/files/styles/card_m3_x2/public/2022-04/Lau-family-COL-savings-campaign-760x444.jpg.avif?h=832d6bbf&itok=yR-iRQXK 2x" media="(min-width: 768px)" type="image/avif" width="486" height="216"/><source srcset="/sites/default/files/styles/card_s_x1/public/2022-04/Lau-family-COL-savings-campaign-760x444.jpg.avif?h=832d6bbf&itok=vqW9L_zu 1x, /sites/default/files/styles/card_s_x2/public/2022-04/Lau-family-COL-savings-campaign-760x444.jpg.avif?h=832d6bbf&itok=_QaGpfHa 2x" media="(min-width: 480px)" type="image/avif" width="735" height="208"/><source srcset="/sites/default/files/styles/card_xs_x1/public/2022-04/Lau-family-COL-savings-campaign-760x444.jpg.avif?h=832d6bbf&itok=q1Cd5_vL 1x, /sites/default/files/styles/card_xs_x2/public/2022-04/Lau-family-COL-savings-campaign-760x444.jpg.avif?h=832d6bbf&itok=8MDcFIZ0 2x" type="image/avif" width="447" height="208"/><source srcset="/sites/default/files/styles/card_l3_x1/public/2022-04/Lau-family-COL-savings-campaign-760x444.jpg?h=832d6bbf&itok=WB7BDPrU 1x, /sites/default/files/styles/card_l3_x2/public/2022-04/Lau-family-COL-savings-campaign-760x444.jpg?h=832d6bbf&itok=oqdQ-T5B 2x" media="(min-width: 1024px)" type="image/jpeg" width="570" height="300"/><source srcset="/sites/default/files/styles/card_m3_x1/public/2022-04/Lau-family-COL-savings-campaign-760x444.jpg?h=832d6bbf&itok=q3Nj6p-A 1x, /sites/default/files/styles/card_m3_x2/public/2022-04/Lau-family-COL-savings-campaign-760x444.jpg?h=832d6bbf&itok=yR-iRQXK 2x" media="(min-width: 768px)" type="image/jpeg" width="486" height="216"/><source srcset="/sites/default/files/styles/card_s_x1/public/2022-04/Lau-family-COL-savings-campaign-760x444.jpg?h=832d6bbf&itok=vqW9L_zu 1x, /sites/default/files/styles/card_s_x2/public/2022-04/Lau-family-COL-savings-campaign-760x444.jpg?h=832d6bbf&itok=_QaGpfHa 2x" media="(min-width: 480px)" type="image/jpeg" width="735" height="208"/><source srcset="/sites/default/files/styles/card_xs_x1/public/2022-04/Lau-family-COL-savings-campaign-760x444.jpg?h=832d6bbf&itok=q1Cd5_vL 1x, /sites/default/files/styles/card_xs_x2/public/2022-04/Lau-family-COL-savings-campaign-760x444.jpg?h=832d6bbf&itok=8MDcFIZ0 2x" type="image/jpeg" width="447" height="208"/><img loading="lazy" src="/sites/default/files/styles/card_s_x1/public/2022-04/Lau-family-COL-savings-campaign-760x444.jpg?h=832d6bbf&itok=vqW9L_zu" width="735" height="208" alt="A family leaves their NSW home to get in the car" /></picture></div><div class="nsw-card__content"><h3 class="nsw-card__title is-excluded"><a href="/money-and-taxes/cost-of-living-hub" data-analytics-component="cards">Cost of Living Hub</a></h3><div class="nsw-card__copy"><div class="nsw-wysiwyg-content"><p><span>The Cost of Living hub will help you make the most of your money with tips and tools, easy ways to stretch your budget, and access to trusted advice and support backed by the NSW Government.</span></p><p> </p></div></div><span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">east</span></div></div></div><div class="glide__slide"><div class="nsw-card"><div class="nsw-card__image"><h3 class="sr-only">Image</h3><picture><source srcset="/sites/default/files/styles/card_l3_x1/public/migration/A-guy-holding-his-digital-driver-licence.jpg.avif?h=ee11da7d&itok=QP0Yu2Hv 1x, /sites/default/files/styles/card_l3_x2/public/migration/A-guy-holding-his-digital-driver-licence.jpg.avif?h=ee11da7d&itok=rtwDNemn 2x" media="(min-width: 1024px)" type="image/avif" width="570" height="300"/><source srcset="/sites/default/files/styles/card_m3_x1/public/migration/A-guy-holding-his-digital-driver-licence.jpg.avif?h=ee11da7d&itok=uadThAmF 1x, /sites/default/files/styles/card_m3_x2/public/migration/A-guy-holding-his-digital-driver-licence.jpg.avif?h=ee11da7d&itok=xqboYnyR 2x" media="(min-width: 768px)" type="image/avif" width="486" height="216"/><source srcset="/sites/default/files/styles/card_s_x1/public/migration/A-guy-holding-his-digital-driver-licence.jpg.avif?h=ee11da7d&itok=GO3xIBWx 1x, /sites/default/files/styles/card_s_x2/public/migration/A-guy-holding-his-digital-driver-licence.jpg.avif?h=ee11da7d&itok=M96UTz2L 2x" media="(min-width: 480px)" type="image/avif" width="735" height="208"/><source srcset="/sites/default/files/styles/card_xs_x1/public/migration/A-guy-holding-his-digital-driver-licence.jpg.avif?h=ee11da7d&itok=wRumkh3Q 1x, /sites/default/files/styles/card_xs_x2/public/migration/A-guy-holding-his-digital-driver-licence.jpg.avif?h=ee11da7d&itok=ANZjLsJg 2x" type="image/avif" width="447" height="208"/><source srcset="/sites/default/files/styles/card_l3_x1/public/migration/A-guy-holding-his-digital-driver-licence.jpg?h=ee11da7d&itok=QP0Yu2Hv 1x, /sites/default/files/styles/card_l3_x2/public/migration/A-guy-holding-his-digital-driver-licence.jpg?h=ee11da7d&itok=rtwDNemn 2x" media="(min-width: 1024px)" type="image/jpeg" width="570" height="300"/><source srcset="/sites/default/files/styles/card_m3_x1/public/migration/A-guy-holding-his-digital-driver-licence.jpg?h=ee11da7d&itok=uadThAmF 1x, /sites/default/files/styles/card_m3_x2/public/migration/A-guy-holding-his-digital-driver-licence.jpg?h=ee11da7d&itok=xqboYnyR 2x" media="(min-width: 768px)" type="image/jpeg" width="486" height="216"/><source srcset="/sites/default/files/styles/card_s_x1/public/migration/A-guy-holding-his-digital-driver-licence.jpg?h=ee11da7d&itok=GO3xIBWx 1x, /sites/default/files/styles/card_s_x2/public/migration/A-guy-holding-his-digital-driver-licence.jpg?h=ee11da7d&itok=M96UTz2L 2x" media="(min-width: 480px)" type="image/jpeg" width="735" height="208"/><source srcset="/sites/default/files/styles/card_xs_x1/public/migration/A-guy-holding-his-digital-driver-licence.jpg?h=ee11da7d&itok=wRumkh3Q 1x, /sites/default/files/styles/card_xs_x2/public/migration/A-guy-holding-his-digital-driver-licence.jpg?h=ee11da7d&itok=ANZjLsJg 2x" type="image/jpeg" width="447" height="208"/><img loading="lazy" src="/sites/default/files/styles/card_s_x1/public/migration/A-guy-holding-his-digital-driver-licence.jpg?h=ee11da7d&itok=GO3xIBWx" width="735" height="208" alt="A guy holding his digital driver licence" title="A guy holding his digital driver licence" /></picture></div><div class="nsw-card__content"><h3 class="nsw-card__title is-excluded"><a href="/driving-boating-and-transport/driver-and-rider-licences/nsw-digital-driver-licence" data-analytics-component="cards">Digital driver licence</a></h3><div class="nsw-card__copy"><div class="nsw-wysiwyg-content"><p>The NSW Digital Driver Licence is the digital version of the NSW Driver Licence available through the Service NSW app.</p></div></div><span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">east</span></div></div></div><div class="glide__slide"><div class="nsw-card"><div class="nsw-card__image"><h3 class="sr-only">Image</h3><picture><source srcset="/sites/default/files/styles/card_l3_x1/public/2022-07/BDM_dbc_phone_male_hand.jpg.avif?h=1c343ef5&itok=9L5M0p_E 1x, /sites/default/files/styles/card_l3_x2/public/2022-07/BDM_dbc_phone_male_hand.jpg.avif?h=1c343ef5&itok=e2Xxtk7P 2x" media="(min-width: 1024px)" type="image/avif" width="570" height="300"/><source srcset="/sites/default/files/styles/card_m3_x1/public/2022-07/BDM_dbc_phone_male_hand.jpg.avif?h=1c343ef5&itok=06yog_rG 1x, /sites/default/files/styles/card_m3_x2/public/2022-07/BDM_dbc_phone_male_hand.jpg.avif?h=1c343ef5&itok=JMV_s97F 2x" media="(min-width: 768px)" type="image/avif" width="486" height="216"/><source srcset="/sites/default/files/styles/card_s_x1/public/2022-07/BDM_dbc_phone_male_hand.jpg.avif?h=1c343ef5&itok=SHwyuOmb 1x, /sites/default/files/styles/card_s_x2/public/2022-07/BDM_dbc_phone_male_hand.jpg.avif?h=1c343ef5&itok=P583orcX 2x" media="(min-width: 480px)" type="image/avif" width="735" height="208"/><source srcset="/sites/default/files/styles/card_xs_x1/public/2022-07/BDM_dbc_phone_male_hand.jpg.avif?h=1c343ef5&itok=NchrZOf1 1x, /sites/default/files/styles/card_xs_x2/public/2022-07/BDM_dbc_phone_male_hand.jpg.avif?h=1c343ef5&itok=4kaiJ9Th 2x" type="image/avif" width="447" height="208"/><source srcset="/sites/default/files/styles/card_l3_x1/public/2022-07/BDM_dbc_phone_male_hand.jpg?h=1c343ef5&itok=9L5M0p_E 1x, /sites/default/files/styles/card_l3_x2/public/2022-07/BDM_dbc_phone_male_hand.jpg?h=1c343ef5&itok=e2Xxtk7P 2x" media="(min-width: 1024px)" type="image/jpeg" width="570" height="300"/><source srcset="/sites/default/files/styles/card_m3_x1/public/2022-07/BDM_dbc_phone_male_hand.jpg?h=1c343ef5&itok=06yog_rG 1x, /sites/default/files/styles/card_m3_x2/public/2022-07/BDM_dbc_phone_male_hand.jpg?h=1c343ef5&itok=JMV_s97F 2x" media="(min-width: 768px)" type="image/jpeg" width="486" height="216"/><source srcset="/sites/default/files/styles/card_s_x1/public/2022-07/BDM_dbc_phone_male_hand.jpg?h=1c343ef5&itok=SHwyuOmb 1x, /sites/default/files/styles/card_s_x2/public/2022-07/BDM_dbc_phone_male_hand.jpg?h=1c343ef5&itok=P583orcX 2x" media="(min-width: 480px)" type="image/jpeg" width="735" height="208"/><source srcset="/sites/default/files/styles/card_xs_x1/public/2022-07/BDM_dbc_phone_male_hand.jpg?h=1c343ef5&itok=NchrZOf1 1x, /sites/default/files/styles/card_xs_x2/public/2022-07/BDM_dbc_phone_male_hand.jpg?h=1c343ef5&itok=4kaiJ9Th 2x" type="image/jpeg" width="447" height="208"/><img loading="lazy" src="/sites/default/files/styles/card_s_x1/public/2022-07/BDM_dbc_phone_male_hand.jpg?h=1c343ef5&itok=SHwyuOmb" width="735" height="208" alt="Male hand holding a smart phone. " /></picture></div><div class="nsw-card__content"><h3 class="nsw-card__title is-excluded"><a href="/id-support-nsw" data-analytics-component="cards">ID Support</a></h3><div class="nsw-card__copy"><div class="nsw-wysiwyg-content"><p>Access help if your NSW Government proof of identity credentials are stolen or fraudulently used.</p></div></div><span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">east</span></div></div></div><div class="glide__slide"><div class="nsw-card"><div class="nsw-card__image"><h3 class="sr-only">Image</h3><picture><source srcset="/sites/default/files/styles/card_l3_x1/public/2021-09/Unclaimed%20money.jpg.avif?h=ee11da7d&itok=lgjPNuB4 1x, /sites/default/files/styles/card_l3_x2/public/2021-09/Unclaimed%20money.jpg.avif?h=ee11da7d&itok=aHiMFpXB 2x" media="(min-width: 1024px)" type="image/avif" width="570" height="300"/><source srcset="/sites/default/files/styles/card_m3_x1/public/2021-09/Unclaimed%20money.jpg.avif?h=ee11da7d&itok=BOnIRcnX 1x, /sites/default/files/styles/card_m3_x2/public/2021-09/Unclaimed%20money.jpg.avif?h=ee11da7d&itok=bwuUB-XO 2x" media="(min-width: 768px)" type="image/avif" width="486" height="216"/><source srcset="/sites/default/files/styles/card_s_x1/public/2021-09/Unclaimed%20money.jpg.avif?h=ee11da7d&itok=lkyWkMbH 1x, /sites/default/files/styles/card_s_x2/public/2021-09/Unclaimed%20money.jpg.avif?h=ee11da7d&itok=EpaJjHV_ 2x" media="(min-width: 480px)" type="image/avif" width="735" height="208"/><source srcset="/sites/default/files/styles/card_xs_x1/public/2021-09/Unclaimed%20money.jpg.avif?h=ee11da7d&itok=Q03v4eHq 1x, /sites/default/files/styles/card_xs_x2/public/2021-09/Unclaimed%20money.jpg.avif?h=ee11da7d&itok=AT1V_8ui 2x" type="image/avif" width="447" height="208"/><source srcset="/sites/default/files/styles/card_l3_x1/public/2021-09/Unclaimed%20money.jpg?h=ee11da7d&itok=lgjPNuB4 1x, /sites/default/files/styles/card_l3_x2/public/2021-09/Unclaimed%20money.jpg?h=ee11da7d&itok=aHiMFpXB 2x" media="(min-width: 1024px)" type="image/jpeg" width="570" height="300"/><source srcset="/sites/default/files/styles/card_m3_x1/public/2021-09/Unclaimed%20money.jpg?h=ee11da7d&itok=BOnIRcnX 1x, /sites/default/files/styles/card_m3_x2/public/2021-09/Unclaimed%20money.jpg?h=ee11da7d&itok=bwuUB-XO 2x" media="(min-width: 768px)" type="image/jpeg" width="486" height="216"/><source srcset="/sites/default/files/styles/card_s_x1/public/2021-09/Unclaimed%20money.jpg?h=ee11da7d&itok=lkyWkMbH 1x, /sites/default/files/styles/card_s_x2/public/2021-09/Unclaimed%20money.jpg?h=ee11da7d&itok=EpaJjHV_ 2x" media="(min-width: 480px)" type="image/jpeg" width="735" height="208"/><source srcset="/sites/default/files/styles/card_xs_x1/public/2021-09/Unclaimed%20money.jpg?h=ee11da7d&itok=Q03v4eHq 1x, /sites/default/files/styles/card_xs_x2/public/2021-09/Unclaimed%20money.jpg?h=ee11da7d&itok=AT1V_8ui 2x" type="image/jpeg" width="447" height="208"/><img loading="lazy" src="/sites/default/files/styles/card_s_x1/public/2021-09/Unclaimed%20money.jpg?h=ee11da7d&itok=lkyWkMbH" width="735" height="208" alt="A person's hands taking 50 dollar notes out a wallet." /></picture></div><div class="nsw-card__content"><h3 class="nsw-card__title is-excluded"><a href="https://www.revenue.nsw.gov.au/unclaimed-money" data-analytics-component="cards">Unclaimed money</a></h3><div class="nsw-card__copy"><div class="nsw-wysiwyg-content"><p>Use the free tool on the Revenue NSW website to check if you are owed unclaimed money.</p></div></div><span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">east</span></div></div></div><div class="glide__slide"><div class="nsw-card"><div class="nsw-card__image"><h3 class="sr-only">Image</h3><picture><source srcset="/sites/default/files/styles/card_l3_x1/public/2022-04/DTL-qualified-supervisor-certificate-hand.jpg.avif?h=7afb1587&itok=_LxfbfDs 1x, /sites/default/files/styles/card_l3_x2/public/2022-04/DTL-qualified-supervisor-certificate-hand.jpg.avif?h=7afb1587&itok=FJrwuBBZ 2x" media="(min-width: 1024px)" type="image/avif" width="570" height="300"/><source srcset="/sites/default/files/styles/card_m3_x1/public/2022-04/DTL-qualified-supervisor-certificate-hand.jpg.avif?h=7afb1587&itok=nr_CDrMO 1x, /sites/default/files/styles/card_m3_x2/public/2022-04/DTL-qualified-supervisor-certificate-hand.jpg.avif?h=7afb1587&itok=_j9G7a17 2x" media="(min-width: 768px)" type="image/avif" width="486" height="216"/><source srcset="/sites/default/files/styles/card_s_x1/public/2022-04/DTL-qualified-supervisor-certificate-hand.jpg.avif?h=7afb1587&itok=jcaF8TO0 1x, /sites/default/files/styles/card_s_x2/public/2022-04/DTL-qualified-supervisor-certificate-hand.jpg.avif?h=7afb1587&itok=UlFO4NiL 2x" media="(min-width: 480px)" type="image/avif" width="735" height="208"/><source srcset="/sites/default/files/styles/card_xs_x1/public/2022-04/DTL-qualified-supervisor-certificate-hand.jpg.avif?h=7afb1587&itok=0Zv1TspS 1x, /sites/default/files/styles/card_xs_x2/public/2022-04/DTL-qualified-supervisor-certificate-hand.jpg.avif?h=7afb1587&itok=LYRsjblG 2x" type="image/avif" width="447" height="208"/><source srcset="/sites/default/files/styles/card_l3_x1/public/2022-04/DTL-qualified-supervisor-certificate-hand.jpg?h=7afb1587&itok=_LxfbfDs 1x, /sites/default/files/styles/card_l3_x2/public/2022-04/DTL-qualified-supervisor-certificate-hand.jpg?h=7afb1587&itok=FJrwuBBZ 2x" media="(min-width: 1024px)" type="image/jpeg" width="570" height="300"/><source srcset="/sites/default/files/styles/card_m3_x1/public/2022-04/DTL-qualified-supervisor-certificate-hand.jpg?h=7afb1587&itok=nr_CDrMO 1x, /sites/default/files/styles/card_m3_x2/public/2022-04/DTL-qualified-supervisor-certificate-hand.jpg?h=7afb1587&itok=_j9G7a17 2x" media="(min-width: 768px)" type="image/jpeg" width="486" height="216"/><source srcset="/sites/default/files/styles/card_s_x1/public/2022-04/DTL-qualified-supervisor-certificate-hand.jpg?h=7afb1587&itok=jcaF8TO0 1x, /sites/default/files/styles/card_s_x2/public/2022-04/DTL-qualified-supervisor-certificate-hand.jpg?h=7afb1587&itok=UlFO4NiL 2x" media="(min-width: 480px)" type="image/jpeg" width="735" height="208"/><source srcset="/sites/default/files/styles/card_xs_x1/public/2022-04/DTL-qualified-supervisor-certificate-hand.jpg?h=7afb1587&itok=0Zv1TspS 1x, /sites/default/files/styles/card_xs_x2/public/2022-04/DTL-qualified-supervisor-certificate-hand.jpg?h=7afb1587&itok=LYRsjblG 2x" type="image/jpeg" width="447" height="208"/><img loading="lazy" src="/sites/default/files/styles/card_s_x1/public/2022-04/DTL-qualified-supervisor-certificate-hand.jpg?h=7afb1587&itok=jcaF8TO0" width="735" height="208" alt="Hand holding a smartphone showing the digital qualified supervisor certificate in the Service NSW app" /></picture></div><div class="nsw-card__content"><h3 class="nsw-card__title is-excluded"><a href="/business-and-economy/licences-and-credentials/digital-trade-licences" data-analytics-component="cards">Digital trade licences</a></h3><div class="nsw-card__copy"><div class="nsw-wysiwyg-content"><p>Download the Service app to access digital versions of your trade licences and credentials.</p></div></div><span class="dcs-icons material-icons nsw-material-icons notranslate" aria-hidden="true" tab-index="-1">east</span></div></div></div><div class="glide__slide"><div class="nsw-card"><div class="nsw-card__image"><h3 class="sr-only">Image</h3><picture><source 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