CINXE.COM

<!DOCTYPE html><html lang="en-US"><head><title>Just a moment...</title><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"><meta http-equiv="X-UA-Compatible" content="IE=Edge"><meta name="robots" content="noindex,nofollow"><meta name="viewport" content="width=device-width,initial-scale=1"><style>*{box-sizing:border-box;margin:0;padding:0}html{line-height:1.15;-webkit-text-size-adjust:100%;color:#313131;font-family:system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,Noto Sans,sans-serif,Apple Color Emoji,Segoe UI Emoji,Segoe UI Symbol,Noto Color Emoji}body{display:flex;flex-direction:column;height:100vh;min-height:100vh}.main-content{margin:8rem auto;max-width:60rem;padding-left:1.5rem}@media (width <= 720px){.main-content{margin-top:4rem}}.h2{font-size:1.5rem;font-weight:500;line-height:2.25rem}@media (width <= 720px){.h2{font-size:1.25rem;line-height:1.5rem}}#challenge-error-text{background-image:url(data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIzMiIgaGVpZ2h0PSIzMiIgZmlsbD0ibm9uZSI+PHBhdGggZmlsbD0iI0IyMEYwMyIgZD0iTTE2IDNhMTMgMTMgMCAxIDAgMTMgMTNBMTMuMDE1IDEzLjAxNSAwIDAgMCAxNiAzbTAgMjRhMTEgMTEgMCAxIDEgMTEtMTEgMTEuMDEgMTEuMDEgMCAwIDEtMTEgMTEiLz48cGF0aCBmaWxsPSIjQjIwRjAzIiBkPSJNMTcuMDM4IDE4LjYxNUgxNC44N0wxNC41NjMgOS41aDIuNzgzem0tMS4wODQgMS40MjdxLjY2IDAgMS4wNTcuMzg4LjQwNy4zODkuNDA3Ljk5NCAwIC41OTYtLjQwNy45ODQtLjM5Ny4zOS0xLjA1Ny4zODktLjY1IDAtMS4wNTYtLjM4OS0uMzk4LS4zODktLjM5OC0uOTg0IDAtLjU5Ny4zOTgtLjk4NS40MDYtLjM5NyAxLjA1Ni0uMzk3Ii8+PC9zdmc+);background-repeat:no-repeat;background-size:contain;padding-left:34px}@media (prefers-color-scheme:dark){body{background-color:#222;color:#d9d9d9}}</style><meta http-equiv="refresh" content="390"></head><body class="no-js"><div class="main-wrapper" role="main"><div class="main-content"><noscript><div class="h2"><span id="challenge-error-text">Enable JavaScript and cookies to continue</span></div></noscript></div></div><script>(function(){window._cf_chl_opt={cvId: '3',cZone: "help.snapchat.com",cType: 'managed',cRay: '9135fa8cae20fe19',cH: 'LuZWr0bv5RsbVECpOTy1_yNU.nikBtjDzbI__osAJB0-1739797418-1.2.1.1-DRSaA7UZvS.vytqyAixnFMw_EFRDhA4Y8yzsBVnD3zJsriamyxMu6jIwX4iXJ6L5',cUPMDTk: "\/hc\/articles\/7012401093396?lang=en-US&__cf_chl_tk=6cdBtWrvG2u_v9keRNslB.pwAZANhTdsxJeKjhRiIpQ-1739797418-1.0.1.1-4UciSZlBqrTw_.uvv7BrK5I1y9YMkHsWV9IkRBY8v94",cFPWv: 'b',cITimeS: '1739797418',cTTimeMs: '1000',cMTimeMs: '390000',cTplC: 0,cTplV: 5,cTplB: 'cf',cK: "",fa: "\/hc\/articles\/7012401093396?lang=en-US&__cf_chl_f_tk=6cdBtWrvG2u_v9keRNslB.pwAZANhTdsxJeKjhRiIpQ-1739797418-1.0.1.1-4UciSZlBqrTw_.uvv7BrK5I1y9YMkHsWV9IkRBY8v94",md: "2cRm2mjOIhrz9AyLhhqModnNMq7C5piepdofbJBVb1s-1739797418-1.2.1.1-U1xbYhC9WmhhdMNIry4UpE4U2XiaZZSR5m4rO4pJU44md2HA2Y09aDWrrPa1vJ49cPwon_yOhQNQsVIqG64zbV3MxUd2ciKpkBq4xHY6zwmFrBipqaDUzEGB9cWZIfqGegnIwAJFvjehPT6wcTSYp1snLhL8jxYZoNStkcRoox0.6HugJFOLxmp89S4WzzIeJyhIwiDxw_X_TA0zWjh3LT7X2FEwvUwX7798HQIVMOiNo4ZEFoNlwdsfY_q1gsAwls2PhPPrLlDzurAdbt.wzEygrI64SXCNyJ9Zu57489veGwT0YlpSIPR.cbhAdkNPL51N.TBTpJlmxFX2uHNasMp45a5jQGbE_tYlo2vJ5RSvyji4d9avZ7gbFFqHzsLx_03qV2l4O0BDjL0Ml8HaaObU2fxtpl3eP55KdR4OKzgNTYALGvSEY2X0nGnEmPRw369glgQReqcf70zhs5s7ZEgLM.gDPisc.c3O5F4L3onS5HeXCtx9gDUerfqHVhrOnuIMBefU.i3O.v7tSviGPGlTbB6xJEd8ri3DMYGaJXe9GOzzE8tDB10c3zSlT.lAWg0zuGa.W_PgmKV96eCgyIudOF0mNocfhN20fEOBPetyYhIGdeqLvw0NvnTamH846c.zcim0vFnycxczre65Kfc425UZ1duixAAcvHi54ql6mW4UtItWAFyTRB3g3OvuCAyCus8bTvC4bfLVYlLDNDFYulVF5HnBhgrVYRy6u6CSMK9XHyuVxhyivvE1fV2TijezBdLzRfHPSHSBuBH1IgFlo5YqEHzKOwq.MAcxMNQ747q0LKziTnZa0TWr.qALN4Q9SymHHamBFWAhvT0Sz_k4SdPypitzNjS6MZPIDgdQr0rEW8tHdP9_D3RUUmOodkz0l0HaX09nxHAywEMiZHbrPUvigS7_mJX5jgp2mnhdmE4Nc8Fc7WIkIi78UZra5OUwcoOZJJ3JkhAYtpbslisRM6seiv2w3ngLE4SgOZ_3OLq.yG1d5P_BHI1wjWA1EsI2EAXtUL474UX.j5CiXnyZ2ELNUCFrSKSy_MDdpp.XYW1pXTcX7rz76YD1WhWusFH0FLkPFxYXfFobL4rY1JNOlYUdGrVuCyxrSyAOVUZVu3bAxybjTKgAacU4V2DZv1tVXRdFYC9KRbIplq_PLlTqqoaIHbEKLPGlfF7svVqObH7Xs6q2eFOPu42FMHyQ5Iw6VdMoSynuNOib4PC_aBCXgQieWwvSBUtMLtmXfGJ8Q5Err6ATtDw3TCsJgZ6ycaT4EPxV3MOuKWukxQjFkD0_HcCG6dJbNcVJpPyp9Kyi6LQ649K8sFA4GkNj9KcXc3j6Pao.S7f9CDpS7y52Rhb8aQ_y0AeRIOz_gYgc7gR__nxj_YnospcAPmEM9TXwCVzgM8Jh2MY08_rBzspREyUnk3LD6QxRQoO3yD91cGi.5yJdKDBPTlc6MpIO2eYDyMxHbLSIZNvvSg9weFZeHQSy7r0iPVbzgSfydGo4kZukvXhxbkGfNwDF9fJOsW00iuQAJUzftA0Lsm71GevsoBYhagMAwVA.W3OfM_uXmAcuBNuV25eBDo.rVJP0g6izakvay4wUsYVzy3ALvhjdq56u0oYPuwc2KpKFo_k9vihLlKL.9tRKsFYNT2YnXoFSc.tsVjPghagK3b_Ns.e905mjSRiWU5hrYoH3Yxk742ecjFQ9tdTixZN2RZxspiUWEPe_rfpVHvoN.mXDwd.Eo2.pY13jAbsi3aAN8W9fgPz1rP9HJTASolmW_LlBXjfwypR9a5lU6C7.uG_fGEpuwnQBKwXILJAlzDtn3PEZq_w2BE2d6ficvyaYYdaZEzd2vzc5RFiDfb3enI3f.CLdCJn1qBu.zXtMts7kJ.Ey2SwgRUyY.75ugRydxpXi2AHVW2BJUVHYwNazVbgpb2X2gVqZdKUZmxBpiV_AuUq3xU..qS5z_Kna1l9NoIrs5sU3Bu0xfl3nQgfSjF6xOyARMPmhjQTUavw_2cXO3TWg4rKS2jgi3bXLHOdFwO2hvETvLy_XB36JtLpcMm5_qkLsssWze_Orn22AT6f_MIK1.PlTXSMCqEzrveM3FVaa_q9yWnuQnpYQMmtFmfzCEgMRZr6dpmZB.MXN3GepsPf47lkGIqvSC9_bqv6x48hSevjWEUJXQLk646dLeiLoQM2ZDl5asdq85tbca2FWNUkQMqXRwE3cEnUre4xqsSAOvx4TUDmbIoU8q4r2W3.V7yoaZJQQ0xS7o70uojzfB_Rwrs47q3_ou5YexpNV1A1JWfkwl3hex_jcknGzjXZkE_tlxbzZZZDYM14wMW0ThB5qCl4RQ0vTlV4H1lVgBsuUHjIne6K0_n2EPYqfTzr6nsj9ykfng43NlNTsgabxAeHqpZJQrmzjPaxWQsXojfXHfn3DvZjvNZ_28pKl_7gcBSj1jhnMbasD0Dg.AvAonB1mG12o1vGMloO2wNE1Fe2n59qv8WRfGOkG16NXsHm7iHz2gSEVZ8WNqxIVYnQJUmJ2Uo0NTjwL0SzvIO45Yi4qN.QB865RkSesZDAvna7PUXvyAaPklmIp8svqpN_A4diTzEE",mdrd: "XsuTrKHFXLwwDxdGXJrfES0HonLqjzufHXGqpG6afxg-1739797418-1.2.1.1-OQl1NoPZVgyeq88bwENk868.D6xv9DoFN6URL36M9Qk64dX1H9kvoMY3q_dMiwh3ifTw5AK72fZdvJPvMjaKD6dQHSwzZ3kSxO2V_eQsPWd3ryan2rTm8KjsU9dXhpQ.YYo_YJeQV2X_vfOVVb1p1cLGzKFpWxF1hC.vAjjJsf69aS7pbtLTTdiLrbxw7a3qTd5std23Ry0ZutKcoq8S1LRuly1o9IDHlTV0BNMEDz.G4RIB7OnEIJ0keIV3xVEqzABrpZevg77_mqWvvMP2PDS.7VLWKFKzLXN9L9cNdCdfECSf_krCUBoaUpCqm5379lYre_ANRNSK1L60lYeTDxlbDpSmfmsbTHSuOGnvJmD4K1KZVrrg2O9VFT01r11CKzWA1sluzVqTNhqKKBPERe_HtD2wGDHY3DMJ1QaBfKxRhdQefFRI1W83c5hC2alvrrMGVMnuUgLNAd6g460S8FqfN4GJby1UHgT6n7XbS3SZPfuCuRG0XohhSNcYZFhHpDEwpbaz18LPxr3B_84vkm6D6p_Rx8O4mDD.PiLJrR_4vzVRAhI1i70TrBNy74.ATfOP.MG.6KnseQv5X6ngR3rvv3UuGv6YzZNZ3BcyrB0c2rqPzCahdCi88QJVF6E0CEyB4eTmIqZHwD6A8ZzskBfqD0WpLii1TL1.MQKVDX_jlZ5qCmROs.3sBBdvi1hZSQIL29mCROsKvelvhBS7zWnAlAIt221pdDW3Ke4SQHcOE8f4QuCxC.zW6QrivT3EljLMw7iY2cn.v7iRUavCWvJ9yLu7E2VUd1ODUnfxSLPi882_2JViv.cMflm74F.ei9ZZF_NaNXjK3k2bIYhEXUADpC2cWruxbCPXwHnpDsjPO6ssTJ0DvS9hFybun6rUCxwVXMl9ScphSKDlZ0eojry9nJqHRqCJ_REilq8L4VsqBWdEmnunE.PN9F8NKNuT50jRa1CdtbCaHUzbf7cyft9oLKnJgXWONc4hfTcADFdrlOfsI1sqZSnAxxIDleCS0tsiyjHe6hFi4iyIzaSKPImbFW1oyT9THtEj5RN4DBxgNVKF1_hQ8ICW4iD0RrQOAy93X3.NQEyimDqLOPSUsEe2KBy0a3FHCEP61w0sla6ce4acqXlGVFjtb9W_siAE6UTZDUzKOg_xlhkVcLvuX8EtUfNo4n1Rz.xLXPUP3Y6_4EYB0k.i6e4yN53fUgInzBIUc.da.9skls.d0zyW0VQOJ6zE95g09zQ9v_40eSziYKF27F5ReaPYYqavyMmbaiVOpjFV3V.6XP600UvIhY2oIk5CqruGFsV_KUTqo0tXXdAzHn_LXJYPUTXNxdjryxvJmEesS5bmtrTUi3OF82KTUO71M3KhiJchQLCnMw9AdFfJNhuPqnHOvGCXz1Xg._tEvuPeOHY7IRJv1rTLdNOFlBZv7j0P2J_O59VSQEHywt0VwhE2hxzUAPJpuaS4edolAt6bAX1jjdCzNQOOL0AKroad1xJHmXNbfD0JDLibmAu.eA2NRFKd3bY12a0QiIAtZbQyCeta7261hybarOdUpk5CPUjP9D.PP05eI2ngLZyVw_FUQTf7WJXDtYcOdEUpVGHVHjck6x_wW9HdjB3h9u9AkukzRqhWOtMzuv0OxTfBhFJhWl.wdfUreRTaSzhq8G2GF230tSSRP1jl9xpcZKaYDfeITi1nxHX2_4MkhS13rdZpQQ7K10sUewqGb97TVDJfzT464sRo_dyFQ9e1AswKsVSol3M1Z7ADtE7XPTXU3_9sN9fUpPq1bVvvumJqedjxJRkqQ48CtoYITmEf4F1Ov7kXBDtpaJ2zcvCN918nh6ZE8Ao9.U9kCXXp.bTiufohhbMGObWgfG5PmohJuw3R4SE9gY2vVgRWkFV7eGOKT1Dl0fkPUONV3Pp4WPkb3EdjUfCTGqRGu167iejAdWlFT9CRxVN_8w.oH6UEZ8VlPNfNqxm4SuejJ0hG"};var cpo = document.createElement('script');cpo.src = '/cdn-cgi/challenge-platform/h/b/orchestrate/chl_page/v1?ray=9135fa8cae20fe19';window._cf_chl_opt.cOgUHash = location.hash === '' && location.href.indexOf('#') !== -1 ? '#' : location.hash;window._cf_chl_opt.cOgUQuery = location.search === '' && location.href.slice(0, location.href.length - window._cf_chl_opt.cOgUHash.length).indexOf('?') !== -1 ? '?' : location.search;if (window.history && window.history.replaceState) {var ogU = location.pathname + window._cf_chl_opt.cOgUQuery + window._cf_chl_opt.cOgUHash;history.replaceState(null, null, "\/hc\/articles\/7012401093396?lang=en-US&__cf_chl_rt_tk=6cdBtWrvG2u_v9keRNslB.pwAZANhTdsxJeKjhRiIpQ-1739797418-1.0.1.1-4UciSZlBqrTw_.uvv7BrK5I1y9YMkHsWV9IkRBY8v94" + window._cf_chl_opt.cOgUHash);cpo.onload = function() {history.replaceState(null, null, ogU);}}document.getElementsByTagName('head')[0].appendChild(cpo);}());</script></body></html>